Roto-Rooter Plumbing & Water Cleanup

Located in Lebanon, Indiana

Address: 101 E Main St #2025, Lebanon, IN 46052, United States

Phone: +1 765-482-6610

Rating: 4.9

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-19 - Rating: 5)
First time user-Nick was perfect. A nice person, knew what he was doing, went the extra few feet with the snake to make sure we were clear. He was efficient and it was an extremely excellent experience all around.

Review 2 (2024-12-17 - Rating: 5)
I had a rough night with a stinky emergency. Greg came out quickly and got it all cleared up. He was very kind and professional! I highly recommend!

Review 3 (2024-09-10 - Rating: 5)
Made a call to them on Labor Day to take care of our main line being plugged up. Trinton was the technician they sent to us. He did a good job and was very professional. Trinton had a hard time get the blockage fixed but he worked at it until he did. Terry came to check out the work and made a suggestion to put a clean out on the outside of our house. He gave us a proposal and explained exactly what they would do. We found out after they left we had one other line plugged which we didn’t know about. We had three employees show up the next day to do the outside drain. They were also very professional and careful running the excavator on the lawn not to make a mess. Trinton came back and after trying several attempts finally got the other blockage fixed. I would highly recommend using them for everyone did a great job. If we need future work preformed I will call them again. Please let your employees know we were very happy with the work they did.Cliff

Review 4 (2024-05-26 - Rating: 5)
Dorian was fantastic and incredibly courteous, personable, and trustworthy. He explained everything as he went, apologized for reasonable (and very minimal) noise, and got the job done in under an hour. As a single woman, I felt very comfortable having him in my home and that speaks volumes. 5 stars and then some for Dorian who fixed my kitchen sink two different ways and kept me encouraged about my poor attempts at fixing it myself!

Review 5 (2024-04-18 - Rating: 5)
I have used this company twice, each time I have had a great experience. Excellent service. Nick was fantastic and I would recommend them to anyone out there. Each time I have used this company I have been left with a wonderful feeling afterwards. The quotes are always reasonable, they are timely every time. They have been the only company multiple times to be able to come out same day.

Review 6 (2024-10-25 - Rating: 5)
Nick did a great job of clearing my drain and showed me the blockage to ensure all was well. Appreciate the fast response time!

Review 7 (2025-01-03 - Rating: 5)
Really nice dude and got straight to business. fixed up my shower no problem.

Review 8 (2024-06-24 - Rating: 5)
I called due to what I thought was a water leak on my house but come to find out it was an oil leak from the grease from my grill. The rep was very honest and helpful. Didn’t make me feel bad at all. They were in my house in less than an hour. I will definitely call them if I have another issue and refer them to my friends.

Review 9 (2024-06-17 - Rating: 5)
Did an online appointment. They had a technician out within a few hours on a Sunday. Our technician was very knowledgeable. He unclogged our shower/tub combo within 20 minutes after arriving. Highly recommend

Review 10 (2024-04-24 - Rating: 5)
They came out quickly and fixed a leak that had developed from a prior project. They honored their work and warranty. The plumber we had was one of the best I’ve worked with. My husband and I were very pleased. We would definitely use them again and if I could request this plumber personally I would.

Review 11 (2024-10-02 - Rating: 5)
Nick was absolutely fantastic! So knowledgeable, so helpful, and a really great plumber. Highly recommend!

Review 12 (2024-05-02 - Rating: 5)
Very responsive to our stopped up toilet. The technician, Dorian, arrived within an hour of our call. He was friendly, professional and very detailed in his explanation of his services. He quickly had the problem solved and gave us suggestions as to how to prevent the issue in the future. Cannot say enough superlatives about Dorian and the service he provided.

Review 13 (2024-11-07 - Rating: 5)
Nick was quick and professional, and the price was very reasonable. Would highly recommend!

Review 14 (2024-12-19 - Rating: 5)
Nick was great timely and professional he fixed my drain right up

Review 15 (2024-11-07 - Rating: 5)
Nick was quick and professional. Fix was also a good price and done perfectly

Review 16 (2024-07-03 - Rating: 5)
Roto Rooter came to my home same day fixed my burst pipe the day before the July 4th Holiday Miguel and Rogelio are absolutely wonderful to work with Holiday Saved!!!!!

Review 17 (2024-03-08 - Rating: 5)
Trevor was the best service person I’ve ever had in my home.Very passionate about his work and trust worthy. He got the job done with patience and determination to complete the job.He’s a keeper Roto Rooter!

Review 18 (2024-02-07 - Rating: 5)
Harrison and another colleague came out tonight on short notice to fix a leak and valve issue which was causing water to spray from the back of our refrigerator and flood the kitchen floor. They made quick work of the problem and had us sorted out in no time. They were knowledgable and polite, and did great work. Highly recommended!

Review 19 (2024-02-07 - Rating: 5)
They did a wonderful job reinstalling a water fixture!! It was an after-hours job, in which they showed up 30 minutes after the initial call. They were polite, professional, and thorough. I look forward to working with them again for all of my plumbing needs.

Review 20 (2024-06-17 - Rating: 5)
I dont normally leave reviews but I was totally impressed with the service I received on Saturday from Nick Stephens--prompt, knowledgeable, and very resourceful in solving the drain problem in my hundred year old house. Highly recommended!

Review 21 (2023-08-05 - Rating: 5)
Miguel Campos and his team was absolutely phenomenal! Miguel is extremely responsive and has been a huge help through this water restoration process. From answering my questions to working with the adjuster, it has truly been an easy process. His team was super nice and very professional. Would 100% use them again. I really appreciate all the help and helping me be put at ease through this stressful situation.

Review 22 (2024-05-11 - Rating: 5)
I’m very satisfied with the gentleman(Nick) that came to my rescue. Very prompt, on time. Very pleasant to work with, left me with no worries. Thank you Nick! There needs to be more young men like you.

Review 23 (2024-10-10 - Rating: 5)
Here in less than an hour, solved the issue, and had a water mitigation specialist on site the same evening. GREAT service!

Review 24 (2023-09-10 - Rating: 5)
Miguel was super friendly and helpful when explaining what restoration work would need done after we had a septic back up. He took time to explain all the services he was adding and why they were needed. He is a great communicator and was a pleasure to have helping. 11/10.

Review 25 (2024-01-19 - Rating: 5)
Harrison was great! Very professional, super engaged and committed to getting our plumbing issue sorted out. It was not totally straightforward and he used his knowledge and great problem-solving skills to figure it out.

Review 26 (2023-09-13 - Rating: 5)
Service and support from your team were excellent. Miguel Campos was courteous, professional and very helpful. He helped make this tough situation much easier to deal with. I would highly suggest Roto rooter to anyone in need of their services.

Review 27 (2024-01-09 - Rating: 5)
High praise for Roto Rooter of Indianapolis- literally within 3 hours of calling for assistance on a Saturday morning, a leak detection expert was at my home and making arrangements for the right specialist to fix the leak. No charge for that visit. Enter Daniel O., who was a able to fix the source of the problem by Saturday afternoon. Highly professional, highly competent, excellent communication— a very positive experience. No emergency price gouging. Roto Rooter is my new plumber, and they are also a well-run one stop shop if you need water damage restoration.!

Review 28 (2024-03-27 - Rating: 5)
Nick responded quickly and worked very efficiently. He communicated all along the way and tested his work before leaving. He also handled himself in a professional manner.

Review 29 (2024-04-08 - Rating: 5)
Very pleased,especially with the technician Dorian Worthey. Very polite and took the time to explain what the issue was and what he needed to do. If I have any other plumbing issues I will use Roto Rooter and request Dorian

Review 30 (2024-06-23 - Rating: 5)
Dorian was very efficient and friendly. Was happy to help. Would love to have him back

Review 31 (2024-04-18 - Rating: 5)
I was so pleased to get an appointment the same day I called. The tech was on time, very knowledgeable, and very neat.5 Stars for Ruata and Roto Rooter.- Teresa M./Indianapolis

Review 32 (2023-08-11 - Rating: 5)
We contacted Roto Rooter due to a sump pump failure and water damage/flooding to our basement. Jeff came out to check the sump pump and Miguel worked with us to begin the restoration process and file an insurance claim. Both were kind, professional and knowledgeable. Miguel spent several hours with us, discussing and educating us on the process, taking numerous photos for insurance, and getting help for us as soon as possible (all well past “normal” working hours). We will continue to work with him over the next several days as the clean up process begins. We highly recommend Miguel, Jeff and Roto Rooter!

Review 33 (2024-05-13 - Rating: 5)
Well I am grateful and thankful for Dorian he has been a real blessing not just for his work but hes just a good man and I appreciate it and I thank you for sending him out thank you I appreciate that

Review 34 (2024-12-30 - Rating: 5)
He showed up and did a great job fixing my leaking pipe and installing my water heater.

Review 35 (2024-05-22 - Rating: 5)
The plumber was very professional and courteous. He explained what needed to be done, and how he was going to do it. Very satisfied with his work.

Review 36 (2024-05-20 - Rating: 5)
He was quick to get and fix the issue and he fixed the pipe quicker then what i expected and he did a really good job at fixing it which we are very grateful for.

Review 37 (2023-07-27 - Rating: 5)
Miguel, was great to work with . His knowledge and support of secondary issues that I wasn’t aware of was exceptional. He was caring and very concerned about water damage and my 3 children. Roto Rooter was more helpful than I I initially expected . Thank you

Review 38 (2023-08-03 - Rating: 5)
I was nervous to contact a big company like Roto Rooter when my kitchen flooded but boy am I glad I did. Everyone has been great, The Field supervisor Miguel Campos was amazing! He helped with everything start to finish, top notch. When you have a plumbing problem like a flood it is stressful, he took the stress out and just handled business.

Review 39 (2024-02-04 - Rating: 5)
Phil was professional, knowledgeable, and transparent about the emergency blockage removal we needed completed. He worked back to resolve the problem at the lowest, least invasive manner. Thanks, Phil.

Review 40 (2023-09-17 - Rating: 5)
Although I got news that I did not want to hear! Phil Stillinger and Hunt Waycott were very professional and explained exactly what was happening and how the problem will be addressed. Rotor Rooter is lucky to have these 2 gentlemen on the team! 2 thumbs up from me! Great service all around!

Review 41 (2024-05-16 - Rating: 5)
Service Tech Dorian to clear clogged basement floor drain showed professionalism, was friendly, explained the process of the job, completed in allotted time and cleaned the work area. Well done.

Review 42 (2023-06-19 - Rating: 5)
They were very reponsive, great with communication, explained everything throughly, and really heard my concerns. We have used them twice for two different water issues we have had. They are my first call if we have any issues in the future. Miguel was fantastic at walking me through everything and answering all my questions.

Review 43 (2023-08-20 - Rating: 5)
Phil came out and opened up my drain line from the kitchen to the main.He was very respectful and professional which was very much appreciated.Hopefully I won’t have anymore issues like a clogged drain line but if I do I’m calling Phil and the good people at Roto-Rooter!

Review 44 (2023-05-05 - Rating: 5)
After 3 weeks dealing with our HSA and company the sent out to do the work. We were still without hot water and no idea of a foreseeable outcome to the problem. So we we decided to just move on from our HSA and contacted RotoRooter. They had a tech (Jerry) here within the hour. He assessed the situation (we needed a new water heater) and said he’d be back in an hour. He and his assistant were back within the hour, removed the old heater and installed new one by 5:00. So we went from being without hot water for 3 weeks and having no answers from anyone about a timeline as to a solution. To having a new water heater installed within 3 hours of calling. Jerry was great, even recommended checking the website for online coupons to save some dough. Thank you for getting this done so quickly!

Review 45 (2023-09-25 - Rating: 5)
Miguel was a phenomenal technician to have on site. This was the first time I’ve experienced water damage to my property and he treated me with respect and answered all of my questions. I couldn’t be more appreciative of his professionalism and assistance.

Review 46 (2024-01-21 - Rating: 5)
I had another co come out who left me with a bigger clog than before. I had standing poop water in my shower.Phil came out and cleared my drain till fresh water was flowing.So impressed. Ill never use anyone else.

Review 47 (2023-06-19 - Rating: 5)
Jerry and Daniel were amazing. They were here quicker than I had hoped for and they fixed my kitchen sink in a timely and professional manner. I will 100% be a return customer the next time I need a plumber!

Review 48 (2022-12-06 - Rating: 5)
James B with Roto-Rooter was exceptional. He completed a removal and install of our dishwasher. He went over and above to accommodate the special needs of a thirty year old initial install that required an additional level of effort with up to date fittings and such. Highly recommend!

Review 49 (2024-02-01 - Rating: 5)
Harrison was excellent, knowledgeable and patient in explaining what needed to be done and thorough in his work. Roter Rooter is fortunate to have him as an employee!!!

Review 50 (2023-09-09 - Rating: 5)
Our plumber Phil was great. Although we dont like the outcome of our issue, he did a great job for us. Soon everything will be fixed and ready to roll.

Review 51 (2023-05-20 - Rating: 5)
My 3 year old flushed his spoon down the toilet and caused a clog. They were able to come out in less than a couple hours and resolved the issue in a matter of minutes. Very friendly and efficient. Highly recommended!

Review 52 (2022-11-07 - Rating: 5)
Van our technician was awesome. He went up and beyond to fix our clogged sewer drain issue. Had to pull 2 toilets and even got into super tight crawl space to help resolve. This was last minute on a Sunday so we were lucky we called Roto Rooter and they were able to come out.

Review 53 (2023-07-03 - Rating: 5)
We had a clogged kitchen sink right in the middle of July 4 weekend. I called Roto router. Phil came out first thing on July 3 fixed it was very professional, friendly all in all a great experience.

Review 54 (2022-12-24 - Rating: 5)
Didn’t expect to get much help on Christmas Eve, but the Roto Rooter team was at my house within 30 minutes to diagnose and fix my plumbing issue. Fantastic service by Miguel in assisting me with making my insurance claim and James B in resolving the damaged pipe issue. Really appreciate the assistance! And we have running water for the Christmas Holiday!! Thanks everyone for your help!!!

Review 55 (2023-08-06 - Rating: 5)
Roto-Rooter. All of the employees who came and repaired my toilets, water softener and clean up for water damage were exceptionally professional, courteous, knowledgeable, and responsible. I can’t say enough about great they were. Would recommend them to all my associates.

Review 56 (2023-06-08 - Rating: 5)
I received three estimates and Roto Rooter was the best price. Gerry was friendly, professional and did a great job. I will definitely be calling Roto Rooter when I need a plumber and highly recommend this company.

Review 57 (2023-07-17 - Rating: 5)
Phil was on-time professional attitude and knowledgable to all my questions and gave great feedback on more things I could do to prevent another case and make it easier to care for the next time around appreciated his service overall everything went great! Thank you Phil and Rotor Rooter Plumbing and water clean up for your great services!!

Review 58 (2022-09-23 - Rating: 5)
Michael G. Came out after the town reported seeing some issues with my line when scoping their own. He was really helpful, crawled around in my crawl space to save me from having my toilet removed. Scoped my line found the problem and was very honest and forthcoming about the problem. Showed me what the camera was seeing. And provided great service with integrity.

Review 59 (2023-03-02 - Rating: 5)
When you wake up in the morning and you don’t have hot water call Roto-Rooter ASAP because they will take care of you. They were fair and affordable. Tony the tech and his coworker came out and answered all my questions. I missed the text and the call the first time . I woke up in a panic and figured they would not be able to come out the day I scheduled and they not only came out after I called to say I missed the first call they showed up within an hour, checked the problem, explained what was wrong, gave me options, got the part and had my hot water heater fixed in hours. Service so amazing we won’t be calling anyone else. I actually had two companies come out that day. I needed my water heater fixed and company B checked my furnace. When I reminded them it was my water heater that needed repair they didn’t even check it. The other company didn’t give me a repair option they said I would need a new water heater. We sent them on their way. Tony is the man!! I chose this service based on the ratings and it was a godsend. Thank you for giving me hot water!! Best service eva!!!!!!!!!!!!!!

Review 60 (2022-12-04 - Rating: 5)
I had a leak in my water heater. I contacted Roto-Rooter on a Friday, and they came out first thing next day to evaluate. They were able to replace the water heater the same day in a quick, efficient, and professional manner. I would recommend working with them again.

Review 61 (2024-01-17 - Rating: 5)
They came out same day to assess the problem and then the following day to start work. Miguel was awesome and would highly recommend their team!

Review 62 (2023-08-20 - Rating: 5)
Miguel is fantastic. He spent 3 hours (while he was supposed to be off) on a Saturday night ensuring I had my plumbing issues resolved, claim submitted with insurance, and a plan to mitigate future damage.

Review 63 (2020-10-24 - Rating: 5)
Miguel provided us with a free consultation for water damages to our home. We were pleasantly surprised by his expertise and professionalism. He thoroughly explained the whole process and what we should expect from his company. He was kind enough to rearrange his schedule to meet with us. We would definitely recommend him!

Review 64 (2020-10-31 - Rating: 5)
Alex was the technician that was sent to my home and I have to say that my experience with him was very positive. He was able to identify the issue and called for the camera ( at my request) to see why the drain would not clear. He cleared the drain to the street and now I will contact to city to take care of the issue. This young man is such a positive interface for your company! He was polite, knowledgeable and hardworking. While plumbing issues are always unpleasant, he was so positive and friendly making it all bearable. Kudos to him for the work he did in such a professional manner! Sincerely, Alice Meitl

Review 65 (2022-10-13 - Rating: 5)
Van came out to help us for the second time this year. He is always super timely, professional, experienced, and an overall great guy with a pleasant attitude. I hope we don’t have to call another plumber again for any repairs, but if we do we’ll hope to see Van again.

Review 66 (2022-11-01 - Rating: 5)
Had a main line blockage over the weekend that caused water to back up all over the house. James B from Roto-Rooter came out and took care of clog in the line and got us back to normal in no time. Extremely nice, knowledgeable, and professional; I would absolutely use this service again.

Review 67 (2024-11-26 - Rating: 5)
Excellent A++ service from Ruata with Roto Rooter. Very professional and highly recommend.

Review 68 (2020-07-31 - Rating: 5)
They did a great job. Got it fixed quickly and practiced effective social distancing. The agents name was Bill and he was very efficient and friendly. Explained everything clearly and made sure we were informed about all the work he was doing as he fixed it. Would recommend to anyone!!

Review 69 (2022-11-13 - Rating: 5)
Tony was helpful and professional. I was very impressed that he was willing to show up very late (past 10pm!) to get our problem fixed and allow us to use our plumbing again. Would recommend.

Review 70 (2021-04-06 - Rating: 5)
Eddie Garcia came to my home. He was very nice and efficient. He unclogged the main drain (my toilets, washer, and tub were all clogged and overflowing) and explained to me what he was going to do. He got the work done very quickly and I would use RotoRooter again because of his great service.

Review 71 (2022-11-26 - Rating: 5)
Jerry was amazing. He was polite, professional, walked us through everything he was doing. He completed the job to great satisfaction. I would definitely recommend using Roto Rooter.

Review 72 (2024-06-10 - Rating: 5)
Lal was so amazing! Such a good worker and helped with my clogged pipe! Thank you

Review 73 (2020-07-19 - Rating: 5)
Mr. Phil was the best. All I can say is, he’s very patient and calm. I was panicking due to the fact the kitchen sink had been clogged overnight. The smell is awful and he knew exactly where the problem is. While Mr. Phil is working on the sink, I was able to have a nice conversation with him. He didn’t treat me like a customer, he treated me like he knew me for years. Great experience and great attitude coming out on a Sunday. He took care of us 🥰🥰👍🏼👍🏼🙏🙏

Review 74 (2023-06-17 - Rating: 5)
Jerry and his partner were on the scene very quickly, and were super friendly and professional. They took care of the issue quickly and efficiently. Highly recommended.

Review 75 (2022-12-09 - Rating: 5)
Jerry-(Gerald) Came an hour then what I was told scheduled wise on the phone. Polite, Friendly, Professional and most important Honest! My Toliet Was Running and we knew at first it had to be the valve. In order to fix it on my toliet he would of have to go inside and take the whole valve system out and replace it with everything else, which would of been $500. But he did some more digging and turned out, my rubbery seal on the bottom was loose. And with diagnosis and easy fix $129. Saved $371. So not only was he professional but he kept digging just to be sure and was upfront with me. And that goes a super long way in my book. Will be calling them back and asking specifically for this guy. 10-Stars Service All The Way Round. Thank you Jerry and Rotar Rooter 🙏🏾👍🏾💯

Review 76 (2020-01-24 - Rating: 5)
Great experience with Roto- Rooter; quick response and scheduled my appointment quickly and the same day. Vincent was the technician and he was great! Very friendly, efficient and provided outstanding service and fixed the issue in a timely manner! Highly recommend.

Review 77 (2024-01-20 - Rating: 5)
Excellent service! Miguel was extremely professional & walked us through the entire experience throughly & took the time to answer all of our questions a s concerns. Highly recommended.

Review 78 (2023-06-26 - Rating: 5)
Miguel Campos spent hours here taking pictures and measurements of water damage. He even talked with my insurance agent. He showed up fast when I called and was very kind walking me through all the steps.

Review 79 (2020-02-12 - Rating: 5)
They came exactly when they said they would. Thats 5 stars on its own. Kyle was awesome. Answered all my questions and had a great attitude despite the cold and snow. On top of it all, he got the job done quick. It was a fair price and the complimentary videoscope is a nice bonus. Its a good feeling when you find a service company you know you can rely on.

Review 80 (2022-11-20 - Rating: 5)
James B was very friendly. We were told he would arrive in about 30 minutes, it took closer to an hour for him to arrive but once he did he immediately told us what he would need to do and the cost for repairs. He was knowledgeable and helpful.

Review 81 (2022-12-19 - Rating: 5)
James B came to my home here in Bates Hendricks early this morning. He was here within an hour of calling (10 am-ish), he had a pricing chart and was able to give me a quote to replace my spigot and hose bib. James went and got supplies and had the job done and invoiced by 1pm. He even gave me a slight discount on the final price since the materials were a bit more expensive than he had originally guessed. Thanks for being so responsible and quick!If you have a spigot freezing, be sure to call before the frost breaks so youre working with ice and not water damage! Its free to have them come and at least take a look. It turned out I had winterized my hose bib just fine, but the actually closing mechanism had failed on me. Im glad I caught the problem before things dethawed and flooded everything.

Review 82 (2021-02-08 - Rating: 5)
Jeff did a fantastic job of communicating while he was diagnosing the clogged sewer drain, he was up front about what it would take and the cost. Once he started work he was honest about the condition of the drain and showed me what the issues were and explained everything to my satisfaction. Plus it was cold as hell outside and he took his time with the auger to make sure the sewer pipes were clear both ways. Thank you Jeff!

Review 83 (2024-11-01 - Rating: 5)
Technician was very courteous and resolved our issue quickly! Thank you so much!

Review 84 (2020-01-18 - Rating: 5)
Vincent and Chris came to assess why my basement continued to flood. An issue that the contractors from my home warranty company could not figure out. The problem was a detached pipe under my deck. Very, very simple. In about 2 hrs they had my sump pump working properly and no more flooding. They were professional and fantastic! I definitely recommend them!!!

Review 85 (2023-04-26 - Rating: 5)
I wish I could remember his name! He experienced the same issue I did, trying to install the plumbing to my bathroom sink. We talked it out, found the missing piece, and he properly finished installing my sink! My depression and procrastination took a year in a half to get this done, and words cant express how overjoyed I am to finally have a working sink! Thank you!

Review 86 (2022-11-06 - Rating: 5)
Van (service man) was at my house 30 minutes after my call. Van did a great job diagnosising the spot of the clog and had it cleaned out quickly. Thank you Van and roto rooter for quick response and professional service.

Review 87 (2020-01-26 - Rating: 5)
Customer service was very courteous and patient with us, over the phone. They were very prompt, on the arrival, as they promised. I received a text message and they arrived within 30 min. They also encouraged a coupon to use and guaranteed their work. They were very knowledgeable and efficient with their work. I really appreciate their service.

Review 88 (2023-02-06 - Rating: 5)
My tech was James Burleson 9008. He was very polite and answered all my questions. He was very professional and very informative about what he was doing. Done an excellent job on clean-up too.

Review 89 (2019-07-24 - Rating: 5)
Matt Kane did a great job this evening. He came out to the house on an emergency call and was very prompt, efficient and cleaned up after himself. I was very pleased with my service this evening. Would recommend Matts services to others.

Review 90 (2023-01-26 - Rating: 5)
Had a sewer line clogged and they arrived and reviewed our complete drain system so they could do the their job professionally and completely. Service tech was professional, friendly, and knew his job well. A definite asset to this company will use them again, if needed.

Review 91 (2024-05-23 - Rating: 5)
The guys came in and get both RO and water softener installed quickly without issue. They really know what they are going.

Review 92 (2020-10-26 - Rating: 5)
In responding to my call regarding damage in my home as a result of a plumbing leak, Miguel Campos, Tony Clarke, and Joe Nixon led their team in an impeccable response. They were personally engaged on the Sunday afternoon that I reported the incident, and had their team on site to assess the extent of damage right away. Miguel personally followed up on site each successive day, and Tony checked in daily as well to stay close to his team’s progress. These are a group of professionals who are prompt, dependable, and who stand by their work. I would highly recommend them and will continue to work with Roto Rooter in the years to come.

Review 93 (2020-02-24 - Rating: 5)
Over the weekend I had the pleasure of hosting a clogged toilet! With this being my only bathroom in the house my need to end this party was immediate. I attempted to plunge and solve the issue on my own to no prevail. After two days of wasted efforts I called roto rooter. In walks Van literally 30 minutes after hanging up the phone. I had explained the issue to Van and even shared my embarrassment of the situation. Van made me feel at ease with his professionalism. He got to work and within 45 minutes he had my toilet up and running! My only issue with the visit was the cost. I thought my heart was going to drop when he told me it would cost $550 to fix the issue. Thank you Van for all you did! Your 5 stars in my book⭐⭐⭐⭐⭐

Review 94 (2024-01-14 - Rating: 5)
Very professional service. Phil was great with explanation of issue and preventative tips. Good communication. Quick and easy.

Review 95 (2019-07-04 - Rating: 5)
We called for service the morning before the 4th of July holiday. The scheduler we spoke was very helpful by advising we could expect service within 2 hours and the service person would call a half hour before the would arrive. We were very pleased with the timeliness of the service and The Service person who came to perform the service. He took care of the problem quickly and advised us of a measure to try ourselves if it happened. We would not hesitate to call Roto Rooter again in the future and would definitely recommend them to friends and family.

Review 96 (2020-01-19 - Rating: 5)
A great service experience today with Phil at Roto-Rooter. We called on short notice on Sunday and he was down within and hour and a half. Our drain under the furnace intake was unable to take in water from both the furnace and our humidifier. My husband and I tried everything. Phil came in and was able to get the job done promptly. He called before he arrived and was within the expected service window. He not only fixed the drain--which was difficult to get to--but he gave us some great advice for the future and guaranteed his work for six months. Cant beat that! Thanks so much Phil. We will call you back, should problems ever arise.Karen Y.

Review 97 (2020-10-17 - Rating: 5)
Mark was patient and professional. He helped find a hard-to-find size water heater and get it installed same day. We are super thankful for Marks time and effort and to Roto-Rooter for being available on a Saturday morning. Thank you!

Review 98 (2019-06-22 - Rating: 5)
Vanlal did an excellent job clearing our main drain today! He was very professional, did a very thorough job, didnt rush but was efficient and cleaned up when he was done. I am giving 5 stars for his work but he was the second technician out today because the first one apparently didnt have the right equipment and said he couldnt help and we would have to have a clean out installed. Had Vanlal not come out we would have been without use of our toilet or shower until at least Monday if not longer.

Review 99 (2022-12-11 - Rating: 5)
James was very helpful. He was very knowledgeable and able to communicate with me on everything in so that I could understand. He was quick and efficient. Very pleasant. I would recommend this company and I would recommend James in particular.

Review 100 (2020-10-18 - Rating: 5)
I contacted Mr. Plumber & Ben Franklin for Sunday service, they said Tuesday was their first appointment. I contacted Roto-Rooter & Tech Mr. Stillinger was prompt, professional and efficient. Job took about 30 minutes and I was back in business. Highly recommend, thanks!

Review 101 (2021-01-29 - Rating: 5)
Eddie was on time and extremely professional. My main sewer line was clogged with roots. Eddie explained every step of the process and showed me what he was doing. He was honest about what the issue was and gave me tips to help prevent this from occurring in the future or at least occurring as frequently. I am extremely satisfied with my service and Eddies work. I will definitely be requesting him in the future.

Review 102 (2022-10-04 - Rating: 5)
Roto-Rooter is always professional, responds quickly, and does a great job. Ive used them four times in the last five or six years and their service is always consistent.

Review 103 (2020-02-13 - Rating: 5)
Van was efficient and very personable. He did a great job dealing with our plumbing issue. We would definitely want to use him as a technician again and would highly recommend him and Roto Rooted.

Review 104 (2020-02-26 - Rating: 5)
Both Chris and Blake did a great job of explaining my drain issue to me and walking me through the steps to fix it. They were friendly and knowledgeable, and I was thrilled to have someone report to my house about an hour after I placed the initial call.

Review 105 (2023-02-03 - Rating: 5)
James B came out to fix our sump pump. He identified the problem immediately and had it fixed within an hour. He was professional and kind, we will definitely request him in the future!

Review 106 (2021-03-02 - Rating: 4)
Called Monday morning to report sewage backup. Spoke with representative and was assured plumber would be at my house within a few hours. Received phone call to report plumber would be arriving in 45 minutes. Jeff arrived on time. He was professional and friendly; assessed the situation and got right to work; and cleared out the main line without any problem.

Review 107 (2020-10-25 - Rating: 5)
Jeff came promptly, and stayed until he knew for sure the drain was cleared of all tree roots. He was extremely helpful, and I’m grateful the cost was reasonable. Ron also came to help and was great!

Review 108 (2020-03-02 - Rating: 5)
I had a plumbing issue and also an issue with my garbage disposal. Vince, 5512, came out on a Sunday afternoon/evening, and got us back up and running. Thank you so much for your speedy and efficient response and service. He was kind, helpful, gave thorough explanations, and completed the job in a timely fashion. Thank you so much for your help today!

Review 109 (2020-07-24 - Rating: 5)
Roto-Rooter always goes above and beyond to give exceptionally excellent service. They are quick to arrive, efficient, and extremely reliable. I love the customer service and thoroughness of the technicians/plumbers. I wish I could give more than 5 stars!

Review 110 (2023-06-06 - Rating: 5)
Toilet got clogged due to alot of tree roots being stuck in the lines. The guys came put in good time. Did a thorough job. Made sure the job was done before leaving

Review 111 (2021-02-26 - Rating: 5)
9 AM:Called Roto-Rooter to unclog my main line after noticing a problem.1132 AM: Problem solved.I know my fair share about plumbing amd I knew exactly what the problem was. Mr. Johnson verified my suspicion. He was great, respectful, honest, and there was no upsell.This company is definitely not the cheapest but 2 hours and 32 minutes from phone call to finished is worth not waiting two days or getting an annoying upsell in the first 10 minutes. If you want your family to shower the same day your main line starts to back up call them.

Review 112 (2023-07-24 - Rating: 5)
Phil was incredibly helpful and got my sewer line flowing again. Great service. Very reasonable. And came on pretty short notice.

Review 113 (2024-03-24 - Rating: 5)
Fast, professional, and courteous. Always had a smile on his face. Very happy with experience

Review 114 (2023-07-08 - Rating: 5)
Phil S. Is so amazing very educated and knows his stuff and very thoughtful in making sure you get the full serviceDavid O. and Irshad outstanding showed me the issue and even showed on my property and what need to be done to stop having this issueGeorge K. very educated about water build up and really appreciate going the extra mile to make sure I understand and know what is needThis guys are outstanding amazing and overall freaking great at there job and they were able to get my house back on track and what the next steps need to be and im so thankful for them and their professionalism Rotorooter make sure you keep all of these guys thank you again

Review 115 (2022-12-13 - Rating: 5)
Your technician. James Burleson, did an excellent job of clearing out my clogged sewer line. It is completely clear of debris and flows normally again. he is very knowledgeable and answered every question I had. Thank you so much!!!

Review 116 (2023-09-12 - Rating: 5)
All the project managers have been great. Explaining things and answering questions. The men doing the work have polite and hardworking.

Review 117 (2024-03-25 - Rating: 5)
Roto-rooter always delivers, and this time, with Dorian, even better than the previous times!Hopefully, problem solved, and not only for the next 6 months!!

Review 118 (2020-10-24 - Rating: 5)
Amazing fast response- Kyle was there within forty five minutes of us placing the call. Had us back up and working quickly- sourced the issue and made recommendations on a permanent fix. Will use again.

Review 119 (2020-07-15 - Rating: 5)
We had a slow draining bath tub in our main bathroom. Roto-Rooter was able to come out the same day I called, after working hours for no additional charge.Kyle Wiening was my service technician. He took a look at my issue and gave me a quote. The problem ended up being more complex than we thought requiring more time and energy on his part. He solved the problem, gave me good recommendations on prevention moving forward, and set us up for a free camera inspection to verify there isn’t damage to the main sanitary drain to the house. The best part is that all of this cake at no additional charge to me and Kyle stayed true to his original quote.Because of Kyles excellent service from his years of experience, I will be using Roto-Rooter for any future plumbing needs.Update: I had a different problem with my drain and Kyle Wiening was able to come out again. He was on time, professional, and fixed my problem.

Review 120 (2021-04-22 - Rating: 5)
Thanks, Eddie! Not only did you take care of our roots in our pipes, you were professional, courteous, and helped explain to me the issue! We will definitely keep your number and call you first with any further issues we may have!

Review 121 (2020-01-20 - Rating: 5)
Vincent was great! He was extremely professional, kind, and knowledgeable. We will definitely use him again to fix any future plumbing issues we may have.

Review 122 (2021-04-14 - Rating: 5)
Kima my plumber did a great job. He is very professional and knowledgeable. He not only fixed my clogged pipe but made appropriate recommendations on how to prevent future issues.

Review 123 (2021-04-09 - Rating: 5)
Jeff was so awesome! He is very knowledgeable and I learned some things about about the stink pipe! He is a very kind man and was able to answer all my questions. He gets 2 thumbs up and 10s on all. Thank you for sending Jeff!

Review 124 (2024-06-10 - Rating: 5)
Dorian was very friendly and knowledgeable about what was needed for my repairs.

Review 125 (2020-02-11 - Rating: 5)
Excellent service. Very clean and professional job was done to remove and install a new sump pump with battery backup system same day of service call. Courteous and professional plumbing professional from Roto-Rooter. Highly recommend them.

Review 126 (2023-04-23 - Rating: 5)
I cannot thank Roto-Rooters enough. Sean Ladd, Erick, Greg, Cody and all the rest of the team that has been here for me every step of the way. Being new to Indiana I feel like I have a family with Roto-Rooters. Thank you! Thank you! Thank you!!!

Review 127 (2021-03-19 - Rating: 5)
Eddie provided retrieval service and was able to remove a 44 foot cable that had broken in the sewage line. Eddie was professional and hard working. He is very knowledgeable and is a true expert at this particular skill. I would highly recommend Eddie!

Review 128 (2022-11-20 - Rating: 5)
Van was my technician. He was very knowledgeable, explained the situation to me in laymans terms and made me feel very comfortable with the entire experience. I would use Van and his company again.

Review 129 (2020-12-16 - Rating: 5)
After having a horrible experience with a technician earlier in the day; Zach showed up at our house after having to drive an hour out his way, at 9 p.m. to fix our toilet! He was kind, and respectful of our sleeping baby. Took care of business and was in and out in 15 minutes. He even took a moment to sanitize our bathroom for Covid safety precautions! Guys like Zach restore our opinion of a company after a bad experience.

Review 130 (2023-07-14 - Rating: 5)
Was having a plumbing issues I could not resolve myself. It was easy to schedule. They called before arriving and arrived on time. Positive experience all around

Review 131 (2022-10-31 - Rating: 5)
I highly recommend service tech Van to perform repairs in your home. Very professional, detailed and tidy as he works. He did an excellent job. Thank you!

Review 132 (2020-07-30 - Rating: 5)
Bill did an excellent job. He was prompt (wore a mask the whole time- I was worried about that and didn’t even need to ask). He was kind, friendly and provided a great service.

Review 133 (2024-02-04 - Rating: 5)
Had a few clogged toilets, had a tech named Phil come out and clear everything within an hour. Great service!

Review 134 (2023-09-11 - Rating: 5)
Phil was great to work with! He was prompt and professional and had it fixed in less than hour and half! Thank you !!

Review 135 (2021-01-20 - Rating: 5)
I would like to give a special Thank You to Kima. He was very professional and really helped educate me on the issue and what things I could do to prevent further problems. He is a very kind individual. I sincerely appreciate his friendly attitude and professional demeanor. Thank you Kima!!!

Review 136 (2023-04-29 - Rating: 5)
Arrived ahead of scheduled time window, gave options as how to render the situation and fixed everything that same day! Would definitely use them again as well as highly recommend!

Review 137 (2024-05-24 - Rating: 5)
Dorian was very nice and had the clogged sewer line cleared in no time he was awesome.

Review 138 (2023-02-25 - Rating: 5)
The technician, Gerald, was very professional and knowledgeable. He did a great job with my complicated plumbing issue and worked quickly with great quality.

Review 139 (2019-07-02 - Rating: 4)
365/24/7! Easy to schedule in a four hour window. Had the sewer line open in an hour. Then brought in a Rigid video camera system at no extra charge and scoped out the line. It was easy for me to see that I will be digging in the near future.

Review 140 (2024-01-27 - Rating: 5)
Phil came out and got our clog removed quickly and thoroughly. Glad to have the water functioning in my house again.

Review 141 (2023-07-09 - Rating: 5)
Phil and Terry did top notch work getting our drains unclogged. They were very professional and upfront about what they were doing.

Review 142 (2021-02-04 - Rating: 5)
I made a mistake in cleaning the dishes up, and put a bunch of rice down my disposal late after dinner. Sure enough, the rice did not work well with my plumbing. After trying to manually snake the drain, I knew I needed a larger gun, and hit the roto rooter website for some assistance. Jeff came out the next morning and were able to resolve my issues and get me back in business!

Review 143 (2019-07-02 - Rating: 5)
We were very pleased with the service we received with our technician, Vanlal. He was very knowledgeable and got the job done fast. He even came late on a Sunday night. Would highly recommend!

Review 144 (2020-01-31 - Rating: 5)
The guys did an excellent job. Very professional, polite, thorough, knowledgeable a very positive experience. I will definitely recommend Roto Rooter. The gentlemen were Mark and Phillip.

Review 145 (2022-09-04 - Rating: 5)
Service guy was knowledgeable and super nice. They were right on time and we were able to get them to our house within a couple of days. We will use them again.

Review 146 (2020-02-22 - Rating: 5)
Jeff went above what I expected for a service call. He provided an educational environment to make me aware of how things worked and what to look for if something like this occurs again. For my money I will be using Roto-Rooter again if necessary.

Review 147 (2021-04-21 - Rating: 5)
Kima was polite, fair, thorough, and made sure I understood every aspect of why the repair was happening. Hoping I don’t need a plumber again soon but if I do I will not hesitate to use Roto Rooter again.

Review 148 (2020-01-22 - Rating: 5)
The staff is extremely friendly and very attentive. Customer service is amazing. Everyone is available at anytime to take a call and help answer questions. Miguel was our contact and was amazing to work with. I would highly recommend them for service.

Review 149 (2019-06-13 - Rating: 5)
I had a main drain blockage after noticing the water in all drains wouldnt go down very quickly. I knew a plunger or chemicals would fix this. I called Roto-Rooter and a tech was hear in about 90 minutes or so. He (Kyle) did his work and was done in 15 minutes! Some dental floss was the cause. I helped him out by flushing/running water from the showers and got things normal. Another guy out with the camera to verify everything was 100%.Both Kyle and the other man (cant remember his name) were both very friendly and professional. But also with a level of casualness and relatable guys.Roto-Rooter will get my call if something happens with my plumbing in the future!

Review 150 (2020-02-11 - Rating: 5)
Our technician Muana was very professional and courteous. He showed up on time, got right to work, and did the job right the first time. Sometimes you don;t know what you are going to get when a service technician comes to the house. Muana could not have been better.

Review 151 (2024-10-25 - Rating: 5)
Very professional and walked me through the process.

Review 152 (2023-03-13 - Rating: 5)
Tony was an amazing! Very courteous, very professional, and even took the extra time to discuss prevent a time measures.

Review 153 (2020-02-26 - Rating: 5)
Kyle was my technician and he was very prompt, polite, and professional!! He worked with me on price and got my drain going in less than 10 minutes! Could not be happier with my service!

Review 154 (2020-01-20 - Rating: 5)
I would like to start off by saying its Roto-Rooter , We know the name and sometimes we try to save money and use someone else that we think is cheaper yet we hope we get Roto-Rooter service. Please dont do that , I tried that and in the end I called Roto-Rooter. It started with the young lady that answered the phone totally professional and kind and helpful. I then met Blake Behr again totally professional and willing to listen and come up with a plan for my home. The gentlemen that came to my home Ron McGraw and Brad Collier once again totally professional they put me at ease , explained what they were doing, how they were going to repair the problem and talked with me with respect and kindness, now these people that I mentioned are people who care and do their job one way.(The Roto-Rooter Way)Thank you all so muchI. Thaniel

Review 155 (2020-01-18 - Rating: 5)
Jeff came out to my house and did a great job. Cut me a deal and exceeded my expectations with his service. Ill be sure to call them back if I have another issue.

Review 156 (2024-10-07 - Rating: 5)
Quick and professional. Cleared up our clog.

Review 157 (2021-12-30 - Rating: 5)
On time very professional, job was done quickly. Kris was great, would recommend and will use again for sure if any problems arise.

Review 158 (2020-01-19 - Rating: 5)
Thanks to roto rooter for prompt and professional help. Paul Dalton replaced the sub pump and the others were helpful and professional. Miguel Campos was very professional and came to explain the process. Thanks to everyone who helped in this flood.

Review 159 (2020-02-04 - Rating: 5)
Roto rooter had service technicians who were in my area quickly. Offered me great advice and service without charging an arm and a leg and were friendly. Would reccomend to a friend.

Review 160 (2021-01-29 - Rating: 5)
Line 1. Plumbing line underneath the toiletLine 2. My homeLine 3. Number of patients by precedence:A – Urgent/1Line 4. Special equipment required:C – Extraction equipment/plumbing augerLine 5. Number of patients:A – Litter/1Line 6. Security at pick-up site:N – No enemy troops in area/security provided by 2 year oldLine 7. Method of marking pick-up site:E – Other/phone call to Roto-rooterLine 8. Patient nationality and status:D – Non-US CivilianLine 9. NBC Contamination:B – Biological/obvious2 year old flushed toy. Roto-Rooter cleared quickly. Jeff was very professional and friendly.

Review 161 (2023-09-06 - Rating: 5)
Came in the same day. Everyone was extremely professional, discussed best options for the money. Worked under the rain with the best attitude.

Review 162 (2020-02-02 - Rating: 5)
Was in need of quick help for signs of water in my basement on a Saturday. Had two Roto team members assessing the situation and diagnosing the problem about an hour after I called. Replaced the sump pump and are now good to go!! Thanks Roto!!

Review 163 (2023-04-21 - Rating: 5)
Norman was professional. He showed me what was wrong, and promptly fixed the problem. You are fortunate to have Norman representing your company.

Review 164 (2023-06-19 - Rating: 5)
Phil was an excellent help unclogging my bathtub today! Was quick and and professional. Highly recommend!

Review 165 (2023-04-13 - Rating: 5)
We had an excellent experience! We called with a leak and they showed up within 30 minutes. Would highly recommend!

Review 166 (2024-06-10 - Rating: 5)
Very helpful and great service. Will refer this Roto rooter to others

Review 167 (2023-07-10 - Rating: 5)
Miguel Campos was extremely helpful, informative and knowledgeable.I was comfortable having him handle the situation.

Review 168 (2020-02-08 - Rating: 5)
Our plumber was knowledgeable and friendly. They got my sewer line cleared after mr. quik said they couldn’t get it done. It was quite a bit more expensive than the 99$ offers, but it worked and there is no sewage in my yard!

Review 169 (2020-10-16 - Rating: 5)
Everyone was so responsive and showed empathy to my plumbing issues. Very professional and courteous as well. Great experience interacting with each individual and everyone was extremely knowledgeable.

Review 170 (2021-03-04 - Rating: 5)
Jeff J showed up within a couple hours to unclog the drain. My older home has some unique plumbing, but he was able to work around/through it to get to the clog. Tub is draining again.

Review 171 (2023-07-26 - Rating: 5)
Roto-Rooter was prompt and completed the job well. Jerry was pleasant and accommodating.

Review 172 (2022-12-20 - Rating: 5)
The the plumber fix a leak under my bathroom faucet. Well done. He was courteous and very informative about the problem. Thank you.

Review 173 (2024-01-30 - Rating: 5)
Great customer service!Friendly and very knowledgeable, arrived quicker than they stated.

Review 174 (2023-06-27 - Rating: 5)
I called and they were out here within the hour at 9pm at night. I always call them first and always will. Thanks for being awesome and thorough.

Review 175 (2023-08-21 - Rating: 5)
Helped troubleshoot the shower problem I was having and offered options on how to get it done. Was very helpful and I appreciated the knowledge to help get my shower working again!

Review 176 (2022-12-12 - Rating: 5)
Tony fixed our water heater in no time and explained everything thoroughly. He was awesome to work with!

Review 177 (2024-01-07 - Rating: 5)
They were very nice and professional excellent service couldn’t be more pleased thank you very much

Review 178 (2020-07-26 - Rating: 5)
I thought the price was higher than average, but the quality was good. Id recommend getting a quote from other companies first. $389 is too high for visit thats under 60 min

Review 179 (2020-07-27 - Rating: 5)
Phil was great. Came on time. Answered all our questions and made sure we understood what needs to happen. Would definitely recommend.

Review 180 (2020-02-21 - Rating: 5)
Answered the call within the hour. Professional,curious, prompt. Repaired problem quickly. Polite young man, represent Roto Rooter well. Will recommend to others.

Review 181 (2021-04-01 - Rating: 5)
Eddie was very knowleable and personable. He knew exactly how to fix the problem for the long term and quickly got to work solving it. A pleasure to work with!

Review 182 (2020-10-22 - Rating: 5)
Super fast, they were there within an hour of calling. They unclogged my drain fast when nothing else was working. Professional and courteous as well!

Review 183 (2021-04-22 - Rating: 5)
Kima arrived quickly to help with clogged drain which had backed up the entire home. He was prompt, courteous and explained the work he was performing.

Review 184 (2020-10-17 - Rating: 5)
Kris came out and unclogged my pipe for me he was very professional and polite. I will always use roto rooter for all my plumbing needs this guy was a life saver!

Review 185 (2020-10-29 - Rating: 5)
Excellent service & on the same day!Technician was knowledgeable, explained the problem and resolved it. Phone personnel were pleasant as well. Highly recommend!

Review 186 (2020-03-02 - Rating: 5)
The service technician, Vala. was very thorough. He demonstrated his expertise, fixing the problem he was called for, and diagnosing another one that was undetected. I am very satisfied.

Review 187 (2023-06-18 - Rating: 5)
Phil and Terry were very professional. They Identified the issue and unclogged our pipe quickly.

Review 188 (2024-03-17 - Rating: 5)
This company went above and beyond and resolved an issue another company previously missed twice before! Will never go to anyone else!

Review 189 (2023-04-21 - Rating: 5)
Norman was phenomenal very kind and helpful. He did a great job.

Review 190 (2020-07-18 - Rating: 5)
Kima came out very quickly and went above and beyond with fixing a damaged toilet flange. He was professional and transparent with the whole process. 5/5!

Review 191 (2020-02-23 - Rating: 5)
Vala at Roto-Rooter has done a lot of plumbing work on my house and has been great to work with each time. Very reasonable pricing too.

Review 192 (2020-02-26 - Rating: 5)
Kyle was wonderful and very knowledgeable on how to fix our plumbing issues. I highly recommend Roto-Rooter for your plumbing or project needs!!

Review 193 (2020-02-12 - Rating: 5)
Plumbers/Technicians are always polite and respectful. Ive had plumbers think I dont understand plumbing because Im a women, but these guys acknowledge that I can have a clue about plumbing. Thanks Van