Shahood Plumbing & Heating
Located in Framingham, Massachusetts
Address: 1091 Waverly St, Framingham, MA 01702, United States
Phone: +1 508-875-3413
Rating: 4.6
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Comments
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Review 1 (2024-08-28 - Rating: 5)
I recently had the pleasure of working with Mark and his team for several plumbing projects, including the installation of new water heaters and the maintenance of our heating and cooling systems. I cannot speak highly enough about their professionalism, expertise, and dedication to customer satisfaction.From the first consultation, Mark was thorough in assessing our needs and provided clear, detailed explanations of what needed to be done. His vast knowledge of plumbing systems was evident, and he took the time to answer all my questions, making me feel confident in the work that would be performed.The team worked efficiently and with great attention to detail. They arrived on time, were respectful of my home, and left the work areas clean and tidy after each job. The installation of the water heaters was seamless, and I could immediately tell the difference in efficiency and performance afterward. Marks team also took the time to demonstrate how to properly maintain the new systems, which I greatly appreciated. -
Review 2 (2024-12-22 - Rating: 5)
Thank you Cameron for your help today with our heating system. Shahood Plumbing and Heating has always provided me with excellent service and response time. I highly recommend Mark S and his team for quality maintenance and repairs. -
Review 3 (2024-12-17 - Rating: 5)
They do awesome work, Always on time. No need to keep calling them. They give you a date and a time and show up when scheduled. 24 hr emergency service also I believe. Most importantly, they do great work and are neat and professional . -
Review 4 (2024-11-19 - Rating: 5)
Caleb was very helpful, professional, friendly and courteous. He provided complete service efficiently and explained what he did. I’ll definitely be using Shahood & Sons for all my future service. -
Review 5 (2024-11-01 - Rating: 5)
This was my first time using Shahood & Sons and I was so impressed! Everything from making an appointment to getting the problem fixed was easy. Ryan and Demetri were both nice, polite, and explained to me how they fixed my tub stopper and a water shutoff valve. They also let me know how the new parts work before they left. I couldnt be happier and will definately use this service in the future. -
Review 6 (2024-12-16 - Rating: 5)
I had a small leak between my main floor and basement ceiling. I called Shahood and they sent Quentin out within an hour. He found the leak, fixed the leak and solved the issue immediately. He was polite, thorough, and cleaned up after himself as if he was never there. Highly recommend Shahood. -
Review 7 (2024-08-28 - Rating: 5)
I’m thrilled to share my experience with Shahood & Sons, Inc. plumbing, heating, and cooling! I recently called them for help with a few plumbing issues, and I couldn’t be happier with the service. Our technician, Ron R., was fantastic right from the start. He arrived on time, quickly identified what was going on, and took the time to explain how he would fix everything. Plus, he completed the work efficiently and left the place spotless! I wholeheartedly recommend Shahood & Sons, Inc. for any plumbing needs, big or small. A special shoutout to Ron R. for being such a superstar! Thank you! CG -
Review 8 (2024-12-20 - Rating: 5)
Customer service was great. Very easy to book an appointment. They showed up on time and were very considerate about pricing. Ill definitely use them again. -
Review 9 (2024-08-28 - Rating: 5)
We had a kitchen sink that backed up at my wifes family daycare, and being a business we needed a quick resolution. Shahood & Sons was out there in less than 2hrs and repaired the backed up sink and had my wife back in business like it never even happened. Hats off to Shahood crew for the quick resolution and quality work as always. Definitely recommend! -
Review 10 (2024-08-28 - Rating: 5)
This family run company has been and will remain my first and only call for any plumbing and heating needs.Over the years, their knowledge and expertise has allowed me to complete numerous home projects on-time and within budget.The team at Shahood and Sons never disappoints. -
Review 11 (2024-11-29 - Rating: 5)
Josh was terrific. Thorough. Nice. Explained what he was doing and why. Near, and cared for our aesthetics in the kitchen. Responsive (same day, after Thanksgiving). Would call anytime. -
Review 12 (2024-10-08 - Rating: 5)
The entire Shahood team was top notch! Cameron and Gabriel did an amazing job installing our new hybrid furnace/AC/ Heat Pump system, and Amanda was super helpful coordinating our 0% Mass Save loan! Thanks to everyone at Shahood & Sons! Highly recommend! -
Review 13 (2024-08-30 - Rating: 5)
Feel like I’ve finally found a solid plumbing company with these guys. Started out getting multiple quotes for random jobs and they were often the cheapest. They showed up on time and did a great job. When they weren’t the lowest option and I went with someone else, the difference was noticeable! Great family company, highly recommend. -
Review 14 (2024-08-28 - Rating: 5)
Shahood & Sons plumbing made my dreams come true. We are in the process of building our forever home and we are very new to the building process and they have simply been the best with price, communication and work completion. We have met with so many companies from framing, siding, roofing, electrical work, site work, you name it and Shahood and Sons continuously checked in, touched base, went above and beyond and were the best! From the owner, all the way down to the newest member of the crew, they were all so patient, kind and knowledgeable about their work with our house and us as people. -
Review 15 (2024-08-28 - Rating: 5)
Mark and his crew came out and fixed our drain they also installed a fujitsu unit and it was done in a timely manner. It was a pleasurable experience from top to bottom dealing w the office right down to the technician that came out. Highly recommend Shahood & Sons if you have any plumbing issues. 10 out of 10. -
Review 16 (2024-12-03 - Rating: 5)
These guys are fantastic. Uber reliable excellent service every time and they are fantastic at diagnosing the problem and solving it. They’ve saved my house on a number of occasions. can’t recommend highly enough. -
Review 17 (2024-08-29 - Rating: 5)
Above and beyond service! Nothing is better than calling a company and the workings going above your expectations! Mark and his crew made my house project that much easier with their knowledge and plenty of suggestions to better my home. I really couldn’t be happy with the HVAC and plumbing they provided. -
Review 18 (2024-10-29 - Rating: 5)
Fantastic job! Our technician was quick, super knowledgeable, and efficient. He solved the problem immediately and was very professional. We would definitely use them again! -
Review 19 (2024-08-28 - Rating: 5)
Wonderful company to work with. Prompt, punctual and efficient. Great prices and always available in emergency situations. Highly recommend Mark and his crew. -
Review 20 (2024-08-02 - Rating: 5)
This is the HVAC company you need to call.What I suggest is before you even need to call them you write the name and contact number on your systems so you will never have to think about it again.Imagine this: there is a heat wave, you have 2 A/C systems and both have stopped working. You have place call after call and no one even gets back to you . My age bracket puts me in the catagory of at risk during heat waves. I have slept for over a week in the basement with fans... Shahood Plumbing was recommended to me, and my call was answered by a polite and humorous receptionist who put me at ease and sent my new best friend Cody to my how 3 days later. 2 days after that (parts were needed) had my a/c on, and hat educated me how the system works, why it works that way and what I needed to do.Educate, guide and repair with compassion and patience.The next time you ask yourself where are the ethical contractors, tell them they are at Shahood Plumbing and Heating -
Review 21 (2024-08-28 - Rating: 5)
Mark and his team did an incredible job installing central air in our home in Franklin. Every step of the process was communicated, the team was courteous and professional, and most importantly...we have ice cold air conditioning that we can monitor and control through our phones. -
Review 22 (2024-08-28 - Rating: 5)
I had them out to snake my shower drain. The technician removed the clog and went over some preventative options to help avoid the issue in the future. They were quick and very friendly. 10/10 would recommend -
Review 23 (2024-11-26 - Rating: 5)
Ryan did great work, showed up on time and cleaned up when finished. Thank you Shahood , you always send great workers , when we need to call a plumber you are # 1. -
Review 24 (2024-07-30 - Rating: 5)
I am a researcher/networking type person, and i had 8 Plumber/HVAC cos submit estimates for a new Hot Water Electric tank. I signed on with Shahood Plumbing & Heating co. Im am extremely satisfied with their staff, level of professionalism, tidyness in doing work, pricing and end result. Service Techs: Quintin & Victor were outstanding!! I highly recommend this company. Send your business to this family owned, outstanding metrowest co!! -
Review 25 (2024-06-04 - Rating: 5)
Joshua S. and Kevin were great. Within 18 hours, I contacted them, scheduled an appointment and had a brand new water heater. It was the most efficient process. I will definitely use Shahood Plumbing again! Thank you. -
Review 26 (2024-12-05 - Rating: 5)
Great experience! Caleb was super kind, professional and explained everything to me.A great technician and excellent experience. -
Review 27 (2024-12-19 - Rating: 5)
Fantastic job. We were very impressed with communication, professionalism, and attention to detail. Highly recommend! -
Review 28 (2024-12-10 - Rating: 5)
Worked closely with Amanda and shes been great – highly communicative and collaborative! Would recommend Shahood! -
Review 29 (2024-02-12 - Rating: 5)
Our hot water heater busted while we were away. Called Shahood & Sons Plumbing and they came out within the 30 min I called to give us a quote. They replaced our hot water heater just a few hours later. Amazing customer service - professional, knowledge, and kind from beginning to end! Highly recommend! -
Review 30 (2024-01-22 - Rating: 5)
Outstanding service!Looking for an excellent plumbing company? Look no further than Shahood Plumbing and Heating!We recently had a heat pump installed and couldn’t be happier. Cam and his team did a great job with the installation. They were friendly, respectful, and completed the job on schedule. Behind the scenes, office manager Amanda was extremely helpful with scheduling and completing all the paperwork for the MassSave rebate. Finally, we need to give a special shout out to Cody. After the work was completed, he called just to check in to make sure all the final tweaks were working as expected.We could not be happier with Shahood and have them programmed into our phones as our go-to plumbing and heating service providers! -
Review 31 (2024-12-16 - Rating: 5)
Fast response and quick excellent service. Technician deserves an extra star for cleaning up and making doubly sure the problem was resolved. -
Review 32 (2023-01-05 - Rating: 5)
Absolutely the best. Had a hot water tank failure at 5:30 AM and by 6:15 they were here and working on the installation of a new tank. And cleaned up the water after the tank failure -
Review 33 (2024-12-23 - Rating: 5)
Unreal service and attention to detail. We’ve used for everyday plumbing, HVAC and emergency repairs. Just fantastic -
Review 34 (2024-09-01 - Rating: 5)
Couldn’t ask for better service. Reliable, friendly, responsive, and excellent customer service. We appreciate how quickly this company attends to customer needs. A+++ exceptional!!! -
Review 35 (2024-10-29 - Rating: 5)
This whole team is a pleasure to work with, from the techs on the job, to the folks behind them in the office. They have done several projects for us, and they will be the first we call for the next one. -
Review 36 (2024-12-24 - Rating: 5)
We lost heat and they came out almost immediately and fixed it quickly at a reasonable rate, -
Review 37 (2023-11-07 - Rating: 5)
I had the pleasure of hiring Shahood & Sons for a recent plumbing issue in my home. Quintin was the plumber that came with his apprentice Victor. I cannot say enough about the exceptional service they provided. From start to finish, their professionalism and expertise were truly impressive.They arrived on time after texting me ahead of time to let me know they were coming. Their clear communication made me feel at ease, as they explained the issue and the necessary repair. They took the time to answer all my questions, ensuring I fully understood the work that needed to be done.Their friendly and approachable demeanor put me at ease throughout the entire process. I felt completely comfortable with their recommendations and trusted their suggestions.Not only did they excel in the technical aspects of their work, but they also left my home in immaculate condition, cleaning up after themselves as if they were never there.I greatly appreciated them texting photos of the completed work along with a detailed explanation to keep in my files. This not only served as a record of the excellent job they had done but also demonstrated Shahood & Sons’ commitment to their customers.These guys are a perfect example true customer focus. I recommend Shahood & Sons to anyone in need of plumbing assistance. Thank you for your outstanding work and professionalism! -
Review 38 (2023-10-03 - Rating: 5)
I have always used and recommended Shahood & Sons for their quick response and honest work, but they recently went above and beyond for our family when one of their employees, Quintin, correctly identified the smell of our electrical panel burning. Despite this being outside of his workload at our house that day (and in no way related to anything that they did - it was a solar company issue), he was diligent and calm and stayed with us until the issue was properly addressed and saved our house from potential fire. We have a family, and I cannot tell you how grateful we are for the extra care that was taken for us in this bizarre and extreme circumstance. Of course, they also completed the job they intended to do in a professional, prompt manner. Honestly, you just dont get people who care all that often these days, and these guys care. They are the absolute best. -
Review 39 (2024-03-30 - Rating: 5)
Highly recommend SP&H. Our technician Quintin was professional, polite, neat, trustworthy and very knowledgeable. Easiest water heater replacement ever! -
Review 40 (2023-11-14 - Rating: 5)
My furnace decided to die on me after 8 years in the midst of freezing temps. Calls to my regular HVAC service provider put me on an emergency wait list with earliest available a month away! Go figure!Shahood and Sons came to my rescue. They were prompt in getting back to me, sent their techician who diagnosed the issue in no time. A day later, my furnace is alive again with a new blower motor! Cameron was excellent!Im switching my HVAC service plan to Shahood! Great job guys! And huge THANK YOU!SalilHopkinton, MA -
Review 41 (2024-08-28 - Rating: 5)
Great service. Prompt, reasonable price, and knowledgable tech. Cody was great. -
Review 42 (2024-11-07 - Rating: 5)
Once again, Shahood demonstrate exceptional service. The tech (Caleb) arrived as scheduled, was incredibly courteous and diagnosed/addressed the issue in less short order. He also gave some additional advice about the general condition of the system.I have used Shahood many times and have always received impeccable levels of service. I would recommend them highly. -
Review 43 (2021-08-16 - Rating: 5)
I needed my radiators and gas stove disconnected to install new kitchen flooring then reconnected. Service team arrived on time x2. Very professional and tidy, cleaned up completely when work was completed. They were pleasant and answered my questions without hesitation. Great job! Work well done. Will definitely use again -
Review 44 (2023-08-07 - Rating: 5)
The best. Would give 6 stars if I could. Used them for a heat pump install, boiler replacement and new hot water tank while taking advantage of a Mass Save loan. Quick, competitive quote, offered great advice and helped with everything along the way. I received a half dozen quotes (and this is my second time doing a heat loan), but they are by far the best. Great staff and have already referred them to two local friends for smaller jobs (who are totally satisfied). They even took a few minutes to pet my dog every day 😀. -
Review 45 (2024-08-28 - Rating: 5)
Couldn’t be happier all around! Great personality great service prompt and all communications recommend to anyone -
Review 46 (2022-10-31 - Rating: 5)
Five Stars across the board. Andrew and Aiden were on time and prepared to work. They listened to my explanation of the issue and diagnosed the source of the leak in short order. They explained the recommended repair in terms I could understand. They completed the work diligently and cleaned up after. The cost of service, repair and parts was very reasonable. What more could you ask for? Simply excellent. -
Review 47 (2021-04-16 - Rating: 5)
We have worked with Shahood for a lot of repairs. They are always responsive, professional, reasonably priced and friendly. Most recently we had a pipe burst in our bottom floor. We called at 7:04 am. A team was at my house by 7:50am. The pipe was fixed and replaced by 8:50am. Team was kind, courteous, knowledgeable and went above and beyond.Cant recommend highly enough. -
Review 48 (2024-10-16 - Rating: 5)
Shahood has always been great to work with and a five star company and service. Always squeezing us in. Cody is excellent. Always available and on time and answers any questions while keeping costs down. Highly recommended to work with this company. -
Review 49 (2022-01-06 - Rating: 5)
I have used Shahood several times for plumbing and heating needs. The team is always professional, responsive, and communitive. They have done a full heating assessment for my house and fixed a few leaks throughout the years. I recommend them to all my neighbors and clients! -
Review 50 (2024-11-15 - Rating: 5)
5 stars! Caleb was very friendly, professional and knowledgeable. He really went the extra mile to explain the repairs to the existing system and the options for replacement. -
Review 51 (2024-11-02 - Rating: 5)
Fast, reliable, efficient, clean and neat. 5 star!! -
Review 52 (2023-03-27 - Rating: 5)
Used Cody from. Shahood Plumbing and Heating in Framingham. Previously we had received 3 quotes with the lowest being $1799.00Cody is the only one to be honest with us and repair it for $395!Beware that most in this industry want to sell you a new Furnace, very few like Cody will help you keep your current furnace.Thanks Cody! -
Review 53 (2021-07-14 - Rating: 5)
I had a shower that would neither turn on or turn off and the water coming out was scalding hot. I called several plumbers and no one could help me for weeks. Shahood Plumbing came the same day!!! They fixed the problem and a few other plumbing problems I had been meaning to address. The plumber also pointed out a fairly big concerning issue at my water shut off that needed to be addressed. The people I dealt with were fantastic. I am very glad I called them and would absolutely call them again and recommend them to anyone with plumbing needs. -
Review 54 (2024-12-31 - Rating: 5)
Once again used Shahood Plumbing and they were in time and completed the job perfectly -
Review 55 (2024-10-30 - Rating: 5)
Did an excellent job. Polite and very competent. -
Review 56 (2024-09-26 - Rating: 5)
Shahid installed a new HVAC system in my condo. The mechanical room is actually a closet. This presented some challenges that Shahood met easily.They are professional, courteous, attentive and expert at what they do. They even clean up after themselves quite well. -
Review 57 (2024-09-02 - Rating: 5)
Great people to work with. All my needs for plumbing, AC, and heating. Never seem to wait long for an appointment. Gets the job done, friendly and reliable. Highly recommended! -
Review 58 (2024-11-19 - Rating: 5)
Fast and efficient service. Highly recommend. -
Review 59 (2021-02-19 - Rating: 5)
Ron said he could be here in 20 minutes - it definitely didnt take that long. He had our gas burner working in no time. We were worried wed freeze. Thank you for fast. friendly service -
Review 60 (2024-01-12 - Rating: 5)
Great service! Made me aware of rebates I did not know about, and were very helpful with the rebate process. -
Review 61 (2024-10-18 - Rating: 5)
Joshua did a great job. He was very friendly and professional. -
Review 62 (2024-11-15 - Rating: 5)
Very knowledgeable diagnosed the problem in a timely matter . -
Review 63 (2018-07-17 - Rating: 5)
Mark and his team are extremely talented group of guys. I highly recommend their service to everyone. They installed an AC system in our home and were in and out in a day! -
Review 64 (2021-04-01 - Rating: 5)
By far, the absolute best plumbing company we have ever used! Extremely responsive, professional and superior service. I can’t say enough positive things about their business! -
Review 65 (2024-11-26 - Rating: 5)
Shahood & sons was very professional, priced fairly and worked quickly. -
Review 66 (2013-04-16 - Rating: 5)
I have used Shahood for years and always had great service. They always respond quickly to any problems and their prices are very reasonable. The entire staff is friendly and helpful and will continue to use them for all my home and work needs. -
Review 67 (2022-05-25 - Rating: 5)
Did a great job removing and installing a new Central AC system at a competitive price. Will definitely recommend and use them for other projects in the future. -
Review 68 (2019-10-20 - Rating: 5)
Great job installing our furnace. I was desperate to find a plumber when I lost heat in the middle of winter. Shahood crew installed a new furnace for us within a day. -
Review 69 (2022-03-03 - Rating: 5)
I contacted these people after a competitor charged me $250.00to come out and issue a diagnosisto the problem, could be this, could be that...uselessI then called SHAYHOOD, within two hours, Mark dispatched two men......problem solved fast, andta my surprise LOWER, than I expected. SHAYHOOD SAVEDTHE DAY!J.A.M. Framingham -
Review 70 (2023-09-08 - Rating: 5)
This business is the best, very friendly workers who know what they’re doing. Prompt service and reasonable prices. They are the best -
Review 71 (2024-11-20 - Rating: 5)
Very good guy, excellent knowledge -
Review 72 (2023-09-08 - Rating: 5)
Had plumbing reworked done for a kitchen remodel, the team at Shahood were professional and personable. -
Review 73 (2024-01-11 - Rating: 5)
Very helpful, quick response and professional. Compassionate. Highly recommend. -
Review 74 (2024-10-14 - Rating: 5)
Technician was knowledgeable and friendly -
Review 75 (2017-08-27 - Rating: 5)
Wonderful job installing new furnace and tankless hot water tank. Very professional, knowledgeable, and completed the work on time -
Review 76 (2019-11-02 - Rating: 5)
Wow, what a great experience. Mark and the team did a terrific job on our new furnace installation. -
Review 77 (2018-07-29 - Rating: 5)
Team is professional and courteous! Would definitely recommend for anyone in the Framingham area. -
Review 78 (2023-07-01 - Rating: 4)
Super prompt, got everything done. Quite pricey though. -
Review 79 (2023-01-20 - Rating: 5)
Very responsive, fixed our plumbing issue quickly, honest, and fairly priced. Will call again for any plumbing needs that come up! We’ve had a few bad experiences with local plumbers and are happy to have found Shahood. -
Review 80 (2020-08-05 - Rating: 5)
There is nothing much worse in appliance land than discovering your hot water heater has failed. I called Shahood and Sons after another reputable company quoted what I thought was an exorbitantly high price to install a water heater. Shahood was here within an hour of my call, had a new water heater installed in less than 24 hours, and did it all for HALF the price the other company wanted to charge. Their customer service is outstanding; from the lovely woman who answers the phones to the men who came to do the work, everyone was friendly, professional, and efficient. Mark, the owner, even called me himself, answered my questions, and explained my options in detail. We haven’t been so impressed with a company in a long time; they have earned a customer for life. -
Review 81 (2019-01-05 - Rating: 5)
Mark Shahood responded to our frantic phone call the week of Thanksgiving when no other calls were answered or returned. Mark came in the same day to check on our busted water heater and replaced it the day after. We were very pleased with Mark’s professionalism. It was very easy to do business with Shahood. -
Review 82 (2020-07-14 - Rating: 5)
Great service. Definitely would use again -
Review 83 (2019-08-13 - Rating: 5)
The best in the business! Top notch service!! -
Review 84 (2023-02-11 - Rating: 4)
Prompt, friendly, considerate, professional. -
Review 85 (2017-06-11 - Rating: 5)
Always fair and always quick to respond. -
Review 86 (2021-02-09 - Rating: 5)
Looks n runs perfect -
Review 87 (2021-04-29 - Rating: 5)
They are AWESOME! -
Review 88 (2025-01-06 - Rating: 5)
Cody is always great and found the issue and repaired furnace quickly. . Shahood is always responsive. -
Review 89 (2025-01-06 - Rating: 5)
Shahood - and specifically Cam and Cody, did an outstanding job. Furnace was not turning on. Another company came in, played around and said best thing was a new furnace. (No diagnoses of the problem). Shahood had a lower diagnosis/trip fee and actually diagnosed it and fixed it all for 5% of what a new furnace would cost. Outstanding and honest.