The Family Plumber

Photo of The Family Plumber

Located in Los alamitos, California

Address: 3613 Briggeman Dr, Los Alamitos, CA 90720, United States

Phone: +1 562-459-6445

Rating: 4.8

Services

  • Repair services
  • Credit cards

Categories

  • Plumber

Photos

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Comments

  • Review 1 (2024-12-10 - Rating: 5)

    I cant say enough great things about The Family Plumber! From start to finish, they exceeded all my expectations. The team is incredibly skilled, fast, and efficient, tackling every issue with precision and care. They do the job incredibly well, ensuring everything is not only fixed but working better than expected. What impressed me even more is their commitment to cleanliness — they leave the work area spotless after every job!What stands out about The Family Plumber is their transparency. They clearly communicate every step of the process, providing honest advice and fair pricing without any hidden costs. I was also blown away by the professionalism of everyone on the team; each person I interacted with demonstrated the highest standards of workmanship and customer service.And it’s not just about great plumbing! The Family Plumber goes above and beyond by giving back to the community, volunteering at The Youth Center’s Christmas Tree Lot and supporting local causes. It’s rare to find a company that excels in both their craft and in making a positive impact on the community.I feel so fortunate to have had the opportunity to work with such a fantastic team. Affordable, reliable, and dedicated to both their customers and their community — what more could you ask for? Thank you, The Family Plumber, for everything! You truly are the best!

  • Review 2 (2024-12-24 - Rating: 5)

    I use The Family Plumber as a property manager of over 50 properties. The technicians are amazing, Jen in the office is a pure joy to talk with. She schedules all the projects and is great at communication. This is a family owned company that is reliable, and their work is through, and honestly a top notch company! I can alway rely on them to take care of any of our needs. You wont regret reaching out to them and having them do all your pluming needs.

  • Review 3 (2025-01-07 - Rating: 5)

    Alexis did a great job installing our new water heater. He was very polite, thorough and explained everything so we know how to light and maintain the water heater. New water heater works great! Very professional.

  • Review 4 (2024-10-24 - Rating: 5)

    Its so nice to find a business that we can count on. We called The Family Plumber yesterday morning and they quickly provided us with a plumber, Nick. Nick was friendly, knowledgeable, professional and did fantastic work. Our whole experience from initial phone call to completion of the job was great. We would definitely recommend The Family Plumber.

  • Review 5 (2024-12-31 - Rating: 5)

    The Family Plumber responded immediately on New Years Eve to a leak under the kitchen sink. Ruben was there on time and promptly diagnosed the problem and fixed it. He was clean, polite and professional. Id recommend The Family Plumber.

  • Review 6 (2024-12-31 - Rating: 5)

    Very prompt and professional response. Thorough inspection and report. Technician provided an excellent recommendation for a restoration company to fix damage after a faucet failed and flooded the house.

  • Review 7 (2024-11-22 - Rating: 5)

    I have only one word to describe the work that was done on my property today. Awesome!!! I wish all of you the best. I will always use your company for any plumbing issues and will alway recommend you to everyone I know. I appreciate your ethics in doing the job very much, and doing it very well. My best to Mike (senior) and everyone for a blessed Thanksgiving and Nativity of our Lord Jesus Christ. Saba Fattaleh.

  • Review 8 (2024-07-12 - Rating: 5)

    We had a major plumbing problem and our neighbor recommended the Family Plumber. Thank goodness we called them! Josh and Nick assessed the problem, and fixed it immediately. They were thorough, professional, courteous and very reasonable. We will call Josh for all of our future plumbing needs. Definitely five out of five stars!

  • Review 9 (2024-09-07 - Rating: 5)

    *Called The Family Plumber to come out again (Sept 2024), but this time to snake my tub which was draining very slow. Carlos came out and he was awesome. So polite and helpful! He explained a few things, got right to work and was done in under an hour. He showed me the clump of hair that was causing the problem. Carlos left the work area exactly as he found it - clean! I highly recommend The Family Plumber.*I called The Family Plumber (April 2024) for a toilet fill valve replacement, or so I thought. Because my toilet was the original from 1959, it needed to be replaced. Fortunately, Nick was awesome in explaining everything that needed to be and should be done, to ensure that I would be without future problems. This job was basically an all day project since the flange also needed to be replaced. I was so happy that Nick was able to do the complete job on the day that he came out! Not only was he courteous, but he was pleasant during the whole process, including several trips back & forth to the shop which some workers would be irritated with. I will be using The Family Plumber again for my plumbing needs and I will not hesitate to ask for Nick.

  • Review 10 (2024-08-15 - Rating: 5)

    Ruben and Kadin did a fantastic job for us! Not only did they resolve each of our issues skillfully, but they gave us options with explanations along the way, so we could make informed decisions. They were consummate professionals and considerate, too. We recommend them without hesitation. Thanks, guys!

  • Review 11 (2025-01-03 - Rating: 5)

    ProfessionalCleanPoliteFriendlyReally liked the young man that showed up and appreciated the attention to the workmanship.Very happy customer!

  • Review 12 (2024-10-14 - Rating: 5)

    Ruben was awesome, very professional and thorough, took the extra time to recheck and make sure everything was good. I would highly recommend this company. Very pleased. And he explained everything. 100 🌟 for sure

  • Review 13 (2024-12-24 - Rating: 5)

    Called yesterday morning:received an appointment time for the afternoon for an inspection: when inspection was completed got a quote for the work to be done and an appointment window for this morning: technician showed up, examined the tankless water heater and commenced work and completed the work in less than two hours( which included descaling which lasts about an hour): wrapped up the job and accepted payment and emailed a receipt to me: no hesitation on my part as to who ill call whenever i have a plumbing problem in the future

  • Review 14 (2025-01-03 - Rating: 5)

    Charlie from The Family Plumber provided great service and quickly fixed our sink problem! Thank you Charlie and The Family Plumber!

  • Review 15 (2024-07-15 - Rating: 5)

    If I could give The Family Plumber TEN STARS, I would! They were honest, very professional, courteous, and personable. Their pricing is not exorbitant - and service is impeccable. You wont be sorry with their company!

  • Review 16 (2024-10-29 - Rating: 5)

    Great service, very straightforward; Michael was amazing at explaining what he was doing. We definitely recommend them.

  • Review 17 (2024-12-21 - Rating: 5)

    The Family Plumber is always reliable and professional. They were quick to respond to our drain issue!

  • Review 18 (2025-01-04 - Rating: 5)

    Charlie was terrific. So glad you could fit me into your busy day.

  • Review 19 (2024-03-12 - Rating: 5)

    Josh is a fabulous plumber! He is a competent professional and very pleasant. I completely trust his recommendations. Im so glad that Family Plumber has Josh as one of their technicians! When I need plumbing work, I dont hesitate to call for Josh at Family Plumber.

  • Review 20 (2024-04-12 - Rating: 5)

    Discovered the lined pipes of 5 years prior were still allowing root intrusion at the joints near the front clean out; found this out when the shower backed up & drained very slowly.Have always had a good experience w/ Family Plumber as did other family members.Andrew & Charlie came out. They were polite, respectful & did the work quickly yet efficiently,. They replaced the old joints w/ heavier duty 4 bolt husky bands. This involved a lot of digging but they left the area looking as if nothing happened.They also installed a much needed hot water heater & showed me the ins-&-outs of it.What I like best about Family Plumber is the old school work ethic - they seem to really care about doing a good, honest job.We have had the orig owner of FP out, and this sense of treating clients fairly extends down to even the youngest employees.My sense is they take care to hire quality people w/ like-minded work ethics.Thank you, Andrew, Charlie & Jenn (in the ofc - she knows a lot about plumbing, too!).

  • Review 21 (2024-04-04 - Rating: 5)

    Carlos, from The Family Plummer arrived today to assess a plumbing problem. He was extremely professional and referred me for the appropriate next steps. Carlos also took care of clogged sink. I would highly recommend The Family Plummer, especially Carlos an ethical, honest young man 😊

  • Review 22 (2024-04-02 - Rating: 5)

    This was the 2nd time we used this service. The prior problem was with main line, this time a kitchen sink problem. Both times service was provided promptly and problems were solved without any salesmanship for additional service. The technician on this occasion was Nicholas who comported himself in a most courteous and professional manner completing the work at initial quoted estimate. I dont do reviews unless warranted.5 star Woman answering phone a pleasure to speak with.

  • Review 23 (2024-11-30 - Rating: 5)

    Carlos did a great job for us at our home in the 90720 area code. Because of his hard work and professionalism we will definitely use the family plumber for future plumbing needs. Thank you. A+++ service and outcome. I am the most satisfied customer ever.

  • Review 24 (2024-11-04 - Rating: 5)

    Ruben was efficient and resolved my issues quickly. So grateful and satisfied.Thank you!

  • Review 25 (2017-01-28 - Rating: 5)

    The Family Plumber was Great!!! Josh, Robbie and Stephen, really did a great job! They repaired some piping, replaced my water heater, installed a toilet, and installed washer and refrigerator hook ups for me. I called three different plumbers and this company sent Josh to give me a bid. He was the only one that took his time to provide me with a thorough and competitive bid. Once the work started, they were all friendly, had positive can do attitudes, and were contentious to clean up after themselves. It was clear that they take a lot of pride in their work and keep the best interest of the customer in mind. I would highly recommend this company to anybody needing plumbing repairs. They really do stand out compared to their competitors.

  • Review 26 (2021-08-11 - Rating: 5)

    The Family Plumber team was fast, efficient, clean and professional. They replaced my leaking 30 year old water heater.One thing I particularly liked is the plumber ignored his cell phone calls and messages while working on my tank.How many times have you had contractors talking on their phones and NOT working on what you hired them for?I found that level of professionalism outstanding and deserving of a five star rating. I highly recommend you call these people for service.

  • Review 27 (2021-01-09 - Rating: 5)

    I just had Josh and Stuart from The Family Plumber come out to install a gas line going to my fireplace, so I won’t have to burn wood anymore. They were on time, very professional and fun to work with. They made sure everything was done to code and explained things to me. Mike and Vicky, you have two wonderful employees

  • Review 28 (2024-04-24 - Rating: 5)

    Always professional & personable. Have been using them for large or small plumbing needs for years & will happily continue to do so!

  • Review 29 (2024-10-31 - Rating: 5)

    Great service. Arrived early and worked quickly and efficiently.

  • Review 30 (2024-09-05 - Rating: 5)

    He was great !!! Very knowledgeable, friendly, and the water heater looks great!!

  • Review 31 (2020-01-08 - Rating: 5)

    Big Shout out to The Family Plumber!! Rick came and checked out 3 different problems for me•I agreed tohis recommendations and today Steve came backtook care of kitchen, then rebuilt master toilet andthen installed Koehler elongated toilet. Sweeney and CJ dropped by to help carry toilets in and out. All wonderful employees, kind, knowledgeable and verypleasant to be around. The respect they showed for one another was impressive • I am so happy withmy choice to call The Family Plumber. Jen in the office was great to work with!

  • Review 32 (2020-09-04 - Rating: 5)

    The family plumber went above and beyond of what we expected. They were on time, affordable and professional. Not only that, when we called, they squeezed us in their schedule even though they were already booked up. They really cared about our situation. I highly recommend them!

  • Review 33 (2019-03-28 - Rating: 5)

    Our water-heater sat in the center of our home. We always wanted to have it moved, but never found a plumbing company we could put our faith in until we found The Family Plumber. I wish to praise the entire company for their professionalism and friendliness, especially Steven, Wayne, and Mike3, (their are, I am told, four Mikes!), who took the time to keep us informed and explained the process of the move. We could not be more pleased. Murray Goldberg, happy customer.

  • Review 34 (2021-05-16 - Rating: 5)

    I’m so satisfied after years of using their services I would never look for another plumber. Steven has expertly helped us now 4X, both with minor (RV plumbing) and more involved house drain repairs over the past five +/- years. Hands down the best

  • Review 35 (2022-08-09 - Rating: 4)

    Efficient Professional Plumber. 5 min to clean out shower drain with 10 ft. cable. Another 5-10 min to clean out water basin drain and 20 min to replace its pop up valve. Completed work within 40-45 min all for only $777.00.

  • Review 36 (2025-01-02 - Rating: 5)

    He solved the problem fully and methodically. Thank you.

  • Review 37 (2019-10-23 - Rating: 5)

    23 October 2019Personnel: puctual, competent, efficient, personable, well groomed and clean.Work: to code, neat and careful.Value: excellent cost/s.Thank you Steven, office staff, and management for my replacement water pressure valve (like a surge protector for you water flow), and new state of the art American made water heater.

  • Review 38 (2024-11-14 - Rating: 5)

    Always a quick response, always friendly, patient and helpful.

  • Review 39 (2020-09-21 - Rating: 5)

    Professional, friendly, communicative, competent, on time, reliable. I trust them. If I have a plumbing problem they are the people I call. I have never been disappointed. They always come through and do great work.

  • Review 40 (2022-01-20 - Rating: 5)

    Best Plumber in the OC. Great customer experience. Very knowledgeable and explained everything that needed to be done. Very reasonable price. Truly an honest Plumber!

  • Review 41 (2024-12-04 - Rating: 5)

    Awesome as usual.

  • Review 42 (2024-03-28 - Rating: 5)

    Service was great. Work is guaranteed. Andrew was competent and good natured.

  • Review 43 (2024-06-05 - Rating: 5)

    I wish to thank The Family Plumber of Los Alamitos and their technician Josh who arrived at my home to expediently and economically take care of a kitchen drainage problem. I had originally called a drain rooting company a few days previous who threw their hands up in the air when faced with a three-sink kitchen. An excellent experience with The Family Plumber!

  • Review 44 (2018-09-04 - Rating: 5)

    Great, professional, efficient, honest service that do a superb job! They charge very reasonable fees. I would highly recommend this company for any plumbing job. .

  • Review 45 (2021-11-02 - Rating: 5)

    They are as personal as they are professional, do great work for fair prices, and do a great job cleaning up and finishing the job on time or quicker. Just a wonderfully trustworthy family owned business.

  • Review 46 (2023-03-09 - Rating: 5)

    I recommend these plumbers, specially Michael and Nicolas for a very good jobs, they work clean, professional and respectful, they are people you can trust.

  • Review 47 (2022-04-22 - Rating: 5)

    No one loves to call a plumber but if you have to the family plumber us the best.I trust them and they back their work

  • Review 48 (2022-02-12 - Rating: 5)

    FP has been my plumber for over 20 years. I have always found them to be honest, efficient and responsive.

  • Review 49 (2024-01-18 - Rating: 5)

    I called with a main drain problem and Jen was able to get Carlos to come out that afternoon. I was very impressed with his personable, courteous, and tidy workmanship.

  • Review 50 (2023-01-24 - Rating: 5)

    What an amazing company! The owner came out for the estimate and gave sage information on our unique slab leak issue. His honest assessment of what we needed for our condo/townhouse and recommending a company strengthens my faith in humanity!

  • Review 51 (2019-07-11 - Rating: 5)

    Great work a bit higher on cost but in the end the cost was worth it done right the first time

  • Review 52 (2021-02-23 - Rating: 5)

    Outstanding service. Professional, courteous, excellent workmanship, and fair price.

  • Review 53 (2022-11-15 - Rating: 5)

    They were able to schedule us quickly. We received friendly, professional, and efficient service from Nick and Carlos. Would use them again.

  • Review 54 (2020-10-29 - Rating: 5)

    They stand by their work. Courteous and helpful and show up when they say they will.

  • Review 55 (2020-09-04 - Rating: 5)

    Best plumber around! They replaced our garbage disposal, ordered and installed a new toilet, fixed a clogged sink drain, installed two new sinks, and fixed the sink pipes! Super happy with our experience and how professional they are. The family plumber feels like family :)

  • Review 56 (2021-03-12 - Rating: 5)

    Josh is the best! He’s personable, does excellent work, and is very knowledgeable! I highly recommend him and Family Plumber!

  • Review 57 (2017-12-31 - Rating: 5)

    I highly recommend this company.Their staff are very knowledgeable and professional

  • Review 58 (2018-08-07 - Rating: 5)

    If you ever get any work done ask for Jon the short Asian man who gets it all done perfectly the first time. Give this guy a raise, Mike!

  • Review 59 (2017-03-17 - Rating: 5)

    These folks are the best! Here is my experience….I have hired many different companies to perform work at our home. I usually find it a stressful experience. I had an emergency plumbing situation and had no choice but to have the main water supply turned off. I asked a neighbor for a recommendation and The Family Plumber came highly recommended on Nextdoor and Yelp. I was not in a situation to shop around so I made the call. I spoke with Vicky to explain my situation and Mike, the President/Found came to assess the situation in under 90 minutes. Mike explained my options and provided options based on price and what made sense. I quickly felt he was not there to take advantage of my dilemma. He provided a quote promptly as promised the next morning and had folks on site the next day so we could have water.Steven and Brendan spent two long days carefully tearing up my lawn and running copper piping. They could tell I love my plants and took extra care while displacing them. They left me with a clean worksite each day and when they were done they put my grass back and even helped me relocate one of my large palms to a better location. They were always smiling and didn’t mind me checking on the progress often. They even created two shut off points in case I have a future need to work on my sprinkler system.I figured while this was going on I would have the water heater replaced. Anthony did a great job at replacing my heater, added new piping and was able to think out of the box for me. I wanted to move the flame exhaust vent so it would not be in the way of new gutters. He verified the various options in his code book and came up with a perfect solution. Even the gutter folks commented on how secure the bracketing work was done. Anthony noticed I was hoping for a higher water shut off out front so I would not have to bend down too far. He said no problem and promptly welded the copper piping to a higher level for me. The next day I asked about some leaking water at my sprinkler controller. He came by after work to take a look and said the unit was older and the bladder needed some purging. He did a temporary fix for me and ended up coming back a few days later and installed brand new controllers. This time they look much more professional than the last time I had the work done.I am so happy I found a professional and courteous team for future plumbing needs. They came fully prepared with professional trucks that are easily identifiable and were loaded with all sorts of supplies. The employees are courteous and thoughtful. They treated me and my property with respect. They gave me a time they would arrive and they were there on time. They were not rushing the job near the end of the day. It was crazy hot out and they still had a smile all day long. They must really love what they do. They put in the time and effort to perform outstanding work. I will use them anytime I need plumbing work in the future and highly recommend them based on the quality of work and the level of professionalism. Thank you for doing everything so perfectly!

  • Review 60 (2021-08-24 - Rating: 5)

    Quick service and courteous and reasonable price

  • Review 61 (2020-09-05 - Rating: 4)

    Knowledgeable and great customer service!

  • Review 62 (2022-03-28 - Rating: 5)

    Excellent.

  • Review 63 (2025-01-11 - Rating: 5)

    Exceptional service and extremely detailed. The technician explained every process of the clearing of our drains. First time caller and will continue call them if needed.

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