Roto-Rooter Plumbing & Water Cleanup

Located in Friendswood, Texas

Address: 3366 FM 528 Rd Unit B5, Friendswood, TX 77546, United States

Phone: +1 281-331-8246

Rating: 4.8

Services

On-site services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-30 - Rating: 5)
Service Tech Justin arrived within the time frame promised. Justin is professional, knowledgeable, and explained the process. I asked Justin how long he’s been with RR. He advised me; less than a year. RR should be proud to have a young employee who displays excellent customer service (like a seasoned vet) with respect to time on the job. Thank you Justin!!F Hamilton

Review 2 (2024-08-23 - Rating: 5)
Justin is hands down the best plumber Ive ever worked with! He arrived on time, quickly diagnosed the issue, and fixed it efficiently. He was professional, courteous, and left everything clean and tidy. The quality of his work is outstanding, and he even took the time to explain what caused the problem and how to prevent it in the future. If youre looking for a reliable and skilled plumber, I highly recommend Justin. Five stars all the way!

Review 3 (2024-08-18 - Rating: 5)
We had an issue with two of our restrooms.One the sink would not drain and the other the bathtub. We called and a tech was sent within two hours. Justin was our technician and he did a great job. He was very polite and explained everything he did and showed us the problem. I highly recommend Justin to fix your drain issues.

Review 4 (2024-10-24 - Rating: 5)
Had a backup issue and got here really fast, cleared our main line and was done in less than an hour. Jesse did an awesome job and was really friendly. Thanks for saving us!!

Review 5 (2024-10-20 - Rating: 5)
We had an emergency with sewage backing up. Upon calling hey gave me an appointment for 3 hours later, then were able to show up within an hour. Service was professional, quick, and solved the problem. Pricing up front without extra charges.

Review 6 (2024-08-20 - Rating: 5)
Jesse was awesome. He explained everything in detail. Did everything he said he was going to do and above all was very professional and courteous. Would definitely use again and it would definitely have to be Jesse that comes back out.

Review 7 (2024-08-15 - Rating: 5)
Jessie, was amazing. I had standing water in my sink. He already knew what the root cause was. And he repaired it immediately. He also gave me recommendations to follow to prevent future occurrences. I highly recommend him to anyone.

Review 8 (2024-10-17 - Rating: 5)
Jesse at Roto Rooter was knowledgeable and pleasant. He correctly detected the “root” of our problem. The team from Roto Rooter saw to it that our problem was solved and corrected. We will use them again.

Review 9 (2024-08-23 - Rating: 5)
I am very pleased with the work Lloyd did. He arrived within the allotted timeframe and within less than 30 minutes he had completed everything that needed to be done. I am grateful.

Review 10 (2024-10-21 - Rating: 5)
Jesse did a great job trying to figure out the problem, even though he was unable clear clog, he gave me the next course of action.

Review 11 (2024-08-23 - Rating: 5)
Very profession and knowledgable. Justin did a great job in letting us know everything that was going on and how we can help avoid further issues.

Review 12 (2024-08-24 - Rating: 5)
My tech Justin was very professional and timely, providing great service and his explanation of the problem was much appreciated. 10/10 thanks again to Justin

Review 13 (2024-10-09 - Rating: 5)
Dylan paid close attention to detail and was prompt at arrival time. He was friendly and willing to help the customer.

Review 14 (2024-09-01 - Rating: 5)
Jesse was very helpful and professional, he started right on the problem and was only here for about 45 minutes for a very well done job, thank you so much

Review 15 (2024-05-28 - Rating: 5)
Super punctual and communicative for our water cleanup. We had two companies come out to give us quotes and Roto-Rooter was by far the best. Felipe was ON IT. Even helped me clean up my kids toys before they started. Hahah we’ll be calling them for all of our water issues in the future.

Review 16 (2024-08-20 - Rating: 5)
Timely, professional, friendly and informative… and made the situation less stressful than it could’ve been! Thanks to Lloyd, Teresa and Jason!

Review 17 (2024-06-03 - Rating: 5)
Joaquín was our technician, and he was informative and friendly. He was able to fix the issue we had and supplied helpful information to avoid future clogs. Roto-Rooter is lucky to have someone like Joaquin on their team!

Review 18 (2024-08-24 - Rating: 5)
Called for a leak in my bathroom ceiling. I had a pipe leak and it was fixed immediately. My service technician was so knowledgable and professional. Thank you!!!!

Review 19 (2024-06-02 - Rating: 5)
My Technician was awesome! Very knowledgeable, cleaned up his mess, tightened the pipes down really nicely, covered his wheels covered his shoes. He did very good!

Review 20 (2024-08-15 - Rating: 5)
Carlton was great, he did an awesome job. I would recommend to my friends and neighbors.

Review 21 (2024-08-26 - Rating: 5)
Justin was great. Took care of our plumbing problem very fast and professional.

Review 22 (2023-10-24 - Rating: 5)
I don’t honestly know if it’s a good value or not but my pipes aren’t hissing anymore! And it has a six month guarantee so hopefully everything will be fine beyond that time. The plumber, Don, was nice and actually called to see if he could come early which worked out really well for me. He explained the problem and gave me options.

Review 23 (2024-06-03 - Rating: 5)
Juan was very polite and professional and helped me understand what was going on. I’d recommend Roto Rooter for plumbing needs. The only reason I canceled was due to schedule.

Review 24 (2024-10-30 - Rating: 5)
Jesse was awesome. Knew exactly what to do and fixed it quick

Review 25 (2024-05-28 - Rating: 5)
Ricardo was very professional and knowledgeable. Give a diagnosis in a prompt manner which helped us out tremendously in tackling the root cause of a leak. Highly recommended!

Review 26 (2024-08-27 - Rating: 4)
Great service. More costly than expected, but technicians were knowledgeable and friendly.

Review 27 (2023-10-31 - Rating: 5)
Adam Schuenemann went the extra mile and did an amazing job. He gave me an estimate quickly and was very thorough. Most plumbers wouldve fixed the job as quickly as possible and moved on to the next job. Adam fixed the pipe and installed a handhole around the pipe to minimize pressure on the pipe to prevent future leaks. Excellent work!

Review 28 (2024-06-03 - Rating: 5)
The issue (a clog in the plumbing line) was resolved quickly and efficiently by Joaquin. The payment options were reasonable.

Review 29 (2024-08-20 - Rating: 5)
Lloyd was very knowledgable & thorough and listened intently to our concerns

Review 30 (2024-08-24 - Rating: 5)
Got service quickly and technician very knowledgeable and helpful. Hopefully drainage problem solved.

Review 31 (2024-10-25 - Rating: 5)
Fast, efficient, good pricing and took the time to explain the process.

Review 32 (2024-10-13 - Rating: 5)
Arrived and assessed the issue quickly. Available to repair immediately.

Review 33 (2024-05-17 - Rating: 5)
Jesse was an absolutely incredible plumber who worked tiredlessly to try and help my situation. Really appreciate all the hard work!

Review 34 (2024-08-22 - Rating: 5)
Luke was very professional and knowledgeableHe was a great help!!

Review 35 (2024-08-14 - Rating: 5)
The young man was very courteous and quick. Thank you

Review 36 (2024-08-18 - Rating: 5)
He did awesome and finished in a very timely manner.

Review 37 (2024-10-13 - Rating: 5)
Excellent; quick, clean, plumbing all good again! 😁

Review 38 (2024-10-20 - Rating: 5)
Jesse did a great job, clearing our main line quickly on a Saturday night when 2 other plumbers couldn’t fit us in for days.

Review 39 (2024-08-28 - Rating: 5)
The tech Luke went above and beyond in his help. He addressed all my concerns and his best to work in my budget. Finished project looks great. Thank you.

Review 40 (2024-09-02 - Rating: 5)
Very quick responseGreat customer serviceWill use again

Review 41 (2023-07-27 - Rating: 5)
Adam was knowledgeable about our plumbing repair. He fixed it in a timely manner, was very professional and cleaned up afterwards. I highly recommend this company and Adam.

Review 42 (2024-10-27 - Rating: 5)
Jesse was efficient ,thorough and kept us informed through the progress every step of the way and did an amazing job

Review 43 (2024-08-15 - Rating: 5)
Mr. Luke was amazing! He not only found the problem, but went the same day to get repair parts, AND returned to complete the repair. Luke was respectful and amazing to work with!

Review 44 (2024-08-17 - Rating: 5)
Luiz was great, so helpful and thorough, really appreciated the help

Review 45 (2024-08-12 - Rating: 5)
Great technician and so far works looks good.

Review 46 (2024-08-20 - Rating: 5)
Luke was great at looking into my plumbing issues and giving me the rundown before any charges can be applied so I have time to think on my choices. Awesome guy.

Review 47 (2024-07-28 - Rating: 5)
Carlton was very professional and diligently carried out the de-clogging of our blocked kitchen drain. He also took time to clarify the root cause and why the drain was clogged again within barely over a month of initial cleaning that was done in June.

Review 48 (2024-08-28 - Rating: 5)
Justin was great. He came in and fixed our problem quickly and efficiently.

Review 49 (2024-08-21 - Rating: 5)
Kevin was excellent and very understanding.

Review 50 (2024-10-21 - Rating: 5)
They came on time helping me with the water problem in the sink. Thanks

Review 51 (2024-10-19 - Rating: 5)
Very professional, friendly and knowledgeable.

Review 52 (2024-06-02 - Rating: 5)
Plumber worked with me on the price. Left our kitchen clean and resolved our blocked drain

Review 53 (2024-09-01 - Rating: 5)
Tech was able to identify the reason for slow draining toilet. Cleared out my homes main sewer line within an hour of arrival. 10 out 10 will call them again!

Review 54 (2024-05-18 - Rating: 5)
Jesse was wonderful he did a great job!

Review 55 (2024-08-21 - Rating: 5)
I had a great experience with the technician.

Review 56 (2024-05-29 - Rating: 5)
So quick to help and respond! Thank you! Felipe with water restoration services always kept us informed with what was going on during the entire process. Very knowledgeable! I appreciate that!!! Because this was alot!

Review 57 (2024-08-24 - Rating: 5)
Justin was a great help and super professional

Review 58 (2024-06-23 - Rating: 5)
Carlton was so friendly, professional, and quick. Highly recommend him!

Review 59 (2024-05-30 - Rating: 5)
We had a clogged sink drain in one of our kids bathrooms that we could not clear ourselves. We called in the professionals and I couldn’t be more happy with the service we received. We made the appt online and the next morning we had someone here to save the day, and our drain. Carlton was knowledgeable, friendly, and thorough. After fully assessing the drain and isolating the issue to that one drain he got right to work and in a matter of minutes had the drain cleared. He connected all the plumbing and tested the drain for several minutes with no blockage (it would backup just from hand washing before). You hope you never have a plumbing issue but if you do call Roto-Rooter, you won’t be disappointed.

Review 60 (2024-05-30 - Rating: 5)
Joaquin was very knowledgeable, courteous and informative.

Review 61 (2024-06-03 - Rating: 5)
Great customer service. Came out immediately!!! Explained and showed me the problem I was having.

Review 62 (2024-08-20 - Rating: 5)
Helped with my sink issue

Review 63 (2023-09-09 - Rating: 5)
Don…. Did a FANTASTIC job and save the day …. This guys rock ….. fully recommend….. honest ….

Review 64 (2024-06-05 - Rating: 5)
Justin did a fantastic job. Was very clear as to what the problem was and extremely helpful throughout.

Review 65 (2024-08-28 - Rating: 5)
Knowledgeable, friendly, respectful and clean.

Review 66 (2022-11-30 - Rating: 5)
Very good service…very pleased with prompt service Don explained the problem clearly and it all seems to be fine now.

Review 67 (2024-10-06 - Rating: 4)
Did a good job

Review 68 (2023-09-09 - Rating: 5)
Roto-Rooter was great! I called around 9am on a Saturday and they said they were able to get someone out to me same day by 3pm. My tech especially, Don, was great! I told him what I thought was going on with our water heater, he listened and told me what he was going to do and then what would be our options if we weren’t able to fix it. In what felt like less than 10 minutes he managed to get my water heater back up and running! :)