Richs Plumbing Heating & Air Conditioning, Inc.
Located in East brunswick, New Jersey
Address: 366 Cranbury Rd, East Brunswick, NJ 08816, United States
Phone: +1 732-387-6813
Rating: 4.7
Services
- Online estimates
- On-site services
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-12 - Rating: 5)
I just would like to give Tony his flowers. He’s an amazing plumber and has resolved all my leaking plumbing issues. I assisted him with some of my own handy work but he was very honest with me about replacement parts and labor. He has been the most reliable and down to earth person I’ve encountered. In addition, I would always recommend Rich’s Plumbing Heating and Air Conditioning Inc. Since I’ve purchased this home you have been there for me. They have resolved my HVAC replacement, leaking faucets and Hot tub issue. If you need top notch service Call Rich’s Plumbing and ask for Tony. He will not shine you on. -
Review 2 (2024-11-13 - Rating: 5)
D an excellent experience with Richs Plumbing, Heating & Air. They fixed my water heater quickly and efficiently, which was such a relief. The team was professional, helpful, and incredibly nice to work with. I really appreciated their fast response time and the quality of their work. Highly recommend if you need reliable plumbing and heating services! -
Review 3 (2024-11-29 - Rating: 5)
Great service. Had a clog at my restaurant on a Friday afternoon. Turned out to be 96 feet down. Tony Jr. had to get extra equipment to get the problem solved. If he had not gotten the problem solved, we might have been stuck until Monday.Tony got the problem solved right before we opened and put everything back together again spic-and-span in time for us to open. Great attitude. Great job. Ive used Richs plumbing several times for my home and business. The are very professional and quite reasonably priced. -
Review 4 (2024-12-28 - Rating: 5)
Tony and Javier are absolutely amazing! After calling they showed up less than an hour later and resolved the leak within a couple of hours. Great service and awesome work! -
Review 5 (2024-12-19 - Rating: 5)
I had an excellent experience with the team! I needed to have a bidet installed on my toilet, and they took care of it for me at no extra charge. Tom and Toney were both incredibly pleasant, helpful, and professional. They did an awesome job! Thank you, guys, for your fantastic service! -
Review 6 (2024-11-09 - Rating: 5)
When i called them on a Saturday, they answered, called back almost immediately with a 30min window for them to arrive. Tony Jr was here in less than 30min, and was fantastic! He identified the issue, and while it was a bigger job than we hoped for, he definitely saved the day! Not only did he get us back up and running - but he did such a great job cleaning up after as well. Will recommend 10/10! -
Review 7 (2024-12-10 - Rating: 5)
Great all around service. Tony Jr was great to talk to and very knowledgeable with our toilet installs. My wife and I will definitely be using Rich’s plumbing going forward and will be requesting Tony Jr. for our plumbing needs. -
Review 8 (2024-10-10 - Rating: 5)
Rich and the team were able to rectify our plumbing issues in short order, and were a pleasure to deal with. Our technician, Jacob I believe, was one of the most professional, courteous, straightforward, and skilled servicepeople weve dealt with in our 9+ years of home ownership. He came when he said he would, clearly explained what needed to be done, efficiently completed the job for the agreed-upon price, and cleaned up afterwards. What else could you ask for? Ill tell you! The fact that another local plumber quoted us nearly double for the same job! Thank you Richs Plumbing for your transparency and a job well done! -
Review 9 (2024-10-22 - Rating: 5)
My heating system was blowing cool air. I called Rich’s Plumbing and as usual my issue was resolved quickly. Thank you Rich and Anthony for always solving our plumbing, heating and air conditioning issues (over many years)! Consistently curtious, professional, and they always takes the time to explain the issue(s) and options. I highly recommend Rich’s Plumbing 👍🏻 -
Review 10 (2024-10-02 - Rating: 5)
Had a great experience today with Rich and Joe. They were professional , easy to work with, and took time to explain everything.There were other things I needed to have done, and they didnt put any pressure on me, which I prefer. In the end,they took their time, didnt rush, and was able to fix our kitchen and bathroom sink perfectly. They did an excellent job.I would definitely call Richs plumbing for another job and will recommend them to our friends. -
Review 11 (2024-11-17 - Rating: 5)
I have used them for multiple jobs. They are professional, reasonable when its comes to price. I havent had a bad experience using them. Recently had a smooth experience replacing gas water heater. -
Review 12 (2024-12-27 - Rating: 5)
Anthony, Tony, and Joe were great guys. Anthony came to access within the day and work was done the next day by Joe and Tony. Professional work, great attitudes and done so fast! Thanks guys! -
Review 13 (2024-11-14 - Rating: 5)
Beyond impressed! Jacob and Tony Jr. showed up at my house, the SAME day I called, to fix my hot water heater. Not only did they fix it within minutes, they were honest and more than fair with their price. They have my recommendation ANYTIME ! -
Review 14 (2024-12-28 - Rating: 5)
Tony and Javier were professional, personable, and knew how to troubleshoot! I highly recommend Rich’s plumbing and particularly these two smart and helpful guys! -
Review 15 (2024-07-16 - Rating: 5)
Wow! What incredible service I received today. Not only was the staff knowledgeable and professional when they arrived. When I first called the secretary Sheri was so sweet and understanding of my situation of not having no A/C in my house. We were all so very impressed with Richs Plumbing. I have to say one of the best services I have ever received by far! You gained a new customer thank you for your prompt service. -
Review 16 (2024-10-22 - Rating: 5)
Richs Plumbing arrived right on time and provided a fair estimate. The work was completed that same day as the estimate. The plumber, Jacob, was very professional and courteous and did an excellent job. I will ask for Jacob the next time I need anything related to plumbing work. -
Review 17 (2024-11-22 - Rating: 5)
Rich and Luis were very professional and did everything possible to find a solution for us and get our hot water back on and working. They stressed every possible method until they found the problem. We fully recommend using Richs plumbing and heating for their expetional services. -
Review 18 (2024-11-25 - Rating: 5)
Tony and David were great! They tell you exactly the problem got the part and very easy fast fix! Tony is cool and will make sure he will show you how they fixed it as well. Thanks guys! -
Review 19 (2024-08-15 - Rating: 5)
Great plumbers! Definitely would hire them again. Honest, fast and reliable. They came to do a diagnosis, provided a quote and fixed my leaks and plumbing issues in the same day. -
Review 20 (2024-05-11 - Rating: 5)
I have used Richs Plumbing in the past and the experience has always been good. The latest one involved an unforeseen issue that needed expedient attention. Corey and Russel were dispatched within a couple of hours of my call. They assessed the situation, and offered 3 options, including all the pros and cons. After making my choice, they offered to come early the next morning, as it was already very late. I agreed and, true to their word they arrived on time and did an excellent job, including the clean-up. They were very professional and approachable. In addition, they were personable and extremely courteous; their empathy appeared genuine. if I ever have to deal with another plumbing issue, I want THOSE GUYS! -
Review 21 (2024-09-30 - Rating: 5)
The plumbers were excellent. Evaluated the problem, explained it to me and completed the work very quickly. I have used Rich’s in the past and will continue to do so in the future. Highly recommend Rich’s. -
Review 22 (2024-08-01 - Rating: 5)
These people are Fantastic! I was going to change my kitchen faucet when everything i started touching went South and the job started snowballing into hell on me, Yea i know its just a faucet rite? No it was a mess everything was just shot and problems started to multiply by the minute, So i goggled local plumbers and by the grace of God I called richs and with in an hour they sent Jacob over GEEZ THANK YOU, He went into the job as only a professional could have and not only did an incredible job but even went and got the rite fixture to boot! All said and done he was absolutely a person i would employ if I had a business Thank you, And I will recommend and use these people from now on great service good people im happy. -
Review 23 (2024-07-11 - Rating: 5)
Came home from the weekend down the shore to find it was 80 degrees in my house. AC wasn’t working. Called Rich’s plumbing abd David came onsite to service my 1999 system. Turns out it was a capacitor. Was up and running within a few minutes. Great service and quick response. -
Review 24 (2024-12-06 - Rating: 5)
I want to thank Tony Jr from richs plumbing he did an amazing job I like his work ethic he went above and beyond for me I want to thank you again For being honest and having superb workmanship👍👍Highly recommended👍 -
Review 25 (2024-06-14 - Rating: 5)
Scheduling an appointment was fast. They came on the same day I called. The plumbers were friendly and competent and made me feel comfortable. They repaired my plumbing without damaging the tile (no easy feat). I recommend Rich’s plumbing. -
Review 26 (2024-08-19 - Rating: 5)
Luis and his partner did an excellent work. Very professional and courteous. I will not hesitate to refer them and your company to others.ThanksDonald -
Review 27 (2024-06-05 - Rating: 5)
Richs Plumbing Heating & Air Conditioning has been a part of my life for over 20 years. Their plumbers are top notch and very professional. I want to give a special shout out to Tony, who was BEYOND AMAZING a total perfectionist that made sure that everything was perfect with the installation of my new sink and toilet. I cannot put into words how happy I was with his professionalism and positive attitude. My apologies for the delay in sending this post since this bathroom renovation happened March 26, 2024. -
Review 28 (2024-03-24 - Rating: 5)
I manage multiple locations of a medical practice and I needed a new vendor to come out and assist with some reoccurring issues. Rich L. was on site and gave me his expertise. He was extremely professional and personable. We had an on site emergency and his team was able to come out same day- extremely efficient and awesome, clean work! He was honest and upfront so I understood the scope of work and had realistic expectations (which has been hard to find in previous vendors- personally and professionally), and even took the time to explain everything to me so I could explain it to my team. His teams who came out were thorough and did an awesome job! I definitely recommend Rich’s plumbing and hvac and I will be using them going forward! -
Review 29 (2024-11-05 - Rating: 5)
Service was great and quick. Tony Jr. was very polite and helpful in explaining the issue and offering options, then resolving once a decision was made. -
Review 30 (2024-11-02 - Rating: 5)
Tony Jr was amazing,1st and foremost they meet my schedule needs. 2nd they perform the services in a timely manner...Richs plumbing and Tony jr...excellent service.... -
Review 31 (2024-06-15 - Rating: 5)
I called them last night and didnt get a response until this morning. They were able to schedule me early this morning to fix the leak that had happened late last night. The technitians were helpful, esplained everything to me and took their time to fix what needed to be fixed with the leak. This was the first time Ive used Richs Plumbing service and I would highly recommend them to anyone who need Plumbing services. -
Review 32 (2024-05-31 - Rating: 5)
I recently had the pleasure of using this service, and I couldnt be more satisfied. The staff (Tony) was incredibly helpful and attentive, ensuring all our needs were met promptly and professionally. The quality of service exceeded our expectations, and I felt genuinely valued as a customer. Highly recommended! -
Review 33 (2024-01-03 - Rating: 5)
Luis and David replaced our furnace as it was outdated and having issues. Despite previous repairs they did on the old furnace, Richs Plumbing and Heating were able to assist me every step of the way. Im very impressed with the work and professionalism from everyone. Thank you so much for everything you did for us. Extremely satisfied. Top notch quality work. Super knowledgeable. And they took their time to do a proper diagnose. A+++ -
Review 34 (2024-06-26 - Rating: 5)
Richs plumbing are reliable and professional.When i have a emergency they come right away. I highly recommend Richs plumbing to anyone,Rich and his team actually care about there customers very rare today. -
Review 35 (2024-10-14 - Rating: 5)
Excelent service 👍Associates who completed the job were very coperative and explained everything prior starting the job . Will definately recomend to friends and relatives . -
Review 36 (2024-01-07 - Rating: 5)
Had a sewer pipe crack just before my house p-trap inside the house (in a 4-foot or so crawl space, not underground); thankfully the crack was along the pipe halfway up the pipe so it was still usable if the water flow was low enough. Called a few places but Richs stood out firstly by having responsive and very polite phone operators who gave me a time estimate for when the plumbers could inspect the issues that day. Unfortunately the plumbers couldnt arrive during the original window due to it being an incredibly busy time (the week between Christmas and New Years) but the same operator took the time to call me, apologize, and reschedule at my convenience the next day and I was very impressed with such a customer-oriented service approach (rare to see these days).Sure enough, the plumbers came the next day during the agreed-upon window, they listened to my concerns, answered all the questions I had, and they even gave me a few more options than I knew existed (such as taking the p-trap out altogether rather than just fixing the pipe!) and they gave me rapid and detailed quotes for each possible pathway forward, and they explained in detail the pros and cons of each pathway. We agreed to get rid of the p-trap and replace the broken cast iron pipe segments the following week, the plumbers showed up on time, they laid down tarps to prevent floor damage, and they got right to work. They were exceedingly courteous and did the work with care and were finished in about 2-3 hours. They made sure to clean up every single spec of dirt from the repair, and removed the old piping as well. They walked me through each element of the repair and answered all my questions, and explained again why every step was taken and the purpose of each element of the repair. Im very impressed with the quality of the work and with the customer-oriented approach every employee showed. After such a positive experience, Ill definitely be calling Richs first for any future plumbing in my house! -
Review 37 (2024-12-13 - Rating: 5)
Tony jr and david weren amazing they did a BIG JOB FOR ME AND FROM NOW ON THEY ARE GOING TO BE DOING EVRY SINGLE JOB FOR ME HIGHLY RECOMMENDED THANK YOU GUYS SO MUCH I APPRECIATE RICHS PLUMBING SO MUCH -
Review 38 (2025-01-05 - Rating: 5)
We had an issue with our furnace, and, as a result, did not have any heat on a really cold day. After contacting Rich’s, the technician came out much sooner than expected, and was able to fix the immediate problem. He also pointed out that the system was dirty and could be a cause of future issues. He performed the maintenance, and we should now be good to go for quite some time. Overall great experience! -
Review 39 (2024-05-08 - Rating: 5)
I needed a major repair to my A/C system. Richs sent Anthony who immediately understood the issue and responded promptly and professionally. They then gave me a reasonable quote. Richs sent four technicians (Camillo, Javier, Luis and David) to get the job done quickly. They came within a couple of days and were very efficient. -
Review 40 (2024-04-03 - Rating: 5)
I had been looking for someone to come to my home to add a connection for my gas dryer, I found this company and was soo happy with the work they did. I called and left a message, within 10mins i received a call back from the owner Rich himself, he was soo kind and within 30mins i had someone at my home to fix my problem, his name was Cory, very friendly and new exactly what he was doing. The best part was the price, they did not overcharge me like most of these companies. I will definitely be using them again for all my plumbing and heating issues. -
Review 41 (2023-10-04 - Rating: 5)
Last evening Rich Loehr came to our house to give an estimate and after we agreed he scheduled an appointment to install our new hot water heater the following morning. Luis and David were the technicians who came to our home to install our water heater. Both men were very personable and explained everything to us before starting the job. They were very neat and everything looks great! I would highly recommend Richs Plumbing. Thanks to Luis and David for doing a wonderful job! -
Review 42 (2023-02-04 - Rating: 5)
This company is great and I would 100% recommend them. I have had bad experiences with other plumbing companies, but I have finally found one that I will continue to use. Russ was the technician who came out to fix the problem and he was amazing. Very honest and knowledgeable. Any of the previous plumbers we have used always complained and charged more because we have small crawl space. I warned him before seeing it and he was actually very positive about the situation. I wasn’t expecting for the problem to be fixed the same day but he did it so fast. Price was very reasonable and good customer service all around. -
Review 43 (2021-03-03 - Rating: 5)
They installed 2 commercial strength steam humidifiers,connecting them directly to our furnaces. Extensive coordinated electrical work was also required. Many other HVAC companies (large companies) could not commit to this job,as they were not familiar or confident enough with these materials. Rich’s plumbing set up each unit to work in either manual or automatic mode. The automatic mode involves placement of multiple sensors in specific areas,including outdoor sensors. Everything works great and their efficiency and professionalism were impressive. I highly recommend this company especially for HVAC work. -
Review 44 (2024-03-06 - Rating: 5)
Called day before to make an appt for my tub no draining properly. They told me they’ll be here the next day. They are very punctual and fixed my problem within 20 minutes. Amazing work, highly recommend -
Review 45 (2023-09-16 - Rating: 5)
Had a great experience with this company. Office ladies were responsive and helped me out with questions and emailed me the energy saving rebate info. Service guy Tony was awesome and two other guys who came later to assist him were also friendly. Not only Tony did a great job installing my water heater, he hand wiped the floors with a small towel and cleaned up the debris at the end of the job. I surely did not expect this level of service from any other plumbing company. -
Review 46 (2023-08-07 - Rating: 5)
Tony from Richs Plumbling is fantastic! He installed my new oven and updated the gas valve with skill and professionalism. What really impressed me was how friendly and patient he was throughout the interaction. He arrived on time and took the time to explain everything clearly, making me feel at ease. I highly recommend Tony for his excellent service and expertise in appliance installations. Thanks, Tony, for a job well done! -
Review 47 (2023-08-29 - Rating: 5)
Luis saved our air conditioning!!! We had leaking from piping in the basement and he fixed and retubed it all! We also had the thermostat and compressor replaced. He was very thorough and polite and got the job done. We appreciate the honesty and that repairs were able to be made in order to keep most of the system working rather then the entire system being replaced. The company Richs itself is also very timely with a answering service at all times and they get back to you very quickly. Highly recommend for you all your plumbing, cooling, and heating repairs. -
Review 48 (2024-11-18 - Rating: 5)
A very good experience with Tony Jnr and Dave. They took care of my leaky tub spout and all is great now. -
Review 49 (2024-11-29 - Rating: 5)
Tony Jr was helpful and great very informative and helpful to work with thanks for you guys help we got your company on speed dial 👍 -
Review 50 (2024-12-11 - Rating: 5)
This is our second time using Rich’s Plumbiing. The first time was over the summer to fix our air conditioner and the service was excellent. This time we had no hot water and ended up needing a new water heater. Service was even better. They came within a half hour. The technicians were both very knowledgeable and very nice guys. They did the job immediately. I live in a townhouse where everything is crammed into a very small utility closet. It was not easy for them to do this job. But they never said a word. Just went to work and got it done. And cleaned up! We intend to use them from now on. Would highly recommend. -
Review 51 (2023-12-12 - Rating: 5)
Ive moved to my home a year ago. While exiting my shower the other morning I noticed a wet spot on the ceiling. On recommendation I phoned Richs HVAC. They setup an appt for the same day, unlike the other companies I phoned that morning.Upon arrival, Anthony and Javier took only minutes to diagnose the problem. They explained the problem and the repair so I understood and trusted the plan completely. In just a couple of hours the job was completed.The following day I went back to the attic to ensure all was well and noticed what a neat and efficient job they did esp how neat the heat tape was applied to the pvc pipe and then wrapped in the pipe insulation.Thank you for taking pride in your work. That is a rare find! I will know who to call when I need Plumbing or HVAC maintenance or repair. -
Review 52 (2024-06-23 - Rating: 5)
When the techs came out during the heat wave, they were able to quickly find out what was wrong and fix the capacitor. They were very knowledgeable, efficient, and respectful. -
Review 53 (2024-01-08 - Rating: 5)
Tony and Carmelo went above and beyond. They exude professionalism and are extremely knowledgeable. I’m a single mom, with little, to no, knowledge of plumbing, and Tony explained what he was doing (snaking the toilet) as he went along. They also left my bathroom cleaner than how they found it. I highly recommend them. -
Review 54 (2022-11-09 - Rating: 5)
I have used Rich’s Plumbing in the past at my mom’s house to replace old cast iron pipes. I was satisfied with their work so I contacted them today for my personal sewer pipe repair. Joe and Dave were excellent.Joe came in assessed the issue, and informed about the way to proceed. He was clear and honest in his explanation. He kept me informed throughout the process. Another job completed with my satisfaction and expectations met! -
Review 55 (2024-07-27 - Rating: 5)
My toilet kept refilling and water was leaking from shut off valve. Plumber came within hours and fixed my problems. -
Review 56 (2024-01-15 - Rating: 5)
Been using this company for years. Nothing but absolute great experiences with them and all their technicians. So lucky I found them. Thanks Richs plumbing for your excellent service, fair pricing, and friendly customer service. -
Review 57 (2023-06-16 - Rating: 5)
I am new to the Garden State and recently purchased a new home and new water heater through Richs Plumbing. Jacob installed the new water heater and he was outstanding. He was a one person worker yet he was efficient, effective, and thorough in the installation. He even cleaned up the work area and floors upon finishing the job. I would recommend this company for all my heating and air and plumbing needs. Job well done. -
Review 58 (2023-09-26 - Rating: 5)
Anthony and Rich did a great job fixing my leaking bathroom sink. Professional and patient with the issue. Also they installed my new kitchen sink and faucet. Great job. We highly recommend them. -
Review 59 (2024-10-23 - Rating: 5)
Tony jr came and fixed my pinhole leak he did an amazing job clean job If I need Anymore plumbing stuff I want Tony jr -
Review 60 (2023-05-04 - Rating: 5)
Discovered a bad leak from the kitchen faucet and called our local plumber. They couldn’t get us an appointment for another week so we gave Rich’s plumbing a call. They were able to see us same day for no extra cost. Tony came over and quickly discovered the issue. Gave us several options and did not push or pressure us to spend more than we had to. Issue was fixed in less than an hour. Won’t be using any other plumber other than Rich’s again. Thank you so much! -
Review 61 (2024-05-25 - Rating: 5)
I had a great experience from when I called to make the appointment until my leak was fixed! Tony V was very friendly and efficient. I highly recommend this company -
Review 62 (2024-03-08 - Rating: 5)
Rich and Jacob came to install my new water heater. They were quick, reasonably priced and professional. Everything was explained clearly and I felt very comfortable with them. -
Review 63 (2023-08-16 - Rating: 5)
Absolutely incredible! I called the main office and I had two techs arrive within the hour. Luis and and David were phenomenal! They explained everything very well and then got to work. They’re super professional, friendly and respectful. I can’t recommend them enough! Huge praises to Luis and David! -
Review 64 (2023-12-11 - Rating: 5)
12/11/23 - called about a leak but it turned out to be a different drain. Got the parts, done deal in no time. Great response last minute, super work, great price.Last year, Called at 9:30, said tech would be here between 11 and 2. Just hung up and said he was on his way. Great service (as they always have delivered). Daniel was super to work with. Best guys around. My “go to” plumbers for sure.Dave Krempecki -
Review 65 (2023-08-28 - Rating: 5)
Great quality of work and punctual service!Jacob provided a high quality, detailed and 5-star work plus provided valuable information about the warranty and care instructions.This is the second time I’m dealing with Jacob and he is definitely the one-to-go-to for future heating, plumbing or A/C work.Thank you Rich’s for the excellent service -
Review 66 (2024-10-28 - Rating: 5)
Jacob is excellent, courteous,helpful and knowledgeable. He is very honest. -
Review 67 (2023-07-24 - Rating: 5)
I was at work when Wilver came to our house, but my wife said he was very friendly, courteous, and knowledgeable. Any time we have had a plumbing or heating problem, Richs Plumbing has always answered our call and shown up in a timely manner. Great business and great people. -
Review 68 (2023-12-04 - Rating: 5)
We had a problem with our tankless water heater and Richs plumbing installed a regular tank heater for us. Great service and they left absolutely no mess, you wouldnt even know they were here. Friendly staff and the new heater is functioning flawlessly. Highly recommend. -
Review 69 (2024-03-13 - Rating: 5)
The work was done fast and efficiently. The guy rich did such a great job fixing thr kitchen pipes under sink. Such a fair price for the work. Would use them again when needed 100% -
Review 70 (2022-12-05 - Rating: 5)
The plumber, Joey was one of the most helpful, friendly and professional people I have ever met! He took the time to explain everything and was exceptionally thoughtful for my service. Joey is the main reason I wanted to share these great comments... he is the best! Highly recommend Richs Plumbing for fast response and great service!! Thanks again Joey & Happy Holidays! -
Review 71 (2023-01-17 - Rating: 5)
Rich’s Plumbing did an amazing job on my repairs. They were prompt, professional and courteous. Jacob was the technician who diagnosed and fixed the issues. He was thorough and knowledgeable. I highly recommend Rich’s Plumbing.A special thank you to Rich and his staff. Sue Berls -
Review 72 (2021-02-20 - Rating: 5)
Last Saturday the plumber Carmine came to my apartment as promised and at the expected time.He evaluated the leak in the Jacuzzi pipe line and mixing valve. He agreed to fix the damaged lines and replace the mixing valve on a day convenient to me.This Saturday he came back with the necessary equipment and completed the work. Carmine is friendly, pleasant and professional. He did an excellent job and left the place neat.I have in the past four decades, met many construction personnel and companies, Carmine was notably outstanding. His charges were reasonable.I would recommend Richs Plumbing company and the plumber Carmine to anyone without hesitation.SamLong Branch NJ -
Review 73 (2022-03-15 - Rating: 5)
We have used Rich plumbing many times always with the same excellent results. We never hesitate when we have a plumbing problem of ANY kind to call Rich plumbing for a solution to our problem and they have never failed us. One of their technicians, Nick, is truly excellent and we try to get his services whenever possible, however, all of the plumbers that they send are knowledgeable, capable, and courteous. We are very pleased that there is a company that can address the many plumbing needs that our home has needed over the years and Rich Plumbing has come through every time. -
Review 74 (2022-11-22 - Rating: 4)
I had a very good experience with Richs plumbing. Very professional service and honest. Joe and his assistant David replaced my tankless water heater. They were very conscientious and did a great job. Thank you Joe and David!The office is very responsive and professional as well which is such a bonus these days. -
Review 75 (2024-10-23 - Rating: 5)
Tony junior did the great job , he is nice guy and professional. -
Review 76 (2024-06-25 - Rating: 5)
Very customer focused. Had worked with Rich’s plumbing both for water heater and ac and they were very helpful and understanding -
Review 77 (2022-12-31 - Rating: 5)
Russel and his partner did a great job replacing my water heater and nearby pipework. Richs provided an appointment within my schedule (the following morning after receiving an estimate from them) which I appreciate. Will definitely do more business with them in the future for other plumbing needs. -
Review 78 (2022-09-27 - Rating: 5)
Lightning fast service, quality and affordable worksmanship. I called the office at 7am to schedule water heater replacement and they were in my house at 8:30 and done by 10:30 !!! Everything was installed as it should and work area was left clean. I received a quote from gold medal service that was more than double of what Rich’s Plumbing has charged me. I’m very satisfied with the work done and will definitely use them in the future. -
Review 79 (2021-06-26 - Rating: 5)
After calling around all of Jersey and getting quotes of $400+ and over a 3 week wait time for service I stumbled onto this company and was extremely thankful for it! Prices were EXTREMELY low in comparison to their competitors AND they were able to get someone out within the hour!I was worried that cheaper price and such quick response time meant they wouldn’t be legit but I was wrong. I had Anthony and Richie as my service technicians and they were amazing. As a first time home owner they took the time to teach me my units and even how to take care of the units to save me from having to spends 100s or 1000s of dollars to replace/maintain it. 5 stars is the highest I could give them but if there were more stars I would rate them even higher. I recommend anyone looking for plumbing or cooling services to use this company!Thanks again Anthony, really appreciate all the help!! -
Review 80 (2023-09-08 - Rating: 5)
Jacob installed a condensate pump. He was friendly, confident and informative as well as efficient. Could not be happier with the way things went.Anthony came out when my AC stopped working. He was efficient and thorough.Jacob was friendly, efficient and informative. He answered questions and dispelled any concerns I had.Joao did seasonal maintenance on my AC. He was friendly, efficient and honest.Richs was prompt, dependable and professional. Lorenzo did the work and he proved focused and efficient. He was straight forward and respectful in dealing with my concerns and the needs of the project. I am very happy with the work that was done, especially Lorenzos commitment, and would certainly use them again.Daniel came to do maintenance on my heating system. He was professional, friendly, polite and informative. He was able to pick up and correct problems with my humidifier left by my previous techs. Im happy with the quality of the work and signed up for yearly maintenance. -
Review 81 (2024-03-15 - Rating: 5)
Very knowledgeable and quick to figure out our issue! Upfront, reasonable pricing and provided honest expectations of future needs. Quick, efficient and will definitely call again for future plumbing issues. -
Review 82 (2022-09-13 - Rating: 5)
This company is my “call in case of emergency” go to. Every time I have called, Rich’s Plumbing has always came on time to help fix my toilet, sump pump and checked on my furnace and cleaned the drains. All the technicians that have come have been courteous and professional. I’m very pleased with their service. -
Review 83 (2023-03-09 - Rating: 5)
A family member recovering from surgery cannot climb stairs. The only toilet on the first floor became inoperable and had to be repaired immediately. Within an hour of my call a nice courteous technician Jacob was repairing the problem. I’ve been in a service business for 40 years and I was really impressed by Rich’s Plumbing. -
Review 84 (2023-05-02 - Rating: 5)
These guys are fantastic! Same day service, friendly phone rep and friendly repairmen. The two guys that came to fix my water heater were gentleman and knew what they were doing. I definitely recommend these guys if you have an issue and need prompt service. -
Review 85 (2023-03-24 - Rating: 5)
Very professional and was done within 15 minutes. Explained and showed me what he did. I am going to start using this company as my primary contact for plumbing repairs. I would recommend their service to all my friends. I am very satisfied. -
Review 86 (2020-06-06 - Rating: 5)
Absolutely Amazing! We called late on a Friday night when our AC was not blowing cold air. They understandably had a very busy schedule and gave us a service window of 10AM - 12PM the next morning. Our technician, Luis, was at our door at 8AM and had us up and running in 15 minutes. He was very respectful of the times and had a mask on the entire time. He offered extra services and let us know pricing before he did anything. They were able to process a payment in our driveway. I would HIGHLY recommend them if you are in need of service. -
Review 87 (2019-05-20 - Rating: 5)
Richs Plumbing was great. I have used them before and have never been disappointed. Tom was extremely knowledgeable and was able to diagnose the problem with my boiler and make the necessary repairs. He was courteous and professional, and most importantly, communicated to let me know when he was able to arrive at my house. Thanks again! -
Review 88 (2023-07-11 - Rating: 5)
Replace Furnace and AC. Great experience. The company sent a rep to diagnose problem. He thoroughly explained problem. Checked prices and they were the best. The installers were professional and patient with me allowing me to pester them with question after question. Cant go wrong -
Review 89 (2023-06-21 - Rating: 5)
Joao and associate were wonderful, arrived quickly and went out of their way to fix what I thought was unfixable, Im so happy to have found this company! will definitely use them again and recommend to everyone in my building. Thanks so much!-need to add, their customer service when I called was great too! -
Review 90 (2019-07-25 - Rating: 5)
I called Richs Plumbing because my sink was backed up and couldnt resolve the problem on my own. I called in the morning and they were here 2 hours later, very prompt. The technician was very nice and knowledgeable. He gave me a very reasonable estimate and performed the work right away, the problem was fixed within 20 minutes. I would definitely recommend Richs Plumbing. -
Review 91 (2021-06-25 - Rating: 5)
I was extremely satisfied with the service from technicians Anthony and Richie I just had to write a review. Both professional, persistent and patient with all my questions. Having one bathroom in the house with a clogged toilet was a very stressful situation. They were here in a few hours and got right to work. Unfortunately they used everything they had on their truck they had to go back to their shop to pickup additional supplies. Needless to say they continued to work and finally cleared the sewer line to the street. They were my lifesavers!! Would definitely recommend to family and friends. -
Review 92 (2022-12-07 - Rating: 5)
I used Richs when my main water line clogged causing my downstairs toilet to overflow. Not only did they get to us quickly, they took their time to explain, repair and fix the problem! I am so glad we found them! I highly recommend their service to anyone with plumbing issues. 5/5 stars. -
Review 93 (2022-08-05 - Rating: 5)
Anthony and his partner did an outstanding job replacing my old water heater. They worked efficiently, everything was done in a good way, it was all cleaned up and taken away. They’re professional and courteous. It exceeded my expectations. -
Review 94 (2023-07-28 - Rating: 5)
This is the first time I used Rich’s Plumbing and it won’t be the last. Tony explained everything to me as he installed a new kitchen faucet. He was professional and very personable. I was very pleased with the service!! -
Review 95 (2023-07-20 - Rating: 5)
Tony our tech was professional, courteous and did great work. They installed our water heater right away and made it a low stress process with a fair price, thank you. -
Review 96 (2022-11-23 - Rating: 5)
Andrew did a great job fixing my new kitchen sink drain problem! The contractor who installed it said there was nothing they could do but Andrew re-did the piping it drains great now! thank you Andrew and Richs Plumbing! It was easy to set the appointment and they were on time and professional!Frank Tralli -
Review 97 (2020-07-11 - Rating: 5)
Rich’s plumbing is highly recommended! We had a leak in our kitchen ceiling during a tropical storm. We called, and they were able to come out the same day! Our Service Tech was Carmine. He was very knowledgeable and professional! He had an awesome personality which made him easy to talk to. He showed us the ins and outs on everything we had questions to. He showed us where the leak was coming from, told us how it happens, and offered a solution to fixing the problem. I would definately use Rich’s again if we had any kind of plumbing problem! Thanks Again!;) -
Review 98 (2021-01-03 - Rating: 4)
Rich’s plumbing did a great job and I’d recommend them to anyone. Thomas the plumber drove a long way to get to my place. It took him just one look to diagnose the problem. He explained the pricing and it was fair. He showed up the next day with the parts and repaired the heating system in no time. During the whole ordeal, he was kind, polite and knowledgeable with a professional attitude. Thank you for exceeding my expectations. -
Review 99 (2023-07-05 - Rating: 5)
Each time Ive called for service regarding my HVAC System, the technicians were highly professional, knowledgeable and friendly, they are FANTASTIC!!!! They always explain the issues before any work is done and transparent with the pricing. The issue with my AC unit was found and resolved quickly and this, I recommend and trust this compan and always the first on my list to call. I always feel confident when using the service. -
Review 100 (2020-09-11 - Rating: 4)
Free Estimate and quick appointment. Asked them to call once they reach home. Technician came and about to leave without calling. My home sensor messaged me. Communication with the Technician was very straight forward and no polite/smiling. Not very rough but not polite either. Doesnt have patience and felt like he was in a hurry. Got the estimate and asked them to do the work immediately. Estimate is decent with 10% up and down comparing others. Very good in explaining but again not friendly/professional tone. He knows what he was doing and right to the core work, in and out in 10-15 mins. Great Technician but would have been better with some nice talking than aggressive. Would have been 5 star with little smile and patience. -
Review 101 (2020-06-19 - Rating: 5)
My central air conditioning stopped working and I hurriedly try to find someone who could come and do a immediate repair. I called Rich’s plumbing and they were able to send someone out the very next morning to take care of the issue. Before their employee arrived I got a phone call from their office letting me know the name of the person that would be doing the repair and the time that he would be showing up. Daniel showed up on time and was so professional and explained everything that was wrong with my unit. He had to go back to the warehouse to pick up some supplies but return shortly there after and fix my the unit. My house is cooling down as I am writing this review. I am completely and totally satisfied with the workmanship, the professionalism and overall experience I have had today working with Dan. I would highly recommend the company as well as their excellent employee Dan. -
Review 102 (2022-08-07 - Rating: 5)
Rich went above and beyond from the first time I called his company. I previously used Wind River Environmental and after 3 separate charged service visits, my problem still wasn’t fixed. Rich came out and fixed my problem with knowledge and professionalism, in less than an hour! Highly recommend and extremely happy with the services provided! -
Review 103 (2022-08-16 - Rating: 5)
Repair of a ac unit on a mobile home. In the past I have told them it was a mobile home, and when they got there ,they couldnt fix it or tried to push it off on another problem that wasnt the problem. When Dan showed up was a different story. Polite, friendly and knowledgeable . Identify and fixed my problem within 45 minutes. I seen the truck in our development alot and will highly recommend them 100 percent. Reasonably priced.. -
Review 104 (2021-04-06 - Rating: 5)
We had a sewer main line clog yesterday, which is a nightmare as you cannot use any water in your house. We called Richs Plumbing and within 2 hours the tech (Joe) was at our house. Roto Rooter had been here earlier in the day and could not remove the clog... Joe had it unclogged within 15 minutes. I was shocked. Joe was fantastically professional and polite, we could not be any happier with the service we received. Plus, they were cheaper than Roto Rooter.There are a lot of positive reviews for this company, believe them. This company was great right from the initial phone call.I will definitely use them in the future and will not hesitate at all to pass their information to anyone that I know is looking for a plumber.Thanks guys! -
Review 105 (2020-10-16 - Rating: 5)
Anthony and Rich were VERY polite, friendly and professional. They did an amazing job and did not quit even though the job was a real challenge and a real pain. After several attempts of snaking and still not unclogging we thought that the issue was with the main sewer line so we contacted American Water (Liberty) and they sent out a few technicians to see the issue. Anthony and Rich waited for them to arrive and stood there the entire time to see if it was in fact an issue with the main line. To our surprise the main line wasn’t the issue so Anthony and Rich went back it again. They eventually resolved the issue and solved my problem. Very grateful I had them as the ones servicing my plumbing issue. I’m hoping to not have any issue again but if I do, I want Anthony and Rich to be the ones who come and do the job. They should get a raise, they definitely deserve it and the company is fortunate to have employees like them. -
Review 106 (2022-06-30 - Rating: 5)
Technicians were exceptionally professional and friendly. They fixed my A/C system quickly and efficiently. My system is now good as new. I will recommend Rich Pluming to anyone who wants a worry free repair. I can trust Rich Pluming for honest work. -
Review 107 (2019-05-27 - Rating: 5)
We had a significant plumbing situation on Memorial Day weekend. I called three different plumbers and Rich’s Plumbing and Heating came through for us. Lorenzo arrived promptly and assessed the problem, then worked efficiently to resolve it and ensure it was resolved. Lorenzo was professional, considerate and diligent in making sure we were satisfied in the service he provided. Lorenzo clearly takes pride in his work and his vocation, which was refreshing for us to experience. Thank you so much Lorenzo and Rich’s Plumbing, now on my contact list when we need service again and happy to recommend you to others. -
Review 108 (2023-08-05 - Rating: 5)
Our hot water tank broke, we called this company and the next day Luis came and evaluated the situation, the following day we got a new tank. Luis was very professional and knowledgeable. I would def recomend this company. Thanks!!!! Great service. -
Review 109 (2019-10-02 - Rating: 5)
I had a leak in my toilet. I called Richs Plumbing and they were very responsive and got someone out to me right away. Nelson was the absolutely BEST! He explained everything that needed to be done and was very friendly and took great care in cleaning up any mess that was left. The price was very fair and reasonable for the work performed. I highly recommend Nelson and Richs Plumbing. -
Review 110 (2023-08-10 - Rating: 5)
Great experience with Joe and Danny. They were on time, friendly, and figured out the issue quickly. Quality efficient service at a good price. Will be using for seasonal maintenance going forward and any other needs in the future -
Review 111 (2021-04-01 - Rating: 5)
Richs plumbing was amazing from start to finish. I called, and within a few hours, Tom Style was at my home. We had previously had another plumbing company come, who was unable to locate the problem, and suggested we purchase a new boiler system. Tom took his time, was deliberate and beyond professional. He spoke with the Manufacturer of the system to get the information he needed to make the repair. To say he was anything less than wonderful would be an insult. He was a gentleman, and was ultimately able to rectify the issue completely. Kudos to Tom and Richs plumbing!!! -
Review 112 (2023-09-08 - Rating: 5)
Second time using Richs plumbing, would definitely recommend them. They show up on time. Do what they say they’re going to do priced very reasonable and pleased with the type of job that I received from them! -
Review 113 (2019-09-30 - Rating: 5)
Hired them for PVC bathtub drain. Showed up in 45 minutes and did great job. They tested the water to ensure no leak and gave me 1 year warranty on the labor. Price was very reasonable to the job. Also were very pleasant and professional. I Highly recommend them and will definitely hire them again in the future. -
Review 114 (2024-08-22 - Rating: 5)
Jacob is very professional and nice he knows what he is doing I recommend him. -
Review 115 (2022-05-25 - Rating: 5)
The plumber who came in was very kind, friendly, and helpful! He was very knowledgeable and explained thoroughly about what was wrong with my kitchen drain. The pricing for the services was, in my opinion, very fair. I would use their services again and I recommend using this company. -
Review 116 (2021-02-16 - Rating: 5)
Carmine swiftly diagnosed a clog issue and replaced an elevator pump in our home. Carmine was prompt, professional and took time to show us how the installation went and explain how the system worked. I was able to get an appointment quickly and Carmine was very timely and let us know when he would be arriving accurately. Work was completed quickly and to a good standard. I would highly recommend using Richs and will be contacting them in the future for plumbing needs. -
Review 117 (2022-08-01 - Rating: 5)
The technician Anthony from Rich`s Plumbing provided with us with an honest review of our HVAC system . Well worth the 85$ fees which are adjusted towards repair cost if we get any . Was knowledgeable and provided right guidance.. Before Rich , we had called 2 companies... both of them large companies with one who we had a worry free contract and the other who advertises a lot as if they want a medal. They both gave wrong advice and diagnoses , one asking us to replace the whole hvac after looking at it for less than a minute.. and the other one trying to push unnecessary repair of a part which was not even non functioning and costing as around 2500. even if i had done the repair , i would be out 2500 and still my hvac would not be working as it was not malfunctioning in the first place. Rich would be my first call next time although this was the first time i used their services.. and was quite happy with it. Would recommend them based on my first and only experience -
Review 118 (2018-09-26 - Rating: 5)
Thinking we had a major plumbing problem, I called Nicky at Richs Plumbing & AC of East Brunswick. She was polite, professional and truly interested in assisting. She dispatched a technician and he arrived to my home in less than an hour. This technician, who was also polite and profession, reviewed my plumbing problem and quickly identified it as not being as serious as initially thought. The issue was immediately corrected to my satisfaction. Richs Plumbing staff showed real concern in assisting with my plumbing problem and followed thru by correcting it quickly. Many thanks for a job well done! -
Review 119 (2019-10-06 - Rating: 5)
Saw a leak in my basement by a pipe and so quickly looked up a plumber to come out. Saw the amazing reviews for Richs Plumbing so given they were still open (Sunday call) decided to give them a try. We could not have been more pleased. Nick the plumbing tech that was sent out was quickly able to see the issue and fixed it in a snap! We also had other concerns with some other faucet/plumning issues as we are new homeowners and he took the time and patience to explain everything that was going on and gave suggestions on what we could do and or needed to be done. Nick was professional, knowledgeable and arrived very quickly. We will def be using these guys again and highly recommend them for your plumbing needs. -
Review 120 (2019-05-24 - Rating: 5)
Lorenzo came right on time and sized up the situation. I got a fair price and felt confident in his ability. He was very pleasant and careful withinstalling the unit. I found Richs plumbing on Angies List. One incentive for using him was also the fact there was no service charge to come out. Usually when there is one I just go to another plumber. I usually get 3 estimates before I make my decision. Look job Lorenzo! -
Review 121 (2019-01-03 - Rating: 5)
I just wanted to take the time to say how happy I was that I chose Richs Plumbing! Gary was the person sent to install my humidifier. He did a great job and later that day when I had a different problem, he came back right away. He went out of his way to make sure that things were up and running for me asap. Very professional, very nice person I would definitely recommend him and Richs Plumbing in the future! -
Review 122 (2021-03-31 - Rating: 5)
I called this company to get a second opinion. The first company claimed that our evaporating coil was rusted and needed to be scrubbed or replaced to the tune of $1250. Richs examined the coil and assured me that it was fine. I truly appreciated the honesty and integrity of this company. Its true that the coil was rusted, but they explained to me that it doesnt affect its performance. I will definitely call Richs Plumbing again should the need arise. Thanks so much! -
Review 123 (2019-04-09 - Rating: 5)
I highly recommend Richs plumbing. I had several items that needed work and I could not be happier with the work Lorenzo did. Lorenzo reviewed the work and presented a very fair quote. The next day he got to work and was done in a few hours. He was amazing. The work looks great and works perfectly. He worked very cleanly, professional and made sure it worked to his satisfaction. You know when someone takes pride in their work and Lorenzo differently does he didn’t just re-pipe he laid out the piece, so it would look right just like he would want it to in his home. Thanks to Lorenzo I can now happily say I have a plumber Richs plumbing who I can call on when the next problem comes up. -
Review 124 (2023-01-16 - Rating: 5)
Highly recommend this company for all plumbing needs! Russ did an amazing job with the installation of my toilets. He was very personable, took his time, and made sure things were done right. -
Review 125 (2020-07-02 - Rating: 5)
My experience with George from Richs Plumbing was better than I ever expected. He arrived on time and had to tackle a few tasks that we needed remediated. One of them turned out to be much harder than originally thought. George was dogged and wouldnt give up until it was fully fixed. Took extra time and effort and still asked for the originally agreed to price. He never gave up and my family and I will be able to enjoy our holiday weekend now, without worries. Thanks, George! -
Review 126 (2022-06-14 - Rating: 5)
I have used this company before, and had great success as they took care of various household jobs / repair work. My service rep Nick was on time, friendly, professional, knowledgeable, and he educated me throughout the garbage disposal installation process. **He double-checked everything, and removed the old disposal before he left. Well Done 👍 -
Review 127 (2019-08-07 - Rating: 5)
Nelson is very conscientious and competent. He explained everything clearly in advance. When he didnt have the requisite parts, he immediately ran out to buy the part, and returned expeditiously. He completed the project rapidly and competently. The project cost exactly what the pre-estimate had predicted so no surprises. We have been Richs Plumbing customers for almost 30 years and always been very pleased with their service. We recommend them highly, and Nelson represents the company well. -
Review 128 (2024-03-20 - Rating: 5)
Did a great job on my new heating/ac unit & changing my kitchen faucet. Very neat & puctual. Would definitely recommend. -
Review 129 (2019-10-14 - Rating: 5)
This company was awesome. They were on time and very friendly. I needed an estimate on some work that I thought I needed completed, but Rich eased my mind and left some money in my pocket because nothing was wrong! He could have easily lied and said something was wrong when in fact nothing was wrong at all. Honesty is always the best policy and if I ever need anything I will use this company! -
Review 130 (2020-06-21 - Rating: 5)
Rich’s plumbing is always so responsive and very nice. I’ve used them two times now and both times they were able to come right away. Carmine was very professional and lovey to chat with while he was making the repair. This is an honest, and trustworthy company. I won’t go with anyone else but these guys! -
Review 131 (2020-08-08 - Rating: 5)
It was nice to get a real person on the other end of the phone. they immediately connected me with someone who could come to my home that same day and fix my problem. Nick came to my home. He was very clean courteous and professional. I would definitely use this company again and I highly recommend them. -
Review 132 (2020-05-28 - Rating: 5)
Very professional and quality work by Tom and Mark. I had my sewer line hydro-jetted on May 28th 2020. The plumbers were on time, kind and courteous to my unique situation and estimated my job correctly to where I didn’t have to pay additional funds to square away the bill.Will use them again, and I highly recommend. 5 stars -
Review 133 (2021-09-15 - Rating: 5)
I needed to have my HVAC repaired after flood damage. Richs plumbing were able to come out and do the repairs the day I called. The estimate was more than fair and the installation techs were great. I will definitely use Richs again. -
Review 134 (2020-10-22 - Rating: 5)
I called for a quote and they did a free in home estimate. They were super professional and the customer service was amazing! Very honest and very reasonably priced the gentleman Anthony that installed our water heater was quick and efficient since i have two small ones at home. I would recommend 1000% ! Thanks again ! -
Review 135 (2022-05-30 - Rating: 5)
Called them Thursday morning—no excuses—gave me a three-hour window when someone would be here—Daniel and Marc were very respectful and fixed my A/C. I had waited 3 days for a call back from another company I used to use just to hear they couldn’t fix it, without coming to see it. Kudos to Rich’s Plumbing. Thank you for relieving my anxiety! -
Review 136 (2022-08-19 - Rating: 5)
Highly recommend Jacob from Richs plumbing. We had a problem with a toilet and a faucet. Jacob did the investigation and recommended few solutions for us to choose from and post that he was able to repair the problem. He was very professional, patient and friendly through the entire process. Would certainly call him again for any future needs. -
Review 137 (2020-03-11 - Rating: 4)
I was a little bit frustrated at how long they took to get to my house but i am understanding that they are about an hour away from me. But besides taking a long time to get to me everything else went great. The technicians were very friendly and they did a great job at fixing the leak on both my sink and second floor sink. I was very happy with the pricing as well because i have went through another plumber in my area for other plumbing issues and they over charged me alot. They were deffinelty worth the wait and were very helpful. -
Review 138 (2024-11-16 - Rating: 5)
TONY JR WAS EXCELLENT I loved him hes very nice and does very clean work hes the best I cant tell you how much we appreciate Richs plumbing for looking out for us -
Review 139 (2024-06-07 - Rating: 5)
Anthony was knowledgeable and patient with my questions. Also felt he was honest with his recommendations! -
Review 140 (2022-06-21 - Rating: 5)
I have used Richs Plumbing before and was very pleased which is why I am using them a second time and again very pleased. Wonderful Wonderful Wonderful. I am a regular customer and will continue to be a loyal customer. Bravo!!!!! Also the technicians are terrific. Sincerely, Denise Celi -
Review 141 (2021-02-25 - Rating: 5)
We had a MAJOR problem with our furnace (gas fired furnace/hot water base board heat). The spicket on the side of the furnace was leaking all the water out of the pipes and we had no heat. To say that the drained furnace water created a mess is an understatement and it was so cold outside! Rich and Anthony arrived and explained they had never seen that happen before. They were at my house for 4 hours but they were able to fix the problem and once again we have heat. We cannot thank Rich and Anthony enough!!! Yes, we would highly recommend Rich’s Plumbing! -
Review 142 (2013-10-26 - Rating: 5)
Richs Plumbing is great. My water heater broke and they came within a hour. The technician was very polite and I was very pleased with the work he did. I never leave reviews but I was so happy that they actually came so fast and fixed it within 2 hours. I would highly recommend them. -
Review 143 (2023-09-21 - Rating: 5)
Had to have a New Kitchen Faucet installed, called for the service, in a hour Dan was here and done all in twenty minutes and without an appointment.This is my third time I used this service, never a problem afterwards...Price a little high but unless you know someone this is what you have to pay. I highly recommend this vendor for service. I will always use Richs -
Review 144 (2023-04-08 - Rating: 5)
Russel was extremely professional and helpful. He did an outstanding job of fixing the water damage that was bothering us for sometime, completely and as quickly as possible without compromising the quality.Nirmalya3 Ross Ct, East Brunswick, NJ 08816 -
Review 145 (2021-05-21 - Rating: 5)
AC wasnt blowing cold air. Anthony came out yesterday to diagnose the issue. He was patient, took his time, and accurately diagnosed the issue, all while explaining what was going on. Anthony was incredibly patient with my many questions and was fun to talk with. The service was professional, efficient, and finished promptly. Price was also reasonable.Please consider them if you have any issues with heating, plumbing, or AC related issues, the other reviews here are spot on! -
Review 146 (2020-01-09 - Rating: 5)
Impressed with the quickness and easy process.My furnace started to malfunction last night. I called today 1/9 at 4:30pm and they were at my house by 5pm. When they showed up they introduced themselves and got to work immediately figuring out the issue within minutes.Luis explained the issue and it took less than 30 minutes to fix. The price was reasonable for the work performed. I will definitely recommend this company if asked for a suggestion. -
Review 147 (2020-07-23 - Rating: 5)
Louise and his helper were fantastic! We had another Plumber/HVAC company come in to evaluate aprox 4 weeks ago-and they wanted to replace not only the machine causing the issue with our upstairs air temp (too warm-not holding the temp setting) but BOTH air conditioners! We decided to call Ralph’s and Louis came in with his helper who was a very well spoken professional person-same day-they evaluated the problem, assured me that they would be able to replace one motor and clean the condenser on one machine and get it up and running again. They were honest, professional and so knowledgeable! It is working beautifully now and we are hoping it will hold up for many seasons in the future.Nice to have such capable people with such professional demeanor taking care of our property.Hooray Rich’s!! Thank you to Louis!Unless something unforeseen happens-We couldn’t be happier!! -
Review 148 (2023-04-24 - Rating: 5)
Add them to your trusted contractor list. Technicians Anthony and Rich (the latter not the owner) were professional and thorough. As a bonus, my dogs liked them too. I’ll use them again. -
Review 149 (2019-06-23 - Rating: 5)
I called Rich’s over a gas leak in a boiler resulting In shutting the tenant’s Gas off. I spoke to two plumbers before finding Rich’s and they told me I had to change the four year old boiler!!! A few other companies couldn’t come for a few days. Thankfully I found Rich’s, who sent Nelson within an hour and fixed my issue for less than $100. Thank you for being fast, honest and professional. Will continue to use this company for future issues. -
Review 150 (2021-02-17 - Rating: 5)
I contacted Rich’s Plumbing to address an emergency situation caused by a clogged drain. An expert, Carmine, arrived within two hours as promised and the problem was solved. Carmine was courteous, professional and knowledgeable. I recommend this company to any homeowner who is looking for honest and trustworthy experts to resolve issues related to plumbing, heating and air conditioning. I will most certainly be contacting Rich’s Plumbing to resolve any such issues that may arise in the future. -
Review 151 (2021-04-13 - Rating: 5)
I had an outdoor spicket that was leaking and a shutoff valve on the inside that wouldn’t turn off. I called Rich’s plumbing and they were here within 2 hours. George was very nice,friendly,and very professional. I got a brand new spicket and shutoff valve with the handle,no more dial to turn. The pricing is very reasonable over other plumbers out there. I will be calling them back shortly to replace my kitchen faucet. -
Review 152 (2017-06-08 - Rating: 5)
Emergency situation where Main sewer pipe (inside the house) clogged at 9:30pm. I called them based on google reviews and they were able to get a plumber out within half hr. He took a detailed look at the problem, figured out the possible cause (clogged trap) and quickly went to work. Took about 50mins total to make sure clog was completely removed and system was working well again. Being an inquisitive new home owner, they took the time to explain the plumbing system to me and the steps to remedy the problem so I can better understand how it all works and how to detect a problem and possibly fix it, which I really appreciated. Ive heard a lot of sewer repair horror stories especially with people using these chain type plumbing companies, especially regarding false diagnosis to get you to pay for unnecessary work or charging lots of money for late hr repairs. These guys are independent and seem honest and reliable. When it comes to pricing, they are not bargain basement but do charge a fair price for quality, non rushed work if you like that sort of thing. I do hope to never have an emergency where I need a plumber again but if it does I would not hesitate to call on these guys again. -
Review 153 (2017-02-12 - Rating: 5)
As a Realtor and a prior client, I have been recommending Richs Plumbing for some time now. When a client has a home that needed Heating or Plumbing Repair work in order to sell or due to an Inspection Issue, I refer them & tell them you can use whomever you like- but give them a call. All of my clients that have used Richs Plumbing were very satisfied!! I have gone to these homes after the work was done and seen 1st hand and gotten nothing but THANK YOUS for recommending them as well. My clients are happy because they were PROMPT, came when they said they would, REASONABLY Priced and were very courteous, unlike some contractors that have taken advantage of the SANDY VICTIMS, Richs Plumbing went above and beyond. Their office staff is also very polite when you call & they always follow up. Nothing but great things to say here in Ocean County NJ, Helen -
Review 154 (2019-12-08 - Rating: 5)
What a life Saver!. I needed washer faucets repaired and after several OUTRAGEOUS quotes from several plumbers, Nelson came and fixed my issue promptly with expertise and professionalism! At times,, as a homeowner, you are at the mercy of the plumber; but Nelson explained exactly what needed to be done at a reasonable price. I will definitely use and recommend Richs Plumbing for the foreseeable future. Honesty and integrity is what truly matters!!! -
Review 155 (2020-01-03 - Rating: 5)
George is a very experienced and professional plumbing expert. He quickly diagnosed my first floor toilet issues, projected cost and worked confidently and tirelessly and quickly, lending some key advice as his work progressed.I can truly recommend his work, attitude and demeanor; everyone who is lucky enough to have him as their serviceman is truly fortunate.Thanks for your PROMPT attention to my plumbing need,Ted Shankoff -
Review 156 (2021-01-13 - Rating: 5)
We have been customers of Rich’s plumbing for 20 years. Each time our calls were answered promptly, work done quickly and efficiently, reasonable prices and all technicians have been knowledgeable and thorough! Anthony was our technician the other day and did a great job!! -
Review 157 (2020-07-15 - Rating: 5)
Richs plumbing has great value and truly care about the guest. Extremely honest with work needed and price. Justin made sure he conducted all the test on the compressor and double checked with his boss just to make sure. He even came back because I wasnt sure about something and explained everything again. This company and Justin are my go to company from here on out. -
Review 158 (2023-04-25 - Rating: 5)
Juan and his assistant were on time, they took all safety precautions, since my repair was to replace the furnace chimney cap. I was impressed with their efficiency. Wish I had them working for me at my hospital before i retired. -
Review 159 (2018-08-04 - Rating: 5)
Between my first call to them to diagnose the issue with my hot water heater and installation of a new heater was all of 5 hours on a Friday evening.Rich (the owners son) is a thorough professional. He came to do the install after one of his men had stopped by my house to make the initial diagnosis.After the unscrupulous plumber I had had the misfortune to deal with over the course of the preceding 5 days, the experience with Richs Plumbing was sheer relief!Never call a plumber without checking their BBB rating first. I learned my lesson the hard way. -
Review 160 (2018-06-20 - Rating: 5)
Tom and Kevin did a fantastic job replacing my 2nd floor HVAC that broke down, with the coil being in the very hot attic. They did the work when they said they would, the price was great, they were knowledgeable, friendly and overall great guys. This is the second time Ive used Richs Plumbing and I have no complaints at all. I highly recommend. -
Review 161 (2019-11-12 - Rating: 5)
Nelson was pleasant, and professional. He was quick and able to unclog the kitchen drain. He cleaned up afterwards and provided tips to keep things running smoothly. One small thing- my new cabinet was narrow and he nicked the wood interior. Overall, I’m grateful to be able to use my sink again. -
Review 162 (2024-11-07 - Rating: 5)
Tony jr was very professional, prompt, and thorough! Recommend him for any plumbing issues you may have! -
Review 163 (2020-11-17 - Rating: 5)
Weve had these guys over to deal with our aging heating systems 4 times in 2 years and theyve delivered every time, (different, complex problems each time). They are very professional, THOROUGH (they didnt stop until they found the answer), informative, courteous, responsive, and the work speaks for itself. We know were going to have to shell out eventually for a new system and when we do, we know who to call.Special shout outs to the dispatch team, Justin, Danny, and Rich. -
Review 164 (2020-07-07 - Rating: 5)
My old water heater stopped making hot water and also started leaking. I looked online for a plumber that installs and repairs tankless water heaters. I left my name and number with a few local plumbers to call me the next day. And Rich’s plumbing called me first thing the next morning and they were willing to see me right away. My old water heater had two problems and I couldn’t justify putting money into such an old heater. Rich’s plumbing ordered a new unit and installed it today. They also installed valves to flush it out when the need arises. I am really happy to have hot water again. Also the main office calls you about a half hour before they arrive. And they remove all of the parts and old unit. -
Review 165 (2024-11-21 - Rating: 5)
Tony Jr. and David were wonderful in clearing out a stubborn clogged drainline. And they cleaned up afterwards. Highly recommend. -
Review 166 (2020-10-27 - Rating: 5)
My heating system was blowing cold air. I found this company on Home Advisor, they called within minutes of completing my request and sent a technician within two hours of our conversation. The technician arrived promptly, was very professional... taught me tips to use a new homeowner and completed the service in a timely manner. I will surely be using them again. -
Review 167 (2019-07-21 - Rating: 5)
Unfortunately, I have had to call upon Richs on more than one occasion. Fortunately, the staff at Richs has always come through! During this recent heatwave a number of HVAC companies were not even able to accommodate next day service, Thomas (1 of Richs great technicians) was able to come within hours and get the job done, as they have in the past. Thomas has done work at my home before and is always punctual, friendly, and competent. Thanks Richs Plumbing and Thomas- my family is staying nice and cool due to you! -
Review 168 (2021-03-17 - Rating: 5)
I had a horrible emergency plumbing situation this morning-sewage coming back up my pipes into my basement bathroom. I got a recommendation from someone, googled their info, and called in panic mode. The lady on the other end said someone would be there asap and Carmine was here like an hour later! Ive had emergency plumbing before and other companies have made me wait until it actually got worse and cost me more. Carmine quickly diagnosed the problem and immediately grabbed his tools and got to work. He was great- worked quickly and had a great overall attitude, made me feel comfortable about an awkward situation...lol I mean it was gross. Thankfully he was so detailed and he even explained the problem, how to prevent it, warning signs, etc-very professional and will be using Richs plumbing again!🙂 -
Review 169 (2023-10-12 - Rating: 5)
I used Rich’s plumbing for the first time It started with a phone call and I spoke with Sara who was professional courteous and a pleasure to deal with I also actually spoke to rich senior and rich junior the owners of the company they scheduled me for next day for 9:00am they showed up next day at 8:55 there lead technician Luis was there answered all questions very knowledgeable and very experienced dealing with Rich’s plumbing was quick and easy got the job done right away at a great price highly recommend this company you will not be disappointed -
Review 170 (2017-08-09 - Rating: 5)
Tom was excellent. But so is Danny, Nick, & Hugo.Tom installed my Delta Windmere in seconds flat, and would have done so without some of my prep help.My long time price pfister ate a hole in a weird place to leak from.I could have done this repair myself, however the price pfister went from leaking to needing buckets quite fast.I didnt have the time to do this repair, so I called Richs Plumbing. They have done work for me for a quite a few years now.I have a background with repairs, construction and architecture. The staff I mentioned above are very knowledgeable.My town inspector was impressed by the job I pulled a permit for. Now thats really saying something about their work quality. -
Review 171 (2018-12-20 - Rating: 5)
Lorenzo was very nice and did the job with ease and in a timely manner. We appreciate his kindness. He explained the work that he would have to do in a way that was easy to understand he did a great job and double checked his work... Thank you we would definitely use this company again. -
Review 172 (2019-04-22 - Rating: 5)
We had a difficult problem that need to be fixed the shower diverter was leaking behind the shower wall. It was a very tight fit to get in there without tearing out the wall. A young plumber was able to get into the tight space what this small fingers and fix the problem plus that prices were reasonable I was very pleased with the work and the prop courteous service they provided Id be more than happy to use them again thank you so much for repairing my leaky shower thank you -
Review 173 (2023-02-02 - Rating: 5)
Jacob is so knowledgeable, patient, kind, bubbly, and just all around great guy. Definitely knows his stuff, great listener, problem solver. Highly recommend him and the company. I am for sure keeping them in my rolodex for any future issues/projects! -
Review 174 (2024-12-03 - Rating: 5)
Tony Jr. & David were awesome! Highly recommend. -
Review 175 (2024-10-22 - Rating: 5)
Called them for an emergency, arrived same day, clean proper work. We love to see good service. -
Review 176 (2020-02-24 - Rating: 5)
Had to call Richs Plumbing twice recently for two different problems. The Tech, Carmine was very professional, knowledgeable, prompt and very friendly. There prices are also reasonable. I will call Richs for all my future plumbing needs. -
Review 177 (2020-01-28 - Rating: 5)
I am going to give it 5 stars because I just got a brand new water heater installed and had a good experience. I haven’t experience any problems since it’s brand new. Nelson was my technician. He was very pleasant and knowledgeable . He answered my 100 questions and I appreciate it. A water heater is expensive but I felt confident with Nelson recommendation that I purchased the new water heater. -
Review 178 (2022-12-13 - Rating: 5)
I kicked myself for not calling these guys first , would have saved a lot of money ! These guys will be my go to Plumbers.From my first call to the shake of hand when the job was completed the experience was great . I miss good customer service , Thank you for that. Rich D is the man! -
Review 179 (2022-11-30 - Rating: 5)
Joe came out to service our clogged and leaking kitchen sink. He was knowledgeable, honest, and conscientious!The problem is fixed and I am so happy. He Is also just a really nice guy! -
Review 180 (2018-06-27 - Rating: 5)
Richs Plumbing couldnt have been easier to work with! They were responsive to phone calls, worked with our schedule when it came to arranging appointments, explained exactly what the cause was behind our problems, and got the job done quickly (but didnt sacrifice quality for speed). Wed definitely use them again. -
Review 181 (2019-07-02 - Rating: 5)
Called to get an estimate for a leak we have coming from our upstairs bathroom. They were able to come out the next morning. The tech checked everything out and told us we just need to re-grout our tub. Checked our pipes and all. In addition, noticed the dampness in our ceilings and referred us to a company that can help. Very honest and thorough did not try to hit us with any fees. Will definitely use them when needed in the future!! -
Review 182 (2019-04-12 - Rating: 5)
Called Richs Plumbing this afternoon for a bathroom shower cartridge that broke while I was trying to replace it with a new one. Lorenzo arrived promptly and was able to extract the broken cartridge and install the new one. He was polite and professional. Excellent service!! -
Review 183 (2017-10-07 - Rating: 5)
I called this company for HVAC issues and they said they were coming Within the hour and they showed up at exactly the time they said. The plumber Tom who came in fixed the problem quickly, did not overcharge and gave me some advice.I used this company on another issue and the same service, I will definitely call them again definitely 5 stars! -
Review 184 (2021-01-19 - Rating: 5)
Nick and Rich showed up and explained what they were going to do to fix the problem of my sewer main backing up at the outside clean out. They explained costs and the process which they took to eliminate any extra expenses. They were respectful and hard working. I will definitely use them again and ask for the same crew. The problem was out in the street and nothing could be done on their end, however we were able to get the town to come and jet the sewer main and richs crew stayed and worked with the city to identify the break inbthe street. They were outside working for 5 hrs straight in 40 degrees weather. Great team work and im very happy with the work they did for me. -
Review 185 (2014-03-22 - Rating: 5)
For my husband and I our first big expense (aside from the wedding) was learning we needed a new water service line. The task of finding and hiring a reputable and competent company was something we were both overwhelmed with. The day it happened Richs Plumbing was out that afternoon with an estimate. The plumber came to our home with an idea that would save us both time and money while still ensuring that we would have a brand new water line to alleviate future leaks. Other companies wanted to dig up our entire front yard, demolish our walk way, our remove all of our HVAC equipment to make a hole in our laundry room. We hired Richs Plumbing to do the work and we were both impressed and relieved to know after a week of no water things would finally get back to normal! They showed up on time, worked quickly, and cleaned up so well. The men that were sent to our home were professional and willing to stick around when the water company was 3 hours late! I cannot say enough about Richs except thank you and I would certainly recommend your company.