Jim Russell Plumbing, Heating and Air Conditioning

Located in Lebanon, Indiana

Address: 1301 W South St, Lebanon, IN 46052, United States

Phone: +1 317-873-5773

Rating: 3.8

Review 1 (2024-01-18 - Rating: 5)
Have used Jim Russell many times in the last year and they are always prompt with scheduling the needed services. Most recently I needed a furnace replaced and they got it done the next day in the middle of a week of freezing temps. Andrew went above and beyond and even brought a couple heaters from his home for clients to use to keep warm that night until work could be completed. Thank you!!

Review 2 (2023-02-02 - Rating: 5)
Derek and his crew were very professional and did a great job! They installed a gas line to our ventless fireplace.The bid was fair and they were on time and finished quickly. I would absolutely recommend and use them again.

Review 3 (2024-11-21 - Rating: 5)
We have used Jim Russell for plumbing twice this year. Both times they responded quickly, came right away. Did a great job, cleaned up, and the price was fair. We will call them anytime we have a plumbing or HVAC repair need. Great company.

Review 4 (2018-11-14 - Rating: 5)
AMAZING! We are blown away with the fast service, respect, honesty and integrity that was overflowing from this company from the beginning to the end of our plumbing nightmare! Derek was very professional, reasonable, and an absolute pleasure to work with!! Do yourself a favor and call these guys! They are VERY experienced, ethical and reasonably priced! Derek and his team go above and beyond! We will definitely be calling and referring Jim Russell time and time again!

Review 5 (2023-07-21 - Rating: 5)
Of course you never want to spend the money on something like this but when you need it, it has to work. Great people take the sting out, and great service on quality product, make it a pleasant experience. You are as good as your people, and Dalton makes you great!

Review 6 (2018-04-06 - Rating: 5)
I had never used Jim Russell Plumbing until recently I had a sewage problem going on in the basement. I felt bad for bothering one of the employees at home on a weekend but I wanted some questions answered before I committed. She reached out to one of their guys and got back with me right away to answer my questions and they worked me into the schedule for Monday. Got home from work and thank goodness they had been there and taken care of my problem!! The office followed up with me to make sure everything was working and that I was satisfied. Reasonable rates as well!! I feel very confident I will use them as future needs arise.

Review 7 (2021-06-07 - Rating: 5)
Excellent service by team at Russell Heating and Air. Spoke with Abbey in the morning and Jake was available to look at my AC by 1pm. Jake was able to quickly diagnose the issue and replaced the failed part and had the AC working within 30 minutes time. This team was friendly, professional, and quite efficient. I will definitely use Russel Heating and Air again.

Review 8 (2023-04-17 - Rating: 5)
I have used Jim Russell multiple times. The have always been prompt and got my issue resolved quickly. I would definitely recommend their services when an emergency or issue comes up.

Review 9 (2024-03-01 - Rating: 5)
Excellent service!!! Very honest and fast service! Great customer service! They are very courteous and respectful. Thank you for being prompt! Andrew and Derek are amazing. They care about there customers!!

Review 10 (2022-07-28 - Rating: 5)
We have called them three times for plumbing issues. They have done an excellent job explaining and resolving the issue(s). I am confident in their service and abilities.

Review 11 (2018-05-17 - Rating: 5)
Honest and reliable! Once the technician even told me how to fix my HVAC problem over the phone.. Per my experience with this company I highly recommend.

Review 12 (2024-06-04 - Rating: 5)
Huge shout out I called on behalf of my Daughter last night she had a leak in her crawl space . They sent someone right away . I called at 7:30 they were there by 8 and had it fixed a little after 9 last night ! That is super fast service . They were the only company to return my call . Highly recommend them.

Review 13 (2020-03-23 - Rating: 5)
I’m so impressed with the two gentlemen that were just out here! Not only were they speedy to arrive, they were friendly and personable! I feel confident they got the job done right! It’s hard to find quality service companies and this is definitely a high quality company! Thank you!!

Review 14 (2018-03-13 - Rating: 5)
The team at Jim Russell Plumbing, Heating, & Air are amazing! Always professional, honest, and top notch service! I can definitely tell these guys care and always want to help me make the right decisions when it comes to any of my repairs or replacements.

Review 15 (2015-02-19 - Rating: 5)
Jim Russell plumbing was great. They saved me almost $1,000 compared to Mr. Plumber. Same work, same warranty, professional staff and high quality. If you live in the Zionsville area there is no better plumbing company to call. I will use them every time.

Review 16 (2018-11-06 - Rating: 5)
Friendly and honest work. Fair price. Highly recommend.

Review 17 (2018-05-04 - Rating: 5)
We had a waterproofing company out doing some work and they hit a water line. I called Jim Russell Plumbing and they came out same day and fixed the problem! Very happy!