Roto-Rooter Plumbing & Water Cleanup
Located in Houma, Louisiana
Address: 132 N Hollywood Rd, Houma, LA 70364, United States
Phone: +1 985-709-8609
Rating: 4.9
Services
- On-site services
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-10 - Rating: 5)
The field tech that came out to my house was very friendly and respectful. He didnt mind answering all our questions. He made sure we were satisfied with the work that was done. He explained everything that he was going to do and how much it would cost. Everything was reasonably priced. After he was finished, he explained everything he did. I would definitely advise whomever has plumbing problems, definitely go with this company. -
Review 2 (2025-01-06 - Rating: 5)
Joe did an awesome job. Thoroughly explained every step prior to moving forward. Im very satisfied. I would recommend him to anyone for any service. Thanks again Joe -
Review 3 (2024-11-28 - Rating: 5)
Sylvester came out at 9:30 pm the night before Thanksgiving to help us out and was extremely professional and courteous! We had a partial blockage which cleared right before he arrived but he still came in to assess the situation and make sure everything was running properly. 10/10 recommend! We will be calling Sylvester again in the future if we need anything! -
Review 4 (2024-11-06 - Rating: 5)
My plumber, Reese, is a true professional. He was clear in his explanations of pricing which was fair even for after hours work. He is knowledgeable and a patient and hard worker. He successfully resolved my issue and made my house safe to be in again so I could get a good nightās rest. We also had a great chat about various New Orleans neighborhoods we have lived in over the years and also shared about family and fatherhood. Reese makes me proud to be an American and to share this great country in brotherhood with good men like him. -
Review 5 (2024-12-30 - Rating: 5)
Reese arrived quickly and solved our plumbing issue in a timely manner. His service was excellent, polite, fast, and affordable. -
Review 6 (2024-11-14 - Rating: 5)
I had a small leak under my sink. So I called Roto Rooter as theyāve helped me before with a toilet leak. The customer service was great and my issue was handled super fast! Thank you Silvester Moses for all your help. I will be calling again for any future issues š -
Review 7 (2024-11-20 - Rating: 5)
Viresse did a stellar job fixing a serious drain backup in the middle of the night at my motherās home. Highly professional and very knowledgeable. Would definitely recommend his services! -
Review 8 (2024-09-16 - Rating: 5)
Very helpful and very professional! I will always keep there business card ā¦ just in case I have any other plumbing problems. Thank you Roto Rooter and technician Robert Pingalore -
Review 9 (2024-10-24 - Rating: 5)
Reecie was awesome! He introduced himself and always addressed us by our names. He explained everything his was doing while he was doing it. Once he found the drain issue he then explain the reasons that the issue could start. He was very polite and had all the necessary tools he needed to get the job done! He also cleaned up and the bathroom smelled fresh and clean! To say it was after hours and 11:11pm at night I definitely am grateful he was the technician that came to fix the drain problem. Sorry if I spelled Reecie incorrectly! Thanks again! -
Review 10 (2024-12-23 - Rating: 5)
Great service. Joe showed up on time, was very knowledgeable, professional and told me what was happening every step of the way. Would definitely call him again. -
Review 11 (2024-10-18 - Rating: 5)
Robert was great!! He clearly explained the issues and option for the remedy. He was super friendly and provided great service. I definitely would hire him again. -
Review 12 (2024-11-20 - Rating: 5)
Herman was amazing! Fast, knowledgeable, efficient. He was able to get our business back up and running quickly. Which was very appreciative! Thank you so much! -
Review 13 (2024-11-25 - Rating: 5)
The gentleman was very nice but most importantly he was very professional. He communicated with me very well. I was very appreciative of his work and how knowledgeable he was. -
Review 14 (2024-09-15 - Rating: 5)
Robert P. did a phenomenal job on fixing my plumbing issue. He was very professional, knowledgeable, and kind. Robert and Roto Rooter company came through and saved the day. If you have any plumbing issues, I would highly recommend this company. -
Review 15 (2024-08-19 - Rating: 5)
I called three other plumbers and got the run around about when they would show up. Then my son recommended Roto Rooter. Easy to sign up for appointment on line. Joe was very nice and informative. He kept me posted about what he was doing and how the work on my clog was progressing. He let me know the cost before he proceeded and told me to call if I had any problems. I will be calling Roto Rooter if I have any other plumbing problems. -
Review 16 (2024-11-30 - Rating: 5)
The Tech was very friendly , knowledgeable kind and respectful of our home. He explaining everything every step of the way. I would highly recommend him. -
Review 17 (2024-12-06 - Rating: 5)
My service technician was very friendly and honest. There were no surprises in the cost. I highly recommend Roto-Rooter, and especially my service technician, Robert. -
Review 18 (2024-12-01 - Rating: 5)
Joe did a great job! He was very knowledgable and professional, highly recommended. 5 Stars! -
Review 19 (2024-12-22 - Rating: 5)
Joe was very polite and professional. He answered all of my questions and completed the job efficiently. He was fantastic. Thanks -
Review 20 (2024-11-17 - Rating: 5)
Joe gave great service! He quickly accessed the problem & made sure I understood what was the cause of it so we can get it fixed! Thank you very much! -
Review 21 (2024-12-09 - Rating: 5)
Joe was great and very efficient. He had my issue resolved and communicated with me just like I like. I hight recommend Joe!! -
Review 22 (2024-11-17 - Rating: 5)
Joe was very knowledgeable and easy to work with, gave me good advice and worked on my drainage issue professionally, would hope to have him return next time I have to call Roto Rooter! -
Review 23 (2024-12-20 - Rating: 5)
Called Roto Rooter and they came out within 30 minutes of my call. Mr. Amos was very professional, explained the process and got the job done. -
Review 24 (2024-12-02 - Rating: 5)
This was a very pleasant experience and the tech was extremely knowledgeable.,friendly, and over all helpful! Based on this experience Ill be more than happy to spread this company to all that need service. -
Review 25 (2024-11-20 - Rating: 5)
Technician 7922 was very professional on the phone to the end of the service. Heās clear in communication and knowledgeable. I highly recommend service from this gentleman. Thank you! -
Review 26 (2024-09-10 - Rating: 5)
Robert my technician was very helpful and immediately fixed my plumbing problem before it turned into a nightmare. Roto-rooter came out the same day I called AND came after I got home from work at 8pm!Will always use them from now on! -
Review 27 (2024-09-24 - Rating: 5)
Viresse extremely polite and cared about our flooring. Put down padding so there would be no mess or overflow. Noone has ever done that before. You are extremely blessed to have such a wonderful employee working for you. -
Review 28 (2024-12-10 - Rating: 5)
Vireese was extremely kind and so very helpful. Made a bright spot out of a frustrating situation that he was able to fix quickly. -
Review 29 (2024-11-04 - Rating: 5)
Very professional. Silvester was knowledgeable and informative. He described issue in detail and walked me through the process. He was very helpful. -
Review 30 (2024-08-31 - Rating: 5)
This is Wilma Baker and we call Roto-Rooter because we knew about their reputation and they saved us a lot of money on getting a new toilet and they were both so well respected they were courteous they were professional and it was nice even to my dog that kept barking at them but I really I would recommend you all to anybody who need a problem with their daughter they even give us advice about something else so I think Mr Pat Herman and Mr the rest the rest or a welcome asset to your company so treat them well okay God bless you all bye-bye -
Review 31 (2024-10-20 - Rating: 5)
Service was Quick and Price was reasonable! My worker was amazing and let me know everything he was doing . ROBERT IS THE GUY ā¤ļø -
Review 32 (2024-12-08 - Rating: 5)
Job well done. I was 100%satisfied. Timely, friendly and courteous. Very knowledgeable -
Review 33 (2024-06-07 - Rating: 5)
Roberto was able to fix each of my plumbing issues within hours. He was very knowledgeable and willing to put in extra effort to ensure we were safe and had the most suitable water heater and pipes. I will be contacting him if we need to in the future. Thank you again! -
Review 34 (2024-12-18 - Rating: 5)
Viresse was great! He explained everything he did step by step. I now have a clear drain. -
Review 35 (2024-09-23 - Rating: 5)
Reese was amazing; he was very friendly, went above and beyond to fix our plumbing issue and cleaned up afterwards! -
Review 36 (2024-12-04 - Rating: 5)
The tech found this wipes in my washer drain! Good job Reese -
Review 37 (2024-10-02 - Rating: 5)
Arrived in a timely manner, pleasant personality, quick and efficientHe came, he saw, he conquered!No muss, pleasant attitude, knowledgeable and efficient.Job done well! -
Review 38 (2024-12-01 - Rating: 5)
Bobby was excellent and they came out promptly! Would definitely recommend to family and friends! -
Review 39 (2024-12-05 - Rating: 5)
Amazing costumer service. The technician was very thorough. Explained everything clearly. Would highly recommend!!! -
Review 40 (2024-10-11 - Rating: 5)
Great 5 star service. Very polite and professional workers did an excellent job and thoroughly cleared my drains. I couldnāt ask for more -
Review 41 (2024-12-10 - Rating: 5)
Joe was nice and friendly..Got the job done fast. Highly recommend -
Review 42 (2024-03-12 - Rating: 5)
Joe was outstanding! We had a ton of work that needed to be done and he came right in and started cranking it out. He was extremely polite and professional over the two days it took to get everything completed. He kept us informed of everything that was going on and walked through everything that was done once completed to show us the results and ensure it met our expectations. Without question, we would have Joe work again on any plumbing issues we have. Iād give him way more than 5 stars if I could! -
Review 43 (2024-10-30 - Rating: 5)
We had Joe come out and he did a wonderful job clearing out a laundry drain!! Thanks!! -
Review 44 (2024-03-24 - Rating: 5)
Marco was exceptional. Prompt, kind and knowledgeable. He made sure the job was done to perfection and explained where I could have issues in the future. He also went over the warranty and made sure to give me his contact if I had any problems. I would absolutely use the service again and specifically request him as he seems like a genuinely nice and honest guy. Thanks -
Review 45 (2024-11-23 - Rating: 5)
Viresse was awesome. Got everything working in no time. Saved the day I am forever grateful. -
Review 46 (2024-12-17 - Rating: 5)
Reese was incredible!!! Very friendly & got the the job(s) done flawlessly!!!!! -
Review 47 (2024-08-18 - Rating: 5)
Robert was very efficient and professional and courteous. Iām glad the problem was able to be fixed in such a short period of time -
Review 48 (2024-03-09 - Rating: 5)
Very Happy with Roto-Rooter Service. When service rep #2126 arrived at my home, he identified himself and his assistant; he inspected the job site; he identified the issue; he went over the repair process with me; he repaired the issue and thoroughly cleaned-up after the job. Service rep # 2126 was professional and courteous. I felt comfortable and confident that he would resolve my problem. -
Review 49 (2024-02-22 - Rating: 5)
Joe, is a great technician. He was very professional with an awesome attitude and work ethic. He explained everything from camera scoping the kitchen sink drain pipe to clean out and locating in the front yard, to clearing the drain of the clog and scoping with camera again to show pipe was cleared to clean out in yard. He tightened all connections regarding plumbing under sink and ensured no links, then cleaned up work area as he finished. Joe was very communicative, polite, well spoken and well mannered around the two elderly women (Mom and friend) in the house. Iām sure to remember and recommend using Joseph with Roto Rooter to all my friends, family and colleagues. Man deserves a professional evaluation and pay raise in my opinion as I own Pro Tech Integrated Services LLC I do evaluate my employees by customer service, satisfaction and customer reviews. He is truly an asset to his profession. Thanks Joe -
Review 50 (2024-04-06 - Rating: 5)
Your employee, Tony was Very professional, very cordial, very knowledgeable and kept me fully informed about the work he was doing. I would recommend Tony and Roto-Rooter to everyone.Joe was very helpful and showed true concern for my problem. I would recommend Joe to anyone needing help with a drain problem. Joe is also a true professional. -
Review 51 (2024-09-21 - Rating: 5)
Viresse, my technician, was very professional and courteous and fixed my problem very quickly. He was very very nice, I highly recommend! -
Review 52 (2024-03-01 - Rating: 5)
We had a very pleasant experience with Roto Rooter. Their technician Ray, who came out with the water jet service, was delightful and extremely patient. He provided great customer service and answered all our questions thoroughly. He also was able to fix our issue in a timely manner and cleaned up everything after he was done! Thanks Ray! -
Review 53 (2024-05-10 - Rating: 5)
Joe came within a few minutes after being called. I had a few different problems and he fixed every one. Very thorough and cleaned up. Definitely satisfied, thank you so much! -
Review 54 (2024-02-21 - Rating: 5)
Ray did a great job clearing my sewer line. Took the extra step of also checking city clean out area for any potential issues. Very pleasant and helpful. He was happy to answer all my questions. I highly recommend Ray. -
Review 55 (2024-11-14 - Rating: 5)
Silvester came out very quickly, assessed my situation and did a great job! Thank you -
Review 56 (2024-02-14 - Rating: 5)
Same day service was exceptional! Joe advised of what he was doing and kept us abreast as he proceeded to remove the clog in our pipes leading to our sewer system. With the camera, he as a Mr to determine what caused the problem. Everything is draining well again! Thanks again for your professional service! -
Review 57 (2024-10-06 - Rating: 5)
Mr Robert and his partner did an awesome job on repairing both my bathrooms 10/10 do recommend -
Review 58 (2024-01-11 - Rating: 5)
I was very pleased with the service. Lourele Roberts #2127 did an amazing job. He arrived within a reasonable time after I called the company, and was very personable. It took quite a while to unclog my kitchen sink. Mr. Roberts even cleaned up most of the mess which resulted from the process, although he wasnt required to do so. -
Review 59 (2024-03-07 - Rating: 5)
Understand we reached out to several plumbersā¦.If you are in need of a plumber (MASTER) PLUMBER-10 STARS plus FOR Technician-ROBERTO B with Roto Rooter.We had a hot waterline leakā¦,had our under the house pipes rerouted through the atticā¦ After speaking with Robertoā¦..his professionalism and knowledge is unmatched/untouchable genuinely an amazing technician/personā¦To me this was a two person job-his mastery skill set allowed him to complete this task along-with precisionā¦.His passion is truly awesome. He assured us-he would take care of our home as if it was his ownā¦He truly did-with excellence, exceeded our expectations..We were truly blessed to have Roberto as our Technician!!!Roto Rooterā¦.. I Hope you understand the blessing and gift you have in an employee like Roberto!!!Again Thank you Roberto- Blessings to you and your family!!!No-I was not paid for this review...We are so quick to complain but slow to compliment!!!This review was extremely deserving!!! -
Review 60 (2024-10-21 - Rating: 5)
There was a difficult clog in main drain, but it was no match for Lester and Roto Rooter. He came, solved the problem, and thats how its supposed to be. -
Review 61 (2024-11-05 - Rating: 5)
Silvester came and did an amazing job. He was very knowledgeable and respectful. -
Review 62 (2024-05-15 - Rating: 5)
Five stars across the board. I called roto rooter at 7am, they had a technician to me at 8:30. Lourele Roberts #2126 was incredibly kind and quick! Fixed my garbage disposal in just a few minutes -
Review 63 (2024-04-29 - Rating: 5)
Lourele Roberts #2126 from Roto- Rooter plumbing was wonderful. He diagnosed the problem immediately and fixed it. He was very friendly, explained everything as he was figuring out the problem, and answered any questions that I had. I would definitely request him again and recommend him to others -
Review 64 (2024-05-22 - Rating: 5)
Ive had some great experience with Roto-Rooter recently. I just called again for a small issue and was so pleased with the service. Lourele Roberts #2126 was kind, patient, and knowledgeable. -
Review 65 (2024-03-09 - Rating: 5)
The Nicholsonās give Marcoās 5 stars. He was polite. Professional and patient. We had some delays with figuring out APR and payment options but his plumbing skills are excellent. Young man was clean, orderly, organized. I donāt know about others but those 3 skills means everything when I pay my money for these expensive and complicated services. Asks for Marco you want regret it. -
Review 66 (2024-12-22 - Rating: 5)
Joshua was on time and very professional and determined to stop the crisis I had. -
Review 67 (2023-11-03 - Rating: 5)
Super fast and convenient service! We put in a request online for same day service and we were called within the hour. Our tech arrived promptly after they contacted us. He was very professional, courteous, and awesome. We are so thankful for Lourele Roberts #2126! -
Review 68 (2024-04-02 - Rating: 5)
Ray was a true professional. Walked me through all steps and gave pricing up front. His assistant / trainee was also very professional. Documents were completed and detailed. Toilet is moving and we have next steps outlined ā¦ -
Review 69 (2024-06-02 - Rating: 4)
From when you first call to when the plumbers show up and finish the job they take care of business in a cordial, professional way. Their policy is straight ahead and out front. I imagine their prices are about the same as everyone elses, so you may as well get these guys because they get er done. -
Review 70 (2024-05-25 - Rating: 5)
Tech# 6810 was as professional as they. He and his coworker went out purchased the hot water heater, drained the old one, carried the new one up the attic stairs, removed the old and even stayed behind to ensure we had hot water before departing. I would definitely recommend Roto-Rooter for your hot water heater installation and if you can request a tech, request Tech# 6810. -
Review 71 (2023-11-11 - Rating: 5)
Mr. Roberts was patient, instructive, and a good listener. He took his time upon watering our home and spent time listening to our input and answering our questions. He was able to stop and explain where he was at during different points in the repair process. This was most helpful to my wife and I. His service and acumen was indeed helpful during our repair process but he was able to ad value by explaining what he was doing during his repair. Thank you for taking your time with us today even though the repair involved multiple steps and problem solving along the way Mr. Robert. We will not hesitate to call Roto Rooter and tell my friends about our experience today! -
Review 72 (2024-11-30 - Rating: 5)
Viresse was prompt, kind, courteous and efficient! Left everything clean and tidy. -
Review 73 (2024-12-29 - Rating: 5)
Reese helped unclog the drain & was very professional & explained everything throughly! -
Review 74 (2023-12-07 - Rating: 5)
Jonathan was neat, polite, knowledgeable, and specific with details about our plumbing issue and how our warranty covered it since it was the same problem we had two months earlier. He let us know that the camera inspection team would be contacting us so they could go further in trying to solve the problem to make sure it doesnāt happen again with our kitchen sinks backing up, after he unclogged it. Weāre extremely happy with the service we received and would highly recommend Roto-Rooter. -
Review 75 (2024-04-03 - Rating: 5)
We had a very old water heater that was leaking and needed to be replaced. We called Roto Rooter and they were able to inspect and fix everything quickly. Lourelle Roberts did a fantastic job installing our new water heater. We are very pleased with the service. -
Review 76 (2023-12-15 - Rating: 5)
Roberto B was my RR plumber. I had a leaking HW heater. He spent time explaining options to me. He gave me advice and suggestions to get the best replacement for my home at the best price. I felt he made every effort to ensure I got a quality product that lasted. He fully and honestly explained the costs, the warranty, the parts, and the labor involved. There were no surprises when it came time to pay. His work looks professional with clean connections and quality you can see. He talked to me and showed me as he worked so I knew what he was doing and why. He left a clean area when he was done and even filled out my mail-in warranty card for me. And on top of all this, he is pleasant. This is the third time Iāve used Roto Rooter, and every time Iāve been sent a competent pleasant professional person. -
Review 77 (2024-02-01 - Rating: 5)
Tony was polite and courteous. On time and professional. We had a bad experience with Dougs and Roto Rooter made it right! Thank you for customer service and highly skilled attitude! Tony was kind and explained what was going to happen and the warranty that came with the service. 5š -
Review 78 (2024-02-22 - Rating: 5)
My tech Lester was on site and explained my options and gave guidance. He made me feel comfortable with my decision to choose Roto-Rooter. He arrived on site at about 10am and my water heater was installed and ready to go by 1:30pm. Thank you! -
Review 79 (2024-12-22 - Rating: 5)
Had plugged drain, Set up appt online at 9pm, serviceman arrived 10AM next morning. -
Review 80 (2024-03-16 - Rating: 5)
Marco was so polite and professional. He went the extra mile to cater to our needs and solve our issues promptly with same day service. The quality was excellent and he worked so efficiently! -
Review 81 (2024-04-30 - Rating: 5)
Excellent service, came out same day as called. Techās were very knowable , friendly and did a great job cleaning out my yard storm drains. I Recommend this Company. -
Review 82 (2024-05-05 - Rating: 5)
Nestor was awesome! Great service, and very helpful and friendly. Explained everything in detail for us and, he Loved our dog!!! Which made the visit a lot easier! -
Review 83 (2024-11-01 - Rating: 5)
I love how fast Robert work and he very professional and well respected. -
Review 84 (2024-06-01 - Rating: 5)
Tech Lester was excellent. He was able to install a new water heater the day after our old one died. Great work! -
Review 85 (2024-11-24 - Rating: 5)
Our service technician was great! 5 stars! -
Review 86 (2024-02-17 - Rating: 5)
Marco was very knowable.He showed up on time. He was very pleasant to talk with. He explained everything. He was a good plumber. He appeared to know exactly what he was going to do.It has been a pleasure to have him do my work. -
Review 87 (2024-02-01 - Rating: 5)
So many good things to say about Roto-Rooter and our tech, Jonathan (#6810)! We called for service for a clogged sink and a leaky toilet and Jonathan arrived at the beginning of our service window. The problem turned out to be much more problematic than expected, but his expertise got it resolved with a lot of persistence and some elbow grease, along with the help of another tech, James (#4076), who was able to provide a camera that helped diagnose the problem. Jonathan and James were extremely professional, knowledgeable, and friendly. We are very grateful for their help and will absolutely recommend their services in the future! -
Review 88 (2023-11-14 - Rating: 5)
Laurel Roberts tech #2126 was extremely professional, proficient, and knowledgeable. He helped us to identify a water leak in our supply line. He explained the issue in a way that made it so easy for me to understand what was going on. He not only identified the problem but helped in identifying the most cost effective solution to remedy the problem. I highly recommend Laurel -
Review 89 (2024-01-20 - Rating: 5)
Gerald and Lourelle helped me to the max and beyond. They were very professional and caring. I would highly recommend them to anyone that may need their services. Again I thank them and Roto Rooter for sending them my way. -
Review 90 (2024-08-15 - Rating: 5)
Crease was very professional and courteous. Really knew what he was doing. Very friendly. -
Review 91 (2024-02-25 - Rating: 5)
Thanks to Roto Rooter and Joe for being able to come out and take care of drain problems on a Sunday.Joe was very nice and explained everything to us and took care of the problem and showed us an issue he found that needs to be fixed. I will happily recommend Rote Rooter to my family and friends -
Review 92 (2024-04-08 - Rating: 5)
Johnthan Childress was my tech and he went above and beyond to fix my situation, which he did. He was very pleasant, knowledgeable and explained everything throughly. He is a asset to Roto-rooter and deserves high recognition. Will use him for any future repairs. -
Review 93 (2024-04-23 - Rating: 5)
Lourele #2126. Timely and professional service! We were in great hands with Lourele. His assessment was to the tee. He was able to make the necessary repairs and replace parts in a few hours! Thanks, Lourele and Roto-Rooter!! -
Review 94 (2024-07-03 - Rating: 5)
Very professional both Marco n Sylvester. Unclogged my kitchen sink and was very truthful about cost and needed fixtures. Thanks guys. -
Review 95 (2024-11-27 - Rating: 5)
Joe came and did an excellent job and was very knowledgeable -
Review 96 (2024-03-02 - Rating: 5)
I had a very positive experience with my plumbing technician (Lester). He was punctual and knowledgeable, he provided all crucial details, demonstrating a courteous attitude. Most importantly, he efficiently fixed the problem. -
Review 97 (2024-11-22 - Rating: 5)
Friendly and knowledgeable representative Robert did a great job -
Review 98 (2024-12-10 - Rating: 5)
Great job knew what he doing very professional with answers and know how!! -
Review 99 (2023-08-08 - Rating: 5)
Roberto was really helpful at investigating a possible leak at my home. And respectful of my home. I always appreciate when professionals wipe their feet each time their enter my home because I have dark floors that are hard to keep clean. He could find no leaks which is good news for me to have proof if the water company tries to charge me for overages again. He was also really helpful in answering my questions about whole-home water filters. -
Review 100 (2024-04-20 - Rating: 5)
Marco was very great! He explained all my clogged drain issues every step of the way. I would definitely use him again if I have more issues. -
Review 101 (2024-01-05 - Rating: 5)
I called on New Years Eve and I was able to get help 30 minutes later. I was able to see the damage under my home. I was very happy with the gentlemen at came out to help me. Really kind and respectful and took time to show me what was wrong. Im a very happy Customer.. -
Review 102 (2024-09-01 - Rating: 5)
Great service. Very professional and clean for a dirty job. Thank you for the extra care. -
Review 103 (2024-03-19 - Rating: 5)
Great job Lourele Roberts thanks for correcting the problem!! The other technician left my bathroom faucet leaking messing up the bottom of my bathroom cabinet.Lourele is Very professional and knows his work, thanks for taking pride in your work! I would highly recommend Lourele!Thanks Roto-Rooter for quick response! -
Review 104 (2023-12-19 - Rating: 5)
Joe was very helpful. He broke everything down to explain to me the issues and even made several suggestions going forward. Very pleasant experienceā¦ I will definitely call back in the future if need be. -
Review 105 (2023-06-18 - Rating: 5)
My service person was extremely pleasant, professional and knowledgeable. He took his time explaining the problem to me and how he was going to fix my problem. Did I say he did neat work. If I had to grade the services on a scale between 1 and 10. No doubt it would be 10 across the board. I am a regular customer and always recommend you services. Thank you for excellent customer service. šš¾šš¾šš¾ -
Review 106 (2024-02-04 - Rating: 5)
My service guy was very friendly and polite. Explained everything to me on what needed to be done. After he finishes his job he cleaned up his area and everything work fine now thank you so much -
Review 107 (2023-03-13 - Rating: 5)
Lourele Roberts #2126 He did a wonderful job came in respectfully answered all my questions he was very helpful after repairing my faucet -
Review 108 (2023-11-22 - Rating: 5)
Joe is the best! We had a complicated (to us) situation with our houseās old plumbing and septic field, and he took the time to explain our options and helped me think through what would be the best course of action. He is friendly, kind, and has excellent knowledge and experience. -
Review 109 (2024-12-10 - Rating: 5)
Outstanding service from Herman!!He was able to quickly diagnose the problem and efficiently complete the repair. Herman was knowledgeable, courteous, respectful, and an absolute pleasure to work with!!We will definitely request Herman and Roto Rooter for any future plumbing needs. -
Review 110 (2023-02-05 - Rating: 5)
The scheduling took a bit of time. I was given a four-hour window on Saturday but they didnt come until Sunday (after calling to ensure they would send a technician to the house). Nick arrived at about 10:15ish. He was courteous, knowledgeable, and respectful of my home. He fixed the issue with an hour and the pricing was less than what I anticipated. I was tempted to cancel and call another company but Im so glad I didnt! Thanks, Nick! -
Review 111 (2024-04-30 - Rating: 5)
Excellent service! The two guys who came to fix my water leak could not have been more friendly and professional! Definitely will use them again for any of my plumbing needs. -
Review 112 (2023-11-25 - Rating: 5)
Mr. Blanco is a great asset to your company. He came in assessed the problem, quoted me prices and efficiently fixed the issues! Apart from having to spend money, this was a great experience! I canāt say enough good things about Roberto. Thank you so much!!!! -
Review 113 (2023-12-06 - Rating: 5)
Lourele Roberts, #2126, literally took a glance at the pipe under my sink and immediately knew the issue and how to rectify it. He was quick, efficient, and extremely friendly as he interacted with both me and my wife. We will definitely be requesting him for all future plumbing needs. -
Review 114 (2023-02-15 - Rating: 5)
I had a great experience working with Nick. He was very professional and always explained all options before providing any service. He also responded promptly and was always very timely in getting the job done. I highly recommend Nick for any repair work you may need done! -
Review 115 (2024-10-09 - Rating: 5)
Viresse was knowledgeable, professional and fixed the problem as quickly as he could. -
Review 116 (2024-11-12 - Rating: 5)
Sylvester Moses was prompt and courteous. Pleasure to work with. -
Review 117 (2023-10-23 - Rating: 5)
Mr. Lester, their service man, arrived within an hour of me placing my request for service. He put me at ease, explained the problems, solutions, and upfront fair pricing. The jobs were done in a professional manner. Mr. Lester is a consumate professional and my experience was extremely exceptional. -
Review 118 (2024-07-25 - Rating: 5)
Great experience! Quick, professional and most importantly, got the job done at a reasonable rate! -
Review 119 (2023-10-12 - Rating: 5)
Our technician Jonathan was great. We had a problem with flow and water pressure in our kitchen sink. Jonathan diagnosed the problem and gave me three options to choose from for the solution. He explained what he was doing as he was fixing the problem and asked what I needed and didnāt need. He even looked up the number of a replacement part if I needed that in the future.Now we have great glow and water pressure in the kitchen sink.Another great thing to mention is when I initially called Roto Rooter they said they could be out within the hour. A lift saver since the problem was in a rental with guests. -
Review 120 (2023-07-04 - Rating: 5)
The service was very prompt and they worked with our schedule and came out on a Holiday Morning to clean a mainline clog. Our technician, Nick, was very thorough and professional, taking the time to explain each step of his process. If you are in need of getting out of jam fast, call Roto-Rooter and donāt forget to ask for Nick! -
Review 121 (2023-07-08 - Rating: 5)
Joe was excellent very professional and extremely friendly. service was outstanding explained everything well so i had a complete understanding on the issue with the clog and why it could of happened and how i can take preventative measure to help it from happening again. when he got here wasted zero time got right to work and was able to get it done very fast -
Review 122 (2024-02-12 - Rating: 5)
Lourele Roberts was my technician and was on time, professional and very competent. He fixed both of my sinks very quickly. Definite 5 star experience. -
Review 123 (2023-11-25 - Rating: 5)
My plumber Lourele Roberts #2126 was amazing and quick. He was very informative and helpful with fixing my clogged toilet and leaking sink. He even gave me a discount. I definitely recommend Mr. Roberts as a technician. -
Review 124 (2024-12-26 - Rating: 5)
Viresse was fantastic - efficient and polite. Highly recommend -
Review 125 (2024-04-03 - Rating: 5)
Lourele was awesome! He came in and quickly identified the problem and fixed it in a timely fashion. He also taught me what to do if I had an issue with my garbage disposal again. -
Review 126 (2023-04-21 - Rating: 5)
The company has some excellent technicians. Reginald was very friendly and professional. He knew exactly what the problem was. If you are looking for a good plumbing company, look no further. This is the best company in town at a reasonable price. They also give you a warranty on the work that they do. -
Review 127 (2023-12-13 - Rating: 5)
Excellent work, prompt, pleasant and completed quickly as promised. I highly recommend Roto-Rooter for plumbing, drainage and water remediation problems. Thanks Marco Camposšš, Thanks Carlos Chevezšš field Supervisor. Yāall helped get us through a very difficult situation with swift and professional service. Grateful for your commitment, communication and completion of the work Preformed for the Pearsons . šš»š -
Review 128 (2024-05-16 - Rating: 5)
Ray was professional, courteous, and knowledgeable. He knew exactly what the problem was and how to fix it. A pleasant experience that corrected an unpleasant problem. I -
Review 129 (2023-04-10 - Rating: 5)
Lourele Roberts #2126 provided 5 star- courteous and professional service. He explained the entire process, including costs for parts and labor for my new hot water heater, and communicated throughout until the job was complete. Most importantly, he completed the installation in a timely manner and I am 100% satisfied with the level of service he provided! -
Review 130 (2024-07-21 - Rating: 5)
The 2 techs that came out were great. Were there the same day I called. Thanks Roto Rooter! -
Review 131 (2024-10-19 - Rating: 5)
Knowledgeable and polite. Arrived quickly and worked until the pipes did! Thanks -
Review 132 (2024-09-20 - Rating: 5)
Robert was very knowledgeable, helpful, and provided great customer service. -
Review 133 (2023-10-20 - Rating: 5)
Lourele Roberts #2126Excellent service from Lourele. Took the time and care to make sure my kitchen sink was drained 100%. Stuck the drain snake in several times to assure all of the grease was clear.Professional, careful, fast, and friendly. 5 star service. -
Review 134 (2023-06-05 - Rating: 5)
Jonathan came out to look at our toilet that had been running nonstop. He was really friendly, knowledgeable and personable. I appreciated that he explained to me what was going on, what was causing the issue and showed me the inner working parts of the broken piece. He was super professional and didnt mind that my son checked out the job he was doing, too. Thank you, Jonathan! -
Review 135 (2023-07-03 - Rating: 5)
We called Roto Rooter after our ceiling started leaking in the middle of the night. They responded and were at our house within 6 hours. Their plumber, Nestor, was very thorough and dedicated to getting the leak fixed. He did all the repairs and then triple checked to be sure it wouldnāt leak again. All in all, he did a great job and we would happily use them again. -
Review 136 (2024-02-19 - Rating: 5)
Joseph the RotoRouter tech was extremely professional and knowledgeable. Cleaned up site once finished. Besides all the above was a very nice man. Refreshing. -
Review 137 (2024-02-21 - Rating: 5)
Lester was amazing! He was very knowledgeable, explained everything, and knocked out the problem in no time. Couldnt have asked for a better experience or a nicer guy! -
Review 138 (2024-01-23 - Rating: 5)
Lourele Roberts #2126 came out to my home to repair the low water pressure and a clogged drain. What may have seemed like a simple job turned into much more. Lourele took his time and completed the job. He even picked out some nice sink fixtures for me, replaced them, and got my water pressure back flowing. Thanks Lourele!! -
Review 139 (2025-01-02 - Rating: 5)
Very nice and took good care of what he needed -
Review 140 (2023-12-12 - Rating: 5)
Joe was very helpful with getting our toilet working. We own a house with roommates and the roommate was complaining about her toilet having troubles flushing. We tried drano and snaking it ourselves but it wasnāt working. We then decided to make an appointment with Roto Rooter. Come to find out the roommate flushed a hair clip and tried to hide it. Joe was able to reach into the toilet and remove it. Very much appreciated. -
Review 141 (2023-11-16 - Rating: 5)
The plumber Lester was very professional and clearly explained to me everything that he would need to do in order to complete the job. The work was a bit costly but Iāve never used a plumber before, so I canāt honestly judge how competitive their prices are. I was given the rates in advance, so there were no surprises, and they gave me a discount because they had to do work on an unexpected issue that came up during the job. -
Review 142 (2023-09-20 - Rating: 5)
The first gentleman and his assistant came in and explained what he was doing. He was patient and thorough. He called a camera crew out and waited until they arrived. Once the camera guys arrived all 4 gentlemen were very professional and did an awesome job locating the problem as well as providing the information needed to have it repaired. I was very satisfied!!!! Thanks guys -
Review 143 (2024-11-03 - Rating: 5)
Bobby was great! He made sure the situation was handled. -
Review 144 (2024-07-28 - Rating: 5)
Jo(seph) was amazing! Kind, friendly and just the best! Thank you! -
Review 145 (2024-02-04 - Rating: 5)
Would highly recommend Lourele Robert #2126 again. He did an amazing job and was very professional. Got everything done and fixed in a timely matter and made sure the work was done correctly. -
Review 146 (2024-02-22 - Rating: 5)
Roberto is wonderful! We request him everytime due to the excellent service we receive! He is very professional and he is very thorough. -
Review 147 (2024-07-04 - Rating: 5)
Marco was very helpful and knowledgeable. He helped me understand the problem as he was addressing it instead of just fixing it. -
Review 148 (2023-12-26 - Rating: 5)
Its the Day after Christmas and Im woken up to toilets and tubs filling with sewage.Lourele Roberts #2126 was very professional throughout the whole job. He arrived quickly, diagnosed, explained and solved the problem. Id highly recommend this service -
Review 149 (2023-12-11 - Rating: 5)
Mr. Roberto did an amazing job fixing my parentās sink faucet and installing new plumbing under the sink. He was very thorough in explaining each process and was very neat. Thanks, Mr Roberto! -
Review 150 (2024-05-28 - Rating: 5)
Lourele Roberts #2126 was wonderful!Very efficient and polite. Posting from my boyfriends Google account -
Review 151 (2023-03-25 - Rating: 5)
Lourele Roberts #2126 was excellent. He identified the problem and immediately addressed it. Mr. Roberts was very courteous and professional. He explained everything to me in a manner that I clearly understood. Would recommend this business in the future based in the quality service provided by Mr. Roberts. -
Review 152 (2024-02-09 - Rating: 5)
The technician was very knowledgeable of the situation. He was very helpful and friendly. He took care of our issue in an efficient manner. He provided excellent customer service. -
Review 153 (2024-08-19 - Rating: 5)
On time and very informative and professional! Great tech! Joe tech 5173! -
Review 154 (2024-10-01 - Rating: 5)
Fast, courteous, and gave me a discount. And they were gentlemen and scholars -
Review 155 (2024-01-06 - Rating: 5)
Mr Ray Harrison was very professional and knowledgeable. He went beyond and above to fix my clogged sewage line in a timely manner. I highly recommend Root-Rooter. -
Review 156 (2024-03-29 - Rating: 5)
Lourele Robert #2126 was very knowledgeable and did an excellent job completing our plumbing problem. 100 plus on the job. I am very satisfied with the work that was performed by Mr. Lourele Robert.Thank you kindlyLourele Robert #2126 -
Review 157 (2023-12-16 - Rating: 5)
Marco was awesome ! He arrived promptly and explained carefully my problem and how he could fix it. Then worked tirelessly to get the job done. I highly recommend Marco and Roto Rooter. -
Review 158 (2024-11-25 - Rating: 5)
Silvester Moses was my service technician that came out and unclogged my kitchen sink. He was courteous, professional and efficient. I would recommend him for your future plumbing needs. -
Review 159 (2024-02-29 - Rating: 5)
Tech #6810 Jonathan was great. It took a while because of the multiple issues but he was committed to getting it right and he did. Very thankful for Jonathan! -
Review 160 (2023-05-27 - Rating: 5)
Tech came within the hour of my calling for service on a Saturday. Very friendly and knowledgeable. Fixed my garbage disposal within minutes. Very courteous and will definitely use them again if I need them in the future. -
Review 161 (2023-01-29 - Rating: 5)
My roommate and I had a toilet plumbing issue and called Roto-Rooter for help late at night. They were able to get a technician, Nick, out to us in less than 10 hours. Nick was extremely friendly, explained everything thoroughly, and was able to fix our problem despite working on a model of toilet he had never seen before. Would definitely recommend! -
Review 162 (2022-08-16 - Rating: 5)
Nick was the tech who provided the service. He called to announce his arrival time. On arrival, he was neat clean and cordial. After i showed him the problem site. He returned with his tools and quickly resolved the issue. Upon completion of the service, he left the site clean, removed his tools and returned with the paper work to dicument what had been done and get credit info for payment.Good rep for RR.Don O. -
Review 163 (2024-03-30 - Rating: 5)
Lourele Roberts #2126 was the tech that came and addressed all my concerns. Including the last minute spur of the moment idea I had. Very professional and caring. -
Review 164 (2023-07-09 - Rating: 5)
Let me start by saying, I never post reviews. I just have to thank Ray for being so nice and professional. I wasnāt at home at the time, and he still kept me informed. He explained the issue to my spouse, and still called to explain it to me.Thanks again!Mrs. T -
Review 165 (2023-06-06 - Rating: 5)
Cost was more than I expected, but everything costs more now than expected. Service was prompt! Truck arrived in less than an hour. My service tech Nick was the best!! Courteous, professional and clear in his explanation of what needed to be done. -
Review 166 (2024-05-13 - Rating: 5)
Marco and his team were very knowledgeable and very helpful and friendly. Thank you so much. We are still working with the rest of the team right now. -
Review 167 (2023-08-02 - Rating: 5)
Called at 7:30 a.m. with what I considered an emergency and Nicholas showed up before 9:00 a.m. to save the day! Both the person answering the phone and my new best friend Nicholas were professional, responsive, knowledgeable and courteous. And my problem was solved before noon. Would definitely recommend. -
Review 168 (2023-11-19 - Rating: 5)
Lourele Roberts with Rotor Rooter(2126)service my home today regarding plumbing work. Heās patient, knowledgeable, and consistent. Lourele went above and beyond to solve the issues at hand. However, I will definitely recommend Lourele to anybody who is looking for quality work. -
Review 169 (2023-07-14 - Rating: 5)
Lourele Roberts #2126, was very professional, and did a good job. We really appreciate the time you took with us. Would recommend him highly if you need a plumber in the area. -
Review 170 (2023-10-18 - Rating: 5)
Lourele Roberts#2126 was very professional and informative. He explained everything before starting the job. I was very happy with the service. I needed the problem resolved today, and he was able to solve it! -
Review 171 (2024-03-30 - Rating: 5)
Roberto Blanco came by and quickly resolved our issue with a shower faucet. He was friendly, helpful, and Iād recommend him for any related issues!! -
Review 172 (2024-03-04 - Rating: 5)
He was professional and vert efficient with our service. Diagnosis of the problem was quickly and believed correctly. Seemed confident and knowledgeable about the situation with the leaking pipe. -
Review 173 (2024-02-13 - Rating: 5)
Jonathan did a great job clearing out our blockage. He was very professional, clean and helpful in explaining everything he did to resolve our issue. -
Review 174 (2024-02-27 - Rating: 5)
The plumbing technician, Johnathon, was extremely knowledgeable and professional in answering questions and performing his job. It was an absolute pleasure meeting him and being serviced by him. Thank you for the opportunity! -
Review 175 (2024-06-14 - Rating: 5)
Very awesome experience with them. Same day service and the technician was amazing. Very knowledgeable and informative! -
Review 176 (2023-11-21 - Rating: 5)
Very friendly and informative! Did an excellent job on my tub. Water was standing and now its draining better than it ever did since weve bought the house in 2012!!! Very pleased with the service! -
Review 177 (2023-05-22 - Rating: 5)
Lourele did a great job. Showed up on his day off. Took care of the problem, and the mess. The left it better than they found it, and he communicated to me very clearly what the issue was as well as how they were going to fix it. He and his partner were in an out efficiency. I did not see them check their phones once! All work and no goofing around. -
Review 178 (2023-07-01 - Rating: 5)
Excellent service. Lester was here within a hour. He was efficient and professional. He made it a pleasure to work with Roto-Rooter! Will definitely use their service again and again. -
Review 179 (2021-12-01 - Rating: 5)
Nick was outstanding!He walked me through exactly what the problem was and explained everything to me every step of the way. He was very professional and courteous. I will definitely use you guys again in the near future if I have any issues at all. I am so glad that Nicholas Alfonso was my service technician. -
Review 180 (2023-05-24 - Rating: 5)
My technician name is Lourele Roberts, #2126. He was very professional and completed the work needed expeditiously!! He allowed me to explain the problem I was having with my bathtub drain, asked several questions, examined the area under my home and knew right away what my problem was!!!!Truly enjoyed his professionalism....Roto-Rooter definitely has a good one on its team!!! Thanks for everything Lourele!!! -
Review 181 (2023-12-23 - Rating: 5)
Marco was amazing. He explained everything and stayed until the job was done to perfection and cleaned up after. Would definitely recommend to a friend. -
Review 182 (2023-12-07 - Rating: 5)
Roberto did a fantastic job both fixing our leaking toilet, and then returning to install new toilets for us! He is very easy to work with -
Review 183 (2024-11-30 - Rating: 5)
The tech was a great success I still need some work but he was very helpful with this job I would recommend Reese for any work I need done great job thank -
Review 184 (2022-07-31 - Rating: 5)
I made my appointment online, late in the afternoon on a Saturday. I got a call back and was offered same day service. I decided to decline and get an appointment the following day, in which I was surprised to be able to get a time slot on a Sunday. My technicianās name was Nick. He was very professional, knowledgeable, and fixed my issue extremely fast. Overall Iām extremely happy with my experience. -
Review 185 (2023-03-22 - Rating: 5)
Nicholas was wonderful! Personable and efficient, he cleared the problem quickly then explained why I had the issue to start and what he did to tryto help it not happen again. Iām really glad to have had him as a serviceman. -
Review 186 (2024-04-05 - Rating: 5)
All work was done fast and professional, Lourele knew his job and completed it very. Fast. Lourele Roberts 2126 gave good advice on how to keep this problem from happening again -
Review 187 (2022-11-21 - Rating: 5)
RotoRooter sent out technician Jeremy to fix our hot water heater when it went out. Jeremy arrived quickly, diagnosed our issue and was able to repair it right away. He was knowledgeable and professional. We will definitely use their services again! -
Review 188 (2023-04-23 - Rating: 5)
Fantastic work by Lourele Roberts (#2126) and his trainee Matthew. Straight forward about cost, timely and generous with information/advice asking the way, while at the same time respecting the space of our home by working quickly. Wasted no time getting straight to the root of the problem and finished before I knew it. -
Review 189 (2024-09-19 - Rating: 5)
Extremely professional. Explained every detail along the way during the job. -
Review 190 (2024-03-23 - Rating: 5)
Lourele Roberts #2126 Was execellent..he and his partner arrived early, finished quickly and cleaned up everything. Showed much respect for my family and my home -
Review 191 (2022-09-25 - Rating: 5)
Andrew was awesome! We called after all three toilets started backing up on a Saturday evening. They sent Andrew out to us within an hour of our call. He was very informative and was able to fix our issue and suggested further interventions to diagnose the source of the problem. -
Review 192 (2023-04-29 - Rating: 5)
We had an overflowing, clogged toilet spreading a mess all over the bathroom floor. On the first Saturday of Jazz-Fest I didnāt think weād get a plumber until next week but we called Roto-Rotor and the gentleman arrived within an hour! He worked his magic and boom the problem was solved and weāre up and the water is running and flushing again. The gentleman was very professional and friendly, and he certainly knows his business. I recommend calling him whenever youāve got a plumbing problem! Greatest professional fast service! -
Review 193 (2022-11-27 - Rating: 5)
Such fast and wonderful service! We called and within 30 minutes our technician, Nicholas A., was at the house. Nicholas then diagnosed and fixed our plumbing issue very quickly. I would definitely recommend them again. -
Review 194 (2022-08-16 - Rating: 5)
Called Rotor rooter early this morning, water heater not heating. They immediately scheduled someone to come out. It took no time for the technician to contact me to tell me he was on his way. I cannot say enough about the technician, Lester. He is professional, honest, friendly, and explained everything. He didnāt mind taking pictures and a video (water heater in attic). He did not leave until he made sure that water was heating up. Definitely recommend this businesss and hopefully all technicians are as good as Lester. Also have to say that the lady who answered the phone when I called, cannot recall her name, was very nice too!! -
Review 195 (2023-11-22 - Rating: 5)
Professional quality works as always. Very satisfied with their work. Jonathan Childress did a wonderful job in both his work and explaining everything. -
Review 196 (2023-07-14 - Rating: 5)
Awesome service techs Ray and Juan! They were very professional, very knowledgeable and completed the work needed. And a got a good price for the services rendered. Thank you! -
Review 197 (2024-10-16 - Rating: 5)
Vireese was the absolute best!!! Quick response, so nice, informed us of each step. Called out of Sunday for 3 toilets that would not flush. And FIXED this with no mess. Heās a great representative for RotoRooter -
Review 198 (2023-02-28 - Rating: 5)
Our experience with Joe has always been positive. He has good problem-solving skills and if he cant fix it he calls someone who can.Hes honest, trustworthy and always cleans up his work space.