American AC Heat Plumbing

Located in Hawthorne, California

Address: 3437 Jack Northrop Ave, Hawthorne, CA 90250, United States

Phone: +1 800-321-9494

Rating: 4.9

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-15 - Rating: 5)
American AC Heat Plumbing technicians are so great. Johnathan Salazar and his sidekick, did a very thorough 19 pt. inspection on our two large and one smaller heaters and replaced all our filters. He fully reported his finding back to us before leaving. Great to work with both of the guys, very professional, neat, clean and thorough? Very happy with all the staff weve met.

Review 2 (2024-11-14 - Rating: 5)
We’ve used their services in the past for other stuff but this was due to heater not working right. Scheduling was awesome and so quick and on time. Brent came in and after discussing he explained possible issues and then once done he was able to fully explain what the issues are and related to other things. Very thorough and considerate of costs as well making sure the job gets done right and in timely fashion as they have to finish tomorrow. Went above and beyond. Really happy thus far. Thank you Brent!

Review 3 (2024-12-24 - Rating: 5)
Excellent service overall. They arrived on time and went to work immediately. Finished when they said they would. They explained an issue with my furnace but did not pressure me to sign up for more expensive work.I recommend American AC.

Review 4 (2025-01-01 - Rating: 5)
Ismael was not only on time and genuinely courteous, but he did an amazing 5 Star job! I would hire him to fix everything, if I could! Excellent and thorough!

Review 5 (2024-12-29 - Rating: 5)
Our tech was Jarrod Mattson. He was one of the nicest, most respectful, and knowledgeable representatives from any company that my wife and I have ever experienced. He answered every question that we had and made us aware of every option available to repair/maintain our HVAC system. We were more than happy to become members of American AC Heat and Plumbing knowing that they employee techniciansike Jarrod. Thank you Jarrod!

Review 6 (2024-12-11 - Rating: 5)
The technician who repaired my refrigerator door that was not closing properly was exceptional! He was punctual, professional, and highly efficient. I am extremely happy with the service and will confidently recommend this company to others.

Review 7 (2024-08-03 - Rating: 5)
Reached out to American AC Heat Plumbing for a long overdue check-up of what we just found out is a 17 year old system. 😳😅 We took advantage of their Rejuvenation Service offer for $129.00.In the last couple of months, we’ve noticed a marked increase in a humming sound when the AC came on, similar to what a struggling old car sound would make. In addition, we noted that the air wasn’t as cold as it used to be.Brent came by who was very friendly, professional, and knowledgeable. He checked both units inside and outside the house, and not only showed and explained to us in real time what the issues were, but gave us options on what we could do without feeling pressured into doing something. Unfortunately, for us, it was a freon leak at the infamous coils that were showing rust, an inevitable sign of the end. ☹️😞 Considering the age of our unit, effects of R22 freon on our ozone, we had it sealed, hoping & praying that it can buy us a little time until we can financially afford a new one. 🙏🏼🙏🏼🙏🏼 Soon after this was done, we noticed a change in the coolness of our home, but the humming remained. Of note, the motors and blower were changed a few years ago, which could be running at a higher speed, taxing the system and causing the humming sound.🤷🏻‍♀️For peace of mind, we also signed-up as a member, paying $19.95/month, but also getting an immediate discount on service performed today ( not including Rejuvenation Service). The beauty is that if/when we’re ready for a new unit, this repair cost can be applied towards it.So, here’s hoping for the best. 🤞🙏🏼🤞🙏🏼

Review 8 (2024-12-15 - Rating: 4)
I had technicians come out to inspect my house heater and give me a quote for my hot water heater. Frank was great and the quote was thorough. Very professional. Their quote was the highest out of the 3 I got, so always check around before you buy.

Review 9 (2024-11-11 - Rating: 5)
Ramiro did a great job troubleshooting the 18 year old heater pointing out what should be replaced. And while doing that he actually got the electric motor to start working! So, good job Ramiro.Then the Comfort Advisor came in at our request and gave us the details in laymans terms on replacing the old heater with one of their products which we completely understood.

Review 10 (2024-11-03 - Rating: 5)
The technician was right on time, was updated an hour prior to his arrival. He started off explaining the process and what was covered under the service I was paying for. I’m an electrician by trade and can differentiate between someone who works to pay their bills and someone who is passionate, and that he was. The company in a whole was up front snd honest, and when I am ready to have the recommended work done, I will be calling them back.

Review 11 (2024-08-03 - Rating: 5)
Jonas and Ben were our service team. They both were knowledgeable, polite and very professional. I would refer either of them to friends. They did a complete and thorough job without pressure. Their attitude and work habits one doesn’t see that often today. It was refreshing to see that professionalism.

Review 12 (2024-10-18 - Rating: 5)
Air conditioner stop working. American Air was easy to schedule, arrived on time, wore shoe covers inside to protect my flooring, knowledgeable about what my issue was, repaired it quickly, and was reasonably priced. They also have a monthly membership program that includes an annual air conditioning and heating servicing as well as discounts on other services as needed for a reasonable rate. Will definitely use again!

Review 13 (2024-11-10 - Rating: 5)
Frank Ramirez, a Service Technician, was friendly, knowledgeable, and professional. He walked me through the repairs my furnace needed and was patient as I asked questions. I would recommend him and American AC, Heating, and Plumbing.

Review 14 (2024-10-12 - Rating: 5)
Since Jarrod fixed the air pressure issue and suggested to replace all old ducts, we waited for Frank to come for inspection of the ducts. Frank explained that the old ducts are leaking air and put too much pressure on the A/C unit. He presented a detailed review of the different options and gave me a fair price to move forward. He is very friendly, knowledgeable, and very professional. Thank you Frank

Review 15 (2024-12-11 - Rating: 5)
My now-deceased husband purchased My AC/Heater unit from American AC/Heat before he died in a motorcyxle accident 15+ years ago. I didnt want to get the unit serviced, but was forced to as the heater started blowing cold (not warm) air. Not only did My Tech Guy fix Me up - warm air blowing again! - I even jumped on Service Club Membership. Why? Because I get to exchange money for American AC/H to take all the maintenance aggravation off My plate! A worthy use for My limited financial resources, IMHO.I Trust these Folks, and - by extention - I Trust this organization. Not because of their intent: Because their behavior with Me, the Customer backs up the talk. These Folks treat Me the way I _want_ to be treated. And because of this and all My future Experiences? They will keep Me as a Customer for the rest of My physical Life.Thank You, JV & American AC/H!

Review 16 (2024-11-15 - Rating: 4)
Although Eric arrived a few hours after the scheduled window, he was very quick to solve the problem. He was pleasant, thorough and easy to work with.

Review 17 (2024-11-03 - Rating: 5)
The service was excellent! Victor took time to answer all of my questions. Explained exactly what he was doing showed me pictures and gave me the results

Review 18 (2024-11-08 - Rating: 5)
Ramiro did an excellent job. He is very personable, knowledgeable, confident and efficient. American AC is very fortunate to have him as an employee and representative of your company.

Review 19 (2024-07-18 - Rating: 5)
Jonathan was a great technician. Professional, polite, informative and very personable. Took care of our AC tune in a timely manner and when finished, he explained everything he did and what he found and what steps we should take moving forward. American AC Heat and Plumbing is lucky to have him as an employee. Couldn’t be happier!

Review 20 (2024-07-31 - Rating: 5)
Frank and Jose were great! They were at my house on time and diagnosed the problem quickly. They also inspected all of the equipment and pointed out all the problems with my old unit and recommend a new one. No pressure at all. I would highly recommend this company.

Review 21 (2024-07-02 - Rating: 5)
Your service technician Jonathan Salazar was very pleasant. Explained To me about servicing the HVAC. He was very thorough and checked everything inside and out. The best thing I did several years ago was find American heating and air. They are a wonderful company and do a thorough And excellent job. I would always highly recommend them.

Review 22 (2024-08-06 - Rating: 5)
Knowledgeable and very good plumber. Great addition to the company. He was very helpful and very professional. Definitely we will use Mr. Jara over and over again.Thank you Jaime Jara.

Review 23 (2024-08-17 - Rating: 5)
So far so good. I replaced my old heating furnace by upgrading to heat and air conditioning. Going from gas to electric. The entire team has been very responsive since my first phone call.There’s a saying you pay for what you get, we had an issue and it was addressed.This time around I’m satisfied, I payed for it. American heating has been professional and reasonable with completing the jobSomething we don’t find anymore in business relationships with the consumer. It’s difficult to find a trustworthy company these days

Review 24 (2024-07-11 - Rating: 5)
Solid company! Jonathan and Jarrod were punctual, courteous and honest. They answered all my questions, and along with their boss Jim, were able to get a good deal for me. I definitely recommend this company.

Review 25 (2024-07-28 - Rating: 5)
What I love the most about American AC Heat & Plumbing is how every technician they send represent the company well. They are professional knowledgeable & they respect you home. I was sold at the the mat & the booties for their shoes. Emmanuel was very helpful & knew his job well. Thank you again AAC HEAT!

Review 26 (2024-07-25 - Rating: 5)
Alex and his partner were fantastic. The company before them said the A/C would cost about $5,000 to fix above the $1,800 we paid to see if that might work. I got a little suspicious and said no. So we called American AC Heating and Plumbing. They came out assessed the situation, told us the other guy was wrong, we didnt need a new compressor and all it cost us was $800. We are so happy with them that we are now on their service plan.

Review 27 (2024-06-09 - Rating: 5)
Erik was fantastic. He diagnosed the problem with our A/C quickly and took care of it quickly as well. He also did a great job of showing me everything he was doing with pictures so it was honest work. We will continue to use this company!

Review 28 (2024-06-13 - Rating: 5)
Great service, excellent customer service. Price special was right. My technician Ramiro Padilla arrived on time he was so friendly, professional, nice , clean . He has explained everything and made the recommendation. I will keep him as my technician. Thanks so much !

Review 29 (2024-07-28 - Rating: 4)
Technician was one hour and 15 minutes late from the scheduled 2-hour appointment window. Also, my specific instruction to contact customer to receive special direction BEFORE arriving the gated community was written instead on the work order as “call customer upon arrival.” Of course the technician ended up at the wrong entrance with no remote access. Frustrating experience. Fortunately, technician Jonathan was very good and saved the day.

Review 30 (2024-11-21 - Rating: 5)
Brent was pleasant and knowledgeable. He explained the options and I am happy with the service he provided.

Review 31 (2024-11-12 - Rating: 5)
Brent was very knowledgeable on heating and air conditioning systems, gave me information on what services I needed, showed me photos of my equipment and was very honest, prices affordable.

Review 32 (2024-11-14 - Rating: 5)
Very professional, explained all the options and helped us decide what was best for our family. Would highly recommend American A/C and heating!

Review 33 (2024-06-19 - Rating: 5)
I have had a horrible experience with our heating unit in the past 2 years and even though it is replaced, I still have issues. But one thing is Eriks customer service is amazing. He explains the issues and how he will try to correct it and runs all unsolved problems to higher management. I thank him for always bring honest.

Review 34 (2024-07-31 - Rating: 5)
Very great experience with AC Air Conditioning and Heat. The technician Chris was awesome. Very knowledgeable and helpful in explaining the process and what needed to be done now as well as in the future. Highly recommend this company to anyone needing AC or Heater Services.

Review 35 (2024-08-05 - Rating: 5)
The American AC technician, Johnathan Salazar, was very thorough, and informative of the various inspectionfunctions he was performing. His explanation of items requiring followup was complete and in a manner that I was able to understand. He is an excellent representative for your company. Frederick Tice

Review 36 (2024-05-08 - Rating: 5)
Erik Garcia replaced several parts on our 10-year-old HVAC system. He was very personable and clean, wearing covers over his shoes. I can’t vouch for quality yet because we haven’t tested the system. Same with value.

Review 37 (2024-07-19 - Rating: 5)
Jonathan was quick, efficient and very friendly during his service. Very knowledgeable and went above and beyond the tune-up. Recommend.

Review 38 (2024-11-13 - Rating: 5)
Juan Ramos has been my American AC technician for three services. He is excellent. He is very professional, detail oriented, explained everything he was doing, gave me a list of things he did, made suggestions for items that would need to be replaced. I will definitely request that Juan Ramos work with our home air conditioning projects in the future.

Review 39 (2024-07-31 - Rating: 5)
I really appreciate this company for AC needs (not plumbing!!!). They are so helpful and professional and reasonable. Their staff are all wonderful and respectful. Danny was here tonight and such a delight as always Highly recommend!

Review 40 (2024-06-27 - Rating: 5)
Jonathon Miller was outstanding. He came in and diagnosed the problem very quick. The problem turned out to be bigger then we thought. The cost of repairs for a 21 year old AC, actually made us decide to replace it. Bottom line replacement will be done tomorrow, great turn around time.

Review 41 (2024-07-18 - Rating: 5)
Juan was STELLAR and so incredibly thorough -- spent almost 3 hours cleaning and sprucing up my 3 ton and 5 ton units on my house. Highly recommend!

Review 42 (2024-12-20 - Rating: 5)
Hector was great! Explained everything thoroughly and didn’t mind the pups running around 😊

Review 43 (2024-06-23 - Rating: 5)
Danny did a good job showing me what went wrong with the air conditioner. asked for second person to assist with what should be done. had to replace the whole thing was not happy about it because the other was only 2 years old. but I have confidence in the new air conditioner and the confidence workers. and you stand by your work I wish I had your people the first time. Lessons learned the hard way.😪

Review 44 (2025-01-02 - Rating: 5)
I left a review on Google for this company three years ago right after they start installed all new ducks in HVAC. Three days after I put my review I realize they charged me over four times what it would’ve cost me to have anyone else do it and I can’t remove my review from Google so I wanna put one here. Don’t trust them get several estimates. And if they call someone out that pulls out that binder with the pictures of what they offer with no actual breakdown as to what stuff is costing run because you’re going to be taken to the cleaners. It’s a shame because the actual workers are super nice really polite and do a good job but the person that came out to give us the quote who said he was the owner’s son is a total con man! I would never intentionally refer these people and I’ve even warned my neighbors against them after the work had been done I don’t.

Review 45 (2024-04-29 - Rating: 5)
Jim Smith, Danny Padilla, Erik Gonzalez, Anthony Cansueco are all great people. They all showed good customer service, professionalism and answered all of our questions in a polite manner. Overall, we had an excellent experience with American Air conditioning and Heating.

Review 46 (2024-10-22 - Rating: 5)
Best in the business!!! They helped me with all my needs, and were super easy to talk to and accessible. Highly recommend.

Review 47 (2024-05-03 - Rating: 5)
I was a bit wary at first, but I ended up being very pleased with Jonathan and his trainee, Leo. They were extremely professional, very friendly, and they explained things thoroughly to me and showed me pictures of everything. I didnt feel that they were trying to upsell me or coerce me into doing anything that wasnt absolutely necessary at this time. I would definitely use them again!

Review 48 (2024-01-11 - Rating: 5)
Jonas was absolutely phenomenal. He pulled out the “red carpet” (literally). Jona was very pleasant, knowledgeable and very detailed with his work. What I loved most, besides his pleasant demeanor and his attention to detail, was his attention to ensure our home stayed clean in the process. He laid down mats and the necessary tarp to ensure there was no mess left behind. This was our first time using American AC and Jonas was such a positive representation of the business for sure. We definitely signed up for the membership to ensure we will always have Jonas as our technician.

Review 49 (2024-06-26 - Rating: 5)
Frank Garcia from American Heating and Air was great. He is an outstanding representative for the company. He was friendly, efficient and thoroughly explained the service he provided.

Review 50 (2024-03-23 - Rating: 5)
The technician from American Air Conditioner- Heating & Plumbing arrived at the scheduled time, He explained what he had to do. He was very efficient in completing inspection and showing me the parts that he would replace. He reminded me that draining the water heater was also included under our Service Membership Plan. The Company must be proud of this young man. Courteous, very efficient!

Review 51 (2024-07-16 - Rating: 5)
Francisco Silva was on time and respectful of our time. He explained the task and findings very well. Thanks! 7/16/24 another great service today. Much appreciated. The reps know their trade and are very courteous and patient.

Review 52 (2024-07-12 - Rating: 5)
Ramiro was outstanding! He was very thorough! He checked every option to find the solution to the problem with the AC unit. Excellent service technician!!!!

Review 53 (2024-03-02 - Rating: 5)
Jonathan arrived to my home on time and was very professional. He explained the whole process thoroughly and was detailed in his work and cleaning after the job was complete. I appreciated all the information he provided to my wife and I.Jaime Jara came to my home to do a plumbing inspection and assist with my water heater. He was very professional and detailed in his work, and provided us all the information necessary to give us peace of mind. thank you, Jaime!

Review 54 (2024-06-23 - Rating: 5)
Brent was friendly, knowledgeable and helpful. He not only fixed my A/C unit, but he also told me that one of the wires was damaged and provided me a quote on how to fix it and save money.

Review 55 (2023-11-21 - Rating: 5)
I was thoroughly happy and satisfied with this company. They are thorough with their inspection. Not rushed, explain the problem, if there is one and explain all options. They show in photos, what is wrong with your appliance. Arrange for any repairs with your permission. Take their time with inspection and guarantee the proper correction. Customer service is top notch. Family owned business with honesty and integrity.

Review 56 (2024-07-06 - Rating: 5)
I had excellent service; my technician was on time and did a great job. I recommend this company highly. Ive been a homeowner for 57 years and know what to expect.

Review 57 (2024-06-27 - Rating: 5)
Rimero was a great technician and extremely informative for our A/C inspection. He explained everything clearly and concisely. He was kind and respectful as well.

Review 58 (2024-07-16 - Rating: 5)
Danny was thorough in the tune-up of my AC and communicated the issues and risks related to taking no action to remedy minor problems. Great work, Danny.

Review 59 (2024-05-30 - Rating: 5)
Both Jonas and Jose were quick, friendly, knowledgeable and well, just great! I’d definitely be pleased if either of them showed up at my home again to service our AC/heat.

Review 60 (2024-05-31 - Rating: 5)
Chris was very friendly and courteous. I felt very ‘at ease’ with him. He comported himself with very professionalism. He explained, before anything, what were all his tasks to perform. He conveyed knowledge.

Review 61 (2024-05-11 - Rating: 5)
We had the Wonderful Experience of having Erik Garcia to Our Home regarding Our AC Unit. He was On time Considerate and Thorough. He diagnosed the problem with clear answers on How to Fix and Proceed. We were Very pleased and will Definitely Use American AC Again 👍😊

Review 62 (2024-05-01 - Rating: 5)
Jonas and Anthony were thorough, professional, and very personable. They took the time to run a complete diagnostic and explained system needs and proactive maintenance. Overall very positive experience and we will contact Jonas, Anthony, and their team for future needs.

Review 63 (2024-06-28 - Rating: 5)
Brent was very professional and friendly. He answered all of my questions and explained in a way I was able to understand. Very impressed and I signed up for the maintenance program.

Review 64 (2024-05-21 - Rating: 5)
Did a PM and provided an update on our central air system. Diagnosed faulty capacitor that we had replaced. Assessed blower motor and heater box.Cleaned up work area in attic. We signed up for planned maintenance. See you in the summer.

Review 65 (2024-06-20 - Rating: 5)
Ramiro from American AC was awesome! He was thorough and patient and helped resolve our issues. He definitely gets five stars!

Review 66 (2024-02-23 - Rating: 5)
Jamie did a great job with our heating system check-up today. After he did the testing and evaluation he went over all the results at the end. And now that they offer plumbing services he also checked our water pressure while he was here. Thanks!

Review 67 (2024-05-22 - Rating: 5)
Arrived on time. Sent id photo ahead of time. Did a thorough cleaning of our compressor and identified a faulty capacitor. We had him replace it. Spent 90 minutes here and did a fantastic job.

Review 68 (2024-04-26 - Rating: 5)
Very pleased with the technician Danny Padilla and his professionalism and friendliness. Danny always asked if I wanted to watch or visually see what the components looked like. Would recommend American AC Heating and PlumbingThey go above and beyond with the customer service.

Review 69 (2024-07-03 - Rating: 5)
Met Chris a year ago doing work for my buddy. Called him to look at my AC unit. Very friendly knowledgeable and courteous. Highly recommend Chris

Review 70 (2023-11-28 - Rating: 5)
Thoroughly impressed by the level of service from American Air Conditioning. Their employee, Frank Ramirez, arrived promptly on time. He was considerate and polite, especially to our two large dogs that can be rambunctious with visitors. Frank was thorough and detailed with our A/C service. I’m sure that he didn’t miss any detail and he was honest with his assessment. I have recommended American to friends, and will recommend again.

Review 71 (2024-08-05 - Rating: 5)
Chris was professional and friendly.This has been my experience with all American AC and heating reps. I am very pleased with the service

Review 72 (2024-03-12 - Rating: 5)
Really excellent service by Daryl. He did a thorough check of our HVAC system, explained things clearly and did not try to oversell me on extras. It was easy to schedule an appointment and Daryl arrived right on time. Very impressive company and service technician. I will continue to use them.

Review 73 (2024-11-15 - Rating: 5)
Today 11/15/2024 Jonathan came to do my annual furnace maintenance. He and his trainee were pleasant and efficient. All done for another year!Christopher came to look at a plumbing issue. He was prompt, courteous and friendly. Also competent! Thanks Chris!

Review 74 (2024-05-08 - Rating: 5)
Brent the technician was very helpful and knowledgeable. He gave me a good appraisal of my system and the next option. He was also very pleasant and friendly.

Review 75 (2024-01-23 - Rating: 5)
Jonathan Miller was very friendly, and took care not to track in dirt. Very clean and he was very well informed about the problem with our furnace. He gave it a thorough inspection and found out exactly was wrong and offered different options to resolve the problem. We are completely satisfied with him and his service.

Review 76 (2023-11-25 - Rating: 5)
Daryl Mayatte did a really good job providing scheduled service for our heater. He clearly explained the scope of his work and completed it earlier than he initially estimated. He provided great attention to details while describing the current status of the entire system. This the best service appointment we had with American Air Conditioning and Heating so far.

Review 77 (2024-08-01 - Rating: 5)
Danny and Eddie were great technicians who were able to show and explain what was wrong and different options for repair. Thanks for your help- ac unit it now working again!

Review 78 (2024-04-10 - Rating: 5)
Fantastic and friendly service! Jarrod was my HVAC tech/diagnostician and he was so friendly, knowledgeable and professional. He gave me some great energy-saving tips and made sure my AC unit was perfect before he left. I would absolutely recommend Jarrod and American AC Heat Plumbing for any HVAC needs!

Review 79 (2024-04-04 - Rating: 5)
Had the home AC system inspected for the expected hot Valley summer. The technician, Jonathan was honest and informative about the condition of my system. He made recommendations about future maintenance and repairs. The cost of the service was reasonably priced.

Review 80 (2024-02-17 - Rating: 5)
Daryl and the rest of the team with American AC were really great. They keep our AC unit running great, they are professional and very friendly. They also provide very good advice in maintaining or updating parts that are needed. We love working with this company.

Review 81 (2024-10-30 - Rating: 5)
Chris D. Was a pleasure to have do my 6 month free inspection. He arrived in a timely manner and performed the inspection. I was impressed with his attitude and excellent interpersonal style. The inspection went well and I’m very satisfied with the service from American Heating & Air.5-04-23. Erik Garcia and Hector installed a compressor saver module. They were efficient and did good work with the installation. Both technicians had good manners and were a pleasure to have in my residence.Eric Garcia repaired my water heater today. He had a positive attitude and was a pleasure to have as the service technician. Mr. Garcia was kind, courteous and exhibited high quality work skills. I’ve had previous work by American heating and air. This was no exception. I highly recommend this company to others.On 5-3-23 Mr. Chris Droge performed maintenance on my hvac. He was courteous, professional and a pleasure to have as a service technician. I’m very pleased with the service that he provided.I had a very positive experience with Mr. Josh Lawson & Mr. George Balogh /American Air Conditioning & Heating. I am feeling very good about my purchase of a new heating & Air Conditioning System. Both gentlemen were highly knowledgeable, caring and sincere in their attitudes. Today, Ernie & Vante began the installation of my new system. Things are going very well. Both gentlemen are very focused and are producing very positive results. Dusty installed my custom register. Another great job by this company.On 4-10-21, Danny Padilla did a maintenance check on my ac/heating system. Also, Hank, came to check on his status. I’m very impressed and satisfied with their visit. Both men were courteous and quite professional.On 9-24-21, Tino Ruiz did an annual maintenance check on my air conditioning. Mr. Ruiz was a pleasure to have at my house. He was cordial, professional in his attitude and took the time to explain all the things he was doing. I hope to get Tino when I need any service on my system.On 4-07-22, Jarrod did semi-annual maintenance and check-up on my Air Conditioning. He was pleasant and did a good job in checking out my home air system. It was a pleasure having him as the technician.On 11-25-22, Juan Ramos did a maintenance call on my heating system. He was a pleasure to have in my home. He had a trainee with him. His name was Max. Both technicians were very thorough. I was impressed with both of them.Oct. 39, 2024, Victor came and did semi annual maintenance in my heating/ air. He was thorough and a pleasure to have in my home. I’m very pleased with the service he provided.

Review 82 (2024-10-22 - Rating: 5)
We always get great service from American Air Conditioning & HeatingThe guys are always on time and do a wonderful job.Thank you!Its been awhile since I left my original review for American AC Heat and Plumbing and I wanted to provide an update to say, after using them for over 16 years we still are very happy with the service we receive.We recently hired them install a new heat pump system at our house. Its working great and all the guys who come out to service the sustem are always friendly and totally professional.

Review 83 (2024-10-19 - Rating: 5)
I’ve been with American AC&H since I purchased my home. On their recent maintenance visit, Jonathan Miller did a thorough job cleaning & inspecting my unit and all related equipment. The American AC&H staff are very professional & thorough, they know what they’re doing. They are my go to when it comes to plumbing, maintenance & A/C needs!

Review 84 (2023-11-27 - Rating: 5)
Every service tech has been professional, polite, and efficient. Most recently their technician trainer Alex Dominguez was on my routine maintenance call and he was very helpful in explaining the various issues with our system. We will be using them to replace our water filter and eventually when our old HVAC dies to replace that system as well. I’ll also note their schedulers are very nice and helpful on the phone!

Review 85 (2024-06-23 - Rating: 5)
We had the company put in a new system three years ago. The AC wouldn’t come on after we had a brownout. They did a service call to diagnose what was happening. The system needed to be reboot. The technician was efficient and professional. We are pleased!! Hector Mejia did a fabulous job!!

Review 86 (2024-07-19 - Rating: 5)
Absolutely amazing customer service as well as a detailed and easy to understand explanation of what is wrong and what services they offer. Highly recommend!

Review 87 (2024-03-25 - Rating: 5)
Jonas Roper and trainee Emanul were friendly, extremely informative and most professional as they went about completing their work. The best move I made was to call American AC to service our heating/ac unit. As a result of your companys work policies and the efforts of Jonas and Emanuel we signed up for membership in your service plan.Leonard Rosenberg

Review 88 (2023-12-26 - Rating: 5)
We had both our units replaced by this company and we had such a great experience. We chose to buy a maintenance plan, and today we had the units serviced by Frank R and he was amazing. He wore booties over his shoes, and put his own mat at our front door. He was so respectful with our home, and how he explained everything hed be doing to the units. He was extremely professional, clean, thorough, and knowledgeable. He explained everything and showed us pictures to back up everything he was doing. Great guy, great work. We highly recommend them.

Review 89 (2023-08-17 - Rating: 5)
I give them the highest ratings. So thorough. So professional. Friendly, knowledgeable and efficient. I will recommend American Heating & Air to everyone I know in Los Angeles.

Review 90 (2023-08-24 - Rating: 5)
I have been a customer for ten years and wouldnt trust my heating and cooling needs to anyone else. The first system they installed for me worked beautifully until age got the best of it. I had manufacture issues with the second system., and they were diligent about resolving the problem. They came to my home over 7 times in back to back visits until things were resolved. Erik in particular was amazing to work with.. always honest, always professional, always on time. He did exactly what he said he was going to do and that made the situation bearable. I refer all of my friends to this company.

Review 91 (2024-03-03 - Rating: 4)
Brent was a nice technician. He went through and explained his inspection. He explained the capacitor had lost some of it’s effectiveness but still was working and explained what might happen if it failed. Decided to have it replaced but the highly mark up for the cost of the capacitor and I’m sure all the parts American AC offer to it’s customers is unbelievable. I know that is the service industry standard not just to the HVAC services. That was the dark cloud of the whole experience.

Review 92 (2024-05-03 - Rating: 5)
Ismael did a great job and found the solution of our problems explain everything thoroughly admitted easy for us senior citizen to understand what were working with cuz we do have a sense of forgetting things thank you so much for your time and your effort and coming out.

Review 93 (2024-04-20 - Rating: 5)
Erik was on time, very thorough, extremely professional, respectful of my home & kept the area clean!! We were very impressed on his knowledge & ability to provide the options the company offers!

Review 94 (2024-01-17 - Rating: 5)
Jaime and Edwin came for my regular service and they answered all my questions (and I had a lot) and they were really thorough with my plumbing inspection, which is a great new service. They helped identify a couple of plumbing issues I have and will likely give them a call in the near future to resolve. Both the technicians were very kind, knowledgeable and professional. In fact, all technicians that I’ve worked with from American have been and is the reason why I continue to work with them even though the pricing is higher than other companies.

Review 95 (2023-12-21 - Rating: 5)
Frank Ramirez is a credit to American AC & Heating! He is very personable and delivers great customer care. I would recommend him and this company to anyone who wants good service. He did a thorough inspection of my Heating unit, shared actual pictures of its’ current status, changed the main filter, AND drained a little water from my water heater (to make sure the bottom wasn’t corroded). Who knew?!?The monthly service plan is worth it because it has given me ‘peace of mind’ knowing that my AC/Heating is all in good repair! Thanks Frank and American Heating and A/C!!! Merry Christmas!

Review 96 (2024-02-08 - Rating: 5)
Daniel Padilla was professional and very knowledgeable. After two visits from the gas company I still didn’t have answers as to what was wrong but Danny was able to explain the issues and even showed me pictures from inside the heater with his camera so I could see the crack in the metal flue. Now I can move forward with a solution.

Review 97 (2021-07-23 - Rating: 5)
It was exactly the WRONG time (extensive heat wave) for our 32 year old unit to break, but thats life...2020 life! American Air Conditioning & Heating came to the rescue. They are not cheap, but they are knowledgable, professional, clean, safe, and honest. They install only quality equipment/parts and go the extra mile to make sure you are satisfied. Our system works as promised. We are very satisfied and happy to be apart of the American AC&H family. A big thanks to James, George Edward, and Vonte :)

Review 98 (2023-12-23 - Rating: 5)
Tech Alex Dominguez thoroughly explained the tasks he would be performing, the issues he found the recommendations he presented. I was very satisfied with the service he provided. I subscribed to the maintenance plan offered by American AC Heat Plumbing. However, the Service Club Membership Invoice was missing services that were presented to me on the brochure (4pt water heater tuneup as against 5pt water heater tuneup plus the 10pt plumbing safety inspection is missing). Need to clear this.

Review 99 (2023-04-22 - Rating: 5)
We received a mailer offer for an A/C tuneup at a great price and we called to schedule since we’d been planning to have the AC checked out since buying the house. Well, we were able to have a technician show up within a week and the company sent us the name and picture of the tech before they arrived! That’s a step above many other companies. Brent came and serviced our unit that’s just about 20 years old. He started inside the house with the AC portion located with the furnace, explained everything to us, answered all our questions, was incredibly kind and thoughtful toward young ones, and even made sure to vacuum quickly when he heard a nap time was quickly approaching. So very thoughtful. He was honest with us about the condition of our system, that we should be grateful for each additional season we get out of our AC unit. But the best part of all…not once did he try to sell us anything! Not once! Even with such an old system there wasn’t even a mention of options that we could start to consider for the near future. He came, addressed the service we hired him for, was beyond pleasant and respectful the entire time, thanked US at the end, and went on his way. His slacks and shirt were even neatly pressed when he arrived. Very sharp and professional overall. We highly recommend.

Review 100 (2024-07-12 - Rating: 5)
Danny is the best! Great work and did an amazing job handling difficult conversations! :)

Review 101 (2023-07-13 - Rating: 5)
Johnny, the American Air Conditioning & Heating technician who arrived, was very knowledgeable and friendly. He cleaned the outside AC unit and inspected every part of the AC and furnace thoroughly. He even went into the attic to check the ducting. He then explained his assessment clearly, listened to my concerns, and made many thoughtful recommendations. Im always a little suspicious of technicians working on my home, but throughout the process, Johnny conveyed a real sense of trust. I would recommend their services to anyone.

Review 102 (2024-07-07 - Rating: 5)
Danny came in time and did an awesome job servicing and cleaning our A/C System for regular scheduled maintenance.

Review 103 (2024-05-09 - Rating: 5)
Emmanual was the rep for my biannual checkup. He was very professional, thorough and personable. Possible the best service rep I have interacted with from this company.

Review 104 (2024-07-16 - Rating: 5)
OUTSTANDING SERVICE FROM DANNY PADILLA. AMERICAN A/C BEEDS MORE DANNY ‘S WORKING FOR THEM. HE KNEW EXACTLY WHAT HE WAS DOING AND PROVIDED ANSWERS TO EVERY QUESTION. WE WERE VERY IMPRESSED. THANKS DANNY

Review 105 (2023-09-01 - Rating: 5)
Our service technician, Jared, above all else was honest and ethical down to his core. I trusted him completely. He was a total pro, and he was a squeaky, clean as their commercials! I wouldn’t hesitate to recommend American to everybody.Our second service technician, Ishmael, was equally professional… he spotted the problem immediately, fixed it, and didn’t charge us a thing! Again, I would give them my highest rating.

Review 106 (2023-09-13 - Rating: 5)
Anthony is very friendly and professional. He did an extremely thorough inspection. He explained everything and kept us informed throughout the service call. We will definitely be going back to American for future needs!

Review 107 (2024-02-21 - Rating: 5)
This was the first time Jonathan has been to my house. He was very patient with our small dogs. Jonathan was also very knowledgeable about our system. He explained so that I would understand. Thanks for the great job!!!!!!!

Review 108 (2024-01-23 - Rating: 5)
Ismael Vargas provided us with wonderful service today. It turns out that the interior of our water heater cabinet had accumulated a lot of debris. Ismael spent a great deal of time and effort in examining our unit, analyzing the problems and correcting them. He very diligently vacuumed out the interior, cleared out all the debris and then washed out the whole casing. He then patched up some small holes that he had detected. Ismael did an outstanding job, and I would like to compliment him on his hard work and dedication, especially on a rainy day! I am very grateful to him and to American Air for providing this level of quality service.

Review 109 (2024-07-30 - Rating: 5)
Excellent service - on time, same day, engaged Johnathan to help - both were professional and through

Review 110 (2024-07-25 - Rating: 5)
Jonas provided the type of service I have come to expect from American AC Heat. Timely and professional. Answered all of my concerns with patience and understanding.

Review 111 (2024-11-20 - Rating: 5)
Called before arriving, 1st time came with face covering, explained what he was going to do, cleaned up all work stations and explained findings. Very professional.11-19-24 2nd time. Mr Hector Mejia came and gave my A/C and Heater a maintenance service. I got the special price for doing them both. Mr.Mejia was very perfessional and worked very clean. Putting down tarps on my wood floors as he went to work in the attic. I was explained how the system works and were all the MGF spec are located and I was showed the reading on my components. All my questions were answered and I am very happy with the service I received. Thank you so much and keep up the great work. 👍

Review 112 (2024-05-20 - Rating: 4)
5/20/24Emanuel was very thorough proficient and professional.8-19-22Francisco was just excellent. Very professional and thorough and pleasant.4/21/21Gene was great! Very thorough and professional.6/29/20Brent was fabulous. He was very professional, knows and friendly. I can’t say enough and he could not have been better. It was a very thorough, two hour inspection just like the flyer in the mail described.The company was very organized and detailed and confirmed our appointment and sent me an alert so I knew exactly when Brent was on his way.Thank you,Morris

Review 113 (2025-01-05 - Rating: 5)
Frank Ramirez is a very knowledgeable and respectful young man. He explained everything to us in detail and he played a major role in our decision to approve the installation of new A/C ducts in our home

Review 114 (2024-04-26 - Rating: 5)
Cristopher Osorto was amazing. Super helpful, patient, and he explained things thoroughly. He took pictures of everything he looked at and what he did, before and after. I was skeptical at first since Ive been lied to previously since I dont know HVAC but I am glad I took a chance on American AC Heat and Plumbing.

Review 115 (2024-01-06 - Rating: 5)
Jonas was very professional, friendly, thorough and informative. He took pictures of each step of the service and went through every phase of the maintenance service. He explained in laymen terms so I could understand.American Air also provides friendly, excellent communication in scheduling , and confirming appointments and in notifying me when the technician is on his way.

Review 116 (2023-12-03 - Rating: 5)
Fantastic service from initial phone call to Damian leaving our home after completing a thorough inspection, testing and cleaning. Damian was very meticulous in delivering the white glove service by explaining everything, helping me understand the operational guidelines of our very old furnace. We just purchased this home in August and just got around to addressing the Furnace. Despite being a 1993 model in a home that was built in 2001 - the furnace is still in great working shape. We signed up for the annual maintenance in which we will request Damian going forward! Thanks for the upfront honesty and customer service - it is refreshing that this type of business is still present while in a chaotic world.Pat Reffner

Review 117 (2023-11-28 - Rating: 5)
Great service! Technician investigated our problem with our central heat furnace and gave us a detailed diagnosis of the cause. He collaborated with co-worker who came and gave us several options to replace the unit. I felt they left me with a clear andaccurate data for me to review and hopefully choose the right uption. So grateful for this teamwork!

Review 118 (2024-03-27 - Rating: 5)
Frank Ramirez from American HVAC handled our service call to confirm the system was operating as it should. He arrived on time, in a clean uniform and with a great demeanor. We’re very pleased with the service and will absolutely ask for him again to handle future calls.

Review 119 (2023-12-31 - Rating: 5)
Juan and his partner did excellent work in servicing our heating system. In fact, they also discovered a slow gas leak in some old pipes beneath the house. We were completely unaware of this, so we are grateful for Juan’s thorough inspection. They averted potential disaster. Thank you, gentlemen!

Review 120 (2024-04-20 - Rating: 5)
On time, friendly, professional and informative. Juans knowledge of AC and heating was impressive. But the best part was his positive attitude and customer service.

Review 121 (2023-11-25 - Rating: 5)
The team that came were very professional, enthusiastic and thorough. They explain EVERYTHING which is great. General maintenance is affordable and we decided to go with their monthly plan. The price of add-ons was a bit high, but with the plan are guaranteed. I feel our home and systems are now in great hands and will be cared for and protected!

Review 122 (2024-03-19 - Rating: 5)
Frank was a great technician. Same with Jared who came and helped out too. Friendly knowledgeable, and went the extra mile to help keep my system running.

Review 123 (2023-12-26 - Rating: 5)
Jonathan Miller did a great job explaining every step that he took while giving the system a tune-up. He took his time and did not rush. Thank you for your service.

Review 124 (2024-01-30 - Rating: 5)
We had an appt w Jarrad today...prompt on time, delightful young man that we engaged in conversations! It was a very pleasant all around experience and got our AC unit serviced and ready to go for whatever weather brings us...Thank you Jarrad!!!

Review 125 (2023-10-24 - Rating: 5)
Juan Castillo from America Air Conditioning did a wonderful job in my heating unit annual maintenance. He is professional, cordial and patient. He did a through job and went over the findings with me. I am very happy about his job. Thanks.

Review 126 (2023-10-06 - Rating: 5)
Johnathan B. serviced the heating and air conditioner units in my home. He was extremely knowledgeable, professional, and attentive to details such as covering his shoes to keep my home clean. Did I mention punctual? He arrived on time and did not keep me waiting for our appointment . Because of Johnathan, I will contact your company again!

Review 127 (2023-03-29 - Rating: 5)
Thoroughly impressed with the service, particularly with our technician Johnny Vista. We’ve had maintenance done before and he was able to fix issues that other people said couldn’t be fixed. He also found a gas leak at the valve on our water heater. Whoever last serviced it didn’t close it properly! I wanted to write this review to give him a shout out for being a nice guy and doing great work.

Review 128 (2023-11-20 - Rating: 5)
Ive been a customer of American AC for many years and I always receive great service. This latest time was no exception. The tech who came to service my roof top unit was Chris Osorto. He was friendly, professional, and he and I had a lovely chat while he did his work. Thank you American AC and thank you, Chris!

Review 129 (2024-03-14 - Rating: 5)
Francisco Silva did a great job servicing my air condition unit. During the inspection I chose to have my compressor starter replaced. Early detection is key to keeping my A/C in good working order.

Review 130 (2023-08-18 - Rating: 5)
We just got Ramiro Padilla come out to our place and take a look at our air conditioner unit. The man is as stand-up as they come and a true professional. He gave us the information we needed and explained everything with detail. I highly recommend this gentleman. Also, he’s great with kids; my 3-year old approves :).

Review 131 (2024-05-21 - Rating: 5)
Emmanual went above and beyond what any other technician in his performance.He was courteous, and responsive to all questions. Great guy and technician. A+

Review 132 (2023-11-15 - Rating: 5)
Outstanding service by Jonas and Frank. Performed a thorough inspection and tune-up of our 16 year old HVAC system. Professional, polite and explained everything regarding our system at the completion of their inspection. Highly recommend this company.

Review 133 (2022-12-22 - Rating: 5)
Jarrod was friendly and very informative. I felt like I got a great service for my heating unit, and I’m happy to have them back for regular maintenance. He listed some repairs that he sees will be needed, but did not pressure me to make any quick decision. I’m very happy with them and feel comfortable mouth this company.

Review 134 (2024-05-19 - Rating: 5)
Leo explained to us his inspection process every steps and in detail how our new unit was working. Delighted with his services. Thank you Leo!

Review 135 (2023-05-04 - Rating: 5)
Joshua our technician was great. Very friendly, knowledgeable and thorough in describing what he was doing to our system. Definitely made me smile (part of their brand promise) with outstanding customer and technical service!

Review 136 (2024-07-26 - Rating: 5)
He was very meticulous and advice me how else I can make my home more energy efficient

Review 137 (2023-01-13 - Rating: 5)
I love American Air Conditioning and use them yearly for my AC maintenance. Their technicians are always professional, knowledgeable and welcoming. I just signed up for their subscription/ membership plan which makes total sense if you’re a home owner. They come out twice a year to inspect and maintain both the heating and cooling systems. I would hate to see either of them go out especially during the summer and or winter when we need it the most. Josh, the technician, was outstanding; very knowledgeable and gave me great tips and tricks on how to maintain my AC unit and the lifespan on it. He even give he even quoted me on some projects I might have done later this year. I’m glad I was able to touch base on a couple projects I need done around the house since I wasn’t aware this company did more tan just AC work. Highly recommend! I am sure you will be satisfied with the quality of work.Updated: just had my furnace maintained and Christopher did a great job!

Review 138 (2024-04-08 - Rating: 5)
Very pleased with this ccmpany specifically with our most recent service appointment. Jonas and Emmanuel are great very pleasant and professional, very detailed and explained all well! Really appreciate their help!

Review 139 (2024-01-17 - Rating: 5)
Juan was so professional. As a newly widowed woman I am often afraid that companies will take advantage of me, but not this company. Juan explained everything so I could understand what was going on with my split unit, which was something very simple that he could have lied about and charged me a fortune. I will make sure I continue using this company.

Review 140 (2024-02-17 - Rating: 5)
Evin Lopez was very professional and did a thorough job of my heater maintenance. He also checked my plumbing. I was very happy to hear that American Air & Heating now does plumbing work.

Review 141 (2023-08-30 - Rating: 5)
Danny is the first person I met who came from American AC & Heating to do a diagnostic assessment of my AC/heating -- he went to work right away and went up to look at the furnace in the attic, disassembled some important parts, brought them down in the garage, and did the same with the A/C outside to show me the working mechanisms tied to my AC unit outside. He was astute about all the parts that were not functioning properly and told me that Mr. Jim Smith would talk to me about my options. He was very polite and such a nice young person.

Review 142 (2023-11-13 - Rating: 5)
Daryl and his partner did a great job. They were very knowledgeable and respectful. They completed the job quickly and with some good recommendations. Everything is working well.

Review 143 (2023-08-31 - Rating: 5)
We had our mini split AC units stop cooling and had Chris come and take a look. Chris was so friendly, easy going, knowledgeable and efficient! He had our units running back up in no time and let us know of maintenance that needed to be done on them and how frequent.

Review 144 (2023-08-03 - Rating: 5)
We have had our HVAC system for about 5 years! I love the way they answer the phone with How can I make you smile? Francisco was very professional, personable, and thorough as he performed his work! Young man! Great guy! Great service!

Review 145 (2023-09-02 - Rating: 5)
Chris showed up on time. Very polite and respectful. Neat and considerate. He Knew what he was doing, very thorough and delivered excellent customer service. These guys are on top of it! Chris is great! The entire company is top notch. Thank you.

Review 146 (2024-07-25 - Rating: 5)
Danny did a good job and was able to service my AC.. he was friendly and explained what he did. Thank you

Review 147 (2023-07-21 - Rating: 5)
Chris is an amazing guy who does his job professionally and very knowledgeable. I scheduled a AC tuneup and he found out some fire hazard with the work which the previous guy from home warranty had done. He took his time to fix it, explained everything well in the process and went over all the parameters which are critical for efficiency of the ac unit. I did purchase their service club membership after interaction with him as it sounded like a no brainer with peace of mind. Thank you Chris and American Air Conditioning!

Review 148 (2022-12-29 - Rating: 5)
Jonathan has been to this house a number of times and has done a great job every time. He and his coworkers have always been friendly, helpful, informative, and when necessary have given advice to change certain behaviors. Thanks to their advice I’ve had no trouble with my air conditioner. It’s always been cold in the summer and warm in the winter. I would definitely recommend getting the prepaid semi annual maintenance service.

Review 149 (2024-05-05 - Rating: 5)
Jonas was great! Gave the air conditioner a maintenance check. Cleaned the condenser, changed the filter, tested the water as the company is now doing plumbing as well as heating and air

Review 150 (2024-04-23 - Rating: 5)
On time, polite, knowledgeable and respectful of my property. He explained everything thoroughly and had the photos of my unit to show me everything going on. Highly recommend!

Review 151 (2024-11-23 - Rating: 5)
Chris and Alex from American AC Heat Plumbing in Hawthorne, CA were on time and ready to go with evaluation of our plumbing system. They were dressed in clean work clothes and explained what they would do today.We looked at the components of the the system and they pointed out deficiencies and made recommendations. They also reviewed our natural gas system, which was not planned in our original request.We came to agreement on repairs and cost and scheduled work to begin very soon.We couldnt be happier with the service.

Review 152 (2023-08-06 - Rating: 5)
George is such a pro. Very personable and got right to work. We have an older system and he reiterated some of the issues we knew were coming up and was able to point out some of the things we should expect. On top of the tune up and new filter, we feel we are ready for the summer and what to expect over the next year or so.

Review 153 (2024-01-27 - Rating: 5)
Excellent quality service every time. They take the time to educate and understand what is going on before providing suggestions on how to remedy the problem. I believe that they care and not just trying to get money from me. And that’s a good feeling to have.

Review 154 (2023-10-27 - Rating: 5)
New technician Jonathan Barron was very friendly with a nice smile. He let us know what was going on with our HVAC system. It was a pleasure to meet a knowledgeable technician. I plan on requesting him for my next service.

Review 155 (2023-12-03 - Rating: 5)
Hector M was the technician who repaired my Central Heating, requiring replacement of a gas valve and thermocouple, and adjustment of fan speed. He did a great job, carefully troubleshooting the issues and verifying the problems before he performed the repairs, which were made more complicated due to the age of my system. Thanks very much to Hector for his expertise and experience!

Review 156 (2024-07-02 - Rating: 5)
I am very thankful for my appt. with American Air & Plumbing today. I have 2 drains in my pool decking that have gotten clogged over the years. Gerardo spent several hours trying to clear the debris. There were roots from trees & ivy in them. He worked for several hours cleaning out what he could but because he couldnt get them to fully drain I was only charged for the initial quoted price. I was ready to pay for his time & effort but he said no. Gerardo was on time, very respectful & hard working. Im very thankful for what he tried to do.

Review 157 (2023-07-31 - Rating: 5)
So we got a warning almost 2 months in advance that our AC needed maintenance from this company. our AC failed when we put it off. We called and When the technician came over he had to deal with a bad setup that was given to us by the original installers. He diagnosed and fixed the problem while having all the equipment ready in one visit and done in just over an hour. We have a 10 year old unit and he did suggest a replacement (this makes sense) but didnt push it at all. He also did what he could to save us money. He got the AC running again but also refilled the refrigerant which will make it more energy efficient altogether. Well recoup most the cost over time. Our technician had an amazing attitude through it all as well.

Review 158 (2023-10-26 - Rating: 5)
I keep saying that the crew used by this company are always so helpful and friendly. Danny Padilla is no exception. He handled everything fast and smoothly, was so in communication with me, and offered a service I wasnt even aware of--servicing a tankless water heater. Despite numerous plumbers coming to my house, I was never told this needed regular maintenance! Lucky Danny asked and this showed up what happens when you dont do maintenance (for many years). The additional costs the company charges are expensive, but thats no reflection on Danny who was so service-oriented. Very happy to recommend him and the company.

Review 159 (2024-02-08 - Rating: 5)
Jonas Roper is a service technician that I highly recommend; he is exceptionally competent and knowledgeable about AC and Heating. He explains what is going on with the system, good and bad, by taking pictures of those sites; he has impressed me so much.

Review 160 (2023-08-04 - Rating: 5)
Something was going on with my AC, I easily scheduled an appointment to evaluate the issue on American AC & Heatings website and they came same week and were extremely punctual! I met with Anthony & Jonathan and they were very professional, polite, and even took time to say hello to my dogs. I highly recommend scheduling an appointment with these guys. I look forward to working with them and will probably be joining their membership club for the maintenance and discount!

Review 161 (2024-02-24 - Rating: 5)
Hector was great!! He came to do what he was here for as well as something he saw that needed fixing. He tighten my thermostat securely on the was because it was loose. Thanks.

Review 162 (2022-11-19 - Rating: 5)
Great customer service! Daniel & his partner were professional and super friendly. The maintenance was thorough and Daniel did a great job in explaining their findings and highlighting items that are a potential safety risk. This is my 2nd time using this business for maintenance services and very satisfied.

Review 163 (2023-12-24 - Rating: 5)
Highly reccomend this HVAC company. Everyone I have dealt with is knowledgable, well trained and friendly. Frank came out most recently and took the time to explain what he was doing and walk me through all of the inner working of my unit. I will definately be having them back when or if I have any issues with my unit. :-)

Review 164 (2024-02-16 - Rating: 5)
I am a real estate agent and have the opportunity to work with several different HVAC technicians and he and this company are by far the best. They were professional, polite, courteous they showed up on time I’ll be using them in the future.

Review 165 (2024-12-27 - Rating: 5)
Victor Leon our technician was very knowledgeable and experienced in his field.

Review 166 (2023-11-06 - Rating: 5)
Even though I didn’t get the news I wanted to hear, Juan did a thorough inspection, showed me all of his findings, gave me a detailed explanation, and walked me through my options. I trust the findings because I trust Juan and I trust American Air Conditioning. My neighbor referred me to the company a couple of months ago when I called him desperate because my AC stopped working and I’ve never looked back.

Review 167 (2024-03-28 - Rating: 5)
The technician was professional, courteous, knowledgeable and thorough. He explained what he was doing and showed me very patiently how to light my pilot light. I was pleased that he took the time to explain all the quips to getting this accomplished. This company should be proud to have this individual representing them.

Review 168 (2023-07-11 - Rating: 5)
A/C Tech. Brent was very thorough with my requested A/C checkup and rejuvenation service. The system was inspected and cleaned, and a new filter was put in place. The unit is running tip top and ready for the summer heat. Thank you for your service. I will recommend your company to family and friends with their A/C and heating needs.

Review 169 (2023-10-28 - Rating: 5)
All of the technicians have been very kind, professional, informative. They take the time to explain things and answer any questions. I always feel safe with their technicians being in my home. Highly recommend American Air & Heating!!

Review 170 (2024-06-12 - Rating: 5)
Jonathan was great. Professional, answered all my questions and was thorough in his inspection.

Review 171 (2023-12-05 - Rating: 5)
Juan and Erin did a great job with maintaining, cleaning and testing several parts of the AC and furnace. Also, Juan explained and showed me the results of the tests when I asked him and explained what parts of the system are showing signs of deterioration.Thank you very much Juan and Erin!

Review 172 (2022-10-01 - Rating: 5)
We were beyond pleased with your company. I reviewed you on Yelp, but I wanted to single out the two men who did the work in our home. Kyle Abraham and Chris Mann. They were the best! Polite, professional, helpful, careful of our home, cleaned up everything before they left. We were very impressed with the whole company and everyone we came in contact with. Thank you, Patti

Review 173 (2024-06-08 - Rating: 5)
Erik solved a complex problem with our air conditioning system. Excellent service, thoughtful and careful. Took care of everything we needed. Excellent quality work. Friendly and ethical. Highly recommended!

Review 174 (2023-12-21 - Rating: 5)
Chris Droege and Chris Osorto both came out and were very thorough and informative - efficient too! They let me know exactly what was going on with my unit, awesome company and representatives, 5 Stars all around.

Review 175 (2021-10-21 - Rating: 5)
The customer service team was great, I was able to get someone to my house the same day I called. Alex the tech was very professional explain everything he was doing during the diagnostic of my furnace. Appreciated he curiosity in getting to the bottom of what was wrong. I could tell he has a true passion for his work. Joshua who was with Alex was great, professional and friendly. Overall great customer service which is so hard to find nowadays!

Review 176 (2024-01-20 - Rating: 5)
Francisco was friendly and professional, explained everything in detail. He did a thorough inspection of my furnace and water heater. Would recommend this company and Francisco highly.

Review 177 (2023-02-16 - Rating: 5)
My overall experience with this company is always great. My technician, Danny, was timely, professional, and easy to speak with. He kept me updated throughout the process. He also kept his work area clean. Great customer service. I will definitely be using them and recommending them in the future.

Review 178 (2023-04-25 - Rating: 5)
Ive had a service club membership with American Air Conditioning and Heating for several years and always appreciate how thorough and professional the technicians are. A few months ago, I upgraded my system, so when Jonathan Barron came out today, I didnt think he would have much to do. He was still able to identify areas to keep an eye on and made recommendations for ongoing maintenance. He wore his shoe covers inside, kept an eye out for my (many) cats, and worked quickly. A big thank you to Jonathan for his time today.

Review 179 (2024-04-26 - Rating: 5)
Frank was very polite and answered all my questions and did not try any pressure sales tactics. He explained my options and left it to me to make the decisions that are right for me and my family. Highly recommend.

Review 180 (2023-11-23 - Rating: 5)
Johnny Vista was great. He came to our house recently and made suggestions about what wear and tear on our unit would need attention. We’ve been using this company for over 4 years now and always appreciate the extreme professionalism, honesty and personable service. Today, we opted to upgrade to a quieter, more energy-efficient system and so appreciated the extra care the crew took through all of it. They paid attention to every detail and insisted on touching up some small dings in the paint that we probably would never have noticed! They hire GREAT people at this company. They clearly don’t accept just anyone. Everyone we’ve met has been really good.

Review 181 (2022-05-09 - Rating: 5)
George arrived right on time and spent quite a bit of time explaining everything to me. He showed me the results of his tests and he explained his recommendations. He took great care to ensure everything was in good working order. I am very satisfied with the work and will definitely call American Air when I need further service.

Review 182 (2024-02-17 - Rating: 5)
We found American Air Conditioning and Heating after a negative experience with another company. We were cautious trusting someone else, but we have always felt like we were in wonderful hands with American Air. Their work is top notch and their professionalism is exceptional, and most importantly, they always follow through on what they say will do.All of the employees are terrific and trustworthy. Jarrodchecked our heating today and was efficient and very friendly.He was very thoughtful, wore shoe covers and is always so pleasant to have in our home. We have used American AC for six years, which includes check up/maintenance twice a year and have only had very positive experience with the members of their team.

Review 183 (2023-08-15 - Rating: 5)
The young gentleman was professional, warm and friendly. He clearly explained everything as to what he was doing and why.He was considerate of his surroundings and made sure the areas he was working in -- from the front door to the heater -- were kept clean and neat. He represented America Air as a fine professional who was a cut above. I hope he is the one who comes back for the next servicing appointment.

Review 184 (2019-06-10 - Rating: 5)
This company is one smooth operation. From the call specialists to the technician, everyone I dealt with was friendly, helpful, and professional. Alex D. was absolutely amazing when he came to do our tune up. He has been in the business for many many years and it really shows in his extensive knowledge. He was patient and informative and helped me understand exactly what he was doing. When he left I felt secure knowing that our unit was in good shape and I felt great to have learned so much in such a short visit. I will absolutely be using this awesome company again in the future.

Review 185 (2023-10-31 - Rating: 5)
We appreciate the professionalism and personal attention our technician Hector gave to us. We were at hisMercy for heating repair and he negotiated in good faith. We will definitely have them back again.

Review 186 (2023-09-20 - Rating: 5)
Chris, Jonathan, & Hank provided me with excellent service. Very professional, knowledgeable, and explained the work done in an understandable manner. I would not hesitate to refer them & American Air to other customers.

Review 187 (2023-10-05 - Rating: 5)
Juan our service man was very nice. He told us everything he was going to do and was very polite and professional. He had booties he took off and on when he went out side and back in, so not to track any dirt inside. I guess that’s a requirement for him, and he did it with no complaints. He asked if the air seemed evenly distributed between rooms.Anyway, everything checked out ok. Very efficient. In and out in about an hour.

Review 188 (2024-07-27 - Rating: 5)
Danny and Ed were very thorough in their explanation of the needed repairs. Thanks

Review 189 (2024-05-29 - Rating: 5)
He did a good job I will request him again next schedule maintenance since George is no longer available

Review 190 (2020-11-13 - Rating: 5)
Josh was awesome and very knowledgeable! My thermostat was very old and had a lifetime guarantee, which they honored. He didnt have the part the first night but did everything he could to get it fixed. He was very professional and friendly.The company sent a different service person out the next morning, Filemon. He was very professional as well. He installed my thermostat and showed me how to use it. He was also very friendly.Overall, I am happy with the service.

Review 191 (2022-03-27 - Rating: 5)
I love this company. Joshua came out and was so respectful, clean and knowledgeable about what he was doing. He took photos of everything, so I could see what he did, and what needed to be done. He explained everything in the photos and what each part of the system was and how they work. His work was so neat and clean. What homeowner doesnt like that? I was so impressed, I signed up with the club service. Such a great price and I know that Only one tech will continue to come out. I look forward to having Joshua come to my home, every 6 months.Thank you American Air Conditioning and Heating for hiring great technicians, like Joshua. I recommend this company to anyone who needs this type of service. They do water heaters too.

Review 192 (2024-06-20 - Rating: 5)
Recommend these guys to all. very professional, did exactly what I asked for, very personable and knowledgeable... will be doing my future work for sure.....

Review 193 (2023-02-04 - Rating: 5)
We have the service plan with them. Our technician George was great. Punctual and courteous, he explained everything from our service call with me. George has been to our place in the past and has a great demeanor and good customer service.