Pro Comfort Control AC & Heating Installation

Photo of Pro Comfort Control AC & Heating Installation

Located in Framingham, Massachusetts

Address: 35 Hastings St, Framingham, MA 01701, United States

Phone: +1 508-715-3900

Rating: 5

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Boiler supplier
  • Furnace repair service
  • Heating equipment supplier
  • HVAC contractor
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-15 - Rating: 5)

    From our first conversation with Pro Comfort Control, we knew they were different. During the May 2024 heatwave, we researched over 10 HVAC companies (spreadsheet and all!), but they really stood out. They were the only ones who combined exceptional professionalism with prompt communication and really listened to what we needed and did not try and oversell us. Their price was very reasonable too.While others didn’t even return our calls, Pro Comfort patiently answered all our questions. Their honesty and deep HVAC knowledge made choosing them easy. As a family-owned business, you can tell they truly believe in good old-fashioned customer service and are passionate about what they do.When it came to installation, their team was clean, efficient, and detail-oriented. We’re so impressed that we see this as the start of a long-term partnership for all our HVAC needs.If youre in Framingham and need a heat pump or HVAC install, we would recommend them in a heartbeat. They’ll also help you qualify for rebates, 0% financing, and break down all your net costs.

  • Review 2 (2024-09-20 - Rating: 5)

    I had a great experience working with Pro Comfort Control. They helped me handle the Mass Save HeatLoan and rebates, explained everything clearly without trying to upsell unnecessary items, and the installation was quick and professional. They also vacuumed and cleaned up, leaving my house just as it was before they arrived. Overall, one of the few companies Ive enjoyed working with as a homeowner, and I’m very happy with the results.

  • Review 3 (2024-11-27 - Rating: 5)

    Pro Comfort Control install a gas furnace and AC unit in my home. From beginning to end, the team was knowledgeable and professional.Ryan walked through my options, explaining the pros and cons of each system. He provided honest feedback and recommended approaches for my situation.The installation team arrived on time and outlined the entire process. They were friendly and answered a number of questions I had about the installation. The team used protective coverings along the floor and stairs, and cleaned up when finished.I highly recommend Pro Comfort Control.

  • Review 4 (2024-08-16 - Rating: 5)

    Amazing crew. From estimates to installation , ProComfort Control was great! Ryan is extremely knowledgeable about HVAC systems and he recommended two options to us. Pricing was market competitive and fair. We compared ProComfort against five other vendors with similar proposals/HVAC equipment. The office team led by Alex provided wonderful support and guidance in the MassSave rebate program. They gave us a window of 8:00-9:00 and showed up promptly at 8:15am. The installation crew was respectful, friendly and very informative. They did a wonderful job on the removal of the old system, installation, very neat, organized and cleaned up the site afterwards. They spent time explaining our new thermostat and key features of our boiler, air filter system and heat pump. Our Bosch HVAC works like a charm and we couldn’t be more than happy with the experience. Highly recommend using ProComfort!!!!

  • Review 5 (2023-10-23 - Rating: 5)

    We just had heat pump, mini splits installed by Pro Comfort Control and our experience could not have been better! We met with a number of heating and cooling representatives to start, but after meeting with Pro Comfort Control there was no doubt in our mind as to who we wanted to work with. Both the owner, Ryan and his wife Alex are very knowledgeable, professional and customer-oriented. Their products are top of the line and their pricing competitive; but it was their commitment to their clients and the quality of the work they do that sealed the deal for us. Pro Comfort Control worked with us to select the right system for our home that was in our price range. They were present and active during the two-day installation and even assisted us with all our paperwork before and after the install. We are thrilled with our new heating and cooling system and working with Pro Comfort Control made the process effortless! We will definitely continue to work with Pro Comfort Control on any new HVAC initiatives. We want to send a huge thank you to Ryan, Alex and the crew who installed our system!

  • Review 6 (2024-06-06 - Rating: 5)

    From start to finish, the process of working with Pro Comfort was outstanding! Thanks to Ryan’s expertise, we chose to go with mini split ceiling cassettes. The work was scheduled promptly, and Alex was extremely helpful with questions along the way! Thad, Pat, and all the other workers were professional, on time, efficient, and left my house cleaner than how they found it! I am thrilled with our decision to go with Pro Comfort!

  • Review 7 (2023-07-26 - Rating: 5)

    Since the first moment I interacted with Ryan, he was nothing but pleasant, respectful, informative and kind. I contacted Pro Comfort Control to get a consultation on a heating upgrade project from oil heating to and air pump system. During the initial consultation, Ryan was very informative and offered great pricing for the equipment and service provided. Ryan then connected me with his project manager Alex who was extremely helpful and responsive during the process of getting a quote, going through the MassSave rebate process and scheduling services, she was always willing to answer any questions I had.The service itself was wonderful, Ryan and all the members on his team were extremely professional, knowledgeable, pleasant to deal with and efficient. Everyone included did an excellent job and most importantly were able to perform the work in a great clean and timely manner.I ended up going with the Fujitsu hyper-heat whole-home heat pump, a 50 gallon hybrid heat pump water heater, and electrical panel service upgrade to 200amps, based on the recommendations provided and I couldn’t be happier or more pleased, thank you so much for the excellent work!

  • Review 8 (2023-09-26 - Rating: 5)

    We had a great experience with Pro Comfort Control replacing our old, failing AC for our second-floor with a ducted heat pump, and adding a ductless heat pump system to our first floor. Ryan was very knowledgeable and was able to anticipate potential issues during the bid and planning process. Thad and his crew were fast, skilled, and conscientious in our home during the install. I’d highly recommend Pro Comfort Control to anyone interested in making the switch to a heat pump.

  • Review 9 (2024-02-12 - Rating: 5)

    We have replaced our old heating equipment with Pro Comfort Control (gas furnace, A/C, water heater) and are very happy with the result. The company handled everything professionally and in a timely manner. Communication was very good and prompt. Ryan inspected our old equipment and made recommendations for the new equipment based on our home size and our preferences. The job was done fast and clean. Would 100% use this company again and recommend to everyone!

  • Review 10 (2024-11-23 - Rating: 5)

    Great experience from getting the estimate all the way through installation. Ryan is extremely knowledgeable and worked with us to find the best option for our house and budget. The team that came to do the install was very professional and friendly. And Alex was super helpful in navigating the steps in the Mass save program.

  • Review 11 (2023-06-16 - Rating: 5)

    I had a fantastic experience with Pro Comfort Care. My central A/C went just in time for the summer. Right from the start Alex and Ryan were professional and knowledgeable. They took the time to answer all my questions and explain my options. Due to my work schedule, I had a tight timeframe to get the work done and Alex and Ryan we able to get the stars to align to get it done. The installation of my ductless heat pump was smooth and each person was professional and careful. I am so grateful for the quick response and quality work.

  • Review 12 (2024-11-09 - Rating: 5)

    WOW! From the first time I met with Ryan to start planning this project to when the last technician left after the install, Pro Comfort Control was amazing. The communication, service, education and product are all top notch. We would highly recommend Pro Comfort Control.

  • Review 13 (2024-10-14 - Rating: 5)

    I couldnt be happier with the installation of my furnace. Ryan and the crew did an amazing job. Professional and courteous from start to finish. I would highly recommend Pro Comfort for their services. I want to thank Ryan and Alexi for A+ service.

  • Review 14 (2024-10-30 - Rating: 5)

    We got a number of proposals for installation of mini splits. From the initial phone call with Alex right on through to the final installation it was an easy professional job. Ryan was not only very knowledgeable, but he also offered realistic options. Their entire crew was professional, neat and very friendly. We always felt through out the whole process that Alex, Ryan and everyone involved was working towards the best outcome for us. We would highly recommend this company.

  • Review 15 (2024-08-10 - Rating: 5)

    You might have seen the movie Top Gun. Pro Comfort is Top Gun when it comes to AC and Heating Installations. Without a doubt, the best of the best. Ryan and team are a Mitsubishi Diamond Contractor and it shows. I went with a Mitsubishi multi-zone heat pump system. I am very demanding and mine was a complicated installation, including a finished basement which I use as a studio. The engineering was precise, the installation (visible and hidden) was beautiful, and the entire experience was marvelous. Ryan and the entire team are amazing. The backend customer service support, with Alex as Project Manager, is also truly excellent. This includes filing for warranties and rebates. I highly recommend Pro Comfort.

  • Review 16 (2023-07-26 - Rating: 5)

    I hear horror stories of hvac contractors and pro comfort has been a dream. We worked with them recently to replace an old compressor with a heat pump(with a new thermostat and electrical) and to add a mini split to our sunroom. The process was seamless from bringing to end from the estimate, help with the massave heat loan, a last minute massave inspection (that they help scheduled lightning fast) and finally the installation.They were very transparent throughout the whole process and made sure we understood the technical implications and capacity of our system along with how to care for it and control the settings. Most importantly to me, they are CLEAN. Were fairly persnickety and never wear shoes indoors and they were highly empathetic laying out clean tarps everywhere they were walking. The installation itself is as neat as a pin and looks fantastic. They even thoroughly cleaned out out other compressor that they are not replacing.They were also really easy to work with and Alex was an absolute saint with scheduling and my many questions.We recommend them them 100 percent and without any reservations.

  • Review 17 (2024-10-11 - Rating: 5)

    Pro comfort control made our HVAC install process so easy! They are so experienced and helpful — they identified exactly what we needed and they absolutely delivered the perfect system for us. We spoke/met with 15+ companies and Pro comfort was hands down the best choice for us! They truly cared about getting us the best solution for our situation and installed everything thoughtfully. We feel like they did help us transform our home into a cool sanctuary! They gave us the peace of mind we needed to embark on such a big project, and we are so happy with our HVAC.

  • Review 18 (2024-10-06 - Rating: 5)

    Procomforts quote was competitive with four other companies. We felt most confident with how well Ryan explained what was needed for our conversion from oil to an electric heat pump and external water heater. Everyone we dealt with from office staff to the hands-on crew were courteous, professional and very helpful. Alex even helped with the HEATLoan app when my computer was glitching out. We like that Procomfort offers service and maintenance of the new heat and A/C system.

  • Review 19 (2021-11-26 - Rating: 5)

    From start to finish, Ryan was incredibly thorough with our entire experience, detailed proposal, answering all questions, scheduling work dates, cleaning up and most importantly, incredible work quality for our AC air handler and compressor replacement and our conversion from oil to natural gas with its boiler and hot water tank install, all of exceptional quality. We highly recommend Ryan and Pro Comfort Control services.

  • Review 20 (2022-10-16 - Rating: 5)

    My 30 year old cast iron boiler was making a lot of banging noise every time it fired. I started my search for a replacement by reviewing the BBB heating contractor reviews. Pro Comfort stood out as a company that was capable of very technical work from their photos. Ryan came to our house and quickly explained what he could do for us, followed by a quick quote. Ryan suggested a high-efficiency combination boiler made by Lochinvar that could supply our Tri-level house with heat as well as domestic hot water. A key request from us was to make the installation as compact as possible. This would be a challenge as the house has 5 zones. Ryan and his crew arrive on time and quickly beganworking. The old 600 lb. boiler was carefully and cleanly removed from the basement even though the path was through a newly laid engineered floor and stairs. Ryan constructed a new mounting wall for boiler and over the next 2 days created an installation that could be considered a work of modern art. As engineer, I recognized Ryans extreme attention to both detail technically and esthetics. The components that were used were of the highest quality and were assembled using the latest crimping joinery avoiding soldering. The job consumed over 140 feet of copper/PVC pipe, countless fittings and valves. On the last day the boiler starting working with no issues and I was amazed how quiet it was. Working with Ryan was a pleasure and I would highly recommend his company to anyone needing a new boiler. From the beginning to the end Pro Comfort was highly respectful to us and our home. Please review the pictures I have taken as a very pleased customer looking forward to many years of reliable service and savings from my new boiler.

  • Review 21 (2022-11-05 - Rating: 5)

    We originally called Ryan to replace our hot water heater, he came to our house promptly and when he arrived he alerted us that he smelled natural gas leaking from our 40 year old boiler. Eversource and firefighters came out to confirm and shut off our heat. We decided to have Ryan completely replace our system. He came up with a plan, described everything to us in detail, and gave us a competitive quote right away. As new homeowners the process of going through mass save for a loan was very confusing for us, but Ryan walked us through the entire process. After we received our loan Ryan got us on the schedule very quickly and made sure we were not left without hot water during the installation process which was extremely helpful considering we have two children under two. Ryan and his team did great quality work. We will definitely be using Ryan in the future!

  • Review 22 (2024-06-20 - Rating: 5)

    I can only say good things about Pro Comfort!!! I was blown away by their attention to detail and patience with my endless questions from start to finish. Ryan went above and beyond explaining everything and walking us through our different options. We went back and forth for a while in the beginning, wanting to choose the best option for our home. He was so patient and quick to reply! I’m so glad we didn’t feel pressured to make a quick decision because I really think in taking the time that we did we chose the best option for us! Alex was always so fast at replying by email and text and helped us so much with all the mass save stuff! Couldn’t have done it without her! Pat was an incredible lead for the installation team and again very patient with my questions. We are loving our new COOL house thanks to Pro Comfort! Highly recommend! I got bids from 5 different companies, and I am so happy that we went with Pro Comfort! They made the process feel smooth and easy start to finish, not to mention they quoted us the best price out of everyone! And one look at their reviews says it all! Thank you Ryan for running your business so well!

  • Review 23 (2024-07-29 - Rating: 5)

    From start to finish, we had a great experience with ProComfort. Ryan was super knowledgeable and went over the options with us. Alex was great to work with and answered my many questions. The workers installing the new heat pump were professional and courtesy. I would highly recommend ProComfort.

  • Review 24 (2024-04-01 - Rating: 5)

    Working with the Pro Comfort Control team was a great experience from start to finish. We received a few quotes and suggestions from different vendors how to solve the heating/cooling in our split-level ranch. Pro Comfort Control was not the cheapest, nor the most expensive, but my wife and I felt as though Ryans solution (a fully ductless approach) made the most sense for our needs, and so far we couldnt be happier.All workers we interacted with during the installation were knowledgeable, kind, and efficient. Alex was very helpful with all rebate, tax, and loan information. The only negative about the whole process: installation took one day longer than originally anticipated due to faulty electrical wiring in my house; no fault of the Pro Comfort Control team and they fixed everything to make sure we were safe and future-proofed at no additional cost.We love our new ductless system; its providing great climate control in every room, and is operating more efficiently and saving us money on our bills. I would highly recommend working with Pro Comfort Control for all your heating or cooling needs.

  • Review 25 (2024-11-15 - Rating: 5)

    They spent the time to figure out exactly what we needed and came up with the perfect system design for us. The most important part of a new HVAC system is installation and they go above and beyond on that front. They do the job right and I highly recommend them.

  • Review 26 (2023-03-25 - Rating: 5)

    We contacted Pro Comfort Control to bid on the installation of a ductless mini-split in our sunroom. With many companies the person who shows up is essentially a salesperson and isnt as knowledgeable about the systems and the intricates of installing them...not so with Ryan. He was able to answer every question and explain why he was answering in a specific way related to the individual peculiarities of our house. The quote was very competitive and they use great equipment and materials. The Office Manager Alex was easy to work with in regards to scheduling and any additional questions. Installation was great and as an added bonus they smelled gas in the crawlspace while installing the lines and quickly replaced a corroded propane line for our hot water heater. You will not find a better partner for all your home cooling and heating needs.

  • Review 27 (2024-07-01 - Rating: 5)

    Called Pro Comfort for a quote to replace my main floor AC unit. Got a prompt appointment for a couple of days out and Ryan came right on time to look at my home. He reviewed the situation and gave me 2 options which were significantly better priced then the other quotes I had received. I confirmed the order and schedule the install for 2 weeks out. A week before the install date, my bedroom AC system stopped working in the middle of a heat wave. Called Ryan, and he immediately sent a tech to look at it. Found that it needed a part that had to be ordered, and as my main installation was only a couple of day away, he would come and repair the unit at the same time as he was installing the new one. On the install day, his team showed up and very efficiently installed the new system and repaired the bedroom one. The techs were curteous and very helpful. Enjoying the new AC systems. Ryan gives a very personal approach and has your best interest in heart. I whole heartedly endorse his company.

  • Review 28 (2021-10-17 - Rating: 5)

    There arent enough positive adjectives that can describe our experience with Ryan. He replaced out 38 year furnace,ac and properly vented our water heater all in three days time with no surprises. Explaining at the end of each day what had been done and what needed to be done the following day. I would HIGHLY recommend Ryan and his team (shout out to Connor)at Pro Comfort for ALL of your HVAC & plumbing needs.

  • Review 29 (2024-10-02 - Rating: 5)

    We have hired this team for 2 major home projects and they have been amazing to work with. They got the job done on time, within budget and cleaned up everything before they left. Highly recommend this company for heat and A/C work.

  • Review 30 (2024-11-14 - Rating: 5)

    We were really happy that we used Pro Comfort Control to install a mini-split for us. The work looks great and the team communicated well and was good to work with.

  • Review 31 (2024-09-15 - Rating: 5)

    The Pro Comfort Control crew was exceptional from start to finish. They explained the process before beginning, answered all of our questions, and provided a thorough explanation of the completed project, including how to operate and maintain the equipment.

  • Review 32 (2024-11-18 - Rating: 5)

    Ryan and his team did great work. Great communication. Walked us through the different elements of the HVAC project in a way we could easily understand.

  • Review 33 (2024-05-24 - Rating: 5)

    I called Pro Comfort Control after normal business hours and spoke to a helpful representative who told me Id get a call back from the office in the morning the next day. This is exactly what happened, early into the day which I was hoping for, and had two service techs at my home in literally 5 minutes! Michael and his colleague (Im sorry I didnt catch your name!) were extremely professional, polite, informative, competent and helpful. They were very transparent with the pricing of the service and answered all my questions clearly. I was very impressed with their level of skill and ability to explain the issues I was having with my AC unit. I will absolutely be calling Pro Comfort Control for any HVAC issues and maintenance I need in the future!

  • Review 34 (2024-10-12 - Rating: 5)

    Great experience from start to finish updating HVAC in my 100 year old home. Professional and knowledgeable installers who explained every important detail in this process!

  • Review 35 (2024-05-31 - Rating: 5)

    Alex and Ryan truly deliver a top notch customer service, they took very good care of us, they just installed a heat pump and so far everything has gone as expected they techs were extremely professional they went through every little detail before and after the installation, the communication was excellent I truly recommend this company for their professionalism and for the customer service.

  • Review 36 (2024-01-31 - Rating: 5)

    I had a gas furnace installed by Pro Comfort Control. I appreciated that Ryan the owner was the person who came out for the sales call and it was his attention to detail, expertise and knowledge that sold me. The proposal was sent by email around 12:30 AM, so they are not working just 9 to 5. The install crew was great and Ryan was onsite for a while during the job. The lead person on the install, Theo, seemed to have a great depth of experience and the entire crew was great. I did have a quote that was lower but it wasn’t just about the price, it’s all about the quality of the install and service going forward.The install went well and I feel Pro Comfort will be there for me as and if needed going forward. Recommend without any reservations.

  • Review 37 (2024-04-21 - Rating: 5)

    My mother had her furnace replaced by Pro Comfort and she had only glowing things to say. Professional, punctual and clean. One small issue after install and they came right back the same day and stayed late to remedy immediately. She said Ryan and two other installers were excellent!Would recommend highly.

  • Review 38 (2024-06-14 - Rating: 5)

    Great Experience with Alex, Ryan and the entire Pro Comfort Team. They were responsible, responsive, and quick to help us when our AC broke. They provided a range of options and made sure we were comfortable with the process. Great Company!

  • Review 39 (2024-02-08 - Rating: 5)

    We replaced our AC with a heat pump over the summer. We decided on ProComfort as Ryan McKernan :• Performed a thorough initial assessment regarding sizing, infrastructure and electrical requirements• Gave us a competitive quote for the most efficient system• Impressed us with his knowledge and experience with suggestions and advice regarding pros/cons of whole house humidifier, hot water heaters, duct cleaning, etc.We understand why ProComfort gets consistent high ratings and 5 star reviews across all review boards and holds a BBB A+ rating. Ryan and Alex ensured that we received the maximum rebate for our system. Alex did a great job in scheduling the work as well as assisting with the rebate application.During the heat pump installation the crew performed an excellent job and advised us that we should consider an expansion tank for the pressure relief valve.We’ve been so impressed with ProComfort that we have referred them to all our friends and neighbors.

  • Review 40 (2024-03-29 - Rating: 5)

    We had heat pumps, mini splits and a water heater installed in no time. Ryan and his team exceeded our expectations. His team of knowledgeable, professional, talented and caring individuals did a superb job. Additionally, the vendors he hires are top notch. The site was cleaned and nothing was left behind. Thank you Pro Comfort Control!!!

  • Review 41 (2023-07-20 - Rating: 5)

    Pro Comfort Control installed a Ductless Mitsubishi Hyper-Heat Pump System in our home. We are extremely satisfied with the service they provided.We interviewed several installers before selecting Pro Comfort. We met with Ryan, the owner of the company, and he showed interest in our needs and requirements, answered all our question in detail, and provided us with a wealth of information about the available systems and how the MassSave rebates work.After selecting Pro Comfort we easily worked out a convenient schedule for installation. Ryan and his wife (who runs the office) were readily available during the whole process, responding to any additional questions that we had.The crew showed up at our house as scheduled. Ryan walked us through the whole installation process and responded to any final questions and issues that we had. The team then went straight to work. Everyone on the crew was friendly, knew what they were doing, and worked quickly and efficiently. Ryan stayed on site and helped the team with the installation and to resolve any issues that arose. The job was done on schedule.The follow-up has been good; making sure that we are satisfied with the installation, and helping with submitting the appropriate paperwork to MassSave.

  • Review 42 (2024-07-26 - Rating: 5)

    Installed complete forced hot air heating / cooling system in a day. Crew was clean, efficient, professional. Highly recommend the Pro Comfort team ( and no, I did not get paid for this review! )

  • Review 43 (2024-02-23 - Rating: 5)

    Ryan and his team helped every step of the way with the installation of heat pumps and mini-splits. They also provided helpful information regarding Mass Save incentives and how to utilize them. Work was completed in a day and half and his team was always on time. Ryan is clearly dedicated to his work and his attention to detail is second to none.

  • Review 44 (2023-08-16 - Rating: 5)

    I highly recommend Pro Comfort Control AC & Heating. They recently installed a mini split AC with heat pump system in my home. The owner Ryan and his crew were all professional and arrived when said and cleaned up when finished. They took the time to explain the system when done. Alex the office manager answered all questions promptly and even registered my system with Mitsubishi for me, as well as providing the information needed with Mass save to receive a rebate. We love our new system!!

  • Review 45 (2023-10-30 - Rating: 5)

    Ryan and Alex were amazing to work with. It all started with Ryan’s visit to my property. He spent an hour looking over everything, while the other companies I requested quotes from spent about 20 minutes each. Ryan was very honest throughout the whole process. Alex helped me get through all of the paperwork and was super helpful. They even took care of my warranties and helped me get my rebates set up. I don’t think I could have found a better company to work with on the whole process.

  • Review 46 (2024-02-12 - Rating: 5)

    Pro Comfort A/C and Heat, installed a hot water heater and furnaces as well as two AC units. They did an absolutely amazing job. So easy to work with, answered all of our questions. Their work was extremely neat conscientious and on time. Everything that they told us would happen was done as they said it would . They also helped us apply for a Mass Save loan. I could not be happy with this company. I would highly recommend Ryan and his team at Home Comfort AC and heat.

  • Review 47 (2024-02-22 - Rating: 5)

    All around a great company to work with. From start to finish they made everything easy as possible. We replaced an old system with heat pumps and the owners were extremely knowledgeable and helpful. They went above and beyond and helped out with various state forms for getting rebates, and they were able to help us get a Mass Save energy assessment in record time to help expedite everything. The crew was friendly and kept everything in the house as clean as they found it. Would highly recommend.

  • Review 48 (2024-05-07 - Rating: 5)

    Ryan was informative on initial quote. All follow up questions before installation were promptly answered. Thad, Pat and crew were beyond fantastic. They kept the house very clean as they worked. Changed location of equipment to not block windows. Explained how to operate system in an easy to understand manner. Can’t reccomend them enough!

  • Review 49 (2023-06-25 - Rating: 5)

    My experience with ProComfort Control was highly satisfying, easily one of my best engagements with a contractor, and I recommend them without hesitation.Ryan made a thorough assessment of the work needed, and took the time to explain various options and their benefits & drawbacks in detail, so my decision was truly informed.The crew showed themselves to be highly talented, professional, and courteous.From the office, Alex explained all details of the proposal and patiently walked me through the MassSave paperwork. Communications were timely and complete throughout the entire process.Bottom line, this business and their team put the customers needs and concerns first and show they really understand customer service - I was 100% confident in hiring them.

  • Review 50 (2023-03-11 - Rating: 5)

    Ryan and crew replaced our leaking hot water heater with a new tankless system. Were very happy with the system and were very happy with the service we received. Scheduling was fast and easy. Ryan patiently explained everything and answered all my questions. Both Ryan and Alex were super responsive and quickly fixed one small issue we had post installation. I highly recommend Pro Comfort.

  • Review 51 (2023-04-21 - Rating: 5)

    We are very satisfied customers with the ductless heat pump system installed in our home by Pro Comfort Control. Ryan and his team did an excellent job in every aspect -- pleasant to work with, patient, communicative, answered all our questions, and came up with a beautiful system both inside and outside the house. We especially appreciated Ryans extensive knowledge about the technology, the materials and his high quality standards. He wants it done right and expects that from his team, which they delivered! We highly recommend him and expect to be customers ongoing.

  • Review 52 (2024-01-18 - Rating: 5)

    We had a minor issue with our hvac system and from the beginning I knew this was the company I was looking for. Alex inspired so much confidence and was very thorough on the initial phone call. Our appointment was scheduled promptly and Ryan took the time to learn the ins and outs of our system and walk us through everything that might be an issue. Overall it was an excellent experience and we will definitely be using Pro Comfort for all our hvac needs in the future.

  • Review 53 (2023-03-17 - Rating: 5)

    We contacted Ryan & Pro Comfort Control when our furnace failed in January. Ryan responded quickly, despite being in a period of high demand, and suggested that replacing the furnace would be more cost efficient than fixing the existing furnace which was a.) inefficient and b.) at the end of its useful life.Pro Comfort Control was able to schedule us for install a week in advance, which gave us time to apply for a heat loan and secure financing for both the furnace and a heat pump. Installation was prompt and we are very happy with the results. Ryan was great in explaining the system in detail and best maintenance practices.We would highly recommend Ryan and Pro Comfort Control, and plan to use them again when we replace our water heater.

  • Review 54 (2023-07-07 - Rating: 5)

    Pro Comfort Control was excellent and exceeded my expectations. Everyone I interacted with, from the office manager on the phone to the crew doing the installation, was top notch and clearly takes pride in their work. Ryan and his crew were all professional, friendly, and very respectful, taking the time to make sure that the new installation looked nice, neat, and tidy on both the inside and outside of my house. I am extremely impressed with their attention to detail and how they worked together to perform the installation so quickly and with such high quality standards.I also really appreciated how they kept me informed every step of the way, before, during, and after the work was completed. From providing valuable information about navigating the MassSave energy program requirements and securing a heat loan, to tailoring the installation to fit the needs and aesthetic sense of my home, to explaining how to get the best results from my new system, I am very satisfied as a customer and would definitely call Pro Comfort again for my next project!

  • Review 55 (2023-03-23 - Rating: 5)

    I cannot speak more highly of Pro Comfort Control. They are a superb company. They installed a heat pump and a high efficiency gas hot air furnace, replacing an aging hot air furnace. Initially they had suggested just the furnace, but when Ryan realized that we also have solar panels on our roof, he suggested going to a heat pump which would run off the power we generate. Great option. Being a small company, they provide excellent personal customer service. Ryan McKernan the owner, and his staff were always available to help with any questions, problems, etc....even right up providing support for my rebate submissions. His crew that installed the equipment were extremely professional, courteous, neat, friendly and respected our wishes of masking while in the house. Could not have asked for a better experience. Without any hesitation, I highly recommend Pro Comfort Control.

  • Review 56 (2022-02-25 - Rating: 5)

    Im very happy with my experience with Pro Comfort Control. I got three quotes and this was my most affordable option. I also got the most for my money. They were able to install it before other companies could. Ryan was very friendly and great at explaining what he would be doing. He was able to install the entire system (boiler and water tank) in three days. Ryan was very knowledgeable, and passionate about his work. He prides himself in doing things the very best way possible. We were in very good hands. My house was cozy with his space heaters while he worked. I highly recommend Pro Comfort Control to anyone I know looking for plumbing/heating services!

  • Review 57 (2023-11-10 - Rating: 5)

    Ryans team installed a whole home heat pump system with a new water heater, now my entire home is off of the oil. Electric heat and cooling system, with 4 mini splits units (no more loud window AC units in the summer), and a new electric water heater. Ryan and Alex are so responsive and helpful. The system works better and heats better than my oil system. Thank you!

  • Review 58 (2023-01-04 - Rating: 5)

    In December (2022), I hired Pro Comfort Control to install a mini split heat pump. From start to finish, the entire experience was great! Every person from Pro Comfort Control who was involved in the installation was professional, respectful and fabulous to work with. They really cared about providing the best system to heat and cool my home. They also knew a lot about the Mass Save program and were able to answer my questions about the rebates. I would absolutely work with Pro Comfort Control in the future and would recommend this company to anyone who needs heating/cooling in their home!

  • Review 59 (2023-04-07 - Rating: 5)

    Very much appreciate Ryan and team for all their hard work! Would certainly recommend. Water heater and boiler broke down on the coldest day of the year (Saturday in February). Ryan came out that night to try to repair but equipment was older and not able to get back working. Thereafter, Ryan let me know different options and pricing to replace the boiler and water heater. He was in regular communication with me over the weekend - felt like I was treated like a priority and was in good hands since day 1. I have 2 small children and with no heat in the house Ryan was able to schedule me first thing Monday morning and installed the new boiler and water heater that day. No heat/hot water felt like a nightmare scenario, so was grateful pro comfort acted so quickly and got the heat/hot water back. Felt the team took pride in their work as well, and the new system works great. Thanks again

  • Review 60 (2024-04-17 - Rating: 5)

    We had a great experience with pro comfort. The install looks like a work of art. We purchased the high efficiency unit from them and we love it! The install team was really professional and they answered all of our questions.

  • Review 61 (2022-08-07 - Rating: 5)

    When it came time to replace our boiler and water heater, I spent quite a while researching what kind of system would be best and which equipment would be both appropriately sized and reliable. As a result I had a pretty good idea of what I should be looking for in a contractor before I asked for quotes. After speaking with several of them, I could tell that Ryan both knew the most about installing high efficiency equipment and cared the most about providing the best solution for his customers (not just doing the job).Ryan and Mike spent a few days removing the old equipment, setting up a temporary water heater so we could comfortably stay in the house while they worked, and putting in the new equipment. As the installation progressed I saw the amount of care that goes into their work. Everything is level. Mounting locations and pipe/wire runs are well thought out. It all looks as great as it works.Im extremely happy with the finished product, and highly recommend giving Pro Comfort Control a call for your heating and cooling needs!

  • Review 62 (2022-11-15 - Rating: 5)

    Had a great experience with Ryan and the crew from Pro Comfort Control. Would recommend to my friends and family, 10/10.They installed two heat pump systems. From Day 1, Ryan was super communicative and professional. He came to our house and walked through the procedure, teaching me about the process while planning out the work. I felt comfortable with him, as he wasnt trying to oversell his services or do unnecessary work to get a bigger bill.They were quick once the paperwork was signed. Same week (!) the paperwork was signed, they were on-site to start work. They worked hard and got the job done within the estimated time. They left the place cleaner than they found it -- the team took away the cardboard and packing with them!These guys were awesome. The system works great. I will hire them again if we need any further work. Thanks Ryan and team!

  • Review 63 (2022-11-06 - Rating: 5)

    We recently had a heat pump installed and we were initially concerned with the ROI and payback for this system, but felt quickly at easy in working through the process that this was the right investment and the right company. We we thrilled with the process from initial visit to scheduling through the installation and training in how to use the system and maximize efficiency. Very knowledgeable and passionate about their work. Took time to explain all benefits and features of the system. We had nothing but the best experience in working with Ryan, Thad and Alex and we would highly recommend Pro Comfort to any of our friend and neighbors. Much more knowledgeable than many of the sales people we spoke with, great communication, very accommodating and great follow through and service.

  • Review 64 (2023-04-26 - Rating: 5)

    After using a number of HVAC companies over the years, I cant imagine using anyone besides Pro Comfort going forward. They are incredibly knowledgeable, responsive, and trustworthy. Not only did they quote me far less for a project than other vendors, but they also showed me how I could save thousands more through the Mass Save program and walked me through the rebate process. Ryan clearly knows his stuff and takes a lot of pride in delivering exceptional service. I highly recommend this company.

  • Review 65 (2023-12-29 - Rating: 5)

    I recently had the pleasure of working with this heating and cooling company, and I couldnt be more satisfied. The owners knowledge was impressive, and his friendly demeanor made the entire process enjoyable. He took the time to present me with multiple options for replacing my oil furnace, ensuring I made an informed decision. The service was prompt and efficient. I highly recommend this company for their expertise and excellent customer care. Five stars well deserved!

  • Review 66 (2024-09-20 - Rating: 5)

    Had a wonderful experience with Pro Comfort Control. They were up front and honest with pricing - quick, responsive, and so incredibly helpful.Further - they made the process easy, they were honest about what we needed and didnt vs. simply upselling us. I will use them for all of my future HVAC needs!The work was done incredibly well. Not to mention that they are just wonderful people!

  • Review 67 (2023-06-19 - Rating: 5)

    Pro Comfort Control could be the easiest contractor to work with! From the first phone call through installation and inspection, their team of true professionals gave us a sense of confidence that shows how important the right contractor is. They finished early, on budget, with no surprises...and our legacy forced air oil system is out, and a new whole home heat pump is in! THANK YOU to Alex, Ryan, and their crew!!!

  • Review 68 (2024-03-22 - Rating: 5)

    Ryan and Pro Comfort Control are first class from start to to finish! Ryan is thoroughly knowledgeable and his crew does a fantastic job. I would highly recommend them for your next project.

  • Review 69 (2022-12-08 - Rating: 5)

    I highly recommend Pro Comfort and would use them again if I did this again. Excellent communication from start to finish. You can tell that Ryan really likes what he does, and takes the time to explain everything clearly. He has high standards without high pricing. I had both of my 30 year old hvac systems (1 upstairs, 1 down) replaced (heating and ac) and design and installation went flawlessly. Workers showed up on time on scheduled date, and worked long days until complete. Cleaned up everything thoroughly, and Im thrilled with the final installation.

  • Review 70 (2023-08-10 - Rating: 4)

    Best contractor experience, ever. Hands down, they are the real deal, quality contractors.I replaced my gas furnace which was in a very tight space, and they installed an air conditioning and heat pump system at my home in Natick. While there they noticed my water heater leaking too and we ended up replacing the water heater during that visit too. The entire team is thorough, clearly passionate and was careful to respect my home with drop cloth floor coverings. They helped me with the mass save heat pump rebate process and loan too. All in all, GREAT experience!

  • Review 71 (2023-12-19 - Rating: 5)

    If you want a courteous professional punctual plumber give Pro Comfort Control a call. Repair was done accurately and for the price quoted. Ryan was not in a hurry and did exactly what was asked of him.Many ThanksOnce again Pro Comfort Control came through for me being in need of a plumbing repair. They were responsive, professional and reliable. Dec. 18, 2023Thanks Ryan

  • Review 72 (2022-12-31 - Rating: 5)

    Ryan and his crew replaced our hot water heater with a Navien on demand hot water system. Ryan thoughtfully took us through the installation process as well as fully explained how the system worked. The installation was flawless from start to finish. We could not be more satisfied with Ryan and Pro Comfort and would not hesitate to recommend him to others needing hvac and related services. Truly outstanding in the field.

  • Review 73 (2022-03-31 - Rating: 5)

    Ryan of Pro Comfort Control was wonderful to work with. He was extremely competent, reliable, easy to work with, professional and communicative from the beginning to the end of the process. He did an excellent job installing my new hot water and a new outdoor faucet! He took time to explain the whole process and the whole installation went so smoothly.I would highly recommend him for any plumbing job!

  • Review 74 (2023-02-04 - Rating: 5)

    Ryan has the two great qualities youd wish for anytime your hire someone to do work for you: hes incredibly skilled at his craft AND he cares about his customers. Ryan installed a great top-of-the line boiler and indirect water heater for us in 2021 that is incredibly efficient. Gas company usage data shows we are down between 35-40% on monthly therms compared to our previous system. We are more than satisfied with his work and the new system. Then, of all possible timing, on Feb 3rd, 2023 in the early evening (thats right the big intense cold snap), the boiler was failing to ignite. It was honestly wishful thinking on our part that we would get a service call that night, let alone have Ryan call me back and arrive in less than an hour. Unlucky series of events (most likely precipitated by my own tardiness in having the yearly maintenance done) caused a valve to freeze up. Ryan was here until 11:30 p.m. and in his usual good spirits. He easily diagnosed and fixed the problem. In fact, he did the regular maintenance service while he was here. Id give him 6 stars on this review if I could and would recommend him without reservation.

  • Review 75 (2022-12-07 - Rating: 5)

    We hired Ryan to install a gas boiler to replace our 40+ year old boiler (Ol Bessie). We had some bad experiences with other local companies that left us feeling like there was a lack of integrity in these long-time small businesses. ProComfort definitely changed that perception for us. Ryan was respectful of our time (punctual), did exactly what he promised to do and was incredibly professional. During the proposal process, we didnt feel pressured or felt like he was hiding anything. He was incredibly patient with my many, many questions on the process. I dont typically write reviews for companies, but this review is well deserved. Being a small business, its important to call attention to exemplary workmanship and respect. Thank you Ryan and Alex for the peace of mind your company has afforded us!

  • Review 76 (2024-01-23 - Rating: 5)

    Had a heat pump replaced. Pro Comfort Control had a fair price, knowledgeable team and helped put other issues right. (Exhaust vent and mixing valve) The owner (Ryan) takes an interest in the jobs and his people. Great hvac company.

  • Review 77 (2021-12-17 - Rating: 5)

    Ryan and team were terrific. They werent the first to come out to repair my gas fired forced hot air furnace, but they were the team I chose when it was time to replace it. Very straightforward input, helpful in selection and timely, quality installation. Great communication, scheduling, and follow through. I only post here for exceptionally good or bad experiences. No hesitation in unequivocally recommending Pro Comfort Control.

  • Review 78 (2023-10-19 - Rating: 5)

    Ryan and his team are INCREDIBLE! If you want someone that is going to respect your home, be extremely knowledgeable and make the process easy and seamless this is your team. We had 8 heat pumps installed so this was no small job and I have Zero complaints. I would recommend ProComfort to anyone looking to heat/cool their home.

  • Review 79 (2022-09-26 - Rating: 5)

    We used Pro Comfort to install a new furnace. Ryan was responsive throughout the process and was competitive with other quotes we received. He was knowledgeable about the Mass Save Program and heating equipment in MA. When it came time for installation, he was thorough and took pride in the quality of his work. We are happy with the service received.

  • Review 80 (2022-12-31 - Rating: 5)

    My CO alarm awoke me around 2am and I called 911. The fire dept came, opened all the windows (during the polar vortex), shut down my boiler so no heat in the house, and, I was told to replace the boiler immediately; all of this happened on Christmas Eve morning...sure, no problem, right? All calls straight to voicemail and/or businesses closed for the holidays. I was at my wits end. But, then, Ryan to the rescue!!! He came Monday evening with three space heaters, set them up, ordered a new boiler, and, rearranged his work schedule to prioritize the installation so I would have heat sooner rather than later. The space heaters kept me warm up until then. I was toasty warm and the work was completed Thursday. Talk about above and beyond service! Ryan and his crew were efficient, professional, and tidy. My basement was cleaner when they left than before they came. I am more than pleased and highly recommend Ryan and Pro Comfort Control for guaranteed satisfaction of a job well done. Hire them...You will not be disappointed!-Joyce H.

  • Review 81 (2023-04-21 - Rating: 5)

    Ryan and his team were incredibly efficient and transparent. They installed a full ductless minisplit and hybrid water tower in 2 days. They answered all my questions and since I have turned it on it has been quiet and working great. They fully cleaned up and made sure all the cables and wires were neatly covered and minimally visible on the house. I highly recommend them if you are looking to install an hvac system in your house.

  • Review 82 (2024-02-07 - Rating: 5)

    Pro Comfort Control installed a heat pump at our home in Sudbury, MA. They put in a hydro coil and dual heat system. Ryan and his team were wonderful to work with. They even helped us with the Masssave heat pump rebate process.

  • Review 83 (2023-08-31 - Rating: 5)

    Cant speak more highly of the work that Ryan and his team did at our house. The team was helpful, effective, and they took the time to explain the how to use and maintain the systems. The heat pumps are great - I just wish we had done it sooner.

  • Review 84 (2022-09-10 - Rating: 5)

    This is the contractor we are all looking for. I shopped 5 local companies for a heat pump installation and Pro Comfort Control came out on top for everything important to me. It was immediately clear how deeply competent his technical knowledge was and how passionate he was about his work. He was my last estimate and it was quickly apparent to us that the other companies who just sent salespeople wouldnt even come close in respect to quality, care and technical understanding. We were immediately at ease talking to him and only felt comfortable using his company.This was a big investment for us and we had a lot of questions for him which he welcomed answering. The heat pump install with the crew went smoothly and although we havent used it for heat yet the air conditioning is working great. I am very very pleased with the system and glad I found Ryans company.

  • Review 85 (2023-09-02 - Rating: 5)

    I had my old heating system removed, panel upgraded, new mini splits installed and a new water heater. I found Ryan and his team professional and hard workers. Everything was well planned and executed. I was impressed all around.Thank you Ryan for a job well done.

  • Review 86 (2021-07-16 - Rating: 5)

    Ryan was Great! I had our job quoted to four different contractors. Ryan was the most honest and upfront about what he thought was best for our needs. He did not try to upsell us on equipment we didnt need. His price was very fair and he was able to do the install within two weeks. We highly recommend Pro Comfort Control for residential HVAC work.

  • Review 87 (2023-01-25 - Rating: 5)

    Our furnace died in December and I called several possible HVAC companies to replace it and obtained four different quotes. Ryan came out within a day to evaluate the issue and propose the best solution. Pro Comfort Control was not the cheapest of the alternatives but Ryan was clearly the most knowledgeable and capable. He is clearly passionate about what he does and hes very good at it. We ended up not only replacing our furnace but installing a heat pump as well and smart thermostat. He brought several space heaters with safety shutoffs to our home to ensure that no pipes would burst and to ensure that we warm enough until he could replace the furnace the following week. True to his word, Ryan came back when he said he would. He also helped us with the Heat loan process, obtaining all possible rebates and registering our system equipment to obtain the longest warranty possible. We couldnt have been happier with Ryan and with the other men, Thad and Hasim, who helped install the system. They were all very professional and cleaned up after themselves so that we never would have known they were there. Ryan even made a video showing us how our system works because I was not able to go down into the basement myself. Ryans wife, Alex, handles the office matters and is equally knowledgeable and helpful. They are a top notch company. We have every confidence in Ryan and will always use him for our HVAC needs going forward.

  • Review 88 (2022-02-25 - Rating: 5)

    Pro Comfort was great from start to finish. They came in, told us exactly what we needed, helped us through a confusing mass save process of getting a loan to do the job and obtaining the rebates after install.When the install went sideways, (a broken sensor from factory) Ryan went above and beyond by finding a new sensor after hours and staying until 11 PM the night before a snow storm to make sure we had heat and hot water to get through the storm with our 3 month old baby.We can’t thank Pro Comfort Controls enough for the quality work and the extra effort.

  • Review 89 (2023-04-04 - Rating: 5)

    Ryan and his crew replaced our old furnace, AC and water heater.All work was done timely and professional. The walkthrough at the end of the appointment was thorough and answered all our questions. The crew left the house clean like nothing happened, but much cozier. Highly recommend!

  • Review 90 (2024-04-26 - Rating: 5)

    I read the article in the local town of Natick paper about Ryan and his company . The article was very well written and informative. I called Ryan and he and his assistant came over and gave me a great presentation. The job was all that he promised, on time and most of all everything went as planned. GREAT JOB.

  • Review 91 (2023-09-27 - Rating: 5)

    Ryan and Alex offer excellent service and careful attention to detail. Ryan even ordered the external cover of the wire to match my shingles! Highly recommend. They follow through and do quality work.

  • Review 92 (2023-11-09 - Rating: 5)

    Ryan & his team were knowledgeable, professional, and easy to work with. They were punctual & demonstrated attention to details. We did not feel rushed when they were teaching us how to use & care for the new system. Would definitely recommend them!

  • Review 93 (2022-07-23 - Rating: 5)

    Ryan and the entire team at Pro Comfort Control did an amazing job on the installation of our 4 mini splits. From start to finish, Ryan was knowledgeable, helpful, passionate, provided excellent service and quality work. We will work with him again.

  • Review 94 (2024-12-27 - Rating: 5)

    Ryan went out of his to determine the nature of the problem with our house’s heating system. He was determined to be able to fix it. He found and immediately implemented a fix that was right on target and simpler and much less expensive than solutions proposed by others who had looked over our system. Can’t speak too highly of him and his assistant Said.

  • Review 95 (2021-12-23 - Rating: 5)

    Ryan did an awesome job repairing my heating gas valve. He and his apprentice, Joe, were clean efficient and did a great job. They were happy to answer questions, and checked the whole system out to make sure there weren’t any other problems beyond the valve repair. I will use them again, and I spoke to them about starting a maintenance plan with them. Highly recommended!

  • Review 96 (2022-10-09 - Rating: 5)

    I knew right away when getting an estimate that Pro Comfort was different. Other contractors Id talked to were fine but it was more of a cookie-cutter approach. Ryan came at things from a perspective of expertise and experience. He knew exactly what made the most sense and how to do it. What impressed me the most is that he views his work as a personal reflection. Instead of simply doing what would be easiest, he put in the extra effort to make everything look nice and tidy. Cant recommend Pro Comfort enough. We went from This needs to be done to Wow! Im really glad we did this!

  • Review 97 (2021-10-19 - Rating: 5)

    Ryan was great to work with. He spent hours with us during our consultation going over all of our options (weird condo situation), in tons of detail. We debated ductless versus ducted systems, and ended up going with ductless heating and ac. Ryan and his crew showed up early/on time and was more than fair with pricing, very helpful, and responsive. Would recommend.

  • Review 98 (2024-03-29 - Rating: 5)

    For the first time in 18 years, our upstairs is warm and comfy. The service we get is outstanding. We are so happy we made the choice to go with Ryan and Pro Comfort.

  • Review 99 (2021-12-18 - Rating: 5)

    I originally contacted Pro Comfort to schedule boiler maintenance. When Ryan arrived he gave me a detailed assessment of the system (it was over 25 years old). Not only was the boiler inefficient, lacking safety controls and improperly tuned, but our water tank was also out of warrantee and of average quality.He walked us through replacement options, pros/cons of each, pricing and programs available to offset cost and affordably finance the replacement.Above all he was uncomfortable leaving the house knowing how bad the shape of the system was in and worked 2.5 long days to install the new system as quickly as possible.We’re now upgraded and the quality and efficiency of the system is very clear. Ryan left us with a complete understanding of the system, how it works and what maintenance should be like in the years ahead (very little).We’re sleeping easier, have no noise coming from the basement at all hours and have high confidence in our new equipment and Pro Comfort’s craftsmanship.Pro Comfort will be our go-to HVAC company from here on out and they’ll be our recommendation for anyone who needs help with their heating and cooling systems.

  • Review 100 (2022-06-29 - Rating: 5)

    Procomfort was amazing to work with. Ryan gave his honest and professional opinion on what system we should install for AC, heating and hot water. He showed up on time with his crew. worked for hours every day and left his work space in immaculate condition. He is organized and knowledgeable. We would highly recommend Procomfort.

  • Review 101 (2021-10-17 - Rating: 5)

    Our water heater gave out late Friday afternoon - I was taking a hot shower by early Saturday afternoon! Ryan called back right away, was prompt (even a little early), friendly, efficient and professional and very neat. He will be replacing out furnace soon and was very knowledgable discussing all the options available so we are comfortable with our decision. So nice to have a plumber to call who we really trust!

  • Review 102 (2023-04-04 - Rating: 5)

    Excellent service, Ryan and his team had the entire heating system overhaul done in 2 days. Highly recommended, thanks again to Pro Comfort Control

  • Review 103 (2022-02-25 - Rating: 5)

    Had the opportunity to hire pro comfort..we where looking for a plumber for months an my husband met him while he was working.. he was so amazed by an Ryan work that he came home an that was all he could talked about , how neat his work was.. so we called Ryan an asked if he could do our conversion from oil to gas. We got lucky an he accepted the job Ryan is amazing so professional. He answered all my questions that I had. I would highly recommend him for anything plumbing work or conversions .

  • Review 104 (2024-05-09 - Rating: 5)

    Thankful and refreshed for my experience. They helped me replace my air conditioning system in Natick and they are very friendly and pleasant. I’ll happily recommend them for ac installations to all my neighbors in Natick ma too. Thank you pro comfort!

  • Review 105 (2022-12-29 - Rating: 5)

    Ryan from Pro Comfort Control was awesome! Same day service for no heat on our second floor. Friendly, knowledgeable, professional and quick. Also gave us advice on other things we could do to make our home more energy efficient.

  • Review 106 (2023-10-20 - Rating: 5)

    I’m pleased with Pro Comfort Control’s hot water heater installation service. The crew arrived on time and did an excellent job with quality parts. The owner came by to inspect their work.

  • Review 107 (2021-10-18 - Rating: 5)

    Pro Comfort Control was on time, personal, professional. Had a new AC unit installed in our home. Did a great job. They went beyond just install the AC unit. They were not there for our heating system, but took time to talk with us about our heating system and the does and donts maintenance. I highly recommend Pro Comfort Control for anything Plumbing, Heating, Air conditioning related.

  • Review 108 (2023-02-07 - Rating: 5)

    To sufficiently describe the expertise & professionalism of Ryan, Thad, & Said as they diligently worked to replace my furnace bc I lacked heat in my new condo would be impossible. They simply were the BEST repair people I have EVER encountered! Their attitudes remained upbeat even after carrying a furnace all the way in, only to discover they’d been given the incorrect measurements. No problem! They carried it all the way back to the truck, obtained a new permit, & a returned w a new furnace that fit!They also noticed the need for additional, related changes, so then replaced my thermostat (showed me how to program.) Also, they kindly installed a carbon monoxide detector in my boiler room (at my short person height,) showing me how to change the batteries. I learned how & when to change my new furnace’s filter, too.Even after 10 hours of this grueling work, the gentlemen cleaned everything beautifully & patiently reviewed every part of every item w me, teaching me about safety & maintenance. We then walked thru the entire home, ensuring that every vent was working. The men even made sure that the doors were locked for my safety prior to departure.The following day, I had some following questions, & Ryan called me back in under 5 minutes, answering each.The entire experience was so educational & reassuring for me. I feel completely safe in my home!I must also share that Alex, with whom I spoke multiple times on the telephone, couldn’t have been more patient, informative, or accommodating.While certainly no one wants to have a lack of heat & need to replace their furnace, I genuinely feel that I grew as a homeowner as a result of this most extraordinary experience. Not only are each of these professionals clearly the best in the business, they possess outstanding work ethics & do so with heart. 5 stars? I wish I could give them 100!

  • Review 109 (2023-08-02 - Rating: 5)

    Ryan and Alex provided an excellent experience from the estimate through installation for a mini-split system in new space on the 3rd floor, as well as adding a return duct in the basemnt. Very knowledgable, and provided cost effective advise. Alex helped navigate the Mass Save process, and then beat the install date by 1 week. Installation was great and effecient. Team was on time, neat, and took extra time to explain and demo the operation. Would highly recommend.

  • Review 110 (2022-11-26 - Rating: 5)

    The owner Ryan McKernan is a great guy. My heating system stop working on Thanksgiving week. He and his team came out and installed a new heating system the day before Thanksgiving so that I would have heat for Thanksgiving day. His quick service and craftsmanship was unbelievable, and I was so happy that I did not have to postpone my Thanksgiving meal with family. Highly recommend this company.

  • Review 111 (2024-12-19 - Rating: 5)

    The guys worked extremely hard and efficiently. I was able to get my unit fully replaced and have heat at the end of day 1. I would highly recommend ProComfort Controls as they came through for me during the winter season

  • Review 112 (2021-10-27 - Rating: 5)

    Pro Comfort and Ryan did an incredible job both recommending, and installing, a replacement boiler and water heater. He is very knowledgeable and very passionate about his business. I would recommend him without hesitation.

  • Review 113 (2022-09-22 - Rating: 5)

    Had my hvac replacement in Framingham done by Pro comfort with a high efficiency heat pump installation. My existing furnace was working but very old. Got few quotes, definitely was easy to pick this company. Quality and passion in work shined through from estimate to installation and made me most comfortable going with them. Pricing was in the middle and they made rebate process super easy so that was nice at the end. From start to finish, super professional and quality driven company. Definitely good choice if you need a heat pump install too.

  • Review 114 (2024-12-13 - Rating: 5)

    Pro Comfort was the only vendor that provided a quote for our new system that gave us clear options. The installation was earlier than expected and it was an excellent experience all around. We highly recommend them.

  • Review 115 (2021-12-31 - Rating: 5)

    Ryan could not have been more professional, generous with his time or helpful. He was so responsive from the first outreach and helped us get our kitchen back up and running in no time. He also took the time to take a look at some other issues and show us how to care for our AC system. Extremely reasonable and fair pricing and so kind. I will never use anyone else!

  • Review 116 (2021-03-30 - Rating: 5)

    I was having a water leaking emergency at my place Ryan was upfront and responded real quick. They have a good website I provided my details on it and he reached out to me and he was there within an hour. I just sent him all pictures of my gas water heater, all pipes and water leaking video.I wanted to replace the gas heating system, he recommended the best equipment and offered full service at very decent and affordable price.He is knowledgeable and knows what he is doing. I had too many questions and he addressed all of those potiely while he was working. He did full inspection of my unit to determine any leaks and cleand up my HVAC system as well.He took care of my patio faucet and fixed pipe leakage.Ryan provided excellent service and I will recommend to go ahead with Pro Comfort Control for any plumbing, cooling, heating and any residential related issues.

  • Review 117 (2021-10-16 - Rating: 5)

    Ryan coordinated all the work necessary to relocate my laundry from the basement to the first floor. This required running new water lines, new electric lines, and dryer ventilation in the most seamless way possible. I was very happy with the result and wishing I’d done it ages ago. He was able to finish the job in a day which allowed me to start using the new washer and dryer that night. Reliable, neat and eager to get the job right! Am already planning next projects with Pro Comfort Control.

  • Review 118 (2023-09-07 - Rating: 5)

    The team led by Ryan came on time and did a great work, kept everything clean. Would definitely use them again. Thank you guys

  • Review 119 (2021-06-28 - Rating: 5)

    Ryan did an exceptional job installing a new water filtration system for the whole house.He explained the work, quoted a great price, and had the install done in no time.He even texted me a video he made when he completed the work, showing me how to change the filter in 6 months.I highly recommend him!

  • Review 120 (2022-03-20 - Rating: 5)

    The short version: Ryan McKennan of Pro Comfort Control is not only the most astute of the five contractors I interviewed for a recent heating system upgrade, but is highly conscientious, dependable, and really does beautiful work. He’s a young contractor who’s embraced all the modern techniques. He’s honest, easy to work with, and his price was fair. I’d definitely use him again, and I highly recommend him.The full story: This is not your usual pat recommendation for a tradesman. Bear with me. Ryan McKennan solved a major heating problem for me. The boiler of my heating system had reached the end of its life and needed replacing. The system never had been able to provide enough heat. At best it would heat the house 40 degrees above ambient, resulting in a way-too-green 50 degree house when temperatures dipped to 10, unless my fireplace insert was fired up and the side heater of my ancient stove was used. This despite excellent attic, wall, and basement insulation. Some simple DIY tests showed that the heating ducts were simply not large enough to support sufficient heat flow. But replacing ductwork in the walls is a major project, one to be avoided. As I interviewed a number of HVAC contractors for a replacement boiler, I explained my problem and asked each to give me an estimate for improving the heating capacity of my system. Each looked over the setup, including the ductwork, and all but one recommended either replacing the boiler with a larger one or the air handler with a larger one, neither of which would deliver more heat if the ductwork was too small. They were either incompetent or dishonest.Only one contractor recognized the real problem. Ryan recommended installing a second hot-water zone to my existing hot water boiler, and adding a single modern radiator in the coldest section of the house. That avoided installing new hot-air ductwork in the walls, wasn’t expensive, and fit nicely with my existing system. It required neither a larger boiler nor a larger air handler. I now have a new boiler, with essentially the same BTU output as the old, and the same air handler, but the system now works as it should: the problem of insufficient heat is nicely solved. The modern Runtal flat panel radiator installed is a surprisingly stylish addition, looking nothing at all like the kludgy old-fashioned cast iron radiators. It has its own thermostat, and the two systems work well together.An unexpected plus is that my new hybrid hot-water hot-air system offers a practical option for power outages. Whereas the air handler requires a half horsepower motor to move the hot air, the radiator system uses only 1/20th HP circulating motors for the hot water. The radiator portion of the system can be run independently as a backup in an outage, and can be operated using a small battery during the outage, whereas the air handler would require a Tesla-class wall battery.

  • Review 121 (2022-11-08 - Rating: 5)

    Superb service and installation in Holliston, MA. Pro Comfort installed a new efficient gas furnace for heating and on demand hot water (also never had a/c) when we needed it - when our heating furnace failed NOW. Met our needs and somehow went beyond our expectations with customer service, timeliness, precision, extra clean install and knowledge of efficiency. I’m from NY originally, but as my MA born wife knows, I can say they’re ‘wicked’ good :)

  • Review 122 (2023-03-21 - Rating: 5)

    I live in Framingham and I recently had Pro Comfort Control install a new furnace, heat pump, tankless hot water, and a water pressure booster pump. This was a major overhaul to my dying old system that Id been putting off for perhaps (definitely) too long.From their initial quote to the completion of the work and beyond, I cant say Ive had a better experience hiring a company to do work on my house. They are top notch.The owner (Ryan) is not only smart and talented at his trade, but is a great communicator and you can tell is an honest, high integrity person -- and the same can be said for the rest of his team. Throughout the entire experience, I got the feeling that they were putting in the same level of effort and care that they would put into their own homes. So, thank you Ryan and team.Also, many thanks to Alex at the office for guiding me through the entire process on the phone+email and helping me understand Mass Saves.Now, for anyone interested in hearing more about my experience throughout all of this HVAC stuff:For some background, I previously had a different HVAC company do repairs to my furnace over the years and now had them initially provide a quote for the new system. Theyve always been expensive, and they were the first and only HVAC company Id ever dealt with (until now) since buying my house ~6 years ago. I stayed with them out of convenience (and ignorance). I always had my suspicions that they overcharged for their work, and every experience always felt like I was getting a sales pitch before they even looked at my furnace. And now finally, the quote they gave me for a new furnace+heat pump was *absurdly* high. To the level of price gouging. Im pretty sure they didnt think I would do any research or get other quotes.. banking on the fact that I used them before and I was now without a working furnace in the winter.. and it was cold! They had me in a tight spot. So, when I told their salesman I was going to get other quotes, and I could manage without heat until then, he really started to squirm.. (like, uh oh, this guys gonna find out we were trying to gouge him). It was really insulting once I found out the real/honest market prices, which you really cant do until you talk to different people -- there isnt enough info online. Seriously, I wouldve been throwing away close to ~$10k over market price on absolutely nothing but their greed. Just to line their pockets.Fortunately for me, Ryan from Pro Comfort Control was the next to come and provide a quote. It was a breath of fresh air and massive relief to meet a contractor who told you how it is, no BS, and gave you a fair and honest original quote. He explained everything thoroughly and indulged all my (dumb) technical questions. My final question was simply, Where do I sign???If youre in the market for HVAC work on your house -- obviously do your own research, but youd be doing yourself a major disservice by not considering Pro Comfort Control. Just call them, you will not regret it. Actually, save yourself time and just hire them!

  • Review 123 (2021-03-30 - Rating: 5)

    I found Ryans contact through a web search and contacted him for an emergency water heating system replacement. He responded promptly via a phone call and was able to give an estimate after checking out a few pictures and videos. He was upfront about costs and was able to help out with the whole heating unit replacement on the same day, which was VERY important for me.During his visit, he was kind enough to inspect other plumbing issues and provide feedback. He was professional and got the job done and went above and beyond. For instance, he fixed a bunch of plumbing issues at absolutely no extra costs and provided valuable plumbing recommendations.I would use his services again and also HIGHLY recommend him to anyone looking to get plumbing and HVAC services.

  • Review 124 (2021-10-18 - Rating: 5)

    Ryan and his team were very professional. They gave us a great deal on our AC and furnace, which normally would be a big strain for us financially. I highly recommend their team, they work tirelessly day and night to make sure their clients are satisfied and cared for.

  • Review 125 (2023-12-22 - Rating: 5)

    Professional and courteous from the owner and office to the technicians. Work was done quickly and neatly. Despite removing the old heating furnace, the new heating system was up and running the same day. Strongly recommend.

  • Review 126 (2023-06-12 - Rating: 5)

    Ryan and co. did a fabulous job with the installation of our new heat pump and A/C condenser. They were efficient, knowledgeable, friendly and did a great job cleaning up after themselves!

  • Review 127 (2020-10-19 - Rating: 5)

    They were great; very upfront and honest and took the time to explain things to me so I could understand them. They were able to replace my gas hot water heater the same day. I needed someone urgently as it has leaked on my basement floor and I was desperate for a plumber. I was happy to only go about 4 hours without hot water. They gave me some options and the price upfront which was nice too. I am used to hiring hourly plumbers which I felt was stressful if it took a long time. Overall, very happy and they’ll be my go to from now on for any plumbing or heating repairs.

  • Review 128 (2022-04-01 - Rating: 5)

    Ryan was great to work with. I had a vision of upgrading our boiler while running the pipes through the floor joists so that we could eventually finish our basement. Our old system was 40 years old with pipes 6 feet off the ground... when we have 8 feet of ceiling height. Ryan took the time to help make this vision come true and gave every step of the process the TLC needed to hook up 100 year old iron piping with the new Pex system.

  • Review 129 (2021-11-05 - Rating: 5)

    Ryan and his crew were great! They replaced a pipe in our house a few months ago and have been back to some other smaller jobs. The work was great and fairly priced. We would not hesitate to use them again.

  • Review 130 (2020-10-18 - Rating: 5)

    Called Pro Comfort Control in a panic when I turned my heat on for the first time and it didn’t work and I was home alone with my newborn. They quickly prioritized me and got Ryan out within an hour. He carefully reviewed my furnace for repairs needed and restored the heat quickly. I was so relieved!

  • Review 131 (2023-02-11 - Rating: 5)

    They are great! Great job, 👍🏼we are very happy with our experience with Pro Comfort Control. Highly recommended 👌. After 2 months without heating system, we found them. The all installation process was so fast.

  • Review 132 (2024-12-06 - Rating: 5)

    The entire Pro Comfort Control team was great. There were three trucks and several guys here all day plus the electrical guys. They were all very professional, diligent and courteous. They were not disruptive in the least. They stayed after it got dark out and continued with flashlights to get the job done without having to come back another day. They also took the time to show us the system they installed. I could not be happier with their work and professionism. From the time they came out after our furnace stopped working to when they brought us space heaters to keep us warm to the installation to cleaning up after they were finished, including vaccuming, I was impressed by them. Ryan has a great team working with him. I would highly recommend him and his Pro Comfort Control team. They know their business and take pride in their work.

  • Review 133 (2020-10-21 - Rating: 5)

    Ryan was recommended to be by a coworker and I couldnt be more pleased! He provided the service requested and did a great job. We within an hour replaced our spigot and reminded me to winterize them before temps freeze. I highly recommend, you are in good hands with him!

  • Review 134 (2020-10-20 - Rating: 5)

    Conner from Pro Comfort Control performed an inspection of my hvac at home. From speaking with him I got the impression that he was genuinely knowledgeable and well versed with my system. He spent a thorough amount of time investigating why my ac didnt function. I found him professional and courteous. Glad I called Pro Comfort. My ac is currently working nice and strong

  • Review 135 (2024-03-01 - Rating: 5)

    ProComfort Control exceeded our expectations! Superior customer service, expert attention to detail. They guided us through every step of the process and their team was extremely professional and considerate. Highly recommend!

  • Review 136 (2023-11-03 - Rating: 5)

    While not the least expensive contractor I got quotes from I decided that Pro Comfort was the best contractor for the job. Ryan was extremely knowledgeable about the work as well as the rebate incentives the government is offering.The support staff made scheduling and any administrative stuff easy. The workers who did the install were courteous and knew their stuff. Install went smoothly and T stat training even impressed my wife.I would highly recommend pro comfort for heat pump install to replace your existing gas furnace.Update. We had our first freezing night and the heating system worked just great. New system was more efficient and place warmed up faster than the old gas furnace. Pro Comfort added a damper so I could adjust air flow to my upstairs so they got more heat. Probably why it was more efficient.

  • Review 137 (2020-11-04 - Rating: 5)

    Used them to install a Mitsubishi ductless ac and heating system. I am so happy I picked this system and used them to install it. I was between two different brands and super happy I spent a little more for a Mitsubishi. My house is older and it didn’t make sense to install ductwork and we felt this was the next best option. It cooled the entire downstairs all summer and we also used it a couple times already for heating. Great system, professional workers and felt I got a great value.

  • Review 138 (2020-10-19 - Rating: 5)

    One of the best home service experiences I’ve ever had! I was desperate when I had no heat coming through my vents and quickly called Pro Comfort Control. They arrived within the time window expected, were highly courteous and friendly and were respectful of covid safety measures. Within a couple hours they repaired my gas boiler and my heat was back up and running!

  • Review 139 (2024-09-10 - Rating: 5)

    The owner, Ryan, initially walked me through the process. Connor, and Pat and the rest of the crew did an outstanding job installing my electrical upgrade and new mini splits. Very friendly and considerate all around. I would give them six stars if I could! I highly recommend Pro Comfort Control.

  • Review 140 (2021-09-24 - Rating: 5)

    Ryan is super responsive. He came to my home at the end of a long day (on a Friday!!!) because he knew I was a mom of three without a working washing machine. Can’t thank him enough! Planning to use him for a whole house water filter and to replace our ancient heating system.

  • Review 141 (2023-04-28 - Rating: 5)

    Ryan and his crew from ProComfort Control were great! Efficient and professional. All work done as planned w cleanup and before and after walkthrough. I would recommend them!

  • Review 142 (2023-05-05 - Rating: 5)

    Fantastic company. Ryan and Alex are a pleasure to work with. Super professional and clean installation. Project was finished on time and on budget. Cant recommend them enough!

  • Review 143 (2024-10-08 - Rating: 5)

    The Pro Comfort crew were great! They installed 3 in-ceiling units and 1 wall unit in 2 days through the MassSave program.Ryan was very knowledgeable and gave us a recommendation and quote that he thoroughly explained to us. Alex was able to guide us through the MassSave application and quickly replied to all our questions. Pat and the installation crew were on time, professional, and did a fantastic job. They were able to work around us at home, everything is aesthetically installed, and all the unseen lines were neatly tucked away. They walked around the house and vacuumed up any specs of dust they left behind.They really want us to enjoy our new system. The crew stayed an extra hour just to explain all the settings and modes of the system and explain their recommended settings for everything.Everyone went the extra mile, and I would recommend Pro Comfort to anyone.

  • Review 144 (2022-09-16 - Rating: 5)

    Ryan did a very nice job replacing our dead AC unit with a new heat pump. Great communication throughout the whole process. Did the job quickly and within the estimate.

  • Review 145 (2023-08-17 - Rating: 5)

    Pro Comfort did an incredible job from start to finish.After a thorough initial walkthrough done by Ryan, my wife and I were left with a clear understanding of the products, the cost, how to gain the rebate, and what to expect going forward.He then put us in touch with a great handyman to remove an old wall unit before Alex, the office manager, helped us through the Mass Save rebate process and scheduling. She is very sweet and knowledgeable.Finally, Ryan and his crew spent 2 days putting in 6 mini-splits. They were all friendly and professional from start to finish. After the units were installed, which have transformed the comfort of our home, they helped set up the units, showed us how to operate and maintained them, and answered all questions.All in all, Pro Comfort made upgrading our heat and ac worry-free. They are all true professionals and I would recommend them to any who wish to go through this process!

  • Review 146 (2022-12-16 - Rating: 5)

    Ryan did an excellent job in replacing the boiler of my hot water heating system. Exceptional communication, competitive pricing, quality work. What more could one wish for?

  • Review 147 (2023-07-06 - Rating: 5)

    Ryan and Alex created a great experience. Everything from the quotes to the install to the MassSaves process and everything in between was helpful and professional. A top notch company.

  • Review 148 (2021-10-20 - Rating: 5)

    We tried turning on our heater one day and the fan ran--but no hot air came out. Ryan arrived (for a same-day appointment) and discovered a small dead bird in our exhaust which caused the heating systems safety switch to trip. Our heater was up and running in no time, and the cost was minimal for a repair. Thank you!

  • Review 149 (2024-10-24 - Rating: 5)

    The entire team did a fantastic job. The were professional and thorough. We couldnt be happier with our new units and the work that the did!

  • Review 150 (2023-02-28 - Rating: 5)

    Professional company that did excellent work in installing a new boiler and water heater. Owner is very knowledgeable and very responsive. Would recommend and rehire for any future work!

  • Review 151 (2023-04-30 - Rating: 5)

    I recently had my old boiler and water heater replaced by Pro Comfort Control. They were professional throughout the entire process. They answered any questions I had and were quick to respond to text messages. They took the time to explain my different options at our first meeting. They stayed on schedule showing up on time and working a full day. I will use them in the future and would highly recommend them to friends and family with confidence.

  • Review 152 (2024-10-11 - Rating: 5)

    I contacted Pro Comfort Control in July of 2024 to replace a gas furnace and AC unit. They were very responsive in both scheduling a time for an estimate and coming out to take a look at the job. Ryan went over all the details and options for my home and sent a proposal with prices and breakdowns within the next day.They were very accommodating in scheduling a time for us to have the project completed. The crews showed up on time the day of the project and after a brief overview of the job went about their business quickly and quietly.The project area was left clean and orderly afterwards and the work looks great.Before leaving they went over what was installed and how to maintain the new systems. They also provided a quick rundown on the new Ecobee thermostat.I would definitely recommend them for any HVAC projects.

  • Review 153 (2023-11-04 - Rating: 5)

    I cannot say enough good things about Ryan, Alex, and the Pro Comfort team. This is precisely why you choose a reputable company. Unfortunately, the unit provided by Bosch was a lemon and would stop working due to issues with the control panel. It happens (they have never had this issue before, so I would still recommend Bosch equipment to others). Pro Comfort came out twice to try and repair, spending hours on the phone with Bosch tech support. In the end, they replaced my entire unit under warranty and now I have a super efficient working system. My home is so comfortable. Despite offering, I didnt pay a dime more for parts or servicing. Also installed a new electric hot water heater that works like a charm. 100% recommend!

  • Review 154 (2024-06-22 - Rating: 5)

    The system that they recommended works incredible. So happy we picked it them to handle our cooling update.

  • Review 155 (2021-08-04 - Rating: 5)

    Very prompt assessment of the problem and solution. Ryan and his crew did top notch work, on time and above & beyond expections. Our neighbors recommended Ryan to us, and we will gladly recommended Ryan as well. Thank you so much!

  • Review 156 (2023-06-16 - Rating: 5)

    This contractor completed a job for a friend of mine. As a master plumber, hvac,& electrical contractor.Youre guys did a great job.Its tough to find a quality contractor.

  • Review 157 (2023-11-23 - Rating: 5)

    Ryan is extremely knowledgeable, professional and reliable. He is the best of the best when it comes to HVAC work! He always does right by his clients. He’s also a great guy who is very honest and trustworthy. Ryan and the team did two heat pump/furnace dual fuel installs controlled by smart thermostats which are top of the line and the work done is immaculate, he now does our regular maintenance. Alex in the office walked us through the mass save heat program every step of the way, we could not have had the work done if it wasn’t for Alex’s knowledge and help navigating Mass Save, she is so helpful! Thank you Alex, Ryan and Team!

  • Review 158 (2024-07-27 - Rating: 5)

    This firm installed heat pumps in our home last week. They are clearly very experienced. They were listening to our concerns, and were professional, efficient and courteous.

  • Review 159 (2024-09-01 - Rating: 5)

    Pro Comfort Control offers excellent service in all parts of the process; we highly recommend them! We had a MassSave inspection this year and got estimates from a variety of companies to upgrade our gas ducted heating system to a heat pump using the MassSave rebate program.Ryan conducted a site visit and was very knowledgable about HVAC systems -- from the electrical needs to whether our current ducts would be compatible with a central heat pumps -- and talked us through two options while answering our (many!) questions. Pricing was competitive with four other vendors we met with, and we appreciated that they included the total cost as well as the price of each option given the possible discounts (as one was a single-room solution, and one was a whole-home solution that ended up being cheaper overall with the rebate).Alex and the office team were great with scheduling options, including offering us earlier slots as they opened up, and provided guidance in applying for our 0% interest MassSave loan as well as applying for the rebate.Pat and the installation team (apologies, I forget all their names!) arrived with Ryan promptly in the morning (they gave us a window of 8-9am and arrived at 8:20am), introduced themselves, and we did a walkthrough around the house to discuss the install logistics. There were two options for the condenser placement and they talked us through the benefits of each one -- including where the lines would run on the outside of the house -- so that we could make an informed decision. They worked efficiently to install 3 Mitsubishi mini-split head units throughout our house, cleaned up their work sites, and even went above and beyond to help us remove two old, unused electric baseboard heaters and cap off the wires! Pat did a great job explaining routine maintenance of the mini-splits and condenser, the remote and thermostat settings, and changes they made to our electrical panel. The head units work great in the ~24 hours weve had them and we cant wait to use them into the winter and through next summers heat waves, instead of relying on window ACs!

  • Review 160 (2021-04-28 - Rating: 5)

    Ryan is amazing! He was able to help us out right away and fix our leaky sink. He is kind, responsive and professional!

  • Review 161 (2023-06-29 - Rating: 5)

    Pro Comfort was the most knowledgeable company that I spoke with regarding the purchase and installation of Heat Pumps/AC system. They provided detailed information on everything I needed, including the Brand, installation, warranty, service, price, usage, Mass Save loan details, etc. and more importantly the available Government programs that subsidized the purchase and installation. I thought I was only going to purchase a single unit, but I wanted to know if I could get more by taking advantage of the Government subsidized programs. I ended up getting a whole house system with 4 units for the same cost of a single unit. The whole process was painless from start to finish. Ryan was knowledgeable about the Mass Save programs and helped guide me through the process. They even providing the name of a Mass Save Energy assessment company that could provide a quick turnaround on the necessary energy assessment. They were able to quickly schedule the installation, showed up on time and finished installing within a day, and cleaned up after themselves. The electric/wiring was included in the estimate, and they are the only company I spoke with that included it. Also, the estimate was based on the equipment needed and not the difficulty level (which others factor in). Other companies charge extra for extra line length, line covers, etc. but not Comfort Pro. They dont change their price after quoting, as I have heard others do. They even take time after the installation to walk you through the basics of setting, running and maintaining the system. They are very responsive before, during, and after the installation. I called to have them check one of the units and they sent someone right over to take a look at it. They use quality products and dont cut corners. They had to run a line from one end of my house to the other and used a single line instead of multiple smaller lines combined. All the fittings are tightened to spec, and the line covers are excellent quality that wont get brittle in the sun and cold. The Pad the unit sits on is over a foot off the ground which I have not seen before. They were a complete joy to work with and I am glad I went with them, and I am sure you will not be disappointed if you use them as well.

  • Review 162 (2024-07-26 - Rating: 5)

    A few weeks ago, it started feeling like our AC wasnt blowing cold air anymore, and the days were starting to get hotter, so we knew we needed someone to come out and take a look quickly. After calling around and getting earliest availability estimates a few weeks down the road, I called Pro Comfort Control and spoke to their project manager, Alex. She was able to schedule me for the next day!The technician that came out, Thad, was very professional, and after confirming that our refrigerant was low, performed a comprehensive leak test. Unfortunately, he was not able to find the leak. He was very transparent about the situation, and said that we could either add refrigerant and hope the leak was small enough that it would last us for a while, or else replace the unit and refrigerant lines to ensure there was no leak going forward.Alex sent us some quotes for the various options, and once we decided to go with the replacement option, Ryan (Pro Comfort Control owner) came to inspect our house and better explain the possible replacement choices. Ryan very helpfully walked us through the pros and cons of heat pumps vs traditional AC units, all electric vs multi-stage systems and what made sense given the availability of gas/ electric in our house. He was not pushy or trying to sell us on a specific option, and answered all of our questions with his honest opinion... during our convo he also happily ran whatever quotes I asked for to show me the cost differences of different setups, including the expected state and federal rebates.On top of that, after looking at all the choices, I said that wed need to take some time to discuss what we wanted to do, but wanted to schedule a date before the incoming heat wave, and him and Alex were very accomodating, scheduling an installation appointment for us even though we hadnt yet decided what system we even wanted installed yet!Once we decided what we wanted a few days later, Alex sent us over a finalized quote, and Thad came back to do the installation. As before, Thad was very professional and made sure to diligently check that everything worked as expected before leaving. He also showed me how to perform common troubleshooting and maintenance tasks myself in case something happened down the road.Ive used a few other HVAC companies since moving to Natick, but none have provided the level of attention and service as Pro Comfort Control. I highly recommend them, and we will be using them for any future HVAC work we have!

  • Review 163 (2023-10-11 - Rating: 5)

    Ryan and his team did a great job and are incredibly thorough, paying attention to all the small details. Definitely recommend.

  • Review 164 (2024-04-26 - Rating: 5)

    Awesome company - great folks who do the installation and Project Manager who is responsive and really attentive to the customer.

  • Review 165 (2024-06-21 - Rating: 5)

    Our central air stopped working. I was in contact with several HVAC companies. Pro comfort control were amazing!(Much more reasonably priced) Contacted the office on a Friday. They helped me set up a virtual mass save audit for Monday and Ryan, the owner,came out to take a look at what was going on and gave us an estimate on Monday afternoon.. They booked me the following Friday About a week and a half out (This is their busy time ) I was so Grateful for everyone that is part of that crew! Alex, went above and beyond what I would expect from any manager, Ryan was such a nice guy, very honest and professional. I have nothing but fabulous things to say about the crew that came out to do the work. Arrived at 8:30 and we’re finished about 2 o’clock(All within the timeframe I was quoted). They were extremely professional And hard-working! They were wonderful to work with! I highly, highly recommend pro pump control

  • Review 166 (2024-06-28 - Rating: 5)

    Fantastic experience from start to finish! The communication was perfect and the crew was great! Thanks!

  • Review 167 (2023-06-09 - Rating: 5)

    Amazing service from Ryan and his team. I would highly recommend them for any of your plumbing, heating or air conditioning needs.

  • Review 168 (2023-10-17 - Rating: 5)

    Amazing team! They were a joy to work with and very helpful through the hole process. We would absolutely use them again!

  • Review 169 (2023-11-13 - Rating: 5)

    Professional, responsive to all our questions, technicians were friendly and respectful, and went the extra mile staying late to ensure that the job was resolved with maximum attention to detail.

  • Review 170 (2022-01-11 - Rating: 5)

    Ryan did tune up for our furnaces and explained to us all the details. Very customer oriented and professional!

  • Review 171 (2022-08-04 - Rating: 5)

    Ryan and his team were amazing! Incredibly professional, communicative and helpful every step of the way! 100% would recommend!!

  • Review 172 (2020-11-25 - Rating: 5)

    Pro Comfort Control was recommended by a co-worker. After using them I have referred them to my neighbor, and would refer them to anyone else I know needing service.

  • Review 173 (2024-06-12 - Rating: 5)

    I am very happy with the service . All the team members are great. Alex mike ryan…Can not thank them enoughProfessional neat and explained all the work .Highly recommend framingham pro comfort to anyone .Definitely 5 stars

  • Review 174 (2024-01-18 - Rating: 5)

    Tankless hot water installation went great and I would definitely recommend Pro Comfort Control

  • Review 175 (2024-03-22 - Rating: 5)

    Cant say enough amazing things about this company. Ryan and his entire team are so passionate about their craft, explained everything along the way (Alex in the office is a godsend and walked us through the MassSave program), and will never compromise on quality.They installed a new gas boiler and hot water tank for us, and the result looks like a work of art. We took our first hot bath in a long time, followed by two showers, and never ran out of hot water! The team was extremely pleasant to work with, very respectful of the space, and left our home spotless. They also arrived on time and took care of the permitting process. We didnt have to lift a finger. Dont think twice to work with Pro Comfort.

  • Review 176 (2024-04-04 - Rating: 5)

    My friend recommended Pro Comfort when our dogs decided to eat all of the wiring to our air conditioning unit this Winter so we were in need of a repair. Ryan came out promptly and was so knowledgeable and friendly! Our dogs did way more damage than we thought and we needed a full A/C replacement. Ryan and his team walked us through the whole process with MassSave and gave us very clear options and pricing. The day of the install they were on time, the installation team was personable, respectful of the house, and so efficient. We are thrilled with the work they did and who knew that an A/C system could look so beautiful! They also helped fix some items that a previous company mishandled. I would recommend them 1000X over. Thank you!! (pictures of the (adorable) culprits!) - Brie

  • Review 177 (2023-09-25 - Rating: 5)

    Very knowledgeable and helpful with Mass save rebates. Will continue to use Pro Comfort Control

  • Review 178 (2021-10-18 - Rating: 5)

    Very knowledgeable and helpful. He took the time to show all features and what to do for use and best efficiency. He explained maintenance and timelines and was very thorough. Would highly recommend

  • Review 179 (2023-01-02 - Rating: 5)

    I would highly recommend this company. They were reliable , efficient , friendly , very hardworking and knowledgeable. I was very impressed !!!! Conveniently right Next door to dover and sherborn in Framingham.

  • Review 180 (2023-12-21 - Rating: 5)

    We recently had our oil system replaced with a whole-house heat pump system with Pro Comfort and they were amazing! From the first visit with Ryan, where he was thorough and so enthusiastic about his work, to the quick and helpful support from Alex in the office, to the thoughtful, knowledgeable, and very nice team of installers--Thad, Mike, Said and Pat--it was a great experience! Our boiler crashed and we had no heat/hot water in December. They moved quickly and brought us a temporary hot water heater and space heaters. They helped with the HEAT Loan process. I highly recommend Pro Comfort!

  • Review 181 (2023-03-29 - Rating: 5)

    Professional, price is right in the middle. Get the job done and spent the time to explain everything including maintenance. Pleasure to work with.

  • Review 182 (2023-12-30 - Rating: 5)

    Very positive and pleasant experience. From the first phone call, where you really feel they listen to you and look for whats best for you, to installation, everything is smooth and easy. Truly appreciate the efficiency of their work, the attention to details, and overall care for the customer and professionalism. Great team!

  • Review 183 (2024-05-08 - Rating: 5)

    Great experience. Professional, clean and courteous. You will not be disappointed.

  • Review 184 (2023-11-08 - Rating: 5)

    Everyone at Pro Comfort Control is knowledgeable and easy to work with. Ryan did the most thorough evaluation of your heating/cooling system out of any of the contractors I met with. They gave a competitive quote for our heat pump replacement. Installation was quick and clean. The crew even took care of a couple small plumbing/electrical repair add-ons the same day. I highly recommend Pro Comfort Control to anyone.

  • Review 185 (2024-01-24 - Rating: 5)

    Excellent work from the whole installation team. They are extremely professional and tidy. I will recommend Pro Comfort Control with great deal of confidence. Five star work!

  • Review 186 (2023-08-17 - Rating: 5)

    Pro Comfort Control recently installed a heat pump at my home. I requested a quote by phone, and from that point going forward, Alex and Ryan were polite, professional, patient, exceedingly helpful and accommodating. The whole process was easy to follow because of their organization and knowledge. The installation was painless and quick, yet thorough. The Pro Comfort Control crew were friendly, knowledgeable and capable. Ive already spoken to many friends about them and absolutely recommend them for a heat pump installation.

  • Review 187 (2023-06-10 - Rating: 5)

    I had my aging gas boiler and standalone water heater replaced in February. Ryan and the team did a fantastic, timely install of top notch high efficiency equipment. Im very happy with its operation. They went out of their way to make the installation as quick and painless as possible. Its been running great and Im happy that the new boiler employs direct venting to use air from outside rather than drawing air from inside the house. The indirect water heater works great. It was easy to get the rebate too.

  • Review 188 (2024-04-04 - Rating: 5)

    During my search for a heat pump installation company, I came across Pro Comfort. I was at first a little skeptical at the fact there were only 5 star reviews.After meeting with Ryan and having Pro Comfort replace my heating system, I now know why they are all 5 stars; THEY DESERVE 5 STARS!First, they returned my call right away, scheduled an appointment right away and followed up with an estimate the same day.They coordinated a repairman to seal up an old hole from a previous unit and it was done in a day. They brought in a electrician to redo my panel as needed the next day and installed the new units 1 day later. If not for a weekend this whole job would have been done from appt to install in 2 or 3 days with only a few days lead time.Installers were neat, clean, friendly and professional, explaining their plan and how to use and maintain the new system without any prompting.Truly one of the few good contracting experiences I have had in the 5 homes I have owned in 30 years.Follow up: I called them to speak about water heater options and Ryan tookl the time to speak to me about all of my options. We made the decision to go in a direction and once again Ryan and his team did a great job. As before they went above and beyond noticing a leak that had nothing to do with their work and repairing it as well as checking other elements of my heating and gas pipes.With Pro comfort being a standout in service and professionalism, I wish the other contractors that I have used in the last few years were half as good and professional. Thanks Pro-comfort.

  • Review 189 (2023-12-07 - Rating: 5)

    Loved working with the team at Pro Comfort Control. Ryan was great, and explained all of the various options to me. The installation was quickly scheduled, and the actual installation was smooth and easy. Wish Id found this company earlier!

  • Review 190 (2023-06-10 - Rating: 5)

    We just had Pro Comfort install ductless heat pumps/ACs in our house and we were so happy with this whole process. The consult with Ryan was incredibly helpful and informative. He even took time to answer my husbands questions after the consult because he wasnt present for the consult. Communication with the team was just as helpful and always timely. We just had our units installed last week and we were really please with the installation process. The team was professional and efficient. So far, we love the units and are so happy we made the switch! Will definitely use Pro Comfort in the future!

  • Review 191 (2023-07-19 - Rating: 5)

    I recently had Pro Comfort Control install a new HVAC system in my home, and I was very impressed with their professionalism and customer service. The sales representative, Ryan, was very knowledgeable about the different systems and was able to answer all of my questions. He also provided me with a competitive quote and was very transparent about the pricing.The installation team was also very professional and efficient. They arrived on time and worked quickly and cleanly

  • Review 192 (2023-09-26 - Rating: 5)

    We have had a highly professional and positive experience with Pro Comfort. They install high quality equipment with professionalism, attention to detail and concern for service quality. They are a top tier provider.

  • Review 193 (2023-06-16 - Rating: 5)

    Pro Comfort Control was professional, reliable and responsible from beginning to end.

  • Review 194 (2023-08-02 - Rating: 5)

    Ryan and his entire team provided outstanding service and support. Installing 4 Mitsubishi Heat/ Cool pumps.The entire job was done in less than a day, with no mess or disruption. I highly recommend Pro Comfort Control!

  • Review 195 (2023-06-07 - Rating: 5)

    Pro Comfort control recently installed a single zone Mitsubishi Hyper Heat mini-split system in our master bedroom to help overcome poor heating/cooling from the central system due to undersized duct work.Having recently replaced my central system, I had some familiarity with the HVAC vendor landscape. Pro Comfort Control stands out because they emphasize the importance of superior installation. Anyone can buy HVAC equipment, but the installation and integration of equipment is where the skill comes in. Since that is the case, it is important to meet the person that will lead the install of your system and feel confident that they can meet your unique installation requirements.Ryan spent a lot of time working through the installation plans with me and going over different options. I felt comfortable going with Pro Comfort Control knowing that the person I was talking to would lead the install. Ryans installation met my heating/cooling requirements and their attention to detail for installation decisions exceeded my expectations.

  • Review 196 (2023-08-29 - Rating: 5)

    Hi Ryan, thank you and your crew for doing a great job! They were awesome, a credit to you and your company! Have a great dayCindy

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