McWilliams Heating, Cooling and Plumbing

Photo of McWilliams Heating, Cooling and Plumbing

Located in Livingston, Texas

Address: 4113 US-59, Livingston, TX 77351, United States

Phone: +1 936-571-1808

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-18 - Rating: 5)

    THANK YOU CHRIS, JAMES, AND BEN!!!Thank you McWilliams 👊Yall are truly blessed to have such a phenomenal crew and a group of technicians with such a tenacious work ethic, that do it right the first time attitude working for you 🏆My wife and I have been saving for approximately 5 yrs to replace the old broken unit we had. We just couldnt afford the interest payments on a loan. Thats a long time to deal with the Texas heat and only a window AC to compensate, but it was worth it.We waited till winter to help the technicians not suffer in a hot attic. We called several different HVAC companies and were given a bit of the run around. I finally called McWilliams to schedule an estimate. Chris called almost immediately after the appointment was scheduled. He came out within about an hour. Did a thorough inspection of the existing equipment, measured the home for the proper system, and gave us several options to complete the replacement.We landed on the middle cost as that fit our savings budget. No it was not cheap by any means, but you get what you pay for and Ill leave it at that.The appointment was set and we waited in an anticipation 😁James arrived with Ben at our home spot on the appointed time, surprisingly they were followed closely by Chris the original tech that provided the estimate 🤯 . Typically you dont get three professionals working in such a beautiful symphony like flow. It was truly a sight to behold. I work in a similar field and let me tell you its next to impossible to get such a well oiled group of guys together. Bravo McWilliams 👏Ben started outside on the condenser, Chris started knocking out the venting, and James started on the evaporator and gas furnace. Then Ben and James switched. James installed the new condenser, while Chris and Ben replaced the venting. Ben crawled all around the attic (extremely small crawl space - the boys a beast) for hours replacing the venting and getting things ready for the new furnace and evap.All three coordinated perfectly to remove the old units shoe horned into the attic. Then to my amazement they installed the new bigger unit into the attic like it was just a typical day 😲Chris had to leave to run more calls, but as a technician myself I know him just showing up is going above and beyond.James and Ben continued buttoning up all the install. They worked approximately 12hrs straight with hardly a break and got us up and running. Thats what I call grinding it out. Great job guys and fantastic install.I cant say enough on how impressed I am with McWilliams and their work ethic. Keep up the great work yall 👍 100/100

  • Review 2 (2024-12-27 - Rating: 5)

    McWilliams did a fantastic job! They came the same day to update the water turn valves for my washer. Their professionalism was super important for me as a first responder. Roland was very quick, and reasonably priced. He even helped me sign up for a subscription to check my HVAC and plumbing regularly. Highly recommend their services!

  • Review 3 (2024-12-24 - Rating: 5)

    Raul and Eric fully repiped our house with PEX and they did a great job. From the time they arrived on site, I could tell they knew what they were doing. Got it done in 2 days and left no mess. Raul D even came back a separate time again to install our new toilet. Thanks guys.

  • Review 4 (2024-10-31 - Rating: 5)

    We had a checkup on our system. It is worth the $13/ month to have this done 2 times a year. This affords discounts and relieves us of travel charges (we live 20 miles from office). Brandon came out to check our unit. He was very knowledgeable, efficient and thorough. He cared and took time to hear our a/c issues. He went above and beyond what other technicians have done in the past and we can honestly feel a difference in the temperature in here now. He replaced a part that was wearing and patched some duct work that we didn’t know was open. We will request Brandon next time we need someone!!! Go Brandon!

  • Review 5 (2024-04-09 - Rating: 5)

    So far so good. Plumbing tech Derrick was so nice and explained everything to us on what he was going to do and again after he had finished running water from old outside faucet (in our shop now) to a new outside faucet on back of our townhome. I’m waiting on my A/C Tech Caleb to come check out my AC/Heating unit. I already know he’s a nice guy. I flagged him down to ask questions about his company and he called his office and helped me set it all up with the ladies in the office. Thanks Caleb, Derrick , Rachael & Joycie for all your help.Also we bought on Friday 4/5/2024 a NEW outside AC Unit from McWilliams and were so happy with it and the guys who removed old one and installed NEW ONE. Sorry I forgot your names but you 2 were great and FAST too.

  • Review 6 (2024-10-14 - Rating: 5)

    McWilliams has great professionals! Roland came out today and did a great job! He was thorough and diligent in making sure things were done correctly! He was pleasant, professional & courteous! We would be glad to have him back for any future jobs!!

  • Review 7 (2024-09-30 - Rating: 5)

    We had a hot water leaking in our attic which Eli came out and explained everything they would do. He was very informative about every detail. Early the next day Blake and Noah arrived and worked steadily and speedily. To get the New water heater installed . They also Took out the old one and another one that was left in the attic from a previous repair. I attest it was a hot heavy job. They never complained and were always friendly and considerate gentleman sure of their task. And got that leak stopped. Thank You very much. You seem to be a very professional, and customer friendly company. Everyone I have talked to is very Nice. From the representatives setting up the appointment, to getting the job done. God has blessed me with a company I know I can depend on. I Thank God too I pray this company receives many blessings in return.

  • Review 8 (2025-01-03 - Rating: 5)

    Derrick came out on 1-1-2025 to diagnose our tankless water heater. He is very professional and down to earth. My dogs even liked him, lol. He is very knowledgable in the plumbing field. On his advice we are having a new water heater tank installed. I feel this is a great idea considering the tankless had just been a pain in the butt since we moved to this house. He went over everything that was available so we could easily decide which route to take. McWilliams and Sons office personnel is very professional also. All in all the experience has been wonderful. Thanks Derrick. I was trying to add another rating but couldnt do it. This rating of 5 stars is in relation to the job that was completed today for our water heater. I must say that Noah and Ben are a badass crew. These guys are very knowledgeable about the plumbing field. They installed our water heater with no issues and fast service. These two are very respectful and courteous. If they had any questions or needed to let me know what they were doing both would address me as Sir. Im so glad I called Mcwilliams and Sons. Great job all the way around. Thank you

  • Review 9 (2024-10-19 - Rating: 5)

    We had McWilliams come out and give a quote for a replacement of our AC. They showed up at the same time as another company. The tech was very respectful to not only us but the representative of the other company. The tech did an inspection and prepared and estimate of us all the while having to work around having another company here bidding for the same job. The tech ultimately provided us with and estimate and was very respectful and understanding throughout the entire process.

  • Review 10 (2024-12-28 - Rating: 5)

    Mr. Raul de la Cerda came to my house to repipe my house and installed a toilet . I am very pleased with his professionalism showed during these jobs. He was very knowledgeable when answering all of my questions and left no mess. I highly recommend him and this company. Thank you so much! I will use this company in the future.

  • Review 11 (2024-10-18 - Rating: 5)

    Austin came and serviced our heating unit. We had serviced our restaurant also. He is the sweetest most pleasant and polite young man. Did a great job and thoroughly explained everything he did including pictures! He is welcome in my home any time. Thank you Austin!

  • Review 12 (2024-07-31 - Rating: 5)

    We called on McWilliams, Cooling and Plumbing through a referral from our neighbor when our unit stopped working in July, the hottest month of the year. Their technician Jonathan arrived and was friendly, professional and very knowledgeable. He found the issue to our problem quickly and gave us a comprehensive plan of action. From that we were able to make an informed decision that best fit our needs and to continue to receive service from our current a/c unit without a costly replacement. We are extremely satisfied with their service and will gladly recommend McWilliams to all our family and friends.

  • Review 13 (2024-10-19 - Rating: 5)

    The service was great. My technician was very respectful & thorough. He explained all the small details that I didnt know. The charge to fix my heater was very affordable. And Im very thankful for that bc Im on disability. I will continue to use only this company moving forward if something else goes wrong. I also made a post on fb for McWilliams so that I could share my great experience with them. So hopefully my post will also bring them more customers.

  • Review 14 (2024-12-03 - Rating: 5)

    My plumbing backed up into the toilet and shower on Thanksgiving Saturday. McWilliams not only answered their phone, but they texted me to let me know when a tech would arrive. Noah showed up and did a very quick cleanout and charged me fairly for the trip/work. He also showed me the camera footage from the pipe and explained the issue. I definitely would call them again.

  • Review 15 (2024-08-27 - Rating: 5)

    We were so hot. McWilliams got us on their schedule as quickly as they could. The tech Johnathan arrived earlier than expected and was so respectful. He explained our choices and the outcome of each option. He completed the repairs quickly and made sure we were happy with the results. We will call them again if necessary. Thank you so much.

  • Review 16 (2024-10-05 - Rating: 5)

    Many thanks to Brandon for repairing my Carrier Infinity ac unit. He was quick in finding the problem and offering me options for repairs. Thanks also to Francisco for helping Brandon install the new thermostat wiring which fixed the problem. The cost was also reasonable. Thanks to McWilliams hvac and plumbing for their customer service. I will definitely call them in the future. Thanks again!

  • Review 17 (2024-12-27 - Rating: 5)

    Your a/c tech thoroughly checked the operation of an Amanda heating unit. Gas lines and fittings were inspected. The tech was very professional and a good person to communicate with. Great service !

  • Review 18 (2024-05-07 - Rating: 5)

    Highly recommend McWilliams! Our main drain pipe from the house pulled out of a fitting. We had an issue with the repair and McWilliams went the extra mile to make sure we were completely satisfied. Joycie does a great job with communication from the office. Noah, Derrick and Eric did a great job on the repair. Special thanks to service manager Garett. This is the place to call, local, long term company that cares about doing things right.

  • Review 19 (2024-09-07 - Rating: 5)

    Late call as guys got to us around 8pm. Our AC quit at 4pm and called this company for the 1st time. Jonathan and Drew were friendly, professional and got us back up quickly! We were impressed and will use them again. We also signed up for their maintenance program. Our home is cool again!! 😎

  • Review 20 (2024-11-04 - Rating: 5)

    Fast service and great communication. Scheduled the appointment online in the middle of the night (non-emergency) and the office called to verify first the the next morning. Tech was professional and knowledgeable and got the work completely in a timely manner.

  • Review 21 (2024-07-17 - Rating: 5)

    Two days after our power was off for five days and we had just started to catch up with housework, our hot water heater flooded our laundry room. This was the night before my wife was having surgery which was terrible timing! Yesterday, I called McWilliams to get someone to the house to repair or replace the water heater and Eric was here before 9:00 this morning. The house was an absolute disaster but Eric didn’t seem to mind at all. Since the water heater was 24 years old, he took one look at it and knew it had to be replaced. He went back to the office to pick up a new one and then spent a lot of time making sure all connections were working properly. He suspected a hairline fracture in a piece that goes into the wall so he replaced that and everything is working beautifully now! Eric was professional and pleasant as well as being meticulous with trouble shooting until he diagnosed the problem. He was here for several hours but he took things one at a time until he fixed the problem. We are very grateful to have this done and are confident it was done well! I will add that, aside from Eric, all of my contact with the company was through Lisa who was absolutely wonderful to deal with! Highly recommend this company!

  • Review 22 (2024-09-09 - Rating: 5)

    This is Ms.JoAnna Woolf Lowery, I have Never been more satisfied with a Business like McWilliams and Son. If I could give this Company a 10 or more I would. Jonathan came out and Did Our 6 month Maintenance , We were Totally Satisfied with His Work. He Explained everything to where I understood and that really impressed Us. He Got Us lined Out and ready for Winter. We are Blessed to do business with this Company. Always Very respectful to. Thank You Guys again for All You Do. I Highly Recommend This Company !!! Thank You again, Ms. JoAnna Lowery

  • Review 23 (2024-11-30 - Rating: 5)

    Excellent people keeping me cool, warm and cozy....very happy with all the services they provide. Derrick did a phenomenal job winterizing outside and is extremely knowledgeable and look forward to the next job scheduled because I know the work performed will be done right...GREAT COMPANY AND PEOPLE

  • Review 24 (2024-10-03 - Rating: 5)

    Installers Blake and Juan did a phenomenal job laying our new Pex water line from our well to our house replacing the black roll pipe that was put in when the house was built in the mid 60s. They were efficient, knowledgeable and completed the job in a very professional manner. Thanks, Blake and Juan!

  • Review 25 (2024-10-16 - Rating: 5)

    Thank you McWilliams for an amazing experience, First impressions are always the best, from the moment Roland arrived he was able to locate my problem He walked me through everything and he got busy, he was able to repair my pipes in no time. I am very pleased with Rolands work , thank you so much!!!!

  • Review 26 (2024-11-12 - Rating: 5)

    Drew was amazing. He thoroughly explained everything that was wrong with my unit and answered all of my many questions. I highly recommend Drew and the staff at McWilliams Heating, Cooling and Plumbing.

  • Review 27 (2024-10-16 - Rating: 5)

    First time to use McWilliams, but the service was awesome! Eli was great to work with. Answered every question very patiently.Will definitely use the again, should the need arise.

  • Review 28 (2024-12-05 - Rating: 5)

    Even though the issue was beyond the plumbers scope or license, he knew exactly what was going on, took his time to explain, and made sure we knew what to do next. Elijah was very professional, and recommend this company based on my experience with Elijah.

  • Review 29 (2024-07-28 - Rating: 5)

    Our a/c went out late afternoon on Saturday, super hot in the house. Kailey(?) answered the phone immediately and set up a service call for us. We got the first text a minute later, to let us know who is showing up, with picture of the tech and when. Our technician, Trevor, got here on time and had us fixed up all within about 1 hour of calling in! Great job, pleasant experience with this company!

  • Review 30 (2024-09-03 - Rating: 5)

    I use McWilliams for my HVac and plumbing services. I was in need of a plumber, immediately, and McWilliams was able to send Roland out within the next few hours… what a relief! They’re prompt, dependable and reliable. I recommend them to everyone!

  • Review 31 (2024-08-16 - Rating: 5)

    So far, the A/C has been working great, the humidity in the bathroom from the attic is down, and the overflow leaks seem to have stopped. Herman was punctual, thorough, communicative, and respectful of the floors, wearing protective shoe covers. That is super appreciated in my household. Thank you!

  • Review 32 (2024-11-12 - Rating: 5)

    UC was just amazing! He took his time to work on our unit . Any questions I had for him he took his time to explain it to me . Took pictures of the unit and work he did and recommendations for future repairs etc. He was very honest . It’s very hard to come across honest workers that aren’t just there to sell you stuff you don’t need !!Thank you so much UC .

  • Review 33 (2024-09-26 - Rating: 5)

    The staff are very helpful. Every tech that has come to our house, has known what to do,, made sure everything was in working order when they left. They were very friendly and genuinely concern with our well being.

  • Review 34 (2024-09-24 - Rating: 5)

    We had a below ground leak. We called for service and they were able to send someone out the same morning. Daniel identified the problem got the parts and had the problem fixed before 5 pm the same day. Daniel was very professional and friendly and answered all our questions. You cannot go wrong calling McWillams!

  • Review 35 (2024-08-07 - Rating: 5)

    Mr Herman Williams was professional, friendly, and courteous the entire time he was here. He set about his work of tuning up both units and explained every procedure he did. His thorough and meticulous manner makes him my technician of choice from McWilliams Heating, Cooling, and Plumbing.

  • Review 36 (2024-10-29 - Rating: 5)

    Dalton showed up sooner than promised, found the problem immediately and fixed it at a fair price. Very professional and personal care was given.A year later, I had a different problem and Drew came out. He was as good or better as Dalton and Dalton is AWESOME!!!! Savannah on the phone really cares about her customers and treated me like family.

  • Review 37 (2024-08-18 - Rating: 5)

    I really enjoyed talking with Mr. Herman...he was pleasant and friendly and did such a good job identifying the problem and repairing the issue quickly. I definitely recommend McWilliams for air conditioning service. Ask for Herman.

  • Review 38 (2024-12-28 - Rating: 5)

    Installed our new sink. Was friendly, knowledgeable and efficient. We greatly appreciate great service!

  • Review 39 (2024-12-07 - Rating: 5)

    Brandon was the most polite individual and did a wonderful job. Wish McWilliams didnt require him to hustle selling extra unneeded/unwanted services.

  • Review 40 (2024-12-29 - Rating: 5)

    McWilliams & Son is the best! We had the pleasure of working with Nick, Trevor, Juan and Sam in deciding on and installing our new unit...Juan and Sam came to do the installation. They are quite a team, great work from these two, and so smart! Trevor had come to our home a day earlier to evaluate our need for a new system. He made us so comfortable with the decision. Nick called with the proposal options; assured us all our concerns would be met and we felt like we were in great hands with these guys...we love our new system, and know we can depend on McWilliams! (This may be the second review Ive left, one on Google as well, but well deserved!)Trying to review McWilliams, and in particular Roland C., one of your plumbing techs. This guy was fantastic. Came out early on Sunday morning to cap a pipe for us. I read in Rolands bio that he was head of class training school, and it shows! He came in all professional courtesy, identified the problem we were having and fixed it immediately much to our relief as we were unable to run our water...McWilliams & Son, it is obvious from the moment Roland set foot in my house why you are proud to have him as an employee. He is a credit to your company!

  • Review 41 (2024-11-24 - Rating: 5)

    Our technician was Rusty, he did a great job and we are very pleased with the services McWilliams provides.

  • Review 42 (2024-11-24 - Rating: 5)

    The technician Roland did an excellent job repairing my plumbing. I highly recommend this company and definitely Roland as a Tech

  • Review 43 (2024-11-20 - Rating: 5)

    Our tech was very thorough and did an excellent job! We are always happy with the service and products .

  • Review 44 (2024-07-22 - Rating: 5)

    Our system was 30-years old and needed replacing. The crew was on-time, respectful, courteous, and knowledgeable. They worked all day in late July, mostly in our 135 degree attic, replacing the system. Very good experience.

  • Review 45 (2024-07-03 - Rating: 5)

    Dalton is amazing! His customer service is above and beyond the competition for sure! When no one else could get our ac up and running without replacing the whole system, Dalton has brought it back to life, allowing our family time to save money for the large expense of replacing our system! We love McWilliams!

  • Review 46 (2024-11-29 - Rating: 5)

    Derrick was very pleasant and efficient. He took care of all the issues and explained everything that was happening. Thank you Derrick!

  • Review 47 (2024-07-01 - Rating: 5)

    I contacted several plumbers to come my Crockett address and the ones we received to come out to our home charged money and never got to the root of the problem.We continued to have constant backup on our toilets and was getting very discouraging.I contacted McWilliams to come out on a weekend and they set the appointment to come out on Sunday.If I had contacted any other plumbers it would have been trying to get an appointment to see the president. Also they would charge so much money no one could afford the after hours service call.We had a wonderful professional gentleman named Derrick Utt that serviced us and got straight to the point when he came put.He asked what our issues are and how long we been having this problem.Derrick was assessing the situation so he can further understand and get to the root of the problem.He ran a camera down the pipe and saw roots, mud, and debris that was causing our problems all a long.He sat down with us and built up an estimate of what it will cost and how long it will take give or take.He also gave us several options to get this taken care of.Being honest with anyone out there looking for good plumbers. Please call these guys if you want to find the root of the problem. Stop spending money for other plumbers to bandaid the issue and it keeps returning back.I will recommend McWilliams to anyone and will definitely use them again for future issues.

  • Review 48 (2024-09-19 - Rating: 5)

    My experience with McWilliams and Son is always positive ..James and Benjamin were very professional, attentive ,and answered all my questions...They did a wonderful job, and in a very timely manner. Thank you!

  • Review 49 (2024-10-18 - Rating: 5)

    October, 2024. Tech was Roland who was courteous, pleasant, well groomed and efficient. Plumbing problem was resolved quickly. I highly recommend this company and in particular, Roland. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

  • Review 50 (2024-08-20 - Rating: 5)

    Joey did a great job showing me the issue. He also greeted me with handshake which is uncommon from some companies. Thanks McWilliams!!

  • Review 51 (2024-07-03 - Rating: 5)

    Very impressed with McWilliams plumbing. They repaired a frozen faucet and saved us money in the process. Derrick was very professional and nice to work with. Will definitely use them again.

  • Review 52 (2024-11-26 - Rating: 5)

    Service man came on time and got to work and quickly found the problem. Then got whatever needed to be replaced ordered. He was very efficient and friendly.

  • Review 53 (2024-11-09 - Rating: 5)

    Absolutely great customer service.Brandon was my tech he was very courteous, informative and well mannered.

  • Review 54 (2024-06-02 - Rating: 5)

    We called McWilliams in the afternoon needing help with or AC unit that was not working. Dalton, our service tech arrived on time, he was very professional and knowledgeable about the issue and how he would repair the unit. Her did an excellent job in a timely manner. We are very impressed with this company and will continue to use them.

  • Review 55 (2024-12-13 - Rating: 5)

    Very pleased with the job done by McWilliams Techs. Very proper and considerate. Thank you so much for all you did for us.

  • Review 56 (2024-12-09 - Rating: 5)

    Caleb came to fix my AC and was very quick to find and fix the problem. It was all done efficiently and professionally. I couldnt be happier!

  • Review 57 (2025-01-07 - Rating: 5)

    Very good service. So glad I called.Quick response and troubleshooted the issue.

  • Review 58 (2024-10-30 - Rating: 5)

    I have McWilliams come out every year to check on my hot water heater they do a great job for a good price, very knowledgeable and professional

  • Review 59 (2024-10-06 - Rating: 5)

    Ive used McWilliams twice now. Once for my HVAC blower motor and once for a water leak beneath my trailer.As a donut yourself type with 20 years experience in construction, they are my first call anytime I need some help.

  • Review 60 (2024-07-21 - Rating: 5)

    Arrived early. Kaleb was honest, knowledgeable, & very trustworthy. He was very informative explaining every detail of every aspect of what I had going on, so give him a raise! I really appreciate it!

  • Review 61 (2024-07-18 - Rating: 5)

    Tried every way I know to unblock a bathroom drain and failed. Drake with McWilliams AC and Plumbing came and his experience and knowledge freed the blockage giving me back a functioning bathroom. If you have plumbing issues call McWilliams-they are the best.

  • Review 62 (2024-10-14 - Rating: 5)

    Great experience with our technician Mike and McWilliams. Mike was prompt, courteous, and very professional. Very happy with our service.

  • Review 63 (2024-06-12 - Rating: 5)

    This was my first experience with McWilliams, and it was excellent. The office personnel I spoke with were pleasant and professional. The technician, Dalton, was exceptional. He was knowledgeable, professional, helpful; he tried to make sure I understood what he was doing and what he was telling me. I will certainly recommend this company to others.

  • Review 64 (2024-06-26 - Rating: 5)

    Brit was absolutely a pleasure he explained everything so well and he was very polite and very mannerly. Our AC unit was cleaned and back up in no time. I highly recommend them

  • Review 65 (2024-11-08 - Rating: 5)

    Blake and W How do you spell one Juan D Thank you, I appreciate you, man. Thanks. Did a great job. Thanks again.

  • Review 66 (2024-12-16 - Rating: 5)

    Couldnt ask for a better Livingston HVAC company! Our air went out on Sunday evening and the McWilliams Comfort Advisor, Chris Ashworth, was at my house on Monday morning before 9 am to figure out the problem. Chris explained the issue to my husband and replaced the required part in record time. He referred Trevor Lincoln to my house for further diagnosis that same afternoon. After two wonderful assessments, I had cool air Monday night and I was once again comfortable. Thank you McWilliams for always keeping your customers comfortable in record time.

  • Review 67 (2024-09-20 - Rating: 5)

    Today Juan F and Raul (sp) installed our on demand water heater and whole house filter. We are very pleased with their work. They were professional, knowledgeable, courteous, hardworking, and very neat. They answered all our questions and seemed to enjoy their work. We kept trying to take care of them in this extreme heat.

  • Review 68 (2024-06-04 - Rating: 5)

    Derrick was extremely polite and knowledgable. He took the time to explain what was needed and replaced a shower valve that was no longer functional. No problems and happy with the service provided.

  • Review 69 (2024-11-13 - Rating: 5)

    The technician was great. Showed me all readings taken and the normal readings required. Discussed other working of my unit. I felt that the technician really cared about ensuring everything was working properly. Great experience.

  • Review 70 (2024-05-30 - Rating: 5)

    This company is focused on customer satisfaction. From the best practices the teams share, the knowledge of the techs, and the determination to keep high standards of service to the customer.After two large storms within a month of a new unit install, and the system struggling to cool the far rooms in my home, techs came out multiple times to help figure out what the main issue was and the company didnt charge us for any of the visits or the final solution that got us 100% within days of our daughter coming into the world.

  • Review 71 (2024-11-08 - Rating: 5)

    Called around and they were only one willing to come out late on a Sunday to fix a broken pipe under a bathroom sink. Tristin was an awesome tech! Very personable while getting the job done quick! He saved me from an unhappy wife! Thank you!!!Same story tonight after 6 pm. Broken pipe in the kitchen. (Love old houses). Derrick came out and had us fixed in no time. Very happy again with the service we received.

  • Review 72 (2024-09-08 - Rating: 5)

    Called at 11:00am or so and had a technician come out 8:15pm approximately the same day. Pablo, the technician, was great and had the service taken care of very quickly!

  • Review 73 (2024-05-31 - Rating: 5)

    Noah is an exceptional person and plumber! He knows his trade very well, is personable, honest, kind and polite. He did a great job for us, and we would always request him for any additional plumbing needs we would have.

  • Review 74 (2024-03-25 - Rating: 5)

    We have been doing business with this company for a few years now and what I can say is this... the communication, timeliness and execution are always on point. I especially love that if there is an emergency (no water/air) they prioritize your care and can come out same day to ensure your well taken care of. With warranties on service and parts and knowing your job is going to get done right the first time, you cant beat that kind of service.

  • Review 75 (2024-06-08 - Rating: 5)

    I highly recommend McWilliams Heating and plumbing. l have been using them for several years now, and Tech. Joey Moore is awesome, very professional, knowledgeable, and friendly. Thanks for all your help, Joey and McWilliams Heating,AC/ and Plumbing services.

  • Review 76 (2024-11-06 - Rating: 5)

    Excellent service, as usual. I have been using McWilliams and Son for many years and they have never let me down and their prices are very reasonable.11/06/2024 Another excellent service on my heating system by Pablo.

  • Review 77 (2024-01-31 - Rating: 5)

    Service tech Caleb was very polite and professional. He checked out my heating system and was very thorough and explained several options I could have done to improve the efficiency of my unit. He did a great job. I would recommend them to anyone.

  • Review 78 (2024-05-24 - Rating: 5)

    McWilliams and sons are always on top of everything and so professional from the initial call to them to service tech leaving the home.i would highly recommend this company for all HVAC and plumbing needs. Trevor and his helper did a great job performing summer maintenance on all 3 of my HVAC units. Very professional and courtesy

  • Review 79 (2024-02-01 - Rating: 5)

    Casey and James and Cody did an ahmazing job. They were personable, professional, efficient, competent and meticulous. I appreciate good business. And Caleb, from my initial visit , was also professional and personable, efficient and knowledgeable and they all were overall very impressive. Nick also was very helpful on the phone and Rachel in office. Thank yall for your support and getting me all up and running. I appreciate good businessAlso, since I can’t figure out how to write another review , I’m adding to this review about another separate service. . I was having repeat plumbing issues. Eli came out and did a full plumbing inspection and found my trouble. I’m sooo impressed w this company and highly recommend them.

  • Review 80 (2023-12-01 - Rating: 5)

    I cant emphasize enough how pleased I am with this service. Our Technician was Trey, Not only did he showcase exceptional knowledge and efficiency in fixing the problem with my water heater, but his friendly and professional demeanor also made the entire experience positive. His approachability and willingness to explain things added a personal touch to the service, making this company a standout choice for anyone seeking both expertise and a pleasant interaction. Highly recommended.

  • Review 81 (2024-11-25 - Rating: 5)

    Tech was very knowledgeable. Found the issue quickly and fixed it! He was done in about 30ish minutes.

  • Review 82 (2025-01-04 - Rating: 5)

    Had a great experience with this company. Would highly recommend

  • Review 83 (2024-03-22 - Rating: 5)

    I like the fact that they send a text acknowledging the appointment and then letting me know the technicians name. Work was professionally done which gives me a sense of comfort. Derrick and Noah seemed very knowledgeable. I will continue to us McWiiliams plumbing service

  • Review 84 (2024-10-21 - Rating: 5)

    Roland was very professional, pleasant and polite. He did an awesome job.

  • Review 85 (2024-11-06 - Rating: 5)

    Blake and Juan replaced a 10 ft section of our sewer line that roots hade grown into. They did a great job and left the area very clean. They were both friendly and professional. I would highly recommend them .

  • Review 86 (2024-03-17 - Rating: 5)

    They were able to have someone out on a Saturday so I didnt have to miss work. After meeting with Noah we came up with a plan & a fair price. He repaired the lines that needed it & moved my outside water feed to the back of the cabin. Im im impressed with his work & how quickly he was a ble to get the work done.I will be calling again to do our shower replacement.We will be using McWilliams & Sons for all our plumbing needs.Looking forward to having them office here in Huntsville with staff on site in the very near future.Thank you!

  • Review 87 (2024-03-27 - Rating: 5)

    Austin Christmas was our technician who came out and serviced our HVAC unit today. He was courteous, knowledgeable, and answered all the questions I had concerning my system without complaint. I highly recommend him.

  • Review 88 (2024-06-13 - Rating: 5)

    Install of a new Condenser to my house after flood damage. Techs ran into some problems but worked so hard in the heat and after close to 11hrs made sure we were up and running before they left. The guys are great and work hard. This company is by far the best out there when it comes to service ,price ,quality, and customer service. Keep up all the great work you ate the best.

  • Review 89 (2024-11-20 - Rating: 5)

    Excellent service on maintenance of a/c and heater. Ubaldo C. was personable & professional throughout the service.

  • Review 90 (2024-11-15 - Rating: 5)

    Jason was very professional, timely & made sure my unit was running perfectly

  • Review 91 (2024-03-07 - Rating: 5)

    The technician was friendly and knowledgeable, he found the problem right away. He spent time to answer all my questions - and I had plenty since I like to fix things myself when I can. The technician was in the area already (at my neighbors) and dispatch as able to shift things around so that they could fit me in on short notice.

  • Review 92 (2024-10-30 - Rating: 5)

    Superior Group to work with on any job!All technicians have been great and very efficient. On time and explain any issues and suggest repairs as needed. Great group!!!A great group to work with.Sent from my Galaxy

  • Review 93 (2023-12-20 - Rating: 5)

    Brandon came out for scheduled maintenance inspection. He was very knowledgeable and professional. After he explained my options and answered my questions, I decided to go with a new unit and insulation. The 3 employees who did the installation were polite, knowledgeable and professional and very efficient. Everything was explained to me to my satisfaction. McWilliams has been my go to company for 18 years.

  • Review 94 (2024-11-16 - Rating: 5)

    Most thorough AC check we have ever had! Awesome technician!!

  • Review 95 (2024-06-06 - Rating: 5)

    The Technician Francisco D. did an amazing job, he was very professional and respectful. I would recommend him to everyone, it was the best work i’ve seen and he does speak spanish which was very helpful.

  • Review 96 (2024-12-27 - Rating: 5)

    They are always on time. Thorough in their work. Great communication throughout the process. And Drew is the bomb diggity!!

  • Review 97 (2024-02-21 - Rating: 5)

    McWilliams did a great job for us and they were very honest. They made sure they filmed our home before they filmed the pipes to show us it was our home that had the problem. They also said it would take 3 days and they worked so hard to get it done in 2! The young man , John, came out first and he knew exactly what was wrong. I highly recommend this company!

  • Review 98 (2024-04-16 - Rating: 5)

    We have been using McWilliams for about a year now and have had them come out on numerous occasions. Each time the Technicians are extremely knowledgeable and so very nice! We just love this company!

  • Review 99 (2023-09-28 - Rating: 5)

    We called the number for The Plumber and an automated system promised us a call back. That happened quickly and we were told about the blended of the two companies. A plumber was at our house the next day and fixed the problem quickly. We were very impressed with the whole set up and will gladly used them in the future.

  • Review 100 (2025-01-03 - Rating: 5)

    Responsive,professional and took care of the problem that I had..they truly take care of their customers.Highly recommend them. Drew is highly recommended and appreciate how thorough and professional he was . Service was fast and very appreciate .

  • Review 101 (2024-02-08 - Rating: 5)

    Casey, James and Cody are the best. Professional, skilled and a pleasure to work with. I had ac/heating unit replaced day after I called McWilliams Heating snd Cooling, and in less then time estimated they were finished…even with problems that popped up. You made me a loyal customer. Ann Parks

  • Review 102 (2023-08-16 - Rating: 5)

    PHENOMENAL service. AC unit was repaired and house cool same day. Octavio went above and beyond with his fantastic customer service. Great attitude and loved the whistling as he repaired our system. The back story is also worth mentioning. I bought my AC unit it from another company in 2021 and the system never worked. After 6 months, trying to get the other guys out here fix their mistakes I gave up and found McWilliams in 2022. Brit was the tech who came out and got my system working to start with. Same great service and attitude while he tackled the job.McWilliams and Son is the only place I use now for both Plumbing and Heat/AC. I am moving out of state in a few weeks, wish I could take this group of professionals with me. From the scheduling staff, to the repair technicians, you wont find a more qualified and friendly group of people.

  • Review 103 (2024-10-24 - Rating: 5)

    Super nice staff very customer oriented.Really took the time to evaluate the needs.Certainley see why they have been in business a long time.

  • Review 104 (2024-03-14 - Rating: 5)

    Technician, Caleb, was very knowledgeable and explained everything wrong and helped with talking to my home warranty service provider. Made me feel like he truly cared about the people he provides services to.

  • Review 105 (2023-11-21 - Rating: 4)

    Great service getting my water heater replaced. Eli was awesome and got it done in about an hour.Only thing was you are a bit high on the pricing, but I didnt want to wait two days.Overall, Im happy with the service..

  • Review 106 (2023-11-28 - Rating: 5)

    This company goes above and beyond excellence with their customer service and service technicians promptness, expertise and absolute professionalism! Anyone that needs an amazing, credit worthy and trustworthy company to fix their heating, cooling or plumbing needs please contact this company first. If I could give them 10 plus stars I would! Thank you for taking care of our plumbing needs!

  • Review 107 (2023-08-19 - Rating: 5)

    We had a leak under our sink. They scheduled someone to come to our house the same day. Jimmy did a great job fixing our sink for a reasonable price. He was friendly, professional, and very helpful.The next day, Trevor came out to look at our dehumidifier. The HVAC company who originally installed our dehumidifier couldnt figure out why it wasnt working after two months and multiple visits to our house. Trevor found the issue on his first visit and corrected the issue while he was here. Our humidity went down from 64% to 51% overnight. He was thorough and professional.This company is amazing! Highly recommend!

  • Review 108 (2024-11-21 - Rating: 5)

    Came to do winter check up on my system. Did a great job as always.

  • Review 109 (2024-10-05 - Rating: 5)

    Rolland was great, kind, fast, and respectful. Very happy with all he did.

  • Review 110 (2024-10-31 - Rating: 5)

    Juan was very thorough and clearly explained what he was finding during the plumbing inspection

  • Review 111 (2024-10-31 - Rating: 5)

    McWilliams goes above and beyond to make sure their customers are educated and taken care of.

  • Review 112 (2024-02-19 - Rating: 5)

    The technicians are thorough and professional. Casey, James and Kody worked hard, all day, until the job was complete. We’ve been using McWilliams to service our heating and air conditioning units, we’ll continue to use them for everything that we need.

  • Review 113 (2024-01-26 - Rating: 5)

    Had a great experience with McWilliams and sons heating and cooling. Miss Casey and Mr James did a great job installing our new unit. And explaining how to use the new thermostat. Thank yall very much

  • Review 114 (2024-06-29 - Rating: 5)

    Awesome service!! Called this morning with a/c problem and arrived at 1:30 the same day and on a Saturday. Technician Jimmy was amazing!!!

  • Review 115 (2024-03-20 - Rating: 5)

    Great service. They were able to come out the same afternoon I called them. The pipes in the old house were a weird mixture of different types of pvc and the repairs was still fast.

  • Review 116 (2023-05-18 - Rating: 5)

    Jimmy did an excellent job!!! Although, he was to install a new kitchen faucet, we asked for him to check our toilets. Not only did he make the repairs on the toilet, he also had the necessary parts on his truck. Additionally, he accompanied us to a local dealer to pick out a kitchen faucet. We were able to see and touch the faucet we were getting. This is above and beyond what he had to do. We are very satisfied and recommend McWilliams and Son for heat/AC, Generac and plumbing service. We also love the maintenance program that McWilliams offers. It is well worth the investment. Thanks again Jimmy for your work and making us feel comfortable while you were in our home.

  • Review 117 (2023-08-31 - Rating: 5)

    We had a geothermal air condition unit from the 1960s, and that beast took half a day for our AC installers to remove. But, we came home to a cool house, everything cleaned up, and smiles from the AC installers. Now Im asking my husband, Why did we wait so long to get a new air conditioner?!Excellent job McWilliams & Son!!

  • Review 118 (2024-12-28 - Rating: 5)

    After dealing with our AC provider that installed our unit over 7 yrs ago and they never did maintenance that we tried to get them to, Mc Williams technician handle that and even got to the bottom of our primary issue of the unit not staying cool. They’re awesome and we will not call anyone else but them! Thanks for a great job, McWilliams AC!c

  • Review 119 (2023-10-25 - Rating: 5)

    My wife and I have been more than happy with the service we receive from Mc Williams and Sons. We reached out to get on a service contract with them so we can protect our investment! When they initially came out to inspect and go over our system that was installed back in 2018 from a different HVAC company, they were very thorough in their diagnostics and inspections of our unit. The technicians were very knowledgeable and professional. Everything with our existing system checked out, other than the capacitor needed to be swapped out under warranty. They made some recommendations on how we could improve our existing system. We ultimately decided to go ahead and have our system upgraded.Daniel O was professional and diagnosed our HVAC system thoroughly. He was able to track down a clogged drain line that was causing our unit to shutdown for safety reasons.

  • Review 120 (2023-01-03 - Rating: 5)

    Had a great technician come to do our heating preventive maintenance checkup. He was on time, professional, very knowledgeable and honest about my system. Their prices are very reasonable. I will always use this company for all my A/C-heating needs. We have used this company for over 10 years and always had superior service.

  • Review 121 (2024-07-06 - Rating: 5)

    Timely and awesome service! Derrick, the service tech, was friendly and helpful. Thank you Derrick for going above and beyond to help me. I’ll use y’all again.

  • Review 122 (2023-09-03 - Rating: 5)

    Rachel is a great communicator and very upbeat. Awesome rep for McWilliams. Trevor was very proper clean cut young man. Listened very well and you can see he takes pride in his work. Guys like that are hard to come by. Pay him well. Looking forward to a long term relationship.

  • Review 123 (2024-08-07 - Rating: 5)

    I have used McWilliams. I appreciate the up front way Jonathan approaches the BEST solution to my needs.

  • Review 124 (2022-12-04 - Rating: 5)

    John and Juan took great care of us. They were friendly and professional and made sure we had our new water heater working properly. They answered any questions we had and asked us questions to make sure they tailored the installation to us. They were awesome to work with and even swept up after the job. It was like we never even had a water heater replacement; it just worked, thanks to them! We fully recommended McWilliams and Son and you’ll be lucky if you get John and Juan!

  • Review 125 (2022-11-09 - Rating: 5)

    We called McWilliams when we couldnt get our AC unit to kick on. They were able to come out the next day. Our technician Trevor arrived within the expected window and was able to quickly pinpoint the issue. He replaced our blower motor quickly and got our house cooling. He also made several other observations/suggestions but didnt make us feel pressured to replace our whole system or every tiny thing he noticed which was very much appreciated. Trevor was very courteous and we had an overall great experience with McWilliams and Son and would recommend to others.

  • Review 126 (2023-05-20 - Rating: 5)

    This company was able to fit us in quickly to do a tune up on the A/C of the house we recently bought. They were very professional and efficient in their job. When explaining that our unit was quite old, they were not pushy about insisting we needed a new unit and instead presented us with options available to us. Our old system is still working perfectly fine but when we do need a new unit, we will definitely be getting it from this company.

  • Review 127 (2023-09-06 - Rating: 5)

    Trevor was extremely professional, very knowledgeable, thorough, and exceedingly patient with my questions. He explained exactly what repairs we needed, why we needed them, and what our next steps should be. He took an anxiety-filled situation and turned it into a positive experience. 11/10. Thank you, Trevor.Edited: Additionally, once the crew came out to replace our old unit, they worked quickly and efficiently. 11/10! Thank you, Brit and Dylan!

  • Review 128 (2024-04-26 - Rating: 5)

    We enjoyed stopping by the McWilliams booth at the Taste of Cleveland event this week. I love the commitment this company has to their communities and my little one loved the ice cream sundaes they were handing out.

  • Review 129 (2022-09-09 - Rating: 5)

    I have had an annual membership for twice a year seasonal checkup for my Heating and AC system for years now. Today a service technician named Brandon came out to perform the service. He checked all aspects of the unit inside outside to ensure it was running optimally. Coils were cleaned and drain line was cleaned as well. He took the time to explain in detail and on my level just how the system is supposed to work to make sure it is working efficiently. He took the time to let me know everything he was doing and provided details accordingly if I had any questions. Not a single time did he seem bothered that I stood with him as he was completing the service. While I pretty well always get good service from McWilliams & Son, I have to say that Brandon by far provided the best maintenance service that has ever been completed as part of my preventative maintenance membership. I told him that he truly made me feel like I got my monies worth out of the membership today more so than ever before. Very professional and knowledgeable. He represented the company well and his profession in an above and beyond manner. Spoke very highly of his employer and how well they take care of their employees.Tremendous asset to the company. All businesses would love to have such character representing them in the community. McWilliams is fortunate to have this man representing them for sure!

  • Review 130 (2024-09-25 - Rating: 5)

    Great experience with McWilliams. They cleaned air ducts and cleaned up after themselves so well! Trevor was very polite and professional. Thank you!

  • Review 131 (2024-04-10 - Rating: 5)

    Wonderful and thorough work. Asked them to call when technician is 15 min out, dogs, they sure did, no problem. Friendly technicians, will only use these guys

  • Review 132 (2024-04-29 - Rating: 5)

    Always enjoy McWilliams and son, but I had the best technician out today, Jesse A! Great young man, stood out among a great line of technicians we have had over the years!

  • Review 133 (2023-10-19 - Rating: 5)

    Excellent Customer Care...couldnt be happier with the service weve received! Beyond Blessed to have found them 😇Noah M. was so polite, knowledgeable and helpful...He took the time to explain everything, offered options and patiently answered all of my questions.You wont regret calling on McWilliams & Son Heating, Cooling and Plumbing!

  • Review 134 (2022-06-10 - Rating: 5)

    My experience from the very beginning was top notch. Not only did I receive an email confirmation of my appointment, but I also received updates the day of and an additional one when the technician was on his way along with a description of him. I have never had a company be so thorough before they even came to my house. We made the appointment for what we thought was going to be 3 simple plumbing installations. Jimmy arrived ready and willing to do everything we needed but immediately came across several big issues no one could foresee. He worked tirelessly to try and do everything but kept finding more things wrong. Our previous owner had used very odd sized items which are almost impossible to find, so issues continued to grow. He called in Weston who arrived with more items and the two of them worked several more hours to complete the project. They were so professional and willing to go above and beyond to make sure we were happy with their service. And they did not change the original quote even though they had to do so many extra things and stayed way longer than anyone anticipated. I have never received such amazing customer service before and will most definitely call them back every time. Thank you Jimmy and Weston!

  • Review 135 (2024-06-17 - Rating: 5)

    Dalton came in a timely manner, was very polite and explained everything he did and what was needed. Will use this company moving forward.

  • Review 136 (2023-12-09 - Rating: 5)

    Jay was superb ! He gave us insight on our systems current condition, and he also explained options for the future. He was professional, thorough and pleasant to do business with…. Thank you again for making the effort to fit us in your schedule today!!

  • Review 137 (2024-06-13 - Rating: 5)

    I’m so glad I have that service policy! The tech caught an issue before I even knew there was one ! Thanks so much . In and out in no time with a smile ! Great job!!

  • Review 138 (2024-11-26 - Rating: 5)

    The young man was very professional and got the job done as all of your Technicians have been.

  • Review 139 (2024-12-11 - Rating: 5)

    My technician today was outstanding! Another word to describe - excellent! Professional and knowledgeable. Great service! Highly recommendKristine Gisolo

  • Review 140 (2024-04-15 - Rating: 5)

    Excellent customer service. Very professional. Service tech was Caleb B. And he done a great job and was very knowledgeable. Will use them again

  • Review 141 (2023-03-14 - Rating: 5)

    John and Juan came out to install new toilet, they were professional, proficient and efficient. They worked the entire time they were on site and gave me updates and information throughout the process. The office kept Great communications with me through texts, emails and calls prior to appointment and throughout process. Great company for any service they provide.

  • Review 142 (2024-02-29 - Rating: 5)

    Johnathan came to my house and was very I am always very pleased with his professionalism. He charged up our cooling and got us up and running once again. Not that we needed air today,it is quite nippy out today, but you never know about this crazy Texas Weather 😜

  • Review 143 (2024-04-20 - Rating: 5)

    Timely, efficient, friendly… I called Saturday at 7am, he arrived at 4pm, done by 440pm, no air when he got here, cold air when he left. Even had time to show me a pic of his puppy!

  • Review 144 (2023-10-14 - Rating: 4)

    Noah was very helpful, explained things so I could understand, hes knowledgeable & very polite. When the other gentleman arrived I didnt understand much of what he said, I felt overwhelmed & that he was pushing a sale. My husband agreed so he got a 2nd. opinion. That 2nd. opinion had our problem solved & saved us $20,000+, in under 2 hrs! Please give our thanks 2 Noah, HE did a job well done!

  • Review 145 (2023-09-13 - Rating: 5)

    From the tech that came on sight for a simple look-over and letting us know the state of the previous air handling system, to the process of finance, and then replacement/installation of a new air system, it was both a relief and pleasant experience. Probably the most significant aspect was the patience taken to explain everything to my wife so she understood the what and why. We will definitely be using McWilliams & Son in the future.

  • Review 146 (2023-08-28 - Rating: 5)

    Called Saturday for warranty work. Tech came today, Monday, at 4:00pm. He was excellent. Promised response time, by company phone hold message, is another thing. The star rating is for Trevor.

  • Review 147 (2023-09-27 - Rating: 5)

    Daniel was very thorough and explained what the problem was, and my options. Very knowledgeable about the electrical components of my HVAC system. Arrived as promised, very professional. Working with the staff (phone/text) took some of the anxiety away and helped me with scheduling and getting answers to my questions about the project. Overall I was very impressed with the entire TEAM & will from now on be a loyal customer of theirs. My only regret is that I didn’t call them 1st. *Note: The home builder who referred me to them said they were “the only HVAC company” that he “makes referrals to”…that speaks volumes.

  • Review 148 (2023-12-08 - Rating: 5)

    McWilliams always provides prompt and thorough service at a reasonable price. Austin Christmas just did our biannual system check up and was able to give us a thorough explanation of how the system is doing, and even fix a small problem with our heater quickly and easily.

  • Review 149 (2024-02-22 - Rating: 5)

    Justin was extremely knowledgeable and helpful in explaining the why and how of my new ultraviolet system. I trust him with all my A/C and heating systems. Great service!

  • Review 150 (2022-07-27 - Rating: 5)

    Called and got set up with an appointment for the next day, they called and confirmed that morning and the technician showed up right after. Mr. Jimmy was excellent and even though my toilet made it hard on him, he pursarvered and won!! He quoted the price first, then after discovering more issues immediately discussed an updated quote before moving forward. Super good service and decent price considering the effort he ended up having to put forward. Thanks, McWilliams and Son, I will call again if I need anything!

  • Review 151 (2024-02-01 - Rating: 5)

    The technicians were thorough, efficient and very professional. You call local plumbers and they don’t return your call or can’t get an appointment for several days. I called McWilliamson and got an appointment for the next day. Amazing!Additionally, McWilliamson replaced our ancient water heater earlier this year and we will continue to use them for all our plumbing issues. I highly recommend McWilliamson. Thank you!

  • Review 152 (2023-08-12 - Rating: 5)

    Very friendly, knowledgeable and respectful technician. This is the only company I will ever use for any of my plumbing or HVAC needs. They have proven themselves trustworthy time and time again every time I have used them. Excellent quality work!

  • Review 153 (2022-07-21 - Rating: 5)

    The company and customer service are amazing, and deserve a five star rating themselves; but there is not enough stars to rate the technician. I must give a shout out to Jonathan Vaughn, who is by far the best technician I have ever dealt with. He was patient, informative, thorough, and really went above and beyond. I challenge and encourage all of you reading this to experience this for yourself. You will not find better service anywhere, period. If you are having AC or plumbing issues, do not waste your time looking anywhere else and consider yourself lucky you are in their coverage area!

  • Review 154 (2023-07-18 - Rating: 5)

    I had an issue with a pilot relight after doing some of my own maintenance on our water heater. The issue was an intermittent spark fault on the piezoelectric sparker. It took both Noah and I working together to figure this out and Noah was great, helping me ensure I knew how to deal with this if the same issue arose on the 2nd heater.Noah also drove an HOUR each way to reach us and he came within 90 minutes of calling for service. It was WELL worth the service call charge. Highly recommend this professional team.I called because this is the same company that did the original install - which on my observation was a neat and professional job. The follow up service was equally great.

  • Review 155 (2023-06-30 - Rating: 5)

    Not only was the service very prompt but Justin Ross was extremely knowledgeable. He took to the time to explain everything in such an understandable yet professional way. Justin will not only be out first call for any inquiries and services in the future but we will definitely recommend him to friends and family.

  • Review 156 (2022-04-05 - Rating: 5)

    I called in response to a postcard I received in the mail offering a reduced price on a seasonal tune-up and inspection. I received an appointment right away.The techs Katie and Colby were very respectful and friendly. They explained what their inspection would entail ahead of time. After their thorough inspection they reported a couple of issues. They explained everything carefully and made sure I did not have any questions.They swiftly made the repairs and cleaned the unit.I signed up for their maintenance agreement. They will be back every six month to check everything out. They will call when the inspection is due, so I dont even have to remember it when the time comes.

  • Review 157 (2024-03-04 - Rating: 5)

    Very Efficient! Raymond O., and his assistant fixed/replaced three different water fixtures and a leaking toilet in about 2 hours. Not even pouring rain could slow them down. Will continue to use McWilliams for any plumbing or Ac needs when they arise.

  • Review 158 (2024-07-18 - Rating: 5)

    Great! technician Herman Williams was very friendly and offered helpful tips and excellent service!

  • Review 159 (2023-12-06 - Rating: 5)

    Brandon came out for scheduled maintenance checkup. He was exceptional in every way.McWilliams has never failed us.Professional technical team matters.Thank you!

  • Review 160 (2023-09-28 - Rating: 5)

    We have used McWilliams for various problems. Today we had tech Noah, who was very knowledgeable, courteous, and took excellent care of our needs. Great communication from beginning to follow up by McWilliams staff.

  • Review 161 (2024-08-06 - Rating: 4)

    Great experience was very satisfied. Had little issue with customer service person but a manager called me back took care of the problem very professional management.

  • Review 162 (2022-12-22 - Rating: 5)

    Had the pleasure of meeting Octavio C. today getting my inspection done and he was super awesome from start to finish. He was super polite, respectful, and super duper cool. I have had nothing but good experiences with McWilliams and Sons employees and I truly thank you for your your awesome service Tavio 👌🏿👍🏾

  • Review 163 (2022-09-19 - Rating: 5)

    Our a/c decided to stop working over the weekend. We are new to the Huntsville area and had no clue who to call. I googled a/c techs and read the wonderful reviews for Mc Williams and Sons. Called on Sunday morning and had a tech here by the afternoon. Trevor was A-OK 👌🏼. He was courteous, knowledgeable and very professional. He was able to fix our problem and even performed a quick check on our unit. We will definitely use this company again, if ever needed.

  • Review 164 (2024-03-14 - Rating: 5)

    Jimmy, Juan and John were great !;They got the whole house replumbed added spigots and a filtration system . Answered all questions, put up with a barking dog most of the day. This crew is tops!!!

  • Review 165 (2024-10-19 - Rating: 5)

    McWilliams tech Jason performed an exemplary annual service on our AC/Heater unit. Jason was very knowledgeable and courteous. Jason tuned our heater to optimize its overall performance. Great work and great customer service !

  • Review 166 (2022-07-01 - Rating: 5)

    The technician Nick W. was very knowledgeable, friendly, and professional. He reviewed all options with us to get our A/C back up and running. He also signed us up for a maintenance plan that we’d been putting off doing for quite some time. I would highly recommend this company and Nick. Job well done!

  • Review 167 (2023-05-19 - Rating: 5)

    Air Express was able to help us the same day we called when our air conditioner failed. Augustin showed up earlier than expected and was able to diagnose that the blower motor failed. He rushed up to the manufacturer before they closed for the day to pick up the part and installed it before the upcoming hot weekend. Thanks for the great service!

  • Review 168 (2024-10-18 - Rating: 5)

    Technicians are very professional. Great customer service!

  • Review 169 (2023-07-01 - Rating: 5)

    I really appreciate how professional and polite Grayson was. I received a text and a phone call reminding me of my appointment. He took the time to listen and explain what he found. McWilliams makes my comfort their priority!! THANKS A MILLION

  • Review 170 (2024-04-30 - Rating: 5)

    Jody L was on time, professional and courteous. He replaced an electrical circuit and performed a cleaning maintenance. Will definitely use McWilliams again.

  • Review 171 (2023-05-04 - Rating: 5)

    Positive Rating review based on experience with Air Express and Sam the tech. He is the best Ive ever had . New buyout company McWilliams is still on probation with me, dont know anything much about them yet.

  • Review 172 (2023-05-10 - Rating: 5)

    They were prompt, courteous and reasonably priced! They will definitely be our go to for any plumbing needs. We dont expect to have any as the entire house was re-piped through the attic after finding a foundation leak. JuanFe, Raul, Jaun D, and John Way were professional, very courteous and were just EXCELLENT! They made what seemed to us to be a horrific situation into a slight hiccup. The job was completed within a total of 10 hours. We were definitely impressed with the entire crew and company. I will recommend McWilliams & Son to anyone and everyone! Thank you to the entire staff and crew

  • Review 173 (2022-03-22 - Rating: 5)

    I am not sure If I have ever had such a amazing experience with any company like this. From the minute Miss Katie and her co worker stepped into my house i felt a insist one on one connection like it was more like a friend not a business interaction but professional at the same time. Katie set on my couch and explained ever detail to me and really went the extra mile. She said the office would be calling me with a quote.This is where you expect to take a blow to your pocket book. Even though it was out of my budget the man on the other end of the phone began to help me figure things out. Gave me other options and really took his time explaining things to me. Usually most companies are done when you say you cant afford it.I highly recommend this company. They truly really care and obviously so does their employees. It was a great experience

  • Review 174 (2024-03-01 - Rating: 5)

    Very professional, friendly staff. Couldnt even tell they were here when they left! Great job!!We appreciate McWilliams and Sons for the excellent service.

  • Review 175 (2023-04-05 - Rating: 5)

    Couldnt be more pleased with my experience. They called to confirm my appointment, came out right away, diagnosed the problem, replaced the faulty parts and got my system working (after no success with another company). Even more, my technician was helpful to answer all my questions and explain to me everything that happened. HIGHLY RECOMMEND THEM.

  • Review 176 (2024-01-18 - Rating: 5)

    Calab, out of the Livingston office, was quick to service and clean the heating coils and he was patience with my fur babies. He checked the unit and made recommendations for dust and odor control, which would help with my allergies.

  • Review 177 (2022-02-20 - Rating: 5)

    I was surprised at the ease of scheduling and the responsiveness of the office on a late Saturday. Tech came out named Nick and he was very professional and kind. He took care of what we needed and gave us quotes about what we want to have taken care of in the future. I would definitely use them again!

  • Review 178 (2024-03-19 - Rating: 5)

    The technician was very polite and efficient. The twice per year system checks are definitely worth the peace of mind, knowing they will catch small issues before they become big issues.

  • Review 179 (2024-08-31 - Rating: 5)

    Called McWilliams and sons to get an appointment on a Friday to get air-conditioning fixed . Thank goodness they called and could show up earlier than scheduled and quickly got the job done. My husband and I were so impressed at their great service that we purchased the maintenance plan. Thank-you so much for the quick responce!! Would highly recommend.

  • Review 180 (2022-02-01 - Rating: 5)

    Juan, Sean, Brit, and Francisco out of the Livingston, TX office were fantastic. They went way beyond normal customer service, professionalism and courtesy. They installed a whole new HVAC system in our older home. They did an excellent job, cleaned up all debris, were friendly, very respectful and courteous. Ive worked most of my professional career in some form of customer service....these guys are way beyond reproach. I would definitely give them 10+++ rating. Thank you McWilliams for hiring such a great group of guys! We will definitely continue to use this company and recommend them to all our friends and family or anyone asking who we use for HVAC repairs, etc.! Marcie and Jerry P.

  • Review 181 (2022-11-21 - Rating: 5)

    We have used this company for AC/furnace service and now tried the plumbing. As always we are extremely pleased with the work and technician. Juan took the time to show and explain the problem, what he was doing and what needs to be done to prevent future problems. We will recommend you to all of our friends and continue using you for any other services you offer that we ever need. Great customer service experience anytime we call or need you. Thank you.

  • Review 182 (2024-07-23 - Rating: 5)

    Profesional, quick and efficient. Keeps my A/C running perfectly all year round.

  • Review 183 (2023-07-09 - Rating: 5)

    The technician Cash was professional and knowledgeable. He had the unit working in just a few minutes. McWilliams has always been prompt and professional. I would recommend them to anyone.

  • Review 184 (2022-06-30 - Rating: 5)

    Nick was our on-site technician, following up after Jonathan worked tirelessly in high heat installing a new evaporator coil. Both did a wonderful job. They were on-time, professional and polite - very nice young men. We decided to sign a service contract with McWilliam and Son and look forward to great service!

  • Review 185 (2023-04-15 - Rating: 5)

    I had tried 2 companies before them and they were the only one that could actually take the time and figure out what was wrong with my brand new unit. Thank y’all for having the knowledge and skill to help my family out! And I love the text with the picture Of the tech that is coming and they also tell you details about the tech as well. I definitely would recommend this company to everyone!

  • Review 186 (2022-06-13 - Rating: 5)

    Both techs working so hard installing our new AC unit last Friday and it being so hot that they. They are awesome. Told us an update whats going on, let us know just a few more minutes and their 👍 done. Cleaned up after they were done. We offer them water but they had a cooler of water. Outstanding ✌️

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