Busy Bee Plumbing Heating & Air Conditioning

Located in Lebanon, Tennessee

Address: 137 Southside Park Dr, Lebanon, TN 37090, United States

Phone: +1 615-775-7833

Rating: 4.8

Services

On-site services
Language assistance
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-05 - Rating: 5)
I was out running errands, my wife was at home and she couldn’t stop raving about the experience when I returned. She was thoroughly impressed by their professionalism, the care they took in cleaning up after themselves, and the clear and detailed explanations they provided about the job. She described the entire experience as amazing. We are absolutely thrilled to have found your team and couldn’t be happier with the outstanding service you provide. Thanks again to Kevin and his partner.

Review 2 (2025-01-04 - Rating: 5)
So we purchased this house 3 months ago and now that it’s cold outside our heat pump went down. So we called the number on the thermostat and they came right out. Left us with a $20k quote!!! Wanting a second opinion my wife called Busy Bee. The company is amazing! Super helpful and very knowledgeable people. $12k later we are no longer relying solely on a propane gas log to stay warm. Chris is one of the nicest guys I’ve met and he did not leave until he knew everything was working perfectly. I highly recommend Busy Bee Plumbing Heating and Air Conditioning to everyone for all of your needs.

Review 3 (2025-01-04 - Rating: 5)
I sent an excellent review of Thomas and Matt My phone is malfunctioning and I am not sure if it was delivered to you?As a Senior and a Female I was extremely please with the honesty and integrity of both your employees. I realize that I do not have a heat pump now and that I need to make some decisions soon on what to do. I will definitely consider your company as a resource as the weather gets warmer. Thank you so much for your service.

Review 4 (2024-12-30 - Rating: 5)
Cristian was a great technician. He was able to fix the gas line to our oven very quickly. He was very professional. We will definitely be using busy bee again for all of our plumbing needs.

Review 5 (2024-12-07 - Rating: 5)
This company and its employee Mark Watson are outstanding! Mark was very efficient and highly knowledgeable when it comes to his job. He was very professional and courteous and showed respect to his customer. I will definitely be calling Busy Bee again for any issues with my system and I would ask for Mark personally.

Review 6 (2024-12-31 - Rating: 5)
Eryk was great & professional. Waited on me while I was a few minutes out from my home & then was super quick with the job & explained the work he had done. Would recommend him again for your plumbing needs🙌

Review 7 (2025-01-08 - Rating: 5)
Thomas was very helpful and informative. He let us know about an issue with our warranty that we had no idea. We are pleased with the service call and happy with the terms of amaintenance plan.

Review 8 (2024-11-27 - Rating: 5)
Our heat went out just in time for the cold weather. Busy Bee was amazing! They had a repair man out the next day. It could have been the same day but I had errands, and they were happy to accommodate me. Our repair man Cody was great, very polite and knowledgeable. He had the problem fixed in less that an hour! I will certainly be using them again.

Review 9 (2025-01-05 - Rating: 5)
Checking on my cold air return filters today I noticed that the return vent tube was no longer attached to the vent. I called the number on the card and left a voicemail. Few minutes later I got a return call letting me know that Blake was a couple hours away but headed to us. On a Sunday in not so good weather. Blake repaired the vent tube played with my dog for a bit and was on his way. Amazing people and service at Busy Bee

Review 10 (2024-12-23 - Rating: 5)
I came in at 3 o’clock in the morning to find. I had no heat two days before Christmas. Called Busy 🐝 Bee and had someone at my house. By 9:30 not only did they send two technicians, but they sent their best. Thomas Nunamacher seem to know immediately what the problem was. Upon checking, he told me that he was correct. It had been wired improperly and blown a fuse in my fuse box. Even though he had to go and get apart, he had me back running in about an hour time this isn’t the first time I’ve used Busy 🐝 Bee and it will not be the last. They’re incredible. and very fair priced thank you merry Christmas

Review 11 (2024-05-15 - Rating: 5)
Our Technician, Chris is/was very attentive to our needs. He understands how we must repair & perform maintenance before/after operating hours due to how sound control is a must for our quiet spa. Chris was prompt, articulate & asked the right questions.I am a huge fan of BUSY BEE and appreciate how the Owner, William & his team always go above & beyond for Small Businesses like my own! They truly are remarkable and I highly recommend them to all. THIRD COAST SALT DAY SPA gives a thumbs up!Truly,Shari Arnold, Grateful OwnerThird Coast Salt Day Spa

Review 12 (2024-12-18 - Rating: 5)
Busy bee is the best plumbing business that I have used. The coming out fee is good. When they get here, they talk things over, explain what they think it may be, and go to work. They go above and beyond to solve the problem. If they cant fix the problem, they recommend someone who can. Who knows, it may be someone at busy bee. Thanks to Chris and A bigger Thanks to Holden on solving the problem and being so patient and polite.

Review 13 (2024-10-14 - Rating: 5)
Busy Bee was very calm and helpful when I initially called (unlike other plumbing companies I had spoken with before calling them). They were here within an hour and a half after finishing up with another job. The plumber, David was here for several hours. He was very understanding of our financial situation and tried many different avenues to get our main sewage line unclogged. We are so thankful for him getting it cleared out. He was also the nicest! Wish I could’ve afforded to get him dinner while he was here!Update: we were still having issues a couple days later and David came out again. Very thorough and so kind. Wish I could give him another 5 stars!

Review 14 (2025-01-06 - Rating: 5)
The temperatures keep dropping, including inside my house. Blake Musick was friendly, knowledgeable and thorough. After a bit of trouble shooting, he had warm air flowing through the vents. Thank you, Busy Bee.

Review 15 (2024-12-29 - Rating: 5)
Billy came to our home on an emergency call late on Saturday night to assist with a plumbing issue. We so appreciated his willingness to do so as we had a house full of company and desperately needed assistance. He was professional and diagnosed the problem. Got a fix for the immediate problem and set us up for an appointment for a permanent fix. Busy Bee has a new customer for any future plumbing needs.

Review 16 (2024-11-20 - Rating: 5)
Christian was my technician and he did a wonderful job. I had a water emergency with my main line and he was dispatched to me within 30 mins. Gave me a fair price and within a short amount of time I was back in business. Highly recommend Busy Bee especially when an emergency arises and you need a job well done quickly

Review 17 (2024-12-19 - Rating: 5)
We started using BB when other big name companies tried ripping us off.Gentleman named Billy Martin came. He was professional, respectful and thorough.Nice man and attentive to what needed to be done. Honest employee. Thank you for helping us determine and fix the God awful smell

Review 18 (2024-12-10 - Rating: 5)
OUTSTANDING JOB and SERVICE from Joe & Zack. Very polite customer service during install of a new AC package. This was a excellent package at a great price. Also shoutout to Joe who came beforehand to do the inspection. Have a great Navy Day!

Review 19 (2024-09-16 - Rating: 5)
**5 Star Service Review**Our AC stopped working.We had a great experience with technician Alex Vondohlen.He quickly diagnosed the issue and had the solution available. He had us back up and running within a hour. Thank you Alex - Nice Work!!

Review 20 (2024-10-16 - Rating: 5)
Originally used for a clog and Eryk did an amazing job. We signed up for the annual inspections and they have been thorough and reasonable. Recently had David and he did an amazing job showing me some issues and appropriate time frames for them to be fixed. Definitely a great company!

Review 21 (2024-12-06 - Rating: 5)
Joseph Waller and the whole team at Busy Bee plumbing did a fantastic job. Very professional on time, and informed me of every step of the process. I would/ will be recommending this company to friends and family.

Review 22 (2024-10-29 - Rating: 5)
Just want to say thank you Joseph for your hard work, honesty and professionalism. Thank you for listening to my concerns and not to brush them off. Busy Bee is my company for a while, their technicians are always reliable, competent and friendly. Highly recommended!

Review 23 (2024-10-09 - Rating: 5)
Joesph was so great with everything! He took time out to explain everything that was wrong with our unit and what we needed to do to fix it. He also let us know what else could potentially be causing us problems with our duct work and went under the house and showed us pictures of everything that was wrong. He never tried to force any services on us. He was very down to earth and helped us understand everything. Would highly recommend Joseph for any HVAC needs! BUSY BEE is great with who they hire! Joined the bee hive today because of such great service.

Review 24 (2024-12-13 - Rating: 5)
Blake from HVAC..was helpful and patient with us as we had so many questions. Thanks much, Blake!Then we met with Erik regarding our banging water pipes...and we had another great experience. Glad we connected with BUSY BEE! Just great customer service.

Review 25 (2024-11-06 - Rating: 5)
David Williamson was super friendly and personable. By the time he left I felt like I had one of my oldest friends, even though we had just met, over to help me fix the corroded fixtures. He did an excellent job and our tub looks new again. Thanks David.

Review 26 (2024-11-27 - Rating: 5)
Christian was great. Very personable, knowledgeable and efficient. Was a pleasure to work with and enjoyed having him in my home. All problem solved and we are very pleased with his work.

Review 27 (2024-12-17 - Rating: 5)
I had a great experience from start to finish. The lady on the phone was very nice and promptly had a technician out to assess the problem with my heat. Mark was very professional and had my heat working within 30 minutes.

Review 28 (2024-11-26 - Rating: 5)
Had to call Busy Bee at 1 am because our heater blower wouldnt shut off and it was 88° in our house. Blake Musick arrived in less than an hour and spent two hours working on our unit. He was incredible. He went the extra mile replacing parts and checking that everything was working correctly before leaving at almost 4 in the morning. When you need emergency HVAC service, I highly recommend Blake and Busy Bee. - Andy & Stephanie Wright

Review 29 (2024-12-13 - Rating: 5)
I’m not sure it will let me do several reviews so I’ll review them all. CODY, NATHAN, and CHRIS all helped us when we bought a new home and had a dud unit that needed replacing just months in. Cody informed us to use monthly air filters (cheaper and more efficient), that our “new” unit (as the sellers bragged about) was warranty void thanks to the outside unit not being hooked up to a new inside unit (thanks a lot sellers!), that I wasn’t crazy and the WHOOSH sound I heard was definitely the coolant leaking back down over and over, and the room was having issues regulating. NATHAN came out and confirmed, took photos, and set up a repairman to come out, which was CHRIS, who came the next day - promptly - and in a matter of hours we had our new unit. All of this in less than 24 hours! Amazing!! AND they all loved our sweet pup, Bandit! Five candy corns from us!

Review 30 (2024-09-24 - Rating: 5)
Mark came by for the semi-annual heating inspection. Bee hive membership is a great service to have. Mark got things checked out and I feel good going into winter. One thing did not go as planned. A switch was left unplugged so the air conditioner was not working. He came right back out and addressed the issue. All is working fine now.

Review 31 (2024-10-08 - Rating: 5)
Cody did an awesome job! He was quick in diagnosing the issues with our recently installed unit. Very knowledgeable and explained everything in detail. Got our unit up and blowing cool really fast!

Review 32 (2024-12-22 - Rating: 5)
I am very happy with Busy Bee HVAC. They came out and fixed an emergency issue I had. My technician Cody deserves 20 stars if I were able to give him that. He called me while on his way and had me do some pre-checks to give him an idea of the issue I was having. He arrived when he said he would and diagnosed the issues. He didnt mind me watching over his shoulder (I love learning stuff) and gave me tips on taking care of my system and the tips/tricks for system maintence here in TN. (Im from the California desert originally)Service was a little pricey, but thats MY fault for requiring an emergency call out! I hope I dont have issues again, but would feel confident with these folks if I do.

Review 33 (2024-09-05 - Rating: 5)
Jeremy was extremely courteous and respectful throughout our interaction. He promptly diagnosed the issue with the system and efficiently arranged for the necessary part to be ordered. His professionalism and attention to detail were evident, and I was very impressed with his approach and demeanor.

Review 34 (2024-09-03 - Rating: 5)
Shane Hood was amazing. Very friendly and professional. Explained and showed me exactly what was wrong with my kitchen sink’s plumbing and fixed it very quickly.(builders didn’t tighten the connectors properly) Also checked under my bathroom sinks to make sure they didn’t have similar issues no extra charge. He did mention their maintenance package but didn’t push when I mentioned I wasn’t financially ready to commit to anything. Will definitely be recommending busy bee to any neighbors that need plumbing or ac issues.

Review 35 (2024-08-29 - Rating: 5)
Shane Hood did an excellent job when doing the plumbing, heating, and cooling inspection. Explaining all aspects of inspection. When I decided to replace hot water heater he was very considerate, polite, informative, and worked diligently. Very punctual. Made sure everything was working properly before leaving. Very helpful with questions I had. Helped to find answers to questions about billing process. I am recommending him and the company to everyone I know.

Review 36 (2024-12-01 - Rating: 5)
Cristian Contreras is very knowledgeable, friendly, and dedicated. Even offered to put in a new hot water heater the same night he came out to check what the problem was. A true professional who does great work quick.

Review 37 (2024-10-29 - Rating: 5)
Shane came our and did a super thorough inspection of our plumbing system. Weve had a decent amount of issues previously and he gave us the peace of mind needed going forward. Highly recommend!

Review 38 (2024-11-21 - Rating: 5)
I’m very happy to have called Busy Bee! Cody was the best. He explained what he found to be wrong then made it right! And did it quickly. The unit is working fine now. Thanks Cody!!

Review 39 (2024-08-27 - Rating: 5)
Holden Locum of Busy Bee Air conditioning, was sent to our home to look at our air conditioning unit which had stopped working yesterday. He called when he was on his way. He was extremely courteous and upbeat. He arrived when he said he would and addressed our issue completely. He took his time to explain the repairs and make sure we were completely aware of what needed to be done and also explained future maintenance to keep our cost down. I have never been so happy with a repair in all of my life. This young man is going places in this world!!! He stands out in his profession as well as in life! Thank you Holden! We look forward to having you come back and maintain our unit!

Review 40 (2024-09-18 - Rating: 5)
The technician did a fantastic job of replacing my pressure valve. He was courteous, efficient and professional. I am glad I went with Busy Bee and that their techs are knowledgeable and up to date on the latest in the know. Thank you

Review 41 (2024-10-23 - Rating: 5)
A week ago, Monday a technician came out to replace the pop off valve. He did a good job. But Saturday night Sunday morning it leaked again. On Monday I called and dispatch and they put me on the calendar for Tuesday. She did not inform me I would owe a service fee. When the tech came back out and informed me that I needed the expansion tank, I told him I couldn’t afford it and then I was told I owed the service fee. After my last comment, I was contacted by Charles and today a technician came out and fixed my problem. And did an excellent job. Thank you for going above and beyond.

Review 42 (2024-10-08 - Rating: 5)
From the first knock on the door, Mr. David Williamson was extremely professional and knowledgeable. He explained all of our repair options with costs associated with each option. He went over our warranty options and explained the benefits of the bee hive club. His professionalism and knowledge sold us in selecting Busy Bee Plumbing for our water heater repairs!!!

Review 43 (2025-01-08 - Rating: 5)
Henry & Kalab did a great job. Explained everything, very respectful & personable. Would definitely use them again. Good job guys!!!

Review 44 (2024-09-10 - Rating: 5)
I have looked for a reliable plumber to make some repairs to my home. Busy Bee came highly recommended, so I made an appt with them. SHANE HOOD arrived on time and was very professional and respectable, as well as listened to my long list of repairs to be completed. Mr. Hood was very knowledgable of what he was discussing with me, concerning the repairs to be made. He had the parts available with him fixing the most items of priority on my list at the time of visit and made another appointment to repair more items on my list in a very timely manor. I was very pleased with the results as well as impressed with the professional service and quality of repair and maintenance given. Thank you Mr. Hood and Busy Bee for the service provided. Very much appreciated. Beth Null

Review 45 (2024-11-26 - Rating: 5)
Ive had several visits from Busy Bee technicians. They are amazing. Alex was so polite and very patiently explained his recommendations when I asked him questions. Today Eryk came to check out the plumbing throughout the house and under it. I love that you send the same techs out. They remember my home and me. Super service. They know the answers to my questions and although they have suggestions they are never pushy. When I do need something Ill already have an idea why, what it will cost, and Ill be calling Busy Bee.

Review 46 (2024-06-13 - Rating: 5)
Busy Bee has provided 2 services for me this week. Henry was the technician that came to take care of my air conditioning unit. He is wonderful! Very nice, professional, and knowledgeable. I requested him to be my technician going forward. He recommended the duct cleaning and I decided to do that as well. The 2 guys that came today were just as nice and knowledgeable. Everyone that I’ve either spoken to on the phone or met in person has been awesome. I can’t recommend them enough.

Review 47 (2024-10-15 - Rating: 5)
Wow! What a great experience! This was our first time dealing with Busy Bee. Our water heater was leaking, we called at 3:30 on a Saturday afternoon. By 7:30pm, Christian had our old water heater replaced along with a repair/replacement of the regulator valvue under the house.We signed up for the Beehive Club and will be happy to let them take care of our plumbing needs from now on.Christian was exceptionally courteous and knowledgeable. We will make sure to request him as our tech anytime we need service.

Review 48 (2024-08-16 - Rating: 5)
I would highly recommend this company to anyone. I gave them a call at 7:30 am for an issue with my A/C Unit and at 8:15 am a technician named Holden was at my door. Holden done a great and thorough a job. He was very respectful and very informative. The companies prices are very reasonable as well. I am now a proud member of the Bee Hive.

Review 49 (2024-10-13 - Rating: 5)
Busy Bee did wonderfully on installing my sink and adjusting the plumbing for my new sink. They also recognized we may need a new water heater soon and quoted us for it on the spot! They also were very quick and good at communicating with me throughout the process. Will be using again!

Review 50 (2024-11-24 - Rating: 5)
Eryk was great. Very nice and professional. Did a great job on replacing a outside water hydrant. We would definitely call Busy Bee for any of our needs.

Review 51 (2024-12-28 - Rating: 4)
While I hope never to need Dustin Parkers services again. He will be my first call if this sort of thing happens again.He was friendly ,considerate and efficient .

Review 52 (2024-12-31 - Rating: 5)
Dustin from Busy Bee was very knowledgeable and helpful for my plumbing situation. I highly recommend Busy Bee and its staff for all of your future plumbing needs . Thanks again !

Review 53 (2024-11-17 - Rating: 5)
Excellent customer service from Holden, he was on the case straight away! Completed all of the required checks on the system to ensure that I was ready for the cold months ahead. Im so impressed with the professional service that Busy Bee provides that Im signing up for my second year!Appreciate yall.

Review 54 (2024-08-13 - Rating: 5)
Great company to deal with. They were able to get to us quickly, and Shane came out right on time to do the job. He took time, explained everything to us very well, and was finished in a very reasonable amount of time. We will definitely call Busy Bee for any future plumbing help.

Review 55 (2024-08-15 - Rating: 5)
Had to wait a little longer for Cody to arrive but understand he had a customer with health issues which is a priority. Once he arrived he diagnosed the problem quickly and once I approved the cost he had me up and running. He checked the ac operation before leaving. Cody was very professional and hope if I need service in the future hes available. Very happy with the service.

Review 56 (2024-12-19 - Rating: 5)
Holden, our tech, was a pleasure to work with. He is very personable, knowledgeable and did an excellent job explaining what we needed to know and answering our questions. We will continue to do business with Busy Bee.

Review 57 (2024-09-25 - Rating: 5)
Busy Bee representative, Joseph, came to our home to replace one of our air conditioner lines under the house and clean our dryer vent outlet. He was very professional; showed me pictures of the damage, gave me a quote and gave me a quick, next day repair date. I was very satisfied with the work done and would be happy to use Busy Bee again.

Review 58 (2024-09-24 - Rating: 5)
My tech Thomas came out to repair my AC unit and was great. Very nice and professional. He found the problem quickly and was able to solve for it right away. Extremely knowledgeable and passionate about his work. Great tech and great service.

Review 59 (2024-10-09 - Rating: 5)
Busy Bee did fantastic work on my home. They were polite, friendly, and very efficient in their work. I would recommend them to anyone needing their assistance in the future. Thank you Nathan Pagel and you awesome team of guys!😁

Review 60 (2024-10-11 - Rating: 5)
Service was amazing. Everyone involved was more than willing to work around my schedule and the process was seamless from start to finish. I look forward to my membership with these great folks and and happy to say I will be a customer for a long time

Review 61 (2024-10-14 - Rating: 5)
Holden Locum was very professional and knowledgeable. He walked us through everything he did today and we feel comfortable knowing our heating unit has been adequately maintained. Thank you Holden!

Review 62 (2024-08-16 - Rating: 5)
We had a great experience with Cristian. He fixed the leak under our bathtub. He then asked if we wanted him to just check all other plumbing, which was included in price. He let us know of some things we might need done. He was very friendly, professional and knowledgeable.

Review 63 (2024-10-18 - Rating: 5)
Holden was great no problems. Very respectful explained everything in detail. I would be more than happy to have Holden back if another problem comes up. I would love to thank Busy Bee and Holden you did a great job.

Review 64 (2024-12-14 - Rating: 5)
Today, Mr. Mark Watson, the HVac technician came for our semi annual inspection. He has been to our house before on both inspection visits and a service call.Mark always calls and tells me his expected arrival time. He also sends a text with his picture, too.He is very thorough in his inspection of the system. He describes any issues or recommendations in terms we can readily understand(no technical jargon).We have used other service providers in the past, and have not felt comfortable with their reports. However, wereally appreciate and value Marks service and expertise and highly recommend, him and Busy Bee, the company he works for!

Review 65 (2024-09-13 - Rating: 5)
Today we had our ducts cleaned. Our techs were Henry and Kaleb. SUPER, SUPER job!! Knowledgeable, respectful and great at what they do!! They spent time informing us of each step they were doing along the way. Highly recommend these men and the company they work for!! We are breathing clean!! Thanks again, Busy Bee!! 5 stars, *****

Review 66 (2024-08-29 - Rating: 5)
Cody was very knowledgeable and professional from the time he showed up till the time he left. He explained everything as went through the AC unit to find the issues.Very happy for his efforts and we will definitely use his services again in the future!

Review 67 (2024-08-16 - Rating: 5)
Our AC died on us after hours and with 90+ temps outside. Busy Bee was the only company that had a live person answering the phone and got us a technician that night who had our house cooling off within 30 minutes. Very grateful!Mark was our technician and he did a great job explaining what went wrong with our unit and how we could avoid the same problem in the future. We will be signing up for their maintenance service as well.

Review 68 (2024-09-18 - Rating: 5)
Thomas Nunamacher was the technician who came to our house. He was very professional ,understanding and kind in his dealing with me. He had diagnosed the problem as we walked around the house to the air conditioner unit. He had an associate with him who was also very good. I was very happy with the service that they provided. When in need, I will call again. I would hope that Thomas would be our technician. Thanks.

Review 69 (2024-10-17 - Rating: 5)
Thomas Nunamacher was very professional and attentive. He took time and listened. He had answers for all our questions. He explained things in a manner that we could understand. He showed us how to operate our new thermostat. He represents Busy Bee well! We are very pleased. Highly recommend.

Review 70 (2024-08-30 - Rating: 5)
Matt did an awesome job! He along with Holden were able to help diagnose and then take care of our unit. I highly recommend Busy Bee!

Review 71 (2024-09-30 - Rating: 5)
Great service! Alex V was very professional, attentive and polite. He explained each step of the HVAC maintenance as he was going along and when he was done he had a few recommendations for us.

Review 72 (2024-08-31 - Rating: 5)
We had our air conditioning go out on a Saturday morning. I called Busy Bee hoping I could get service after the holiday. To my surprise the came by within an hour. The service rep. Thomas was very professional presenting our options. Thomas got cold air running in about 15 minutes. Outstanding service.

Review 73 (2024-09-07 - Rating: 5)
I was extremely impressed with how well Busy Bee handled my HVAC issue. Very polite, organized, and professional. Holden was very knowledgeable and explained everything in a way that even I could understand. Holden is definitely a valuable asset to Busy Bee. Nathan gets some props here too. He was also great at explaining what I need, along with all of the other options. A great, and pleasant, person to work with. Long story short, they will be handling all of my HVAC needs in the future. Its hard to find great companies like this. Thank you Busy Bee, and God bless!!

Review 74 (2025-01-03 - Rating: 5)
Blake was great! I was waiting on a part from previous accessment to come in and it came in a few days early. Got a call to see if yall could come put it in, of course I said yes. He was out to my house with part in less than 40 mins and had it put in and checked very quickly. Thanks again Blake.Donnie D.

Review 75 (2024-12-03 - Rating: 5)
Blake was extremely professional, polite, and most importantly very knowledgeable in diagnosing my HVAC needs. Based on our experience, signed up for their yearly maintenance service without hesitation. Blake is the most knowledgeable HVAC tech I have met in middle Tennessee, bar none.

Review 76 (2024-11-04 - Rating: 5)
I was very pleased with Shane Hood ..he explained everything to me where I could understand. I highly will recommend this company to my friends..Today November 4-24Billy Martin came to fix my heating element on the water heater ..I am pleased with his prompt service ...I will highly recommend Busy Bee to my friends and family..thank you ...

Review 77 (2024-12-19 - Rating: 5)
Cody our tech was great. He contacted prior to arriving to inform how far out he was and once arrived he went to the units we had since they were about one year old. Cody communicated what he was doing and the purpose of his service. Very polite and informative with my wife even tho I hadn’t arrived home yet.My wife said he was thorough with her and appreciated the explanation of everythingHighly recommend Cody for anyoneThanks Busy Bee for your super Employee Cody

Review 78 (2024-08-29 - Rating: 5)
Mark Watson from Cookeville, TN came by to inspect our unit - he was polite, informative and professional!Then Chris York came with his team to install our new unit - fast, professional and showed consideration for our needs. Great company!

Review 79 (2024-09-19 - Rating: 5)
This was our first experience with Mr. Shane Hood and Busy Bee Plumbing and Needless to say, we were blown away! Mr. Shane was awesome from the first comment about him being Mr. Clean to him finishing up and incredible job on our kitchen sink/drain. We also were offered a cheaper price by actually getting MORE services free in the long run!! Mr. Shane was awesome with our overly friendly dog and never acted as if he bothered him even while he was working! We look forward to future buisness with Mr. Shane and Busy Bee Plumbing!!!

Review 80 (2024-07-20 - Rating: 5)
Service was outstanding!!! Cody was on time and very professional. Lots of knowledge. He explained everything he was doing and answer all my questions.

Review 81 (2024-12-19 - Rating: 5)
Mark was awesome. He checked everything out. Took his time and made sure everything was working properly. I even learned a few things from him about my distemper I didnt know about. He was very knowledgeable and great to chat with.

Review 82 (2024-09-19 - Rating: 5)
Five stars. Jeremy was excellent. Arrived quick. Friendly and professional. Knowledgeable and his efficiency and speed is proof of that. Would recommend him to anyone I know.Thank you Jeremy!Nate

Review 83 (2024-12-11 - Rating: 5)
This is the 2nd time Cristian has been to our house. He is always very polite and professional. I highly recommend him and Busy Bee’s services.

Review 84 (2024-09-04 - Rating: 5)
Busy Bee did an outstanding job at replacing my hot water heater. Both Shane and Christian from Busy Bee Plumbing were very professional and very thorough with their work. I’d recommend their service anytime. Great job guys!

Review 85 (2024-09-07 - Rating: 5)
We had a great technician come out to service our HVAC as we were putting our house up for sale. It was a mess and had to be replaced and the project manager came out that day and miraculously got it in the very next day so we could list our home on Saturday with it already installed. Sold our house the first day so it must have worked! Thanks for the great service

Review 86 (2024-09-10 - Rating: 5)
Joseph was awesome. He has the best customer service and was very respectful of our home. Thank you Joseph for taking good care of our HVAC system.

Review 87 (2024-08-28 - Rating: 5)
Shane did a fine job. His explanation of options available was clear and not overdone and we went with the new water heater and contract for inspections to our cooling, heating, etc throughout the year. Thank you for quick service and Shanes attention to our needs.

Review 88 (2024-08-08 - Rating: 5)
Our technician was Alex and he was GREAT. He was very thorough and explained all of his findings in detail. He was courteous and on time. I felt confident in his knowledge and not oversold on anything. Thank you, Alex and Busy Bee.

Review 89 (2024-08-28 - Rating: 5)
Charles Calvert was a complete professional. From the time he showed up to the time he left was very knowledgeable, friendly and professional. I was very pleased with the installation and service. I would recommend Charles and Busy Bee for any plumbing needs.

Review 90 (2024-11-11 - Rating: 4)
Mark from BusyBee came out and diagnosed my issue quickly. 5 amp fuse popped due to power surge to protect the main board. He replaced and then tested the heck out of it. We now have air!!!

Review 91 (2024-07-25 - Rating: 5)
Outstanding work by Seth and the Busy Bee team!! Our family home needed extensive plumbing rehab and Seth and the team were proactive and extremely helpful on additional issues that popped up when the project started. Greatly appreciated their expertise and help getting everything up to speed quickly!

Review 92 (2024-12-08 - Rating: 5)
Our technician was awesome. He explained everything very clearly and gave us our options. We will use Busy Bee again if we have an issue!

Review 93 (2024-11-01 - Rating: 5)
Outstanding, knowledgeable technician. Took the time to explain, and show me, what does what and why my HVAC wasn’t working correctly, and stayed around to make sure it kept operating correctly. Highly recommend.

Review 94 (2025-01-02 - Rating: 5)
Same day service. Extremely knowledgeable. Super customer service oriented. Would definitely recommend and use for all future needs!

Review 95 (2024-10-22 - Rating: 5)
Busy Bees was able to get us a tech within a couple of hours of my call. Our tech, Shane, was professional, friendly, and able to repair our broken water supply line. Would highly recommend

Review 96 (2024-12-20 - Rating: 5)
Blake MUSICK was very polite and knowledgeable about my heating unit. He was upfront about the cost since a part needs to be ordered.

Review 97 (2024-11-28 - Rating: 5)
Zach was punctual, courteous, and explained everything he was doing. My only gripe was that, had I known there was a special tool to rotate the blade to unjam the garbage disposal, I would have saved myself $200.

Review 98 (2024-09-24 - Rating: 5)
Shane was very professional about his business. Explained all his processes, and if the problems that I am having are fixable and then gave me a full review of costs associated with the fix. I would wholeheartedly recommend him for any future repairs. Very friendly and open.

Review 99 (2024-06-26 - Rating: 5)
Our tech, Christian, was nothing short of awesome. This was not the best time to be dealing with an expensive repair (is it ever?) but he made the process as painless and convenient as possible. Highly recommended. Busy Bee - you got yourself a good one!

Review 100 (2024-09-13 - Rating: 5)
Shane and Busy Bee’s are life savers! I called them when I had a pipe burst and they were at my place within an hour. Shane was so nice and knowledgeable. I’ll definitely be calling them again.

Review 101 (2024-12-10 - Rating: 5)
I want to let you know that your service person Mark is great. Mark has a great customer service attitude. He was able to help me with the issue I had, and make some recommendations.

Review 102 (2024-10-24 - Rating: 5)
Shane was so great! He was prompt, professional, and efficient. I fully trust him to get the job done.

Review 103 (2024-11-27 - Rating: 5)
Joseph, alongside Chris and Tyler, converted our wood-burning fireplace to natural gas. The team was on time, courteous, and did fast, efficient work. We’re extremely pleased and ready for winter with our new fireplace.

Review 104 (2024-08-15 - Rating: 5)
Shane was incredibly knowledgeable and friendly. Having a technician who listens and answers any and all questions is always a blessing, and I always have a million to ask. We now have a company and people to call that we trust with our home!

Review 105 (2024-12-04 - Rating: 5)
Cristian showed up in the time period stated by the company after calling beforehand to let me know when hed be there. He was courteous and efficient. He is an asset to your company. He pointed at work that I’ll possibly need done in the near future.

Review 106 (2024-08-06 - Rating: 5)
Busy bee plumbing and HVAC has been a great experience for me as their service man Shane gave me all the details on the repairs that are needed to replace the water heater and rewire the unit and relocate some parts around it. Honesty and integrity are hard to find but this company has it and I highly recommend them.

Review 107 (2024-06-26 - Rating: 5)
We’ve had Shane and now Hayden come out. Both were courteous and knowledgeable in the work they performed. We are very satisfied and even signed up for their maintenance program. We have peace of mind that Busy Bee will take care of our future plumbing and appliance needs. Also- the customer service is top notch.

Review 108 (2024-08-30 - Rating: 5)
Called busy bee because there was a leak from the drainage pipe from my HVAC unit. Thomas showed up found the leak and got it repaired quickly. He is honest and personable and I would call him anytime to do repairs at my house.

Review 109 (2024-11-04 - Rating: 5)
Shane Hood was so nice and helpful! He’s the kind of guy that you can trust and he’s going to give you all of the context and options to make an informed decision. Thank you, Shane, for doing awesome work and explaining everything to me!

Review 110 (2024-07-30 - Rating: 4)
Everyone I interacted with was very nice. I had called on Saturday after getting home from a soccer game that our air was out and they were here within a couple hours. The issue couldn’t be resolved that day due to the parts that needed to be ordered. Our first technician Thomas quoted us alittle over 700$ for the issues. We had warranty on our unit that covered parts so we were just paying for labor. Come monday one of the parts we needed was discontinued and they would need a whole new part to replace it. Then we were quoted 1398 for the labor. Our technician on Monday, Joseph was great, he had our air up and running in about an hour. None the less our air is running and everyone was very nice and really worked on getting the parts and getting here to get our air running again.

Review 111 (2024-12-03 - Rating: 5)
Bobby went above and beyond helping us out in our time of need! Very nice kind and polite he explained everything thoroughly! Highly recommend!

Review 112 (2024-08-23 - Rating: 5)
Mark was promptly on time. Friendly, considerate and professional. We feel he did a very good job. Very satisfied so far.

Review 113 (2024-08-08 - Rating: 5)
Matt came out and repaired our hvac and saved us from sweltering in the August heat. He also talked me through maintenance of our systems, which was greatly appreciated. He was fantastic - polite, friendly and explained things to me without being patronizing.

Review 114 (2024-06-19 - Rating: 5)
Busy Bee is great. Mark, was thorough, efficient and informative; He did not mind me watching and asking lots of questions. There was No Hard Sale yet he gave detailed information on available services and items when asked. I am very happy with this annual tune-up of our cooling system!

Review 115 (2024-11-08 - Rating: 5)
My technician, Billy, performed my plumbing maintenance today. He was very professional, thorough and polite. I’m very pleased with this company so far and look forward to my heating system check next week!

Review 116 (2024-10-21 - Rating: 5)
Shane has been out to my residence before and he always does great work. He tries to work with you on the best way to approach a problem and solve it. His maintenance work is also very thorough and well done.

Review 117 (2024-07-31 - Rating: 5)
Hayden was extremely professional and very personable. Very much enjoyed his inspection. He displayed outstanding knowledge/experience and presented a variety of recommendations. Was not “pushy” at all and represented the very well.

Review 118 (2024-11-26 - Rating: 5)
Cristian and Bob were very friendly, knowledgable, explained everything going on, and helped with next steps in solving our issue. Definitely calling this company again for any additional needs.

Review 119 (2024-09-06 - Rating: 5)
I was very satisfied with the service I received on our leaking tankless water heater. Eryk knew exactly what to do, explained the whole process, and provided a number of other details, options, and suggestions. He was very efficient, friendly, and engaging throughout the service call.

Review 120 (2024-10-08 - Rating: 5)
Always nice. Always prompt. And deals well with crazy kids and cats. Seriously, they did a thorough inspection of my HVAC. Always give choices about things to maintain and prolong the life of my unit.

Review 121 (2024-06-22 - Rating: 5)
Joe Henry was fantastic and helped us so much. He made sure everything was ready to go and got it up and running in no time. What a god send! He is one of the reasons we stick with Busy Bee because every time we need help everyone is so kind and helpful! Thank you Joe for your kindness and caring!!

Review 122 (2024-07-07 - Rating: 5)
Eryk and his coworker did a great job for us. They were on time, thorough, friendly and professional. While no one likes to pay for an unexpected new water heater, they made the event painless enough.

Review 123 (2024-08-05 - Rating: 5)
Eryk was incredibly helpful to us. He was straight forward honest and made sure I understood clearly what the issue was and suggested a solution to me as though it was his own home. I hope itsbo time soon but I will be requesting Eryk the next time I need any plumbing services.

Review 124 (2024-07-08 - Rating: 5)
Mark was extremely helpful. But the technician that was sent to diagnose the problem, not so much. He diagnosed the problem as being the reversing valve was leaking. But the only quote I received was for recharging the refrigerant and nothing for fixing the problem. Also, Mark told us when he came out there would not be a charge for the service call. But when the other gentleman came out, we were charged $89 for the service call.Update to previous review.I received a call from Brock, Marketing Manager. He is in the process of making things right for me and my family. I really appreciated the call and the promptness in which it occurred. Their company is doing the right thing for their customers. Thank you Brock and all at Busy Bee Plumbing, Heating and HVAC!!

Review 125 (2024-07-09 - Rating: 5)
Knowledgeable tech sent to my home. He found the issue quickly and resolved it with minimum expense. He even did some preventative maintenance on my drain pump that I never knew to do. Arrived quickly and good experience overall.

Review 126 (2024-12-16 - Rating: 5)
Mark got here much sooner than expected on somewhat of an emergency call and did a fast and good job discovering and fixing the problem with my furnace. I would recommend him.

Review 127 (2024-06-25 - Rating: 5)
Thomas was very thorough in going over my system and the steps he was performing. I love that they take pictures of everything they look at in the attic so I dont have to go up there in the heat to see the items on the check list.Thomas gave me some options I could add to my system because of my allergies but there was no hard sell.Very pleased overall with how the appointment went, the amount of time spent evaluating my system and the followup report they sent me.

Review 128 (2024-09-04 - Rating: 5)
Joseph with Busy Bee HVAC company did a fantastic job getting our unit fixed! My husband and I give him an A plus!! Very kind and came after hours quickly so we didn’t have to endure the heat!

Review 129 (2024-08-29 - Rating: 5)
Busy Bee is the place to call. They are all kind and helpful on the phone. Then Joe and Matt came to repair the unit. They did a great job. Both were very knowledgeable and helpful. I appreciate these guy working in this crazy hot weather.

Review 130 (2024-06-22 - Rating: 5)
Great customer service on the phone. They were able to get someone out same day when my AC stopped working. Thomas the tech was great and fixed the issue quickly. He knew what he was talking about and also had great customer service. Well done Busy Bee.

Review 131 (2024-09-09 - Rating: 5)
Busy Bee does it once again! Their strive for customer satisfaction clearly shows. From their friendliness to their knowledge, this company is hands down the best. Holden was very polite, patient, professional and proficient in all of my HVAC needs. I highly recommend this company, trust me, you won’t be disappointed.

Review 132 (2024-09-23 - Rating: 5)
Mark was very polite and went out of his way to be helpful. He provides excellent customer service.I would highly recommend Busy Bee.

Review 133 (2024-08-24 - Rating: 5)
Called Busy Bee at 4pm on Friday and by 7 pm our ac issue was resolved. We weren’t expecting a technician until later in the evening. Needless to say, we were excited to a cool house going into the weekend.

Review 134 (2024-07-30 - Rating: 5)
Yes, Christian took care of our issue.Plumbing connections of the water pipes done right and in good time manner.We did the excavation ourselves and thus easier for Christian to finish what needed to be done. Thanks Joe

Review 135 (2024-09-08 - Rating: 5)
Shane was great! Have us pricing and expectations ahead of time. He also helped us understand what he was doing while he was doing it. Great job!!

Review 136 (2024-10-10 - Rating: 5)
Shane was a very respectable, kind, thoughtful, professional in every way. An intelligent individual on my problem, He also communicated every step of my problem. I give him the highest rating, I will use Busy Bee agin

Review 137 (2024-12-31 - Rating: 5)
Great service. Will definatly recommend. Christian Contreras did excellent work.

Review 138 (2024-12-28 - Rating: 5)
Bobby did a Great job..professional and personable..explained work and a checked to make sure no leaks...

Review 139 (2024-11-23 - Rating: 5)
Great great guy got to work before I was at home with my permission. Fix my problem very professionals love this company. Will always call y’all when I have a problem thank you busy bee.

Review 140 (2024-12-18 - Rating: 5)
Thomas and Matt were great! They were quick and reliable. They explained everything to me and provided pictures.

Review 141 (2024-10-19 - Rating: 5)
Eryk was here to evaluate the cold water problem. He did evaluate the problem. He had a small solutions until the problem is resolvedHe was nice, kind, knowledgeable, we felt like he did a great job

Review 142 (2024-07-06 - Rating: 5)
Mark did a great job. He arrived early fixed the problem, explained to me how to prevent it, and was friendly. I was so impressed I signed up for the maintenance plan. Thanks Mark!

Review 143 (2024-08-08 - Rating: 5)
Joe did a great and thorough job inspecting our units. He addressed issues that need to be attended to that can save us from major issues down the road. Thanks for doing a great job.

Review 144 (2024-10-18 - Rating: 5)
Holden from the service department was excellent. Great at explaining everything he was testing and going to do to get our unit up and running same day.

Review 145 (2024-05-16 - Rating: 5)
Matt was very friendly & knowledgeable. He arrived when he said he would & did a thorough inspection. Matt and all of their technicians have been wonderful to work with!We have been with Busy Bee for several years for both our A/C & heating and our plumbing. We are highly satisfied with their company and would highly recommend them!! 🐝👍🏼

Review 146 (2024-05-13 - Rating: 5)
Charles Calvert was the plumber sent to my house to fix what I thought was a leak. He verified the issue, shared his recommendation, and made the repairs. Charles was professional, kind, friendly, and fast. It was a fantastic experience. I also signed up for the maintenance plan. Great work Busy Bee! Thank you Charles!

Review 147 (2024-12-26 - Rating: 5)
Fantastic service, Christian was very professional, knowledgeable and answered all my questions. Highly recommend!

Review 148 (2024-08-07 - Rating: 5)
Alex was knowledgable and kept me informed during the whole process. I have had a repetitive issue with several other plumbers come and fix the problem. Alex was able to talk to me and based on my answers to him and what he found, he was able to diagnose the true issue and not just correct the problem. I will be hiring Busy Bee to do the work to correct the problem.

Review 149 (2024-08-29 - Rating: 5)
Mark showed up exactly when he said he would, was polite and professional, diagnosed my problem and fixed it for less $ than I thought it would cost. He went over possible issues that may come up in the future and helped me plan for them. Mark is exactly the kind of person you want to show up at your house when things have gone wrong.

Review 150 (2024-08-25 - Rating: 5)
Eryk was awesome, he came in fixed my original leak request, found another leak and fixed that as well. Very friendly, easy to work, I will definitely recommend him and use him again for any future plumbing issues.

Review 151 (2024-06-17 - Rating: 5)
Cody Montoney performed maintenance check on my AC System this morning and I was very pleased with his performance. Explained problem I was having in detail and gave me estimates of what it would take to fix it. I liked how he discussed with me all my options to fix my ac problem, and in addition he was very courteous.I am glad I am a Busy Bee member.

Review 152 (2024-08-20 - Rating: 5)
Eryk did outstanding job fixing my issues. He also gave me some extra tips for future projects. Thanks again Eryk and also thanks for your service as a vet 👍

Review 153 (2024-12-31 - Rating: 5)
Cody came through clutch! Keeping my heat on New Years Eve keeps my wife happy and you know the sayin happy wife…..

Review 154 (2024-07-04 - Rating: 5)
My AC stopped working on the night before the 4th of July. I called 5 HVAC companies that that advertises 24 hrs service. Busy Bee was the only company that committed to providing next day service. They had offered to come out at 11pm but I said the next day would be okay. They were true to their words. They call me the next morning and Thomas, the technician, was exceptional and there when he stated he would arrive. He was thorough and took time to explain in layman terms: the problem, solution, and the cost. Reasonable price. Busy Bee by far provided outstanding- service. When companies advertise 24 hrs service it doesn’t mean you will receive service but with Busy Bee, you do. KG

Review 155 (2024-07-25 - Rating: 5)
Eryk came out and installed two new handicap toilets for us today. He was on time, polite and did a great job!! Very pleased with both the equipment and the service! Thank you!!

Review 156 (2024-12-11 - Rating: 5)
Bobby Smith was very professional.Very pleased with the service he provided.Would definitely recommend him to others!

Review 157 (2024-08-11 - Rating: 5)
The company, Busy 🐝 Bee, plumbing and heating our true professionals. That’s because they hire professionals who love their work.Eryk LOFTIS is just one of those professionals. Dedicated, knowledgeable, And has a true concern that the customer gets what he pays for. I thought the job would take a lot longer, but ERYK knew his job and what to look for. fixed my problem immediately thank you Eric and thank you Busy 🐝 Bee for hiring people like Eric and the others I’ve worked with .

Review 158 (2024-12-31 - Rating: 5)
Mark did a thorough job of checking out my older HVAC unit & explaining what he found.

Review 159 (2024-07-04 - Rating: 5)
Christian, Charles, and another plumber with Charles whose name I didnt catch were all excellent - pleasant and informative. Busy Bee found the issues with our water heater when another company couldnt. Then Busy Bee fixed the issues quickly. It is wonderful to have hot water again! Thank you, Busy Bee!

Review 160 (2024-07-05 - Rating: 5)
Christian arrived promptly and solved my issue in less than 2 hours. He took time to show me camera shots of the drain line clog and explain options to clear. Great service!

Review 161 (2024-07-28 - Rating: 5)
Thank you for taking the time to inspect our water line and giving us suggestions on improving our water line. Very friendly and knowledgeable about what he did, he told us every step of the way on what he was doing.Thanks a bunch,Ellen B

Review 162 (2024-05-09 - Rating: 5)
Gary was the most helpful, knowledgeable, trustworthy and efficient plumbing professional we have ever dealt with. Wow! He really saved us!!! Thank you Gary!!!Charles was an amazing five star service sort of guy! We are so glad that he came. He made our life so easy. We are so excited about our upgraded toilets! You have to get Charles!!!!

Review 163 (2024-06-29 - Rating: 5)
I could not be more impressed by these gentlemen. The crew that came out to instal my unit were unbelievably kind and given that it was unbearably hot outside they maintained their positive attitude the entire time they were here. My house and unit posed some particularly “interesting” issues and required a second crew to come out and help but they managed to get us up and running the day after we purchased our unit. 10/10 completely recommend this company and will use them again.

Review 164 (2024-08-28 - Rating: 5)
Quick, efficient, and thorough! Charles was great and the problem was fixed within 30 minutes. Will be a return customer for all my hvac and plumbing needs from now on!

Review 165 (2024-09-30 - Rating: 5)
Every thing was good but you didnt wear your yellow cover over your boots, when you crossed the living room. Got to give you 3 stars. Bumblebee reached out to me and made things right. So I am glad to give Bumblebee 5 stars.

Review 166 (2024-12-06 - Rating: 5)
Technician was excellent, quick and explained all of our options. We really appreciate the folks at Busy Bee.

Review 167 (2024-11-18 - Rating: 5)
Cody was honest about what i needed and he Is a person i would never let him leave because of money. He is invaluable to your company. Thank you cody and Matt

Review 168 (2024-10-22 - Rating: 5)
Thomas was a great representative of the company. Ive had nothing but great interactions every time Ive interacted with a Busy Bee representative.Recommend the team 100%

Review 169 (2024-06-26 - Rating: 5)
Our air conditioner stopped working during this latest heat wave. Busy Bee was able to get a tech out to see us within 24 hours of calling them. The tech, Joseph, was extremely courteous. He explained his diagnosis process before starting any work. He quickly identified the problem and gave us a detailed explanation of the costs to make the repair. He gave us a couple options for future maintenance and made some suggestions on how we could save some money. Would highly recommend Joseph and Busy Bee and I wont hesitate to call them in the future should we need HVAC service.

Review 170 (2024-09-12 - Rating: 5)
Eryk Loftis of Busy Bee Plumbing was very professional, and courteous. He was professional in his explanation of repair. We discussed future job prospects I was needing.

Review 171 (2024-09-20 - Rating: 5)
Shane was fantastic — super helpful and friendly — went the extra mileGot a drain cleared for us in no time that had over 10 years of build upHad great advise and recommendationsHighly recommend!

Review 172 (2024-07-14 - Rating: 5)
Thomas came out earlier to give a quote for my ac unit because it broke down last night. Called about 10am and he was here around 12:30. Was very thorough with everything going on and had an exact price for me after the inspection was done. Definitely recommend this company and Thomas to anyone in need of repairs! Thanks agin

Review 173 (2024-06-26 - Rating: 5)
Our service tech was Joe Henry and I will ask for him from now on out! He was very thorough, kind and knowledgeable. Ive used your company for many years now. This was his 2nd time here and in my opinion hes an asset to your company. Thank you, Joe!

Review 174 (2024-08-20 - Rating: 5)
Shane did an excellent job. He was so helpful,friendly, was on time, and knew the how and why of my plumbing problem and how to correct it

Review 175 (2024-10-31 - Rating: 5)
Billy was amazing! He went above and beyond for us.It’s because of his service and attitude that we will continue to be Busy Bee patrons.

Review 176 (2024-08-26 - Rating: 5)
Same day Sunday evening service! First time using Busy Bee and I was very impressed with the customer service. They even texted a picture of our service tech so I knew who to expect showing up.

Review 177 (2024-07-05 - Rating: 5)
Tom was great. Very professional !! Explained the problem, pointed out defective part, advised the pro & con of just adding freon, and provided price to repair. I would highly recommend him!

Review 178 (2024-10-22 - Rating: 5)
Exceptional service. The plumber, Shane, answered any questions I had during the installation, and explained everything in detail. The leak was fixed with no issues.

Review 179 (2024-11-02 - Rating: 5)
Billy was a great help. Went through the job with me and was very informative. Thank you Busy bee for hiring people that know how to treat your customers.

Review 180 (2024-11-06 - Rating: 5)
Mark was very polite and professional. Did a great job. Very good people skills and he knew what he was doing. Got the job done.

Review 181 (2024-06-04 - Rating: 5)
Our A/C unit would not come on, so I called the office of Busy Bee. We have been customers of theirs for a couple years. Thomas drove two hours to Crossville, and located the issue and repaired it within 10 minutes. His professionalism and courteous nature is unsurpassed. We will be faithful customers for a long time.

Review 182 (2024-11-06 - Rating: 5)
Busy Bee always does a great job on our seasonal maintenance and has corrected issues we had previously as well as headed off future issues like power surges. Their technician explains all options well including warranty terms.

Review 183 (2024-12-19 - Rating: 5)
MARK was extremely nice and friendly and thoughtful. He answered all of our questions go to a different stretch of a different conversation.

Review 184 (2024-07-23 - Rating: 5)
Seth did an awesome and professional job with the natural gas pipe installation in my home. He even went beyond what I expected in correcting an issue with my gas logs installation that attributed to the original problem with the gas leaks and gas pressure. He knows his stuff.

Review 185 (2024-10-21 - Rating: 5)
Mark was here quick and fixed the problem fast. Explained the issue to us and got us cooling - and soon to be heating - within minutes. Great service.

Review 186 (2024-08-03 - Rating: 5)
Cody was personable and professional. He was quick to diagnose the issue and create a fix. Cody knowledge and service is top notch. Hire and keep people like him.

Review 187 (2024-06-12 - Rating: 5)
Mark showed up when he said he would, introduced himself, and was respectful of my home. He resolved the issue quickly and professionally. He was very personable and was a pleasure to speak to. I would use this service in the future and would recommend them to others.

Review 188 (2024-11-19 - Rating: 5)
Great. Billy was way earlier than expected thanks! He did a great job and was friendly and professional.

Review 189 (2024-06-11 - Rating: 5)
New to TN in 2022 was looking for a reliable company with strong customer service. First attempt with a company that promises smiles didn’t deliver but then I found Busy Bee. If you need an estimate ask for Gary, best customer service experience ever (two different jobs). Kevin was a very patient technician as well. I can not say enough positive things about the BusyBee family!

Review 190 (2024-08-26 - Rating: 5)
Had the best experience with this company! Holden was knowledgeable and so willing to help without hesitation. I really can’t recommend this company enough!!

Review 191 (2024-12-09 - Rating: 5)
The technician was very polite and professional. I would definitely recommend and use this company/service again.

Review 192 (2024-08-16 - Rating: 5)
Busy Bee did a great of getting the part we needed and scheduled the repair quickly. The pricing was great and customer service was excellent. Call Busy Bee for your HVAC and plumbing needs!

Review 193 (2024-07-01 - Rating: 5)
Cody is very professional and personable. Quickly diagnosed the problem with my split unit AC. Because of his personability I decided to place both of my AC units on a maintenance plan with Busy Bee. Cody is the Guru of AC as far as Im concerned. Ill be recommend Busy Bee because of great employees like him.

Review 194 (2024-09-10 - Rating: 5)
Mark was a great tech. Showed up on time and walked through my HVAC service with me. Gave a lot of good information and provided great service

Review 195 (2024-07-31 - Rating: 5)
Busy Bee saved the day for us once again! Thomas Nunamacherr was friendly, knowledgeable and efficient. He fixed our problems and got us up and running again.