Williams Comfort Air - Heating Cooling Plumbing Electrical

Located in Indianapolis, Indiana

Address: 10640 E 59th St, Indianapolis, IN 46236, United States

Phone: +1 317-210-1753

Rating: 4.8

Services

On-site services
Online estimates
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Gender-neutral toilets
LGBTQ+ friendly
Appointment required
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
Great work! We had our heat go out right before a snow storm and it was miserable. They came out within two days to replace the entire unit and had come out the first day to see if a part could just be replaced. I am so grateful, and my dogs and cats too, for heat! They worked for hours in the cold house and outside in the cold, carrying heavy stuff. I really appreciate them! The unit itself is great, and the thermostat has all kinds of features and an app. I would definitely recommend them.

Review 2 (2025-01-02 - Rating: 5)
Williams Comfort Air responded very quickly to my initial request for service as well as the installation of a new air handler for my heat pump system. Their pricing was consistent with what I found when I searched the internet for comparative pricing. The installation technicians were thorough in their work and cleaned up after the installation which is always a plus. I will continue to use Williams Comfort Air for my servicing of the system.

Review 3 (2024-12-17 - Rating: 5)
Multiple members of the Williams Comfort Air team helped me when the blower motor on my furnace crashed during a time of frigid temperatures. Everyone was professional, knowledgeable, and friendly.I was home and noticed when something didn’t sound right with my furnace. Devon came out that evening and did all he could to get heat for me. Unfortunately, the unit I have isn’t common (of course). He called the next day to offer a replacement blower motor, however, I’d already decided it was time to replace the entire unit as I was aware of other looming problems.Austin was over the next business day, thanks to Devon quickly scheduling, to discuss options. He’s very knowledgeable, and he answered any/all questions.Adonis and Edward were over the next day to install a furnace and heat pump. These two worked diligently the entire day (no breaks) to get the units installed and working. Again, very professional, courteous, and they cleaned up everything when finished. I was shown how to work the new thermostat, and as I’d been told by others, call if there’s a question or problem.I received error messages (via app) overnight, called, and Austin was over that day to adjust some settings. The system has been working as expected, and I’m grateful to have reliable heat.Thanks to all of the gentlemen mentioned above for doing great work in a professional, conscientious and friendly manner. I’m thankful to be a Williams Comfort Air customer.

Review 4 (2024-10-31 - Rating: 4)
The sales person was very informative and suggested several things to save me money as well as get a rebate from the government.The installers were great, neat and very informative. The shop making the sheet metal made a transition piece wrong but the installer made-up a new one on site to take care of it. It took the installer extra time and it would have been better in appearance if made in the shop.Great Company to work with.

Review 5 (2024-11-23 - Rating: 5)
My furnace kept kicking off and Tanner came and checked it out. He was friendly, quick, and efficient. Great guy to work with and he got the furnace to work after an hour of cleaning it all out. Wonderful experience!

Review 6 (2025-01-07 - Rating: 5)
Mr. Bell was very professional. He went immediately to work to ascertain the problem with the furnace. Since it required a part that was located a distance away he expeditiously went to get the part and returned. He explained all that was required, fixed an additional non-emergent problem and made recommendations for later.

Review 7 (2024-11-15 - Rating: 5)
My sales person MIKE was very knowledgeable and professional. Very prompt. He did a great job coordinating the install. The installation guys did a great job and left everything in tiptop shape and gave me a complete explanation of everything they did and how to work the new equipment.I would highly recommend Williams ‘s comfort air to anyone!

Review 8 (2024-11-07 - Rating: 5)
Matt Moore was punctual, friendly, and exceptionally professional. He serviced our HVAC units, made necessary adjustments, and even took the time to teach me how to adjust the desired humidity level in the house. Additionally, he tested our air quality, ensuring everything was in perfect condition. Matts explanations were thorough making it easy to understand and apply his advice.Beyond his technical expertise, I truly appreciated our conversations about his son, JJ, and life in general. It added a personal touch that made the visit even more pleasant. Matt is not only a great professional but also a remarkable human being. I highly value his visit and the service he provided and I will request him again next time.

Review 9 (2025-01-04 - Rating: 5)
Offered us solutions while making sure we got the best deal. We appreciate both our service people being kind and considerate. We signed up for the service plan and look forward to future interactions!

Review 10 (2024-10-01 - Rating: 5)
Goodness sakes these guys are AMAZING. The sales rep told us what we were getting and how it could change from what we had. Then he said they could do it next day... We were sold as we had no heat or AC. Guys came and installed all new HVAC system in about 4 hours. They were respectful of our property and gave excellent customer service. I love how much they give back to the community. We will use them again.

Review 11 (2024-12-16 - Rating: 5)
Isaiah was a great technician. He was very thorough in his visit and took the time to educate us on the matter. He provided great customer service and this will make our next call to be to Isaiah and Williams Comfort Air.

Review 12 (2024-10-18 - Rating: 5)
Tyler showed up on time, super job on our furnace tune up, and made recommendations. Had Daniel come out for a quote on a new HVAC system. On time, did thorough inspection, and gave us his recommendation. Was impressed with both, on knowledge and customers concerns. Was impressed enough to purchase a new system. We have had our original equipment for 30 years, but decided very quickly on Williams Comfort Air after our initial meetings with Tyler and Daniel..

Review 13 (2024-12-05 - Rating: 5)
My technician, Bobby, called to let me know when he would arrive. He was prompt and courteous. He explained all issues and was finished quickly. Appreciate the Great Service.

Review 14 (2024-11-26 - Rating: 5)
We have used some other companies but once we found Mr.Plumber/Williams Comfort Air we knew this was the company we were going to stick with. We love the text message you receive prior to the visit and the knowledge the technicians have is great! Highly recommend!!

Review 15 (2024-07-31 - Rating: 5)
Mike and Kyle were excellent! They got the job done and made sure everything was up to satisfaction.

Review 16 (2025-01-08 - Rating: 5)
Williams Comfort Air has always taken care of my family. Their staff is both professional and friendly. I highly recommend them.

Review 17 (2024-12-03 - Rating: 5)
Sam was professional and very knowledgeable about what he was doing. As always, it is a pleasure to have Williams Comfort Air maintain our furnace and air conditioner. Now, if there are plumbing issues, they can take care of them.too. Thanks again WCA. Merry Christmas to all. Lynne Ralph

Review 18 (2024-12-15 - Rating: 5)
Technician contacted us 30 minutes prior to arriving at 2pm. My son stated that the technician was very thorough and friendly. All photos were emailed along with a printed description of the assessment that was completed.

Review 19 (2024-11-29 - Rating: 5)
My Plumber/williams comfort air has been so enjoyable to work with. They are all so professional. Max came out today for our furnace. He answered so many of our questions. We’ve had a plumber, an electrician, and now the HVAC work on our house. We love the reliable one stop shop with no pressure sales.

Review 20 (2024-12-04 - Rating: 5)
Bryant and Nate were here the whole day upgrading our hvac with air purifier and UV light and other parts. It was a hard job but it was done well, clean and neat. Appreciate Bryant’s skills and knowledge and friendliness.

Review 21 (2024-10-23 - Rating: 5)
We got the same tech that we saw last Spring, which was great because he has prior actual knowledge about our Heat Pump system. Gave me plenty of time to address any concerns I had and took the time to explain how things work in relation to my concern. Hopefully we will get him next time as continuity with techs is so beneficial.

Review 22 (2024-12-29 - Rating: 5)
We have a yearly maintenance plan for furnace and a/c. It’s affordable and the technicians always do timely and good work. We recommend William’s Comfort Air.

Review 23 (2024-12-13 - Rating: 5)
Wow perfect service!! Richard Pearson showed up on time in uniform and fixed the issue. Very quick response. Temp outside was 27 with house temp falling to 66. Now quite cozy Thanks Williams Comfort Air and Richard Pearson!!

Review 24 (2024-10-01 - Rating: 5)
Matt , the technician from Williams Comfort Air was excellent. Thorough and efficient. Explained the issues clearly. Cleaned up his area before leaving. We were very satisfied with the work and would recommend this company.

Review 25 (2024-10-03 - Rating: 5)
We use Williams Comfort Air to maintain our HVAC system since about a year.Recently Bobby Taylor from Williams Comfort Air performed our fall heating system maintenance and found a large gap in the main heating duct leading to the attic, which had been missed by previous technicians since installation in 2018. This gap was leaking air into the garage, meaning we were heating and cooling the garage as well. Bobby identified the issue and proposed a solution, which was fixed the next day. His diligence and expertise were outstanding. Thank you, Bobby!

Review 26 (2024-10-29 - Rating: 5)
The semi-annual check on our HVAC system genuinely earned all five stars, from the on-time arrival to the thorough wrap-up at the end. The WCA rep had just the right mix of friendliness and professionalism. Possibly best of all, he listened. He answered our questions, as an assistant, not as a salesman.

Review 27 (2024-12-04 - Rating: 5)
Have used Williams Comfort Air for my HVAC needs for years. The customer service reps are always helpful and efficient when I call. Scheduling is easy with helpful reminders before the technicians come. Every technician that has come to my house has been knowledgeable and polite and usually pleasant to chat with. I plan to use Williams for all my HVAC needs in the future.

Review 28 (2024-09-13 - Rating: 5)
Great service. Enrique (our service tech) called about 45 minutes ahead and arrived ON TIME. Very courteous, through and explained everything. Very professional and got the job done. Glad were on their annual plan.

Review 29 (2024-10-08 - Rating: 5)
Brian was polite friendly and efficient ! He helped me set up our thermostat app and made sure I knew how to use it. Chris G. was a knowledgeable sales rep, he helped us choose the best system for our house.

Review 30 (2024-09-27 - Rating: 5)
Mike McVay came out to check the furnace and air conditioner that was put in. He is excellent. He found that it was wire properly to his satisfaction. He corrected it. I will ask for Mike again. I am very satisfied with William’s Comfort Air. They hired the right man for the job.

Review 31 (2024-09-21 - Rating: 5)
Very customer friendly company. Techs are always on time and very polite. I’ve been a customer for several years and will continue to use Williams Comfort Air for all my heating, cooling and plumbing needs👍🏻,

Review 32 (2024-08-27 - Rating: 5)
They were very accommodating to install a new air-conditioning unit in my mothers house. She is older with heart problems and would not be able to stand the heat. They came out the next day and installed the air-conditioning unit. Their price was very fair and workmanship beyond what they charged. We highly recommend them.

Review 33 (2024-10-22 - Rating: 5)
Always wonderful service and especially today, Frank Cheaney.He is professional and always respectful of our home.We’ve been with Williams Comfort Air for quite some time and very pleased with the company.

Review 34 (2024-09-30 - Rating: 5)
Mike was very friendly, knowledgeable and thorough. I have an older geothermal unit with issues. Mike offered to fix some problems which might have extended the life of the unit but I decided to check into replacement. There was no pressure on his part.

Review 35 (2024-08-20 - Rating: 5)
I saw a psychological scale that listed all the stressful events that can have a major impact on your life: marriage, death, changing jobs, speaking in public and realizing you forgot your pants. Buying a new air conditioner/furnace wasnt on the list, but it should have been.The people I dealt with at Williams Comfort Air, acted like they understood that this was a big deal for me. They explained the options and guaranteed the work. They quoted me a price and stayed within that quote even though there was an unforeseen miscalculation that added almost 2 hours to the installation process.I was treated like someone who was making a frighteningly large investment in my home and I appreciate it. Now, if I could just get Williams Comfort Air to branch out into roofing, siding, and helping me find my pants.

Review 36 (2024-11-21 - Rating: 5)
The company is comprehensive in its coverage. Communication is an asset, and the technicians have always been prompt, efficient and professional. They diagnose current situations while offering thoughts about future needs.

Review 37 (2024-08-08 - Rating: 5)
Service tech was professional, friendly and very knowledgeable. He explained the maintenance procedures before he started and kept me informed of service performed as he worked through the procedures.I would ask for him on repeat maintenance!

Review 38 (2024-06-30 - Rating: 5)
My technician for A/C repair, Tyler E, was so professional & courteous, & even solved an extra problem for me when I managed to lock us out accidentally!I had a new HVAC system installed 12/2021. In summer 2022, A/C quit. I lived without it until last week, when Tyler showed up & spent 6 HOURS fixing it.Having A/C again has vastly improved quality of life. I couldn’t be more grateful to Tyler for his hard work!Every tech I’ve ever met from this company (Elijah for a plumbing hookup for a new washer in 2022, Jeff H for a new sump pump after the old one quit in 1/2024 & the basement flooded, & Tyler for this desperately needed A/C repair) has been made of solid gold. All professional & personable, all patient & thorough when explaining the problem & answering questions, & all dedicated to getting the problem resolved, no matter what it took. I so deeply appreciate their hard work.At the end of the day, I have trusted every one of these guys. They know what they’re doing, & the problem gets resolved. And because of them, I trust this company, & I’ll never use another company for anything this company & their team can do.

Review 39 (2024-07-29 - Rating: 5)
I experienced an air conditioning issue during the weekend and called leaving a message explaining the situation. My call was returned promptly and a service technician was en route to assess the issue. It was a minor repair needed to restore cool air. I appreciated the courteous and knowledgeable service technician that resolved the issue. Thank you Williams Comfort Air.

Review 40 (2025-01-02 - Rating: 5)
Great service. Talk me through the process of what needed to be corrected so that I can understand. Very clean work. Thank you!

Review 41 (2024-11-04 - Rating: 5)
Nice technician, easy to schedule same day service for a little problem with my heating unit. I signed up for the membership so I can have someone to call that I trust, the next time I need any HVAC repair. Thank you!!

Review 42 (2024-08-06 - Rating: 5)
Brian was a life saver today!! This was my first time with an a/c problem and didnt know what to do…called williams comfort air and they sent me Brian!!! He was down to earth, easy to talk too and understood i was on a tight budget! He communicated very well on every step he took and shared some tips and tricks on maintenance! He got it fixed, went over estimates and the monthly service plans they offer! I know who to call next time…but i hope there wont be a next time 🤣

Review 43 (2024-10-15 - Rating: 5)
Got a new-to-me HVAC tech, Nick. He was on time, thorough, pleasant, and did the usual great job. I am so glad to be associated with Williams Comfort Air. Thanks to all of you at Williams for the peace of mind you provide.

Review 44 (2024-08-15 - Rating: 5)
WCA has not done our winter furnace check-upyet, weve got it scheduled before the rush. We have used Williams for 25 yrs ormore Why! we trust thecompany, call centerperson, and most of allthe Furnace Techniciansare the best 🙂

Review 45 (2024-11-25 - Rating: 5)
Eric called ahead and was on time. He was very thorough and pleasant. I am pleased with my experience!

Review 46 (2024-09-27 - Rating: 5)
Our HVAC semi-annual inspection completed yesterday. Our technician was on time and very professional. We received a complete report on our heating and A/C systems. We are extremely satisfied with level of service we receive from Williams Comfort Air.

Review 47 (2024-11-22 - Rating: 5)
The technicians were very cordial and efficient. Letting us know what they were going to do with each step of cleaning our ductwork. Very good job.

Review 48 (2024-09-03 - Rating: 5)
The workers from Williams Comfort consistently show they are putting customers first over everything else. I highly recommend these guys based on their customer service alone, not to mention the good repair work and install work they do.

Review 49 (2024-07-15 - Rating: 5)
Chandler and Austin were complete professionals who came out the same day we called to access our AC needs. They explained everything clearly and provided quotes with a few different options. I would definitely recommend!

Review 50 (2024-12-22 - Rating: 5)
Caleb Willis was very helpful and knowledgeable. My furnace was down and I called and they had Caleb out within the hour.

Review 51 (2024-09-07 - Rating: 5)
They had great financing, had me up and running in a day! Everyone was so helpful and they cleaned everything up and it looks great. I would definitely recommend them to anyone.

Review 52 (2024-09-14 - Rating: 5)
Technician, Thomas Whittington, is a valuable member of the Williams Comfort Team!! He was extremely helpful, informative, and professional! We have been doing business with Williams Comfort Heating and Air since 2017 and plan to continue because of their quality service!!

Review 53 (2024-07-16 - Rating: 5)
I had another company come out when my AC stopped running on Sunday. At the end of our meeting, they were saying I needed a new AC unit and furnace pushing 20000.00. I was shocked. Called. Williams Comfort Air for a second opinion and I’m so glad I did. 360.00 dollars later, my AC was up and running. The tech was polite and showed me everything that he was doing and what part needed replaced. A+ company. When I do need a new AC unit, they will get my business.

Review 54 (2024-08-10 - Rating: 5)
Great service from Williams again. 1st review, 3rd time I’ve received service and all experiences have been great. Brett W provided service this last time and provided excellent information and recommendations. Great service Brett and the Williams team!

Review 55 (2024-10-24 - Rating: 5)
Vinny was awesome and the most educated technician. He found an issue that has evaded other techs over the years. Hopefully to a more dust free house. Thanks Vinny!

Review 56 (2024-10-02 - Rating: 5)
Chris was fantastic! He was able to tell where a leak was coming from immediately and fixed the problem in no time. Highly recommend Chris for all your plumbing needs!

Review 57 (2024-07-17 - Rating: 5)
I had a duct cleaning appointment on 15 July 2024. The duct cleaning appointment went fine. My gripe isnt about that service.I asked to have my ducts deodorized/sanitized during the appointment, but the team was unable to perform that task because they didnt have access to the equipment needed to do it. They finished the duct cleaning and scheduled a return visit for this morning, 16 July 2024. I was told that it would be a quick less than 10 minute visit and I would likely be the first appointment of the day. I got a follow up call from your company to confirm the appointment and was told the window for arrival would be between 0800-1000. I work overnight, so I had to take off from work and lose 2 hours of pay in order to ensure I was home in time for the appointment. I waited from 0800 until 1130 with no contact from the technician or updates from the company. I called to inquire about the status and was told that the technician could possibly get to me later this afternoon. Thats not acceptable. Im a night shift person and I already made reasonable accommodations with the company to make myself available for the service. I only have 5 hours left to sleep today before I have to leave for school and then work. Im in class from 1800-2100, and then I drive forklifts on a freight dock moving oversized and hazmat products from 0000-1000. I have to be rested for these activities. I cant stay up the rest of the day sacrificing anymore time or sleep today waiting for this service. After a long hold and a disconnection, I was called back to be notified that the technician just decided to reschedule me for a week out with no concern for whether or not I would even be available on that day, much less if I could even afford to lose another 2 hours of pay to make myself available for the service. This was supposed to be a less than $70 deodorizing/sanitizing service, but it will end up costing me over $200 with the loss of pay included if I schedule yet another appointment. Im not asking for anything from the company. I just want you to be aware that this type of treatment isnt right. Im not a man of means. I cant afford to keep taking these kinds of hits for no reason. A little bit of communication goes a long way.Edit: I spoke with a very empathetic member of management this afternoon. He understood my frustration because he spent 17 years as an operations manager of a freight dock similar to mine. He relayed to me that he had a lengthy conversation with his team about communication and wanted to stay involved in my case personally to see that it was rectified properly. He rescheduled the service for a day and time that would not impact my work or sleep schedule. He also offered me a $50 credit or a free sanitizing service. I turned down the offers because I was never looking for something free. I dont mind paying for the services that are provided, I just dont want either party to feel taken advantage of. Im happy with the resolution so far.

Review 58 (2024-08-21 - Rating: 5)
First time weve used Williams comfort.A guy named Eric come out Was there a polite checked everything out?He sit down and explain everything to us about our air conditioning, water heater. Everything was I will use comfort air again

Review 59 (2024-07-08 - Rating: 5)
Appreciated the prompt response when called and arranged for appointment the same day. Technician was very professional and thorough. He gave us an accurate explanation of the problem and steps needed to correct. Plan to continue use of their services.

Review 60 (2024-11-06 - Rating: 5)
The technician was friendly and thorough checking the furnace. This was a check-up, not a repair. He determined that the furnace was was in good working order.

Review 61 (2024-11-22 - Rating: 5)
Vinny did a great job of communicating everything he did and what he found. Howe will renew our maintenance contract for sure.

Review 62 (2024-08-29 - Rating: 5)
AC went out on Wed eve. Got a quick fix on Wed., but worried it wouldnt last on this 20 year old Furnace & AC. Arranged for replacement of both that same day & installation completed by 2:00 PM the next day. Im done quickly & efficiently.

Review 63 (2024-07-17 - Rating: 5)
Our AC fan broke during a storm power outage in the middle of the July heat. Not an ideal time to be without air conditioning. I used the helpful troubleshooting tips on the Williams Comfort Air website first. When I realized I would need professional assistance, I knew WCA would be able to get the job done quickly and correctly. They were able to schedule me for the following morning and my unit was up and running in no time at all. I love their clear communication via email, text, and phone calls. A potentially stressful situation made worry free by the friendly and knowledgeable technicians at WCA!

Review 64 (2024-12-30 - Rating: 5)
Dayton was very thorough and knowledgeable. He was a great technician!

Review 65 (2024-09-28 - Rating: 5)
Austin was amazing!! Very professional, kind and informative!! He took the time to answer my questions and made me feel so comfortable! Thank you so much for amazing service!!

Review 66 (2024-11-19 - Rating: 5)
Great service! Thanks for everything. So glad to have Levi back. Hes so nice and helpful!

Review 67 (2024-08-22 - Rating: 5)
Brian was amazing. He was thorough, knowledgeable and friendly. We will be asking him to do all of our service going forward!

Review 68 (2024-07-22 - Rating: 5)
Caleb, our technician, was fantastic. Explained where he needed to explain and most importantly… incredibly honest. I thoroughly enjoyed the education where provided and the overall experience with Williams Comfort Air.

Review 69 (2024-07-09 - Rating: 5)
The two repairmen were extremely courteous. They quickly assessed.the problem and then got busy fixing it. They knew exactly what to do to get the AC up and running. They explained everything that had to be done and then went over everything that was done again at the end of the job.

Review 70 (2024-11-29 - Rating: 5)
He was slightly early and did all the things we hoped could be done completely and efficiently, as well as explaining what was done. Cant imagine anyone could do it better!! Thanks!!!

Review 71 (2024-09-16 - Rating: 5)
He was very professional on time explain things to him. He pointed out different things on the form what it meant. If I had any further questions, I can contact him if I like all the company so everything went very well.

Review 72 (2024-08-27 - Rating: 5)
Matt was my AC technician and he deserves 100+ stars. I am very impressed with the professionalism and personal attention. Than you Comfort Air!!

Review 73 (2024-09-24 - Rating: 5)
Great service, knowledgeable, professional, and thorough. Also, took the extra time and reviewed warranty coverage and lo and behold, it was covered. 100% calling these guys again :)

Review 74 (2024-11-22 - Rating: 5)
Technician thoroughly checked our heat pump and answered my questions about our role in maintenance and issues I had noticed woth the outdoor unit.

Review 75 (2024-06-06 - Rating: 5)
Ive used Williams Comfort Air / Mr. Plumber since 2014. Ive never had a single issue with them. Technicians are knowledgeable and courteous. Sales reps are honest and not pushy. Now, they arent the cheapest option around, but you get what you pay for, and in this case thats high-quality home service and peace of mind.

Review 76 (2024-12-20 - Rating: 5)
All of the technicians are very nice, professional and care about their work. Always very neat when they leave.

Review 77 (2024-06-29 - Rating: 5)
Two crews worked all day on my HVAC project. Both crews were excellent - hard working, professional, eager to answer questions, and cleaned up work areas perfectly. I appreciate quality workmanship and highly recommend Williams Comfort Air.

Review 78 (2024-08-09 - Rating: 5)
Super personal service. They remember you from previous visits, make real world recommendations and it really is a great experience versus just another trade appointment. Highly recommend

Review 79 (2024-07-18 - Rating: 5)
Just had my twice-a-year tuneup on my AC/heating unit and Kyle provided the fast, efficient service I count on from Williams Comfort Air. The service always provides great peace of mind. Thank you!

Review 80 (2024-06-12 - Rating: 5)
I appreciate that they honored the price of the coupon sent out in a mailer. I was hesitant to use it because with other companies they try to upsell you and tell you all these other things that need done. Josh Jordan was timely, friendly, respectful and didnt employ any of those upsell tactics we have experienced before. We know a new unit is in our future but appreciate that the work we wanted done was completed without any additional cost that isnt in our budget at this time. I would call Williams Comfort Air again in the future for this reason!

Review 81 (2024-12-12 - Rating: 5)
I’ve been with Williams Comfort Air since 2018. I highly recommend them for your HVAC needs and your HVAC maintenance.

Review 82 (2024-07-29 - Rating: 5)
My service technician, Kenny called earlier than expected and was very polite and got right to work. Just checking air conditioner and he only spent 20-25 minutes and was on his way.

Review 83 (2024-09-09 - Rating: 5)
Our technician Brad was on time and very efficient. He told me everything that he had checked. Very pleasant and professional!

Review 84 (2024-07-16 - Rating: 5)
Gabe and Ralph were very professional, tidy, and did precisely what they set out to do. Today the duct cleaning services they completed, fulfilled our high expectations.

Review 85 (2024-07-25 - Rating: 5)
William Comfort Heating &Air techs did absolutely great work. They were very professional and explained to me and showed me everything they did! I was extremely satisfied!

Review 86 (2024-10-02 - Rating: 5)
Zachary did a great job. I hope he’s available next time. I need a check up on my furnace or my air conditioning.

Review 87 (2024-01-31 - Rating: 5)
I called this company twice previously for a plumbing issue at my home. They were spot on in helping me resolve it at a very affordable price. So when my furnace started malfunctioning a couple weeks ago I thought I would give them a call! So glad I did. They sent out Roger as my technician. He was so helpful and courteous I could tell he was truly trying to help me and he did! I had several issues with my furnace its well past its normal life but Roger did what he could to help me get my heat running for the time being. He told me I need to look into replacing my entire system which is alot to throw on someone at anytime but he let me know this company has affordable payment options so I applied and was approved for financing. Don came as my sales rep last night and far exceeded my expectations. This company has been around a long time and truly seem like they care about their customers and I appreciate being treated with understanding kindness and respect. I did not feel overwhelmed to make a decision immediately when Don came out to discuss some options for new AC/Furnace he stayed a while as me and my husband had several questions and we actually enjoyed his visit with us! I am really happy I called them for my issues both plumbing and heater I will continue to use them should anything happen in the future! Perfect company for a consumer such as myself and I thank you for that!!

Review 88 (2024-10-12 - Rating: 5)
This was our 1st experience with Williams Comfort Air. Nick was thorough and patiently answered all questions about our Service Agreement

Review 89 (2024-12-14 - Rating: 5)
Brett was prompt, friendly, and very conscientious. He double-checked all of his work before leaving.

Review 90 (2024-08-08 - Rating: 5)
On time, both professional. Explained what they were doing, and what needs to be done. I was concerned about a text I received the day before, supposedly from Williams. I explained my concerns to the technicians.

Review 91 (2024-06-08 - Rating: 5)
Brandon and Eric were polite, knowledgeable and efficient. Thankyou for the great job you did getting my air conditioner going again. Also Eric thanks for discovering the potential dangerous situation with my water heater and furnace. I cant thank you enough. Also thanks to the polite young lady that took my call and got me scheduled asap.

Review 92 (2024-01-29 - Rating: 5)
Williams Comfort Air continues to deliver outstanding service. I have been a customer for many years and I am so pleased with the service that I received from this Company. Josh, the technician who performed my tune-up today performed outstanding service. He was thorough, worked steadily, and accomplished all of the jobs assigned to him. He was professional, pleasant, and I felt comfortable with him in my home. He suggested other services that would be beneficial to my furnace and useful to my health. Josh is welcomed back anytime to service my equipment.Mrs. Brenda Edwards

Review 93 (2024-06-27 - Rating: 5)
Chris Garner came to give us an estimate on a new HVAC system and water heater. He was thorough, friendly and knowledgeable. The estimate provided reflected that he listened well and really understood our needs.

Review 94 (2024-09-11 - Rating: 5)
The Tech was very personable and knowledgeable, He did a very good shop and we were impressed with him.

Review 95 (2024-06-04 - Rating: 5)
Richard was knowledgeable and friendly while fixing my HVAC unit! He explained everything in a way that I could understand and was very respectful. Would definitely recommend Williams Comfort Air!

Review 96 (2024-10-15 - Rating: 5)
There people are great to work with.Joseph Ross knows what he’s doing, he did a great job and got us up and running.

Review 97 (2024-03-27 - Rating: 5)
Booked a Peace of Mind inspection. Communication before the appointment was plentiful and accurate. The technician that arrived (on time!) was very thorough and clearly knew what he was doing. I was impressed with the service call! Would definitely use Williams Comfort Air for my future HVAC needs.

Review 98 (2024-09-06 - Rating: 5)
The two guys who came out were very polite and asked for permission before entering rooms with the door closed, etc … They worked quickly and quietly.

Review 99 (2024-11-17 - Rating: 5)
Cody was very professional and knowledgeable. We are delighted with the customer service that we received.

Review 100 (2024-12-24 - Rating: 5)
Prompt on timeProper communicationReasonable pricesHonest and very professionalMade me aware of everything that going onTe only thing is wished they had cleaned up the little mess that they left behindShowed my before and after pictures

Review 101 (2025-01-03 - Rating: 5)
He was very professional and friendly.Good Job!

Review 102 (2024-08-22 - Rating: 5)
Brian was very professional, friendly and thorough. Also, I got service within 1 business day.

Review 103 (2024-04-26 - Rating: 5)
Matt is absolutely fantastic! Arrived early, was extremely thorough, and very respectful of our home. He cleaned our air conditioner unit and completely serviced our furnace. We scheduled Matt for our fall maintenance and will continue to schedule him in the future

Review 104 (2024-09-13 - Rating: 5)
The technician that serviced our heating and cooling system was knowledgeable, professional and very personable. He answered all our questions.

Review 105 (2023-12-18 - Rating: 5)
Williams Comfort Air did a fantastic job cleaning and getting my 81yo mothers boiler working. They were professional, prompt and efficient. They did not leave a mess which I was expecting when it comes to cleaning a boiler. The technician was extremely knowledgeable and I felt comfortable once the work was done that it was done right. Thank you for a job well done!

Review 106 (2024-03-12 - Rating: 5)
Williams Comfort Air installed our system about 6 years ago and have performed all regular maintenance. Very pleased with the thoroughness of all the technicians and they are always personable and great to work with. Would highly recommend !!

Review 107 (2023-11-16 - Rating: 5)
We could not be more satisfied or pleased with Chandler and his performance! He arrived on time, was very professional, and performed the semi-annual maintenance work in an efficient and thorough manner. He is an outstanding technician and an equally outstanding representative for Williams Comfort Air!We have been a client for over 20 years. The quality and consistency of the companys technicians have, and continue to be a primary reason why they are our service provider of choice!

Review 108 (2024-02-07 - Rating: 4)
I had no idea who to call when my very old furnace/thermostat went crazy, started calling companies alphabetically & leaving messages. Williams was the only company that answered the phone with a live person; only one other company returned my call-10 hours later. Everyone at Williams who spoke with me was friendly, expressed concern about my problem from getting the work done quickly & correctly to explaining how to afford it all(*). Richard was there within 2 hours to inspect everything, explain what was wrong & my options, then arranged for Daniel to come out just a couple of hours later(*). After some discussion Daniel suggested 3 heat pump systems for me to choose from & explained how I could get affordable (for me) financing. And he did it in a way that I didnt feel intimidated, desperate, or belittled(*). The installers came the next morning with my new system. They worked very quietly, so much so that I checked to see if there was a problem! When it was all done I had heat, a thermostat I understood how to operate, & they left my propery inside & out in pristine condition(*). Yes, Ill be recommending Williams to others. Thanks so much.

Review 109 (2024-01-17 - Rating: 5)
Ive been a Williams Comfort Air customer for several years. I am invariably impressed with the professionalism and friendliness of its employees, both over the phone and in person at home. Most recently, when my heat went out, Tyler arrived to analyze the problem. In short, he could not resolve the problem, but he was most sympathetic and eager to help -- even after a long long weekend of service calls. The upshot is that I will be installing a new system -- not what I was hoping to do -- but over the years Williams Comfort Air has gained my trust. I believe they have true integrity.

Review 110 (2024-11-21 - Rating: 5)
I called for emergency service and they were here in 4-5 hrs. Had my main problem resolved on the same day and turned my heat back on.

Review 111 (2024-12-17 - Rating: 5)
We are 100% satisfied with the service. Roger C. is the technician, and was on time, professional, really knows his stuff. His bio is that he has been with Williams Comfort Air for 16 years. This speaks well of both Roger and also Williams Comfort Air. We have a maintenance contract with the company and we find it practical, cost effective and it gives us peace of mind. Thank you Roger and thank you Williams Comfort Air.- John G.Carmel Indiana

Review 112 (2024-07-17 - Rating: 5)
Salesman very nice and knowledgeable. Service techs on time and worked continuously until complete. Very pleased.

Review 113 (2024-09-20 - Rating: 5)
The Sales Engineer knew his ProdcutsThe installation crew was very efficient and professional

Review 114 (2023-08-04 - Rating: 5)
They were able to fit me in same day. They had systems in place to notify me of arrival time, and information on my service tech including a picture for safety assurance. Our tech was kind, informative, and gave me the peace I needed for the services quoted. Will call them again for certain! (AND their office lady who set me on the schedule was super kind, which is equally as important!) 10/10 recommend.

Review 115 (2024-09-16 - Rating: 5)
My technician was very polite and helpful to me. Outstanding service!

Review 116 (2023-10-29 - Rating: 5)
I am totally happy with Williams sales and service on my new system, from contact to final test. Prompt, professional, courtesy & respectful crew that knew what they were doing (thanks to Brian T. with Blake and Jackson). I am enjoying perfect controlled comfort with a new Infinity system that does far better than the old Aire something put in here in 1999. Recommended over the others.

Review 117 (2024-01-08 - Rating: 5)
My technician was very thorough, and very informative. I appreciate the time he took to tune-up my heat pump, and also to explain what he did and why. He also took the time to explain the service agreement for heating and plumbing. I would highly recommend Williams Comfort Air

Review 118 (2024-11-29 - Rating: 5)
Have used this HVAC/plumbing company for years. Nice to know that the work will be done correctly.

Review 119 (2024-05-21 - Rating: 5)
Daniel was very friendly. Listened to our situation and kept things exactly as I explained. No pressure at all which is nice for a change. He was also very efficient and to the point. I find those qualities to be very professional.

Review 120 (2023-05-20 - Rating: 5)
Wow, did I ever get a big bang for my buck!!!My two man professional team showed up on time and didnt leave until every duct and vent was thoroughly cleaned. I saw the amazing before and after photos as they went. They went over their estimated time because I had a bigger job than even I anticipated but they cheerfully worked on until the job was completed to my satisfaction and theirs. These young fellows were so polite, careful and knowledgeable. They explained everything in detail and answered every question. I was also very impressed with the way they appreciated and praised their own company because I have been a long time customer of Williams Comfort Air and I feel the same way. If youre seeing this, bosses, please give these guys a pat on the back and some extra words of congratulations for a job well done and expertly managed. Bryce and Zach...You are both awesome!!!Sincerely, Jo-Ann Haddix

Review 121 (2023-08-25 - Rating: 5)
I am currently relaxing in my cool home. I am very pleased with the service I received. The two young men that serviced my home was 1) on time 2) very professional and informative. I was left with no questions or concerns in a cooling home with a smile. Words can’t express how grateful I am. You have a great team from the young lady that took my call, the sales agent that help me with getting the right unit for my home to the service technicians that installed my new HAVC unit. THANK YOU SO MUCH 🙏🏽

Review 122 (2023-09-09 - Rating: 5)
I have been having williams comfort air service my heat n air for the last 6 yrs always happy with them. This year I had to purchase a new system. And I went with comfort air very pleased , they fixed some issues I was having with the old system in attic and installed a new furnace and air. They are very professional in all areas from there customer service office, sales person,to installers. I have experience them all with this purchase. And was able to use a coupon ,that gave me some savings.I trust their service. One of the best !

Review 123 (2024-07-02 - Rating: 4)
They did make the repairs to get my AC unit to work correctly. I feel like they are a good company and do care about the customers they have

Review 124 (2023-07-24 - Rating: 5)
From the estimate to the installation they were very professional and knowledgeable. Our furnace/ac unit was 23 years old. This was not the best “deal” however the service was top tier. Being nice and personable always pays in the end. A competitor came out the day before and was VERY COCKY with a my way or the highway attitude and he was not willing to educate us on the product. However, Mike came through and offered us a relatively close price with a little more on the warranty and was nice. I would highly recommend.

Review 125 (2024-12-30 - Rating: 5)
They do the job well!! I’m pretty sure that’s the idea!

Review 126 (2024-08-12 - Rating: 5)
Very satisfied with the service and professionalism for my duct cleaning. Price was very good compared to alternates as well.

Review 127 (2024-06-12 - Rating: 5)
Zach was very friendly and efficient. He explained what he had to do and showed pictures of his work. He answered all my questions. Pleasant experience.

Review 128 (2024-04-23 - Rating: 5)
Your technicians, Gabe and Ed did a fantastic job on cleaning our ducts and returns. Very knowledgeable , friendly and you could tell they enjoyed their work,...... Highly recommend!!! And will use WCA in the future.

Review 129 (2024-03-20 - Rating: 5)
We were very pleased with Willams Comfort Airs ability to come out same-day and restore our heat. The technician, Eric, was wonderful to work with, thorough and great at communicating the needed process.

Review 130 (2023-09-06 - Rating: 5)
I just wanted to take the time to thank Patrick Dawkins and Richard Pearson for having the best customer service Ive had in a long time. Its refreshing to know that good customer service still exists. Please keep up the good work. They also gave me great suggestions on what I should do to repair my air conditioner and now its back working. Thank you again. 😊

Review 131 (2024-06-27 - Rating: 5)
The two men were professional and polite and respectful of my home,they cleaned up after themselves,and most of all no hassle process from the very first call,all good,air great.

Review 132 (2023-09-27 - Rating: 5)
Scott came exactly on time. Explained in details what he was about to do. Was very clear, knowledgeable, polite, respectful and friendly. Did his job in excellent manner and time. Asked me if I had any questions, then offered some useful choices in addition to his service with detailed explanations. I recommend him to everyone who needs HVAC service.

Review 133 (2023-12-18 - Rating: 5)
The technician arrived on time and was a very knowledgeable person. He performed our checkup and informed us of the outcome. We have used this firm for many years and have never been disappointed with them.

Review 134 (2024-08-26 - Rating: 5)
On time, friendly, courteous, detailed inspection. This is a great company for HVAC needs.

Review 135 (2024-10-05 - Rating: 5)
Always on time, the technicians are friendly and knowledgeable, and always explain the services provided.

Review 136 (2023-12-08 - Rating: 5)
Corbin Robinson and Tim Johnson did an outstanding job installing my new gas furnace and air conditioning system in November 2023! They were thorough and professional and talked me through what they were doing when I asked questions. It was clear to me that they took great pride in doing their best work.

Review 137 (2024-03-22 - Rating: 5)
Aden and James did a great Job. Time was used wisely and the work was done correctly. At the end of the job they took their time to make sure everything looked great. Finding people who care about their work isnt as common as people think, but with these two and their team; its clear that they care. Thanks for taking care of a Soldier.

Review 138 (2023-11-24 - Rating: 5)
The technician Enrique arrived in our home to check our heat pump. He was so professional and so kind and really paid attention to detail and explained everything to us and was so patient. Because of Enrique we will continue to use Williams Comfort Air, but we will only use Enrique as our technician because he is so trustworthy. He did not try to sell us on anything or overcharge like other techs with other companies we have experienced. Enrique is not only a wonderful hardworking trustworthy tech, but you can tell hes just a genuine kind hearted person.

Review 139 (2023-11-30 - Rating: 5)
As usual Williams Comfort Air provided great service. Scott the technician was friendly, and professional. He provided all the details of what he found during the maintenance and explained all my options. I have used Williams Comfort Air for over fifteen years and see no reason to change.

Review 140 (2024-02-29 - Rating: 5)
Kyle was polite and prompt. He was also through in his work.The only complaint that I have is that Williams Comfort Air is requiring a monthly payment to continue the maintenance contract rather than a cheaper yearly payment.

Review 141 (2023-12-26 - Rating: 5)
Customer service from this location is impeccable. Bought my furnace from Williams 3 yrs ago along with the maintenance program- each and every time the technician is knowledgeable and personable. This time it was Tyler- thanks Tyler and Williams Comfort Air

Review 142 (2024-02-07 - Rating: 5)
Joey Ross is awesome. Very professional and knowledgeable. He fixed our furnace and now working great. If you need to fix furnace I would recommend Williams Comfort air and especially Mr Joey Ross.

Review 143 (2024-02-26 - Rating: 5)
Semi annual pre paid check up. Prompt, polite, knowledgeable. I’ve had services, including installation, from Williams for at least 14 years in 2 different houses. Always professional.

Review 144 (2022-03-24 - Rating: 5)
Today I had the best experience with my service. The technician, Greg Smith, was simply amazing! He did such a great job of calling 30 minutes prior to arrival and arrived on time. He was really nice and was great at explaining all my options once he was finished with the furnace tune-up. He also booked my next appointment right before he left and confirmed everything. A company is only as good as its customer service and Greg Smith did an absolutely wonderful job! I was very happy with my service today and look forward to the next.

Review 145 (2024-02-09 - Rating: 5)
Competitive price, next day instalation of full heating and air conditioning system. My installer was able to correct all the problems of my cobbled together duct work left by the previous replacement installer. Now i have a clean and very professional instalation. All compleated the same day and functioning correctly the first time, no call backs.

Review 146 (2024-07-22 - Rating: 5)
Outstanding Techs!! Knowledgeable, polite, and personable! I never use anyone but Williams Comfort Air!!!

Review 147 (2023-05-08 - Rating: 5)
Donny Brown provided an excellent quote and pointed out some things about my older system that the previous business quoted missed. My installer crew composed of Will, Daniel, and Josh showed up and installed my new system in a timely and professional manner. They were very attentive to any questions and made sure I was satisfied with my service.

Review 148 (2024-06-04 - Rating: 5)
The tech explained everything carefully, was pleasant and informative. It was not cheap to add refrigerant my A/C unit, but he does not control that.

Review 149 (2024-09-19 - Rating: 5)
Always polite and thorough.Very knowledgeable about their job.

Review 150 (2024-01-17 - Rating: 5)
Receptionist was very friendly helped me with scheduling answered the phone the 2x I called quick. The gentleman that came was very hospitable put green scrubs on jis shoes and while he was fixing the furnace he was explaining what was wrong, fixed my sons vent and when it came down to Pau he broke down and explained in details, I was very happy with the service. Thank You Garcia

Review 151 (2024-07-02 - Rating: 5)
Just had my air conditioner serviced by Byron Aceituno from Williams Comfort Air. Couldnt be happier with the service I received!! Great people, great service!

Review 152 (2023-05-06 - Rating: 5)
Jon was a very pleasant tech that was very informative and explained everything so I could understand. He listened to my concerns and past experiences. He went the extra mile to take care of me as I have been along time Williams Comfort Air customer.Plumbing issue was resolved with an additional appointment to look to find the real problem as to why I keep getting clogged Plumbing.

Review 153 (2023-11-07 - Rating: 5)
Easy to schedule, kept us informed of status prior to arrival. Friendly, courteous service person who explained what he was going to do as part of our maintenance agreement, and what additional cost might be involved for other work.

Review 154 (2023-01-07 - Rating: 5)
Our heat pump went out sometime Thursday. Submitted a contact form Friday morning, and got an appointment for Friday afternoon for a technician to come take a look. Joe was knowledgeable, respectful, friendly, and honest. He gave his best recommendations for getting our current system fixed, but noted the age of the system (18 years, and used a refrigerant no longer produced). He worked with us to get a colleague out to quote a new system so we could do a price comparison, and provided recommendations in case we chose to get a new system, which is what we ultimately chose to do. Blaise came out to review our current system and quote us for a new one. He was also knowledgeable, friendly, respectful, and honest. He answered all our questions to our satisfaction. We got a new heat pump put in 2 days later, by an efficient and nice 3-man team. Weve had it for a week now and are glad we got a new system put in by a professional team.

Review 155 (2024-02-05 - Rating: 5)
They were friendly, quick and did a great job cleaning the vents. They even knocked off $100 when they realized we had fewer vents than expected. Would highly recommend them.

Review 156 (2024-07-31 - Rating: 5)
They were great and were able to find what was wrong and fix my ac the same day.

Review 157 (2023-11-07 - Rating: 5)
Mark was great to work with. He took the time to explain things and stressed the importance of regular maintenance. I will always call Williams Comfort Air for our heating and air needs!

Review 158 (2022-10-28 - Rating: 5)
Great service. Technician arrived on time. The company sent a picture and bio ahead of time so I knew who to expect. The maintenance on my HVAC was very thorough. He pointed out several things my old service company missed or neglected to tell me. They also did a great job installing a new humidifier. Im very glad I gave Williams a try. Ill definitely be using them for my regular maintenance from now on.

Review 159 (2024-09-23 - Rating: 4)
Great experience with representative. He explained all in detail with what was happening to system.

Review 160 (2023-04-21 - Rating: 5)
I had two companies come out, both couldn’t get my plumbing unclogged. These guys came out and were able to do it with ease! They checked out the crawl space and sent a camera down to ensure none of the pipes had collapsed. All of this was included in their “$93 or it’s free” service, which is a great deal! These guys will 100% be my first call should anything go wrong in the future. Additionally the company sends out a text with photos of the servicemen prior to their arrival including their name and a bio! I had Randy and Seth, both of which were excellent.

Review 161 (2023-03-13 - Rating: 5)
Greg was professional, kind, and helpful. He took the time to explain the issues with my hearing system and all of the options moving forward. He never made me feel pressured to buy anything or make any big decisions on the spot. 100% recommend!

Review 162 (2023-01-01 - Rating: 5)
Don came out to give us a quote on New Year’s Day after our furnace went out. He was extremely knowledgeable, friendly, and professional. We made the phone call on New Year’s Eve and were shocked that someone could come out so quickly. After quoting, Don said someone could be out to install our new system in 2 days. We were very impressed and look forward to working with Williams Comfort Air!

Review 163 (2023-12-01 - Rating: 5)
Enrique was here to service our furnace today. Excellent service. I love how all the Williams Comfort Air techs are professional yet personable. He took extra care to love on our little shihpoo.

Review 164 (2024-03-19 - Rating: 5)
Very thorough in their work. Professional and easy to talk to. Provided information in detail about service performed. More expensive than others but quality work.

Review 165 (2023-02-23 - Rating: 5)
Marquis was very professional very thorough knowledgeable. Ive been impressed with all of your techs with my multiple dealings with Williams comfort Air and I have recommended Williams to a number of people and will continue to do so. keep up the good work

Review 166 (2024-01-04 - Rating: 5)
We have used Williams Comfort Air for all our HVAC needs for 40+ years and we have always been impressed with the quality of their technicians. This company stands behind its work and honors warrantees.

Review 167 (2024-05-06 - Rating: 5)
Joe did an amazing job, was very professional and knowledgeable about what he was doing and answered all my questions. He also talked to me future things I could use.

Review 168 (2023-07-26 - Rating: 4)
The technicians do a very good job. The problem is that they are forced to recommend various procedures to supposedly make your system work better. For instance, $899 for duct cleaning when you can get it done by other companies for less than $75. Or how about cleaning the fan motor with a vacuum cleaner that takes less than 20 minutes for $349? I very much dislike their prices and their continuously recommending other services when they come out to do one particular service. Plumbing repair is just as bad. To replace a bathroom faucet that most anyone could do, they charge $850.00 I can buy a very good faucet at Lowes for $100 and take 30 minutes of my time to remove and replace the existing faucet. To me, they are not really there to help people but to profit off of people who dont know any better or cant do the work themselves. When Williams was owned by its original owner, being a born-again Christian man, he would not attempt to cheat people like these guys do.

Review 169 (2024-01-17 - Rating: 5)
Warren did a great job staying in communication, telling me the problem, and was flexible. I appreciate his positive attitude and personality. Would totally call them again.

Review 170 (2023-04-04 - Rating: 5)
They arrived on time for their appointment they did clean up after their appointment Zach my technician was very personable and professional and it was very refreshing that he showed me before and after photos because no other company had ever done that before. He completed his work in a timely manner

Review 171 (2024-09-17 - Rating: 5)
Service man was very nice and give me information, on my furnace, that I didnt know

Review 172 (2023-01-27 - Rating: 5)
Prompt response and very professional! Within an hour of calling I was able to get a technician to my home, get approved for financing, and my system will be installed tomorrow! Daniel took the time to educate me on my current system and what would be best for my home replacement. Happy to support a local business!

Review 173 (2024-08-23 - Rating: 5)
Bill was very professional and knowledgeable. Great job!

Review 174 (2023-12-05 - Rating: 5)
The technician is always thorough and arrives on time. I am very pleased with Williams Comfort Air.I purchase the two times a year tune-up for my Heat pump.

Review 175 (2023-11-06 - Rating: 5)
Williams Comfort Air staff is always so easy to work with! Then call prior to arriving, arrive within the appointment window and provide quality service. Highly recommend!

Review 176 (2022-07-13 - Rating: 5)
They were able to schedule us in less than 24 hours. Our technician, Mark, was on time, very professional and friendly. He explained what he was doing and why. Price was very fair. I highly recommend Williams Comfort Air!

Review 177 (2023-10-27 - Rating: 5)
Absolutely professional, arrived on time and explain the entire process. Respectful when entering the residence. Brad explained his entire process and offered some good suggestions regarding drain condensate tabs. Five stars all the way.

Review 178 (2023-07-13 - Rating: 5)
Mike was friendly, professional, and communicative. He made sure to explain to me everything he was doing and worked the problem with my AC like a pro. I appreciated his knowledge and professionalism. Would use again! Thanks for the quick response!

Review 179 (2023-09-08 - Rating: 5)
Today the technician, Patrick, that came out for regularly scheduled maintenance was great. He was thorough and took his time and explained everything really well. We were really happy

Review 180 (2024-10-18 - Rating: 5)
Very professional and friendly tech, Drew. He was quick and helped me reset the clock on the thermostat which was driving me nuts (I couldn’t figure it out).

Review 181 (2023-06-03 - Rating: 5)
First of all, I just want to say that my technician Devon Rodriguez was just excellent. The young man knew how to do his business, was personable as well as professional, and really and truly went above and beyond the call of duty. Seemingly what needed to be a simple thermostat wire fix was anything but. The job required getting under the 177-year-old house with crawl spaces in two different spots, and both were tight squeezes. One crawl space entry even required quite a bit of digging to access enough room to squeeze in, and Devon was Johnny-on-the-spot with helping to dig. Even when traditional solutions to the problem were unavailable, Devon was thinking outside the box to get the situation taken care of. Furthermore and most appreciated of all, Devon was upfront with me about future problems that may arise with my system, but he also offered some creative solutions to help think about how to tackle those problems in the future. Oftentimes, repair technicians and repair services can seem so formal and stand-offish (there to get the job done, straighforward black and white service, etc.) that the repair process can sometimes seem a little tense. With Williams Comfort Air and Devon, it almost seemed like working and talking with friends or family, while also being professional and courteous. I really appreciated that service most of all.Additionally, though, and most importantly, the air is back on in this heat wave, and I dont have to continue sleeping in the living room under the ceiling fans just to be well-rested for the next day. Indoor sleeping bag campouts lose their luster after about a day, so thank you for getting the job done and done well.

Review 182 (2023-09-11 - Rating: 5)
Everyone we worked with were very professional! We had our HVAC system replaced, new ductwork as needed, existing ductwork cleaned and insulation in areas found to be needed. From the initial consultation that was incredibly thorough to tue completion they made sure we were satisfied. Will continue to work with them in the future!