Ninja Plumbing, Heating and Air
Located in Eagle mountain, Utah
Address: 3802 Chilton Cir, Eagle Mountain, UT 84005, United States
Phone: +1 801-997-8909
Rating: 4.9
Services
- Identifies as disability-owned
- Identifies as women-owned
- Online estimates
- Language assistance
- Repair services
- LGBTQ+ friendly
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2025-01-08 - Rating: 5)
First of all their prices are way better than anyone else. All of their technicians have been great. They replaced my furnace/AC and my water heater. I had an electrical issue with the furnace two years later and they fixed it under warranty. I couldnt be more pleased with their services, and I will always go straight to Ninja for anything. -
Review 2 (2024-10-03 - Rating: 5)
It is always great to work with Ninja Plumbing & Air. They did a tune up on my heating system and let me know that is running great and some future repairs that may need to happen in the new future. It is great to have the heads up. Great to work with and I would recommend. -
Review 3 (2024-11-23 - Rating: 5)
Ian came in like a Christmas miracle and saved us from freezing to death in less than 2 hours. He had everything he needed and knew exactly what our problem was basically instantaneously. Phenomenal work. Very thankful! Will def call again if needed in the future. -
Review 4 (2024-10-14 - Rating: 5)
Tech Arrive on time and was very polite and respectful. Got the job done so quickly he didnt even charge me for his work. Ive used Ninja Plumbing before and am so impressed with their work that we signed up for their annual maintenance plan. Really a good company. -
Review 5 (2024-11-08 - Rating: 5)
They are the first company that has taken the time to take my furnace apart to make sure it is SAFE no matter what repairs may be needed! They answered all my questions and were great! -
Review 6 (2024-08-06 - Rating: 5)
Great guys. Had to do a new system and they had it done in a few hours and was great to deal with. Had Kary do the service call and explain what was wrong. Hutch and John did the new install. All 3 guys was great to deal with. -
Review 7 (2024-12-13 - Rating: 5)
I couldnāt be more impressed with the exceptional service from Ninja Plumbing Heating and Air! From the moment I called, their team was incredibly responsive and professional. The technician arrived on time, was friendly, and quickly diagnosed the issue with my plumbing. Not only did they fix the problem efficiently, but they also took the time to explain what went wrong and how to prevent it in the future. The pricing was transparent and fair, with no hidden fees. I truly appreciate their commitment to quality work and excellent customer service. Iāll definitely be calling them again for any future plumbing needs. Highly recommend! -
Review 8 (2024-11-23 - Rating: 5)
Ian had the Most amazing customer service and super super fast! Knows exactly what hes doing and will get the job done! I would put 10 stars if I could! -
Review 9 (2024-09-08 - Rating: 5)
Couldnāt be more satisfied with ninja. The install experience was painless. But when I had an issue that developed over the weekend after hours the help and support was 6 stars!! Would most definitely recommend ninja. Happy camper here! -
Review 10 (2024-11-05 - Rating: 5)
A little expensive, but twice now Ive used them for furnace-related emergencies, and theyve been able to come out same day, and get it fixed quickly. Thats worth it to me. The two techs Ive worked with have been friendly, transparent, and honest. -
Review 11 (2024-10-24 - Rating: 5)
I love this company, I have been using them for years. They respond timely, provide fair pricing, and list out options to help find the right fix for your budget.I have multiple homes, and I use their subscription model which is affordable. I have had zero downtime for both my AC and furnace units since I have switched to that model.They landed me as a customer for life 3 years ago. I bought a new home the day before Thanksgiving. My furnace wasnt working that first night, and I put in a request with multiple companies. They were the only company that responded, and they responded immediately around 2:00 am and they had someone scheduled to come out by 8 am Thanksgiving morning.I have had a handful of situations where I have needed immediate assistance over the years, and EVERY time they are there the day I call to fix the situation.Great group, highly recommend! -
Review 12 (2024-08-13 - Rating: 5)
I have had ninja plumbing and heating at my house twice(different issues each time). The technicians were on time, polite, efficient and very informative. Highly recommend this company and I would happily call them again if anything else goes wrong. -
Review 13 (2024-12-13 - Rating: 5)
I canāt say enough good things about Ninja Plumbing Service! I had an issue with a leaking pipe late in the evening, and they responded immediately. Their team was able to schedule a plumber to come out the very next morning, which was a huge relief.The plumber arrived right on time and was incredibly professional and courteous. He took the time to explain the issue in a way I could easily understand and worked quickly to fix everything. The quality of the repair was outstandingāI could tell they really care about doing things right the first time.Itās rare to find a company that combines quick response time, exceptional workmanship, and such genuine kindness. Iāll definitely be calling Ninja Plumbing Service again for any plumbing needs and recommending them to friends and family!5/5 stars! -
Review 14 (2024-10-29 - Rating: 5)
Ninja is fabulous to work with and you cannot beat their service. It has brought me back for todays install in a new home. I will be a customer for life. Hutch and John thae completed the install of my furnance (replacing the 45 y.o. one that was here) were quick, knowledgeable, and seemless. Isreal that came out for my quote was wonderful and knowledgeable as well. -
Review 15 (2024-10-04 - Rating: 5)
Joshua is one of the best technicians Iāve had in my home for any service. Kind, knowledgeable, honest and takes the time to explain why you do or do not need certain services. Wish all home service people were like him. 6/5 stars for Joshua! -
Review 16 (2024-08-21 - Rating: 5)
Ninja has been fantastic! While we were out of town our AC went out and the techs and staff went out of their way on a weekend to help get the AC back on for our children at home! Since then they have followed up with excellent service when needed. Love that they are independently owned and are not a company of investors! Thanks so much! -
Review 17 (2024-12-08 - Rating: 5)
I had problems with my furnace turning on and ninja heating and plumbing were fast to show up and fix it . Thank you for fixing the problem and Iām enjoying a warm house again. -
Review 18 (2024-08-21 - Rating: 5)
We had patch out today to fix our sump pump and had a great experience. He was positive and friendly and considerate of our home. He was able to fix the issue and also looked at our water softener and helped with that. Thanks again patch for saving our home and for your positivity the whole time. -
Review 19 (2024-06-29 - Rating: 5)
My air conditioning quit working in the middle of summer. I called Ninja and they were able to respond so fast and I was so grateful. Our technician, Kary, was so friendly and helpful. He was knowledgeable and able to fix our problem right away. I highly recommend Ninja! -
Review 20 (2024-10-23 - Rating: 5)
Im a new customer and very happy I contacted them for my furnace tune up. Joshua was very professional. Price is very good. -
Review 21 (2024-10-04 - Rating: 5)
Completed an awesome job concerning the AC install. Informed me with its operation with new thermostat. Thanks for the best 2 installers who completed it. -
Review 22 (2024-07-22 - Rating: 5)
Awesome service! Came out promptly and found the issue with our AC within minutes. Fortunately it wasnt anything major and they only charged us $80 for the service call! Our AC is now working. I appreciate honest business that have the customers best interest in mind and ninja definitely showed that. Veryimpressed and highly recommend. -
Review 23 (2024-08-12 - Rating: 5)
Joshua showed up when expected. Was very friendly and professional. Did a great job, was quick and efficient. Made suggestions on heat/settings for the most benefit from the system. -
Review 24 (2024-12-27 - Rating: 5)
Owner personally called me after a discrepancy in pricing. He made it right with me and I was impressed with his desire to make sure he left me the customer happy -
Review 25 (2024-08-15 - Rating: 5)
Ninja Plumbing Heating and Air have worked on our furnace, replaced a toilet and have come out on a few other minor calls. They are always timely, professional, knowledgeable and courteous! From Angela who schedules, to Patch the plumber to (and of course I canāt think of his name) who worked on our furnace, they are sincerely the best. I feel confident and pleased to have become a loyal customer of Ninja Plumbing Heating and Air and would highly recommend them. -
Review 26 (2024-08-12 - Rating: 5)
Edit to previous ReviewI previously posted a negative review based on an experience I had with Ninja a few weeks back where I felt like I was dramatically overcharged for a compressor that had gone out in my AC unit.Ian (the owner) took the initiative to reach out and look into what had happened and discovered that he had been dramatically over charged from his supply house, and that had slipped through to me. He made it a priority to make things right, regardless of who was at fault.As a small business owner myself, I know how it is common for these types of things to happen. What is uncommon, is for a small business owner to jump in and make things right, and that is exactly what Ian did.Getting the job done is easy, being honest in your dealings is what gets my repeat business. Give this guy your business! -
Review 27 (2024-06-21 - Rating: 4)
Ive had two service calls with this company on two separate issues. They were great to quickly fit me into the schedule after my first call for an AC issue during a hot spell, and I really appreciated that. Both technicians were very friendly (perhaps a little too talkative?) and they both had recommendations for additional services I might want to consider, though neither was pushy or went for the hard sell. The service fees on both issues were very reasonable.Overall, Id recommend! -
Review 28 (2024-10-20 - Rating: 5)
When they showed up very friendly and out going they ended up having another guy come due to unsure what the problem wasThey fixed my heater in a timely manner everybody I spoke to was very friendlyI would recommend this company reasonable price too -
Review 29 (2024-10-03 - Rating: 5)
I have been on the monthly payment plan with Ninja for a few years now. Ive been happy with all aspects of working with them. Definitely a good find. I feel lucky that Jasper has been taking care of my HVAC. He is pleasant and professional.Update on October 2, 2024:Jesse has been coming out to my house every six months for years. He is thorough and kind. I trust him to be honest when something does or does not need to be repaired. Today, I had a last minute family conflict and Ashley worked with me so well. This is a great company to work with. -
Review 30 (2024-08-05 - Rating: 5)
Katy with Ninja air came out on a hot Sunday to fix our ailing AC. He was professional and prompt. Thank you so much Ninja and thank you Katy! -
Review 31 (2024-08-19 - Rating: 5)
Very quick and efficient. Got the quote on Friday and had it done by Monday. Couldnt be happier. The options and price was very competitive. -
Review 32 (2024-06-12 - Rating: 5)
Kary is very helpful in explaining what he is doing and why he is doing it. Also, just a fun person to chat with. Very personable, knowledge, and efficient. Ninja has taken care of me for 4 years and I hope their excellent service continues. -
Review 33 (2024-12-30 - Rating: 5)
Ninja is awesome. The local, honest, genuine service providers that you hope for. Not the big corporate guys that nickel and dime you. I had Patch come out and service my garbage disposal. Another company had come out the day before and told me it was broken and quoted me astronomical prices for replacement unit and services. Patch from Ninja came out and immediately diagnosed it as jammed, he in-jammed the unit, and got it back working within minutes. Saved me hundreds of dollars honestly. Just a genuine guy who has years of experience and knowledge. Iāll definitely be using Ninja again going forward, love the genuine feel and quality service. -
Review 34 (2024-07-08 - Rating: 5)
On time, friendly service. Itās never fun paying for an AC fix, but the technician was helpful and knowledgeable. Reasonable service fee. -
Review 35 (2024-06-23 - Rating: 5)
Kary did a great job. My coils and blower were filled with debris and he identified the lack of flow right away and was able to take care of everything. I am very appreciative that we got our AC back in shape during a heat wave! Thank you! -
Review 36 (2024-07-01 - Rating: 5)
Best company I have ever worked with! Great people and very knowledgeable. Had our a/c up and running in no time -
Review 37 (2024-07-01 - Rating: 5)
Kary is awesome! I appreciated his expertise and professionalism. I appreciated his help, and even signed up for the subscription they offer. Looking forward to being lifelong customers of Ninja. -
Review 38 (2024-06-17 - Rating: 5)
Joshua was completely professional and went many extra miles in the heat and dirt to get our AC unit working. He has a tremendously upbeat attitude and excellent work ethic. We figured we wouldnt be able to get help for weeks, but Ninja helped us immediately. Thats a lifesaver in this heat! We are so grateful that Steve from American HVAC gave us such an excellent referral and trusts Ninja Heating & Air & Plumbing to handle overflow and customer needs immediately. Thank you, Ninja! It is so nice to be cool again! -
Review 39 (2024-05-29 - Rating: 4)
These guys were quick to respond to a diagnosis call. Had some mis communication about billing, but can definitely speak to the fact that Ashley in the office was really wonderful to work with and helped seek a quick resolution. Really appreciate her. -
Review 40 (2024-07-13 - Rating: 5)
Joshua showed up on time. He did a good job evaluating the A.C unit. He did a good job & made a plan to fix the A.C unit. -
Review 41 (2024-07-24 - Rating: 5)
Israel took excellent care of us. Quick and easy quote, equal to or less than most others! -
Review 42 (2024-07-12 - Rating: 5)
Very nice and informative of issue on AC unit. Didnāt feel like i was being scammed on what fixes needed to be done. Standup guys and company to work with -
Review 43 (2024-08-30 - Rating: 5)
Great people, good communication and they obviously know what they are doing. I would highly recommend Ninja to anyone! -
Review 44 (2024-10-05 - Rating: 5)
This whole process was handled in a very friendly and professional manner from start to finish.I recommend this company very highly -
Review 45 (2024-08-03 - Rating: 5)
Great service Kary! You showed me preventive maintenance and explained everything you was doing. Again, Great service š -
Review 46 (2024-08-14 - Rating: 5)
This company was amazing through the whole process! got out to us very fast and joshua was a fantastic tech ! Thank you ninja! -
Review 47 (2024-02-10 - Rating: 5)
Amazing company! We had a problem that needed resolved ASAP. They were on it like blue bonnet! They showed up within an hour and had it fixed! Very professional and friendly! If you want a no pressure, great prices and fast service this is your company to call! Thank you Ninja! -
Review 48 (2023-10-25 - Rating: 5)
Had them tuned up my Furnace to prep for the winter. They were easy to work with and provided a great Service. Scheduling was quick and easy. Very responsive. Great customer service overall. Will definitely hire them again for any HVAC maintenance needed. -
Review 49 (2024-07-11 - Rating: 5)
Very effectively done. Kind and courteous job well done. I will use this company again and refer to my friends and family. -
Review 50 (2024-12-01 - Rating: 5)
Amazing service, on time and got same day service. Saved me from cold!I donāt remember the name of the technician unfortunately, but he did a very good job of detecting the issue and fixing it quickly with a good price.Thank you! -
Review 51 (2024-06-15 - Rating: 5)
What a wonderful experience from calling and getting the appointment on Christmas Eve no less. Joshua was at our house in 30 mins. He found the problem with our heater, and took care of it on the spot. You have a new customer for life. Thanks Ninjas -
Review 52 (2023-12-24 - Rating: 5)
On the night before Christmas Eve - this place actually responded quickly! Friendly answering service (Mindy) who actually could tell me more than āIāll page the techā ā within 1 hour Josh came out to our house to fix our furnace. We had a few parts that needed to be replaced and our cold house was getting warm again, Josh was incredibly personable and knowledgeable. Christmas is saved! Thank you! -
Review 53 (2024-10-30 - Rating: 5)
Great team of professionals! Thank you to Israel, Huch and Kary. -
Review 54 (2023-06-26 - Rating: 5)
Ninja was awesome!! They were professional and respectful. They took great care to keep things neat and clean. Most importantly, they went above and beyond to fix my ac in a timely manner and for the best price possible. I would 10/10 recommend them for their skill and customer service!! -
Review 55 (2023-07-19 - Rating: 5)
Itās hard to find a company will stand behind their promises of good service. Ninja is one of the companies that do. I reached out to Ninja because they had great reviews. There was a misunderstanding that arose after the service was completed and I got a call from the owner same day to mitigate the confusion. He even went on to offer to stop by personally and double check everything was running properly. On top of that, he sent me pictures of all verification was done. On top of everything, he gave me his personal cell and asked me to text him anytime with concerns or questions.When is the last time you have had service like that? Itās a lost art. If youāre looking to get ac done or any of their other services, call these guys. Great service doesnāt just mean it is done right. It means questions/issues that arise are quickly addressed and mitigated. That was done with Ninja. Thank you so much! -
Review 56 (2024-08-28 - Rating: 5)
This place is great. Theyāre fast and affordable and really nice to work with. -
Review 57 (2023-07-11 - Rating: 5)
We used Ninja HVAC for a new AC install. They were absolutely amazing. Ashely was a pleasure to work with. She followed up with us in a timely manner, provided feedback from the technical experts and coordinated a meeting with Ian for a quick and effortless quoting process. The installation was very well coordinated and in time before the heat wave. Highly recommended. Thank you. -
Review 58 (2023-12-03 - Rating: 5)
Kary went above and beyond to fix our furnace. He had to do so much to help us with what we needed. He called everyone and went back and forth to get the parts we needed. Definitely would recommend Kary again!! Hes also very friendly and personable and we loved talking with him. Kary is the best! -
Review 59 (2024-11-27 - Rating: 5)
Your techs are knowledgeable, professional, friendly and a pleasure to talk to. -
Review 60 (2024-05-20 - Rating: 5)
Amazing service! Patch is great! Both knowledgeable and professional! They will definitely be my next call in any of my plumbing needs. -
Review 61 (2024-04-05 - Rating: 5)
Punctual, friendly, did a good job explaining what was going on with our AC, and the various options we had. Didnāt pressure us into spending more than we needed to. Great experience. -
Review 62 (2024-07-23 - Rating: 5)
Technician was helpful and professional. Did the inspection efficiently and did not try to upsell me. -
Review 63 (2024-06-13 - Rating: 5)
Joshua was great. Replaced a motor and a capacitor and had us up and running in Just a couple of hours. -
Review 64 (2023-12-15 - Rating: 5)
God bless Hutch with Ninja Plumbing. I consider myself pretty handy with plumbing, but my kitchen sink drain would just not budge and I was ready to just light my house on fire. Hutch did the dirty work (literally) and saved the day. So grateful for the quick appointment, updates about arrival and friendly service. -
Review 65 (2023-05-25 - Rating: 5)
We were trying to switch to a Smart Thermostat and somehow made it so neither the old or new one worked. So we called Ninja and received service very quickly (they were able to squeeze us in same day!). Joshua was very knowledgeable and was able to identify and fix an issue that we didnāt even know was there. Well-priced for quality work. Would definitely recommend! -
Review 66 (2023-02-20 - Rating: 5)
After the Handy app kept canceling our appointment, I decided to switch to Ninja and shortly got great results on the same day. Joshua was on-time, very professional, enthusiastic, and very helpful. He repaired our furnace, replaced the capacitor and heat sensor, and talked with us about the lifespan and long-term maintenance of our (pretty old) furnace. Iāll gladly put the contact sticker he gave us on our furnace for future service! -
Review 67 (2024-01-17 - Rating: 5)
Contractors told me it was impossible to set up my nest thermostat with my zone control system. Ninja came out and in less than an hour figured out how to get it set up. I highly recommend ninja to anyone. -
Review 68 (2024-06-28 - Rating: 5)
As always, another great service visit from Ninja. Thanks for keeping my cooling system in working order! -
Review 69 (2023-10-03 - Rating: 5)
We had them come out and do an Airco tune up for us. Super helpful and professional. I dont know anything about HVAC but they took the time to explain every little piece to me and walked me through what they were doing exactly. They noticed some small things that wasnt part of the tune-up and told me how to get them fixed. Didnt try to sell me hard on any upgrades or parts like a lot of others do. Highly recommend. -
Review 70 (2023-12-27 - Rating: 5)
Wonderful experience! Ninja helped us repair another companyās major mistake on our mini split. They treated us very well. -
Review 71 (2024-09-16 - Rating: 5)
Well priced, speedy and professional. Would use them again. -
Review 72 (2024-10-22 - Rating: 5)
Great service! On time, quick and to the point. Very knowledgeable. -
Review 73 (2023-12-04 - Rating: 5)
These guys are a small company, locally owned, really honest. They take the time to do things right and explain everything in detail.Would never do something unless it actually needed done. Totally trustworthy and very reasonable prices. -
Review 74 (2024-07-19 - Rating: 5)
UPDATE AGAIN: USED THEM FOR MY MOTHER IN LAWS AND THEY HELPED FAST! JOSHUA WAS AWESOME AND SO FRIENDLY! THANK YOU AGAIN! AND THANKS FOR COMMING DOWN TO PAYSON!!!!UPDATED: USED THEM AGAIN AFTER A FEW YEARS AND STILL THE BEST OUT THERE!!!!Israel came and not only did he fix my a/c, he went above and beyond to take care of me as well! He is awesome. This company out of 4 where the only ones to get me in today from my a/c being broken the day before. I love this company ! -
Review 75 (2024-09-05 - Rating: 5)
Kary did a great job addressing all of my HVAC needs! -
Review 76 (2023-10-31 - Rating: 5)
Replaced my furnace, did it in a timely manner, were on ttime, and Im very satisfied. The technician was very thorough and helpful. I will call them again for any further assistance. -
Review 77 (2025-01-08 - Rating: 5)
Perfect and reliable. Thanks again! -
Review 78 (2024-06-13 - Rating: 5)
Patch was prompt, honest and great to interact with. Ive got him in my rolodex now. -
Review 79 (2024-01-10 - Rating: 5)
Iāve used Ninja Heating and Air a couple of times and have continually been impressed. Theyāre very thorough, professional, and fair. Iāll continue to use and recommend them! -
Review 80 (2024-10-18 - Rating: 5)
Technician was very professional and thorough going through the health of our furnace this AM - He explained in detail what he was doing and even took photos of what he did - We will continue to be a membership customer of Ninja Plumbing & Heating. MG -
Review 81 (2024-07-23 - Rating: 5)
Israel came and gave us a bid he was so knowledgeable and kind and was super fair and priced honestly! -
Review 82 (2024-08-11 - Rating: 5)
Awesome intervention. Fixed within 2 hours of call on a Sunday -
Review 83 (2024-03-13 - Rating: 5)
Ninja always does a superior job for me. The technicians are very knowledgeable, friendly, careful and considerate. I highly recommend Ninja. -
Review 84 (2020-08-03 - Rating: 5)
Ian is the greatest. He is real knowledgeable, really knows his stuff. He has come out a few times and is always on time and very professional. Ninja Heating & Air also has the best customer service I have had to work with. The girl was polite and professional, easy to get someone scheduled. Their prices are great and I have never had a bad experience. -
Review 85 (2023-10-13 - Rating: 5)
I cant express how refreshing it is to have a plumber come in and not give you an outrageous bid. Awesome work! He should get an extra five stars for being reasonable and professional. -
Review 86 (2021-05-15 - Rating: 5)
Had a bad feeling about another company who came and looked at our system. Called Ninja up to get a second opinion and Iām so glad I did. Ninjas technician discovered that the real issue was something that cost us 10x less than what we would have paid the other company, not to mention it actually made a whole lot more sense than what the other company was trying to get me to replace. If I would have gone with the other company I would have paid 10x more and it wouldnāt have even fixed the real problem. Great experience! Highly recommend! -
Review 87 (2021-01-09 - Rating: 5)
Craig and Ian were both so nice to work with. They came in quick and gave us good options on getting a new heating system.They were very transparent and I knew exactly what my options were without any pushy sales tactics.They were both also very personable and fun to have in our house.Cant recommend these guys enough. -
Review 88 (2024-01-17 - Rating: 5)
Extremely professional in how they communicated! Always updated me with appropriate information and got the job done fast. Worth every penny. -
Review 89 (2024-03-01 - Rating: 4)
The guy was great really enjoyed having him come out to give us a estimate on doing our waterlines and had alot to offer us and stayed with in our budget but the part we really didnt care for was when we got to the end he asked who else we had doing a estimates for us and we told him just to not get his hopes up that there was still the chance we could still use him we was still keeping him in mind after we was done and pretty set on using him me and wife talked after he left and her and i didnt really care for when he started to talk bad about other companies i did have a company i dont like and that was any hour so that didnt bother me it was when he grouped them and the companies we mentioned in a whole to make them sould like you guys was the best out of every company and the only company to go with we do understand that there trying to get our service but talking down all other plumbers at the same time i dont call a tow truck and bash other tow companies it kinda seems unprofessional we have chosen to have a family member that is opening his own little ma and pop company to do our pipes to help him get his business started -
Review 90 (2024-03-22 - Rating: 5)
The team at Ninja was super easy to work with and quick to act when it came to meeting my needs. Very impressed! -
Review 91 (2024-07-21 - Rating: 5)
Kary did great! Super friendly and fast service. -
Review 92 (2020-12-10 - Rating: 5)
Ian was very knowledgeable, and very professional. I had an issue with my furnace not kicking on and it was fix very quickly, loved that itās a family own business and I will continue to use Ninja Heating and Air in the future, and I will recommend this company to friends and family. Thank you for bringing steady heat to my house once again. -
Review 93 (2024-05-13 - Rating: 5)
Josh was awesome. He was super friendly. Tuned up our A/C and provided some recommendations. -
Review 94 (2021-05-30 - Rating: 5)
Friendly service people. Quality installation of the a/c unit. Didnt perform duct work like I wanted, or they would have got 5 stars.UPDATETotal misunderstanding. Ninja called and made it right with us. They really have a 100% guaranteed satisfaction for their customers. We couldnt be happier. Change to 5 stars. -
Review 95 (2021-05-28 - Rating: 5)
Had an issue in the first visit with Ninja. I was contacted by Ian who was extremely professional and did everything he could to get everything right. Will use Ninja again in the future.Update: had Ninja come out and install a new ac/furnace and they did a great job. Travis was quick and professional. -
Review 96 (2021-04-07 - Rating: 5)
Simply put I had a positive experience with Ninja. I needed a new fan motor in my ductless AC and it only took 5 days from the diagnostic to the day of installation. Sometimes I think I can do my own repair work and thank God I didnt try this time. I would still be trying to figure it out and possibly never been successful. Ian and Israel were professional and knowledgeable. Im glad I used Ninja and would definitely use them again. -
Review 97 (2023-07-24 - Rating: 5)
My AC stopped working. They were quick to come out and were right on time. They got it fixed quickly and were very friendly! I would definitely use them again!! -
Review 98 (2024-05-22 - Rating: 5)
I have used Ninja for years now. They are so reliable and do great work for a reasonable price. I highly recommend -
Review 99 (2024-06-12 - Rating: 5)
Great people! Great service! Great name! Thank you guys for being so awesome -
Review 100 (2020-08-03 - Rating: 5)
So me and my wife, can home on a Friday night, to a 90 degree house. My wife said she could find someone on face book. She found ninja. The lady on the phone was very pleasant to talk to. Then Ian from ninja heating and air came out that night. He was very respectful, and had genuine concern for our crisis. After he checked out our unit we found out it was 15 years old and possibly leaked out all the oil in it. We sat down and he gave up options on what would work best for my family. After we chose option two. He sent out and they fully installed everything in one day. From ian coming out and the installer so quickly we will only be using ninja heating and air from now on. Itās good to know there are still good honest companies out there, thank you ninja! -
Review 101 (2020-10-29 - Rating: 5)
We first talked to Ian and Mandy when they were with another company and we needed repairs on our old furnace. They were great to work with. When we finally got the funds together to upgrade and add a/c, we reached out to Ian as we had had those discussions earlier. Being told he was now the owner of his own company made the decision even easier. We gave him a budget and he was able to stick to it. The install was only 2 days later and the crew was very friendly, even allowing my 4 year old to ask them questions. We have found an HVAC company that we can trust and will continue to use going forward!!!! -
Review 102 (2021-03-06 - Rating: 5)
I called this morning about a furnace that is not working. They came out later the same morning. Israel is fantastic!! He was honest and walked me through what he was doing the entire time. There was no pressure and the service was great!! We will definitely use ninja again! -
Review 103 (2022-11-20 - Rating: 5)
Our heater/thermostat stopped working and Ninja sent someone out to help us the same day that I called. They have an emergency 24/7 number you can call. Both people that I worked with (on the phone and doing the repairs) were super nice, helpful and professional. Our repair guy arrived within the window that I was told on the phone and we got a call ahead of time when he was on his way so we werenāt left waiting around. Will definitely use this company in the future! -
Review 104 (2021-05-26 - Rating: 5)
Ian and Travis did an amazing job updating. Our old outdated ac and furnace with a new system! They were quick to get it in and install looks professional. We spoke many times about how our concern was with two rooms in our house but our new unit has kept the problem rooms cool! -
Review 105 (2024-04-25 - Rating: 5)
They were quick, professional and did a fantastic job. Price was also unbeatable. -
Review 106 (2022-10-20 - Rating: 5)
Josh was so knowledgeable and professional. He had to crawl under our house to do a custom heating repair, and he not only completed the job in a timely manner, he also had a positive attitude the whole time, no small thing considering the spiders involved! We appreciated the service so much, we became members, which saved us money today and will be a great value moving forward. Thank you again! -
Review 107 (2023-10-16 - Rating: 5)
Kary came out and tuned up our furnace. He was awesome! Very professional and efficient! -
Review 108 (2024-07-29 - Rating: 5)
In the dead of summer when your AC goes out, you need a reliable HVAC company! Ninja was to my house on time and worked diligently to get us a cool house again -- while explaining all of our options and price points to get it up and running again. Cannot recommend Ninja enough! -
Review 109 (2022-10-21 - Rating: 5)
So I changed my filter and of course system wouldnt come on. Double checked everything, and still no luck. Decided to try these guys since I had seen their ads recently. They texted me to confirm the appointment, and called me the morning of, to confirm and nail down the exact time. They also called me when the technician was on his way, which I appreciated.Technician was super nice and friendly. He asked me what was wrong and agreed that it was likely the safety switch. Sure enough, the wire had come off the safety switch. He fixed that, and tuned up the furnace, double checked that rhe equipment was within specs while in operation. He also explained the membership program which I think is an awesome idea.Pointed out a few things to watch for, and was a great technician.I couldnt be happier with the service I received. -
Review 110 (2024-12-20 - Rating: 5)
Ninja has been amazing!!! Best customer care out there! -
Review 111 (2024-10-11 - Rating: 5)
These guys have been great. Figured out my HVAC problem and took care of it. -
Review 112 (2022-12-01 - Rating: 5)
I canāt imagine calling anyone else. I live in a new condo where the developer royally screwed up and overly complicated the HVAC - my downstairs never warmed up above 55 degrees even with the heat on full blast.When the original technician they sent couldnāt fix the issue, the owner of the business came and spent hours troubleshooting (for free!) until the original problem was resolved.I was completely floored by the level of service provided from everyone I spoke with. -
Review 113 (2022-08-04 - Rating: 5)
After my AC went dead, and after doing a bit of research on my own, I called Ninja over and they fixed the problem about as fast as is reasonably possible. They gave me a good picture of the situations surrounding the problem (old AC, etc.) and addressed the specific issue. They didnt try to upsell me, and were polite, informative and courteous. Joshua did a good job. -
Review 114 (2020-09-13 - Rating: 5)
Ninja is Awesome! Both times theyāve been to my house they have gone above and beyond. The owner, Ian, Is a very honest and hard-working guy. My house has two HVAC systems. One for the main floor and basement and one for the upper floor. It all seems awesome until you have to replace them! Although I replaced my upstairs units years ago, probably five or six. I just barely replaced the downstairs one. Ian worked hard to make sure that I could get a system that I would be happy with and was super efficient and at a cost that I could afford. This summer I even saved more than I thought I would on my cooling bill.... I needed to write this review earlier but kept forgetting.... then last night, At bed time, we realized that our upstairs HVAC system was not functioning (This was not a system that he installed but the one thatās a few years old). When the huge cold front with the hurricane winds came in we had switched it to heating but now we need to switch it back to cooling and nothing was happening. I was able to send a text out and Ian tried to help me troubleshoot it from home. When it was very apparent that it needed a repairman he came out even late! Luckily it was an easy fix (for him who had the tools and part). I just canāt believe the customer service! I would recommend these guys to anybody! In fact I already have! -
Review 115 (2023-01-26 - Rating: 5)
They were quick and friendly! Josh was great. Even signed up for their monthly membership to save me in the future!! -
Review 116 (2022-12-01 - Rating: 5)
Came home to a very cold house and a furnace without power. From my first call for emergency help to the completion of the furnace repair, the multiple interactions were simply extraordinary. The team was efficient, compassionate, and followed through. The technician was a marvel as he worked his way through the jet-engine-like maze of wires to get at and solve the problem. -
Review 117 (2024-10-25 - Rating: 5)
Patch installed a hot water heater for us . Very professional and efficient. š -
Review 118 (2021-06-15 - Rating: 5)
Jimmy did an amazing job diagnosing the lack of air coming out and got us back up and running quickly. He really took his time explaining what we need to know about our system and best ways to improve our system. Highly recommend this local company! -
Review 119 (2022-08-12 - Rating: 5)
My husband and I got home at 1 am yesterday after needing to take our 16 year old dog to the after hours Vet to be put to sleep. We were already sad and upset, only to get home and have our ac not working. Our 2 1/2 year old son has Down syndrome and cannot regulate his own body temp so he overheats easily. I called and one of the owners answered , and she was so pleasant. From beginning to end their service was awesome. They even worked some magic to put our new unit in the very next day so that we wouldnāt be struggling to keep our son from overheating. I would use them again and recommend them to anyone I know. We were referred by our neighbors. It was refreshing to have such a personable and positive experience. Thank you to your whole team for taking such great care of our family, especially during the sad and stressful process of losing a pet who was a member of our family for so long. -
Review 120 (2022-11-21 - Rating: 5)
I called many advertised 24/7 places only to find out they actually werenāt available after hours?!?!?!? FINALLY found Ninja, who responded immediately and fixed the heater between 11pm and midnight so we didnāt freeze (25 degree night) -
Review 121 (2022-12-20 - Rating: 5)
Had a great experience throughout the whole process, very easy to communicate and schedule an appointment and the technician was very detailed as to what was going on. He got it fixed quick and was easy to talk to. -
Review 122 (2021-01-11 - Rating: 5)
Really excellent and personable service all around from Ian who made the initial visit, Craig who went over our furnace options with both of us, and Corvis and Taylor who installed and left the place looking better than when they came! Highly recommend!! (Apologies if I got name spelling wrong. ;) ) -
Review 123 (2022-06-03 - Rating: 5)
I got 4 quotes for my new AC. They were all about the same price range. The big difference was other companies couldnt give me an install date. Ninja gave me a date for the same week and they showed up and got it done. No drama!!!! -
Review 124 (2020-09-12 - Rating: 5)
Had some problems with our A/C cooling our home, we called Ninja heating and air and they came the next day, were able to diagnose the problem. They gave me multiple options to fix it and didnāt pressure me into anything. At the end of the day my A/C was working great and these guys were awesome to work with. -
Review 125 (2021-08-23 - Rating: 5)
Our AC went out on Friday. Called Ninja on Saturday morning and they were there later that day. Israel was amazing. He gave me enough information about the problem to give me confidence he could get the job done quickly and we would be back in business. I would recommend him to anyone. -
Review 126 (2023-01-16 - Rating: 5)
Ninja Heating and Plumbing are excellent. Our Bryant furnace was starting and stopping with a click and an error code 42. We thought we would have to replace the whole inducer motor which is a costly repair. However, Kary was able to fix the problem after examining our system by determining there was some water build up in the trap that was preventing the system from working.Im glad there are still companies that will try and diagnose the problem and fix it rather than just ordering a whole new inducer or hvac system. Kary was very knowledgeable about HVAC and explained things clearly. I was very impressed and he saved us a lot of money. -
Review 127 (2021-09-03 - Rating: 5)
Ninja was very professional, friendly and efficient. They quickly installed our heating system and their pricing was very reasonable. Were very happy with our experience and will contact them for any future needs. -
Review 128 (2022-09-03 - Rating: 5)
The AC broke down our first day in a new home (the previous tenants were keeping the temp in the low 60s 24/7). 11pm I called Ninja - they were extremely nice and were able to get someone out the next morning at 9am (this is on Labor Day weekend, when everyone else was booked up).The tech showed up on time and was extremely knowledgeable. He found the problem and was able to replace a broken capacitor on the spot. He then gave us pointers on maintaining the system (and the furnace).The rates were low, the work was efficient, and we no longer have a 90 degree bedroom - would definitely recommend this company to anyone and everyone. -
Review 129 (2023-11-06 - Rating: 5)
Excellent service came out fix my problem. Let me know what I might be facing in the future. Very helpful technician Josh. -
Review 130 (2022-07-27 - Rating: 5)
Very quick and professional. From beginning to end, everyone at Ninja was amazing! Josh went above and beyond to make sure I was taken care of. I highly recommend Josh and everyone at Ninja! -
Review 131 (2022-09-07 - Rating: 5)
Ninja Heating and Air was quick to come out and fix our air-conditioning unit. The tech was friendly, prompt and quick about doing the work. Great customer service! I will recommend them to everyone. -
Review 132 (2021-10-04 - Rating: 5)
These guys are awesome. I got a great price on energy efficient AC and furnace. Plus they came out on a Saturday. My house is old and new stuff is difficult to add to but they were done in under 5 hours. It looks great and its saving me money while keeping me comfy. They also did a veterans discount for me. -
Review 133 (2022-04-12 - Rating: 5)
First time getting a/c installed in the house. It took only four days from the moment the appraisal was set for me to have cold air blowing through the vents. The technician had to remove my old ancient furnace that was as big as a closet, and he did so with grace. He worked his tail off so I could have ac right in time for dinner. Great experience and I really have to thank Ian for setting me up with the whole package. -
Review 134 (2022-06-12 - Rating: 5)
Josh did an excellent job he showed up before our scheduled time and got the job done super fast. He was very professional, kind and answered all my questions and concerns. I appreciate this company getting me in the schedule so quickly -
Review 135 (2024-02-28 - Rating: 5)
Ninja hvac had excellent customer service! We will definitely be lifelong customers. -
Review 136 (2025-01-06 - Rating: 5)
Same day service, took care of my problem quickly, charged me a reasonable fee! Hutch and his helper got our new furnace and A/C compressor/condensor installed quickly and running quietly today! No mess at all and they hauled our old units away! Amazing! -
Review 137 (2024-11-18 - Rating: 5)
Ian is polite, courteous, pleasant to work with. Explain thoroughly what he was going to do. Heās very personable. He cleaned up after himself very well and I really enjoyed talking with him very pleasant person . All at a reasonable price. -
Review 138 (2022-08-10 - Rating: 5)
Truly an amazing service, the tech that worked on our system stayed for 5 hours which was until 8 pm just to restore our AC for my family. They were responsive and very detailed, will use them for all my ac and heating needs. -
Review 139 (2021-03-05 - Rating: 5)
Israel is a true professional, knows what heās doing and conducts himself in a manner that earns trust with me the customer and his services. I was provided an honest assessment of my furnace functionality and estimate for repairs. Thank you -
Review 140 (2023-08-03 - Rating: 5)
Highly recommended. Have now used them for 3 ac units in my rentals and help with a water heater. Thank you! -
Review 141 (2022-05-16 - Rating: 5)
Josh and his crew were prompt, professional, friendly, and took the time to explain what was happening at each step. Kept the upselling transparent and helpful with very little pressure. Highly recommended. -
Review 142 (2022-06-12 - Rating: 5)
Absolutely very professional, really nice and got everything done in a very timely manner cleaned up and was really great guy the whole business all around from the receptionist to the final was amazing five stars in my eyes I will use and refer them for a long time to come. And yes I will always ask for Josh -
Review 143 (2021-04-14 - Rating: 5)
Craig and Mandy at Ninja Heating and Air have been nothing but pleasant and prompt to work with! Craig has answered every concern brought forward and got us schedule ASAP when he found out we didnāt have any AC! They have been nothing short of accommodating and will definitely recommend them to family, friends, and neighbors for any HVAC needs! -
Review 144 (2023-07-11 - Rating: 5)
They were extremely friendly and helpful. The technician was kind enough to let me eaves drop on the process and learn as much as possible. -
Review 145 (2024-10-31 - Rating: 5)
Very professional and very courteous -
Review 146 (2022-06-20 - Rating: 5)
Josh our technician was, on time, knowledgeable and was able to troubleshoot the issue quickly. Also, the company was able to come out before most other places. I definitely recommend Ninja. -
Review 147 (2024-07-19 - Rating: 5)
Ninja scheduled my appointment quickly and honored their timeline. Their tech, Joshua, was extremely helpful and explained everything about the process (tune-up) including costs. He also took time to go the extra mile and answered any questions I had and gave really helpful recommendations. I will definitely be using their services again. -
Review 148 (2021-04-11 - Rating: 5)
Of course I messed something up trying to install a nest thermostat. They were kind enough to come on a Sunday and get everything running including installing two nests for me. Great service and great company! -
Review 149 (2021-11-22 - Rating: 5)
Great service and very helpful, going above and beyond to help clean and optimize the life of my furnace. Jimmy diagnosed the issue quickly and then proceeded to help me understand some simple tasks to keep things running smoothly. I called and was able to get help the same day. Iāll definitely use Ninja Heating and Air again. -
Review 150 (2023-12-12 - Rating: 5)
Had an incredible experience with Ninja. The only HVAC and plumbing company Ill work with from now on. Ive tried working with other companies locally and they are either too busy to do the work promptly or they lack in service.I called in the morning to report that our furnace was not heating our home. Ninja was able to dispatch a tech the same day and was able to diagnose and fix the problem in less than an hour.Ninjas tech Kary was respectful, knowledgeable, friendly, and clean in his service.Their prices are reasonable (they have memberships and offer discounts) and their service is honest. They also gave me courtesy updates and didnt have me waiting at my house for 6 hours for a tech to show up.Really impressed by and appreciate their level of commitment and care.They are the only company I trust to serve my HVAC and plumbing needs. You should too. Dont bother with other providers. -
Review 151 (2021-08-05 - Rating: 5)
Ninja is the best! My AC went out over a holiday weekend. It was over 100 and I had my son and dogs in the house. I called Ninja and Ian come over that day. They quickly replaced my HVAC system and put a window unit in to get me through the hot nights. Ian is an expert and talked me through all the options and what would be best and cost effective for the house. Iām very happy with the unit and Ninja heating and air. I would not go anywhere else in the future. Truly great people and a great company. -
Review 152 (2023-05-31 - Rating: 5)
Had this service come on a Sunday to validate everything was working after see strange behavior. They cleaned dead vermin and insects out of the ac unit. Tuned everything up and we are running well. -
Review 153 (2024-10-27 - Rating: 5)
Everything was fantastic -
Review 154 (2021-09-07 - Rating: 5)
Israel was amazing! He took the time to explain everything and give tips and tricks as to how my system can run more efficiently while saving money. Super impressed and will use them again in the future! -
Review 155 (2022-03-24 - Rating: 5)
Danin came in to move duct work for a basement remodel. He did the job efficiently and professionally. The inspectors and other sub contractors have all commented on the quality of his work. Iāll use Ninja again for other HVAC needs around my home and highly recommend them! -
Review 156 (2022-11-12 - Rating: 5)
I was very happy with the work they did for me. They showed up when they said they would did the job, cleaned up after themselves and even called the next day to make sure everything was working the way it should. -
Review 157 (2023-06-22 - Rating: 5)
They were on time, professional and clean. Got the job done very quickly. Would definitely hire them again! -
Review 158 (2024-09-19 - Rating: 5)
Ninja is absolutely amazing. Extremely responsive to our needs. Very professional and knowledgeable. Amazing customer care!! -
Review 159 (2022-08-19 - Rating: 5)
Quote was accurate. They did what they said they would for the agreed on price and in a timely manner. Every time I have worked with them they have been professional and personable. Highly recommend. -
Review 160 (2024-06-07 - Rating: 5)
Ac went out, called after hours, and had a tech at my house within the hour. Tech was great, very knowledgeable and very personable. Fixed everything super fast. I highly recommend this company! -
Review 161 (2024-07-26 - Rating: 5)
Great service and very friendly! -
Review 162 (2020-12-12 - Rating: 5)
Ian was super helpful and very professional. He went above and beyond to help me get my new thermostat set up and make sure everything is working correctly. Thank you! -
Review 163 (2024-06-08 - Rating: 5)
Quick service, great work, and even better people! -
Review 164 (2021-02-10 - Rating: 5)
Israel was very professional, punctual and efficient. His prices are fair. He explained everything really well and did a great job. -
Review 165 (2020-09-02 - Rating: 5)
This company is so awesome. Punctual, honest and reliable. Fixed for $150 what 2 other HVAC providers said would cost thousands. Will use them for everything I can! -
Review 166 (2022-04-19 - Rating: 5)
Josh was fantastic, he answered all of my questions, helped me to understand anything I was confused about, and maintained a high standard of professionalism throughout his visit. Keep up the great work! -
Review 167 (2021-07-10 - Rating: 5)
Our AC had died and they came to see if it could be repaired. We new the AC was about dead but we had hopes. No luck. The AC in gad had finally died. We ordered a replacement and scheduled an instalation date. -
Review 168 (2021-07-25 - Rating: 5)
Extremely easy to work with, they showed up on time, and the price they quoted me was what I payed. Highly recommend, they are great people to work with. -
Review 169 (2024-08-01 - Rating: 5)
Patch did a fantastic job! -
Review 170 (2022-08-11 - Rating: 5)
Very professional, friendly & educational! Had no issues with me following around to learn what was wrong with my AC unit. Found the issue quickly & informed me on how to fix it. -
Review 171 (2021-11-10 - Rating: 5)
We needed our AC condenser moved for a cement patii we were putting in. Israel came same day and was professional and quick. He explained our options well and did the job. -
Review 172 (2023-07-19 - Rating: 5)
Came out on a warranty call 18 months after install, took care of everything no problem! -
Review 173 (2022-11-13 - Rating: 5)
Had to replace 2motor in my furnace. Was on the weekend so was pricey ,but didnt go another night without heat. Would recommend this company . -
Review 174 (2022-08-10 - Rating: 5)
Tech came the same day I made the appointment. Tech was very knowledgeable, with answers to all my questions. Im happy with the service provided. -
Review 175 (2022-06-03 - Rating: 5)
They came and did a tune up on both my ac and furnace and fixed some minor repairs. They were wonderful and polite. -
Review 176 (2022-12-16 - Rating: 5)
Very forthright about how long everything will last and still left the decision up to us, which was very much appreciated. Bonus: cleaned up the furnace too! -
Review 177 (2023-05-12 - Rating: 5)
I had a new water line installed. Patch and Danny did a great job with difficult things to work around. I would have them back in a heartbeat! -
Review 178 (2023-06-22 - Rating: 5)
Karey did a great job tuning up my AC units. He was professional and informative. š -
Review 179 (2024-12-23 - Rating: 5)
Prompt, honest, experinced , efficient and courteous! -
Review 180 (2021-07-13 - Rating: 5)
Very pleased with the responsiveness and professionalism of the company. The issue with my HVAC was addressed satisfactorily by a skilled and polite technician. Great company, great owner, and great service. -
Review 181 (2024-06-08 - Rating: 5)
Very helpful and timely. The technicians often go above and beyond. So glad weāre a member. -
Review 182 (2021-05-26 - Rating: 5)
Service was great!On time!Israel was very professional and a pleasure to work with. I highly recommend using Ninja! Thankyou -
Review 183 (2022-11-07 - Rating: 5)
Very prompt service. Great communication and fair pricing. Will continue to use their services for my HVAC needs. -
Review 184 (2020-10-11 - Rating: 5)
Ian was great! He came out and diagnosed the problem, was affordable, and friendly. I highly recommend Ninja Heating and Air. -
Review 185 (2022-02-03 - Rating: 5)
Ian and his team are one of the best in the biz!! These guys know their stuff and offer and honest, upfront service! -
Review 186 (2020-08-03 - Rating: 5)
Ian and his team installed my AC and Furnace a few years ago. he has helped keep it running smoothly and they are always just a ring away when I need something. -
Review 187 (2021-04-07 - Rating: 5)
AC stopped working in new house. Israel identified the problem right away. He was kind and professional, very thorough and informative. -
Review 188 (2022-08-18 - Rating: 5)
Super fast, friendly, and did a great job. Would absolutely use again and recommend to others. -
Review 189 (2020-06-26 - Rating: 5)
Ian was awesome and got my older system purring like a kitten. They are so nice and very punctual. -
Review 190 (2021-06-02 - Rating: 5)
Israel was great to work with. Professional and made sure to review all of my options and consult. Thank you. -
Review 191 (2021-01-27 - Rating: 5)
Very responsive and communicative. Fast and did a wonderful job! Iād definitely use them again! -
Review 192 (2023-04-26 - Rating: 5)
Joshua was great! They were quick and very helpful! -
Review 193 (2024-08-05 - Rating: 5)
Thank you for saving the day once again! -
Review 194 (2021-05-18 - Rating: 5)
An all around great experience! So friendly, punctual, and professional. We will be using Ninja again! Thank you guys š -
Review 195 (2020-07-20 - Rating: 5)
I am here to say that I highly recommend Ninja heating and air ...... Super friendly , super professional, Very knowledgeable and helpful.... Look no further they are the only one youll need for all your heating and air conditioning systems -
Review 196 (2023-12-24 - Rating: 5)
My furnace went out on Christmas Eve and Ninja came to the rescue. Great service, super nice and they had the right part to be able to fix my furnace the same day. I would definitely call them again.