Presidential Pools

Photo of Presidential Pools

Located in Gilbert, Arizona

Address: 525 E Baseline Rd, Gilbert, AZ 85233, United States

Phone: +1 480-967-9467

Rating: 4.2

Services

  • Online estimates
  • On-site services
  • Appointment required

Categories

  • Swimming pool contractor
  • Contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-17 - Rating: 5)

    This was the fifth pool I have had built and the second dealing with presidential. Karen Tierney was fantastic in the design process. Straight forward with all her answers and was able to correct what would have been mistakes by me (I sometimes think I know everything ). She also designed my other presidential pool in 2013 and what such a pleasure I made sure to find her again over a decade later. I probably would have explored other companies had she not still have been there. Once design was done, Ryan Tierney took over. Flat out, every time frame that was promised was kept. He kept me completely informed and did several aspects faster than I thought could be done. During and after the build he still keeps in contact to insure any issues are promptly taken care of. The grotto was done by their sister company Sanctuary. Turned out massive and an absolute statement piece for the pool. When I need another pool I will be back again.Pool finished October 2024

  • Review 2 (2024-09-16 - Rating: 5)

    We recently had a pool built and couldnt be happier with the entire process! The service was excellent from start to finish. Special shoutout to our project manager, Norm, who went above and beyond to ensure everything went smoothly. His communication was top-notch, always keeping us informed and promptly addressing any questions or concerns. The craftsmanship and attention to detail are outstanding, and the end result is a stunning pool we’ll enjoy for years to come. We highly recommend this team to anyone looking for quality and professionalism! Five stars all the way!

  • Review 3 (2024-10-04 - Rating: 5)

    Everyone at Presidential Pools have been the best to work with, from first meeting with Larry Duffy our salesman, working with Ryan Tierney the project manager and his assistant Monica, Gretchen who helped with color choices, being a first time pool owner I could not have asked for a better experience. Everyone involved contractors and all have been friendly, courteous, professional and more than reliable. I am beyond pleased with how my pool looks, thank you everyone.

  • Review 4 (2024-11-27 - Rating: 5)

    The team at presidential pools made our pool building experience a seamless one. They promised us a build within 60 days and delivered it in 40 days. Our sales person James listened to what we wanted in a pool and turned it into a beautiful design. Followed by our construction manager Norman who kept the whole project smoothly moving along. He kept us informed by letting us know which trades would be arriving on what day. To the office staff who were available for questions and getting us the paperwork we needed. The orientation helped us understand how to keep the pool working properly. The entire team was great to work with. We highly recommend Presidential pools.

  • Review 5 (2024-08-26 - Rating: 5)

    The team at Presidential Pools were great from initial design through all the phases of the install , they were on it! They have completely transformed my back yard. Monica and Norman were fantastic with their follow up and follow through. As they mentioned at the start as long as I kept him updated as to progress on a daily basis, they would be sure to put the next trade in queue to come over and work on the pool and that is why we were 33 days from ground breaking to water in the pool. All our friends in Pebble Creek were amazed on the speed in which they followed up on itemsAwesome job !

  • Review 6 (2024-09-24 - Rating: 5)

    We just finished up our pool and backyard with Presidential. They completely exceeded our expectations!!! From our Sales rep Trevor to our Project Manager Gary and scheduling rep Monica. Thank you guys for not only delivering on all you promised but doing it in what seemed like recorded time. Also want to thank the Crew at MVP Landscaping for their amazing contributions!!

  • Review 7 (2024-10-14 - Rating: 5)

    The team at Presidential was so easy to work with. Ryan, our sales associate was knowledgeable and responsive, his design idea was exactly what we had in mind. Norm, our project manager, and his team of hard working professionals brought the design idea to life. Monica was on top of our scheduling and her communication was top notch. Jackie, at the design center, was so nice and helpful while we pulled together the color scheme. Overall we are overjoyed with the end result and cannot wait to spend more time outside! Thank you team Presidential! ** never thought we would get such a pool in our tiny backyard! ☺️

  • Review 8 (2024-10-11 - Rating: 5)

    This is the 1st brand new pool we have built, and we thought it would take 4-5 months. So 2 months was unimaginable!From start to finish, the experience was educational and pleasurable.Our sales rep, Nicole, was easy to deal with. Presidential has an amazing array of tiles to choose from.The Project Manager Norm was professional and proficient! His crew worked in unison with one another and created a tropical paradise. We couldnt be happier. We are never moving, but if we did, wed choose Presidential again.Thank you for helping make this our forever home🏡.

  • Review 9 (2024-06-20 - Rating: 5)

    Bryan was our salesman and was super responsive! I called him when we started to put feelers out about building a pool. Most of the people that we spoke with told us that Presidential Pools was the way to go. Bryan walked us through, designed pool and was there every step of the way. The whole staff at main office was pleasant and very easy to get along with. Gary, Project Manager, was also the best ever. Walked us through, communicated every time something was going to happen. Stayed on top of our project the whole way through. We had some cracks in concrete, shout out to Spartan Concrete for doing the right thing and making it right. They took care of the cosmetic issue without a problem or a fight. Gary was patient as a saint with us, even though I would forget about what was next, he would calmly walk us through it all. We appreciate Presidential pools and are super happy with the outcome! A million thanks to all that helped, I will be a faithful customer and spreading the good word of Presidential Pools!

  • Review 10 (2024-12-10 - Rating: 5)

    It was pleasure working with Nicole at the design center building a wonderful pool and Norman and Monica with the construction side of the pool. They were all great people. From the beginning it was an easy smooth process. Norman was amazing to work with and his communication was above top notch. When he said something was scheduled it happened and he addressed any concerns quickly. From the office staff to all the different trade crews everyone was friendly & professional. We are so happy with how wonderful the pool/spa is and look forward to enjoying it with family & friends. Presidential Pool’s is an amazing company and we highly recommended them. Thank you for an amazing pool.

  • Review 11 (2024-10-14 - Rating: 5)

    Presidential Pools & Spas is awesome! We love our new pool! They provide excellent craftsmanship, technology, leadership, technicians and unparalleled customer service! Presidential Pools is the epitome of a customer centric business!

  • Review 12 (2024-09-06 - Rating: 5)

    We couldn’t be happier with the pool we got from Presidential Pools. They made everything very easy and very professional. It only took five weeks for our pool to be ready and we are enjoying every minute of it. They are a great company to work with, and we had absolutely no problems. would definitely recommend Presidential Pools.

  • Review 13 (2024-07-12 - Rating: 5)

    I would like to thank Presidential Pools for the outstanding work they did on building our pool. Once the design and permits were all approved the process went by very fast. I would like to give a special thanks to Gary Brooks and his coordinator Monica Diaz for all their hard work. They both went above and beyond to make sure all our concerns were taken care of quickly! They truly are an asset to Presidential Pools. I highly recommend Presidential Pools if your looking for a #1 pool builder. I had other quotes and Presidential blew their quotes away! The Lord had favor on us in deciding on Presidential Pools! Thank you all so much for delivering exactly what we wanted!

  • Review 14 (2024-08-22 - Rating: 5)

    We recently had the pleasure of working with Presidential Pools, and we couldn’t be happier with the outcome! From start to finish, the entire experience was amazing.Steven, our sales representative, was incredible. He took the time to listen to our needs and helped us design the perfect pool for our family. His knowledge and patience made the process smooth and enjoyable.Norm, our project manager, was equally amazing. He ensured everything ran on schedule and kept us informed every step of the way. His attention to detail and commitment to quality truly made a difference in the final result.A special shoutout to Natalie in the office, who went above and beyond when we faced some scheduling issues. She was incredibly helpful and made sure everything was handled efficiently!The craftsmanship and quality of work exceeded our expectations, and the pool turned out absolutely stunning.Although we did have a few hiccups with the in pool cleaning system, it was promptly taken care of and now runs great.We highly recommend presidential to anyone looking to create their dream pool. Thank you, Steven, Norm, Natalie, and the entire team for making our vision a reality!

  • Review 15 (2024-12-03 - Rating: 5)

    Everyone at Presidential Pools has been great to work with. We first met with Larry Duffy our salesman, he promised us a great experience and boy did he deliver! we worked with Gary Brooks the project manager and his assistant Monica. Gary kept us up to date on everything and made our pool building experience enjoyable and seamless. Gretchen helped with color choices. All of the contractors and all have been friendly, courteous, professional and more than reliable. Tyler was very friendly and patient with us as he was going over all the equipment and explaining not only what needs to be done but gave us a great understanding as to why it needs to be done and the benefits behind weekly pool maintenance. We are so glad we went with Presidential Pools Bc of Larry, Gary and Monica we know we made the right choice. Our pool was delivered sooner than we expected. We are incredibly pleased!

  • Review 16 (2024-06-27 - Rating: 5)

    Wanted to share my experience with Presidential Pools, specifically our project manager Ryan Tierney. He was amazing from start to finish. I never had to question when things were happening and what to expect. He communicated fast and clearly and answered all of my questions! If you can request him, I would highly recommend!

  • Review 17 (2024-12-16 - Rating: 5)

    Id like to recognize Ryan T for the excellent work he did as the project manager in having our pool completed in our backyard. Ryan kept us informed and made sure we were satisfied every step of the way from the start of the pool layout, excavation, plumbing, etc... to completing the Pebble Tec until the day of orientation. Ryan also made sure the pool was on track and completed as planned, couldnt be happier with the results. Thanks Ryan! Would highly recommend!

  • Review 18 (2024-07-11 - Rating: 5)

    We just moved from Seattle to AZ and never had a pool or a pool built before. Our experience with Presidential Pools was very good. Our pool was built in a timely manner and it turned out better than expected. Special thanks to Norm our project manager who communicated with us throughout and when there were hiccups or road bumps just delivered the info and help us work through them with positive outcomes.

  • Review 19 (2023-09-29 - Rating: 5)

    Choosing Presidential pools for our backyard was the best decision we could have made. They far exceeded our expectations! After a year of research and 7 additional quotes from other pool builders, we selected Presidential bc we felt it was a reasonable quote for a high quality product. Presidential was not the cheapest but was also not the most expensive of the 8 quotes received. Our sales representative, Karin Tierney also impacted our decision. Karin really listened to our expectations for the pool, took into account my kids and our backyard space, and created a pool design that really made sense for our family. Once we signed , the building process was fast and incredible! Much of that was due to our AMAZING project manager, Gary Brooks, and his project assistant, Monica. Seriously, I can’t say enough about Gary and everything he did to make sure our project was done right and in a timely manner. Gary even came over, on his own time, to help my husband and I out with our pool to make sure we were as happy as we could be with our final project! I truly feel like Presidential created an incredibly beautiful and high quality product and always put, us, the customer 1st! Thank you Karin, Gary, Monica, and all who were involved in the building of our pool and I highly recommend this crew to anyone looking to build a pool!!!

  • Review 20 (2024-09-29 - Rating: 5)

    Working with Presidential Pool was great from start to finish. We started out right working with our salesman Ryan. He was timely, informative, and patient while we asked questions and made our decision. We then got handed over to our Project Manager Gary, who monitored our progress as each stage of the building was being completed. He communicated with us and provided pictures as they went along. We were not home for a large part of the build, so it was much appreciated. Garys assistant, Monica, was very helpful with providing information as well as scheduling updates. Our project had a few bumps along the way as expected, but Presidential Pool stood behind the bumps and took care of things timely and professionally. We would highly recommend Presidential Pools and totally enjoy our new backyard oasis!

  • Review 21 (2024-12-04 - Rating: 5)

    Everyone at Presidential Pools was so helpful and such a pleasure to work with. A special shout out to all that have helped to get this project completed, from the young lady at the front desk that guided me in picking out colors, huge help much appreciated, and to the designer that I drove crazy with all the changes much thanks for your patience, to my project manager Norman for keeping all running smoothly, Awesome job, Thank You!! and Monica for taking good care of me and having great communication all along the way. great job to all of you, looks beautiful!!

  • Review 22 (2024-05-27 - Rating: 5)

    Can’t say enough good things about Presidential Pools! Every part of my pool project was well organized and well communicated.Start to finish in under 2 months. Extremely happy with the final product.

  • Review 23 (2024-06-13 - Rating: 4)

    UPDATE: June 13th, 2024I deleted part of my first update after I spoke with Chrissy from Presidential Pools. I will edit fully again at the end of the project. Chrissy was communicative, responsive, and genuinely cared what I had to say. So much, that she is having someone come out to further assist me. THIS is the reason (people like Chrissy), why we decided to go with Presidential again. I am very confident that the review will be edited and put at 5 Star very soon. Thank you Chrissy!UPDATE: May 6th, 2024Presidential was supposed to come make something correct and has not. I have heard multiple excuses but saved EVERY form of communication I have from them. I dont blame Karin, But Garretts communication stopped after install. I understand it goes to service afterwards, so I suggest NOT signing any forms until EVERY SINGLE DETAIL has been met.ORIGINAL POST:This is the 4th pool that my wife and I built in AZ.I will say this was by far the worst year to build. Not because of Presidential. We are still in COVID times. There is a shortage of employees, a shortage of parts/equipment nationally, logistics are terrible nationally, AND we broke all kinds of weather records this year in AZ to make builds more difficult.This didnt seem to matter to Karin Tierney (sales/design) or Garrett Dow (project manager/genius). From day 1, we got expert advice without pressure, questions answered, and concerns met. To make it better, someone answered or called back when I called. The design and proposal (home visit, schematics, etc. was a slam dunk). Onto the project...After everything had started, we relocated the pool a little bit to further our personal wants for yard design. Paid the additional added that I owed, and nobody got mad or frustrated. It was business as usual and no slowdowns. Garrett was attentive and stayed on top of the contractors. He is very personable and kept us included during the entire project. Were there hiccups? Of course. Every project has them. He made every one of them seem like not a big deal because that is how great he is handling them. The timeline was aligned with what we expected because of the clear communication.Go visit Karin Tierney when you get a chance, and request Garrett Dow as a project manager.

  • Review 24 (2024-11-09 - Rating: 5)

    Five stars doesnt do this company justice. If I could give them Ten I would. Working with Presidential Pools was truly an amazing experience. I want to thank Bryan Waddle (Salesman), Monica Diaz (Construction Coordinator) and Gretchen Aurand (Design Specialist) for all the hard work they put in on our project. I want to give special thanks to my Project Manager Gary Brooks! He was an absolute pleasure to work with and is a total professional. The communication with Gary was incredible and he went above and beyond to make the build process stress free. From the time they broke ground to to the time they filled our pool took less than 4 weeks. They absolutely crushed the 60 day build guarantee and the pool looks amazing!! Anyone looking to have a pool installed definitely give Presidential a call. Thanks again Presidential!!!

  • Review 25 (2024-11-04 - Rating: 5)

    Presidential Pools made the pool design & building process enjoyable! Their Gilbert water park is a vital resource to help see finished products and expand one’s ideas for your dream pool & patio. From the day the pool was dug to the day we had water to swim was just 10 weeks. Their Team communicated regularly through phone calls, text, and email. I would highly recommend Presidential Pools & Spas to all my friends!

  • Review 26 (2025-01-11 - Rating: 5)

    Who would have thought you could build a pool living 18 hours away? Presidential Pools convinced us it could be done and so far they have delivered on that promise. Bryan W. was our design contact did a fantastic job of showing us all the options and has enough experiance to advise you on what you want and what you do not want in a pool. As a 1st time pool owners we really appreciated this information. He also worked with MVP landscaping on our backyard design so it was a one stop shop. As far as the build we are still in the process Ryan T. has been our project manager and has keep us up to date with the progress from Day 1.He texts, calls and sends pictures after each stage of the build. Just got off the phone with him scheduling inspections he has made this process easy on us. I would recommend Presidential Pools to anyone looking at building a pool. They came highly recommened from our builder and i see why! The pool and landscaping are 3/4 done and i will upload pictures of final project.

  • Review 27 (2023-09-22 - Rating: 5)

    Our new pool was finished June 2022 and we are still very happy with our decision to go with Presidential Pools. We did our research, received multiple quotes and in the end Presidential Pools provided us the attention we deserved along with a quote that we were happy with. Our dream team started with Christa, our Designer – she listened to us and provided recommendations. We are still very thankful for her patience as we went back and forth until all our questions were answered, and our dream pool design was finalized. Contract was signed November of 2022 – a couple months later excavation started. Start to finish was a long process due to the challenges brought on by Covid but this was very well communicated up front and met our expectations. Chad S, our Project Manager and Breanna, our Construction Assistant were both great! The multiple visits by Chad S – his experience, confidence and knowledge ensured us our project was in good hands. Every need, concern or question was resolved in a timely matter. Of course, there were some frustrating challenges, but the communication never faltered, and we always found a solution that all sides agreed on. Shout out to Tina, our Custom Design Product Technician who helped us pick our final colors and materials (along with securing our materials in the end lol)! Even Rachel from Accounts Receivable was very positive and helpful – thank you! We did have a Project Manager change near the end of the project, but Brad met our expectations and brought us to the finish line. Our pool was finally finished! The best part is we are still receiving great service and communication – one of the main reasons why I waited so long to post this review. I wanted to make sure that even when our pool is complete that we would continue to receive top notch service. Our pool has been done for over a year and the Service Department, Coordinators (Chad D, Melissa, Charles) and Technicians (Nick, Chris) have been outstanding. Thank you to everyone who helped make our dream come true and to those that continue to strive to take as much care of our pool as we do.

  • Review 28 (2024-04-25 - Rating: 5)

    Let me just say, I highly recommend presidential pools for your pool build.Every step of the way we had a good experience. From the initial design consultation with Larry. To our AMAZING project manager Gary and Monica keeping on top of everything and keeping us in the loop during the construction. To Jacob doing the pool startup and start up orientation answering all our questions! Thank you all so much!Overall it took ~4 months from start to finish and couldn’t be happier!

  • Review 29 (2024-12-15 - Rating: 5)

    Presidental Pools was fantastic in designing and installing our pool! Highly recommended them! Our Project Manager Ryan Tierney was fantastic and on spot with his time line to complete the pool, his customer service in answering our questions, prompt always getting back to us and keeping us informed during the whole process. Can’t wait to get in the pool once it warms up. Thank you Colton, Ryan and the entire crew at Presidential!

  • Review 30 (2024-04-10 - Rating: 5)

    A big shout out to Presidential Pools for 5 star service for honoring their warranty with professional technicians. Special kudos goes to our service coordinator Iriana Lopez for the scheduling and communication that she provided for our beautiful pool. We highly recommend Presidential Pools for all your pool needs.

  • Review 31 (2024-09-05 - Rating: 5)

    I had an amazing experience with the team at Presidential Pools! Karin Tierney did an amazing job helping with my design placement, getting everything set up exactly how I wanted and answering all my questions along the way! My Project Manager Gary Brooks along with Monica Delgado-Diaz were super transparent, communicated next steps and expectations clearly and pulled through with any questions and adjustments. The whole team went above and beyond! This is my very first pool and I felt very comfortable throughout the whole process thanks to everyone I worked with at Presidential. Have and will continue recommending them to anyone with pool needs! Thanks again!

  • Review 32 (2024-11-07 - Rating: 5)

    Everyone at Presidential Pools did a phenomenal job exceeding our expectations! Ryan, Nick, Monica & Gretchen along with their entire team worked together to ensure that we not only had everything we were requesting, yet also felt at ease during the entire process. My husband and I personally met with all of the big and small companies to receive quotes and design options and Presidential Pools was not only by far the best to work with, yet also offered the best prices! The only stressful part was finding the right company. So take it from us, go straight to Presidential Pools! They do not cut corners, as each person worked so hard at maintaining the best quality work and cleaned up perfectly along the way! Ryan kept in touch each day to ensure everyone was on task and that we as the customers were always satisfied. The prices and quality are un-matched!

  • Review 33 (2024-11-16 - Rating: 5)

    They really are the best company to go with. Nick in sales will help you throughout your pool install. Chris the supervisor is excellent. He has a great attention to detail.Jacob was our equipment installer. MVP was our landscaper who did our pergola. Bbq, lighting and everything to make your backyard and front yard a paradise 💜.

  • Review 34 (2024-08-08 - Rating: 5)

    We have nothing but good things to say about Presidential Pools and cant wait to add pictures to the review once landscaping is done! The entire team, including Karin, Gretchen, Monica, and Gary were all fantastic. We absolutely loved working with all of them and Gary took the time and patience to repeatedly explain things to us as often as needed. Having never built or owned a pool this was beyond helpful and reassuring. If we ever move and want to build a pool, we will use no other company except Presidential Pools!

  • Review 35 (2024-09-13 - Rating: 5)

    When we discovered the need for service, scheduling everything online was easy and effortless. We received communication within 24 hours confirming the specific day and time for our appointment, which was a great experience. Tyler Nguyen, the technician, provided excellent customer service. He was thorough in his work and ensured I didn’t have any questions before he left. Tyler explained what to look for in case our pump leaks again and the steps to take if it happens. Overall, an outstanding technician and a smooth process from start to finish

  • Review 36 (2024-09-16 - Rating: 5)

    Presidential Pools did an outstanding job from start to finish! Not only was the communication excellent, but every detail along the way!Every appointment that was made was done on time as scheduled. The service on each appointment was excellent followed up with a customer satisfaction phone call/email. we have never put a pool in before and Presidential Pools had follow up emails and videos and complete instructions on the information needed to service your pool and information about your specific equipment.I would highly recommend Presidential Pools!!

  • Review 37 (2024-05-09 - Rating: 5)

    We had a small pool installed by Presidential, after some back and forth uncertainty with the sales team. We were assigned Gary Brooks as our construction project manager. Gary was extremely knowledgeable, personable, punctual, and always responded with answers and solutions. As far as Im concerned GARY is the Pool PRESIDENT of the Valley. Great job! 👍

  • Review 38 (2024-09-20 - Rating: 5)

    Ryan Tierney with Presidential Pools was an amazing Project Manager. From the first meeting to go over the plan to the constant communication. And when I mean communication., Not once did I have to ask when the next phase would start. He would at least give me 24hr notice of the next crew to come out. On the big milestones, he would come out and inspect and make sure every step was completed to code and the plans. If you had a “dumb” question he would answer it like a professional and would make sure you understood the process. And if you needed some extra help, he was out there. I needed a gate spring to pass inspection and he showed up to help. If I need another PM, Ryan would be the first person I call. Thank you Sir.

  • Review 39 (2024-11-08 - Rating: 5)

    Ryan Tierney the Project Manager was awesome to work with. I was concerned when the PM was changed at the beginning of the build and couldnt be happier. I will definitely recommend Presidential Pools and Ryan to anyone looking for a hassle free experience.

  • Review 40 (2024-06-19 - Rating: 5)

    We were very happy with all of our dealings with Presidential Pools. Nicole & Norm were great to work with and we are looking forward to all of the enjoyment that our amazing pool will provide our family!

  • Review 41 (2022-07-18 - Rating: 5)

    We couldn’t be happier with our pool! Presidential Pool did a excellent job! We had some delays but 7 months later we have our pool ready for summer! I can’t thank enough to our project manager “ Kory Crippen “ he was amazing! Thank you again!

  • Review 42 (2023-11-09 - Rating: 5)

    We wanted a pool in our new home and after conducting due diligence and estimates with several pool companies we went with Presidential.Larry S our designer stuck with us through many changes we put in place to achieve our requirements and budget.The Service Team which came into play after the install would have fallen below 5 on their own merit.However Gary B was our Project manager and to be honest he is the reason we are giving 5 stars. He was on top of every stage and originally our pool had a deadline of Feb 2024. However we started in Sept 2023 and completed in November 2023. Gary was pleasant responsive and listened to the Customer throughout.Garys performance, customer service skills, organization and leadership qualities scored in excess of 5.

  • Review 43 (2025-01-04 - Rating: 5)

    I purchased my pool through Presidential about 5 years ago, and I am very pleased with the service department for anything I have needed over the years. They have honored their lifetime warranty on various parts without question.

  • Review 44 (2024-06-28 - Rating: 5)

    We are beyond delighted to share our outstanding experience with Presidential Pools. This was our second pool with Presidential as they had done an outstanding job with our first one. The pool and its surrounding area are nothing short of stunning, reflecting the high level of craftsmanship and attention to detail. It was an amazing opportunity working with Ryan Tierney as our pool project manager. From the initial consultation to the final unveiling, Ryans professionalism, expertise, and commitment to excellence have made our pool project an absolute triumph. Ryans extensive knowledge of pool construction and design was apparent from day one. His ability to foresee potential challenges and offer innovative solutions ensured a seamless and efficient construction process. His attention to detail and commitment to quality control were evident throughout the entire project. He managed record timeline efficiently and ensured that all milestones were met without compromising on quality. The final result has exceeded our expectations in every way.

  • Review 45 (2018-03-29 - Rating: 5)

    Best customer service ever. Bill Watson youre the greatest, regards of good or bad, you made it right. I would highly recommend anyone to have their pool build from presidential.Anyone that had bad experience, dont stop there, it could be worse if it was somewhere else, good luck with services. At lease here, Bill will take care of you and make it right. No one is perfect, things happens. The difference is,,, customer services. I went through good and bad. Again, comparing to any other businesses that Ive had, presidential took care of me. For all of you that gives only one star,. I hear you. But give them a chance. They will make it right. Id do it all over again with presidential definitely on my next home. GET WHAT You PAY FOR!? Not with presidential, they treat you all the same regards of costs!. I LOVE MY POOL!I know Ive given other business a one star review and they never tried to help, so I left the one star branded to their future . At least presidential go out of their way to do what they have to do to make it right. I hope other businesses learn from this. Thanks you presidential pool to give my family and I a perfect pool. Especially to Bill Watson!! Thanks Bill.

  • Review 46 (2020-03-08 - Rating: 5)

    We would highly recommend Presidential Pools. We were building a new home and werent sure if we wanted to do a pool/spa at the same time. We interviewed a few pool companies to get an idea of what would be involved as well as cost.When we met with James, salesman/designer, we discussed how we would want our pool/spa to look. We showed him a few pictures of what we liked. Throughout the entire design process, James was receptive to our ideas and would provide us with all the necessary information we needed to make a decision. James was able to bring our vision and dream to a reality on the computer. We fell in love with the design and decided to take the plunge and do the pool/spa while the house was under construction.When the pool/spa construction started, Norm was in charge of this aspect. We would get updates about the project and Norm would send us progress photos. We were kept up to date on all aspects of the construction. Norm was easy to reach and always responded timely to any questions or concerns we had. Norm was eager to please and ensure that we were happy throughout the entire process.NOTE: We are out of town buyers and only met with James once to pick out all the finishes and options when we were in town to check out the construction of our new home. All construction on the pool/spa was done while we werent there. Therefore, it was very important to us that we had open and direct lines of communication throughout this process. The photos were crucial to us so that we could see how things were coming along. We took a leap of faith doing this project over 2,000 miles away and when we finally got to see our pool in person, we were blown away with the way it looked. We couldnt be happier with the end result.We are totally thrilled with the way James and Norm were able to make our backyard pool/spa a reality. The workmanship, quality, and attention to detail show in all aspects of this project. We are super excited about all the features that were included as well.We would highly recommend Presidential Pools, James, and Norm.

  • Review 47 (2024-10-08 - Rating: 5)

    Our experience with Presidential Pools has been great. Starting with Nicole in sales and design, Monica in construction and Norman construction manager. Norman in particular has been very professional and responsive. My experience has been five star for sure.Greg and Patsy Long

  • Review 48 (2024-07-26 - Rating: 5)

    Dont do reviews, but for Presidential Pools, an exception is in order!From start to finish, this new pool build process was seamless. Ray in sales was amazing, Norm the field rep, besides being very courteous, was always available to answer questions via texts/calls, all of the contractors were on time, organized and knew their crafts! Matthew came out and got the pool up and running, he was great, and Tyler did the final orientation and that was well put together as well. Jacki in the office is a sweetheart. Look, all-in-all, the people at Presidential Pools know this business inside and out and if you are going to invest in a pool, wouldnt you want to use the best? Of course you would, I did!!!

  • Review 49 (2023-08-11 - Rating: 5)

    After careful review, we decided to select Presidential Pools for our pool construction. Our first contact, Ryan Casillas, played a key role in our decision to move forward. He did an outstanding job presenting the products/services available and designing a pool that fit our needs. Everyone involved in the construction process was very professional. We worked with Jason Parton and Ryan Tierney. They both did an amazing job answering all our questions and guiding us through the various steps. We were also impressed with the subcontractors quality of work. They were very skilled at their jobs and respectful of our property. After our permit was approved (it took 2 months with the city of Phoenix, February to April), our pool was built within a few weeks (completed early July), and we have been enjoying it since then. We highly recommend Presidential Pools, dont look any further.

  • Review 50 (2024-12-04 - Rating: 5)

    Just had Joseph Sanchez out from Presidential Pools to fix a problem we were having. He diagnosed the problem immediately, gave us options to consider in resolving our problem, and, following our input, proceeded to get our system back to normal. If you want outstanding workmanship, get in touch with Presidential Pools.

  • Review 51 (2024-07-30 - Rating: 5)

    Presidential did an absolutely phenomenal job! The entire project was completed in under four months, from the initial meeting with Karen—who did a great job capturing our vision—to filling the pool. Gary, the project manager, was exceptional. He went above and beyond, even watering the shotcrete personally while we were on vacation. Monica was also very helpful and communicative throughout the process. I highly recommend Presidential.

  • Review 52 (2024-11-25 - Rating: 5)

    Love my new pool!!! Amazing people to do business with.... From the start, Colton really took the time to listen to my ideas and then put those ideas into a 3D design. Once we nailed down the design, Natalie explained the financing of my pool and was always there when I had questions. Once the pool was designed and the financing was in place, I had my site walk with Gary, the project manager. Gary and his assistant Monica were there every step of the way to make sure everything ran smoothly with the installation and with zero issues along the way. Im going to miss the chats I would have with Gary when he would stop by. I really feel like I made a new friend. And I can forget the help I received from Gretchen in design... she helped me pick the right combo between the Pebble Sheen, waterline tile, and travertine coping. It all tied together, and the pool looks amazing! I would totally recommend Presidential Pools. I will add more pictures once my landscaping is finished to really showcase the pool.

  • Review 53 (2024-07-17 - Rating: 5)

    After contacting Presidential Pools for a repair that was quite significant, I was able to get a technician out to the house within 24 hours. This was wonderful.Our technician, Tyler, was equally as good. He resolved our issues, contacted me to make sure that I knew what had been done and offered some other suggestions. Great communication. A job well done Tyler.I will continue to call Presidential Pool when I have an issue….and request Tyler!

  • Review 54 (2023-11-03 - Rating: 5)

    Incredibly professional pool design/ build company. Every representative was on time (or early) and extremely thorough. The entire construction process was stress-free/superior. (Imagine construction being stress free). Highly recommend this firm. Nick, (Gilbert office sales) was especially stellar. in his follow up and knowledge. No pressure, just great service and incredible end result. And now to teach the dog how to swim!

  • Review 55 (2018-10-30 - Rating: 5)

    Rob Burnette did an amazing job with building and designing of our pool. He was knowledgeable about pool features and the different types (shapes) of pools and materials needed to build what we wanted. Rob helped us pick the best in floor cleaning system that would make our pool easy to keep clean and have low maintenance needs for the pool. He walked us through the entire process from picking out tile, pebble tech and travertine (for the pool deck). I would definitely recommend using Rob! He is courteous, prompt and professional.

  • Review 56 (2021-06-29 - Rating: 5)

    So to start at first our experience didn’t start good at all. Things got pushed and it was very frustrating knowing that we had to make payments to our bank but nothing was being done on the project. Anyway once things started our 1st PM was good and then he just stop responding to text and wouldn’t answer phone calls. Then step in our guy Gary Brooks. He was absolutely incredible. Very responsive. Even his counter part in the office Shirley was awesome as well. He didn’t rely on the video feed for info. He would show up almost everyday to check progress. He was awesome. Things got done when he said they he would get them done. GARY BROOKS is the real MVP on our project. Super happy that he was given to us to oversee this project. Highly recommend for anyone working with Presidential Pools in the Queen Creek, San Tan Valley area.

  • Review 57 (2024-07-10 - Rating: 5)

    Presedential Pools did such a great job!! Norman was our project manager during our build. He explained everything in detail how the build was going to go and stuck with their schedule. He was very communicative during the whole process. They started the excavation late may and finished by end of June which was great. All the crews that came cleaned up after themselves which was a huge plus because I hate cleaning up after contractors.

  • Review 58 (2022-03-15 - Rating: 5)

    Worked with Nick as my sales person and Gary as my project manager. All communication was efficient and fast. Construction was 3.5 months from start to finish which in this day and age, is awesome! Love my pool! Any wait for it to warm up a bit to use it!

  • Review 59 (2024-06-28 - Rating: 5)

    We cannot express enough how fortunate we were to have Wade as our project manager for our pool build with Presidential Pools and Spas. From start to finish, Wade exemplified professionalism and great communication. His commitment to ensuring the best outcome for us, was evident in every interaction.Wades attention to detail and proactive approach meant that every aspect of the project was handled with care and precision. He was always prompt, responsive, and went above and beyond to address any concerns or questions we had, ensuring a seamless and stress-free experience.Its clear that Wade takes immense pride in his work, and is dedicated to delivering excellence. We are beyond pleased with the results of our pool, and its all thanks to Wades expertise and genuine care. If youre looking for a great project manager who not only gets the job done but exceeds expectations with a smile, Wade is your guy. Thank you, Wade, for making our pool build a dream come true! A little slice of paradise in our own backyard.

  • Review 60 (2024-10-01 - Rating: 5)

    Built my pool in just 5 weeks. Gary, Monica and Jordan were great to deal with. Gary always returned my messages timely and was able to address all my questions quickly

  • Review 61 (2024-06-25 - Rating: 5)

    Did a lot of research and got plenty of bids for our pool. Went with Presidential Pools and we are so glad we did. Steven our pool designer helped us put together a great pool design for our backyard. He was responsive, easy to contact and got back to use in a timely manner. Staff constantly reached out to us to make sure the project was going well and if there was anything we needed or had problems with. Norm our project manager was on top of the whole project. He was easy to reach and got back to us quickly. He had all the subs contractors scheduled in a timely manner and followed up when a sub completed their job. Anything that needed to be addressed Norm madesure it was taken care of quickly without any issues. Norm explained the entire process to us and he made sure the project was seamless the entire time. Norm had our pool done in record time. Hole was dug end of April and pool standalone startup was 6/14/24. Can’t ask for anything more! Great job and I recommend Presidential Pools for your inground pool project.

  • Review 62 (2022-05-08 - Rating: 5)

    As a professional Quality (ASQ CMQ/OE, CQA, CSQP), Project (PMI PMP) and Process Manager (ASQ CSSBB, CSSGB), I have multiple perspectives to provide feedback - as a critical professional and the customer who is left with the chaos and end product. I am so satisfied and happy that I chose Presidential.From a professional perspective, Presidential delivers an efficient, caring and customer centric experience. From my sales/design experience with Tim Melbourne who was patient, insightful, creative and thoughtful through the construction phase where my assigned Project Manager and crew blew me away. Like any construction project, things go wrong. Gary , Chrissy, Rob all blew me away at their responsiveness. Not only did they correct the issues quickly, they provided a personalized experience.As a customer who is investing a large sum of money for a product, my emotions where highly invested into my pool. Tim was there with me when needed through to the construction phase and Gary and team (Chrissy, Rob, Lona) where amazing. I cant speak highly enough of them. I did have a horrible experience with, at the time, sub contracted plumber Precision Plumbing, who was horrible. But thankfully, Presidential sent a different plumber to correct the problem by the name Krystal Vison Plumbing who was again amazing. I hope Presidential keeps them around!At the end of the day, the experience was incredible. A very high quality product with an unbelievable warranty - well worth the experience. And, even more an amazing crew, that I hope to keep in touch with. My kids absolutely light up when Gary arrives and now give him hugs every time they get see him. Dont be fooled, things will go wrong during any project. But, when you have a professional team like Presidential who care about you and your needs. You wont go wrong. The only critical feedback for Presidential is that their design consultant Gretchen should be doing the final punch list walk throughs. Her critical eye is welcomed. She is amazing!Update: I have to give additional kuddos to Presidential. The service team had a complete miss on my pool. Lets just say it was a significant error in getting my heat pump running. I was more than disappointed, I was very disheartened. Even more, when I called to follow up, I didnt appreciate being told they couldnt help me in time for Thanksgiving holiday, even though it was their error that constrained the timeline. That said, the character of a company can be seen by their response. Jason was at my house within :20 min. When Jason and crew realized the error, miracles happened. The next morning at 7:15 am, I walked out of my house to take kids to school and Jason and crew drove up with a new heat pump!! They have no idea how important this holiday was for my family. The Service team more than made up for the error.... I cant say enough thanks to Jason and team for making things right. As I stated earlier in my review - dont be naïve and expect that no problems will arise during a pool build - But you will know you have the quality of product, service and people at Presidential. You could read this and not believe me and use another company, but that is an expensive error to make. Dont do it. Thank you Presidential!!

  • Review 63 (2024-04-10 - Rating: 5)

    Gary Brooks at Presidential Pools is an outstanding project manager! He was there checking details throughout the whole process. He was patient in explaining each step and answering all the questions and concerns we had. He was kind and checked in often on progress and to keep everything on track and on time! We were very impressed and highly recommended Him for his superior customer service and attention throughout the build! Thanks Gary and Presidential Pools. We LOVE our pool!

  • Review 64 (2024-10-25 - Rating: 5)

    Presidential Pools’ technician visit to educate me on how our pool functions is well worth the cost, especially for me who has never owned an inground pool.Presidential Pools’ customer service is friendly, professional and efficient.

  • Review 65 (2024-04-05 - Rating: 5)

    Everyone that we came into contact with at Presidential was friendly and courteous. Once excavation was completed, with some rain delays, construction was completed in 40 days. Every phase of construction was seamless and completed quickly. Our project manager Gary was very responsive and helpful. We would definitely recommend Presidential to anyone looking to building a pool!

  • Review 66 (2024-04-13 - Rating: 5)

    This is going to be my second built pool with Presidential Pools and both times they have come in at the best price. Sometimes it is not about price because quality matters, but their quality is top notch. Norman my project manager has been the highlight of this entire process. We have gone from nothing to completed with shotcrete in under two weeks. The pool project is flying, and it is close to a month ahead of schedule. I am glad we were assigned Norman. He has been extremely helpful with all of my questions and comes to check all of the trades work the same day they are finished to keep the project flowing smoothly. Very happy we went with them again!

  • Review 67 (2024-06-19 - Rating: 5)

    Presidential Pools did a great job on building our pool. It was sone on time and per my request. The weekly updates with Norm was perfect! He kept the lines of communication open at all times. Also, you always knew next steps, with no surprises.

  • Review 68 (2020-06-06 - Rating: 5)

    We have had our pool for 6 years, the process was great start to finish. Presidential has a lifetime warranty and are always very prompt and fair when dealing with maintenance.

  • Review 69 (2024-08-21 - Rating: 5)

    Presidential technicians are great. Matt came to our rescue today and fixed a mechanical issue we were having. He explained care and maintenance to me also.

  • Review 70 (2024-01-22 - Rating: 5)

    My wife and I really enjoyed our experience with Presidential Pools. Everyone was kind, professional, and easy to communicate with. Nick did a great job designing our pool and answered our pre-construction question and then Monica and Gary did a tremendous job of ensuring we were informed on all the constructions steps, checked the contractors work, they were easy to get a hold of, and really provided the professional and personal touch you would hope to have but one that is missing from so many companies these days. Pool was built a lot faster than I expected! I would not hesitate to build with presidential again.

  • Review 71 (2021-12-15 - Rating: 5)

    Building anything in 2021 has its challenges. There are trade shortages, supplies shortages, etc. Having a PM that communicates made all the difference. Corey Barnes was the best! We saw him consistently, he communicated weekly (if not daily) and showed he genuinely cared for our project. Our backyard is everything we hoped and more.

  • Review 72 (2023-10-15 - Rating: 5)

    The pool was constructed according to our specifications with great quality materials, and recommendations.It was constructed on record time. Started July 10th and finish August 10 2023. Mark Sabba and Ryan (Construction Manager) were very professional.

  • Review 73 (2024-08-02 - Rating: 5)

    We highly recommend using Presidential pool builders to build your pool of your dreams! This company provides great customer service and ensures all your request are met.Our sales agent Steven Vollaro was honest, upfront and did not try to oversell. He listened to what we wanted and help design our pool. He was quick to respond to our needs.Our project manager Norman was very courteous and answered all our questions. He followed through on request promptly and stayed in contact through out the process. Thanks Norman for being quick and efficient.Field technician Tyler N provided great one on one customer service. He went over the operation of the Pool pump and equipment. He was courteous and very professional!Also office staff Anna, Jackie and Monica D provided great customer service and stayed in contact to let us know the next step with our pool project.Presidential pools guaranteed pool built in 60 days after pool dig. Our pool was built in 5 weeks!Thanks again to the whole team!!

  • Review 74 (2023-09-11 - Rating: 5)

    We are so happy with our experience working with Presidential Pools for our salt water pool and pergola. Ryan made the design process easy and helped us bring to life what we envisioned. We also couldn’t be happier with the construction process with Gary and Monica. There was a ton of attention to detail and they finished faster than anticipated at about 5 weeks from digging the hole! We were very impressed with his planning and staying on top of projects, so there weren’t any days left sitting idle with a hole in the yard. Even in the hottest part of the summer. Communication was awesome, Gary made it a fun & friendly experience. We highly recommend!

  • Review 75 (2024-06-30 - Rating: 5)

    It’s now been 3 months since my pool was completed. I wanted to wait to post a review because a lot of the service aspect of getting a pool built comes after the pool is complete. The verdict is in and to sum up the experience I’d say that if I ever moved and had a pool built again then I would 100% use Presidential Pools. Not just because their quality is high but mainly because of the great customer service you get with Presidential. From my sales guy Larry to my build manager Gary the whole experience was just what I could imagine. They literally take all the stress out of the build experience. Keep up the great work Presidential!

  • Review 76 (2024-03-12 - Rating: 5)

    Gary and Monica were absolutely amazing to work with! Gary blew us out of the water with how quickly he was able to get our pool done without lacking on the quality of the work. We are very impressed with presidential pools and would highly recommend them.

  • Review 77 (2024-05-10 - Rating: 5)

    Colton, Heather and Andrew -Shout out to Presidential Pools service! They are a great team! Always awesome courteous and professional in every way. The entire process was smooth in all phases. Our dream pool was completed on time for us to enjoy the Summer 🌞 🏊🏼‍♀️ 💯 Highly recommended! 😃

  • Review 78 (2024-04-24 - Rating: 5)

    Our technician showed up right on time at the beginning of the time window. He thoroughly tested our chlorine generator to insure that it was beyond repair, before removing and replacing it.He explained his process, gave examples of time frames to reasonably expect this equipment to last and how to keep it in premium shape.He answered mu numerous questions with patience and enthusiasm.It has been a pleasure working with him AND with Presidential Pools in general.

  • Review 79 (2023-06-06 - Rating: 5)

    I cannot say enough good things about our pool building experience, but the rep who stole the show was our Project Manager, Phil Hendy. He was personable, professional, and always stayed on top of things. He went out of his way to take care of loose ends, communicated expectations throughout the project and genuinely cared about our build as if it was his own. I felt in great hands with Phil!We reached out to Presidential pools late February as a referral, looking for a 2nd opinion after already shopping prices elsewhere. Jordan, our salesmen, was responsive and got us back a quote right away, which beat the competitor by nearly $10k. Natalie in financing offered great support in getting us through the financing process and we were able to utilize some awesome promotions they had running at the time. Gretchen supported us in the design center and did her research before we had arrived to help guide us through the best color combinations that matched our house.Then, there was the build process. Excavation began mid April and we started working directly with Phil. It took his team less than 40 working days to complete the build out of our pool and we were in the loop regarding each phase of the project. Phil stopped by the property often, stayed on top of his crews, kept us updated and really made the whole experience stress free! I never had to call into the office, not once! That says a lot for a project of this size! Overall, if I had to do it again, I would hope to have someone like Phil on the team. His experience, respect in the industry and project knowledge go unmatched. Thanks for making our pool dreams a reality.

  • Review 80 (2023-08-08 - Rating: 5)

    We had an amazing experience with Presidential Pools! Our pool was completed in a matter of weeks. The construction manager, Gary, was on-site every day work was being done and also came by to check on other days as well. He responded immediately when we texted with a question. He also is very professional but also a has an awesome fun personality. Jonny gave a great orientation and was very helpful in loading the app. The communications from the company let us know what was happening next and when work would be done on the pool. The pool and water feature are beautiful. I would strongly recommend this company.

  • Review 81 (2025-01-02 - Rating: 5)

    Ryan in service department was amazing. Called on Saturday and fixed Monday morning.

  • Review 82 (2023-07-16 - Rating: 5)

    Our experience started with Mike Tierney, he was excellent to work with. Great communication, follow up and very professional. Kory Crippen , Project Manager and Monica were Amazing in communicating the next steps, provided details, timely response to our calls and messages. Gretchen, design and entire team were so easy to work with. Our pool was completed in 8 weeks and ready to swim weeks ahead of original scheduled date. We would definitely recommend Presidential Pools & Spas! What are you waiting for? Call Mike today!

  • Review 83 (2024-02-09 - Rating: 5)

    Our pool is in progress. The Presidential team has been great. Corey has been awesome to work with, he keeps us informed of every step and stops by often to check in and evaluate the work that is being done. We highly recommend Presidential Pools.

  • Review 84 (2023-08-30 - Rating: 4)

    I’m adding a modification as Presidential has stepped up to understand what happened, and has taken action to remedy open items. I’ve raised my review from 2 to 4 stars as a result. I do want to note that it is disappointing that it takes a bad review to get someone’s attention.Our experience with Presidential is a tale of two companies. The one that was amazing right up until they got our last check, and the one we’ve dealt with since then.We purchased a pool in April 2023 and Presidential exceeded our expectations at every phase initially. Showing up a day early, cleaning up after themselves, showing professionalism and great craftsmanship. We were so impressed and felt we had made a great choice in pool builder.The problems started when we provided our final check. Presidential (like most pool companies) requires the last progress payment to be made before the pool interior is done. This is when we became an afterthought. No longer any sense of urgency, vaguest date commitments and communication - at one point our project manager went on vacation without telling us - right when we were expecting our pool interior to be completed. Leaving us with the burden of driving to their office to complain to get things moving again.We’re are now 6 weeks after the pool startup and finally have everything functioning as sold - but it wasn’t without numerous calls to the service department to get the final items completed.They will build you a beautiful pool - but with no concern for you once they have your money. Beware.

  • Review 85 (2020-04-09 - Rating: 5)

    Choosing to redesign our backyard was easy, selecting a company that brings execution and vision was difficult but we found that in the Presidential Pools Team. Cheney was amazing during the initial excavation, shotcrete and steps to get us to where the pool started to take shape. We are not yet splashing around in our new Pool & Hot Tub instead we are enjoying the beautiful patio and stone work by the Hardscape Team led by Pete D & The Feos. There are plenty of companies that can install tile & stone but the attention to detail, respect for the work site, and great communication along the way have made this an enjoyable project with the Presidential Hardscape Team. Pete has made regular onsite visits and has communicated and met all deadlines regardless of weather and the current state of the world. His team was responsive, attentive, and overall professional. We will be recommending Presidential Hardscapes to anyone considering making their backyard a retreat. Eric & Brenda

  • Review 86 (2023-10-25 - Rating: 5)

    I purchased my pool thru president pool right before the pandemic. The whole process was a big headache. The communication and services were honestly very bad. We are still correcting some of the issues now, however it’s been so amazing to work with Iriana the service coordinator and Tyler the field Technician. They are changing my opinion of presidential pools from negative to positive . I hope they get recognition, appreciation and validation from presidential pools as a great asset for Presidential pools. They truly are. Thank you. Team work makes the dream work.

  • Review 87 (2024-05-28 - Rating: 5)

    I could not be more excited to have worked with Presidential. Gary & Monica were absolutely amazing! They quoted and promised us middle of September which would have been roughly 4+ months from dig to completion, but it took them 8 weeks to date!! Bryan, our sales rep, answered all of our questions and took so much time out of his day to meet with us and make sure everything was perfect and exactly how we wanted it. I will call these 3 for every pool I will build in the future. Their subs were fast, productive, respectful, and cleaned up after themselves every day. As someone who works in construction, I was blown away. Kudos to this team. :) we also upgraded to the in-floor cleaning system which has made being pool owners a complete breeze. Bryan helped bring my exact design to life and we are obsessed with our backyard.

  • Review 88 (2023-05-23 - Rating: 5)

    I started my pool build process in November 2022. The salesperson/designer estimated a build finish in April, worst case May, and had a drop dead date of August in the contract - weve finished everything now (May 23, 2023) (except for the familiarization training, which is scheduled for June 2, soonest available), so hes mostly held his word. There were great and less great parts of this experience.Great:Final construction and project managers: The third persons assigned to these roles, Ryan Tierney and Scout Pope, were phenomenal. Very quick to respond and address any concerns, and kept me very well informed of the process when they were assigned, starting from the deck finishing to completion.Initial coordinator: Danielle DeMiguel was also very responsive and helpful as the permits were moving along.Design: Build was designed to fit what I was looking for, with some compromises due to budget. Prices, like all places, had greatly risen since I first was quoted for pools in 2018.Less Great:I cycled through multiple rounds of construction and project managers, and did not have a replacement sales contact after the salesperson/designer left the company. I felt I had to project manage them and continually called / emailed / texted (within reason - waited a day or more, etc., before following up again) to find out about next steps. During the build, there were some issues, including the ability of the city inspectors to find my house as well as inspection failures - that were later resolved - that delayed the process significantly, and I was not informed of progress of updates (until I was switched to Ryan and Scout - not because of a request, but because of Presidential just notifying me I had been switched), which was pretty frustrating.Will plan to update as I begin to the enjoy the pool this year and if I need to reach out at all further.

  • Review 89 (2024-03-18 - Rating: 5)

    Excellent experience so far. We are at the stage of shotcrete and plumbing, rebar process ,and electrical were all done the same week. We picked out tiles this week. Can’t wait to see it finished.Hats off to Larry Duffy, Chris Cox, Ryan Tierney, and the entire team. Customer service is great! Mike and Tina Berry

  • Review 90 (2023-04-05 - Rating: 5)

    We got quotes from various pool builders of various sizes. Presidential was priced very competitively and their timeline was by far the quickest (they told us 6-8 months others were 10-12). Brian, our sales guy, was extremely responsive (something other pool companies were not) and great to work with. Our PM, Ryan, was also great to work with and very approachable. He was always very willing to answer any questions or concerns we had throughout the process. We only had a couple minor issues pop up during construction, but Ryan always took care of them immediately and to our satisfaction. From the time we signed papers to the time our pool was full was exactly 7 months. Very happy with the whole experience.

  • Review 91 (2023-04-24 - Rating: 5)

    Best. Team. EVER! I had a great experience from start to finish. Easy to work with and very professional. Made the pool installation experience stress free. Gary Brooks kept me informed on every step and if anything was needed. Pool looks fantastic! Thank you for all the hard work and professionalism!

  • Review 92 (2024-07-26 - Rating: 5)

    Barney is the best person you can have to represent your company. He is honest, on time, efficient and professional. Thanks Barney!

  • Review 93 (2024-07-19 - Rating: 5)

    I would HIGHLY RECOMMEND Presidential Pools!!! The entire staff are so polite and professional!!! Ray is so nice and patient! Norman my Project Manager was so efficient, professional and quick! Going forward, hands down without a doubt I would use them again!!!

  • Review 94 (2022-08-01 - Rating: 5)

    UPDATE: Presidential reached out to me after the read my review below. Looks like my issue was related to new people not knowing how to handle my situation. We are on a path to resolving my issues. Take some time to read my review. The takeaway is that the Presidential is making things right.A month ago I’d give Presidential 5 stars. Let me explain. 18years ago I chose presidential to build my large pool. They did an excellent job. A couple of years later we had a strange warranty issue regarding the pebble sheen surface of the pool requiring a complete resurface. Presidential took care of it. I have a lifetime warranty on the in-floor cleaning system. Got 18 years when I’ve had a problem 1call and they took care of it. I paid the labor as was in the agreement but they just too care of it. Got 18 years I’ve had GREAT service. That all changed last week. I had a component of my system fail. I called Presidential expecting a single call and they’d come fix it. Instead, they chose to leave me swinging in the wind. Offered me the phone number to the manufacturer of the system and told me to relive it myself and take it down to them. This is a 6 pipe in-floor cleaner manifold. Not something a home owner can do. Net-net someone new must be running their service department. If you have a warranty with Presidential you can no longer count on them to honor it. Like a big box retail store you’ll be shunted off to deal with the manufacturer of the parts yourself. Before you choose presidential consider my experience. This actually make me very sad because one phone call ruined their reputation with me completely. They made NO effort to help. None.

  • Review 95 (2024-10-02 - Rating: 5)

    Theres plenty of pool contractors but none are as professional and efficient as Presidential.So grateful we contracted them to build our pool.

  • Review 96 (2020-01-17 - Rating: 5)

    Building a pool with Presidential Pools was so easy. Everyone was amazing and we couldn’t be happier with the service and results! Our salesman Ray was great about working with us on changes to our design and he was a no pressure salesman. He answered all my questions quickly and I never felt that I had to make a choice or decide something quickly, he allowed us to talk over things and come to our own decisions without any pressure or haggling. Once we signed with Presidential, we were assigned a project manager, Norm was fantastic throughout our entire journey, which was only 6 weeks! He always communicated with me about who was going to be at our home and when. He made sure we were informed on the city codes and rules to ensure we passed our inspections and he was always on time and very personable. In fact several employees of Presidential reached out to us at various times to check in and make sure we were happy with the work being done. Anytime a crew was at the house they were polite and extremely friendly. This is the second pool that we’ve built and let me tell you that I completely regret not using Presidential the first time around. I would highly recommend this company for a pool build! Thank you all for giving us an amazing pool! We can’t wait for summer!

  • Review 97 (2023-10-04 - Rating: 5)

    Me and my family really love our new splash pool. Presidential Pools exceeded all of our expectations. James our Sales Rep made sure our pool was constructed exactly how we wanted it. Billy our project manager explained each phase and communicated with us every step of the way.

  • Review 98 (2024-06-21 - Rating: 5)

    Excellent work from presidential pools Gary did an excellent job explaining to me my project. Never had any issues. Whole team was amazing.

  • Review 99 (2019-12-05 - Rating: 5)

    Our pool was just finished the day before Thanksgiving. Its absolutely beautiful and was definitely worth the process! We didnt have many issues and nothing worth noting but anything that did come up Norm took care of it immediately. He was incredibly professional, friendly, honest and punctual. Stephanie provided great communication and emailed frequently. They were both wonderful and made this process easy. Even the people they contracted out were friendly and efficient. We will definitely be building another pool through Presidential at our next house!

  • Review 100 (2020-03-09 - Rating: 5)

    We are extremely happy with our pool… Trevor in sales department was great and the pool design is just what we wanted, the construction all happened on time and all the staff/workers were very nice. We have not had any problems with the pool equipment or the construction of the pool. Thank you, Norm and Stephanie for keeping me up to date and sticking to the timelines. All incidentals were minor and quickly resolved. The pool was completed in a timely manner (6 weeks). Would return to Presidential if I were to need their services again Highly recommend.Thank you,April&Joseph Dow

  • Review 101 (2021-06-17 - Rating: 5)

    We could not be happier with our experience with Presidential Pools! Our designer, Trevor, was understanding of our budget and helped us get the best value for our desires in a pool. We were so impressed with our project manager, Gary! He was patient and very communicative about our project. He had things lined up as quickly as he could for us! He even was able to get our pool done from dig to fill in about 2 1/2 months, over a month before projections when we started the design process, in the midst of this pandemic! He had amazing contractors, and companies he lined up for our construction. We are so happy with the result and cannot wait to continue to enjoy our pool and yard for years to come!!

  • Review 102 (2023-03-25 - Rating: 5)

    This is the second pool Ive had done and used presidential for both of them. I would definitely recommend them if youre looking to get a pool. My construction manager was Gary Brooks and he was just the best, he was always here to check on the construction guys and always on top of everything .Monica was also great to work with and also stayed on top of everything with regular emails to keep me informed. I couldnt have asked for a better group to work with and I love my new pool. Thank you so much we will definitely enjoy it.

  • Review 103 (2023-05-12 - Rating: 5)

    We recently hired Presidential to build us a pool for our new home (newly built and no landscaping). It was a great experience from design to swimming. Trevor was our sales liaison and designer and Chris Cox was our project manager. They did a good job setting expectations on timing and potential delays. Chris was very good at communication and was very diligent at inspecting the job site during and after each phase. Each trade they contracted work well and did a good job. I’m especially pleased with the tidiness of the plumbing and pump area. Everything is easily accessible. The Pentair system does a wonderful job of keeping the pool clean. Being in the desert, I was expecting more dirt accumulation on the pool floor, but there are typically only a few spots that the jets can’t clear out. The rest of the floor is kept quite clean.We went from dirt to a wonderful area for hosting parties in just a matter of months!My only complaint is that I felt, as a new pool owner, the handoff left me floundering. A lot of information was thrown at me, but rather disorganized. It took me a couple months to finally get a handle on how things work.

  • Review 104 (2022-12-12 - Rating: 5)

    Presidential did a wonderful job on my pool. Gary was our project manager and was very responsive and knowledgeable. He kept us informed throughout the build and exceeded our expectations with how fast it came together. We love how it turned out and appreciate the level of professionalism and service that Gary provided!

  • Review 105 (2023-04-07 - Rating: 5)

    Ryan, our construction mgr, did a great job of ensuring the build process was smooth. Very happy he was assigned to our project. Quality of work, communication, and Ryan’s availability to keep us informed and answer questions made the process enjoyable. Highly recommend them if your looking to add a pool to your backyard.

  • Review 106 (2023-12-13 - Rating: 5)

    They ruined our pavers after digging the next day after a long rain fall. So dont sign the waiver. And they couldnt get the light on the Baja shelf to match up so now I have a divot in the pool. Spent over $100,000 at they couldnt get either of these right.December 13th, 2023 Update: The ownership of this company got wind of my issues and stepped up and did the right thing and fixed my concerns. I can now see value in my back yard and have been enjoying the pool, the BBQ, and fire pit they built. Thank you Presidential Pools for fixing the issues the foreman said were not their problem. I would recommend this company and actually have :)

  • Review 107 (2020-01-09 - Rating: 5)

    Presidential Pools was referred to me by my neighbor. They were very positive about their experience. Ryan had the patience of a saint redesigning our pool several different times and helping me choose the tile and various colors as well as arriving within our budget. Then Norm took over and answered all my questions and texts very quickly! Thanks to him all stages of the pool construction were completed timely. The various crews arrived promptly and worked diligently to get the job done right and quickly. The only hiccup seemed to be with communication with all parties. We were working with our building contractor as well. All things considered we highly recommend Presidential Pools to anyone considering putting in a pool. Excellent quality and service! Definitely a 5-Star company!

  • Review 108 (2019-12-17 - Rating: 5)

    We live in a retirement community and had several pool companies recommended to us that work in the area, we went with Presidential Pools they were great! From sales to finish they were on time and exceeded our expectations at every turn. The Project Manager Gary and and his assistant Shirley were exemplary! Every contractor and every person we talked to involved with our project was outstanding from the work done to the clean-up. We could not say enough, nor be happier that we chose Presidential Pools!

  • Review 109 (2023-06-08 - Rating: 5)

    Great job by great people! The project proceeded witHout a hitch. Phil our superintendent was a delight to work with. The various craftsman did excellent work and were very friendly. This was our first pool design and construction project and we are delighted we chose Presidential for our project.

  • Review 110 (2022-09-20 - Rating: 5)

    Presidential built our pool and has always helped maintain it. Always responsive. Always courteous. They stand behind their product. Presidential is always on top customer needs and is a great resource. If they cant fix something they offer great referrals for someone that can. We always get compliments on how nice our pool looks. And any issues or repairs (whether warranty or customer-pay) are done quickly.

  • Review 111 (2023-04-28 - Rating: 5)

    My husband and I just finished construction on our pool. Gary Brooks was our project manager and I can not speak highly enough of him. He made the pool building process simple and did a great job of expediting the process. He kept in constant communication and was conscious of our doggies. Gary worked in unison with Monica Diaz, his construction coordinator. Together, they were a great team! I HIGHLY recommend requesting Gary as your project manager. Thank you Gary, Monica and Presidential Pools for the making this process so seamless and headache free, we truly appreciate it.Ohhhh and a HUGE shout out to Gretchen who helped us with the pool design and took the time to walk us through the pool park, not once... but twice. She is just WONDERFUL!!!!

  • Review 112 (2019-08-24 - Rating: 4)

    Overall a good experience, and I feel like we got good value for our money. Jason did a great job of designing our pool. I rated them 4 stars versus 5 for two reasons. First, the skid loader dropped a lot of dirt along its path from the back yard to the dump truck on the street. Its major construction and the installation will always make and leave a mess, but I still think this is an aspect of the pool installation with room for improvement. I also thought the concrete deck cracking was more extensive than it should have been, and the finish work was just average. I think both were a result of very tough pour conditions. They had to wheelbarrow the concrete to my backyard, and it was a hot day with high winds and I think the concrete was setting/drying faster than they would have liked. Presidential did repair the cracks and extended my concrete warranty to five years. Despite these two issues. I always recommend Presidential whenever anyone thinking about installing a pool asks about our experience. Installing a pool is a pretty complex construction project and something that complex will never be executed without a problem or two. I was a demanding customer from a quality perspective, and the project manager, Shane, was always willing to listen to my concerns and try to either resolve an issue or come to a compromise. Its also worth noting the post installation support has been very good. Both Barney and Josh have been great to work with.

  • Review 113 (2019-12-06 - Rating: 5)

    Presidential Pools was great. Just filled our pool and couldnt be happier. This is our first pool. Brett, our sales guy from Surprise did a fantastic job designing our pool and getting us to build. I have talked with Brett a few more times since build started and he has been nothing but helpful with all my questions.Once the build started, Norm, our project manager and Stephanie did great keeping us updated and informed on scheduling and the process as we went along. Even with all the rain weve had Im surprised how fast the build went. Couldnt be happier with the process and final product.We did have a couple issues with a couple contractors. One thing was chicken bones left on the property and one of our dogs getting some of them. Could have been bad. Another was I have a big property and drove around the backside of pool and got a flat tire, this was after clean up. Since then I have raked up probably 2 handfuls of nails. There was 2 other issues and none of them were because of Presidential Pools. Norm was great and addressed all the issues I had throughout the build.Im happy we chose Presidential Pools to build our pool and would use them again in the future.Thank you Brett, Norm and Stephanie for your hard work and making sure we got a pool we can enjoy for years to come.

  • Review 114 (2020-02-29 - Rating: 5)

    When we first decided to build a pool in our backyard we spoke with several different pool companies. We decided to go with presidential pools because of their reputation and longevity in the business. And presidential pools did not disappoint! Everyone we dealt with was professional and kind. From Dale who was the salesman who came to our home, listened to what we wanted in a pool, worked with us, and drew up the first renderings of what our pool would look like. To all the people in the office who were very courteous and always checking in on us to make sure we were satisfied with the progress and if we had any questions. To finally our project manager Norm, who made sure through this whole project that it was done timely, professionally, and with integrity. Everything Norm said he would do ... he did. He made sure the pool was constructed in a timely manner, making sure to let us know who was coming on a certain day and what the next stage would be. He was also the one who would respond to us with all of the questions we had, and he did it with patience and respect. We are confident that we have a well- constructed pool, because it was done very professionally, and that is because of all the people that were involved! Thank you so much presidential pools for everything!

  • Review 115 (2024-10-09 - Rating: 5)

    The management team (Jason and Andrew) and the Field Service Team (Joseph and Matt) are exceptional, professional and highly skilled. The Service Team @ Presidential Pools IS THE REASON you get Presidential Pools to build your pool in Phoenix! - Ron Milton

  • Review 116 (2020-09-03 - Rating: 5)

    We selected Presidential Pools to help design and construct our pool. We could not be happier with the entire process and the finished product. Colton was amazing and attentive throughout the entire design and budgeting phase, always available for questions and super prompt with responses. Rob was our construction supervisor and kept the pool portion of our project on time and in budget, continually stopping buy the house to check on the work completed and always keeping us updated on next steps. We were impressed that the estimated timeline provided to us by Presidential Pools for each phase of the construction was fulfilled. Thank you. We love the finished product.

  • Review 117 (2023-08-01 - Rating: 5)

    Super grateful for the experience with Presidential Pools - Gilbert location. 1st off, our initial process with Ryan Casillas was so smooth. He is relatable and down to earth. Did everything he could to keep us in our budget and get us exactly what we wanted. Helped us bring our (many) designs to life with 3D renderings to help us narrow down what exactly we wanted. Kept us in the loop and always found an answer to our questions early on. He also got our permits in right away, and kept us updated when needed.Then, once we transitioned to the building process, our project was turned over to our 1st Project manager, which unfortunately was not up to the expectations that was set with Ryan Casillas initially, which was a bummer. Then shortly after (maybe 2 weeks with the 1st project manager), our project was turned over to our 2nd Project manager, Ryan Tierney.Ryan Tierney was everything we could of asked for. He answered our questions almost immediately. Literally nothing was left unanswered. If we asked to switch something small, it was done within the day. Even when he had to fix mistakes that the 1st Project Manager overlooked, he communicated with us, fixed the (big) problem immediately, and gave us realistic timelines. We always knew where we were in the process and he made us feel like priority in getting the project finished. Even one Saturday/Sunday, *sorry Ryan* I called him, and he responded via text because he was out with his family at a movie, but was prompt and professional with providing us an answer. (I felt so bad, from then on out I never asked any questions on the weekend. lol)Working with Presidential Pools has been so amazing for our 1st Pool Building experience. If you happen to get so lucky, like us, to work with Ryan Casillas and/or Ryan Tierney, You are in the best of hands.For Reference we had a Pool and a Spa built.

  • Review 118 (2024-01-29 - Rating: 5)

    Im so excited and happy with my new pool. The step-by-step was so easy and I was kept informed every step of the process. I highly recommend Presidential Pools and the people that helped me; Karin, Gary, Monica, Edward. Hire them!

  • Review 119 (2019-10-19 - Rating: 5)

    What a great experience! Thanks to all the exceptional staff at Presidential Pools! It has been quite a journey, but so excited to finally see this project done. In reading the many online reviews in researching builders, Brian at the Surprise office was thorough, knowledgeable, and patient. It took me 2 years from the time we first met until I was ready to commit. In meeting with other builders, they didnt take the time to see what was most important to me in my pool. Presidential Pools took the time to help me know what equipment suited my needs, unlike their competitors. Jarrod and Stephanie guided me through the project. While there were some unforeseen circumstances that came up (as with any construction project), they were quick to respond. I made the promise to myself and the staff I worked with that I would sit back and enjoy watching the progress without expectations of a specific timeline- not easy but such a realistic view when going through a major project. It was really exciting seeing the stages progress. When working with the subcontractors, presidential pools has it down to a science! Even the tile installer told me how impressed he was with the exceptional workmanship of the shotcrete installer, which made the results of his work so much better. The design took into consideration the layout of the tiles size and fit so that the water feature looks amazing. Presidential Pools knows how to make beautiful pools while giving their customers an excellent experience!

  • Review 120 (2024-12-18 - Rating: 5)

    Norman and his team did a great job with our pool! They were very prompt at answering and questions and the entire process was seamless. Thank you for your hard work!

  • Review 121 (2024-04-23 - Rating: 5)

    Norm and Monica have been a pleasure to work with. They always kept us up to date on what the next phase was and what to expect. It has been a smooth process making our dream pool a reality!

  • Review 122 (2019-07-19 - Rating: 5)

    This was our second pool with Presidential and the experience was wonderful. During the design we worked with James. He worked hard to make sure we had our dream backyard. He provided 3D images and we got a real life look over at there amazing pool park. Next we used the Presidential Financing department. Very very easy and stress free, since I work out of state I used Doc u sign and uploaded all supporting documents. No problems and quick approvals. After that it was sit back and relax. They take care of all the permits, we were given a project manager his name was Norm. Super easy to talk to. He gave us up to date info when construction crews were coming and what was being done I made a vary last min change to our plan and right away he was like not a problem and got it done. Any questions I had i sent him a text and in less then 5min always got a response did not matter what day it was. After every phase of construction I got an email from Stephanie in the office if everything was going ok or if I had any questions. Presidential gave us our complete Backyard Oasis. I highly recommend Presidential Pools if anyone is wanting a dream backyard

  • Review 123 (2020-02-08 - Rating: 5)

    From our initial contact to the end of the project Presidential Pools was awesome! They checked in with us and communicated every step along the way. We had requested a window for the build to happen in and I didn’t think that they would be able to do it.....BUT THEY DID!!! We are so pleased with Brett, Norm, Stephanie, Natalie and the whole team at Presidential Pools and we highly recommend this company for anyone considering building a pool!! Great job!!

  • Review 124 (2020-01-06 - Rating: 5)

    Thank you so much to Presidential Pools for our beautiful new pool! Our project manager, Norm, was outstanding in streamlining the process for us and keeping us up to date on what was coming next. This was our first pool and Norm and Stephanie put us at ease throughout the entire process. They were informative and readily available to assist with and questions or concerns. I would definitely recommend Presidential Pools for anyone looking to install a new pool!

  • Review 125 (2023-07-19 - Rating: 5)

    Presidential pools has been taking care of us since we got our swimming pool in 2009. Not only do they build a quality pool but they take care of their customers after with pool services needed. After all these years, we are extremely happy we chose Presidential with their great staff and technicians. All of their technicians are great but the technician Chris Centenni who has been taking care of us recently is the best and we are so pleased with his communication and work ethics. If you want quality, awesome service, done right, responsible prices and the most reliable pool company....Presidential Pools is the company!

  • Review 126 (2019-04-03 - Rating: 5)

    We are very happy so far with the progress of the construction of our pool. Norm has been very thorough with us on all aspects of construction. He communicates with us when contractors are scheduled for work and has responded quickly when we have had questions. Stephanie also has kept in contact with us to make sure we are satisfied with the service being provided.Jeremy helped us put a good plan together and are excited seeing it come togetherI always will make decisions based on how people treat me in any business venture. I have been very appreciative of the customer service and would highly recommend presidential pools as your builder.Thank you Norm Stephanie d jeremy.

  • Review 127 (2024-04-04 - Rating: 5)

    We have Referred Business For almost 30 years The True Backyard Oasis Creators. Professional and Reliable.Best,Kelly Dancer(Director)SunSplash Solar

  • Review 128 (2021-06-21 - Rating: 5)

    Presidential Pools has been a great company to work with beginning with Jeremy Hunt as our pool/spa designer all the way to Norm Crittle who was our Project Manager. Norm went above and beyond to push the construction of our pool along and to get it finished in a very timely manner. Norm was super responsive every time I would text him with questions and made us feel very informed every step of the way. We are very pleased with how our pool/spa project turned out and would recommend Presidential Pools to anyone looking for a great quality professional pool installation.

  • Review 129 (2023-07-25 - Rating: 5)

    Presidential did an outstanding job on our pool. We had used them before many years ago and we’re extremely satisfied. Design, execution and finish were on time - exactly as promised. We were swimming 10 wks. from start, two wks ahead of schedule.

  • Review 130 (2019-12-10 - Rating: 5)

    Purchasing and building our pool with Presidential Pools was a great experience from design thru construction. They were in constant communication the entire way and delivered our final pool ahead of schedule! Our designer Ray listened to our wish list and worked a great design that met our needs and honored our budget. Our project manager Norm exceeded all our expectations. Everything went off without a hitch and he went above and beyond to answer all our questions. He truly made the build a worry free experience.Highly recommend Presidential for pool construction. They are the best!

  • Review 131 (2020-01-06 - Rating: 5)

    My husband and I could not be happier for choosing Presidential Pools to do our project. First off, they have an amazing pool park so you can actually see their finished pools. There are many styles with so many variety of the products, options, colors etc to see in person. Trey was outstanding! He walked us through the beginning phases, was always available to explain anything we had questions about, he was kind, listened and was true to his word. Pool planning was never easier, and trust us he made this exciting and fun! The main contact for the construction phase was Norm! Wow just the best customer service I have ever seen. He was in touch weekly sending photos of the progression (since we were out of town for the majority of this) he responded to our calls or texts right away and was always ALWAYS positive about any concern we might have had. He made us feel so at ease because he had everything under control. This was truly a great experience for us especially for something that can be very scary. The project was completed on time and that was with some crazy unexpected weather included! I would give Presidential Pools 10 stars because I feel they can not be beat in professionalism, customer service, workmanship and follow through. We could not be happier with the process working with them. We love our finished project! Thank you Presidential Pools, Trey and Norm! You guys are the best.

  • Review 132 (2021-04-19 - Rating: 5)

    Working with Presidential Pools was an incredible experience from start to finish. From our first design consolation with Colton to picking out our finishes with Gretchen, every single person we worked with was friendly, communicative and helpful. I have to give a special shout out to our Project Manager Aaron. He was amazing and always there if I had a question or wanted an ETA or update. He always kept me updated throughout every step of the process and was available 24/7. I know how high in demand pools are right now and how busy everyone in the pool business is, and Aaron made us feel like we were his only customer. If I could give Presidential and Aaron 20 stars I would!! Highly recommend!!

  • Review 133 (2024-04-09 - Rating: 5)

    Presidential pools has been great so far during our pool build. This process can be stressful if you allow it to be. As someone who has never built a pool the process has been flawless. They communicate on a regular basis to ensure you are aware what’s going to occur and when. We’re about 3 weeks into the build with several remaining.

  • Review 134 (2021-11-29 - Rating: 5)

    Presidential Pools built my swimming pool. The service was great and the best. And they are really taking care of their customer needs like mine after the construction of the pool. Any issue come up, they are always responding and taking care of it. The service team is the best. Never let the customer in the hooks. Always satisfied the customer and educate him about the functioning and maintenance of the pools. I strongly recommend PRESIDENTAL POOLS and SPA to anyone who needs to build and pool and maintenance it as well. Thanks.

  • Review 135 (2023-01-05 - Rating: 4)

    Sales process was great, sales rep engaged during construction phase. Construction was slow, covid impact to some degree. Problems started after final payment was given, laws in AZ require final payment before shot crete can be started, even if other inspections are not done and other work to be done is not completed and pool equipment is not tested. We have pool equipment issues and now the company is not responsive to addressing these issues since they received full payment. What good will the warranty be if they cannot respond to issues that should have been addressed during construction.01/04/2023 - Follow up. Since this posting and in all fairness to Presidential Pools, I wanted to take a moment to provide feedback since I posted this review. I am very happy to say that Presidential Pools responded very positively and has resolved all of our concerns and challenges. Our pool has been operating now for 1 year and we are very happy with the pool, our final landscape and the performance of the pool equipment.

  • Review 136 (2024-06-04 - Rating: 5)

    Presidential Pools built two of our families pools. Wonderful workmanship followed be many years of wonderful service after the sales. Thank you

  • Review 137 (2018-06-25 - Rating: 4)

    We spent a lot of time researching and meeting with different pool companies to help us design our backyard. We settled on Presidential and we are glad we did. Trevor (our design guy) and Gene (our project manager) were great. They were so easy to work with and super responsive. Our pool turned out just like we wanted and the pool construction was right on schedule. I would have given 5 stars if it wasnt for the landscape crew that worked on our project. The company was called Sanctuary Landscape. I am not sure how Presidential is affiliated with Sanctuary, but we met them at the Presidential offices so there must be some relationship. They were nothing but headaches to deal with and they significantly impacted the timeline of our project. Many times our back yard sat empty for days waiting for the landscape company to show up and complete their work before the pool people could finish. Gene did as best he could to keep the landscape crew moving, but it didnt seem to make a difference. My recommendation to anyone considering Presidential is to find your own landscape company. That being said, overall we are very pleased with how the project turned out. We are reasonable people and came into the situation know not everything would be perfect. We would definitely recommend Presidential to our friends and family.

  • Review 138 (2021-11-08 - Rating: 5)

    From start to finish Presidential Pools was a pleasure to work with. They were consistently professional, attentive, and communicative. We experienced some delays (we were aware there could be some when we started this project. Hello covid ) but we never once felt out of the loop. We are in love with our new pool and can’t recommend them enough !

  • Review 139 (2020-02-14 - Rating: 5)

    Thank you so much to Presidential Pools for our beautiful new pool! Our project manager, Norma JR, was outstanding in communication, always being available, streamlining the process for us and keeping us up to date on what was coming next. This was our very first pool and JR and Stephanie put us at ease throughout the entire process. They were informative and readily available to assist with and questions or concerns. I would definitely recommend Presidential Pools for anyone looking to install a new pool! We are looking forward to the pool being fired up in a couple days and lasting joyous throughout many, many years to come with family and friends. Thank you again Jennifer, JR, and Stephanie.

  • Review 140 (2021-03-21 - Rating: 4)

    Our Project Manager, John Picone, is amazing! The 1st PM we had was awful, and there was no communication. John was able to quickly turn things around and address all questions and the communication was fantastic. He was able to rectify all the mistakes quickly the former PM has made. We are at the finish line of our project and the pool looks AMAZING! Even better than we expected. John deserves so much credit for his oversight of this project. Also, our sales manager, Bryan Waddle did a great job with the design.Expect delays due to the demand of pools being built.

  • Review 141 (2019-12-10 - Rating: 5)

    The entire office staff and field employees are very professional and first rate. Our direct contact Norm Crittle kept us informed from the very first visit to our home and followed up after every step to make sure things went smoothly. Norm even pointed out defects we hadn’t noticed and had them corrected immediately.The office staff including Ray and Stephanie answered all of our questions in a timely manner and gave us the good feeling that they genuinely cared about our pool building experience.My wife and I looked at a number of pool builders and when we looked at reviews, posed questions and compared apples to apples Presidential pools was the hands down winner. I would recommend this pool company based on our great experience.

  • Review 142 (2023-02-14 - Rating: 5)

    The pool and hot tub is beautiful just very technical. Everything is run by an app

  • Review 143 (2020-01-09 - Rating: 5)

    Presidential Pools installed my pool three years ago. From day one they have been excellent to work with. Their Service Department is second to none when it comes to their quick response and fulfilling any service needs even three years later. They are always courteous and work with me for any and all service calls. Getting the pool in is just the start, its the follow-up with Service that is critical in maintaining a beautiful, functioning pool. And Presidential Service Department has not ever disappointed in that regard. I highly recommend them.

  • Review 144 (2024-11-14 - Rating: 5)

    Excellent Experience from the initial service call to the technician fixing our pool issues.

  • Review 145 (2019-03-05 - Rating: 5)

    We have had our Presidential Pool for 3 years. They have always been very responsive with excellent, timely, knowledgeable, friendly help. I reported a problem on Sunday online that showed up recently with some of our in-floor cleaners not working. It is now 3 pm on Tuesday, and everything is fixed and working perfectly! The system has a lifetime warranty for the original owner, so all it cost was a service call.We love Presidential Pools!

  • Review 146 (2023-08-09 - Rating: 5)

    Presidential Pool Services and Jacob Hall get my highest recommendation. This man fixed my requested problem and then did much more than was required. He has a strong work ethic and is knowledgeable about his profession. Rare to find such excellent service these days.

  • Review 147 (2022-07-28 - Rating: 5)

    Presidential changed our lights and were very responsive as well as understanding. We initially thought we would have to buy one light but when we were informed a second pool light would be required in order to get them synced up, I asked for assistance; they in turn discounted the second light for us. Both their service techs who came to the house were polite and experienced.

  • Review 148 (2024-05-24 - Rating: 5)

    From the beginning of planning our pool design 11 years ago with Presidential they have been so thorough & professional. We have recommended Presidential Pools to many people over the years.

  • Review 149 (2019-08-29 - Rating: 5)

    This pool experience has been great! Norm and Stephanie at Presidential Pools have been amazing! Excellent communication by email, text, and phone. We are getting it done a lot faster than we thought. The service has been speedy quick. The workers have all been very professional and friendly. Would recommend to family and friends!

  • Review 150 (2020-09-22 - Rating: 5)

    We love our Presidential Pool! From beginning to completion our experience was exceptional. Our designer/salesman Bryan Waddle met with us several times helping us design our perfect pool. We went through our wish list with Bryan and he incorporated those designs and elements and also suggested other features that complemented our choices. There was no pressure and we were able to have everything we wanted and more. Our project manager Jason Parton, oversaw each piece of our pool construction. He kept us informed regularly and promptly answered any questions or concerns. Their construction team built a beautiful waterfall, a fun and functional Baja deck, plus jets and other features. Our pool is a dream come true. Thank-you Presidential Pools!

  • Review 151 (2019-04-25 - Rating: 5)

    I highly recommend Jeremy Hunt as a Backyard Designer. Jeremy listened to what I wanted and not only did he consider my backyard lifestyle, but he also considered my frequent guests to ensure we would all enjoy my backyard. He has the knowledge of what it takes to maintain the new design and an exceptional aesthetic eye. He walked me through the entire process, the difference team members roles so there were no surprises and the project was completed right on time. My backyard has been completed for two years now and I still have questions regarding who was my designer. Jeremy is a pleasure to work with and professional.

  • Review 152 (2019-04-15 - Rating: 5)

    We love Presidential Pool company. They work hard to make us happy. Norm our Project Manager is timely, professional and responsive to my needs. Our Project Coordinator Stephanie has a great communication. If you are looking for serious company we recommend them Ozzie the sales representative is the best.

  • Review 153 (2023-09-07 - Rating: 5)

    We had a great experience with a presidential pool. Chris was our project manager and he was always in contact with us letting us know the next steps, very friendly and professional.

  • Review 154 (2020-02-17 - Rating: 5)

    Designing the pool was so easy, and the final product looks even better than we thought it would. Norm and Stephanie were amazing to work with and were very prompt answering any questions or concerns we had. They let us know each step in the process of building the pool so we always knew in advance which crew was coming and when. We highly recommend Presidential Pools.

  • Review 155 (2024-09-28 - Rating: 5)

    We are extremely happy with our new pool - the design is exactly what we wanted and looks amazing! The staff were awesome, especially our salesperson, Nick Luedtke, our construction manager, Gary Brooks and his assistant Monica. The project was completed on time and all the work crews were amazing. Communication was excellent and any questions we had along the way were answered promptly and/or handled immediately. This is the 3rd Presidential Pool we have built and all have been a wonderful experience!

  • Review 156 (2021-05-12 - Rating: 5)

    Ask for Gary as your project manager. Trust me.He’s been absolutely wonderful and finished our pool in a fraction of the time with awesome quality.We decided to do a hold back loan and add a pool into our new construction loan. We went with presidential because they were competitively priced but also well established and have heard they have awesome customer service from my cousin who built with them.The design process was pretty easy. Trevor was patient with us while we went back and forth on what we wanted until we settled on our choices.There was a waiting period in the hand off between design and construction for a few weeks that made us nervous (building our home was a nightmare of delays and poor communication), but when we expressed that they switched us to their project manager Gary. The project managers have their own relationships with trades and can pick their own trades for most of the construction phases. They said he’s been in the business a long time and that trades respect him and he has a great relationship with them and he gets it done quickly and well. Wow has that been true! He has now moved up our timeline by almost two months! He was on top of it, the second we let him know a trade was here, he’d schedule the next to come out earlier as well.With the pebble tec shortage right now, presidential’s is done in house, and they have a supply in the warehouse... so no delays. (So some pool companies may be cheaper but you’ll run into issues like that). Most people we know that are getting a pool right now are getting their timelines pushed back and back right now (thanks covid-19 for random supply shortages)... ours got bumped up so our pool will now be done they day the kids get out for the summer break and we get to use it the whole season instead of just part of it this year.Best decision we’ve made.Again, ask for Gary, you won’t regret it!

  • Review 157 (2019-10-10 - Rating: 5)

    Its been really exciting seeing the process of our pool evolve from working with Tim on the design to seeing each step of the construction process. Fred was always available and really made us feel like our pool was important. The only major issue we had was dealing with Pinal County which presidential Pools has no control over.We cant say enough about Pete B and the hardscape crew for coming through on our fence build. We had issues with having our fence pass final inspection but Pete and his guys took outstanding care of us and built us a fantastic fence that finally got us through the county inspection. Great job by great folks.

  • Review 158 (2013-11-06 - Rating: 5)

    Presidential Pools & Spas did an amazing job from start to finish. Designing our pool was fun and enjoyable. The sales staff was willing to make any changes we desired and they had great tips. The install of our pool was smooth and ahead of schedule. We love our pool and its superior quality!

  • Review 159 (2017-08-11 - Rating: 5)

    Bought a pool two years ago and was very happy with the entire process, from sales, to design, to build and delivery. Everything was very professional and efficient, with no surprises.And, perhaps more importantly, the support and service ever since has been exceptional. Hats off to Bill Watson, service manager, and his team. Whether it be pool school, where they teach you how to care for your pool system, or service and repairs on site at your pool/spa, the responsiveness is exceptional, the work is competent, and the turnaround is fast. Just this morning, they resolved an issue that was making my filtration system fail, and did so within an hour of me contacting them.Granted, sometimes it takes a little longer for a service tech to arrive (depending on other calls and where they are at the time), and some issues are more complicated to solve, but you can always expect a great product from Presidential, along with exceptional ongoing support and service.I highly and enthusiastically recommend Presidential Pools!

  • Review 160 (2021-11-19 - Rating: 5)

    Our Project Manager Gary has been an angel to us throughout our pool build and after completion. We are first time pool owners with questions and sometimes problems. Gary always has the answers and has come to our rescue many times. He never leaves us hanging and goes above everything to make sure his customers are happy. Thank you Gary and Presdential Pools for employing great people.

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