Earthworm Water Sewer and Drainage

Located in Lebanon, Connecticut

Address: 254 Geer Rd, Lebanon, CT 06249, United States

Phone: +1 860-367-4516

Rating: 4.7

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Comments

Review 1 (2024-12-20 - Rating: 5)
Absolutely love Dave and am so thankful for his quick and prompt service as we were super stressed about plumbing and septic concerns. Dave offered to give us assistance and guidance with our plumbing and was able to take great care of our septic. He is extremely nice, considerate, and super helpful. He goes above and beyond expectations. Will be going with this company for now on!

Review 2 (2024-11-04 - Rating: 5)
Such a great experience right from the initial phone call to express my concerns about our septic, to speaking with David in person at my home as he came out to visually inspect my septic system. David took the time to educate me on how septic systems work. By the time he left, I was reassured that my septic is functioning properly as well as steps to take in the future when it does come time to pumping it out or making repairs. I would definitely highly recommend Earthworm.

Review 3 (2024-11-06 - Rating: 5)
Highly recommend! Quick response and after work done called and asked how everything was going. Saved the day for sure!!

Review 4 (2024-12-19 - Rating: 5)
My family and I had an amazing experience using Dave Benjamin! My mother recently bought a house and well showering. The water was being backed up and pouring out of the pipes in the basement. She called Dave and told him what was happening and he immediately came out On his day off to pump the septic system. He was very knowledgeable on the issues that we were having with our system and he gave us great advice on how to maintain and keep a healthy septic tank. He truly has a passion for what he does and cares deeply for his customers my family and I will continue to use Earthworm water-sewer-drainage, and will recommend him to everyone else we know in need.

Review 5 (2021-10-24 - Rating: 5)
David and his team are very knowledgeable and reliable. We had an issue with a clogged drain and he was able to come out same day to assess the issue. Not only did he confirm the clogged drain, but he educated us on why the issue occurred, how to unclog the drain ourselves, and maintenance tips to prevent a clog in the future. He happily answered all of our questions and put our minds at ease. We truly appreciate the honesty and professionalism of this company - David is overall a great guy and he will forever have our business!

Review 6 (2024-09-13 - Rating: 5)
Best septic service ever Dave and Justin are reliable and very about their craft💯

Review 7 (2021-01-16 - Rating: 5)
David and his team are the most amazing people. We called with a leak and he was here within the hour, at no charge, to tell us what the problem was. He was kind, reassuring, upfront and explained every little detail to us. He never pushed us to go with his service and offered other company names so we look around. I will NEVER use another company again! David and his team have our business forever! I cannot say enough good things about Earthworm Septic!

Review 8 (2020-04-09 - Rating: 5)
Dave is a Phenomenal person. I had him come out to do a septic inspection on a property that I was looking to purchase. Ever prior to coming out he does his homework, he certainly has a complete understanding of the entire septic system in and out. Takes into effect the geographical area and covers all bases. He encourages you to be there because he shares with you his EXPERT general knowledge and most importantly the issues if any you may have with the system. Better yet he does his due diligence and lets you know the true condition of the system, he considers the age and then conducts a thorough inspection resulting in a complete and honest evaluation. As a first time home buyer I certainly appreciate his honesty. I definitely recommend his services and will hire him to do any septic needs in the future. Cant say enough good. Thank you Dave!

Review 9 (2020-03-16 - Rating: 5)
My wife and I are first time septic users. David Benjamin and his assistance came out and did a phenomenal job inspecting our tank. He was very good at showing and explaining the system. He even found the second opening and explained why the system was designed the way it was. I will never use anyone else. Not just a great company but great workers. I highly, highly recommend these guys for all your septic needs.

Review 10 (2023-05-01 - Rating: 5)
Great local business - they took over for the previous company who services our septic tank. They returned my call promptly, arrived when scheduled, did a great job and took time to explain ongoing maintenance schedule. Highly recommend.

Review 11 (2020-09-24 - Rating: 5)
First of, I would like to thank Dave for his honest and responsive service he gave me today. He recommended and advised me about the issue. He showed up after root rooter came and charged me for , basically nothing, other than opening the tank lid and saying the tank was full. I told the guy that I had the company pumped last year. Obviously, he was not thorough doing it. I called Dave and he showed up in an hour. He just poked the clogged pipe and boom the job is done. Last, I would recommend Dave for all future projects of drainage and plumbing.Yuri

Review 12 (2022-06-11 - Rating: 5)
I called David for a question I had about a home he worked on. We must have spent 45 minutes on the phone. A real nice guy. Honest guy. Hes not only looking out for his pockets and that is extremely noble. Super down to earth, funny and really likeable person. Highly recommend.

Review 13 (2020-08-30 - Rating: 5)
Dave performed a septic inspection on a home Im trying to buy and found it needed a new tank. His inspection will end up saving me thousands. He did the work quickly and was very knowledgeable. I highly recommend his services.

Review 14 (2020-07-11 - Rating: 5)
David Benjamin performed a septic tank cleaning and camera inspection on the septic tank and pipe to the leech field. He explained everything he was looking for and what he would be concerned about if he found it during the inspection. He answered any and all questions I had and was even patient enough to wait while I reviewed his write-up of the inspection notes before leaving. I would strongly recommend him to anyone looking for high-quality service! I will definitely be using him again in the future!

Review 15 (2018-11-17 - Rating: 5)
I have had several dealings with the owner, David, of Earthworm (not to mention numerous phone conversations)and I highly recommend him due to his professionalism, knowledge and customer service skills. David is definitely a veteran in this field and knows what he is talking about and always stands by his work. During a crisis he has customer service skills that calms a client, and he gives you reasonable options and makes you realize the sky really isnt falling! Moving forward I will always use David when needed, I will rely on him for recommendations as well. Hes not just a plumber, but a new found friend. His business ethic in this day and age is truly remarkable!!

Review 16 (2022-11-09 - Rating: 5)
We needed a septic inspection and Dave delivered.Hes very knowledgeable and always willing to help. Earthworm Septic just got themselves another long term customer!Highly recommended!

Review 17 (2020-01-13 - Rating: 5)
Very friendly, honest, and professional. They don’t try to up-sell anything.I called them thinking that I needed to have my septic pumped. Turns out, my septic tank was fine and I only had a clog.They took care of the clog quickly and effectively, with smiles.When I do need my septic pumped, I will call no one else.These are my septic guys for life.

Review 18 (2021-12-01 - Rating: 5)
I have used these guys a few times. They are honest, up front and give it to you straight. The work is always well done. Before getting to my house they let me know where I was on the schedule and time they estimated to be at my home. They kept in touch and let me know when they were 15 min out. Had different things going on each time they came out. Some branches in our drain, clogged septic and needed a septic inspection and clean out.

Review 19 (2019-10-11 - Rating: 5)
When you have water backing up in the downstairs shower drain from the clothes washer and flooding your basement in the middle of the night, you want to talk to a plumber, not an answering service. I was so happy (and surprised) when I called Earthworm Plumbing near midnight and was talking directly to the owner of the company. It was nice to be able to explain the issue to someone who quickly understood. He didnt need to come out immediately, but I wanted to know that he (or someone) would be there in the morning.Dave Benjamin arrived as promised the next morning with his coworker, Chris. They were both very knowledgeable and explained exactly what they were doing and why. Dave immediately asked about the septic tank, but I assured him that it couldnt be that because I just had it pumped last year. And the water from the upstairs shower, dishwasher, and toilet did not cause the water to back up.Clearly I misled them because they checked the whole drain and did not find a blockage. They then went straight to septic tank and found a lot of sludge blocking the drain pipe inlet to the tank, just like he first suspected. Dave answered all of my questions as to why this could have happened and how to prevent it in the future.Dave is the most knowledgeable and pleasant man to talk to about plumbing that I have ever met. He actually makes it sound interesting - and sometimes funny. Plumbing is so ingrained in his soul that he can almost diagnose an issue by just a few quick questions. Kind of like the way that Dr. Pol diagnoses animals. You might even say he is the Dr. Pol of plumbing and drainage. Earthworm Plumbing is the only company I will call with plumbing issues from now on. I highly recommend them!

Review 20 (2024-10-27 - Rating: 5)
Called Daves number this week at about 7pm randomly from a google search of the area because I had a disgusting back-up in my downstairs shower. I suspected (hoped) a clogged main sewer pipe but since I have a cesspool and never maintained it that well and this has happened before I also had a bad feeling my cesspool was failing and was staring down a MAJOR expense.Dave took my call and talked issues, solutions, land make up of my area, and answered a bunch of questions. Im a seasoned diyer and do most everything my house needs myself but I knew if this was catastrophic I was gonna be paying big. He came over the next morning while I was at work and while my father was here checked out the system. Called me and said my cesspool was in great shape, said it in fact was a clog and told me what it most likely was, said to go rent the machine to unclog it, gave me some tips on how to properly and safely do it and then said if I didnt want to do it myself he recommended a COMPETITOR because for this minor type of clog the other guy wouldve been a lot cheaper for me. I even called back the next day and he happily answered more questions.I always have my guard way up when it comes to contractors for home stuff because theres so many lowlifes and shoddy business guys out there. Dave was so solid, upfront, honest, forth coming and willing to help and educate I was SO happy I called his number first

Review 21 (2018-04-05 - Rating: 5)
The town of Lebanon wanted us to dig an 8 ft hole in our yard to do some testing for a septic tank. I spoke with David at Earthworm Plumbing. Fortunately he spoke their jargon and quickly took care of all my questions, came over and dug the required hole with his back hoe. It was a relief to have someone on my side who spoke sewer talk jargon with the town. He was very professional and knowledgeable. Davids number is now at the top of my list for septic emergencies or any such issues.

Review 22 (2020-09-25 - Rating: 5)
Called late on a Friday and they arrived in 45 minutes to fix a septic backup. It took them all of about twenty minutes to fix the problem. They were awesome. Reasonably priced. Will not use anybody else going forward. As they say on their business card, problem solved.

Review 23 (2019-09-30 - Rating: 5)
READ THIS!!! My family and I moved here because of the military, so we have very little experience with reputable service providers in this region. Additionally, we are first-time home buyers in this area. We closed on our new home on the 9thof September, moved in on the 10th and by the 17th had a plumbing issue that nearly flooded my basement. Frantic for help I researched all the plumber in the surrounding area, called all my coworkers for advice, and just when I was at the end of my line a good friend of mine referred me to David at Earthworm Plumbing. My family and I hadn’t lived in our new house for more than 7 days. On short notice, I called him at 12pm on the 17th and by 4pm he was at my front door with two trucks worth of equipment. He assessed my issue, informed me of the various possibilities, explained each step of his troubleshooting process and spent the next 2 hours ensuring the problem was resolved to satisfaction.ATTENTION TO DETAIL!!!- I only have access to my basement from the inside of the house. The first thing he did was lay a long tarp from the steps outside to the basement to ensure that nothing was tracked through the house.- He tested the plumbing system at maximum capacity for at least 10 minutes to ensure that the clog was removed.- Had a plan and discussed following actions if drainage was still slow.- Was carefully and deliberate about not causing further damage the plumbing system and my basement.We are appreciative beyond belief that he was the first plumber we interacted with. I am confident in their abilities, and they have my trust and recommendation for fair and straightforward business. It took me a while to unpack my laptop to write this post, but that should not take away from the quality of the work.

Review 24 (2019-11-08 - Rating: 5)
I had a problem with my drain. I didnt know who to call. I asked around and earthworm water sewer was recommended to me. I called and explained my troubles and they quickly responded and resolved my issues. Was very satisfied. Thanks again

Review 25 (2020-10-09 - Rating: 5)
Would recommend this company to anyone. The guys who came out were extremely knowledgeable, respectful, and two of the nicest people I’ve ever met. I will be working with them again!

Review 26 (2023-07-07 - Rating: 5)
This gentleman was very kind and went out of his way to help me. He was professional and on time and I will definitely be using this company in the future.

Review 27 (2024-03-12 - Rating: 5)
This is a very fair honest company that has earned my business indefinitely. Called just for some simple info and was given complete attention and his services were explained very thoroughly. Thank you again!

Review 28 (2019-01-06 - Rating: 5)
David is a honest, quick response, would recommend him wholeheartedly, cant thank you enough

Review 29 (2022-04-04 - Rating: 5)
I had an issue late Sunday night with my septic (that didn’t need Immediate attention) and Dave was at my house by 9:30 the next morning to fix my issue. I have also used Earth Warm many times as a a Realtor and he’s 100% honest, on time and professional. Willing to help and not take advantage of any situation. Great company! Can’t say enough good things about him!!!!!

Review 30 (2021-03-18 - Rating: 5)
Honest and timely. Fair prices and they wont try to gouge you... Unlike some companies that pay to be the first ad you see!Edit:I came back to add to this because Ive been dealing with Dave and his team for weeks now (helping me out with a few things) and they are simply THE BEST!

Review 31 (2019-09-26 - Rating: 5)
I needed a second opinion in a short-notice situation to resolve a pre-purchase issue with my buyer. David and his crew where there at the house within 24 hours and confirmed and contradicted the claims of the first inspector. My buyer and I have reached a quick compromise and agreement without delay in closing. I will definitely use Earthworm again.