Edd Helms Electric & Air Conditioning

Located in Fort lauderdale, Florida

Address: 740 International Pkwy, Sunrise, FL 33325, United States

Phone: +1 954-595-1600

Rating: 4.7

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Review 1 (2024-10-01 - Rating: 5)
Extremely happy with the service provided. Brandon, the electrician, is efficient and clean. He not only resolved the issues I knew about, but he identified others and corrected them in a timely manner. My wife was at home with our children during the service call. She felt at ease and only had positive things to tell me when I got home. We will definitely contract them again for future needs.

Review 2 (2024-10-04 - Rating: 5)
Another solid experience with Ed Helms A/C repair service. The technician Tim showed up right on time, came in and assessed the issue, went back out to his truck, got his tools and took care of business.He was very communicative and was able to show me the issue in an easy to understand way. He and his co-worker were respectful of the interior of our home and were simply good people.As always, we’ve had great experiences with Ed Helms, which is why I always recommend them.

Review 3 (2024-07-25 - Rating: 5)
During this incredible heat wave, the last thing one needs is an AC emergency.When I realized that the unit in my apartment was over twenty years old, I decided to investigate possibilities for replacement. Awaiting proposals from several [licensed] groups servicing my location, Edd Helms Inc. responded immediately to schedule an on-site appointment. Project manager, Michael Larabee, took the time to explain options as well as possible issues with clarity, all without pressure sales. The other groups whom I had contacted only sent email proposals or no response at all.I have learned from experience that the lowest bid is not always the best bid.Edd Helms Group included warranties of work and maintenance for a longer period as well as product specs plus two choices depending upon my budget. The proposal included many details for cost analysis whereas the other groups just wrote a bottom line figure without any specifics.Installation is now complete.The entire team is RELIABLE, PROFESSIONAL, RESPONSIVE, RESPECTFUL and communicative.Absolutely recommended.

Review 4 (2024-12-24 - Rating: 5)
Edd Helms did maintenance on our AC unit on Wednesday last. Their technique,Tishan StLouis, did an excellent job. On time, professional and courteous. I also want to call out Diandra. She was exceptionally helpful in providing the service visit report. Congratulations to Tishan, Diandra and Edd Helms. It is evident that Edd Helms is a company that puts customers first.

Review 5 (2024-09-15 - Rating: 5)
We have used Edd Helms for years. They never disappoint. Recently, we needed electrical work to pass our 4 Point Inspection. Ryan, one of the Sales and Project managers, came out right on time and got us an estimate very quickly. The electritions who came out for the job were also right on time. Ryan stopped by to see how things were going. Everything went great, and we passed the inspection,with the inspector saying they did a great job on what needed to be done. Highly recommend Edd Helms and Ryan!

Review 6 (2024-12-18 - Rating: 5)
Great company with professional customer service at all levels. I was particularly impressed with the a/c tech who came to my home to repair my unit. He was punctual and explained everything he was doing and why so that I understood. Will only use this company in the future.

Review 7 (2024-09-20 - Rating: 5)
We were very impressed with Eduardo’s methodical and professional approach in dealing with our air conditioner’s issue. We cannot remember another service call, in over 50 years of home ownership in South Florida, where the first step was to prompt the a/c system to duplicate its error message in order to observe, and confirm, the cause of the message.After that very efficient process, the necessary repair service was quickly completed. Being new to this part of South Florida it feels good to know we now have our “go-to” a/c service and repair company.

Review 8 (2024-12-24 - Rating: 5)
I have been using Edd Helms for a very long time. Today was no exception to perfection. from Cindy on appointments to Phil Annis technician was simply great.in addition, he assisted in making the perfect height decision. Thank you so much., Phil.Christmas Eve day, 2024, Phil Annis thank you for doing this for me...You install to perfection.Unfortunately. due to construction, I could not do the fan this appointment. It is coming soon.Phil.you always do a perfect, clean job. It looks beautiful. Merry Christmas and Happy New Year Edd Helms, Cindy, and Phil.

Review 9 (2024-10-29 - Rating: 5)
Reliable, Honest and great service! I’ve been using EDD HELMS for 4 years and I’ve always been happy from the beginning to the end of a job. Thank you!

Review 10 (2024-11-13 - Rating: 5)
Edd Helms replaced my AC/heating system in my condo. They did an excellent job. The project manager visited the installation near the completion to inspect and to be sure that the unit was set up correctly and working properly. I recommend Edd Helms for this type of work.

Review 11 (2024-10-29 - Rating: 5)
Cindy from Edd Helms gave me an emergency same-day appointment bc I expressed concern about an electrical issue. Electrician Phil was prompt, professional and helpful. The issue I reported was solved and we will have additional work done very soon. Highly recommended.

Review 12 (2024-08-15 - Rating: 5)
Best A/C company! Our family has used them for on separate occasions on three different properties. Always great communication. Always professional. Always thorough. We also signed up for the annual maintenance. Well worth it. Highly recommend Edd Helms!

Review 13 (2024-11-08 - Rating: 5)
Michael was on time. He worked efficiently, answered our questions clearly and offered tips on keeping our AC running smoothly. He was very nice and mentioned he was familiar with our condo and has been with Edd Helms for about 12 years.

Review 14 (2024-11-02 - Rating: 5)
As a Realtor, Eddie Helms team is THE ONLY service provider for electric and AC I can rely on.They are friendly, efficient and structured. They never misquote or do anything without prior discussion.Thank you for being my go to team!!

Review 15 (2024-12-11 - Rating: 5)
I had an emergency at night and I have to say everyone in the company worked to help me. I have to mention that Cindy Mosley did a great job with over and above customer service! Thank you Cindy Mosley you are a great asset to the company!

Review 16 (2024-12-17 - Rating: 5)
Our breaker panel needed replacement.Ryan came out to give us an estimate.Brandon & Frainy came to do the work.They finished quickly and cleaned up everything.I would recommend Edd Helms for HVAC & Electrical work to my friends.

Review 17 (2024-09-27 - Rating: 5)
We had our AC unit (Air Handler) serviced by Victor from Edd Helms Air Conditioning Company out of Sunrise Fl. Victor’s knowledge, workmanship and professionalism was top notch. He took time to explain the situation and in detail explained what needed to be done to rectify the problem. I strongly recommend hiring this company to solve and fix any problems relating to AC units and more. From a very satisfied customer!!!

Review 18 (2024-12-10 - Rating: 5)
I always get outstanding service when I have Edd Helmes service my HVAC system. Also I have the most customer focused and knowledgeable technician “Keith”. Call Edd Helmes and you won’t be disappointed !!! Thanks Keith for the superb service today !!!

Review 19 (2024-11-19 - Rating: 5)
Excellent company, reliable service, i have value plan for many years and recommend to have it, every six months they check the AC and do clean up. 100% recommend this company.

Review 20 (2024-05-21 - Rating: 5)
Excellent experience from appointment making to job finishing.Sean was on time, professional and very nice. He gave me some good advice about compatibility for changing my thermostat. He seamed very knowledgeable and caring.Would highly recommend!

Review 21 (2024-05-17 - Rating: 5)
As a real estate professional in the Miami Florida area, I can always rely on Edd Helms to get the job done on a timely manner. My clients are top priority. And Edd Helms Electric & Air Conditioning make my job easier. Highly recommend them!

Review 22 (2024-07-28 - Rating: 5)
Edd Helms was very reliable and easy to work with. The communication from them about the service was excellent. The technician was knowledgeable.

Review 23 (2024-10-08 - Rating: 5)
Eddie came to my house as part of a routine six month AC check up. He was incredibly professional and respectful. Most importantly, he performed detailed diagnostic and touchup of my system both inside and out. He made the extra effort to reach areas of my air handler that are difficult to reach in the small closet. Thanks, Eddie for your great service.

Review 24 (2024-08-07 - Rating: 5)
Sean was prompt, pleasant and courteous, explained everything I needed to know. Highly recommend! He did a great job!!

Review 25 (2024-11-11 - Rating: 5)
Been using Edd Helms for my A/C and electrical for 15+ years. They are the best !

Review 26 (2024-05-12 - Rating: 5)
I never post, but I wanted to say thank you to this company for not only helping me fix a problem on a hot Friday afternoon in Miami but more importantly realizing a billing error and Crediting back my account. Thanks again and I got myself Edd Helms as a new trusted AC company❤️❤️

Review 27 (2024-05-05 - Rating: 5)
Our AC stopped cooling at 4:00am this morning. We called Ed Helmsat 7:00 am on Sunday morning. Tim was here at 10:30 and immediately found the problem. We had AC by noon and everything is now working perfectly. Weekend service is a little expensive, but well worth it.

Review 28 (2024-12-20 - Rating: 5)
Installation and service was done very professionally and great communication.

Review 29 (2022-12-15 - Rating: 5)
I needed a new thermostat and when I removed the previous one myself, my old wires were a mess and so was the wire box in the wall. The drywall surrounding the box was breaking out also. Edd Helms sent technician Tim just 24 hours after I called them. He spliced new, much better wires onto the end of the old ones, to make it cleaner and easier to install the new thermostat. Best of all, Tim was able to install a large backing plate behind the new thermostat mounting plate, to properly and completely cover the wall box hole, and make the entire installation much more secure. He also checked my heat pump that Edd Helms had installed way back in 2010, and said all is well with it. Tim was very professional and pleasant. Edd Helms is a great company. Thank you.

Review 30 (2024-07-12 - Rating: 5)
Jeff very professional, less than 10 minutes he found out the problem and fixed it. What a pleasure working with professionals.Thank you so much!

Review 31 (2021-06-02 - Rating: 5)
Edd Helms has been servicing our split duct AC unit for our home and wine cellar for 17 years. In fact, they also were the initial install of the wine cellar that we built.They remain the best company we have used. Their reps are professional and knowledgeable always. I feel like they are looking out for us as a partner. Excellent service and quality company.Would highly recommend to everyone! Mike is the BEST!

Review 32 (2021-05-30 - Rating: 5)
Ive never left an online review for any business in the past, but I couldnt help but post about the excellent service from Edd Helms. AC went out Memorial Day weekend, and Dion was on site within about 2 hours after we called in. He isolated the problem efficiently, and got it resolved within one hour, explaining everything clearly along the way. Price was very fair, especially considering it was a holiday weekend. A real lifesaver, and grandma couldnt be happier! Dion is our hero.

Review 33 (2024-02-29 - Rating: 5)
I have used them many times over the years for installation and repairs in my home, they have always been on time and done the work at a reasonable price with the utmost quality.

Review 34 (2022-01-27 - Rating: 5)
Our flexible AC ducts were attacked by rodents. Edd Helms, who did the original installation, made the repairs. They replaced two (2) flexible ducts from the air handler to the heads (vents). The flexible ducts are located in attic crawl space, a difficult area to work in. The crew who did the repairs were the same crew that did the original installation (this was the suggesting of the service coordinator, as they knew the system best). The service crew did an excellent job. As our first experience with this crew, they are knowledgeable, professional, and courteous. If one needs AC work, either new installation, replacement of existing AC system, or repairs, call Edd Helms, you will be pleased.

Review 35 (2024-02-14 - Rating: 5)
Mario did a fabulous job installing u/v light. He was fast, professional, and on time. I will always use Edd Helms in the future.

Review 36 (2018-08-07 - Rating: 5)
Called Ed Helms as I had been told by one of my patients that it was a very good company for air conditioning installation and repairs. They came out the same day we called them. The technicians name was Victor. He was the most professional and polite air conditioning technician that I have ever experienced in my life. He also helped provide valuable information as we will be purchasing a new air-conditioning system within the next year or so. He completed the job and got our air conditioning up and running again for a reasonable price. I was very impressed with him and this company and certainly will use them again in the future. Thank you to Ed Helms and thank you to Victor!

Review 37 (2020-02-11 - Rating: 5)
I called for service because my AC was not cooling my house. An appointment was scheduled promptly and the technician Cliff arrived on time. He was very professional and quick to diagnose the problem and replace the capacitors. I have an older unit and was pleased that I could get my AC fixed for a fair price without having to replace it at this time. It’s so nice to have a company I can trust and will definitely give them my business when I am ready to get a new unit.They also helped me out with electrical issues last year and I received the same professional treatment.

Review 38 (2024-05-22 - Rating: 5)
Adrian was early, very professional and did a great job performing maintenance on my AC units. Thank you!

Review 39 (2024-05-17 - Rating: 5)
Victor was great, he was early,extremely professionalIt would be great if all technicians would follow victors example great job Victor and thank you!

Review 40 (2023-04-14 - Rating: 5)
Many thanks to Cindy for setting up a last minute electrical repair and to Nelson, a kind, knowledgeable and efficient electrician who worked overtime during an unprecedented downpour to make sure I had electricity in my kitchen. Edd Helms Electric & A/C has earned a customer for life! Thank you so much!!

Review 41 (2021-06-18 - Rating: 5)
Ron Thompson, our salesman at Edd Helms and his team are miracle workers. when the manufacturer was saying it would take weeks to get our AC replaced (it was brand new and had a one in 10,000 breakdown), Ron was able to convince them to replace the whole unit, and he hd one delivered and installed in less than 8 hours. I could not recommend them higher - they were responsive and found a way to solve the problem. They are amazing

Review 42 (2020-02-07 - Rating: 5)
I had Edd Helms Electric & Air Conditioning out this morning to install my new chandelier. They had the job completed in one hour. They were both professional and fast! They were great -- thanks!p.s The price for installation was far better than either of the other electricians I contacted.

Review 43 (2018-11-07 - Rating: 5)
The technician was very professional. He was polite. He explained the benefit of having a maintenance plan as compared to a single service. He was efficient in the use of his time. He diagnosed the problem quickly and explained what steps he needed to take to have my a/c working again. I will recommend Eds Helms to my friends and neighbors.

Review 44 (2024-07-26 - Rating: 5)
Phil was polite,conscientious and knowledgeable. Ill use Edd Helms again.

Review 45 (2019-05-05 - Rating: 5)
I was without a/c for a week. When my air conditioning went out I contacted Edd Helms A/C, with whom I’ve been using for years. I couldn’t have imagined any quicker, better followup and service from the staff. A major component had to be replaced and on the day of repair Dalton & Keith arrived early to get my system up and running. They did a spectacular job in a timely manner. In my opinion there is no better a/c service company for South Florida than Edd Helms.

Review 46 (2021-05-12 - Rating: 5)
I had an appointment for my Value Club maintenance service today and Iwas glad to see Charles as my technician. He, as always, was on time,professional, courteous, friendly and knowledgeable.Edd Helms installed my Climatemaster AC unit eight years ago. I ve been very pleased with the product and consistently great customer service! Thank you!

Review 47 (2021-07-05 - Rating: 5)
Having the job completed and everything back on line in one day and on budget with no issues is a testament to the quality of this team. All were highly knowledgeable, professional and great to work with for our main circuit breaker panel replacement. They would come highly recommended based on our experience.

Review 48 (2024-12-06 - Rating: 5)
Phil was great as usual, as well as other employees that have been here. Were repeat customers.

Review 49 (2019-03-12 - Rating: 5)
Dalton arrived exactly at 8 am to replace the drip tray on my evaporator coil. Once he got the coil out he noticed a coolant leak and said that the coil needed to be replaced. He immediately called Trane and then when to pick it up. He was back in about 45 minutes and proceeded to install the coil and then check the entire system. The parts were warranty so my only cost was the labor which was very reasonable. Dalton was very polite, courteous, and professional and explained everything he was doing. I would definitely use Ed Helms again.

Review 50 (2019-01-03 - Rating: 5)
I made an appointment for an electrician to replace or repair four large lamps on the exterior of my home. When the electrician promptly arrived during the appointment window, I explained to him that I understood the extra costs involved (transportation time, and cost of parts) for any parts which I did not have at my home. I was very pleased with this project when he finished. As usual, the most expensive part of the bill was the labor. I dont mind possibly paying a higher price when I am certain that the work will be done correctly the first time. I have been a customer of the Edd Helms Group for more than ten years, and I have rarely had to call them back for the same service. I will continue to use them because they continue to give me professional electrical services that are second to no other company.

Review 51 (2024-03-20 - Rating: 5)
Edd Helms has always been an outstanding, service oriented Air Conditioning/Heating business with high quality technicians who get the job done right the first time. Be sure to check out the value package they offer for annual maintenance of your heating and air conditioning units.

Review 52 (2024-12-03 - Rating: 5)
Edd Helms employees were very prompt and professional in helping with our urgent need for a new ac in times of the Corona virus. They worked hard and the installation was complete and running perfectly in 2 days. They were all respectful of our mutual health and very neat and tidy. Thank you Patrick, Will, Vincent and Ron.

Review 53 (2020-02-10 - Rating: 5)
My wife and I have used Edd Helms for over 10 years (since they installed our unit) and have never been disappointed. We have had Mario as our serivce technician for years and hes the absolute best. Hes punctual, very meticulous and is friendly and open to questions. Bottom line is that Edd Helms and espeically Mario do a super job!

Review 54 (2020-02-11 - Rating: 5)
Purchased a new Trane AC system over 10 years ago from Edd Helms and have had semi annual Value Club membership maintenance calls since. With the exception of one visit in all this time with a different never before used technician we have received absolutely perfect service from Edd Helms. We have never had a breakdown. More often than not Charles has been our technician and we trust him implicitly. Learned from that one incident to request Charles and wait until he is available. He has kept our system in pristine shape. Thank you Charles.

Review 55 (2018-07-17 - Rating: 5)
Dion did a great job assessing the problem with my AC System and troubleshooting performance issues.The process was performed in steps that I could understand, allowing me to feel confident about repairs and maintenance of my AC system.I recommend the Ed Helms team and certainly their professional service and product delivery.

Review 56 (2024-06-15 - Rating: 5)
Very professional, and knew exactly what was needed. Would definitely recommend Edd Helms and use them again!!

Review 57 (2019-01-28 - Rating: 5)
I just had to replace the refrigeration equipment for the walk in refrigerator in my home. I use EH for the 4 AC units and used them to replace someone that i have used for years. It was a A+++ experience from the way they figured out how to do it efficiently as it was not easy to replace the condenser in the unit.Fede, their mechanic did an outstanding job and was so meticulous and focused. I appreciate what was done for me and strongly recommend them.

Review 58 (2019-05-07 - Rating: 5)
The crew from Edd Helms AC & Electric installed 3 new Trane AC units at our home over two days. They were extremely professional, working quickly and efficiently. The first day they installed two units, reinforced the platform in our garage to accommodate the two air handlers, and had both up and running with new thermostats by the late afternoon. The second day, the third unit was installed and the air handler was hooked up in a closet in the master bedroom. The crew cleaned up at the end of each day, hauled away the old units, and you would not have known they had be n there, except for the beautiful, quiet and efficient Trane units. Great job!

Review 59 (2021-08-13 - Rating: 5)
Been using Edd Helms for over 15 years. They installed my central A/C system. They are always on time and tell you what the price will be upfront. Great customer service.

Review 60 (2020-09-19 - Rating: 5)
Excellent service, very nice technicians. New A/C unit installed in a few hours. My condo has a very small a/c closet, so it can be a little tricky to manage, but they did an incredible job. Love the new a/c!!

Review 61 (2020-01-22 - Rating: 5)
Sept 2019: There are no worries in using Edd Helms electric and a/c--they always get to the bottom of the problem, are always professional and pleasant, and get the job done. The repairmen (specifically, German for air conditioning, and James R. for electric) are extremely knowledgable about their work, are efficient and take the time to explain what is being done. Ive used EHs for years, will continue to do so, and 100% recommend their services.Jan 2020: Another terrific experience with Edd Helms AC service. Few weeks ago my upstairs AC stopped cooling properly, and called my trusted experts at Edd Helms (have been using their AC and Electric services for years). Turns out I needed to replace the upstair systems air handler and compressor--EHs Ron patiently and thoroughly explained to me the reason for needed replacement as well as options, pricing and scope of work to be done. Based upon my prior experiences with Edd Helms, Ive developed a trust in their recommendations, they are my experts and I have never been disappointed with their work and do not feel any value in seeking a second opinion from another company. -So, yesterday, as scheduled, EHs repairmen Patrick and Tishaun arrived on time, laid tarps down on my rugs and carpets to ensure they would not get soiled (didnt need to ask them to do this!!) and installed the new AC units. Patrick and Tishaun were both lovely to deal with, very professional and knowledgable, and totally considerate of my concerns as a homeowner. Once the installation was complete, they explained to me how to operate the system, the inspection process, with final close-out papers to be sent me by Edd Helms. Sure enough, this morning I received an email from EH with the new ACs Certificate of Warranty. I remain impressed by their we will do-it attitude, their quality of work, and by the general professionalism and respectful attitudes of everyone at Edd Helms. This is one Company I have 100% confidence in recommending, and encourage anyone in need of true quality AC or electric work to give them a call.

Review 62 (2019-03-31 - Rating: 5)
Excellent electrician and service ! Melvin was polite, on time, knowledgeable, cleaned job site and solved problems. I am deeply impressed and like to thank the company for sending Melvin. I already recommended him a few times to different friends. I will now test your AC department for a new AC.

Review 63 (2021-07-21 - Rating: 5)
I cannot say enough about the excellent and professional service I received from Edd Helms Electric. Lou came through in an emergency situation and went the extra mile to make sure we did not go through the night without electricity. Highly recommended.

Review 64 (2020-03-03 - Rating: 5)
I have had several wonderful and helpful calls with the representative, Johneia McFadden. She goes out of her way to explain and advocate for the customer. It is always pleasant to deal with her, so welcoming to me as a new customer of Edd Helms.Also, Stacy Cusano has been so kind and helpful in getting me the documentation that my Condo Association needs for roof access. It is much appreciated.Finally, technician , Cliff was so kind, patient, knowledgeable and thorough.

Review 65 (2019-05-30 - Rating: 5)
Prompt, professional, excellent...what else can I say about Edd Helms. I’ve needed their services multiple occasions and always received the same attention. Will continue to be their customer and will recommend them to anyone looking for electrical services.

Review 66 (2018-08-27 - Rating: 5)
My AC was dead. I called Ed Helms AC and they had a person in my condo unit the following business day. It happened to be Ron Thompson who had great advice about my options. I signed the proposal and permit he got to me on Aug 8 and they were ready to install on Aug 20. They provided insurance documents to the condo and installed without any hitches. The work looks and works great. Ed Helms AC is a very professional outfit. I would recommend them to anyone seeking AC work.

Review 67 (2024-07-21 - Rating: 5)
Busy Dion does good work and good knowledge with standing AC apartment units.

Review 68 (2024-09-21 - Rating: 5)
Very professional They did a great job!!

Review 69 (2024-11-16 - Rating: 5)
Always a great experience. Very professional

Review 70 (2023-12-15 - Rating: 5)
Phil helped me install LED recessed lighting. He was amazing! Great help. Very satisfied!

Review 71 (2019-05-09 - Rating: 5)
Ron Thompson is great and very punctual - no 4 hour time slot here. He was on time for our appt! He came out to our soon to be home and gave us a reasonably quote and was very thorough in explaining the process of each project. Can’t wait to work with him!

Review 72 (2020-01-11 - Rating: 5)
Edd Helms AC is always on time and professional. They accommodate weekends and holidays and have given both of my AC units more life than expected before replacing.I wouldn’t trust anyone else and have passed this on to family and friends!!!

Review 73 (2018-06-07 - Rating: 5)
Victor was AMAZING. He was prompt and only gave me services I needed. I’ve used other companies but Victor made me feel like family. If you ever need service use Ed Helm. They are very professional.

Review 74 (2020-07-02 - Rating: 5)
AC was down, called and was given a time.Was called and informed when the technician was on his way.Dion arrived well within the given time.When I described what the AC was doing he immediately went to the source of the problem, promptly repaired, added coolant and tested the system.Excellent courteous service.

Review 75 (2022-04-29 - Rating: 5)
My landlord hired this company to change out my AC unit and they did a wonderful job! The installers were Tyrone and Wilneck, they were polite and didnt leave any mess. Definitely recommend!

Review 76 (2018-10-04 - Rating: 5)
I almost want to rip the wires from my walls to have this gentleman come back. What an incredible experiance. Not only was he respectful, kind, well mannered, well spoken he was informative. He let me know everything he was doing as well as explaining so I could understand what services he was providing and why. Honesty, that was one of the most pleasant mornings I had in a long time. Thank you Mr. Dan Price.

Review 77 (2022-01-18 - Rating: 5)
Jeff and his apprentice Jose were very professional and did and excellent job on what I needed repaired, Very coueteous and explained everything to me. I would defintely use Edd Helms Electric in the future for any electrial issues I had.

Review 78 (2018-11-15 - Rating: 5)
Their employees and servicemen are the best, hands down. Courteous, efficient, clean and neat. I trust them and they do excellent work. I plan to stick with Edd Helms. Worth every penny! I highly recommend them.

Review 79 (2021-07-13 - Rating: 5)
I’ve used Edd Helms before and they never fail to fix the AC issues. Today, Charles was amazing! On time, super nice, professional, and quick. Thank you!

Review 80 (2019-01-02 - Rating: 5)
Edd Helms has been my A/C company since they installed my unit in 2011. I have only had minor repairs needed and they were all done quickly with very knowledgeable and professional technicians! I would highly recommend them!

Review 81 (2019-02-16 - Rating: 5)
Great customer service - received reminders for my service call date/time and a follow up call when technician may be late because of traffic. In the end, technician arrived within the service call window.Charles was great! As he completed his annual check on the A/C unit, I decided to ask him to look at the heat function which does not work on the rare occasion that Miami temps fall below 55. He accurately diagnosed the problem to be an improper setting/setup of the HVAC control panel that would allow the heat function to work. Two other technicians who looked at the problem previously quickly suggested that the only solution was a new HVAC unit costing thousands of dollars! Since Charles did not have the manual for the control panel, he called the Honeywell help line to get the proper settings. From now on, I will only use Edd Helms for my HVAC service needs!

Review 82 (2019-08-05 - Rating: 5)
New AC installed. Excellent customer and support service. Ask for Mike Larabee if you want someone who is courteous, competent and attentive. Hes been great.

Review 83 (2018-09-06 - Rating: 5)
Electrician did an excellent job. Showed up the same day (albeit with the higher Emergency service fee). It took a while to track down the problem. Repaired a fuse box and determined that three fuses needed to be replaced.

Review 84 (2022-04-09 - Rating: 5)
The electrician was friendly and did a great job. My only pet peeve is I got charged a 10 dollar gas charge. If they do that for everyone that adds up to a lot of money.and they arent cheap to begin with thats All.

Review 85 (2020-01-14 - Rating: 5)
I have been servicing my units with them for the last couple of years and always received excellent service and advice. Just replaced and old unit and got the same quality. Well trained crews and attentive costumer service.

Review 86 (2018-08-03 - Rating: 5)
The service they provided for my generator hook up turned out great. On time, great work, clean up, awesome !. The technician Dan was very friendly and knowledgeable. Thanks again for providing great professional service !

Review 87 (2024-09-11 - Rating: 5)
Keith was very professional, solved the problem quickly and gave me good advice. I been using Edd Helms for about 20 years and have never been disappointed.

Review 88 (2018-04-16 - Rating: 5)
I had the occasion to call Edd Helms when my sister and brother in law experienced terrible service from Lindstrom. Lindstrom attempted to sell an elderly couple a new AC costing $7011 based on the premise that the refrigerant in the 8 year unit was RD 22 and not the EPA mandated R410A. This was a blatant lie on the part of Lindstrom and I told the sales person that to his face.In dealing with Edd Helms, I spoke to Marilyn who was professional and courteous who sent Victor to repair the unit. Victor was also professional, efficient and confirmed my suspicion that the unit in question, a Trane which was 8 years old still had life and not ever require RD22. I appreciate the swiftness to respond and that they were very forthright.Sincerely,Malcolm Richards on Behalf of Michael and Rosemary Scott

Review 89 (2021-01-15 - Rating: 5)
Excellant. Came to service (annual ) a/c units and diagnos/ repair noise in one. All done on time, professionally by Charlie who was courteous , caring and personable. I’ll ask for him next year, and recommend him and Edd Helmes.

Review 90 (2019-01-17 - Rating: 5)
Fast. Efficient. Knowledgeable. I tried to use ‘the recommendation of friends’ , you know, the single practitioner. But after 4 starts and no follow up, I called Edd Helms. WOW! Frustration over. Work done! I am very happy.

Review 91 (2021-04-12 - Rating: 5)
They had said they would not be able to come out the same day but then called back and arranged for someone to come immediately. The electrician was EXCELLENT and extremely professional. Saved our breaker and saved us from unnecessary costs.

Review 92 (2021-05-25 - Rating: 5)
Charles was efficient, helpful, and very amiable. Really nice to have such a knowledgeable and trusted person come and service my ac. Thank you Charles and Edd Helms for keeping my ac in tip top shape. Appreciatively, Karen Lee

Review 93 (2018-06-07 - Rating: 5)
One of the few companies I trust not to upsell me or trick me. I know when I call them, I will get what is needed, and nothing beyond that. The service is outstanding, and I have been able to use them off hours which in the recent heat here and Hollywood, Florida is very much appreciated.

Review 94 (2021-05-12 - Rating: 5)
We had an emergency when our HVAC blew a transformer after a lightening storm in the middle of the night. Despite it being late, they were responsive and had someone out to us to help fix our issue right away. We have small children so the need to get our AC back up and running, in what was turning into a very hot house, was paramount. Thank you to our tech Dalton and the entire team!

Review 95 (2021-02-12 - Rating: 5)
Used this company repeatedly. they are very accomodating , helpful, and work with my schedule . i have not compared thier prices to others, as for me quality workmanship and dependability is key. i have used them for multiple years and highly reccomend them

Review 96 (2018-06-15 - Rating: 5)
Only company I use for AC at my homes. Top shelf service. Prompt and courteous. Great project management. Technicians are very competent and friendly. Very neat and organized in their approach.

Review 97 (2019-05-15 - Rating: 4)
The repairman arrived on time and worked very efficiently to resolve our problem. He was very polite, nice and answered all questions we had. Would definitely recommend them.

Review 98 (2024-05-23 - Rating: 5)
TISHAN was extremely professional and knowledgeable. Great work ethic!

Review 99 (2021-01-12 - Rating: 5)
I called for nonemergency service on a Friday evening and had a service person at my door Monday morning. He quickly diagnosed and repaired the issue leaving the area clean.

Review 100 (2018-07-22 - Rating: 5)
The after hours service was very fast. The technician was very nice and willing to answer all of my questions. I also loved that he took the time to educate me about how to maintain my unit.

Review 101 (2024-02-15 - Rating: 5)
Service is always quick to arrivethey are professional theyclean up before they go and explain the problems the service needed and how to maintain the unit after the service call

Review 102 (2022-11-03 - Rating: 5)
Your company was highly recommended by a friend, after another company fell through. I too will recommend to anyone in need of your services.

Review 103 (2018-09-25 - Rating: 5)
My A/C went out at night. Service was great. Technician was knowledgeable and helpful. He explained the issues and fixes. I also got the service quickly as well.

Review 104 (2018-12-18 - Rating: 5)
Everyone from the receptionist to the technician who did the work were wonderful. The work was done well and in a timely manner. No complaints, only praise. Love this company!

Review 105 (2024-10-17 - Rating: 5)
I’ve done business with Edd Helms AC and Electric for many years and have always had good experiences. They are very thorough and helpful.

Review 106 (2019-06-15 - Rating: 5)
This company is great! They are responsive and professional and I have been using them for years. I highly recommend both their A/C and electrical services.

Review 107 (2019-08-08 - Rating: 5)
Melvin was superb. He worked fast and knew what he was doing with ease and efficiency. Thank you for recommending Melvin. Greatly appreciated.C. Sinclair deRothschild

Review 108 (2024-09-20 - Rating: 5)
The repair person (Tim) was a true professional. He was on time and very knowledgeable. I highly recommend this company. Ask for Tim.

Review 109 (2021-07-29 - Rating: 5)
My Moms 17-year old A/c went out on a Sunday. I called Edd Hemls that night, theyh were out the next day with a tech. By Thursday, she had a new A/C. Appointments were all on time.

Review 110 (2021-04-09 - Rating: 5)
Charles was professional and very knowledgeable. I am completely satisfied with the maintenance performed on my Trane A/C.

Review 111 (2021-04-08 - Rating: 5)
The Edd Helms team show up on time, are transparent and do great work! They are my go to team for ac and electrical issues!

Review 112 (2024-07-02 - Rating: 5)
Emergency service, came within 30 minutes, went over and above

Review 113 (2018-11-07 - Rating: 5)
Friendly, accommodating dispatch. Prompt expert service, very fair pricing. Completely satisfied.

Review 114 (2019-01-07 - Rating: 5)
The service was great as always. The technicians are friendly and efficient.Have been using the for 18 years!

Review 115 (2018-11-14 - Rating: 5)
I have been using this company for years, and they always provide fantastic AC service. Reliable and professional.

Review 116 (2021-08-18 - Rating: 5)
Open, easy, professional interaction. Maintenance carried out thoroughly and good feedback given. I was very happy.

Review 117 (2019-06-27 - Rating: 5)
Super Professional! This electrician solved every problem and worked through every surprise my condo came up with! Thank you Amauri Diaz!

Review 118 (2021-05-28 - Rating: 5)
Excellent service & responsiveness for our trade show. Fair billing, flexibility and accommodating!

Review 119 (2018-06-07 - Rating: 5)
I’ve appreciated the untiring service that Ed Helms renders each time they are called to fix my air condition. Thank you.

Review 120 (2021-04-13 - Rating: 5)
Very professional and quick.liked. The fact that he was a return maintenance person and remembered the house.

Review 121 (2024-02-16 - Rating: 5)
They showed app at the time they promised did not try to charge me for anything that I did not need and did the job quickly and at a fair priceThey showed app at the time they promised did not try to charge me for anything that I did not need and did the job quickly and at a fair price

Review 122 (2019-01-21 - Rating: 5)
Dan was great I was very pleased with the work , will most certainly use this company again

Review 123 (2024-01-31 - Rating: 5)
Tech was on time and did an exceptional job. Highly recommended.

Review 124 (2018-08-28 - Rating: 5)
Carl always provides excellent service.Have not had the same experience with other technicians.

Review 125 (2021-10-04 - Rating: 5)
As always, the Edd Helms technicians were professional and quickly identified the issue and corrected it.

Review 126 (2021-05-03 - Rating: 5)
AC stop cooling. Friday night of course ☹️ Called ED Helm, service person came and now I’m happy😊

Review 127 (2024-11-11 - Rating: 5)
Excellent service!!

Review 128 (2024-06-28 - Rating: 5)
Friendly, helpful and knowledgeable!

Review 129 (2018-11-13 - Rating: 5)
OMG! I think she is a wonderful dispatcher !!I think all the Girls are Great!!XOXO 😘

Review 130 (2018-10-11 - Rating: 5)
Great service! No one else could figure out what our problem was.

Review 131 (2021-12-22 - Rating: 5)
Very friendly staff, good work.. problem solved. Highly recommended

Review 132 (2023-01-16 - Rating: 5)
Fantastic service. Very responsive. On time. Went beyond expectations in level of service and quality. Howard was professional, thorough, detail oriented - all in all, extremely satisfied!

Review 133 (2021-10-05 - Rating: 5)
Their service and professionalism are the highest I have experienced.

Review 134 (2020-06-08 - Rating: 5)
The Team at Edd Helms is always ready to respond to your needs. Need service, you schedule an appointment and they arrive on the early side of the window. Have a problem and you call, they resolve very fast. Their dispatch team will call if there is a cancellation and fit you in immediately. They provide high quality products to avoid repair calls and their value club membership is the best deal in town to service your unit twice a year without breaking the bank. I recommend if you need a new unit, pay a couple dollars more and order from them.

Review 135 (2020-02-19 - Rating: 5)
The technician that visited, Charles, was super friendly and very professional.

Review 136 (2018-10-12 - Rating: 5)
Service was on time and professionally executed. Will continue to use Edd Helms Electic

Review 137 (2018-10-30 - Rating: 5)
Great job, done in less time than expected, for less than expected and everything works.

Review 138 (2024-09-03 - Rating: 5)
Excellent overall

Review 139 (2021-04-21 - Rating: 5)
Were good i need some body speak Spanish and I Need ti call them

Review 140 (2018-11-14 - Rating: 5)
Daniel is more careful than the homeowner about installation of lighting fixtures. He pays meticulous attention to detail, maintains a clean workspace, and treats the homeowner with the respect of a family member. I lack any confidence in hiring contractors for home improvement projects, and, as a result, do far too much work myself. I would hire this company for any electrical work in my home from now on.

Review 141 (2020-08-11 - Rating: 5)
Mike was a fantastic electrician very knowledgeable and experienced with great skills to understand a homeowner with lots of wires everywhere. He was able to clean up my 1955 homes old electrical changes throughout the years to now even having wifi switches, lights, etc. Thank you Mike (it was costly but worth it) for peace of mind.

Review 142 (2021-05-28 - Rating: 5)
Edd Helms Electrical & Air Conditioning provider our exhibit booth power for a recent meeting at the Miami Convention Center. Joni Alonso was extremely helpful and responsive to our questions and requests. I would highly recommend them.

Review 143 (2018-11-16 - Rating: 5)
Very pleased with their work. they replaced a compressor in my AC unit... the completed the work in a timely fashion.. they cleaned the area afterward... and down to the penny stuck to the estimate.

Review 144 (2019-04-17 - Rating: 5)
Edd Helms A/C will be my only A/C company I will ever use or recommend.They were fast and the job was done by true professionals. Its hard now days to fine a company that does quality work!

Review 145 (2020-05-25 - Rating: 5)
Last week Edd Helms Airconditioning came to our office and replaced our 16 year old air conditioner. They confirmed they would be here by 8:30 and they were. They said they would be done by 4:30 and they wrapped up 2 hours early. The new Trane system works great and I feel as though I got a great price. I trust them with all my air conditioning and electrical service work and they also service my family members and friends. Our premises was even cleaner when they left than it was when they got here. I highly recommend them to anyone that wants high quality at a fair price. Too bad there arent 6 stars or I would have given it to them!

Review 146 (2021-05-14 - Rating: 4)
We call this company and they answer and fix..good service

Review 147 (2018-10-25 - Rating: 5)
Very professional technician, I had explained the challenge we were in from an inspection for selling our home, the technician was able repair and fix our problem without any hesitation. I would highly recommend this Company to anyone.Regards

Review 148 (2024-12-13 - Rating: 5)
Always professional and easy to work with.

Review 149 (2018-07-20 - Rating: 5)
Professional, knowledgeable and prompt! John Murray was the best to fix the problem we had as well as one he spotted on an outlet! Fixed both in short time and the price was very reasonable!

Review 150 (2019-06-06 - Rating: 5)
I learned about EDD HELMS ELECTRIC & A/C Sunrise ,Broward Countyin 2015 for the 1st time and hired them for electrical work & A/C andafter being in the real estate market for decades in Miami, I am gladI did it !! Yesterday June 5, 2019 I hired the company again andMs Cindy Mosley , coordinator sent us a professional electricianMr Melvin Perez who fixed the electrical problem perfectly....Hard tofind a match for EDD HELMS Electric & A/C in South Florida...!

Review 151 (2019-10-19 - Rating: 5)
Top notch organization. Professional management, highly trained technicians and sales staff.

Review 152 (2018-06-07 - Rating: 5)
Went above and beyond to ensure best solutions were made. Thank you

Review 153 (2019-04-09 - Rating: 5)
Very Good, fair pricing, punctual, clean service..Excellent office support

Review 154 (2018-06-07 - Rating: 5)
Victor was extremely professional, punctual and very knowledgeable about his field of work. Definitely will refer this company to friends and family.. Sandia Grullon