Expert Touch
Located in Fort walton beach, Florida
Address: 80 Miracle Strip Pkwy SE, Fort Walton Beach, FL 32548, United States
Phone: +1 850-685-4391
Rating: 4.5
Categories
- Plumber
Photos
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Comments
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Review 1 (2023-05-14 - Rating: 5)
Where to start? The professionalism of Tom and his workers has always been amazing. Tom has an attention to detail, makes sure everything is done by the local/state code. If something isnt been done to code, he and his crew will make the upgrades to bring it up to code. (You wont believe how many newer homes are built with lack of proper code installation. Or other plumbers who cut corners without installing up to code.) We have used The Perfect Touch many times over the past two years and each time, we are very pleased and happy with the work done. They clean up as they go and after the work is done. They are personable and not afraid to answer questions or explain in easy-to-understand language what they are doing. I cannot say enough positive things about this company, Tom and the people working for him. Also, Tom gives a military discount, which Im sure is helpful for other military (active & retired) families!! Definitely highly recommend!! -
Review 2 (2021-09-16 - Rating: 5)
I had a good experience getting my new hot water heater installed. The crew picked up my water heater from Home Depot and showed up on time. The drain pipe didnβt line up properly so they figured out a solution and got the installation finished. Another happy customer! -
Review 3 (2023-06-23 - Rating: 5)
Absolutely amazing! My shower faucet broke and he came out to look at it right the very next day. Fixed at the very next day as he had to identify and order the part! Amazing, dedicated to his work, reliable, friendly, knowledgeable,.... !I am happy to have running water and a shower again! Definitely will call again when I have another issue and absolutely recommend! -
Review 4 (2023-12-29 - Rating: 5)
The expert touch is the company to hire for any plumbing needs Ethan and tom are very respectful and know what theyβre doing! I will recommend too all my family and friends! -
Review 5 (2021-06-25 - Rating: 5)
I returned home to find my loving husband ran the dishwasher before our trip. The problem was that there was hot water spewing everywhere and leaking throughout the kitchen and into my hall & living room. I called in panic to Plumber 1) who said they would send someone out however it took them quite a long time. Water was still gushing out and in my utter panic I was trying to find how to turn the water off to the whole house. After going to my neighbor in tears, they helped me get that sorted out and not longer after having the water already off Plumber A) came to my house - told me X was the problem and that they wouldnt be able to come out and do anything for at least a week plus in means of repairs. Well I had no water coming into my house, which is sort of a life requirement so I searched and found company B) which came to my house, said the same thing plumber A did and then turned off my hot water to my sink. The price of this seemed very very high, but the gentleman was nice. I asked for pricing information to perform the repair and obviously also to install a new dishwasher.. Plumber B) had prices that made my fixed income heart sink. It was in the thousands and the company seemed very pushing on a yearly package. Per my fathers recommendation I used Angi list to start looking for a different plumber. I stumbled upon The Expert Touch and gave them a call up. Tom answered and I explained my issues, the other companies diagnosis. He listened to me and asked me detailed questions and gave me a rough estimate about the cost to repair and the installation of a new dishwasher. His price seemed much more accurate to the work entailed ( I was a previous property manager and familiar with what it usually cost to install dishwasher and hourly rates ) and after talking with him I let him know I would schedule something once I had a dishwasher ready to go - so we could do one trip. I got the dishwasher in a few weeks later and I gave Tom at The Expert Touch a follow back call, he stilled remembered our conversation and we scheduled ourselves for an afternoon after he was to wrap up another project. Tom, with The Expert Touch, gave me a call before heading over to my house on the day of worked. When he arrived, he brought with him another gentleman, an Apprentice, and they got to work. They were both very professional, courteous, and nice to my curious dog. It took them under two hours to complete the repair and install the new dishwasher, we ran into a hiccup where my countertop was not allowing it to close due to the mounting screws. But after some quick thinking, they grooved out an area for the screws to rest so that the door would close properly with no issues. They cleaned up any water that came out with removing the old dishwasher and even swept the floor leaving it clean as they came in. I would highly recommend Tom and his men with The Expert Touch, they are truly the definition of a good family company. -
Review 6 (2021-05-11 - Rating: 5)
Tom and his crew and true professionals. He also has the best prices in town. Ive gone through literally every plumber in destin and Tom is by far the best. He was prompt with a response. He brings a true old school craftsmanship and service that has been lost these days. Please dont even waste your time looking anywhere else and call Tom. I never write reviews but with my experience, service and prices where so great and fair with Tom that I had to. Please choose these guys they are the best and fastest in town! -
Review 7 (2021-01-03 - Rating: 5)
Had a tricky sewer problem...thomas and crew stayed with it until resolved. Fair pricing and great responsiveness. Cleaned up great after job complete. A really solid, fair, professional contractor. Iβll use them for all my plumbing needs. -
Review 8 (2018-09-26 - Rating: 4)
Expert Touch is the selected contractor from AHS warranty. I put in a work request, Expert Touch got back to me that day. I explained what the problem was, they seem to know exactly what was wrong. Expert Touch was out at my house that week and worked on my toilet. I would have given them 5 stars but unfortunately, with in a day of the fix, the toilet started to run again even worse than before. I called them up and spoke to them about it. The person I spoke to on the phone apologized for the issue and said he could be out the next day and fix it. He replaced what ever the problem was that morning and its been a week now and the toilet still is not running. So again, very nice guy, I had a problem with the work that was done, they did not get defensive or argumentative and came to the house the next day and fixed the problem. So all in all it was good service. -
Review 9 (2023-12-29 - Rating: 5)
Amazing fast and professional! Definitely recommended to family and friends. Very verbal and price was better than the 16 other I called! Thank you so much guys!! -
Review 10 (2018-09-10 - Rating: 5)
Tom & Carl very professional and friendly. When I casntacted them after AHS warranty selected them I told them my problem and he told me they would be out within an hour and they were. Thank you for your quick response and repair. -
Review 11 (2023-02-05 - Rating: 5)
They did a great job. Very happy. Highly recommend. thank you Tom and Adam -
Review 12 (2022-10-29 - Rating: 5)
I was impressed with the service and felt very comfortable with them in my home! -
Review 13 (2021-10-07 - Rating: 5)
Great value and quick turn around time. Easy to get ahold of by phone and the work looks great! -
Review 14 (2023-12-28 - Rating: 5)
These guys were prompt and precise 10/10 recommend.