RMS

Located in Lancaster, Pennsylvania

Address: 1001 Millersville Rd, Lancaster, PA 17603, United States

Phone: +1 717-735-7577

Rating: 5

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Service guarantee
Wi-Fi
Wi-Fi
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-06 - Rating: 5)
If you dont know, now you know ... RMS IS IT! If you desire an awesome home audio/video experience, RMS is your company! These kats do amazing things & trust me when I say, you wont be disappointed! RMS!

Review 2 (2023-10-16 - Rating: 5)
The whole team at RMS was totally pro from start to finish at both of our locations. They handled security cameras, speakers, network, music streaming, TVs and proper maintenance of those systems at our 6,000 sq ft brewery/taproom in Lancaster as well as our 1,500 sq ft taproom in Philly. They gave us options to fit our budget and gave us honest feedback on places that we could save money vs. critical parts of our project like network security and speed.They are a great group and I would highly recommend using them for your home or commercial project!

Review 3 (2023-10-23 - Rating: 5)
RMS was a tremendous support during a recent upgrade to our AM system. We approached with a wish list of capabilities, and they worked with our budget and physical plant specifications to meet our needs. Their timely communication and full transparency during the entire process allowed for a streamlined project with no surprises. Their ongoing support leaves us feeling fully supported now that our project is complete.

Review 4 (2023-10-15 - Rating: 5)
RMS has completed a variety of projects for Crossway Church over the past 7-years ranging from technical support for our Crestron lighting controls, to retrofitting our auditorium lighting, to a full install of both high voltage electric and new A/V system in our new classroom wing. With each project they have proved themselves to be highly knowledgeable and capable. We enthusiastically endorse RMS for their industry expertise and top-notch staff.

Review 5 (2023-10-13 - Rating: 5)
Our company has used RMS for our AV integration for 15+ years. They use industry leading tech and stand behind their installations. RMS understands our needs and designs the system to be simple to use.

Review 6 (2017-05-04 - Rating: 5)
RE/MAX SmartHub Realty partnered with RMS in designing and executing our new SmartHub concept for our RE/MAX real estate brokerage. We enthusiastically recommend RMS for their custom technology design and installation work. When we met with RMS at the early planning phase, Caleb Fetter listened to our vision and embraced it immediately, translating it into a comprehensive suite of technology systems that integrate seamlessly. During the build-out phase, Caleb and his team executed the plan with a high level of skill, carefully coordinating with contractors, electricians, and others working on the build-out.Our business depends on high-reliability data and A/V systems, and RMS delivered a customized end-to-end solution that fits our needs perfectly today, and is designed to grow with us as our needs evolve. Our technology allows our Realtors to spend their time meeting with clients and practicing real estate, without having to worry about the technology itself—it simply works.

Review 7 (2015-10-30 - Rating: 5)
My family and I have been clients of RMS for the past nine years. We were fortunate enough to locate them prior to building our home. They assisted in designing and planning all of our media and sound systems throughout our home, including our home theater. They have been exceptional and go above and beyond to meet our needs at any given time. We have worked with them continuously to upgrade and improve our systems as the technology has changed and grown. I cannot recommend them highly enough. You would be lucky to have them for your home and business. You will not be disappointed.

Review 8 (2019-05-15 - Rating: 5)
We hired RMS to help us install our sound system at Decades. Being that its a very unique space, RMS was able to give us the best sound possible to allow the music to be spread evenly in a 15,000 square foot gymnasium. We were nothing but impressed with their meticulous thought and effort put into this project. It was as if they owned it themselves. Great job and great people.

Review 9 (2015-12-03 - Rating: 5)
After spending considerable amount of time and energy on researching media systems I was fortunate enough to stumble upon RMS. They were a dream to work with ten years ago when we built our home - from the design and implementation of our home theater to our inside and outside audio systems. They introduced us to Sonos which is by far the most amazing system. RMS has continued to be a part of our service team by handling the upgrade of old technology to remedying the dreaded dead zone for cell use in our home. All members of their team have been professional and strive to keep us informed and educated as the field of home entertainment changes. Their service will exceed all your expectations. I cannot recommend them highly enough.

Review 10 (2017-01-19 - Rating: 5)
My wife and I have been customers of RMS for over 13 years and could not be more satisfied. Our goal was to have a lighting, television and music system that was easy to operate yet capable of performing complex tasks. RMS exceeded all expectations. Their service staff is very prompt in responding to issues that occasionally arise. I have and will continue to recommend RMS in the future.

Review 11 (2015-11-01 - Rating: 5)
I have worked with RMS for several years. I have found them to be incredibly insightful as to my needs, sensitive to budget issues and responsive to issues and concerns that might arise due to technological glitches. I am now working with them on an addition to my house, and Caleb has been extremely helpful in his recommendations. RMSs end-result is always second-to-none.

Review 12 (2015-10-30 - Rating: 5)
Being self-employed in a customer service business I realize and understand the importance of providing outstanding customer service. The level of service that you provide can weigh heavily on your refer-ability. Ive done extensive business with RMS over the years. From the initial consolation, to the completion of the job, RMS delivered beyond our expectations. Their attention to detail and ability to listen to what the customer wants separates them from the competition.Its without any hesitation I refer RMS to all my friends and family.

Review 13 (2023-10-14 - Rating: 5)
We highly recommend RMS for sophisticated and customized electrical and audio-visual needs. The RMS team provides great service and helpful tutorials for all products and services.

Review 14 (2017-01-12 - Rating: 5)
Having forged a long-standing collaborative working relationship with RMS, the TONO Group family of companies wholeheartedly endorses the exceptional levels of technical finesse and customer service provided by this innovative company. RMS provides unparalleled quality and a seamless set of services and products. Our family of design, construction and real estate development companies frequently team with RMS and employed their services and showcased their systems in our new offices in downtown Lancaster. We hold Caleb Fetter and his crew in highest regard!

Review 15 (2020-03-18 - Rating: 5)
RMS did an excellent job in installing new, Lutron controlled museum lighting in the Snyder Gallery and a new wi fi system in both the house and Barn at Rock Ford. Caleb and his team were all highly professional and courteous.

Review 16 (2019-04-18 - Rating: 5)
RMS recently did all of the wiring for our self service beer bar in west reading. They did unbelievable work and Beer Wall would highly recommend them for any project. They were fair, informative, met timeframes and both owners and staff were a pleasure to work with!

Review 17 (2015-10-30 - Rating: 5)
The guys at RMS did a top notch job for us. Not only did they work within our strict timeline they were also extremely knowledgeable and a pleasure to have around. I am thrilled with the results and highly recommend them to all of our clients.The Shoppe at AK Interiors

Review 18 (2015-11-03 - Rating: 5)
Simeral Construction Company frequently works with Caleb at RMS to meet our clients various and expansive needs. RMS always delivers, and Simeral and our clients could not be happier.

Review 19 (2022-12-07 - Rating: 5)
High-end company that does awesome work with Lutron lighting and shades. They will help you design the system for your home in a very collaborative process. Highly recommend.

Review 20 (2023-11-22 - Rating: 5)
RMS set up the AV system in our previous home and did a phenomenal job. So when my wife and I decided to build our dream home, choosing RMS for the AV work was a no brainer. They did an absolutely amazing job with our sound and entertainment system. Not only do they possess the technical abilities to design and install the most sophisticated systems, they also back up their work with outstanding customer care. We unequivocally recommend RMS. They truly are head and shoulders above all the rest.

Review 21 (2023-10-13 - Rating: 5)
The team at RMS really cares and are very experienced and thorough. I wouldnt hesitate to recommend them and appreciate the work they completed for us and the continuing support.

Review 22 (2015-11-02 - Rating: 5)
I cant recommend RMS highly enough. We have been extremely impressed with the system RMS designed and installed in our home and their on going customer care has been exceptional. Both our indoor and outdoor systems are reliable, user friendly and seamlessly integrated into our daily lives. Thank you Caleb and team!

Review 23 (2015-10-31 - Rating: 5)
We use RMS for everything: audio, video, computer memory storage, lighting, automatic shades, thermostats. Our house is officially smarter than we are, but that isnt a problem for us because RMS stays on top of updates and maintenance with scheduled annual visits in addition to easy availability for service calls. Thanks to RMS our smart home is exactly what we want it to be - user friendly and easy to operate. Now if I could just remember to keep my iPhone charged...

Review 24 (2015-10-30 - Rating: 5)
RMS and their team of professional installers did an outstanding job helping us open up our new Business in Lancaster. They installed custom cameras and video equipment to get us up and running. Not only is the showroom a work of art they worked within your budget to accomplish your needs! Check out their website and stop into the show room to see for yourself.Escape Room Lancaster

Review 25 (2015-11-12 - Rating: 5)
We have work with Caleb (RMS) and his staff for all our in home entertainment needs. They have been great to work with. Creative ideas and a high level of service. We have modified and updated systems over time and RMS has been great in designing and using the latest and greatest technology. They even took over dealing with all the Comcast issues. Highly recommended!