Botto Brothers Plumbing & Heating in Hicksville

Review 1 (2024-05-07 - Rating: 5)
I did a oil to gas conversion with Botto Brothers. Roger Botto was easy to work with as we went over various options. They installed a high efficiency boiler and new indirect hot water heater at a very competitive price. They used all quality parts, installed to code and the install was professional and neat.

Review 2 (2024-09-10 - Rating: 5)
Botto Brothers are always here when we need them. Service people are super nice and helpful.From installing an entirely new heating unit to helping with a pilot problem.We have been recommending them for years.

Review 3 (2024-05-16 - Rating: 5)
We were very pleased with Roger and his team. Our project was more involved than a typical demo and Reno. Roger was knowledgable and available. We had total confidence in his ability to see this through. His tradespeople were excellent as well. We started when promised and finished in a timely manner and on budget. We love the finished bathroom. We would highly recommend Botto Brothers !

Review 4 (2022-07-31 - Rating: 5)
When you need a plumber, call these guys! Botto Plumbing answers the phone and shows up with super professional work and honest pricing. Their “don’t stop until the customer is completely satisfied” culture starts at the top in this family business and continues throughout their entire team. Most plumbing companies offer “your next day, worst nightmare,” “cookie-cutter” approach and all decisions are tightly controlled in their office to save cost and time. Not Botto Plumbing! Botto’s on-site plumbers are trained and encouraged to think and do what is the best for their customer. They installed an external natural gas line and connection for my barbecue. They were incredibly polite and accommodating to ask for my input and offer options and solutions during the entire installation. In the end, I received a customized job that not only performs perfectly but also looks great.

Review 5 (2021-04-07 - Rating: 5)
I used Botto Brothers Plumbing for some small/medium jobs in my house and they performed the work well and very professional plus respectful while on-site.I finally was able to stop by their showroom. Welcomed me as I walked in and were extremely helpful. They arent pushy at all and willing to answer ALL your questions no matter how trivial. I was able to also meet the owner who came out to say hi and ask how I was doing.They make you feel comfortable spending your money and getting quality fixtures and work. Im having them do more work upgrading the bathroom downstairs and replacing outdoor fixtures for the summer.

Review 6 (2020-12-08 - Rating: 5)
Excellent service, was able to fix a previous contractors mistake on my radiant heating. Chris took the time to diagnose the problem & made sure everything was running smoothly before he left. Answered all my questions & concerns. Paid attention to the details, very professional & knowledgeable about Lochinvar gas boilers. Highly recommended.

Review 7 (2019-01-24 - Rating: 5)
I have been dealing with Botto for over 40 years going back to my parents house in Hicksville. I have used them in Business for the company I worked for a warehouse in Syosset and two homes in Massapequa. With one home being a complete Bathroom redo.Nothing but praise. I have referred them to people all over Massapequa, Hicksville, Syosset and so many places. They are personable, responsive and yes they charge for what they do. Remember you get what you pay for. If you want something done and done right this is the company you need to use.

Review 8 (2020-11-10 - Rating: 5)
Needed my kohler jetted tub repaired. Required two visits after diagnosing that I needed all new parts. Plumber Tom was on time both times, very professional and a pleasure to talk to. Would definitely recommend these guys.

Review 9 (2016-03-03 - Rating: 5)
I recently called Botto Bros. Had a pipe freeze and it destroyed my home. They were so professional, came immediately and got my system back up and running within a few hours. They are very responsive and on time. They said they would be there right away and they were. Thank you Botto for taking care of my situation!

Review 10 (2022-11-23 - Rating: 5)
I highly recommend Botto Brothers, they know what they are doing , they take care of their customers even after the completion of their work, Staff is very attentive and respond to their clients needs, Both Maria and Jennifer are a great team along with the Owner Roger .. It was a pleasure doing business with our local plumbing company, family owned Botto BrothersGood Job you guys did today, Very much appreciatedThankyou Botto Brothers and Team 👏

Review 11 (2017-09-05 - Rating: 5)
I found spent months seeking a qualified contractor to renovate my kitchen and several bathrooms. It was a frustrating and fruitless search, until I found Botto Brothers. I called them on a Wednesday and was able schedule an appointment for the next day. Hunter Botto arrived on time, conducted a thorough walk through of the rooms we wanted done, LISTENED to what we wanted, offered some very insightful ideas, and made notes. We received a detailed estimate the NEXT DAY, and we hired them soon after. Hunter was very helpful during the planning stage, and the work began almost exactly when they said it would. The entire Botto Brothers staff was friendly, courteous, professional, and competent. I was impressed with every one of them throughout the project. The work was completed in a timely manner, and the finished product was better than we imagined it could be. I would recommend Botto Brothers for any renovation as well as for every day plumbing needs. Far and away the BEST experience I have ever had with any home improvement contractor.

Review 12 (2019-08-15 - Rating: 5)
We have used Botto for over 20 years. They are professional and get the job done. Top notch group. Highly recommend them.

Botto Brothers Plumbing & Heating