Saddleback Plumbing Heating & Air
Located in Lake forest, California
Address: 23901 Remme Ridge, Lake Forest, CA 92630, United States
Phone: +1 949-829-0910
Rating: 4.8
Services
- On-site services
- Online estimates
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
We had a very good experience having Saddleback Plumbing replace an old toilet and clear a deep blockage in the drain for a bathroom sink. Ed took my call and arranged a service call to fit my schedule. The technician, ChrisC, arrived on time, was very pleasant, explained just what he would do, reviewed the completed work with me, and cleaned both work areas very well. I knew the trap below the sink needed to be replaced because work done before we owned the house added a drain line from our HVAC in such a way that it was impossible to remove the trap to snake the drain. Chris reconstructed the trap and HVAC drain to improve all functions and the area under the sink also looks much better than it did. Chris also had challenges with the toilet because the existing flange was lower than the flooring and improper caulk had fused the old toilet to the tiles (more problems we inherited). The cost for the work was significant but fair. When next we need plumbing work we will call Saddleback again and do our best to get the services of ChrisC. -
Review 2 (2024-10-29 - Rating: 5)
Saddleback Plumbing has exceptional service and excellent value! They have replaced the faucets in my kitchen and master bathroom and provided professional advice on additional services they will be doing. They are prompt, knowledgeable, respectful and advise clients on the available options for any job and how to keep the cost reasonable. I will only use them. -
Review 3 (2024-10-09 - Rating: 5)
I recently requested service from Saddleback Plumbing for the second time and they once again provided great service. This time the issue was with the drains and sink. I had purchased a new sink to install because I thought it may need replacing. As it turned out the tech ran a snake to clean the drain, removed and reinstalled the sink drain and modified the alignment of the remaining pipes for proper drainage. I was able to return the new sink and saved another $140.00 bucks. There have been no problems since the work has been done. -
Review 4 (2024-08-01 - Rating: 5)
Very responsive and came out same day. Was able to quickly diagnose the issues and fix them. Price was very reasonable and much less than I had braced myself for. Work was professionally completed and the whole experience was great. I was worried we were going to be taken advantage of, as we had been in the past. This was our first time with Saddleback and they now have a customer for life!!! -
Review 5 (2024-09-22 - Rating: 5)
Prompt arrival of the plumber and quickly knew what was involved, especially in the bathroom, someone had welded one of the valves and he had the tools to cut through and replace it.I needed a new garbage disposal and had a Meon brand on his truck. The new garbage disposal was quieter and seemed more efficient that included a sturdy rubber gasket to prevent anything unwanted going down while the disposal was running.Both jobs were done and left clean after performance. -
Review 6 (2024-11-01 - Rating: 5)
Excellent customer service on the phone and the actual serviceman was awesome! Professional, courteous and efficient! Highly recommend Saddleback Plumbing! -
Review 7 (2024-08-24 - Rating: 5)
We had Saddleback Plumbing come out to replace a broken cast iron drain line that was leaking. They made short work of it, did a great job and cleaned up after. -
Review 8 (2024-09-21 - Rating: 5)
Our technician Rick was fantastic. As always with Saddleback, everyone involved was courteous, professional and efficient. Well done. -
Review 9 (2024-04-05 - Rating: 5)
Saddleback Plumbing is very customer oriented and professional. I had a great experience with them when Jared and Joe went out of their way to clear confusion caused by an outside parts supplier, make things right, and streamline a process made complicated by my insurance company. Saddleback got the job done. Their MVP program brings prices down and is really worthwhile if you have a list of things needing to be fixed. They were very receptive and patient about all of my pricing questions. -
Review 10 (2024-08-25 - Rating: 5)
Saddleback Plumbing was on time and identified the pin leak right away. It was fixed within a week and I could use my water again. -
Review 11 (2024-07-29 - Rating: 5)
On time, professional, honest, high quality work. Kyle was super nice and they charged a reasonable price for an emergency water leak. Highly recommend. -
Review 12 (2024-12-16 - Rating: 5)
Great job- had a bad sink back up. They showed up on time - stayed until it was done and made sure all was cleaned and open before the tech left. -
Review 13 (2024-07-20 - Rating: 5)
Very professional, answered all my questions. He fixed the problem. I have used Saddleback plumbing when ever I needed a plumber. Highly recommend. -
Review 14 (2024-05-03 - Rating: 5)
I highly recommend Saddleback Plumbing Heating & Air. The family became aware of Saddleback Plumbing when they bought out Earls Plumbing. Saddleback Plumbing provides the same level of service and quality. Because of the high level of service, the bill seems reasonable to me. When you need to get a repair done right the first time, this is the company to use. -
Review 15 (2024-08-01 - Rating: 5)
Nick serviced my home for several plumbing issues very promptly, cleanly, carefully, competently, and with the utmost professional attitude and presentation. I will ask for him again for future service requests. -
Review 16 (2024-08-15 - Rating: 5)
Wonderful experience. Kyle explained everything to me clearly and even went out of his way to help me find the cheapest solution possible. Couldn’t be happier. -
Review 17 (2024-11-22 - Rating: 5)
Prompt service and the service was completed in the appointment time slot.Office called advising part was received and scheduled appointment.The tech wore disposable shoe covers over his work boots while entering and working in the home. -
Review 18 (2024-06-27 - Rating: 5)
Chris was prompt, efficient and very knowledgeable about our leaking pipes. Saddleback Plumbing, Heating and Air is very trustworthy and reliable with charges and repair. -
Review 19 (2025-01-07 - Rating: 5)
Our Plumber from Saddleback is a Real Pro. His name is Memo. All of the Staff at Saddleback Plumbing Heating & Air are customer service oriented. That’s why we’ve chosen to be “MVP Customers” for Years ! -
Review 20 (2023-08-19 - Rating: 5)
I have used Saddleback Plumbing several times in the past for plumbing repairs and upgrades for my home, and my recent experience with their service team continues to be outstanding. Mike arrived on time, expertly diagnosed my plumbing issue, clearly explained my options, and then promptly provided a detailed estimate for the job. I approved the estimate, and the work was subsequently completed competently using high-quality materials and workmanship, and the area where he worked was left clean and undamaged. Given the continued professionalism and expertise demonstrated by the Saddleback Plumbing team, I highly recommend their fairly priced services for all your household plumbing needs. -
Review 21 (2023-11-17 - Rating: 5)
Saddleback Plumbing has the best plumbers ever! They are professional, knowledgeable, trustworthy and caring. We have relied on them to fix minor and major problems in our home. They have explained things thoroughly so that we could understand the repairs that were necessary. We highly recommend them for all your plumbing needs! -
Review 22 (2023-10-04 - Rating: 5)
I had the opportunity to use Saddleback Plumbing today for a water leak in the wall behind our bathroom sink. Saddleback Plumbing went out of their way to get a plumber to our home to resolve the problem. I was incredibly impressed with the service and professionalism of the assigned plumber (Memo Hadzimehmeda) who did all the necessary repairs. The work was completed in a reasonable period of time and to my complete satisfaction. I highly recommend Saddleback Plumbing any plumbing needs. -
Review 23 (2024-04-24 - Rating: 5)
Im a residential builder in Huntington Beach. The City had requested that I provide them with a video of a sewer lateraI that I just had installed at our new construction site on Alabama Street in the City. I contacted Saddleback Plumbing for the job, and had the pleasure of meeting Joe Castro at my job site in Huntington Beach to provide the video for HB Public Works. He was prompt, courteous and very professional in his duties. He also communicated very well with me and accomplished his work in a timely manner. I would highly recommend Joe and Saddleback Plumbing, and look forward to working with you in the future. -
Review 24 (2024-10-25 - Rating: 5)
Great honest service. Mike is knowledgeable, efficient, and thorough. Super helpful and friendly. The are my only call plumming call!! -
Review 25 (2024-10-13 - Rating: 5)
Memo was outstanding answered all my questions and I did not feel rushed when I continually asked questions. When I need future plumbing work differently calling you. -
Review 26 (2024-05-06 - Rating: 5)
Job was estimated to take 2 days but took 4 days to finish. They honored their original quote. Kyle took his time and made sure the job was done right. Appreciate their diligence. -
Review 27 (2023-12-22 - Rating: 5)
Excellent service and support. We replaced our water heater. Tyler was on time and extremely efficient. Everything was done with the highest quality and respect for my property. I highly recommend Saddleback Plumbing. -
Review 28 (2024-08-14 - Rating: 5)
We have been with Saddleback Plumbing for 15 years.We appreciate their professional style and reasonably priced services.We rely on them to diagnose our plumbing problems and trust them to repair them in a timely manner. -
Review 29 (2024-01-05 - Rating: 5)
Saddleback Plumbing is great! I’ve been using Saddleback Plumbing for 15+ years now. They are always very responsive. Chris was able to diagnose the problem and replace some pipes for me. He also installed a garbage disposal and did a great job. I trust Chris and Saddleback Plumbing always gives me the best price and quality service. I will always use the service and feel so lucky that I can. -
Review 30 (2024-04-03 - Rating: 5)
Burke was fast, efficient, clean and super helpful. I was very pleased with the 3 jobs he did. I have used them for more than 10 years. Never unhappy! -
Review 31 (2023-07-20 - Rating: 5)
We have been affiliated with Saddleback Plumbing since 1990 and feel like family with them. They are all of the above and actually care about you......that is very important today. I recommend them whenever someone asks do you know a good, honest plumbing company? -
Review 32 (2024-08-30 - Rating: 5)
Did a great job hooking up plumbing for a new vanity which included some cutting related to drainage pipe placement. -
Review 33 (2023-05-23 - Rating: 5)
I have used Saddleback Plumbing several times. The first was for an urgent pipe leak repair on a Saturday morning - a pipe had a pinhole leak that was causing water to drip from a downstairs bedroom ceiling. A technician was at my home within a couple of hours after my call and made the repair to the pipe very quickly and with a minimum amount of damage to the ceiling. The second time was to re-install a toilet that had been removed for some flooring work. The flooring contractors said the work was beyond their comfort level due to the way it was initially installed by the builder. Once again, a Saddleback Plumbing technician was at my door that afternoon (a Friday before a 3-day weekend!) and made the necessary repairs - the flooring contractors said the work was the best they had ever seen. Most recently, we needed a water heater replaced. The technician was able to install the new water heater with a minimum of disruption despite a couple of unforeseen problems that arose during the install process.Were very particular about who does work in our home. I trust Saddleback Plumbing to do the right thing for me and my home. -
Review 34 (2023-09-10 - Rating: 5)
I had a plumbing company come out for what seem like a simple request which turned quite complicated.I contacted Saddleback to get a second opinion, and then a third company to get one more option. In the end I chose Saddleback and was glad I did as they were professional, helpful and it turned what could’ve been a difficult situation into a straightforward solution! -
Review 35 (2023-04-02 - Rating: 5)
The plumber came out and was right on time. Unfortunately, the drain problem could not be duplicated when he started working. He spent at least 15 minutes trying to get the drain to plug back up but it was as though nothing had ever happened. I was prepared to pay for a service call, but he told me there was no charge and to call them back out if the drain plugged up again. You just dont find companies like this any more! They will always have my business in the future, and I will sing their praises to anyone who will listen. Totally honest and reputable people.... -
Review 36 (2023-07-24 - Rating: 5)
Been using Saddleback Plumbing for about 20 years for a number of issues. Never disappointed! James is great for your HVAC needs, He installed a new system in my old home a few years ago. -
Review 37 (2023-01-16 - Rating: 5)
This was not the first time that I have utilized the services of Saddleback Plumbing. This most recent time was for an HVAC problem. From my first phone call to my last contact, from the front desk to the technicians and finance office, I Found everyone to be courteous, punctual, efficient, and pleasant to work with. The job and their work were not considered to be completed until it met with their satisfaction and mine. I would utilize their services again.I would highly recommend them. -
Review 38 (2024-09-21 - Rating: 5)
Work done by Kyle was done in a professional manner and he took his time installing the plumbing parts and checked the installation until he was satisfied that his plumbing work was done correctly. Great job. -
Review 39 (2024-01-10 - Rating: 5)
Excellent service!!!fast and convenient!! the technician was so professional he knew exactly what was needed to be done!! I recommend this company with no doubt about it! Im completely satisfied with the service done! Thank you for taking care of the problem so much efficiency!Satisfied customer. -
Review 40 (2020-09-03 - Rating: 5)
We have been dealing with Home Depots local installers for over 6-weeks. Each of their four visits ended in an excuse why they could not install the dishwasher due to policy or not being prepared with the right items. Each time required us to wait for another opening in their schedule.Having had another excellent experience with Saddleback Plumbing (install sink faucets), I reached out to see if they would do all that was necessary to install our new dishwasher. They indicated they would and apologized when the earliest they could come was a couple of days later. After waiting for 9-16 days at a time for each unsuccessful visit by Home Depot installers, waiting a couple of days was a pleasant surprise.They showed up on time, installed the dishwasher and charged us less than $100 more than Home Depot was going to charge us. Had I known it would have been this easy, I would have planned on using Saddleback from the beginning. They are professional, have what is needed to complete the work in the first visit, and provide their services at a good value.I am happy to offer a positive recommendation. -
Review 41 (2023-09-14 - Rating: 5)
This is the second time i have had Chris our from Saddleback Plumbing. He is great, very clean and trustworthy. He did an excellent job for us! -
Review 42 (2021-10-10 - Rating: 5)
I have been calling Saddleback for more than 10 years now. The reason - they are transparent, on time and have a great work ethic. Their technicians are very honest and always advise based on what is best for the client. And every service technician is diligent in fixing the issue. Walt came by to flush out the water heater. He was extremely patient in answering any questions I have and explained in detail on what he was doing as I was interested in knowing more. I would definitely call Saddleback again and if Walt is available request for his help. -
Review 43 (2023-11-07 - Rating: 5)
I cant say enough about this company. They are fantastic. I have had them out to the house a number of times over the years and each tech was extremely polite, professional and efficient. Their communication is top notch and the office staff has been great! -
Review 44 (2023-03-18 - Rating: 5)
Saddleback quickly set an appointment to address a potential leak and a significant shower repair requiring drywall entry. As promised, John arrived during the window, and diagnosed the leak as a slab leak. He had to return two additional times to address our issues and always showed up during the promised window. More importantly, he was professional, personable, and very respectful of our home. John explained everything before, during and after repairs. His efforts made an otherwise stressful situation much better for us. Also, as a woman working from home, I felt completely at ease with John, which is a reflection of his professionalism and kindness. Couldnt recommend John or Saddleback more highly. -
Review 45 (2023-10-12 - Rating: 5)
I was referred to Saddleback Plumbing by neighbors. Their service provider, Wayne, arrived on time with everything he needed to complete the job. The company is tried and tested and I feel confident referring them to friends. -
Review 46 (2023-01-12 - Rating: 5)
I called for check of my hydronic heating system which stopped working after recent re-pipe. Service was quick, on time and the thought was that some of the piping may have been installed incorrectly creating the problem of no heating. He did not take things apart, which would have cost hundreds of dollars but suggested to contact the re-pipe company and have them take a look, before encountering any additional cost. And that is exactly what the problem was. Re-pipe company made the repairs needed and heating is on. Thank you Saddleback Plumbing for your great customer service. AND to top it all off, they did not even charge a service call fee....Thank you again, you are appreciated! -
Review 47 (2020-07-01 - Rating: 5)
I would highly recommend Saddleback Plumbing. Specifically, I had a sump pump die unexpectedly and the basin filled up with water.Saddleback was very responsive, quickly calling me back, and scheduling an appointment for the next day. Luckily, later that day, a separate appointment was cancelled so they called back and actually came out the same day to provide a free estimate.Memo was extremely helpful in thoroughly explaining the issue and recommended solution. I consider myself handy for basic plumping needs (toilet replacement, facet, etc...) but am not completely familiar with sump pumps. Memo educated me on the proposed solution and specifically the need for my house. There was no sales pressure at all and they were able to expedite delivery to install a new pump within 2 days of providing the free estimate.Memo was very professional, on time, completely cleaned up area, and you can trust the high level of work. He thoroughly tested the new sump pump with me there so I was aware of how it worked as well as back up alarm system. I highly recommend Saddleback Plumbing. -
Review 48 (2021-08-10 - Rating: 5)
We have been depending on Saddleback Plumbing for over 20 yrs. There are two primary reasons for this. First, they are 100% professional -- they do the job right the 1st time, they thoroughly clean up after themselves, and they dont rip us off. Secondly, every worker they have ever sent to our house has been a nice guy. They do good work, they are pleasant to interact with. I dont think you can ask for more than that. -
Review 49 (2019-10-03 - Rating: 5)
After getting frustrated with my last plumber for his lack of communication and multiple rescheduled appointments, I called Saddleback Plumbing and they were at my house within an hour. Chris was professional and even handed me my Amazon package as he introduced himself at my front door. He was in and out in under 30 minutes. I am more than satisfied from the overall service and price of the repair. Saddleback Plumbing has moved to the top of my list for any plumbing repairs I need. -
Review 50 (2019-08-20 - Rating: 5)
I was very pleased with Saddleback Plumbing. I had a backed up drain, called them, and Scott came right on time. He cleaned out the main drain and was done in about 30 minutes. Very professional, friendly, reasonably priced. I will recommend to family and friends. -
Review 51 (2021-03-25 - Rating: 5)
Our tankless water heater went out this weekend and our plumber retired. I didnt know where to turn and a friend recommended Saddleback Plumbing. I cannot thank her enough.Mike was here to diagnose the problem and Rudy came to do the installation of our new water heater. Both of them were professional, thorough, and caring. They did not try to upsell us on the newest model, the replacement recommendation determined what best suited our needs. Excellent communication from the beginning to the very end, even during non business hours. They really care about their customers. Saddleback Plumbing is now our go to plumber! -
Review 52 (2020-01-30 - Rating: 5)
Had a wonderful experience with this company. The technician was honest and gave an honest price. Did a great job with no surprise charges. I really appreciated that. Other companies try to charge just for an estimate, but Saddleback Plumbing gave a no charge good price for the work! -
Review 53 (2021-11-21 - Rating: 5)
I spoke with Jared for the initial phone call. He was fantastic. Very knowledgeable and was able to get my appt set up very quickly. Rudy was the service tech for my home heater issue. Apparently the gas valve within the heater had failed and needed to be replaced. Rudy contacted the manufacturer directly and was able to have them issue out another valve under warranty FOR FREE! I would never have known this if Rudy and Saddleback didn’t go out of their way to contact the home heater manufacturing company directly. All I had to pay was the more than fair labor price for the new valve installation. My wife and kids are no longer huddling in blankets on the coach at night and in the mornings. Our house is no longer an icebox. Thanks so much to Jared, Rudy and Saddleback. We couldn’t be happier with the level of service and expertise. Wish I could give more than 5 stars. Thanks again Saddleback Plumbing!! -
Review 54 (2024-01-28 - Rating: 5)
Good customer service on appointment setup. Plumber was polite and answered my questions. Job was completed to my satisfaction. Will use them again. -
Review 55 (2020-08-18 - Rating: 5)
Saddleback Plumbing replaced our water softener and repaired an old shower and tub faucet. Victor M. was our plumber and he did a great job. He quickly resolved unexpected issues and was diligent in seeing to the last details. We were extremely pleased with the professionalism and quality of Victor and Saddleback Plumbings work. I might add that we are repeat customers and have called this company first for our plumbing needs for over 25 years now. -
Review 56 (2019-08-20 - Rating: 5)
I had a very positive experience with Saddleback Plumbing. Kenney the service tech arrived promptly after my initial phone call. He was personable and gave great service.The cost for the repairs to my toilet tank were low in comparison other companies.I will definitely be using Saddleback Plumbing, Heating & Air for all of my home repair needs. -
Review 57 (2019-08-20 - Rating: 5)
Very happy with the work Terry provided. He diagnosed and corrected a leak that had been present for quite a while, plus he fixed a problem I brought up while he was here for a different issue. Saddleback is not the most inexpensive plumber, but like all quality work, you get what you pay for. -
Review 58 (2019-08-20 - Rating: 5)
We have always been happy with the work performed by the technicians at Saddleback Plumbing. This time our technician was Scott and he installed a new faucet in our kitchen and new fixtures in our master bath shower. All items were installed perfectly and in a timely manner. Perfect experience!!! -
Review 59 (2020-10-23 - Rating: 5)
All of Saddleback Plumbing employees are very professional, hard-working and responsive. They truly go out of their way to make us the customers happy. They did a wonderful job installing a brand new heating and cooling system for us! -
Review 60 (2022-03-31 - Rating: 5)
A young plumber came and did a mediocre job of taking out a garbage disposal and installing a new kitchen faucet without a replacement disposal. The pipe slipped off repeated and after a marginal review on Yelp the company took the initiative to contact me and fix the problem. It was fixed perfectly yesterday by a true professional at only the cost of supplies. That was awesome by Saddleback Plumbing. Professionalism and service at the highest level. -
Review 61 (2022-05-19 - Rating: 5)
Technician arrived on time. Introduced himself and set to work. He confirmed my diagnosis and reviewed the replacement faucet I had purchased. He did try to upsell me on garbage disposal replacement and water shutoff valve replacement, but not a hard sell. He ended up just replacing the faucet as I had requested. He knew his plumbing steps. He did a good job and explained the features of my new electronic faucet and battery replacement. He cleaned up and left everything in order. The faucet is working well and no more drip! -
Review 62 (2019-12-07 - Rating: 5)
Saddleback is A+. Saddleback Plumbing always reliable. Scott did an excellent job on my plumbing job and let me know what he was doing each step of the way. I highly recommend Scott and Saddleback Plumbing. They get the job done right the first time which gives you great piece of mind. -
Review 63 (2019-08-20 - Rating: 5)
Outstanding service by the staff and technician from Saddleback Plumbing. I had two leaking and corroded bathroom faucets. Saddleback Plumbing placed the order and the parts arrived for the two widespread bathroom faucets in a quick and efficient manner. Vinnie was very punctual, knowledgeable and professional. He replaced and installed the supplied widespread bathroom faucets quickly and efficiently. Another excellent job done by Vinnie. Great workmanship. Highly recommended! -
Review 64 (2019-08-20 - Rating: 5)
Our water heater was leaking and Saddleback Plumbing was able to get a plumber out the next day. Ryan was great, he took the time to educate us on what went wrong and what he was going to do to fix it. He gave us an accurate estimate on the time it would take and finished a little early. -
Review 65 (2022-01-28 - Rating: 5)
I have used Saddleback for plumbing in the past and was satisfied. This time they replaced my furnace. I am so pleased with their staff and technical team. I left the house and when I returned, the team were gone and it was warm and clean.You can trust Saddleback Plumbing and Heating! I will use them in the future. -
Review 66 (2022-09-03 - Rating: 5)
I had him come out to check a noisy air conditioning unit. He was very professional, informative and polite. He explained everything in terms that I could comprehend. I was very impressed with him and know why I chose Saddleback Plumbing. -
Review 67 (2021-01-31 - Rating: 5)
My water pressure was way too high so I called to have the pressure relief valve replaced. Got an immediate appointment for the following day. they called back and offered to do the job later the same day and it was done in no time. Their plumber was fast, professional and courteous. I have used Saddleback many times over the years ... always great service. -
Review 68 (2019-08-20 - Rating: 5)
Timely and high quality service. Ryan H asked some really great questions to define my plumbing problems. He then executed a high quality, great value set of repairs. Last, he thoroughly confirmed the fixes before he left. I am a very loyal Saddleback customer and will remain so. -
Review 69 (2020-05-28 - Rating: 5)
I had a major issue with carbon monoxide poisoning!! I ended up in the hospital for the afternoon. After I had the Gas Company come out I contacted Saddleback Plumbing for advice. Chris was out within the hour! He explained that it could have been caused by a blocked vent( my roof was being replaced at the same time)but that my water heater was 20 years old and should be replaced. With his advice I had the roofing company come back to inspect the vents and they were replaced.His advice was very helpful and he and his assistant were very professional, & safe (masks and social distancing). My new water heater is installed and working fine!! -
Review 70 (2020-01-27 - Rating: 5)
Whenever I have a plumbing problem or need something new installed, I request Vince at Saddleback Plumbing Heating and Air. He has great technical skills and provides outstanding customer service and is a very dedicated and hard working individual. He truly cares about the customer and providing outstanding service. The office staff is very professional and you always receive a quick response to your request--you cant go wrong with Vince and Saddleback Plumbing Heating & Air. -
Review 71 (2019-10-12 - Rating: 4)
The response to our first call with Saddleback, the actual work, the service man, were all excellent. I would like to have received an itemised invoice with labor, parts separated. I estimated he was here doing the work necessary to clear a block in the toilet and replace a drain in the kitchen took about 2 hours. The invoice was a flat total amount of $432.00 with a veterans $20.00 discount. Although I did not voice my opinion, i feel this was quite high for the small amount of work done. That is why I requested by email what are the labor rates. Thanks Jim -
Review 72 (2022-01-04 - Rating: 5)
I was very happy with the service from Saddleback Plumbing. They found the problem quickly and was able to repair all in the same day. Before they left all was neat and clean. I will continue to use them when ever needed,. -
Review 73 (2019-08-20 - Rating: 5)
Highly recommend!!Our ac died during a heat wave (didnt even everyones?). We have used Saddleback for years and working with them is always a pleasure.James came to our house and assessed our issue. I appreciated that he asked many questions about how our old system worked so that he could make appropriate recommendations for our home. He prepared a bid for us very quickly so that we were able to schedule the installation. Even though it was peak season, our new ac was installed just 1 week after the old one quit!When Mike & Shawn arrived to install, it was clear that they had spoken with James and already were up to speed on the specifics of the job. It was really nice not to have to repeat any of the information I had shared with James!The team was great. Polite and very conscientious and they cleaned up everything. You would never had known a major project took place that day.The post install inspection was a breeze because the guys did a great job. Thank you! -
Review 74 (2022-07-20 - Rating: 5)
We have used Saddleback Plumbing for over 20 years. All plumbers are very competent, friendly, they keep place they working clean and protect floors. They always arrive on scheduled time. -
Review 75 (2020-07-29 - Rating: 5)
We have been a loyal customer of Saddleback Plumbing Heating & Air for over 10 years. I would highly recommend Saddleback Plumbing Heating & Air if you want professional and impeccable work. On top of that, they are honest and caring people. I would not trust My properties with anyone else! Thank you for all you do!!! -
Review 76 (2020-01-14 - Rating: 5)
We have never had plumbing service as excellent as that provided by Josh from Saddleback Plumbing. This company is superb and we finally have found good plumbers, thank goodness. Josh is fantastic. Knowledgeable, kind, tidy and meticulous. -
Review 77 (2020-07-06 - Rating: 5)
Appreciate the prompt response to our service call request for a leak in our attic. Memo is an excellent plumber and we appreciate that he provided our service today. In addition, while performing his work he noticed and recommended other needed work (but did not push or sell) that will be done. Thank you Saddleback Plumbing. -
Review 78 (2020-05-28 - Rating: 5)
I have utilized Saddleback Plumbing before and expected excellent performance. Once again I received that. From the lady receptionist, the coordinator, who kept me informed on the time the technician would be available, to the technician, (Memo). who after a few words with me went to work and repaired my sink and toilet. He kept me informed on his estimated work and with changes the price changes. He completed his work quickly and solved all the problems. I will use Saddleback Plumbing again. -
Review 79 (2020-02-03 - Rating: 5)
Needed a faucet cartridge repair. Saddleback was prompt. The technicians are clean and efficient and on time. A week later, I thought there was a similar problem on another faucet. Again they were very prompt, efficient, etc. It turned out, I did not need the repair, and, to my astonishment and delight, they did not charge for the check-up. I will use them again and recommend them. -
Review 80 (2020-08-25 - Rating: 5)
We have used Saddleback Plumbing for a number of years. Their technicians are always very professional, friendly and respectful. Saddleback also did a complete repipe of our house. We have always had great service. We would never use anyone else. -
Review 81 (2024-11-07 - Rating: 5)
Our 15+ year old washer died and we needed to replace the hot/cold water valves before installing a new washer. Chris came out asap to give us a quote, and then scheduled and completed the job in coordination with the new washer delivery. So thankful! -
Review 82 (2022-09-25 - Rating: 5)
I was very pleased by the service call by Wyatt to tune up my air conditioning system. He was very courteous, informative and honest. Yes, I would recommend Saddleback Plumbing Heating to all my friends. -
Review 83 (2021-01-29 - Rating: 5)
Ive been a customer of Saddleback Plumbing for almost 20 years. Recently I had some trouble with my water heater. I called and they were able to come out and fix it the same day. I highly recommend this company for all of your plumbing and heating needs. -
Review 84 (2023-10-11 - Rating: 5)
There technician, Memo is an impressive guy. He came in to investigate, gave me his theory on whats going on, ran additional tests and concluded what the issue was and continued to take the time to explain to me what the next steps should be. Friendly, knowledgeable, and courteous. -
Review 85 (2020-08-20 - Rating: 5)
Memo arrived well within our appointment window. He was clean, neat, and extremely courteous. He explained all my options and quoted me a reasonable price. The toilet installation was done within 90 minutes and he left the powder room in immaculate condition. Would definitely recommend. -
Review 86 (2021-09-20 - Rating: 5)
Ive used Saddleback for plumbing and HVAC needs for years. Always had good communication, on time service and precise quotes. Ive had a couple of plumbing issues fixed as well as a new HVAC installation. The HVAC install was very professionally done. They responded quickly when my old compressor died and were able to install an all new system in a very short time frame. All work has never required a return visit. A+ -
Review 87 (2019-08-20 - Rating: 5)
John was great and professional. Our issue was tough to diagnose but John stayed a while doing everything possible to figure it out. I used other plumbing companies before that seem like they are just trying to sell you things you dont need. Saddleback is top notch by over explaining and being ultra transparent. Saddleback was a pleasure to work with and now will be our go to plumbing company. -
Review 88 (2020-10-23 - Rating: 5)
So grateful for Chris today. Showed up on time and evaluated and fixed the plumbing problems in a very professional and quick manner. Would recommend him without hesitation and will use Saddleback again when needed. -
Review 89 (2019-08-20 - Rating: 5)
Bryan K arrived promptly and did a fantastic job on a difficult task that had stymied several others. Even more impressing, he took his time to do the job right even though he was working on his companys dime (the work he was doing could have been billed to me if the evaluation of the original work had identified the defect that Bryan resolved). I am also greatly impressed that Saddleback Plumbing stood by their work and their original cost estimate, and then sent out their top guy to tie up the loose ends. -
Review 90 (2023-06-10 - Rating: 5)
We needed a couple of small repairs and we always use Saddleback because they are so dependable, pleasant and professional. Shay came out and was super awesome. -
Review 91 (2019-08-20 - Rating: 4)
We just replaced our 22+ year old water heater. Saddleback Plumbing, Heating and Air did a great job installing the new water heater. The job was neat and tidy. Our installer was very professional. The rating was not excellent mainly due to the cost - a little higher. We feel that you get what you pay for. We are very happy with the installation. -
Review 92 (2020-08-07 - Rating: 5)
All of the above. I care for my husband with health issues. When our water heater went out, Saddleback Plumbing sent someone right out. They replaced the old unit in one day, and were respectful in every way. I appreciated the fact that they were aware of social distancing given the situation we are all facing. They are the best, and I will always be a customer! -
Review 93 (2020-08-01 - Rating: 5)
Saddleback reviewWe purchased HVAC, water heater 3 yrs ago, and most recently plumbing replacements on a 20 yr old house. From calling to make appointments for service or repairs, the entire staff of employees are friendly & professional offering honest & consistent service. Ask for Chris for plumbing services or repairs, you won’t be disappointed! -
Review 94 (2020-01-25 - Rating: 5)
Plumbing issues can be one of the most stressful for a homeowner. But Saddleback Plumbing goes a long way toward alleviating that. We have used them for years -- and dont intend to ever switch. They are consummate professionals, showing complete courtesy to my wife and I, and, though it sounds odd to say it, they respected our house as well. Chris, the lead guy, (apologies for not remembering the name of his wingman), was personable and highly competent. I dont often write reviews, but I am compelled to do so in this case because I know there are other people out there direly in need of a company as reliable as Saddleback Plumbing. -
Review 95 (2021-07-25 - Rating: 5)
After 4 incompetent service from another local AC Shop, called Saddleback and they came on time, figured the source of the problem, and fixed the mess that the other company made. Rudy was professional, took time to explain things, so pleasant and their pricing for the work was reasonable and of value. Theyd be our first go-to in the future. -
Review 96 (2020-01-19 - Rating: 5)
We had such an awesome experience woth Chris and with Saddleback plumbing. One of our faucet handles had broken off. We were afraid that we were going to need a new faucet and incur significant expenses. Chris came and told us we needed to get new parts. He told us that they could order the parts, but that we could likely get them for free under Pfisters warranty plan. He instructed us how to go about doing this. He was right and this obviously saved us a lot of money.After we received our parts, Chris came back and installed them. He charged us an extremely reasonable price and our faucet works like a new faucet! Chris is honest, polite, and very good at his job. We will definitely be using Saddleback Plumbing for any future issues that arise. -
Review 97 (2019-08-21 - Rating: 5)
My tenants were having problems with fixtures in both bathrooms. Scott was able to diagnose and refurbish them good as new for very reasonable price which I approved before he did the work. Very professional and polite. Highly recommend! -
Review 98 (2020-09-06 - Rating: 5)
Im so glad we found Saddleback Plumbing, Heating, & Air to replace our old A/C unit. My mom has used them to install a unit at her house and has been extremely happy with their work. The staff was always courteous and pleasant to interact with. They kept the front door closed for the safety of my pets. They answered all of my questions, were very knowledgeable, and checked with an electrician before grounding the compressor. I also like the quality of the product. The Lennox unit is quiet and efficient. I would highly recommend them for an A/C and furnace replacement! -
Review 99 (2020-08-19 - Rating: 5)
My kitchen sink would not drain very well. I assumed I just needed to have the drain cleared out. Unfortunately the problem was more serious since I had 30+ year old cast iron fittings in the wall due to it being a firewall. They were totally blocked up and had to be replaced. James, the plumber from Saddleback Plumbing, tried to clear the drains but it was impossible. He was great about explaining the steps he was doing and why the solution was to replace the fittings. He did the replacement as soon as possible and per code. Hopefully the new parts will last another 30 years! -
Review 100 (2020-08-05 - Rating: 5)
Chris Chronister from Saddleback Plumbing fixed our toilet today. He arrived an hour after we called. He was completely professional, courteous, knowledgeable and informative. I would recommend Saddleback Plumbing with an A+++ rating. -
Review 101 (2019-08-31 - Rating: 5)
Chris and his crew are the best. They solved some difficult plumbing issues for us and were very fair on price, even when they needed to spend extra time on unforeseen things. Quick to respond to our needs and a pleasure to work with. Highly recommend! -
Review 102 (2022-10-03 - Rating: 4)
I had an a/c tech out for a clogged drain pipe and when he left there was a leak under the sink. They sent a plumber out and he repaired. I have a hydronic a/c unit so its hard to determine if I need one trade or another...or both. They responded right away and each tech was prompt and professional. They billed me for the a/c service only. I highly recommend 👌 -
Review 103 (2019-09-12 - Rating: 5)
I was very impressed with how fast they were able to come out! We had an issue with our AC for a few months, Justin came in and within 5 minutes, diagnosed the problem!! He was very professional and took care of our needs!! I am thrilled to be in my cold office!! I would highly recommend Justin and Saddleback Plumbing heating & Air!!!!! -
Review 104 (2022-03-28 - Rating: 5)
I have used Saddleback Plumbing and have always been satisfied. Lately Memo came out and quickly repaired a leak above the kitchen. I had him come out later to replace the valve assembly for a batchtub. -
Review 105 (2019-08-20 - Rating: 5)
I have to write and say how much we appreciate the quality service provided by Saddleback Plumbing & Heating, from the gracious Kim who answers the phone, to the excellent and compassionate technicians. Kim has never failed to respond immediately, whether its an emergency situation or just a request for service. The technicians always arrive on time (and smell good!) and do everything in their power to resolve the problem in the least expensive and most efficient manner. Its such a good feeling to know that Saddleback Plumbing is just a phone call away. Thank you to all of the staff for being so caring and responsive. We love you guys! -
Review 106 (2021-03-29 - Rating: 4)
We had one plumber come, who fixed most everything; however, one sink was still loose. When we called back to let them know, they sent a different plumber promptly, without any new charges, and fixed our sink! We are very thankful for their service. -
Review 107 (2022-03-06 - Rating: 5)
Used Saddleback twice now... both for emergency water leaks. They were able to show up on the same and promptly fix the leak. Great service and pricing is very reasonable. Highly recomend. -
Review 108 (2021-05-21 - Rating: 5)
Chris is expert in finding plumbing leaks. Once he finds it, he is very knowledgeable in his ability to understand the cause of the leak. Then, he explains what he is going to do before he repairs it. He is also amazingly agiile to reach into difficult places to replace a cracked sewer pipe in the ceiling. He tested the repair and explained what he did. There were no surprises and the price was very reasonable. Respecrtful of ones property, he left the area clean and was also careful to protect the area with clean plastic sheeting before he started. Very professional! Has 18 years of experience and it shows! -
Review 109 (2023-05-12 - Rating: 5)
Ive been a customer of Saddleback Plumbing for years. They have never let me down. They always deliver high quality work, on schedule and on budget. -
Review 110 (2019-08-20 - Rating: 5)
Bryan K & his assistant were wonderful. Their installation of the new heating unit in our attic was very professional & you could tell Bryan really knew what he was doing. He even fixed the stairs mechanism that folds the stairs going up into the attic, so we would not have a problem later. I wish that everyone who installed or serviced anything for us was as knowledgeable & courteous as Bryan. Even the building inspector who came out to inspect the job was impressed by the installation, as were we! Thank you Bryan!!! -
Review 111 (2021-10-31 - Rating: 5)
Was able to fit me in on the day I called which was a blessing. They said they would call if a time opened up and they did. I have used Saddleback plumbing for years. The most reliable service I have ever used. -
Review 112 (2024-12-29 - Rating: 5)
Installation of water filter system below cabinet in kitchen. Plus correction of dishwasher vent leak. As usual, Shay did a top-notch job and we’re very pleased with the results. -
Review 113 (2019-08-20 - Rating: 5)
They are upfront, honest and fair. I broke the main water line on Sunday evening. Left a message on their phone and got a call back from Jerry in about 15 minutes. I appreciated the fact that he said it is going to cost me overtime (about $280) to come on a weekend. No other plumbing company I called told me that. I decided to have have them come over on Monday instead. Kenny showed up at 8:00 am sharp. My house being about 50 years old, he told me that he may have to change the whole water line that will cost me over $4000. But once he dug up, he found that the pipes were good and he fixed it locally where the pipe was broken. He even added a shut off valve - all for $275. I am quite sure some other plumber would have tried to rip me off.I am overall very satisfied with the quality of his work and also their work ethics. -
Review 114 (2019-08-20 - Rating: 5)
Communication has been great from the central office in coordinating times. Walt came today and he was very pleasant and knowledgeable. He walked us through all the options very clearly and takes great pride in serving his customers. -
Review 115 (2019-08-20 - Rating: 5)
Their tech Memo is the greatest plumber in the history of plumbing. Highly professional and I never felt that he was going to exploit my slab leak to take all my money. He said that he didnt have to do a full re-pipe, but suggested that I should, because these things tend to happen en mass in new developments like mine. I went for the full re-pipe and the neighbor didnt. Guess who saved ten grand because of Memos considerationSaddleback Plumbing is one of the rare ones where you really feel that they are not exploiting your problem. I really cant believe that I forked out that kind of money and felt good about it. -
Review 116 (2019-08-20 - Rating: 5)
Saddleback plumbing is always professional, helpful, on time and respectful. The work is consistently excellent and I wouldn’t use anyone else (I’ve been using them for 17 years). -
Review 117 (2021-04-15 - Rating: 5)
Saddleback Plumbing has done my air, heating and plumbing for 26 years. Products and service have always been the best. Routine appointments and emergency service has been prompt, efficient and professional. -
Review 118 (2024-07-27 - Rating: 5)
Was. Rey nice and helpful. Gave me advice on how to take care of my problem. -
Review 119 (2019-09-29 - Rating: 4)
Saddleback Plumbing responded quickly when my water heater began leaking. The only negative was that the new water heater was physically larger and was very difficult to get into the closet. I had to remove the door latch to get it in. I will definitely call Saddleback for my next water heater problem. -
Review 120 (2024-08-10 - Rating: 5)
Saddleback. Plumbing is always so efficient and courteous! Always available. I only use them when i need a plumber. They are fantastic -
Review 121 (2024-03-08 - Rating: 5)
They did a great job replacing our old water heater. I would certainly use them again and would recommend them -
Review 122 (2022-08-07 - Rating: 4)
It was a toss up between two highly recommended plumbers. We ultimately picked the other plumber who was half the price of what Saddleback charged for maintenace on our tankless water heater. -
Review 123 (2019-08-20 - Rating: 5)
We have been doing business with Saddleback Plumbing for years. They are professional and courteous. We are always pleased with their service. Highly recommend! -
Review 124 (2021-07-20 - Rating: 5)
I was having a problem with my ac zoning system . Called Saddleback, they responded quickly and their serviceman came as scheduled. He assessed the problem and provided me with three viable options. The one he suggested landed up saving me a considerable amount of money. -
Review 125 (2024-07-12 - Rating: 5)
The plumbing rep was quick, professional and solved my problem efficiently. -
Review 126 (2019-08-20 - Rating: 5)
Kenny was so helpful, friendly and patient. He was so sweet to my two little girls. He brought them bracelets and really made and effort to be sweet to them. he had amazing things to say about working for a company like Saddleback. He was so quick and it made my day so easy. I hadnt realized that I didnt pay him and he was so kind in asking me for payment after a little while of chatting. I was busy with my two little kids and I work from home so I was sidetracked and hadnt realized that I still needed to pay!!! I have never had a bad experience with Saddleback and today was no exception! -
Review 127 (2022-01-04 - Rating: 5)
My service request was handled promptly and professionally. The service tech arrived during the specified time. The service tech was professional and friendly. I would definitely recommend Saddleback Plumbing. -
Review 128 (2020-03-16 - Rating: 5)
Vince was professional and diagnosed the problem quickly. I thought it was going to be a big problem but Vince was able to identify it as something simple. We are able to have water again. Thank you Saddleback PlumbingJoshua was even better. Would recommend to anyone. -
Review 129 (2020-08-13 - Rating: 5)
I was immensely pleased with Victor Maldonados workmanship and manner. He was very professional, courteous, patient in answering my questions, and diligent in his job, My water Flow Tech system is working beautifully, and I am very happy with it. Victor should make your company proud to have him, -
Review 130 (2019-08-20 - Rating: 5)
Called and were able to send Ryan Heenan over within an hour. Ryan was very prompt, professional and like-able. I felt his quote was very fair and reasonable. He offered some added advice which would not have expected just an ordinary service. I totally recommend Saddleback Plumbing, Heating & Air Conditioning for their services. Make sure to ask for Ryan Heenan. -
Review 131 (2020-02-20 - Rating: 5)
Memo was great, very knowledgeable and efficient. Found the slab leak within an hour. Came back the next day and after a couple holes in the wall and 3 in the ceiling he was done and cleaned up everything before he left. Highly recommend. -
Review 132 (2020-01-14 - Rating: 5)
Water heater sprung a leak. Mike came out at 8pm to make sure it was safe and stop the leak. Replaced the unit the next day . On time and as promisedHad Scott come out to repair a leaking faucet. On time. Work was explained to me and done neatly and efficiently. -
Review 133 (2019-08-20 - Rating: 5)
Excellent work, straight up answers on what was/is wrong with solutions. He ordered parts, followed up, and their parts manager went to bat for me so that parts were on warranty. James was excellent and his attention to detail and workmanship was impeccable. I highly recommend.... -
Review 134 (2021-10-29 - Rating: 5)
For many years, we have used Saddleback Plumbing. Not only are they experienced, they are thorough, neat, and their employees are very understanding, and always come up with a solution. -
Review 135 (2020-01-11 - Rating: 5)
I have used Saddleback for many years. Always a good experience, with very professional technicians, and quality work. I would highly recommend Saddleback Plumbing to anyone. -
Review 136 (2019-08-20 - Rating: 5)
Phoned for appointment and was given one the next day. Diane was very helpful with questions I had and made me aware of the special programs available. Bryan K arrived on time and checked everything A/C, heating and plumbing. Thanks Saddleback for having such a great staff. I give you a 10+ -
Review 137 (2019-08-20 - Rating: 5)
Excellent service!! Tarek was very thorough...cleared out our clogged drain quickly and efficiently....very polite. He and his co-worker even put slippers over their shoes before they entered our home. I highly, highly this company and their employees! -
Review 138 (2020-01-08 - Rating: 5)
John P. from Saddleback Plumbing responded to emergency at my office quickly, and immediately took care of our plumbing needs with the utmost professionalism! Highly recommended! -
Review 139 (2023-12-28 - Rating: 5)
True professionals with great service. Saddleback Plumbing gets the job done right and doesnt disappoint! -
Review 140 (2019-08-20 - Rating: 5)
Professional, competitive prices, excellent and efficient work. Vinnie listened to my questions and requests for my kitchen remodel. He was informative in explaining my plumbing changes and I would recommend him to my friends. -
Review 141 (2020-07-17 - Rating: 4)
The men showed up early each of the 3 days they were here, worked hard all day in the heat. They treated me, a single woman, and my property, as well as my dog, with respect. Lastly, the new AC (and heater) are great! I feel my money was well spent. -
Review 142 (2024-08-04 - Rating: 5)
Efficient. Accurate. Responsible. And the best customer service Ive experienced in years. -
Review 143 (2019-08-20 - Rating: 5)
Richard H. Rancho Santa MargaritaIf you are in need of plumbing services, look no further than Saddleback PlumbingOur plumber John Prosser was extremely courteous, helpful, and very professional throughout the entire process He went above & beyond.Our loose kitchen faucet is fixed, nice! -
Review 144 (2021-10-08 - Rating: 5)
Chris did an excellent job of fixing my problems. He was very efficient and friendly. He also explained everything before starting the job. I would definitely request him for future needs. -
Review 145 (2021-03-04 - Rating: 5)
How great was your service!! My thermostat suddenly stopped working and your technician came out within a few hours to check it out. The problem turned out to be two dead AA batteries. He replaced the batteries and all was well. I couldnt be more pleased with your service!! -
Review 146 (2019-08-20 - Rating: 5)
Today, I had the best plumber come to my home. Kenney was a very personable gentleman and explained exactly what happened to cause my clog in the shower and exactly how he was going to fix it. He cleaned up very well and the price was reasonable. Thank you Kenney! -
Review 147 (2023-07-20 - Rating: 5)
Saddleback Plumbing would come for a furnace issue, change filter, when others would not do so even when I had been that companys customer. So will consider Saddleback for more furnace and A/C -
Review 148 (2020-02-14 - Rating: 5)
Memo was very quick in identifying what our problem was with our heater and then stayed over hours to install a new water heater so we could have hot water! We are very happy with his work and will definitely call SPH&A for future work. -
Review 149 (2019-08-20 - Rating: 5)
Had water heater pilot light go out (Wouldnt relight) on a Friday evening just after five PM. (after closing time). Scott the dispatcher returned my emergency message promptly, explained the emergency pricing and regular Saturday service. I chose the less expensive appointment on Saturday morning. Our technician was a little late but grace given as this was one of the busiest times due to severe hot weather. Jon, our tech explained the options - ranging from totally new water heater, replacement of the guts and finally simple repair of the one part that should get it operational - price went from $1500, to $800 to $300. He advised on the quality level of our existing equipment - matched my research. I would recommend Saddleback based on the very good service provided by Jon and Scott. -
Review 150 (2023-04-24 - Rating: 5)
Saddleback Plumbing did a full repipe of our home and did an excellent job. They finished the job on time within the budgeted cost. They focused on satifying all of our plumbing needs with minimal impact on our daily lives at home. -
Review 151 (2019-11-22 - Rating: 5)
Walt was kind, caring, resourceful, professional, persistent. He got the tough job done . I have always had good experiences with saddleback plumbing but Walt was a cut above. -
Review 152 (2019-12-30 - Rating: 5)
Scott was able to show up earlier than the appointment by notifying me of an earlier available time to address a wall leak the day after Christmas. Put on shoe covers without being asked (***** just for this, thank you!).He covered all relevant surfaces to prevent further damage and promptly found the problem. Efficient and professional repair. Will definitely ask for him next time. -
Review 153 (2023-12-28 - Rating: 5)
Chris did a great job with our plumbing needs. I will have him back if I need plumbing help again. -
Review 154 (2024-09-26 - Rating: 5)
Chris was ahead of schedule for my appointment. He provided knowledgable insight and was honest in his suggestions and opinions. I would highly recommend him. -
Review 155 (2024-07-31 - Rating: 5)
We use Saddleback for all our plumbing and HVAC needs for years now. They never disappoint. -
Review 156 (2020-11-22 - Rating: 5)
We had a leaky faucet in our bathroom tub. Chris did an awesome job with superb knowledge gained from 18 years of experience and professionalism that is second to none. Thanks again Chris. :). -
Review 157 (2022-12-21 - Rating: 5)
Saddleback is wonderful. They always come when they say they will and always solve the problem. Great service always from Jared and his awesome team! -
Review 158 (2020-07-28 - Rating: 5)
Vinnie (plumber) was very prompt, professional and addressed problem at hand very quickly. Also very prompt with returning phone calls! Received emailed quote within a few minutes of service call and same for the invoice after the work was performed. -
Review 159 (2024-09-17 - Rating: 5)
Saddleback always does a great job. They show up on time, do the work quickly and correctly and it is a fair price. I recommend Saddleback Plumbing. -
Review 160 (2019-08-16 - Rating: 5)
Saddleback is Speed Dial 03 on our kitchen phone and we’ve been happy customers for over two decades. They fixed our first slab leak in ‘98. Then another. Then another. -
Review 161 (2025-01-01 - Rating: 5)
Efficient and effective service -
Review 162 (2024-07-20 - Rating: 5)
Excellent service, highest quality work and outstanding professionalism. -
Review 163 (2023-10-26 - Rating: 5)
Fabulous company to work with. I recommend highly. We will never use anyone else. They are knowledgeable, and so professional. All of the above!!! -
Review 164 (2019-08-20 - Rating: 5)
Began with a water stain on the ceiling above my kitchen table. Phoned Saddleback and the next day Chris C. was the man who made the determination of the cause of the leak. He explained in detail, answered my questions again and again. Next thing is a hole in the ceiling and the leak is stopped.Now, who do I call to repair the hole? Chris recommended The Wall Doctor, and provided me their phone number to call for an estimate. -
Review 165 (2023-05-29 - Rating: 5)
The plumber was professional, on time, and took care of my clogged drain. He also showed me how to keep a toilet from running all day. Ill go back to Saddleback for all my plumbing needs! -
Review 166 (2020-02-01 - Rating: 5)
Rudy, James and Jessie are nice to work with. They are very professional and very polite. Answers all of the questions and explains them in detail. That is why I have been a long term customer. -
Review 167 (2019-08-20 - Rating: 5)
Wonderful service from the moment I spoke to Tanya, who really listened to what I was trying to ask and worked to get me the right technician. I have hydronic heating system (heat utilizing my water heater), and it is almost impossible to find someone that really understands that. James was sent and he was fantastic. I could tell immediately he was knowledgeable with my hydronic system. He flushed the pipes, and fixed the pump, and in no time I had heat again. Thank you so much to James! I am thrilled to find a technician that can work on my hydronic system. Quick, efficient, pleasant, and knowledgeable. -
Review 168 (2024-02-04 - Rating: 5)
Whenever I need plumbing repairs, I call Saddleback Plumbing. They always do a great job! -
Review 169 (2019-08-20 - Rating: 5)
Please give thanks to Kenny McBride for doing a great job repairing the plumbingproblem. He had to come back to finish the repair-was reliable and deserves 5 stars for his service. -
Review 170 (2024-06-27 - Rating: 5)
We have used Saddleback Plumbing many years. They have always shown up on time and done an excellent job at a fair price. I highly recommend them. -
Review 171 (2019-08-31 - Rating: 5)
Answered phone immediately, scheduled appointment (same day!) for a water leak at the meter. Thorough and detail oriented work performed, after explaining options and making sure we understood implications of each option. Highly recommended. -
Review 172 (2019-11-29 - Rating: 5)
Rudy and his assistant were able to determine the problem with my furnace and fix it to my satisfaction.He took his time to explain to me what caused the problem and helped me with features of the thermostat. Polite, efficient, and helpful -
Review 173 (2021-11-02 - Rating: 5)
I thought I would have to wait 2 days before my water heater would be fixed, but they called within a couple of hours and said they were squeezing me in. She said she knew how important having hot water was! Great job! -
Review 174 (2019-08-20 - Rating: 5)
Ken Smith is AMAZING! His level of professionalism, dedication, & knowledge is beyond impressive.He’s definitely an asset to Saddleback Plumbing and someone I’d refer to family and friends!! -
Review 175 (2020-01-11 - Rating: 5)
John was amazing. Saved me $400 to replace a Gas valve for my fireplace by fixing the key. Thank you so much for the great service! -
Review 176 (2022-05-29 - Rating: 5)
One of our toilets was leaking at the base. I called Saddleback and they had someone out that day. Walt (the repairman) was great. -
Review 177 (2019-11-18 - Rating: 4)
Scott came to my rescue swiftly when I had a plumbing emergency on a Saturday. He was friendly, professional, and thorough. Couldnt ask for more! -
Review 178 (2019-12-25 - Rating: 5)
We have been working with Saddleback for over 15 years. They are prompt, courteous and do a great job for a reasonable price. -
Review 179 (2024-09-27 - Rating: 4)
We appreciate your good service. -
Review 180 (2019-08-20 - Rating: 5)
Last month I called for AC repair and is the 2nd time I have in less than 4 years I have called. Bill sent out James who arrived on time and was Great He made the repairs and called several days later and told me where I could buy a circuit breaker. Thanks Ron -
Review 181 (2023-03-18 - Rating: 5)
The young man was professional, he knew what he was doing. He answered all my questions. Worked diligently. I was very pleased with my plumbing tragedy outcome. -
Review 182 (2020-02-17 - Rating: 5)
Diagnosed problems and discuss various options. Did a great job installing a new water heater and cleaned up afterwards. I would recommend Vinnie and Saddleback Plumbing. -
Review 183 (2020-09-12 - Rating: 5)
Memo came by promptly and commenced a very professional repair. He was pleasant and informative and fixed us up. It is nice to have water!! thanks Memo!! -
Review 184 (2019-08-20 - Rating: 5)
He came on time and did a great job of servicing my air conditioner. It turns out the coils were just dirty, so he cleaned it and only charged for the service call.