Camelot Emergency Water Removal

Photo of Camelot Emergency Water Removal

Located in Lansing, Michigan

Address: 453 Lentz Ct, Lansing, MI 48917, United States

Phone: +1 517-295-0021

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Water damage restoration service
  • Building restoration service
  • Contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    I have nothing but good things to say about my experience with Camelot. The whole crew was helpful, knowledgeable and professional. These guys did great work and had great communication throughout the entire water cleanup job in my basement. I highly recommend them.

  • Review 2 (2024-07-14 - Rating: 5)

    Our basement recently flooded. Our plumber had referred us to Camelot. We had Eric come do an inspection and estimate of the damage. He helped communicate with our adjuster. He had a team out within the hour to start the job. David and Adam came out and immediately started talking us through next steps of the clean up and drying the basement. They were so respectful of our personal belongings and worked quickly but efficiently to move furniture out of the effected areas. They helped ease our minds during a difficult situation and definitely made the process easy. Words can’t express our thankfulness we were referred to them! We would highly recommend if you need emergency work taken care of.

  • Review 3 (2024-11-20 - Rating: 5)

    Excellent company! Water where it doesnt belong is always stressful. Tom was kind, patient, efficient, and knowledgeable in his role as project manager. He stayed with me until the crew had set up the needed equipment to ensure I was comfortable and had all my questions answered. The workers who did the setup (sorry, I dont remember their names!) were fast and efficient as well. If you find yourself in this situation, there is no better company to call. Theyve earned 5+++ stars.

  • Review 4 (2024-12-31 - Rating: 5)

    My sister isnt too good with computers but she kept talking about the people that did the work on her flooded basement after her sump pump failed. She described them as magicians. They were very efficient and had her basement dried out very quickly. She said they kept her informed on everything they did and also made her feel comfortable during the whole project. I believe the guys name that did the work were Keith and Cody. Nothing but good things to say about Camelot, Keith and Cody.

  • Review 5 (2024-12-31 - Rating: 5)

    Great company. Fast response to emergency need. Great friendly crew and very thorough job. Timely arrivals.will definitely rely use them again if I ever need to. Strongly recommend!

  • Review 6 (2024-09-27 - Rating: 5)

    I am very pleased to commend the Camelot staff for the professional, efficient, and friendly way that they handled my project. From the initial contact with Rich, the team leader, David, and the support team, Martin, Marcus and others, including the office staff, my experience was wonderful! I owe them all a big hug!! I will be your cheer leader whenever someone is looking for the services you offer! Thank you, again!

  • Review 7 (2024-08-19 - Rating: 5)

    David and Martin were undoubtedly the most professional, knowledgeable and thorough team, I could have hoped for. They went above and beyond in helping to lift a heavy object onto a dolly for me and took extra care in making sure every square inch of our formerly “dirty water “ basement and steps were clean and sanitized. They certainly exceeded my expectations and I would definitely call Camelot Emergency Water Removal without hesitation in the future.Thank you David and Martin, for being so courteous! I appreciated you both!

  • Review 8 (2024-08-15 - Rating: 5)

    After discovering that I had major water damage under my bathroom flooring due to a wax ring that wasnt seated properly, my plumber recommended I call Camelot.Rich came out first thing the next morning to review the damage and discuss our options. He was extremely friendly and reassuring, even though distraught would be a mild description of my feelings at that point. As soon as we decided to go ahead with the job, David and Martin got to work tearing out the flooring and damaged drywall. They were both very polite and professional and did a great job explaining the damage to me, as well as the next steps. I also appreciated that they left my house totally spotless, despite an obviously messy situation.This has not been a particularly awesome experience, but Camelot has definitely made it a lot more bearable than it mightve been otherwise!

  • Review 9 (2024-07-24 - Rating: 5)

    I highly recommend Camelot as your go to team for any of your water emergency needs. My basement had a mold issue that was undisclosed to me when I purchased my home about a year ago. I got 3 estimates and decided to go with Camelot. First impressions are huge and so the interaction with Eric when he came out to do the estimate won me over. He was very thorough! David and Martin came and did the work and did an excellent job! Any questions I had were answered. David even fixed my sump pump issue by taking out several cat toys! Everyone at Camelot has been very personable and that is huge in my book!

  • Review 10 (2024-12-30 - Rating: 5)

    The technicians that helped us out were great, they came the same day we had issues to start with the cleaning and drying process and then worked hard to get the area prepped for our contractor and plumber.

  • Review 11 (2024-07-29 - Rating: 5)

    David, Rich, Eric and Lucio were fast and efficient at setting up the emergency water removal system. I would highly recommend them. Thank you, Lansing team!

  • Review 12 (2024-08-24 - Rating: 5)

    David, Martin, and Rich have been fantastic in offering professional service. They have gone above and beyond to make sure that they yielded a superior outcome. They listen with sensitivity and caring. I highly recommend Camelot to everyone because these professionals represented the company well.

  • Review 13 (2024-04-23 - Rating: 5)

    A week ago my water heater stopped working and water was coming from it. Though this was in an unfinished area the other side of the wall was finished; therefore, the company installing my water heater sent a request to Camelot to assess if the moisture level was high enough to have industrial fans put in place to dry it out! Rich came over within an hour free of charge and said we were okay and gave me his card for the future. Well one week after that my washing machine sensor stopped working so the water didn’t shut off. My husband and I walked in to water which when through the first vent in the 1/2 next to the laundry and right into the finished basement! I immediately thought about Rich honestly one week prior and gave them a call!This time I had to put in an home owners insurance claim but saw it as God sending me an honest person for what was to come!I rely heavily on customer reviews; therefore, I’ve included photos showing them drying my ceiling with minimum intrusion versus a tear down to ensure no mold can develop!

  • Review 14 (2024-09-11 - Rating: 5)

    Head maintenance manager at capital city Apartments had a flood situation where Camelot emergency water removal came out and took care of us. David and were super professional. Super knowledgeable they were able to answer any question or concern that I had would highly recommend them for your emergency water removal needs

  • Review 15 (2024-08-01 - Rating: 5)

    David and Zander came to my home a did a great job! They arrived earlier than I expected, which was great, and made sure I was completely informed on the next steps I need to take. They were very nice and respectful as well!!

  • Review 16 (2024-11-13 - Rating: 5)

    David and Martin came and did a great job for an unexpected event! It was a long day for them and they did a great job and let me ask a lot of questions as needed! Recommend for tonight days.

  • Review 17 (2024-06-28 - Rating: 5)

    Rich Baker was on the spot, very helpful, David & Martin arrived the same day and got busy Cleaning out the crawl space. They were very courteous, got right to work, and explained everything to me. They are a 5 star team. So glad the plumber suggested them. Even though they are wonderful, I hope I don’t need their services again LOLAdam & Markus were great, took all the equipment away and cleaned up.Camelot will my go to if ever I need help in this matter again.Kudos to a great company.

  • Review 18 (2024-09-27 - Rating: 5)

    I highly recommend Camelot Emergency Water Clean Up. The Camelot crew was consummately professional throughout their work in my home, and I am grateful for their quick and efficient initial response, as well as their ongoing diligence throughout our project from beginning to end.

  • Review 19 (2024-09-13 - Rating: 5)

    Camelot crew were here almost toinstantly. They introduced themselves and started to work immediately .They were pleasant and extremely happy to to keep me apprised of the progress. They were polite and cleaned up the mess they made

  • Review 20 (2024-07-02 - Rating: 5)

    We called Camelot when we had an issue at our business, they were quick to respond and very efficient. David and Martin were amazing! They kept in contact with us daily giving us updates and informing us of every step during the process! They were friendly and informative! HIGHLY recommend!!!!

  • Review 21 (2024-12-27 - Rating: 5)

    Wow!These guys REALLY know how to take care of flooding!You’d never suspect the terrible mess I had in my basement from a broken water pipe when they finished!Definitely a 5-star company!

  • Review 22 (2024-12-17 - Rating: 5)

    David and Martin did a great job, arrived on time, worked hard, and cleaned the crawl space very well. I highly recommend the company for anyone needing water damage cleanup or any services they offer.

  • Review 23 (2024-07-22 - Rating: 5)

    Had an appliance malfunction causing a water leak on my hardwood floors and then to the finished basement below. Rich from Camelot Emergency Water Removal responded quickly to my call and the company is currently taking care of the problem. I cannot say enough about how David and Charles handled their responsibilities with courtesy and professionalism. It’s quite a process to prep the area and they explained their process and helped me understand each step. They even called me Miss Regina. Though it wasn’t necessary, it felt very respectful. Thank you, David & Charles

  • Review 24 (2024-06-22 - Rating: 4)

    David and Martin were awesome. They explained everything very well. Very respectful, professional and did an amazing job. I cant thank them enough. My basement was flooded and i was very frustrated and overwhelmed. David and Martin did such an amazing job i feel so much better! Thank you so much for everything. If you go with company please make sure that you talk about how the contractor which is a third party will have to come on the fix damages. Also, they dont tell you about additional expenses. Make sure you talk to your representative through the whole process, otherwise you find your self charged for items not discussed. Its best to get multiple quotes from other companies but when in emergency mode...

  • Review 25 (2024-06-12 - Rating: 5)

    I had the BEST experience with Camelot Emergency Water Removal. Within 15 minutes of calling someone was on their way to my house, and within 3 hours, the damage was assessed and addressed! It was a pleasure working with everyone involved. I highly recommend this company!

  • Review 26 (2024-06-07 - Rating: 5)

    Had Derek out here from the Kalamazoo branch after a nasty sewage backup. His team did amazing work. They took photos of everything, helped me communicate what was happening with my insurance company, and walked me through the process of what they were doing, what they had already done, and what they were going to do. Extremely polite and professional. I hope I am never in need of their services again, but if I am, Camelot Emergency Water Removal will be my first call.

  • Review 27 (2024-10-04 - Rating: 5)

    David and Martin, Thank you so much for the wonderful job you did in my home. Both were very professional and polite. I cannot ask for anything more. I highly recommend this company! Thank you again.

  • Review 28 (2024-08-17 - Rating: 5)

    Eric, David and Cody did a wonderful job. They were prompt, knowledgable and kept us informed about the process. Very professional. I highly recommend this company.

  • Review 29 (2024-07-12 - Rating: 5)

    Excellent service from polite, knowledgeable people. Made a bad situation not so bad . Keith and Martin got right to work and kept me in the loop the whole time they were there. It was a pleasure to work with them. Same with Braydon and Derrick. Efficient, hard working employees. Kind and reassuring as well. Highly recommend.

  • Review 30 (2024-11-15 - Rating: 5)

    David and Martin came to my Condo diagnosed the problem and fixed it. They were courteous knowledgeable and professional. Highly recommend them and their company.

  • Review 31 (2024-06-11 - Rating: 5)

    We had a second floor sink leak, causing water damage all the way through to the first floor, and the plumbing company that fixed the sink recommended that we call Camelot Emergency Water Removal - and we are so thankful that we followed their advice! Everyone we worked with at Camelot was wonderful, including the person that took our initial call, the project manager that assessed the damage and determined the best approach (Rich), the team that set up the drying equipment (David, Adam, Keith, and Tyler), and the technicians that performed daily checks on the progress (David, Tyler, and Markus). They responded quickly and explained things every step of the way to help us feel confident in the work being performed. Thanks to all of those involved!

  • Review 32 (2024-10-17 - Rating: 5)

    We had a flood at Dwight rich we hired Camelot to help with the flooding . David & Martin as been a big help with the clean up and great customer service ! Highly recommended

  • Review 33 (2024-12-04 - Rating: 5)

    Came out right away. Addressed all concerns and had the job done quickly. Martin , Keith and Tom did a great job and very professional!

  • Review 34 (2024-07-11 - Rating: 5)

    Eric was very meticulous. Came at night and assessed quickly and thoroughly. Arrived early the day of cleaning. He and David were very professional and made sure I knew what was happening and what they had done. I look forward to the completion of the cleaning!

  • Review 35 (2024-09-20 - Rating: 5)

    David and Martin were here to clean my basement. They did an excellent job! Professional, knowledgeable, and explained everything that was done. Kudos to them!

  • Review 36 (2024-07-26 - Rating: 5)

    Keith and Charles took great care of our home. They explained everything down to full detail. Highly recommend their service and the Camelot company!

  • Review 37 (2024-12-31 - Rating: 5)

    Start to finish was an easy process. Tevontae came in and did some measurements and had technicians out the same day to do what was needed.Adam and Marcus were very respectful and careful of belongings in my basement. After everything was done they made sure I was satisfied with their work before leaving. They made an unexpected situation a lot easier to deal with.Highly recommend this company.

  • Review 38 (2025-01-04 - Rating: 5)

    Adam and Marcus were fantastic! Very knowledgeable, great customer service and did a phenomenal job

  • Review 39 (2024-08-14 - Rating: 5)

    Camelot came to my house for emergency water removal and sanitation! They were easy to work with and provide great professional service! Highly recommend!

  • Review 40 (2024-07-05 - Rating: 5)

    David did an awesome job communicating and completing the job! He came out to our grandmothers house after we discovered a category 3 leak (sewage). We found the leak on July 4th and he was here BY HIMSELF scraping carpet and cleaning. He’s a rockstar!!! And super nice!!!

  • Review 41 (2024-05-02 - Rating: 5)

    Camelot was notified about the incident and within a few hours they were here. Assessed the situation and damage and got their equipment on site that day. Explained everything that was needed to be done and answered all my questions and concerns. The overall experience and process was great. This was our first water issue and didn’t know what the process was to get the water and moisture cleaned up. Now I know and the process seemed seamless. They knew what they were doing. Thank you for all your hard work.

  • Review 42 (2024-08-12 - Rating: 5)

    Markus and Eric were great, stopped in and checked on progress dailyMarkus did a great job working around my scheduleWould highly recommend

  • Review 43 (2024-09-27 - Rating: 5)

    Our techs David and Martin were amazing they were easy to work with and did a great job. Rich was great to work with

  • Review 44 (2024-12-08 - Rating: 5)

    From start to finish, working with everyone from Camelot was absolutely amazing. They were very caring and respectful when explaining the situation and resolution, and yes, I asked a lot of questions. The drying process took longer than expected so they checked the basement daily until it was fully dry. It escapes me all the technician’s names but they all were incredible. Thank you, Camelot, I am truly grateful. In our time of need, Camelot was there for my family and I feel confident they will be there for yours.

  • Review 45 (2024-09-11 - Rating: 5)

    David, Martin, and Markus did a wonderful job making sure our ac leak was remedied quickly and efficiently. I would highly recommend!

  • Review 46 (2024-10-19 - Rating: 5)

    David Martin & Rich were great to deal with and did a wonderful job. They are so appreciated. Thank you.

  • Review 47 (2024-06-18 - Rating: 5)

    David, Eric and Adam with Camelot were prompt, hard-working and on time. They explained the situation well. We are thankful they were on the job site to help us.

  • Review 48 (2024-09-06 - Rating: 5)

    David and Lucio were quick and did a great job. I really appreciate the professionalism and explanations. I am very glad we called.

  • Review 49 (2024-07-17 - Rating: 5)

    David, Charles, and Rich did a great job coming to get us dried up after we had some water issues. I appreciated their friendliness and quick work.

  • Review 50 (2025-01-07 - Rating: 4)

    Camelot was very responsive, and their staff were all very helpful, polite and professional.

  • Review 51 (2024-08-05 - Rating: 5)

    David, Eric, Zander, and Martin did a great job working on our needs fast and efficiently, to ensure there was no further water damage!

  • Review 52 (2024-06-01 - Rating: 5)

    Brian, Marcus, and David, did a great job mitigating and repairing our flooded ceiling. Prompt and professional service. They explained the issue and worked until 1:30 AM until the job was complete.

  • Review 53 (2024-10-03 - Rating: 5)

    Rich, Kyle, Zander, & Martin were a pleasure to work with. This crew would be my first call

  • Review 54 (2024-09-11 - Rating: 5)

    Had some water issues and they came over very quickly were all polite and kind came in. Did the job fast but efficiently thank you Eric, Adam Marcus And Cody

  • Review 55 (2023-04-25 - Rating: 5)

    After a leak under our bathtub was fixed, our plumber gave us a card for Camelot to take care of water damage. I was so impressed by their service, and I would definitely recommend them. They responded quickly, were knowledgeable, helpful, professional, and did excellent work.

  • Review 56 (2024-09-12 - Rating: 5)

    Camelot came out to south washington apartment and were very professional and got all their work done thanks to David, martin, and Cody

  • Review 57 (2024-12-13 - Rating: 5)

    David and Martin were amazing! They arrived for an after hours water leak in our crawl space for an emergency cleanup and got the water removed quickly and efficiently. They were both friendly and professional throughout the process. Their prompt response and excellent service turned a stressful situation into a manageable one. I would definitely recommend them and Camelot Emergency Water Removal to anyone in need of cleanup services, thank you David and Martin!

  • Review 58 (2024-05-21 - Rating: 5)

    The company was very quick to respond to my issue. The time spent on the assessment of my issue was above and beyond what I expected the workers were very good and worked in a very timely manner. I would recommend this company and their crew for your needs.

  • Review 59 (2024-06-21 - Rating: 5)

    Our experience with Camelot was outstanding. Prompt, professional, courteous and overwhelmingly competent! Highly recommended!

  • Review 60 (2024-10-22 - Rating: 5)

    Adam and Cody did a fantastic job and were very thorough mitigating all water damage

  • Review 61 (2024-09-12 - Rating: 5)

    The guys were very respectful and curtis. David was very informative, and gave good feedback.

  • Review 62 (2022-11-22 - Rating: 5)

    I had one of the worst housing disasters I could imagine, and Camelot was amazing in their remediation efforts. They came out within hours on a Sunday, their crew (James and Keith) was attentive to detail, great about communicating their timing for their work schedule, and even were patient with my playful dogs who loved having the new people in the house. While I hope I never need remediation services again, Camelot would be my first call if I do.

  • Review 63 (2023-06-08 - Rating: 5)

    We had quite a bit of loss due to Sump Pump failure. Claude, Jeff, Eric and the group that put in the time were very courteous & mindful of seeing that ALL our needs were met. They were so positive & didn’t complain about how much loss was involved. They were also very patient & supportive of Ray as he saw everything that was lost. I’m so thankful for the positive attitude everyone had.

  • Review 64 (2024-10-19 - Rating: 5)

    David and Martin were fantastic! Cleaned our stuff super thoroughly

  • Review 65 (2024-10-17 - Rating: 5)

    David and Martin were very professional, clean, friendly, and knowledgeable! Highly recommend!

  • Review 66 (2024-08-28 - Rating: 5)

    The guys were so nice and professional. They got the job done , I would definitely recommend Camelot !

  • Review 67 (2023-01-02 - Rating: 5)

    We had a pipe burst in our basement due to freezing. Camelot was recommended by the plumber who fixed the pipe, and they responded within about 12 hours of the initial call (this was a very fast response as they were inundated with burst pipes from a blizzard). They worked quickly to assess the damage and put in dehumidifiers and heaters to dry out our basement and living room. They worked directly with our homeowners insurance, kept us informed of every step and were SO professional and kind throughout the entire process. Because they responded so quickly, we have minimal damage to replace. I hope I never need their services again, but will ONLY use Camelot in the future!

  • Review 68 (2023-11-30 - Rating: 5)

    I highly recommend their services! Upon reaching out to them, they promptly arrived at our house within an hour to address the situation. The level of professionalism, expertise, and attention to detail they exhibited throughout the entire process left me truly impressed.

  • Review 69 (2021-12-14 - Rating: 5)

    In cannot say enough about Camelot! In my time as a property manager, I have worked with them for several years. They have come to my rescue numerous times and always in a speedy and professional manner.I have used their air duct cleaning, carpet cleaning, and water extraction services and have been consistently happy with the results.Even though Im no longer in the property management business, their reputation has stuck with me. I continue to recommend them any time the chance arises to friends, co-workers, whoever!They really are the best!

  • Review 70 (2021-12-14 - Rating: 5)

    Had our carpet cleaned today by Camelot.Weve had a few different carpet cleaners out to our house in the many years weve lived here.Ben from Camelot was great!He was friendly and was very willing to answer questions.It was a great experience and I will definitely hire them again and I wouldnt hesitate to recommend them to anybody. Plus, its a family-owned company and I love being able to support them.The overall experience was positive, professional and speedy. Thanks Ben!

  • Review 71 (2022-01-28 - Rating: 5)

    Camelot was my first call after they did such a great job with my mother in laws basement. They were super quick to respond and had the water out the same day. They even moved all of our furniture and boxes out of the basement for us. Everyone that I dealt with was so nice. They showed up with a smile and a friendly face which was so refreshing in such a stressful situation. Highly recommend!

  • Review 72 (2021-12-14 - Rating: 5)

    I am so thankful we found Camelot. We had an appointment the same morning with another water restoration company and I just had a bad feeling they werent going taking the water damage seriously enough. I called Camelot at 11am and they had someone out by 3pm. Within minutes, we had 3 more vans on their way and fans starting the long process of drying our kitchen, bathroom and basement. From Claud, to Ron out project supervisor, we were treated with respect and our problem was taken seriously. We had fans drying our home for 4 days and each day we had someone check on the status of the moisture in our walls. It was explained clearly how things were progressing, and the treatment was thoroughly completed. I am so thankful I got a second opinion and called Camelot based on their 5 star reviews! I would recommend them to anyone dealing with water damage, they were very pleasant and professional to work with!

  • Review 73 (2024-06-27 - Rating: 5)

    Couldnt be more impressed with the fine work and exemplary customer service from Eric, David, and Martin from Camelot. They made a bad situation tolerable.

  • Review 74 (2023-10-04 - Rating: 5)

    These Gentlemen are great! Made a very stressful situation so much easier. They came out the same day to start and came back everyday to check on the drying out process. We would absolutely recommend them. They are awesome!

  • Review 75 (2024-09-30 - Rating: 5)

    David and Martin are AMAZING!! They did such an incredible job and David even lit the pilot on my water heater! I just cant overstate how pleased I am. They had a salesman here in about 25 minutes and David and Martin were here about 20 minutes later. Unbelievably good service! Everyone was so nice and I highly, highly recommend this company!

  • Review 76 (2024-12-03 - Rating: 5)

    Keith and Martin have done a wonderful job of representing your company. Diligent with work and ever helpful with any questions or assistance I have asked of them.

  • Review 77 (2021-12-14 - Rating: 5)

    A flood in the basement is stressful no matter when it happens - now imagine that you discover a four-inch flood of water covering the entire basement floor a few hours before youre supposed to leave the state for your daughters wedding! Honestly, I was in panic-mode when I called Camelot, a company that I had not worked with before, but they turned out to be my knights in shining armor.I was absolutely impressed with Ben, company owner. His was able to calm me down, establish a plan, and begin to execute that plan within an hour of my call. Within a few hours of meeting him, I felt comfortable enough with him (he has an extremely professional demeanor) to leave him at the house to finish the job while we headed to North Carolina for our daughters wedding.Ben kept in touch with us, clearly communicated options for the rest of the clean-up, and he surpassed my expectation of what I would find when I returned home a week later. Our Michigan basement was dry and cleaner than its been in years. Our belongs had been cleaned, dried and were sorted into the following categories: the probably want to throw it out pile, the might be salvageable if you really want to keep it pile, and the its been saved pile. The piles were neatly organized, so they are easy to deal with. This weekend, as Ive been sorting through the piles, I must admit that they did an excellent job sorting, too.I am so grateful to have found Camelot - while I hope to never need emergency clean-up services again, I know that if an emergency does arises for myself, a neighbor, or a friend, Ill know who to call to save the day. Camelot!

  • Review 78 (2024-12-08 - Rating: 5)

    I was very glad of the performance from Camelot Emergency water Removal.The team is cordial,experienced,good workers,make you feel as family and not just a work relationship just to mention a few:Marcus,Adam,Tom....So anything you need with a emergency water removal well give them a cll and they will be there to help...🙂

  • Review 79 (2022-03-11 - Rating: 5)

    I am a new home owner. What looked like a small water leak from a hose in my basement turned out to be an ongoing issue that had soaked a portion of my kitchen subfloor and created mold in adjacent areas. Camelot arrived and immediately set to work and advised me to call my insurance company and told me what would likely be covered and would not be covered. A team of people coordinated to expose the wet wood, dry it out and eliminate materials where mold had settled. They showed up when they said that they would and completed their work as promised and cleaned up any mess that had occurred. I couldn’t be more grateful for their help during an upsetting time. I highly recommend their services.

  • Review 80 (2024-08-19 - Rating: 5)

    Our basement flooded very unexpectedly and thankfully, we called Camelot. Adam, Charles and Marcus were super professional, friendly and explained every part of the process to us. They’re very thorough and made sure to sanitize all the affected areas. We really appreciate all their hard work! Highly recommend this company for restoration!

  • Review 81 (2023-07-19 - Rating: 5)

    Very professional, prompt, friendly staff, both on phone and on site. Tracked down a challenging pipe issue in my basement that was causing water leakages. Thorough and detailed, easy to work with, customer-centered.

  • Review 82 (2024-10-21 - Rating: 5)

    We had a leak behind the faucet and shower head of our master bathroom. We were recommended Camelot to come and provide a free moisture inspection. They came out within the hour.Rich had a nice infrared camera and was able to show us where the moisture was at. He provided recommendations on where they would place fans and dehumidifiers. The techs, Keith and Lucio (Im not sure I spelled it correctly so I apologize if so) came out promptly after we agreed on the solution. This was Thursday. They were very professional and told us our pantry would get warm and helped clear it out so nothing would get damaged. They also set up a fan and plastic bag tube to the wall behind the shower and a fan for under the carpet there. It wasnt a lot of moisture but they wanted to be thorough. The tape did come off the wall once l, but they came out and taped it back up a bit more sturdier the next day.Another technician, Martin came by today to take readings and remove the equipment. He showed us the readings and removed all the equipment in the pantry and just left the fan with the tube upstairs. It wasnt 100% dry but close so they will come back tomorrow.Overall, everything went as smoothly as I could expect. The only downside is the equipment does make a lot of noise so it takes some time to get used to. They did warn us about that though. I would recommend them to anyone who needs water removal done.

  • Review 83 (2024-07-03 - Rating: 5)

    Great place to use! Would recommend David and Martin. Very professional and came by everyday to check out the wall.

  • Review 84 (2024-10-25 - Rating: 5)

    Came right away on a Sunday, when no one else would! Basement had flooded. They moved furniture, ripped up carpet, and started dryers and dehumidifiers very quickly and efficiently! Then they checked every day to see if it all was as dry as it should be. I would highly recommend them to do a great job on your water damage. Cant thank them enough!

  • Review 85 (2024-11-15 - Rating: 5)

    David and Martin were very helpful today. They got the fans and dehumidifier up and running quickly.

  • Review 86 (2022-09-14 - Rating: 5)

    These guys were extremely helpful, professional, and came out very quickly. Their speedy response saved my subflooring from having to be tore out. And they were helpful with things that they didnt have to address as well. When I had a problem down the road they came out and looked at it to see if they could do anything. They didnt have to do that either. I highly recommend them to anybody with water damage.

  • Review 87 (2021-12-14 - Rating: 5)

    Professional, Fast, and above all EXTREMELY Clean!These guys rock. I originally used Camelot to clean my boat. There employees showed up right on time, dressed very clean and where very professional. They where able to get up stains that I expected to stay with the boat for the rest of its life. I have since used the company to clean my business. Again, they show up on time and it is super cheap to add on rooms. Every time they leave I feel like I got a great deal. My family now uses Camelot. I would recommend them to any one.

  • Review 88 (2024-10-18 - Rating: 5)

    I would give 1000 stars if I could, to Adam and Markus! They are both very hard workers, they do a spectacular job and a pleasure to be around. I highly recommend Camelot Water Removal.

  • Review 89 (2022-03-05 - Rating: 5)

    Camelot came out within two hours of my contacting them. My questions were answered to my satisfaction and I received good advice on a number of matters. The crew set up the fans and dehumidifiers very efficiently.

  • Review 90 (2022-04-04 - Rating: 5)

    I had quite a bit of water in my basement right before closing on my house. They came right over and immediately got to work. The basement looked better than it did before. I am very pleased with the work done and how efficient they were. Highly recommend.

  • Review 91 (2024-09-20 - Rating: 5)

    The crew was professional and amazing! They did a fine job of identifying the problem and taking all steps necessary to resolve my issues. thank you, Rich, Dave, and Martin!

  • Review 92 (2022-04-25 - Rating: 5)

    This team was responsive and started the work within hours of discovering the problem. The technicians were friendly, polite, and knowledgeable, able to answer any questions. They were efficient and conscientious about their work. We were very satisfied and impressed with their work.

  • Review 93 (2021-12-14 - Rating: 5)

    I called this company due to water leakage through the ceiling from a bathroom above. They were so responsive and had Brian out there in about an hour. He was so helpful and thoroughly explained what my options were. After trying to get other companies out and not getting call backs, it was so reassuring to get someone there right away and explain what was happening and options to proceed. I would use them again in a heartbeat.

  • Review 94 (2024-09-16 - Rating: 5)

    Adam & Charles were super helpful in what can be a stressful situation. Went above and beyond and left everything in nice shape. Thanks so much!!!

  • Review 95 (2024-08-01 - Rating: 4)

    David, Zander, Corey, Chris ( rocked the mullet), Rich Baker all did a great job. David and the whole crew were very thorough and professional. Great job!

  • Review 96 (2024-05-28 - Rating: 5)

    Came quick, were very courteous and professional. Put down my strip of carpet though they didn’t have to

  • Review 97 (2021-12-14 - Rating: 5)

    Absolutely wonderful. I had a bunch of nasty stains in my basement carpet that I thought I would never get out. Camelot came to my house on time, were fast and had the job done quick. I was amazed to find that all the nasty stains were now completely gone. I recommend Camelot to anyone!

  • Review 98 (2024-08-06 - Rating: 5)

    David and Martin did an excellent job, start to finish.

  • Review 99 (2024-08-30 - Rating: 5)

    Adam and Lucio were polite, nice, and professional! They got the job done quickly and cleaned up after themselves! A+!

  • Review 100 (2024-08-07 - Rating: 5)

    Marcus, Zander & Kyle were in my driveway to start restoration from water damage before Rich even left from giving me an estimate. Spectacular response, professionalism and work overall. Thank you!

  • Review 101 (2021-12-14 - Rating: 5)

    Camelot cleaned my air ducts after a large renovation of my home. They were professional, timely, and did a wonderful job. I highly recommend them!

  • Review 102 (2024-06-18 - Rating: 5)

    David, Martin, Adam, and Markus were outstanding. Highly recommend.

  • Review 103 (2024-07-02 - Rating: 5)

    Tyler M. And Keith L. We’re excellent from start to finish consummate professionals.

  • Review 104 (2024-08-08 - Rating: 5)

    These guys are super professional and quick! Shout out to David and Martin for all the work they do.

  • Review 105 (2024-11-09 - Rating: 5)

    Adam and Markus were wonderful.

  • Review 106 (2021-12-14 - Rating: 5)

    Our basement flooded and they were able to get out the same day! Great service. Ben is fantastic and kind to explain things. Done quick and a great job on clean up.

  • Review 107 (2024-08-02 - Rating: 5)

    Keith, Markus, Eric were amazing. Water in the basement sucks but these guys were pros! Helpful, kind , knowledgeable!!!! A+!!!!

  • Review 108 (2024-12-03 - Rating: 5)

    Martin and Keith were amazing

  • Review 109 (2021-12-14 - Rating: 5)

    Every time I call Camelot, I know that theyll do a great job. Weve required their services on several occasions and each time, theyre quick and thorough. I highly recommend.

  • Review 110 (2023-03-05 - Rating: 5)

    Very knowledgeable staff and fast friendly service. They definitely go the extra mile to assure you that your issue will be taken care of and thry take the time to educate you as to what you can do to avoid issues in the future. Highly recommended.

  • Review 111 (2022-03-02 - Rating: 5)

    I can’t say enough about this company and its people. They are awesome folks. They are confident in what they do and they will make sure that you know that. I pray God I ever need their service in the future but if I do I’m calling and asking for Claude.

  • Review 112 (2024-06-15 - Rating: 5)

    David and martin did a great job. Very polite.

  • Review 113 (2024-07-12 - Rating: 5)

    We live in Jackson, MI. and after the bad rains on July 9 and 10th we ended up with 4 inches of water in our basement which is half finished. We were referred to Camelot Emergency Water Removal by Aspen Heating and Air Conditioning. Eric Steele, the Project Manager, came out on Wednesday, the same day we called them and set up for a cleanup crew to come in. Around 6:00 p.m. on the same day, Wednesday, Kyle and Zander came in and ripped up the carpet and padding and got that out of the house, then removed the water and set up dryers and humidifiers to dry the basement out. They did not leave till around 9:30 p.m. They have been back each day since checking their equipment. Friday evening a humidifier stopped working so we called Camelot and they sent David and Adam over who took care of our problem and made sure all their equipment was running. We are so thankful for Camelot and the great job they have done for us. Great customer service and everyone we have dealt with has been so friendly, helpful and professional. I would highly recommend Camelot Emergency Water Removal Co.

  • Review 114 (2024-06-28 - Rating: 5)

    Super helpful team, had an emergency due to a water tank exploding in my crawl space. Team came out and got water vacuumed and dryers set up and stayed late into the evening to help me. Very much appreciated!

  • Review 115 (2024-07-02 - Rating: 5)

    Great experience with Martin and David! They handled everything wonderfully & got back everyday to check on things! If you are looking for removal i definitely recommend!!

  • Review 116 (2021-12-14 - Rating: 5)

    We’ve exclusively used Camelot for any and all restoration needs.I’m an insurance professional myself and they’ve worked with us on issues that were covered claims and times where it wasn’t.There’s no one we trust, like Camelot Restoration, to handle getting us back to normal after the unexpected happens.

  • Review 117 (2024-07-01 - Rating: 5)

    David, Martin, Adam did such a great job getting everything done in a timely manner and very professional. Highly recommend the company and their people

  • Review 118 (2024-05-31 - Rating: 5)

    Eric, David, and Martin were great to work with. They are friendly and laid back, yet very professional. They were on time and communicated well what the process was going to be and explained everything thoroughly, and showed me so I was comfortable with everything. I0/10 recommend these guys!

  • Review 119 (2024-05-30 - Rating: 5)

    I had water backing up in my basement due to a broken city main. Rich came out from Camelot, assessed the damage, helped with the insurance claim, then sent in the cavalry to clean the basement. David and Martin were very thorough and efficient. Wonderful same day service!!!

  • Review 120 (2021-12-14 - Rating: 5)

    Ben and Alex were so friendly and helpful! They did not sell on us on things we did not need and helped us get to the root of our problem! I wish I could give them 10 stars!!! Thank you!

  • Review 121 (2024-11-16 - Rating: 5)

    All good

  • Review 122 (2023-02-23 - Rating: 5)

    Claud and the boys came through and cleaned up a sewage backup in our basement. Our house smelled like a toilet, but now it smells like a lemongrass meadow. Thanks guys!

  • Review 123 (2021-12-14 - Rating: 5)

    Seemed to do a great job! Waiting a few more days to make sure the clean up was successful. Quick and professional, a real savior when you need it.

  • Review 124 (2024-07-12 - Rating: 5)

    Professional, efficient. Can’t say enough good things.

  • Review 125 (2024-07-24 - Rating: 5)

    Guys we very helpful and professional!

  • Review 126 (2023-01-26 - Rating: 5)

    I highly recommend Camelot services. They did a great job from beginning to end.

  • Review 127 (2023-03-07 - Rating: 5)

    My sump pump had failed and caused flooding in about 50% of my basement. Camelot came in did an assessment and gave me a price to complete the restoration. Initially, I felt their cost was a little on the high side. But I discovered that their pricing was very competitive. Even though it was early evening, they started that same day. They were efficient, thorough, and professional. In other words, they did everything necessary to make sure the basement was dry and sanitized to ensure that no mold would grow. I am very satisfied with the results.

  • Review 128 (2023-10-15 - Rating: 5)

    Eric, Keith, & Markeith did a great job. Definitely would recommend their service.

  • Review 129 (2023-03-20 - Rating: 5)

    We had a sewer disaster in our basement a clog downstream from us resulted in sewer water overflowing our basement sink, after a call they were there within a couple of hours, did the cleanup, threw away damaged stuff, and disinfected the floor and walls of our MI basement. Next day plumbers came and to address the sewer line issue, and we ended up with more water on the floor. Camelot came back and did it all over again. Consummate professionals, understanding, helpful, and worked with our insurance carrier to arrange payment.

  • Review 130 (2023-09-12 - Rating: 5)

    Very professional and friendly company great work great employees

  • Review 131 (2024-06-14 - Rating: 5)

    Very professional and thorough!

  • Review 132 (2021-12-14 - Rating: 5)

    I can’t say enough about the quickness of response, the knowledge, the quality of services, and the value of the services provided by Camelot. I would heartily recommend them to anyone. Water damage in your home is very distressing. Camelot’s care for both my home and for me as the owner navigating this situation we’re superior. Thank you especially to Chad, my lead technician, for his responsiveness and follow-through.

  • Review 133 (2022-07-05 - Rating: 5)

    Technicians were knowledgeable, professional and friendly.

  • Review 134 (2024-06-12 - Rating: 5)

    Great customer service!!

  • Review 135 (2021-12-14 - Rating: 5)

    Great company. Reasonable prices. Prompt.

  • Review 136 (2022-11-16 - Rating: 5)

    Very knowledgeable and professional

  • Review 137 (2021-12-14 - Rating: 5)

    Extremely satisfied!!!!! Highly recommended

  • Review 138 (2021-12-14 - Rating: 5)

    Best around

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