Gold Star Plumbing, Heating, & Cooling

Photo of Gold Star Plumbing, Heating, & Cooling

Located in Hicksville, New York

Address: 200 Engineers Dr, Hicksville, NY 11801, United States

Phone: +1 516-206-4441

Rating: 4.7

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Water pump supplier
  • Water testing service
  • Water treatment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    Matt and River are the greatest! They took the time to listen to our concerns and addressed the issues IMMEDIATELY! Thank you guys so much!! They were upfront and honest about our broken down combi (2 in 1) system since day 1… When Matt and River completed their job, not only was I impressed, I was surprised to see how incredible they completed the new combi system! From the removal/ installation of the copper piping, the electrical wiring, the exhaust on the outside, the flushing of all the air valves in each radiator, they really took the time to address our home heating and water issues in this 20 degree day!

  • Review 2 (2025-01-08 - Rating: 5)

    Great experience with Gold Star Service this past week as a new customer, looking for gas furnace assistance and servicing options.Started with initial patient and informative customer service call with Jeff, to appointment scheduling and prompt follow up with Supervisor Anjelyne and finished with an excellent face-to-face, on-sight walk through with HVAC Tech James today.James answered all questions and concerns and offered service option solutions for me to review. Very patient. Did not attempt to push anything on us. Very professional, helpful and knowledgeable.I am confident I’ll be signing on for a service contract with GSS. - Paul. Lynbrook, NY.

  • Review 3 (2024-09-22 - Rating: 5)

    The plumber was on time, knowledgeable, and explained everything he was doing. He was able to evaluate the problem, provide a quote and complete the repair in one visit! The company was very communicative using a both technology and a human being on the phone! Overall a great experience all the way through and we will use Gold Star again and recommend them to others.

  • Review 4 (2024-11-08 - Rating: 5)

    Christian, my service technician was excellent. He was polite and patient. He listened carefully to the plumbing problem I was having, then he carefully explained everything that needed to be done to fix the leaks. I would recommend.

  • Review 5 (2024-10-17 - Rating: 5)

    I just had my heating system repaired and new water heater installed. The whole process, from estimating to installing, was a breeze. They quickly identified the problem. Then they gave me three different solutions/options, allowing for financial flexibility. The work was done quickly and efficiently. Barely even knew they were there. I have no complaints. Anytime I have a plumbing or hvac issue, these are my go-to guys

  • Review 6 (2024-04-29 - Rating: 5)

    OUTSTANDING Service! Christian Ammirati and Nick are a true asset to the team of Gold Star. We felt comfortable upon their arrival and the work is professional and well-thought out with expertise and care applied to the job required. His attentiveness to my concerns were truly appreciated and area beautifully left. We look forward to working with Gold STAR in the near future and recommend you seek their advice and service because the professionals who came to our home are PLATINUM!

  • Review 7 (2024-10-18 - Rating: 5)

    Luis returned for another job. We stayed with Gold Star because of their attention to detail, upfront pricing (alittle expensive). And quality work. They replaced our pipes, no rush work and informed us of everything along the way. Might hire them for additional jobs.

  • Review 8 (2024-08-13 - Rating: 5)

    Highly recommend Christian from Gold Star Plumbing. He provided great service and left my home clean and tidy.

  • Review 9 (2024-09-05 - Rating: 5)

    Christian was back for another job at our facility and he delivered exceptional same-day service yet again at a fair price. He was professional and knowledgeable, and even made sure his work area was cleaner when he left than before he had arrived. Will be using Gold Star again for our facility in the future and will be requesting Christian.

  • Review 10 (2024-09-03 - Rating: 5)

    Chris is very thorough. Explains fully what needs to be done, and after completing explains what he’s done and walks through any necessary instructions. Labels clearly anything needed monitoring. Very friendly and upbeat attitude. Hes someone I have come to trust.

  • Review 11 (2024-07-20 - Rating: 5)

    James was polite and knowledgeable. Gold Star changed my appointment date and time to suit my schedule and James arrived within the agreed time frame. Great communication from Gold Star’s dispatch via text messaging. Nice touch to be able to track his vehicle using GPS.

  • Review 12 (2024-06-17 - Rating: 5)

    Gold Star Plumbing Service deserves more than 5 gold stars. I called them and spoke to Jeff that I need to replace Hot water Circulator and I need this done today asap. He said I will try my best to adjust you if possible. To my surprise I received the call and told me tech JAMES, is on his way. James very young guy with excellent plumbing skill did the job in less than an hour. We were so happy. We have called plumbing services few times before but no one can bit the way, James did the work. He is fast and furious. The job done was also very right.. from Now on We won’t have to look for anyone else, we found Gold Star for all our Heating, Plumbing and A/C service. Thanks Gold Star Service for quick and reliable service. I will tell all my family members and friends here in Long Island to contact you for the service. 🌹🙏

  • Review 13 (2024-12-11 - Rating: 5)

    James came out to winterize our property. Very professional he explained everything. He and his helper were prepared and completed the job quickly.

  • Review 14 (2024-10-16 - Rating: 5)

    Just amazing!!!!Very prompt service, very clean installation, very reasonable price.Staff at every level was so nice and accommodating. Highest recommendation. You will not be disappointed.

  • Review 15 (2024-11-16 - Rating: 5)

    Came on time with a pleasant smile, completed the job quickly, even remembered the work he did for me last time, and then checked it. It was a good job all around. No complaints.

  • Review 16 (2024-08-05 - Rating: 5)

    Im very happy with the service that Luis provided representing Gold Star Plumbing. I needed 6 feet of copper pipe replaced in my basement. He worked and left my residence in a clean and timely manner.Thank You,Paul

  • Review 17 (2024-09-05 - Rating: 5)

    Excellent and fast service! Both of the workers were super professional and explained everything so well. No hiding fees, everything is talked about and options are hiving in advance. Overall a smooth experience and definitely recommend 100%

  • Review 18 (2024-06-19 - Rating: 5)

    We had Osvaldo and Luis come over to install a new water heater.We are extremely happy and satisfied with all the service provided.Osvaldo was very helpful and knows his job very well. I will definitely recommend osvaldo and Luis. They did clean work, explained everything.Thank you Gold Star Plumbing!

  • Review 19 (2024-08-13 - Rating: 5)

    Matt and James did an awesome job in installing 3 new bosch heat pumps at our home replacing our existing HVAC units . They were super nice and workmanship was outstanding. Moreover they cleaned up after working in the area which my wife was super ecstatic about.

  • Review 20 (2024-08-19 - Rating: 5)

    Excellent assistance, and honest!Gave estimates with choices to select, to fix issue!Costomer Service (Jeff) assisted originally, doing his best to help the emergency at my home, on a busy weekend!About 10 “crying” help me calls!

  • Review 21 (2024-05-09 - Rating: 5)

    Christian from Gold Star was awesome, he arrived on time and was friendly, skilled, knowledgeable, and most importantly honest. He repaired a clogged shower drain and a leaky pipe in my home. He left my bathroom spotless after clearing the drain and he made sure that the leaky pipe was repaired. I was in a time crunch and he was so fast that I was able to make it to my girls Lacrosse game on time. I highly recommend this company they are extremely efficient and affordable. I’m a new home owner and lucky to have found Gold Star for future jobs needed in my new home.

  • Review 22 (2024-10-21 - Rating: 5)

    James was very thorough in his work and explained everything he was doing in detail, and any other questions I had he answered.

  • Review 23 (2018-04-24 - Rating: 4)

    Blew out the pipe in my crawl space. Call Gold Star after reading their reviews. Made an appointment and they kept me informed throughout the process. I was at work so they politely worked with my wife and kept her informed. They arrived on time and inspected the pipe and he gave us 3 options. I was given a price but told them that It was very expensive and he was able to knock of $50. I still thought it was expensive but chose to go with the basic option and replace the section of pipe that exploded. FYI: it was a simple repair of a pipe that was accessible in the crawl space. It was fixed in about 1 hr. He sent me pictures of before and after and the the Job was finished professionally. Although I still believe they were a little over priced they did a professional job. He cleaned up and left my house the way he found it clean. I rate them 4.5 stars only because of cost everything else about Gold Star was top notch I would call them back they seemed to do good work and I believe in doing it right once instead of doing it twice.

  • Review 24 (2024-08-09 - Rating: 5)

    Called for the central AC repair. They came to fix it on the same day! Super professional. Quickly found out the issue and explained everything in detail. Great experience!

  • Review 25 (2024-10-18 - Rating: 5)

    James was awesome, very knowledgeable on what the issues were and executed the solution properly and stayed later to make sure everything was running smoothly

  • Review 26 (2024-06-14 - Rating: 5)

    Great company. Very responsive and focused on customer service. Any technician they have sent to the house has been very nice and explained everything. James especially is great. Would recommend to anyone.

  • Review 27 (2024-03-07 - Rating: 5)

    JAMES was Awesome! Originally, he came for service maintenance, but it quickly turned into a diagnostic visit as several issues were involved with our plumbing. JAMES was extremely knowledgeable, patient, and of course, tidy as he inspected our property. He answered all of my questions thoroughly, and was a delight to work with! Thanks James!!

  • Review 28 (2024-08-01 - Rating: 5)

    Goldstar plumbing did a fantastic job hydrojetting out my main sewer line clear all the roots that had grown into my sewer line....the technicians took the time to make sure all the debris was fully removed using a camera while hydrojetting...I highly recommend using goldstar plumbing...I will be calling them again if I have any plumbing problems.

  • Review 29 (2024-04-01 - Rating: 5)

    I had a bad valve. Then”instant water heater / boiler” system (hang on wall type) went south on me, and the check valve blew and caused a flood. Osvaldo from Gold Star arrived in literally less than an hour and had everything up and running in no time.I had never used them before - they will be my go-to plumbing company moving forward (no one was able to or wanted to work on my system). Extremely professional and prompt. Highly recommended!

  • Review 30 (2023-12-26 - Rating: 5)

    We had a great experience with Gold Star. They sent a plumber out the same day we called. The plumber that worked in my home was professional and courteous. He said explained every step of the process. His work was clean and he took care to not dirty my home.

  • Review 31 (2024-04-19 - Rating: 5)

    James at Gold star was very professional, knowledgeable and took pride in his work and doing his job properly. James was kind and took the time to explain what was needed to be done in order to eliminate our issue with the heat unit.

  • Review 32 (2023-12-27 - Rating: 5)

    Goldstar answered their phone when I called; they made an appointment quickly; they honored my request for a morning appointment ;called to let me know when they were coming. The plumber came, and explained everything to me. He did an excellent job , was friendly, respectful and helpful. Five stars in my opinion!

  • Review 33 (2023-11-02 - Rating: 5)

    Christian the technician from Gold Star Plumbing was courteous & professional. He explained all the options to us. Did an excellent job. The owner Jeff also called before & after & made sure everything was fine. Will definitely use them in future.

  • Review 34 (2024-12-17 - Rating: 5)

    Excellent service! James was great very knowledgeable!!! Great customer service and fast service!

  • Review 35 (2024-01-23 - Rating: 5)

    Our technician, James Lamoreaux, arrived promptly and quickly diagnosed the problem with our boiler. He clearly explained the issues and gave us several repair options to choose from without judgement. Our upstairs heat was back on within the hour. I would highly recommend Gold Star Plumbing, Heating, & Cooling!

  • Review 36 (2023-01-23 - Rating: 5)

    Excellent in all respects. My wife and I are seniors and have lived in our current home for more than 40 years. For the last 5 or 6 years---since the plumbing company that we had been using for several years went out of business--- we have been looking for a plumbing company that we could rely upon to service our needs in this regard. Recommendations from friends were not helpful. After receiving a flyer from Gold Star we engaged them to fix two faucets that were not working properly. How fortunate are we to have done so. Those individuals with whom we interacted were friendly, professional and accommodating. Both my wife and I were impressed with this organization in every respect. We were continually kept informed about all aspects of our appointment as well as the credentials of the service expert assigned to the job who was terrific and navigated through a few unanticipated problems with grace, patience and professionalism. Indeed, although we needed a new faucet, his fully equipped truck enabled us to purchase the same from several choices he had on board stock and have the same installed while the technician was on premises. Without question we will be using Gold Star in the future for both emergencies and scheduled projects and surely will recommend the company to all of our friends.

  • Review 37 (2022-09-27 - Rating: 5)

    So, I had a problem with a leaky faucet. We asked around for refs, but was unsuccessful with the one given. I then took it upon myself to do a Google search. I lucked up and found Gold Star. I did a review check and and was pleased to see they received 4.5/5 stars. I called and spoke to Jeff. I explained the issue and he immediately scheduled my appointment. He told me upfront what the pricing estimate would be. Initially, they canceled the first appointment. But, Jeff called and rescheduled. Chris came on time, following several emails confirming the appointment. Chris arrived. He was thorough, informative, efficient, and pleasant to work with. He fixed the issue and took a look at another. He stated he would come back and fix it after we scheduled the service.

  • Review 38 (2023-05-31 - Rating: 5)

    I had a very good experience with Gold Star Plumbing, Heating & Cooling. Setting up an appointment was extremely easy. I received a text with a picture of the service representative Marc and information about him with his expected timeframe, so I knew exactly who would be at my door and when. He was very polite and professional. When I needed to follow up, Anjelyne was very timely in her responses back to me and a pleasure to work with. I would definitely use them again.

  • Review 39 (2023-06-27 - Rating: 5)

    We had a wonderful experience with Golden Star Plumbing. Matt, the manager, went through all the detail before the oil to gas conversion and tankless boiler contact was signed. Their technician James and Osvaldo arrived on time and did a great job on installing the high efficiency tankless heater/boiler and all the piping. They are very professional and knowledgeable. Every questions and details were answered and explained. We are very satisfied with their services and will definitely recommend to our friends/neighbors.

  • Review 40 (2023-01-05 - Rating: 5)

    I would highly recommend this company. Jeff on the phone when I made the service appointment was fantastic. Took down all my notes about my house and gave me an appointment the following day. I had Gold Star come to my house to try to figure out a plumbing solution because my pipes keep freezing. Jeff on the phone when I made the service appointment was fantastic. Took down all my notes about my house and gave me a appointment the following day. I had Gold Star come to my house to try to figure out a freezing problem, how I could prevent it in the future from happening. Shah, the plumbing technician showed up with a smile on his face, very attentive, and very knowledgeable. We proceeded to go up into the attic, which is a disaster with insulation and a lot of obstacles and very tight quarters. We discussed what I would be needing done plumbing wise.Before I even started this process, I explain to Jeff on the phone, the tight quarters insulation in the mess the attic was in, and Shah had no problem with it came down with a smile on his face and gave me an estimate. I would like to thank Shah for his upbeat, personality and smile even though it was a challenging estimate, and I would also like to thank Gold Star for the professionalism and the on time performance.Thank you!!!

  • Review 41 (2023-02-10 - Rating: 5)

    Chris was the plumber who came to descale and flush my tankless water heater. He was on time , very professional. He knew his craft well. He explained everything clearly before any work was done. He gave me all the possible options. I was very pleased with his service. Id like to also say that Jeff , who made the appointment over the phone, was also pleasant. This convinced me to give Gold Star a try. I will use them again.

  • Review 42 (2024-10-17 - Rating: 5)

    Excellent service. Knowledgeable. Courteous. Expedient and extremely well prepared!

  • Review 43 (2023-01-13 - Rating: 5)

    James provided advance notice of his arrival time, and did, in fact, arrive promptly at the designated time. He was courteous, friendly, and very knowledgeable. He gave a very accurate assessment of the amount of time it would take him to do the repair. He listened carefully to the description of the problem, carried out his own independent assessment, and had all of the necessary equipment on hand to do the repair. I would definitely use his services again in the future.

  • Review 44 (2023-01-27 - Rating: 5)

    Chris Seamster was very great and helpful plumber that came by and looked at my house. He did a thorough examination and told us what needed to be done. Setting up an appointment was very easy and they were able to come as soon as possible. This is a great company with great customer service and great employees. So glad I came across them.

  • Review 45 (2024-02-11 - Rating: 5)

    Arrived quickly after scheduling an appointment. James was great! Walked us through everything in detail and was very thorough. Super friendly service - highly recommend.

  • Review 46 (2023-09-06 - Rating: 5)

    Ty was great! He checked the entire system and then discuss solutions the problems found. I never felt pressured into buying any additional services or part. His noted expertise put me at ease with moving forward with Gold Star, if needed.

  • Review 47 (2022-09-29 - Rating: 5)

    I cannot say enough good things about Gold Star Plumbing. Each and every person I worked with from this company has been beyond wonderful, responsive, professional and just all around fantastic to deal with. We had to have both of our AC units replaced. Gold Start by far provided the best price as well as immediate installation. The installation workers were wonderful and very efficient. I will be recommending Gold Star to anyone and everyone I know who is in need of their services!! They are definitely a top notch 5 star+ company!

  • Review 48 (2024-04-29 - Rating: 5)

    The young man knows his stuff. Hard working and thinks well in tough times. Thats my GUY.

  • Review 49 (2022-12-10 - Rating: 5)

    Chris was super cool, he communicated very well prior to getting to my house. Upon arrival he was very thorough in walking me through the steps required to get my service done. He solved the problem an was very quick and professional, if I had ten stars rating I would give him all ten instead of the five… keep doing great work dude…

  • Review 50 (2024-02-29 - Rating: 5)

    Great service. Very professional and very clear about their pricing. I like that they give many options for the work needed and I have never had a complaint about the work done. Been using this company for years and will continue to do so!

  • Review 51 (2023-05-15 - Rating: 5)

    Husband and I own a Levit home, which it seems to the tradesmen around here is synonymous with poor quality. Unfortunately when the house was updated last (before us), the work was poor, and some things lasted less than they should have. As such, we’ve had things go wrong such as pipes leaking and the HVAC system leaking Freon (spelling?).We had gone through a variety of skilled workers in the past that were ok, but never stellar. They were either pricey, or didn’t do a good job, or had bad customer service (dirty boots staining carpet, not cleaning up, rude).This is definitely not the case since we started a membership with Gold Star. On the phone Jeff is an absolute professional, balancing realistic expectations with empathy in clear and concise language.Every Gold Star employee we’ve come in contact with has been clean, polite, and educational. They’ve shown us how they repaired the issue, how they’ve made changes to prevent further issues, and all at a reasonable cost. You’re given 3 options which various levels of service ranging from just fixing an issue to optimizing whatever system they’re working on.They’ve also always been prompt. I’m ruined for life because in my experience, no one comes as fast as Gold Star.

  • Review 52 (2024-12-05 - Rating: 5)

    After texting me, with a photo for ID, he showed up promptly; he knew exactly what the problem was and fixed it quickly & efficiently. Advised me on all costs before he started. Very knowledgeable about my system.

  • Review 53 (2024-11-22 - Rating: 5)

    It all started with a text from Goldstar to do a free inspection of heating and plumbing. After Christian did initial assessment realized I would need to upgrade two units. Tye and Osvaldo came to do the installation. Both were very professional, diligent and did the extremely hard work of pulling out two very old units, 1 boiler and 1 water heater up 2 flights of stairs and down a flight of stairs. Then replaced with 2 new units that went up a flight of stairs and down 2 flights of stairs. The job was done All in 1 day! After the work was complete Tye explained how to contact the office to register for warrentee and check for an additional part that needed to be ordered. Tye and Osvaldo made sure we had heat and running water before leaving after a very long 12 hour installation day. I will keep calling Gold Star for my plumbing issues and maintenance in the future. They are excellent!

  • Review 54 (2022-09-26 - Rating: 5)

    I had posted a review which was not kind because of 2 delays. The manager called me and apologized for the delays and letting this fall thru the cracks. Angeline told me she could have someone at my house in an hour and they were on time. I received an email with the picture of their representative, James, and he had Jason with him. James explained what was included with their inspection ($75.00), which is one of the lowest price around. I had James looked at an issue with a valve we couldn’t open or close. James showed me the different options and did the job within 1 1/2 hrs. They bled all of the heaters in the house, and cleaned the boiler. I would have loved to negotiate with them but they have set prices for different levels and pretty much set. They have a pricing model and it appears standardized. They tested the heat and all the radiators worked. I would recommend these guys and very impressed with their manager. She sounded like a take charge person and took ownership of the issue. She’s the top!! 👍🙏🙏

  • Review 55 (2023-12-04 - Rating: 5)

    I called Gold Star last minute because my boiler was not working. Osvaldo showed up first thing in the mourning and was GREAT. I have a 1 & 8 year old and needed the heat on ASAP. I cant thank Osvaldo & Gold Star enough. HIGHLY RECOMMENDED !!!

  • Review 56 (2023-02-13 - Rating: 5)

    A little more expensive than I thought but the plumber took the time to do the job right. He spent four hours repairing the pipe. He reconfigured the drain the right way and fixed what the original contractor installed (a flexible drain line) twenty seven years ago. He left the area nice and clean. Gold Star was responsive to my needs.

  • Review 57 (2024-12-02 - Rating: 5)

    They came right on time for service. So professional work done. Give clear problems information then fix 1000% of work. I brought their membership to continue their service for whole house AC, Boiler, and pluming service

  • Review 58 (2022-12-18 - Rating: 5)

    Our technician Erick Garcia from Gold Star Plumbing Heating Cooling did a fantastic job solving all of our plumbing problems. He was very friendly and skilled in determining what needed to be done and explaining it to us. He was a hard worker, very competent, and conscientious in making sure that all the work was done correctly. Thank you to Gold Star and next time we call them we will be sure to request Erick.

  • Review 59 (2023-08-01 - Rating: 5)

    GoldStar definitely follows up and responds when I call. Had issues with a new central air unit. The defective part took awhile to get in but as soon as it did they immediately scheduled the fix. Minor issues since then seem to have been resolved but if that turns out not to be the case I’m confident they will stay on top of it.

  • Review 60 (2023-07-03 - Rating: 5)

    I can always count on Gold Star when there is an HVAC issue at any of my properties. They are timely and have done work from installing a heating system to fixing an AC unit and everything in between. The techs are professional and explain everything. They give you options with pricing and allow you to decide without being pressured.

  • Review 61 (2020-08-28 - Rating: 5)

    I was highly impressed that Matt, the owner, was on site working as hard as his team were in the inclement weather to install my AC/heating ductless system. The entire team from their office manager, salesmen, to their employees were all great and hard working.I truly recommend their services to anyone who is interested in any home repairs that their company offers. I will always contact them for future issues, and new projects that may arise in my home. Thank you again for quality workmanship with the utmost professionalism and consideration to our likings.Great value at a great price.

  • Review 62 (2023-01-17 - Rating: 5)

    Excellent service! James was on time and very knowledgeable of my high efficiency heating system. He quickly addressed the problem, explained the diagnosis, and answered all my questions. Couldn’t ask for a better HVAC technician. Will definitely use them again.

  • Review 63 (2022-10-28 - Rating: 5)

    The Goldcoast team was professional and responsive. They were also very nice and educated me about the installation process. Our service technician was James L and he was terrific. I will recommend Goldcoast and will definitely return to them for other jobs.

  • Review 64 (2022-08-24 - Rating: 5)

    Although there was a delay in the original appointment 8/23/22, I received a called that they would be coming early the next day 8/24/22. Shah was on time and really arrived earlier then time stated. The repair was done, he explained everything that I needed regarding the service, and other repairs that could also be done at the same time. He was efficient, clean and the work was done in a timely manner, I would recommend this company and call them again in the event that I need them.

  • Review 65 (2024-01-18 - Rating: 5)

    I thought there was an issue with heating. Gold Star came right away and checked our system. I liked they were very responsive and the tech is very knowledgeable. Great service!

  • Review 66 (2022-05-27 - Rating: 5)

    Excellent service with total job! Technician was professional, knowledgeable, courteous and pleasant personality. The servicemen completed an excellent installation. We were very pleased with everything. I would highly recommendGold Star— a 10 star rating!!

  • Review 67 (2024-04-02 - Rating: 5)

    Christian A. was great! He was professional and resolved the issue with my sink. I will call him again by name for future repairs.

  • Review 68 (2019-04-18 - Rating: 5)

    Excellent in every respect. came quickly, very competent, fixed a complex plumbing problem. stayed after hours to make sure the issue was totally fixed. fair pricing and very trustworthy. Luis, the plumber was courteous, professional and explained everything that had to be done before starting. He worked very hard, and later in the day was assisted by Steve, who brought with him additional parts that were needed. he too, was excellent in every respect. they were neat and cleaned up after job was finished. i am one happy customer

  • Review 69 (2022-10-11 - Rating: 5)

    The young man James was great . He explained everything he did , showed me pictures of some parts he replaced. He was professional in everyway . I would definitely ask for him next time I need gold star service. I am also sending gold star to my sons home to work on his heating system.

  • Review 70 (2023-05-03 - Rating: 5)

    I did a google search and came across Gold Star Plumbing because of their strong rating by customers. Made an appointment to fix the clog in my kitchen sink for the next day.The next day, the technician showed up on-time and handled my issue with the kitchen sink.I recommend Gold Star.

  • Review 71 (2021-09-17 - Rating: 5)

    I was very happy with the service received for diagnosing and solving a clog in our main drain that was causing two sinks to not drain. They were very professional in creating the appointment and keeping me informed as to the status of the person coming to fix the problem. The technician Luis Rodriguez was amazing, friendly, very knowledgeable and professional. He figured out the problem and was able to unclog the main drain system. I would use this company again.

  • Review 72 (2020-10-20 - Rating: 5)

    I chose Gold Star based on the reviews and they did not disappoint. Excellent customer service every single time, professionalism, and the quality of work provided would keep me calling them back for all my plumbing needs. Matt came to give us the initial quote. Angeline won us over with her sunshine personality with every phone call. Scott was our main plumber on site and we are very pleased with his work. He offered a lot of advice to us being new home owners. We decided to become members of Gold Star service.We had a few plumbing jobs and Gold Star came through on every single one. They handled each job with the utmost courtesy and professionalism. Thank you Gold Star. We will also recommended you to our friends.

  • Review 73 (2021-04-06 - Rating: 5)

    Called Gold Star to replace water heater, Matt and Isaac were at my house the following day. I received clear communication via phone and txt when they were dispatched and when they will arrive. Upon arrival guys inspected the problem and provided 3 options with clear pricing that helped me to make decision on what I want to do. We discussed the options, agreed and on price and deposit and the day after team came to do the work. New water heater was installed, old one was taken away and guys cleaned everything up like they were never there. When the work was done I receive receipt in the email for my records and follow up from the service desk. That was easy! Thanks for the prompt, courteous and professional service.

  • Review 74 (2021-04-12 - Rating: 5)

    I have a clog on my washer outlet, so I called Gold Star Service. Unlike my other experiences, the service man came very soon but without any front charge. He then spent half an hour looking at the situation and listening to what I have done. He then gave me two options each with a different price quote. Specifically, he was very honest about the perspective risk of his snake caught in the trap of my 1.5 inch pipe, and he had only 50% chance to pass the trap to fix the clog. In the end, he gave me some advices and left without charging a dime. What a nice and surprising experience with such a plumber! He is the best, not only professionally, but also personally.

  • Review 75 (2020-08-05 - Rating: 5)

    Gold Star Service has met and exceeded my expectations. Starting with the appointment: Angeline was very helpful and ensured that I was connected with a technician right away. I spoke with her at 9 AM and by 11 AM, the technician (Luis) was at my place. Luis was very professional and maintained high safety standards in this Covid era. He went about diagnosing the problem with my HVAC unit following which he gave a detailed explanation of the issue, provided me with an estimate and proceeded to perform the repair.Luis did a great job and was very patient in answering any and every question I had. All in all, a great experience with Gold Star Service. I would highly recommend them.

  • Review 76 (2023-09-25 - Rating: 5)

    Erick and his company so far have been outstanding. He provided a thorough explanation and estimate. Ill update the review if we actually hire them

  • Review 77 (2022-10-21 - Rating: 5)

    Chris is very nice and professional. He came to our house on time. He checked the water heater very carefully and explained to me in every details. Finally, he gave me professional suggestions. He is very knowledgeable and provided excellent services.

  • Review 78 (2023-09-05 - Rating: 5)

    Mark was extremely professional. He took the time to explain what the repair would entail and more importantly fixed it in a very timely manner. I would definitely use Gold Star again.

  • Review 79 (2021-03-26 - Rating: 5)

    Scott Johnson was everything I could ask for in a service technician. He was professional, efficient, and personable. He carefully explained all of the options available to me, the related costs, and the pros and cons of each choice before proceeding with any work. This is my second experience using Gold Star. Gold Star handled the oil-to-gas conversion of my home two years ago and performed masterfully. I confidently recommend Scott and Gold Star to all who have need of their services.

  • Review 80 (2023-11-30 - Rating: 5)

    Just did oil to gas conversion with Gold Star Plumbing. Competitive pricing, good customer service, experienced technicians. Overall - great job!

  • Review 81 (2023-03-07 - Rating: 5)

    I’ve used this business in the past. This occasion was for an estimate for future work. Erick was extremely professional, knowledgeable, and courteous. He provided clear explanations and alternatives. We look forward to working with him and Goldstar in the future.

  • Review 82 (2021-03-25 - Rating: 5)

    I had two technicians Matt and Isaac and they were both fantastic from the phone call to inform me that they were on the way until the job was finished. Both Matt and Isaac were very polite, professional very knowledgeable and neat and respectful of your property. They both represented Gold Star with excellent client orientation and I have no hesitation in using Gold Star again. I will definitely recommend Gold Star if anyone should ask me about a professional and respectful plumbing company. If needed for any future work I hope I can get Matt or Isaac to service my plumbing issues.

  • Review 83 (2021-06-13 - Rating: 5)

    From start to finish it was an easy professional process installing my central AC unit. Gold star’s team was professional & courteous especially with 2 little toddlers running around. We were told by other companies our job was not easy however Gold star made it seamless!! Highly recommend!!!

  • Review 84 (2020-01-27 - Rating: 5)

    I have been using this service for a number of years for my yearly heating maintenance and repairs. I am happy to say that I am a very satisfied customer. Most recently I had no heat and they did not hesitate to send someone out immediately. The quality of the service offered is exceptional. They are the first ones I call for all my heating needs. Their service technicians are very professional and always punctual. Keep up the fantastic work Gold Star!!

  • Review 85 (2023-04-03 - Rating: 5)

    Tye was very professional, knowledgeable and pleasant. I am happy I reached out to them and they were able to accommodate me at such a short notice. Tye did a great job , I would definitely recommend him

  • Review 86 (2021-04-12 - Rating: 4)

    Our old tank heater stopped working and we needed heat to keep warm inside the home. Matthew showed up right on time and was very professional and also very personable. He took care of making sure the other techinicians assigned installed the new heating system. He provided helpful information with the parts that were ordered to complete the installation. Matthew and his technicians kept the area clean.I appreciate the information he gave me and his great work

  • Review 87 (2023-11-01 - Rating: 5)

    Excellent customer service. Thank you Gold Star Plumbing for all your help. I live in Oyster Bay and Goldstar has been amazing to work with.

  • Review 88 (2024-02-04 - Rating: 5)

    Did a gas conversion from oil and new water tank along with generator installation. Went very smoothly and professionally. They are great at letting you know when they are coming and were available for questions as well. Strongly recommend their services.

  • Review 89 (2020-05-02 - Rating: 5)

    UPDATE:Just had Matt and team install central air AND a new water tank. This team is best in class. They are on their game and have my complete trust. I now have my heating, cooling, and water under Gold Star supervision. I couldnt be more satisfied and secure.Top quality service. I couldnt ask for anything better. Had the founder, Matt, personally come to the house to assess my hazardous boiler situation. Matt took his time to go over all the details, gave me multiple options, and finally customized a solution to fit my needs (and budget). The man is competent and efficient.The team at Gold Star perpetuates that culture. When the crew showed up for the job, they went above and beyond to make sure everything was set up correctly. Smooth. Clean. Adaptable. It was a very fluid experience.Fully trust this company and will look to hire them again when we can afford to put in Central AC.

  • Review 90 (2021-03-22 - Rating: 5)

    From the very start the experience with Gold Star was impressive. I received a notification on my phone giving me an estimate of what time they would be arriving. I received another notification when they were in route. I was also given the option to track their location, so I knew exactly when they were pulling up to my street. Once here, they observed all Covid precautions, wearing masks, covered their shoes with booties and wore gloves. They did a thorough inspection of and explanation, along with presentation of exact cost of project. I had a leak, due to corrosion, of my cast iron waste pipe. The part that was leaking was right at the point where the pipe enters the foundation, so it was a tricky spot. They encountered no issues, they did an amazing job of replacing the pipe, they completed the project in just a few hours, they cleaned up after themselves and left everything up and running. I would absolutely use Gold Star in the future and I would recommend them to friends and family.

  • Review 91 (2016-05-11 - Rating: 5)

    This was our first experience with Gold Star Plumbing. Our plumber, now retired, recommended them. What an excellent experience. We received a phone call telling us they would arrive in about 45 minutes. Oscar and Luis did. Both Oscar and Luis were courteous, explained everything, and did an excellent job. Everything was left neat and clean when the job was complete. We would certainly recommend Gold Star Plumbing and especially Oscar and Luis!!

  • Review 92 (2022-12-23 - Rating: 5)

    Gold Star tech, Shah Saadat was diligent to complete the shower repair even though the manufacturer sent the wrong model part. He secured the correct part & made the necessary installation adjustments. Grateful for his professionalism, ‘tenacity’, communication of job process & quality outcome! 2nd time using Gold Star. Will remember & refer them in the future. Cost sensitivity was appreciated …

  • Review 93 (2021-11-01 - Rating: 5)

    The first time I met Oscar, was when he was a sub contractor to my home renovations around 5 years back. Have used his services on multiple occasions since then! This humble man can do wonders! He is very knowledgeable and extremely crafted in his skills. He knows his stuff, tells you just like it is and the the most important thing for me is does an excellent job all the time....everytime! All I can vouch for is my experience and Oscar gets 👍👍👍👍👍✅✅✅

  • Review 94 (2019-03-04 - Rating: 5)

    From start to finish this was an AMAZING experience. Everybody who I spoke with on the phone from incredible nice and easy to speak with. We had a fairly big job that needed to be completed and Gold Star sent Nester to do the job and he was PHENOMENAL! Incredibly knowledgeable about the job he was performing and answered all the questions we had. We have a tankless water heater which many places were unable to service but Gold Star sent Nester who not only fixed our issue but identified other problems that could have caused bigger issues down the road. I highly recommend Gold Star for your Pluming/Heating needs and especially recommend Nester from Gold Star!

  • Review 95 (2019-05-09 - Rating: 5)

    The plumber Luis was professional and courteous. He worked cleanly and efficiently. He explained what was needed and why. He quoted the price and waited patiently for me to decide to have him proceed with fixing the problem. The prices to me were a bit costly but I thought about the quality. I believe the pricing was fair given the amount of time that was spent to correct the problems. He was through and I was pleased.

  • Review 96 (2019-10-02 - Rating: 5)

    What an amazing experience from the customer service on the phone to the individual that was sent over. Extremely experience and professional from the person on the phone to the individual that came over.I love the fact how this company programs. The inspection is free, the different options of cost after the inspection are sent via email, I appreciate that a lot in order to go over it as a visual. The individual that came over was extremely knowledgeable. It was great to experience amazing customer service because you really don’t see great customer service nowadays.

  • Review 97 (2022-09-23 - Rating: 5)

    I had two broken toilets, I hired another plumber who told me to buy the parts and then call him back. Then I called Goldstar Plumbing. 1st time using them, our technician, Shah Saadat, provided excellent & quality service.He repaired both my toilets & fixed a clogged sink. Everything works like new again.I think, we found a new plumber, I would highly recommend them.

  • Review 98 (2023-09-07 - Rating: 5)

    I can’t say enough good things about this company and their service. Ty has been my technician twice and he’s always so on point and thorough. They really take the time to explain the service and what’s wrong and will answer any questions you might have. I wish more companies knew how to do business like this!

  • Review 99 (2022-03-25 - Rating: 5)

    After playing phone tag for two weeks with two other plumbers in an attempt to set up an appointment to take a look at my gas furnace and provide an estimate on installing a new one, I gave up and called Gold Star. I was given an appointment for the next day, which was confirmed via text after I hung up. I was sent additional texts just prior to the scheduled appointment letting me know that Maurice was on his way. Maurice evaluated our heating system and then walked us through our options for installing a new one. Maurice made a very professional presentation and gave us a reasonable estimate, which we agreed to. Working with Gold Star has been a very positive experience so far. Looking forward to the installation in the coming days.

  • Review 100 (2017-06-14 - Rating: 5)

    Danny and, particularly, Oscar were very professional, courteous, and considerate in going about their work. When Oscar initially came for the consult to provide a quote, he took the time to take me through every service he would perform and explain exactly how he was going to do it -- no surprises. Ive had other reputable companies come to assess my water system, quoting exorbitant prices and vaguely explaining what they intended to do. It was assuring to know that Gold Star took the time to pay attention to detail and customer service, which ultimately led to a great experience.I cannot speak to the long term quality of their work as it was just performed yesterday, but I can say that they left my water system in much better condition than when they started by rearranging the pipes to make them much more accessible or more conveniently located (an added bonus). Plus they provided me with a warranty in case anything does happen. So, overall, I would certainly use Gold Star again in the future and Id recommend them without hesitation.

  • Review 101 (2016-09-30 - Rating: 5)

    My wife and I recently found out that our oil fueled hot water tank was slowly leaking from the bottom (13 year old tank - it was at the end of its life expectancy). Searching for reputable companies to replace an oil hot water tank on such short notice was extremely difficult. We had our oil company give us a quote but they were going to overcharge us by 200% and wouldnt even give us a discount! We looked on Google and came across Gold Star Plumbing. I called them in the morning and spoke to Lisa who was hands-down one of the easiest and kind people I have ever dealt with. She took note of our situation and set us up with an appointment between 11am-2pm. She called us half an hour before the technician was to arrive to our house which was nice just in case we were out the house running errands. Jose arrived at our house and we were surprised by his professionalism (he put on shoe covers before he walked into our house! Huge Plus!) and his knowledge. He took a tour of our tank and presented us with several options as well as different pricing plans. At no point did we ever feel pressured into buying something we did not want. Jose and I agreed upon the best option for our family and set an installation date for the following day. Jose and Luis arrived on schedule and completed the job without any issues. They literally left the house cleaner than it was before they arrived! He gave me instructions on how to maintain and work the hot water tank. I would highly recommend Gold Star Plumbing for anyone who wants a company that is A+ quality!

  • Review 102 (2018-12-13 - Rating: 5)

    The gals in the office are so nice and really care a lot about customers. They kept in great communication so I knew exactly what was going on to get my heat back up and running. And the technician Nestor was the most professional technician ever to step foot in my house. He put booties on before he came into the house. He was extremely professional and respectful and he did great work. If I owned the company based on how Nestor represented the business he would get a bonus from me.Thanks for a great experience!

  • Review 103 (2022-10-03 - Rating: 5)

    Excellent service. Prompt response. Fixed our issues and their solutions have maintained a system that other services have had difficulty with. I am definitely at ease knowing I can keep my family warm without worry that our heating system will fail us.

  • Review 104 (2021-09-08 - Rating: 5)

    One of the best plumbing companies on long island. Very professional, clean, and informative. There were no hiden fees. The price they said was the price it was no matter how difficult or how long it took. Will definitely use them again. (Hopefully not anytime soon). 😊

  • Review 105 (2023-08-10 - Rating: 5)

    Excellent service, very professional and was able to resolve our issues quickly. Our tech Marc was great and very polite. Highly recommend them for all your plumbing needs!

  • Review 106 (2020-05-07 - Rating: 5)

    Very professional and informative. From scheduling the appointment to the update of when the service technician arrival. 5 stars across the board. Highly recommend. GoldStar came in clutch as I ran into two emergency jobs. They care about their customers and give you your money’s worth. Thank You

  • Review 107 (2020-02-12 - Rating: 5)

    I was very happy with Gold Star service! They came earlier than they originally scheduled because I told them I had to go to work. They send you a picture of the service man with info about him, so you know who to look out for. He was quick and professional. I will be calling them again for sure!

  • Review 108 (2021-03-26 - Rating: 5)

    We needed to replace a very old hot water heater in our home. We called Gold Star because we have used their services in the past. Their people are always very professional, helpful, informative, and they clean up after themselves. They always do excellent work and while they arent the cheapest, they are reasonable and worth the extra cost. I would recommend them to anyone.

  • Review 109 (2017-09-02 - Rating: 5)

    Very professional operation....from the initiation of service, notifications of appointments, service visit, actual work, and follow-up. They do very clean work. If youre going to convert from oil to gas, ask for Oscar and Dani...they do amazing work. Marc will make sure the work is done right (also ask for him). Gold Star has my business going forward. I highly recommend them.

  • Review 110 (2019-07-13 - Rating: 5)

    Debbie (who answered the phone) was wonderful in scheduling an emergency appointment. Their truck came in just over an hour.Luis the plumber was very professional and knowledgeable. He took his time and did the job correctly. He explained everything that was done and made sure everything was working.Their prices are a bit high but the service and quality is worth it. You get what you pay for. I will continue to call them for our plumbing needs.

  • Review 111 (2024-05-02 - Rating: 5)

    Christian was very kind, professional and helpful. He explained the problem was able to fix it immediately . Highly recommend .

  • Review 112 (2017-10-12 - Rating: 5)

    Your Company is the best! No hiccup at any stage - management to the tech! Really like the attitude to attain 100% customer satisfaction! I will recommend you whenever I can !!!!!Professional, quality work and attention to detail. The team was fast, neat and very respectful of special requests. Never mind to come back to get job well done, if required.Can list many....@ Prospective CustomersExpect to pay ~20% more (I am satisfied!) and discuss the entire project regarding what is covered and what-else might be required and not covered.@ Gold StarPlease be more ethical.I believe that most of the customer doesnt have enough knowledge regarding what would be required for a complete job. Please disclose in advance what would be covered as part of the job and what will not be covered, but complementary to that particular job.It was oil to gas conversion, in my case. In the day of installation, I was informed that I had to pay for all gas leakages elsewhere in the house (the company is only responsible from the main line to the boiler). I was surprised! I was lucky that there was only leak in the kitchen area and I had to pay $ 265.60 more to fix.Overall, their service is the best and continue to enjoy for all my future plumbing, heating, and cooling need.

  • Review 113 (2024-12-27 - Rating: 5)

    They are very professional,prompt,knowledgeable and friendly. Prices quoted are reasonable.

  • Review 114 (2017-08-31 - Rating: 5)

    The whole team at Goldstar Plumbing is superior from start to finish,Yesterday i had a conversion from oil to gas, including the abandonment of a 1000 gallon oil tank in my front yard.Marc the salesman was knowledgeable, professional, personable, and professional. He answered the many questions I had. He was responsive, communicative, and got back to me promptly regarding questions I had about this big job.Oscar V., the lead mechanic, was fantastic. He led his crew through the whole job,. The work they did was excellent. Very Professional. They worked from 8 am to 10 pm, to insure the job was done. They tested everything before they left. Oscar explained how the system worked as well. They cleaned up the area extremely well. Oscar and his team put down materiel on the floors they would be walking through during the process. This was thoughtful and insured my wood floors were not damaged.I give Marc, Oscar, and the Goldstar team a 5+++ star rating.I recommend them totally.rgn, New Hyde Park, NY

  • Review 115 (2023-06-22 - Rating: 5)

    Gold Star responded quickly to my leak problem. Marc was on time and handled the job well. I will definitely use them for all my plumbing needs. Thank you!

  • Review 116 (2023-06-16 - Rating: 5)

    James and Oswaldo are the best!! They arrived quickly, were very respectful, diagnosed the problem and fixed it in less than an hour. Great service !! Great people!!

  • Review 117 (2021-03-21 - Rating: 5)

    Very professional. Clearly vocalized services and made prices clear cut. Made sure customer understands before moving on. Honest. High integrity. Friendly & respectful. Did the work promised, cleaned up. Came early & continued work with minimal breaks if any! Work was professional & pristine. Went above and beyond the services booked. Would recommend.

  • Review 118 (2019-09-29 - Rating: 5)

    I unfortunately had the bad luck of requiring my water heater to be replaced urgently due to a leak. Despite it being a weekend, Gold Star was able to help me out. Matt and his team ( Luis and Ryan) came promptly to assess the situation. They were very friendly and courteous and answered all my questions. They were transparent and very professional. Despite the difficult in the job, they were able to complete the removal of the broken water heater and install the new water heater in a few hours. My family and I greatly appreciate all their efforts and would highly recommend them for anyone requiring plumbing and hvac services.

  • Review 119 (2019-11-08 - Rating: 5)

    I called Gold Star Plumbing for a main back up and I am so happy that I did! The Customer Service was great and our technician, Luis Rodriguez, was knowledgable, friendly and took excellent care of us. I would recommend Gold Star Plumbing and will definitely call them again!

  • Review 120 (2019-04-22 - Rating: 5)

    Excellent service! Our plumber Nestor Paredes is very nice,professional and friendly. I have asked several plumbers to come to check my water heater, no one fixed it, Until Nestor came to my house and use very professional tool to find the problem and fix it. I have wasted too much money on other plumbers. Next time I will call gold service directly. They are so so so professional! Thank you very much Nestor!! Gold Service should give him a best employee award!!

  • Review 121 (2020-06-13 - Rating: 5)

    Luis and his team installed a whole new HVAC system for us. The work was done quickly and professionally. He answered all of our questions and was very thorough. Prices were fair and the process was simplified. The office was easy to deal with to handle payments and scheduling with a quick turnaround - Anjelyne was very friendly and helpful with the process.

  • Review 122 (2021-07-30 - Rating: 5)

    Our washing machine was leaking BIG TIME in the basement and the floor was flooded!! I chose GOLD STAR SERVICE because they received such great accolades on Google.I called them on Sunday and they were here Monday morning!The 2 man crew arrived and they were TOTALLY COVID-19 COMPLIANT. They were also extremely professional, friendly & knowledgeable. They explained, in detail, the cause of the leak AND how to avoid another one.Believe me when I tell you, GOLD STAR SERVICE is the REAL DEAL!! Their constant communication w/ us was excellent!! They called when they were 30 min away so we didnt have to wait around!Our washing machine is working beautifully ... NO LEAKS!!Thank You SO much, GOLD STAR SERVICE!!

  • Review 123 (2020-02-29 - Rating: 5)

    I tried to repair a leaky kitchen faucet, but after using a repair kit, the faucet was dripping worse than before. I called Gold Star and they set me up with Scott. He arrived within the time frame they said. When he arrived he introduced himself and asked was it OK to park his service van in front of my house. Which was OK. He then proceeded to put on shoe covers before he entered my home. He replaced my faucet with a new one and it was surprisingly quick. Scott was very professional and very sociable. Gold Star is now my go to person. Thank you guys so much!!!!!!-Anthony M.

  • Review 124 (2014-04-04 - Rating: 5)

    I am very pleased with the service and professionalism of Gold Star. Right from the start with the first phone call. First impressions are everything. I got an appointment the next day and Matt was right on time. He was very helpful and went above what he should of done. I love that he put on shoe covers before he walked into the house. I usually cringe when workers walk around the house. He was professional and friendly. And two days later I received a hand written note from Matt, thanking me for using Gold Star. (and the chocolate he ate...lol) I will definitely use Gold Star again. You will not be disappointed.

  • Review 125 (2018-12-29 - Rating: 5)

    I had an issue with my heating in a home we are currently in the process of selling. I needed to get the problem fixed as soon as possible. I had called in Gold Star Service and they had a tech out within a few hours. On top of the tech fixing the issue, he spent a good amount of time explaining what the issue was, the cause of it, and possible solutions to if it were to happen again. On top of being great service, the fact he was willing to help me understand what the issue was, is worth its weight. Not many places want the customer to know what problems are and how to counter act them, for the sake of repeat business. With the Gold Star Technician he understood that these problems will arise and giving his knowledge would help me in the long run and secure a future customer.

  • Review 126 (2022-02-09 - Rating: 5)

    James was on time, very courteous, professional, and clean. All pricing was reviewed before any work was performed so there were no surprises. Will be using them for all my future needs and recommend them to everyone I know.

  • Review 127 (2022-12-12 - Rating: 5)

    Erick Garcia was our service professional. He did the job to fix the issues we were having.He had a great disposition and informed us of our options for a successful outcome. Thank you Erick

  • Review 128 (2021-08-18 - Rating: 5)

    Professional and courteous. Needed a new hot water heater. I was presented with several quotes and options from Goldstar to choose from. Same day service. Installers performed a great job and went over all the details of my new equipment.

  • Review 129 (2017-02-09 - Rating: 5)

    I cant recommend this plumbing service enough. Jose was a true professional. He set out to do his inspection and did all he could to remedy any issues. Not only did he perform a clean and thorough job, but I have never seen such clean work by any plumber. My husband came home and was totally shocked not only did he leave the site clean, but he left our home in as good condition as when he first arrived. Thanks for absolutely great service, Jose!

  • Review 130 (2022-02-10 - Rating: 5)

    This company contacted me right away and was able to have a service person the same day. The service person Chris was very up front with the possible cause of my leak. He showed me the problem area and explained the situation. He was able to fix my problem that day,

  • Review 131 (2017-06-23 - Rating: 5)

    As a new homeowner with my first major house issue, couldnt be more satisfied with Goldstar Service Today (Plumbing). Theyre the absolute Apex of professionalism. Its starts with the receptionist whos was a delight on the phone. As for the plumber (Oscar Valle) I couldnt ask for a better one. He showed up on time, gave me a great understanding of the problem and gave the price upfront. He went above and beyond. Couldnt ask for a better company. All of my plumbing needs will go through them. I recommend them for all your needs, ask for Oscar Valle Smart, knowledgeable, and a absolute professional.

  • Review 132 (2018-08-22 - Rating: 5)

    This is the second time Ive used Gold Star, and once again, I was more than pleased. Their response was extremely quick, and the crew whom they sent were responsible, knowledgable, and intelligent men. They quickly understood the issue and resolved it. While I hope never to require a plumber again should that happen, Gold Star would most certainly be the only call I would make. A terrific company.

  • Review 133 (2024-02-28 - Rating: 5)

    Very positive experience with James coming to my house to give me an estimate for baseboard heating. Friendly, knowledgeable, and professional

  • Review 134 (2020-03-13 - Rating: 5)

    We needed to replace our boiler, hot water service and HVAC system but were quoted astronomical prices (that we just could not afford) from several other businesses. Earlier this week our hot water system died completely, and we were faced with the dilemma of whether to replace it, or convert from oil to gas and upgrade everything. We decided to get one final quote before deciding on which company to use, and Im so glad we did, because not only did we get a much cheaper price, we were met by true professionals who talked to us about the various options available, and listened to what we were asking instead of just trying to get the sale.Their phone follow up, customer service and communication is exceptional, and they were very prompt with their service. We met with Luis on Wednesday afternoon, and by lunch time the next day, we had a brand new boiler, HVAC system and most importantly..., HOT WATER!!!!!! The following morning they arrived and had the arduous task of removing the oil tank. I must admit, I was a little nervous of the mess that they would create, but i need not have been, because they cleaned everything up before they left. I highly recommend Matt, Luis and the team, they truly live up to their name of Gold Star service! Thank you so much,The Qureshi family :)

  • Review 135 (2017-01-07 - Rating: 5)

    Excellent service. Technician showed up on time; provided me with an estimate, offered me a number of options. The work was not cheap, but they stand by their work. I had some issues later, and I called them, and they sent the technician back to fix it, without charge. I would definitely use them again for plumbing services.

  • Review 136 (2020-02-03 - Rating: 5)

    My kitchen sink was leaking terribly, from a worn faucet and old pipes. Luis and David fixed everything perfectly! They arrived promptly and were very professional. Luis explained everything that needed to be done, and then explained how to use the new faucet. My house was left perfectly. clean. I would highly recommend!

  • Review 137 (2018-10-23 - Rating: 5)

    When my wife Rachel contacted Gold Star her first initial impression speaking with Anjeline was outstanding. Anjeine was super helpful and professional which made my wife extremely comfortable as our central air was not working and we had our elderly grandmother in the house. She took very good care of us and our concerns. Gold Star Techs came to our home, they were very pleasant and respectful. They fixed our problem in a timely matter along with being very neat and clean. I would highly recommend Gold Star for your plumbing , heating and cooling needs. We will be definitely be using them in the future.

  • Review 138 (2021-06-08 - Rating: 5)

    I have used GoldStar within the last year for a variety of plumbing repairs.They are always on time, professional, and do a neat and clean job.Isaac came last week and was pleasant, prompt and did the job properly.I always recommend them. Also, Anjelyne, who sets the appointments and is your first point-of-contact, is professional and nice.Debbie Burwasser

  • Review 139 (2022-10-27 - Rating: 5)

    Honest, reliable, and on time! I like people who will shoot it to you straight and Brian did just that. He was super helpful in explaining the differences in units and what was truly needed. I highly recommend giving them a call!

  • Review 140 (2016-12-01 - Rating: 5)

    Quick service. The two experienced plumbing guys, Lucas and Oscar, are very professional, competent, and responsible. They fixed all the problems (gas leak repair, insulated union installation, upgrade gas line, etc.) which the last plumbing company failed to do so. They are very good partners and we had a great time working together. We really appreciate their diligent work and kind hearts. It was a pleasure meeting them. Five top GOLD STARS :) Thank you!

  • Review 141 (2017-08-18 - Rating: 5)

    Oscar Valle is wonderful!I met him from a neighbor & asked him to take a look at an issue we were having. He was kind enough to walk over and take a look. It turned out to be both wAste pipes & a big job. Because of the situation here, his team came and worked tirelessly for the next two days!The guys are neat, respectful & did a wonderful job. I would highly recommend this Co & their team!

  • Review 142 (2021-10-19 - Rating: 5)

    I was very happy with the service received from GOld STar. Initially it started off a little upsetting. But they came thru and worked with me to provide a good service. Issac was very polite and knew what to do immediately. Honest and was very hard working and knowledgable of the issue. He is an excellent worker. Highly recommend isaac.

  • Review 143 (2023-04-27 - Rating: 5)

    Gold star is wonderful, timely and always helpfull. My experience with them is wow. They are fast on time and professional. I cannot say enough how glad I am that I chose them.

  • Review 144 (2020-07-02 - Rating: 5)

    My serviceman was clean polite and responsive.The Goldstar team kept me appraised of all issues. After a false start the team came through with shining colors. Thank you to Matthew Thompson and his team for making it all about service.

  • Review 145 (2020-07-08 - Rating: 5)

    Scott was on time; very professional, explained everything he found and what was needed to be done to rectify the situation. He gave me the estimate, explaining everything that would be done for the price quoted and that I was under no obligation to accept the quote. I did accept the quote and the service call was scheduled very quickly.

  • Review 146 (2022-02-03 - Rating: 5)

    This is the 4th I have used Gold Star, each time the service is phenomenal. They always make sure to send a technician right away, the problem is always identified and corrected in a timely manner. I highly recommend Gold Star! Keep up the great work!

  • Review 147 (2018-12-01 - Rating: 5)

    Gold Star Service was LITERALLY a life saver. We had a carbon monoxide issue in the middle of the night. After calling several companies Gold Star came almost immediately to assist and correct the problem. Lisa and Carmello were fantastic. I would recommend this company in a heart beat!!

  • Review 148 (2022-05-18 - Rating: 5)

    I called on Sunday and scheduled an appointment 48 hours later. Gold Star came a day early which was good service. It turned out did not really need anything as they checked out everything and surprisingly was only a setting on multiple remotes. I hope this problem does not come back when summer progresses. Thank you to Gold Star

  • Review 149 (2017-11-07 - Rating: 5)

    My experience with Goldstar was was excellent... Derlin showed up on time , was polite, professional and explained everything thoroughly. Even after completing the job he was still friendly and asked if I had any questions or concerns... he left my home neat and clean and the new hot water heater worked great!!! Very professional receptionist on phone also! Matthew Thompson should be proud of his crew!!! Thank you so much Derlin

  • Review 150 (2021-08-23 - Rating: 4)

    Your crew headed by Oscar performed their duties professionally.They left the work area better than it was.An inspection of the work resulted as follows, the installment is clean and neat.Oscars instructions of the boilers operating systems were clear and understandable.

  • Review 151 (2023-05-11 - Rating: 5)

    The plumber did the job well and quickly, and he was friendly and professional. The fee was reasonable, and they accept credit or debit cards. Great job! 🙂

  • Review 152 (2019-01-31 - Rating: 5)

    We needed a plumber and found Gold Star Service online. From the moment we called them to the time when our technician, Trevor, left, it was outstanding. Prompt, knowledgeable, neat and clean, personable, and reliable are just a few of the words that describe the service we received from Trevor and the whole Gold Star Service team.

  • Review 153 (2025-01-10 - Rating: 5)

    Great communication from the office and the technician. The technician was professional, explained available options and we had all the work done the same day. I would recommend to anyone looking for professional, fast and reliable service.

  • Review 154 (2016-03-11 - Rating: 5)

    Had a pipe leaking into the basement from behind the kitchen/bathroom wall on main floor. Spoke to Lisa at Gold Star Plumbing, she was pleasant and very helpful setting up an appointment for next day. Next day Jose arrived on schedule. He was courteous and knowledgeable. After discussing payment options, he had to cut an opening behind the lower part of the kitchen sink. That exposed the pinhole leak in the pipe. Replaced bad section of pipe and was done in two hours. Would recommend Gold Star and especially Jose.

  • Review 155 (2019-08-02 - Rating: 5)

    Huge thank you to Goldstar for coming out and doing a great job replacing my indirect water heater. Matthew showed up shortly after my call and was able to diagnose what the problem was with the old unit, replaced it with the new one and also was able to suggest and install equipment to prevent similar issues in the future. Could not be happier with the services provided at a very reasonable price. I will definitely be calling Goldstar again in the future.

  • Review 156 (2020-07-07 - Rating: 5)

    Scott was great. Very professional, clean and answered all questions and explains explained everything he did. Has been here a couple times for different repairs and is always very pleasant to talk to. Will definitely have him back for future repairs.

  • Review 157 (2020-05-20 - Rating: 5)

    Fantastic team and very professional. We moved into our house 1 year ago and already had to replace the AC coil that was damaged by contractor install. The GoldStar team was extremely professional in working through the difficult situation.Thank you GoldStar team!

  • Review 158 (2020-04-16 - Rating: 5)

    Our technician Luis was very knowledgeable and explained the problem. He performed high quality service and was very professional. Would definitely recommend using Gold Start Service! Great work, Luis. Thank you.

  • Review 159 (2023-06-02 - Rating: 5)

    My experience was excellent. They came earlier than expected and his work was fast, clean and professional. I would use Gold Star again

  • Review 160 (2019-07-11 - Rating: 5)

    I read good feedbacks about this company. So I gave it a try. I am glad I made the right choice! Very efficient and reliable service company. The technicians are very professional and knowledgeable for what they do. Very happy with my AC and heating system right now. Thank you Matt!

  • Review 161 (2022-01-23 - Rating: 5)

    Chris and James did a great job. They took their time and did everything the right way . We are very grateful to them such awesome guys. We are very thankful to Gold Star thank you

  • Review 162 (2015-04-02 - Rating: 5)

    Called in the morning with a plumbing problem. They gave me a window that they would arrive in that day, which they did. Quality work, reasonable price for repair, clean up was very tidy and neat.Would recommend this plumber if friends or family asked.

  • Review 163 (2019-10-22 - Rating: 5)

    We had a main sewer clog. The technicians were knowledgeable, thorough and explained everything as well as showed us where the problem was. They worked neat and were courteous. I would definitely hire them again.

  • Review 164 (2020-01-21 - Rating: 5)

    This is the 2nd time Scott came to our house. First time was to install new water heater next time fix gas burner. Both times Scott was very courteous polite & explain everything he was doing. I highly recommend him & Goldstar Device!

  • Review 165 (2019-11-06 - Rating: 5)

    Tech/ plumber showed up on time..It was very easy to schedule an appointment...The tech was a great trouble shooter,and checked the gas boiler system in a timely manor...We were presented with an explanation of the issues, and had an immediate estimate..the issues were fixed and we now have heat...our tech definately knew his stuff !! I would highly reccommend this company for there excellent service! Francine S.

  • Review 166 (2022-10-15 - Rating: 5)

    We needed valves for our laundry room replaced. The work was done well at a reasonable price. And the technician was good to work work as well. We would hire them again.

  • Review 167 (2023-01-05 - Rating: 5)

    Shah did extremely good work. He was very conscientious and went the extra mile on the whole job and I really appreciated it. It was cleaned up and everything. Everything works nice now.

  • Review 168 (2023-02-21 - Rating: 5)

    Shah was very nice and was working very hard. He did his best and fixed any issues that came along the way. We appreciate him for his hard work.

  • Review 169 (2023-05-04 - Rating: 5)

    Eric explained the process it would take for the repair and the price prior to having work done. He completed the work in a reasonable amount of time and reviewed what he did.

  • Review 170 (2021-02-23 - Rating: 5)

    This review has been edited. Originally, I reported their receptionist told me theyre not taking any new customers. But, I just got a call from them, notifying me this was an error, due to a misunderstanding with their answering service. Fair enough - they are sending a tech tomorrow, and I will update this review based upon my experience with their service. I will say this, they are the only company, out of about 6 of them I tried, that answer their phones, or have a human/service do so when they are busy. I like that.

  • Review 171 (2024-11-13 - Rating: 5)

    Osvaldo came yesterday on a follow up. He is very professional and thorough. The Team was very responsive to our issue, and resolved our problem quickly and professionally.Thanks very much

  • Review 172 (2024-04-22 - Rating: 5)

    Mr. Osvaldo carefully explained every detail of his work, displaying great patience and professionalism. Beyond that, hes a genuinely kind person.

  • Review 173 (2014-01-26 - Rating: 5)

    We have had two great experiences with Gold Star Plumbing, Inc. Our first experience was when a frozen pipe burst in our home and flooded our basement. Gold Star Plumbing was the only plumbing company that was willing to forego other stops in order to help us with our emergency situation. Now, we would call on nobody else but the guys from Gold Star Plumbing. They are extremely courteous, personable, and go above and beyond to help you when in need.

  • Review 174 (2022-10-18 - Rating: 5)

    Chris was amazing. He walked us through and help us understand and choose the best solution for our broken water heater. They came right away.

  • Review 175 (2018-07-17 - Rating: 5)

    Gold Star is the example of professionalism in their field. They make everything so easy. The office staff and the employees in the field are at the top of their game and you can be confident that they will give you highest quality work. The also show up within the time expected or sooner and work fast.

  • Review 176 (2022-10-25 - Rating: 5)

    Professional, courteous experience. Chris worked extremely efficiently. All problems were solved and I’ve never had an experience with a plumber where they worked in such a clean fashion.

  • Review 177 (2019-06-27 - Rating: 5)

    Matt and his crew came out on time and got the job done cleanly. The while crew was very professional and walked me through the whole process...the mini split they installed is awesome! Highly recommend.

  • Review 178 (2024-03-16 - Rating: 5)

    I was happy to have your company here to check on the boiler . James was good and knowledgeable. I will call them again if I needed them

  • Review 179 (2024-10-10 - Rating: 5)

    As always, wonderful service and great team!

  • Review 180 (2022-05-27 - Rating: 5)

    James’s was very detail about everything, our A/C is kind of old, he explained what might be the problem in the future and gave us suggestions how to solve it. We did not repair the leaking problem right away, but got an idea that we might need to install a new A/C soon.

  • Review 181 (2017-01-26 - Rating: 4)

    Very prompt, reliable and professional service. I called on a Friday because I noticed a leak in my basement. Unlike the other company trying to impose a $170+ charge for consultation, they only charge $29.99. They helped me to get a plumber at my house within 3 hours. They were at my house the next day to replace my exterior sewer pipe from the house to the street. The job is very expensive! They damaged half of my sidewalk. The damage couldve been reduced if they cut the sidewalk instead. now i still have to pay for a new sidewalk and grass.

  • Review 182 (2024-02-28 - Rating: 5)

    James was very knowledgeable and came out the next day to work on our tankless water heater.

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