Comfort Air Technologies, LLC

Located in Florence, Kentucky

Address: 7628 Dixie Hwy, Florence, KY 41042, United States

Phone: +1 859-888-7297

Rating: 4.9

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-18 - Rating: 5)
They were on time when I needed them. Very knowledgeable and had the tools to diagnose and fix what was wrong. They listened to my needs, then delivered quality service to exceed my expectations. The online booking was great to use. Im cheap so the service fee made me hesitate, but it was worth it. I would and have recommend Comfort Air Tech to my friends and family.

Review 2 (2023-03-08 - Rating: 5)
Very informative and amazing customer service. Especially Devin, he was with me step by step as a customer, when you know that you have a person like that, thats not looking for his own good and that is actually for the customer, you believe in that company and the team he had was so professional and kept me informed much. Love too theses guys and now my family can live and sleep knowing we are in goodhands. This company is amazing thank all of you for the help!

Review 3 (2024-08-31 - Rating: 5)
Very prompt and professional. Went over and beyond even talking me through how equipment works as well fixing the issue. Highly recommend this company. Fair price as well. Thanks.

Review 4 (2023-09-28 - Rating: 5)
This company should be so busy you have to book 6 months out. Best price, great service, scheduled in a few days.

Review 5 (2023-08-25 - Rating: 5)
My experience with Comfort Air Technologies was very positive. The techs were very professional, knowledgeable and used high quality equipment. Comfort Air Tech worked very hard to get the best value out of my claim through my home warranty. In the five years I have had my home, I have always had to file a claim every year to check out my a/c because it would quit working properly. This was the first time Comfort Air Tech was assigned to my claim and I’m very fortunate. They took the claim seriously and diagnosed my system thoroughly. They found the leak that was at the root of the five year problem and found that the sizes of the parts were mismatched all along. I practically have a new a/c system for less than half the price of a new full system that was load calculated to b the correct size for my house. They replaced the coil, panel, condensate lines, refrigerant lines, expansion valve, and condenser unit, and filled it up all in half a day. When they were finished, they cleaned their work spaces, making them look how they were before they arrived. I highly recommend this business.

Review 6 (2024-05-30 - Rating: 5)
Very professional, extremely organized and knowledgeable. Checked and explained every step and summarized their findings, what my Home Warranty covered and steps necessary to get my system operating and future steps that may be required if first step doesn’t work as a permanent solution. I highly recommend this technician!!!!

Review 7 (2023-10-26 - Rating: 5)
Great experience 10 out of 10!!Our technician Doug was professional, knowledgeable, and he answered all questions. Nicole was friendly and helped us find an appoint that meet out needs and schedule. All our issues were resolved timely and at a reasonable price.

Review 8 (2023-12-06 - Rating: 5)
Tech came out today for a general inspection. Although I was given less than great news, I was thoroughly informed and given a few different options to work with my budget. Glad I called! Polite, informative, and very personable staff. I spoke to Nichole in the office to set up my appointment, she was also very kind and helpful

Review 9 (2023-05-08 - Rating: 5)
Comfort Air and their employees are top-notch. They are very professional very polite and definitely know their business. I have an old heat and air unit that was given me trouble every year until I ran into comfort Air and Kevin and his partner. After their first visit which they spent 4 hours going through my unit took their time kept me updated every step of the way, and after that visit my electric bill went down $60 on the month My unit was running terrible until they got through with it now it runs great and is very efficient. I would recommend this company to anyone that really wants to keep their unit updated and running well. Finally I just want to say they are very very honest and they take into consideration your situations and what they should use in your unit. And this is not just smoke I am not a person to give compliments very easily however like I said this is the best heat and air unit company I have ever dealt with.

Review 10 (2024-11-11 - Rating: 5)
Doug came, checked my furnace and changed the filter. He also explained how the technology on my furnace works.

Review 11 (2023-07-28 - Rating: 5)
We’ve been using Comfort Air for almost 2 years now and so far we’ve been really impressed! We signed up for their maintenance plan each year and this time when they came out to do the summer inspection the technician noticed the wires were completely fried going into the conductor and it was just a matter of time before it stopped working. Luckily this happened 2 days before a major heat wave! Comfort air was able to fix it within hours and at a very reasonable price and saved us from having our ac completely out of use during a horrible heat wave. Definitely recommend them!

Review 12 (2023-08-01 - Rating: 5)
We had Comfort Air Technologies show up to service our air conditioner today, and they went above and beyond expectations! From the phone call from Nicole in the office and to Doug who showed up and helped with all of our concerns and problems with our A/C unit. We will definitely use them again with any future problems. We are very, very, happy customers! Thanks again for your excellent Customer Service from start to finish!

Review 13 (2023-08-04 - Rating: 5)
Honest, thorough, and communicated well. I couldn’t ask for more, especially after my struggles with another local HVAC organization. They came into a complex situation and managed to resolve it with my best interests in mind - not theirs, or the home warranty company. Even if you have a home warranty, request Comfort Air!

Review 14 (2023-07-01 - Rating: 4)
Doug did an excellent job diagnosing the issue eith our A/C system. He presented us with many options and did not try to sell us anything that we did not need. We decided to have Comfort Air Technologies install new A/C system. They took their time & did the job right.

Review 15 (2023-07-14 - Rating: 5)
From the first phone call, Comfort Air exceeded my expectations. They were kind, easy to schedule, on time, and perfectly prepared to answer my questions. Kevin fixed the issue quickly and was a wonderful, patient person in the process. Quick, accurate, and reasonably priced.

Review 16 (2023-06-09 - Rating: 5)
Their techs performed routine maintenance on my unit with the service plan the I purchased from them. Scheduling was easy and their office rep is awesome as far as her service is concerned and the techs were very thorough and informative. Always great service from these guys!

Review 17 (2023-03-17 - Rating: 5)
I could not have asked for a better company, they responded PROMPTLY when their service was needed. Everyone was pleasant that I spoke with, the technician (Devin) was professional and explained everything. He took his time and checked our heating system to find the problem and was able to resolve it. Devin was personable and very pleasant, I will definitely use their service again.

Review 18 (2023-06-09 - Rating: 5)
First time using Comfort Air but won’t be my last! They were very communicative, reasonably price, arrived promptly and had availability within days. They explained everything and went above and beyond to ensure they were getting ahead of any possible issues. Highly recommend!

Review 19 (2023-10-16 - Rating: 5)
Kevin was awesome and did an amazing job on our ac unit

Review 20 (2023-09-07 - Rating: 5)
Kevin has been extremely helpful with all of our service. They were also quick to respond after a call on short notice. Kevin has also been helpful with making sure all my questions were answered. I think our family has found our go- to people.

Review 21 (2023-07-10 - Rating: 5)
Phenomenal service from knowledgeable technician. After getting worked over twice from another company and out $400 comfort air technologies came out found the actual component in need of repair and were open and honest about pricing and righted the wrongs. I strongly recommend them if you have HVAC needs.

Review 22 (2021-01-22 - Rating: 5)
Doug was great! Doug came to assess what was going on, and was able to determine what the issue was quickly. Doug took the extra time to communicate to me what was happening and explain what he would need to do. Doug and the main office representative were very helpful with speedy scheduling and help with warranty parts that saved me money while advocating with my warranty company to have the repair fully paid for where as the other companies called, were not able to do. Comfort Air Tech. will now be the company I turn to for all of my heating and cooling needs!

Review 23 (2023-03-24 - Rating: 5)
I wish I could give more stars!! I cannot say enough good things about this company! My repair tech, Devin G., was extremely knowledgeable and honest. Not only did he know what the problem was, he knew how to repair it. He also informed me that the part another company had put in was defective as well as letting me know that what the other company told me about my relays being bad was false and that they do not need replaced. I will definitely be a repeat customer and HIGHLY recommend him and this company!!

Review 24 (2024-04-26 - Rating: 5)
Doug was fabulous and did such a detailed inspection of my hvac system!! He is very knowledgeable and was very honest!! Hard to find that anymore!

Review 25 (2020-12-09 - Rating: 5)
Thankfully we continued our home warranty our 2nd year here too. Comfort Air was assigned to us to do the repairs which turned out to be a large repair. They were awesome. They kept us informed every step of the way and weve had no problems since. We are satisfied customers.

Review 26 (2021-09-03 - Rating: 5)
Doug Christy who serviced my AC was fantastic to work with. This was a unit that he’s actually serviced before with the prior tenants, told him what the issue was and he fixed it immediately. There wasn’t any huffing, groaning, cussing like other service men I’ve dealt with in the past. Very respectful, polite and knew exactly what he was doing! Also did not leave any trash or debris behind, which thankfully, only happens to me ALL THE TIME. He also helped secure and lock up my place while I was headed back to my office which is 15 mins away. Great experience through and through.5-stars all the way. Thank you Doug!

Review 27 (2021-08-18 - Rating: 5)
Used them via our home warranty. Very prompt and reliable service . The technician was vital is getting our unit fixed the same day and cool air in our home ! He was out the following day with an updated part. Thank goodness for great service !

Review 28 (2022-05-12 - Rating: 5)
Very professional, was able to find our problem right away. He showed me the problem and explained what caused this to happend. Was very nice and knew his job very well. Was happy price wise and felt like it was a fair amount..We would use them again in the future if needed.

Review 29 (2021-01-07 - Rating: 5)
Furnace broke down, sent request to Home Warranty at 0900 and the called back to see me today..New Years day. Doug very nice and knowledgeable , need parts no parts till probably Monday.👍 Well DOUG and parts showed up today, Furnace fixed. Home warranty worked out well and contractor. Nicole who set up second visit very cordial. Thank you all!

Review 30 (2020-10-14 - Rating: 5)
My home warranty sent them twice in the past 2 years. Once to replace my furnace and again to replace my AC. Had the same gentleman both times and both times he was excellent, super courteous, and made sure the job was done right. Thanks again

Review 31 (2020-10-28 - Rating: 5)
Im a retired widow living with one of my grown daughters. Neither one of us really know much about furnaces, so when we were having heating issues with our Bryant at the end of last winter (it was blowing out cold air instead of warm), we called a local heating and air repair service. We were told within about 10-15 minutes that the problem was that the secondary heat exchanger was overheating and turning off, but the air was still blowing so thats why the air was cold. We were told we needed to replace that secondary heat exchanger, which would run us about $3,000 since we bought a top of line model. But the guy recommended to us that we instead just buy a new furnace, but get a more basic model this time, which would only cost about $8,000. Not knowing much about the subject, we needed some time to think about what we wanted to do. We took our time since we wouldnt be needing the furnace through the summer months, and talked to my other daughter and her husband, and they said they have a friend with a heating and air repair service and to let them have a look at it. Doug and his assistant drove all the way up from northern Kentucky to our house in central Ohio, and spent several hours testing out the system thoroughly. By the end of the day, they told us we were using the wrong air filter and it wasnt letting enough air through, which would cause the overheating (although it never overheated for them). They recommended buying cheaper air filters with a looser weave. We did what they recommended and here 2 weeks later, the furnace is again working perfectly, just like it should. Something so simple, but we didnt know! Someone with less scruples could have taken advantage of our ignorance and cost us a lot of money! But all it took was 2 guys who actually knew what they were doing and who werent looking to take advantage of people! Im so grateful there are still honest people in this world! I had to pay for the long distance service call (which took up their entire day!), but they literally saved me THOUSANDS of dollars! They were so nice, polite and professional, wore their face masks the whole time for our protection, and most importantly, figured out our problem without costing an arm and a leg! I still cannot imagine what the deal was with the first repair service, but I felt completely taken care of with the guys at Comfort Air. Thank you so much for everything!Sincerely,Mary Jo Alexander

Review 32 (2023-06-20 - Rating: 5)
Doug did great job investigating, identifying and solving the problem in our HVAC. Great communication, timely response, professionalism. I would recommend Comfort Air Technologies.

Review 33 (2022-11-15 - Rating: 5)
My furnace has failed. After a through investigation of my system I will be informed by the assessment team the condition and what step to take next. Disappointed but failure can not be easily repairedThank you for coming to my house and being so courteous. I will look forward to their advice.

Review 34 (2023-04-13 - Rating: 5)
Helped me fix my thermostat and some wiring issues - very quick turn around from scheduling to appointment as well and kept me in the loop the whole time. Great pricing as well.

Review 35 (2023-03-29 - Rating: 5)
Devin came out to recharge my mini split heat pump after a leak. Very happy with his work. I will use comfort air for any future HVAC needs.

Review 36 (2023-07-27 - Rating: 5)
I love this service. They fixed a problem we didnt know we had (fried wires to the compressor). Best HVAC service ever!

Review 37 (2023-03-16 - Rating: 5)
I was so happy with the service I received! The technician went above and beyond by installing my Nest thermostat and even making sure it was set up on my phone! Excellent service!!

Review 38 (2022-05-26 - Rating: 5)
Very professional, thorough, detail oriented, and staying as long as it takes to get the job done, rain or shine! If you need any AC or heating work done to your home, they are at the top of my list!

Review 39 (2022-10-17 - Rating: 5)
Comfort air technologies is top notch when it comes to HVAC. They pay great attention to detail, are professional, punctual and care about the customer. I recommend Comfort Air Technologies to anyone who needs their HVAC serviced or replaced.

Review 40 (2021-08-24 - Rating: 5)
Thank you Doug! Doug went above and beyond. Our system went down and Doug came late in the evening and got it up and running again. With the mid 90s for the next several days, we are very thankful for their great service.

Review 41 (2023-07-25 - Rating: 5)
When our AC went out they were able to get to my house the same day and diagnosis the problem. Very professional and nice!

Review 42 (2021-07-27 - Rating: 5)
Very knowledgeable and excellent communication with the technician. We used with our warranty company but will be using them for all of our HVAC needs. Excellent customer service.

Review 43 (2022-11-14 - Rating: 5)
I was able to have a clear understanding of the issues with my system, how to prevent further issues, and advice on the status and upkeep going forward! Absolutely thrilled with prompt, professional, and great service. Devin was great!! ⭐️⭐️⭐️⭐️⭐️

Review 44 (2023-02-07 - Rating: 5)
These guys are awesome I would recommend them to anyone who is in need of heating and air service they the guys was friendly and very knowledgeable and very respectful 100% if we need any kind of heating or cooling repairs these are for now on my go to guys

Review 45 (2023-08-04 - Rating: 5)
Kevin was great! He was thorough, professional, and explained everything he was doing and why which I greatly appreciate.

Review 46 (2020-05-24 - Rating: 5)
I am very pleased and impressed with the neat efficient work. I like the info being attached to the furnace plus filter info and filter cover easy to find. I’m surprised how quite the furnace and heat pump are. Thanks for a job well done.

Review 47 (2021-10-04 - Rating: 5)
They are great place would tell anyone to use this place and Doug is a great guy very perfessional. We thank him a lot for coming and helping fix our stuff and we will use them from now on for any repairs.

Review 48 (2023-08-18 - Rating: 5)
Stayed in communication with me throughout the process, were reasonable regarding the price and did good quality work

Review 49 (2023-02-17 - Rating: 5)
The Technician was on time and went above and beyond to make sure the initial diagnosis was hopefully the only cause of the problem with my furnace.

Review 50 (2022-12-09 - Rating: 5)
Nicole was awesome in the office and Devin and Kevin were great with the install!

Review 51 (2023-02-23 - Rating: 5)
Treated my family with the most respect, got my AC running good just in time for summer. Thank You so much!

Review 52 (2023-01-13 - Rating: 5)
We have not had the repairs done yet. We are scheduled to have the repairs done as soon as the parts come in. Devon was a very polite and professional person.

Review 53 (2022-11-01 - Rating: 5)
Comfort Air is amazing! We appreciate their efficiency, value, and their genuine service!

Review 54 (2022-04-18 - Rating: 5)
I would highly recommend this company!!The techs were very polite and knowledgeable.Great, fast service!!

Review 55 (2021-04-13 - Rating: 5)
Great customer service. Performed annual clean up for AC and beyond. Will continue to use in future.

Review 56 (2024-06-19 - Rating: 5)
Great people and amazing customer service a

Review 57 (2023-02-14 - Rating: 5)
Tech (Devin)was professional knowledgeable and on time.Seems to be personable and polite.

Review 58 (2023-10-18 - Rating: 5)
Great company with great customer service! Nicole is fantastic!

Review 59 (2020-07-09 - Rating: 5)
Fantastic company squared me away fast and friendly very knowledgeable I will use them again in the future.

Review 60 (2020-05-14 - Rating: 5)
They came out and were very professional. Answered every question I had and went above and beyond for us. Thank you all so much!

Review 61 (2020-06-16 - Rating: 5)
We had issues on and off with our a/c and when it started leaking we called. They came out the next day and fixed it!

Review 62 (2020-12-17 - Rating: 5)
Highly recommend Adam. He stayed with the problem until he had it resolved and my furnace was up and running.

Review 63 (2023-06-10 - Rating: 5)
Great service very friendly and really fast response highly recommended 😃😃😃

Review 64 (2021-01-21 - Rating: 5)
Doug and Comfort Air provided excellent service with a quick diagnosis and phenomenal service!

Review 65 (2024-02-01 - Rating: 5)
Kevin keeps knocking that customer service out of the park!

Review 66 (2023-07-20 - Rating: 5)
Walked me through what was wrong and didnt mind if I watched and learned a thing or two!

Review 67 (2021-09-01 - Rating: 5)
Very professional and straight forward both Dispatch and Service Provider.

Review 68 (2023-02-27 - Rating: 5)
Thanks for always being on time, professional, and fair priced.

Review 69 (2023-02-14 - Rating: 5)
The technician was on time and knew what needed to be done. Helped us out, gave our system a very thorough inspection, helped to find a few issues and he solved them. First time weve used them and most definitely wont be the last! Great job D.G.

Review 70 (2023-10-02 - Rating: 5)
Incredibly thorough. Got it to help within a day to fix the issue

Review 71 (2023-05-16 - Rating: 5)
Wonderful people comfort Tex’s and great service from our service tec doug

Review 72 (2023-03-27 - Rating: 5)
Devin was professional, knowledgeable, kind, and helpful. I will always call Comfort Air for our heating, cooling, and electrical needs.

Review 73 (2020-07-14 - Rating: 5)
They came out as a result of my home warranty providing them as the technician. They were prompt and courteous. Found an issue right away. They were kind enough to talk through the different options I had for a resolution. They ended up replacing the AC unit. They were always easy to talk with and scheduling was easy. They provided quality work and went above and beyond with the install for a couple things they didn’t even have to do. The only hick up I had with them was their “70% deposit” requirement. I told them I wasn’t paying for anything until the work was complete. They didn’t make me pay the deposit but on the day of install, they wanted a check for the full amount before doing any work. I’ve never had a company go about it this way. They ended up doing the work before receiving payment and it all worked out. I appreciate the service they provided!

Review 74 (2021-08-09 - Rating: 5)
Are tech was very thorough and knowledgeable. He was able to recognize two issues and fix them I did not try to sell us a brand new unit like someone from another company did. Very trustworthy and professional.

Review 75 (2022-05-12 - Rating: 5)
Comfort Air was amazing my technician showed up to my house a couple hours after I called because my lines were frozen! Charged me a reasonable price and explained to me how to prevent build up of a clogged coil! My Acoil was absolutely disgusting he showed me my problem and showed me why it was the way it was! He was absolutely helpful and professional!

Review 76 (2021-05-22 - Rating: 5)
The comfort air tech was extremely nice and knowledgeable. He also noticed our hot water heater was leaking and called the office to put in a service call on that. He went the extra mile to take care of us

Review 77 (2022-12-12 - Rating: 5)
Honest and professional! Technician was friendly, knowledgeable, courteous, professional and timely.

Review 78 (2021-09-26 - Rating: 5)
We can’t say enough great things about Doug with Comfort Air Technologies. He was super friendly and professional. He installed a part on our furnace in a very expedient manner.We highly recommend Comfort Air Technologies to anyone with air conditioner or furnace or electrical needs.