Rooter Hero Plumbing & Air of Los Angeles

Located in Gardena, California

Address: 14401 S Western Ave, Gardena, CA 90249, United States

Phone: +1 310-773-0660

Rating: 4.8

Services

Identifies as veteran-owned
Online estimates
On-site services
Language assistance
Repair services
LGBTQ+ friendly
Transgender safe space
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-24 - Rating: 5)
I had an excellent experience with Rooter Hero and their technician, Ramon. Just one day before a big party I was hosting, my hot water heater, after 24 years of faithful service, decided to stop working. In a panic, I called Rooter Hero, and they dispatched Ramon within 45 minutes. I was incredibly thankful for the prompt response.Ramons customer service was top-notch, and it was clear that he was an expert in his field. He quickly and efficiently replaced my hot water heater, saving my party plans. I was impressed by his professionalism and appreciated his sharing that plumbing is in his blood, as he comes from a family of plumbers. This generational expertise truly showed in his work.I highly recommend Rooter Hero and Ramon for any plumbing needs. Their quick response and quality service made all the difference. Thank you, Ramon, for turning a stressful situation into a seamless experience!

Review 2 (2024-11-30 - Rating: 5)
I recently had the pleasure of working with Yony at Rooter Hero Plumbing , I’m happy that the company sent him especially our need in changing the arrival time last minute.Yony was punctual , helpful in making sure there weren’t any other plumbing issues in our home and suggested what we needed to have done with our pipe and found the right tools to unclog our drain. He was also thorough, efficient and respectful. Happy with the work he did!Highly recommended!

Review 3 (2024-07-30 - Rating: 5)
Our first scheduled service person did not show up, and Ronnie was sent by Roto Hero to help us. Ronnie was amazing! He had to go out and get parts and then took care of our needs really quickly. We were so very pleased and surprised at how fast he worked to solve our problem. In addition to being a great knowledgeable service person, he was very personable and smiled all the time. He is truly a tribute to the company, and we will definitely go back and ask for Ronnie as soon as we have another issue. Thank you so much for sending such a competent and helpful representative of your company. Lois

Review 4 (2024-12-15 - Rating: 5)
We called rooter hero to come out & fix our toilet. They had a technician come out within an hr & 1/2 to fix it. Leo DeLeon was terrific. He was kind, informative, & very professional. I would use this company to do any of my plumbing problems!

Review 5 (2024-10-24 - Rating: 5)
Router Hero was a wonderful company to deal with. They are very professional and accommodating! Geo (wonderful plumber) was so pleasant, knew just what to do, a complete professional!I will definitely recommend Router Hero to anyone who needs a plumber.Please send me some of your cards and if you have, brochures as well.Thank you!

Review 6 (2024-08-21 - Rating: 5)
We recently had an urgent situation with a leaking water heater in one of our rental properties, and Rooter Hero came to the rescue! Alex, the technician, was nothing short of amazing. He arrived promptly, diagnosed the issue quickly, and was able to fix it the same day. The entire experience was smooth and stress-free, and we were especially pleased with how fair and appropriate the cost was for the service. Alexs professionalism and expertise were evident, and we couldnt be happier with the outcome. Highly recommend Rooter Hero and Alex for any plumbing needs!

Review 7 (2024-12-07 - Rating: 5)
Called Adeedo they came to unclog a kitchen drain. Very inexperienced. Couldn’t clear the drain and told me I need a $1200 procedure. I then called roto hero and Ronnie cleared the drain in 20 min. Service was excellent.

Review 8 (2024-09-03 - Rating: 5)
Ronnie was incredibly helpful! He was super efficient, mindful, and friendly. He was in and out quickly and got the job done perfectly. This is my 2nd time using Rooter Hero and it won’t be the last.

Review 9 (2024-11-28 - Rating: 5)
Yony Vasquez went above and beyond in successfully accomplishing the task at hand. He demonstrated perseverance and patience to complete a difficult task where my attempts and his initial attempts were faced with challenging obstacles. Yony treated my job with great ethics in not escalating the necessity to refer to other methods where my charges would be raised. I totally appreciate him and strongly recommend him to receive a kick ass bonus for his work and good attitude.

Review 10 (2024-07-23 - Rating: 5)
I had a great experience with Rooter Hero recently. Evan called to say he was on his way, arrived on time, and took care of replacing my hose bibs, which involved, in a couple of locations, extending their projection from inside the stucco where they were buried. He explained everything clearly and got me high quality parts. I was very impressed!

Review 11 (2024-10-05 - Rating: 5)
Called Rooter Hero at about 430 and they responded with sending Victor who was very efficient and knowledgeable. He had to clean from the outside pipe to the sewer line. He answered all of my questions and completed the job in a timely manner.

Review 12 (2024-12-17 - Rating: 5)
Fantastic company to work with. Highly recommended. Price is more than fair and quality job and excellent customer service. Shoutout to Raymond!

Review 13 (2024-11-07 - Rating: 5)
Victor was very helpful and laying out exactly what needed to be done and worked with me and his manager on getting me a good price for all the work that needs to be done under my house. Victor is a very huge asset to the company.

Review 14 (2024-11-18 - Rating: 5)
The Rooter Hero Certainly Lives Up To Its Name If It Wasn’t For Them And Their Brilliant Plumber Carlos Berrera I Would Have Had A Serious Heart Attack But Thanks To Them My Toilet Is Flushing And My Tub Is Empty Carlos Was Even Able To Save Me A Few Bucks On My Original Estimate Thx Rooter Hero And An Even Bigger Thx To You Carlos!!! Your My Hero xoxo

Review 15 (2024-08-10 - Rating: 5)
I was impressed at how quickly Rooter Hero plumbing responded to my request. Evan, their representative was personable, patient, and answered all of my questions. He explained things in a clear, and concise manner. It was a pleasure.

Review 16 (2024-12-14 - Rating: 5)
Tech came in on time. He listened to our problem in detail. Then he started to analyze the problem. He took our info, his knowledge, and solved the problem in minutes. The problem was fixed that fast.

Review 17 (2024-10-30 - Rating: 5)
Outstanding work by Joe and Brian. They cleared a huge clog with the hydrojet, proved we had clean pipes with a camera, and cleaned up efficiently and completely. Recommend.

Review 18 (2024-07-31 - Rating: 5)
Ronnie was the best! So thorough and is helping us with figuring out our plumbing issues. Rooter Hero was the best service we have used and will definitely use them again.

Review 19 (2024-09-16 - Rating: 5)
After days of trying to fix my garbage disposal, I called Rooter Hero. They sent someone over within a couple hours. And they had it fixed immediately. Very professional. Highly recommend.

Review 20 (2024-09-05 - Rating: 5)
Fabian did a good job fixing the blockage in my main drain and worked fast to give me a good price! His name is Fabian not Favian!Elmer Rabinovich of Empire Construction did a terrible job of remodeling my house and never finished the work I paid him for!

Review 21 (2024-08-01 - Rating: 5)
Alex was fabulous . He was very professional,. The only complaint is the company told me he would be at my home in 30 minutes and it was actually an hour and a half but that wasnt Alexs fault that was the dispatch fault as he was coming from LA to LA Mirada

Review 22 (2024-08-09 - Rating: 5)
Customer Service was fast, efficient and friendly and Victor, my plumber, was fantastic. He was friendly, worked fast and was able to help me solve an issue I ran into with the repair. Great service all around!

Review 23 (2024-08-07 - Rating: 5)
Our sewer line was clogged with roots. Rooter Hero came by the same day (a Sunday) and rooted out the line for a very reasonable price. The technician was super professional and friendly. My experience with Rooter Hero has always been positive.

Review 24 (2024-09-14 - Rating: 5)
Victor was pleasant to deal with very knowledgeable and listened to all of my concerns.I will definitely call on Rooter Hero again when I have problems

Review 25 (2024-11-25 - Rating: 5)
Ronnie Stoner did an amazing job!He was honest, friendly, courteous and does outstanding work!Thank you!!!

Review 26 (2024-12-11 - Rating: 5)
I called Rooter Plumbing with an issue with Garbage Disposal.Raymond Meraz showed up and took care of the problem.He was a true professional.I would definitely recommend Rooter Plumbing for quick service and good quality work.

Review 27 (2024-07-13 - Rating: 5)
Definitely saved the day. Was on time. Explained all my options so I could understand the situation. Got the job done fast. Was very polite. Definitely will keep this company in mind if I have any other problems because of Noah.

Review 28 (2024-09-30 - Rating: 5)
Rooter Hero did a very professional job in cleaning out a sewer line. The technician, Henry Guzman was knowledgeable and took time to explain everything he was doing.

Review 29 (2024-10-17 - Rating: 5)
Walter was friendly, honest and fair. He replaced my garbage disposal in a timely manner. I will definitely call for future plumbing needs.

Review 30 (2024-09-30 - Rating: 5)
Geovanny was courteous, tidy, and very kind and helpful throughout my plumbing ordeal!…Would definitely work with him and Rooter Hero again!

Review 31 (2024-11-29 - Rating: 5)
Ronnie provided the best plumbing service and has such a great personality. Couldn’t recommend any higher. Thank you!

Review 32 (2024-07-16 - Rating: 5)
Noah was so professional! Attentive and very skilled at his work. He was definitely the BEST person for the job! Thank you Noah - Cupids Closet!

Review 33 (2024-04-13 - Rating: 5)
It was so easy to schedule this appointment online and the service happened quickly. I sent my online request on Friday night and Henry was at my door first thing Saturday morning. Henry was courteous, polite, and friendly and explained what needed to be done. The first repair made didn’t 100% solve our toilet issue, so he made sure to recheck everything and ended up replacing a part that he needed to go out and get. Henry was respectful of my time and my home and I appreciate that. Will definitely use this company again!

Review 34 (2023-04-18 - Rating: 5)
I like their service, especially Tommy Falcon, who saves the day. I had a sink Garbage disposal problem. It stops working and needs to be changed. He is easy to talk to and very knowledgeable about his job. I recommend Rooter Hero for your Plumbing need. They save the day, and now I have a new disposal.

Review 35 (2024-07-17 - Rating: 5)
I had great service Rooter Hero Plumbing & Air and from there plumbing tech Brandon Ramirez who did a great detailing issues and problems and coming up with the best solution to fix my waste pipes of my house. Thank you again Brandon for great service and work.

Review 36 (2024-06-27 - Rating: 5)
Very fast response. I had a clogged toilet and Alex arrived within 2 hours of calling. Great pricing and communication. I will use Rooter Hero from now on.

Review 37 (2024-07-05 - Rating: 5)
Called regarding a slow draining sink, had a tech here within an hour and the drain was cleared. Everyone, starting with the person on the phone was super professional and kind. Great job

Review 38 (2024-04-02 - Rating: 5)
Leo did an amazing job. Very informative and patient. Told me my options in detail. He got the job done and my family and I are extremely thankful. Plus, I saw that he was training a new guy and I saw him training and developing his fellow Tech. Great job!

Review 39 (2024-10-16 - Rating: 5)
Great service got going same day the tech Victor was very patient and knowledgeable and fixed my issue in the matter of minutes

Review 40 (2024-02-23 - Rating: 5)
I was very upset and frustrated with rooter hero because of a cancellation. That is until Ronnie arrived. Ronnie was so professional and courteous. He did an amazing job explaining and outlining the problems we had. Ronnie was an absolute delight to work with. We appreciate and definitely recommend Ronnie as a service professional or as some would call him, a stand up guy. Thank you Ronnie.

Review 41 (2024-05-30 - Rating: 5)
Heres a modified version of the review:Exceptional service from start to finish! Our plumber tackled a tricky pipe issue and installed a new sink with ease. Prompt arrival, meticulous work, and transparent pricing made for a seamless experience. The plumbers expertise and friendly demeanor put us at ease, and we appreciated the clear explanations of the work being done. Highly recommended for any plumbing needs - 5 stars!

Review 42 (2024-04-23 - Rating: 5)
Leo came out to assess my clogged drain. He used about 100 feet of snake to clear the clog, but wasn’t successful so there was as no charge. He came out the next day with the HydroJet and cleared everything up. Great service, friendly attitude and he smelled fantastic.

Review 43 (2024-10-17 - Rating: 4)
Henry cleared from kitchen sink to external access; however he left immediately without confirming drain was clear to main drain. I confirmed in five minutes line was still blocked.

Review 44 (2024-09-27 - Rating: 5)
Henry Guzman went above and beyond to make sure my drain/faucet issue was rectified. Excellent communication and quick with service!

Review 45 (2024-10-09 - Rating: 5)
They were professional from the moment they answered the phone until the job was completed. I had a three hour window and they had finished the work well within my time constraints.

Review 46 (2024-10-24 - Rating: 5)
Ronnie was great - professional, super knowledgeable and great customer service. Very highly recommended

Review 47 (2024-09-02 - Rating: 5)
Exceptional service and perfect communication. Giovanny quickly discovered the problem and made all the necessary arrangements to fix it. Very reliable.

Review 48 (2024-11-07 - Rating: 5)
Henry was excellent! Professional and kind, we would definetly use again

Review 49 (2024-04-11 - Rating: 5)
Had a major sewer line problem. Jeff of Rooter Hero discussed a variety of options. We agreed on an option, given a fair price and the work was scheduled. The work was performed by several teams. Each Rooter Hero team was courteous, professional, and very competent. I was very satisfied with my experience with Rooter Hero.

Review 50 (2024-05-26 - Rating: 4)
On May 2nd, 2024, a leak developed in the flex connection pipe going to my water heater. I called Rooter Hero that day. After several delays, re-scheduling and phone calls, I finally got the pipe replaced on May 13th, 2024. Ronnie, the plumber, needed to relieve the pressure in the tank before removing the flex connector. He was going to open the T&P Valve (pressure relief valve), and I told him three time not to open the valve, explaining that in my experience those T&P valves never seal back and will start leaking. He OPENED the T&P valve. [He was also draining the tank from the hose bib at the bottom of the tank and didnt need to open the T&P valve.]Well, after replacing the flex connector and re-filling the water heater tank, the T&P valve started leaking. Ronnie said it may stop leaking on its own and to call him the next day if its still leaking. The next day it was still leaking so I call Ronnie, he said Rooter Hero would not cover the cost of replacing the T&P valve even though HE caused the problem. He said the T&P valve should have functioned normally and that he was not responsible. I called Blaine, the supervisor over the job. He said he would talk to Ronnie and call me back. Instead, Ronnie called me back repeating the same company line.This T&P valve was only $25 at Home Depot and I ended up replacing it myself. This would not have been an expensive part for Rooter Hero to replace and satisfy a customer, AND the plumber caused the leak in the first place after repeated warnings by me not to mess with the valve!---------------------------------------------------------------------Update 5/24/24:I am updating my 1 Star review to a 4 Star.Today I received calls from the Operations Manager, Office Manager and the Regional Vice President of Rooter Hero. Much was discussed and apologizings were given for the inconvenience I went through. The Regional VP is going to compensate me for my work, time and milage. I did not write this review expecting anything in return. I was surprised at all the response and grateful that the company cared enough and took the time to understand my issues (to hear me), and wanted to make it right. Im leaving this review with a positive experience.

Review 51 (2024-12-10 - Rating: 5)
Great customer service! And quick response time. Gave great recommendations.

Review 52 (2024-11-11 - Rating: 4)
Ronnie had great customer service skills and was efficient in solving our issue.

Review 53 (2024-05-08 - Rating: 5)
We have a recurring issue with our kitchen drain, it needs to be replaced eventually, but Jaime Hernandez is our Rooter Hero! He was so friendly, professional and efficient. I know some of these sponsored Google results can be spotty but this company and their staff are the real deal.

Review 54 (2024-11-07 - Rating: 5)
Great service ! Was nice ! Ronnie was a chill guy and got the facts straight ! Thanks dude !

Review 55 (2023-06-25 - Rating: 5)
Evan did an amazing job quickly assessing the problem with my kitchen sink. He came in on a Sunday morning with great energy and super friendly attitude. Even though the job needed was complex and required a lot of tough work on a hot day, he got it done within 2 hours of arrival. The fee was reasonable and seemed fair for the type of job and response time on Sunday. I’m very happy with the result and would highly recommend Evan for your plumbing needs!

Review 56 (2024-06-22 - Rating: 4)
Noah was here a little early. He started in right away, took care of business and has a pleasant personality. I would use you guys again.

Review 57 (2024-05-23 - Rating: 5)
They responded to my call for service quickly and were at my home with in two-hours. The service person was friendly and explained the work that was needed. He always requested my approval before starting any work.

Review 58 (2024-08-07 - Rating: 5)
Evan was on time and did everything to open my drain with the lowest possible price I thank him great job 👍

Review 59 (2023-12-01 - Rating: 5)
We had a sewer line issue, the techs were very professional, competent, communicated extremely well. The customer service line and follow-up was exceptional. The lead was Evan who did a great job, could not have more pleased.

Review 60 (2024-07-04 - Rating: 5)
Evan came out on the 4th of July he was fast, very polite , friendly, knowledgeable and thorough..will definitely always be my go to from here on out..!!!!

Review 61 (2023-07-18 - Rating: 5)
I’m a repeat customer and have experienced prompt, professional service each time. Rooter Hero rep was at my doorstep within 2 hrs of my calling in request. He unclogged backed up shower tub swiftly and for a better price than I was quoted by another competitor. Rooter Hero provides convenient quality services at a competitive price. I recommend them to friends and family!

Review 62 (2024-06-19 - Rating: 5)
Alex Flowers did a wonderful job on clearing out backed up sink. He was clean and tidy. Keep up the good work.

Review 63 (2024-09-03 - Rating: 5)
Cordie did great job identifying and fixing leak from hot Water heater. Highly recommend

Review 64 (2024-01-13 - Rating: 5)
Fabian was very knowledgeable and professional. He understood exactly what my issue was and provided some valuable suggestions to prevent future issues. I have used other plumbing companies and Rooter Hero is definitely on top. There prices are very reasonable as well.

Review 65 (2024-03-18 - Rating: 5)
I called Rooter Hero To repair drains that would not slow in Hollywood. Upon inspection, they found roots had penetrated an old clay pipe. I worked with Jeff Young and his crew from Rooter Hero and they were able to dig down to be able to access the pipe, remove all of the roots which had damaged the pipe and insert a resin filled sleeve from our property line to the city sewer system It was a bigger job than we expected, and the crew at Rooter Hero did an incredible job at a reasonable cost. We will definitely be using them again for other projects.!

Review 66 (2024-04-29 - Rating: 5)
Dwayne was expeditious and explained the issue. Didn’t charge for anything extra and got the job done. Thank you! The company was super easy to schedule same day services too!

Review 67 (2024-03-29 - Rating: 5)
Thank goodness for Rooter Hero Plumbing and tech Frank. The faucet supply valve leak at 10pm was going to be a real problem for our family but they showed up within an hour and took care of the issue. Company communication was fantastic. Adding them to my list of go-to service providers.

Review 68 (2024-12-08 - Rating: 5)
3 wordsExcellent Excellent ExcellentI will definitely be calling Rooter Hero for any future Plumbing/Heating/Air needs. Carlos B was straight forward and told me exactly what needed to be done and quoted me a price before he started the job. Also thanks to to phone operators who took my call, keep up the good work.

Review 69 (2023-11-28 - Rating: 5)
Jose was fantastic! A nice professional who listened to my plumbing problem and got right to work clearing my pipes. The response from Rooter Hero was quick-I was surprised at how quickly I was able to get an appointment and very grateful.

Review 70 (2024-11-21 - Rating: 5)
Carlos did a great job clearing our clogged drain, and was very professional.

Review 71 (2024-04-15 - Rating: 5)
Eddie was prompt, courteous, efficient, and professional. He did not make a mess either.Thank you. No photos to show. Our toilet had a stoppage.

Review 72 (2024-01-21 - Rating: 5)
Fabian with Rooter Hero was professional, knew what he was doing, took the time to make sure the issue was resolved to best of his ability. I highly recommend using him to help with your plumbing issues. Thank YOU Fabian.

Review 73 (2024-02-10 - Rating: 5)
Ronnie went above and beyond for my parents and fixing their toilet but also going on and exploring underneath the house to make sure anything else needed to be done. He did a great job and gave us great service. Thank you.

Review 74 (2024-02-25 - Rating: 5)
Ronnie helped us out with a leak in our kitchen. Did an amazing job and we are super happy with the speed of service! Highly recommend working with Ronnie again.

Review 75 (2023-01-10 - Rating: 5)
My first time using Rooter Hero was 11/20/22 and our plumbing technician, Cory, was the best of the best. I run many short term rentals and he was so good I have contracted him specifically through the company twice more to fix issues. We got to talking on his first visit and he expressed how much he loved his job and how he left renovation work in order to do plumbing work because of how much more he enjoys it. To hear that someone enjoys their work is always reassuring when the quality of work is important. He really impressed me so much and I would recommend him and Rooter Hero to anyone. They really did save the day! 3x now!

Review 76 (2024-06-13 - Rating: 5)
Noah is an outstanding businessman who is exceptionally knowledgeable of his craft. His work is second to none, and his honesty and integrity is noticeably transparent.

Review 77 (2024-01-18 - Rating: 5)
Fernando was excellent with his customer service and knowledge. Period. We truly appreciate all his help. Definitely would recommend Fernando as a asset employee of you Company!

Review 78 (2024-01-10 - Rating: 5)
I’ve gotta say that Ronnie was just EVERYTHING !!! On top of being super professional and knowledgeable ABOUT EVERYTHING (Mind you I don’t know anything about plumbing and this is my first house so it may have been a little frustrating to him) HE WAS A COMPLETE VIBE. It’s kinda scary to let people in even when they have a badge on here in LA and I was comfortable. I’d RECOMMEND HIM TO ANYONE!

Review 79 (2023-06-15 - Rating: 5)
We had a plumbing problem we googled and called Rooter hero. Mr DONNELL came to fix our problem he was exceptional! Very professional with the best attitude, kind he did a very clean job in the shortest time possible and the price was reasonable. I will highly recommend Donnell at Rooter hero to anyone needing the services. Thank you!

Review 80 (2024-02-13 - Rating: 5)
Dwayne found the sources of the problems and made suggestions on how to take care of each one. He worked quickly and efficiently to complete the tasks. He was pleasant and helpful with advice to avoid future issues. I would use him in the future.

Review 81 (2024-03-27 - Rating: 5)
Jaime did a great job! Couldn’t not be happier! Just a cool dude from the moment he showed up! Extremely happy! Thank you!

Review 82 (2024-11-12 - Rating: 5)
Excellent service. Happy with the work he provided.

Review 83 (2023-12-25 - Rating: 5)
Ronnie came out to our house to address a plumbing issue and was beyond helpful. Ronnie was very knowledgeable and very professional. Thanks to Ronnie, we will be fixing a lingering issue that we’ve experienced for a long time. No one has been able to diagnose the problem in the past but Ronnie did right away! Thank you Ronnie!

Review 84 (2024-04-01 - Rating: 5)
Thank you Evan Pearson for the quick and great service! Evan arrived early to help with my problem and got the job done pretty fast, without his help I wouldn’t be able to even use the restroom! Thank you again for the great work

Review 85 (2024-09-10 - Rating: 5)
Ronnie was great ! Super helpful and honest - appreciate his help and knowledge!

Review 86 (2024-10-12 - Rating: 5)
Great and professional service. I would definitely use again!

Review 87 (2024-03-11 - Rating: 5)
Ronnie was able to address and fix our toilet from overflowing. He provided the right solutions and got things done quickly. I highly recommend Ronnie for any of your plumping needs.

Review 88 (2024-03-24 - Rating: 5)
Great service provided today by Ronnie. Super friendly guy. Got the job done quickly and fixed the issue with the clogged kitchen drain.

Review 89 (2024-11-20 - Rating: 5)
Ronnie did a fantastic job helping us with our plumbing issue

Review 90 (2024-07-03 - Rating: 5)
Jacob was very friendly and polite. He got the job done quickly.

Review 91 (2024-09-27 - Rating: 5)
Cordie and the whole company was outstanding and fast. Highly recommend.

Review 92 (2023-08-24 - Rating: 5)
Cory was great to work with. Hes knowledgeable and was able to make the repairs in an efficient manner. He has great customer service skills and I would recommend him and the company again.

Review 93 (2023-04-05 - Rating: 5)
Art came and looked at our sink. He also gave us an estimate on additional services. He was polite, professional and very helpful. He took the time to answer our questions and explain thoroughly the process. Will definitely recommend your company in the future.

Review 94 (2024-01-04 - Rating: 5)
Rooter was fantastic. After recent rain, our sump pump burned out and needed to be replaced. I’m the HOA president of a complex and they came and replaced our sub pump and cleaned out the pipes for a fair price. They even came back the next rain storm to make sure it was still working

Review 95 (2024-01-31 - Rating: 4)
My Tech T. Falcon was great. He was professional, knowledgeable and, a pleasure to work with. As for the company...I called at 7pm Saturday. I got a call back at 730pm saying that no one could get to me until tomorrow(Sunday), with an appointment time of 9am-11am. Youre a 24hr service yet with a mainline clog you cant get to me until almost 14hrs later...I called again on 1/30/2024 same outcome but this time it was a weekday. If it wasnt for the morning Dispatcher advocating for a second chance and the outstanding professionalism of 9041 Francisco Cisco Zepeda, I would have left a scathing review and bought the tools for the job.

Review 96 (2024-01-09 - Rating: 5)
Martin was Ernest, honest, competent, warm, responsive. RHP is very lucky to have him. If I owned a drain company, I would have tried to hire Martin. Also, I forgot, he was decent too. Dr. J

Review 97 (2023-12-20 - Rating: 5)
Ronnie works so hard and he does a really good job and he did everything professionally and I was grateful that he came to our house! And great worker we give him 10\10 nice work!

Review 98 (2024-04-26 - Rating: 5)
My service was great !!Very friendly and knowledgeable. Art showed me every step he had to take to get the job done correctly. Thank you !!

Review 99 (2024-01-28 - Rating: 5)
Fantastic work by Ronnie! Friendly and helpful, highly experienced. After months of problems with one of the toilets, he got everything fixed in one day. Thank you so much!

Review 100 (2023-12-12 - Rating: 5)
Ronnie Rooter Hero, Very happy with the service he did, very friendly. Answered all my questions and kept me informed. He went out of his way as a service plumber!

Review 101 (2023-12-02 - Rating: 5)
We had a problem 11/23/2023 Thanks given day with the drain line. I called Rooter Hero. They sent a Cris to take care of the issue I was very impressed with Cris it only took 5 minutes for him to take care of the issues he knew where the problem was. He should get a special medal for this issue thank you Rooter Hero. Sincerely yours.Reymundo Aguirre.

Review 102 (2023-10-30 - Rating: 5)
I had assumed my HVAC system was old yet functional, so I hadn’t bothered to inspect it, considering it was on the roof and not easily accessible. However, when Jordan examined it, he took detailed pictures revealing its poor condition. His recommendation was to replace it. After shopping around, I received a quote of approximately 29k from Home Depot for a replacement system, which left me stunned. Ultimately, Jordan and his team provided me with a superior Trane 4-ton 15.5 SEER 2-speed picked unit for 18k, including duct cleaning and a Nest thermostat. The installation was punctual, and the crew was courteous throughout. I recommend their services.

Review 103 (2023-11-18 - Rating: 5)
Fast, easy service! Geo was so nice and fixed my horrible issue. They provide an amazing customer experience. I would recommend him to anyone. Thank you again!!

Review 104 (2024-10-30 - Rating: 5)
RONNIE. HE WAS AMAZING HE FIXED MY TOILET IN 10 MIN HE WAS SUPPER QUICK!!!!

Review 105 (2024-05-06 - Rating: 5)
Nice plumber. Came in the time frame he needed to come. Answered my questions. Not pushy. Wasnt rude gave me information I needed to understand what was going on under my home.

Review 106 (2023-08-15 - Rating: 4)
Leo’s work shows a good quality. The length of work that was explained to me was to complete the construction within a week but it took two weeks because the city inspector request was not submitted right away.The price was pretty expensive. Since the Rooter Hero boss did not give me a choice for a second estimate I could not compare the price.

Review 107 (2024-05-19 - Rating: 5)
Evan observed situation, gave 2 suggestions on how I want the work to be done, he went to get part needed, removed old hose from supply, replaced hose all done quick and clean work - thank you Evan

Review 108 (2023-03-27 - Rating: 5)
First of all Rooter hero really are heroes!! this company is professional, responsive and caring.they sent a tech out within the hour, continued to be in contact with me as to time of arrival.Evan was so helpful and knowledgeable and a kind person. As it turned out this was no a leak from my sprinklers which is what we originally thought but a city main break that happened to be near my sprinklers on city property.Evan was so kind to call the water company explain the situation and waited until the city confirmed they would send out a crew to take care of the problem.If you need a plumber please use this company they are awesome!!

Review 109 (2023-05-01 - Rating: 4)
I called them because I needed immediate (or as close as possible) service and their Google ad said they were open 24/7. Well long story short, They were unable to come the night I called, but didnt let me know this until I called them at midnight (my window was between 10pm & 12:00.) Once they got here (at 11:15am the next day,) the service was fantastic. Jose had my toilet working within 15 or 20 minutes. He quoted me $212.00, but I told him I was taking advantage of their $77.00 special, and verified it when I made the appointment. He charged me $80.00, which was fine with me.

Review 110 (2024-10-30 - Rating: 5)
Fast and professional. I wish they were all like Alex!!

Review 111 (2023-09-25 - Rating: 5)
Evan is did a great job! He is very helpful and willing to go the extra measure to make sure the job is done right. Evan is easy to work with and is a great guy! He is my plumber of preference!

Review 112 (2023-02-17 - Rating: 5)
I had my house completely replumb two years ago. Ive had no problems since then theyve made outside repairs to the water main leaving to my house. There are service is very thorough and they always come on the day called. I have no complaints. The recent technician , Evan Pearson was courteous and to the point. Good job.

Review 113 (2023-07-07 - Rating: 5)
Jason came on time to try to clear a bathroom sink drain. While unsuccessful to clear, he was friendly and professional. He was using care to not cause possible damage to the pipe. Later, I was able to clear it myself with a smaller device. We did request Jason to return to re-assemble the under-sink piping, which he did, on time and properly.

Review 114 (2023-04-08 - Rating: 5)
Cory showed up on time ready to work with a friendly, positive attitude, he professionally assessed the situation and let me know essentially easy fix and the worst case scenario. Luckily Corey’s auger did the job very quickly ! I was very satisfied with the outcome! Thanks Cory you are a true hero !

Review 115 (2023-12-17 - Rating: 5)
Favian from Rooter Hero plumbing was efficient, professional and knowledgeable. He came and assessed two of my clogged sinks — my bathroom sink and bathroom shower drain and spent time fixing the issue(s) fully. What I thought would be a nightmare, turned into a quick fix due to Fabian’s expertise. Highly recommend Favian as he is extremely pleasant to work with!!

Review 116 (2022-12-01 - Rating: 5)
I had the luxury of meeting Evan Pearson from Rooter Hero Plumbing. He came over on short notice and was able to quickly fix my toilet leak issue within 30 minutes! Great personality as well. A good representative for the company.

Review 117 (2021-08-15 - Rating: 5)
We needed our main line cleared on an emergency basis. Rooter Hero was able to get to us on a Saturday evening, just hours after I called. Communication from the office about setting the appointment time was very well done. The technician who came out was knowledgeable, answered all my questions, and quickly got our main line cleared. Im very happy with the service we received.

Review 118 (2024-08-20 - Rating: 5)
Ronnie did a Good job nice clean work efficient!

Review 119 (2023-12-28 - Rating: 5)
Ronnie was amazing, he understood I didn’t want a temporary solution for my unclog drain and he is working with me to have it fix. I totally recommend him.

Review 120 (2024-08-14 - Rating: 5)
Henry was awesome! Very professional! Excellent service

Review 121 (2024-01-08 - Rating: 4)
Our main sewer was clogged in the evening of December 30th. We called Rooter Hero Plumbing and their dispatch sent a technician. Favian Castillo arrived within an hour and tried to open the clogged drain for about an hour and a half, but the problem was not fixed because of tree roots in the sewer line. Favian made arrangements with the hydro jet and camera technician to come the next day. The hydro jetting didnt fix the problem either. Favian assisted with arranging the descaling process, which took place on January 2nd and the problem was finally resolved.Favian was very professional, knowledgeable and helpful during the entire process.

Review 122 (2023-06-20 - Rating: 5)
Weve had Leo come by a few times to help with the plumbing in our old building and its always a good experience. He is very knowledgeable, really personable, and fast. Highly recommend working with this company.

Review 123 (2024-07-05 - Rating: 5)
Great service. So fast. Will call them if we have another draining issue.

Review 124 (2023-07-17 - Rating: 5)
Rooter Hero is my new favorite plumbing company. Thank you Rooter Hero for getting the job done quick and right! Our technician Gabriel was the best. Appreciate you Gabriel for being so informative, pleasant and experienced. 10 stars!

Review 125 (2023-11-13 - Rating: 5)
I’ve never had such a good experience with a plumber. Favian arrived early (he called and asked if that would work for us). We called about a toilet but asked him if he could also install a faucet when he arrived. Both of the projects were very problematic due to age and disrepair. Favian had a fantastic attitude, dug in and went above and beyond the call of duty to get the job done and get it done to our satisfaction. He is also very personable, which made the whole thing a very pleasant experience. Plumbing? Who knew?! Thanks Favian!

Review 126 (2024-03-31 - Rating: 5)
Daniel came in and did his thing to get my furnace up and running again! Much appreciated on the timely responses and good pricing to get it fixed up, would definitely recommend 👍

Review 127 (2022-02-10 - Rating: 5)
Max Gonzalez was the service technician that came to my home on 2-9-22. Briefly explained to him what was the problem and what service I wanted him to do. He also told me more options in the future that can be more preventative and long term investment as well without no pressure! Service was perfect and clean work 👌..Expectations was on top notch with no problem. Both of our communications connect and will be doing business again in the future for sure! Thanks again Max and Rooter Hero..greatly appreciated!

Review 128 (2019-02-12 - Rating: 5)
I’d like to complement Rooter Hero for the Quality service that they provided. From the beginning the operator was cordial and gave me a time line of when a plumber would come out. Eddie A I was courteous and knowledgeable and called me prior to his arrival. He was even flexible to wait while I finished a preexisting appointment. Eddie provided excellent service and explain the process. He offered different solutions and advice on to fixing my clogged drains. Brian was also friendly & fast. I will definitely recommend them.

Review 129 (2024-05-21 - Rating: 5)
Showed up on time, Communicated clearly, answered all my questions, and did the job neatly and efficiently. Will absolutely use this company again!

Review 130 (2022-02-24 - Rating: 5)
Rodolfo was amazing! I had a late night plumbing emergency that I needed fixed ASAP and he was kind enough to come out. He was pleasant, friendly, and SO helpful! He got the problem fixed in a little under 2 hours and was quick and efficient. Hes a life saver and Im so grateful he was able to come out.

Review 131 (2023-10-10 - Rating: 5)
Everyone was helpful and efficient each step of the way. We scheduled a same-day service for a blocked kitchen sink. Called in around 12 pm and someone was at our door at 4:30 pm. Sink is fixed and now I know who to call if anything else arises.

Review 132 (2024-12-13 - Rating: 5)
I appreciate Yony for all his help! Would definitely recommend him for any future problems

Review 133 (2024-01-15 - Rating: 5)
Very concerned to get plumbing done on his watch. He did and God bless.

Review 134 (2023-08-23 - Rating: 5)
Roberto was very cordial and thorough in explaining all that would need to be done in a (partial) rerouting/repiping job of the residence. His assistant Larry was also very nice and knowledgeable, too, in describing all the areas where the pipes would be rerouted in the walls.Unfortunately, this companys pricing for just a (partial) repipe was just extremely too expensive for our budget.(Another friend of ours thought so, too.)Went with another company thanks to a neighbors experience with them, that gave us a much better deal with a recommendation of a total repipe of our residence at half the cost of Rooter Hero, with inspections(from the city) and a lifetime warranty from this other company.

Review 135 (2023-03-22 - Rating: 5)
My sink backed up so I called Rooter Hero, they kept me up to date on when the plumber was going to arrive and he showed up when they said. Jose came in, cleared the blockage and cleaned up everything. He was professional, kind courteous. The payment method was easy. My sink is draining great now.

Review 136 (2023-01-11 - Rating: 5)
Jose was probably the best service person I’ve ever worked with. He was attentive, made sure I had all the right parts, and he fixed the whole mess I created trying to be a plumber. He absolutely deserves recognition for his quality service

Review 137 (2023-05-06 - Rating: 5)
The tech that visited me Eddie was very professional and forthright with me. He explained the problem in detail and told me what the cost would be before he did anything. Unfortunately right now I could not do anything but the tech himself was great.

Review 138 (2024-06-04 - Rating: 5)
Rooter Hero did a great job at a price we could work with!Favian was fantastic!

Review 139 (2024-03-07 - Rating: 5)
Jamie Hernandez is very professional, fast, clean and knowledgeable about our issue. Was able to resolve our issue quickly . Would definitely recommend

Review 140 (2022-06-14 - Rating: 5)
David Munoz did a wonderful job. He was sure to keep work area clean and kept me informed of what was being done daily. Did not rush to complete repair but made sure everything was done properly. Will ask for him again if needed for future repairs.

Review 141 (2024-06-07 - Rating: 5)
Timely arrival, speedy, knowledgeable drain clearing characterized Alexs service. Highly recommended.

Review 142 (2024-04-12 - Rating: 5)
Really great guy! Was able to get here earlier, which I requested and he was able to fix the problem within minutes. Incredible service!

Review 143 (2022-09-10 - Rating: 5)
Mr. Omar Mendoza was by far the best! Such a positive attitude and assured that he would get to the root of the problem with my plumbing issue. And as promised, he did! I will definitely be recommending his service to friends and family. Thank you Omar!

Review 144 (2024-08-06 - Rating: 5)
Great service!! On time clean and got the job done

Review 145 (2023-06-06 - Rating: 5)
Corey was very easy to work with he did a great job. He did it in a time a fashion. Overall It was a good experience understanding the need to keep the dirty job clean.

Review 146 (2023-11-17 - Rating: 5)
Ronnie came by and did a great job working with us to customize the scope to meet exactly what we were looking for! He was a great help!

Review 147 (2022-08-30 - Rating: 5)
EXCELLENT!! Joe was so professional and showed me each step along the way! The drains were cleared ASAP! I would hire them again for sure and strongly recommend their services to all. Very friendly and quick to respond. I don’t know much about plumbing but any question I asked (even though it felt like a dumb question) Joe would explain it in a way even I could understand. I appreciate their service and will continue to use their service!!

Review 148 (2022-09-12 - Rating: 5)
Omar provided a great, timely, and professional service. He was very respectful around my home, provided me a clear understanding of the work he completed, and regularly notified me of anything else that needed to be done. I will be coming back to Omar for any other service in the future.

Review 149 (2021-07-04 - Rating: 5)
Nick listened to my concerns and came up with a creative solution that perfectly fit the situation. He was very pleasant and clearly was determined to do a quality fix. He thoroughly explained the various options and and quickly carried out the necessary repairs. Would highly recommend him.

Review 150 (2024-03-04 - Rating: 5)
Ronnie for Rooter Hero!!!! Awesome arrival time!!! Great communication, very pleasant to work with and very informative!!!!! Keep him working 💪

Review 151 (2022-11-23 - Rating: 4)
We made a late afternoon call to Roto Hero for our plumbing issue. And Evan showed up, did everything to resolve the issue that evening but although he was unable he ensured that we would have access to our only bathroom through the evening.He showed up the next day on time (well about 5-10min early) took care of our issue. Evan was professionalism, personable and more importantly resolved our issue. Just waiting on his supervisor to provide us with a quote for additional plumbing services that we need to plan for after the Thanksgiving holiday. Great job hiring Evan Roto Hero!

Review 152 (2022-09-02 - Rating: 5)
Joe was very straightforward and communicated very well, he told me the plan of action to solve my plumbing problems. He walked me through every step to make sure I understood the job. Very professional and highly recommend him and the company!

Review 153 (2024-07-18 - Rating: 5)
On time. Professional throughout. Very clean work area was much appreciated.

Review 154 (2024-10-22 - Rating: 5)
I want to make it clear that Ronnie saved the day for the company. After two cancellations, Ronnie sucked it up and came out to clear our clogged sink after 14 hours on the job. He certainly went above and beyond and did it with a stellar attitude. I greatly appreciate the sacrifice he made to put our kitchen back in order.

Review 155 (2023-12-26 - Rating: 5)
Our technician Favian did a great job fixing the drain in one of our bathrooms--and he left the bathroom very clean, too. Highly recommend him.

Review 156 (2024-02-22 - Rating: 5)
Ronnie was great! Informed me of the issues and resolved them right away! His service is amazing!

Review 157 (2024-02-22 - Rating: 5)
We woke up to a clogged kitchen sink in the early morning. Ronnie came right away and fixed it immediately before we had any overflow. We live in a high rise building so any flooding can be a huge problem for us and any units below us. Disaster averted!

Review 158 (2022-06-03 - Rating: 5)
Overall, Francisco made a terrible situation less painful. He was clear and well informed. Patient and overall an asset to the trade. We were highly satisfied with his and his crew’s performance. I would definitely recommend them anywhere.

Review 159 (2023-04-26 - Rating: 5)
Our tech, Jordan was great. Quick and efficient. He found the problem and fixed it for a reasonable price, then checked the system. Im very happy.

Review 160 (2022-09-11 - Rating: 5)
Rudy @ Rooter’s was great. He knew what he was doing. Cleared my kitchen pipe clog and replaced old pipe connections. I will definitely use him again as well as recommend to a friend.

Review 161 (2022-05-03 - Rating: 5)
Alex and Eddie are the best plumbers I’ve ever dealt with. Professional, hard working, on time, and honest. Very happy that they were able to solve my emergency plumbing problem the same day. Other companies could not do what they were able to do.

Review 162 (2023-11-08 - Rating: 4)
It took several attempts to get the technicians actually out to my house…. But they did eventually come and take care of my plumbing problem.They were efficient, polite and did a good job!

Review 163 (2024-11-30 - Rating: 5)
Timely. Professional. Competent. Reasonable rate.

Review 164 (2019-05-31 - Rating: 5)
I live in an older house a the plumbing has some issues. This Friday the kitchen drain was clogged. I found rooter hero online and noticed that the had a special rate and the were licensed.It was easy to schedule an appointment and Eric showed up on time in less than 1 hour. He was very pleasant and was neatly dressed. He got right to work. Unfortunately my drain lines were very clogged up. Eric called another service supervisor, Mathew, and he ran a camera into the line. Needless to say the drain was completely closed.We talked about options and decided to get the lines pressure cleaned. That did the trick In about 1 hour all the lines were cleaned and running better than ever.The price was reasonable. The guys were professional, courteous, and did a first rate job. I would highly recommend Rooter Hero

Review 165 (2023-08-30 - Rating: 5)
Evan is very professional. He came late at night to help me with my shower faucet issue. Although the problem wasn’t fixed (because it was too late to get parts), Evan took time to educate me on how the problem will be fixed. I highly recommend Evan!

Review 166 (2021-04-21 - Rating: 5)
My Techs were David Moreno, John Alex, Humberto and Anthony and each one of them was a delight to have around. Very professional, courteous knowledgeable and very clear about what they were doing and what my choices were. I would highly recommend this very talented and trustworthy team!!!!

Review 167 (2022-09-12 - Rating: 5)
Amazing! Would give more stars if possible. Omar has gone above and beyond in helping us with a variety of large and small problems with our plumbing. After completing the major work on old pipes, he returned to help us with minor problems also. Omar is Friendly, clever and has taken the time to explain problems, source parts and has really gone out of his way to make sure we were happy with all things, large and small. Much appreciation.

Review 168 (2024-01-27 - Rating: 5)
Thank you for sending Ronnie to our dwelling, he was very professional and courteous, we highly recommend him a nd will call him again when necessary.

Review 169 (2022-11-04 - Rating: 5)
I am very satisfied with the service provided. Roberto is very professional and knowledgeable, he explained clearly the scope of the damage and the repairs he and his team will perform to fix permanently the problem. I highly recommend RooterHero to anyone.

Review 170 (2022-08-30 - Rating: 5)
Omar is the most amazing human. I can’t appraise him enough for his time and help!I’m dealing with a nightmare situation with a hoarder causing my water leak. Omar has been absolutely resilient and patient with me and the situation! Omar I really can’t thank you enough for your help. You are truly the best and extremely professional and knowledgeable!

Review 171 (2023-04-23 - Rating: 5)
Only company I would use! Very helpful and came within 30 min at 10pm when I called. Tommy falcon was such a big help. I appreciate everything they did. Definitely would recommend.

Review 172 (2021-06-04 - Rating: 5)
They tried to unclog the bathroom sink and had to crawl under the house and found three leaks Their boss came up with several scenarios of pricing explaining everything in each price range. They did not pressure us but left it up to us.. This team was exceptional explaining each step as they went. They put plastic coverings in all areas, wore shoe coverings and masks keeping with consideration to Covid 19. They were considerate and well mannered and cleaned up when they were done. We definitely would recommend their company to friends.

Review 173 (2021-06-27 - Rating: 5)
Nicholas Whitman, show up right on time. He is very professional, friendly and answered all our questions. He started work right away and clean up after he finished. Explained what he did and made sure we were satisfied. I would highly recommend to everyone.

Review 174 (2024-09-22 - Rating: 5)
With the in the hour of calling for help for my clog sink, I was happy to see that I was joined by two young professional, well-dressed plumbers who came and were able to solve my problem easily within an hour. Very happy with their service.

Review 175 (2021-06-26 - Rating: 5)
David was awesome! He was punctual, listened to my concerns and was able to unclog my drain with no problems. He even explained what he was doing so I could better understand how this happens and what to do to help prevent clogging in the future. I’ll definitely be using them again! Thanks David! ☺️

Review 176 (2022-10-02 - Rating: 5)
Excellent performance by Jose Iniguez of Rooter Hero. Immediate response, very competent and knowledgeable in all plumbing activities. Suggestions and recommendations for improvements were especially appreciated. Cost discounts were remarkable as well. Will certainly keep Jose and Rooter Hero in mind for any future plumbing repairs and upgrades.

Review 177 (2023-10-04 - Rating: 5)
Eddie was able to, and did, fix the problem in very short order. No mess, high quality job. Would gladly have him back for other work.

Review 178 (2021-08-11 - Rating: 5)
My kitchen drain was backing up, and could not be fixed with a plunger or a snake. Turns out, the entire system under our house was rotting away! They showed me video so I could see what was going on, and replaced everything for what was (hopefully) a fair price. They were very conscientious and started work immediately, working late into the night to make sure everything was perfect and our inconvenience was minimized. Even though it cost a ton of money for this major fix, they were upfront and good communicators throughout the process. I came to trust them, particularly hard-working plumber Greg Carranza. Such a nice guy! Give him a raise, Rooter Hero! He deserves it.

Review 179 (2024-05-17 - Rating: 5)
Robert and Miguel were great. Professional and on time. Very fair with their pricing as well. They did a big sewer repair for us and it was done quickly and professionally. Excellent people and company. I would definitely recommend.

Review 180 (2023-11-26 - Rating: 5)
Ronnie was on time, and he repaired the vent for the water heater in a fast and efficient way. He has great customer service skills.

Review 181 (2023-08-21 - Rating: 5)
Eddie was very professional, promptly and friendly. Did a great job explaining recommendations and going over the invoice/ repair report

Review 182 (2019-12-03 - Rating: 5)
They arrived promptly, diagnosed the problem, provided several solutions, and then did the work quickly and efficiently. Leo, lead man on the job, was courteous and always kept us informed of the progress as well as any glitches that occurred. We were very satisfied and I would highly recommend this company.

Review 183 (2023-09-22 - Rating: 5)
Evan showed up on time and was very professional and courteous. He kept me informed and cleaned up well after he was done.

Review 184 (2023-11-03 - Rating: 5)
Favian was absolutely amazing! He did the impossible! Nothing but professional and kind! Would recommend this company to any and everyone! Thank you

Review 185 (2024-12-15 - Rating: 5)
Yany was quick to arrive on scene, was friendly and very professional.

Review 186 (2023-08-11 - Rating: 5)
When the tech arrived and test flushed the toilet, it flushed perfectly after have been clogged half the day. He flushed several more times, told me no charge for showing up. I thanked him and he left.