Sunset West Plumbing & Rooter Inc.

Located in Los angeles, California

Address: 12004 W Ohio Ave, Los Angeles, CA 90025, United States

Phone: +1 310-454-2010

Rating: 4.8

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-22 - Rating: 5)
We had water-dripping problems from the faucet in our bathroom, so we called Sunset West Plumbing & Rooter as we always do. Jay and his partner came on time and changed the parts for both quickly and throughly. Sunset West has been in business for over 35 years. There are many plumbers in Los Angeles, but it is important to hire someone you can trust, like Sunset West!

Review 2 (2024-10-10 - Rating: 5)
Jim and his team are the best! They accomplish the tasks needed at our hillside home which can be tricky with the heavy root infestation! Very professional and they do a great job assessing and clearing the pipes to avoid any backup! Scheduling is very easy and the atmosphere is very friendly!!

Review 3 (2024-08-20 - Rating: 5)
I was very pleased with the work done by Sunset West Plumbing. I have had other plumbets do work in the past 2 years. They arrived during the time when I was told they were be here. They fixed the problem and cleaned up. They were very professional. I will be using them again and will recommend them to others.

Review 4 (2024-05-25 - Rating: 5)
Amazing work and amazing customer service! Miguel and Jay are not only super-skilled, but they are also very friendly and personable. We have a one-year-old and they very kind to him and complimented how we interacted with him while they were installing our sink. They also went a few minutes over and we were supposed be charged for an additional half hour, but customer service waived the fee for us. Highly recommend.

Review 5 (2024-09-23 - Rating: 5)
I have consistently used Sunset West for my clients, and I continue to use them for plumbing needs at my personal home. Quality service and timely responses make them a pleasure to work with.

Review 6 (2024-04-18 - Rating: 5)
Came home from vacation to a busted water heater. Called Sunset West in the morning and they came out the same day and diagnosed the issue. Ultimately, I had to wait for a part to be mailed by the manufacturer and as soon as it arrived, I was able to get an appointment right away for installation. Their plumbers were prompt, clean, and efficient, and we are pleased with their work. Would not hesitate to call them again!

Review 7 (2024-07-24 - Rating: 5)
Ive been using Sunset properties for several years now both for a single-family home i manage and an 8-unit apartment building. They are fair, knowledgeable, and timing. What more can you ask for?

Review 8 (2024-06-27 - Rating: 5)
Clogged main line. Called another high-profile plumbing company who came out, but were stumped by frozen drain caps and basically threw up their hands. Called Sunset West. Jay and Jadon arrived within 45 minutes, figured out how to deal with the situation in another 10, and had the drain line open shortly thereafter. The guys did an exceptional job cleaning up what was a significant, unavoidable mess when opening the drain. And on top of that, Jay noticed our outdoor faucet was leaking and replaced the spigot on his own volition at no extra charge. Truly exceptional service. We will be a customer for life!

Review 9 (2024-01-16 - Rating: 5)
My water heater recently developed a leak and needed to be replaced. My first call was to Sunset.West Plumbing and Router Service. They have been my go-to plumbing company for many years. The reason: proven dependability, honest, and offer competitive pricing. Aside from being a local family-owned business, their employees are knowledgeable and polite.My new water heater working great and Im happy Sunset West Plumbing and Router has put me back in hot water again.Thanks. Regards, Brian

Review 10 (2024-09-22 - Rating: 5)
This is my second time using Sunset West Plumbing; as before they were able to come quickly and diagnose the problem. They unclogged the main drain and were finished in 45 minutes.

Review 11 (2024-03-04 - Rating: 5)
On-Time, Professional, Reasonable, Courteous - I received an alert from my Flume device that monitors water flow into our house. Turns out we had a slow but constant leak coming from a toilet angle stop value in our guest bath. I shut off the valve and decided against my DIY instincts and called Sunset West Plumbing. Called on Monday and had the job completed on Wednesday. Appointment was for the 12pm to 2pm window - I think it was Dave (sorry if I got the name wrong) called me at 11:15am to confirm the appointment and discuss needed parts. They showed up a few minutes after 12pm and had the job done in basically 30 minutes.We have used Sunset West for other plumbing issues in the past and have found them to be responsive and fair in their pricing. We highly recommend them!

Review 12 (2023-12-05 - Rating: 5)
We have used this family owned plumbing company for over 30 years. I have recommended them to family and friends and neighbors. A company that you can trust when you bring them into your home to assess problems you have no experience in solving is a rare thing. I only wish they supplied more services than just plumbing. I’ve never been disappointed in their service or the fairness of the fees.

Review 13 (2023-09-21 - Rating: 5)
Ive used Sunset West Plumbing twice. Once to fix a broken garbage disposal and once to clear out a clogged drain. They came on time both times. Not only did they save me money by fixing what was broken instead of jettisoning it, but they couldnt have been nicer, more well mannered and responsive to my many questions. On top of that, they left both the kitchen and the bath tub cleaner than they were when they entered my house. 5 stars.

Review 14 (2024-01-03 - Rating: 5)
Professional, responsive, and incredibly helpful. I’m thankful to have found a wonderful, reliable local plumber.Ive worked with Sunset West for a few different services, big and small, and its a truly great experience every time-- from customer service and communication (even during holiday hours!) through getting the job done to have total peace of mind in my home, I could not be more thankful for their great team.

Review 15 (2023-10-07 - Rating: 5)
I was referred to Sunset Plumbing by another plumber who couldnt unclog my drain. The Sunset plumber was able to fix it in minutes and said other plumbers often refer to them so obviously I will call Sunset first from now on! No more paying for two service calls and waiting for two plumbers!

Review 16 (2024-04-12 - Rating: 5)
Surprisingly quick response (showed up less than 2 hours after calling) for a problematic sink. Very thorough service. I appreciated their presenting me with solid options for future work that I need done.

Review 17 (2023-05-26 - Rating: 5)
We have used Sunset West Plumbing numerous times over the past few years for random plumbing problems but when they fix the problem, its done right and there are no callbacks. I am old-fashioned and like the family business feeling but I expect top quality and they reliably deliver.

Review 18 (2024-06-07 - Rating: 5)
We were able to schedule a prompt appointment and have our plumbing problem fixed asap. Happy to support a local Palisades business!

Review 19 (2023-01-16 - Rating: 5)
I highly recommend Sunset West Plumbing & Rooter. Having used them many times over 10+ years, I have found them to be responsive, service oriented, informative, and respectful of my time and my home. They are very knowledgeable about making repairs in older homes like my 1950 era house.

Review 20 (2023-12-27 - Rating: 5)
Sunset West Plumbing has gone above and beyond on a number of plumbing projects for me. Very happy with the results on all of them. This will be the company I call when next I face an issue with plumbing.

Review 21 (2023-01-04 - Rating: 5)
They were very responsive and came over right away to take care of our clogged drain as well as fixing a leak that we had. I had called another company and they had completely flaked on me. Sunset West took very good care of me!

Review 22 (2022-07-12 - Rating: 5)
Ive been using Sunset West Plumbing for 20 years at home and income property. They are the best!! Plumber-master, Oliver is extremely knowledgeable, kind, patient, prompt and a true craftsman. Without hesitation, I recommend them to everyone who needs a great plumbing service.

Review 23 (2024-01-17 - Rating: 5)
Victor was very helpful. He was not only knowledgeable and professional but also kind to give suggestions for solving the bigger issue. I had a great experience with Sunset west Plumbing. Thank you!

Review 24 (2022-11-04 - Rating: 5)
There are Ficus trees in the utility easement so annually we have Sunset West come out to roto the line. Its about 35 steps down to the hill and further down to the base of the retaining wall. They have always communicated well, got the worked completed in a timely manner and cleaned up the area. I highly recommend them.

Review 25 (2022-12-23 - Rating: 5)
We had a leak in a a pipe to our water heater and the company that installed it said they could not respond for a few days. Someone recommended Sunset West so we called them and they were here within a half an hour. Stelios, the plumber who came, fixed the leak quickly and professionally. We had a few more minor plumbing needs and Stelios gladly helped us with all of them and had a great attitude about it. We will definitely use them again.

Review 26 (2024-09-26 - Rating: 5)
Fast, prompt and came within their scheduled time frame there isn’t much more you can ask for

Review 27 (2023-08-16 - Rating: 5)
We have used Sunset West P&R for the last few plumbing problems. This time it was the water heater. The office staff and the plumber were polite and professional. They did an excellent job.

Review 28 (2023-01-13 - Rating: 5)
We had a leaking water shutoff under our sink and Sunset West came to the rescue. They were professional, efficient, and on time. They two plumbers they sent were very nice and even gave us a few lessons on plumbing.

Review 29 (2023-05-17 - Rating: 5)
I am really happy I found this plumber! They are very honest and easy to communicate with. They charged me $150 for a simple job that Roto-Rooter plumbing has quoted me $450 for! Can you believe that! These are honest people and I will be coming back!!

Review 30 (2023-11-27 - Rating: 5)
Excellent experience from start to finish! From scheduling to having the technicians arrive on time, to them being friendly, professional and taking care of the problem without all of a sudden finding something else wrong, Sunset West will for sure be my new go to company for anything else in the future.

Review 31 (2022-07-07 - Rating: 5)
Jay was very knowledgable and professional. We had difficulty with our Samuel Heath fixtures and Sunset West came recommended and they did not disappoint. They know what they are doing and we would absolutely use them for all of our plumbing needs going forward.

Review 32 (2024-01-15 - Rating: 5)
Just had Sunset West install a new water heater. Great heater brand (Bradford White) and great install. Plumbers were super nice and efficient. Work was done well and quickly.

Review 33 (2018-07-12 - Rating: 5)
I saw great reviews about them on Next Door Palisades so I gave them a call. They were fabulous. Had a leaky water heater and Jay came same day to turn off the water. He returned with his co worker a few days later (I had to go out of town). While the two of them were installing the new water heater, I told them my water bill had soared hundreds of dollars and I had 3 plumbers come to check for leaks with no success. One of the guys went under the house to make sure there was no water there. The other (Jay) checked the sprinkler valves, the water meter, and every toilet in the house, and guest house. He found the tiniest almost imperceptible leak in guest house toilet and told me I would see a big difference in my next bill. It arrived yesterday and was almost $200 lower than it has EVER been. I am so glad to have found them and they will be my go to plumbers for all of my needs at this point onward! Talk about above and beyond!

Review 34 (2016-08-09 - Rating: 5)
If you want your plumbing needs taken care of efficiently and correctly for a great price, call Sunset West Plumbing. We had two showers that needed to be re-piped and Jim took care of it for us in a matter of hours and we havent had any problems since. You can rest assured that Jim and his team will make sure that your plumbing job is done right.

Review 35 (2016-10-08 - Rating: 5)
We have been using Jimmy Papik and Sunset West Plumbing for many years now. They are skilled, honest and professional. They return my calls right away and are quick to schedule an appointment. They do excellent work and charge a very fair price. Highly recommended!!

Review 36 (2022-05-08 - Rating: 5)
We had a leak in our water heater on a weekend and they came out immediately to assess the issue and replaced it the next morning. They also came back to fix a faucet a separate time. Theyre wonderful to deal with and extremely professional.

Review 37 (2017-02-07 - Rating: 5)
Oliver, Jay and Narciso were the best!!! What a pleasant experience to work with all three of them. I had to replace a gas line from the meter (about 45 feet) and they left the front yard looking great after having dug a 30 foot trench. I would highly recommend Sunset West Plumbing.

Review 38 (2017-02-26 - Rating: 5)
Narcisco from Sunset West Plumbing did a great job in fixing our kitchen sink blockage and water leakage. He identified other issues we didnt even know we had, Im so happy with the service and the efficiency. Narcisco also came in under 30 minutes to my apartment on a Saturday morning. Thank goodness I called Sunset West so I could use my kitchen sink again without worries. Thanks SO MUCH!

Review 39 (2016-12-17 - Rating: 5)
Oliver from Sunset West Plumbing was out to my house twice recently for unrelated problems. Both times, he was professional, knowledgeable & a pleasure to interact with. No one wants to deal with plumbing issues but when sh...t happens, its nice to know that I can call Sunset West Plumbing for timely, thorough repairs.

Review 40 (2023-12-20 - Rating: 5)
Victor and Miguel successfully unclogged the sink drain in record time and explained the issue! Would definitely reach out to Sunset West again.

Review 41 (2017-02-14 - Rating: 5)
I had a bunch of plumbing fixes and 2 guys came very quickly, they didnt upsell me but just went about fixing things inside and out as I asked. No drama, and I was always confident that they knew what needed to be done, They quickly left when all was done - no lingering while the clock was running. Dont tell them but their prices are too low!PS They actually came about 6 weeks ago and I can tell you that all of their work has held up just fine.

Review 42 (2023-04-19 - Rating: 5)
Always reliable, professional service. Been using Sunset West Plumbing for 20 years and have always been very satisfied with their work.

Review 43 (2022-09-29 - Rating: 5)
This has been the second time I have used Sunset West Plumbing. This time, it was to install a new garbage disposal and a new faucet. You can expect quality work every time.

Review 44 (2023-01-23 - Rating: 5)
After several days of heavy rain, we had the sewer blockage. We called many places and Sunset West was the most responsive one to provide the next day service!

Review 45 (2016-08-09 - Rating: 5)
Had a mainline destroyed by roots and heard from a friend about Sunset West so I called them. Jimmy came over that afternoon and snaked it, so that we could last the night. He came back with a hydro jet to clear the line which was unsuccessful bc the line was broken. He quoted me for a complete repipe, replacing the concrete above and didnt charge me for the snake or the hydrojet. The work was done quick and left me a happy client. Have used Sunset West for all my plumbing needs ever since.

Review 46 (2017-02-12 - Rating: 5)
Oliver came within the hour to our rescue. He was quick, responsive, thorough, and friendly! Thank goodness he was available because we had guests at our house and needed the issue resolved ASAP!

Review 47 (2017-03-05 - Rating: 5)
Jay called us back within 30 minutes and was at our house on a Saturday night within another 30 minutes. He was professional, knowledgeable and extremely helpful. Fixed my issue and left everything neat and cleaned up. Thanks Jay!

Review 48 (2022-10-26 - Rating: 5)
Oliver came over and quickly solved our drainage / blockage issue. Sunset West was responsive, capable and they clean up after themselves.

Review 49 (2023-02-21 - Rating: 5)
Always extremely timely and reliable, and good value. Staff are very friendly and responsive. Have been using their services for at least 5 years and extremely satisfied.

Review 50 (2016-12-08 - Rating: 5)
Great experience! Very professional, on time, got the job done quicker than they said and was an overall easy and enjoyable transaction. Would recommend them to anyone looking for plumbing service from big to small.

Review 51 (2023-01-16 - Rating: 5)
I have used Sunset West for several years for all of my plumbing needs and have received consistently good service.

Review 52 (2017-03-11 - Rating: 5)
I had a clogged up sink in my bathroom. The sink was disgustingly dirty. Oliver came with a smile and 20 minutes later had fixed the clogging and cleaned the sink, leaving an impeccable bathroom. Oliver made my wife and I very happy.

Review 53 (2023-09-14 - Rating: 5)
We’ve been using Sunset West for many years. Very reliable and great work quality

Review 54 (2023-01-22 - Rating: 5)
Sunset West Plumbing & Rooter Inc. arrived on time and work was completed efficiently. They provide excellent service!

Review 55 (2023-09-27 - Rating: 5)
Thank you, Sunset West Plumbing! You did it again... you were fast, efficient, friendly and professional! You are our go-to plumbers. Thank you!

Review 56 (2017-04-05 - Rating: 4)
The gentleman who helped us (Oliver) was nice, professional, and very knowledgeable. He took his time diagnosing the problem, and made sure to educate me on what was going on.

Review 57 (2024-03-05 - Rating: 5)
We had contacted Sunset West for a secondary opinion for a kitchen sink issue that we were told would require a more intense remedy. Jay and Miguel came out and fixed the problem for us within the hour. They were very professional, friendly, and courteous of our home. They will absolutely be our first call going forward.

Review 58 (2021-11-12 - Rating: 5)
Highly Recommend!! I had a mainline block and they came out right away and took care of it quickly. Very polite and helpful! Excellent!

Review 59 (2024-03-20 - Rating: 5)
I have recently used Sunset Plumbers for a few items that have gone amiss at my house. They are timely, competent, and bill in an expected manner. They do give a $45 discount on the bill for leaving a review which definitely is an incentive to leave a review. Jay and Jim have been the two who have worked on my items; they are competent, considerate and industrious people.

Review 60 (2023-04-14 - Rating: 5)
I have used them several times over the years. Always friendly and professional.

Review 61 (2023-09-11 - Rating: 5)
The heat pump went out in our house and the team came out with a new one and made a quick change. They are so fast and efficient we were only without the pump for one day.Their clean up was so thorough you could not tell where they had been working.Excellent service all the way around.

Review 62 (2021-11-20 - Rating: 5)
Excellent service rapid response very professional for sink problems done in West LA on11-8-21

Review 63 (2024-01-15 - Rating: 5)
Sunset West Team arrived clean, polite and on schedule. Miguel did a great job of clearing out our clogged kitchen sinks. I look forward to using Sunset West Plumbing again.

Review 64 (2023-10-05 - Rating: 5)
Quality service provided for Washer plumbing issue. Thank you!!

Review 65 (2024-02-06 - Rating: 5)
Great service and fair pricing! Have used them for a few years now.Just used them again 2/3/24 for a new sump pump during the rain. Great service and work

Review 66 (2023-08-28 - Rating: 5)
So ... we had a complex garbage disposal & faucet problem and Sunset West did a great job finding the right parts and scheduling the work quickly. Very happy with their work. (Last week)Weve used Sunset West many times and have always found their work to be first-rate. We highly recommend them. (6 months ago)

Review 67 (2024-02-06 - Rating: 5)
Great service. Wonderful to deal with this company.

Review 68 (2017-03-28 - Rating: 5)
First time with this company and I will have them again when needed. Oliver was conscientious and professional.

Review 69 (2024-04-15 - Rating: 5)
Tidy, professional and courteous. Cant ask for more

Review 70 (2024-05-06 - Rating: 5)
They were professional and courteous. Fixed the problem and explained the work completed. They are very reliable.

Review 71 (2022-06-26 - Rating: 5)
Work with. Definitely knows their business. Will definitely come back here.

Review 72 (2023-02-04 - Rating: 5)
We had a ceiling leak of unclear origin, and he Sunset West technicians persevered until they found the source of the problem. They responded to my questions in a thoughtful way and did not send me a bill until a solution was found. I would use that company again.

Review 73 (2022-05-21 - Rating: 5)
We had a number of plumbing issues with a new apartment, and Oliver from Sunset helped us solve all of them, and quickly. Very happy with the service we recieved.

Review 74 (2023-01-18 - Rating: 5)
Great experience, they got the job done on a nasty sewage back up

Review 75 (2022-04-27 - Rating: 5)
Had a leak at the bathroom sink and the toilet was running non-stop. Luckily, the Sunset West repair person had the right parts on his truck and he was able to fix both issues quickly.

Review 76 (2016-12-14 - Rating: 5)
I cannot say enough great things about Sunset West. They are reliable, efficient and professional. My first and only call is to Sunset West. Jimmy is a great owner. Oliver is amazing and the best plumber I have ever experienced. I have needed multiple jobs on my home and rental properties. When Jimmy tells me Oliver is on his way - I relax. He is the man!

Review 77 (2016-08-30 - Rating: 5)
You cant pay enough for honest, hard working and well trained professionals like Jimmy and his crew. Sunset West Plumbing has snaked our drains multiple times, replaced our toilet, sink faucets, stopped bathtub leaks, bathroom remodel, garbage disposal, changed our water heaters, and every time did a phenomenal job! He is on time, reliable, fast and knowledgeable in trouble shooting. He also gives an honest quote.

Review 78 (2020-05-07 - Rating: 5)
Narciso did the best possible job I couldve ever asked for on our sink faucet repair, and the response time was out of this world. Thank you so much!

Review 79 (2017-03-16 - Rating: 5)
If youre looking for an honest, skilled group of plumbers look no further. Jimmy Sr. and Jimmy Jr. are great to work with as are their staff (Ive worked with Jay and Oliver). Jimmy Sr.s father was also a plumber and my father called him for his plumbing work. Fast forward to the next generation and when I found out Jimmy had followed in his dads foot steps it was a no brainer. Although Im leaving this single review, Ive actually used Sunset West many times over the years for plumbing repairs around the house. Theyre polite, timely, communicative and honest. Its been great to see their business grow and grow because they really do take care of their customers and deserve it!

Review 80 (2016-09-21 - Rating: 5)
Jimmy is totally professional. He has done a number of plumbing jobs for us around the house over the course of the past few years. The most recent was installing a second meter exclusively for irrigation. Not only did he do the work, but he handled ALL the paperwork from getting the permit to having the DWP enter it into their system. Jimmy Papik knows his stuff and I would recommend him to anyone wanting a professional job!

Review 81 (2017-07-13 - Rating: 4)
Excellent service. It was easy to schedule service, and the plumbers came out on time. The plumbers were helpful and worked very efficiently.

Review 82 (2021-07-08 - Rating: 5)
Very nice people. Reasonable rates and good work.

Review 83 (2017-02-27 - Rating: 5)
My bathroom tub and toilet were clogged and was causing water to leak through the floor and on to the next level. This all happened on a Sunday and they were able to send someone out asap. Narciso came and was fantastic! He was very friendly and professional. He fixed the clog quickly and was very neat. Narciso even wanted an update after I patched up the ceiling that was previously leaking! I will definitively will be using him again!