Roto-Rooter Plumbing & Water Cleanup
Located in Dundalk, Maryland
Address: 38 S Dundalk Ave Ste C-LL, Dundalk, MD 21222, United States
Phone: +1 410-740-7235
Rating: 4.9
Services
- On-site services
- Appointment required
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
On Christmas Day we had a significant problem and called Toto Rooter. They were extremely professional and responsive. Brandon Johnson facilitated assistance. He made a crisis situation somewhat tolerable. We are now working with their mitigation team ❤️Sandy and RobFederal Hill Baltimore -
Review 2 (2024-12-06 - Rating: 5)
Very professional from start to finish. Call the same day and was able to get an appointment right away for a water heater leak. Shoutout to JEFF, he was able to fix this issue right away. My family is now at peace and very happy with the result. Also to Kyle the restoration Tech, came in asses the water damage and was able to get the ball rolling, putting my mind at ease.Thank you.. -
Review 3 (2024-12-24 - Rating: 5)
Mr. Jeff was great he went above and beyond to do what had to do. He’s an awesome guy and I appreciate his patience with this situation and his work ethic. The house is back the way it should be because of his help -
Review 4 (2024-10-23 - Rating: 5)
The guy did a good job, but I called and requested an itemized and didnt receive one. My sister was quoted between $300 - 400, the guy quoted me $575.00 and I ended up paying $585.00. The toilet is new, but she only paid $148.00 for it. I want an itemized bill!!!!! I am happy with the service and not happy with the billing service. -
Review 5 (2024-12-27 - Rating: 5)
Roto rooter was quick, responsive and handled our property with the utmost care and respect. They made a very stressful situation much easier than it could have been! -
Review 6 (2024-10-22 - Rating: 5)
Muargpi/Muangpi arrived within minutes of my call. He provided excellent service in an extremely professional manner and communicated clearly every step he was taking to diagnose and fix our problem. He did both diagnose and fix and cleaned up everything so that it sparkles. Definitely 5 star!! -
Review 7 (2025-01-03 - Rating: 5)
The plumber Jeff 1174 was exceptional. On time, thorough and efficient. I would highly recommend him and Roto-Rooter! -
Review 8 (2024-09-17 - Rating: 5)
These technicians was a lot better. I wish I knew their names but they’re awesome. They fix the Problem that the other technician failed to do, but with my Overall experience, it’s been great, especially today fixed all my issues without No problems. Definitely five stars because of technicians, but also how fast and easy it was to get someone else to come out and look at the problem again thanks again great service -
Review 9 (2024-12-05 - Rating: 5)
Excellent and fast. Everything I asked for was done. Speedy appointment time too. They were at my house within 2 hours -
Review 10 (2024-10-02 - Rating: 5)
Delroy was kind, quick and thorough. He didn’t mind my questions and answered them all! I also appreciate the quick turnaround from my initial call to when he showed up! -
Review 11 (2024-12-30 - Rating: 5)
Service man was great; my kitchen sink would not drain and he got it working again! -
Review 12 (2024-12-19 - Rating: 5)
Jeff did great work. He quickly diagnosed the problem, gave me options, and did the work quickly. The sink is draining perfectly now. -
Review 13 (2024-07-22 - Rating: 5)
I was impressed at the way I got an appointment so quickly. The technician was knowledgable, did his work quickly and neatly and as a bonus, was very personable! My family was very satisfied with the whole experience. -
Review 14 (2023-04-10 - Rating: 5)
Chan was awesome! He replaced an outside faucet and added a lever valve shut off valve. Plus he replaced the out of code ice maker water line connection, added a shut off valve there and drilled new holes through joists and floor in order to get our new fridge a water line connection. Chan is hard working and professional and I will not hesitate to call Roto-Rooter in the future for any future plumbing issues. Below I added a photo of the gross old water line and the spiffy new one Chan installed. Love it!!!! -
Review 15 (2024-10-19 - Rating: 5)
Josh was thorough and he explained everything and he worked fast and was very neat. I will definitely request him again. -
Review 16 (2024-09-26 - Rating: 5)
Muangpi 4383 and Ade - Two plumbers came over and did an amazing job with solving issue quickly and efficiently. Thanks so much for all your help! -
Review 17 (2024-11-19 - Rating: 5)
Great service, great technician. Took care of the problem. Thank you Roto‐-Rooter -
Review 18 (2024-11-25 - Rating: 5)
The tech was very nice and clean ! He did a great job -
Review 19 (2024-02-18 - Rating: 5)
Excellent company to work with even on holiday hours, had a kitchen sink drain that was not fixed by the usual methods, so I had to find a plumber on Sunday evening. Tian came to the house in a timely manner and was able to quickly locate the problem. Through his expertise and use of professional tools he had the kitchen drain cleared very quickly, and was easily and thoroughly able to explain the likely causes and how to prevent them from re-occurring. Additionally, their pricing was not jacked up, and was reasonable. -
Review 20 (2024-07-20 - Rating: 5)
Darryl and Desmond did a great job! They placed a trap on my tub and cleaned up the area afterwards.Thank you! -
Review 21 (2024-07-29 - Rating: 5)
Great fast and professional service. The technician was very pleasant and did and awesome job -
Review 22 (2024-10-03 - Rating: 5)
Kim 4383 was on time and completed the work in a timely manner. He cleaned up appropriately. -
Review 23 (2024-09-19 - Rating: 5)
Over my budget, but the plumber was very nice and went over everything with me step by step. -
Review 24 (2024-12-20 - Rating: 5)
Fantastic experience. Jeff arrived exactly when he said. Professionally discussed the issue, and went right to work. Completed the job, ensured that it worked, and then gave solid instructions and advice! -
Review 25 (2023-10-02 - Rating: 5)
Service man arrived on time after his phone call to give me time of arrival. He put the feet covering on at front door. Was polite and went right to the job. Showed me the part he had to replace and that he had to leave to go to plumbing store to purchase it. He returned quickly with the part and completed the job satisfactorily. -
Review 26 (2023-06-21 - Rating: 5)
Excellent same-day service for a dishwasher shut-off valve replacement. Min and Pau were very pleasant and professional. They did a great job and gave good advice for future care and use of our appliances. Thank you for your prompt and efficient service! -
Review 27 (2022-11-10 - Rating: 5)
We requested the same plumber (Min) who had worked on our home previously. He is friendly, courteous and professional. We had some concerns about cosmetic issues with his proposed fix, and he addressed them well.He did a good job overall, and he gave guidance on where important valves are in our home and pointed out minor problems that should eventually be addressed for maintenance.We will request him again for future plumbing issues. -
Review 28 (2023-04-28 - Rating: 5)
Frankly, I did not have high expectations. But I couldn’t believe how quickly Roto Rooter responded. We had a sewer backup. Min, the tech who came, was absolutely awesome. He went right to work, explained what he was doing and spent a bunch of time helping us understanding how to prevent this problem in the future. He also filed paperwork with WSSC, our water and sewer company because the problem was on their end not on our property. Great experience with these folks, highly recommend. -
Review 29 (2023-01-04 - Rating: 5)
From the customer service department to the technician everything was professional and courteous. The technician explained to me my options and explained what he was going to repair in order to get my septic system working again. He was very professional and nice every step of the way! It was a nasty job but he didnt make a mess either. Highly recommend this company. -
Review 30 (2024-12-31 - Rating: 5)
Great service, professional, and timely. Thanks Jeff! -
Review 31 (2024-12-30 - Rating: 5)
Jeff answered my questions. Great job. -
Review 32 (2023-03-02 - Rating: 5)
Amazing, amazingly thorough and pleasant! Nick looked through everything as much as possible before leaving. Fortunately the draino we used prior to their arrival cleared things out for our tenant, but they made sure all possibilities of backups in the system were checked out. Because they didn’t find anything, they even gave us the full visit at no charge. Amazing service. -
Review 33 (2023-03-14 - Rating: 5)
The Roto-Rooter team we had was perfectly professional! Chan and his minion were detailed in their breakdown and assessment of the main drain plumbing issues. This was a HUGE relief having them come out so quickly and offer as many services as we needed! We are forever grateful for their assistance and we would HIGHLY recommend this friendly Roto-Rooter team! -
Review 34 (2024-12-04 - Rating: 5)
High quality and courteous and professional. Great Job! -
Review 35 (2023-03-24 - Rating: 5)
The tech 1122 nick barker was very professional and very knowledgeable about the job. He gave me some very good pointers but most of all I appreciate his prompt service. He got the job done. -
Review 36 (2023-02-26 - Rating: 5)
My service rep spent the better part of an afternoon into the evening snaking 75 feet of a sewer line after a major backup. The house is old and the main access to the line was inoperable. It took a lot of work to come up with an alternative plan and it required more than one idea, but he did and got things working again. He did a great job. Thank you! -
Review 37 (2023-06-12 - Rating: 5)
Nick Barker assisted us with sewer repair. He was professional, thoughtful, and informative. He was thorough and made sure to explain next steps throughout the process. We would definitely request Nick for future services! -
Review 38 (2023-07-02 - Rating: 5)
Nick Barker with Roto Rooter came by our house the Saturday before 4th of July. He was very friendly, knowledgeable, and worked hard to fix our sump pump. He also kept the area very neat that was appreciated. -
Review 39 (2023-05-25 - Rating: 5)
I called Roto-Rooter with a leak and they were there within the hour. Min took care of me and did not leave until the job was done. I am very happy I went with Roto-Rooter and will be calling them with any problems I have in the future. -
Review 40 (2024-10-19 - Rating: 5)
Tech. Josh performance and personal attention to detail was outstanding. -
Review 41 (2024-06-10 - Rating: 5)
Our plumber was professional and courteous. Took him a few tries but he stuck with it and solved our issue. -
Review 42 (2023-01-21 - Rating: 5)
Paul Dias came out to do an assessment of water damage in my basement. Very professional and walked me through the entire process. Stayed with me while I talked to my insurance company. He went above and beyond. Very happy with the experience! Thanks Paul! -
Review 43 (2022-12-02 - Rating: 5)
Called the evening after Thanksgiving, arrived within 30 minutes and was easily able to repair what we needed. Plumber was kind and knowledgeable. Will call your company again if needed! -
Review 44 (2021-05-05 - Rating: 5)
Jacob was a great technician he was on time, professional and was very informative. He answered every question I had and help me understand why replacing vs doing a quick fix to my water heater was the better option. He allowed me to weigh my options and do my own googling to make a informed decision. Most repairmen make you feel pressured or you feel like they are trying to up sell you. But not him he understood it was a big purchase and I had to make a decision. Which I felt confident making thanks to his patience. -
Review 45 (2023-03-10 - Rating: 5)
Nick Barker was assigned to my home by Roto Rooter to assess a plumbing problem in my basement. He came within 1 hour, and was very professional from start to finish. He took his time to discover the issue, and explained how this occurred from an outside issue. I have used Roto Rooter in the past for my sump pump, and if necessary in the future, I will use them again. -
Review 46 (2023-06-06 - Rating: 5)
Min the plumber from roto rooter was very professional and friendly, I was assured and confident that he knew what he was doing and he did a great job. I was able to carry on with my day no inconvenience. -
Review 47 (2021-12-17 - Rating: 5)
The plumber Sam was very polite. curteous and professional. He took the time to explain what the problem was and provided detailed resolution and cost estimate. There was no sticker shock. He performed an outstanding job and answered all my questions when the work was completed. I would definitely use his service and Roto-Rooter again. I highly recommend both! -
Review 48 (2023-03-07 - Rating: 5)
Same day service provided. The Techs were prompt and thorough by explaining options with associated cost. He also had a trainee so they both delivered excellent service. -
Review 49 (2021-03-18 - Rating: 5)
Maung arrived quickly, and easily identified the fill valve needed to be replaced. He did a professional job with the replacement and also was kind enough to take a look at my dishwasher and help me fix the line so the water would properly drain out. He didnt charge me for this since it was a simple fix. I was grateful for his masterful skill, andpolite attitude. -
Review 50 (2023-05-22 - Rating: 5)
Min did an awesome job clearing the clog from our old pipes. He was fast and talked us through the whole process. Highly recommend! -
Review 51 (2021-08-03 - Rating: 5)
Ram our tech was on time, very fast, and determined to fix our problem. He was very knowledgeable and answered all the questions we had. He made sure the problem with our pipes in all the bathrooms were died, before leaving. A very good experience all around -
Review 52 (2023-03-20 - Rating: 4)
Submitted appointment late Friday evening was called this morning at 7:50 am to tell me that the plumber would be here within the next hour. They arrived at 8:50 and was gone by 955 and replaced my main water shut off inside the house.Char and Bravo did a great job! -
Review 53 (2022-08-09 - Rating: 5)
We got the referral for Roto Rooter from our condo management office. The gentleman from the company was very helpful and professional and made the job done in 30 mins, which was never happened last 6 different plumbers for over 10 months…He was very polite and patient with me for all the maintenance questions I had including warranty (30 days from the service).Highly recommend if you have a severe pipe clog, especially thinking of replacing the pipe :-) It’s totally worth it!!! -
Review 54 (2020-10-04 - Rating: 5)
Zo #1547, came out to my home and gave me phenomenal customer service. Zo was on time, he pointed out the reason why I was having the leak and he gave me a solution that would work best for me. He fixed the problem in great timing. This was my first time working with Roto-Rooter, I will definitely recommend the company to my friends & family. -
Review 55 (2021-03-02 - Rating: 5)
The person who set up the appointment for service was very efficient and professional. The service technician who installed the new stove was friendly, knowledgeable, and professional. I would recommend Roto Rooter to others and would reach out to them again if I needed the services they offer. -
Review 56 (2021-10-21 - Rating: 5)
The service person, Marcus, was friendly and personable. He took great care to keep the work area clean and undamaged. He arrived on time with the correct tools and solved the problem quickly. I felt the price was fair for the service performed. Remember, you get what you pay for! I would highly recommend this company especially since the work came with a warranty. -
Review 57 (2021-05-06 - Rating: 5)
Aryan arrived quickly. He was great professional and very personable. His representation makes me want to do business with Roto-Rooter every time!! An amazing experience for an unfortunate pipe bursting event. -
Review 58 (2022-09-11 - Rating: 5)
Basement main drain clogged and backed up. Called RotoRooter at 11 am and they had someone out to the house on a rainy Sunday - by 1pm. Rahn was a wonderful tech - professional; knowledgeable and skilled. He gave us options - low/no pressure - and he unclogged the drain; provided information and made choices for remediation very easy for us. Grateful for his speed and professionalism. Highly recommend. Use company with confidence. Excellent. 10 stars. -
Review 59 (2021-05-07 - Rating: 5)
Chan came to fix my rear faucet that was not working. It appears that ice froze my pipes over the winter so he had to cut a new piece of pipe and replace my faucet. He did a great job and cleaned up nicely and I have no complaints -
Review 60 (2022-10-28 - Rating: 5)
Nick Barker from Roto-Rooter was very professional and knowledgeable. He arrived on time and completed the task in a timely and efficient manner.He was also very polite and friendly. -
Review 61 (2021-10-18 - Rating: 5)
Roto Rooter provided great service to me on both October 16 and 17. On October 16, Plumber William came out and worked for at least 2.5 hours to clear the drain. He didnt have any luck but scheduled for another Plumber to come out on October 17. On October 17, Plumber Dama came out and cleared the drain. Both plumbers were professional, wore their masks, and kept me up with their progress. They even cleaned up after they were finished. A great job by Roto-Rooter, even the person that answered the phone on October 17 was nice. A GREAT experience. Will use them again. -
Review 62 (2022-07-21 - Rating: 5)
Our technician, Chan, was very professional and knowledgeable. he handled what we feared was a major plumbing concern, with confidence and in a short period of time. Chan explained the reason for our problem, as well as the preventative measures we should use to avoid a reoccurrence. -
Review 63 (2021-05-25 - Rating: 5)
Jacob was amazing! So professional. And it was a long job to replace the water heater. He stayed till midnight and came out asap on an emergency. I would highly recommend him to anyone. -
Review 64 (2022-01-25 - Rating: 5)
I had dealt with a slow running kitchen drain for a while. My own attempts to solve the problem did not succeed. My son suggested Roto-Rooter. Of course I had heard of their business but never used their services. I called and they were at my house in a few hours. My plumber, Jeff, was very efficient and told me what he expected he would have to do to fix the problem. There were no surprises. Jeff was friendly and took Covid precautions. When he left, the only sign that he had been there was a kitchen sink that was properly draining again. -
Review 65 (2020-10-08 - Rating: 5)
Excellent experience. Major plumbing issues had been making life difficult, but the plumber, Dama, arrived very promptly. He was also extremely quick and efficient, while at the same time being outstandingly courteous and careful about COVID concerns. Thanks very much for the help. -
Review 66 (2021-05-24 - Rating: 5)
Called Roto-Rooter after it had been weeks of not using my upstairs bathroom after my toddler flushed toys and toothbrushes and clogged the toilet. Scheduling was super easy and a technician came within the hour. Desmond was kind, efficient, and professional while answering all of my plumbing questions. Though no one wants to pay for a plumber, I felt the cost for the job was somewhat reasonable. Thanks so much Desmond and Roto-Rooter! -
Review 67 (2021-08-13 - Rating: 5)
My service technician Chan was very professional and courteous, he was on time and performed great expert service! We are very impressed with Roto Rooter. Roto-Rooter will be the first call we make for all of our future plumbing needs. -
Review 68 (2023-04-25 - Rating: 5)
Nick B did an amazing job was very quick and professional! Very nice guy who walked me through what was going on and what he would be doing! Thank you so much! -
Review 69 (2021-01-29 - Rating: 5)
Currently working remote, so when the technician arrived earlier than my scheduled appointment.. .he was in, got the work done and on his way before my 9:00 meeting. Thank you for being so prompt. I admire companies that hire professionals. -
Review 70 (2020-10-12 - Rating: 5)
This is the second time we had to get Trevor from Roto Rooter to come out to fix different issues with our plumbing! He’s personable, professional, quick to respond, and friendly! All things that make me want to use him and Roto Rooter for anything plumbing related! He also had a trainee Ariane today and he was also super friendly and helpful! -
Review 71 (2022-11-29 - Rating: 5)
Roto Rooter took our situation with a stuck, partially blind squirrel that could not get out of our sump pump pipe seriously. She was scared by something and got stuck going in deep. The technician saw her and then weighed his options. She was blocking the way for any water to get out. He used his snake tool without the blades on the end to push through the drain. We saw the snake appear at the end but not her until suddenly a muddy little critter came streaking out like lightning. He happily removed her without any further damage to animal, pipe or pump. We cant thank them enough for helping us when another service wouldnt even return our calls on the weekend. Thank you, Kenny, our hero! :-) -
Review 72 (2021-01-26 - Rating: 5)
Our main sewage line got a backed up called RotoRooter and they send out a plumber within an hour. Our plumber was on time and professional. He explained the issue and after a camera scope we unfortunately needed the outdoor and indoor pipes replaced. RotoRooter came out the next day (Friday)and excavated and replaced our pipes. They excavation team did a great job and cleaned up our front yard nicely.Our plumber came back first thing Monday and replaced our indoor pipe and related pipes associated with our main plumbing. He even went the extra step and replaced the trap by our sanitary tub (we had not noticed a small leak). Overall, Mr. Khaing and his partner were so courteous and professional. They did a great job removing (cast iron) pipes and installing our new pipes. The cost for the whole ordeal was reasonable. We will be using RotoRooter in the future and will be requesting Mr. Khaing. -
Review 73 (2021-07-20 - Rating: 5)
RAM was my service tech. He was so polite, professional, and knowledgeable. He didn’t rush to do the job. He was very methodical in his approach and answered all my questions. If I need Roto-Rooter again I hope I get RAM as my technician. Thanks very much. -
Review 74 (2023-06-18 - Rating: 5)
Nick Barker was very professional, very pleasant. A person of their manner friendly and considerate, and did a great job. -
Review 75 (2020-10-10 - Rating: 5)
Marcus was very experienced and made us feel at ease during our plumbing process. He was super nice and very polite. We will be recommending Marcus to all of our friends and family! -
Review 76 (2023-02-24 - Rating: 5)
Tech was professional and thorough. unclogged my sink. Roto- Rooters pricing has increased considerably for such a simple job. My doctor is in the wrong profession. -
Review 77 (2021-10-12 - Rating: 5)
The service far exceeded my expectations! The plumbing technicians were awesome! They were extremely courteous and very empathetic to my plumbing situation. I am definitely going to call them for all my future plumbing needs. Unfortunately I was so stressed with my plumbing issues that I failed to get their names. But none the less they were absolutely amazing! -
Review 78 (2020-10-01 - Rating: 5)
Van of Roto Rooter, is my “go to” person for ALL my plumbing needs. Honest and practical, he is creative in finding solutions to customize the work that needs to be done, especially in older homes with unique challenges. I’ve worked with him for many years and have never been disappointed. I would hire him again in a heartbeat! -
Review 79 (2021-09-01 - Rating: 5)
The Service technician Maung was super amazing. Not only did he fix the problem he cleaned up behind himself, tested several time using different methods to make sure the issue was resolved before he left. Totally great experience. -
Review 80 (2020-10-10 - Rating: 5)
Technician Sat came out quickly on a Friday evening, gave a diagnosis, and fixed the issue. He was very professional and very knowledgable at his job.I would definitely recommend. -
Review 81 (2021-05-14 - Rating: 5)
A child in my daycare clogged the toilet with a wood toy. Technician Maung # 4811 came in explained every option before he started- which was great because I got to choose what was more cost effective. To make a lone story short, he pulled a few tricks so I wouldn’t have to replace the whole toilet, I stayed within my budget! That’s a winning! -
Review 82 (2020-09-30 - Rating: 5)
Joseph 5423 was amazing and helped me fix what could have been a major calamity. He was fast and efficient. Educated me on what the issue was and fixed it with ease. I would recommend him to anyone! -
Review 83 (2023-03-31 - Rating: 5)
Nick is a knowledgeable, thoughtful hard working man. I am pleased with his work and pleasant personality while doing a thorough job. -
Review 84 (2021-09-21 - Rating: 4)
They had scheduled me for the next day, but then sent someone later the same day! The plumber was professional. The only complaint I had was that they nearly charged me an arm for labor for 30-45 minutes of work. -
Review 85 (2024-09-24 - Rating: 5)
MUANGPI 4383, ADETOKUNBO - EXCELLENT JOB AND VERY PROFESSIONAL -
Review 86 (2021-09-14 - Rating: 5)
The technician, Dama, and his associate were knowledgeable, professional and cordial. He took time explaining the issues and the reason why it happened. They promptly made the repairs and took time to clean up when the job was done. Thanks again. -
Review 87 (2023-04-28 - Rating: 5)
I have used Roto Rooter a few times over a number of years. They have always been able to solve my problem. The people I’ve talked to have always been very nice. -
Review 88 (2021-09-21 - Rating: 5)
I had the pleasure of having a fine gentleman named Desmond as the technician who showed up on schedule, to clear a clogged kitchen drain. Desmond was very professional and knowledgeable in his craft! He had things dialed in in a couple hours, cleaned up well and was on his way. Thanks again Roto-Rooter for hiring quality people like Desmond! -
Review 89 (2020-10-03 - Rating: 5)
Joseph 5423 was awesome. He came on time, was super professional. Diagnosed the problem immediately. Set up a test to show me the exact problem and what was done to fix it. Excellent service would highly recommend. Thanks Jospeh. -
Review 90 (2022-08-04 - Rating: 5)
Armein and Chan (1074) came out to do some plumbing requirements around my house. They were professional, on time, polite, patient, with excellent attention to detail. -
Review 91 (2020-10-10 - Rating: 5)
Accidentally shot a nail gun into the main water line while trying to frame a wall to the joists obviously causing a huge issue as water poured into our basement. It was a weekend so no plumbers were answering but fortunately Joseph 5423 was able to come and fix the problem very fast on a weekend. He did a great job fixing my mistake and were back on track thanks to him! -
Review 92 (2023-10-20 - Rating: 5)
The two techs were efficient; did a good job; very professional; they explained to me what the procedure entailed. -
Review 93 (2022-10-27 - Rating: 5)
There were tree roots digging into my water line - I hired Roto-Rooter to snake the line for me. Nothing worse than finding your pipes are clogged when you have company over for the holidays! RR sent one of their best, who worked diligently. Now I am ready for Halloween, Thanksgiving AND Christmas. -
Review 94 (2021-05-08 - Rating: 5)
Dal was very professional and informative. He took great care to keep everything clean and neat. He explained everything he was doing. He advised me on what to do in the future to resolve the problem. He is an asset to the company. -
Review 95 (2021-12-17 - Rating: 5)
Roto Rooter was called to complete a commercial sink unclog and from the start of the customer service all communication was professional and direct. The service tech Kenny B (8617) arrived in a timely response. The tech was very professional and informative in explaining the findings of the call and the service that was conducted. -
Review 96 (2021-06-10 - Rating: 5)
We had a basement flood resulting from a sudden rain downpour. I called roto rooter.. and within a couple hours our professional was at my home. He was courteous, calm and competent. He assessed our problem, which he could not fix though he tried. He was able to see our flood was caused by a mud filled French drain, which will require major repairs, beyond a technician visit. He did what he could, helped problem solve for a creative solution for us, and only charged us for his time. -
Review 97 (2023-06-19 - Rating: 5)
Alex was great - professional, helpful, and responsive. It wasnt cheap, but thats to be expected for a short notice Sunday job -
Review 98 (2021-03-25 - Rating: 5)
Chan did a great job!!!! Very professional and nice. Will definitely request him to help out with our future plumbing needs. -
Review 99 (2022-05-31 - Rating: 5)
Thuam4383 was very professional with his job. He was very easy to understand and was helpful. We would recommend him again. -
Review 100 (2020-10-03 - Rating: 5)
India was fantastic!! My landlords plumber didnt have the necessary tools with him to unclog the toilet, so he called RR and she arrived less than 30 minutes after the call and had the toilet working again in less than 15 minutes! Thank you India! -
Review 101 (2022-03-25 - Rating: 5)
Thuan was on time and knew exactly how to fix the backed up sanitary tub. Everything was running smoothly again in my house in around 30 minutes. Thank you Thuan! -
Review 102 (2020-10-07 - Rating: 5)
Jeff 1174 was very informative and very helpful. They fixed a current problem and recommended additional items that should be fixed in the near future (currently planning a whole plumbing upgrade). Will definitely use them again. -
Review 103 (2022-03-28 - Rating: 5)
Langh3650Thank you so much for your service today. You did an excellent job with our garbage disposal repair. We will definitely use and recomend your service in the future. -
Review 104 (2020-10-03 - Rating: 5)
The Tech was very polite, professional and on-time. He worked quickly to install the same day. We are very pleased with his work. -
Review 105 (2021-09-23 - Rating: 5)
Unclogged storm drain that was letting water leak into my basement. Fixed in under a hour. Very respectful technician Tommy Bond. Will be using roto-rooter for any future problems!!! -
Review 106 (2020-10-10 - Rating: 5)
Mr. Min was excellent. He was cordial, kind, responsible and respectful. He explained the whole process and did the work efficiently. So happy with the service. -
Review 107 (2021-06-04 - Rating: 5)
I truly enjoyed Chan and Jennifer of the Roto-Rooter team! They were so nice and knowledgeable! Fixed everything great and walked me through the process. -
Review 108 (2021-08-06 - Rating: 5)
Dal was very knowledgeable & did a great job.He even gave me a senior citizen discount to my surprise.I will definitely call Rotor Rooter again.Thanks Dal -
Review 109 (2023-05-22 - Rating: 5)
I appreciate Roto-Rooter coming out on a timely manner and I appreciate his customer service and he did excellent work in a timely manner Thanks. Mr. min -
Review 110 (2023-01-09 - Rating: 5)
Chan was really great and gave me a sense of relief and delivered with the job completion and great customer service.Thanks Chan! -
Review 111 (2021-06-02 - Rating: 5)
Dai was extremely professional and courteous!!!! Embarrassed to learn our kids had placed a “freeze pop stick” in the toilet preventing the paper from flushing completely!!!! A 25 cent freeze pop stick cost me a few hundred bucks!!!! -
Review 112 (2023-07-14 - Rating: 5)
Very professional technicians and service members who are very easy to work with. I have used them multiple times and the work the technicians do are of top quality. -
Review 113 (2021-06-17 - Rating: 5)
The best I ever had and from the beginning to the end. outstanding Service . Very knowledgeable about my plumbing problemand over all was very passionate about solving my problem and doing his jobWhat ever the highest mark he can get well he deserves it .He an asset to your companyThank him -
Review 114 (2020-10-02 - Rating: 5)
Joseph 5423 was extremely professional and helpful. He went above and beyond to fix our issue and prepare us on what to expect in the future. I recommend his expertise! -
Review 115 (2021-07-22 - Rating: 5)
Plumber (Maung) from Rooter Router is excellent. He is courteous, professional, reliable and completed job to my expectations. Highly recommended! -
Review 116 (2021-02-06 - Rating: 5)
Our plumber Maung was super friendly and professional. He did a wonderful job. I will definitely be using roto-rooter from here on out -
Review 117 (2021-02-05 - Rating: 5)
I had a very good experience with Jacob that left my sink drain working smoothly after a stubborn a blockage. Felt like I was working with a trusted professional the whole time. -
Review 118 (2022-01-25 - Rating: 5)
Langh 3650 was very helpful, quick, courteous, and professional. He diagnosed and fixed our leak issue very quickly. -
Review 119 (2023-02-17 - Rating: 5)
Nick was very professional, knowledgeable, and proactive on how to solve my plumbing issue. I would definitely recommend his services!! -
Review 120 (2023-04-24 - Rating: 5)
Nick did a great job trying to assess and help the plumbing leak issue. I definitely appreciate his professionalism. -
Review 121 (2020-10-03 - Rating: 5)
Wayne (#2409) was prompt, respectful and thorough. There were no surprises and he stayed very late to make sure the job was done. Grateful for his work. -
Review 122 (2020-10-10 - Rating: 5)
India was an amazing plumber. She put forth tremendous effort and saved our sanity. I highly recommend her professional service she gave. Thanks! -
Review 123 (2023-07-27 - Rating: 5)
Chan was very nice and helped fix the issue. I would highly recommend Roto-Rooter’s service! -
Review 124 (2021-08-02 - Rating: 5)
The pipe leading from the sump to the outside drain field was blocked causing water to back flow into the foundation. Desmond understood the problem quickly and was able to unclog the drain pipes. Desmond was personable, kind and a pleasure to work with. He represents Roto Rooter in a very positive way! -
Review 125 (2021-02-26 - Rating: 5)
Best company and technician - Maung Khaing! They were super fast, responsive, kind, and did great work! Will always call them again. Thank you! -
Review 126 (2021-06-09 - Rating: 5)
Desmond successfully unclogged my bath tub drain. He was very professional and kept my tub clean and damage-free. -
Review 127 (2021-05-05 - Rating: 5)
Came a little late, but assessed and fixed right away. Had all the parts ready to go. They checked to make sure it was done right after they fixed which put my mind at ease. -
Review 128 (2021-09-23 - Rating: 5)
Chen was excellent. Service all around was excellent. Under 3 hours from first call to completion. What other company could beat that? -
Review 129 (2021-07-11 - Rating: 5)
Waste water pipe suddenly started leaking. Same day appt took care of it, pricey, but the work was done cleanly and professionally so I got what I paid for. -
Review 130 (2021-06-26 - Rating: 5)
CHAN and DEE arrived right on time and completely solved the problem. Their professionalism and work were exceptional. They were truly a blessing. -
Review 131 (2021-12-20 - Rating: 5)
Kenny B (8617) did a great job. He was on time, professional, communicative, and just an overall a nice person. -
Review 132 (2020-10-05 - Rating: 5)
Wayne 2409 was very professional and well mannered. He gave great information and insight to the drainage issue. He was prompt and professional. -
Review 133 (2022-08-05 - Rating: 5)
He came on time and did amazing work I wish he would always be the plumber they send thank you mr. Sam and thank you Roto rooter -
Review 134 (2020-09-30 - Rating: 5)
Zai, the technician arrived on time. Explained what the problem was and proceeded to fix it in a timely manner. He double checked to make sure all was well. Very nice guy. -
Review 135 (2023-07-07 - Rating: 5)
Min 1461. He was very nice and knowledgeable. Would use his services again in the future. -
Review 136 (2021-03-05 - Rating: 5)
Muang came very quickly (less than an hour). He was very professional and fixed the issue immediately. He was very knowledgeable also! -
Review 137 (2022-03-29 - Rating: 5)
Roto rooter staffs were friendly and responsive to our request. Thank you Roto rooter for your quality service! -
Review 138 (2021-05-25 - Rating: 5)
Tech was amazing. On time and professional. Unclogged the line and explained every step of the way. If you’re clogged use a pro, I’m glad I did. -
Review 139 (2024-09-19 - Rating: 5)
Muangpi4383Very helpful and informative and knowledgeable. -
Review 140 (2020-10-10 - Rating: 5)
Got service within hours on the same day as our request. Joseph (5423) was kind and efficient when replacing our disposal. Thank you! -
Review 141 (2021-02-22 - Rating: 5)
Maung #4811 was amazing and extremely professional with my issue! He got my water heater working after a nightmare situation in my basement and I’m extremely grateful -
Review 142 (2021-09-02 - Rating: 5)
Thanks for the service personMr. Chan did a great jobBecause of this good service, I will use RotoRooter in the future again…Thanks -
Review 143 (2020-09-29 - Rating: 5)
Min & Htin did a wonderful job. Was on time and very professional. Will do business with RotoRooter again! -
Review 144 (2021-08-09 - Rating: 5)
The plummer was very professional,he explained what he was doing,he was on time,he cleaned and unclogged the drain,hewas also neat,with mask and foot covers,no -
Review 145 (2023-05-11 - Rating: 5)
The plumber arrived promptly and explained everything he was doing. Job was completely successfully and fast! -
Review 146 (2021-10-06 - Rating: 5)
Chal was absolutely amazing. He helped to keep me calm at an incredibly stressful time. -
Review 147 (2021-08-11 - Rating: 5)
Chan was professional and replaced our garbage disposal quickly. Service was great. -
Review 148 (2022-04-15 - Rating: 5)
Langh #3650 the technician was very professional he was on time and I really appreciate the work that he did hes an excellent worker kudos to the technician. -
Review 149 (2021-10-03 - Rating: 5)
Dama and his assistant were very professional and in detail. Would differently use this agency in the future. -
Review 150 (2022-09-23 - Rating: 5)
Sam was wonderful. Very informative. Answered all of our questions and did an amazing job. -
Review 151 (2021-08-22 - Rating: 5)
Mr.Ram helped us very well. He was the best. I highly recommend this company. -
Review 152 (2021-09-08 - Rating: 4)
Technician was very polite and professional. He was on time and left the job clean. -
Review 153 (2021-06-26 - Rating: 5)
Came the day after we closed to replace a toilet. Work was fast and neat and no mess left behind. Outstanding! -
Review 154 (2020-10-07 - Rating: 5)
Joseph id number 5432 excellent person great work he went beyond his job I will be calling and asking for joseph id number 5432 again if i need his service I am also going to recommend him to othersThank You -
Review 155 (2020-10-04 - Rating: 5)
Dama did an amazing job. Very friendly and knowledgeable! Will request him each time I need assistance. -
Review 156 (2021-02-16 - Rating: 5)
Excellent service. Was helped by Jacob (plumber) and Graham (restoration). Highly recommend them both and the company overall. -
Review 157 (2021-06-17 - Rating: 5)
Mr. Dama was very professional and very respectful. Clean up everything wen he finished. Will use this company again. -
Review 158 (2022-11-22 - Rating: 5)
Plumber and field supervisor were extremely knowledgeable and assessed and addressed the issue right away. -
Review 159 (2021-06-17 - Rating: 5)
Mr. Sam Sang did an excellent job! He did above and beyond my expectations! -
Review 160 (2022-09-09 - Rating: 5)
Langh came quick was very professional and gave me a great price! -
Review 161 (2020-09-28 - Rating: 5)
Maug was very professional and knowledgeable. He fixed a problem that I had with my toilet and we couldn’t figure out how to fix it. -
Review 162 (2020-10-03 - Rating: 5)
Min and Htin did a great job and very polite .i will definitely use Roto rooter again. -
Review 163 (2022-08-16 - Rating: 5)
They installed my new stove. They were professional and quick. -
Review 164 (2021-07-13 - Rating: 5)
Excellent response time.The technician explain the problem and the solution.The technician offered follow up suggestions. -
Review 165 (2021-02-09 - Rating: 5)
Jacob was outstanding!! Very nice, professional, and he did a great job! Much appreciated! -
Review 166 (2021-03-24 - Rating: 5)
Maung, did a very professional job, very knowledgeable and patient excellent job well done. I would recommend him to others. -
Review 167 (2022-09-19 - Rating: 5)
After 2 days and weekend 2 repair tech kitchen sink is finally open Great Job -
Review 168 (2022-09-04 - Rating: 5)
I was overwhelmed with there fast response to the problem I was having 😊 Thank You Thank You for making my mine at ease -
Review 169 (2020-10-10 - Rating: 5)
They did a great job, very thorough and made sure everything was working properly before leaving. -
Review 170 (2023-04-30 - Rating: 5)
Nick was very friendly and helpful. His expertise was much appreciated -
Review 171 (2022-11-20 - Rating: 5)
Came in discovered the problem, explained the issue and finished the job. Nice neat and quick -
Review 172 (2023-07-06 - Rating: 5)
Min was very efficient and professional in his assessment amd advice for plumbing problems. -
Review 173 (2021-03-18 - Rating: 5)
Chan did a wonderful job. He made us all happy. Shower time. -
Review 174 (2023-06-29 - Rating: 5)
Min was great and courteous he knew what he was doing excellent job -
Review 175 (2020-10-01 - Rating: 5)
Very professional and easy to work with. Understood what the issue was and did his best to solve the issue quickly. -
Review 176 (2023-01-20 - Rating: 5)
I really enjoyed the technician. Very well informed and polite. -
Review 177 (2024-09-25 - Rating: 5)
Muangpi 4383 was great -
Review 178 (2022-09-09 - Rating: 5)
Showed up on time, was professional and fixed the problem! Couldn’t be happier! Thank you! -
Review 179 (2021-08-09 - Rating: 4)
Great service. Found and fixed our clog quickly. Pricey but worth it -
Review 180 (2023-04-22 - Rating: 5)
This was my first time using Roto rooter. The next time I have a plumbing issue I will use this service again. 👍 -
Review 181 (2020-10-15 - Rating: 5)
Technician was professional and communicated all the steps that would be taken and costs before starting repairs. -
Review 182 (2021-07-26 - Rating: 5)
They were on time. Checked in as unclogging the sewer progressed. Clean and professional -
Review 183 (2022-09-07 - Rating: 5)
Ram was very professional,responsive and curtius -
Review 184 (2022-06-30 - Rating: 5)
Langh #3650Great professional technician. Great attitude. Very helpful. -
Review 185 (2020-09-28 - Rating: 5)
Joseph 5423 came on time and un clogged the kitchen sink clogged , In the future, I recommend to Joseph and thank you to Roto Rooter . -
Review 186 (2021-04-30 - Rating: 5)
He was very polite and informative about what was going on. Completed the job quickly as possible -
Review 187 (2021-05-13 - Rating: 5)
Mr. Desmond was very polite, professional and explained clearly what the issue was and resolved it. Thank you again. -
Review 188 (2021-03-20 - Rating: 5)
Very professional service. Chan went above and beyond to ensure that I was satisfied with the level of service. -
Review 189 (2021-04-03 - Rating: 5)
On time, reliable, courtesy, great service, quick worker, nice, respectful, very clean. Technician Mr. Chan -
Review 190 (2020-10-02 - Rating: 5)
Very professional EXCELLENT very knowledgeable of his craft. I would use the company again. Thank you!!!! -
Review 191 (2021-05-07 - Rating: 5)
Friendly, knowledgeable, and quick to find issue and fix. Would recommend and plan to use in the future.