JW Plumbing, Heating and Air

Located in Los angeles, California

Address: 313 W 31st St, Los Angeles, CA 90007, United States

Phone: +1 213-379-5931

Rating: 4.8

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
I had three different AC repair companies come to my house. All of them just charged me a visit fee went downstairs to my furnace and said the unit should be working but after those three times it never worked. Finally I reached out to JW Hearinf repairs and was connected with Marco. From the beginning of the process, Marco was an amazing technician. Respectful, communicative, and doing his best to fix our unit. After coming the first time for a free diagnosis, Marco told us that our furnace blower was broken and showed us pictures and videos of the problem, as well as explaining other potential issues that may may develop in the future but were not necessary for immediate repair. After explaining everything, we decided on a plans and he communicated the price and estimate very clearly. We scheduled a repair appointment for after the delivery of the needed parts. A week and a half later, Marco came back and fixed our blower and now everything is working perfectly. If anyone needs a good honest repair technician I recommend Marco from JW.

Review 2 (2024-11-27 - Rating: 5)
The 40-year-old heating system at my mother-in-laws house failed a week before Thanksgiving. We had used JW 5 years ago for our house and they did an amazing job. They were our first call for our current issue. Roberto, our service technician, came out and was kind, professional, courteous, and gave us outstanding service. He couldnt solve the problem with the unit on the initial visit and went over and above to find replacement parts and devise a solution- including rearranging his schedule so that he could attend to our needs as soon as possible. Ultimately, the old unit could not be repaired and I spoke with Eric to explore other options.This is a company that takes pride in providing outstanding service and hiring amazing people like Roberto. Im a big fan of this company and will use them as my first call for any of my heating and air conditioning needs.

Review 3 (2024-12-21 - Rating: 5)
Alex griego -showed up on time. Was clean, thorough and friendly. Praised my dog. Will ask for him next time!! A pleasure to have in my house. He could have stayed for dinner. But said he wanted to get to his next appointment on time. Thank you Alex.

Review 4 (2024-11-08 - Rating: 5)
Recently I had a plumbing safety inspection done. Kevin came to check things out. My water lines were in good shape. He then proceeded to inspect my gas lines under the house. He found leaks in some of the lines. Kevin showed me videos of a test he performed, which showed the gas escaping. He was patient and very professional as he explained everything he had done and exactly what he found. The visuals he presented helped see exactly what he was talking about.He proceeded to talk to his supervisor, and it was decided to turn off my gas for the night. I appreciated Kevins concern for my safety.First thing the next morning Kevin, his supervisor and the manager all showed up. They conducted one more test that confirmed the leaks, showed me those results, and gave me options. These options were explained fully to me. They gave me plenty of opportunity to ask questions too, making sure I understood exactly what each option entailed. I didnt want to mess around where gas was concerned, so I chose to replace and redo the entire gas lines.Kevin continued to be a most caring person, and saw the entire project through, start to finish. He explained the inspection procedure to me, and even cleared his schedule to be here when the city came to do their inspection.I was extremely happy with this experience. Kevin went above and beyond, which I appreciated immensely. He was professional, as well as caring, courteous and respectful.

Review 5 (2024-06-05 - Rating: 5)
Our system was installed February 2022, so it is fairly new. Today’s visit was part of my service contract. They check out the System twice a year. We have been extremely happy with the system And all our dealings with service champions . The new unit is so much more efficient than our old one. My service technician today was Joe. He was excellent. Friendly, professional, well spoken, and explained everything in detail to me. I would highly recommend this company for all your household needs.

Review 6 (2024-09-28 - Rating: 5)
We were fortunate in that we were able to take advantage of the changes taking place with AC requirements just as they were coming into effect. The technicians were efficient and courteous, always taking the time to explain the steps in installing both a new furnace and a new AC condenser--both the latest models. We appreciated their care in minimizing any necessary inconvenience. Above all, they were highly personable, quick to laugh and make us think of them as new friends.

Review 7 (2024-09-01 - Rating: 5)
Tech Freddy arrived on time. He was courteous and professional. He did a maintenance check on my AC condenser per our contract. He removed the protective grilles and gave a thorough clean job on all aluminum fin panels. I appreciate his kind explanation of what he did for my AC and its health status.I Would love to have Freddy come back next year and thereafter to help me run the AC system smoothly for an extended period of time.

Review 8 (2024-08-31 - Rating: 5)
The technician was excellent. He came over earlier than expected, diagnosed the problem with my water heater and provided me with my options. Needless to say the water heater was fixed that same day. I appreciate all the advice and guidance Chris gave to me. It was extremely helpful in repairing the water heater.

Review 9 (2024-09-04 - Rating: 5)
JW did an excellent job installing a new HVAC system at my house about 8 years ago. Recently, my thermostat went out and Roberto Bautista was sent to fix it the same day I called. He was very professional! He was thorough and knowledgeable and did a fantastic job. This company IS pricey, but you get what you pay for! Hopefully the other employees are as nice as Roberto!

Review 10 (2024-10-16 - Rating: 5)
Adeedo! are wonderful helping with Air/Heating and Plumbing! My house has been a member with them since 2019 and Ive been happy ever since Ive joined their membership. Friendly professionals with all the answers and help. Really appreciate them.

Review 11 (2024-07-27 - Rating: 5)
I’m 62 years old and Adeedo has been around my entire life. When I met Ryan this morning, I immediately felt comfortable and confident. Ryan’s honesty, professionalism and knowledge was phenomenal. I feel like I’ve known him forever and I look forward to seeing him in a couple of days to continue a major plumbing job at my house!I Also met Efren… He and Ryan have been with Adeedo for more than 20 years. These guys love what they do and they understand the value of great customer service…I’ve already referred my sister-in-law to Adeedo!!!Thanks a bunch!Kevin W

Review 12 (2024-12-11 - Rating: 5)
Marco did such a wonderful job cleaning my HVAC and replacing the board, highly recommend him for services.Thank you Service Champions.

Review 13 (2024-08-21 - Rating: 5)
Joshua was knowledgeable and thorough in his explanations regarding the condition of my two AC systems. He made recommendations but did not exert any pressure sales tactics to adopt any of them which I appreciate.

Review 14 (2024-07-27 - Rating: 5)
The service was great! The technician arrived on time and checked out the problem. He explained to me what the problem was, the cost it would be and he fixed it. He was very courteous and Im so happy with the outcome. Thank you!!!!!

Review 15 (2024-09-09 - Rating: 5)
Hi! I really loved working with Marco Bercian. Hes the reason why I switched to JW Plumbing, Heating and Air. Great service, very knowledgeable, and great price!

Review 16 (2024-09-02 - Rating: 4)
My HVAC was only 9 ½ years old and I needed to get a new one. The price increase from them was mind boggling. I had a few “hiccups” with the company (especially with the scheduling staff and the first technician who came to try and fix it) – but I found Adam Hodson to be incredibly friendly, responsive, helpful, honest, and easy to work with. The two men who came to install the new unit were amazing - Ismael Zamora and David Ruiz. They were on time (actually even early!) efficient and knew exactly what needed to get done. The three of them restored my faith and trust in the company. Thank you!I am only giving 4 stars dues to the initial hiccupsAnd a shout out to Thomas Valdez who was great with getting the permit

Review 17 (2024-08-15 - Rating: 5)
Very happy with the service. They were able to find the issue and explain what needed to be done. They showed me video of the pipe and pics where the damage was located. Far more then what I expected.

Review 18 (2024-06-06 - Rating: 5)
I answered to a mailer I received in the mail for an $88.00 A/C servicing. When the tech showed up (Daniel) he was very clean, friendly, and very informative. He serviced my old A/C unit and my furnace. I signed up for the membership so I could get the discounted price on the work he did today, and any work and parts that I might need in the future. Im very satisfied with the service.

Review 19 (2024-09-11 - Rating: 5)
I was very pleased. The technicians showed up early, walked me through my options and didn’t pressure me into anything I didn’t need. I would definitely call them again!

Review 20 (2024-09-24 - Rating: 5)
The service we received was amazing. The serviceman arrived on time and was very knowledgeable and respectful. We definitely can recommend this company.

Review 21 (2024-09-24 - Rating: 5)
Julio was great, Adam too…made our old system so much quieter with the tune up. Highly recommended…

Review 22 (2024-08-26 - Rating: 5)
Out tech JT was awesome. He spent time making sure he explained everything. He was very professional and super courteous.

Review 23 (2024-08-19 - Rating: 5)
JT was extremely helpful. He went over and beyond to clean my air conditioner . He explained everything in a way that was very understandable. Highly recommend them

Review 24 (2024-04-10 - Rating: 5)
Our service technician Victor was excellent. He explained the problem and acted on it immediately. Adam Hodson was terrific at helping us come to a solution and pick a wonderful Lennox system as a replacement.. Brandon and his team were respectful of our home and diligent workers who took pride in their work.

Review 25 (2024-10-02 - Rating: 5)
Excellent service from the first call until the final goodbye! Thank you Ramon and Adeedo Service Team for your professionalism and commitment to exceptional customer service!

Review 26 (2024-09-05 - Rating: 5)
Service with JT was great! He explained everything he was doing and why he was doing it. Completely pleased with the work.

Review 27 (2024-10-04 - Rating: 5)
Kevin Martinez is an experience technician and very patient , friendly , we are lucky to have him come to inspect our house.

Review 28 (2024-02-13 - Rating: 4)
I recently signed up as a member and had the first furnace tune up. Technician Brian arrived on time with his booties on to protect my floors and did a thorough review of my system, after which he explained clearly what the status of everything is. So far, so good, Brian is a nice person, everything works after he leaves, new filter in place. I deducted a star because, afterwards, proposals for $6,000+ in repairs or improvements arrived in my email inbox which rubbed me the wrong way and made me lose some trust in this company. I called them to cancel my membership, and then they were so nice on the phone that I decided to wait and see how it goes.

Review 29 (2024-09-10 - Rating: 5)
Robert from JW is one of the best, most professional, most straight-forward and honest technician I have ever met.

Review 30 (2024-08-28 - Rating: 5)
Absolutely fantastic! Arrived quickly and efficiently diagnosed and fixed our problem on site. Would highly recommend!

Review 31 (2024-07-23 - Rating: 5)
Adeedo was great from first contact to the last follow through and double check. Jose and Juan are true professionals and friendly to boot. I recommend them.

Review 32 (2024-08-30 - Rating: 5)
Chris was courteous, knowledgeable and very helpful. Will definately contact Adeedo next time I have plumbing issues. Thank you.

Review 33 (2024-08-16 - Rating: 5)
Overall a good experience. The problem was fixed promptly. Enrique, the plumber, has a great personality.

Review 34 (2024-01-31 - Rating: 5)
JW Plumbing is consistently reliable. Their service folks are always friendly and respectful of my home. And if any of them are going to be late, they will call and text me, as opposed to just not showing up, like many other companies. Their communication is excellent and their work top notch.

Review 35 (2024-09-14 - Rating: 5)
Joshua did an amazing job on the AC maintenance. Very thorough on his report.

Review 36 (2024-09-11 - Rating: 5)
Ezekiel was the best. Informative, punctual, friendly and knowledgeable. Recommend Ezekiel and this company anytime.

Review 37 (2024-03-22 - Rating: 5)
Exceptional Service from Devin at JW Plumbing, Heating, and Air ConditioningI recently had the pleasure of experiencing top-notch service from Devin, a technician at JW Plumbing, Heating, and Air Conditioning. From start to finish, Devin demonstrated professionalism, expertise, and honesty, making him stand out as one of the best in the field.Devins attention to detail was evident from the moment he arrived. He took the time to thoroughly assess the issue with my heating system and clearly explained the necessary repairs. What truly impressed me was Devins honesty. Instead of trying to upsell unnecessary services, he provided transparent recommendations and guided me through the most cost-effective solutions.Throughout the repair process, Devins skill and efficiency were remarkable. He worked diligently to resolve the issue promptly without sacrificing quality. Not only did he fix the problem, but he also took the time to educate me on proper maintenance practices to prevent future issues.Beyond his technical proficiency, Devins customer service was exceptional. He was courteous, respectful, and genuinely committed to ensuring my satisfaction. Its evident that Devin takes pride in his work and values the trust of his customers.Overall, my experience with Devin at JW Plumbing, Heating, and Air Conditioning was nothing short of outstanding. I highly recommend his services to anyone in need of reliable HVAC assistance. Thank you, Devin, for your exemplary service and dedication to excellence.

Review 38 (2023-12-06 - Rating: 5)
I am very pleased with the quality customer service and level of professionalism shown by Service Technicians Art, Daniel and Supervisor Steven Rolan. All demonstrated extensive knowledge about issues with my HVAC and took time to explain in simple terms the pros and cons of correcting identified issues. I appreciate the time and care each one took in resolving these issue.The office staff was also very helpful in scheduling my appointments.

Review 39 (2024-01-11 - Rating: 5)
Carlos was wonderful! He explained everything that he was doing and that made me feel very comfortable. Hes very knowledgeable and handled everything in a professional manner. I would be happy to recommend using your services and I will definitely be contacting you in the future! Thanks

Review 40 (2024-09-26 - Rating: 5)
The man was very professional new what he was talking about looking forward to having do more repairs on my house.

Review 41 (2024-09-23 - Rating: 5)
Fredy was professional, organized, educated me on the importance of a surge protector. Great annual visit

Review 42 (2024-01-10 - Rating: 5)
We had a little glitch with our furnace as an error message displayed on the thermostat when we fired it up. It went away shortly after that, but JW sent a technician out (at our request) to make sure there were no issues. As we are members (we pay a monthly fee) they did this gratis. Everything checked out fine. The tech showed up as scheduled and was friendly and helpful.

Review 43 (2024-04-04 - Rating: 5)
The service person(Julio) is responsive and thorough and makes sure to come up with proper diagnosis prior to charging for a visit. He reviewed all possible outcomes prior to leaving and although we could not completely solve the issue on this visit he has committed to staying in contact until the issue is resolved.

Review 44 (2024-09-12 - Rating: 5)
Great guys couldn’t fix my water heater but helped to find a leak on the sink and didn’t charge me love these guys

Review 45 (2024-07-16 - Rating: 5)
Jonathan arrived on time, was very professional, and was able to provide insight and expert advice while addressing our plumbing needs.

Review 46 (2023-12-03 - Rating: 4)
They service our heating system, and I have never had any problems afterwards. Most recently was a few days ago and it is working great! The service man arrived on time, and was very professional.Two minor points - its too early to stop wearing a mask at the service call. And a single email request to review with handy link is fine. Dont send them daily for a week....

Review 47 (2024-09-19 - Rating: 5)
Freddy as usual was very polite and clean. I would like for him to service my air conditioner again.

Review 48 (2024-08-23 - Rating: 5)
I use JW Heating on a regular basis. They maintain two systems at my house and Im very satisfied with their work. Just recently they sent a technician named Fredy and he solved a problem with one of the thermostats that no one else could figure out. I am so pleased. Im going to ask for Fredy for every job with JW that comes up in the future. Hes really conscientious and a common sense genius!

Review 49 (2024-05-08 - Rating: 5)
Careful, thorough, very intelligent work on a plumbing problem in a house with old galvanized pipes. Communication was excellent throughout, action was wonderfully timely, and the problem was very well handled.

Review 50 (2024-07-06 - Rating: 5)
I called last minute,they showed up in less then two hours the gentleman crawled under my house and diagnosed the problem within minutes,my experience was great ,I would definitely recommend them for your plumbing needs

Review 51 (2023-10-31 - Rating: 5)
He had the patience of “Job” He went to get the part; came back and installed the part. He stayed until the final diagnosis. Afterward, he made recommendation and set up a appointments for Bovember 2, 2023 with a warranty specialistI could see he was not going to stop until he I was satisfied. I am very, very, impressed with Abel!!!Ann Nelson

Review 52 (2023-06-08 - Rating: 5)
Julio was amazing to work with. He was professional and knowledgeable as a technician. He went above and beyond with helping us with our yearly AC service, as well as duct cleaning. He also helped install blanket so that our AC unit outside would run quietly when it’s on. I feel at ease knowing that my family will be breathing clean.

Review 53 (2023-10-26 - Rating: 5)
I just had my heater serviced for the winter. Enrique was an amazing technician, so thorough and respectful of my space. He left the area cleaner than he found it and gave my system the most thorough service it has ever had. Thanks Enrique!!

Review 54 (2023-09-19 - Rating: 5)
Excellent experience with our technician. He was very courteous and knowledgeable. He offered me multiple options at different price points and explained everything to me. Will definitely be using the service in the furniture

Review 55 (2024-09-03 - Rating: 5)
JT from JW Plumbing, Hearting and AIR was great. Would highly recommend him.

Review 56 (2024-09-20 - Rating: 5)
Service is great, techs are knowledgeable. Nico the plumber is the best!

Review 57 (2023-08-17 - Rating: 5)
We hired JW/Service Champions to do a complicated HVAC upgrade. The price seemed fair, and the installers on Ismaels crew (Jaime, Miguel, Chris) took exceptional care to work through a very complicated install. The project took longer than expected, which I attribute to unforeseen difficulty with my oddly-built house. The company (esp. Justin, Josh, Jarret, Denise) has been very creative and responsive in designing and working through the challenging job, and I can strongly recommend.

Review 58 (2023-10-03 - Rating: 5)
Our service technician, Roberto, was amazing! Roberto is incredibly professional as well as thorough. He explained all of our questions in detail and made common sense recommendations. I cannot say enough say enough about how much of an asset Roberto is to JW Heating and Air, and to ServiceChampions! Thank you

Review 59 (2024-02-03 - Rating: 5)
Our furnace suddenly stopped working in the middle of a cold and stormy night. The next morning, I called JW to send someone out to locate the problem. A technician arrived that very same afternoon, discovered that rainwater had seeped into the furnace through a corroded pipe on the rooftop.The next day, two technicians came and replaced the pipe between the furnace and roof. This was a five-hour job.I am extremely happy with the prompt and professional repair job provided by the three technicians who were courteous and patient in explaining the process involved.

Review 60 (2023-11-02 - Rating: 5)
Daniel came by today to perform our regularly scheduled HVAC inspection and maintenance. He was friendly, explained everything, and went above and beyond - hosing down our solar panels and skylights while he was on the roof servicing our condensers. Much appreciated.

Review 61 (2023-11-29 - Rating: 5)
Every time a service technician comes to our home, they are great! Polite, efficient, friendly and helpful. In and out and on time. Highly recommend this company and have had them as our air, heating and plumbing for years.

Review 62 (2023-08-26 - Rating: 5)
JW designed and installed our HVAC and have serviced it for very low cost in the 4+ years since. I thought they might drop off in quality and responsiveness when they got bought, but so far theyre great. I recommend them to anyone looking to make changes to their HVAC.

Review 63 (2023-10-29 - Rating: 5)
We use JW Heating and Airs maintenance plan for our AC/heating unit. The technicians are always knowledgeable, thorough, and friendly. I feel at ease asking questions and requesting quotes, without feeling pressured to buy or make decisions quickly.

Review 64 (2024-09-23 - Rating: 5)
The serviceman was on time and did a fantastic job of doing a complete inspection of the furnace system. I highly recommend J.W. Heating (Service Champions) to anyone looking for all your heating/air conditioning and plumbing needs!

Review 65 (2023-08-09 - Rating: 5)
Im always pleased when repair services show up within the appointment window. The technician, Alan, was professional and thorough. He explained the situation and gave me reasonable options for repair. Very pleased, would definitely use this company again.

Review 66 (2024-08-27 - Rating: 5)
Yony is excellent!!! He cleared the blockage .Omar found the issue with the camera.Thank you !

Review 67 (2023-09-27 - Rating: 5)
I recently had my heating and air unit checked for its regular maintenance by JW Heating and Air and wanted to make a comment on how happy I was with the service I received. I was extremely impressed with Alan who was the technician who came out to service my unit.Alans was courteous, polite, and his friendly smile was very welcoming. I appreciate his knowledge and ability to make sure I understood what his mission was on this service visit. I was extremely happy with all of Alans efforts making sure I was a satisfied customer before completing his service.

Review 68 (2021-02-11 - Rating: 5)
They were very quick to get someone out to assess our sewer pipe. When Paul arrived, he was incredibly friendly, helpful and knowledgeable. He and his team reviewed the situation and gave a great recommendation on how to proceed. While it’s hard to actually go underground and see the work done, Paul did show me the camera videos (live) after the work was complete. When the team finished filling the hole they’d created, we did have a small problem with the access pipe sticking out too far. But Paul responded quickly and came the next day to resolve it. Prices aren’t for the faint of heart, but it should pay off in the long run. And Paul was great to work with.

Review 69 (2023-09-09 - Rating: 5)
I can confidently say that this HVAC service in Los Angeles is by far the best Ive come across. The team is incredibly professional, friendly, and impressively knowledgeable. I had a great experience, and I highly recommend their services!

Review 70 (2023-11-08 - Rating: 5)
Devin was my tech and he detailed what he would be doing as part of my furnace maintenance. He took time walk me through some options to adjust duct dampers, to help change the temp in different rooms throughout the house. Devin also took several Before/After pictures, which helped to contextualize his work. 5 Stars!

Review 71 (2024-12-20 - Rating: 5)
Alex Griego maintained mini split.Excellent work

Review 72 (2024-04-08 - Rating: 5)
Service tech was very well known the AC product and performed service maintenance professionally.We should all rely on. I am very confident wit the work he did on my AC

Review 73 (2023-10-29 - Rating: 5)
Just had our annual furnace inspection by Service Champions, originally known as JW Heating and Air. Technician Devin Hodson came out and was courteous, professional and thorough. He explained the inspection process to me and shared photos of every step he went through. Im pleased to recommend Devin and Service Champions to anyone needing quality HVAC systems and service work and at a great value.

Review 74 (2024-12-02 - Rating: 5)
Alex Amaro did a great job on my furnace tuneup. Great photos of my unit — which was in tip top condition. New filter ordered. Thank you!

Review 75 (2020-08-06 - Rating: 5)
We are moving into our new home and our AC unit wasnt cooling and where in desperate need of maintenance for our unit but we hassitated to contact a company. However having children and moving it was too much. We contacted JW plumbing as we read great reviews. Immediately the next day the appointment was scheduled. Christian was the technician that came and met with my husband and we could not be more grateful for the amazing service he provided and how respectful, honesty and understanding he was. He let my husband know what the issues with the unit was and gave us several options and was never pushy. He gave great honest advice and went above and beyond to help us. Thank Christian we will continue to use JW services because of him for our AC repairs. We could not be more grateful to you. My family was so happy to have our AC unit working again. Thank you I would highly recommend and ask for Christian he is the best!!

Review 76 (2019-01-08 - Rating: 5)
This is an honest, reputable company.There was an initial problem with making my appointment. Within 24 hours, the owner of the company called me to explain the circumstances, take responsibility, apologize, and offer me a discount. I understand that problems happen, sometimes beyond our control, and how this company dealt with it shows that they live their values. He dispatched the next available technician who arrived within 90 minutes.Gerardo, our technician, was wonderful. He was professional and even put on booties and a floor covering to make sure our floor stayed clean. He was extremely thorough and explained everything. Although he did not have the part we needed, he found a solution so we had our heat restored and will be back to finalize our repair once the part is ordered.We are fans of JW because they know how to treat customers.

Review 77 (2018-11-25 - Rating: 5)
When reading online reviews for JW heating and Air the first thing that will stand out is how they are predominantly very positive and it becomes even more evident when the reviews are compared to similar businesses. From the first time you speak to someone on the telephone until the service is completed you experience excellent customer service. I recently purchased a new heating and air conditioning system to replace an older system. . Everything happened exactly on the timeline as described. From the initial estimate appointment to the follow up phone calls about the sales call service, the on-site visit to prepare for the insulation and finally for the actual installation. On the installation day the installation team arrived on time, set up inside and outside in a way to least disturb me and my neighbors. The installation supervisor explained what was happening during the course of the day. The entire installation team was friendly, professional, and courteous.After the job was completed, the team cleaned everything and left no trace they had been there. A checklist was completed by the installation supervisor and reviewed with me to ensure my complete satisfaction. It was stressed to me that if I had any questions or concerns to let them know immediately as it was the goal of JW Heating & Air to provide services which exceeded their customers expectations. This is a company I would highly recommend. Your time and money will be well spent.

Review 78 (2023-07-26 - Rating: 5)
Our AC has been disconnecting for over a year and JW was able to figure out that the wiring needed to be redone. Jaime Prado was the electrician that they sent over and he went above and beyond to get us back up and running. Peter made sure we understood what was going on and communicated every step of the process. We are so thankful for their expertise, genuine care, and professionalism. As always, Service Champions/JW came through for us.

Review 79 (2023-12-10 - Rating: 5)
We had a very positive experience with JW Heating & Air. Julio came twice to fix and service our heating. He is polite, very clear about what hes doing and doesnt stop until he finds and fixes any issue at all. People in the office kept me 100% up to date with Julios arrival times so I wasnt left hanging. We couldnt be happier with the service we received, by Julio and also the kind folks who called.

Review 80 (2024-02-24 - Rating: 5)
I’ve ✔️ done my own verification on your employees (all good ) and JT is one of the best.He seems to be knowledgeable in HAVC and a trusted advisor, person. Norman

Review 81 (2024-04-02 - Rating: 5)
Technician was on time, incredibly knowledgeable, detailed, and courteous. the LW customer service were excellent in their communication as well.

Review 82 (2020-05-14 - Rating: 5)
Christian came out to service our air conditioning system. He was terrific. Very knowledgeable, professional and an over all very nice person. He gave his recommendations for making our air cleaner and how our system could work better. He was not pushy and was very respectful of our decisions. I would definitely want Christian to continue our service calls. He was great!

Review 83 (2020-06-19 - Rating: 5)
I can’t say enough good things about my experiences with JW. They installed our new AC unit three years ago and everything was done perfectly. Today, I had them come back out for an annual service call. Marco arrived on time, complied with all COVID safety measures and was incredible. He was knowledgeable and efficient. He provided options on how to keep my system running smoothly, explained all costs, and was just an all around great person to interact with.I highly recommend JW.

Review 84 (2024-08-18 - Rating: 5)
Very pleased with David’s professionalism. Very patient and eager to helpHighly recommend this technician

Review 85 (2024-07-30 - Rating: 5)
Came out quickly. Determined there was a leak. Suggested to call manufacturer for warranty work

Review 86 (2024-10-02 - Rating: 5)
Excellent and polite and professional.Thankyou for good service in a very dis stressing time.

Review 87 (2020-06-16 - Rating: 5)
We could not have wished for a better service than was provided by Christian. He was thorough and took time to explain what he found wrong with our old units and what are options were to fix them.The company was also very professional with their interactions, contacting us to confirm our appointment and then keeping us informed as to when we could expect the technician to arrive.On every level this company provided the best experience.

Review 88 (2024-07-31 - Rating: 5)
Thank you very much, Omars excellence, professional kind patient and did a wonderful job. Thank you again..

Review 89 (2018-12-13 - Rating: 5)
Juan Sierra came to my home and did an extremely thorough inspection of my furnace. He patiently showed me photos of the inside and out of the equipment and shared with me all of the issues he spotted. He gave me the short term option but was clearly concerned with safety issues so also shared with me a longterm option. It is certainly the first time in a long time that I have received such a comprehensive assessment of this heater and it is clearly critical that I received it. He was excellent!

Review 90 (2020-05-26 - Rating: 5)
My technician, Gerardo, was prompt and professional. He was very respectful of my home and considerate of my in-house teleworker - that was much appreciated. His review of the system was comprehensive, and he did a great job of walking me through and explaining what was needed. I appreciated his transparency and thorough report. I signed up for the monitoring agreement with no hesitation... Im happy to do business with JW Plumbing, Heating and Air... thanks to Gerardo.

Review 91 (2020-07-03 - Rating: 5)
After much searching and researching, we selected JW for a new air condition system and they were great. Every technician that we have dealt with was knowledgeable, professional and very thorough. Our recent maintenance was conducted by Gerardo and he is really wonderful. We had a sort of tricky situation with a move and he worked to find us options and advised us in a very professional and non-sales’ish way. Our new house doesn’t have A/C and we will use Gerardo to install...no better recommendation than repeat business!

Review 92 (2024-08-17 - Rating: 5)
Great customer service. Professional, kind, friendly, and prompt diagnosis. Thank you!

Review 93 (2019-01-22 - Rating: 5)
I have been a customer of JW for years and they never disappoint. Their technicians are well trained, clean, articulate and take the time to explain everything. The staff on the phone are courteous, buttoned up and confirm every appt. special shout out to Marco and Travis who handled my duct cleaning this past weekend. They were great. I am not one who writes a lot of reviews but this company is top notch.

Review 94 (2020-08-05 - Rating: 5)
Christian was our tech and he absolutely nailed the job....!He came in to adjust some dampers for upstairs for even distribution of air last week and we had him come back to set up a bi- annual service (which we decided to pay a monthly basis for a discounted rate) of our entire home which is quite significant. He took photographs showed me everything that needed to be done, detailed everything before I approved the work, the price was good I felt confident in his abilities and the work that he did.He’s serviced three industrial size central air conditioning units and condensers, furnaces, changed out all air filters in addition to servicing six split units (wall units and ceiling units combined).Thank you so much for your professionalism and work ethic Christian. You answered all of my questions and provided real-time solutions which made just made sense! You clearly know your craft well.Deeply appreciated,Kent Guzmán

Review 95 (2020-05-29 - Rating: 5)
Marco came today for our regular servicing. He easily and readily accomplished everything we asked for: adjusting the dampers, explaining how the unit fans work, explaining and pricing our choices for installing attic fans. He found an error in the piping for the master bathroom exhaust pipes that was causing a bad smell, which we also priced for correction. We have always (for decades) been pleased with JW and especially pleased to have Marco doing our work. He is highly accomplished and informative!

Review 96 (2019-11-19 - Rating: 5)
Couldnt have been happier. Our tech Sal arrived on time and his professionalism was outstanding. He explained the process he would need to go through in order to fix our a/c unit and gave me an estimate for the various options available to me. The cost was not cheap but you get what you pay for. I feel I received excellent service for the price I paid so Im completely satisfied. Would definitely call JW again for repairs and request Sal.

Review 97 (2021-02-04 - Rating: 5)
The professionalism from JW Plumbing, Heating and Air has been exceptional since we signed our contract thru Costco. They installed our unit and were thorough and very meticulous when installing our unit. They walked through the process and have been consistent in following up with any concerns after installation. They have done routine check ups and we are very happy. It was the best investment and we are happy that JW serviced our contract for our system. Quality machinery and excellent service!!

Review 98 (2020-01-02 - Rating: 5)
Great service from Antonio who explained each and every step of the routine maintenance service he performed. I thought he was very friendly and informative. He showed me the filter he replaced in our unit as well as photos of various components. We will definitely request him again because he was overall a great service provider who communicates well with customers.

Review 99 (2019-09-21 - Rating: 5)
I called JW Heating & Air after receiving a special for a $49 furnace and A/C inspection. I was worried that for such a low price, I might not get exceptional service. I was wrong. It was definitely a 5 star experience. They called to ask about any time scheduling concerns, then called again when the technician was on his way. The technician (Christian) arrived right on time, was friendly, courteous, and very professional. He did not rush and thoroughly checked out both units. When finding an issue with the A/C unit, he recommended a repair, but did not push and did not give a today only price. He also offered answers to some allergy (and clean air) concerns, but again... did not initiate any high pressure sales tactics. I will definitely call this company back after researching and making some decisions... and will also request Christian as the technician.

Review 100 (2020-09-04 - Rating: 5)
JW Heating & Air is a quality company. Every experience I have had with them has been positive. They installed my system. They maintain it and repair it. The technicians are courteous and conscientious. Today, Marco was able to get my AC to work. It was not an easy job, but he was persistent and worked against the odds to get it fixed. Thank-you Marco! I appreciate your very good work.

Review 101 (2024-10-11 - Rating: 5)
There are pluses and minuses to working with a large company. In our case we did a complete HVAC upgrade. The teams were very fast and efficient. We had few other companies give us bids, one was a little lower and a couple were a little higher. The only downside of this, is that all the teams do their thing and it doesnt appear that they know what the other teams have to do or is done. This was a really big job, and there were a few glitches along the way. The team we worked with was outstanding in the quality of work and the time it took to do the job. Eric, our project coordinator was exceptional. He listened to what we were trying to achieve and showed us many options to get there. Once the work was completed, he came by to set everything up and make sure we were happy with the work done. We went from a system that couldnt keep up with the SoCal heat to a house that goes as cold as we want. I dont think our experience could have gone better, a great company to work with

Review 102 (2019-11-05 - Rating: 5)
Your sales representative was quite knowledgeable about the most current and efficient ways to provide heating and cooling for our house. He explained everything thoroughly and at the same time gave us other options that could meet our needs. I really liked Mr. Leaches manner and approach. I liked the fact that the installation would be provided directly by your in house technicians using high quality and state of the art products. I will keep in mind all of this in arriving at our decision. Sincerely, Frank Farfan

Review 103 (2020-10-05 - Rating: 5)
I have been using JW Heating and Air for several years. I like that they’re timely and provide excellent customer service. Leo was our technician during our service, and he was terrific! He took his time and answered all my questions. He explained everything he would be checking as part of the service and provided updates as he went. I appreciated his patience and professionalism.

Review 104 (2024-06-06 - Rating: 5)
Came out for yearly inspection. Everything was fine. Requested a camera for sewer line. Time got fouled up at office. All worked out.

Review 105 (2021-01-07 - Rating: 5)
Marco was very professional, thorough and did an excellent job. Unlike most technicians, he was extremely customer oriented, listened and ensured all our requirements were met, without trying to oversell us on additional work services. I highly recommend him as the best we’ve seen! Brian S. (In Santa Monica)

Review 106 (2020-06-10 - Rating: 5)
My house AC broke down yesterday ( probably the hottest day of the year so far) JW immediately set up an appointment for me.Marco came for the service and I must say he was polite and professional. I was very happy with his work , and I will definitely request for his service next time!

Review 107 (2018-01-21 - Rating: 5)
Jeffrey P called before he came, arrived on time, was casual, friendly, and respectful of our time. He got along great with our dog which makes a huge difference to us! He quickly inspected our home and gave us some education on the recommended products best for us. We got all our questions answered and feel great about our future purchase. Having a wonderful first impression really puts us at ease for our investment. Thank you!

Review 108 (2020-09-15 - Rating: 5)
I hired JW to replace our 70 year old shower valve. It was a big job that had plenty of unexpected surprises due to the age of the valve. Paul was very careful with our existing tile work and fresh paint in the rooms. He is extremely professional, courteous and communicates so you know what’s going on and what your options are. They stand behind their work too. Highly recommended!

Review 109 (2019-05-21 - Rating: 5)
JW Heating and Air is really wonderful... but, what makes it absolutely FANTASTIC are service people like Marco. He was by far the best I have had yet. He was honest, kind, and went above and beyond to tell me what needed to be done, what didnt need to be done, and what to expect. I always worry about the sales pitch for each maintenance visit but I felt Marco really tried to focus on the necessities to keep my system running versus parts and service that were not mandatory. I really hope Marco stays a part of the team as I want him back for each visit. Thank you!

Review 110 (2018-12-21 - Rating: 5)
Marco did an excellent job locating our filters (after other companies couldn’t find them), cleaning the system, and diagnosing other issues with our heating system. He was professional and explained all issues clearly so that we knew what our options were going forward. We had a great experience with Marco!

Review 111 (2020-07-03 - Rating: 5)
Marco is a well trained, experienced air conditioning and heating equipment technician for one of the best companies for in Los Angeles with whom we have a long history of excellent service. Marco has an excellent work ethic, he diagnosed the problem with our condenser, explained what had to be done, how much it would cost and assured us that he had extensive experience repairing the problem.We expected that it would take several days for him to receive the parts needed for the repair but he went out of his way to pick up the parts and did the repair the next day. Extraordinary service!!!! Drs. LBV

Review 112 (2024-08-10 - Rating: 5)
Very nice person, seemed honest and interested in helping us reach a good solution.

Review 113 (2024-12-20 - Rating: 5)
Robert Chavez was an excellent technician. He was on time and very helpful, answering all of my many questions.

Review 114 (2019-03-07 - Rating: 5)
Great company. All the employees and technicians were very nice. They worked hard and made sure everything was done right. They took their time with my questions, arrived on time and were clean. I highly recommend this company. Ismael, Felipe and Aldo were my service pros and Michael was my representative. All were great.

Review 115 (2022-07-15 - Rating: 5)
I use JW Heating for my annual maintenance and to service all heating unit problems. They installed our unit and have kept it ship shape. And their staff is ALWAYS professional and courteous. And an extra shout out to Ramirez our latest maintenance specialist. A very smart guy and very customer service oriented.

Review 116 (2024-08-24 - Rating: 5)
This company is reputable and honest. Just today I called Adeedo who sent out JW Heating & Air affiliated with Service Champions. They tried to fix my old unit changed two parts but still wouldnt turn on. Something to do with the electrical which was not connected to my breaker box. Looked like it went under the house. They did not charge for their work or parts just the $77 for the service call. Now I would say they are a reliable company. I might have had them go further but my son, the electrician, is coming Monday to check it out!

Review 117 (2019-12-04 - Rating: 5)
As Christian was troubleshooting my system, he took the time to explain everything to me. He seemed very thorough and knowledgeable. Also, there wasn’t any pushy sales pitch - he just presented the facts and explained the options I might want to consider. Every person that I had contact with was really pleasant. They might be on the pricey side but you get what you pay for.

Review 118 (2015-02-03 - Rating: 4)
These guys are great. I will try and keep it short and sweet; If you have any issues with your AC system, do not hesitate: Call JW to get the job done. Our team showed up prompt, they were very professional and they explained the process all the way through. I am very satisfied with the service that they provided, and I highly recommend them.

Review 119 (2020-09-11 - Rating: 5)
Benny was great! We just moved into a new home and the units were installed improperly, Benny fixed what was possible and very patiently walked me through every single question I had. I’m extremely grateful for all of his help. Monica with scheduling went out of her way to accommodate my schedule. I’d definitely use this company again!

Review 120 (2024-08-09 - Rating: 5)
Prompt response. Knowledgeable technician. Efficient, transparent analysis. Thank you Service Champion!

Review 121 (2019-09-02 - Rating: 5)
Michael was straight forward and honest about pricing and our options with no pressure to sign on the spot at the initial consultation. We didn’t end up moving forward with AC/heating due to a change in finances. We have not received any phone calls, text messages or emails since our consultation, which is surprising but appreciated. We will definitely use JW Heating and Air when we are ready because it seems like a solid and trustworthy company.

Review 122 (2018-09-13 - Rating: 5)
Had to replace the old ducts in my house. Ted from JW came out to give me a quote for the work. Not only did i receive a quote from him, he also told me that the company i purchased my system from may have installed the wrong equipment in my house. And sure enough after a few phone calls i found out that they indeed installed the wrong unit in my house. I received many quotes from different companies and had all types of technicians out to look at my system and no one caught this issue. He didnt have to go that extra mile with me to help me fix my problem, but i am so glad and thankful he did. Fast forward to almost a year later finally cause thats how long it took to get the correct unit installed, JW did my duct work. The crew was very professional, and was very knowledgeable. Explained everything that was happening during the instal, and once it was completed if something didnt feel right, they went right back up and made adjustments . So i am very pleased with the outcome. They will be doing all my maintenance on my system from now on.....thanks JW for a job well done.

Review 123 (2019-03-26 - Rating: 5)
Marcos just left and we couldn’t be happier with his service. He took his time to do a really thorough job. He was prompt, polite, and professional. He showed me pictures of the equipment and explained all the readings. And explained what should be done now versus what could wait. I really appreciated that he didn’t push a bunch of services on us. We need to have the vents cleaned and I requested him specifically to come back and will always request him on the future.

Review 124 (2022-07-28 - Rating: 5)
Duncan came to my house conducted the AC tuneup on 7/26. He was very professionally checking each of the room temperature, he checked the compressor, and also did the attic inspection. There were some issues that need to fix, however, due to the age of the AC, I decided not to waste the money, I will wait until the AC failed and replace a new one. I will consider hire JW when I need to buy a new AC system.

Review 125 (2021-02-15 - Rating: 5)
Our shower drain was clogged and was causing water to backup into our bathtub and toilet. We also had a separate issue with a leak under our kitchen sink. Paul got the shower drain unclogged quickly and we haven’t had any issues since. He diagnosed two issues with our kitchen sink, and we ended up installing a new basket strainer and faucet. We decided to purchase the faucet ourselves so he had to come back for a separate visit to install that. In the process of installing it, we had an issue with our countertop that had to be addressed first so we again had to delay him and have him come back for a third visit. All went well the last time and we are grateful that he took the time to address our needs and never charged more than the initial quote. Highly recommend working with him!

Review 126 (2020-06-30 - Rating: 5)
We had our central heating and air installed by JW Plumbing and Heating in 2012 and have loved it. Im actually glad JW provides two check-ups a year for a fee and that we subscribe to it. Otherwise I wouldnt do anything to take care of its performance or maintenance. Sal did the inspection today and like all of his predecessors, he was courteous and efficient. I love my dealings with JW by phone or in person. Quality company!

Review 127 (2019-08-12 - Rating: 5)
Marco from JW Heating showed up exactly on time and was courteous, professional and fully engaged. JW is very organized and customer service oriented. Marcos work wasthorough and he explained to me everything that was going on. Marco took carE for my home wearing slippers over his shoes which i appreciated very friendly and informative. Was not pushy with recommendations but prioritized what he felt was needed. Excellent service.

Review 128 (2022-08-06 - Rating: 5)
I am a subscriber to JWs monthly $20 membership where they come out and do scheduled check-ups on my HVAC, water heater and plumbing. I figured Id give it a shot, but was planning on cancelling it after my last scheduled water heater check-up. Well, Im keeping it now...Min came over, checked the water heater, checked my plumbing and gave me some great preventative care measures that I could to keep my house in top shape. And he fixed a problem with my toilet, that was a minor issue right now but would have become an issue if he didnt spot it and fix it for me. Min is awesome. And I got to say... the program is a good value.

Review 129 (2020-08-22 - Rating: 5)
When you request an inspection, repair, or installation from a company that provides such services, you never really know what kind of customer service youll be receiving from the repair person. Today I was rather fortunate to have have met Gerardo. Gerardo arrived promptly at our agreed upon time, inspected, and then proceeded to review his assessment of the faults our system experiencing with me. As an electrical engineer myself, i appreciated his thorough assessment of the technical faults our system was experiencing, and subsequent recommendations for repairs. My experience with Gerardo today was nothing short of perfect. It must also be noted that along with his technical expertise, Gerardo had a tremendous attitude and a gift for communication.Respectfully,Ricardo

Review 130 (2020-09-29 - Rating: 5)
This company was amazing! I originally called them in an emergency, and even though it was a holiday weekend they scheduled a same day evaluation and didn’t charge any emergency fees. They take 24/7 seriously!I am an HOA rep and we had really bad issues with pipes in our garage and with pipes attached to multiple individual AC units. Because JW has HVAC specialists and plumbers, they were able to solve our issue on one day and with all their team members. Other companies had told me I would need multiple people to pick up the project at different phases, and this was so much easier.The employees were respectful, knowledgeable, efficient, and kind. I enjoyed every step of working with them, from my first phone call to my final walk through of the finished repairs. I highly recommend them!

Review 131 (2023-12-28 - Rating: 5)
Devon was amazing. He showed pictures and explained in detail what was needed. He is a person I can trust. So many businesses are not to be trusted.

Review 132 (2019-11-12 - Rating: 5)
We were looking to replace our 30 year-old unit and got estimates from various installers in our area. In the end, we went with the Costco Heating and Air program. In our area, JW Heating and Air were the vendor that did the work under the Costco program. The installers were awesome. Thank you Jesse and his team (Miguel and Anthony). Very professional installers and patient with all my questions.There are many companies who are qualified to install AC and heating but JW stands out because of the installers and quality of work. When we did the HERS testing, the inspector also commented on the quality of the installation. It was nice that the owner called to follow up on the installation and to see if there were any issues.

Review 133 (2024-02-22 - Rating: 5)
Julio and Ramiro have just left after the semi-annual inspection of my heating system. Like every other representative of JW Heating & Air/Service Champions, they were outstanding... punctual, conscientious and altogether pleasant. I will ask for them again, the next time Im due for a service.

Review 134 (2020-06-12 - Rating: 5)
Christian was incredibly professional and polite. He came out within a few hours and explained everything to us. He fixed our AC very quickly and made some helpful recommendations. We highly recommend him!

Review 135 (2019-03-07 - Rating: 5)
JW originally installed our a/c and heater in 2016. JW was not the least expensive, but worth the additional cost. Our sales person was Dustin and he was great throughout the process. Our most recent tech Marco, was very thorough, detail oriented and gave me some solutions to issues that Ive had for a few years with the a/c unit. Will continue to use them for my maintenance, hopefully for years to come!

Review 136 (2018-02-22 - Rating: 5)
We had Alex come to do our regular maintenance and we were so happy to meet him and we learned so much from him. Alex was extremely detailed and thorough and explained everything to us that hed inspected. He gave us several options regarding some repairs, explaining how parts of our system worked. Alex is the most friendly and personable employee of JW Heating & Air weve ever met, and we will be requesting him from now on!!!

Review 137 (2016-04-28 - Rating: 5)
I was able to coordinate a slight time change in my appointment with the technician that worked perfectly and was much appreciated. He was professional, friendly and answered all of my questions after completing the 6 month equipment check up. It has been consistently positive in all interactions with the entire company and I have happily referred JW Heating and Air to friends. Thanks!

Review 138 (2023-08-06 - Rating: 5)
Our JW service was excellent, thorough, knowledgeable, and didn’t pull any punches, straight forward. We were impressed how detailed they were, sincerely wanted the best for us and our machine

Review 139 (2019-04-23 - Rating: 5)
Dale came to the house for maintenance on our unit and he was polite, professional and courteous. We have a no shoe policy in our home and before I had a chance to ask he was already putting shoe covers on!! He thoroughly examined our unit made some suggestions on how to keep the system running optimally. Overall great experience!

Review 140 (2020-04-11 - Rating: 5)
Antonio came out today, right on time. He was very thorough and explained what he was doing as he address various areas of the system.He was very personable, respectful, and knowledgeable. JW installed the system 3 years ago and I have been happy with their service ever since. Antonio was the i I g on the cake. Highly recommended.

Review 141 (2020-08-04 - Rating: 5)
Recently had maintenance and part replacement done on my air conditioner. Marco came over right on schedule. He did his inspection, took lots of pictures of his concerns and we discussed options, costs, etc. Marco was very professional, experienced, knowledgeable and customer-friendly. I’ll certainly ask for Marco for my next maintenance visit!

Review 142 (2020-12-10 - Rating: 5)
Marco Bercian was awesome! Came on time, super professional, very patient- listened to all of our questions and concerns and gave great suggestions and tips for how to care for our specific unit. This is the 3rd company that I had to come out and look at the heater and the only one of the 3 who actually took the time to seek out any problems and the only one who was willing to listen and answer questions. So glad I found JW and we will definitely have them take care of our maintenance from here on out.

Review 143 (2019-10-24 - Rating: 5)
Our technician Leo was great.He came on time and was very respectful of our home while working. He informed us and kept us in the loop and everything went very smoothly. We will definitely be using JW & requesting Leo from now on.

Review 144 (2020-07-30 - Rating: 5)
Gerardo came to our home to provide our 1-year service check and he could not have been more professional! He came prepared with gloves, face mask and booties to enter our home and then worked efficiently. We needed our filter replaced and he was able to do so on the spot for us. He talked us through everything he was doing and even made recommendations on how to use the fan circulation feature more effectively. Our two dogs were in love with him the minute he arrived, so I have no reservation of asking for him to come perform our service checks in the future! Many thanks!

Review 145 (2020-04-28 - Rating: 5)
I had Christian out from JW to service my AC a couple weeks ago. I was hesitant to bring any one into my home due to Covid-19. The office assured me that they are taking the necessary precautions to keep us, and their staff safe during this time. Christian came on time and wore gloves, shoe covers, and a mask. He even disinfected every thing he touched before he left with an organic cleaning solution. He was very kind and genuine, and asked genuine questions and expressed a lot of empathy with how we are doing during this time. Stated he is very grateful to still be working and very blessed. He also said its been very hard on him to see so many families struggle during this time since hes interacting with new people every day who are no longer working or had lost their job or business. Also informed me that they have been keeping busy with air purification solutions that can help remove viruses and other things from the home, he left me information on it and wasnt pushy at all about selling me it, it felt it was necessary to at least let me know during these times. I am unable to make that investment at this time, but I referred JW and christian to a couple friends who are interested in having them out to install. Thank you very much!

Review 146 (2020-05-15 - Rating: 5)
I had a terrible experience with a competitor. This firm fixed the problems in the most cost effective manner possible. They them replaced an entire AC system starting with a proper survey, educations is on options and implications, and pricing the installation fairly. They delivered as promised. I highly recommend them for maintenance or new systems. Professional, smart, good value for money, nice people too. RG.

Review 147 (2019-03-29 - Rating: 5)
Marco was the perfect guy to come check out our system, clean it, discuss energy efficiency, and explain all the options. He even wore shoe covers in the house. I don’t remember why I called JW in the first place last fall but Im so glad i got the maintenance plan and know exactly whom to call when i need a repair. Likely I’ll need a whole new system in the next few years and I’ll feel comfortable calling them to do it.

Review 148 (2020-09-23 - Rating: 5)
Angel and his partner were great. They were on-time, professional, informative and showed me the progress of the work throughout the day. They ensured that their work was reviewed by me and answered questions along the way. I would certainly use their services again.

Review 149 (2019-04-03 - Rating: 5)
Gerardo was a great service technician, he was on time, professional, keep his area clean. I was very impressed on how much passion & knowledge he had about my AC & heating unit. He answered all my questions and made good recommendations on what serives I needed to make sure my equipment would be running at its best performance.

Review 150 (2018-05-18 - Rating: 5)
Oscar, the comfort consultant, Ismael , Ramon and Luis were fantastic. They were so professional and respectful of both the house and my husband and I. They explained what they were doing every step of the way and checked with us to see if everything they were doing was OK. They left my place actually looking cleaner that when they first came. I would recommend JW Heating and Air to anyone looking for air-conditioning and heating services. It is hard to find that level of professionalism!!

Review 151 (2020-08-31 - Rating: 5)
Antonio was my service tech today. He did a great job at explaining the issues with my system as well as fixing them. He was being safe following all of covid-19s procedures and policies. I am very grateful for him and JW in general. Thank you.

Review 152 (2016-10-28 - Rating: 5)
We had a new HVAC unit installed 12/16 had have been very pleased since. JW has been very responsive to questions/concerns, and even helped get the energy rebate. Today we had our first complementary maintenance visit for the heating prior to cold season. Fernando C. was very friendly, professional, and efficient. JW honored the first year complementary service, including a replacement filter, which costs $189. Again, we have been so impressed with the service and support by JW, and would highly recommend to others.

Review 153 (2017-09-23 - Rating: 5)
I have been a customer of JW Heating and Air for several years. I have never had a bad technician sent to my home to do maintenance service on my A/C system. The latest technician Eric was very polite and very thorough performing the inspection and maintenance of the system. He explained everything and like all of his peers he took the trouble to wear booties over his shoes while in the house. Great job everyone.

Review 154 (2019-08-08 - Rating: 5)
From my first telephone call I was very pleased with the service, I believe her name was (Theresa?) and then Mr Juan Sierra service technician was outstanding. He listened to my concerns asked lots of questions and after. Inspecting my equipment he walked me through his findings. He then explained a game plan to remedy the problems. Juan gained my confidence and demonstrated respect of my home. I signed a yearly service program and look forward to working with JW Heating and Air for years to come. I

Review 155 (2020-08-07 - Rating: 5)
This review may sound cheesy, but I’m honestly writing it because of how great our experience was. Gerado Tecorral was beyond amazing. Im always a little nervous and skeptical when a new person comes in to repair something in our home. Right away he was so kind, respectful of our space and explained every step. He was also super nice to our barking dogs and took the time to sit and let them get used to him. He kept us updated through the whole process, there was a good amount to fix and he showed us before and after pictures of everything. I would hire him to fix every part of our house. This guy deserves a promotion! Seriously. Super thankful we got him and chose to go with this company :) You can tell they care about their customers.

Review 156 (2020-08-11 - Rating: 5)
Marco was great. He quickly diagnosed the issue with our thermostat and fixed it. He also kindly provided quotes for alternative solutions. Marco was patient and courteous as he expertly answered all my questions. With his professionalism, Marco made the experience very positive.

Review 157 (2020-06-24 - Rating: 5)
Brian was very informative and professional. Went above and beyond in cleaning out the weeds in the area where he was working. Gave advice on maintaining our system and was very friendly. I wish all the services provided to me were done as smoothly as my experience with JW Heating and Air.

Review 158 (2015-11-16 - Rating: 5)
The crew of Shawn, Ignacio and Ramon was prompt, hard-working and efficient. In addition to installing a new furnace, they replaced all the ducts in the attic and crawl space. They were very pleasant and made the process as unobtrusive as possible. Everything works great. Ted analyzed my needs at our first meeting and we signed the contract that morning. He also returned after the job was done to inspect the work and solve any issues I might have. Very happy.

Review 159 (2021-02-03 - Rating: 5)
Scheduling a maintenance check was easy. Marco, our maintenance technician, was thorough and professional. I felt that he was honest with what we needed to get done and not try to take advantage like some other companies do. Two thumbs up!

Review 160 (2019-03-15 - Rating: 5)
They came, they saw, they quoted. This company was very professional in their manner and thorough in checking out my furnace, making sure the vents were clear and doing a full diagnostic so I could trust their recommendation for replacement. They were also very supportive of my need to be conservative in spending and even gave me pointers on what to look for in other estimates so I could make the best decision for my needs.

Review 161 (2019-11-05 - Rating: 5)
Very happy with the service that Christian provided. He was very detailed and comprehensive.He explained what he was doing in detail and I learned much more than I knew about my heater and air conditioning system.I would definitely call them again in the near future.

Review 162 (2021-10-05 - Rating: 5)
I had a really terrific experience with David from JW Heating and Air.I have been using them for 20 years now, but this time I needed a lot ofwork done. He explained everything to me in great detail which i really appreciated. He took photos of the problems and showed them to me. I needed a new battery as well as a tray to catch potential water run off. I am also going to get dampers for all of my vents that he said were not well insulated. He always shows up exactly on time, and i like that he takes so much time to explain it everything to me. David is a gem, and I am sure JW values him enormously! When I bought my home 20 years ago, Jeff (the owner) came out to service my house. I never forgot how kind, patient, and honest he was. Ive used them ever since.

Review 163 (2019-08-22 - Rating: 5)
I had the best experience with christian. He was here for 3 hours, was so thorough, very professional, and knowledgeable. I am having him back to install another part and I specifically requested him. And they came same day and fixed same day !

Review 164 (2020-09-07 - Rating: 4)
It was 108 degrees F in Los Angeles on Saturday evening of Labor Day weekend and my AC stopped working. I bought the HVAC system from JW when I moved here 9 years ago and JW serviced it as recently as last February. I called twice on Saturday evening and was told a technician would call me. I called again on Sunday at 11am - still no call back. As the mercury was rising, I left a message for the owner, Jeff Williams and he called me right back. He said they had 500 calls in the past day. Within 15 minutes, his dispatcher called and in 30 minutes, Benny, the technician, arrived. Benny was great - he replaced the power distribution and filter and cleaned the condenser. He believes the extra stress of the dirty filter and condenser along with the extreme heat, caused the power distribution to fail. The bill was seriously high, but since my health was in danger, it was worth the price. I will always ask for Benny in the future - he was helpful and knowledgeable and worked really hard in the extreme heat to get the job done.

Review 165 (2014-11-08 - Rating: 5)
JW Heating and Air is a great! They installed a whole new system in my house (vents and everything). They are extremely neat and tidy. They answered every question I had and were polite and fast during the whole process. Steve and Ramon were here everyday on time and worked until the job was complete sparing no detail. Jeff checked in on the project and was very helpful along the way as well. I have already recommended them to people I work with and my own family. Go with JW Heating and Air - you wont regret it!

Review 166 (2023-11-29 - Rating: 5)
Couldn’t be happier with JW Heating and Air. They installed my HVAC two years ago and regularly service it. They did such a great installation, any work men who have needed to go into the attic say how good a job they did. Michael, the technician who came for the maintenance checkup today was professional and a pleasure to have around. Even my dog licked him.

Review 167 (2021-01-18 - Rating: 5)
Ted was extremely knowledgeable, listened carefully to our specific needs, planned the installation in a way that exceeded our expectations. Installers were prompt, courteous, efficient and cleaned up beautifully. 6 STARS for sure!15 Jan 21 - great team, Gerardo and Chase. On time, professional, quiet. Would not have known they were there except the HVAC was working like new. Bravo.

Review 168 (2016-05-04 - Rating: 5)
Great customer service. Called to remind us that we have a service contract that covers two maintenance calls/year... and asked if we wanted a check up before the summer. Service rep, Mark, was outstanding. Prompt, knowledgeable, answered all questions, made suggestions for future improvements... Will definitely stay with them.

Review 169 (2019-09-20 - Rating: 5)
Great service when we needed it most. I had Gerardo come and take care of both my homes in the same day. He was thorough and explained everything and how it worked. I felt really comfortable doing business with him.

Review 170 (2019-11-12 - Rating: 5)
The various crew members from JW Heating were at our home a handful of times over the span of a week to provide maintenance services, replace some parts on one furnace and completely replace the other of our furnaces. What a pleasure to deal with all of them. Fast, courteous, efficient and so pleasant to deal with. I look forward to using their services again in the future. Highly recommend!

Review 171 (2019-09-12 - Rating: 5)
Bryan at JW Heating and Air is awesome! He went out of his way to check my moms system and took the time to explain everything! He was very friendly, polite, and someone we were very comfortable having in the house! My mom is 92 years old and he took time out of his busy schedule to visit with her! That meant the world to her! We will always request Bryan when we call for maintenance or service! Thank you Bryan for taking such good care of us!

Review 172 (2019-12-14 - Rating: 5)
Leo came to do our annual heater maintenance. He was great! On time, courteous, friendly, patient and knowledgeable. He not only did our maintenance and changed our filter but also helped us with our dampers / air flow. Thank you, Leo!!

Review 173 (2019-08-30 - Rating: 5)
Our technician did a full technical maintenance of our 3 air conditioning units, changed all filters and did a full cleaning of our 3 outdoor A/C units. He was very professional, very respectful and a great member of JW’s HVAC team. We signed up for twice yearly maintenance as well as replacing a 5 ton A/C unit with them this past April. Wonderful, reliable service and we look forward to continue to be satisfied customers for years to come!!!

Review 174 (2023-12-04 - Rating: 5)
Hugo is an excellent technician, he is methodical and detail. I have a Lenox HVAC system with a 2 zone function. The thermostat showed an error code 114 on Friday (11/24/23), heat came out low, 2 zones are not connected.The same error code happened a week earlier, the company sent me technicians to fix the problem on Wednesday, the day before thanksgiving day, all seemed fixed, but unfortunately on Friday, the day after the thanksgiving day, the thermostat showed error code 114 again, same old problem.I called the company, they told me they would send me a technician on the following Monday (11/27/23) morning. Hugo came, he listened to my experience with the issue. He said it could be communication service disrupted. He would check the mechanical functions for my HVAC system if they are properly worked. He checked all the vents and found my heating mechanical is good but air conditioning is not working. He then focused on the wiring, found 2 wires were broken. He fixed the wires, the thermostats error code 114 disappeared.It has been a week from the day Hugo fixed the problem, the thermostat is normal. Heat flow is very good.I appreciate Hugos methodical and thorough work mannerism besides friendly and courteous.

Review 175 (2019-10-12 - Rating: 5)
Bryan informative and professional service was great as it always is with your technicians.I have one question: Bryan had to do some cleaning on our heater ignition/pilot but the last technician didn’t mention there was problem with that certain part of the heating system. I was just wondering if this is the norm.Otherwise, great service.Thank you,

Review 176 (2020-01-09 - Rating: 5)
Christian was so warm and kind. He made me feel very comfortable as if I knew him for years. He was very professional and found the problem with my heater within minutes and changed out the parts along with some future recommendations. Thank so much Christian!

Review 177 (2020-12-21 - Rating: 5)
My 4 year old HVAC system had a problem that was preventing it to sustain heat for more than a couple of minutes. After making a few calls, I was recommended to JW to service my unit. Marco arrived on time and diagnosed a couple of issues. Within a few minutes, he was able to give me a detailed and reasonable quote for the full repair service. The parts are still under warranty. My experience with JW was excellent and Marco was professional and thorough. I recommend JW for anyone looking for HVAC services.