D R Electric Appliance Sales & Services in Howell

Review 1 (2023-10-25 - Rating: 5)
Who knew getting a gas dryer converted for propane would be so problematic? Well, it wasnt once I called the local appliance store and spoke to Kurt. He took care of everything and did so at a better price than any of the big box stores, thank you guys, I love my new dryer!

Review 2 (2024-03-06 - Rating: 5)
I think we have bought our washers, dryers, refrigerators and dishwashers there since building our house. We moved in 1980. The thing we enjoy are Kurt and before that his dad Del. Always dependable service, good in-depth information. We are due soon for a new range.

Review 3 (2023-07-25 - Rating: 5)
Quick response. Efficient. Fair pricing. Marty was great! Came for a dryer repair. Checked the washer and averted a problem there as well. Told us to buy replacement hoses.

Review 4 (2018-08-23 - Rating: 5)
When our washer quit working, they sent someone out right away. Their representative was incredibly polite, informative, and helpful. Unfortunately, our washer would cost too much too repair. The representative explained everything to me clearly, so it was easy to look things up online and see that his assessment was correct. He suggested a washer for us that was available at the store. When we arrived at the store, we were promptly greeted and welcomed. We were able to purchase the washer and have it delivered the next morning. The men who delivered the washer were prompt and so very helpful. We had to move some things to get the old washer out and the new one in, and they even helped with that. I cant think of one thing they could have done better in the whole process. I cant say enough about how well we were treated every step of the way. We love our new washer, and well be returning to D.R. Electric with any and all future appliance needs.

Review 5 (2022-08-09 - Rating: 5)
Easy to get exactly what I wanted! In stock, delivered, set-up and checked for perfect performance of appliances before leaving. They would have hauled off my old units, but we had found some takers. Easy breezy to work with and polite, efficient, knowledgeable service!! Perfect on every aspect. I love working with small local business, more accountability and these guys are very proficient and full of appliance wisdom.

Review 6 (2019-10-08 - Rating: 5)
Its really nice when you can shop local and get great service. Kurt and his guys have been awesome. The fact they carry Speed Queen, which is the greatest brand, and Kurt gives you that personal touch is huge. After having a mixup on my end with the dryer I bought he took care of everything and didnt call me for payment until days later. Totally old school, hand shake kind of stuff.

Review 7 (2017-11-29 - Rating: 5)
We used Dr. Electric to fix our dryer. They came out right away and fixed the problem. The guy was very friendly and knowledgeable. We had it repaired from another company twice before and it still didn’t work. Was so happy they were able to find the real problem. What I love most about this business is the owner will give suggestions on how to fix it yourself if it’s an easy do it yourself fix rather then just trying to set up a service call and give you a bill. We were able to fix our stove on our own. Would highly recommend them!!

Review 8 (2023-06-27 - Rating: 5)
Worked with them in buying a speed queen washer and dryer. Everything went very well from the initial research and talks at the store, installation and a service call we had to make. All interactions have been positive!

Review 9 (2023-02-21 - Rating: 5)
I want to say this business practices honesty. I called for a problem with my washer and dryer and they could have came out to my residence and charged me, but instead were honest and gave me the solution over the phone. This speaks volumes! Trust.

Review 10 (2018-09-14 - Rating: 5)
Good old DNR Electric has been and how all as long as I can remember and Im old! Located in business district of Howell! Their service is what many, my age, remember as good hometown service! But as well they have managed to also keep up with modern times! This is especially apparent in terms of ordering parts. I have been ordering parts from here for many years. They have always either had the part in stock or can get it the next day! Best part is they also manage to keep their pricing competitive, with local retail competitors, as well as internet based parts suppliers! Also they have the ability to work through the ever changing part number changing dilemma that seems to plague the appliance industry! This all done with a call, minimal information, and no lengthy wait on hold!This local retailers service warrants the support of his community that he serves so well by DOING AS MUCH BUSSINESS WITH HIM AS POSSIBLE!

Review 11 (2017-12-26 - Rating: 5)
I am so glad I took a chance and went to DR Electric. After reading some negative reviews, I decided to still check them out. They were very helpful and polite. I now will have dryer Friday!!

Review 12 (2015-07-07 - Rating: 5)
Called for service on my dryer on a monday, tech was out on tuesday. Dryer was repaired in about half an hour. Off to do my next repair. and if I cant fix it, Ill call D&R again!

Review 13 (2016-10-22 - Rating: 5)
I am very happy we decided to shop local as apposed to the box stores. Your level of customer care is unsurpassed! You actually made shopping for appliances fun!

Review 14 (2023-05-08 - Rating: 5)
After ordering a Speed Queen washer and dryer from another local business -- and then not having those items delivered to me/waiting 16 days for delivery -- I decided to call D R in Howell. It took me ten minutes to order what I wanted over the phone (I already knew what I wanted and the product numbers). I ordered the items on a Tuesday and they delivered to me the following Monday. The two gentlemen who delivered our products were very friendly and easy to work with. They checked both appliances for perfect performance before leaving. They hauled away our old appliances. Excellent experience and service every step of the way! My husband and I always try to support local businesses and we highly recommend this company! Thank you!

Review 15 (2020-12-08 - Rating: 5)
Just bought a Speed Queen dryer. A good local store for appliances and service.

Review 16 (2019-01-12 - Rating: 5)
Great Service.....Great Products.... Community Supporter.....Locally owned.....thank you for your help with the Howell Schools Building Trades Program for the last 5 years.

Review 17 (2018-02-17 - Rating: 5)
Great place to purchase appliances. Kurt is very helpful and knowledgeable!

D R Electric Appliance Sales & Services