Shumate Services
Located in Duluth, Georgia
Address: 2805 Premiere Pkwy, Duluth, GA 30097, United States
Phone: +1 678-748-6283
Rating: 4.5
Services
- Identifies as women-owned
- On-site services
- Online estimates
Categories
- Electrician
- Air conditioning repair service
- Electrical installation service
- Air conditioning contractor
- Handyman/Handywoman/Handyperson
- HVAC contractor
- Plumber
- Pump supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-18 - Rating: 5)
We use Shumate for our HVAC, electrical, and plumbing. They are always courteous and helpful. We recently had to replace a water heater. Their pricing was the best of the quotes. We had an issue with the new heater and hey came out the same day to troubleshot and correct the issue, with a sincere apology for the inconvenience. Thank you Wade and Taylor! -
Review 2 (2024-08-01 - Rating: 5)
Shumate has serviced my condo for years and always provide top notch service. My thermostat stopped working this week and it was 90 degrees in my home. I called at noon and there was someone here within an hour. He was able to replace the thermostat and troubleshoot a problem to fix my air. Thank you! -
Review 3 (2020-06-09 - Rating: 5)
Its been a long time since I was stunned (in a good way) by the service I received from any company, but Shumate has gone above and beyond to keep my family loyal customers. We had an AC unit installed 10 months ago and while the unit itself had some issues - Shumate never hesitated to service and repair the unit in the utmost professional manner. They showed up on time, every time. Their staff is friendly and well-mannered, and I knew I could trust them in my home. When it was finally determined that AC unit needed to be replaced - this was no fault of theirs - not only did they do it in a timely, clean and orderly manner they also replaced it with a bigger and better unit than we originally purchased. I’ve never felt like a number, or just another customer dealing with them. My grievances were heard and addressed and then more than adequately rectified. Shumate made me feel as though the issues we were experiencing mattered to them and they did not rest until we were comfortable with the solution. Shumate has a loyal customer in me and I cannot recommend them enough. -
Review 4 (2024-03-21 - Rating: 5)
Very Impressed with the sense of ownership and ensuring the job was complete to my satisfaction.Shumate replaced my gas furnace two years ago. I was not so impressed with they way the house was heating up and with the colder than normal winter this year, I ask them to come out and see what could be done. I knew the original builder designed the system as cheaply as possible and it just was not working well with the new, more efficient units.Some experienced techs came in to look it over and for a very reasonable price, upgraded the design and even changed out the furnace to a larger unit.What was most impressive is that one person was assigned to ensure the work was done properly and to my satisfaction. He called me every day for several days after the work was complete so we could fine tune the settings to make sure the system performed to my expectations.Really nice work. -
Review 5 (2023-11-19 - Rating: 5)
Shumate did an awesome work in my home replacing an old water heat. The water heater location is not easy in a tight closet upstairs. Before contact Shumate, I tried other company that said it was not possible to replace for a same volume device and I should down size it. We were not in the mood to replace for something smaller. A neighbor recommended Shumate saying they for sure will get the work done. We called them, they were always very positive saying the work will be done! Yes, they did it. Thank you guys! You are amazing professionals. -
Review 6 (2024-05-02 - Rating: 5)
I have always been very impressed by Shumate. Scheduling, billing, and bill paying have always been a breeze. Our service techs are terrific and always available for questions. Very reasonable pricing for HVAC maintenance and a host of other stuff. -
Review 7 (2018-08-03 - Rating: 5)
Great job diagnosing our HVAC issues and installing indoor AC unit to solve it. We shopped their quote to someone in the HVAC industry who said they were giving us a great deal. Installed the unit in the pouring rain. Were punctual. Job diagnosed, quoted and finished in less than a week. Highly recommend. -
Review 8 (2023-10-03 - Rating: 5)
Our air conditioner went out at our business, and while it took a little bit to get a new air conditioner in, they were communicative through the whole process, and as soon as it came in they came and installed it ASAP. Adam and David were on time, friendly, clean (and cleaned up after themselves which was super appreciated) and were super efficient. Would definitely recommend and am super thankful to finally have air again! -
Review 9 (2023-11-23 - Rating: 5)
Cannot speak anymore highly of Shumate Heating & Air and especially their technician Gary Houser. We recently had our units serviced and Gary was outstanding and went above and beyond with an issue that really saved us big time! Shumate will have mine and Alans business forever! -
Review 10 (2022-11-09 - Rating: 5)
We contacted these folks after we had two units die at the same time during the summer. We replaced one and another company got the other “limping” along since parts were nowhere to be found. We started calling around for quotes and to see who had actual units in stock to just replace it. Most places were price gouging and selling low quality units… or just didn’t have anything to install. these guys came in and gave us a fair quote, not jacked up AND they had units in stock. Their techs and installers are super professional and nice. We were so beyond pleased with them that we asked them to come back and help us track down a cooling issue for the first floor. They had some many guys crawling all around our finished basement to locate where some lines were disconnected in the ceiling and causing low airflow to the first floor. We had so many other companies look at it and tell us “nothing we can do, live with it” but the Shumate team was like a dog with a bone, they wanted to solve the issue - and they did! After years of having every company in the area out, finally it’s fixed! Now we are having them help us solve humidity issues for our second floor and we have no doubt that a solution will be found! Thanks for your amazing techs and installers! -
Review 11 (2022-04-21 - Rating: 5)
Weve been a Shumate client for many years and two homes! Their customer service is fantastic and their technicians are professional and are attentive to detail. This maintenance visit we had the i-wave installed in our system for air purification, and we couldnt be happier with the decision! Weve had the UV light system till now, but this is even better, and we wont have to replace a bulb anymore! Fresh air in our home is great!! Wonderful service. -
Review 12 (2023-10-03 - Rating: 5)
I have been doing business with Shumate for more than 30-years. I have purchased several HVAC systems and always have annual maintenance agreements with them. I find them to be professional, responsive, dependable, honest, with fair pricing. -
Review 13 (2022-12-13 - Rating: 5)
We started using Shumate nearly twenty years ago for ac and heating. Over the years we have used them for electrical, plumbing, handyman and water heater. These folks are reliable, professional, price competitive and they stand by their work. You will be satisfied -
Review 14 (2020-09-21 - Rating: 5)
Both A/C compressors went out due to loss of electrical contact.My Painting contractors had stepped on the electrical feed to one unit, pulling a contact loose and causing intermittent shorting.The Shumate representative was very good. Diagnosed and corrected the issue quickly. Courteous, on time and professional.Shumate installed both of my units six years ago, and I find them to be better to deal with than all of the others Ive tried over the previous 25 years.All the way around, they treat you like you think you should be treated as a customer.I ONLY call Shumate. -
Review 15 (2024-04-15 - Rating: 5)
Nein and his crew did a great job installing the systems. They do excellent work. I also want to commend John Franzen for his thorough evaluation and proposal. I am very pleased with everyones efforts and very glad I chose Shumate. I also want to mention the outstanding service that Ed Perry has provided year after year. -
Review 16 (2023-08-21 - Rating: 5)
Shawn was fantastic. We explained a problem to him and he came up with a solution that was not typical but solved the issue better than we hoped. He and Shumate kept us well informed throughout the process.Very nice people to work with and always respectful. -
Review 17 (2023-07-10 - Rating: 5)
THIS is the place to go!! My old HVAC system was from the 1970’s and I’ve been keeping it together with duct tape and prayer for years. I’ve had a over a dozen HVAC companies out to do quotes and let me know their deals. I learned exactly what needed to be fixed and how it would fail within a few years if I didn’t replace certain lines. I realized quickly using the sketchy tech off fb might be the cheapest option but it would cost me more in the long run. The issue was cost. I just couldn’t afford to drop thousands all at once but i didn’t want to pay the interest fees for a loan either. A friend recommended this company and they came in and told me exactly what needed to be done (I already knew but good to see they knew also) and the price was what I expected it should be. They have a 3 to 4 year interest free deal with Wells Fargo on their loans and it’ll be fully paid off by the end of that interest free period. This is EXACTLY what I had been looking for! They were able to do all the work within a week of me calling too! I can’t recommend this place enough! -
Review 18 (2021-02-28 - Rating: 5)
Shumate replaced our broken water heater today. Yesterday, we noticed water coming out of our old water heater around 4pm. I called Shumate and they came out at 9am the next day. Very prompt and professional service. The technician was nice, on time, and performed the work at a professional level. Shumate is not the cheapest option out there, but do you really want to use the cheapest option on a system that you rely on every single day? You get exactly what you pay for, and for someone that was on a tight budget, the cost was well worth it. -
Review 19 (2018-06-06 - Rating: 5)
The entire experience was very stress free. Richard did a great job helping us choose the units we needed. The installation crew was very professional. They showed up on time, completed the job quickly and left our home as clean as when they arrived. We have never had an issue with Shumate for service and are completely satisfied with using them to replace our HVAC units. -
Review 20 (2021-08-01 - Rating: 5)
Absolutely great service! I called on a Friday expecting to be told Id have to wait until Monday for relief. To my surprise, Shumate assured me they would be out that afternoon. Long story short, our technician Will was kind, friendly and efficient. We were chilled and calm soon after. I understand they cant always be there when you need them but this time...they were. Highly recommended!! -
Review 21 (2022-03-27 - Rating: 5)
I had an old AC unit that has been running my bill up. I got several quotes and decided on Shumate.They showed up at the scheduled time, installed the system inside and out, and cleaned up everything. Other than the new system, they left no footprint. Great service and fast installation. -
Review 22 (2018-10-25 - Rating: 5)
I’ve been a Shumate customer for several years. They provide great service with competent technicians. Recently I had an issue with my air conditioner and they repaired it promptly. Later in the hot season I noticed the air was not as cool as it should be. Shumate worked with me diligently to uncover the problem and repaired it quickly. I am in the process of moving and will gladly call Shumate to service my next home. -
Review 23 (2016-07-17 - Rating: 5)
Very good, replaced two furnaces and AC units. Sales were accommodating showing me my options. Installers arrived shortly before 8am and finished by 2pm. With my new units I have ten years warranty coverage as long as l keep them on maintenance plan. With my Shumate bucks earned by this purchase I can use them to pay for the maintenance plan in the next few years. -
Review 24 (2020-10-27 - Rating: 5)
I called Shumate to repair my AC. They responded promptly and in a professional manner. They repaired my unit, which was still under warranty, in a timely manner. The technician was very courteous and professional. I trust Shumate to provide reliable service at a fair, and affordable price. I would highly recommend them for any of your HVAC needs. -
Review 25 (2019-01-31 - Rating: 5)
Weve relied on Shumate for HVAC tuneups and plumbing repairs for years now and theyve always been very prompt and professional. Especially when Ive had emergencies, as so many heating, cooling, and plumbing problems are!Shumate just finished installing a brand new HVAC system in our home, after having one installed in another home 2 years ago, and it was a really good experience. The salesman took plenty of time to examine our house to make certain he was recommending the correct system. He made good suggestions and gave us a few choices. He answered every question we had, was very knowledgeable, and the installation was quick and problem free. The installers were totally professional and nice too. The install looks to be very well done and they cleaned up everything afterwards. We are extremely satisfied with Shumate and continue to maintain a service contract at both properties.Oh, and their prices are very competitive. -
Review 26 (2021-05-17 - Rating: 5)
I have used Shumate Mechanical for HVAC, plumbing, electrical, and handyman services. I use them not because they are the most affordable, but because they have always been on-time, do the work they say they will do, and do a quality job.Their handyman team built out my work office in my basement and I have been very happy with the results.Even in the rare cases where something has been missed, they come back and correct the issue.It is refreshing to find a company you can trust and rely on. -
Review 27 (2017-11-20 - Rating: 5)
As usual Shumate came through for me! I love my new heating/cooling system and best of all I love how they worked with me to fit the best system into my budget. They also were able to get out to my house, come up with a proposal and install the unit the next day while I was in town. Ive been their customer for over 20 years and I think theyre the best! -
Review 28 (2017-09-27 - Rating: 5)
The Shumate team came ready to work on time and were so great to get the work done in a timely manner. They were professional and explained thoroughly how to use the 2 new HVAC systems we installed. I have used Shumate for over 30 years in different homes and highly recommend them. -
Review 29 (2017-06-20 - Rating: 5)
Shumate did a great job installing two air conditioning systems for me. Both the salesman and the installers were very friendly and professional. They installed my last set of systems 15 years ago, and have been doing maintenance for me for 4 years. I have been very pleased with them. -
Review 30 (2023-01-24 - Rating: 5)
Schumate is such a great company. We had their technician Michael Wheeler out to repair our furnace. He replaced the broken part but then went above and beyond to determine why the part broke. He was able to fix the issue so it doesnt happen again. So many people fix the issue and leave, and Schumate goes the extra mile. Always on time and professional. Cant go wrong with this company. -
Review 31 (2017-11-08 - Rating: 5)
Usual excellent service from Shumate. They arrived as promised, I showed them the unit for the replacement humidifier and told them if they had any questions, just let me know. Two hours later, they said they were finished and would show me the operation of the humidifier. The install was better then perfect (as usual) and the installers were pure professionals. I am sure the unit will work as expected. Thanks, Shumate!! -
Review 32 (2020-08-07 - Rating: 5)
Always professional and friendly. There are few companies that I have delt with that have had such consistently good customer service. Theyve replaced two A/C units and one furnace for us with friendly, helpful sales people and installers that were happy to help show us how to use the new fancy pants thermostat and answer all of our questions. There were no issues at all and it all went very smoothly with painless financing that was approved from our home the same day we decided on a unit. The sales person that they sent out even talked me out of going with a more expensive unit I was ready to pull the trigger on that was bigger than what he said we needed given the house size and recommended a smaller Lennox unit from the same product line. Not only did I spend $1000-$1500 less (I dont remember the exact price difference as it was the first AC unit that they replaced) but I appreciate that kind of honesty given he would have received a bigger commission. I cant imagine my experience from top to bottom would be better anywhere else. Top notch all around. Highly recommended. -
Review 33 (2019-07-06 - Rating: 5)
While theres never a good time to replace our AC units, my family and I couldnt have asked for a better experience with Shumate. The entire staff shined throughout the entire process in terms of cost, professionalism, and punctuality. My positive experiences have already sparked my interest in their Handyman services as well. Great company! -
Review 34 (2022-11-17 - Rating: 5)
My part was ordered and installed very quickly! My technician was knowledgeable and had went to work on the furnace as soon as he got to my home. He was done within an hour, so I add speedy work and he showed me all the parts he replaced. -
Review 35 (2018-07-24 - Rating: 5)
Very responsive when called. Very pleased with all the service men that came out to our house to fix our problem. Very happy with Shumate! This is a A-1 company that you cant go wrong with.When our system failed, they replaced our whole system inside and out and also replace all the duct work that the builder installed when house was built. They installed a better and bigger, complete new system inside and out. I HIGHLY RECOMMEND THIS COMPANY TO ANYONE!! They are GREAT!! -
Review 36 (2018-04-20 - Rating: 5)
We had a new ac unit installed a year and 7 days ago and unfortunately, we ever had to have Shumate come out 3 times for issues. The week they found a leak in the line causing a loss of refrigerant. Sure would have been easy to simply repair and move on .However; Shumate stepped up after all the issues and replaced the entire unit. This s what you should always buy from a reputable company that stands behind their product . The fact theyve been in business for as many years as they have tells you all you need to know .Thanks Shumate! -
Review 37 (2017-12-21 - Rating: 5)
I couldnt be happier with Shumate. When my furnace stopped working last week, Shumate provided a same-day diagnosis that required a follow-up visit (with more parts) to the house. Although the repair was complicated, they completed it quickly with a minimum of fuss. Importantly, they also kept me informed of expected arrival times and never failed to arrive promptly. -
Review 38 (2019-05-26 - Rating: 5)
I found Shumate through Dale Cardwell. They have done two jobs for me. The first was replacement of a hot water heater. They brought it up to code and replaced all of the old copper pipe above it for less than other quotes. The second job was a blocked condensate line. I had called another company to get a quicker appointment. That company declared it impossible to clear line and wanted to install an alternate line for $1,000. Shumate came to my rescue, cleared the line easily. No more bad plumbing for me. Shumate does outstanding work and are my only plumber for future needs. -
Review 39 (2022-07-26 - Rating: 5)
What a great bunch of professionals! There is nothing worse than having an old HVAC unit break down in the middle of a Georgia summer, but for two summers in a row that is exactly what has happened to me. Thank goodness for the great guys at shumate, that were not only able to find parts that fit my unit so that I didnt have to buy a new one, but were pleasant, and professional in every way. I feel that the price that they charged was very reasonable, and they got that cold air blowing again quickly! Will not hesitate to use again, and refer friends to them often. -
Review 40 (2017-08-14 - Rating: 5)
I had Shumate come out and recommend a solution to my weak AC in the upstairs of my house. Out of all the proposals I received, Shumate was the only one that thought out of the box and recommended something besides just replacing my current system. Their proposal was also the lowest price I received and I am extremely happy with the results. My only complaint is that their installation team broke a shelf in my garage and did not even mention it to me. Other than that they were fantastic. -
Review 41 (2017-03-30 - Rating: 5)
Excellent service. Installers were very professional, explained everything they were doing, explained new thermostat, cleaned up their workspace and were very easy to work with. We are long time customers of Shumate. Good company. -
Review 42 (2018-10-26 - Rating: 5)
Shumate recently changed out our furnace, evaporator coil, and condensing unit. We were very pleased with the installation. The new units are doing an excellent job of cooling and heating our home. There were a few problems/bugs that needed to be worked out after the installation, and Shumate has been very prompt and extremely cooperative in working with us on the problems. -
Review 43 (2017-06-26 - Rating: 5)
Adam and his partner did an EXCELLENT job in record breaking time in installing new Hot Water Heater. We are so pleased and will be using Shumate for ALL future plumbing needs. With Shumate I do NOT feel that I have to shop around for the best price because we get it ever time. We truly trust this organization and have for many years for our HVAC and now we can add plumbing to the list. GREAT job Shumate and keep up the good work. We will see you in our next time of need. -
Review 44 (2020-07-29 - Rating: 5)
Shumate has been around for a quite long time but they dont let that accomplishment get into their head as theyre very nimble, will do anything to satisfy the customer and work professionally. They were able to help with big projects such as redesigning duct work or plumbing and electric projects of sorts. They even sent their plumber technician on urgent plumbing repair on a late Friday evening from a far corner of the city to fix an urgent issue that 3 other plumbing companies didnt want to do only because it was a Friday. What I appreciated about the plumber/Shumate was the fact that they didnt take advantage of my desperate situation to price gauge; instead, they always present me with fair pricing, even in urgent cases where other competitors may have. Once you establish a long relationship with this company with an yearly maintenance plan, they will not forget you. Thats a trusted, mutual loyalty. It goes a long way - both ways. -
Review 45 (2019-05-18 - Rating: 5)
We had both A/C units in our home fail within a month of each other. I called Shumate and they sent a representative out the same day and we had all new equipment installed and up and running less than 24 hours later.Excellent service and were looking forward to our cooling bills plummeting this summer. Thanks Shumate! -
Review 46 (2024-10-25 - Rating: 5)
We have been customers for over 10 years. The service is always excellent. The technicians are neat and professional. Our Lennox heater had a faulty part and Shumate jumped all over the problem. Cannot say enough good things about Jeff Johnson and his help to us. I would give them 10 stars if i could. 100% satisfied. WJF -
Review 47 (2020-08-19 - Rating: 5)
I used a different service for years, but switched to Shumate when our furnace finally bit the bullet, back in 2015. They were much cheaper for the same quality and offered a better yearly program. We have had almost no issues but if we do, they are very responsive and never try to upsell you. Just recently had an issue with AC and they came out at 9pm on weeknight and got it fixed quickly. Jairus Watkins was the technician and he is exactly why I do business with Shumate. He diagnosed and fixed the problem quickly but also explained it to me and told me how to do a self fix if it happened again. Even though it was a quick fix he still went through and triple checked everything else. HIGHLY recommend Shumate!! -
Review 48 (2018-04-09 - Rating: 5)
Tino, the Shumate installer, and his crew did a great job installing my new Lennox high efficiency HVAC unit. They were professional, courteous, and efficient. Richard Seals, the sales rep, did an excellent job also. He was very patient and thorough during the proposal process and presented several alternatives at different cost points. I have been using Shumate for quite a few years for my maintenance. They always respond quickly, often coming to my rescue the same day I call. I highly recommend Shumate for new installs and for routine maintenance. -
Review 49 (2018-03-29 - Rating: 5)
Very pleased with all who worked with me on my AC repairs. Worked with Mike on scope of the job and Pedro and his partner were thorough and professional in completing the job. I have used Shumate since 2001, and continue to use their maintenance check ups!Thanks! -
Review 50 (2023-07-21 - Rating: 5)
Our HVAC had an intermittent problem. Mike not only fixed our unit, but showed me what to do to prevent the problem from occurring again. Very professional! Highly recommended! -
Review 51 (2021-06-09 - Rating: 5)
Jimmy was phenomenal! It was day 1 of moving into our new house and the AC was not working. Jimmy came out at dusk, worked until dark, made all the repairs and did a maintenance service. He was communicative, helpful, professional and I am a customer for life. -
Review 52 (2018-05-10 - Rating: 5)
I rarely write a review, but when a supplier stands head and shoulders above the rest, they deserve a positive shout out. Everyone I have dealt with at Shumate has been positive, friendly and helpful. Their technicians are very professional and efficient. Never have they tried to up sell me on a product or service. I wholeheartedly endorse them. -
Review 53 (2022-06-15 - Rating: 4)
UPDATE: Despite the poor telephone experience of last night, when I called again this morning the company said I was on the schedule for this afternoon. The tech actually arrived this morning and replaced a failed capacitor in the unit (less than 5 yo Daiken). I am relieved, and happy that the company took care of me in a relatively short period of time.Ive been a loyal customer since 2007 and used them to install a complete new HVAC system. Today during the worst heat wave my unit stopped cooling and the AC unit is making strange noises every 15 minutes. The unprofessional woman who called me back hours later to schedule, told me they might get to me in 3 days. She didnt care that I am a senior living alone with 3 senior (11 year old) dogs either - just said she has about a hundred other calls to make. It is now almost 9pm and my home is up to 81 and climbing. -
Review 54 (2020-07-16 - Rating: 5)
Very professional, reliable, clean and trustworthy! I have been a customer now for several years. During this time I have owned several homes that I have used Shumate each time to help me. They have a great team that has helped me with plumbing and heating/air systems. I never have had to second guess the work and it is top quality each time. This included a new HVAC install, new toilet, replacing parts on toilets, maintenance contract for HVAC and a new hot water heater. They are always able to explain all the work and how it was completed as I am a very curious person so I ask several questions and they never get tired of helping me. They will be just as helpful to you! I am certain. -
Review 55 (2017-08-23 - Rating: 5)
Because of their overall high consumer rating, we contacted Shumate Heating and Air Conditioning Company to perform a complete overhaul of our system. First of all, the technicians and installers arrived promptly as promised. Nain greeted me at the door with an infectious smile, then Iceman introduced himself. Within a minute, the entire crew set out to begin their different tasks with a no nonsense determination. The gentlemen exhibited business professionalism and schooled expertise. We are very pleased with the entire Shumate team and their perfect job performance. -
Review 56 (2017-05-07 - Rating: 5)
These guys are great. We had one of our units go out on a Sunday, and had both units replaced by Tuesday. They ended up working over and pulling together a hybrid crew to get the new units installed by Tuesday (even though we were originally scheduled for Thursday). Very professional installation and most importantly, great communication through the whole process. Very happy with their service. -
Review 57 (2021-09-15 - Rating: 5)
I am updating my review after an excellent experience with Shaun, Tino and his team getting everything to a good state with our whole house dehumidifier. Thank you Shumate ! Also happy to hear you are incentivizing vaccinations for your crew. Hope everyone stays safe.We recently decided to install a new Daikin Fit Heat Pump due to our old Trane finally giving out. Shumate mechanical beat other estimates and was a good value. Shaun Hoover was especially impressive at explaining every detailing and at actually showing up at the installation and job site to help make sure our needs were met. Shaun managed everything very well and was very prompt with replies. At first, I was a bit amazed, because he did not follow the typical salesman pitch and was less talkative than most. At the same time, his proposal and the price provided was the very best. Once we did get into the details of the new system (and it was very new to me - I had never heard of Daikin and was a bit concerned about trying a new brand) he had all the material down or was able to quickly find those at Shumate who had the answers. We got quotes from other companies, including our previous HVAC system company, but they just could not compare. Now that the Daikin system is in place, we are, so far, happy with its performance. It definitely seems more powerful and really keeps the air nice and toasty. The most astonishing feature is the outdoor unit - side discharge and very quiet. What a difference compared to our 2005 Trane! The new Thermostat is nice - has a good mid century with intuitive technology. I would suggest a few changes to Daikin, including a feature that would allow one to keep a night mode that is completely dark without the need to change the screen saver to blank screen. I would also suggest they print out a thermostat user manual for every customer instead of relying on the PDF one has to find online (or they could automatically email you the PDF at each install). I havent seen the unit perform in our hot muggy summers and I will update this review about May or June with news on that. I do hope the dehumidification system works well. Right now, it seems, it is necessary for humidity to rise about 5% above ones desired range before the system does anything about it.There were a few things regarding installation that could have been improved. I did not really mind having to clean up and vacuum after the crew had left, but it would have been nice to have been asked if they could have done that for me. It was also no problem for me to clean up the plaster dust and saw dust around the new duct work and supply/returns. But, again, would have been nice for them to do that automatically. Also, there was some strapping of the duct work that was left hanging in our utility room. I did get that fixed as the truck was leaving. Also, the user manuals for air handler and system were simply left on the air handler. Would have been nice to know that or have those handed to me so I was not going in search of them in crawl space. It might be a good idea to institute a final walk through with customer before getting in the truck to leave. Also, a bit more help or availability regarding the thermostat and finishing touches (like painting and fixing around where the thermostat was sized and fixed) would have really been impressive. I got the feeling the crew was wanting to pack up, eat lunch and leave asap (especially after Shaun and Raymond had left the scene). The lack of care with cleaning up did concern me a bit regarding their attention to detail with the install. That said, they seemed, as best as I could tell, to know what they were doing.I think Shumate and Shaun definitely deserve a 5 star overall due to price, professionalism etc.. However, the experience was not absolutely 100% due to the issues listed above. I really think its important to be there for the customer at the end of the job and make sure everything is really on par with the satisfaction guarantee.Thank you Shumate! -
Review 58 (2019-07-03 - Rating: 5)
I wanted to give a shout out to James and Todd for their outstanding service at my home on two separate service calls, one for heating/air and the other for electrical. They were both very professional, courteous, polite and respectful. I will definitely call Shumate if the need arises again. -
Review 59 (2018-11-02 - Rating: 4)
I didnt rate at 5 stars only because I wanted people to look at this review. WE RECEIVED A 5-STAR INSTALLATION. It was a pleasure working with the people from Shumate from the person that prepared our estimate to the technicians that performed the installation. All were friendly and courteous and genuinely interested in winning and keeping our business. I highly recommend Shumate. -
Review 60 (2018-06-15 - Rating: 5)
I had hot water heater rupture late Saturday evening and called Shumate. They were at my home at 10 AM Sunday morning with a replacement and had my water back on by noon. They were responsive and efficient. I have used them for my HVAC for years and have always been pleased with their service. -
Review 61 (2020-06-10 - Rating: 5)
I would give 10 stars if I could! * * * * * * * * * *Shumate Plumbing Division sent out Rick Sosebee and his helper and they were both AMAZING! Very professional and friendly too.They installed a sewage extraction pump in our basement sump pit and tested everything to ensure it all worked perfectly before leaving. They cleaned everything up and did a very professional job! The wore masks for us which I know was miserable for them because of how hot it was but they never complained.I would recommend Shumate to everyone I know because they do quality work at a very affordable price! -
Review 62 (2022-07-25 - Rating: 5)
Shumate in Tennessee is fantastic. They are all that a consumer could ever expect and more. If you are looking for a contract provider to service your heating and A/C system on a continuing basis, Shumate is your best choice in the greater middle Tennessee area. -
Review 63 (2023-11-24 - Rating: 5)
Shumate is by far the best! We have been dealing with them for over 10 years and would not use anyone else. Extremely satisfied! -
Review 64 (2017-06-07 - Rating: 5)
Everyone involved in the project was professional, knowledgeable, and easy to work with. They always arrived when expected and worked hard to deliver a new HVAC system. I have been a Shumate customer for many years and have never been disappointed. -
Review 65 (2021-08-15 - Rating: 5)
What a great company! Jimmy is the best technician I have ever dealt with. Treated the whole visit like a learning experience, not an opportunity for a sale. I learned so much from him. Explained everything so thoroughly and clearly! It was 11 at night and our ac went out. He was so quick, courteous, and superbly professional. These guys have a lifelong customer from us for sure! Thanks Jimmy! -
Review 66 (2020-08-17 - Rating: 5)
We first used Shumate to replace our a/c and heat pump earlier this year. Great job...punctual, clean, and good communications. Because that worked out so well we then had them re-pipe our entire home, changing out the old polybutylene plumbing. We quickly recognized that Shumate takes great pride in being reliable and capable. Having now accumulated quite a few repeat customer Shumate bucks, we then had them install L/P gas lines throughout the house. Yes, we cashed in our Shumate bucks, paying less than half of what it would have cost. Sweet! Our next project in this home is to replace the hot water heater with a gas tankless system. Who do you think will be installing it? -
Review 67 (2021-12-07 - Rating: 5)
I have to say that I procrastinated replacing our HVAC system due to cost as long as I possibly could. But I am loving this new HVAC system from Shumate. The team who installed it all in one day was very professional. The system works perfectly. I love controlling it all from my phone and the speed with which it cools and heats the house. Most importantly, it operates whisper quiet. I would definitely recommend Shumate and Bob Reid to anyone looking for a new HVAC system. -
Review 68 (2023-06-14 - Rating: 5)
Cannot recommend Shumate, and Mike specifically, enough! He was here the day I needed and was way more helpful and knowledgeable than previous vendor (Coolray). I will be recommending them to many neighbors. -
Review 69 (2017-01-20 - Rating: 5)
We couldnt be more pleased with the professionalism and expertise which Luis and Jarred brought to their job of replacing our old heater with a new one. They worked nonstop from 8:30 am until 2 pm. Throughout, we could hear them talking and laughing with each other. We were left with complete, clear instructions and Luis also arranged for a checkup of our existing humidifier as well. What a good team they make and what special representatives of your company they are! -
Review 70 (2017-05-30 - Rating: 5)
Just had another installation done as well as had servicing of existing units. All work was done efficiently and professionally. The guys that did the installation, did a great job of cleaning up after themselves and were very careful with the walls, floor and carpet. -
Review 71 (2019-01-03 - Rating: 5)
Had a leak from inside the walls in my townhome on the main level. Called Shumate Plumbing to investigate. Contractor was there and able to investigate and fix same day. Then Hardy with the Handyman service quoted me and did a professional and hassle free job of fixing the walls in the bathroom where the water damage had occurred. Would highly recommend Shumate for their quickness and accuracy of completing the job! -
Review 72 (2020-08-18 - Rating: 5)
Our contact point was Shaun Hoover. I cant say enough good things about this company or Shaun. We had an AC/Gas heater and a water heater installed. As it sometimes happens, we had problems with the drain line. Super responsive and professional. The problem was fixed at no extra cost and very fast. I would recommend Shaun and Shumate without hesitation. A very good experience! -
Review 73 (2017-09-12 - Rating: 5)
Had furnace/ A/C replaced. Great crew installing, clean, fast, great equipment. Service was first class and system working perfectly. Have used Shumate since 1996 and will never go anywhere else. They are the best. -
Review 74 (2018-04-06 - Rating: 5)
My wife and I have been using Shumate for the past couple years. They perform our yearly HVAC maintenance, and have done a couple plumping repairs for us. Their team is awesome! They have been great to work with. I highly recommend them. -
Review 75 (2021-06-17 - Rating: 5)
Jimmy from Shumate was great. Came out to my house to inspect A/C unit within a few hours of my call. Identified the problem and was able to get it back up and running once he had the correct part. Highly recommend Jimmy at Shumate. -
Review 76 (2017-09-28 - Rating: 5)
Shumate is a terrific company, with a culture where all the employees place the customers needs and interests first. They sold/installed our first Lennox Harmony hvac system 25 years ago. We had a fair amount of problems with it, but Shumate worked with us & eventually rebuilt it at no cost to us. In Sep 2017, lightning fried the system. Chris Williams, a consummate pro sales rep, visited us and thoroughly and clearly explained all the workings of the new Harmony system. Because of our past experience with Shumate, we didnt even seek competitive quotes.The install team was a well-oiled machine; 3 teams (6 men), led by Pedro, with Isiah and Luis as well, took out the old & put in the new in 6 hours (!) with improvement in the duct layout, and left the place clean as a whistle.They were super hard workers, and really good guys as well (we talked some soccer). The new system is terrific, working like a charm.Needless to say, we give Shumate our highest recommendation.Jim & Trudy AlexanderBuckhead, Atlanta -
Review 77 (2021-02-01 - Rating: 5)
Shumate sent Rick out to advise me on my water heater. A new one was needed, and he came back a few days later and installed a new one for me. He was on time, very professional and obviously knew what he was doing. I highly recommend Rick & Shumate if you need a new hot water heater. I’ve also used them for a new HVAC system. Thanks! -
Review 78 (2016-05-10 - Rating: 5)
Thank you for having such professional, courteous people for your installation process. From the first meeting to the last detail of the install, we were so impressed. If you ever need an HVAC company call Shumate and tell them that Mark & Cyndi Smith sent you. Our address is 5102 Yellow Stone Dr, Flowery Branch, Ga 30542 that way we get a referral credit!!! -
Review 79 (2018-10-04 - Rating: 5)
The technicians arrived bright and early and were ready to work. They were very friendly and answered any question I had. They did a great job installing my new furnace and they made sure it was working properly. I would definitely recommend this company. A1 company, A1 technicians. -
Review 80 (2018-10-29 - Rating: 5)
We have been using Shumate for 10+ years for general service and repairs. This past week our 22year furnace decided it had had enough. Shumate replaced the heat and air. Service was five star from beginnig to end and would/ will recommend. In fact, our HOA had its fall pool party this past weekend and recommended Shumate to two of our neighbors. -
Review 81 (2017-02-03 - Rating: 5)
Shumate has remained our most trusted resource for solving our household HVAC problems, delivering expert recommendations and installing top quality equipment while charging a fair price. I have and will continue to recommend Shumate to friends and neighbors, telling them that working with Shumate will insure they avoid high pressure sales tactics, faulty recommendations and sub-standard equipment and installation. -
Review 82 (2021-03-13 - Rating: 5)
Outstanding customer service and superior knowledgeable staff! From the first call with Mike or Jeff, they treat you like you are the most important customer they have, sending out professional yet personable techs. We have been exclusive Shumate customers for many years. I wouldn’t use anyone else!!! -
Review 83 (2017-11-26 - Rating: 5)
Shumates been our go to guys for quite awhile now. Finding water on our garage floor after hours on Tuesday we contacted our guys. By 2:20 PM the next day, (day before Thanksgiving) we had a new water heater and the guys went above and beyond in the installation.First rate and highly recommended. -
Review 84 (2018-01-10 - Rating: 5)
Ive used Shumate for all my HVAC for 4 years. They are always on time, professional, and do the job completely and walk me through it. They moved the whole HVAC to another part of the basement, and redid all my lines to flex in about 6 hours. Leaving it in perfect condition. Great work as always. -
Review 85 (2018-05-31 - Rating: 5)
We have used Shumate HVAC annual maintenance services for years. Finally needed to replace our htg/a.c. equipment, and Shumate provided the proposal that kept our business. It has been two weeks since installation of our new Lennox HVAC system, and we couldnt be more pleased. The installation crew arrived early, went right to work, and from all indications did a very professional job. They cleaned up and removed the old equipment and all debris. With the new system and some changes in duct work, we finally have a comfortable temperature throughout the entire house, not just one side of the house as we had previously experienced. Good job Shumate! -
Review 86 (2017-11-10 - Rating: 5)
I have had a very good experience with shumate. We made the mistake of swapping to another reliable heating company for a purchase and after care. They upped their prices and did not fit a part that was needed for ongoing maintenance. Im very glad I returned to shumate who spotted this error, rectified it, have resolved a few ac issues under our plan and just sold us a new furnace. I also liked their sales process, not at all pushy but once you say yes they can be with you very quickly. I would only move to another company now if they starting bumping prices up, which they never did previously. Id rather have a long term relationship at a fair rate, than have to keep swapping to get deals. I thoroughly recommend shumate for all your heating, ac, and other household needs. 5 stars. -
Review 87 (2017-09-30 - Rating: 5)
Shumate is the best! They always come exactly when they say they will and call 30 minutes or so before they arrive. Their reward dollars for their service contracts is a nice bonus-can be used for plumbing or electrical work as well as heating and air conditioning. We highly recommend Shumate! -
Review 88 (2016-08-26 - Rating: 5)
Very professional and competent installation team did the full job with 2 air systems, 2 furnaces and related piping and humidifying in 8 hours. Left the home in the same condition that they found it. Consulted on proper placement as the installation progressed to full satisfaction. Things at now working efficiently. -
Review 89 (2023-08-11 - Rating: 5)
Our tech explained what he would check and what needed to be replaced or repaired amd followed up with a detailed report. He layed out options for work that should be done at some point but didnt pressure us. -
Review 90 (2019-04-30 - Rating: 4)
UPDATE: The general manager did contact me. They installed the new HVAC at the originally promised price within a few days. While I still have reservations about the customer service associated with the original sales manager (who has never called, in case you were wondering) and the gymnastics I had to go through to get to someone interested in resolving the issue, it was handled well at the end.If you had asked me a week ago, I would have recommended Shumate without hesitation as Ive been a customer for several years and was very happy with the level of service. Now, not so much. We received a quote a few months ago to replace both the furnace and the HVAC. At that time, we needed the furnace but the HVAC wasnt critical. We were told that there was no advantage to doing both and that it would be the same price if we decided to do the HVAC at a later date. We went ahead and did the furnace and were pleased with the work. Two weeks ago, we contacted them about moving forward with he HVAC and were given a new quote which was $800 more than the original. When asked to explain the difference, the answer was essentially, not my problem as I dont control the cost from the manufacturer. I find it very difficult to believe that the cost of the materials has risen 25% in a few months. Furthermore, I have called no fewer than three times trying to have a conversation about this and each time Ive been told that either the individual who gave the quote or his supervisor would call me back. Ask me how many times Ive received a call back? Zero. At this point, Im ready to cancel my ongoing service contacts and look for another provider as why would I choose to continue to give money to someone who clearly doesnt value my business? -
Review 91 (2016-09-02 - Rating: 5)
Have used Shumate for years, but this summer had a love/hate relationship with them. Had a coolant leak they could not find until recently. They were out here 8 times, sometimes just to add coolant, other times looking for the leak. But it was a slow leak, and hard to find. I got frustrated at times, as did Shumate. But they stuck with it, found the problem and fixed it. They were great about the charges -- sometimes not charging me at all for the coolant added or their visit. They are a good company, and I plan to continue using Shumate for my HVAC needs. -
Review 92 (2022-03-18 - Rating: 5)
They were prompt and professional as always. Concerned about any welfare with the system. Kenneth was wonderful and a pleasure to deal with. Total confidence in him and the company. This visit Kenneth did maintenance on my air conditioning and changed filters -
Review 93 (2021-02-03 - Rating: 5)
I reached out to Schumate for their “Handyman’s “ service. Tyler and Seth arrived at the designated time, which is always a plus, to assist in installing new faucet connections. Their knowledge and skills got the hook ups completed in no time at all. -
Review 94 (2018-05-23 - Rating: 5)
We are more than happy - lets say ecstatic! We had been planning this for years an have dealt with a bunch of vendors. Most were not willing to do exactly what we wanted. Shaun Hoover of Shumate was referred by a neighbor and was a great person to work with. He answered all my questions and put together a competitive quote for exactly what we wanted. (other vendors said it could not be done or they tried to talk me out of it.) On top of this, when the install day came they were finished in 7 hours - and this is a complex system for our upstairs serving 7 rooms and a long hallway. Let me also give a hat tip to the installers: Pedro, Luis, Martir and Agurio. They were the best. -
Review 95 (2021-04-01 - Rating: 5)
Shumate came out quickly and addressed problem. They are my go to for heating and air issues and if you need a new system ask for Tommy Lee. Always been fair and upfront and have used them for over 10 years for my home and rental properties. -
Review 96 (2017-09-30 - Rating: 5)
Shumate was very responsive and kept all appointments. They called and kept me informed on parts and installation times.I have had three competitors service my systems and have never had the good responce of Shumate. -
Review 97 (2018-05-02 - Rating: 5)
I figured out my A/C had stopped working very late on Saturday afternoon. Shumate sent a technician within an hour of my call. It was deemed to be beyond repair and even though by then it was almost 6:00pm on Sat. evening, the technician (Nadir Mawani) called around and was able to contact a sales person (Dennis McCrary) and he emailed over several proposals within minutes and talked it over with me by phone. He told me my A/C would be replaced Monday morning. A few minutes before 8:00 am Monday, 2 very nice guys appeared (Tino & Jose) and by 10:30 my new A/C was installed and working. I have used Shumate for many years and have always been happy with their service, but even I didnt imagine I would get such great and quick service considering that my problem started when the office was actually closed. -
Review 98 (2021-10-31 - Rating: 5)
We have found an electrician for life! While most people think of Shumate for HVAC, we heard about their Electrical division and called for a quote to install 30 outlets, light switches, canned lights, etc. in our unfinished basement. We were introduced to Todd, who came out for the initial inspection, gave us an extremely detailed quote and then did all the work himself. His knowledge and attention to detail are amazing. The contractor finishing our basement said Todd is one of the best he’s ever collaborated with to complete such a long-term project. We are calling Shumate and requesting Todd for all future electrical needs in our house. -
Review 99 (2023-08-04 - Rating: 5)
A/C compressor unit cooling fan stopped. I “spun it up” but knew something wasn’t right. Called Shumate and they sent Gary who, after listening to me recite what happened, told me the likely reason. Testing confirmed the problem, which he repaired. -
Review 100 (2017-05-24 - Rating: 5)
Shumate provided both plumbing and HVAC service for my basement refinish. The team was responsive, professional and helpful in planning out the scope of services. Field folks (Rick and Brian) were outstanding. I plan to call Shumate for any future service needs. -
Review 101 (2017-11-14 - Rating: 5)
Shumate is A+ in quality service, knowledgeable service people and customer care. I had an air conditioner/heat pump installed by another company - total nightmare. Shumate is now my air conditioner company of choice and I would highly recommend them. -
Review 102 (2018-08-11 - Rating: 5)
One evening my wife Dianne noticed a bubble on the ceiling. We called Shumate because we thought it could be from our HVAC unit upstairs but it also might be from one of the two bathrooms upstairs. They sent out a team to trace the cause and thought it might be due to the plumbing. The next day a plumber arrived, who ruled out plumbing but found a leak at the end of condensation line. They sent out a team that fixed the problem and as the HVAC was under warranty, there was no charge. I would recommend Shumate without hesitation. -
Review 103 (2017-12-16 - Rating: 5)
The complete project of diagnosing and replacing heating and air unitswas quick and well done. (within 24 hours)Installers were efficient and professional. ( 4 hours to complete the project)I would recommend Shumate -
Review 104 (2019-03-29 - Rating: 5)
Quick and efficient replacement of gas-fired tank-type water heater. Reasonable equipment and installation price. Job took 3-1/2 hours, including time for technician to check proper performance of new unit. -
Review 105 (2020-08-20 - Rating: 4)
The plumber did not give my wife a price ahead of time. I thought $96 for a 10 min job might be a tad high. We would have gone ahead with the job if he had given us that price because they are dependable. -
Review 106 (2021-07-19 - Rating: 5)
Rick, the plumber was amazing. Recommend to everyone. Did a great job and requested him for another repair.Rod, the electrician was very knowledgeable and took care of the outages in the track lights -
Review 107 (2020-01-15 - Rating: 5)
I always use Shumate for A/C and electrical. Rod is the best electrician and I always request him. He’s like family now. If you want quality service from people who really care about the customer and have pride in their jobs then you’re at the right place. I love Shumate -
Review 108 (2016-08-25 - Rating: 5)
Richard Seals helped get me get the exact system I needed and walked me through the different options available to me in this old building with its many challenges. Juan Perez and his crews (multiple crews!) were absolutely AMAZING in tackling a very challenging replacement of the whole air conditioning system. Even though they had to climb up and over the building on to the roof, up and down an extension ladder into my HVAC closet, and take the AC unit apart and back down that ladder, they did it with complete professionalism and never seemed to lose their sense of humor. I cant praise them enough!! Im so glad I went with Shumate!! -
Review 109 (2017-05-14 - Rating: 5)
Excellent work. only took a couple of hours to replace and install a new heater. Price was high, charged 1153 for a 50 gal 6 yr warranty on a Bradford White. Little steep for heater, i think. -
Review 110 (2018-01-14 - Rating: 5)
The guys showed up earlier than expected which was great for me. They installed a water heater and did an excellent job. I will definitely call on them again for future jobs. -
Review 111 (2017-08-06 - Rating: 5)
We already used Shumate for maintenance, so we called them when we needed a new HVAC system. The salesman was very helpful and knowledgeable. He didnt try to sell me anything more than what was needed. An additional plus, Shubucks. -
Review 112 (2018-03-28 - Rating: 5)
These people are fast, professional, and reasonable with pricing. Shumate does all my regular maintenance and recently provided a quick turn-around on an engineering job. Very pleased. -
Review 113 (2019-03-04 - Rating: 5)
I have been a Shumate customers for several years. They are prompt, courteous and professional. I always recommend them whenever anyone asks about heating/air or plumbing. -
Review 114 (2016-11-23 - Rating: 5)
Replaced our hot water heater in a couple of hours. Area was clean and restored to the way it was before the work was done. Happy to be one of their contract clients. -
Review 115 (2017-09-03 - Rating: 5)
Replaced one of the systems in my 17 year old rental property. From notification from tenants that HVAC wasnt cooling to new system being installed was less than 48 hours. Great price too! -
Review 116 (2023-01-14 - Rating: 5)
Shumate installed a new HVAC system two units. It was done in a day and they are consistent with providing maintenance and service. -
Review 117 (2017-11-09 - Rating: 5)
The customer service is super helpful, kind, and organised. They call back in a timely manner and are flexible. The technician, Billy, knows his stuff. He walks you through the process of what needs to be done and there isnt any surprise about the cost (unlike other companies I have used). I recommend these guys to everybody. -
Review 118 (2020-08-15 - Rating: 5)
Shumate Mechanical is the best and most professional HVAC company in Georgia, and probably in the entire United States! I used them for 24 years, since they installed the 5 large units in my huge house. I am a Mechanical & Aerospace Engineer, with PH.D., extemally particular, and always demand a lot! With Shumate, you dont need to explain a lot what is your problem, nor you need checking their work. YOU CAN TRUST SCHUMATE 100% THAT THEY WILL DO A SUPERB WORK AT A VERY REASONABLE PRICE. I CAN ONLY WISH THAT ALL OTHER SERVICES (PLUMBING, ELECTRICAL, ETC.) WERE DOING SO FANTASTIC WORK LIKE SHUMATE MECHANICAL DOES!!! -
Review 119 (2022-01-31 - Rating: 5)
We lost heat at 2AM Sat night, house temp went to 56 degrees. called Sun AM @ 10:49, they called me back @ 12:12 to schedule. Service Tech made the repair in 15 minutes and finished by 3:00!!! 5 star response -
Review 120 (2023-06-20 - Rating: 5)
I am very pleased with Shumate, when I had two emergencies during Christmas Holidays they were here as soon as possible and were very helpful. I will continue to use Shumate. -
Review 121 (2019-05-28 - Rating: 5)
The service I received was by far the best of any company I have ever dealt with! I needed a new HVAC unit and it was replaced within one day of accepting the quote. Keep up the great work!! -
Review 122 (2024-03-27 - Rating: 5)
Shumate has been servicing my HVAC equipment for several years and they are always professional, polite and they provide good service! -
Review 123 (2018-11-25 - Rating: 5)
Expecting Family for the Thanksgiving Holiday, Heating unit upstairs would not work.....two days before. Called SHUMATE HEATING & AIR. They came out to repair the unit, but it was too old, The next day, one PM Wednesday, a team of 5 returned with a new unit and had installed with-in 2 hours. THANKS Shumate . -
Review 124 (2017-08-15 - Rating: 5)
The best of the best!! Not only are they prompt but they keep you in the loop the whole way!!! I called for an emergency air conditioning problem and Angela answered the phone (I called close to closing hours)... she made sure someone would be out by 1st thing the following day... Due to the fact it is my CEO, CTO, and COOs office that went out I asked if they could just let me know when a technician could make it my way.... within 20 min of me arriving to work I got a call from Cheryl saying a technician is on the way! Thank you so much for all your amazing customer service and nice repairmen! -
Review 125 (2024-07-20 - Rating: 5)
Excellent service. Identified problen source and fixed it. Very satisfied. -
Review 126 (2021-03-16 - Rating: 5)
Excellent customer service and repair. Shumate is always reliable and performs the job accurately. I love they are down to earth / family vibe. Highly recommend. -
Review 127 (2016-09-19 - Rating: 5)
Everyone has been amazing. From Richard, our sales rep, to Rueben and his install crew. They were all very polite and professional throughout the whole process. -
Review 128 (2020-02-10 - Rating: 5)
Bobby the electrician did an awesome job on our electrical breaker switch panel. I can trust only him for all electricals at our place. Shumate is blessed having such a talented electrician. godbless -
Review 129 (2018-03-01 - Rating: 5)
Jeff Johnson was great to work with in the plumbing division. Very professional and courteous. We are happy with our new hot water heater. -
Review 130 (2017-10-25 - Rating: 5)
Our Furnace bet the dust Tuesday, Wednesday a service tech did his examination, Thursday we had Shumate Engineer confirm prognosis and set up corrective measures, Friday we had a new Daikin Furnace installed and doing its job. Workmanship = A+; Professionalism =A+ Installers=A+ -
Review 131 (2020-09-24 - Rating: 5)
Identify cause of problem: unit would not respond to thermostat. The technician was scheduled quickly, arrived on time, was friendly and knowledgeable. He identified and addressed the issue, and he explained what to do in the future to forestall a recurrence. -
Review 132 (2022-07-02 - Rating: 5)
* The Experience was awesome*Mr. Ed was extremely versed on the HVAC system. He showed me a lot*He took the Time to educate me on mySystem.*5 Star service. -
Review 133 (2021-07-13 - Rating: 5)
They were prompt in returning my call and had me scheduled that afternoon. Jimmy was very efficient and professional. He gave me several options and prices for the future. I would highly recommend their services -
Review 134 (2017-12-15 - Rating: 5)
Second unit I have purchased from Shumate. Bob Reid, my salesman, was a pleasure to work with, and my installers, Ice Man and Mario were top notch! -
Review 135 (2019-07-26 - Rating: 5)
Shumate Mechanical is the leading HVAC provider in the greater Atlanta area with good reason. Regardless whether it is a commercial or residential project they are working on, Shumates customer service is paramount and they are always a pleasure to work with! -
Review 136 (2018-03-04 - Rating: 5)
Kenneth the tech was awesome. Had great ideas. Good communication! The engineer Tommy Lee was a badass! He submitted the bid. I confirmed. Then he knocked the job out within 48 hours. No messin around!!! -
Review 137 (2018-06-04 - Rating: 5)
John Franzen was very helpful in making sure we got the proper AC for our needs. The installation crew was on-time, efficient and careful with our home. -
Review 138 (2018-09-23 - Rating: 5)
Very fast, very courteous, knowledgeable and to the point... exactly what you want when your A/C goes out in the middle of Summer! Shumate will definitely be my go-to guys for all of my HVAC needs.Thanks! -
Review 139 (2021-02-18 - Rating: 5)
Rick repaired plumbing leak in limited height crawl space. Diagnosed problem late one evening and returned with parts for repair later. Communicative, competent, helpful. -
Review 140 (2021-02-01 - Rating: 5)
Had to snake two bathroom sinks. Now they are working perfectly. Robert was effectiant and knew exactly what needed to be done. Very professional. Love this company! -
Review 141 (2018-02-19 - Rating: 5)
They were prompt, efficient, and competitively priced. Good job done, left the place cleaner than they found it. I definitely recommend them for HVAC and plumbing work. -
Review 142 (2022-05-13 - Rating: 5)
I just moved into a new home and had to replace 2 HVAC systems. They were here when they said and completed it all in 1 day. They cleaned up all the mess. I would definitely recommend them. -
Review 143 (2017-12-15 - Rating: 5)
John was the excellent salesman who came to our house and figured how to correct our ailing system. Romero, Israel and Andres installed the system and were thorough, careful, and polite. -
Review 144 (2017-07-10 - Rating: 5)
The guys did a wonderful job installing our new system. Everything is running perfectly and installed neat and clean. My wife is thrilled! -
Review 145 (2020-01-11 - Rating: 5)
Plumber came to our house and fixed the leaking pipe in two minutes. Very efficient and affordable! Great job Shumate! -
Review 146 (2021-08-23 - Rating: 5)
OMG. Cant say enough good things about them. Responded on Monday with same day service without add on fee. Wore mask. Fixed problem. Explained what happened then told me how to preoccurring issue. Will refer to all my neighbors. -
Review 147 (2020-08-03 - Rating: 5)
Have used Shumate for HVAC work since about 1998. They’ve never disappointed. Quick response, reasonable pricing, courteous and knowledgeable. -
Review 148 (2017-05-16 - Rating: 5)
Excellent service!! I am pleased with my new unit. They were very efficient and I couldnt ask for better service. Now for my second unit to be repaired this Thursday, 5/18. -
Review 149 (2020-06-10 - Rating: 5)
Wonderful company to work with. Showed up on time, installed new AC/Furnace, cleaned up and left. Edward and Oz did a great job! Thank you!! -
Review 150 (2018-09-25 - Rating: 5)
They said they would come on a certain day and time, and were exactly on time did a great job and the clean up was spotless.I would recommend them to do it again but I hope I dont have to.Great job thanks -
Review 151 (2018-04-22 - Rating: 5)
I used Shumate for electrical, plumbing & HVAC during a recent kitchen renovation project and they did a great job on all three. I highly recommend them! -
Review 152 (2018-08-10 - Rating: 5)
Excellent experience. The installers were polite, professional and neat. Same day installation on a new hot water heater. -
Review 153 (2018-11-16 - Rating: 5)
Great service, on time and a great price. I will call Shumate again and strongly recommend them to others for electrical work in addition to hearing &air. -
Review 154 (2017-11-17 - Rating: 5)
I have used Shumate for over 10 years and they have always been prompt and efficient! The service technicians are courteous and helpful! No regrets! -
Review 155 (2024-05-09 - Rating: 5)
Shumate is an excellent company to work with. Very friendly, clean upon entering the home, explained everything that is needed to be done upon servicing your unit. They make certain you know all costs involved and give you lots of tips as to how to keep your unit running in tip-top shape. We were extraordinary pleased with their on-time arrival & kindness. We would highly recommend them. -
Review 156 (2022-10-24 - Rating: 5)
My furnace periodically shut down. Paul showed up within hours and had it ship shape. I can’t recommend this company more highly. I’ve been a customer over 30 years. -
Review 157 (2018-04-17 - Rating: 5)
The crew who came to repair my unit on April 13th were excellent. They were knowledgible, efficient, and very courteous. Couldn’t ask for more. -
Review 158 (2020-06-14 - Rating: 5)
Great service, comes out fast, keeps me updated, and the maintenance guy is always cheerful and friendly without being cloying. I have used them for years and will continue to use them. -
Review 159 (2018-06-06 - Rating: 5)
Shumate is always on time, respectful of our home (wear booties, try to keep noise and interruption to a minimum), and they provide excellent service.