Mission Viejo Heating and Air
Located in Lake forest, California
Address: 22600 Lambert St Suite 707, Lake Forest, CA 92630, United States
Phone: +1 949-207-9312
Rating: 5
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
Categories
- Air conditioning repair service
- Air conditioning contractor
- Contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-20 - Rating: 5)
I have to start by saying I’m so impressed with this company ! They are BY FAR the best! I was looking for a new air conditioner/furnace/thermostat because my system stopped working after 27 years in the dead of heat. I knew it was time. It’s stressful too . I was deciding between a Lennox or what Iv had 27 years with no issues which was Carrier. I did research , Lennox parts are hard to get so I read reviews on this company who installs Carrier after getting two other quotes we went with Mission Viejo heating and air. The other people who came out were not personable and didn’t answer my questions and tryed upselling me on something I didnt truly need. John came out he was great! He answered all my questions gave me his cell and even saw something the other two people didn’t . The day of service which was today , Leo and Jackson came out early on time ready to get started and did everything efficiently and in a timely fashion also answering my questions. This team is personable respectful and great to do business with ! I highly recommend them you can trust they will get the job done. they also help get the inspections. Thankyou guys for doing a great job ! -
Review 2 (2024-12-30 - Rating: 5)
Exceptional experience with this contractor in all facets of the job from the initial meeting to determine an estimate for the work to be done to completion of the job. All workers were on time, worked efficiently, were knowledgeable about the systems installed, performed all work in the time frame promised. All under the estimated price! Nothing more one could ask for Period. -
Review 3 (2024-09-17 - Rating: 5)
Very knowledgeable and friendly crew. The work was professional and they cleaned up afterwards. We received quality products at a really great price. It was an excellent experience at a cost that was better than anything else we had seen online. I would definitely call them again. -
Review 4 (2024-11-09 - Rating: 5)
John at Mission is just the best in every possible way. He stayed with us through every aspect of our furnace and a/c job and is still following up with us a year later to be sure everything is working properly. Who does that? The whole experience with this company has been extraordinary. -
Review 5 (2024-11-19 - Rating: 5)
Martin Garcia performed annual maintenance on our furnace. He arrived when expected, and he was courteous, friendly and efficient. This was our first time working with Mission Viejo Heating and Air. We appreciated the text messages in advance of our service date to confirm the appointment, and to let us know that our tech was on his way. We look forward to hiring this company again to service our AC in the Spring. -
Review 6 (2024-10-16 - Rating: 5)
Mission Viejo Heating and Air did a great service call for me to prepare my furnace for the winter heating season. It was easy to make an appointment and Martin arrived right on time. He was very pleasant and friendly. He wore booties in my house. He tuned my furnace up and I am now all set for the winter. I will definitely call them again in future! -
Review 7 (2024-09-30 - Rating: 5)
Martin arrived on time and was very courteous. He was very knowledgeable, explained the results of his inspection and we discussed several options. There was no pressure to sell. Martin made us feel Mission Viejo Heating and Air would do their best to help us meet our needs. This was very comforting. -
Review 8 (2024-12-23 - Rating: 5)
Mission Viejo Heating and Air team is very friendly and professional. I got the right gas furnace from them at a competitive price and their installation service was awesome. I am happy with my decision to choose Mission Viejo Heating and Air and I recommend them. -
Review 9 (2024-10-18 - Rating: 5)
I called Mission Viejo Heating and Air as my third bid on a new AC / furnace. John was punctual, efficient with my time, knowledgeable and provided a great bid with options within my budget. They were able to schedule me quickly for the project and showed up on time and ready to go. I don’t think I’ll be calling any other HVAC companies in the area again after such a great experience. Thank you! -
Review 10 (2024-09-08 - Rating: 5)
Was able to book a service appointment within 24 hours on the hottest week of the year when the AC went out. These guys were professional, courteous, and quickly diagnosed and fixed the problem for a very reasonable diagnostic fee in less than 30 minutes. I really appreciated their work and would not hesitate to call them again and highly recommend their services. -
Review 11 (2022-04-22 - Rating: 5)
Amazing with a great price! We had them do a total HVAC replacement including zoning and reducting. We could not be happier. Everyone in the crew was respectful and receptive to my thoughts on placement of equipment and ensured I was totally happy. We got 4 bids, these guys are the best, the only bid you need is here. -
Review 12 (2024-12-27 - Rating: 5)
Martin is always on-time, if not early. He is courteous and professional. He is knowledgeable and always takes the time to explain the entire issue and options thoroughly. -
Review 13 (2024-09-09 - Rating: 5)
One of the best companies I have ever interacted with! Honest, cordial, and demonstrating a high level of expertise and integrity. My family, our two cats, and I are incredibly grateful for their assistance. They came through for us during the hottest day in Southern California, and Mr. Mark Mowrey was exceptional in helping us with our air conditioning issues. Additionally, the company was instrumental in repairing all the damage from a water leak. Truly, thank you! -
Review 14 (2024-09-08 - Rating: 5)
Was very lucky to get a same day appointment to look at my A/C that stopped working during this heatwave. Martin came ahead of schedule (confirming with me that it was ok) and wasted no time looking at and testing the unit. He was able to replace the needed part and the A/C is once again working. Martin was knowledgeable, polite, friendly and very efficient . Would definitely recommend Mission Viejo Heating and Air. -
Review 15 (2024-08-02 - Rating: 5)
Martin and the team are phenomenal. They are very professional, always come as fast as they can, I have used them several times over the year, for our furnace and A/C unit, and I highly recommend them. They are upfront with estimates, repairs and costs. Thank you! -
Review 16 (2024-12-04 - Rating: 5)
Professional, efficient and patient! Thank you for your time and efforts! It’s getting cold so we needed it to work quickly and you responded quickly! -
Review 17 (2024-03-25 - Rating: 5)
John, Leo and Jackson were great to work with. Excellent craftsmanship, product and service are our opinion of Mission Viejo Heating and Air.Our existing heating and AC were new to our house in 1991. We decided that the time was right for an upgrade and because of Mission Viejo Heating and Airs 5 star yelp rating started with them.John came out and estimated the job based on our requirements and quickly delivered a fair estimate. Scheduling of our installation was very efficient and fortunately for us, before the current heat wave arrived.Leo and Jackson were the technicians who performed the job. Extremely conscientious of our home, they completed the job with skilled precision.We are very satisfied with our experience with MVHA and recommend them to anyone considering Air or Heating work.Post script: Iman arrived to install a booster this morning. The compressor automatically shutdown due to hot weather causing an over heating condition. Very responsive to my call yesterday afternoon.Add: Had a service call today for just maintenance. Iman performed it quickly and efficiently. Thanks! -
Review 18 (2024-11-27 - Rating: 5)
These guys are the absolute best! Two years down the road from a full installation and they continue to DELIVER on excellence of service!! Happy Holidays to the entire team at MV Heating and Air!! -
Review 19 (2024-09-07 - Rating: 5)
Fast service when our AC wasnt working during a heat wave. Mark was professional, friendly, and informative. We would love all service professionals to be like him.The work was performed efficiently and the charges reasonable.Highly recommend! -
Review 20 (2024-08-13 - Rating: 5)
Great communication in scheduling the appointment. Iman is very knowledgeable and brings his years of experience in addressing a/c issues. He explained options for me to consider for next steps. I am adding this company to my go to vendor list! -
Review 21 (2024-12-18 - Rating: 5)
Got a great quote and Trane air system. John is very knowledgeable and did exactly what he said he would. Job was finished on time everything was perfect. Would highly recommend MV heating and air. -
Review 22 (2024-08-03 - Rating: 5)
Iman was a fantastic technician. He showed up right on time and quickly figured out the problem. He knew exactly what he was doing and replaced the capacitor in no time. I was really happy with the service he provided. -
Review 23 (2024-12-13 - Rating: 5)
Got Nest thermostat back on line, not an easy task. No other HVAC company contacted felt competent to try. Two men working as a team.Since Google has ended support for this product a new marketing opportunity exists.Tom Moulson -
Review 24 (2024-11-09 - Rating: 5)
Staff was knowledgeable and responsive but the blower was delayed 3.5 months. We had no HVAC during this time. The third-party HVAC (Day-Night) parts warehouse was not able to provide any timeline for delivery. It was frustrating and annoying. -
Review 25 (2024-09-07 - Rating: 5)
Wonderful experience. Our service technician, Mark, was prompt, professional, incredibly friendly, thoroughly explained the issue with our a/c unit and completed the repairs. Highly recommend. -
Review 26 (2023-08-10 - Rating: 5)
Not only more affordable than other HVAC providers, but offering better systems (Carrier). I Got Martin and J.C. (was him?) servicing my home. Not only bear with my infinite amount of questions, but also where friendly all the time.They use they equipment right (not like other providers that just do it for the show). They check temperature differential as they should be doing it.EXCELLENT service, Highly recommended. -
Review 27 (2024-11-09 - Rating: 5)
Such great service and always a fair price. I tried several companies when I moved to RSM and got a new system and Mission Viejo Heating & Air is hands down the best. -
Review 28 (2024-06-21 - Rating: 5)
**My Mission Viejo A/C Company Review**Mission Viejo A/C Company did a fantastic job identifying and fixing the problem with my unit. Mr. Martian, the technician, was both efficient and polite. He did an excellent job. Thank you, everyone! Keep up the great work!Home owner Mike -
Review 29 (2024-12-02 - Rating: 5)
I was recommended by my relatives who has worked with the form. Technician and installer are very professional. I also appreciate Martin took time to explain the options to me. Its a very pleasant experience. -
Review 30 (2024-06-25 - Rating: 5)
Mission Viejo Heating and Air is great. They are super responsive and make themselves available during your time of need. My past two experiences with them, they have also had very fair pricing. Would definitely continue to use them in the future. I appreciate their quick response and fixing the couple issues Ive had in the last year. -
Review 31 (2024-10-29 - Rating: 5)
Excellent Company. I use them regularly. We needed to replace the air filter unit after many years of use. They confirmed the appointment time and let me know when they were on their way. The technicians arrived promptly and performed the instaff needed, tested everything and it was great. We use this company for our annual and semi-annual maintenance needs. -
Review 32 (2024-08-28 - Rating: 5)
Great pricing, provided me with the information I needed to make the right decision for me. Installation was fast and clean, they were able to replace my HVAC system in one day. -
Review 33 (2024-07-30 - Rating: 5)
Martin came early (he called first) and had the problem identified in just minutes and resolved shortly there after.We were very impressed with his professional service.Thank you MVHA-5 Stars -
Review 34 (2024-10-28 - Rating: 5)
UPDATES: October 2024. Martine thoroughly checked our system today. Great job. We always learn a lot and these twice yearly maintenance checkups really have paid off since MV HVAC keeps our system in tip top shape, now ready for Winter. Thanks so much Martine, and MV!May 2024, Our heatpump system passed the Spring Maintenance test thanks to diligent regular checkups! Thanks Iman! Dec 2023 And the great service continues even right at Christmas when The Heat Went Out. WIthin hours our expert Tech Chad arrived and quickly diagnosed and fixed!! MV Heating & Air (+ Chad with Tony manning Control Central at 7am!) Saves the Hol-i- DAY! Thanks so much for always being there for us. -Julie and Neil. UPDATE: Five more stars for Mission Viejo Heating & Air (formerly Allen Air). When Jason Allen sold Allen Air, I was concerned that I was going to miss his great service. But Jason, being a great Owner and Technician and businessman, selected a TOP NOTCH company to hand us over to! So now weve been regular customers for about 3+ years and we are so grateful to their entire crew who is so responsive to our calls for quick service, and they know what they are doing. Tony fields the calls and is a great asset for triaging the problem and scheduling quickly (and to my convenience). We have an older heat pump/hvac system that they keep in fine working condition. Chad has been out for maintenance and leak sealant, and our system continues to be reliable. Thanks Chad! We have the twice yearly maintenance contract which serves us well with speedy service and repair discounts. Thanks so much MV, for being there for us!5 Star Reviews follow Jason Allen everywhere! We are repeat customers who depend upon Heating and Air Conditioning desperately because we like our home to be comfortable. Having a hot house in the summer is NOT an option. Therefore, finding an exceptional and super competent HVAC Contractor for Service , Installation, and Repair is truly mandatory.Jason responds quickly to our calls whether or not its an emergency or standard service. He is all about solutions - and that is really important. In the past we have had hvac techs who are all about the bottom line ($$), but that is not Jason. All of his reviews through the years are 5 Star, and there is a reason for this. With his willingness to communicate in a very personable manner, he can quickly assess the problem, and then goes about trouble-shooting, and with great accuracy.Every solution comes with an explanation that makes sense, and we have always felt that he has done the very best to keep the system repaired and running at optimum performance. Ours is a heat pump (electric) that generates both heat in the winter, and air conditioning in the summer. We use it all the time, all year around (Central HVAC). He is keeping our system performing perfectly, and his prices are very reasonable!Like all his other 5-star reviews, you will be over-the-top thrilled when you call Jason for Service or Repairs or Installations. Additional Skill - Jason was here today to install and connect an Ecobee smart tthermostat to our Alexa system. Hes a great teacher, too. 5 More Stars! -
Review 35 (2024-11-15 - Rating: 5)
Thus was my first experience with Mission Viejo Heating and Air. They were on time, pleasant, professional all at a fair price and I am very happy to recommend this company. -
Review 36 (2024-08-09 - Rating: 5)
Martin from Mission Viejo Heating and Air was great. He knew his stuff and fixed our problem in no time. Im very happy with the experience. -
Review 37 (2024-09-05 - Rating: 5)
Our HVAC stopped working and MV Heating and Air squeezed us in one of the hottest days of the year! Mark diagnosed the issue quickly and was able to provide a quick fix. He also provided pics and a detailed explanation. -
Review 38 (2024-07-01 - Rating: 5)
Mission Viejo Heating and Air is what a service company should be. They stand by their products and take care of their customers. We have had the pleasure of having Martin G help us on multiple occasions and he is always professional, courteous and very knowledgeable. If you are looking to repair or replace your AC or heating units, I would highly recommend Mission Viejo Heating and Air. -
Review 39 (2024-03-11 - Rating: 5)
I had a 20 year old furnace and ac that was replaced. I chose Mission Viejo Heating and Air vs a plumbing company because of their 5 star reviews. They did an excellent job. They were punctual and efficient. Three workers showed up at 8.30am and they were done installing both the furnace and ac by 12.30pm. They spent the next half hour making sure everything was working well. The clean up was great. Thank you Mission Viejo Heating and Air and the crew that installed the furnace and ac for a job well done. You deserve your five star rating. -
Review 40 (2024-07-02 - Rating: 5)
2nd time using MV H &A. Super fast service, reliable and friendly. Guy had my AC cranking again in 5 min and was on his way. Hopefully I dont need an AC repair again, but I do I will be calling these guys again. -
Review 41 (2024-07-28 - Rating: 5)
I will have a new HVAC to replace the old system. Leo and Ali arrives in time. They are friendly and patient. They cover my floor and keep everywhere clean. Good job. I will recommend Mission Veijo Heating and Air to all who need service. -
Review 42 (2024-07-28 - Rating: 5)
Iman called 45 mins before arriving and then called upon arriving. He was able to figure out the issue very quickly which was the capacitor. I think the charge to replace the capacitor was reasonable at $318. He was very kind and answered all the questions I had. He was done within 30 minutes.This was after another HVAC company came and added refrigerant and said that was the problem. It wasn’t because the AC stopped working the next morning. -
Review 43 (2024-05-24 - Rating: 5)
Martin and John showed up to diagnose the issue I was having with my AC unit. They were very kind and professional. They were detail oriented in their inspection and made sure to explain everything that they were seeing. This was the first time I have used this company and would highly recommend using them based on my experience with these two gentleman. -
Review 44 (2024-07-24 - Rating: 5)
Iman arrived promptly and did a thorough job diagnosing my AC issue. My issue is complex, however, Iman provided recommended next steps and offered to come back once I made a decision. Iman was very professional and courteous. -
Review 45 (2024-09-28 - Rating: 5)
Sales and service personnel were great. I had a new heater installed. I was sold on the heating unit because it was a conventional design with 80% efficient heat exchanger and a single speed motor. The fan motor speed can be set by the technician upon installation. We had the fan speed set to a low-speed setting to reduce blower noise and to reduce electricity consumption. It works great! -
Review 46 (2024-06-25 - Rating: 5)
MV Heating & Air were terrific! From the professionalism on the phone during the initial call to schedule, providing the name of the team member who would be doing the work, to calling the day of the appointment that they could come earlier! Brad explain each step that he was doing and the cost - super helpful and professional. We would definitely recommend them. -
Review 47 (2024-06-28 - Rating: 5)
Martin was professional, friendly and knowledgeable. He answered all my questions about replacing the central air unit I have now with a ductless system. Altogether, the maintenance, replacement of a component, and inspection was very affordable. -
Review 48 (2024-09-09 - Rating: 5)
I cannot recommend Mission Viejo Heating and Air highly enough. From diagnosis to installation of an entirely new system, nothing but professionalism, on time delivery, fair pricing (5 competitive bids) and perhaps most important of all, the loan of a portable AC unit during the July 2023 heatwave until our installation could be completed. Thanks to Iman, Brad and Brent and the entire installation crew for making a difficult and expensive venture as smooth and easy as possible.Update: System stopped working in extreme heat. Mission came out within hours and installed additional device to protect from heat at no charge. Still 5 stars! -
Review 49 (2024-06-24 - Rating: 5)
Great first impression, very professional. They were the only hvac co I called that answered on a Sunday during the first heatwave of the year. Came out the next day and quickly fixed our aircon and gave a recommendation for an electrician since our breaker was the issue. Would def recommend and will also keep them in mind when we replace our 20 year old unit. -
Review 50 (2024-06-12 - Rating: 5)
Martin was the technician that came out to check on our system. Found the problem very quickly, have what he needed to resolve it. Got our AC running and he was on his way. I would give Martin 10 Stars if I could. Mission Viejo ac service is the best! -
Review 51 (2024-12-12 - Rating: 5)
Martin of Mission Viejo heating and air conditioning comes to check the furnace.It is a very good company with excellent people. -
Review 52 (2024-05-30 - Rating: 5)
Martin did a great job. He was very fast and ended up charging me less than the original quote. Thats a first for me. I will definitely use them again. I highly recommend Mission Viejo Heating and Air. Thank you Martin. -
Review 53 (2024-06-25 - Rating: 5)
Martin was great! He was early, fixed my issue with a simple part replacement and was on his way. Thanks again for the prompt, excellent service. -
Review 54 (2024-07-12 - Rating: 5)
We had a great experience today with Mission Viejo Heating and Air! They came out quickly after we called and solved our AC issue! Thank you! -
Review 55 (2024-06-06 - Rating: 5)
Martin from MV Heating and Air was wonderful. He diagnosed our A/C issue and had us up and running in 10 minutes. We are very pleased with the great service and support provided by this team! -
Review 56 (2024-07-23 - Rating: 5)
Even though they were not able to fix our A/C and it will need to be replaced, he was thorough and efficient in his diagnosis. It’s a 23 year old unit and he was very helpful. -
Review 57 (2024-04-19 - Rating: 5)
Had a great experience with Mission Viejo Heating and Air. Iman was punctual, professional and efficient. He came for routine maintenance on our AC units and also cleaned the condensers. Price was reasonable for the peace of mind before the summer heat hits. -
Review 58 (2024-07-22 - Rating: 5)
Technician, Martin Garcia, was very thorough. He took the time to check all possible issues causing the problem. After exhausting all possible causes, he recommended a replacement of a part. -
Review 59 (2024-11-11 - Rating: 5)
Today, Iman performed my fall preventative maintenance service. He was absolutely terrific. Iman was very professional, courteous and thoroughly explained everything as he checked on my heating unit. I am extremely satisfied and look forward to continuing to work with Iman and Mission Viejo Heating and Air. -
Review 60 (2024-12-16 - Rating: 5)
I am so very pleased with Mission Viejo Heating and Air. They are very professional and very business oriented. I thought I had a problem with my heating unit. It turned out to be a glitch with my electricity. I purchased their extended warranty. They took care of the problem at no charge. They also replaced the filter for me. Do yourself a favor and call them for any repair/maintenance problem. They are #1. -
Review 61 (2024-07-20 - Rating: 5)
They came the next day and Iman the technician explained everything and showed us the bad part. He had it fix very quickly. Great job Mission -
Review 62 (2024-01-09 - Rating: 5)
So grateful to Mission Viejo Heating & Air. Needed help with our heater & Martin was here working on it about 2 hours after my call to Tony. They are AMAZING!! Truly appreciate their dedication to their customers & for helping us out especially during this chilly weather we are having. Will always refer everyone to them as they are the BEST in all they do! Thanks again!! -
Review 63 (2024-12-06 - Rating: 5)
Martin was very friendly, checked our furnaces and was thorough and explained in detail. -
Review 64 (2024-11-12 - Rating: 5)
MV Heating and Air. Thought nothing found during the service call the gentlemen were prompt and kind. Outstanding experience. -
Review 65 (2024-10-02 - Rating: 5)
Martin was great! Found the problem fast and fixed it fast! I will use them again! -
Review 66 (2024-11-15 - Rating: 5)
Great experience, would definitely recommend and will use for my heat and cool needs in the future -
Review 67 (2024-09-25 - Rating: 5)
Fast response and fixed the issue quickly! Thank you! Always a good experience working with them. I appreciate the technology they use also. Keeps you up to date with what is happening and who is coming. -
Review 68 (2023-11-27 - Rating: 5)
If youre shopping around for HVAC upgrades do yourself a favor and try Mission Viejo Heating & Air. From the beginning to the end, they were incredibly responsive, prompt and professional. For every appointment, the technician arrived early. For added security, you also get a text with a photo and the name of the person who is on their way. Their team replaced my AC condenser, coils, and ducts in about four and a half hours. Theyre a great, honest company that does amazing work! I cannot recommend them enough! -
Review 69 (2023-07-21 - Rating: 5)
Very happy with the service from Mission Viejo Heating and Air. I asked for the 1st appointment of the day, and was given a time frame of 7-10am. Iman arrived right at 7, diagnosed and fixed the air conditioner within 30 minutes and even changed my air filter in the attic for us before leaving. The service was very efficient and friendly. Highly recommend this company. -
Review 70 (2024-06-27 - Rating: 5)
Martin was on time and very kind and professional. Highly recommend this local company. Quick fix and my air finally works!!! Thank you! -
Review 71 (2024-07-01 - Rating: 5)
The tech (Martin) was very knowledgable and very thorough servicing my HVAC unit. Martin answered all my questions and took the time to educate me about my system which I appreciated very much. -
Review 72 (2024-09-05 - Rating: 5)
Prompt, professional. Quickly diagnosed the problem, ordered the part and returned the same day to complete the repairs. Very satisfied. -
Review 73 (2024-07-31 - Rating: 5)
Because of the great experience we had with MV Heating and Air two years ago we had them install another HVAC unit at a different location. They continued to provide excellent customer service and the pricing was very reasonable. They are reliable and timely. Martin, Leo and Jackson were a pleasure to work with. The installation was quick and efficient. Highly recommend MV Heating and Air to anyone needing a new HVAC system. They carry quality products and they are a great company. -
Review 74 (2023-07-23 - Rating: 5)
Mission Viejo Heating and Air Conditioning was very professional and an excellent service. They came out quickly and got my air conditioner back to perfect working order. Our technician Iman was on time, very professional, and was able to diagnose and fix the problem in less than 40 minutes. I will recommend this business to my friends and family in the future. -
Review 75 (2024-03-05 - Rating: 5)
The Team from MV Heating and Air all did a great job. Fast, clean and courteous. Iman helped to get a good deal and a good warranty, and Leo, Brent and Ali worked as a good team, and removed the old HVAC and installed the new in half a day. Brent even installed my alexa thermostat.Very pleased with the outcome, and I highly recommend! -
Review 76 (2024-06-29 - Rating: 5)
Just an excellent experience from beginning to end. Even though they weren’t the cheapest, I went with them for peace of mind and no B.S. Happy to say they delivered. -
Review 77 (2024-08-02 - Rating: 5)
Quick and ontime service by nice and friendly technician. You will have my business again if ever needed.Per Eriksson -
Review 78 (2023-08-28 - Rating: 5)
We were so grateful to have found Mission Viejo Heating and Air through a friend. They were so professional, easy to work with, affordable, and friendly. It was important to us that we could trust a company that was working in our home and we appreciated the guys who came out. They were wonderful! Thank you so much. -
Review 79 (2024-09-04 - Rating: 5)
Mark and Mission Viejo Heating and Air are fantastic. They go above and beyond to diagnose issues and fix them. I highly recommend the company...very smart technicians who are professional and kind. -
Review 80 (2024-04-19 - Rating: 5)
Great! Quick reponse. Next day appointment. On time as scheduled. Identified the problem quickly and repaired on the spot. Fair pricing. Professional and friendly service from the field technician Iman. Ill use them again. -
Review 81 (2022-08-17 - Rating: 5)
Our AC suddenly stopped working over the weekend (of course during a heat wave!) so we were frantically calling around to see if anyone could come access and service our AC unit.The staff who picked up my call (I think his name is Tony) to let me know their availability was friendly and professional- he took time to explain to me the cost to access the issue and that it would go towards any repair fees. Many other companies I contacted were very curt over the phone or just didnt pick up at all. I understand summer must be a busy season for ac repair companies especially during this heat wave, so I really appreciated that I was able to speak to a staff member promptly and that the staff member on the phone didnt try to rush through the conversation.Thankfully they had availability for the next day whereas other companies werent able to come out until a few days later so of course we went with them and Im so glad we did! We were scheduled for a service window from 8-12, we got a text in the morning letting us know Omar, our technician, was on his way and he arrived just a few minutes after 8 (which was great as we hoped to get the AC running again as soon as possible!). Omar was really friendly and knowledgeable, we explained what happened and he immediately knew which parts he needed to inspect. I appreciated that he explained what he was going to be doing. He was able to diagnose and fix the issue in under 30 minutes! Thankfully it was a quick fix and our AC is back up and running again.Overall we were really pleased with our experience and would definitely contact them again if we have any issues with our hvac! -
Review 82 (2023-10-26 - Rating: 5)
Starting with consultation and answering lots of questions, scheduling appointments, and replacing our AC, everything was easy and not pressured. John was awesome and helped in anyway he could. Leo and the crew was quick, professional and detailed. -
Review 83 (2023-09-08 - Rating: 5)
Mission Viejo Air always provides great service and are very honest and helpful. Always feel like I can trust them and they aren’t just out to make money. Great partner on taking care of my home. -
Review 84 (2024-09-05 - Rating: 5)
Great customer service. Martin the technician was efficient and resolved the AC issue quickly! -
Review 85 (2025-01-02 - Rating: 5)
Excellent service. Quick service and always explains everything . -
Review 86 (2024-04-16 - Rating: 5)
Great customer service! Mission Viejo Heating and Air is so quick, Organized, respectful, efficient, clean, educated and patient. Thank you for your outstanding teamwork and support. -
Review 87 (2024-10-30 - Rating: 5)
I called Mission Viejo Heating and Air, and they came out so quickly! Martin arrived ahead of schedule and even gave me a heads-up that he was free earlier, which I really appreciated. He got the job done in record time, was super friendly, and the price was very fair. I was really impressed with the whole experience. I’ll definitely be calling them again when the need arises! -
Review 88 (2023-09-13 - Rating: 5)
Tech came at correct time, made a few checks, and said I needed a new circuit board at a cost of about $1000. Then 30 minutes early next morning saying he forgot to try a new wall thermostat before ordering the new board. 5 minutes later a new programable thermostat (same as I had before) installed and our A/C system is working. I paid $100 to have the original one installed 5 years ago. I agreed with the $450 cost of this one.That night I check the cost on Amazon for the part and they wanted $150, so $300 was the charge to disconnect 3 wire and screw in 3 new ones. A big charge for a 3 wire install. I guess he also must have checked the amount of coolant in the system.... at least I hope he did. Wish I knew if it is low or not.UPDATE: They sent me a check taking a reasonable amount off the bill. Changing to 5 stars -
Review 89 (2023-11-02 - Rating: 5)
Mission Viejo Heating and air have been assisting me for several years. They always come on time and with a lot of knowledge, understanding, and empathy. Today Martin worked on our unit. He identified the problem quickly based on previous notes of others and also his own knowledge and experience. I am so grateful to have them in my book. -
Review 90 (2024-12-26 - Rating: 5)
Awesome job! Great service! Stayed with the noise issue of furnace until the problem was solved. Five stars! I highly tecommend. -
Review 91 (2023-08-30 - Rating: 5)
They installed my new air conditioner in less time than originally thought. They didnt have a problem with my asking them to start late and still managed to be done ahead of schedule. New A/C seems to be working so far, but its only been a few hours. Theyre local, so Ill keep them in mind for future heating or cooling issues. -
Review 92 (2024-11-13 - Rating: 5)
Iman was on time and did a thorough inspection of the heating system. He gave me recommendations for filter changes.I highly recommend Mission Viejo Heating and Air for service and installation. -
Review 93 (2023-04-13 - Rating: 5)
The three man crew showed up on time in uniform, and were extremely polite. They explained the process before they started. When they were finished they walked me through everything that had been done and how to use each component. The work was exemplary! I am thoroughly impressed with Mission Viejo air conditioning and heating. It’s so nice to have things go right and installers that know exactly what they’re doing! Can’t imagine anyone doing a better job. -
Review 94 (2024-01-17 - Rating: 5)
After enduring three long winters with a problematic heating furnace, and a previous companys ineffective patchwork, finding this A/C and heating company was a game-changer for us. Imal, the technician who assisted us, was exceptional in his service. He not only nailed down the root cause of our furnace issues, which had been overlooked for years, but also fixed it effectively.What stood out most was Imals approach to customer service. He thoroughly explained all potential issues and the associated costs before beginning the work. This level of transparency was very helpful and reassuring, allowing us to make informed decisions. It’s rare to encounter such dedication and honesty in this field.I highly recommend this company to anyone facing heating or cooling issues. Their expertise, coupled with the outstanding customer service provided by professionals like Imal, truly sets them apart. Great job and a heartfelt thank you from a now warm and comfortable household! -
Review 95 (2023-12-28 - Rating: 5)
Able to get the same date appointment. The tech arrived earlier and also brought their own shoe covering.Right before his arrival, the tech name and his photos were provided.The tech Iman is knowledgeable and checks all details since my thermostat screen went blank. After Iman identified it is my thermostat issue, he quickly offer me the replacement solution.After all his works, Iman cleans up the floor to make sure the quality work.Happy to work with Mission Viejo Heating & Air and highly recommended. -
Review 96 (2024-08-17 - Rating: 5)
Very honest , friendly and professional staffExtremely fair pricing. I would highly recommend them -
Review 97 (2024-01-05 - Rating: 5)
Mission Viejo Heating and Air are great to work with! They are always extremely fast to respond and clearly explain any issues they find so you do not feel taken advantage of in any way. Definitely recommend and will continue to use them myself! -
Review 98 (2024-07-12 - Rating: 5)
Our AC stopped working right in the middle of the heat wave. They came diagnosed issue, helped get us an electrician to fix the wire. Came back and hooked up ac. All witching 3 days! -
Review 99 (2024-09-07 - Rating: 5)
John from Mission Viejo Heating and Air met with me during this heatwave. He is a true professional and is a subject matter expert in the profession. -
Review 100 (2023-08-17 - Rating: 5)
I could not be more satisfied with my service today! Chad showed up on time (which I know is hard, given all of the appointments) and was so friendly and professional. He has no doubt saved me a ton of money by proactively and quickly resolving my issue. I’m a customer for life now! -
Review 101 (2023-10-31 - Rating: 5)
Our heater stopped working, Mission Viejo Heating & Air was able to have a tech here the same day. Martin was right on time and we received a text message when he was on his way. Martin was friendly, very professional, and fixed our heater quickly.Great service again! Thanks guys -
Review 102 (2024-01-08 - Rating: 5)
As Always...good job!Our furnace wouldn’t turn off Friday night and no heat was coming out. Mission Viejo Heating and Air was here at 7 am Saturday morning! Much to our horror we had a pipe leak that we didn’t know about and the Bryant furnace was being soaked. One plumber and 2 days later at 6:45 am this morning Iman was here and saved the day! Furnace is running beautifully! We can’t thank him and MV Air enough for their EXCELLENT service. They are truly a caring company towards their customers and it shows thru their owners and employees.Thank you,Sandy and Terry Fish -
Review 103 (2023-08-29 - Rating: 5)
This heatwave has been nothing but unbearable especially when trying to sleep at night with a broken AC. Mission Viejo Heating and Air came to our family’s rescue with repair man, Iman. He knew what was wrong right away and repaired our unit quickly. Very courteous and punctual I may add. Definitely recommend this company. Thank you!! -
Review 104 (2023-11-16 - Rating: 5)
These folks are great. They really care about getting it right, not just hurrying through the job. Highly recommend. They were able to troubleshoot the problem with my old heater, order the right part, and have it fixed within a week. -
Review 105 (2024-12-13 - Rating: 5)
I have the one of the annual plans for MVHA where they check your heating and air every year plus 10% off any service calls. Great service! Very responsive. They always send a confirmation of your appointment as well as a text letting me know when they’re on the way. Very helpful if you have a busy day planned. I have referred them a couple of people and will definitely continue to use them for HVAC maintenance. -
Review 106 (2024-08-06 - Rating: 5)
Martin is the best, thorough, knowledgeable and personable.He is an asset to the team! -
Review 107 (2024-03-13 - Rating: 5)
Very happy with quality of service. The 2 technicians assigned, Ali and Brent Showed up on time, were very professional and pleasant to deal with, finish the job, and answered all my questions very patiently. -
Review 108 (2024-06-25 - Rating: 5)
Prompt response to our call and quickly resolved our issues with our air conditioner. I would use Mission Viejo Heating again in the future. -
Review 109 (2024-09-09 - Rating: 5)
Professional, knowledgeable and worked to fit us into an earlier appt. Thanks -
Review 110 (2023-07-27 - Rating: 5)
Great experience. Chad came out, diagnosed, and fixed the issue w/my AC unit. What I really appreciated (besides having cool air again) was that he went beyond just fixing the problem-- he was very educational and gave me a lot of information about my unit that I had no idea about. Such as, why does my sink gurgle when my AC unit is on?Chad also discovered a potential rodent problem in my AC unit and said he would seal up the opening. Although he forgot and left my house after I paid the invoice, he came back on his own to finish the job. Very professional and excellent service! -
Review 111 (2023-08-30 - Rating: 5)
Prompt response, friendly and knowledgeable. Provided quick followup with detailed quote of AC replacement. Have not moved forward to rate details of AC installation but would recommend for service call and consideration if youre looking for new AC unit. -
Review 112 (2023-06-02 - Rating: 5)
Our technician Brad was very professional, friendly and efficiently diagnosed the issue with our air conditioner. By having him look at it and diagnose for us, it actually saved us money because we were assuming the motor had gone bad. Brad told us it needed a new capacitor, which we had him install. I highly recommend this company, especially Brad because he is so knowledgable and professional. -
Review 113 (2024-08-28 - Rating: 5)
Professional work was performed on a timely manner and no cutting corners like some contractors do. -
Review 114 (2023-08-02 - Rating: 5)
Very impressed with their professionalism and customer service. They kept us updated with texts and a picture of technician that would be arriving. They even supplied us with a portable A/C unit to help cool the house as temps were very high during the week. Definitely would recommend.Jan A. -
Review 115 (2022-11-07 - Rating: 5)
Great price and great service. The team was in time, friendly and professional. I was able to get a great deal on my central system. Would definitely recommend to other and will come back for other HVAC work in the future.Edit: My condensate was not draining and causing my system to shut off. They came back a few times to clear my condensate lines and eventually ended up installing a condensate pump free of charge. System seems to be running fine now.Edit: My furnace went off and the team came, ordered the replacement part and was able to fix the issue quickly. They are always very polite and professional. -
Review 116 (2022-12-14 - Rating: 5)
Mission Viejo Heating & Air just finished relocating and reinstalling our A/C. It was a great value with excellent workmanship - a very clean and professional installation. Leo and his partner were professional & polite, explained everything they were doing and keep us informed. They found a problem with the previous electrical work and fixed that while they were doing the reinstallation. The dispatcher called to confirm the appointments and we received text messages when they were on their way to our house.I wish we could give them 6 stars! -
Review 117 (2023-07-22 - Rating: 5)
With a new HVAC system being my top priority to purchase this summer, I did my homework looking for the company most suitable for my basic needs of purchasing and installing the unit at a reasonable price. I settled upon Mission Viejo Heating & Air because their quote was actually slightly less than I had anticipated in my budget for the project and they had many insightful, detailed, positive reviews. (I would go on to pat myself on the back for the excellent choice I made!)1.Responsive. I contacted their office on a Friday, met with John, the estimator, on Monday and received the quote that same afternoon. Installation was 8 days later.2. Professional. They were constantly in touch by text and let me know exactly who would be in charge of the installation by texting me his picture and profile before he arrived.3. On Time. The installation was scheduled to begin between 8am - 10am and the 3-man crew consisting of Anthony, Leo and PJ were here and ready to work at exactly 8am. They were professional, courteous and knew exactly what they were doing. When they were finished, their working area was spotless! Anthony then gave me a mini lesson on how to operate the unit.4. Good quality/good value. I dont know anything about A/C & heating, but I do know that my unit is perfect for my 2-story 1600 sq. ft. home. I control it by using the digital wall control or the app on my phone. As of yet, I havent used either method because Anthony had set it to go off/on at certain times and that is working well for us so far. When the air is running, it is super quiet as it goes about its task of keeping the house cool and comfortable.All in all, I definitely recommend Mission Viejo Heating & Air Conditioning if you want a professional, affordable, no-nonsense company to handle your particular A/C (or heating) issues. You will be satisfied with the job done and so happy with your choice! -
Review 118 (2022-12-29 - Rating: 5)
Brent and his team came and installed a new Airconditioning unit for me today. They were so courteous, hard working, cheerful, and respectful…taking care not to scratch my hardwood floors and carefully cleaning up after themselves. They went above and beyond my expectations! The unit looks great. Looking forward to a cool home this summer. Thank you! -
Review 119 (2022-06-16 - Rating: 5)
I have to say that I was more than satisfied with the end to end experience and with the entire process. 10 out of 5 !!!Quoting Process - From the beginning, Brad, was very professional and thorough with the first site visit to our house. He was not trying to oversell, but truly listening to our needs. Our existing system was original and starting to need a lot of maintenance. We opted to replace it with a new system. We also looked at the situation of the ducts that run through the attic and decided to upgrade those too to allow for better air flow distribution in our rooms upstairs. Brad did mention that the existing ducting would had to be replaced by an abatement team as it was originally installed at a time where ducts still had some asbestos in them. He mentioned that the process was not difficult, but did require a special crew to deal with it.Quote - literally a day after the site visit I received a detailed quote with three options that we had discussed. Each option was clearly broken down with all the equipment and models detailed and broken down by options. The pricing for each was shown including some installation options. As a potential customer, I appreciate this level of transparency! All the forms were provided online and allowed for a great experience .Installation - During the day of the install there was a crew of over 10 people buzzing around. The first crew arrived early to clear the old duct from the attic. They completely laid down protective material from the attic access in one of the rooms all the way to the outside. They removed and sealed all the old ducting, and were done with their part very early. At the same time other crew members were removing the old A/C compressor outside as well as the heater and A/C unit in the garage and replacing them with the new unit. They also installed new disconnects in the location and ensure the new installation was up to code. The A/C compressor outside was also relocated slightly to allow for better ventilation as the original unit was a bit too close to a wall affecting its air flow. We also opted for a higher end Ecobee thermostat which is fully programmable and there is an app for it which allows you to control the home settings from anywhere.By 3pm the team started testing. The ensured that the system was charged to the manufacturers recommendations. We did heat tests and cooling tests and measure the temperatures and air flows at all the grills. No issues found at all. It went extremely smooth.Payment - I was able to pay electronically right at the spot. I immediately received confirmation in my email account... Super simpleWarranty - a day later, I received the Manufacturer warranty registration in my email.Thank you so much Mission Viejo heating! I have a happy wife, and a cold house... Looking forward to summer. I mentioned to you all at the end of the day that you all had been extremely professional!Thanks again,Alvaro -
Review 120 (2023-11-21 - Rating: 5)
I just needed a little help and they were awesome, so nice to deal with a professional, polite and knowledgeable operation all in one place .The technician was great, he took care of the issue and was a pleasure to work with. FIVE STARS... -
Review 121 (2023-07-18 - Rating: 5)
We had a very old ac unit that’s fan broke, they were able to find an older replacement part despite it being off market and repaired the unit which saved us thousands of dollars from having to get a new one. They were extremely punctual, always arrived right at the predicted window of time. Past service people I have worked with in other companies had come hours late so this was a nice change of pace. -
Review 122 (2024-03-16 - Rating: 5)
The technicians that arrived are clearly experts in their HVAC field. They are professional, courteous, and cleaned up after the job was completed. I would highly recommend Brent, Ali and Martin as HVAC experts. -
Review 123 (2024-01-09 - Rating: 5)
Great service once again. Has all the attributes one would look for in an HVAC repair provider: communicative, prompt, quality work, and good pricing.Highly recommend -
Review 124 (2024-11-05 - Rating: 5)
Great service. Fast, efficient and on time. Great company. -
Review 125 (2024-04-24 - Rating: 5)
Very pleased with the installation! Professional, fair price, very attentive to details, and answered all our questions and concerns. Highly recommend this company! -
Review 126 (2023-01-24 - Rating: 5)
Iman ( the technician) showed up on time. He was very knowledgeable and offered a solution to fix my A/C that no other techs have known about it. He was quick. I appreciated his honesty and plan to use his services for future need. -
Review 127 (2023-07-03 - Rating: 5)
Tried to have my air conditioner fixed by another company and they told me it needed to be replaced. Call Mission Viejo air. Their technician came out, fixed it within a half an hour. All it was was a faulty wire.This company is very honest and does a good job -
Review 128 (2024-01-02 - Rating: 5)
Called on an emergency, turned out to be a minor issue and the tech made a simple fix for a reasonable trip charge without any shenanigans. Will definitely refer everyone in the area to this honest company! -
Review 129 (2022-09-13 - Rating: 5)
WOW! What a gem of a location! Truly the best HVAC company Ive ever worked with. Earlier this month, my AC stopped working and I found out via the diagnostic that the compressor was grounded. Shortly after the technician arrived, Mission Viejo Heating and Air provided a few proposals to either repair the compressor or install a new condenser and coil. I spoke to the manager, Brad, quite a few times and he was fully transparent with me and addressed all my questions. Overall, my experience was seamless from start to finish and Im very satisfied with my new unit. HIGHLY RECOMMEND! -
Review 130 (2024-05-01 - Rating: 5)
These guys went above and beyond. Got a new unit installed. The quote was the best I got and they worked clean. The crew was very polite and patient.They even installed a softstart to protect my solar serup. -
Review 131 (2023-07-19 - Rating: 5)
I called MVH&A with what I thought was an issue. Iman showed up the next day and checked our system and said everything was good to go. After checking the furnace Iman noticed my installer did not put a safety switch on my system. WOW! Iman booked me an appointment and came by and installed the switch. We feel much better knowing our system has safety mechanisms in place. Great job, Iman!!!Highly recommend this company and team.Thank you,Anthony -
Review 132 (2023-05-12 - Rating: 5)
They came out to replace all my old ducting in a house I recently purchased. John Polli did an amazing job walking me through the work they planned to do and got us scheduled very quickly. The team was highly professional and efficient. After the job was complete they showed me all the work they had done and answered all my questions. I highly recommend Mission Viejo Heating and Air to anyone who needs HVAC work done. -
Review 133 (2023-05-03 - Rating: 5)
I highly recommend Mission Viejo Heating and Air for AC system installations. John was very responsive to my initial inquiry as well as all my subsequent questions. We got a great Carrier system that their workers installed very efficiently. All service providers should act like Mission Viejo Heating & Air! -
Review 134 (2023-08-03 - Rating: 5)
They came out and assessed our AC that was installed originally (going on 40 yrs). They fixed it up but warned us that there dont make replacement parts, the Freon has been discontinued, and this was the ACs last leg. We agreed with these statements and asked for a quote to replace the unit. They gave us a reasonable quot in a reasonable amount of time and when we told them we would be seeking out 2-3 more quotes, they simply warned us to be cautious and go with the best deal, not the cheapest deal. They called back that same day and asked us to turn off the AC because we had all seen a delay and spark incident recur when they were here, and they had left, talked to their mgr, and called back stating their professional advice was to turn it off. It was scary and I was glad they called back- it felt honest of them. Two more guys came by and did the same things, but neither called or advised us to turn the unit off. One guys quote was absurd, the other was 1.5xs MVHAs quote and although they were surprised by the delay and spark situation, they didt warn us about the dangers like MVHA did. We truly felt safe with MVHA. They came out the same week and did the HVAC change in a single day; there was a clicking noise and they fixed that the very next day. They also gave us a 3 discount for paying via check. We recommend them wholeheartedly. -
Review 135 (2022-08-04 - Rating: 5)
Brent and team were on time and did a great job replacing/installing new ac condenser, furnace, and coil (took about 5 hours with a 3 man team). Very thorough in testing post installation and explaining everything. Great team! Definitely recommend the company. -
Review 136 (2022-12-12 - Rating: 5)
The team from Mission Viejo Heating and Air was a pleasure to work with. They not only beat thier competitors pricing, but also communicated well, met all of our requests and did a great job! We will definitely call them again if the need ever arises. -
Review 137 (2023-04-18 - Rating: 5)
Martin fix our thermostat wiring issue fast. He even called me right away to let me know. Hes very kind and professional. Happy and satisfied doing business with you guys. Thanks! -
Review 138 (2023-04-10 - Rating: 5)
I was notified of Chadsimpending arrival, he arrived at the beginning of the two hour service window. Friendly professional efficient and best of all he went straight to the problem and fixed it, no messing about no upselling just honest efficient work.Recommended! -
Review 139 (2023-06-22 - Rating: 5)
Mission Viejo Heating and Air was fantastic! The tech was on time and set up my nest thermostat no problem. I didn’t have Wi-Fi set up in my house yet so I was a little bit worried that it wasn’t going to connect properly but he said we were able to set it up without Wi-Fi connection. I’m so happy I contacted them and I will use this company again in the future! Also, they texted me when they were on the way to my house so I could be aware. Excellent communication skills. -
Review 140 (2021-07-16 - Rating: 5)
Fantastic company, honest pricing, wonderful technicians. We had three companies come to our home last week to give us quotes and chose Mission Viejo Heating & Air based on their reasonable pricing and how straightforward they were. They were prompt, quick, and there were no hidden costs. I would highly recommend them! -
Review 141 (2023-01-11 - Rating: 5)
Martin is completely trustworthy. He is knowledgeable. He is dependable. He is professional. He is prompt. If I were the owner of a company, I would want Martin to represent my company to the public. I dont know how much he makes, but if it were me, I would give him a raise. -
Review 142 (2023-07-17 - Rating: 5)
Chad did a great job finding the problem with my AC. He was very knowledgeable and had the parts on his truck. Prompt and reasonable prices. I will use them again when needed. -
Review 143 (2022-10-04 - Rating: 5)
We replaced our 23 + year old air conditioners with new A/Cs supplied by Mission Viejo Air, they also provided new Eccobee thermostats. The installation technicians were very professional and very knowledgeable. They took perfect care of our home and were very respectful. My husband and I both deal in commercial construction, so we have experience working with contractors. My husband and I both agree we would recommend Mission Viejo Heating and Air to all our friends and family. I cant express how terrific they were to deal with. And the bonus is, I dont feel cheated in any way with their pricing and service. I called a couple of their competitors for pricing. One competitor wouldnt even come out to survey my old ACs without trying to charge me a maintenance fee. I give Mission Viejo 5 stars. I also used them to perform some service work on my old A/Cs and their service was equally good. -
Review 144 (2024-07-23 - Rating: 5)
On time. Smart. Efficient. Solved our problem Love Martin. Very knowledgeable and a pleasant person to work with -
Review 145 (2020-05-01 - Rating: 5)
Jason came out on Thursday 4/30/20 to inspect our AC unit and he was friendly, punctual and very knowledgeable. We really appreciate his honesty! He provided a thorough assessment of our situation and told us he would send a second technician to do further investigation to pin point where our leak was located. The next day, Van, came out and was also punctual and very professional. He was very experienced and did his work in a timely manner. He quickly and accurately assessed the problem. Van provided pictures of our AC unit in the attic. He gave us a detailed explanation of the source of our leakage and what needed to be done to resolve it. I appreciated his honesty! I have had bad luck in the past dealing with other corporate AC companies. I was so happy to get an appointment right away and to have answers to my problem and concerns within a reasonable timeframe. I would definitely highly recommend Jason Allen/Allen Air Conditioning to all my family, friends and neighbors! -
Review 146 (2024-12-09 - Rating: 5)
Both the Installer and John are rep were amazing -
Review 147 (2023-12-05 - Rating: 5)
We have used this company a number of times for our personal use and as a trusted referral for our own customers. We are electrical contractors and have constant need for a good heating/air conditioning company. The Mission Viejo Heating and Air team never fail to perform. They are super responsive and are a great value for the dollar. Thank you so much for providing great service for our friends, family, and customers!Pete Armes & The Armes Electric Team -
Review 148 (2023-02-16 - Rating: 5)
The heat pump system took 1 hour to heat from 67 to 68 F. The technicians quickly diagnosed the issue and found refrigerant leak on the heat pump unit outside on 2/15/2023. The leaky connector was replaced and refrigerant added. After the repair, the heat pump was able to heat from 62 F to 67 F in about 20 minutes. They were on schedule, friendly, and helpful. -
Review 149 (2023-02-03 - Rating: 5)
Originally spoke to John to get a quote on a replacement furnace. His quote was very competitive compared to the two other quotes we got but what pushed me over the edge to go with them was everyone’s responsiveness, professionalism, punctuality, clear communication, and transparency.The MVHA team replaced our entire furnace so this wasn’t a small job. But the team of three installers made it look easy and the end was exactly as they described.Overall, I can’t recommend them highly enough!! -
Review 150 (2023-12-05 - Rating: 5)
HVAC Masters!! Completely WOW’d by their expertise, service and professionalism! This was a complete HVAC Redo — A/C, Furnace, ducting and Smart Thermostat. Got several bids — theirs was far and away the best bid, and on top of that, it was all too-rated Carrier Equipment; they gave 10 -yr Equipment warranties, a 2-yr Labor warranty, and complimentary 1-yr service! The top-notch Crew was outstanding — each was extremely knowledgeable, courteous and respectful of our property — they wore shoe booties in our house and even put tarps on our wood floors to prevent scratching, they hauled away all the old equipment and ducting, and then even cleaned up afterwards!! And we were blown away with their being able to do all the work in just one day!!!Update: When we heard some unfamiliar sounds from our new furnace the first time we turned on the heat this year, Mission Viejo Heating and Air was so responsive (and very prompt) to come and check it out! It turned out that there was nothing wrong, but our Super Service Representative (Iman) made some adjustments anyway to reduce the sounds when the furnace powers on. We’ve so very pleased with these folks! -
Review 151 (2023-11-17 - Rating: 5)
Everyone is nice and friendly from scheduling to the service. The technician took the time to explain what he’s going to do and answered all my questions. Highly recommend Mission Viejo Heating and Air! -
Review 152 (2023-09-13 - Rating: 5)
They did a great job in diognosis, and installation of a new A/C for me. Very responsive and professional. I definitely suggest these guys to whoever’s looking for any HVAC-related work. Thanks! -
Review 153 (2024-03-11 - Rating: 5)
Iman and his team mate were very good at what they do, quick responses, always on time, informative and honest. Always think best for the customer. -
Review 154 (2023-08-07 - Rating: 5)
Iman was quick and found a small problem to fix our a/c. I feared the worst, but he was knowledgeable and honest. We paid hardly anything and are feeling nice and cool now. I’ll use Mission Viejo HVAC again! -
Review 155 (2019-01-01 - Rating: 5)
Really happy with my experience hiring them to replace our heater and a/c system. They were very knowledgeable about what solution would work best for us and our budget. They responded promptly, had the old system out and the new one installed quickly, and made sure we were happy.Definitely recommend them!! -
Review 156 (2021-08-23 - Rating: 5)
Quick response and good communication throughout. Brad was great... he came out to provide a quote on a new system and ended up fixing my old unit on the spot. He was friendly and knowledgeable. The quote for the new system was prompt, competitive and clear and provided options. There was no hard sell. When I go to buy a new system, I will be calling this company. -
Review 157 (2023-03-04 - Rating: 5)
Chad was very friendly and explained everything very well. Answered all our questions and fixed our furnace within an hour.Chad came again because we had another little problem. He was there at exactly the time the office told me. Just 20 minutes after I called for help he arrived with a smileand pleasant attitude.Within 20 min. he fixed the problem explained everything and did not charge us for it! -
Review 158 (2022-04-18 - Rating: 5)
Highly recommend this company! The estimator came out super quick to assess, and repairs were done quickly and professionally. One of the parts was under warranty so the office made sure it was covered before writing the estimate (no surprise charges!) -
Review 159 (2023-08-21 - Rating: 5)
Very pleased with Mission Viejo Heating and Air. Purchased a complete system. They are professional and responsive even after 2 yrs after install.Would not hesitate to use them again. -
Review 160 (2020-06-08 - Rating: 5)
Updated: 6/8/2020Allen Air continues to amazes us with their superior service! They came back to do the 6 months after installation service, and we mentioned about our air return grill was broken, we received a quote the very next business day, quote was reasonable and they were able to schedule us in right away. Replacement took less than 30 minutes. We definitely recommend Allen Air!Original post from 2019We are so glad to have found Allen Air after multiple unsuccessful attempts with others. Jason came out and gave us a quote then was very helpful even before we decided to hired them to do the job. After we signed the contract, Jason updated us every step during the ordering of materials. On installation date, the guys arrived right on time, was very courteous! Quality of service, installation, product and all areas are top of the line, we definitely got more than what we paid for! We highly recommend Allen Air! If you have a need for AC/HVAC, call Jason, you will be glad you did, I know we are!! -
Review 161 (2020-10-26 - Rating: 5)
We hired Allen Air to replace our two AC units and furnaces in the attic and we couldnt be happier with their service. They were always on time, communicated everything perfectly, and did great quality work for a good price. The owner is a very stand up guy and followed up afterwards to make sure everything went well. Overall I was extremely impressed! If you need work done, I doubt youll find a better company. -
Review 162 (2022-11-02 - Rating: 5)
Very prompt and respectful. I had a problem with setting my thermostat and they were able to set it and show me how to use it in a matter of minutes. At no charge. Such kindness is rare these days. I will absolutely call them for any needed services in the future. I would recommend calling them if you have heating and air needs. -
Review 163 (2023-04-05 - Rating: 5)
Great experience. Martin Garcia arrived in the scheduled time window. He was very professional and friendly. Will definitely use Mission Viejo Heating and Air again. -
Review 164 (2020-06-18 - Rating: 5)
Allen was extremely responsive and showed up on time as soon as we scheduled the appointment, even though it was not an emergency service. The technician was friendly, knowledgeable and tolerated my curiosity while he serviced my AC unit. He explained the condition and potential future problems my system might encounter but did not try hard sell anything. Overall, this was a great experience. -
Review 165 (2023-07-03 - Rating: 5)
Iman, Leo, Anthony and PJ were all great from start to finish. Got a new AC and furnace. Price was great. Customer service was excellent and would definitely recommend them. -
Review 166 (2021-09-11 - Rating: 4)
Amazing responsiveness and came early at 7:45 am when they were not due till between 8-12. Very professional and explained the problem while showing me. The fuses were faulty and needed replaced as part of the repair. However, I was quoted $200 for the fuses and charged $275. Otherwise, the service was well done. -
Review 167 (2024-01-24 - Rating: 5)
John and the guys at Mission Viejo Air are awesome. The techs are super professional and very responsive and communicative. Highly recommend them -
Review 168 (2024-01-12 - Rating: 5)
Iman was on time and rectified the problem with my unit in a timely and efficient manner. He was very professional, respectful and helpful with his recommendations and I would recommend MVHA to anyone. -
Review 169 (2022-06-20 - Rating: 5)
An hour early, professional, pleasant, knowledgeable. Quote was to the *penny* -- no up-selling, no oh that was without the gate fees and valve fees and arrival fees and working on it fees -- no oh thats a special order, none of that silliness.Repaired my A/C fast and easy, tested everything to make sure it all worked. Communicated before arriving and after to check one more time.Wont need them for a decade but will use them again gladly when the time comes. -
Review 170 (2023-03-31 - Rating: 5)
Since it is a 4 hour window, I was pleased when I received two texts. One to say he was coming and one to say he was here. Chad the technician, was pleasant and very clear in explaining what he was doing and why he was doing it. Before he left he made sure I understood. The fee was in line with technical services. Very happy, and would call them again. -
Review 171 (2024-09-08 - Rating: 5)
Excellent, speedy service! Very thorough and professional. They know their stuff. Probably the most pleasant and informed appointment I have ever made with a company! Thank you! -Helen C -
Review 172 (2019-08-21 - Rating: 5)
About a month ago, we had Allen Air Conditioning look at the AC unit and replace the outdated thermostat. I have to say we had such a wonderful experience with this company. Jason is such a top notch guy - he is extremely professional, honest, and has such a friendly personality. I highly recommend! -
Review 173 (2022-10-20 - Rating: 5)
They replied quickly to my Yelp request and came the very next day to diagnose. Then the following day they performed the repair quickly and were on-time both days. Very happy with their service! -
Review 174 (2024-03-19 - Rating: 5)
The service man arrived right on time. It only took him a couple of minutes to diagnose the problem that the system needs a reset. The visit was completed in less than 10 minutes and I have heat in the house again. Thanks. -
Review 175 (2023-04-12 - Rating: 5)
Following our comprehensive replacement of all HVAC components in Oct 2021 and addition of the new Evolution system (including new ducting on our 37 year old home), post installation adjustments and product replacements were required to better balance our system performance and to meet performance promises. The team of members have all been professional and very interested in my complete satisfaction with all aspects of their work. Some areas of system operation remained problematic through March 2023; I believe these are manufacturer (BRYANT) design and manufacturing failures and not that of the install and maintenance group. We remain hopeful, with Mission Viejo Air at our side, that all issues with the 935CA furnace have been effectively addressed with major unit replacements, subsequent parts replacements, and system tuning adjustments. -
Review 176 (2024-12-18 - Rating: 5)
Used them to replace our HVAC with a heat pump. They did a fantastic job, clean and professional with the installation -
Review 177 (2023-07-28 - Rating: 5)
The team at MV Heating & Air were very professional and followed-up on repair until complete. Iman was very knowledgeable and responsive. We definetely recommend them for your HVAC needs. -
Review 178 (2021-05-04 - Rating: 5)
I had my 2 AC units and 2 Gas furnace units replaced. I obtained several quotes to do this work. Mission Viejo Heating and air was selected because they listened to what I wanted and provided competitive pricing.Installation was quick and efficient, and the installers were very professional.Very happy with this project and highly recommend Them. -
Review 179 (2019-05-25 - Rating: 5)
Allen Air Conditioning and Heating was fantastic. Jason is the owner and has a lot of experience and most of all he has a friendly “can do” attitude. I highly recommend this business.Allen Air was not referred to me by anyone. I chose to research Yelp and found Allen Air on Yelp. Even though they had less reviews than some of the other HAVC professionals in my area, the reviews were all good and I liked what people had to say. The volume of reviews is not as important to me as what consumers are actually saying about a business. So I took a chance and reached out to Allen Air based on other people’s positive experiences.Jason reached out to me promptly via Yelp, so we connected and he was able to come out the following day to inspect my AC and furnace and provide an estimate of replacing the system. He showed up when he said he would and he was friendly, professional, and very engaging. He explained everything to me without rushing and took a consultative approach to selling rather than being aggressive. He sent me an email the same day with a written estimate and asked me to contact him if I have any questions.Before I hired him for the installation, I called him with several questions in which he was very patient in answering my questions and he never made me feel like I should know the answers.Replacing the entire AC and furnace is an expensive project so I wanted to make sure I was hiring the right professional.Jason and one of his employees, Jeff, came out to do the installation and both worked hard and when they completed the project, they tested it to ensure it was operating properly and they cleaned up where it was messy.If you want someone who is positive, engaging, shows up on time, has many years of experience and knowledge in the business, is patient answering your questions and someone you can trust, contact Jason at Allen Air Conditioning and Heating. -
Review 180 (2021-07-12 - Rating: 5)
Received fair estimate for AC/Heating repair. Scheduled service for just under 1 week out.Martin & team quickly replaced/installed new outdoor AC unit as well as replaced/installed new in-attic heating coil & heater! Thank you for the prompt arrival, removal & installation! Will definitely recommend! -
Review 181 (2019-04-20 - Rating: 5)
It’s been nearly one month since Allen Air installed my new A/C Unit at my Mobile Home in Irvine. I’ve used it consistently every day - not just for cooling, but for heating and also using the fan when I just need air to circulate. In addition to being a really nice guy, Jason is honest, didn’t attempt to oversell me a unit larger than I needed to work efficiently, and he has made it his business to know what his Client’s want and ultimately need, to be satisfied with their purchase. I would recommend that anyone who is considering a new unit, call Jason for a quote and hire him!He’s ethical and reliable and sincerely wants his customers to be happy! Thank you Jason for everything !! -
Review 182 (2023-07-29 - Rating: 5)
Absolutely fantastic experience with MV Heating and Air. From quote to completion, honesty and complete professionalism from all of the team, along with the highest quality workmanship. I will recommend them to anyone and all! -
Review 183 (2021-03-18 - Rating: 5)
I had such a great experience with them. Brad was super knowledgeable and walked me through the entire process. During installation, Martin and the rest of the crew were fast, efficient, and kind. I enjoyed working with them. -
Review 184 (2023-10-13 - Rating: 5)
I cant say enough amazing things. These guys are quick, efficient, knowledgeable, courteous, clean, service oriented, punctual.I got multiple quotes for AC repair through Yelp and they’re the only ones that provided hypo information up front so I knew what to expect. They gave the option for repair with all potential costs and short term and long term impacts. I always have so many questions and they were so patient with me. I chose to get a new unit and they worked with me on options, produced a price invoice right away, the price was more than fair for the exceptional work and service plus offered financing option; all this with no obligation. They got me an appointment right away and worked so quick and clean. I’m so grateful. No reason to look somewhere else, this review should be your reason to pick them. -
Review 185 (2021-03-09 - Rating: 5)
Mission Viejo Heating and Air replaced the duct system in the attic that was damaged. Crew was on time and professional. Completed the work ahead of schedule and explained the work that had been done. They also ensured that the airflow issues were fixed and working correctly.I should mention they were also the most responsive firm in terms of getting back to me, scheduling an appointment for a quote, and setting up the date for the work to be completed. -
Review 186 (2021-12-05 - Rating: 5)
Brad and his team were honest and caring, when my mothers heat went out. They were able to help in diagnosing the problem and fix it after a lengthy go around with the gas company. I cant say enough positive things about this kind of customer service, I appreciate honesty and integrity, those are rare traits these days. Kudos to them. -
Review 187 (2021-09-27 - Rating: 5)
I had MV Air install 2 new Bryant AC units and they did a great job. The installers are professional and courteous. Our job turned out to be challenging and they communicated every step of the way and worked hard to mitigate the challenges. Highly Recommend. -
Review 188 (2024-01-05 - Rating: 5)
Very happy with their service. They showed up when they said and were professional and helpful. I highly recommend Mission Viejo Heating and Air Conditioning -
Review 189 (2020-07-13 - Rating: 5)
Van was here a little earlier than projected and was quick to identify and repair the problem. Both the online service request and text follow ups made the process very simple and efficient. Great job guys, hopefully I wont need to see you again soon, but will call without hesitation if needed. -
Review 190 (2021-12-18 - Rating: 5)
Arrived on time (the company was able to move the appointment forward 3 day from Saturday due to overtime) diagnost the problem and recommended a correction. Unfortunately, the needed part was in stock but the warehouse closed at 4pm (our appointment was 4pm to 6pm Thursday). Next slot to install the part was 9 am Saturday morning. Again arrived on time and completed the repairs quickly.Note: This was our first use of this contactor, the vendor that installed the system didnt have any appointment for 4 weeks! Too long without heat. -
Review 191 (2021-11-23 - Rating: 5)
As new home owners we dont really know tons about all the things that go on in a houses systems, and our Nest we installed wasnt working as expected, so we scheduled an appt with this place to figure out whats what. It was super easy, the guy showed up right on time and let us know what we needed to do to fix it app-wise, and how our stuff works.Definitely recommend based on this somewhat casual experience alone. -
Review 192 (2024-05-13 - Rating: 5)
Always great service. Very friendly, professional and on time service! Happy we chose Mission Viejo Heating and Air!! -
Review 193 (2023-07-21 - Rating: 5)
We sensed we had a misdiagnosis from another company & decided to get another opinion. Chad’s quick remedy diagnostic & professionalism confirmed our suspicions & SAVED the day! We will highly Mission Air to anyone! Please share this review -
Review 194 (2023-09-13 - Rating: 5)
Martin was great! He was honest, well spoken and quick. I will definitely be using Mission Viejo Heating and Air again. -
Review 195 (2024-08-28 - Rating: 5)
The guys were great! Friendly and accommodating. -
Review 196 (2022-09-13 - Rating: 5)
Brad found we had multiple bad components. After fixing one part of our air handler he temporarily juryrigged our system to cool our house until a new circuit board could be delivered. A few days later after installing the new circuit board Brad also blew out the condensation line and cleared a large obstruction. We felt very comfortable with Brad working in our house.