Comfort Experts, Inc.
Located in Fort worth, Texas
Address: 1949 Golden Heights Rd #200, Fort Worth, TX 76177, United States
Phone: +1 817-341-5169
Rating: 4.9
Services
- Identifies as veteran-owned
- Online estimates
- On-site services
- Wheelchair-accessible car park
- Repair services
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- HVAC contractor
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- Hot water system supplier
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-05 - Rating: 5)
At first I only called Comfort Experts to get my heat pump serviced and the price was right.Then Cody showed up and he was so professional in how he serviced our unit. The heat pump looks better than ever and Cody pointed out how we could get even better muse out of our unit.If we decide to get maintenance contract I want Cody to service the heat pump. Thank you so much all of the useful information. -
Review 2 (2024-09-14 - Rating: 5)
The HVAC technician (Cody Brooks) did an outstanding job and displayed excellent courtesy throughout the service. They were professional, knowledgeable, and efficient in diagnosing and servicing my equipment. Their attention to detail and customer service skills were top-notch. I highly recommend their services. -
Review 3 (2024-08-29 - Rating: 5)
We can all agree that having your air conditioner suddenly stop working in the middle of the night is not good. Especially if it’s August in Texas.But help was just a text away, as I reached out to Comfort Experts and they immediately dispatched Jerred to assist — even in spite of the late hour.Jerred tested for and diagnosed the issue quickly, problem-solved it efficiently, and explained each development every step of the way. He was very knowledgeable, and had my system running again before midnight — so I was able to catch a few hours of blissfully air-conditioned sleep.I’m so incredibly glad that I found Comfort Experts — they are on my speed dial in case of emergency, with great customer service! -
Review 4 (2024-10-10 - Rating: 5)
Nathaniel was very professional and did a great job installing my light fixtures and ceiling fan. Made good recommendations for my home. I really like Comfort Experts because all of the technicians they’ve sent out have been friendly and professional. -
Review 5 (2024-12-30 - Rating: 5)
Justin Pennington is a great tech. Took the time to explain everything that was happening with my AC unit and fixed it so fast! Highly recommend! -
Review 6 (2024-12-29 - Rating: 5)
Called to have heating issue diagnosed on our zone system. Jerred came out the same day and provided a thorough explanation of the issue and fix. Great service all around! -
Review 7 (2024-09-25 - Rating: 5)
What a great experience! On time, clean and professional. Ian was very meticulous in his work and did an excellent job of explaining everything. He found issues that are of importance to our health than our previous HVAC company. -
Review 8 (2024-12-27 - Rating: 5)
Lisa is amazing and so sweet! Zac was knowledgeable in explaining everything he was doing and hilarious in the process! This will be my new go to HVAC company for sure!!! -
Review 9 (2024-10-27 - Rating: 5)
Cody was very informative, answered all the questions I had, and was busy the whole time he was here. He also had a very happy and fun type of personality.Would have no reservations with having him back out if needed. -
Review 10 (2024-08-27 - Rating: 5)
Amazing! Would not recommend anyone but Comfort Air and Tyler was amazing!Colby was my last technician and he was amazing too. I didn’t want his name is disappear from this review.Everyone they send out is amazing! -
Review 11 (2024-08-28 - Rating: 5)
The technician that was at our place today did a great job. I would like to thank him so much for helping out my wife, and making sure she was taking care of by calling the paramedics and not leaving her alone. Thank you so much! I would highly recommend Kellen he goes above his job task by carrying about his client. -
Review 12 (2024-10-03 - Rating: 5)
Cody was great! Very thorough and knowledgeable. He not only explained what he found, but let me know what to do if it happens again. He was very friendly and professional. -
Review 13 (2024-08-15 - Rating: 5)
Comfort experts have been great in scheduling and keeping us informed about our upcoming scheduled maintenance for plumbing, electrical and AC work. Very impressed with Dereks professionalism and expertise when it comes to plumbing! Comfort experts needs to keep this guy, get more like him, and give him a raise! Thank you for sending him out today. Highly recommend! -
Review 14 (2024-10-08 - Rating: 5)
We had Comfort Experts install AND maintain our unit, and then we had an issue that they didn’t address, we left them. But we’re back all thanks to COLBY F.! He came in explained everything he was doing, got us back up & running! Thank you Comfort Experts & Colby! -
Review 15 (2024-09-03 - Rating: 5)
There rate was amazing compared to the 3 other companies I recieved estimates from. Nathaniel was great! He found the issue quickly and fixed same day. I highly recommend. -
Review 16 (2024-11-17 - Rating: 5)
Our winter heating check-up went smooth. Our technician Cody was thorough and very professional. A great service experience by Comfort Experts. -
Review 17 (2024-09-04 - Rating: 5)
Had a water heater that completely failed. Comfort experts was out the very next day and got me a complete replacement within a matter of a few hours. Adam was very personable and helpful on educating me about the unit and maintenance needed. -
Review 18 (2024-07-06 - Rating: 5)
Colby was very knowledgeable and explained what was happening with our system. I certainly appreciated his patience as I asked questIons. He provided options and guidance on each. He also took into account some… extenuating circumstances as he worked with me to get our A/C cooling again. Thanks, Colby! Great service!! -
Review 19 (2024-09-25 - Rating: 5)
I’m very happy with the service provided by Zak L. from Comfort Experts, Inc. He was very professional, answered all my questions and provided a great service. I had a very pleasant experience with this company and will use them for any service in the future. -
Review 20 (2024-10-24 - Rating: 5)
Always great service from Comfort Experts. Cody was great and diagnosed the issue quickly and got it resolved. -
Review 21 (2024-10-31 - Rating: 5)
Cody was very pleasant and efficient. He explained what he was going to do and did and I was very comfortable with him in my home. -
Review 22 (2024-08-29 - Rating: 5)
Cody was great...prompt, courteous and he really knows HVAC mechanical. I think he was thorough and efficient in his description of my system and recommendations for improvement. Id hire this forthright young man in a heartbeat. -
Review 23 (2024-10-30 - Rating: 5)
Awesome work done, as always. Ryan, Colby, and Dakota were friendly, worked quickly, and were smiling the whole time. I recommend Comfort Experts anytime I am able. -
Review 24 (2024-10-11 - Rating: 5)
Qcody was very professional, efficient, knowledgeable and professional. He explained what he was doing, showing me pictures. I would definitely recommend Comfort Experts for your heating and A/C needs. -
Review 25 (2024-06-22 - Rating: 5)
Comfort Experts are efficient, responsive and they are customer service oriented. They deliver their promises and they have one of the best technician in the business. When my A/C went out Garrett came by 10:30pm explained the issue thorough and fixed it. They will be my go to company for A/C repairs. -
Review 26 (2024-08-04 - Rating: 5)
Cody Brooks came very promptly and politely knocked to not wake my napping son. He was very knowledgeable and fixed our issue with our air conditioner very quickly. Very pleased -
Review 27 (2024-09-13 - Rating: 5)
I recently had a water heater serviced by Tyler from Comfort Experts, and I couldn’t more satisfied. He is expert in his trade and also educated me on things. I highly recommend them to anyone needing water heater or HVAC services. -
Review 28 (2024-07-18 - Rating: 5)
The sales person was friendly, knowledgeable and helpful. He explained expertly the qualities of each brand and the difference between them. Once we settled on the one we wanted he completed the sale but had a difficult time getting the copy machine to print our receipt. He finally gave up saying he would email it to us once he was able to print it out. As of this moment we have still not received one. It is my hope that if the selection we made doesnt work out we wont have problem exchanging it for another as he verbally stated we would have the right to do. -
Review 29 (2024-08-24 - Rating: 5)
Daniel helped us and checked /cleaned the units. He also gave us some valuable tips and pointers for maintenance.Very professional and methodical.. Highly recommend Comfort express/Daniel -
Review 30 (2024-11-24 - Rating: 5)
Jarrod was professional, acourteous, and didnt waste time. He showed me photos of meter readings that warrant some protective devices, but he didnt pressure me to commit. I do have some reservations on the installed pricing of parts that can be purchased online for less than $50. This is no reflection on Jerrod, but maybe a review of pricing is warranted. -
Review 31 (2024-07-31 - Rating: 5)
Dereck kept me imformed of his arrivaial,I explained to him my concerns . He gave me my estimats and duggested several was to remendy the sisyuation. Very kind. finished the repair in excellant time and and removed all the trash. Very well done. -
Review 32 (2024-05-09 - Rating: 5)
I don’t do these reviews most of the time because there’s never really any thing to say about the service from you company you rely on to keep your equipment operating. But now is my chance to say I had the best technician from Comfort Experts I’ve ever had in 25 years I’ll been partners with a company. You find it weird I say partners with the company? Mike D diagnosed it was low on freon was low and spent 3 hours working on finding the problem. I felt he really cared about Finding and fixing the issue with the unit they installed. I would give Mike D a 10 on all aspects of has drive to solve and help and work with his company to reduce the cost of the repair. Thanks Mike -
Review 33 (2024-09-05 - Rating: 5)
Excellent and timely service! Daniel was friendly and knowledgeable. -
Review 34 (2024-09-30 - Rating: 5)
I had the best experience with comfort experts they sent Nathanial he was extremely knowledgeable professional and he had good recommendations and he got my dryer up and running. Good folks. -
Review 35 (2024-12-11 - Rating: 5)
Great customer service. Preventive maintaince tips and troubleshooting my areas in my system. Great work.Showed me all work performed. -
Review 36 (2024-08-19 - Rating: 5)
Toby was very professional, and knowledgeable about the product and company etc. a great experience and when it is time to purchase I will be contacting this company to replace my system. -
Review 37 (2024-09-10 - Rating: 5)
He was very good. He was on time. Very nice young man. Walked Randy around and showed him what needed to be fixed. Told him what to do, what to buy, and where to purchase it. We would recommend Comfort Experts to anyone. they always call to ensure we were taken care of, and to make sure we are happy with the work. -
Review 38 (2024-10-18 - Rating: 4)
As always they do a fine job. Just wish they could say what time they will be there better. Between 8am and 5pm is not helpful at all. -
Review 39 (2024-10-24 - Rating: 5)
Adam is very courteous, knowledgeable and took time to explain the problem. Definitely would recommend Adam and Comfort Experts. -
Review 40 (2024-09-21 - Rating: 5)
Hunter was very thorough and polite and professional. He is the one I want to you guys to send me every time I need services. Hunter and Alex were both professional and helpful. I would not recommend the company to anyone. We got the runaround from the customer service department are part was not ordered and no phone calls from the company no apologies and blame was being directed to the wrong person. Hunter did his job and was very thorough and professional. -
Review 41 (2024-03-16 - Rating: 5)
Comfort Experts is absolutely awesome. Tyler L came out to check for my electrical outlet issue. Within minutes of doing a quick walk around the house, he identified the issue and fixed it. He was done in 10 minutes. After that he actually called the plumber that was scheduled to come and do some work after him the same day, and had him reach out to me and explain the costs, so I could choose to cancel the appointment so as not to be charged the service Fee.I truly appreciate the honesty and professional of Comfort Experts Inc. they are well trained and upfront and not just trying to make money off you. Highly recommend!! -
Review 42 (2024-04-08 - Rating: 5)
I recently had the pleasure of receiving my biannual checkup from a Comfort Experts technician named Daniel. I was thoroughly impressed with his professionalism and expertise. He demonstrated a comprehensive understanding of my system, which was also installed by Comfort Experts. Daniel went above and beyond by providing valuable advice on how to extend the lifespan of my system. I would like to request Daniel for all future checkups, as he was exceptionally thorough and patient in answering my childrens numerous questions. -
Review 43 (2024-07-05 - Rating: 5)
Colby and Ryan were both professional, informative, friendly, and very thorough with our AC inspection and servicing. Highly recommend! -
Review 44 (2024-09-23 - Rating: 5)
Justin did a great job at communicating what he did, and identifying any issues that may come up in the future. Well done. -
Review 45 (2024-06-17 - Rating: 5)
Colby was very pleasant. His visit was to conduct our yearly Tune-up. He was thorough in his work. I was able to ask questions in which he gave me good information to. -
Review 46 (2025-01-02 - Rating: 5)
My technician Daniel did an awesome job Troubleshooting the problem ,but also taking step to explain it In detail. daniel is very Knowledgeable at his job making the customer feel at ease. A great person to have on your team comfort expert and company. -
Review 47 (2024-11-23 - Rating: 5)
Easy process. Work completed on time. We have a cool house now! Came back to make sure heater was working pripey! -
Review 48 (2024-01-22 - Rating: 5)
Blake with Comfort Experts was very courteous, professional and thorough in his second opinion he gave. He gave me both a technical and clear explanation of the issue I was having and presented me with several options to consider. Even though I decided to go forward with the other service company he gave me several good reasons why I should consider their membership program. I would recommend Comfort Experts to anyone certainly for looking for a second opinion. -
Review 49 (2024-08-19 - Rating: 5)
Don was great and walked me through everything I needed! I had a service call with Mark earlier today and they were fantastic also! -
Review 50 (2024-06-06 - Rating: 5)
The whole process was painless from start to finish. Colby was an excellent tech that quickly diagnosed and fixed our problem. We would definitely call Comfort Experts again if needed and request Colby. -
Review 51 (2024-09-26 - Rating: 5)
Nathaniel did a fantastic job finding and repairing my electrical problem. Would definitely recommend Hobson Electric and Nathaniel. -
Review 52 (2024-09-19 - Rating: 5)
Jonathon was polite, professional and pleasant. The work was dome quickly and thoroughly. -
Review 53 (2024-04-20 - Rating: 5)
We are adding excellent service by Tyler Lawyer, electrician from same company. Woohoo to service! Alec Gibbs was professional and respectful. I appreciated his educational (versus old school sales) conversations. In the end, we did have to have some additional work done, but it is needed and I didnt feel pressured. His apt time window was on point. I have been with this company for years and have always loved the customer service we received from all staff, including Lisa Maddux. -
Review 54 (2024-08-23 - Rating: 5)
Ian was highly conscientious, arrived on time and was incredibly insightful and gave tips on how their service is best used -
Review 55 (2024-01-17 - Rating: 5)
Colby is an outstanding technician. When he arrived it was 63 degrees in our home because the heating had been out for 12 hours within 90 minutes he determined and resolved the issue. And thanks to his advise to purchased the monthly plan during our annual tune-up the service call was covered at no additional cost!!! Fast with great customer service. we were his last service call for the night (12 degrees night). Life and pipe saver!! -
Review 56 (2024-01-22 - Rating: 5)
Colby was amazing! He thought us so much about our system and what we can do to help make it last longer! He is a very valuable asset to the company! We will definitely be requesting him every time! -
Review 57 (2024-10-17 - Rating: 5)
Michael M. did a good job on our heating tuneup. He was very professional and personable. He did the work in a timely manner. I would highly recommend this company if you are looking for a new ac unit. -
Review 58 (2024-05-16 - Rating: 5)
Daniel is a great service technician. He’s very personable. He’s also really smart. He does an excellent job of explaining things in a way that makes sense. Keep up the great work, Daniel! -
Review 59 (2024-08-16 - Rating: 5)
Our tech Hunter was amazing. Knowledgeable, friendly, professional and helpful. Highly recommend this business! -
Review 60 (2024-12-14 - Rating: 5)
Daniel and Angel were great. They arrived on time, were courteous and helpful. They wasted no time getting our system installed, cleaned up after it was done, and explained what they had done and how to use the new system and thermostats. -
Review 61 (2024-03-05 - Rating: 4)
I had a problem with my Heat blowing cold air. Comfort Experts was the third company that came out to assess the problem. They were the only one to really provide a diagnosis that sounded reasonable. Ian was awesome.The first company was Lightfoot Mechanical and they wanted 6,900 to fix my issue. They told me the problem after I told them what was wrong. They did provide an estimate to replace a solenoid for 1,110.00. This is the discounted rate I get for being on a maintenance plan. Would not recommend.The second company was Stark and they just wanted to give me a price to replace my equipment after bad mouthing the first company. They spent a lot of time doing nothing. Would not recommend them either.After the two companies came out I ended up with an additional issue, now the cold was blowing heat. Im not sure which company messed up the wiring.However, Ian from Comfort Experts was able to do the repair and it was not the problem that Stark or Lightfoot wanted to repair. Ian spent time diagnosing the problem and then proposed a fix. A fix that cost $500.00 which I was not thrilled with but at that point it was sounding good. I told Ian as happy as I was, I would not write this up until my equipment stayed up and running for at least two weeks. I have both heat and air working. He did make some other recommendations but at this time I just wanted my initial issue addressed.It is so disappointing having to deal with companies who only see $$ signs which is how I feel about Lightfoot and Stark. The companies look at the age of your equipment and want to immediately sell you a new system vs repairing what you have. I realize there is a lot more profit in a new system but sometimes a customer just needs a repair to limp along temporarily. -
Review 62 (2024-08-06 - Rating: 5)
Daniel was very helpful with explaining the issues and recommendations. He has great attitude. -
Review 63 (2024-08-05 - Rating: 5)
Justin was polite professional and very informative. Answered all my questions and insured my system was operating as it should. -
Review 64 (2024-12-18 - Rating: 5)
These guys Nathaniel and Wade are great, knowledgeable, affordable and very kind. -
Review 65 (2023-12-18 - Rating: 5)
William did a Great job. He was very professional and thorough in helping us make the right decisions on our heating and AC needs. I will definitely recommend him and Comfort Experts to my friends. -
Review 66 (2024-11-09 - Rating: 5)
Ian is the man! 2nd time dealing with him but hopefully its the last for my AC sake 😂 but hes knowledgeable and knows exactly what the problem is and doesnt try upselling unnecessary stuff -
Review 67 (2024-12-18 - Rating: 5)
Michael was on time and went right to work. He was efficient and throughly checked my systems. I really appreciate his polite and understanding atttitude when I asked questions. Great technician! -
Review 68 (2024-07-14 - Rating: 5)
Stephen was very professional and polite. He explained what he was going to do and he just did that. And he even offered that in the event that I have problems tomorrow, he will be here again. And I can call and ask to speak with him personally.Stephen is exceptional 👏 👌🏻 -
Review 69 (2024-01-16 - Rating: 5)
Alex is great, the work he and his partner accomplished is five star. They did a professional job and all their work is far superior to the terrible past furnace installer. We are so happy with with our new HVAC system. Thanks again Jim -
Review 70 (2023-10-12 - Rating: 5)
We have used Hobson AC/Comfort Experts for while now and Colby Finch was the best yet. He took his time to figure out the noise issue we were having instead of saying, I have no idea why that noise is happening. Top notch customer service. We will definitely request him as our technician when we have another service call. Thank you! -
Review 71 (2023-07-11 - Rating: 5)
AC went out on Sunday night. They were there next morning. Diagnosed issue, new unit installed on Tuesday!!!! Very professional and sent updated text messages through the day explaining when technician would arrive with a photo and information. Very safe company to have in your home.Our installation team was absolutely incredible!!! Very efficient duo and very respectful with everything including our animals that couldnt leave the house! I would have these two over to house sit!! Couldnt have asked for better service hands down!!! -
Review 72 (2024-02-14 - Rating: 5)
Today was the first day of service with Comfort Experts, the technician was on time, well dressed, and outlined the services he intended to provide, meaning I didnt have to go through my list. Servicrs were completed in a resonable time and he provided a list of recommended services for my review. Based on today, I would recommend Comfort Experts, Inc. -
Review 73 (2024-04-04 - Rating: 5)
Intentionally Remarkable Service. Colby is great at his job. Great work. I know we will be cool all Spring, Summer, and Fall in Texas! Thank you. -
Review 74 (2023-08-11 - Rating: 5)
Our ac went out at 11:30 pm. I called Confirt Experts at 7 the next morning. Blake the technician was at out door at noon. He had the part and fixed the ac Blake was very professional and courteous. He was knowledgeable and prepared. Thank you Comfort Experts -
Review 75 (2023-06-03 - Rating: 5)
Matt did a great job for us. Super professional and courteous and quality work. -
Review 76 (2024-11-07 - Rating: 5)
Kellen was a very knowledgeable serviceman. Very quick and effective. -
Review 77 (2023-10-24 - Rating: 5)
Blake was the tech dispatched to my house. He was both technically proficient and customer service oriented. His level of knowledge and his ability to explain his findings and relay the things I need to do was extremely helpful to me. The written diagnostic of his findings is extremely useful for submission to my warranty company. Blake has serviced my unit before and I can’t overstate my comfort and trust in the company because of his service. The company is veteran friendly as well. The overall visit was great. -
Review 78 (2024-09-08 - Rating: 5)
I have been using the contractor that put the unit in the home. I found out I have been paying double for my maintenance contract. I am receiving greater benefits and services for the same price that includes a 30% discount on Service Fee/ Repairs & / Accessories. Trust me I was not receiving any type of discount with the other company. I say good riddance and Hello Comfort Experts where have you been the last four years.Today I had Hobson back out because my electric bill has almost doubled since my 21 year old nephew moved in with his computer and gaming systems. They throughly looked at all my key systems to no avail but did not leave without a suggestion. They were great.I had Comfort Experts/Hobson out today for my semi-annual service and in Comfort Experts/Hobsons style they did an outstanding job, took their time and took pictures of all key components. Cody even waxed the exterior of my outdoor unit after making the inside of the same unit shine also. This team is worth every penny (and they arent that expensive when compared to their competitors). Keep up the great work. I love you guys and gals. Great service all the way around. -
Review 79 (2024-08-16 - Rating: 5)
Adam was very professional. He was able to resolve an issue that we had struggled with for years. -
Review 80 (2024-11-12 - Rating: 5)
Tyler solved my drain issue after I was unable to. Professional and Efficient. -
Review 81 (2024-06-13 - Rating: 5)
Have been using Comfort Experts for years, they do a great job, and Daniel, the tech who came this time was exceptional! -
Review 82 (2023-11-11 - Rating: 4)
So far so good, had a little trouble getting them back in contact with me, the weeks after my initial consultation, but they rated fairly well and answered all my questions. I think the finance option will get me the most bang for my buck in the end. Plus they were on site and done a day after making my decision. -
Review 83 (2023-08-20 - Rating: 5)
Excellent ServiceAlec G, with Comfort Experts, gets an excellent review from me because he took his time to find the source of the leak from our a/c unit and applied a patch to stop the leak. He explained what steps were to be taken next if, for whatever reason, the patch didn’t hold. He treated us with respect and courtesy. If I had received a link to rate Mike R with comfort experts, however, this review would not have been excellent. -
Review 84 (2024-11-22 - Rating: 5)
A technician arrived promptly after first contact with the company. They have top-notch diagnostic equipment, and the technician resolved our plumbing issue on the same night. Ian Conrad, the plumbing tech, was friendly and knowledgeable. -
Review 85 (2024-06-17 - Rating: 5)
Colby is very helpful and he saved us nearly 2000 by catching a malfunction in our heating system and by removing some old duct tape that made contact with our heating strips causing it to short out. He found it and corrected it rather than charging me for a new heating strip package. -
Review 86 (2024-07-18 - Rating: 5)
I would highly recommend Comfort Air due to their knowledge and expertise. Cody, the tech was very thorough and his knowledgeable of my HVAC system. He answered all of my questions. Thanks Cody!. -
Review 87 (2023-03-23 - Rating: 5)
Mark D and Cody J were the techs that did an annual HVAC check at my home. Both were exceptionally professional and did a very thorough check of the entire system. They were professional, friendly, courteous, genuine,and knowledgeable. Great guys and I will definitely request them for my next service call! -
Review 88 (2025-01-03 - Rating: 5)
Dakota was very professional and informationalHighly recommended by the Rich family -
Review 89 (2024-05-20 - Rating: 5)
Daniel was courteous, professional, and friendly. He did an outstanding job of maintaining our system and keeping us updated on some additional options for maximizing the use of our HVAC system. We have been using Comfort Experts since 2007 for all our HVAC needs. -
Review 90 (2023-03-23 - Rating: 5)
Wyatt and partner cleaned the blower inside, checked everything else, then cleaned out the leaves from outside unit and showed me pics of everything. They both were courteous to use shoe covers any time they entered my home, which I greatly appreciate. They had nice clean uniforms and were very polite throughout the visit. They provided me with the suggested repairs and were prompt to send those to my via email. -
Review 91 (2023-02-09 - Rating: 5)
Wyatt C was professional and very informative. He worked and explained everything he was doing. When his work was finished he spent considerable time answering each question we asked til we were satisfied which isnt always easy. We were very pleased with the appointment. -
Review 92 (2024-12-31 - Rating: 5)
Good job. Dispatch and Tech. Adam and Anthony were informative and professional. -
Review 93 (2024-01-07 - Rating: 5)
Colby was the tech who came to my house. He was professional & very helpful in explaining the info to me. It made me feel that Comfort Experts cares about its customers. -
Review 94 (2024-06-10 - Rating: 5)
Problem reported by telephone last night. woke up to appointment booked.Katy in office and Colby in the field are both tops in the business with their service and skills. This company knows how to take care of people and build repeat business through their professionalism, integrity, communication, and jobs well done no matter the issue!!! -
Review 95 (2024-05-03 - Rating: 5)
Im very happy to have Ian Conrad and Hunter visit our house to locate the leaks on one of my AC. They are professional and very helpful. -
Review 96 (2023-11-30 - Rating: 5)
Received a special offer for a tune up/inspection. Technician Brock came by. They did a great job of reminder, professional and knowledgeable technician, and recommendations. I would use again and recommend. -
Review 97 (2023-02-06 - Rating: 5)
Brady was great. Very attentive and eager to ensure all my questions were answered. Determined to ensure he validated his diagnose to ensure work performed was needed. Very pleased with my first experience and likely not the last time I will call this company. -
Review 98 (2024-10-03 - Rating: 5)
Used these people for years. Very reliable and professional. -
Review 99 (2024-02-18 - Rating: 5)
Very professional very honest made sure that I know what the cost would be before any work was done would recommend 100% great job Colby thank you -
Review 100 (2023-08-14 - Rating: 5)
Tyler was very efficient and knowledgeable. He let me know what he was doing and why. Very pleasant. He came the next day (on his day off) to put a breaker in so that I would be more comfortable. -
Review 101 (2024-12-08 - Rating: 5)
He was thorough and did a great job! -
Review 102 (2024-09-19 - Rating: 5)
Colby was very courteous, found the problem and told us our options. -
Review 103 (2024-02-04 - Rating: 5)
Austin was very helpful and patient with me who knows nothing about plumbing. It also helps to have a great sense of humor which Austin has. Thank Austin for your service!! -
Review 104 (2024-01-06 - Rating: 5)
Colbi from Comfort express was very professional and courteous. He helped us diagnose the issue and suggested remedies to resolve. I would surely call them again if required. -
Review 105 (2024-03-21 - Rating: 5)
Colby and Mike were wry nice and thorough. Colby explained all his findings in detail and presented us with options to remedy. -
Review 106 (2024-03-16 - Rating: 5)
Kellen was very professional and completed the work in a timely manner. He also was sure to wear shoe covers inside the house. -
Review 107 (2021-07-26 - Rating: 5)
Andrew did a good job of diagnosing the problem and keeping me informed about his progress to correct it. He was very thorough and checked all elements of the AC system to make sure they were operating properly. I was very pleased with both his service and his personal interaction. -
Review 108 (2024-10-07 - Rating: 5)
Super professional and honest! Highly recommend. -
Review 109 (2023-08-20 - Rating: 5)
Aaron W. is a rockstar and did an amazing job. Very knowledgeable and very professional, we are very appreciative of everything he did. Aaron W. you did awesome, thank you so much!!! Highly recommend him for being your technician. -
Review 110 (2024-10-03 - Rating: 5)
I have used Comfort Experts also known to me as Hobson Air for at least 15 years. I have always gotten great service and issues taken care of in a very timely manner. The techs are always courteous and very knowledgeable and keeps you informed of the problems every step of the way. -
Review 111 (2023-07-28 - Rating: 4)
The technician was very knowledgeable and professional. However, i feel it was a waste of money and time as I have R22 and I was unable to get any Freon in my system as the company did not have the required Freon available. So truth be told I threw $80 out of the window! -
Review 112 (2024-02-09 - Rating: 5)
Great care and explanation. Always do the work that is needed and then tell you ways to better improve in the future without acting like you HAVE TO do this. Great service and friendly people -
Review 113 (2024-09-17 - Rating: 5)
Great Job done by Jerred. Will for sure go for service -
Review 114 (2024-08-04 - Rating: 5)
Wonderful professional tech who is honest and super detail oriented. -
Review 115 (2022-07-29 - Rating: 5)
Zac was great. Figured out the issue in about 10 minutes and had us back up and running in less than 30 minutes. Waited to make sure the AC system came back on normally. Always very professional. That’s why Comfort Experts has been taking care of us for over 15 years -
Review 116 (2021-07-21 - Rating: 5)
Tyler B. And Lisa in the office are great! They were both very helpful and knowledgeable. Lisa is pleasant and understanding. Tyler was very helpful and knew what he was doing. He checked everything to get my unit working and didnt try to sell me parts or equipment. He told me what would be good to replace but that could be down the road when I would afford things. A+++for both Lisa and Tyler. -
Review 117 (2024-09-20 - Rating: 5)
Daniel S is an amazing tech! Does an amazing work! -
Review 118 (2024-08-14 - Rating: 5)
Performed Generac stand-by generator Schedule A - 170 hours maintenance. Very nice and knowledgeable technician. Thank you. -
Review 119 (2022-09-10 - Rating: 5)
The team showed up to install my new air handler where some of the most professional team Ive ever dealt with. They came in, explained what they would be doing and went straight to work. Once they completed their work they explained what they had installed and documented the process with photos. I could not be more pleased with the Comfort Experts team. -
Review 120 (2023-08-21 - Rating: 5)
My mom discovered that her AC went out when she returned from vacation. Comfort Experts came out on a Saturday night to repair her AC. Shes 86 years old so getting the AC repaired that day was a must. The problem was fixed, and the technician was very professional. -
Review 121 (2024-06-20 - Rating: 5)
Derek was friendly and efficient. Got the job done.Price was way higher than expected and he could not show a complete breakdown of charges. -
Review 122 (2023-10-03 - Rating: 5)
Colby showed up, looked and acted professional. Located the issue in a timely manner after asking a few questions. Fixed , confirmed and headed out. Thank you, been a while since having a tech like this. -
Review 123 (2022-08-25 - Rating: 5)
When Blake arrived, he was impeccably dressed and very personable. He went straight to work assessing a persistent problem of leaking of my mini-split unit. He was diligent, focused and thorough. A short time later, IT WAS FIXED!!! Blake explained the problem and his repair very clearly. He did an outstanding job! -
Review 124 (2023-12-20 - Rating: 5)
Blake and the team at Comfort Experts were fantastic. I appreciated the reccomendations they gave to ensure my ac and heating is working orooerly. -
Review 125 (2023-07-03 - Rating: 5)
Steve Stroik was top notch and extremely professional! Walked me through the entire process and educated me on the issue at hand and quickly fixed the problem. Will definitely be a repeat customer! -
Review 126 (2024-08-05 - Rating: 5)
Colby did a great job and was very through with his inspection. I had another finally come over and told me I needed 2-3lb of gas in my system which was only 3 years old?! Glad there are honest companies out there! -
Review 127 (2021-07-21 - Rating: 5)
I have used comfort exports for a number of years now. The individuals employed by the company are always extremely courteous, knowledgeable, and professional. They offer advice about what may need to be repaired or replaced and allow the customer to decide the course of action that they would like to take according to their specific situation. Thanks for always doing a wonderful job and for coming to my house in a timely fashion!! -
Review 128 (2024-05-03 - Rating: 5)
Ive been using Hobson Air Conditioning for many years and have never been disappointed by a technician. Blake B is no exception. He got the job done quickly and explained the benefits of a different kind of filter. Im looking forward to the upgrade and better air quality. -
Review 129 (2025-01-08 - Rating: 5)
Ive known Mark for several years and he has always went above and beyond to provide quality and professional service. He and the other technicians at Comfort Experts are rare in that they always exceed expectation. Highly recommend! -
Review 130 (2023-11-15 - Rating: 5)
Mike was great. When he arrived, I was picking up leaves and he offered to help before doing the tune up on my heating and air conditioning system. -
Review 131 (2023-02-25 - Rating: 5)
Ryan Schmuhl was the technician who came to my home to service 3 heating and air units. I was very surprised and pleased at how professional and curteous he was. He explained ahead what he would be doing inside and outside each unit. Upon completion, he explained the capacity and output flow of each unit and what might need to be done in the future to keep the units running properly. He was very knowledgeable about heating and air systems. He was respectful of my property and left no mess.I was prepared for the usual mess technicians make in my house. I always dread broken items and trying to be pressured for upsales by technicians--this did not happen. I will definitely use this company in the future, and will request Ryan as the technician. I give the company 5 stars because of the service I received from him. -
Review 132 (2024-08-02 - Rating: 4)
Adam was helpful and answered my questions. The cost was high -
Review 133 (2024-11-10 - Rating: 5)
Cody was very professional and friendly. He explained all his findings at a level that was easy to understand. -
Review 134 (2024-04-23 - Rating: 4)
Mark came out to give me a free second opinion on the work that my system would need. Very professional and explained everything well. -
Review 135 (2024-05-01 - Rating: 5)
Zak provided Thorough service start to finish. Knowledgeable and explained all aspects of the service well. -
Review 136 (2024-09-18 - Rating: 5)
Comfort Experts was an amazing company to work with. They fixed my plumbing in about an hour and they were super knowledgeable and friendly. I will refer them to anyone that I know. -
Review 137 (2021-02-08 - Rating: 5)
Great experience. This is the second time I’ve used Comfort Experts to inspect our HVAC unit using one of their “specials.” Casey was fantastic- personable, knowledgeable and professional. Replaced a part we figured we needed done from our last inspection. At a reasonable rate. Very pleased, and would contact them in a heartbeat if needed for an emergency repair. -
Review 138 (2024-12-03 - Rating: 5)
Tech was professional and personable, transparent and on task. -
Review 139 (2024-10-20 - Rating: 5)
Amazing service ( prompt, polite, and professional)Quick response to broken AC on a Sunday proved to me that this was the right company to sign up for a monthly membership ensuring the AC, plumbing, and electrical needs for my home are taken care of . -
Review 140 (2023-12-06 - Rating: 5)
Mark and Colby were very thorough. He found no problems but made several recommendations to improve my system. -
Review 141 (2024-05-24 - Rating: 5)
I am relieved to have found a technician that not only knows his trade, but he was pleasant and helpful. -
Review 142 (2021-03-26 - Rating: 5)
I was very impressed with the technician, Connor’s professionalism,friendliness and knowledge during his trip for A/C maintenance. Was able to answer our concerns as well as suggestions on how to better maintain the longevity of our unit.I will definitely request Comfort Experts to send Connor for future services!! -
Review 143 (2021-10-20 - Rating: 5)
There is a commitment to customer satisfaction at Comfort Experts. Casey came to help and had a great attitude. My air conditioner system had a few extra challenges and Casey worked through all them with confidence and professionalism. Thank you for all you do!!! -
Review 144 (2024-08-11 - Rating: 4)
Garrett was polite, professional, and thorough. He checked out everything—insight and out—thoroughly. (He was here for almost 3 hours.) He did not fix the issue I had reported, however, but perhaps the unit will have to be replaced in a couple of years in order to do that. -
Review 145 (2023-11-02 - Rating: 5)
Mark was great. Took care of the problem quickly and professionally. Comfort Experts has always done great for us. -
Review 146 (2023-11-04 - Rating: 5)
Blake was a great tech! Enjoyed having him in my house to perform my annual tune-up. He is so professional and explains everything to me. -
Review 147 (2023-09-13 - Rating: 5)
Been a customer for four and a half years. I have never had a bad experience. Each of their techs I have had in my home has been quite knowledgeable and extremely professional. -
Review 148 (2024-08-06 - Rating: 5)
Excellent and friendly service. Definitely recommend! -
Review 149 (2021-02-21 - Rating: 5)
We had a new system installed over 1 week ago, but something wasnt quite right as the blower never shut off. We thought it was maybe the thermostat. Derek arrived and checked everything thoroughly, inside and out. He discovered the root of the problem and repaired it, explaining to us all that he did and why. We were very pleased with him and his work. -
Review 150 (2024-07-30 - Rating: 5)
Don did a great job answering our questions and explaining the product -
Review 151 (2023-08-05 - Rating: 5)
Ian Conrad was extremely courteous, knowledgeable and experienced in assessing my AC issues. No hype or trying to sell me something I didnt need. -
Review 152 (2024-08-10 - Rating: 5)
Comfort Experts came out the same day, arrived on time and stayed late to perform a thorough inspection of my HVAC system. They were very professional and did everything they could to assist me, understood the issue, and asked the right questions. Lisa in the office was highly responsive and did everything she could, and more. Comfort Experts is a company I would highly recommend. 8/10 Follow up! Colby arrived within 30 minutes of my call to the office, diagnosed the issue immediately, had the replacement part on hand and I was up and running in no time. The system has been running efficiently ever since with no further issues. Thanks Colby! -
Review 153 (2023-08-05 - Rating: 5)
Air conditioner broke on a Friday, I thought I’d be stuck all weekend without it in this Texas heat. Steven came out and got everything fixed the way I asked, was professional, kind, hard working! This is the company to call if you need your air fixed! Thank you Steven!! -
Review 154 (2021-03-27 - Rating: 5)
I would highly recommend Comfort Experts. I had a cooling problem with my AC. Connor was the technician that was sent out. He was courteous and knowledgeable. He diagnosed the problems quickly and took the time to explain everything in detail. I was extremely satisfied with the repairs. -
Review 155 (2022-10-02 - Rating: 4)
Mike is an excellent plumber; recommend him highly. Unfortunately, I am not so sure about the whole house water filter he installed. Very expensive & the water stays cloudy & is less drinkable than before. So, currently I’m troubled; not sure what to think. -
Review 156 (2023-10-05 - Rating: 5)
Blake B was the best! Was honest and fixed the problem in such a professional manner! Got here in less than an hour! Couldn’t be more satisfied with Blake!! -
Review 157 (2023-01-29 - Rating: 5)
Matt B. stopped by the other day to give a 2nd opinion on a problematic HVAC unit. He found the obvious problem in less than 2 minutes and presented a couple of options to get it resolved. The company I had out to look at it before I called Comfort Experts got it totally wrong. Thank you Matt B. and Comfort Experts! I wish I had called you first. -
Review 158 (2024-06-10 - Rating: 5)
Friendly personnel- good service- Kellen was very professional and explained the service process thoroughly. I was very happy with him and recommend him and the company. -
Review 159 (2024-10-05 - Rating: 5)
Zak was very professional and compassionate. He showed up on time, answered our questions and most importantly he completed the services within the time he said he would. -
Review 160 (2022-08-15 - Rating: 5)
Brady was the best...attention to detail was key. Did not stop until everything is done and I was satisfied. I will use them every time. Customer Service is outstanding. -
Review 161 (2021-02-19 - Rating: 5)
I had a heater issue after the recent power outage. Connor quickly diagnosed the problem, got the heater running again, and gave me cost-effective options for what needed toBe fixed. He was professional, respectful of my property (booties in snowy weather), and considerate of the cost of the repair. Very pleased with the service from Hobson/Comfort Experts and Connor. -
Review 162 (2024-09-08 - Rating: 5)
Garrett was very professional and thorough in his analysis of my systems. He is definitely an asset to your organization. -
Review 163 (2024-09-20 - Rating: 5)
My experience with Cody was exceptional. I was scrolling down and hit 1 - star by mistake . The quality and professionalism is why I became a Comfort Experts Member! -
Review 164 (2024-08-21 - Rating: 5)
Kellen was very informative and throughly explained what was going on with my A/C unit. I felt very comfortable and will definitely recommend Comfort Experts! -
Review 165 (2024-03-19 - Rating: 5)
Colby was very knowledgeable and informative. Youre lucky to have a young man with such enthusiasm. -
Review 166 (2024-08-17 - Rating: 5)
Justin did a great work tuning up my 2 AC units. He was very professional and had a great attitude. -
Review 167 (2022-06-07 - Rating: 5)
I had Jordan from Comfort Experts at my house for maintenance and I can’t recommend this company enough. I was consistently updated via text message on when Jordan would arrive, and he was extremely professional and detailed in performing system maintenance. -
Review 168 (2022-09-26 - Rating: 5)
Dennis was on time, professional and very knowledgeable. He waited to make sure the system was cooling again and cleaned up the area he was working in. I will definitely continue to work with your company and recommend you to others. -
Review 169 (2021-03-26 - Rating: 5)
Mark came out and was very professional and gave plenty of explanation as to what was going on with our ac unit. As it is a 20 year old unit, I was not expecting a good prognosis but he told me what was wrong and what he recommended was best. Would definitely recommend using this company! -
Review 170 (2024-09-08 - Rating: 5)
Daniel S was super professional and took care of our AC like it was his own. Could not have asked for better service. -
Review 171 (2024-10-07 - Rating: 5)
Great service and explained everything thoroughly. -
Review 172 (2024-07-13 - Rating: 5)
Being On time and having courtesy are rare these days. Adam was both. -
Review 173 (2024-01-10 - Rating: 5)
Tyler was here to give us a quote for electrical work. He was very nice and helpful and will be doing the job. -
Review 174 (2024-12-02 - Rating: 5)
Colby did an excellent job! -
Review 175 (2023-01-13 - Rating: 5)
Very Professional and cleaned up any messes, even if not caused directly by him: example roof work that fell when opening attic.Came really late at night. cold weather just after tornado, and stayed until job satisfactorily completed. Even went out of his way to help determine best and financially option for me.Tornado blew out my thermostat. -
Review 176 (2023-05-19 - Rating: 5)
Aaron came and was very prompt and professional. He explained what he did and went over the areas he recommended. Here was knowledgeable of what he had done. -
Review 177 (2021-03-25 - Rating: 5)
Dave Kerbs was my advisorIm now checking on my financing, that will take couple of days, OverallVery helpful , prompt on time. Pointed out some finding that showed me that a replacements units are needed. Thanks Dave for all his help -
Review 178 (2022-04-19 - Rating: 5)
Jordan was courteous, knowledgeable and incredibly patient as he explained everything he was doing and his findings. He answered all our questions and gave us valuable suggestions for our home situation. -
Review 179 (2022-04-25 - Rating: 5)
Great customer service, timely and honest. Technician was very courteous and upfront regarding our AC unit and future concerns. We look forward to our business relationship with a astounding company! -
Review 180 (2022-10-04 - Rating: 5)
Two Comfort Experts’ employees showed up to do the vent and duct cleaning today, October 3, 2022. The complete process necessary for the cleaning. The were respectful and professional in all contacts with me. -
Review 181 (2022-04-05 - Rating: 5)
Tyler and his partner were honest, on time and thourgh in there questions and assessments of everything. They were not in it to sell anything we didnt need or wasnt necessary! Very pleased and will use them again in the future for yearly matience and future needs! -
Review 182 (2023-11-18 - Rating: 5)
Shared all detail of inspection and cleaning of outdoor unit. Recommendations for better efficiency of unit were reasonable. Quick and informative - would recommend. -
Review 183 (2023-07-28 - Rating: 5)
Jeffrey was punctual and polite; he fixed the problem quickly. I appreciate the quick response when my AC went out. Its just too hot for that these days! -
Review 184 (2023-12-17 - Rating: 5)
Checked our HVac system. Was very nice and explained our system and what we could/should do to make it more efficient, like the filters we use, etc. Thank you for coming out. -
Review 185 (2022-07-01 - Rating: 5)
Ryan S. was very professional, experienced, and right on time. We are very satisfied with their service and have been using them for many years. We know we can always count on them. -
Review 186 (2024-06-07 - Rating: 5)
Friendly, fast, and efficient service. Technicians are very knowledgeable and thorough. -
Review 187 (2022-11-03 - Rating: 5)
Matt was very friendly and knowledgeable, he went the extra mile to get things done right. Communicated well every step of the way. A genuine pleasure. -
Review 188 (2021-07-23 - Rating: 5)
Jordan went above and beyond expectations to get our AC cooling last night, after 10:00! He was enthusiastic and professional in how he broke the news to us that our condensation drain was clogged. Jordan worked tirelessly to remedy our problem, all with a great attitude! -
Review 189 (2021-02-22 - Rating: 5)
Very professional. Quality device, honest & fair.I will definitely ask for Marshall again. He took his time going over all our concerns. A blessing. -
Review 190 (2020-06-26 - Rating: 5)
Excellent work cleaning my ducts and adding a UV lamp to my upstairs unit yesterday. These workers are always very respectful and thorough when they workIn my home. This time of course they were wearing masks as well as shoe booties! Little wonder why I’ve used this company for more than 30 years.