Thompson Family Plumbing & Drain LHC

Photo of Thompson Family Plumbing & Drain LHC

Located in Lake havasu city, Arizona

Address: 321 Lake Havasu Ave, Lake Havasu City, AZ 86403, United States

Phone: +1 928-216-2268

Rating: 4.9

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • Cash only
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Septic system service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-01 - Rating: 5)

    At J Bird Storage, we’ve had the pleasure of working with the team at Thompson’s Family Plumbing and Drain, and their professionalism truly stands out. Their employees consistently carry themselves with integrity and respect, making them a great example of a well-run local business. Highly recommend connecting with them!

  • Review 2 (2025-01-04 - Rating: 5)

    The old adage that you get what you pay for rings true in this case. Yes, Thompson is not cheap. That said, they always provide a range of options to try to fit your budget, and their work is impeccable. Their technicians are professional and knowledgeable and answer questions in plain English, free from jargon (and I have never had to clean up after them!). In short, Thompson is trustworthy, and thats worth a lot.

  • Review 3 (2024-09-23 - Rating: 5)

    My experience with Thompson family plumbing was certainly a positive one. They, were very attentive listed to everything I had to say before he began his diagnosis. The guys Were very knowledgeable, very friendly, very prompt. The thing I appreciated most is the level of communication between the main office and myself. They let me know. Exactly whats coming? And when they would be here, which I appreciated, very much, I would certainly recommend them to anyone that has plumbing problems. These guys were Johnny-on-the-spot.

  • Review 4 (2024-11-30 - Rating: 5)

    I had a very good recent experience with Thompson. The technician arrived on time, gave me a clear estimate and did a thorough job to fix my issue. I thought price was very fair due to the work and time involved. I will use Thompson again!

  • Review 5 (2024-10-25 - Rating: 5)

    Thompson Family Plumbing serviced my thankless water that hadnt been serviced for quite awhile. They were very thorough and knowledgable. Its hard to find good, reliable services in Needles so I am happy to have found a plumbing company that I can count on for future plumbing issues.

  • Review 6 (2024-11-13 - Rating: 4)

    Very pleased with the staff and work that was completed. Technician was very thorough and explained everything in detail. Only reason why a 5 star rating wasn’t given was the price. A bit high but you get what you pay for.

  • Review 7 (2024-11-12 - Rating: 5)

    They are great! Showed up within the hour. Very knowledgeable and friendly tech. Explained everything and had photos! Couldnt have asked for more. Highly recommend this company!

  • Review 8 (2024-06-28 - Rating: 5)

    Very positive experience. I had a water leak somewhere in my yard on my 3 acre plus property. Rex was great, didnt give up until it was found & fixed. The level of communication, knowledge & customer service exceeded my expectations. I highly recommend them & will be using them again if I have plumbing issues.

  • Review 9 (2024-11-07 - Rating: 5)

    We would like to give a big shout out to Thompson’s Family Plumbing. We were in a situation a couple of weeks ago, where we had no running water, toilets couldn’t be flushed.We had a very messy situation.From start to finish, this company was very professional. From their text messaging to their callbacks to their follow ups.The crew was so kind and patient, Riley almost thought he had a permanent fixture at the household.If you would like the job done in a timely manner, with great customer service. I would recommendThompson’s Family PlumbingThank you.

  • Review 10 (2024-12-31 - Rating: 5)

    Came when they said. Found my problem and fixed the same day. Was very nice and professional. Would recommend.

  • Review 11 (2025-01-03 - Rating: 5)

    Setting up our call was very easy the Man that came out was very friendly and there follow up was amazing I would highly recommend them

  • Review 12 (2024-01-02 - Rating: 5)

    I am writing to share my recent experience with Thompson Family Plumbing, specifically with the owner, John. I recently had a significant drainage problem at my home in Parker, and John came out personally to address the issue. Not only did he successfully resolve the problem, but he also provided exceptional service by going above and beyond to check and address other plumbing issues we had.I was thoroughly impressed with Johns professionalism, expertise, and dedication to ensuring that the job was done to the highest standard. Additionally, he offered us a great deal, which further added to our overall positive experience. It was evident that John and his team genuinely care about their customers, as they treated us with the utmost respect and kindness, as if we were part of their own family.I highly recommend Thompson Family Plumbing to anyone in need of plumbing services. If you want to hire the best in Lake Havasu and Parker , do not hesitate to give them a call. They have proven to be reliable, trustworthy, and committed to delivering exceptional service.Sincerely,Glen Granat

  • Review 13 (2024-03-26 - Rating: 5)

    Thomson plumbing is absolutely amazing. I love them theyre very knowledgeable. Theyre very tech savvy. They text you when the tech is on his way also. Very professional goes through everything explaining things to you. Cody was absolutely amazing. He told me what was gonna cost he bedded it up. He told me everything that I probably need. He told me he was just very honest. They are there when they say theyre gonna be there and you can always text there office and they would answer any questions you have. Be kind. Cody is awesome

  • Review 14 (2024-09-30 - Rating: 5)

    Highly Recommend, Very polite & professional. We are Very Happy with Austin & his Amazing work ethicSincerely ~Thank you John & Kellee Lawson

  • Review 15 (2024-09-20 - Rating: 5)

    Austin addressed my concerns and took care of everything. Im confident that Thompson Family Plumbing will do the work the right way. Thanks again!

  • Review 16 (2024-08-16 - Rating: 5)

    Had both main shower valves replaced by Joe and we couldnt be happier with the quality of work snd thoroughness. Highly recommend Thompson Family Plumbing to all!

  • Review 17 (2023-03-17 - Rating: 5)

    I managed to hit the main water line running into my house and broke it off at the exterior garage wall. Needless to say i was without any running water. Trevor Bruner was the technician who responded. Even though it was late in the afternoon, Trevor stayed to repair the damaged pipe which required going into the garage wall. Trevor did an excellent job with the repair and got me up and running. Thank you for the great work!

  • Review 18 (2024-03-04 - Rating: 5)

    We have a rental home in LHC and had our water heater go out on a Saturday. Not an ideal time to find a plumber to get it fixed! Well, Cody, with Thompson Family Plumbing did just that. They were able to get a new water heater installed the same day we called. Cody even stayed after business hours to ensure our renters had hot water!! We cannot say enough good things about their communication and professionalism. We recommend 100% !!!

  • Review 19 (2024-04-08 - Rating: 5)

    We will be giving Thompson Family Plumbing a great five star!! We have an older home that we purchased years ago and have redone most everything but the plumbing has been a headache with having older aging pipes. We dealt with Cody first then Lee and Cameron came to do the work. Weve lived in Havasu for 40 years and couldnt believe we could get someone to not only call us back on a weekend but show up to do the work. That is unheard of in this town! Thank you for getting us taken care of and we will never call anyone else for our plumbing needs. We were happy to pay for the professional work and the best customer service weve seen in this field! Lee, Cody and Cameron... you guys are awesome!!!

  • Review 20 (2024-04-08 - Rating: 5)

    I want to share our experience with anyone needing plumbing services in Lake Havasu City. Weve lived here for 40 years and its a nightmare to call a company and expect them to get back to you right away... let alone the same day and on a weekend!! Lee and Cody and Cameron were so professional and on time!! They explain each step as they work and give you options on plans. My husband and I have always tried to be out best with customer service in our professional life and I cant tell you how great it is to find a company that its also important too. We will not be using anyone in the future for any plumbing needs except Thompson Family Plumbing!! Thank you so much!!

  • Review 21 (2022-11-30 - Rating: 5)

    Top notch service and professional!!! They removed an old fiberglass hot tub on a home I had listed. From appointment to execution! I will keep Thompson plumbing on my short list of Go To plumbers

  • Review 22 (2024-06-27 - Rating: 5)

    So far, you guys have proven to me your honesty, dedication, and determination to get my project done. I have never met a family of plumbers that are as friendly and willing to go the extra mile to work overtime to get my project done within the timeline, while encountering unexpected issues along the way.

  • Review 23 (2024-03-22 - Rating: 5)

    Lee, Cameron and Cody took care of a major issue that we had at the house. I am glad to have contacted Thompson Family Plumbing and Drain. We had a massive root stuck in a mainline pipe causing severe backups in the house. Lee and Cameron ran 25 feet of epoxy through a main line in my cast iron pipes to help stop any and all future corrosion. This process involved descaling and hydro-jetting the lines which was essential for a smooth surface for the epoxy to grasp. All in all I was impressed with the communication and attention to detail when it came to completing the job. They squeezed me in to their tight schedule and knocked the work out within 2 days which was a blessing in itself. I will call them back in the future for any other repairs. Thanks again Thompson family and team.

  • Review 24 (2024-03-07 - Rating: 5)

    These guys went above and beyond to fix my root problem. They used exciting technology to actually save me some money. Second time Ive used Thompsons.Communication was excellent. Also performed after hours work at a great rate. Best plumbing company in Havasu.

  • Review 25 (2024-03-14 - Rating: 5)

    We have had Thompson plumbing out twice and both times we received excellent service both times. They return calls promptly and keep in touch throughout the whole process. Our tech was thorough and checked the valves throughout the house.

  • Review 26 (2024-05-28 - Rating: 5)

    Cody and Cam were personable and informative. Answered all my questions and helped me understand the system as well as what caused the failure of our water heater. Clean install and no leaks... so far! Thank you!

  • Review 27 (2024-01-27 - Rating: 5)

    We had a small backup in one of the lines of our house. I reached out to Alex who got me set up right away with a tech. Rex came out first thing in the morning and cleared everything up for us in less than an hour. Rex was very professional and explained all of our options to us before performing any services. Great service and will definitely use again!!

  • Review 28 (2025-01-10 - Rating: 5)

    Did good work. Professionally done. Was able to get financing easily. They got the job done in a timely matter.

  • Review 29 (2024-01-06 - Rating: 5)

    What a great company. Rex was absolutely amazing to work with. His service is top of the line. My dogs even loved the treats! I would recommend this company to anyone who needs them. As long as I am in Bullhead I will not use anyone else. Best experience we have had with a plumbing company. Thank you Rex for the excellent service.

  • Review 30 (2024-09-13 - Rating: 5)

    Plumber arrived on time. Quickly assessed the problem and provided excellent workmanship. Will be using them again.

  • Review 31 (2024-05-30 - Rating: 5)

    Thompson Family Plumbing came to my rescue again. The bathroom in my casita was having problems. Lee Laven, my technician was the best! So very efficient and knowledgeable while he diagnosed the problem. Everyone I have dealt with this company has been outstanding with professionalism and cleanliness while completing their work. I definitely will recommend them to anyone who needs a great plumber!!

  • Review 32 (2023-12-29 - Rating: 5)

    GREAT service! My water heater quit suddenly (after 23 years) and I needed a new one pronto. I called a few places, many would not even come out to my somewhat remote area, some never responded, some never answered. But the folks at Thompson answered promptly, dispatched a tech to do an estimate, and kept me informed the whole time. Dean and his assistant arrived right away, knew what to do (including lots of odd upgrades that were needed due to the age of the previous unit), fetched a new unit and all the other parts, and had the new unit installed in what seemed like record time.These guys were extremely professional and friendly, and Isabel at the office kept me informed and followed up to make sure everything was good. I am almost looking forward to my next plumbing disaster so I can call these folks again!

  • Review 33 (2024-09-21 - Rating: 5)

    Very very satisfied with Thompson Family Plumbing this has been my third time using this company and their top notch highly recommend anybody looking for a good plumber contact them

  • Review 34 (2023-10-30 - Rating: 5)

    I was totally impressed with both the company and our technician, Joe. Ease of scheduling, awesome communication, super friendly office staff and quality work! Joe called and texted when he was on the way, and he was very kind and knowledgeable. I would definitely use Thompson Family Plumbing for any future needs.

  • Review 35 (2023-04-02 - Rating: 5)

    Very happy with our experience with Thompson family plumbing. Our technician Dustin was very personable and answered all our questions during the initial visit. When he came to do the job, which took 4 days, he worked hard and kept us updated. Part of the job was a bit tricky, and he had a solution, but he brought in another employee for a 2nd opinion instead of just winging it. I really respected that and appreciated it.

  • Review 36 (2023-08-06 - Rating: 5)

    Ive gone with Thompson Family Plumbing a couple of times now for separate issues, and both experiences were excellent. They have friendly professional employees who are very knowledgeable.. and thank you, Tracy , for getting back to me so fast and double checking that everything went well. Thompson family is outstanding.

  • Review 37 (2024-01-12 - Rating: 5)

    We had a main line stoppage today with all the bathrooms and showers backing up. I called and they were able to work us into the schedule. John and Sean showed up a couple of hours later. They were very friendly, professional and knowledgeable. They knew exactly what to do and cleared the issue in short order. They also identified some issues from the contractor who built the house. I would highly recommend them.

  • Review 38 (2024-04-23 - Rating: 5)

    Cody was great and a real pleasure to work with! Thompson Family plumbing fit me into their busy schedule last minute so I could get my hot water heater replaced the same day.

  • Review 39 (2023-12-22 - Rating: 5)

    I dont normally do reviews, but Joseph at Thompson gets a high five. Thompson came within an hour or so of calling them. The technician, Joseph, was very professional, respectful and courteous. The cost was more than we anticipated but it needed to be done and the work was done efficiently to completion in the same day. Also communication before, during and after was very professional. Thank you Thompson plumbing.

  • Review 40 (2024-02-10 - Rating: 5)

    Rex & Cody are amazing. Quickly diagnosed problem and completed repair at lowest cost available. Very professional. Highly recommend this company. From my first phone call they were very responsive and showed up on a Saturday. Thank you

  • Review 41 (2024-08-14 - Rating: 5)

    Thompson Family Plumbing assisted us quickly, kept us updated and looked at different ways to keep cost down.

  • Review 42 (2023-01-10 - Rating: 5)

    We had an issue with the valve in our shower and it would not shut off on a Saturday morning. I appreciated talking to someone about the issue on the phone and they were able to get it scheduled and fixed on Monday morning. I really appreciate how professional the plumber was and how well the company communicated prior to his arrival. The quality of the work was excellent and they were very friendly. I would recommend this company and will use again for future needs.

  • Review 43 (2024-05-08 - Rating: 5)

    Had Thompson come to the house for a toilet issue.Shaun arrived checked out the toilet and found the issue in short order gave us our options. He was very pleasant & informative & answered all our questions . He went got the part and had everything up and running in no time.Shaun was most careful in handling the job and very knowledgeable!!Thank you Shaun & Thompson Plumping for you great service.👍👍😎

  • Review 44 (2023-01-18 - Rating: 4)

    Had good quick service. I wasnt in a hurry but they came out the same day. Our repair person Dustin was very polite and helpful. He did his work quickly and cleaned up after himself. Was happy with everything but pricing was higher than Im used to. I also wish they could give you a ballpark estimate prior to showing up. They couldnt tell me if replacing a garbage disposal would be closer to $200 or $2000.

  • Review 45 (2023-11-18 - Rating: 5)

    Rudy Gallardo came to our house recently to check on a severe drain stoppage problem. he is outstanding - very professional, very informative, very pleasant. We were both extremely pleased with Rudy. Keep this guy. Hes a good promoter for your company

  • Review 46 (2024-02-04 - Rating: 5)

    Special Thanks to Thompsons Plumber Rudy for taking the time to listen to what I wanted done. He gave me a couple options and did a Very Professional job installing the Copper Piping and Valves. Were Extremely Happy with the Work. Thanks Again Bruce Thompson

  • Review 47 (2024-04-20 - Rating: 5)

    Thompson Family Plumbing is my new go to plumber in Havasu. Great service, on time, at a fair price. If asked, I will definitely recommend them

  • Review 48 (2024-09-18 - Rating: 5)

    Wonderful service! Professional and knowledgeable. Bonus points was super nice to our kids

  • Review 49 (2023-05-14 - Rating: 5)

    Called on a Saturday to get a quote on some new plumbing installed, got an appointment for the following Tuesday. Got a call later in the day telling me that they were available and could be by soon. This was awesome, and Dustin, the Technician that came out was concise, friendly, and showed great expertise in figuring out the best way to get it done within minutes. I will call Thompson Family Plumbing any time I need prompt and skillful service. Give them a call if you need work done, you wont regret it.

  • Review 50 (2023-04-17 - Rating: 5)

    I am a contractor based out of Southern California. When my mother in law passed away in lake Havasu Arizona I reached out to Thompson family plumbing to help with some plumbing issues we had at the house. From the phone call to the finish very professional. And for me being a state away it was reassuring to know that I had called a reliable company. Rudy the plumber was kind courteous and very professional. He got the repairs done in a timely manner allowing me to concentrate on other issues. I would highly recommend them for your plumbing needs the experience was top notch.

  • Review 51 (2023-05-04 - Rating: 5)

    Rudy was an excellent technician. Super nice guy! Explained everything and gave all details up front. We have used this company several times and we’ve never had a bad experience with several different technicians. Always up front and honest. Great work quality!

  • Review 52 (2023-05-18 - Rating: 5)

    First time using this company and Im really pleased. I Called on tuesday afternoon, they came out the very next day.(Not even an emergency situation) I got text message communication, picture of the Tech, updates, etc. Dean was knowledgeable and very professional and fixed the issue right away. Price was good..I highly recommend them and Well be sure to use them in any future plumbing needs.

  • Review 53 (2024-02-19 - Rating: 5)

    Lee and Cody were very professional, thorough and friendly. I appreciate their knowledge. I will definitely be calling Thompson Family Plummimg for all my needs. Thank you again. Carol H

  • Review 54 (2023-08-05 - Rating: 5)

    We have been a customer of Thompson for over 10+ years and have never had any issues with this company. Recently we discovered we had a leak in a propane gas line that feeds the in-ground spa heater. We requested Daniel since he has done majority of the work at our house since we began using Thompson. He is a great guy and great plumber. We highly recommend Thompson for your plumbing needs! Thanks Daniel and Thompson Family Plumbing!!Last week, Dustin came by to demo a shower and get it ready for tile work. Dustin moved the shower water valve, moved the shower head higher and added a new shower drain. As always, Dustin is professional, polite, cleans up and does great work! We ask for Dustin because he knows the house well, but every employee from Thompson is top notch! Thanks Dustin we will see you soon to complete the shower, new toilet install and new faucet install.Today, August 4th, we had to have Thompson come out to repair the shower pipe that had been broken at the wall, in a rental home. A portion of the pipe had sheared off in the pipe installed in the wall. Rudy and Don came out and they fixed it quickly and at a fair price. Rudy and Don were extremely polite and professional! Thank you Rudy and Don!!! We appreciate the service you provide! Thank you Thompson for having great employees!! FIVE STARS!!

  • Review 55 (2023-05-26 - Rating: 5)

    I can’t say enough good things about Rudy our technician and Thompson Plumbing. First of all. They answer the phone. They are courteous and knowledgeable. The company is very service oriented as they send text messages letting you know exactly what they are doing. Rudy was able to fix our situation promptly and efficiently. I highly recommend this company as they don’t Jack you around.

  • Review 56 (2023-10-19 - Rating: 5)

    These guys were on point and very professional. Technician Dustin explained everything thoroughly and gave me all my options. They were also able to get me in the next day. Wouldn’t hesitate calling them again.

  • Review 57 (2022-11-30 - Rating: 5)

    Called on Monday afternoon and they had a tech out first thing Tuesday to replace our failed Pressure Regulating Valve. Not really a super urgent issue but we were really pleased with the quick response. Trevor was a delight to work with - he was knowledgeable, professional, and left the job site near and tidy. The office called this morning to follow up that everything was working as expected. Highly recommend Thompson Family Plumbing.

  • Review 58 (2024-08-30 - Rating: 5)

    Highly recommend Thompson Family Plumbing. They are very knowledgeable and professional.

  • Review 59 (2024-11-14 - Rating: 5)

    Tech was great. Solid work. Pricey but good.

  • Review 60 (2022-10-22 - Rating: 5)

    This is the second time I have used the services of the Thompson family plumbing company. I appreciate everything about them including their method of communication and meeting time for jobs. Trevor was polite, kind and very friendly. He went through in a sec know if you both things I wanted done which consisted of many small things and walked me through all of it and gave me the estimate.We decided to hold off on one part of the job for many reasons. We then decided to do it in the immediate near future. I appreciated the option to not do it, as it was labor-intensive.Professional and knowledgeable, I would highly recommend themThank you very much Trevor.

  • Review 61 (2023-04-22 - Rating: 5)

    We had a major pipe break under our house, called Thompson’s and they were able to get Vincent out within a couple of hours. He identified what was needed and the items he did not have on the truck he found the next morning after going to several suppliers. He did a great job, had to crawl under the house in a tight space to do the work. Was efficient, clean and careful. Total professional.

  • Review 62 (2023-05-27 - Rating: 5)

    Next-day service. Knowledgeable, skilled, thorough, and friendly technician who got the job done efficiently and made sure I understood my options and his work the whole time. Was happy to talk with me about the job and answer my questions. Covered the work area with plastic and cleaned up after the job. He also inspected key plumbing areas nearby, and even noted where a previous plumbing install wasnt quite thorough/complete and finished that for me.

  • Review 63 (2023-05-24 - Rating: 5)

    Wow!! What a top notch company to work with and I highly recommend them!! I had the pleasure of John being our technician and he was beyond professional, friendly and knowledgeable. He took time with listening to my concerns and went over everything so I would understand what would be needed to get the job done!! I couldn’t be more happy with the experience of the work he completed for us!! Thank you John and your team!!

  • Review 64 (2019-08-07 - Rating: 5)

    Thompson Family Plumbing was highly recommend by our home warranty company. Our appointment was scheduled quickly and Mr. John Thompson arrived at the scheduled time. He was extremely professional and completed the job in a timely manner. John was polite, friendly and professional. John took the time to explain what a water conditioning system is and what it actually does. Something we will be looking into in the near future. We will definitely be using Thompson Plumbing for any Plumbing needs in the future. Thanks John. It was nice to meet you.

  • Review 65 (2023-09-17 - Rating: 5)

    Rudy was amazing! He fixed our plumbing issues that took care of the laundry room smell issues. Its like we have a new house!! Highly recommend Thompson Family and Rudy, 100!!! Thank you Rudy!!

  • Review 66 (2022-10-21 - Rating: 5)

    I was made aware of a leak at my deceased parents home. I do not live in the area so I was not on-site to access the problem. I called Thompson, they dispatched a technician within an hour. Trevor arrived on-site, assessed the problem, and gave me an estimate. He returned promptly the following morning, communicated with me about the the work he was doing, completed the repair quickly, and let me know when he was completed. The cost remained the same as the estimate that I was given. He even repaired the concrete that was left open by a previous plumbing company on a different job at no extra cost. 10/10 would recommend, and I will certainly call Thompson again if ever I have future plumbing needs.

  • Review 67 (2023-02-17 - Rating: 5)

    Thompson Family Plumbing is the BEST! The best customer service, friendly, very organized with quotes and billing, and they are very trustworthy. John is wonderful and Dustin is a superstar - he took care of everything, followed up and was very friendly.

  • Review 68 (2023-12-22 - Rating: 5)

    Called for a quote regarding an underground main water leak. John came out and was very knowledgeable about what needed to be done. Once insurance makes up its mind we will be moving forward.Thank you, Thompson Family Plumbing.

  • Review 69 (2024-01-15 - Rating: 5)

    My technician, Rex, was very helpful and knowledgeable. He helped isolate a leak in my irrigation system. Thompson Family Plumbing was a great experience.

  • Review 70 (2023-06-24 - Rating: 5)

    Technicians were outstanding. This company came in after another plumbing company couldnt find a leak and they systematically went through, found and fixed the leak. They explained every step, spent hours on phone to get approval for repairs and were timely and professional. Love this company and the technicians. Will never use anyone else.

  • Review 71 (2024-10-17 - Rating: 5)

    Eden did a great job at finding the cause of the problem and had a game plan for repairs.

  • Review 72 (2024-03-14 - Rating: 5)

    Best plumbing company in Havasu. They are top notch. Very professional. I highly recommend them for all your plumbing needs. Bravo!

  • Review 73 (2023-05-06 - Rating: 5)

    Fantastic service. As a homeowner of an older home plumbing issues come up. So once again I had Thompson Family Plumbing come find a leak my water company app told me I had. Technician Vincent came and after through inspection of inside and outside the house he located the leak at the pool auto fill water valve and a smaller leak with the sprinkler valves. Vincent gave me quotes and options for the work and got er done 🥰.Once again, thank you Vincent for taking care of my plumbing issues efficiently and professionally.

  • Review 74 (2024-04-24 - Rating: 5)

    I am so glad to have Thompson Family Plumbing to be my go to service. They take time to make sure you know what is needed immediately, what can wait or even what is not needed at all. They are not high pressure to get work done. Thank you Thompson you have my vote

  • Review 75 (2024-01-16 - Rating: 5)

    Rex was excellent. Very professional, polite, and thorough. Was on time, neat, and did a great job. HIGHLY recommend Rex and Thompson Family Plumbing!!

  • Review 76 (2023-04-13 - Rating: 5)

    Dustin was very professional, very thorough, and a very nice person! I had a water leak and he figured out the best way to get to it was to cut thru the pantry wall which he did with as little cutting just to get to the leak! Dustin took pictures & videos to show me exactly what was going on with the leak! He fixed the problem & waited to make sure it was completely dry before turning on the water! Perfect!!! It was done with no leaking! Dustin put the wall back together & cleaned the area up! I was very grateful how fast Dustin fixed the problem! I would recommend Dustin & the Thompson Family Plumbing! Thank you for your prompt & courteous attention, I really appreciated it! Betsy Duda

  • Review 77 (2022-12-20 - Rating: 5)

    Dustin Slate is awesome! Fixed and showed me how to work my salt system and osmosis system. Replaced filters and a part in my toilet all in a timely manner. Also came very next morning after I contacted Thompson family plumbers! So happy and it didn’t cost an arm and a leg. Thank you!

  • Review 78 (2024-09-14 - Rating: 5)

    The customer service is above and beyond. Great company to work with and the product is top notch.

  • Review 79 (2024-12-16 - Rating: 5)

    TFP was very responsive I was able to get an appointment right away. The leak was found and Austin was professional and friendly. He took his time to find the leak, gave updates on his progress and offered suggestions for improvement but wasn’t pushy about it. I will continue to use TFP.

  • Review 80 (2022-09-20 - Rating: 5)

    I had an issue with low water pressure and Todd from Thompsons Family plumbing was at my house within a couple of hours. He was awesome and diagnosed the problem and was out the next morning with parts and got it all fixed. Todd and the rest of his were great communicators and kept me informed every step of the way. I will definitely continue to call them first with any plumbing needs!

  • Review 81 (2023-08-31 - Rating: 5)

    Our technician John was great and very detailed with all the work that we needed done at our new home. All the work was done in one day. Highly recommend this company for all your plumbing needs.

  • Review 82 (2022-12-08 - Rating: 5)

    Our HOA has a leak between our pool and spa. Our pool maintenance recommended Thompson and set up the appt. They contacted me immediately, confirmed everything, and on the appt day, kept us updated on dispatch and arrival. Dustin was our technician. He was professional, helped remedy the leak temporarily and sent a quote for the work as soon as he was done. He called me the next day to see if I had any question about the quote. This service in Lake Havasu is unparalleled to other companies. We will be using them for the work and I wont hesitate to call on them again if needed. Highly recommend!

  • Review 83 (2024-12-31 - Rating: 5)

    I woke up to water leak. Panic because it was Saturday. Called Thompson Family and in NO time Dustin came out and fixed my leak. He was very professional. I am sorry that I called him by Justin. Oops! Thank you Dustin!!!! I highly recommend Thompson Family Plumbing 💯👍

  • Review 84 (2022-11-13 - Rating: 5)

    Thank you! Kate in the front office was terrific and helped schedule a repair. Trevor was my plumber and was very polite, professional, and efficient. He showed up with the right parts for the repair and made sure I was satisfied with the result before leaving. Would use again. 🌠🌠🌠🌠🌠

  • Review 85 (2024-01-18 - Rating: 5)

    These guys are so professional and fast! Rex and Sean did an amazing job of replacing our disposal and plumbing it correctly! We highly recommend Thompson Family Plbing!!!

  • Review 86 (2021-03-11 - Rating: 4)

    I had new faucets and pop ups installed in three bathroom sinks. The service included installing angle stops and connecting to the existing lines. All in all I am satisfied with the installation. However I am giving 4 stars instead of 5 because the technician had to come back to fix leaks that developed after he left.When the technicians left, everything seemed fine. However, after I filled the sinks two or three times leaks developed around the pop ups in all three sinks. When I called to report the leak problem, late Friday evening, the company was very responsive, stood behind their work and sent the technician back quickly. He actually came out Sunday morning.In general I was impressed with the companys professionalism and responsiveness in setting up the estimate and service appointments. They provided an extensive contract spelling everything out in detail. There was excellent communication with reminder emails and texts with notification of arrival times. I really like my new faucets. They look good and are working fine now.

  • Review 87 (2023-03-23 - Rating: 5)

    Trevor Bruno was awesome. We needed a gas line connected through the wall of our home. He came in with the right tools and put the line exactly where needed. We will now finally have a gas stove and oven in our home. We will definitely use Thompson’s again.

  • Review 88 (2023-11-09 - Rating: 5)

    Thompson plumbing was fantastic. They solved so many issues that another vendor could not even find. They are prompt and explain the work they are doing. I highly recommend them.

  • Review 89 (2023-10-23 - Rating: 5)

    Thompson family plumbing in Lake Havasu City, Arizona. The tech Destin came out on time, explained everything, gave me my options, was very professional, a really nice young man. I would give him above 10 star.

  • Review 90 (2023-06-24 - Rating: 5)

    Great guys professional job reasonable pricing. I hade cast iron sewers and the came and epoxy coated them to new condition. These are the type of people when the job is done you want to take them out for a beer. Thanks again for a great job!

  • Review 91 (2021-07-27 - Rating: 5)

    Their customer service is excellent. Their plumbers John and his partner are knowledgeable and professional, prices are fair.I trust them!I also like that they let me know they were on their way plus a picture of my Technician John Thompson.I will be calling Thompson Family Plumbing for all of my needs I’m glad I found them. Great people!!

  • Review 92 (2024-08-27 - Rating: 5)

    Were ontime very curtious and a pleasure because they did there job in a timely manner.

  • Review 93 (2023-01-31 - Rating: 5)

    We were very happy with the service and the quality of workmanship in dealing with our problem. Trevor, the plumber that helped us, was courteous and professional and got the job done. Also, a shout out to the office staff who were pleasant, helpful, and kept us informed.

  • Review 94 (2024-08-28 - Rating: 5)

    We had a great experience; they went above and beyond to exceed our expectations

  • Review 95 (2024-02-01 - Rating: 5)

    Rex was every nice and knowledgeable on explaining the problem. He fix my plumbing issues in a responsible time. highly recommend him!

  • Review 96 (2022-09-04 - Rating: 5)

    Very pleased with the service I received from Thompson Family plumbing. Everyone from the person who answered the phone when I initially called to their tech Dustin who did the work at my house. All were very professional and helpful. I would highly recommend this company for any of your plumbing issues.

  • Review 97 (2019-06-02 - Rating: 5)

    Thompson family Plumbing is amazing they really do treat you like family. My water main burst In my front yard and they were so quick to respond and take care of our needs. I am a single mom with with special needs adults and adding one more thing to my plate was so stressful they came right in and took care of everything they were quick, polite, and very understanding. Really appreciate the speedy service and the time they took to take care our family. Highly recommended! 10 stars in my book. ❤

  • Review 98 (2023-11-13 - Rating: 5)

    Rudy was very professional and skilled. He fixed my moms shower in no time and was so polite. I will use this company in the future for any further plumbing needs.

  • Review 99 (2022-04-22 - Rating: 5)

    We had a great experience with Thompson Plumbing from the initial scheduling to the very end of the water heater install. Our installer Dustin Slate was great as well very prompt, courteous, professional and communicated every step of the way Thank you to the team at Thompson Plumbing I highly recommend you

  • Review 100 (2021-08-11 - Rating: 5)

    Plumber was on-time within the service window time provided. Was knowledgeable and was honest in cost of repair and what additional costs would be if needed to go with another option. Ended working out as hoped. Repair was quick and workmanship was excellent. Will definitely call again for any issues I can’t tackle on my own.

  • Review 101 (2020-02-11 - Rating: 5)

    We bought new home. Turns out it is more of a fixer-upper than anticipated. Thompson’s Representative Zachary was prompt, courteous, and 100% professional...reworking and taking care of THREE smaller projects that we had already paid a “professional “ to do. They recommended and installed a new water softener system that has made a huge difference in our water! We will use Thompson Family Plumbing for any and all plumbing needs! Also, their communications were terrific! Even sent us pictures of their employee before his arrival! Best plumbing company!!

  • Review 102 (2022-10-06 - Rating: 5)

    Todd came to our home in Lake Havasu to deal with a plugged drain pipe. He was very courteous and polite and laid out all the steps needed to fix the problem. Thanks Todd for your professional customer service. I wouldn’t hesitate to call Thompson Family Plumbing back if needed. Thanks.

  • Review 103 (2023-08-10 - Rating: 5)

    Rudy came to our home on time and got the job done quickly. He communicated with my husband and I very well.We are very happy with the job.

  • Review 104 (2021-10-16 - Rating: 5)

    I am so happy with the service this company provided. From start to finish they were in contact with me, on time, professional, friendly and so helpful. I wouldnt use any other plumber in Lake Havasu. John was outstanding. I really felt like he cared. I would highly recommend Thompson Family Plumbing 👍👍👍

  • Review 105 (2023-09-14 - Rating: 5)

    John was very nice and efficient. Explained what he was doing, what his thoughts were and his recommendations. Would definitely call him again if ever needed. Thanks John for your help.

  • Review 106 (2023-04-12 - Rating: 5)

    Thank you so much to Rudy Gallardo from Thompson Family Plumbing & Rooter!!! Definitely worth more than 5 stars, Rudy was very helpful and did an amazing job! I will definitely be using Rudy and Thompson Plumbing in the future!

  • Review 107 (2023-01-06 - Rating: 5)

    Rudy was extremely professional, helpful, and friendly. He explained everything he was going to do to resolve the problem, worked quickly, and provided advice for future work. Rudy gave prices for all work performed in advance so there were no surprises. Will certainly call again for any future issues.

  • Review 108 (2021-01-31 - Rating: 5)

    We were so very pleased with John & Dustin. They were very extraordinarily patient, knowledgeable and efficient as we took them through the paces with all of our questions. We are very grateful and look forward to having all of the different services rendered from Thompson Family Plumbing.

  • Review 109 (2024-09-18 - Rating: 5)

    Had Eden come for inspection and he found several things that had to be changed we are working on a few at a time The company is amazing very friendly and professional. I have recommended them to my neighbors

  • Review 110 (2023-06-08 - Rating: 5)

    Thompson Family Plumbing has been great. We plan on calling them back for future needs. Daniel was very professional and helpful.

  • Review 111 (2024-05-21 - Rating: 5)

    Alex news super helpful! The price was right and he did excellent work! He even gave me some advice to save money on some other plumbing issues. I would highly recommend this company!

  • Review 112 (2022-10-15 - Rating: 5)

    These guys are the best. We have two Airbnb homes in Lake Havasu and we don’t live in the area. So it’s very reassuring to know we can always trust Thompson Family Plumbing any time we have a plumbing issue. They are very professional and always available when we need them.

  • Review 113 (2023-05-04 - Rating: 5)

    To whom it may concern Trevor Bruner did an excellent job for us. He went above and beyond what was needed. You need more employees like him. He was very friendly and showed sincere concern for the issues we had. Give him a raise..sincerelyTom & Patti Yarbrough

  • Review 114 (2023-03-17 - Rating: 5)

    Trevor and his teams professionalism and integrity put us at ease from the very first phone call. We would and will recommend Thompson Family Plumbing and Rooter to everyone looking for this service.

  • Review 115 (2020-08-07 - Rating: 5)

    I was more than satisfied with Thompson Family Plumbing & Rooter. Their technician James Kelley worked exceptionally hard to solve our problem, clearly explaining each step of the way what he was doing and why, and , keeping me informed of the estimated cost. He was professional and friendly and answered all of my questions. The thing that impressed me the most was how extremely hard he worked to solve our problem. I will only call Thompson Family Plumbing for any future problems. They got our plumbing up and running again at a more than reasonable cost.

  • Review 116 (2022-12-21 - Rating: 5)

    Our pump was vibrating so much it was making our pipes break. our tech was able to put flexable parts in and fixed it. did not have the parts on the van and had to come back the next morning but, did and did a great job. thank you so much

  • Review 117 (2022-01-14 - Rating: 5)

    Dean the technician arrived on time, reviewed all work to be done to replace our water pressure regulator. Dean was professional, polite and did a great job. This is the second time I have used this company and was very happy with their work. I would highly recommend this company and will use Thompson Family Plumbing again.

  • Review 118 (2022-11-16 - Rating: 5)

    Trevor was professional, knowledgeable, and friendly! Helped us finally find out the main problem for our plumbing issues! We definitely appreciate that your company comes to kingman! Highly recommend

  • Review 119 (2021-12-30 - Rating: 5)

    Thompson Family Plumbing has been great. We have used them for several different issues that have occurred in our home. Dean Taylor is the plumber that usually gets dispatched to our house and he is very kind and professional.We will continue to use them for our plumbing needs in the future.

  • Review 120 (2022-11-04 - Rating: 5)

    Dustin arrived on schedule and was very courteous. He thoroughly searched for my leak. It wasn’t detected today but he is returning for further investigation and repair. I would recommend this family company.

  • Review 121 (2023-10-07 - Rating: 5)

    Great company, I would highly recommend Thompson Family Plumbing. Dustin Slate, the service tech that helped us today, was fantastic, he is a great representative for this business.

  • Review 122 (2019-11-06 - Rating: 5)

    Excellent customer service from the dispatcher to the technician. On time, relayed all options with pricing, scheduled service was prompt, courteous, and professional. He cleaned up the area better than he found it. Great plumbing experience. Thank you John. McCulloch customer.

  • Review 123 (2023-02-09 - Rating: 5)

    They are really professional and their scheduling technology is great and very easy to use via both text messaging and email. The tech scheduled “Rudy” was very professional and informative of the project and tasks he performed.

  • Review 124 (2022-10-11 - Rating: 5)

    Dustin was the best! He fixed our pipe issue, professional, prompt and quality work! I will refer this company, and I would definitely call them again. FIVE STARS 🌟

  • Review 125 (2023-01-29 - Rating: 5)

    Rudy plumbing Technician from Thompson Family Plumbing did a great job at my property in Bullhead City (BHC). He went the extra mile to diagnose the constant backup at my property. Highly recommended.

  • Review 126 (2023-01-17 - Rating: 5)

    Technician Dustin Slate came and replaced our Reverse Osmosis System today. Our entire experience with Thompson Family Plumbing has been exceptional - from the initial phone contact, the texts to keep us advised and Dustins professional, courteous, timely service.

  • Review 127 (2019-06-09 - Rating: 5)

    On a Saturday afternoon, I decided to fix my inoperable toilet myself. In the process, I accidentally broke the supply line and shut-off valve. I hurriedly called Thompson Family Plumbing to ask if it was something that would cost a lot and be difficult to replace — sure seemed like it from this inexperienced homeowner. The customer service staff quickly calmed me down and explained in simple terms how to fix it myself if I chose or they could send someone out. I opted for the professional help and John was at my house in less than 30 minutes. He fixed the issue rather quickly, and explained to me all of the steps as he did it so I’d be prepared in case it happened in the future. Not only was my experience filled with incredible customer service and professionalism, it was educational and inexpensive compared to what I know others have paid for lesser service. You simply cannot beat the quality that Thompson brings every time.

  • Review 128 (2023-01-20 - Rating: 5)

    Rudy was prompt. Friendly , fast and did a awesome job. I now have Thompson on speed dial. Price was very fair. . Mainly they showed up when others dont.

  • Review 129 (2022-01-03 - Rating: 5)

    Excellent professional service provided by Daniel Garcia (Thompson Family Plumbing and Rooter). He was punctual, made recommendations, the cost of the completed work was fair and Daniel was diligent in making the repair needed. I am a repeat customer and am extremely satisfied with the Thompson Family business and its representatives.

  • Review 130 (2019-07-21 - Rating: 5)

    Thompson Family Plumbing’s provides the most thorough service I’ve had. The plumber that helped me, John, was knowledgeable, professional and was able to fix my problem in a timely manner. I appreciate a quality licensed professional and wouldn’t hesitate to suggest Thompson Family to others.

  • Review 131 (2023-01-09 - Rating: 5)

    Trevor was courteous, competent, and friendly. Within 15 min of him leaving, two tenants text me to say was a great guy he was. Will definitely use them again.

  • Review 132 (2024-02-05 - Rating: 5)

    If anybody is looking for a fantastic plumbing company look no further. I just had two gentlemen here to fix my plumbing issue and they were phenomenal very knowledgeable and what they need to do and what needed to be done highly highly highly recommend this company

  • Review 133 (2024-01-23 - Rating: 5)

    Best service every time I call them. John Thompson is a standup guy who does great work. I would recommend them to anybody.

  • Review 134 (2022-01-08 - Rating: 5)

    Thompson Plumbing provides superb professional service. My newly installed kitchen sink had piping connection issue. I called Thompson booked the service date and time window. Tech Andres from Thompson came to the house on time, pinpointed issues and got them fixed in professional way. There is no hassle, no mysterious charge and in fact less than I expected. I dont think I cannot find a better plumber in this area. I will definitely use this company again in future.

  • Review 135 (2024-10-10 - Rating: 5)

    Best company ever, Eden is absolutely amazing:))❤️

  • Review 136 (2022-06-15 - Rating: 5)

    My experienced with the tech John was very informative with the gas leak in my home. I felt confident he would find the problem and he did. He is knowledgeable and efficient in his workmanship. I highly recommend him. I will use him in the future as my plumber.

  • Review 137 (2020-03-15 - Rating: 5)

    We purchased a home with unforeseen plumbing issues, and so we needed a professional. John Thompson came in, unclogged the pipe, and after sending a camera down, realized the pipe was very deteriorated (cast iron). He used a process called de-scaling on the pipe, and afterwards, it was a HUGE improvement. We shouldnt have any more backups for a long time. Thanks for all your hard work, John !! He is super knowledgeable and a true professional.

  • Review 138 (2022-11-14 - Rating: 5)

    Met with Dustin today for a line location. What a great company, fast response and great service, tech was awesome. I will be calling them back for the next step of the project for sure. Thanks a million for the help.

  • Review 139 (2022-02-02 - Rating: 5)

    Ive used the Thompson family before because of the way they run their company. Very professional, fast getting an appointment, and the service is quality. Great communication and the tech is friendly, knowledgeable, and efficient.

  • Review 140 (2023-01-23 - Rating: 5)

    Excellent service! The technician Trevor was always on time and did an amazing job anytime we needed work done, I’ll be recommending Thompson Family Plumbing to everyone from now on!

  • Review 141 (2024-09-25 - Rating: 5)

    Knowlegeable, and skilled. All identified problems fixed and left area clean and tidy. Plumber even tightened a hindge under the sink that was hanging. Which I noticed after job was comolete Thank you Austin and Supervisor.

  • Review 142 (2023-10-04 - Rating: 5)

    New Water Heater for mobile home- Rudy and Lee are excellent. The entire staff is friendly and go over and beyond to ensure the customer is satisfied.

  • Review 143 (2022-02-28 - Rating: 5)

    I called and was told that they did not have any appointments for several days. But because it was an issue with our toilet, they made it an urgent matter and got us in immediately. Richard Reaster was our service technician. He arrived on time and promptly. He even put on sanitary booties despite me telling him he didnt need to since we had pets in the house.Our toilet had backed up (probably due to our cats shinanigans with their cat toys in water🤣). Richard gave us our options on how to resolve the blockage.Immediately got to work and pushed the blockage through. We will now close the toilet seat to prevent our cats from playing in the toilet water in the future! Thank you Thompson family plumbing for helping us once again.

  • Review 144 (2021-09-20 - Rating: 5)

    I would strongly recommend this company to anybody looking for plumbing services. After I made the appointment, they sent me a text message confirming. A few hours before the technician showed up, they sent me a picture of the technician and his name. The technician was on time, professional, courteous, helpful and very knowledgeable. This is my first time using them and I will definitely use them again.

  • Review 145 (2019-12-01 - Rating: 5)

    In a town that seems to have chronic complaints of service vendors being slow and no show, Thompson Family Plumbing took our call the afternoon before Thanksgiving and scheduled our service the morning after. Thompson Family Plumbing recently expanded their business to Lake Havasu. The employees were pleasant and professional. John and Zac arrived as scheduled and replaced our water heater promptly and without complaint.

  • Review 146 (2024-02-13 - Rating: 5)

    The technicians were very professional they fixed the problem in good time. The price was right. I recommend this company for all your plumbing needs

  • Review 147 (2024-01-15 - Rating: 5)

    I want to take a moment to write about the service I received from Thompson Family Plumbing. They provided me professional top notch service at competitive rates.

  • Review 148 (2023-05-15 - Rating: 5)

    Dustin came on time checked out my problem and quoted me a price. I accepted the offer and he fixed my problem. Very nice young man, and helpful.

  • Review 149 (2022-04-08 - Rating: 5)

    Amazing! Its rare these days to have a service provider who genuinely cares about their clients and getting them squared away. John came over with a great attitude and exceptional professionalism! Ive used 3 other providers here in town and the only times Ive been happy with the full service was with Thompson family plumbing which Ive now used 2 times. Thanks John!

  • Review 150 (2020-01-07 - Rating: 5)

    Had my hot water heater burst and needed a replacement fast. John showed up in a short time-frame and had the problem resolved in a snap. I have had so many contractors either not show up on time or not have the parts or knowledge to fix the problem. Thumbs Up to Thompson Family Plumbing for their quick and efficient service!

  • Review 151 (2022-04-16 - Rating: 5)

    Dustin was very prompt and courteous. He went through everything with me before work started and explained the cost. He was efficient and we looked at all completed work. Great job!

  • Review 152 (2019-12-03 - Rating: 5)

    This company is amazing! Not only is John a top notch plumber, he was on time, had great ideas and really saved our holiday! We had no hot water and a house full of people, and John stayed late to get the job done. Thompson, and John, will be our plumber for life 👍

  • Review 153 (2022-08-23 - Rating: 5)

    Dustin replaced new sensor type faucets. Great job. Answered my many questions, and gave suggestions on how other concerns could be addressed. Very comfortable to talk with.

  • Review 154 (2022-04-13 - Rating: 5)

    Friendly, timely, and organized customer support and thorough and talented technicians. Dustin was the technician on myjob and he made the process a breeze and even ended up saving me money in the end. I will continue to use this company.

  • Review 155 (2022-11-10 - Rating: 5)

    Dustin did an outstanding job, professional yet friendly, conscientious and meticulous, excellent communication. Strongly recommend Thompson Family Plumbing.

  • Review 156 (2021-11-23 - Rating: 5)

    Wow!...How refreshing! Top to bottom,my experience with TFP was excellent...at 43 I am compelled to write my first online review just to praise the service...My serviceman,John Thompson (also co-owner)showed on time with a friendly and helpful disposition setting me at ease immediately...his impressively mustachioed countenance held plumbing wisdom lost through the ages,almost immediately diagnosed my plumbing needs and rendered expert repair!! Fast,friendly,and fordable lemme tell you they were great!...Im no relative either!...Not only will I recommend TFP to anyone seeking plumbing excellence, I damn well might find myself steering the conversation towards plumbing just to do so!!...Kudos John Thompson and TFP, you guys are doing good business!!!

  • Review 157 (2024-07-22 - Rating: 5)

    Excellent service and response time. Always kept us up to date how they were progressing on our plumbing issue. Highly recommend!

  • Review 158 (2023-11-28 - Rating: 5)

    THIS WAS MY FIRST EXPIERENCE WITH THIS COMPANY, I WAS VERY IMPRESSED WITH THOMPSON FAMILY PLUMBING, THE CUSTOMER SERVICE WAS GREAT. THEY EDUCATED ME ON MY PROBLEM AND THE TECH DEAN HELPED ME TO PROBLEM SOLVE WITHOUT BREAKING THE BANK. THE TECH THAT CAME OUT AND DID ALOT OF HARD WORK THANK YOU , CUSTOMERS SERVICE REPS THANKS FOR KEEPING ME INFORMED AT ALL TIMES . WILL REFER TO ALL FAMILY AND FRIENDS.

  • Review 159 (2020-08-10 - Rating: 5)

    Very Honest and Professional people. They really do make you feep like family. Just moved to pur new home and the drain plugged up after 2 days. John came out immediately and resolved the issue and fpund some other problems we needed to take care of before they cause big damages. Highly recommend this company. 5 stars for sure.

  • Review 160 (2022-02-18 - Rating: 5)

    Fast service John is excellent. Isolates the problem and fixes it promptly. He re-plumbed the whole house and I am very satisfied with his work. He is the only plumber I would use again.

  • Review 161 (2023-12-22 - Rating: 4)

    Great help, tech came out inspected water damage under slab, gave 2 estimates for the repairs. As soon as insurance pays us,, I will contact again for repairs

  • Review 162 (2024-01-20 - Rating: 5)

    Fantastic service . Thompson plumbing was able to precisely identify and isolate problem area with there equipment. Fast and efficient.

  • Review 163 (2023-10-23 - Rating: 5)

    Great service and quick response. Thank you for coming out so quicly and running a new pipe to stop our slab leak. Highly recommended.

  • Review 164 (2024-02-12 - Rating: 5)

    Great experience. Rudy worked hard to get us back up and running again. Thanks again to John, too.

  • Review 165 (2024-03-31 - Rating: 5)

    Did a great job were on time and spent a lot of time explaining everything. Will definitely use them again

  • Review 166 (2023-01-25 - Rating: 5)

    Justin arrived when they said he would. He looked at the job and gave me an estimate. Then he proceeded to do things. He ran into a couple little glitches, so it ran a little bit longer, but overall the job is done, clean and well.

  • Review 167 (2022-01-29 - Rating: 5)

    Im so thankful I hired the right company for the daunting task. it was so bad that other plumbers would not attempt it, John is truly a master at his craft.. I learned a long time ago expensive is cheap in the long run. its so nice to have peace of mind!! thank you to all at Thompson Family Plumbing!!

  • Review 168 (2022-04-05 - Rating: 5)

    Thompson Family plumbing returned my phone call right away and I was able to get a plumber to my house the same business day. They were very communicative and friendly. I would definitely use them again

  • Review 169 (2022-02-02 - Rating: 5)

    Removed leaking old exterior faucets & pipes, secured lines & insulated all.....and left the job looking far better than before work was done. Excellent! Andres was a pleasure to work with.

  • Review 170 (2023-08-04 - Rating: 5)

    Rex was the coolest plumber we’ve ever had!Loved the service from phones to repair….great company. Will definitely use again 😁

  • Review 171 (2022-03-23 - Rating: 5)

    These guys are great. 3rd time they have pulled my Bacon out of the fire. Always same day service. Rare for Havasu. John did us a great job for us again.

  • Review 172 (2023-07-24 - Rating: 5)

    Rex was professional, courteous, and did a phenomenal job!I would recommend him and Thompson Family Plumbing to anyone I know!

  • Review 173 (2020-09-09 - Rating: 5)

    I have been looking for a good plumbing company around the Parker area and found a great company. John did a great job on the work I needed done. He kept me informed on all of the repairs as he completed them.

  • Review 174 (2023-03-09 - Rating: 5)

    Rudy and john just left. Very informatice and friendly people. They did an excellent job and finished way quicker than inticipated. Will use their services in the future.

  • Review 175 (2020-03-13 - Rating: 5)

    Zack was amazing! Was able to replace the water heater the same day! I was able to avoid having to take another day off of work and was very happy to have a hot shower again! Great service!

  • Review 176 (2022-03-05 - Rating: 5)

    Great work done promptly and cleanly and at a reasonable price, showed up on time and got same-day service. This is a very professional family-owned company. You can tell they work hard to please their customers. They’ve earned my repeat business and I will definitely recommend them to others.

  • Review 177 (2023-10-09 - Rating: 5)

    The best plumbing company I ever dealt with. Very professional, punctual, courteous and friendly. I would refer them anyone

  • Review 178 (2020-11-18 - Rating: 5)

    Most professional service business that I’ve worked with in over 47 years of owning a home. They completely communicate and keep you in the loop. Their pricing is more than fair. I will use them every time I need plumbing in the future.Mike Hershberger

  • Review 179 (2021-12-08 - Rating: 5)

    I would recommend this company to anyone who needs plumbing services ! They were incredibly helpful and knowledgeable. The part that even blew me away was that they helped us get the best bang for our buck and even went back to their shop to get parts to save us over 700 dollars for what we needed. I an so happy to know I have found an amazing plumbing company with amazing people ! Thank you Thompson Family Plumbing!! I am a customer for life!!

  • Review 180 (2022-03-19 - Rating: 5)

    I was very pleased with the timely response by the customer service representative That took my initial request & the efficient technician that was dispatched to correct my problem . I will definitely be referring Thompson to All my family & associates. Job well done !

  • Review 181 (2023-07-20 - Rating: 5)

    Thompson family plumbing was very efficient and communicated very well and Rex did a great job and was very professional and gave all the information needed.

  • Review 182 (2023-03-14 - Rating: 5)

    Thanks Dustin for your courteous, professional, and friendly service. You were able to diagnose and repair my issues, and used great communication skills. Thanks so much!

  • Review 183 (2021-07-21 - Rating: 5)

    My children had flushed underwear down my toilet, and John was here, on time and worked very quickly to get the clog taken care of despite my children bugging him and asking questions the whole time! He was super nice and polite!

  • Review 184 (2022-03-10 - Rating: 5)

    Very pleasant to talk to. Explained what needed to be done in a way that was clear and understandable. If we need any other repairs to be done I will not hesitate to call them again. Job well done and thank you!

  • Review 185 (2022-02-13 - Rating: 5)

    Thompson Plumbing squeezed in a service call, THAT SAME DAY, relating to my semi-emergency situation. Technician Dustin showed up on time to quickly add (sweat/solder) a copper screw-threaded adapter onto my existing supply pipe.

  • Review 186 (2022-06-09 - Rating: 5)

    Excellent service provide by Mr. Andres Garcia prices are fair and he’s very knowledgeable about plumbing he explains every detail’s and posibles solutions I definitely recommendThompson family plumbing.

  • Review 187 (2022-05-20 - Rating: 5)

    Dustin showed up early for my emergency call. Called a head of time. Fixed my issue for less then I expected. Very professional and clean.

  • Review 188 (2022-11-16 - Rating: 5)

    I found Dustin to be very pleasant, informative, and a hard worker. The next time I am in need of a good plumber I will definitely call on him.

  • Review 189 (2022-11-16 - Rating: 5)

    Trevor was on time. Professional and polite and commutative. Found the problem within a timely manner and had great advice. Would highly recommend this company.

  • Review 190 (2019-08-01 - Rating: 5)

    John has been doing wonderful work on my bathroom remodel in Lake Havasu City Arizona. I am so happy my framer recommended I contact him.

  • Review 191 (2023-11-09 - Rating: 5)

    The company is well-staffed, courteous and friendly. They call back if not immediately available, show up on time, and provide great service at a fair cost.

  • Review 192 (2022-11-18 - Rating: 5)

    Your business was able to come take care of our plumbing needs the same day that I called. Dustin listened to my requests and followed through.

  • Review 193 (2020-04-23 - Rating: 5)

    We had a valve leak in our bathroom and John came out right away. He fixed it quickly and went above and beyond. Would definitely use them again for any plumbing needs.

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