Viper Services Company-Plumbing, Leak Detection, Leak Repair, Pool Repairs

Located in Dundee, Illinois

Address: 611 S 8th St #14, West Dundee, IL 60118, United States

Phone: +1 847-783-4616

Rating: 4.9

Services

Identifies as veteran-owned
Identifies as women-owned
Online estimates
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-06 - Rating: 5)
I recently had the pleasure of working with Terry from viper plumbing and I couldnt be more impressed. Terrys knowledge and professionalism were exceptional. He took the time to thoroughly explain every detail about our commercial pool maintenance options, ensuring that I understood all aspects of the service. His clear communication and willingness to address all my questions made the entire process smooth and reassuring. Thanks to Terrys expertise, we now feel confident in our pool management strategy. Highly recommend viper plumbing for their outstanding customer service!

Review 2 (2024-08-23 - Rating: 5)
Terry was exceptional! Answered all my husbands questions and left the area spotless. Very personable, easy to talk with. Definitely will use this company again. Our house is over 60 years old and we have had other plumbers at the house...Viper Plumbing & Leak Detection is EXCELLENT!

Review 3 (2024-12-31 - Rating: 5)
Terry was wonderful! Professional and fixed my problems quickly. Would refer him to anyone needing a plumber. He was tops!

Review 4 (2024-08-21 - Rating: 5)
After our pipes burst in our basement , we went through our home warranty company and they assigned Viper Plumbing. It was already Friday evening, so I was worried we wouldn’t be able to get anyone to come out until Monday. We had to stay with family after turning off the water. I contacted Viper Saturday morning just to see if they had anyone available to come out. After some questions, I was informed they could get someone out to our house in a few hours. I was so relieved! They arrived earlier than expected and the problem was fixed in under an hour. Very happy with their service and response time!

Review 5 (2024-08-10 - Rating: 5)
As all the reviews say Terry was great, very helpful and insightful. He taught me how to fix the problem myself first no charge and I gave it a shot but couldn’t get passed a certain part. Called him again and he came the next day to replace my kitchen sink faucet. Now I know how to fix the problem myself incase it happens again in the future thanks to Terry and Viper. Great service.

Review 6 (2024-09-03 - Rating: 5)
Honest company. The owner is a great guy. They won’t charge you for anything that is not required. I had some major bathroom clogged drains and loose kitchen faucet. He fixed it without adding any additional work unlike some other plumbers .

Review 7 (2024-09-16 - Rating: 5)
Terry came to find a leak that was causing water spots in random places, he was friendly, thorough and found where the water is coming from. It’s not a plumbing issue so he’s not doing the work but I will be using Viper Plumbing for any plumbing needs! Highly recommend!

Review 8 (2024-08-31 - Rating: 5)
Viper helped us with a pool leak. Terry was is very knowledgeable and explained in detail the issues and solutions. They communicate extremely well and are prompt.

Review 9 (2024-09-11 - Rating: 5)
I had an entire toilet replacement. They were very responsive and provided with eta when they were running late. They let me know when the job was completed. I love their service.

Review 10 (2024-06-13 - Rating: 5)
Terry was great, he and associate were very complete installing my replacement pool pump and filter. They look at the other equipment and let me know what should be done.

Review 11 (2024-07-02 - Rating: 5)
Very professional and knowledgeable about our hot tub spa. I would recommend Viper plumbing to anyone who wants the job done right. Great staff!

Review 12 (2024-02-11 - Rating: 5)
Viper Plumbing was fantastic. They were excellent at communicating, gave me realistic expectations. Expert advice and repair. I will definitely hire them again.

Review 13 (2023-03-10 - Rating: 5)
Viper is amazing. Seriously. I rarely write reviews but the service was so good, I have let others know. Terry made life long customers of us! We were in contact with 5 companies before Viper, non of them could take care of our gas leak issues. Terry was prompt, explained everything and got it done perfectly.

Review 14 (2024-10-15 - Rating: 5)
The experience was very warm and kind service. So far the repairs are holding up no leaks.

Review 15 (2022-09-13 - Rating: 5)
Due to rain, my basement flooded last night. I contacted this company and they sent somebody out right away. Their fast response time saved me a lot of money. The pricing was also was fair, considering it was after hours. I will definitely use this company in the future and highly recommend their services.

Review 16 (2022-11-30 - Rating: 5)
Fixed our backup, was willing to come in an emergency first thing, efficient, knowledgeable, and hard working. Would use again and highly recommend . Terry was most helpful in fixing our backup in an emergency and getting us back to running water safe in our home .

Review 17 (2024-10-15 - Rating: 5)
Great people to work with!My old neighbor who does great work at a fair price i have since moved and he still helps me from time to time with plumbing issues. My most recent encounter was when a gasket under my tub failed and left water spilling all over my kitchen ceiling he was out in record speed and got the issues repaired for a very fair price. Happy to recommend him!

Review 18 (2024-03-13 - Rating: 5)
They went above and beyond expectations. Very happy with the job that was done!

Review 19 (2022-12-15 - Rating: 5)
Im a brand new homeowner and Viper was my first experience with a plumber. We were without water for 4 days and had to go through our home warranty to get a new water heater. Viper stepped right in and advocated for us to get the best deal possible. They even hounded the warranty company when they were dragging their feet. Super impressed by the service and professionalism of the whole team! Will definitely be coming back for our future plumbing needs!

Review 20 (2023-02-28 - Rating: 5)
Prompt, professional and the quality of the new faucet install was perfect. Best service call I have ever experienced. Viper Plumbing should be the go to plumbing service for everyone in the Chicagoland area!!

Review 21 (2024-05-13 - Rating: 5)
Terry was great...he was very professional, assessed the problems quickly and completed the repairs quickly as well. Thanks.

Review 22 (2022-07-26 - Rating: 5)
Went to fill my water softener and there was water leaking everywhere. Called Viper and Very professional gentleman Terry came out and got right to work. Helped stop the leak until the tank came in the next day. Terry was very informative. Called me and let me know what was going on at all times. Vipers prices were very reasonable.

Review 23 (2024-01-23 - Rating: 5)
Terry was very helpful and friendly. He fixed the leak quickly and there are no more problems.

Review 24 (2023-01-31 - Rating: 5)
Had a home warranty and Viper Installed tankless water heater. Helped us get it done fast with warranty company. Came on time when they said and professional.

Review 25 (2023-06-12 - Rating: 5)
Terry is very knowledgeable and professional. Highly recommend for your plumbing needs.

Review 26 (2023-10-13 - Rating: 5)
I highly recommend Viper plumbing! Plumbers do an excellent job, demonstrate love for their work and for their customers ❤️

Review 27 (2024-06-07 - Rating: 5)
Terry was excellent at what he do, gave great service and advice, they will be my go to service for any pool leaks or house leaks plus they local always a plus to do business in the community.

Review 28 (2024-05-20 - Rating: 5)
I highly recommend Viper Plumbing! Terry was prompt, professional, knowledgeable and trustworthy. I was so relieved to have my leaky shower fixed without needing to do a more intensive and expensive procedure. I will most definitely be using him again for any plumbing needs in the future.

Review 29 (2022-09-14 - Rating: 5)
Viper is the best! Viper is the standard others hope to live up to. Terry ROCKS!!

Review 30 (2022-12-16 - Rating: 5)
On hiring Viper to do the job, they arrived on time the next day and completed the installation quickly

Review 31 (2024-12-13 - Rating: 5)
This team was on time,work was done and timely manner. professional from beginning to end. Even offered suggestion for another project.Thanks

Review 32 (2024-04-18 - Rating: 5)
Great customer service. Work was done professionally.

Review 33 (2022-09-09 - Rating: 5)
Amazing service. Super quick to respond and got everything done! Easy to work with and very knowledgeable!

Review 34 (2024-11-29 - Rating: 5)
Professional and quick service.

Review 35 (2022-10-10 - Rating: 5)
The tech was prompt and professional. We were totally pleased.

Review 36 (2022-11-27 - Rating: 5)
T from Viper Plumbing was professional, efficient and knew exactly what to do. He thanked me when he was finished. I’d recommend Viper Plumbing every time