Superior Comfort Heating and Cooling

Located in Flat rock, Michigan

Address: 27518 Telegraph Rd, Flat Rock, MI 48134, United States

Phone: +1 734-929-9820

Rating: 4.9

Services

Small Business
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-09 - Rating: 5)
Superior Comfort Heating and Cooling gets an A+ in every regard. First, the gentleman who gave the estimate was professional and knowledgeable without being pushy. Then, the workmanship of the installation team was magnificent. Again, they were professional, polite, and careful. The men took their time to make the furnace fit and work well in the space. Some pieces were custom made in their shop so we would get a safe, efficient furnace. Finally, Superior Comfort does things correctly and in a contemporary and thoughtful way. They were also less expensive than the other company from which we got an estimate. On the day the installers were due to arrive, I was sent an email with a photo of the men I was to expect. I was informed of the time of their arrival. They did indeed arrive within minutes of when they said they would. After the installation, my husband and I had questions about the humidifier. A technician came to our home to better educate us on how to operate the digital thermostat and what we could expect from the device. There was no charge for this visit. We also had a hot water heater and air conditioner installed by Superior Comfort. We havent used the air conditioner yet because our installation was near the end of October. But, from our interaction with the Superior Comfort Crew, I have no doubts that they will be available to continue to serve us well. My husband and I are older folks. So, we have experienced a wide variety of workmanship and dealings with service people at our home. We cant think of many, if any, who can exceed the service that Superior Comfort provides. We are so happy we went with them. Their business approach is exemplary. The owner could give lessons to others who run a business. His staff speaks highly of him for the work environment and quality of the goods. If the future yields problems with our equipment, Ill come back and change my review. I doubt that will be necessary. A+ and a HUGE thank you is being sent to Superior Comfort.

Review 2 (2024-06-12 - Rating: 5)
This company is amazing! I dealt with a few companies before going with superior. Miciah when he came out was so nice and very professional I couldn’t have been more pleased with him! Todd in sales came out gave me a quote on what I needed also told me the pros and cons of only doing that part and that it wouldn’t be worth it in the long run as the part that needed fixing I’ve had issues with for the last 3 years, so I chose to replace the whole furnace and ac unit! He was so nice and understanding and very knowledgeable and helped me stay with in my budget range! Donald and Ricky came today and did the install of the furnace and ac and they did a PHENOMENAL JOB I’m truly blown away! They were professional friendly and very respectful to my home and went ABOVE AND BEYOND my expectations!!! They worked very hard today and I am beyond grateful to be a customer to such a wonderful family and friends oriented business! A business that’s honest trustworthy and professional, not many like that anymore!! I highly recommend them hands down. People like them and businesses like this are what we need more of in this world! Thank you everyone at Superior Heating and Cooling it’s been a great experience and you get a 100/100!!!

Review 3 (2024-03-22 - Rating: 5)
Justin, Gavin and Austin did a great job!Installed a new furnace, humidifier, air-conditioner and thermostat for me in a timely manor. Very informative on how to maintain and use each. Cleaned up spotless behind themselves.Very polite group. Would definitely recommend them and Superior Comfort.

Review 4 (2024-11-07 - Rating: 5)
The whole experience with Superior was top notch! The salesman, Todd arrived exactly when he said he would and was very knowledgeable and personal. He showed me options and helped me pick out exactly what we needed. Just a few days later was install day. The day started with a text with the names and photos of the installers that were coming to my home. I thought that was a very nice touch. Rudy and Gavin were right on time and were extremely professional. They did a fantastic job, were very clean and neat as they worked and were very respectful of my home. They went above and beyond to do a really professional looking install. I could not recommend Superior Comfort enough.

Review 5 (2024-09-11 - Rating: 5)
I had an outstanding experience with Superior Comfort Heating & Cooling, and I can’t recommend them highly enough! From start to finish, their service was top-notch.The team was incredibly friendly and professional, making the whole process smooth and stress-free. They took the time to explain everything clearly and answered all my questions with patience and expertise. Their transparency and honesty were truly refreshing—I felt completely trusting of their recommendations and work.They went above and beyond to ensure that everything was perfect before they left. Thank you for the fantastic service!

Review 6 (2024-05-10 - Rating: 5)
I was blown away by the level of professionalism and expertise displayed by this company. Their attention to detail and commitment to customer satisfaction is unparalleled. You don’t see customer service like that anymore. Donald, Ricky, and Daryl was friendly , knowledgeable, and efficient. They made the entire process smooth and stress-free. Customer service was top notch and the product exceeded my expectations I will definitely be recommending them to all my friends and family. Superior comfort you just earned yourself a lifelong customer .

Review 7 (2024-10-16 - Rating: 5)
From start to finish this company was amazing.Purchasing a new to me home that’s actually an older home with the original heating source had me wondering what called find wrong and worrying about the cost to replace the furnace and make the r home safe for my family.Brian with Superior was upfront about everything. He identified a few trouble areas i and other company’s I’d been getting estimates from had missed. Their pricing was very competitive and customer service is top notch!!If your looking for a good honest company who truly cares about its customer and not just money you’ve found them!

Review 8 (2024-11-16 - Rating: 5)
Very happy with Superior Comfort Heating and Cooling. Purchased a new Furnace, Central Air and Hot Water Heater. Everyone we dealt with was freindly and helpful. Paid a reasonable price for quality equipment and professional installation. Satisfied with entire experience ad would recommend them to everyone.

Review 9 (2024-10-01 - Rating: 5)
Had a complete Furnace, AC, hot water heater, new duct ran and chimney liner installed by Tyler and James. I highly recommend this crew and company. Top notch customer service and installation.Friendly, explained maintenance and took care and pride in their work. Rock Stars.Brian from sales was great and quoted a great price. Excellent warranty and service.Thank You Superior. Heating and cooling craftsmen.

Review 10 (2024-07-17 - Rating: 5)
WOW! I cannot begin to tell you what an incredible experience we had from sales to completion of installation. Our salesman, Bryan Henry was so knowledgeable, caring and worked tirelessly to get us the equipment we needed at the best price possible. The very next day we got our new furnace, air conditioning unit and hot water tank installed. Our installation team (Rudy, Evan & Gavin) busted their butts and got it all done, cleaned up and showed us our new equipment in less than 7 hours. They were all kind, considerate and professional young men. What really set our experience apart for me as a mother with 2 young children is that before their arrival, I received a text that the team was in their way including photos of the technicians I could expect at my home. This brought me peace of mind knowing whose faces I would see in my home rather than just anyone showing up. Such a nice touch. And I’d be remiss if I didn’t mention that Bryan brought teddy bears for my 2 little ones to remind them who keeps them cool in the summer and warm in the winter! I cannot recommend Superior Comfort enough! 10/10 experience. 🧸

Review 11 (2024-10-30 - Rating: 5)
I chose Superior for a free DTE furnace inspection. This company has been so great to work with everything from scheduling the appointment the day of the appointment. I got a text message with the picture of the person coming to my house and a little bit about their background. We were due for a new furnace, and the experience was equally as good from the sales people to the actual technicians that did the install. I would definitely recommend Superior to anyone looking for HVAC support. They even brought a Superior Teddy bear for our dog!

Review 12 (2024-12-04 - Rating: 5)
Hey just wanted to let you know the two guys you sent out here Donald and Austin were great. Very professional and very respectful. Explained everything about the heater and the new WiFi thermostat. Could not have asked for better installers. The finished product was very professionally done. Thank you

Review 13 (2024-12-11 - Rating: 5)
Had a fantastic experience with this company. Everyone was very friendly and professional. They came out same day and my tech Jacob went out of his way to get the part we needed to guarantee the furnace was fixed same day. Would definitely recommend.

Review 14 (2024-12-16 - Rating: 5)
The guys worked their butt off, I know they ran into problems with the floor under and around the hot water tank. However. They made it safe for me.The furnace , air conditioner and hot water tank are nice equipment.Thanks for the one day service. I would recommend them to everyone.

Review 15 (2024-09-28 - Rating: 5)
All the people at Superior Comfort from the salesman Bryan to the installers Tyler, Darrell,Tony,Justin and James are great people to have in your home. Very respectful, explained everything to us. Made us very comfortable with our decision to go with Superior. Will definitely recommend them

Review 16 (2023-06-21 - Rating: 5)
Timely, professional, honest, and kind. Beat out other quotes I got. Better warranty on the units we went with compared to other quotes. Had a whole home system replaced and it’s amazing. Took a week to turnaround a quote to install. Install was a bit complicated and took 2 days, but the installers did great work. My installers, Tyler and Rudy were outstanding. Very pleased with the work. They took pride in making it look like a high end professional install. No corners cut. Bryan quoted us the system and he did great also. No hassle and understood our needs. System works great. Bryan even text back and forth in off hours to make sure we were getting what we wanted. Financing was a breeze. I highly recommend Superior Comfort.

Review 17 (2024-08-01 - Rating: 5)
Justin M was superb!!! Was on time, very polite and professional. He explained everything he was doing and what needed to be done. The part that was needed he did not have on his truck but he called the office and someone brought it to him. While he was waiting for the part he took the old one off so when the new one got here he could put it right on. I joined the Comfy Club. ( Justin told me about it but did not push it). I find it affordable so i signed up. Great experience

Review 18 (2024-12-15 - Rating: 5)
Great people and quick service. Called on Monday to inquire about a humidifier for our furnace. We had one installed by Friday! Miciah was very kind, helpful, and knowledgeable about everything. Would use Superior again!

Review 19 (2024-10-30 - Rating: 5)
I had an exceptional experience with Superior during the installation of a new HVAC system. From the initial service with Zack on 10/21 when I needed a repair to the quote for a new system provided by Bryan and Todd on 10/25 to the flawless installation completed by Austin, Austin, and Donald on 10/27, everything was perfect. Their professionalism and customer service were the best Ive ever encountered.

Review 20 (2023-08-17 - Rating: 5)
Superior is a great company. Our air conditioner stopped working and we knew it was time for a new unit. We called and had an appointment two days later Bryan was at our house and had an estimate the same day with install date within one week! Bryan was very knowledgeable and listened to all our needs, we really appreciate all his help. Kaitlyn was also super helpful with billing and was very helpful and had super fast responses to all emails/calls. The install date came and we had Tyler S. and Rudy A. who installed our new system and tankless water heater in two days. They both were very efficient, stayed late to get the job done, and were very professional/friendly. We will definitely use them for all our future projects/repairs.

Review 21 (2024-10-30 - Rating: 5)
Weve used Superior for many years for our commercial rooftop unit maintenance, filter changes, etc. They are always honest and keep us up and running without unnecessary expenses and work with us for scheduling when weve dropped the ball on any deadlines we have on our end. Theyre my first call with any HVAC issues & you want this company in your corner, too!

Review 22 (2024-10-28 - Rating: 5)
Outstanding service from the first call to the service. Efficient, prompt, great communication, reasonable pricing. We will continue to use Superior for all of heating, cooling and water heater needs!

Review 23 (2024-12-19 - Rating: 5)
All around awesome customer service! Bryan, Zach, Gavin and Ricky were great! Very smooth and easy process and a very happy customer! Ill 100% recommend them to everyone!!!

Review 24 (2024-08-07 - Rating: 5)
I received a contact from Facebook for an air conditioning install. Superior Comfort Heating And Cooling was mentioned a few times. From the time I called I had a very positive experience. Bryan arrived with an estimate and scheduled the install the very next day. I received a text prior to arrival from the installers Tyler and James describing themselves and their interests. I was thrilled. I had never received a text message about the installers before. They. arrived as scheduled and were absolutely amazing. In fact, they went over and beyond. The day of the install we had a downpour and they diligently continued their work despite the conditions. My roof was leaking around the pipes because of the downpour and James went over and above by climbing on the roof to put a temporary fix in to stop the leak. I honestly cannot say enough about this company, and these two gentlemen that were personable, respectful, hard-working, and went the extra mile for the customer. I would highly recommend this company..

Review 25 (2024-09-18 - Rating: 5)
This place is absolutely the best! Everyone is so professional and knowledgeable! They are by far the most friendly staff I have ever had come service my home. Every single person goes above and beyond! They will be my go to from now on! I can’t recommend them enough! Thank you for doing such an amazing job!

Review 26 (2024-02-23 - Rating: 5)
Superior Comfort heating and cooling will be from here on out be the heating and cooling company I recommend to everyone!! Me and my family had a 56 yr old boiler that year after year continued to give us issues after a week without heat, calling every local company, and spending hundreds of dollars trying to fix it superior Comfort went above and beyond to help us find a solution. From top to bottom weather it was Ken Morse in the office, Caitlin in financing, ken Ross who came out for the initial call, Brian who gave us our estimate and walked us through the process or the fantastic duo of Tyler Sparks and Rudy Almaraz who removed the old boiler and installed the new one in 1 day. They were all very nice, hardworking and helpful people who care deeply about there work but more importantly their customers and it shows in the way they talk to you, the way they carry themselves and in the work they do!

Review 27 (2023-08-28 - Rating: 5)
This team was able to schedule next business day service to install a much needed brand new air conditioner/ furnace and hot water heater. They were prompt, courteous, professional and did an excellent job. They cleaned up after and walked me through all the new equipment and how to use. I would definitely recommend them to my friends and family!Thank you for a great job done!

Review 28 (2024-11-15 - Rating: 5)
We called Wednesday night and had someone out the next day. Very good pricing and friendly tech. The person on the phone was very pleasant as well. Going to be our go to for heating problems in our shop from now on!

Review 29 (2024-12-04 - Rating: 5)
Justin Minnick did a great job and got the job done quick and efficient. Very knowledgeable and answered all my questions. Company also worked with me through inconveniences which was neither their or my fault. Thank you Superior!

Review 30 (2024-10-26 - Rating: 5)
Zack Smith from Superior Comfort did a great job servicing our boiler that was not working as it should. Communication skills were on point explaining everything, he was on time and cleaned up. Would definitely have him back if we have another problem,

Review 31 (2024-07-15 - Rating: 5)
We have use Superior a few times now. I called them on a Saturday, there were able to get back to me first thing Monday morning and had one of their techs Justin M. out within two hours. He was great, friendly and fast. Very helpful, explained everything. HIGHLY RECOMMEND!!

Review 32 (2021-11-04 - Rating: 5)
We had our AC, furnace, and water heaters replaced, and our ducts sealed and insulated, and Superior gave us a great deal for everything as well as a financing offer. Justin and Donald came to our place in Flat Rock and from the start were courteous, professional, and respectful of the property. They put down cloths to protect our floors and stairs, took care to fold up area rugs so they would not be trampled, and were communicative throughout the process (letting us know when water would be turned off and back on, what parts they’d be working on each day, answered all of our hundreds of questions, and demonstrated all features before they left). They cleaned up after each work day, and I even commented that things were cleaner after each day than when they arrived! We’ll definitely call on Superior again if we ever need more (and they’ll be servicing everything they just installed). Highly recommend!

Review 33 (2024-08-24 - Rating: 5)
We had them come out to do a tuneup on our furnace. We loved that they sent a text with a photo of the technician that would be coming to our house - this would be amazing for people who are single or elderly or just leery of people coming to their homes. Justin arrived when they said he would, detected an issue with our furnace and was able to fix it in the same appointment. We did not owe additional money, and we are set for winter!

Review 34 (2024-10-29 - Rating: 5)
Zack was fantastic! Beyond knowledgeable, kind, and honest. I appreciate his expertise in the matter. We will use Superior for our future work. Thank you for having great customer care and support!

Review 35 (2024-10-30 - Rating: 5)
Zac and Ryan were efficient and professional. Diagnosed problem quickly and got furnace running.Overall I am thoroughly satisfied.With the furnace repair/maintenance and the offer of a 1 year contract.Which would cost almost the same as the one visit. I highly Superior for HVAC work.

Review 36 (2024-11-26 - Rating: 5)
Very prompt perfesonal and clean thank you great techs and the dog liked them 😀

Review 37 (2022-10-06 - Rating: 5)
Justin and Rudy arrived on time (to my Lincoln Park home), we’re professional, courteous and encouraged me to ask questions during the installation. Removal of the old unit and install of the new Rheel 95% high efficiency unit took approximately 6 hours, and the gentlemen left the space clean. I am a very happy customer.

Review 38 (2024-07-26 - Rating: 5)
Very professional, fast, and clean. I used them twice - once to replace the water heater in my basement, another time Ken R. came out to replace my primary sump pump. The technicians were punctual, courteous and knowledgeable. Their rates are industry standard as far as I could tell, and worth it.

Review 39 (2023-10-22 - Rating: 5)
The Superior team is fantastic. Inside and out their staff have helped our church keep our mission to share Jesus’ Love going. Thanks Scott, you’re on our list of CHRISTFAMILY partners.

Review 40 (2022-07-01 - Rating: 5)
We had two houses in need of HVAC work. My home in Rockwood and my in-laws in Wyandotte. Superior Comfort Heating and Cooling provided the most comprehensive quotes for both. Our sales representative, Tony, quoted both jobs, and his deep technical knowledge was readily apparent. Tony’s quote was comprehensive, and he noted improvements that I hadn’t considered. Ours was a fairly large job with a new furnace and AC to replace our 23-year-old units plus removal of our hot water tank and installation of a tankless hot water heater. All equipment is Rheem. We’ll leave a separate review for the Wyandotte location, and this review is related to Rockwood.On installation day, Justin and Rudy arrived in a clean vehicle wearing sharp company attire. They were later joined by Ricky who was also looking sharp and ready to work. Justin led the crew over the two-day installation, and the attention to detail and workmanship was outstanding. They took care to cover the floors and cleaned up after themselves each day. During the installation, Tony dropped by to see how things were going, and we even had a visit from the owner, Scott. This type of follow-through is rare, and it gave me increased confidence that we had selected the right company for this project. All of the work performed is top notch, and the team maintained a professional demeanor throughout. Needless to say, we are very happy with the final product. Superior puts good people in front of the customer at all points in their process. From the initial contact with Tony to scheduling the job with Lynn all the way through our installation team of Justin, Rudy and Ricky, Superior really put an effort into getting the job quoted, scheduled and installed with a high degree of professionalism. Thanks!

Review 41 (2024-11-04 - Rating: 4)
The technician I had, Miciah L., was fantastic. He was polite, got the job done of relighting our furnace. I appreciate that he answered any questions I had to learn more about the process and was welcoming to be around.Only hitch Id have wouldve been that the dispatcher had not informed my technician the full details of my initial request that invoved additional maintenance with the furnace. No harm done, it was inconsequential.

Review 42 (2024-07-31 - Rating: 5)
Rick and Darrell showed up on time, did a great job that looked very professional, and cleaned everything up. They were very friendly and answered all questions, and Superior was able to replace my water heater the same day that I called!

Review 43 (2023-07-14 - Rating: 5)
They came out to give me a quote within a few days after I called them. They were higher then some of my quotes but came a great warranty on a better product than the others, so I went with them. Them came out a couple days later and put in my new AC unit. There were 3 guys and they were done in 2 hours. Not only were the really nice and professional, they replaced my electrical outlook for free and I didnt even ask them to. They tried to use the plug and I told them that it didnt work and the next thing I new they had replaced it and put on a nice outside cover. There still are a few companies out there that care about customer service and this is one of them. I would highly recommend Superior.I want to give a shout out to the crew; Bryan, Evan and Gavin. Nice job guys.

Review 44 (2025-01-02 - Rating: 5)
Technician did a same day service perfect job. I lost the manual. He looked it up right away. Thanks again

Review 45 (2024-07-02 - Rating: 5)
Absolutely the BEST!! From Brian in sales to Tyler and James who did the install, our experience was fabulous! Their professionalism, knowledge and expertise was outstanding. They were friendly, courteous and respectful! We highly recommend Superior Comfort for all your HVAC needs!!

Review 46 (2024-07-11 - Rating: 5)
Just had a Air Conditioner unit installed at my house. Couldnt have been happier with it. The 2 guys that installed it were great and explained everything to me. Darrell and Ricky were probably the 2 best people I ever had install anything in my house. Highly recommend superior heating and cooling.

Review 47 (2024-08-16 - Rating: 5)
I received a new furnace and AC unit. You guys did an amazing job. Donald and Austin were very nice and worked extremely fast and efficient. We could not be happier. Amazing job guys and I would refer you to anyone.

Review 48 (2024-11-04 - Rating: 5)
The whole team at Superior Comfort is exceptional- from the office staff, to the technicians and install teams. It was a pleasure to do business with them and I would recommend them whole heartedly to anyone with a home comfort need.

Review 49 (2024-07-30 - Rating: 5)
Awesome customer service. Highly recommend. I called on Monday to set up an appointment to have my hot water tank looked at. They were able to come out next day! Miciah showed up on time and was very professional and knowledgeable. Provided some options with confidence. Best choice was to replace it. He made a call and in less than 30 minutes the team was here to dismantle the old tank and install the new one. I could not be more stasifed with the workmanship. Very polite and professional. ⭐️⭐️⭐️⭐️⭐️

Review 50 (2024-03-06 - Rating: 5)
I found this company to very professional/ on time / Communication/ honest work / great price / out stand performance from first call to the job completion I would recommend this company Ken Ross was my service solid gold tech thank you for everything went above and beyond five stars all the way

Review 51 (2024-07-16 - Rating: 4)
Justin came out and did a thorough inspection, walked me through everything and showed me the readouts on his test equipment to display the difference with and without a new condenser.The company has very shiny vehicles, but could do with a little bit more comparison on their pamphlet made to show the cost versus value of their subscription plan. It was not evident that with the subscription plan my cost today was $360, but it would have been $560 had I not gotten it.

Review 52 (2024-07-05 - Rating: 5)
I was surprised by the service that I got the gentleman who came by. He did a thorough inspection. He explained himself well and what I liked about it is that he did not try to sell something that we did not need. I have to recommend this company is because they were straightforward. They didn’t try to take me for a Swindle of my money And this is the first time that I have found a business that is actually honest at least in my point of view so for future reference if anyone reads this review, I really recommend these people. They were straightforward and that’s what I liked about it.

Review 53 (2024-06-27 - Rating: 5)
From the initial call to the end of the service visit everything was easy. The service tech was friendly and knowledgeable. He explained everything he was doing and gave pointers on how to maintain our AC unit so we prevent any future issues. 10/10 would recommend for any HVAC needs. If we have any other issues we will for sure go back!

Review 54 (2024-07-11 - Rating: 5)
Our AC went out during a rather hot week. Superior Comfort came out and fixed our AC pretty quickly. They were very nice and quite knowledgeable when I started asking all sorts of questions. Did a great job!

Review 55 (2024-11-01 - Rating: 5)
The company, from first contact through excellent repair is outstanding. They make you feel comfortable and confident that you are receiving the best care and service available. Highly recommend.

Review 56 (2024-09-05 - Rating: 5)
Great job. Assessed the situation and guided us to the right solution that best fit our needs. Straight forward with the truth. Would recommend highly to anyone in need of an honest repair specialist.

Review 57 (2024-12-05 - Rating: 5)
Great company!!! Called and received service on my furnace within an hour. Ryan was my technician. He found the problem and quickly had my heat back on.

Review 58 (2024-06-26 - Rating: 5)
Our service guy, Justin was right on time and very polite. He checked out our system and added refrigerant to our system. Informed us off what he found and future maintenance. We signed up for the maintenance twice yearly and would recommend them highly! Thank you Superior and Justin.

Review 59 (2024-09-10 - Rating: 5)
Great service put in a request this morning he was here today, your tech Zack was amazing. This is the second time I have needed assistance this year. I signed up for the maintenance plan totally worth it..Thank You so much...🙂

Review 60 (2024-11-22 - Rating: 5)
Quick to come out to give a quote and were able to install new air and furnace the next day. Everything went very smoothly, and they cleaned up well. Very professional

Review 61 (2024-06-21 - Rating: 5)
Just had a new AC unit and furnace installed and I couldnt be happier with the team (Donald & Austin) that did the installation. They kept me informed throughout the entire process.The office staff was incredibly helpful, knowledgeable and kind. My salesman, Bryan Henry, was great to work with as well. I highly recommend Superior Comfort Heating and Cooling.

Review 62 (2022-11-12 - Rating: 5)
We had an outstanding experience with Superior Comfort! The communication, professionalism, and friendliness displayed was truly exceptional.Ethan and Donald took great care while they were installing our new furnace and A/C. They put down drop cloths on the carpet and cleaned everything up 100%. I never realized how bad our old equipment looked until they installed the new one. I’ve already noticed a big difference in the comfort in our house. The temperature is much more consistent and it’s quieter with the high-efficiency furnace. I’m looking forward to lower energy bills!I would highly recommend Superior Comfort Heating & Cooling for all of your HVAC needs. The value and service you receive for your investment is beyond compare!

Review 63 (2024-06-17 - Rating: 5)
I would definitely recommend Superior Comfort Heating and Cooling to everyone. They were very helpful and got me set up with an appointment in less than a week. My technician Justin Minnick was very helpful. He explained everything he found and got the A/C up and running in about an hour. And told me the price of everything before fixing each problem.

Review 64 (2024-07-27 - Rating: 5)
AC failed Tuesday pmSuperior arrived Wednesday mid day and diagnosed problemThursday am Superior arrived withwith a through analysis and reasonable proposalWe are elderly and needed AC soonSuperior team arrived early Friday morning and installation was completed by 5pm.Very competent and amazing customer service!Thanks Micah, Bryan, Ricky and Darrell !! Well done!!

Review 65 (2023-03-23 - Rating: 5)
Edit: We came home to furnace out last night. I called them around 6:00 pm and they came today at 8:00 am. Ken worked hard to get us a furnace and a/c unit today. He was polite and empathetic of my need for the heat today. He even got us a credit from the repairs last week. The installation crew Justin, Donald & Ricky showed up around noon. They were very respectful towards me and my home. They worked excellent together to get the furnace installed. They cleaned up so well I wouldn’t have known they were here. It’s difficult to find phenomenal customer service these days. I highly recommend Superior Comfort Heating & Cooling for your heating, cooling & water heater needs. Today was my dads birthday and he is still looking out for me! I am highly anxious and not fond of workers in my home. I must say every person from this company that has been in my home has been so respectful of me and my home. I wasn’t anxious at all, it’s like having family in my home! They will be back tomorrow to install the a/c and I know I will receive the same phenomenal customer service. I am not even anxious about them coming back.We lived in Brownstown however I am confident they will service a wide range of cities. Call Superior Comfort Heating & Cooling!Friendly, Fast Response Time, Efficient, Thorough, Recommend only what is needed. Suggestions on replacement however doesn’t push you into one. Highly Recommend!! Lauren was lovely to speak with on the phone. Zack & Makiya were very polite and respectful of my home. Even pet the fur babies.

Review 66 (2024-07-12 - Rating: 5)
My furnace was acting funny so I called them late in the day. To my surprise, they we able to send someone out the same day.Ken came out and not only was he on time but he was early! Ken was friendly and professional. He fixed the issue and the rate was reasonable.Overall, very happy. Would recommend them!Just had a new AC unit installed. The guys were great! Friendly and professional!Definitely would recommend.

Review 67 (2023-06-22 - Rating: 5)
Donald W & Ricky O did great work! They were on time, professional, efficient and left the work area so clean. They replaced both our AC unit & furnace and moved the hot water tank in just over 1 day! We would definitely recommend.

Review 68 (2022-09-02 - Rating: 5)
Can’t express how happy I am with the installation of a new Heating and Cooling system by Superior Comfort, in my 90 yo house. After explaining the current issues we were having with uneven heating and cooling, Tony gave me an honest and thorough assessment of my existing system and spent considerable time with me during the initial appointment. He is knowledgeable and explained why he was suggesting what he was. Our existing system was a mess, with airflow and duct sizes not compatible with the home. Many other companies would not even give me estimates on duct work changes and seemed to not even want to do them. After doing some research, I came to the conclusion that if I had gone with just a simple install without the ductwork changes, the new furnace had a good chance of premature failure. Many manufacturers might question warranty service in these situations due to improper installation and matching of equipment to the engineered ductwork for the home.The install by Tyler and his crew was top notch. They spent time and had pride resulting in work that is neat, with a clean look. The crew was very careful of the home and contents while working, and did a thorough cleanup after. The crew showed up when they said they would and promptly responded to any questions or requests I had while doing the install. Superior Comfort ended up being the highest quote I got but if I had gone with one of the alternative quotes for the job, I don’t think the end product would have come out this good. I would not hesitate to recommend Superior Comfort.

Review 69 (2024-10-10 - Rating: 5)
We purchased a air conditioner and furnace from Superior and we are very happy there always there to answer any questions we have,also love the comfy club they come out and make sure everything is running good and change the filters and any other needs you have we would highly recommend Superior Comfort.

Review 70 (2024-12-22 - Rating: 5)
The technician was knowledgeable and friendly. He kept us notified at all points of the service, which was super helpful for us in coordinating and making decisions.

Review 71 (2023-03-20 - Rating: 5)
Hands down the best on every level! Thanks for the quick service and replacement of our Hot water tank. Called at 9:30 am. Ken and Ethan were out by noon followed by Donald and Justin to install our new tank by 2:00.Justin replaced our furnace and central air 5 years ago. The customer service and excellent work is what made us call Superior Comfort back for our water tank. Definitely the best around here in Brownstown. Thank you all for the great fast service. It’s much appreciated! ❤️❤️❤️

Review 72 (2024-07-19 - Rating: 5)
Superior Comfort is an incredible company that stands behind their work as well as prioritizing their customer experience and their customer satisfaction. Superior installed a unit for me last year that recently developed problems. Superior came to my residence a half dozen times troubleshooting the defective unit on behalf of the manufacturer. The manufacturer of the unit was giving us the run around regarding warranty coverage as well as dragging their feet in the warranty claim review process. Superior Comfort stepped in and went above and beyond to make things right. Tony, Miciah and Ken were extremely knowledgeable, professional and a pleasure to work with. I will be using Superior Comfort in the future for my HVAC needs. Thank you Superior!

Review 73 (2022-12-30 - Rating: 5)
I had been exploring upgrading and replacing my HVAC system since I moved into my current home, the existing one was from 1997. I called Superior because theyre a local small business downriver. I had gotten estimates from other provider downriver as well. The minute Tony stepped into my house he started asking questions about the duct work to make sure any system he recommended would have the proper airflow to it. The estimate process was thorough and Tony was super helpful, answering every question I had.They were quick to order the equipment and get me on the schedule once I made the decision to move ahead. The team of installers that worked on the job were very professional and courteous at all times. Everything they installed is very neat and clean. Justin, Rudy, and Donald did a great job here and Im very happy with the entire process from start to finish.If you need new HVAC in Rockwood, Michigan call Superior Comfort in Flat Rock.Oh, I gotta add a heart for the advertising manager. ♥️♥️ There ya go, bud

Review 74 (2024-05-16 - Rating: 5)
I want to say thank you to Superior Comfort heating , And Cooling on Telegraph Rd in Flat Rock MichiganToday installation went very well. [The technicians] Tyler, Austin and Darrell worked very well together, were courteous and polite, they interacted with my family and my house full of puppies very well. Overall, we are very happy and satisfied with the new A/C and furnace units, the workers and their language and attitude, and the overall process. Thank you, Tyler, for helping walk my son and I through this process, giving us different options, and answer all of our questions.”If anyone is in need of new heating and cooling systems for your home this summer I highly recommend superior comfort The price that they gave me came in at a better rate I had three different companies give me a estimate and Superior Comfort gave me the best price and there team that was sent to my home made me feel very comfortable, Superior Comfort was very affordable, and their workers are very polite. They are very knowledgeable that they can answer all your questions and needs. I highly recommend superior comfort you will not be disappointed.

Review 75 (2024-10-25 - Rating: 5)
Micah with Superior Comfort Heating and Cooling did an excellent job on the maintenance of my furnace. Very professional and knowledgeable.

Review 76 (2024-07-02 - Rating: 5)
Superior Comfort Heating & Cooling is the best! I cannot say enough good things about them. A/C wasn’t working right. Called them and got an appointment that week. Our tech, Ken Ross, was amazing! Everyone is very friendly and accommodating. They’re like family. I would definitely recommend them to everyone.

Review 77 (2024-08-05 - Rating: 5)
Tyler and James did a fabulous job putting in a very different install!!! No cold air returns had to put one in the second story from the basement very difficult!!! I appreciate everyone at Superior Comfort who helped in the process!!! Definitely a 5-star heating and cooling company!!! Thank you for making this impossible possible!!!!

Review 78 (2024-08-08 - Rating: 5)
Technician Justin Minnick did an outstanding job. He is a great ambassador for your company. Diagnosed the problem immediately and was able to fix the problem in a very short period of time.

Review 79 (2024-06-14 - Rating: 5)
Superior comfort, heating and cooing went above and beyond my expectations. Very professional thorough, The tech that came out to the house Macaya was knowledgeable and very Professional polite, young man. Thank you to all Superior comfort, heating and cooling for going above and beyond. Keep up the good work. I highly recommend this company. Its definitely a five star rated company In my opinion.

Review 80 (2024-06-07 - Rating: 5)
The two installers Rudy and Gavin, Were very professional, courteous and patient answering all my questions. They handled my equipment with care and professionalism. They removed all the litter and even swept up in their work area. Superior Heating and Cooling definitely gets five stars.

Review 81 (2024-12-23 - Rating: 5)
Awesome company to work with! Showed up the day and time they said, tech was super nice, and will definitely use them again!

Review 82 (2022-11-18 - Rating: 5)
We had such a wonderful experience with Rudy, Justin, Tyler, and Miciah they were so kind, professional and they were a great team together! I’m very happy with the work they have done today and the professionalism! We are very happy with our new furnace! Thanks again! I would recommend them in a heartbeat!

Review 83 (2024-12-06 - Rating: 5)
Zack, Came to our house to perform a service on our furnace and radiant heater, he did an exceptional job, explained everything in detail and is very professional. I highly recommend Zach and Superior Comfort.

Review 84 (2024-02-13 - Rating: 5)
Justin, Tyler, and Gavin were great. They were very courteous, and very knowledgeable about installing our two furnaces. Even when our original set up was incorrect, they were able to fix it, and insured us that there was no need to worry. After the furnaces were installed, they walked us through how to use it, how to maintain it, and where to go if we had problems. Without hesitation, we would definitely recommend them to everyone. A special thanks to Brian, our sales guy, and Brian, the tech, at Superior who initially took the time to walk us through why we needed new furnaces.

Review 85 (2024-10-12 - Rating: 5)
I called Superior because they sponsor my sons hockey team, anyone that sponsors youth sports will always get my business first. They created a lifetime customer by their friendliness and professionalism

Review 86 (2024-05-20 - Rating: 5)
Tyler Sparks and Austin (didnt get his last name) just installed our new central air unit and furnace. They did an impeccable job! They are some very hardworking men. It was a big job and they did it while smiling. I love Superior Comfort, great company with great employees.

Review 87 (2024-04-12 - Rating: 5)
Awesome company to work with. Gavin and Austin were amazing as well as the rest of the crew. These guys really know their stuff. The entire crew were on time, respectful and a real pleasure to be around. If you need heating and cooling service, I would recommend calling Superior Comfort, I will never use anyone else. You guys Rock. Thank you so much.

Review 88 (2024-12-10 - Rating: 5)
Rudys and Gavin they are awesome guys. They saved me. My house was so cold. Now it warm thank you guys, they rock!!!!

Review 89 (2022-06-01 - Rating: 5)
Came out to Monroe Michigan. Needed my existing units upgraded because they were well over 20 years old. Excellent work from Justin and Rudy quick professional install answered every question along the way. Thanks guys ❤️

Review 90 (2022-02-03 - Rating: 5)
We had a tune up on our furnace and to no surprise the 22yr old system was getting ready to retire. Iceberg heating and cooling did the tube up and did a great job inspecting. When we inquired on a new system they dropped the ball. The rep that came out didn’t spend much time looking at the system and needs we needed. She then gave us a list of options and the highest being way past our budget and only offered around a 80% efficiency. Thank the Lord my parents had theirs replaced and I gave Superior a call. The rep that came out was very thorough and explained everything to us and gave multiple options. We ended up going with the high end package which offers a two stage furnace with a 96% efficiency, whole house humidifier, and high end air filter that last 6months to a year. Also a brand new air conditioning unit. All in all going with the high end package we still saved around $4,000 choosing Superior over Iceberg. Icebergs package only offered the furnace that wasn’t even that efficient. Their scheduling was great we only had to wait till the following week. The techs that did the job turned what would have taken two days into a single day, they walked us through the whole process, and they were extremely considerate given the circumstances. If you need a furnace this company is the one. If need any work done ask for Justin, Thomas, and Donald. THIS is the crew that you want. Good job guys!!

Review 91 (2024-08-27 - Rating: 5)
Wade was professional, very nice and very effective. The tech they have on customer service is great. Pricing is very fair and they came out same day with a fix!

Review 92 (2024-12-30 - Rating: 5)
Always excellent service. Have used them 4 or 5 times and always blown away by the great service and professionalism.

Review 93 (2024-02-23 - Rating: 5)
This company is awesome. Had them over for an inspection, found a crack in the heat exchanger and showed us all the evidence of the issue. Laid out our options, worked with us on the price, and the same day, Donald and Austin were over to get our heat up and running with a new furnace. They even went above and beyond to fix some additional issues as a courtesy knowing we were getting ready to sell our home. The install was clean and professional, I would highly recommend!

Review 94 (2024-05-21 - Rating: 5)
I called Superior Comfort after meeting their owner, Scott, at a Chamber Meeting. His tech Justin came out next day and had my air running within the hr. I was told I probably needed a new unit from other companies. He fixed the issue, inserted a new filter and he’s scheduled to come back and service my furnace in the fall. I’m beyond thankful being that it’s 87 out! The best part, (besides the bear on their trucks) it cost me under $120. If I had to buy a unit, they offer financing at 0%. I highly recommend using them!

Review 95 (2024-06-21 - Rating: 5)
Justin was so friendly and knowledgeable. Treated property with respect Wonderful personality. He knew exactly what was wrong with my AC and fixed it in a matter of minutes. Highly recommend him!

Review 96 (2022-10-26 - Rating: 5)
Superior Comfort Heating and Cooling have done repairs for us over the last few years and have always come out quickly usually same day. This time our furnace couldnt be repaired. They were out the next day putting in a new furnace and hooking it up temporarily until it could be fully installed so we didnt have to go without heat. The two guys that came out and did the installation of the new furnace and A/C were super knowledgeable and explained everything they did. They gave us clear pointers on how to keep up the maintenance. Donald and Ethan were great! I would highly recommend this company if you need a repair or are looking to install a new furnace or A/C.

Review 97 (2024-06-28 - Rating: 5)
Justin M. came by to inspect my A/C which was not blowing cold air or firing up the compressor. He quickly figured out it was a bad capacitor, replaced it, and everything was good to go. I appreciated that he spent time to chat with me after the job was done so I understood what the problem was and discuss other services Superior offered. Thanks again!

Review 98 (2024-01-27 - Rating: 5)
The experience we had with Superior Comfort could not have been any better. From Bryan our sales manager to Miciah, Donald and Ricky our technicians. Everything was explained and done in a timely fashion. We had both furnace and AC replaced and the crew was very respectful going in and out of the house. Would definitely recommend to family and friends.

Review 99 (2023-08-12 - Rating: 5)
Donald and Evan worked hard all day replacing our AC and furnace. It’s a big job. They were courteous and professional and made sure everything worked properly and everything was cleaned up before they left. We would highly recommend using them!

Review 100 (2023-05-12 - Rating: 5)
After buying our new home we found out that it needed a new furnace and a/c unit. We were very happy with Superior Comforts installation of both at our old house, so we had them do the new house as well. The team of Tyler and Ricky were great. They made sure everything was done properly and made sure to explain everything to me as necessary. I would definitely recommend them.

Review 101 (2023-03-17 - Rating: 5)
Installed a tankless water system. They were on time, came well prepared. An excellent job… and most of all cleaned and were respectful of the property. Kudos to the office staff (Lauren) and the crew that handled the job including Tony. Definitely will use them again.

Review 102 (2024-02-13 - Rating: 5)
I recently had a maintenance check done on my furnace. When my technician (Miciah) arrived, he was friendly and very professional. For a fine young man, he was very knowledgeable and was able to answer all questions I presented to him. He also went above and beyond to connect me to another service provider for a service of which Superior Comfort does not provide. Great service and couldnt be happier. I have used them in the past with complete satisfaction. Good customer service is hard to find these days, so I highly recommend their services.

Review 103 (2024-09-20 - Rating: 5)
Miciah was very professional and explained everything. He even brought our dogs a teddy bear :) Thank you for the great service, as always! Kim

Review 104 (2022-06-10 - Rating: 5)
Justin and Rudy did a great job. They were both professional and timely! The company all together was so quick speed to lead and did not hesitate to go above and beyond !Thank you both so much & thank you Superior Comfort for fixing the issues quick just in time for summer weather ! ❤️

Review 105 (2024-03-27 - Rating: 5)
We had a difficult time deciding how to manage our heating and cooling issues in our old farmhouse with multiple additions on it. We’re very happy that we made the decision to go with Superior Comfort Heating and Cooling. Bryan in sales was very responsive and helpful in answering our many questions. Our installation crew managed to knock out the job in only one day. They were nice, helpful, and didn’t even mind our crazy pups that wanted their attention. A big thank you to Justin, Tyler, Rudy, Austin, and Gavin. So glad we decided to shop local- this company is right on Telegraph in Flat Rock.

Review 106 (2024-12-23 - Rating: 5)
The tech was nice, explained everything and cleaned up after he was finished. He arrived in a timely manner as well.

Review 107 (2024-06-08 - Rating: 5)
Excellent scheduling, service and price. Our technician, Zack, did an exceptional job in a short period of time and saved us hundreds of dollars. Thanks!

Review 108 (2022-02-24 - Rating: 5)
This company was top notch from start to finish. Tony took his time when he came over to access our needs. He was very thorough and gave me two very good options to replace our 30 year old furnace and air conditioner. The work was completed the following week by 4 very competent and professional gentlemen. Ethan, Justin, Tyler, and Thomas completed the installation. They took great care to use boot coverings and drop cloths to keep our home clean. We have always believed in staying local if at all possible and Superior exceeded our expectations.

Review 109 (2024-08-01 - Rating: 5)
The entire experience was wonderful – – from the office staff to the gentleman who replace my furnace. They were fast clean and answered all my questions. Thank you.

Review 110 (2024-06-21 - Rating: 5)
Im very happy to have chosen, once again, Superior Comfort to replace my AC this time. Im also beyond grateful you were willing and able to bump me up 5 days... thank you so very much, it really meant a lot to me! I have Brian to thank for making / pleading my case for the bump. Thank you!Im also very happy about the 2 gentlemen that came to install the new unit. Ricky ORourke and Darrell Metcalf, two outstanding professionals, knowledgeable, courteous and thorough. They did an excellent job and in a timely manner considering how hot it was, reflecting extremely well the services of your Company. Youre running an exceptional business, one your employees are representing well, one you can be proud of.God Bless you all!Filocia Biundo

Review 111 (2022-07-28 - Rating: 5)
We had a furnace, AC and a tankless water heater installed and relocated. Everyone that I came in contact with were professional and knowledgeable.Justin, Rudy, Miciah and Tyler did a fantastic job with the installation. Justin took the extra step of walking me through everything I needed to know to maintain the system. Awesome company.

Review 112 (2024-05-24 - Rating: 5)
Don Weldy and Ricky O’Roarke installed our new AC unit this week. They were very professional, courteous, and left everything clean while they worked. After the install they ensured that we understood how everything worked and offered to answer any questions we might have. Ricky even fixed the handle on the gate leading to the backyard! Couldn’t have asked for a better experience. Thanks guys!

Review 113 (2024-04-11 - Rating: 5)
Donald, Gavin & Dave / Flat RockThese guys are great, efficient, friendly and pet friendly! They did a great job!Thank youThe Stallions / Taylor

Review 114 (2022-11-14 - Rating: 5)
Justin and Rudy did a good job installing our new AC, Furnace and Thermostat in Southgate. We ❤ Superior Heating and Cooling. They were professional and timely in their installation.

Review 115 (2024-03-20 - Rating: 5)
We are very happy with the crew that came out to install my Mother laws boiler heater. Justin Tyler and Rudy were very professional. They did a great job with install, clean up and were very courteous and polite. Even took the time to listen to my mother in laws back in the day stories. We will definitely recommend superior to all are friends and Family. 10+

Review 116 (2024-05-04 - Rating: 5)
Donald, Ricky, and Darrell did an excellent job with a complete HVAC system. Clean and professional installation. Very nice and well-informed technicians. Zack came back the following day to do some minor troubleshooting and was very helpful.

Review 117 (2024-03-19 - Rating: 5)
What a great company. This is the second project that Superior has done for our house, and I can’t say enough good things about them. Our furnace was coming up on 20 years and since we have always wanted to move the unit to a more sensible location, we thought we would call on the team that installed our tankless water heater. We got a great quote from Bryan and were able to get Justin, Gavin, and Austin (Dave) out to the house just a few days later. The guys were professional and did a great job, and made sure that I had the app set up on my phone so I can control the thermostat remotely. I’ve had nothing but the best customer service from Superior, from Ericka in the office to Bryan from sales to Tony and the crew. If you need a new furnace or just need your current furnace repaired, call these guys.

Review 118 (2024-07-03 - Rating: 5)
Tyler did a great job leading his team as they installed a new air conditioner and furnace in my home. They were professional, friendly and left my basement cleaner than when they arrived.

Review 119 (2024-07-12 - Rating: 5)
Donald Weldy, Darrell Metcalf and Austin Osborne were the best. Great wormanship and very polite. Answered all questions and explained all equiptment. We were very satisfied with them and Superior Comfort should be proud to have them as employees.

Review 120 (2022-07-28 - Rating: 5)
Our AC stopped working and Superior came out same day and diagnosed the problem. We had to replace the whole system and they were able to fit us in within 2 days. Ethan and Donald came out and did a very professional job. They were great at explaining how everything works and we appreciate the job they did!

Review 121 (2024-04-23 - Rating: 5)
Fifteen years ago, 2008 Superior Comfort came out after I purchased a gutted bank foreclosure bungalow in Carleton. After 12 years, Only one small issue with that unit, they came out, the technician Tony remembered me, and fixed it good as new for a small service fee.Then, in March of 2024 I had a power surge that fried my old faithful furnace so again I called Superior Comfort of Flat Rock. Tony again came out to give me a quote. This time they sent out Justin and Gavin to install who were on time, professional, courteous, and got right to work. After a short while they were finished, they cleaned up the area just as they found it and I have a running furnace again. Ill call you guys sometime in 2040! Maybe Justin or Gavin might remember me too!

Review 122 (2024-12-22 - Rating: 5)
I highly recommend this company and Ryan who came out to my parents for me to diagnose there furnace thank you very much!

Review 123 (2023-11-29 - Rating: 5)
Zack visited my home and explained to me thoroughly why my furnace needed repair. He talked with me about my options regarding repairing my furnace or replacing it. I felt very informed after he left my home and equipped to make the best decision for me. He is personable, friendly, and makes great eye contact. He even whistled while he worked. He is a great asset to the company.Tony G. also visited my home to give me an estimate on a new furnace. He discussed my options with me and answered my questions. He was also personable and considerate.

Review 124 (2022-09-10 - Rating: 5)
The response to our ac repair was fast and immediate. When Donald and Ethan showed up, they were courteous and professional. They explained everything needed to be done very precisely. From the time we called to get an estimate to the time it was completed was all done with in a week! Thank you, superior comfort heating and air!!!

Review 125 (2024-12-23 - Rating: 5)
Showed up same-day during the holiday season. Very knowledgeable and friendly. Will continue to use their services in the future!

Review 126 (2024-06-20 - Rating: 5)
If I could give more than 5 stars I would! I contacted Kaylin to set an appointment for someone to come out to look at my ac. She made it work for someone to come out TODAY! Due to health issues and being let down numerous times, she made it happen. Ken showed up ON TIME and was absolutely amazing. He explained to me what is going on and gave me all my options. Even a couple “tricks of the trade”. Not only could I get the repairs financed as well (huge help) but he is going to be here first thing next day to get repairs completed. Never have I worked with such a nice and highly organized company. I am so ready to have this fixed….and between Kaylin and Ken…this will happen! Highly recommend!!!!!!

Review 127 (2023-06-08 - Rating: 5)
Rudy and Tyler were awesome, they got our new HVAC system installed and got rid of the old one in no time flat! I would highly recommend Superior Comfort for all your HVAC needs and definitely get their maintenance plan!!!!

Review 128 (2023-04-19 - Rating: 5)
Everything was great from the estimate to installation! Everyone we came in contact with was very professional and courteous! Jim did the initial estimate he was very informative and didn’t rush through he took his time and answered all questions professionally. Lauren was very helpful in setting up installation date, sending final estimate and bill promptly. Installation day went perfect. Tyler and Rudy arrived on time and worked efficiently! They were both very professional and took the time to review and explain to me how the warranty works. Tyler was very helpful answering any questions I had. They left the work area inside and out very clean and tidy! I highly recommend this company and would use them again for all my heating and cooling needs!

Review 129 (2024-02-06 - Rating: 5)
Very knowledge. Our experience thus far has been nothing but positive. Our techs Justin and Gavin were awesome.

Review 130 (2024-11-27 - Rating: 5)
Jacob is a great representative of the company I will be calling back for any future needs and will make sure to spread the word 10/10 thank you superior for the professionalism! 🐻

Review 131 (2024-07-10 - Rating: 5)
Justin was an absolute boss with our service, cleaned up our AC and it immediately started blowing clean! Quick and painless, and he even did all this in the rain! Great job Justin, thank you!

Review 132 (2025-01-01 - Rating: 5)
Superior Comfort service was stellar as always. Miciah was very thorough, knowledgeable and professional.

Review 133 (2022-06-11 - Rating: 5)
Awesome experience! Way to go Ethan and Donald on making this a successful experience. Those two were very professional, courteous and went over and beyond. Clean install, removed all debris and explained their actions every step of the install.

Review 134 (2022-07-21 - Rating: 5)
Top notch customer service! Our AC unit broke not fixable and we needed a new unit at pur home in Trenton. Justin and Rudy were out the next day and installed a brand new AC and replaced and installed many other additonal parts. Great service and I could not believe they were there the next day during the busy season. Highly recommend!!!

Review 135 (2022-09-09 - Rating: 5)
Just had our new furnace and A/C installed by Superior Comfort on Grosse Ile. Justin and Rudy did a great job getting the job done from start to finish. We can’t be happier and ❤️ having quality products installed by professional installers.

Review 136 (2024-04-23 - Rating: 5)
Our service provider, Zack, was very personable and honest. We had an issue concerning our hot water tank. He arrived later that day, troubleshot the issue and explained in detail the problem and the fix. We will definitely consider Superior’s services in the future.

Review 137 (2023-04-20 - Rating: 5)
Donald and Justin were very considerate of my home. They were in and out in no time at all! We had them install a whole house humidifier. Now I can pet my cat comfortably. Would definitely use them again when needed.

Review 138 (2024-01-18 - Rating: 5)
We had an emergency in the severe cold weather. Our Furnace quit. I called Superior Comfort and they responded immediately. Bryan came out and explained everything to us. He was professional and personable. He had a crew come out that evening and temporarily installed the new furnace to give us heat. On Wednesday, Tyler and Rudy came out to complete the installation of the furnace and air conditioner. Tyler and Rudy were the hardest workers Ive ever seen. They were respectful of our home and property. We were very impressed with their work ethic and would recommend Superior Comfort to anyone needing this type of service. Great job!!!!!

Review 139 (2024-01-22 - Rating: 5)
Excellent service! Superior Comfort was quick to come out and repair our furnace. Super friendly, knowledgeable and courteous service tech!!! Did not push you in to any sale. Fixed what was needed - made some suggestions. Prices fair! Would recommend this company and our service tech, Micah to anyone!!

Review 140 (2024-12-16 - Rating: 5)
Miciah was very knowledgeable, courteous and helpful. If I ever need service again, I hope I get Miciah.

Review 141 (2024-10-24 - Rating: 5)
This company is very professional, did an amazing job. I will use them if I ever need them. Thanks again.

Review 142 (2023-01-04 - Rating: 5)
Justin M. and Donald W. Gave amazing service!! They came within 24 hrs for my repair and was done within a few hours. Not only did they work fast, but was so respectful of my son bothering them ❤️ Very thankful!!

Review 143 (2022-08-09 - Rating: 5)
Tyler Sparks and Rickey ORourke were great. Both personable individuals and they are both an asset to your company. Your response time was fast, and the work is quality. Keep it up!

Review 144 (2022-08-04 - Rating: 5)
I have used this company many times in the past with different houses. They are so dependable that I don’t bother with any other estimates. If trustworthy work and quality is what you’re looking for, I recommend them without fail. This is my second furnace (other home) that they have replaced for me. Always on time, actually show up and complete the work in a timely fashion. Gave us education on the new system and how we needed to care for it. Not one thing to complain about. Literally. ❤️ They had a serviceman (Greg) out here the day I called, who provided a short term fix for the fan in the furnace so I could have air conditioning, and scheduled installation very quickly. And he was honest… gave me the options and possible times I had left on things, as well as pricing differences and explained the choices. I was so pleased with Greg that I had him out again to service my tankless water heater. Top notch service and education from him. My installers for the furnace, Tyler and Miciah were so courteous in my home and even took extra time to clean the mold that my old humidifier had caused in the ductwork. They could have just covered it up and I’d not have known, but they did that without me asking. My service was in Rockwood, 48173. Trust me when I tell you, in today’s world full of everyone not showing up or not finishing jobs, you will not get that with this company. I don’t even think twice when I need this type of help in my home.

Review 145 (2022-06-09 - Rating: 5)
Did a great job with my Moms new furnace and AC. Original unit was a huge monster, over 60 years old, tore out hauled away same day. Tyler and Micaha were constantly cleaning as they worked, and kept her informed throughout the process. Highly recommend to anyone needing service or installation.

Review 146 (2024-05-22 - Rating: 5)
Justin came and helped with my AC unit and I must say the level of professionalism is through the roof. He didnt try to upsell me, he helped me get everything back to normal levels and I am very happy with their service. Local, professional, and friendly!

Review 147 (2024-01-15 - Rating: 5)
Absolutely an amazing company! Not only did they take the time and effort to fix the issue with our furnace, but walked us through on what causes them so we can avoid in the future. I would highly recommend anyone looking for a reputable company to give them a call! I will be using these guys from now on! They have gained a customer for life!

Review 148 (2025-01-03 - Rating: 5)
Superior Comfort installed our furnace, ac, and tankless hot water in a day. Tyler and Ricky were professional, friendly, neat, and clean.They kept us updated on their progress and provided instructions for our new thermostat. We had heat and hot water within 8 hours. I highly recommend Superior Comfort!

Review 149 (2022-07-31 - Rating: 5)
From start to finish outstanding service.👍👍⭐⭐⭐⭐⭐all the way. Priced right respectful quick response from office staff and technicians. Shout out to office staff Kaylin and Lynn. Service tech Ken...amazing at breaking all the bad news.lol. installers Justin and Rudy. Fast polite super clean installing and with removal. One happy 😁 family.

Review 150 (2024-01-16 - Rating: 5)
Superior comfort is awesome we are renting a home so they were in contact with the owners to replace the furnace and ac unit. Donald and Evan were very fast and respectful while doing it all! They kept me up to date with everything and what they were doing and also kept in contact with the owners to update them! Thank you for being so polite and respectful! You guys are awesome!

Review 151 (2024-08-13 - Rating: 5)
Technician was friendly and respectful. She explained the work that was completed and answered all my questions. Will use again.

Review 152 (2022-08-19 - Rating: 5)
I couldn’t be happier with the professional service I received from Ethan and Donald installing our new AC unit. We will definitely be using Superior for all of our heating and cooling needs. Thanks again for coming out to Huron Township today, you guys are the best!

Review 153 (2024-05-01 - Rating: 5)
Superior comfort did a fabulous job on my heat pump, replacing my old air conditioner and modernizing it all. They removed it from the attic and installed it in the closet more convenient with a very quiet unit they did it professionally and with good speed. They knew what they were doing. From quote to finish was over a week but well worth it Salesman Anthony, techs Donald and Ricky did the great job on my installation and I would use them again.Jody

Review 154 (2024-03-27 - Rating: 5)
We had our furnace replace in a new A.C. Our experience with superior was fantastic. The gentlemen that came in our home were very polite. Well-mannered and explained everything to us. I would highly recommend this company to anyone.

Review 155 (2022-08-03 - Rating: 5)
Superior comfort came out a replced my chimney liner and vented my hot water tank and boiler. Tyler and Micah was very polite hard working and cleaned up after themselves very well!! Highly recommend

Review 156 (2022-07-11 - Rating: 5)
Zack and Ricky did an awesome job with the installation of our water heater . A few months ago they fixed our a/c and heater system . When my water heater went out on Friday , I already knew who to call . Those 2 guys had it up and running in. Zack , Ricky , thank you .

Review 157 (2024-01-26 - Rating: 5)
Ken Ross was awesome!! He came out to assess why my boiler wasn’t working appropriately. He figured it out quickly and ordered the parts. He got it working while waiting on parts. 3 days later he was back to install the new parts. He explained everything thoroughly and was very nice and personable.

Review 158 (2024-08-09 - Rating: 5)
Excellent customer service from start with setting up to end with installing unit. A+ service all around. Would highly recommend.

Review 159 (2024-10-31 - Rating: 5)
They were very nice and professional and I would definitely recommend them to others.

Review 160 (2024-11-07 - Rating: 5)
Zach was great.Was early (called first). provided me with quote for another project as well.

Review 161 (2023-09-11 - Rating: 5)
I was in a super tight time crunch to get a new water heater installed and Superior came in absolutely clutch! They had me set up with an appointment the day after Labor day, and I couldn’t have been any happier with the technicians and the seamless install process from start to finish.I also had them come out to check my gas and furnace and once again I couldn’t have been any happier with the results!Amazing company and trust worthy people to service your home!

Review 162 (2024-03-14 - Rating: 5)
Very friendly company. Tyler Sparks and Randy Almaraz were my technicians both were polite and easy to speak with. They answered all my questions and went over everything the did at the end with detailed instructions on how to proceed with general maintenance. Would recommend to anyone!

Review 163 (2024-08-02 - Rating: 5)
Miciah was very professional and knowledgeable when it came to servicing our air conditioning unit. Also, just an all around sweet young man!

Review 164 (2024-02-01 - Rating: 5)
Had thermostat problems at my business- Superior Comfort arrived the same day when I called! Ken recommended a thermostat that wouldn’t have any problems- he got the job done quickly and was very helpful with setting up my Sensei app to control it with my phone. Overall great experience with this company and Ken.

Review 165 (2024-07-02 - Rating: 5)
Rudy was a pleasure to have at the house to install our new furnace and ac unit. He was well mannered and very professional

Review 166 (2024-06-20 - Rating: 5)
Miciah did a great job! He took his time diagnosing my system and explaining my options, like a HVAC doctor. I appreciate his thoroughness. Great job!

Review 167 (2024-02-16 - Rating: 5)
We are so happy! Awesome customer service! Thank you Superior Comfort Heating and Cooling for making this whole process seamless.

Review 168 (2024-01-23 - Rating: 5)
Although the technician was very young he was very knowledgeable. He did a very thorough job of checking out the furnace and explaining to me each of the steps that he was performing.Based on the service that I received, I highly recommend Superior Comfort and Heating and Ventilating.

Review 169 (2023-05-04 - Rating: 5)
Ethan H and Justin M did a very efficient and excellent install with our entire install! It was an extremely long day for them with all they had to do and they did it without complaint. They were thorough with all questions, professional with the install, and respectful of time constraints that we had to be under. We so appreciate their exceptional work! We had an issue a few days later with a storm and Superior came back out to assist in a minor repair. Thank you!

Review 170 (2024-05-02 - Rating: 5)
Very good service. The person they sent out was extremely knowledgeable and helpful. Repaired my A/C for a great price. I would recommend Superior to anyone needing HVAC assistance!

Review 171 (2024-10-19 - Rating: 5)
Micah, was fast and efficient. I was very impressed! I will definitely use Superior Heating and Cooling again.

Review 172 (2024-05-01 - Rating: 5)
Im not post a review guy at all, this will be the 2nd one ever. As a business owner myself, Im very satisfied with my experience with superior comfort. My teqs name was Jake and gave great advice. The professional aspect & personal were spot on. Superior is officially my new Hvac company that I would recommend to my people with my name attached..

Review 173 (2023-12-10 - Rating: 5)
When we contacted Superior Comfort the salesman followed up to confirm time of arrival and showed up on time. Our furnace needs were very specific and we were kept well advised of estimates on date of arrival and installation. Tyler and Rudy showed up on time and got the job done efficiently. All debris was removed. A great job.

Review 174 (2023-11-23 - Rating: 5)
Jason did an amazing job installing a boiler system in a clients home! Professional, polite, and amazing service is everything that Superior Comfort gives! So thankful to have piece of mind knowing they took care of the install quickly before it turned cold!I also love their sign in my front yard!

Review 175 (2022-03-01 - Rating: 5)
Can’t thank these guys enough Justin, Donald & Conner We’re all great they went Above and beyond. We had a furnace and A/c replaced they Redid a lot of ductwork relocated Our furnace for us I would recommend them to anyone that needs anything done great group of guys and awesome company thank you guy’s so much.

Review 176 (2023-02-19 - Rating: 5)
Ethan, Miciah and Donald did an amazing job! Excellent work, care, clean up and did not mind my nosey cat Cedo investigating the basement 😀 Amazing group of young men! My husband and I are extremely happy with our Furnaces! Thank you 😊

Review 177 (2024-04-27 - Rating: 5)
Superior Comfort is a great family owned company. Micah did a fine job serving my furnace and had the issues corrected in no time flat!

Review 178 (2022-03-02 - Rating: 5)
Very happy with service provided! When Tony came out for quote he noticed something missing from our chimney and added it to quote and explained why it was needed. Justin and Donald went above and beyond at install! Without being asked they used rags as a protective barrier between the ladder and gutters!

Review 179 (2024-03-12 - Rating: 5)
Excellent communication leading up to the scheduled appointment. Our tech, Bryan was amazing. Very polite, knowledgeable, and friendly. Would highly recommend Superior to anyone.

Review 180 (2025-01-03 - Rating: 5)
Tyler and Ricky from Superior were excellent. Showed up on time, professional work, cleaned up, and explained everything about new furnace, A/C, and tankless hot water heater. Highly recommend!

Review 181 (2024-06-08 - Rating: 5)
Miciah was our technician and came out on a Saturday. Service was excellent and was able to explain the issue and resolutions. Would definitely recommend.

Review 182 (2024-03-22 - Rating: 5)
I bought my furnace and ac two years ago had them install it they were friendly and detailed now I just had them do a tune up and a cleaning Miciah was my technician love the customer service and he showed me the issues. I love how they do a detailed job keep it up guys I appreciate your business.

Review 183 (2024-12-12 - Rating: 5)
Micah diagnosed what was wrong with my furnace...cleared out the gas line and furnace works again!!! Thankyou for the suggestions as well

Review 184 (2023-12-13 - Rating: 5)
We have used Superior the past couple years for maintenance to our previous and very old furnace, and just recently had them replace that unit with a new one. Bryan answered our questions and provided a solid quote including special promotions and financing options. Techs Ricky and Donald installed the new furnace in well under a day, ran us through its operation, and the heat was on! The holidays will be warm and bright.

Review 185 (2024-07-24 - Rating: 5)
Zack is good at his job. He was very friendly nice to have a person that care about his job.😁

Review 186 (2024-07-02 - Rating: 5)
Great experience with this company and their technician Ken . He did a great job in repairing my drain for my central AC very reasonable price!

Review 187 (2024-03-29 - Rating: 5)
Had my furnace and AC replaced. Ricky, Donald and Maggie were very professional hard working explained every they did clearly. I will use Superior Comfort every time I did to call some. They go above and beyond

Review 188 (2024-10-16 - Rating: 5)
The staff and technicians were were awesome and super professional. Nothing but great things to say about our experience

Review 189 (2024-06-15 - Rating: 5)
I called Superior Comfort to tune up my AC unit. Ken came put. He was polite, professional, and explained what he did. I would highly recommend this company.

Review 190 (2023-10-15 - Rating: 5)
I recently had my boiler system checked out to ensure the system was ready for the upcoming winter season. Tony was on time and was extremely detailed in his inspection. Burners were removed and system cleaned, thermocouple, verified gas pressure. Identified an issue with the back flow preventer and made the repair on site. Checked the system amperage and insured all zones were working as required. Highly recommend using Superior Comfort for your heating and cooling needs. Their heating and cooling inspection plan will also provide a sense of security that your systems are working as planned.Thank you, again Tony, Superior Heating And Cooling for your excellent service.

Review 191 (2023-09-05 - Rating: 5)
I want to give a shout out to Donald and Rickie. They came out for a service call to replace our water heater. They did a great job with the replacement. Also, with me being out of town, they assisted my fiance with our gas dryer hook up, which was above and beyond what we asked for. Thank you for always reminding us of why we stick with Superior for all of our heating and cooling needs. Those two deserve praise.

Review 192 (2023-10-07 - Rating: 5)
Please send Zack back next year. What a professional young man. He knew everything and explained everything he did and everything we should know. Very pleased with his visit!!!

Review 193 (2022-07-12 - Rating: 5)
We replaced our old AC and furnace last year with Superior. We had comparison shopped and chose Superior for their reputation and the services and choices they offer, as well as comparable pricing. Tony came to our home to inspect what we had, to explain different options with pros/cons of all choices. Their team of Justin and Donald and another technician were prompt, professional, courteous, and left no mess behind. We were very surprised they could do the furnace and AC all in one day. It’s been almost a year and we are very happy we chose Superior.Shortly after this work was done, we needed a gas line opened for a new gas stove and they were also able to do this for us. This is a great company to work with. We highly recommend them.

Review 194 (2023-12-30 - Rating: 5)
I highly recommend Superior Comfort Heating and Cooling. About 4 months ago they installed a brand new A/C and Furnace in my house. They did an excellent job, they were very friendly to deal with and they gave me an excellent price! Very satisfied!

Review 195 (2022-02-03 - Rating: 5)
Today Superior Comfort came to install new ducts, vents, an intake valve and a humidifier. We live in New Boston and are finishing our basement; they did a great job. Justin, Donald and Jasper were wonderful. They were very pleasant, respectful and when they finished they cleaned up everything! They were prompt and worked all day and may have stopped for 10 minutes. They were very dedicated to completing this job in one day.I would definitely hire them again. Thanks again!!

Review 196 (2024-05-20 - Rating: 5)
Justin from Superior fixed our air conditioning problem. He was super nice and did a great job!! We would definitely recommend this company!

Review 197 (2022-08-18 - Rating: 5)
Rudy Almaraz and Justin Minnick installed my heating and cooling units for my home in Brownstown Twp! They did a phenomenal job and thanks to your company I have AC and heat again! Thanks so much guys! 😊❤️

Review 198 (2023-07-27 - Rating: 5)
They offer very high quality service! Office staff is courteous and helpful, it was quick and easy to set an appointment. Zack is an excellent technician. He called before arriving, walked me through every step of the process, and provided the service needed in a friendly and professional way. Book your appointment with confidence, theyll take care of you!

Review 199 (2024-08-25 - Rating: 5)
Don’t bother calling someone else-they might match Superior but they won’t surpass them for quality of service.

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