Mrs. Michael Plumbers, Electricians, and HVAC Technicians

Located in Howell, Michigan

Address: 1150 N Old US 23, Howell, MI 48843, United States

Phone: +1 810-214-2359

Rating: 4.8

Services

Identifies as veteran-owned
Identifies as women-owned
On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-11 - Rating: 5)
I am really pleased with the work Keith & team did when replacing our boiler. It looks great and works perfectly. There was no mess left, either. They pulled basically a double shift to get it in and working so we would not be without heat overnight. They were also understanding about the difficult time my family was going through at the same time. I have always been pleased with the work performed by this company and continue to be. Good job guys!

Review 2 (2024-11-19 - Rating: 5)
Patrick and his partner were both professional and personable. They initially reviewed the scope of the work to be done, received my approval and then got busy! All of the work was completed to my satisfaction. I was shown how to work newly installed equipment. They left my home in the same condition they found it-no mess. Highly recommend!

Review 3 (2024-11-01 - Rating: 5)
Carsen & Kent did an A+ Job, will definitely recommend Mrs. Michael, for any of your electrical needs, they were very fast and efficient.Also some of the nicest young men.

Review 4 (2024-06-26 - Rating: 5)
Professional, friendly, and efficient. I could not have hoped for a better experience. They installed an iron filtration system and changed all of the PVC over to copper. Two great gentlemen did their job while I worked from home 15 feet away. They never bothered my work flow.

Review 5 (2025-01-08 - Rating: 5)
Braydon just came and did a good job on fixing the leaking. He is a knowledgeable profession sharp to the point, only takes a few minutes. and patient to explain the issues. Really appreciate your service!

Review 6 (2025-01-02 - Rating: 5)
David was very informative and professional. He did a great job educating me about his procedures and provided helpful tips on what to be aware of. I am very pleased!

Review 7 (2025-01-07 - Rating: 5)
Braydon was an absolute gem. He came to install a sink and faucet. Ended up working much later due to a city valve replacement. He was so kind, informative, and had the best disposition during the plumbing excitement. We’ll be calling in the future for improvement needs.

Review 8 (2024-10-25 - Rating: 4)
Braydon was so kind. And did a great job! Only reason I did a 4 star is price. It was $231 for diagnostics and to get them here. So in my opinion it’s a bit pricey for just a check. Otherwise the plumber himself was great. Very knowledgeable and what he didn’t know he called to ask. Gave me a lot of options of what I can and can’t do. Still waiting on my email with all the info but other than that. He’s great.

Review 9 (2024-12-20 - Rating: 5)
Mrs. Michael is great! The two technicians that service our home are outstanding! I would highly recommend Kent and Carsen for any electrical projects. Mrs. Michael, as a whole, is awesome. Weve used them for all offered services and have not been disappointed.

Review 10 (2024-11-25 - Rating: 5)
Prompt, pleasant, polite. Very knowledgeable. Ready to answer any questions I had. He completed the job in a reasonable amount of time. Overall, very satisfied with the experience. Have used the company extensively and have had no complaints.

Review 11 (2024-09-13 - Rating: 5)
The techs we had come and replace our hot water heater were amazing. In and out in no time. Incredibly professional and knowledgeable. Told me how to maintain and take care of the system. Where all the valves are and fix some other minor issues to make the hot water system run perfectly. We bought the yearly maintenance subscription and it’s definitely worth it. Hope to see you guys back soon!

Review 12 (2024-10-25 - Rating: 5)
We’ve had this company come out and do work a few times and each experience has been great. Most recently Jacob came and replaced a well pump as well as added an RO system. From calling to schedule the appointment to having the work done it was less than a weeks time. Jacob was prompt, professional, kind, and clearly knowledgeable about his work. We’d have Jacob and his team back to help us any time.

Review 13 (2024-10-17 - Rating: 5)
Mrs. Michael has some of the best electricians I’ve ever worked with. John Cartier completed a large project in my new home with outstanding professionalism, efficiency, and integrity. It was truly a pleasure to meet him and see how he analyzed and solved each issue!Mark and the team also completed a complex project for me that included installing a new service panel and moving the electric meter. They did an excellent job, and created efficient, well-designed solutions to all of the challenges that they encountered. The finished job is beautiful!

Review 14 (2025-01-03 - Rating: 5)
K-Ron from Mrs. Michael provided excellent service on a new sump pump installation. He rebuilt the existing plumbing, cleaned the crock, installed the new pump with monitoring, and installed a backup for the outside drain. Very happy with the installation today!

Review 15 (2024-09-23 - Rating: 5)
I have been a customer of this company for years, at two residences & have nothing but great things to say. Their maintenance services helped me find problems before the problems became major issues, and to get things fixed it turned out a lot less than expected. My recently purchased home had several plumbing issues needing correction, as the home was a bit older. Seth and Aaron arrived at my home, and went right to work. I shared my concerns, and they looked into each concern.They showed me exactly what the problems were, and gave me detailed photos showing the work needed to correct my home issues. All work was performed quickly, and in a friendly manner. Even better, the work comes with a two year warranty, giving me peace of mind in my recently purchased home. Definitely recommended, and glad to remain a client!

Review 16 (2023-04-04 - Rating: 5)
The initial consultation for estimate was very professional & helpful. The tech that was sent afterwards was knowledgable & respectful of our home & took time to discuss & show us the issues that needed attention & options to remedy it. He cleaned up bathroom after completing tasks & he was very patient considering the involved job he had to do with sewer drain issue & the equipment that was involved. He did a great job & we certainly appreciate the hard work & dedication he put in.

Review 17 (2024-10-08 - Rating: 5)
Had a sump pump issue, was greeted quickly on the phone and given an appt time. They called back almost immediately to let me know something opened up the same day if I was interested. Tristen showed up on time and did a thorough job inspecting and informing me of my options. He did an amazing job and the sump area was cleaned to better then before he showed up. Amazing job and am very thankful for the services! Thank you!

Review 18 (2024-12-26 - Rating: 5)
Recently moved to Michigan / still acclimating to a new home and couldn’t have been more appreciative of jays expertise. He addressed my initial concern as well as helping troubleshoot a few other issues and will definitely be utilizing Mrs. Michael’s for all electric, plumbing and hvac questions in the future

Review 19 (2024-10-12 - Rating: 5)
We had no power as the master switch was tripped. We called 3 different businesses but Mrs Micheals was the only one that could & would respond that very day. The electrician, Andrew was very polite, professional and informative. He answered all my questions and gave us some helpful suggestions. I highly recommend this company to anyone who is looking for a reputable electrician. 5 stars for this company!!⭐️

Review 20 (2024-10-03 - Rating: 5)
John, an HVAC technician, came yesterday for our annual maintenance and to install a whole house air purifier. Hes worked on our home 3-4 times, and he is always a delight. Professional, courteous, thorough, clean, efficient. And he always takes the time to answer questions and address any concerns. Hes really great!K-ron, a plumber, has been out a few times to work on a complicated toilet situation, and he has been nothing but professional and kind. Hes also thorough, clean, and efficient, and has been so patient with all the curve balls that have been thrown. Really wonderful!

Review 21 (2024-11-08 - Rating: 5)
Todd was extremely helpful at solving my problem and went above and beyond to deal with the manufacturer to solve a warranty issue with my water heater. He was very knowledgeable and answered all my questions. Highly recommend.

Review 22 (2024-11-14 - Rating: 5)
I called about a leak, and the plumbing expert arrived the next day. He had been in this profession for over 30 years and had good experience and knowledge. I also received other tips on how to improve the plumbing in our house. The job was completed quickly and to my satisfaction. I will call them again next time!

Review 23 (2024-12-23 - Rating: 5)
Really good experience with this company. The technical explained what was wrong with my furnace very well and he was very patient with all of my questions I had. Also they made sure to get me seen that day because my heat wasnt working and they came a few hours after my call to them

Review 24 (2024-06-12 - Rating: 5)
The new 200 amp service panel and my added EcoFlow subsmart panel turned out very nice. Clean install with my EcoFlow battery back up. Mrs. Michael’s Plumbers, Electricians and HVA will be my first choice for any of my home needs. Hard working Electricians who I would highly recommend, thank you for a great job.

Review 25 (2024-11-04 - Rating: 5)
Miss Michael’s did a great job like always. They installed the UV light and explained to me how it purifies my air. And how it works. The technician was very nice and knowledgeable.

Review 26 (2024-08-28 - Rating: 5)
Our tech John was wonderful! On time, efficient, explained everything clearly and was able to completely fix our wiring problem. As first time customers we were impressed, and will definitely call this company again.

Review 27 (2024-09-20 - Rating: 5)
John and Jack did amazing work! They replaced my electrical panel, added an exterior emergency disconnect, installed a new bathroom fan, and ran a line to a new junction box for an electric vehicle charger. They knew their stuff, solved unexpected problems along the way, were super helpful in explaining what was happening, and didnt mind my dog barking at them randomly from time to time. Highly recommended for any and all electrical service!!

Review 28 (2024-12-05 - Rating: 5)
I had a bad day ejector pump in my basement bathroom. Wes was here within 2 hours! He was kind, courteous and professional. He showed me everything in detail and had the job done that day! Thank you Wes!

Review 29 (2024-12-19 - Rating: 5)
Wes and the team did a fantastic job. Quick to respond, quick to arrive, thorough on options and great quality work. Professional and polite throughout. Highly recommend.

Review 30 (2024-06-26 - Rating: 5)
For a long time, I had a home warranty company that gave me the run around for everything and that is how I found this company to begin with. I got fed up with having to use shady companies for my home repairs and got rid of the home warranty after I knew I had company that I could depend on.By far, this company makes me feel safe to have people in my home by sending a photo of the expected repair person with a mini-bio. The repair person will definitely offer you helpful products that might meet your needs but they aren’t pushy about sales. (For the person in the back, THEY AREN’T PUSHY! Just helpful!)John just left my house and he was fantastic. He had a great demeanor. He’s been doing this for 30+ years. He was knowledgeable about every aspect of the repair. He helped my family and did it in a great way. I would not hesitate to ask for John by name for HVAC repairs. He explained how my air conditioner didn’t work, what happened, and what likely caused the part to go bad. He also told me about their membership benefits and I got the year.I’m sure that the person who comes for your repair will tell you about it, but if they don’t, ask them about their membership program! The first month pays for itself.

Review 31 (2024-12-16 - Rating: 5)
Very pleasant and knowledgeable. Fixed my furnace without taking the gas pipe out which saved me money. Will definitely keep this company in my phone for any future problems.

Review 32 (2024-11-22 - Rating: 5)
Keith and his assistant Nick did an excellent job installing our new furnace! They were professional and thorough in their work, and courteous throughout the process. Bob and Sherry Martin

Review 33 (2024-08-30 - Rating: 5)
Mrs. Michaels electricians have been absolutely wonderful to work with! We experienced a power surge, and I was able to book an appointment for the next day! When they arrived they walked us through the damage, repairs, costs and answered every single one of our questions. We then had the Mrs. Michael team compete a full panel replacement and everyone that came out that day made sure it was 100% complete. No issues and a great team to work with! Madisyn, Matt, Jack, Mark, Matthew, and one more gentleman that I cannot remember his name, were all wonderful!

Review 34 (2024-08-29 - Rating: 5)
Mrs. Michael Electrician Jordan completed our new RV outlet in the garage along with a whole house surge suppressor installation in a very professional. This is the second job that Jordan has conducted at the house. His work is well done and insures that the job site is cleaned before leaving. Jordan took the time to walk through the entire job and answer any questions.Definitely will use this team in the future for any electrical concerns

Review 35 (2024-08-19 - Rating: 5)
Best service ever and they were quick and reasonably priced unlike some of the other companies out there. My technician had 35 years under his belt and was very easy to talk to. I learn something new everyday about my home. I am definitely keeping this company on my speed dial list.

Review 36 (2024-08-17 - Rating: 5)
Weve been using Mrs. Michaels since we moved to Brighton a few years back and whether its for HVAC or electrical theyve always been great to work with. Andrew and Sean on the electrical side, Jaime and Brent on the HVAC side, along with a half dozen of the other techs whove come out and admins we worked with for scheduling have all been incredibly friendly and professional. One of our issues ended up being pretty complicated and involved several visits to get resolved, everyone kept us up to date on progress and next steps and did their best to get us scheduled asap. Will definitely be using again for future needs and recommending to friends.

Review 37 (2024-09-30 - Rating: 5)
Tristen was absolutely wonderful! He went out of his way to fix my tankless water heater and put a water pressure part in the bathroom. He was a very kind, efficient and capable employee. I highly recommend him and Mr. Michael is very lucky to have such a conscientious worker. Great job and I am very happy!!

Review 38 (2024-07-20 - Rating: 5)
We had an AC unit that wasn’t working on a hot summer day. Our technician Austin and Mrs Michael Team provided outstanding service and attention to customer concerns = very thoughtful in every way. Austin explained each step along the way. Made a tough situation for us as easy as could be! No pressure upselling or confusing tech talk. Just facts & fixed. Would definitely recommend them to anyone in the Livingston County area!

Review 39 (2024-10-21 - Rating: 5)
John came out to my house and made what I was expecting to be a small nightmare, replacing a hard to reach receptacle, into a fast and easy job. John was friendly, polite, and efficient. I would highly recommend him and Mrs.Michaels electrical service.

Review 40 (2024-10-25 - Rating: 5)
Had a very rare outside main disconnect switch fail in the house I was renting. They came out next day and was fixed in a few hours. Very pleased as I’m not the owner and communicating between the owner of the rental, me and the electrician got tricky with 3 parties. Would definitely use again. Also, weird scenario because I assumed it was DTE and it wasn’t as no breakers in the house tripped. Thanks for restoring power!

Review 41 (2024-08-02 - Rating: 5)
Jacob came out to my home to assessed the situation. He gave me up front prices for things he may or may not need to do. Not only did he clean my drains of the muck and roots, he made everything flow great! He took care of the mess which was minimal, and I am EXTREMELY HAPPY! I am grateful to have a great job done, and with a nice guy who explained everything as we went. I will DEFINITELY use Mrs Micheals for my plumbing needs in the future and I DO RECOMMEND THEM!! Thanks again!

Review 42 (2024-09-24 - Rating: 5)
John is incredibly professional and knowledgeable. He walks you through every step of the process and gives you all the options with explanation of how each would work. He is extremely personable and easy to talk to. Another excellent service person from Mrs. Michaels!!!

Review 43 (2024-10-23 - Rating: 5)
Always do a great job whenever they come out. This time it was Maurice and he was great at explaining all my options and answering my questions. Highly recommend.

Review 44 (2024-09-26 - Rating: 5)
Cameron Linstrom is a great asset to Mrs. Michael Electricians. He was very professional, polite and patient to both me and my husband. I appreciated his confidence and how knowledgeable he was on servicing our Generac Generator.Cameron answered my many questions and encouraged me to watch as he serviced the unit, explaining step by step what was taking place.Based on my experience with Cameron (and the office staff also), I feel like I’ve finally found a company that I can depend on for taking care of problems that may arise in the future.

Review 45 (2024-08-13 - Rating: 5)
John was able to identify our tricky electrical issue and resolve it quickly. He was both knowledgeable and personable and wed be glad to have him help us again.

Review 46 (2024-10-15 - Rating: 5)
Brent was awesome. Great attitude. Showed up on time and did a top notch job. He’s a great attribute to your company. Would recommend him without a 2nd thought.

Review 47 (2024-11-12 - Rating: 5)
Shawn was very professional. He called and said he would be here at 2:00 and was right on time. Explained everything that was going on and is coming back tomorrow to fix everything. He is a very awesome guy and I would recommend him to anyone.

Review 48 (2024-08-29 - Rating: 5)
Mrs. Michael plumbers were able to fix my issue on the same day I called. Bravo.!! Thank you.The technician, Seth, was an absolute professional and was able to fix my issue immediately. He did a great job and I would recommend him to anyone.

Review 49 (2024-11-12 - Rating: 5)
Luis and Tristan were great. They were polite, clean and very knowledgeable. I would recommend them to anyone.Thank you for your great service.

Review 50 (2024-09-28 - Rating: 5)
Highly recommended company for plumbing crisis! From the initial phone call all the way through the service repair....EXCEPTIONAL COMPANY! Same day services, open late to accommodate working families, Friendly staff and technicians! Highly recommended, will be keeping this business card on the fridge!

Review 51 (2024-08-23 - Rating: 5)
My garbage disposal stopped working and I noticed the outlet didnt have power anymore, so I called Mrs. Michael for assistance. Maurice Letts was my electrician and he went above and beyond fixing the issue. He was very nice, very personable, very knowledgeable and incredibly helpful! My husband and I are grateful and will definitely continue to use Mrs. Michael for our electrical needs.

Review 52 (2024-07-02 - Rating: 5)
Absolutely stellar work! We had such an amazing experience! Service technicians were kind, courteous and really went above and beyond to not only explain everything to us but to listen! With my husband recovering from esphosgus cancer this was greatly appreciated and such a blessing 🙏We are definitely highly recommending Mrs. Michael to all we know. God bless you and thank you all! Keep up the great work.

Review 53 (2024-08-01 - Rating: 5)
This is the first time I used Mrs Michael. Wow it was an excellent experience. My technician Braydon arrived on time and completed my work to my satisfaction. He was amazing. He listened and did my job then came upstairs and took the time to go through the pictures and videos he took for me because due to my handicap I can not go down the stairs to look for myself. If you are looking for a kind and personable technician call Mrs Michael and ask for Braydon to complete your work. A+++ experience.

Review 54 (2024-01-26 - Rating: 5)
My sump pump stopped working and I called and they sent Zachery out within the hour. Zachery was polite, thorough and was able to help choose what pump would work for my home as well as budget. He is super intelligent and knows his product. I highly recommend this comoany

Review 55 (2024-07-18 - Rating: 5)
The tech arrived at the scheduled time, was very polite and ready to get to work. He completed the diagnostic work, and provided me with an estimate, and informed me that he had all the necessary parts on the truck. We accepted the estimate he completed the work within a couple hours and the AC was working again!!!

Review 56 (2024-10-15 - Rating: 5)
John Cartier and Mark Shecter were both so great ! They helped me understand the problems we had and fixed everything in such a timely manner! We will definitely be calling them for all of our electrical needs in the future!

Review 57 (2024-07-20 - Rating: 5)
I had an emergency sump pump issue and Seth from Mrs Michael Plumbers was here within minutes. Water was gushing everywhere in my crawlspace, but Seth new what to do and fixed the problem quickly. Very knowledgeable and perceptive and the cost was very reasonable and I feel very fortunate for calling Mrs Michael Plumbers

Review 58 (2024-12-16 - Rating: 5)
David did an outstanding job today. He was very knowledgeable about the product he installed and explained its operations.Thanks again, David.

Review 59 (2024-10-08 - Rating: 5)
They are a very professional company, right from scheduling to the service people. I wont hesitate to call them again if needed.I called them again for a different issue and they were extremely helpful. They have earned my trust.

Review 60 (2024-10-18 - Rating: 5)
On time and attention to detail cannot be under stated. Most friendly young man who seemed to me like he was meant to be in customer service! Don’t hesitate to use this company.

Review 61 (2024-08-14 - Rating: 5)
John did a great job. Very friendly and professional. He taught me a few things as well. I am very happy with his work. Thank you.

Review 62 (2024-11-09 - Rating: 5)
Great service. Went over and above to resolve some minor issues from a previous visit by another tech. Knowledge and skills are outstanding. Professional!!

Review 63 (2024-06-18 - Rating: 5)
Aaron did an awesome job installing our humidifier. He took the time to make sure it was done thoroughly and correctly, including staying later than he needed to and leaving to get a necessary required part to finish the job. He also took the time to explain all the components. Very happy with his friendly and excellent service. Highly recommend Aaron and Mrs. Michaels Plumbing for any HVAC work you may need!

Review 64 (2024-04-19 - Rating: 5)
We needed to have a shower valve and trim replaced. Braydon showed up ready to get the job done. Price was a bit higher than expected, but you get what you pay for so it’s understandable

Review 65 (2024-09-18 - Rating: 5)
Great experience! Explained plumbing service needed and also gave future recommendations. Very professional and knowledgeable about fixing the plumbing issue. Friendly and nice to work with. Will do it again!

Review 66 (2024-06-24 - Rating: 5)
Five stars plus five more. First, THANK YOU to John Matlock who made a service call to my home for A/C issue. He communicated his arrival time by phone call, was professional, efficient and made things happen! Money well spent.Secondly, the overall communication process (made appointment online, which I found handy) was timely and accurate.Received follow up text messages about appointment confirmation and then a photo and brief explanation of who was coming to the house, which I truly appreciated.I have signed up for the annual wellness program for the three services (HVAC, Electrical and Plumbing) and I have every confidence that this will be a great relationship. Extremely pleased with first interaction!!BTW, John spoke highly of the company/management itself. He mentioned there is a level of respect that one doesnt always get, he is asked and not told how its going to be for late hours, which he says he appreciates. Great job!

Review 67 (2024-08-06 - Rating: 5)
Michael and the guys did a great job repairing our HVAC system. Everyone was kind, respectful and incredibly professional. The job was done quickly and efficiently and they did quality work!

Review 68 (2024-10-10 - Rating: 5)
Highly recommend! Francis was on time and did a great job fixing my hot water heater. 5 stars!

Review 69 (2024-09-05 - Rating: 5)
My garbage disposal was backed up. I called and had a technician to my house and one hour 30 minutes. He did a great job highly recommend.

Review 70 (2024-07-12 - Rating: 5)
Patrick was great. He really listened to what I wanted to do, was very accommodating and patient with adjustments back and forth to the scald meter. I wanted to see if we could reuse master shower features in second bath shower, we could and that saved me money. Great experience! Thank you

Review 71 (2024-12-02 - Rating: 5)
Charles was on time and completed his analysis and fixed our issue very quickly. Personable, professional and thorough. Thanks, Charles!!

Review 72 (2024-12-31 - Rating: 5)
Ben was informative and pleasant to work with. He was very efficient and knowledgeable. PM

Review 73 (2024-10-07 - Rating: 5)
Jay was very nice and professional. Did a wonderful job in getting our needs met with a new water heater. Very happy with his service.

Review 74 (2024-10-18 - Rating: 5)
Arrived on time, gave me a great heads up. Informed me on pricing in detail and was great service! Highly recommend! Very polite and customer friendly!

Review 75 (2024-07-29 - Rating: 5)
The crew from Mrs. Michael Plumbing did an excellent job. They walked into a mess another plumber left and made it right.Very, very happy I called them.Thank you so much guys!!!

Review 76 (2024-08-09 - Rating: 5)
Jeremy was fantastic. He was detailed, he provided me options, and he went out of his way to assist me with other repair needs I have that have nothing to do with the reason he came to my house.

Review 77 (2024-10-28 - Rating: 5)
Seth was professional and friendly. He did an amazing job and fix out problem. I would definitely use Mrs. Michael again.

Review 78 (2024-11-25 - Rating: 5)
Ben at Mrs. Michael electrical did a great job, very knowledgeable and fixed our problems without any issues. Will certainly use them again, very happy.

Review 79 (2024-06-25 - Rating: 5)
Francis C. did a very nice job with introducing his company, explaining the issues needing resolution, and speed and accuracy of repairs. He was respectful of the living spaces (shoe covers and all!) and had a professional attitude.

Review 80 (2024-09-10 - Rating: 5)
Awesome recessed lighting from Mrs. Michaels installed Aug 2024; needed a couple adjustments so Maurice came out Sept 2024 and did a fabulous job and answered all my questions. My house is so updated with these improvements! 🤗 Thanks to all the guys!

Review 81 (2024-03-05 - Rating: 5)
Nikolaus was wonderful. He expressed his passion for the services he provides and he did a terrific job and did it quickly too! I was very impressed with dealing with this company overall. Excellent communication and VERY efficient. We even signed up for their membership which I highly recommend. All in all, A+++ experience.

Review 82 (2024-11-21 - Rating: 5)
Excellent service and fair pricing, very knowledgeable, and helpful with everything, so happy to find a great service provider after moving to this area. Highly recommend.

Review 83 (2024-11-24 - Rating: 5)
Evan was very efficient, knowledgeable and communication was excellent! Super friendly and helpful with suggestions on possible options. I appreciated the service and professionalism! Thank you!

Review 84 (2024-11-06 - Rating: 5)
Braydon did a really good job, replaced a valve for a toilet and was informative (had a hammering pipe), fast and cleaned everything up. Highly recommend.

Review 85 (2024-12-19 - Rating: 5)
Thanks to Brent and Mrs Michael Plumbers for install of humidifier system on furnace the same day quoted. Great work looks real clean! Thank you

Review 86 (2024-08-08 - Rating: 5)
Jacob took care of my issues no problem. Hes a very polite knowledgeable plumber and I appreciate all he did. Thank you Mrs. Michael yall rock

Review 87 (2024-11-11 - Rating: 5)
Did a great job helping us identify the issues and offered other options as well. Very professional and polite.

Review 88 (2024-07-26 - Rating: 5)
Jay did a great job fixing the leak and changing out the bathroom hardware. He was very courteous, explained all work and costs and left the bathroom clean. Definitely will use Mrs Michael Plumbing again.

Review 89 (2024-09-05 - Rating: 5)
Very professional and knowledgeable service person performed the work. Very quick and prompt. Was a bit expensive but he did communicate this information and I agreed to it.

Review 90 (2024-11-29 - Rating: 5)
Seth did a great job was very friendly super nice guy he did great work cleaned up after himself would highly this service man and this company!!!!!!!

Review 91 (2024-11-30 - Rating: 5)
It was an emergency when my son and his familys only toilet stopped working! Ironically, it was Mario, the plumber toy, that one of the toddlers threw in there. A lot at $450+ but a licensed plumber who came when promised and got it working. 👍

Review 92 (2024-01-23 - Rating: 5)
David was great and so was the dispatcher. David took time and care, explained the process and had the drain open in no time. I highly recommend him!

Review 93 (2024-09-16 - Rating: 5)
Kent is always a pleasure to have as our electrician , he has been here before and we were lucky to get him again! He does a great job!!

Review 94 (2024-07-08 - Rating: 5)
Had a wonderful experience with their technician. He (Charles) was affable, knowledgeable and answered all of my questions thoroughly, including the questions I didnt know to ask about tankless water heaters. Premium service.

Review 95 (2024-05-25 - Rating: 5)
ANDY came out to help me and my children as I completely lost power in my entire home. I realized how he had a caring heart as he continued to contact me at work with any issues while my mother sat at the house with him. I must say, I am sooo thankful this company took the time out their busy schedule to squeeze us in with such short notice. This was truly an emergency and all the other electricians couldnt get me in until after JUNE 2024😳Andy crawled under the house and honestly risked his life as he made a comment to my mom tell his family he loves them if anything were to happen while he was under there..This made my heart melt and my day and he tried his best not to break my pockets! GOOD WORK!

Review 96 (2024-12-13 - Rating: 5)
Lilly came out and did a tune up on my Attic System! Major kudos because that is a tough spot - you gotta wiggle in there like John McLain.The air conditioning condenser was also cleaned, which was an unexpected bonus; in addition to adding some gas because the system was low.Today it’s 88 degrees outside, so I am supremely thankful for the stellar service.I am updating my review - Austin was out today & he was exemplary regarding the furnace tune up. He arrived on time, was courteous, quick & cleaned up after himself. He pointed out a couple concerns to be addressed in the future; which is nice. I can plan accordingly& with zero pressure to make any purchases at the moment.Austin is welcome into my home anytime.Thank You

Review 97 (2024-08-27 - Rating: 5)
Madisyn was amazing! She went above and beyond for us and we cant thank her enough for everything she did. She installed 8 smoke detectors in our home.

Review 98 (2024-12-24 - Rating: 5)
Our technician was timely, friendly and very efficient. I will definitely call Mrs. Michael for any future needs.

Review 99 (2024-08-21 - Rating: 5)
Friendly. Explained the work needed. Completed work except for a gauge - wrong one was put in his truck. They will return in a few days to install the gauge at no additional cost.

Review 100 (2024-07-25 - Rating: 5)
Fast, effective, courteous. I love the idea of text/email with a picture and details about the technician who would be coming out. This is a great way to communicate who to expect and see that they are people too.

Review 101 (2024-01-20 - Rating: 5)
Had a great experience from the start! Call center was very friendly on a Saturday and was able to schedule me with a technician same day from 2-5. Said I was going to call around to see if I could get someone sooner as furnace was down in winter. He said no problem. You can cancel at anytime and I’ll put you down for early notification if a technician frees up. I did call around and many places were booked, were not open, or unfriendly.I did get a technician earlier which was great. 11am. John did a great job listening to what we knew, did his own assessment and determined the blower motor needed to be replaced. He drove an hour away to get us a part and came back and installed it super quick. Happy to say we are back up and running and it is 2:45! John was very informative, courteous, knowledgeable, and efficient. Highly recommend!

Review 102 (2024-12-05 - Rating: 5)
Came on time. Good communication. Very helpful and I have a working furnace so, very happy!!

Review 103 (2024-08-14 - Rating: 5)
Very thorough, neat and explained to me as he worked. I recommend Mrs Micheal plumbing they always take great care of us!

Review 104 (2024-12-14 - Rating: 5)
Service was excellent going above and beyond to be prompt to educated on the problem. Thank you to Francis and Mrs Michaels team for there help. Very appreciated.

Review 105 (2024-08-28 - Rating: 5)
Frank was amazing! Polite, professional, very knowledgeable, clean work area, can’t say enough good things about him. Thank You!!!

Review 106 (2024-07-26 - Rating: 5)
Excellent service. The person I spoke with first was excellent and very helpful. The service man was great and handled everything perfectly. Couldnt have had a better experience.

Review 107 (2024-05-09 - Rating: 5)
This Company did an excellent job putting in new air conditioner. Very prompt, service oriented. Both Nick and Keith were thoughtful and answered questions we had. Thanks again. This is the second time we had them both. Certainly would recommend this company.

Review 108 (2024-10-24 - Rating: 5)
I really appreciate how service-oriented this company is. They’re very friendly and eager to ensure customer satisfaction.

Review 109 (2024-07-30 - Rating: 5)
Jeremy did a great job with the service provided. The service was to unclog the drain. The drain was unclogges but may require further service which Jeremy did a great job explaining.

Review 110 (2023-12-08 - Rating: 5)
Great experience with service, professionalism and the quality of work was top notch. Jacob arrived on time, he was trustworthy and completed my repair in a timely manner. He showed me how a plumber from another business sealed my toilet completely wrong. He reviewed everything he was doing before starting the service, reviewed and asked my permission during the repair and once again at the end of the call.We are all a little skeptical when calling a plumber. However, from my initial call to schedule to the very end of the repair I was treated with kindness, respect and honesty. What a relief to know I have somewhere trustworthy to call for future repairs. Highly recommend! Jacob was fantastic!

Review 111 (2024-11-27 - Rating: 5)
Excellent, excellent service. Charlie and Patrick went above and beyond, and they patiently fielded my questions throughout the process.

Review 112 (2024-08-13 - Rating: 5)
I feel less anxious having Mrs. Michael and their team members completing a job and be honest and going above and beyond to ensure a satisfactory job. I am confident in their abilities to get the job done! The team members are kind and knowledgeable and answer any and all questions. Thank you for making a stressful situation less stressful.

Review 113 (2024-08-22 - Rating: 5)
John Cartier was professional, knowledgeable, and a pleasure to work with. Highly recommend Mrs. Michaels services!

Review 114 (2024-07-22 - Rating: 5)
Francis is very professional. Get my kitchen sink fixed right away. Would definitely recommend to friends in need in the future.

Review 115 (2024-06-27 - Rating: 5)
Jacob was here on time, friendly, proficient! Quickly resolved my problem, answered all my questions and offered help with any other plumbing problems. He didn’t try to rush out the door. I would highly recommend Jacob.

Review 116 (2025-01-03 - Rating: 5)
I would highly recommend. Very professional, friendly, thorough and knowledgeable.

Review 117 (2024-07-29 - Rating: 5)
Seth was awesome. He explained everything and offered several options. Completed the option we choose. No high power sales pitch or pressure.

Review 118 (2024-12-09 - Rating: 5)
Austin was prompt, friendly, knowledgeable and efficient. He made a stressful event much less worrisome.

Review 119 (2024-10-17 - Rating: 5)
John did a great job, and it didnt take long for him to Complete it.. Im going to refer Mrs. Michael to all of my family and friends..

Review 120 (2024-12-05 - Rating: 5)
Very professional, very polite and great personality and also very knowledgeable in his trade. Can’t ask for more.

Review 121 (2024-10-09 - Rating: 5)
Seth was professional, timely and very easy to work with. Would recommend this company for residential plumbing needs.

Review 122 (2024-03-27 - Rating: 5)
I’m always impressed with the technicians that come out for quotes/service calls/installs from Mrs. Michaels. They’ve been straightforward and pleasant to deal with every time. Keith came out to put in a new a/c unit today. This is the second time he’s been to our house (different projects) and he checks in with us to see if we have any questions prior to starting the work which I appreciate. The installation has always been done well and today was no different. Never a bad experience. I would definitely recommend!Thank you all.- Hannah & Jacob Kniss

Review 123 (2024-12-11 - Rating: 5)
Braydon did a wonderful job. Being a plumber, he explained everything along the way and what service I would need to take care of following his installation of my new water heater. He had a lot of value to my issue and everything was fixed to both of our satisfaction. Braden took his time, cleaned up very well After the job and most of all was most professional! He is a keeper! Thank you, BraydonMAustin did a remarkable job with my furnace inspection today. He found a couple things that needed replacement and was extremely professional in explaining the cause and reason the two things were need of being replaced. Austin was an extremely professional person who is very patient and explained things as he went along cleaning and adjusting and viewing the furnace. He added a lot of value to my house call today! He is a keeper, and I will use him again for both the heating and AC inspections and any possible services in the future! Thank you, Austin!

Review 124 (2024-12-24 - Rating: 5)
Job 1: Prompt, knowledgable, informed, and friendly! New faucet and undersink pipework were expertly installed by Zach. Will definitely use again and again!Job 2: A new clogged bathroom drain safely cleared by Jacob! No amount of Draino or sink snaking could fix this. He needed to snake into the pipe on its way to the stack. Simple for him. Thanks.Job 3: Christmas Eve (day) and Jacob came promptly to help unclog a toilet before our party! Not only did he come through, but had a new fill valve in his van to help prevent flooding! Thanks to Jacob, our guests can be comfortable when walking into the bathroom, and we can remain confident and calm.

Review 125 (2024-12-31 - Rating: 5)
Professional and friendly service. Great attention to details and thorough.

Review 126 (2024-12-17 - Rating: 5)
Brent found the issue with my furnace, ordered the part and installed it today. He did a great job.

Review 127 (2024-06-13 - Rating: 5)
Nikolaus Schleede is awesome. Takes his job seriously. An asset to company and I have been a repeat customer for years and years because of his expertise and quality service.Mrs Michael’s is a great company and formerly called Benjamin Franklin Plumbing.

Review 128 (2024-05-12 - Rating: 5)
Mrs Michaels is awesome for plumbing and electrical and this I think is a reflection of their techs. Everyone weve had the opportunity to work with is knowledge, super kind and efficient. Really appreciated the effort Jacob went to, to try and solve our issue. Even through the rain!

Review 129 (2024-01-31 - Rating: 5)
Great experience. Extremely knowledgeable and professional. He spent time explaining everything in a manner I could understand. He made a horrible day much better and helped me figure out my best options. I would highly recommend him to anyone with water problems of any kind. He spent time figuring out my burst water pipe was actually a clogged drain for my water softener and recommended several options.

Review 130 (2024-02-14 - Rating: 5)
Wes, Drake and John were great! Professional craftsman. Friendly and knowledgeable. Took care of all my concerns and explained everything with my pressure and softener systems install as well as taking care of some issues with my drainage and supply line replacement job. Id request him for future work.

Review 131 (2024-11-23 - Rating: 5)
He was very efficient and got the upstairs power back for us within hour him being here

Review 132 (2024-05-08 - Rating: 5)
I had a hot water tank installed today, and while Wes was here he checked my sump pump. He said it was in bad shape, so he went back to the shop and came right back to install the pump. I’m very happy with the service provided today, and I would recommend.

Review 133 (2024-07-19 - Rating: 5)
Mrs Michael plumbers are outstanding. We had the opportunity to work with several of them and there wasn’t a bad one in the bunch. Seth, Patrick, Marcus, and one other guy who came out to figurenoutvwhatvwas needed were friendly, respectful and knowledgeable. The team that came to install the septic line from the house to the septic tank (Matthew and crew) were wonderful as well. The dispatchers and phone receptionists are all friendly and work hard to make sure all our questions were addressed.

Review 134 (2024-07-27 - Rating: 5)
Great experience, explained what needed to be done and was in and out in a timely manner. Will definitely call again for any other repairs.

Review 135 (2024-06-21 - Rating: 5)
Brian performed service on the air conditioner. Two parts required replacement. He explained the issues and what needed to be done. He did a great job.

Review 136 (2024-01-04 - Rating: 5)
Had a really phenomenal conversation with Todd this morning. He was incredibly knowledgeable, clearly had a mastery of his trade, and was very willing to share that knowledge. He had first hand experience with my model water softener, which was reassuring. Most importantly (and what inspired me to write a review) was how he was willing to be straight with me on what does and does not need to be worked on - its not necessarily the best way to squeeze the most money out of a customer, but it is the way to convince me to call him back every time I need a plumber.

Review 137 (2023-12-29 - Rating: 5)
Seth was great. Very professional and respectful of our home. Job probably took him longer than expected due to having to go and get necessary parts but we very much appreciate him taking the time to resolve our issue. Highly recommend Seth!

Review 138 (2024-06-04 - Rating: 5)
M Marvelous installed a GFCI under my kitchen sink so I could use the under sink instant hot water unit I installed. The work was done efficiently and expeditiously. Garret cleaned up after his work and the best part is it was left as if he wasn’t even there.

Review 139 (2024-08-28 - Rating: 5)
Very professional company. I am so happy I decided to go with this company to take care of my electrical issues. I would highly recommend them to family and friends.

Review 140 (2023-11-15 - Rating: 5)
Exceptional Service by Reginald at Ben Franklin Plumbing!From the moment Reginald from Ben Franklin Plumbing stepped into our home, we knew we were in for a top-notch service experience. His professionalism, punctuality, and expertise shone brightly throughout his visit.Reginald replaced our garbage disposal, and the entire process was seamless. He demonstrated not only technical proficiency but also a remarkable attention to detail. What stood out was his willingness to explain the process, ensuring we understood each step. This level of customer engagement is rare and truly appreciated.Moreover, Reginalds work area was kept immaculately clean, and he adhered to all safety protocols, which gave us immense peace of mind. His friendly demeanor and respectful attitude made the entire experience pleasant.If youre looking for a reliable, knowledgeable, and courteous professional for your plumbing needs, Reginald at Ben Franklin Plumbing is your go-to expert. We couldnt be more satisfied with the service provided and highly recommend him. Thank you, Reginald, for not just fixing our issue but for providing a service experience that was above and beyond!

Review 141 (2024-02-02 - Rating: 5)
Nick was absolutely amazing. Very informative and willing to explain every step. He showed me everything he did, what and where the issues were, and how to make sure we keep them looking new. Great guy, great workmanship, great experience.

Review 142 (2024-06-27 - Rating: 5)
They were able to make it out to us same day, did excellent diagnostic work, and got us fixed up. Highly recommend.

Review 143 (2024-04-29 - Rating: 5)
Did a good job. They was friendly and got the job done fast. About an hour to install a 4 prong cord with new wire for the dryer. And they fixed a problem with my basement light switches. Very professional.

Review 144 (2024-09-19 - Rating: 5)
Loved my experience with Mrs. Michael Plumbing! Prompt, kind, and like the ads says, not creepy at all! lol.

Review 145 (2024-04-16 - Rating: 5)
We had the best technician today. His name was Jovan Fort. He did a wonderful job and was very respectful. Would definitely like him to be our technician if we ever need one again. 5 stars for this wonderful man.

Review 146 (2021-02-25 - Rating: 5)
Jim did a really great job fixing the leak under my sink. Quick, professional and respectful. He also went down to the basement to check out another problem that is necessary to bring things up to code prior to selling my house. I highly recommend Jim for any job.

Review 147 (2024-02-20 - Rating: 5)
Great business with great workers. Company gave a reasonable quote with the willingness to do a big plumbing repair. Marcus and Matt were a pleasure to work with. Definitely recommend and will be using in the future

Review 148 (2024-10-22 - Rating: 5)
Professional, timely, and took the time to explain everything very well. Showing, with the camera, the state of things, was helpful.

Review 149 (2024-06-06 - Rating: 5)
Outstanding company to work with. Got me on the schedule quickly, resolved my issue for a whole lot less than other companies. Love the text before hand with a picture of the tech!

Review 150 (2023-12-07 - Rating: 5)
Seth from Benjamin Franklin Plumbing did a outstanding job. Told us what prices were before doing any of the work. Very professional and knowledgeable about the work he does. Told us step by step as to what he was going to do. Needed options about our situation and he gave us plenty. We would definitely recommend Seth to everyone and if we need a plumber again he will be the one we call.

Review 151 (2024-07-24 - Rating: 5)
The guys from Benjamin Franklin Plumbing are top notch and super nice guys! I highly recommend them. Jonathan did an amazing job and even put in our new hot water heater on his day off.

Review 152 (2024-11-12 - Rating: 5)
Arron did an amazing job. Im very happy with job he did. Thank You Arron

Review 153 (2024-03-20 - Rating: 5)
Excellent work. Quick, neat and efficient. Francis quickly took care of reseating and sealing the toilet in our one bathroom house. Much appreciation for him coming here so quickly for our emergency! Everything looks and works great.

Review 154 (2024-05-22 - Rating: 5)
Nick is a master at plumbing. Friendly, trustworthy, professional and Knowledgeable. I’d recommend him, but I don’t want him getting too busy that he can no longer be our personal plumber haha

Review 155 (2023-11-09 - Rating: 5)
As always Benjamin Franklin service is amazing, I’ve had so many service calls and projects done through them I’ve lost count. Every technician is great, every project is done to perfection and with great feedback and transparency. Patrick and Daniel were amazing and went above and beyond as usual. As a member of their service plan, we always feel special from booking to the actual work. I wouldn’t go anywhere else.

Review 156 (2024-04-24 - Rating: 5)
Excellent work to replace outside faucet. Suggested and completed related work to protect faucet. Provided clear information on estimate for this job and for water heater repairs, then replacement. On time, polite, wore shoe covers. I highly recommend this Mrs. Michaels service.

Review 157 (2024-02-15 - Rating: 5)
Needed a pressure tank replaced we used Benjamin Franklin plumbing before for an emergency job so that is who I contacted. Zackary Clark came out first to give me a quote he was nice and very patient with all of my questions. He told me what I needed, made sure I was satisfied and showed me a few different quote options. Then I had Wes Cassady come out later in the week to install everything. He was very nice and did all the work as quickly as he could. Overall very happy with this company and I will be reaching out again for any plumbing work I need.

Review 158 (2024-10-24 - Rating: 5)
John Matlock HVAC tech worked on the noise in our furnace and provided us with some new air conditioner equipment. He was thorough and carefully explained what he was planning on doing. As usual Mrs.Michael’s has the best technicians to keep things running smoothly.

Review 159 (2024-06-04 - Rating: 5)
Mrs Michaels was AMAZING!! Mark and Garrett were absolutely amazing! They far exceeded all expectations. I WILL be calling upon them again. Thank you everyone!

Review 160 (2024-05-13 - Rating: 5)
We had an intermittent problem with our A/C. Of course it was working when John was here. After he checked things over he tried a number of different scenarios and got it to fail consistently. Turned out to be a bad thermostat. We appreciate that John took the time to really find the problem.

Review 161 (2024-04-06 - Rating: 5)
Jacob did a wonderful job. Solved our drainage problem quickly and efficiently. I would highly recommend him for any plumbing needs. Excellent company to do business with.

Review 162 (2023-09-13 - Rating: 5)
The storm drain my sump pump goes into was backing up. They sent out a guy to try to unclog it, but that was unsuccessful. So they sent a guy out with a scope camera and he found out the pipe was crushed, so no wonder it was clogging up haha.I got a quote from David and it was contingent on what they found after that specific crushed area, so I had to wait and see. As the job progressed, they kept me informed and gave me my options. Really helpful and informative throughout the process.Matt, Blake and Joe did excellent work and completed the job fast. I was really pleased with how professional they were and the pricing was very fair considering how much effort was needed to complete the job. They even took a lot of pictures documenting the job that got sent to me after everything was completed.I HIGHLY recommend Ben Franklin Plumbing to anyone needing the job done right and at a fair value. With plumbing, and other trades, youre gonna get what you pay for, and this job is not one I wanted to sacrifice on.

Review 163 (2024-11-28 - Rating: 5)
Came right in and got work. Friendly, knowledgeable and fast. Thank you for saving Thanksgiving!

Review 164 (2024-04-17 - Rating: 5)
Jay that came to my house was very polite, respectful, and very informative about my water and did a nice job changing my faucet. I had many other plumbing questions for him and he answered them all for me. Im sure I will be using them again in the future.

Review 165 (2024-12-20 - Rating: 5)
Wes was very nice, professional and fixed the plumbing problem at a fair price

Review 166 (2023-10-05 - Rating: 5)
I was very impressed with the first visit. Jacob was thorough and explained everything. I had researched this company several months ago, and decided to use them for my next service call. Id also looked at the membership option and thought it worth trying. I signed up for that today

Review 167 (2023-11-21 - Rating: 5)
Great job by Seth from Benjamin Franklin plumbing. Seth is very friendly with world class customer service skills. Arrived on time and he did a quick survey of the issues. Gave me an estimate and multiple options for how the work can be fixed keeping my out of pocket expenses low. After the work got started, Seth did a great job with his diligence and workmanship. Loved it!!!

Review 168 (2023-09-05 - Rating: 5)
Zack and his team did such a great job with our water pressure tank replacement! Very professional and easy to communicate with. They worked well with our schedule and completed the task in record time! We couldn’t have been happier!

Review 169 (2020-12-04 - Rating: 5)
I have Membership with Benjamin Franklin Plumbing Howell as a part of Complex Membership from One Hour Membership. I had maintenance service done for my water heater today. Mike did great job. He also did extra assessment for all pluming and it was greatly appreciated.

Review 170 (2023-11-02 - Rating: 5)
We are happy to continue doing business with Ben Franklin Plumbing. We had an issue with a backed up kitchen sink. Called early morning and got a same day appointment. We had the pleasure of meeting our plumber, Charles Foster. He was very personable and explained our options clearly. Charles worked diligently to unclog the drain but it was determined we needed to replace the pipe. He got us a next day appointment and completed the work to our satisfaction. Thank you so much Charles!

Review 171 (2024-08-14 - Rating: 5)
John Cartier did a good job installing my ceiling lights. Very nice young man. Outgoing, polite and well mannered.

Review 172 (2023-12-12 - Rating: 5)
Zackary was prompt, called ahead, and extremely professional and kind. He resolved our issues and gave us a quote for another plumbing concern. I would definitely recommend this company. Great same day service! Thanks!

Review 173 (2023-12-29 - Rating: 5)
Amazing technitians. Had two come over, one for the inspection and one for the installation- they were both friendly, honest, and quick. Couldnt recommend more. I had tried another company and they tried to sell me a water heater when all I needed was a pilot assembly clean up. Just go with this company.

Review 174 (2024-10-16 - Rating: 5)
Great people and great service! It’s nice to feel confident about everything with one company.

Review 175 (2023-02-20 - Rating: 5)
Service was prompt, stuck tightly to schedule, and David was outstanding. Went far and away above what was expected to make sure that our issue was handled well. The man does excellent work. Absolutely would recommend him by name to anyone looking for plumbing work. Took special care with equipment not to scuff or damage my home, showed an immense amount of respect to the environment around him. All in all a great worker and a fantastic experience.

Review 176 (2024-01-13 - Rating: 5)
First experience with this company and I’m so glad I decided to go with them over anyone else! I had David as my technician and he was so wonderful. He was very honest and diagnosed and solved my plumbing issue very fast.

Review 177 (2024-06-05 - Rating: 5)
Jacob is Awesome, after explaining the issues we were having Jacob knew exactly how to correct the problem.Thank you Jacob! We will definitely refer you to our friends and family.

Review 178 (2024-12-17 - Rating: 5)
He did a Awesome job👌 very personal 👏 😀 👍 great work

Review 179 (2023-11-16 - Rating: 5)
Keith came out and inspected my furnace and found that I had two cracks in the heat exchanger. He took the time to show me on his camera that he put into the furnace. He was very nice to talk to and explained everything so I could understand. Put a new furnace in along with Nick, well done. I couldn’t be more happy with the both of them very courteous, and put me at ease.Thank you

Review 180 (2023-08-30 - Rating: 5)
Charles was very helpful and attentive. He went out of his way to accommodate us. While the issue ended up being with our septic drain field I would definitely recommend both Charles and Benjamin Franklin Plumbing. Very helpful.

Review 181 (2023-12-14 - Rating: 5)
Francis was an excellent plumber and very kind & friendly. He showed me everything before during and after the job was complete. Took pictures of the process which I really appreciate. $$$$ Bit expensive, but did come late in evening and got it done same day.

Review 182 (2023-07-06 - Rating: 5)
I contacted Benjamin Franklin Plumbing as they were the first to pop up when I searched. I needed to replace my old shower tub drain and overflow plate. Since they were so corroded I didn’t want to risk damaging anything with my inexperience. I sent a message out and they responded within a day and set up an appointment for the next day. Jacob came out to help and he showed up before the scheduled time of 10 !! He had a hard time removing it himself but he did eventually get that stubborn thing out. He offered to install the new parts for me but I decided to do it myself. He was very quick and efficient and gave me the new parts I needed. Finished in about 2 hours right on the dot. Very amazing service and highly recommend.

Review 183 (2023-12-14 - Rating: 5)
Zack did excellent work! He completed the job quickly, and he was courteous, what more could you ask for? We have always been very impressed with all of the technicians with Benjamin Franklin

Review 184 (2023-11-06 - Rating: 5)
When our sump pump broke on Friday, Ben Franklin sent someone same day to install an emergency backup for the weekend since we live low on the water table and our sump pump runs every few hours. Alex came on Monday and installed a new sump pump and new backup system. They were very professional, and extremely fast at completing the service. Would definitely recommend!