Heil Plumbing
Located in Jessup, Maryland
Address: 8177 Mission Rd, Jessup, MD 20794, United States
Phone: +1 410-799-7727
Rating: 5
Services
- Identifies as Black-owned
- Identifies as women-owned
- On-site services
- Online estimates
- Repair services
- Credit cards
Categories
- Plumber
- Drainage service
- Gasfitter
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-09-13 - Rating: 5)
Had the pleasure of meeting this crew when my water main blew. When I called and stated the water leak was increasing and I was added to the schedule. The price was reasonable and they were very familiar with homes in my area. They were knowledgeable when I asked questions and took the time to explain the process to me. They fully cleaned up when they were finished and planted grass seed where they had to dig the hole. Financing was offered. All in all, it was a great experience. Highly recommend! -
Review 2 (2024-09-05 - Rating: 5)
Mr. Otto and his crew did an amazing job. Very professional, knowledgeable and super friendly. He did a thorough check of our plumbing system before leaving. I highly recommend Heil Plumbing and his crew. Also, Heil Plumbing ( John) replace our water heater. Great service, everyone was professional and helpful. John was very knowledgeable and answer all of our questions. We are very happy and truly appreciate the service behind the Heil Plumbing company. Mr. Edie, Thank you for your crew (Heil Plumbing). -
Review 3 (2025-01-03 - Rating: 5)
Iām just now writing this review, but our main stack developed some cracks this past summer. Heil sent Nick DiRubbo to assess the situation and provide recommendations. Nick and his team were great and helped us understand what was going on and what they were doing. Overall, Heil was quick, affordable, and approachable, and theyāll be the first ones I call during my next plumbing emergency. -
Review 4 (2024-12-18 - Rating: 5)
Working with Heil on connecting to public sewer and abandoning my septic tank was a great experience. From start to finish every single person I interacted with on the team was nothing but friendly and professional. They were Very responsive, knowledgeable, and had competitive pricing. Despite running into boulders under my house and in my yard (not rocks, boulders), they got the job done efficiently and with a great attitude. We feel very lucky to have found them and acquired their services. We do not hope to have anymore plumbing needs but if we do, we know who to call. Thank you so much for your help, Heil! -
Review 5 (2024-12-13 - Rating: 5)
Steve is very qualified to install water heaters from my experience with numerous repair issues over 30 years at my house! He is honest, willing to communicate, and experienced. I hope the family owners of Heil recognize Steveās attributes and hold him in high regard! He cares about working for such a great plumbing company! -
Review 6 (2024-12-04 - Rating: 5)
I had multiple plumbing issues that I attempted to fix myself but reached a point where I needed professional assistance. Heil plumbing had helped me before so I reached out to them only. Jeff Thomas came to my house at the beginning of the window they gave me. He was awesome from the moment he walked in. I explained everything that was going on and he provided me the solutions immediately. He was friendly and extremely professional. He was able to fix all of issues in a timely manner and I couldnāt have had a better experience. Highly recommend Heil plumbing, and if you are lucky enough to have Jeff be the technician they send, youāll be in great hands. -
Review 7 (2024-11-05 - Rating: 5)
Eric did a great job of replacing my water heater and rebuilding an outdoor faucet. He was very knowledgable, answered all my questions, and did excellent work. Left the work site neat as well, which I appreciated. Iāve had Heil Plumbing address various issues in my house over the past 2 years and have been impressed by the quality and reliability of the work. If you want the plumbing issues to be addressed properly, I would highly recommend them. -
Review 8 (2024-11-23 - Rating: 5)
We are very pleased with the services provided by Heil Plumbing. It was easy to schedule. The plumber arrived on time and provided upfront costs after inspecting the plumbing issue. The work was completed without a hitch and at a reasonable price. Everybody we dealed with at Heil Plumbing was professional and friendly. We will definitely hired the company again! -
Review 9 (2024-10-15 - Rating: 5)
My recent experience with Heil Plumbing and plumber Jonathan Thomas was very positive and professional. Jonathan was knowledgeable , arrived timely, and did an outstanding job. His work was done neatly and did an excellent job cleaning up. I have used Heil several times and was very satisfied. About 18 months ago Eric Brown replaced my hot water heater and again a good experience, I would recommend either plumber with Heil Plumbing. -
Review 10 (2024-09-10 - Rating: 5)
They did incredible work fixing our improperly graded plumbing and installing a new back flow valve system. The job was completed on time and at the quoted price. They also offer financing which was very helpful. -
Review 11 (2024-10-08 - Rating: 5)
I called Heil plumbing for an emergency issue and they were able to come out the same day. Eric Brown came out in a timely manner and efficiently fixed the problem. I was so pleased with Heil plumbing and Eric and i absolutely recommend them for all of your plumbing needs. I appreciate Ericās diligence and hard work because our issue would have been really bad and expensive had he not fixed it. So appreciative and I 100% recommend him and this business! -
Review 12 (2024-12-25 - Rating: 5)
Excellent work and job done very professionally. Eric and his helper replaced 3 water heaters and about 8 shut off valves and two pressure relief valves in different locations and Iām very pleased with the work. Eric is very knowledgeable and explained everything thoroughly. -
Review 13 (2024-11-21 - Rating: 5)
Joe Welch fixed my plumbing issues in a very timely and thorough fashion. Very engaging and professional manner. This is my first interaction with the company, and if this is the way they roll I recommend them highly. The receptionist who answered the phone was very polite and friendly and scheduled the initial work for the next day. -
Review 14 (2024-12-12 - Rating: 5)
I had a major sewer line repair done with Heil, and I cant say enough about them. They did a good job explaining the issue and process, and did the best they could cleaning up after a 3 day job inside and outside of the house. This was a large, costly project for us, so I felt a bit frazzled and stressed a few times in the process, but the estimator, Ike, and the team doing the job were understanding and communicative, which I needed. Thank you, Heil. -
Review 15 (2024-11-14 - Rating: 5)
We had a leaky, corroded pipe, made a late night appointment and Heil came out the next morning. They were incredibly courteous, respectful and clean. Eric was able to replace our hot water heater at the same time as the leaky pipe to save us some money and he and his crew did a bang up job! We were very satisfied with the whole experience. -
Review 16 (2024-12-20 - Rating: 5)
Though the technician got held up at the prior job just past the time window, it was worth the wait. He quickly identified the leak and replaced the section of pipe that was faulty, including several saddle valves. He also made some excellent recommendations to improve the water quality and prevent future failures. I highly recommend Heil. They always do excellent work. -
Review 17 (2024-11-07 - Rating: 5)
Steve and Heil did a great job. Iāve used them twice for very different occasions - a water line replacement and a clogged kitchen line. Both times they did great, had a competitive price, and were available on short notice. I plan on using them in the future and highly recommend. -
Review 18 (2024-10-30 - Rating: 5)
Heil Plumbing exceeded my expectations! They provided fast, professional service that felt like I was dealing with family. A special thanks to the master plumber, Eric Brown, whose expertise and care truly stood out. I highly recommend Heil Plumbing to anyone in need of reliable, top-notch plumbing service! -
Review 19 (2024-09-26 - Rating: 5)
Another great experience with Heil Plumbing! Eric and crew replaced our hot water heater today. From call through clean up, they are knowledgeable, efficient, professional, and friendly. We have been customers for almost 20 years and appreciate knowing the Heil team will take care of any of our plumbing needs, big or small, scheduled or emergency. -
Review 20 (2024-10-22 - Rating: 5)
Not our first time working with Heil, but more impressed each time. Straight forward, fast, and very friendly. Our old water heater was replaced less than 24 hours after it failed. Amazing experience! -
Review 21 (2024-09-26 - Rating: 5)
This is about our 3rd time using Heil and our 2nd time with Robert. He was amazing to work with, very friendly and knowledgeable. Robert was able to fix our sump pump and get things back in running order. The scheduling was also very easy and very accommodating. Definitely recommend using Heil! -
Review 22 (2024-10-25 - Rating: 5)
Ike worked with us to replace a corroded sewer line that underlay our very long asphalt driveway. Ike answered all my questions and gave a reasonable estimate. We needed to delay replacing the gravel they used to a more permanent solution, and after a while the gravel eroded away. When we informed Ike and Heil Plumbing about this several months later, that very SAME DAY they came and repaired the exposed pipe and put a heavy duty cover to protect it. An amazing example of customer service! -
Review 23 (2024-08-27 - Rating: 5)
Jon did a fantastic job of diagnosing and fixing our water pressure issue. He also was very knowledgeable and informative about the issue and the options. Really enjoyed our interaction. Heās a true professional and Heil is a top-notch service. Will definitely continue using them for all our plumbing needs. -
Review 24 (2024-08-30 - Rating: 5)
Our technician Eric Brown was phenomenal. He came out on time and was very professional, knowledgeable and super friendly. He did a thorough check of our plumbing system and identified the issues quickly. He offered different options to fit our specific needs and answered all of our concerns. I highly recommend Heil Plumbing! -
Review 25 (2024-10-21 - Rating: 5)
I got 3 estimates for the replacement of our 18 year old hot water heater and Heil came in with the best price. I had used them once before for a clogged pipe and the service both times had been excellent. They came when they said they would, completed the work in the time estimated and cleaned up before they left. Definitely recommend. -
Review 26 (2024-12-27 - Rating: 5)
Great experience all around. Had a holiday emergency. Plumber arrived the day after Christmas and got everything completed. He was friendly, organized and clean! -
Review 27 (2024-11-05 - Rating: 5)
The entire team at Heil plumbing was fantastic to work with when we needed the leaky waterline from our home to the street replaced. We received excellent communication throughout the process, a reasonable quote, and professional & expedited service. We highly recommend them for your plumbing needs! -
Review 28 (2024-07-24 - Rating: 5)
We couldnt be happier with our first time experience with Heil Plumbing and are so relieved to have a trustworthy professional plumber. They provided excellent service and support from our estimate, to scheduling, to the final install of three toilets and a fix to an older shower. The front office was great, setting us up with an initial appointment to go over the potential work. Scheduling was super easy and fast. Brandon (our plumber) was fantastic to work with and wed certainly request him again. He was assisted by DeMonte who was also really great. The team was very respectful of our home. Brandon was sensitive to our budget, provided options for fixing the shower and helped us weigh the pros and cons. He communicated each and every step of the way and genuinely cared, treating our home as his own. There was a bit of apprehension on our part because of a previous company who came out to fix the shower but Brandon was patient and addressed each and every hesitation and question we had. Several months ago we made the wrong choice calling on a brothers plumbing competitor (slightly cheaper) who created a larger home problem and unfortunately didnt handle the situation with integrity or professionalism. Save yourself time, money and a potential headaches and go with Heil - a true trusted professional plumbing business. Thank you to the entire Heil team for providing such excellent service! -
Review 29 (2024-11-15 - Rating: 5)
We had a problem with our copper pipes.Joe came and diagnosed the problem immediately. Efficient in fixing the problem and was very professional and personable.No mess. Highly recommend Heil Plumbing and will be using them for all my future plumbing needs -
Review 30 (2024-10-07 - Rating: 5)
Jonathan was professional, knowledgeable, friendly and his technical skills are excellent. He wore protective coverings on his shoes, explained our challenge and his diagnosis thoroughly, and the repair was fast and clean. Weāve used Heil in the past many times and Jonathanās work lives up to the Heil standard we know and appreciate. -
Review 31 (2024-12-23 - Rating: 5)
Richard did an awesome job. He was knowledgeable, tidy, and courteous. Richard was thoughtful about the order of tasks to minimize disruption in our household. We would hire Heil again for plumbing work. -
Review 32 (2024-07-26 - Rating: 5)
Heil Plumbing was efficient, precise, and easy to work with. I was able to get a same day appointment and they arrived within two hours to fix my garbage disposal. Plumber Eric Brown was kind enough to wear boot slippers to keep my white tile floor clean and he explained the process, did the repair in mere minutes, and gave me some tips to manage the system for the remaining life it has left. Highly recommend. -
Review 33 (2024-10-16 - Rating: 5)
The plumber, Eric, was able to arrive the morning after I made the appointment. A text with his picture was sent to let me know he was on the way. Eric was efficient, knowledgeable and very nice. My faucets are working like a dream! -
Review 34 (2024-09-05 - Rating: 5)
Jon did a great job replacing our garbage disposal. Coincidentally he had also replaced a toilet at our house earlier in the year. Heās very service oriented, gives a thoughtful assessment of the situation and alternatives to address it and the cost of each. He kept me updated about his progress on the replacement and did a clear review of the new disposalās operation. Weād be happy to have him back on any future service issue. -
Review 35 (2024-11-04 - Rating: 4)
Steven was very professional and diagnosed the problem quickly and provided a solution that other plumbers were unable to offer. He explained the steps to solving the issue clearly and in a way that was easy to understand. He arrived on time and ready to work. I will use Heil Plumbing again. -
Review 36 (2024-09-17 - Rating: 5)
Seth was our technician. He was on time, polite, knowledgeable, and efficient. He did a great job replacing our sump pump. The price was reasonable, and the work & clean up was excellent. I would definitely call Heil again! -
Review 37 (2024-09-16 - Rating: 5)
Weāve been very happy with the service from Heil! Weāve had Jonathan at our house a couple of times now, and he is very friendly, respectful of our home, and he keeps us informed throughout the process. We will continue to use them for any plumbing needs. -
Review 38 (2024-11-27 - Rating: 5)
Swift response. I called them around 10:00 and technical service showed up around noon. Repair was done in less than one hour and Gas Service in service again at 5:00 PM. Outstanding response to gas leak in basement area. I would highly recommend their service. -
Review 39 (2024-08-27 - Rating: 5)
Heil plumbing had same day availability, and the technician, Robert, arrived right at the start of the time window I was given. He worked quickly and effectively, and was very friendly and professional. I would highly recommend Heil Plumbing between the quality of work and reasonable price -
Review 40 (2024-11-07 - Rating: 5)
Brandon Breen. A remarkably, expert plumber, working for Heil Plumbing, fixed my kitchen sink problem and explained to me what he is doing. It was a learning experience for me from a wonderful, knowledgeable, personable young man who did the job with an expert touch. I recommend Heil Plumbing Company due to the service performed by Brandon. Thank you. John E. -
Review 41 (2024-07-19 - Rating: 5)
Weāve used Heil several times now and have been very happy with their service. Weāve been able to conveniently schedule plumbing maintenance work and same day urgent plumbing repairs. All the technicians have been pleasant and highly professional. Scott came out this morning and quickly repaired my leaky toilet and then cleaned out my exterior stairwell drain. He even cleaned the stairs of leaf debris. Thanks for another job very well done! -
Review 42 (2024-08-28 - Rating: 5)
Steven, from Heil Plumbing, just finished fixing a cracked sewer line that was leaking at our home. He did a great job, was extremely professional & proficient, and finished exactly within the time period he quoted me. I hope not to need plumbing services for awhile, but will be sure to request Steven from Heil Plumbing if/when I need plumbing services in the future. -
Review 43 (2024-07-31 - Rating: 5)
Heil Plumbing has always provided quality service since we started using them a few years ago.On our most recent visit, Joe Welch was our technician and he was fantastic. He was incredibly understanding about our anxious dog, arrived on time, and explained everything very clearly for me and my wife. He diagnosed the problem immediately. -
Review 44 (2024-07-25 - Rating: 5)
Heil plumbing was awesome!!! They came out within 45 min of my call to them in the morning and I had a new water heater installed by 1pm. Nick was knowledgeable, friendly and courteous. He explained everything to me and the whole process was super simple!! -
Review 45 (2024-08-26 - Rating: 5)
Heil plumbing replaced our hot water heater today. Jonathan Thomas double checked it needed to be replaced vs a repair and provided professional service throughout the process. Jonathan and his apprentice were efficient and tidy. I would recommend Heil for any plumbing issues. -
Review 46 (2024-10-26 - Rating: 5)
Nick with Heil plumbing did an amazing job. He was very professional, listened while I described the issue, and diagnosed the problem very quickly. The cost was very reasonable, and the diagnostic fee was deducted from the price of the work. -
Review 47 (2024-08-06 - Rating: 5)
Iām so glad we chose to have Heil replace our water heater. From the first phone conversation, a timely estimate, and fast service, everyone was professional and helpful. Brandon was very knowledgeable and willing to explain our options as well as answer all of our questions. We are very happy and truly appreciate the service behind the Heil name! -
Review 48 (2024-10-07 - Rating: 5)
Excellent service. Our technician was super nice and took care of my problem with the laundry tub. It was a pleasure to deal with someone that actually cared about his work. If we have any more plumbing problems, I will ask for Joe Welch to come out. He even liked our dogs. -
Review 49 (2024-08-20 - Rating: 5)
This was my second experience with Heil Plumbing and both have been very good. Nick was very professional and did a great job updating our plumbing and installing our new dishwasher. Id definitely call them again. -
Review 50 (2024-09-11 - Rating: 5)
Joe is always early or on time! He helped us track down a very tricky leak, installed a new toilet, helped us evaluate another leak from a cracked tub surround, and walked us through how to identify the impacts and recommended several options for resolution. Great service from Heil as usual. -
Review 51 (2024-08-15 - Rating: 5)
Brandon was fabulous in troubleshooting and repairing the leak in our house. He was professional and knowledgeable. He arrived on time and kept us informed. Top notch service with fair pricing. Would highly recommend Brandon and Heils plumbing . -
Review 52 (2024-09-17 - Rating: 5)
Weāre repeat customers due to previous excellent experiences with Heil. When the house sprung a couple of new leaks Jake was on time, provided excellent service, completed the job quickly, and educated me thoroughly regarding the repairs. Couldnāt have asked for better service. -
Review 53 (2024-12-30 - Rating: 5)
Water heater installation was fast and smooth. Technician explained everything that was done along with recommended maintenance. -
Review 54 (2024-07-05 - Rating: 5)
Charlie and crew finished water line replacement in under 4 hours! Very efficient work. Excellent communication and considerate of space, using drop cloths for interior. Really impressed with professional level of service, from the estimate to timely completion of job. Itās great seeing skilled craftsmen at work. Looks like they run a happy shop. Highly recommend them. -
Review 55 (2024-09-14 - Rating: 5)
Eric was very helpful, friendly and honest. He explain the situation on what was the issue with our drainage system. I will be recommending Heil in the near to come back to service my future projects. -
Review 56 (2024-10-25 - Rating: 5)
This was our second time using Heil Plumbing. Joe was professional and courteous throughout the job. Couldnāt be happier with the outcome. We will definitely call Heil for our future plumbing needs. -
Review 57 (2024-09-06 - Rating: 5)
Eric Brown was outstanding! He went over all my options to fix a clogged sink including pricing. He completed the job, tested the results and for the first time in years my sink worked efficiently. He is at the top of my list for a go to mechanic for any future plumbing issues!! THANKS ERIC -
Review 58 (2024-07-31 - Rating: 5)
Eric Brown did a great job! Came right away to diagnose the problem, arrived to do repairs exactly when he said he would, very nice guy. Will use Heil plumbing again. Thank you! -
Review 59 (2024-11-07 - Rating: 5)
Jeff who works for HEIL PLUMBING, did a great job this morning. He was very professional and resolved our leakage issues. HEIL PLUMBING IS THE BEST. I will definitely recommend them to everyone who has plumbing issues. -
Review 60 (2024-11-04 - Rating: 5)
Great service quality, good communication during estimate and repair process. Really focused on customers best interest. Jeffrey Thomas was personable, profession, and did top quality work. -
Review 61 (2024-08-02 - Rating: 5)
This is the second time weve used Heil Plumbing. Both times we received excellent customer service; theyve been punctual and respectful. The pricing has been reasonable compared to other quotes. -
Review 62 (2024-09-16 - Rating: 5)
Eric was very professional and diagnosed and remedied the issue quickly and efficiently. I would highly recommended him to others.My only suggestion is in regard to your fixed pricing structure. The issue literally took less than 10 minutes to fix with what is likely a $10 part. $225 is a bit much for the required effort. -
Review 63 (2024-08-20 - Rating: 5)
Second time Iāve had Eric do plumbing work at our house. He diagnosed the problem, clear on recommendations and cost, and did excellent job completing the work. Appreciate the professionalism and communication throughout. Will be calling Heil for future needs. -
Review 64 (2024-09-05 - Rating: 5)
Had another great experience with Heil!Got my gently used dishwasher installed with ease, and at a reasonable cost. They also removed the old one as part of the service. Icing on the cake. Thank you! -
Review 65 (2024-10-08 - Rating: 5)
I was able to get a same day appointment for a sewer backup. Eric, Ike and assistant were able to locate and remove the root ball blocking the sewer line. They were polite and friendly, and their explanations were clear. -
Review 66 (2024-07-14 - Rating: 5)
I am extremely happy with the work Heil Plumbing performed to repair a leak in the main water line to my home. Thanks to Charlie for a job well done. I would recommend Heil without hesitation -
Review 67 (2024-09-13 - Rating: 5)
Eric did a fantastic job! Took great care to explain to me the situation, then he got down to it and addressed the issue quickly. I couldnāt be more satisfied with the service I received. -
Review 68 (2024-11-21 - Rating: 5)
I had work done on my house in the past, and recently met with them at friends to help him out. All around excellent and highly recommended. Theyve earned my continued business for sure. -
Review 69 (2024-10-05 - Rating: 5)
Exceptional service. Jon was polite, professional ⦠but most of all? He knew what he was doing and didnāt try to sell me something I didnāt need or want. I highly recommend these folks!!! They wonāt disappoint you. -
Review 70 (2024-10-11 - Rating: 5)
Had a water main leak in our yard and called Heil for repair as we think their work and customer service is great!Otto, Chon,Fredy and Matlon came out and did a great job repairing the leak, explained what they were doing and cleaned up after the job . I would highly recommend Heil. They are the first ones we call with plumbing issues. -
Review 71 (2024-08-02 - Rating: 5)
The team from Heil did an amazing job for us. Pipe from house to well was leaking and ran under parts of the house. Heils process for replacing the line was thoughtful and worked amazingly well with little digging. Highly recommend these guys! -
Review 72 (2024-07-28 - Rating: 5)
We were very pleased with the service from Heil Plumbing. They came out early the next morning and replaced the water pipe between the house and the road and reseeded the affected yard. Their work was very good. -
Review 73 (2023-01-13 - Rating: 5)
Prompt service, friendly crew , kept me up to date as they proceeded with work. Crew worked steadily to replace waterline , then cleaned up area when done . Again great crew I would recommend them to others. -
Review 74 (2024-06-24 - Rating: 5)
Jon from Heil Plumbing visited our home to fix a bad leak. We were able to get an appointment quickly after calling. Jon was able to determine the problem and fix it fast. He was very nice and so professional. We will continue using Heil Plumbing for all our plumbing needs. -
Review 75 (2024-07-09 - Rating: 5)
I recently had an issue with my hose bib and hoped to get that fixed. I contacted another who informed me that to do the work, he would need to cut the drywall and that it would be quite expensive, but Steven H. from Heil Plumbing was able to get the exact parts needed to fix the problem without damaging my wall. I was so relieved! He also explained that my hot water heater was not up to code and was able to do the repair work to make my house safer. Also, he found the parts to fix my faucet. I am so grateful for the amazing professionalism I experienced with Heil Plumbing to handle all of my plumbing needs efficiently. Thank you so very much! -
Review 76 (2024-06-18 - Rating: 5)
A great experience and reasonable price from Heil Plumbing for what I thought might be a complex job. The Heil tech, Jon Thomas, arrived promptly, and said what we all want to hear, no problem, we can get this done today. It was a sump pump replacement but complicated by the fact that it was part boffins a sealed radon mitigation system. Jon expertly replaced the pump and did everything necessary to restore the radon system to the proper negative pressure state. Jon was friendly, explained everything along the way, and did some extra stress testing of the system once complete. I will request Jon again when we have a plumbing need. -
Review 77 (2024-06-10 - Rating: 5)
Eric was excellent went over and approve to give us great service. His workmanship was outstanding, he thoroughly cleaned up the work area. He explained and showed us what he had done in detail which was greatly appreciated. He was prompt, courteous and very professional!! -
Review 78 (2024-07-22 - Rating: 5)
Immediate response to my call, got to my house right away. Very friendly, honest, and reasonably priced. All work was completed without delay. All repairs were explained clearly and they did not try to talk me into extra or unnecessary purchases. Will definitely use again! -
Review 79 (2024-10-14 - Rating: 5)
Eric was great. Good quality work and a good guy. They were prompt and professional with their recommendations and work and I would recommend them for other plumbing needs. -
Review 80 (2024-07-15 - Rating: 5)
Ike and Otto provided me with an amazing experience replacing my sewer line. They were professional, thorough, and diligent in their work. It was truly a seamless process from start to finish, leaps beyond what other contractors were able to provide. I cannot recommend them enough for any plumbing need. -
Review 81 (2024-11-21 - Rating: 5)
I called Monday morning about a hot water tank, and by 11:30 that morning I had a new hot water tank. It was a big blessing! The man that came was very friendly, and explained what he did. -
Review 82 (2024-09-24 - Rating: 5)
Very professional and communicative. Encountered several employees and all were just as wonderful as the next. Great for small and large Projects. Plan to continue to use and refer family/friends. -
Review 83 (2024-07-10 - Rating: 5)
*** Review #1 *****Ive used Heil a few times over the past few years to replace a water heater, sillcock valves / spigots, check for gas leaks with a fireplace, replace gas lines for my stove, and fix leaky faucets. Most recently, Joe Welch came out to replace a leaky sillcock valve. He arrived on-time, was clean with his work, very courtesy, informative, friendly, and his work has been great & no issues about 6 weeks later.Ive worked with a few plumbers at my home and Heil has been the best by far. Their prices are going up lately--I was surprised at the cost to replace the sillcock valve, but it seems prices are going up everywhere. I paid the price premium for now to get the best plumbing service.*** edit to add more services *****Shortly after I posted this review, I had an entirely separate plumbing issue with a toilet that leaked through its wax ring and caused water damage to the ceiling of the room below. Heil got me an appointment right away. Nick DiRubbo found the problem right away and had my toilet reseated, recaulked, and working again in very little time. Like Joe, Eddie, and other Heil plumbers, his work was quick, clean, and functional, while he was courtesy, friendly, and a total professional.While its not good to have plumbing problems, Im glad to have Heil to help when they happen. -
Review 84 (2023-09-19 - Rating: 5)
Robert was great he was very professional and friendly. Did a great job replacing my kitchen faucet. He did a thourough test before turning in the work, and made sure evrything was checked before doing any work. Highly recommend. -
Review 85 (2024-07-29 - Rating: 5)
Plumber was personable, professional and did a good job on toilet installationā¦cleaned up area when finished. Also, Heil was only company that would provide an estimate over the phone which I appreciated given that replace old toilet with new toilet in a master bathroom is not a complex plumbing job. -
Review 86 (2024-11-19 - Rating: 5)
Weāve had great experiences with Heil Plumbing! Recently Jeff and his son installed a new fixture in our Laundry room. Jeff is so professional and personable - as is his son. They worked quickly and cleaned everything up when they left. I highly recommend Heil! -
Review 87 (2024-08-07 - Rating: 5)
Grateful to Heil for prompt, same-day service. Eric was professional and knowledgeable. He identified the source of our leak and was prepared to fix it right away! -
Review 88 (2024-09-11 - Rating: 5)
Once again Nick swooped in and saved the day! We had a leak in our kitchen and we called Nick. He arrived less than 24 hours after our call, reviewed the leak, provided an estimate, and completed the job in under 30 minutes. Nick is our go-to plumber. Great job, yet again! -
Review 89 (2024-10-08 - Rating: 5)
Once again, technician Robert S. Did a terrific job fixing a water leak that manifested in the basement, but originated in the powder room. I have used the services of Heil Plumbing for years. Itās my pleasure to refer the company to friends and neighbors. -
Review 90 (2024-05-24 - Rating: 5)
Weāve used Heil Plumbing several times over the years and they have consistently delivered excellent service. Most recently, their plumber Eric did a phenomenal job addressing a tricky issue in our basement. He was friendly, professional, efficient, and thorough. Very happy with the reliable and experienced service we always get with Heil. Highly recommend! -
Review 91 (2024-06-26 - Rating: 5)
The guys were friendly and efficient. They addressed three issues with sinks and outdoor spigots Iāve ācollectedāover some time. We discussed options and costs, so I had a good idea what I was buying. Jake Strong and his helper did the work and cleaned up afterward. I would use Heil Plumbing in the future. Thanks, David F. -
Review 92 (2024-10-11 - Rating: 5)
Brandon provided excellent service. He thoroughly answered all of our questions without pressuring us to spend additional money. Extremely knowledgeable and a very professional and nice guy. -
Review 93 (2024-07-11 - Rating: 5)
Have worked with Heil plumbing on a few different occasions from small issues to larger issues that required ripping out large chunks for dry wall. They have always been prompt, courteous, and helpful. Joe and the others we have worked with have always done quality work. -
Review 94 (2024-07-16 - Rating: 5)
Super Impressed with this company and with my technician Steven! ! ! So much so, that I asked my technician Steven for his card just so I can give him and Heil a 5 star review. Heil is the 3rd plumber weve had out in the past few weeks to help with our plumbing issue. One company (Clarksburg plumbing) misdiagnosed the problem and the other company ( Mallick) gave us inflated pricing all to try and sell is a service contract. We were confused and distraught by both experiences and decided to call Heil. The 3rd time is the charm, as they say!!! Steven immediately impressed me with his knowledge as I explained our problem and within no time he had our problem fixed. I appreciated not being taken advantage of like Mallick Plumbing tried to do. I will gladly give my future business to Heil now that I trust their integrity and when I do, Ill ask for their technician, Steven! -
Review 95 (2024-08-20 - Rating: 5)
Eddie and the entire Heil team was exceptional. Jumped right to work- had us fixed and cleaned up faster than anyone could have expected. Thank you all so much! -
Review 96 (2024-05-22 - Rating: 5)
I had an expansion tank burst recently and needed it to be replaced. I came across Heil Plumbing and they sent out Jonathan Jon Thomas. The company texted me that Jon was on route with a picture so that I can easily identify him (thumbs up to Heil for this feature). Jon was very professional, approachable, provided excellent customer service, and highlighted all the details needed for the repair. His work was high quality and I am happy with the service he provided and the thorough explanations he gave. He diagnosed the problem, replaced the expansion tank, and double checked everything was working properly. Id highly recommend him and will specifically request for Jon when contacting Heil Plumbing in any other plumbing repair that I need in the future. -
Review 97 (2024-07-24 - Rating: 5)
Seth arrived punctually, and services were performed quickly and professionally. In addition to the original reason for the call, he took care of an additional problem. I highly recommend Heil Plumbing. -
Review 98 (2024-06-26 - Rating: 5)
I canāt say enough about this company. I was able to get an appointment the next day for my broken garbage disposal and an accurate quote. Robert was amazing, professional, cleaned all the mess up before he left and was just an all around good guy! I will definitely use Heil plumbing if I ever need more work done and will recommend to anyone in my area that asks. -
Review 99 (2024-10-23 - Rating: 5)
Experience was smooth, and the plumber Jeff Thomas was extremely helpful, knowledgeable, and straightforward. Will certainly be going back for my future plumbing concerns. -
Review 100 (2024-07-26 - Rating: 5)
I have used Heil Plumber before with complete satisfaction.Today, July 26th provided me with another reason to give this company a 5 star rating. The technician as were on time, called to inform me of their ETA, polite, personable, respectful, and knew exactly what the problem was and immediately fixed it.joe Welch was wonderful as too was Marcus. I even called the Heil office as they exited my home to inform the office of my satisfaction. I know I will have plumbing issues again such is life. I will call Heil. Fingers crossed Joe will pick up my ticket. I know I will be satisfied with whomever Heil sends to my home.I dont usually post ratings. I like to speak with a human being to share my experiences. I wanted to respect Heils policy. -
Review 101 (2024-08-13 - Rating: 5)
Eric was very professional and knowledgable. He diagnosed the issue quickly and was creative and completing the unusual repair. Highly recommend. -
Review 102 (2024-07-30 - Rating: 5)
Seth was able to diagnose and repair a running toilet, a job that 2 other plumbing companies failed to accomplish. He was professional, competent and courteous.I absolutely recommend Heil. -
Review 103 (2024-09-10 - Rating: 5)
Professional, arrived in a timely manner, assured us that if there is a problem, he would return. Praying that this issue is now fixed for good. Would use your company again, especially if you send the same technician. -
Review 104 (2024-06-07 - Rating: 5)
6/3/24 - We had an urgent request for a new toilet and Heil was quick to respond and schedule a repair visit. The gentleman who completed the work, Nick DiRubbo, was extremely professional and technically strong in carrying out the job. We appreciate the work and definitely would use Heil again! - George -
Review 105 (2024-10-10 - Rating: 5)
Eric efficently fixed my garbage disposal issue quickly and professionally. I appreciate his good work! -
Review 106 (2024-07-17 - Rating: 5)
Scott B did an amazing job! His expertise in fixing our multiple plumbing problems and unfailing good cheer made it easy for us. Weāll be calling Heil for Scott B again for any future plumbing needs! -
Review 107 (2024-05-09 - Rating: 5)
Jon Thomas did an excellent job! He explained everything that could be necessary in addition to a simple install of our new toilet before he started, and then installed it without needing to do any of the contingencies he described. The final result is great, and his clean up and care of our home was impeccable! We would recommend Jon and Heil for any plumbing need! -
Review 108 (2024-07-19 - Rating: 5)
Eric and his colleague were great and answered my many questions. I really appreciated how respectful they were to put on shoe covers without my asking. While they were a bit more in cost compared to another company, I have no regrets. -
Review 109 (2024-09-23 - Rating: 5)
Steven from Heil plumbing was timely, efficient, and friendly. The service was performed well and the team was easy to work with. Thanks! -
Review 110 (2024-06-26 - Rating: 5)
The technicians (John) from Heil Plumbing showed up on time, covered my floors, very friendly, completed my project ahead of schedule, and did a great job cleaning up at the end. Their price for my project was below their competitors. I would not hesitate to use them again. -
Review 111 (2024-08-14 - Rating: 5)
Brandon provided same day, quality, knowledgeable service. Explained the charges upfront and the warranty for the work and parts. Would recommend Heil to anyone. Thanks! -
Review 112 (2024-08-23 - Rating: 5)
Steven was courteous, concerned, and committed to resolvingbour plumbing problem. He corrected the issue in an outstanding manner. We are pleased! -
Review 113 (2024-10-02 - Rating: 5)
John and his crew did a fantastic job! Before I could turn around, the job was done. Weāre very pleased with the results. -
Review 114 (2024-10-09 - Rating: 5)
Great, friendly service! Very helpful with explaining any issues and corrective actions. Extremely professional ⦠and very diligent about post-work cleanup! Super job! -
Review 115 (2024-04-03 - Rating: 5)
Robert & Eric from Heil Plumbing did a great job diagnosing and fixing our plumbing problem. They did what three previous plumbers were unable to do. Highly recommend them. Very courteous, very thoughtful and cleaned up after the work was done. -
Review 116 (2024-04-10 - Rating: 5)
Robert came to fix some issues at my home today. He was very kind, knowledgable and honest. I felt at ease with him in my home and he did quality work, even making sure to clean up after himself. I was very impressed with him and would recommend using Heil plumbing to anyone who is looking for a trustworthy plumbing service. -
Review 117 (2024-03-02 - Rating: 5)
This was my second time using Heil Plumbing and it was great once again. Jonathan T arrived on time, used shoe covers, was polite, methodical and kept his cool when I wouldnt have. At each step he gave me options and told me what each option would cost, with no pressure and answered all my questions. He found a leak that was quite evasive and then fixed it. He had to cut out some drywall but covered the counter below to catch dust and cut out a nice square hole with a saw which will make patching it easier. Thank you Jonathan and thank you Heil! -
Review 118 (2024-04-22 - Rating: 5)
I called Heil plumbing to do a professional job installing a new toilet at my home. Eric and his assistant arrived on time and had everything needed to complete the job. They discussed pricing with me before starting the job, and when they discovered the existing toilet flange needed repair, they made sure the extra cost wouldnt be a surprise. They hauled away the old toilet and all packaging, even the pallet it came on, but made sure I had the manual it came with. They also hooked up a new bidet, which worked perfectly. The price was a bit high, but the professional work Heil performed and the clean install was worth it to me. I will likely contact Heil plumbing in the future for other plumbing projects. -
Review 119 (2024-01-22 - Rating: 5)
Our technician, Eric, was great, as he carefully explained everything that needed to be done, and then gave us several options that worked with our budget. The necessary parts needed to be ordered, so a second visit was needed. Throughout the process, Eric and his partner, were friendly and thorough. The actual repair didnt take long at all, and my family is very pleased with the results. We would recommend Heil to anyone! -
Review 120 (2024-01-29 - Rating: 5)
Robert Sharpless Jr was our plumber most recently and he was quick, efficient, knowledgeable, but most importantly for us: respectful. There was a ton of salt outside from the recent snowfall and our 19month old was sleeping upstairs above the kitchen (where the work was to be done). When he came in, he immediately took off his boots without prompt and he did his best to work as quietly as possible to not wake our sleeping toddler. He had an excellent demeanor, and fixed our leaky disposal within 30 minutes or less. He even told my husband tips on how to maintain it in the future! 10/10 service, highly recommend. Thank you Heil Plumbing for another wonderful job. -
Review 121 (2024-06-27 - Rating: 5)
Robert came out to our house and inspected our sewer line. He was great! Punctual, knowledgeable, professional, and friendly. He explained everything he was going to do, and afterwards walked us through it all. -
Review 122 (2024-06-05 - Rating: 5)
We scheduled a plumber to come take a look at our out of commission garbage disposal. Jon T. was amazing. He was polite, courteous and kept our space clean, friendly, knowledgeable, and explained his hypothesis and a couple of different options in terms I could understand. Because our garbage disposal was still so new, Jon tested the electric flow to the garbage disposal instead of suggesting we install a new one outright. Indeed, the electricity was no longer reaching the disposal. He confirmed the meter he was using worked by checking our other outlets as well. He saved us over $450 by not simply jumping to the conclusion that we should replace the disposal and that we actually had an electric issue on our hands. I will absolutely be calling back and requesting Jon. This was our third very positive experience with Heil Plumbing in general. -
Review 123 (2024-09-26 - Rating: 5)
Great customer service!Eric and his partner were efficient under challenging circumstances. They were friendly and informative and caring. They also were very detailed and explained the entire process to us. -
Review 124 (2024-05-21 - Rating: 5)
Eric was great. On time almost to the minute (which we all know is a rarity with these types of services), he was honest, informative, and at the end of the day we received the service we expected. Highly recommend Heil, these folks are great, from the receptionist to the tech! -
Review 125 (2023-12-14 - Rating: 5)
I had a great experience with Heil Plumbing from start to finish. I needed to replace the water line from my house to the public main. Ike Bagley was my estimator. He arrived early and started on time. He explained the project and provided a thorough estimate. I had several other businesses provide estimates. Ike checked in with me several times to see if I had any questions. I decided to use Heil, and it was easy to get the job scheduled. I had a limited time window for the team to arrive and they were able to accommodate my request and arrived fifteen minutes early. Otto and he team answered my questions as I watched them work. They finished the work, cleaned the work areas in my basement and in my yard. They used my garden hose to clean the dirt off my driveway. The returned several days later to pour the new concrete. They setup a barrier to prevent anyone from driving over it. The team let me know when they were done and reminded me to wait five days before driving on the new concrete to allow it to cure. They thanked me for my business. -
Review 126 (2024-06-25 - Rating: 5)
Eric Brown came by and fixed our toilet issue in a matter of minutes. Super personable and awesome quality. Will definitely use Heil plumbing again for all of our needs! -
Review 127 (2024-07-26 - Rating: 5)
Everyone was great from the office staff to Robert who came out and fixed the problem. Robert was amazing, so nice and respectful, answered all my questions, efficient. Im very happy with the results . -
Review 128 (2024-06-26 - Rating: 5)
1.Another great service experience. Otto was here next day even though his staff was sick. He was as thorough from start to finish and worked very clean indoors and with clean up afterwards outside. They had good financing options as well. 5 star service!2.Needed a new water heater and they responded after hours with instructions to handle the leak until next day service. Estimator came out first thing and install completed dame day early afternoon. I dealt with 5 different Associates and each one was very professional, knowledgeable, and pleasant. Eric and his apprentice were extremely nice and thorough with the install. They took great care to put runners down on the carpets and double check their work. Eric explained how the new heater worked and clearly enjoys his job. Its hard to find an honest and experienced plumber and I would definitely recommend Heil! -
Review 129 (2024-02-22 - Rating: 5)
We have been using Heil plumbing for several years. They have consistently provided us with quality service and great customer support. Their staff is pleasant and the technicians who come to your house are always knowledgeable and respectful.Today we had Will and Eric out to replace our water heater. Again, another team of technicians who were wonderful to work with. -
Review 130 (2024-11-01 - Rating: 5)
Our technician was very professional, quick, courteous and gave us a lot of information. We very much appreciate his expertise⦠-
Review 131 (2024-06-10 - Rating: 5)
Hi Steven was great. He absolutely did a wonderful job and most importantly was polite, Knowledgeable and very easy to work with. I am very happy with Heilās service and would use them again!! Thank you, Amy -
Review 132 (2023-11-10 - Rating: 5)
Heil Plumbing did a great job replacing a section of my service line. They diagnosed the problem quickly and accurately. Gave me a fair price and were able to mobilize the very next morning and completed the job satisfactorily. I happily recommend them for your service line issues. Joel was on the job i with his crew. They were efficient, professional and cleaned up after the job. Nice company. -
Review 133 (2024-10-22 - Rating: 5)
Excellent service. I was informed throughout the entire process. I will definitely call Heil in the future. -
Review 134 (2024-05-16 - Rating: 5)
Eric Brown came to help us today with what we thought was a leaking pipe, based on the buckling on our family room ceiling. We understood that he would have to cut a hole in the ceiling after he looked at the bathroom which we thought was directly above the bulge.We told him to go ahead because we needed to find what the problem was. He cut a small square out of the ceiling and could find no problem. He called his boss to discuss the problem, and told us he could cut a bit more, but he didnāt think it was a plumbing problem. He showed me the outside of the back of our home, and said he thought it was a roof leak. We told him to go ahead and cut some more, so that we could be sure what the problem was. He cut another small area, and found an infestation of termites and some very damp and moldy places in the area between our ceiling and the roof. He covered this with plastic after taking pictures for us to show the exterminator and roofer. We appreciate the care he took to find the cause of the problem, and the way he protected our rug and furniture before he began cutting. He is an outstanding. employee. -
Review 135 (2024-10-01 - Rating: 5)
We have been using Heil Plumbing for all of our plumbing needs for at least 8 years, perhaps more. As always the service was top-notch. Nick repaired our our toilet and left no residual mess at all. Nick provided the expected cost prior to starting the job, so there were no surprises when he completed the work. We have always been pleased with the professionalism displayed by Heils technicians. -
Review 136 (2024-01-27 - Rating: 5)
I had a truly excellent experience with Heil Plumbing from start to finish. My technician Ike Bagley was knowledgeable, professional, and friendly. He diagnosed our sewage line issue more accurately than competitors. Other plumbers declined my job due to the complexity of digging around electrical work. Heil Plumbing found a spot in their schedule and came out next day, and finished the job with as little damage to the landscaping as I think was possible. Co-owner Charles Heil got hands-on to help the team finish the job. We would definitely use them again! -
Review 137 (2024-04-24 - Rating: 5)
Joe Welch at Heil Plumbing was excellent to work with! He did a great job with the shower repairs needed and was extremely efficient. I will definitely be using Heil again for any future plumbing needs. -
Review 138 (2024-10-28 - Rating: 5)
The three-person crew from Heil Plumbing delivered quality work in a timely and efficient manner. I would use Heil again. -
Review 139 (2024-02-23 - Rating: 5)
Top notch service!!! I was overwhelmed with the prospects of finding a trustworthy plumber. My local facebook mom group suggested Heil Plumbing. Heil Plumbing DID NOT disappoint!! Excellent customer service!! My technician was Jake S. He was polite, thorough, and informative. He educated me on my problem and addressed all of my questions. I felt empowered in making the decision best for my home. While I hope not to have any future water problems, I will readily use Heil Plumbing as I know they will not take advantage of me and handle my water concerns. -
Review 140 (2024-07-08 - Rating: 5)
Eric was on-time, professional and communicated the specs well. It was easy to schedule and the customer service was great. I would work with Heil again and recommend them to others.2nd time working with Heil was also excellent. Nick installed a new water heater - on-time, professional, and communicated details clearly. He went the extra mile and I appreciate the high quality service. -
Review 141 (2024-04-01 - Rating: 5)
It all began with a flood in my basement. I called Heil Plumbing and was given an appointment within an hour. Steven came and diagnosed the issue, cleaned up the water and residue. Within the hour Ike came, took pictures of my sewer pipe which did have a leak. The following day I had 4 employees repairing the sewer pipe and leaving my home spotless from the work that was done. Every thing was done in a timely and a professional manner. Thank you ,Riley, for helping me navigate this issue. -
Review 142 (2024-05-09 - Rating: 5)
Nick DiRubbo came to my house and replaced a clogged valve,he was very professional and very knowledgeable Nick did an excellent job, I hope the rest of your workers are as good as he was šā¦ -
Review 143 (2024-04-04 - Rating: 5)
Heil showed up very quickly and replaced my sump pump in about 2 hours. Robert and Ryan were great. Very professional and easy to work with. I would definitely call Heil again. -
Review 144 (2024-08-21 - Rating: 5)
ANOTHER UPDATE: August 2024, Joe came buy to help us fix our shower cartridge. He was professional, quick and really communicative. It was really easy and quick to schedule service too . Iāve never had a bad experience with Heil. We are so grateful to have a plumbing company we trust!ANOTHER UPDATE July 2022: Again, I wish I could give them more stars! Jake came by this morning because there was a really low-grade smell coming from a toilet. He fixed the seal quickly and was super professional and wonderful in the process. He has come to our house before so it was really nice to remember each other and catch up. I cant speak highly enough about this company and the experts they hire. Excellent!UPDATE: I wish I could give them more stars. We ended up noticing water come through the ceiling and within 45 minutes two technicians arrived, Robert and Eric. Both incredibly respectful, knowledgeable, and professional. I couldnāt be happier that we found someone we can trust and call for every issue! They seem trustworthy and really know their stuff. They donāt feel at all gimmicky or like theyāre trying to pull a fast one. Just professional, honest service. Thank you so so much!From earlier in the day (1st review):We had a strange hissing noise from a water pipe in the wall. It ended up being nothing and easily fixed but Justin came by to give us peace of mind. He was really knowledgeable and professional. Weāll definitely call Heil again if we have a plumbing issue. Thank you! -
Review 145 (2024-05-16 - Rating: 5)
Professional service great workCame recommended and IHighly recommend. John and his crew were great and even the owner Charlie was involved throughout the project. I highly recommend. Hopefully I donāt need you but if I do Iām going to Heil. -
Review 146 (2024-01-12 - Rating: 5)
Heil Plumbing is TOP notch. From their customer service department to their plumbers, Heil Plumbing is one company that I would HIGHLY recommend to anyone. Had my water heater replaced due to leaking and Heil Plumbing provided great service. More specifically, the Plumber that came out to do the job , was Jon Thomas and he was AWESOME! Johnās costumer service was fantastic! He was well knowledgeable, polite , personable , patient , helpful and just an overall good person based on the experience I had. He explained what the issue was , what the resolution would be and how the work would be performed. Iāve had terrible experiences in the past with Plumbers and companies but with Heil Plumbing and Johns customer service , Iāve found a company that I trust and can rely on. Thank you John and Heil Plumbing! -
Review 147 (2023-12-29 - Rating: 5)
Great experience. The customer service call was great. I got serviced the same day. Jake, our technician, was awesome. He was able to pinpoint the issue in my shower right away. He also replaced the pipe that leaks underneath my bathroom sink and the water heater, which was plastic builder grade to copper pipe with drip pan and link to the sump pump. He did an awesome job. Everything was nice and clean. He was respectful of the house. Will definitely utilize their services again! -
Review 148 (2024-08-07 - Rating: 5)
Excellent service. On time. Thoroughly professional and knowledgeable. Explained everything and answered any questions. Jonathan was great. Now my plumbing company of choice. -
Review 149 (2024-02-01 - Rating: 5)
Very responsive and showed on time. Up front about work and costs. Everything was completed very professionally, and all was clean after the job was done. Jon was personable, easy to communicate with, and demonstrated excellent customer service. Heil has been our go to for all our plumbing needs for ~25 years. -
Review 150 (2024-05-21 - Rating: 5)
Steven Hussey was on time, very polite and knew exactly what he supposed to do. Iām very pleased with his job. Fix my toilet in no time and not messy. Will use him definitely again. Thank you for your service. -
Review 151 (2023-11-17 - Rating: 5)
Robert was great! He took the time to explain everything to me and was able to solve another issue I had while he was here. This is now the second time I have hired Heil Plumbing to conduct work in my home and there is a reason why I go to them with plumbing issues. Many blessings to Robert and his family who are expecting a new member soon! -
Review 152 (2024-10-24 - Rating: 5)
Me. Heil and Sean did a great job! Fixed our outdoor water hookup. Put everything back so well you canāt tell any work was done. Very happy! Thank you!!!! -
Review 153 (2024-04-21 - Rating: 5)
Heil definitely deserves their 5 star rating, I rate them the best! Provided great customer service at the most affordable price to quickly and expertly repair my busted water pipe. Initially I didnāt notice the main repairman was Mr. Charlie Heil. He expertly maneuvered heavy equipment into my townhouseās tight parking lot and he and his assistant Marlon worked diligently, digging deep into the ground, mostly with shovels in the chilly rain. Before realizing who Mr. Heil was, Iād asked him how long he worked with the company and numerous questions about the repair. He was so humble, lol, didnāt tell me who he was, but attentively answered my questions in great detail. I greatly appreciated the professionalism and respect he gave me! -
Review 154 (2023-12-17 - Rating: 5)
Heil Plumbing provided excellent, timely communication throughout the initial inspection and installation of a new water heater and washing machine outlet box.The technicians were identified by their picture prior to the visits and were professional but cordial, too. They left the work area clean and restored to how they found it. We welcomed Steven back; he did tidy and effective work under the supervision of Nicholas. Jeff laid out the options and provided the initial estimates. -
Review 155 (2024-07-17 - Rating: 5)
Eric was fantastic to work with. He was punctual, professional, and solved our plumbing issue quickly. Highly recommend! -
Review 156 (2024-12-30 - Rating: 5)
Heil replaced a shower drain, quick, clean, professional job as always. Thank you! -
Review 157 (2024-07-18 - Rating: 5)
Brandon Breen was great. He explained all details and is very knowledgeable. He has a wonderful personality too. My sink drains again! -
Review 158 (2024-10-17 - Rating: 5)
Joe replaced a bad seal and flange under a toilet. The job was done quickly and done well. He even answered some additional questions I had about shut off valves for the outside spigots. Professional and pleasant all the way. Highly recommend Joe and the Heil team! -
Review 159 (2024-06-12 - Rating: 5)
Eric was great. He arrived early and did a thorough assessment. Thankfully there were no serious issues and he put my mind at ease. I would definitely recommend him. -
Review 160 (2022-05-22 - Rating: 5)
Easy accurate scheduling. Daniel, the technician,. Was a pro. Bootied up and masked up. I needed new valve stems and diverter stem. He was able to get the old ones out. They had to order the parts which came in in a few days. They scheduled to come out next day after the parts came in. He was in and out in 45 minutes after putting the new valve stems and diverter in and new knobs and looks great. The price was reasonable and they credited the diagnostic charge to the total. Thank you Daniel. Hes a pro. Thank you Heil Plumbing. -
Review 161 (2024-10-22 - Rating: 5)
Jeffrey with Heil plumbing was great and I would ask for him again and certainly use Heil plumbing again. -
Review 162 (2024-04-16 - Rating: 5)
Jake came on time and cleared our kitchen sink clog in less than an hour. While any plumbing job cost a hefty amount, I was happy that Jake didnt try to get us to pay for additional things. I also liked that he wore shoe covers and a sheet on the floor to protect from tools/equipment. -
Review 163 (2024-09-09 - Rating: 5)
Nick did a great job and was super accommodating with scheduling time and rescheduling. He was very professional and prompt. -
Review 164 (2024-11-25 - Rating: 5)
My house had a 26-year-old 75-gallon Rheem gas water heater that cracked and was leaking water from the bottom of the tank onto my basement carpet. I called Heil and made a same-day appointment with Allison. The plumbers (Jeff, Derek, and Steven) arrived within 1hr of my call and got right to work. They shut off the water and gas, drained existing water from the pipes, removed the leaking water heater without spilling any dirty black water onto my beige carpets, installed a new State-brand 75G gas water heater, tested all the faucets, and cleaned up over the course of ~3hrs.The plumbers were very experienced, professional, and friendly. They made sure to wear booties on their work boots to keep my floor clean and took extra care going up the stairs to not scuff up my walls.I called and compared quotes between Heil, JF, and Michael & Sons, and Heil seemed to be the fairest. They charge the most for a home visit ($95 to come out, waived if I use their services, compared to $79 and $69 from the other two companies), but did not upsell me on anything I didnt need. I trust Jeff, Derek, and Steven a lot and will be specifically requesting them for any new jobs in the future. Thanks guys! -
Review 165 (2024-05-10 - Rating: 5)
Service was excellent. Showed up at the start of the service window. Discovered the leak, fixed the pipe and cleaned everything up. Brandon was great, answered all our questions and finished the job in just over an hour. Highly recommend. -
Review 166 (2024-09-24 - Rating: 5)
Richard was very informative about our plumbing needs. Outstanding job!! He came to my home and my business -
Review 167 (2024-05-07 - Rating: 5)
Heil isnāt cheap but they provide excellent service and top quality work. Joe Welch expertly located the source of a leak that other plumbers missed, identified the primary cause and an additional likely source of future leaks. He clearly explained the problems, gave a transparent estimate using their tablet app, and worked quickly and efficiently to resolve and repair all issues. He also helped identify some unique aspects of the plumbing in our house that had been incorrectly labeled. I highly recommend Joe Welch and Heil Plumbing. -
Review 168 (2024-12-13 - Rating: 5)
Great work by Joe, he was knowledgeable and very prepared with parts ready to go. I recommend this service. -
Review 169 (2024-12-27 - Rating: 5)
Courteous and polite, left under the sink cleaner than it started. Walked us through the issue and explained everything he was doing. We will absolutely be reaching out to them to further work if/when needed -
Review 170 (2024-07-28 - Rating: 5)
Richard was excellent! He was courteous and professional. Richard answered my questions patiently and completed the work in a timely manner. -
Review 171 (2024-03-22 - Rating: 5)
Jonathan was a true professional in every sense, took all the due time in the world to explain the issue, give all the background/foreground and immediately resolved my leaking fixtures and stayed for extra time to ensure the problem is properly fixed. Very friendly and gentle demeanor that one does not finds in the service industry recently ā¦. Thumbs up Heil Plumbing !!!!! Give this guy a big bonus please -
Review 172 (2024-04-10 - Rating: 5)
Jonathan was awesome! He walked me through my options, described everything thoroughly, fixed my problem and did impeccable work. He was super friendly and was nice to my overly curious cats. Would highly recommend Heil Plumbing and Jonathan. -
Review 173 (2024-06-07 - Rating: 5)
Brandon was very thorough in his review and service of our plumbing issues. Appreciated that he took the time to explain everything in terms we could understand and recommended solutions with our budget in mind. -
Review 174 (2023-11-27 - Rating: 5)
Steven arrived right on time. He was friendly and pleasant and worked quickly and efficiently. He explained what had caused our plumbing problem and gave advice on how to prevent issues in the future. In addition he offered military and senior citizen discounts if they were applicable. We have used Heil Plumbing for years and highly recommend them. -
Review 175 (2024-02-21 - Rating: 5)
I had Heil do some work for me and the plumber, Eric B., was professional and just a super nice guy. The work he completed was amazing and the price was completely fair. I would highly recommend this company. They are now my plumbing company of choice for ALL future plumbing needs. Thanks Eric! -
Review 176 (2024-07-29 - Rating: 5)
Jon was fantastic! Explained everything and followed through on a quality service. Iāll continue to use Heil for all my plumbing needs. Thanks! -
Review 177 (2024-01-16 - Rating: 5)
Brandon and Caleb were efficient, pleasant, and effective. They fixed our cracked plumbing line for the quoted price. I also liked that the plumber himself came to do the initial estimate, so the estimate was accurate and he already knew what needed to be done when he returned for the job. -
Review 178 (2024-08-07 - Rating: 5)
We have been using Heil plumbing for 30 years and have always been happy with their service, professionalism and knowledge. -
Review 179 (2024-04-05 - Rating: 5)
Superb help by technician Jon Thomas. Our basement got flooded due to a sump pump failure. Jon fixed it, advised me over the phone, and explained further steps. A lovely, supportive person. And he is done this while I am thousands of miles away from home. Is āt that what you call high efficiency? Thank you Heil Plumbing and Jon Thomas. -
Review 180 (2023-11-28 - Rating: 5)
Jon was very knowledgeable with our bathroom faucet dilemma. We had issues with the fit of a new faucet due to the specific design of the faucet we had chosen. He installed a new faucet on our pedestal sink today and it looks and works great! Jon also did a good job explaining everything to us and was very friendly. Thanks Jon -
Review 181 (2024-08-30 - Rating: 5)
Honest, very knowledgeable, thorough, explained his process well. Pricing is very clear and fair for the work. Well done! -
Review 182 (2023-12-05 - Rating: 5)
Jonathan helped with our backflow inspection and made the process easy and quick. He also took the time to explore a different minor issue we were experiencing and was able to explain the potential cause clearly and effectively, while being totally transparent about whether we needed to take action. We appreciated his friendly demeanor and will definitely be calling Heil Plumbing again! -
Review 183 (2024-05-23 - Rating: 5)
When our water heater failed Heil was there for us. About 24 hours from the first call we had a new unit in place and our technicians were super efficient, professional, and friendly. Ill never call anybody else for plumbing service! -
Review 184 (2023-10-19 - Rating: 5)
I recently had Heil come to assess an issue with my toilet. Jonathanās service was prompt, and was very professional and courteous. He thoroughly inspected the problem and provided a clear explanation of the issue, along with a quote for the necessary repairs. While no work was done during this visit, I was impressed with his expertise and transparency. Iāll definitely consider hiring them for any future plumbing needs. Thanks for your help! -
Review 185 (2023-08-03 - Rating: 5)
Brandon replaced my water heater today and he and his partner did a great job. They arrived on time, I appreciated the automated text that they were on their way and also provided a picture of the technician. I appreciated the scheduler working with me to make sure they would have everything on their truck to get the job done in one day. My only complaint is that there was no rough estimate for the work provided ahead of time, and the water heater cost about twice what I expected. Overall, tho, I was very pleased and will use Heil again when I have plumbing needs. -
Review 186 (2024-04-30 - Rating: 5)
Jake was Fantastic. He was Very polite and respectful of our hardwood floors and was clear about the work That needed to be done and the cost. We even had time to Explore a future project that I probably will go ahead with. -
Review 187 (2024-04-24 - Rating: 5)
Called about a recurrent blockage of my kitchen sink, Jake came out, checked out the sink and the drain in the basement, he found the basement outlet pipe was installed incorrectly and wouldnāt let the sink drain correctly. He fixed that, ran the snake and now everything drains great! Good job and high recommendations for Jake! -
Review 188 (2024-10-15 - Rating: 5)
Very prompt, professional, great communication of plan by Jake and helper Stephen. Quoted price for replacing pressure reducing valve and got to work. Gave me a senior discount also! Problem resolved! -
Review 189 (2024-10-03 - Rating: 5)
Jon came to troubleshoot a leak. He was professional and walked through everything he did. I would recommend their work. -
Review 190 (2024-01-25 - Rating: 5)
Fantastic plumber experience today! Robert of Heil Plumbing fixed our shower in Colombia and provided advice, thorough explanations and estimates for more work that we need to take care of.Well ask for him by name when we get the work done! -
Review 191 (2024-09-02 - Rating: 5)
Robert was very good. He was pleasant, respectful, and answered my questions. Would recommend him/the company. I had a kitchen ceiling leak directly below a toilet. He replaced the seal/wax and leveled the floor which contributed to the leak over time. Previously used for main water line valve replacement, toilet leak, sump pump replacement and water heater replacement and had good experience. -
Review 192 (2024-03-04 - Rating: 5)
These guys were great! Ike first came out to take a look at our leak and how the house is set up, and then Will came out to do a full inspection.He returned today and despite the leak being in a spot that is a nightmare to get to he figured out a way to get to it, fix it, installed some new cutoff valves, and had the house cleaned up within 4 hours and for less than we were originally quoted.Weve been looking for a plumber to call when things go wrong as we havent had much luck, but its safe to say we found who to call in the future. -
Review 193 (2024-05-14 - Rating: 5)
Robert Sharpless, Jr spent a few hours taking care of three problems, including repairing the water supply to one sink, replacing a drain on another, and installing a new main shutoff valve and pressure corrector for the whole house. He explained exactly what he was doing and gave us suggestions for future maintenance. We are very pleased with his plumbing skill as well as his people skills. We will continue to call Heil for any future plumbing issues. -
Review 194 (2024-01-30 - Rating: 5)
I had a leak in my water service line coming into my basement. Ike Bagley came out within 2 hours and assessed the job. Jon and Roni were out the next day to do the work of replacing the entire line. All 3 of these guys were highly professional and efficient. I would highly recommend Heil Plumbing for any plumbing needs you may have. -
Review 195 (2024-04-29 - Rating: 5)
Rob from Heil Plumbing is amazing!My home had multiple plumbing issues and Rob came in, looked at the situation, figured out the best way to deal with it, and I now have running water and a working sewer.I will only hire Heil Plumbing. -
Review 196 (2023-10-28 - Rating: 5)
Jon the technician was very courteous and gave me options. Communicated well and was prompt with helping me schedule the right technician after his assessment. I have relied on Heil plumbing for over 10 years and they have always been professional and get the job done. I highly recommend this company. -
Review 197 (2024-05-21 - Rating: 5)
When had a hot water heater that gave out and flooded the basement over night. I dicovered this about 8 am, we called Heil and they were here by noon, pronuonced the H2O heater dead and had it replaced and up and running by 2pm. Jakes customer service and professionalism was great. A very reasonable price as well.