Roto-Rooter Plumbing & Water Cleanup

Located in Dublin, Ohio

Address: 5650 Paul Blazer Pkwy, Dublin, OH 43017, United States

Phone: +1 614-305-1076

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
Chad from Roto Rooter fixed a kitchen sink that my landlord and I worked on for two days straight in about 2 hrs. I was very impressed. Sometimes, you just have to call “the guy” and this was one of those times where I’m glad we did.

Review 2 (2024-12-26 - Rating: 5)
Trevor was very professional and arrived promptly and was very careful to not make a mess. He cleared the clog in my kitchen sink and gave explanations about each step. Once the clog was cleared he cleaned up the sink area and removed the equipment. Overall, I was very pleased with the service and I would highly recommend Roto-Rooter to anyone with drainage problems!

Review 3 (2025-01-02 - Rating: 5)
Although the news wasnt what we had hoped it would be, we nonetheless received top-notch service from Roberto who switched out the sump pump and assessed the hot water heater. Roberto is the epitome of customer service and is an incredible representative of Roto-Rooter. Thank you for your honesty and technical experience to diagnosis the issues and offer solutions!

Review 4 (2025-01-04 - Rating: 5)
Justin came through for us!!Our son clogged things up, we plunged several different time, one of which I worked on it for two minutes straight. He was able to get us fixed up pretty quick.He was nice and friendly as well.Would definitely recommend if you’re in a pinch!

Review 5 (2024-12-23 - Rating: 5)
Paul did a great job, they had a quick response time. They walked me through everything that was needed, plus preventative maintenance he was able to do while he was here. And overall got everything working in a manner.

Review 6 (2025-01-04 - Rating: 5)
Excellent service! I was kept informed of arrival times. Justin was super friendly and knowledgeable. He was very thorough and made sure everything was to my satisfaction before he left. Thank you, Justin!

Review 7 (2024-12-30 - Rating: 5)
Justin did a fantastic job! Professional, prompt and informative. From the service call to the service itself - Kay, Monica, Josh and Justin were exceptional. Thank you RR Team!

Review 8 (2025-01-02 - Rating: 5)
Justin was very professional and knowledgeable about the process. He fixed our issue within 2 hours. Moving forward, I will be using Roto Rooter for my plumbing needs.

Review 9 (2025-01-07 - Rating: 5)
Roto Rooters came out and fixed my issue quickly. Roberto was incredibly professional. He went straight to the problem and fixed it then did a great job cleaning up.

Review 10 (2024-08-06 - Rating: 5)
Nick was phenomenal! Our water heater began to leak and he and his team came out within the hour, helped us with warranty, and he worked late into the night to make sure we had hot water with no stop. He came back the next morning to finish and was professional and great at explaining. He made a stressful situation very easy to deal with. We are grateful for his expertise and helping our family!

Review 11 (2025-01-02 - Rating: 5)
Paul was absolutely awesome and amazing. He took care of the problem immediately and gave great advice. He went above and beyond. Thank you Paul. You are a rock star!

Review 12 (2024-12-16 - Rating: 5)
Trevor was courteous and professional. He did a great job explaining what the problem was and what he had done to fix it. Trevor informed us how to explain his work to our home warranty company to get them to cover his work to repair their contracted plumbers failures.

Review 13 (2024-11-07 - Rating: 5)
Today a plumber by the name of Stacy Wade promptly showed up at my home at the confirmed time. I can hardly begin to tell you what a great job she did, maintaining our prior positive experiences with RotoRooter. She identified the problem and went straight away to her truck because she wanted to get the just-right bolts she wanted to use, to secure two metal pieces that needed to be put firmly together. She wrapped heat resistant tape that met code standards, to make certain all safety measures were in place. She stayed long enough to make certain there was no leak and the hot water temperature was rising. We are once again comfortable in our home with all our plumbing in top-notch working order, thanks to the highly competent, caring employees at Roto-Rooter. Thank you!

Review 14 (2024-07-29 - Rating: 5)
Had a plumbing emergency on a Sat and contacted Roto-Rooter. They took my info and almost immediately, I was informed someone would be out in about 30-45 minutes. Sure enough, Nicolas came out -- great guy, and fixed the issue. Very professional. He did a great job, highly recommend!

Review 15 (2025-01-05 - Rating: 5)
Gentleman was very pleasant and professional. Knew exactly what he was doing and explained everything. Thank you for helping with our emergency situation

Review 16 (2024-07-29 - Rating: 5)
Great experience! Chris was helpful, kind, and very up front about the cost of the service. On top of that, he was here to do the work less than an hour after I contacted him! I definitely recommend using this company.

Review 17 (2024-07-26 - Rating: 5)
Travis was incredibly friendly and helpful. We had a backed up drain in the backyard. He explained exactly what the issue was and had it fixed in no time. Great experience, he definitely made me a roto rooter customer for life!

Review 18 (2024-07-27 - Rating: 5)
Techs arrived quickly after we called. They were courteous, professional and worked efficiently to resolve the issue. Drain problems are never fun, but they made the process as easy and low-stress as possible. Highly recommend!

Review 19 (2024-07-25 - Rating: 5)
James, our service technician, did a fantastic job replacing the hot water heater. He came out after hours the night before to diagnose the problem and then the next morning to replace the tank and old shut-off valves. Thanks again James for a job well done.

Review 20 (2024-07-31 - Rating: 5)
Roto-Rooter online scheduling was very easy and we received a confirmation email within minutes. Kolton and his tech were prompt and friendly. They diagnosed the potential problem quickly, fixed it, explained what they found, and offered solutions. The camera man was out super fast and explained what he found and offered solutions. They all spent extra time making sure the problem was fixed. Very happy with the service and will definitely choose Roto-Rooter again.

Review 21 (2024-07-25 - Rating: 5)
James came to our house at 11pm bc our hot water tank was leaking and we were worried. We were able to get some sleep and peace of mind. He came back the next morning and installed a new one and did a great job. He was helpful in answering our questions and he was professional.

Review 22 (2024-07-31 - Rating: 5)
Nicholas did a fantastic job fixing a clogged pipe at my house. He was super friendly and professional and got the job done quickly without any hassle. Would recommend Roto Rooter to anyone who needs plumbing work done - ask for Nick.

Review 23 (2024-06-28 - Rating: 5)
I arranged for an appointment online at 10:40am and requested an appointment between 11am to 1pm, the same day. Crazy request, right? Wrong! I got a phone call from a very personable woman less than 30 minutes later letting me know a plumber would would arrive in about 40 minutes, and is that alright. About 30 minutes later, the plumber shows up, diagnoses the issue and begins the repair. He finished in about 30 minutes, tested his repair, explained what he did and was on his way. The issue was repaired in less than 2 hours after making my initial request. FANTASTIC!

Review 24 (2025-01-02 - Rating: 5)
The experience was great, he was very professional. Answered all questions and did not leave until the issue was corrected.

Review 25 (2024-12-03 - Rating: 5)
Just had an excellent experience with Michael Wilson. Super friendly and patient with all my questions. Really helped me out and took the time to explain everything.

Review 26 (2025-01-06 - Rating: 5)
Robert was amazing and came to the rescue when our water heaters were not working ahead of a snow storm!

Review 27 (2025-01-04 - Rating: 5)
Highly recommended! Smooth scheduling and quick friendly service to unclog a kitchen sink.

Review 28 (2024-08-01 - Rating: 5)
Service was quick, done well. Plumbers were professional, knowledgeable and polite. Definitely the company I will call if another problem comes up.

Review 29 (2024-12-29 - Rating: 5)
Chad was awesome. He answered all our questions very thoroughly.

Review 30 (2024-07-27 - Rating: 5)
Travis did a great job and was kind, courteous and used his ingenuity to work around a bizarre circumstance, completing the project with excellence. I hope to encounter more folks like Travis in future scenarios!

Review 31 (2024-07-29 - Rating: 5)
Nothing but positive things to say about our experience. Without his knowledge, expertise, and quick thinking, we were able to avoid a flood in our basement. 10/10 would recommend.

Review 32 (2024-07-25 - Rating: 5)
Both my technicians were very patient and understanding with my lack of knowledge, and they diagnosed and fixed the issue rather quickly. Overall, the service is wonderful and I would recommend them.

Review 33 (2024-04-06 - Rating: 5)
This is our second time using roto rooter. They consistently have excellent customer service. They communicate clearly and I always feel well informed. Everyone is pleasant and helpful and we have been satisfied with the outcome. We will use them again.

Review 34 (2024-12-14 - Rating: 5)
Justin provided excellent customer service and promptly stopped the water shooting out of the spigot on my house.

Review 35 (2024-01-09 - Rating: 5)
Shawn did another great job as he did 11 yrs ago. He didnt let me forget how long its been. I told him Id see him in 11 years. Lol.... He has a very positive attitude and passion for his job. I truly appreciate you guys for getting here early the next day after I called. This was not an emergency as before, just preventive maintenance. Your company is highly recommended...Thanks Shawn

Review 36 (2024-08-02 - Rating: 5)
Garbage disposal petered out the other night full of gross dog food. Roto plumber showed up next morning to promptly replace! Excellent service!

Review 37 (2024-01-09 - Rating: 5)
Both Shaun and Jeff came today to clear (unplug) my drainage pipe and run camera through afterwards. These gentlemen were not only kind but extremely knowledgeable and hard working. They answered all my questions and together we developed a plan to fit my needs and budget going forward. Excellent customer service! Would highly recommend these gentlemen at Roto Rooter for all your plumbing needs.

Review 38 (2024-07-06 - Rating: 5)
Travis is a Master of his plumbing skills.Punctual,Courteous.Fully explained the service he performed on the job at hand. He is a credit to his profession if ever needed again I want Travis and Roto Rooter.

Review 39 (2024-01-13 - Rating: 5)
Woody did an excellent job went above and beyond making sure everything not only worked, was up to code, but was functionally better than we started with, and was pleasing to look at. Plus, he made sure to limit possibilities for leaks in the future. We are very happy with the service.

Review 40 (2024-01-09 - Rating: 5)
Noah was great. He replaced our water heater tank for a reasonable labor cost, the same day of our initial appointment. He went above and beyond and helped us tweak our new shower knob upstairs to allow it to get hotter too. Great experience and would recommend.

Review 41 (2024-08-01 - Rating: 5)
Service was good, could have been alittle faster getting to us..but Rick did a thorough job and was very professional..good work yall!

Review 42 (2024-05-04 - Rating: 5)
Top notch experience both identifying and repairing a bathtub overflow leak. Fans were installed same day as the repair and dried out in 3 days. Everyone involved was professional, kind, and helpful. Shoutouts to Reginald, Josh, and Jeremy. Thank you for your help and expertise during a stressful situation!

Review 43 (2023-11-17 - Rating: 5)
Roto router has always been very professional and efficient. We used them five years ago for a tree root in our pipe and it’s still intact. They inspected it this time when they returned for a different issue and were able to tell us how we can maintain service in the future so that we do not have further problems. Highly recommend. Fair pricing.

Review 44 (2024-07-26 - Rating: 5)
Josh did a great job explaining what needed to be done. He also covered his feet and cleaned everything up when he was done!!

Review 45 (2023-11-24 - Rating: 5)
Chris provided excellent customer service! He was very knowledgeable and proficient. I called thanksgiving night and they were out the next morning. He fixed the problem and educated us on what we should avoid doing as far as the drain in the future.

Review 46 (2024-01-11 - Rating: 5)
Roto-Rooter were able to send out their technicians within 1 hour of my call. They did a great job getting the drain unclogged and even offered some good suggestions on what causes these type of drain issues. Both Shawn Steele and the other technician were very professional and friendly. I would definitely recommend Roto-Rooter if you have a clogged drain.

Review 47 (2024-01-10 - Rating: 5)
Mike came to our house today to repair a damaged waterline spout to our bathtub. We couldn’t have been more excited and thrilled to work with him. He was extremely efficient and professional and the pricing was fair and honest. Mike is a major asset to your company and I hope he continues on his path to higher levels in the company!

Review 48 (2024-12-12 - Rating: 5)
Very quick service and reasonable. Would recommend to anyone with plumbing issues!

Review 49 (2024-01-10 - Rating: 5)
Mike came by to unclog a mainline drain from a bunch of sanitary napkins and wipes at my Airbnb. He worked with us to move some things out of the way and showed patience. He was also flexible and making sure he understood my needs, which is what I need in these type of situations. He made sure to get descriptive on my invoice to help with my record keeping. He also ensured that I was given all the details about what he did to ensure everything was good to go . Highly recommend Mike.

Review 50 (2024-01-13 - Rating: 5)
So I had a leak in my bathroom from the toilet that resulted in the tiles on the bathroom floor having to be removed. The original water remediation crew did the job well but found the toilet was uneven after the flooring was removed. So they slid some pieces of the tiles under the sides and we hoped it would be enough, and they did say to call if it came undone or I had any problems and they would send someone right out. A couple days later the tiles did slide back out so now the toilet was wobbly again. I called Roto Rooter and they sent someone out right away. I didn’t have to wait long at all. Rick arrived and was able to purchase these parts that are designed for just this purpose of stabilizing a toilet base on the way over to my home. He did a great job, It is nice and solid now and I am sure it will last until my insurance sorts everything out and replaces everything that was damaged. Rick also knew the correct way to bill this for my bathroom repairs to go through insurance with the water remediation and removal. So it got added to the correct tab and I didn’t have to pay anything since it was part of the same incident with the water leak. This was nice, uncomplicated, and stress free. Which I really appreciated.This bathroom leak and the resulting damage has been stressful but Rick and Roto Rooter have been awesome with this whole thing and have made this whole situation so much easier. Any time I have a question I can call and get an answer or a plumber out when needed in a timely manner. I’m definitely impressed and will remember them when I need help in the future. Thank-you!

Review 51 (2024-07-25 - Rating: 5)
They came same day which was great, and was able to fix the issue in about an hour. I’m glad I went with them

Review 52 (2024-01-09 - Rating: 5)
I had a pipe burst in the middle of the night and Roto rooter squoze me in first thing in the morning. Taylor, our technician was super friendly and very professional. He was able to quickly diagnose the problem and had it fixed in no time. Josh from the mitigation team arrived shortly after and was also super helpful. Showed me all the pictures and walked me through all the steps from an insurance aspect and helped me get the claims process started. All in all, I would highly recommend roto-rooter for their professional and speedy service.

Review 53 (2024-01-13 - Rating: 5)
Richard Meadows and Mark Koval did an excellent job! Went above and beyond to explain the water restoration process and helped clean up at the end. I couldnt recommend roto-rooter and their great technicians more, especially for emergency plumbing situations like I had!

Review 54 (2025-01-05 - Rating: 5)
He did a great job communicating and trying different options

Review 55 (2023-07-08 - Rating: 5)
We had an emergency repair needing done. The water to our entire house has shut off until the repair could be done. Roto rooter told us they could have someone there within the next hour or 2. Since it was around 830 at night we opted for the first available appointment in the morning. They were prompt, and very professional. Chris was our technician. He took a look at the damage and actually helped me trouble shoot how I could fairly easily fix this without him doing anything. It was really great to have a company come out who didn’t just give us a quote and get to work. He knew what needed to be done, and it was something that I could cheaply do myself. He gave amazing guidance on what I would need. Will definitely remember this for any future projects or repairs. Thank you Chris, and thank you Roto Rooter for hiring techs that care about customers.

Review 56 (2024-07-25 - Rating: 5)
Chad was both knowledgeable and super friendly!! Was very much a pleasure having him assist with our issue. Thank you!!!!

Review 57 (2024-01-12 - Rating: 5)
Hello, I called for service at 7 AM by 930. I had a service tech out and his name was.Richard Meadows . he did a fantastic job. He answered all my questions. He even cleaned up after his self .Highly recommend Roto-Rooter

Review 58 (2024-01-09 - Rating: 5)
The tech was awesome. He was knowledgeable and got right to work and took as much care as possible while having to cut into drywall. Roto rooter is the best and always has been which is why I called them.

Review 59 (2024-07-28 - Rating: 5)
Plumber was very nice, showed up when they said he would, and did everything he could to fix the issue.

Review 60 (2024-12-12 - Rating: 5)
Chad was professional and curious. A credit to his employer. Thanks for saving the Day

Review 61 (2023-12-10 - Rating: 5)
Javon (sorry if I misspelled) and Chris came out today to exchange a toilet and snake a bathtub… they were FANTASTIC!!! They, both, were so nice and personable, and answered every question that I had. I truly appreciate both of them for their hard work!! If I need any more work done, I’m asking for them!!!! “Two very enthusiastic thumbs up”

Review 62 (2024-01-09 - Rating: 5)
Im a Service Manager for a community Downtown Columbus, Tom F came out to the property located the issue an did a clean and fast job. I appreciate your quality of service Tom F, I wish you the best in the future.

Review 63 (2023-05-08 - Rating: 5)
I was very impressed. My toilet had been running for days. I tried to figure it out myself, but I couldn’t so I had a frustration I called Roto router, fully expecting to pay over 100 bucks. However, their professional man came in, looked at my toilet, and said that the flapper Had come off of some thing and he fixed it and now it works perfectly. When I asked how much I owed he said nothing he didn’t really do any service work. I did tip them great company. They came out in two hours on a Sunday and didn’t charge me Doesn’t get any better than that

Review 64 (2024-04-19 - Rating: 5)
You rarely call a plumber until you need them and Travis and Chad were there to help us out. Incredibly friendly, professional service. Highly recommend.

Review 65 (2024-01-12 - Rating: 5)
The guy was very professional, and very quick with his work.They were able to diagnose the problem and fix my sewage pump fairly quickly, and they were very detailed on how they were going to repair it.I would recommend people to try this place first.

Review 66 (2023-12-29 - Rating: 5)
Chris your technician that came ro our home this morning was a saving grace!He was friendly and so very helpful . He was able analyze the situation and promptly resolve the problem. We are so thankful to Chris

Review 67 (2022-12-02 - Rating: 5)
Excellent service. Came very quickly after my call. Technician Seth took his time, explained everything to me, and made sure that my problem (clogged main house drain/sewer line) was completely fixed. My experience was very good with this company and I would highly recommend them.

Review 68 (2024-01-08 - Rating: 5)
Taylor with Roto-Rooter had came to my property and inspected my water heater. He is Very knowledgeable and professional. I got my peace of mind after he told me my system was working fine and everything looks good.Thanks Taylor and Roto-Rooter

Review 69 (2024-07-30 - Rating: 5)
Travis worked was very professional and was able to fix the issue that a previous tech could not

Review 70 (2024-07-27 - Rating: 5)
Travis did a great job, he was polite and we appreciated his efforts .

Review 71 (2024-01-14 - Rating: 4)
Roto-Rooter is who I call when I have a problem with my basement drain. They do a good job. A recent call for my backed-up drain cleared before the plumber came by. I wanted it checked out anyway, and there was no charge.

Review 72 (2021-12-09 - Rating: 5)
Everyone I dealt with today was very helpful, accommodating & pleasant. I had 2 other companies book then cancel on me the day of the appointment due to my downtown location, so I was already happy to have someone that was able to come out the same day. Clint came first & fixed one problem, then when we needed a tech with a different specialty, Joe (0369) was over a few hours later & figured it out! Thank you for making this whole process a lot easier.

Review 73 (2024-01-13 - Rating: 5)
Chad was prompt with the scheduled appointment and did a very thorough job tracking down and clearing the blockage. I am very happy with the service we got and would certainly recommend Roto-Rooter for and sewer problems.

Review 74 (2023-03-26 - Rating: 5)
We didnt realize our sump pump broke until late Friday night, and Roto Rooter was one of the few businesses available to help us out as water slowly drenched the carpet in our basement. Josh took his time explaining the whole process to us, even giving us our options if we didnt want to go with them as our clean up/repair business. The fact they were so on top of taking care of our problem, but also so knowledgeable and willing to take the time with us to answer all our questions - I will definitely be using them again for my plumbing problems.

Review 75 (2024-01-06 - Rating: 5)
Quick reliable service! I scheduled an appointment at 12:30 AM and Roto-rotor was there the next morning!!! They cleared my drain and ran some tests -quality work!!!! Would highly recommend!

Review 76 (2023-02-28 - Rating: 5)
Josh came out quickly after we realized that our sump pump failed. He was one of the most knowledgeable people I’ve ever met, he answered all of our questions. He was very pleasant & professional. The work has not been completed, so I cannot comment on that yet.

Review 77 (2023-10-22 - Rating: 5)
Andrew, Chris, Traquez and Terrance were all great! Andrew messaged back and forward with us when we had questions. Chris was fast, efficient and got the job done in time for our kiddos to go to bed. Traquez and Terrance tore everything out, but tarps up to contain all the dust and debris from our little children and now have come and removed everything in a timely manner and cleaned up. We would highly recommend these gentlemen and this company!

Review 78 (2020-01-15 - Rating: 5)
Dave and the other technician (sorry, I forgot his name!) did an awesome job. They got here and promptly gave us cost estimates, giving us options. Once we decided they got to work and replaced our disposal. Once replaced they thoroughly tested and made sure there were no leaks. Overall the experience was great and they did a fantastic job. Very nice and did a great job explaining everything. Highly recommend!

Review 79 (2024-08-01 - Rating: 5)
Solved the problem, the technician was professional, personable and a great guy.Really pleased with everything

Review 80 (2022-05-15 - Rating: 5)
I called at 4PM on Saturday with a leaking water heater. The tank was well over its useful life by decades and we knew this would happen eventually... Robert, the tech, was dispatched in less than 10 minutes and arrived within the hour. He was professional, courteous, and gave us a full explanation to operate our new water heater. We had hot water by my toddlers bath time. The removal/installation was completed in roughly three hours from dispatch. Very impressed and the fee was incredibly reasonable for the quality of service. I sincerely appreciate when techs cleanup up their work area and my house was prestine when Robert left.

Review 81 (2023-09-01 - Rating: 5)
Highly recommend Roto-Rooter. This was an excellent experience from start to finish. The technician was very knowledgeable and took care of our issue. He was efficient and explained what he was doing. Would definitely use them again!

Review 82 (2024-07-25 - Rating: 5)
Friendly, top notch customer service! Quickly jumped to action to help troubleshoot and resolve a water issue.

Review 83 (2024-12-20 - Rating: 5)
Excellent knowledge and work. Will call again if I have a problem.

Review 84 (2022-04-14 - Rating: 5)
This team was amazing helping us replace our leaking water heater today, and drying the floors. Every person we came in contact with was friendly, helpful, and ultimately got the job done well. I was pleasantly surprised that we were able to get everything fixed same-day.

Review 85 (2024-03-17 - Rating: 5)
Andrew did a great job with my garbage disposal replacement. Quick and efficient and cleaned up after. I would definitely hire again.

Review 86 (2023-03-18 - Rating: 5)
RotoRooter called us during the window they said they would. the plumber who showed up (Brandon) was very professional and courteous. He was able to clear the tree roots from our sewer lines and was crystal clear about what the issue we had and what he needed to do to resolve it. We had issues with RotoRooter many years ago but they’ve done great the last couple of times we’ve called them out for service.

Review 87 (2024-07-30 - Rating: 5)
Stacy saved us when our water heater stopped working. She showed up on time, worked quickly, and was happy to answer any questions we had!

Review 88 (2023-03-27 - Rating: 5)
Mike Seeley, service technician was extremely professional and friendly. He took his time in looking into our issues and in explaining the problem and what needed to be done to fix the issue. I will call Roto Rooter again because of his quality service

Review 89 (2019-11-27 - Rating: 5)
Chris was my service technician. He was timely, professional, knowledgeable and very kind.He quickly figured out what was wrong with my garbage disposal, and fixed it so fast!I was very pleased with his expertise and customer service skills. If all of RotoRooters service technicians are like him, I would recommend this company to everyone.

Review 90 (2024-01-12 - Rating: 5)
Same day service was provided. Very friendly service tech. Fast and efficient. Tech very knowlwdgeable about plumbing. Provided information about additional work provided by Roto Rooter.Tech number 1659...Thank You!

Review 91 (2023-04-24 - Rating: 5)
Very excellent job by Chris. Went above expectations. I was disapointed with the wait time however. They were scheduled to arrive between 10am and 2pm. Did not get on site till 6:30 PM. Very professional work though. Would not hesitate to use again.

Review 92 (2020-05-01 - Rating: 5)
I had a lot of work to be done. Ted arrived in the morning for some of the work and did a good job. Later in the day Dave (tech2416) showed up for the big job. Both gave quotes after a quick inspection. Dave did his best to stay close to quote. Dave had to remove dishwasher and cut into the wall behind to repair a leaking waste stack. It was a tight spot and lucky behind the dishwasher and not the cabinet. He was great in telling me info maintaining my plumbing and informed me that my dishwasher (which is old) was very tight to get out. I would need to do detailed measurements for the new one. I am very happy of the service provided and the timely manner they were able to get out here and Finnish. I would say to negative is the price. The first plumber had to remove and reset a toilet. The cost was a bit of a shock.

Review 93 (2022-05-06 - Rating: 5)
James (Woody) was fantastic to work with. After building a new home, we have had 18 months of working with lots of contractors and specialists, and James stands out as one of the most professional and honest people we have gotten to work with. James was patient with our questions, honest in his recommendations and pricing, and punctual. His work was clean and you can see that he takes pride in his craft. His price was also transparent and fair (we got 4 quotes and he was in line with the group).It should also be noted how kind James was with our family and children - going out of his way to include them when they showed interest.We will 100% save James info and plan to work with him again for any plumbing work we need done!

Review 94 (2023-05-06 - Rating: 5)
We contacted Roto-Rooter on a Saturday due to a backed up sewer line. Unlike a couple of other companies we contacted, they responded promptly and sent out a technician (Chris) who was very personable, professional and solved our problem.

Review 95 (2024-12-27 - Rating: 5)
So nice. Professional. Couldnt be happier

Review 96 (2020-02-24 - Rating: 5)
The technician Mr Steel was on time, great attitude and very personable. He new his job and completed the work very fast. I would definitely recommend rotor router in the future. I was also surprised and very happy to have a follow up from another member of the rotor router team. She stoped by after the work was completed to make sure there were no leaks and everything was done correctly. The only problem I have with rotor router was the cost of the service. The technician was here for 35 minutes and resolved the problem successfully, initially I was hesitant to have him do the work due to the $365.00 charge. That dollar amount for such a small job seems excessive to me. Thanks for the service you provided. Very thankful the problem is fixed 👍😀

Review 97 (2024-01-10 - Rating: 5)
I’m a GC in the central Columbus areaNot only was Mr.Roto able to get to me the very next morning but they were able to find the problem and fix it. The service Technician Ted was extra professional and did a amazing job.

Review 98 (2023-04-23 - Rating: 4)
Sent out one group of techs that werent able to fix a water leak and showed up a few minutes late. The second plumber to come out did the job well and was very friendly and professional. The work seems good quality as well. Overpriced though.

Review 99 (2024-12-25 - Rating: 5)
Very knowledgeable with what the problem was and very professional and friendly.Thank you

Review 100 (2024-07-31 - Rating: 5)
Knowledgeable and took the time to explain exactly what he was doing. Gave tips to try and prevent issues going forward.

Review 101 (2020-11-06 - Rating: 5)
John Gleason was our technician who came to fix our clogged sink. He was quick and kind. He honored the discount I was quoted over the phone and told me about another coupon. He even offered to show me how the snake works with the motor when I asked questions! He helped me understand why my sink was clogged and how to prevent it in the future. He was clean and efficient. I definitely was happy with him!

Review 102 (2023-03-18 - Rating: 5)
I had Brandon come into my home and I showed him where/ what the problem was and he right away pretty much knew what was wrong. He had great communication and walked me step by step on what he was going to do to fix the problem. The work was done quickly and successfully! Great job.

Review 103 (2020-03-02 - Rating: 5)
We needed a plumber the same day and were thrilled when Christian showed up about an hour after I called to schedule an appointment. He was extremely polite and worked quickly to get the job done. I was so impressed how smooth this process was and couldn’t believe how quickly they were able to help. I would highly recommend!

Review 104 (2022-04-28 - Rating: 5)
Ian was so helpful and nice. He was very professional and explained the issue and what he was going to do to resolve it. He was respectful of my home and while I was working. Ian was polite and got it done same day. I’m very appreciative of him being able to help me and get my sewage clog cleared out same day!

Review 105 (2021-11-12 - Rating: 5)
Very friendly and knowledgeable plumber that knew how to fix our problem. He showed up on time, identified our issue and then solved it very quickly. Save us thousands on what we thought would surely be a major repair and was very honest about how to fix the issue long term. Call the Roto-Rooter before you call anyone else. We are very happy with there service and recommend them to anyone with a plumbing issue.

Review 106 (2022-08-05 - Rating: 5)
Our servicemans name was Chaney. He was polite and very knowledgeable. He did a great job cleaning our pipes outs. If I have any more issues I will not hesitate to call Roto Rooter.

Review 107 (2022-09-09 - Rating: 5)
I’m very pleased with the prompt, professional service! My septic system clogged on a Saturday afternoon leaving me unable to flush toilets or run water. I thought it would take days to fix and I would have to leave the house temporarily. Chris came Sunday morning and fixed the issue. Thank you so much!

Review 108 (2019-06-22 - Rating: 5)
Technician arrived within an hour of my 1st call. He found the problem and replaced the pipes. He did a beautiful job and was clean as he worked.He explained what happened and why. We need water mitigation, so he made the arrangements for the gentleman to help us with that. That gentleman arrived in a half hour. He worked with our insurance and got a claim started. I never expected such fast service since there had been so much flooding all over. Our technician was very friendly and would highly recommend him. Thank you Roto-Rooter !

Review 109 (2019-12-24 - Rating: 5)
We had a clogged kitchen sink drain cause by too much holiday leftovers being put down the garbage disposal. John Gleason fixed it for us. He came right on time. Came with all his tools and clean up gear. He inspected everything and explained the process thoroughly. He was very pleasant and cleaned up also. He even tightened up the garbage disposal and gave us some advise when were were talking about sump pumps. He is an excellent plumber and very knowledgeable. I would recommend him and Rotor-Rooter to anyone. Very satisfied.

Review 110 (2021-02-20 - Rating: 5)
The service tech that came out Chris was great. Had a problem with a sump pump drain. He was able to alleviate the issue and get the pump working again properly. He also took the time to give me some ideas for the future to avoid potential issues again. He let me hang out and watch the job being performed that’s important to me as a paying customer. Thanks Again Chris.Joe

Review 111 (2023-03-29 - Rating: 5)
The techs that came out were so helpful and knowledgeable. They were patient with me and walked me through the issues- their assistance was greatly appreciated. Decided to use them for mitigation as well it was such a positive experience.

Review 112 (2024-02-03 - Rating: 5)
I accidentally dropped a toothbrush into the toilet in November and it wedged in the 3 inch sewer line. It collected a lot of tissue and blocked the sewer. We had backup and overflow. Your plumber worked over an hour to break thru and open the drains preventing further damage. ✅

Review 113 (2023-03-05 - Rating: 5)
Josh came out within 45 minutes to my original call to the company. He was quick to find and explain the issue. Sump pump was fixed same day and we are now scheduled for next steps in mitigation.

Review 114 (2022-04-14 - Rating: 5)
Both gentlemen here today were as nice as they could be as well as being exceptionally professional. The gentleman who cleared the sewer line did so quickly and left the area cleaner that he found it. The other gentleman asked me if I had filed a claim with my homeowners insurance. I didnt realize my homeowners insurance would pay part of the cost of the total bill. He even helped me file a claim with the insurance company. Both gentlemen made the experience of having my sewer back up a much more pleasant experience than I ever imagined. And the clean up crew is due here in about an hour, that is only about an hour and a half after the sewer was cleared.

Review 115 (2022-04-23 - Rating: 5)
My service tech was Daniel Driscoll. Daniel was very kind and respectful. He got right to work on solving my problem. He told me the options I had, which was a repair or a new install. He allowed me to make that decision without any pressure from him. Daniel acted in a very professional way, not lazy, hard-working. I was just amazed at how thorough he was, and yet, finished in a very timely manner. Roto Rooter youre blessed to have Daniel working for you. He makes your company look good! Thanks again Daniel!!

Review 116 (2022-04-14 - Rating: 5)
Had a cracked outdoor faucet that needed replaced. Dave and Rotorooter team was prompt, explained the problem and solution and worked quickly to replace and resolve the issue. Pricing may be higher than other plumbers but the prompt service and professionalism is worth it to me.

Review 117 (2019-06-25 - Rating: 5)
We have had great service from Roto-Rooter this past year. Last year they replaced the mechanism inside our toilet, and today Brian came out to replace our toilet handle. Only one minor repair since their work last year. Brian was very professional, he arrived within the given time, and he got the work done quickly. The price was fair, and it looks like he installed a better part than what we had before. Overall, very pleased. We will likely call them again for any future plumbing needs.

Review 118 (2021-11-02 - Rating: 5)
Field Technician John Gleason #1482 answered all questions we had and was very thorough and informative. When it became apparent the drain was going to take longer than normal to unclog, John let me know what was going on, which was very much appreciated. He also explained some of the unique aspects of the plumbing involved which was very helpful to know going forward. Overall, John was excellent and we would request him for any future work needed!

Review 119 (2019-11-09 - Rating: 5)
Very well mannered. They said 1 to 2 hours. They called 15 minutes after I called to let me know they will be here in 30 to 40 minutes. He ran an electric snake through my kitchen sink pipes and unclogged the drains. Very pleased with the whole service. Nathan, 5668, cleaned up any mess that he made. I would recommend rotor rooter to everyone . Thank you very much.

Review 120 (2022-05-31 - Rating: 4)
The service repairman was very knowledgeable and efficient. He arrived on time and went straight to work. He went over possible scenarios of my repair issue w/ me and answered all my questions. He called in my info so I could have the supervisor come out and give me an estimate for further work to be done. I would definitely use the company again.

Review 121 (2024-03-10 - Rating: 5)
Quick and easy on a Sunday. Only company available after calling around. Andrew was great! Pricing was ridiculously high though.

Review 122 (2024-04-13 - Rating: 5)
They were very professional, quick, and handled everything very well. The price was a little high but I did get a coupon for $100 off

Review 123 (2023-07-27 - Rating: 5)
Tim was/is very professional, knowledgeable and provided great customer service. Fixed our issue and also gave some valuable information afterwards. We appreciate the business and service the provided. Take Care.

Review 124 (2021-11-18 - Rating: 5)
Joe 0369 was super helpful! He helped me troubleshoot my water heater, and picked up my new one and installed it. He also took the old one away which saved me the trouble. I really appreciated how thorough Joe was. He took the time to explain everything he did and also how to troubleshoot my water heater if the pilot light were to go out.

Review 125 (2021-12-14 - Rating: 5)
My 5 star rating is for the plumber Seth Cline. Too bad there arent more stars. He was totally professional, experienced and committed to resolving my issues. All service providers need more people like Seth.That being said, I called at 9 a.m. to report my problems. I was first impressed that they said someone would be here between 10 and 2. So I gave it until 4 and called back. I was transferred to someone who told me the dispatcher was on a call and would call me back in a few minutes. The closer to 6 I called again and was told that I was next on the list with no estimate of when someone would come. All this was, of course, very frustrating as I had no sewer service all this time.Anyway, in some way it was worth waiting because, as stated above, Seth was the right professional for me and my problems and took care of everything. Thanks again Seth!

Review 126 (2019-11-24 - Rating: 5)
Had a seal that needed replaced on our bathroom commode. Called Roto rooter and they promptly had someone out to my house within 4 hours of my call. I was going out of town so I asked that it be to their earliest open time slot. Christian was the technician that came to do the repair and he was very courteous, friendly and offered to allow me to see what he was doing. He was prompt, and had to leave to go get part and he was back within 30 minutes. I also asked him to check the draining of our slow moving bath tub water and he fixed that problem too. He worked very well alone and knew what he was doing. He didn’t hesitate to make my bathroom more efficient and workable. I would not hesitate to call them again for any future plumbing problems that may arise. Thanks!!

Review 127 (2020-02-17 - Rating: 4)
I had an emergency plumbing issue over the weekend. I called 3 places - 1 that did not bother to call me back, 1 that was ridiculously expensive before even knowing the issue, and Roto Rooter. The young man that came out (Joshua Mack) was polite and professional. He took time to explain everything to me and was able to fix the issue and recommend next steps. I will definitely use them again.

Review 128 (2021-11-20 - Rating: 5)
I scheduled a next day appointment for a Roto- Rooter technician to unclog my kitchen sink on line at 10pm. I quickly received a confirmation email. The next morning I received a pleasant courtesy phone call to inform me John would be arriving at my home in thirty minutes.John (Tech #1482) arrived on time and was very friendly, professional, informative, and neat. I will continue to use Roto- Rooter for my plumbing issues in the future

Review 129 (2020-01-04 - Rating: 5)
After running something through the garbage disposer we found that that we had a backed up kitchen sink. I called Roto-Rooter to schedule an appointment. I was given a window between 12PM and 4PM. I got a call around 10:30 saying that a technician was available in 30 minutes would I like for him to come early...that rarely happens. A half hour later technician John Gleason arrived, explained everything that needed to be done and began his work. He was very personable and very efficient and someone you would want working in your home. He worked about a half hour clearing the drain, cleaned everything up and presented the bill. I would definitely recommend this company and this technician to any of my family and friends.

Review 130 (2019-12-16 - Rating: 5)
Our technician Josh was very friendly and knew exactly what he needed to do. Our kitchen sink drain had been collecting gunk for 19 years and needed a thorough cleaning. He fought it for about an hour but was successful at getting it cleaned and working well. I would not hesitate to call on him or Roto-Rooter again.

Review 131 (2024-07-28 - Rating: 5)
Got here quickly on weekend. Tyler did a great job!

Review 132 (2019-11-06 - Rating: 5)
Roto-Rooter was able to come to our house within a few hours of a sewer line back up. In addition to clearing out the line, they showed us a video of our drain system and discussed different options for repair. Very thankful for the quick service on a Sunday afternoon.

Review 133 (2022-06-29 - Rating: 5)
My elderly parents’ plumbing clogged up and due to a serious medical condition it was imperative the toilets were in working order. We called on a Sunday, Father’s Day, and they were there in about an hour. Tommy and Jenson were so nice, friendly, professional, neat. They answered our questions, did the job quickly and efficiently, and cleaned up afterwards like it never happened. Absolutely would recommend.

Review 134 (2024-01-09 - Rating: 4)
The Technicians and Plumbers who show up and do the work are very professional and knowledgeable! Behind-the-scenes seems to be miscommunication or communication lag between their customer points-of-contacts and their dispatchers / billers.

Review 135 (2020-03-25 - Rating: 5)
Our down spout drain was blocked. Josh ran a cable up the drain and pulled out a ton of roots. He repeated it several times until he stopped pulling stuff out. I asked him if we could test run out sump pump to confirm this help. Josh agreed and we ran it a couple times and it worked great. I appreciate that Josh went above and beyond to make sure everything worked properly. Still think Roto-Rooter is a little pricey...but they guarantee there work and do a quality job.

Review 136 (2020-01-12 - Rating: 5)
I had Roto Rooter come out to fix a leaky shower head. They arrived the next day and were able to correct the issue. The tech took his time and spent more time than expected on the job due to corrosion inside the value, but got cleaned all that up and everything is working great now.

Review 137 (2020-03-14 - Rating: 5)
Nathan was amazing. His customer service was outstanding and he was extremely knowledgeable. He helped us get to the root of the problem quickly and he cleaned everything up so well it was like he was never here. I will forever use Roto-Rooter for any plumbing needs. Thanks Nathan!

Review 138 (2024-01-06 - Rating: 5)
Great Service from Matt. Very knowledgeable and for once I felt like someone isn’t trying to cheat me out of my money. Great service, great work, very polite. A+ thanks again Matt!

Review 139 (2020-01-03 - Rating: 5)
They called ahead to see if the tech could show up early, which was great. He did his work quickly and cleaned up really well. The field manager ran a scope down the drain to see the status of our very old pipes as well as confirmed their route out of the house, very helpful information for any future problems.

Review 140 (2020-03-04 - Rating: 4)
They were all very polite, professional and thorough. They took their time and they very knowledgeable about what they were doing. I’ll definitely be using them again and referring them to whoever needs help! Thank you guys for your help!!The only issue was the man who was sick Tuesday called off work and no one called me to tell me no one was coming in his place, so no one checked out floors that day. Wednesday I had to call 3 people just to figure out who and when someone would come check them and finally heard back 3 hours later. As far as plumbing and their work they were great and quick. A little pricey yet I know it was getting done fast and correctly.

Review 141 (2022-04-24 - Rating: 5)
One of the best service experiences we’ve ever had! Nicole was so knowledgeable, wonderful to talk to and fixed our issue in record time, even on a Sunday evening. We will definitely be using Roto Rooters again!

Review 142 (2021-03-08 - Rating: 5)
Contacted for same day service said they had no one that could come til 9:30pm but got a call shortly after and someone was able to come out in 30 mins (very happy about that). Chris came out and did a great job! He was very friendly and communicated very well. He also answered all questions that we had in thorough details.

Review 143 (2020-01-06 - Rating: 5)
Very responsive and professional, I asked for a lot to be fixed (2 faucet replacements and a repair to my shower) and Bobby Griffith #0158 completed it all in one day! Bobby kept me in touch with what he was doing and showed me what the issues were as well as how he was fixing them - overall very communicative and friendly!

Review 144 (2024-07-29 - Rating: 5)
Technician Stacy was so helpful. I had called for same day service for a clogged toilet which she fixed. She found the toilet rocking and replaced what was left of the wax seal. She showed and explained why the fix failed previously by a different company. She also fixed my slow filling toilet. I called at 19:30 and she was here and gone by 21:30. She also asked if I had other issues and gave great advice. Very pleasant and pleased with her work. Thank you, Stacy!

Review 145 (2020-02-03 - Rating: 5)
Aaron Harast Tech # 5356 came out to help unclog our drain by our washing machine. He was very helpful with his information on letting us know about the warrant, coupons, and how well he preformed his job. He was also very friendly personable. Thank you!

Review 146 (2020-02-29 - Rating: 5)
We recently had a situation involving a clogged drain pipe where the pipe also broke apart under the kitchen sink, spilling water out everywhere. We cleaned the water up as quickly as possible and then called Roto-Rooter to help us assess the damage and fix the issues. They were super responsive, first with a restoration expert coming out to determine if there was any serious water damage that would need to be addressed (thankfully, there was not!), and then shortly thereafter with two service technicians who quickly and efficiently fixed both problems. Everyone who we talked to was super friendly and did a great job of walking us through exactly what was going on, what needed to be done, and what we could do in the future to hopefully prevent something like this from happening again. Highly recommended.

Review 147 (2020-03-23 - Rating: 4)
The repair-person got here early - not much waiting, which was greatly appreciated, since it was a sewage backup! The technician was courteous & kind, and did mot leave a mess, like other companies might & have done in the past. They gave an up-front estimate before doing anything & there was NO FEE to come out. (You could refuse service & not be charged for the visit.) Pricing was competitive. They also offered a follow-up cleaning & inspection re: water damage - this was a separate charge, but greatly appreciated the offer. Overall, it was a good experience, considering the circumstances.... Nice job. I would use them again & would recommend to friends. Thank you, Roto-Rooter!

Review 148 (2020-03-21 - Rating: 5)
After extremely heavy rains overnight, I discovered our sump pump had not done its job and left us a flooded basement. Luckily I was able to shake the old sump pump and it started working again.Went upstairs and phoned Roto-rooter to schedule a service call to replace the unreliable sump pump. After waiting in a call que for a few minutes, the on hold recorded message suggested that service calls can be scheduled on line. Winner winner chicken dinner. I hung up the call and opened my web browser and went to their website to schedule the service call.Scheduling it was super easy and the website popped up a message that everything was good. My only negative about that process is that I would have liked a confirmation email to ensure that my request was really in the system.So I wait while cleaning up my basement. Got a call after a few hours that a tech was within 30 minutes of my home. Awesome response time considering they were probably being overwhelmed with calls from other people in the same situation.Bobby Griffith #0158, showed up and saw me headed out to the back yard to unclog my downspout/sump pump discharge tube. It had been overgrown by grass and the end was filled with dirt. My bad. But Bobby went to his truck and got a small shovel and cleared the blockage. Dude was super cool about helping me out.So then we went inside and he said he had a replacement pump that he could install. I said lets do it, signed the paperwork, and he got to it. He removed the old pump, installed the new pump, and even cleaned out some gravel and debris from the pit (the other company never did that). I was impressed that he was taking the time to ensure Id have no further trouble instead of madly finishing so he could get to the next job.I would definitely use their service in the future.

Review 149 (2024-08-09 - Rating: 5)
Came out within a few hours of calling on a Saturday night. Very appreciative.

Review 150 (2019-05-14 - Rating: 5)
I really appreciate Roto-Rooter team because of their services. I got the next available appointment ASAP and their staff was really very friendly and communicative.Came on time as they mentioned and they gave me a remainder call before the staff comes which gave me the time to make ready everything. The issue was resolved in a few minutes and the staff explained me what was the issue and gave the answers for all my questions with patient.I give 5 stars for their service and recommend to others. Staff # (1482)

Review 151 (2020-05-13 - Rating: 5)
Pilot light went out on hot water tank on Sunday, called home warranty company and had 2 different plumbing companies out to try and fix the hot water tank. Neither company could fix the issue. Decided to call Roto-Rooter, they were out the very next day and fixed the issue without any problem. The tech had the needed parts available on the truck and knew exactly what was needed to fix the problem. Very pleased with the fix. The tech was very knowledgeable, experienced and helpful. Highly recommend Roto-Rooter. Wish we had started with them and could have had this issue resolved 4 days earlier.

Review 152 (2019-12-23 - Rating: 5)
Jacob S....you are an AMAZING young man! Your hard work, perseverance and dedication totally raise the bar for others. You were not giving up on the 90% pipe blockage no matter what it took or how long it took. Seeing you work a SOLID 4.5 hours, never stopping, never complaining and having great faith in your performance...wow, does the heart good! I now believe there IS still great customer service. You came on a Sunday, tackled the task and for that, I PRAISE you! I believe we keep what we sow; you my friend, will be rewarded immensely. Whoever is reading this review, I expect you to share it with Jacob S. You are blessed to have him on your team. Merry Christmas and thanks again, Jacob!

Review 153 (2020-05-17 - Rating: 4)
We ae very satisfied with the service we received from Roto-Rooter. Starting with our service tech arriving on time and ending with the quality of workmanship. Our service tech, Nathan, was prepared to come into our home completely covered from head to toe in Covid-19 protection. He was very knowledgeable which showed in the performance of his work. On top of that, Nathan was very personable and made us feel like we received a top of the line employee. We appreciated our camera techs follow-up and the redirection of work that needed to be completed. Our service tech and our camera tech left us with the feeling that we received top quality care. Thank you so much, Roto-Rooter. We would not hesitate calling your company again, if needed.

Review 154 (2021-08-07 - Rating: 5)
All of the work, from the mitigation specialist, to the mitigation techs, to the plumbers who came and finished the work, everyone was uniformly professional and competent. The were thorough and told us from the beginning what would be involved in the process. Cost estimates were pretty close to spot on (actually slightly cheaper than was projected). I would highly recommend this company to anyone in need of plumbing services.

Review 155 (2021-11-25 - Rating: 5)
The nite before Thanksgiving the kitchen drain decides to clog somewhere in the piping. Called Roto Rooter and within 40 mins tech 1482 was knocking on the door. He explained everything very well, did a great job cleaning up and had the problem fixed within an hour. It was a great experience!!

Review 156 (2023-01-13 - Rating: 5)
The service was exceptional and the serviceman was very pleasant and professional. The price was reasonable considering the job was very difficult and the service was performed on a Saturday evening. Many thanks to your company and our plumber in particular.

Review 157 (2019-07-01 - Rating: 5)
I called Roto-Rooter in the morning to help with a leaking faucet on the side of our house. They came over within 2 hours and quickly installed an access panel and shut-off valve. The service was quick and professional. He walked me through how to access and use the valve and made suggestions on when to use it. Very pleased!

Review 158 (2020-01-23 - Rating: 5)
Technician 4135 repaired everything exactly as agreed upon in one day. Excellent professional service and knowledge. Completely exceeded my expectations of quality work at a fair price. Very pleased and highly recommend. Returned to do more plumbing work and plan to call them again.

Review 159 (2019-11-24 - Rating: 5)
Technician was polite and friendly! We had an after hours pipe burst and they got there pretty quick, he even gave us tips and pointers for the future! We will definitely be doing service with Roto-rooter again!

Review 160 (2019-12-16 - Rating: 5)
Roto-rooter I can’t thank you enough for the work you guys did. We called late in the evening in urgency as our basement level drain was leaking water into our laundry room, bathroom and bedroom , even at 9:00 at night they were able to get us scheduled first thing the following morning which meant so much to us . Our technician Ray called an hour before the time they estimated to make sure we were on track and said he would be over earlier if we needed him to be which we also appreciated as we had to get a kid to school and morning chaos, he was very understanding and accommodating. We came to find out through Ray doing a thorough inspection that we had tree roots in our drain, ALOT . Although he anticipated a quick job it ended up taking him hours to get the drain clear And he did so without a question. Our drain is clear and he gave us some recommendations for the future . The price was fair and did not go up from what he had originally told us even due to having to work much longer then expected . Overall they were a wonderful, the price was good, the service was excellent , he came right on time with plenty of notice and we are so thankful they had a very stressful situation so easy to navigate! I highly recommend roto-rooter for any of your plumbing issues!

Review 161 (2020-01-14 - Rating: 5)
We had our basement flood on Sunday afternoon. Andrea Smith (#4443) was able to get out to our house quickly and walked of through the process and our options with filing our home insurance claim. Our Tech Joshua Mack #3643 did an amazing job. He came out and was able to unclog the problem and get us able to use our appliances and water again. Highly recommended for emergency services.

Review 162 (2020-02-20 - Rating: 5)
Quality is excellent. Value is easy on the wallet. Responsiveness, you responded promptly. Punctuality, right on time. Chris provided excellent service. He thoroughly solved our plumbing problem. He discussed all aspects of our future needs. The supervisor agreed with Chris. Jane.

Review 163 (2019-08-15 - Rating: 5)
Jay (Charles) Wells really helped us out with our issue tonight. He was called by our project lead (Matt, who has also been great) to scope our pipes in hopes of finding the source of our water leak. Not only did he take the time to scope all of our pipes but he also spent a little extra time critically evaluating the situation. He was able to identify the source of the problem through this, which will significantly help us expedite the process of fixing our home! We sincerely appreciate his knowledge and diligence. Well certainly be using Roto Rooter again for any plumbing or water clean-up issues. Thank you.Edit - Just wanted to shout out to the rest of the individuals who also did a great job on this project (Michael, Josh, Andrew). Thanks so much again.

Review 164 (2020-02-01 - Rating: 5)
18 years in real estate biz so I have a great deal of experience dealing with service techs. I received excellent service from a Technician named John Gleason #1482. Fast professional service to clear kitchen drain lines. I definitely recommend you ask for John.

Review 165 (2019-07-04 - Rating: 5)
Chris and Brent did a great job cleaning out our storm lines that were backing up. They discovered and could show us some additional problems issues we will need to take care of down the line, but fixed immediate problem. Both were very professional, courteous, and helpful.

Review 166 (2020-05-15 - Rating: 5)
Do as much as can diy, but know when to call in the pros, and was at that point. Asked neighbor who just had plumbing issue and they suggested roto-rooter based on many years experience. I called. They were friendly and helpful on phone and able to come same day.The tech was on time and professional. We needed new copper line soldered in a wall for our tub. He did the job neatly, quickly and showed me the work to ensure satisfaction, and importantly, no leaking in the wall. Very pleased.I also asked about hot water heater replacement, as we have a very, very old one. He was helpful with information to assist us make decisions on that as well.If I have to pay someone to do a job, which is a lot of money to me and Im annoyed with my inability to do the task, then I have high expectations. They met those expectations, and I would definitely call them again, and refer them to others.

Review 167 (2021-11-13 - Rating: 5)
I managed to bust a water supply pipe at the joint underneath the floor. You can guess what happened next. Classic mistake of a new homeowner. I called Roto Rooter that night and Seth Cline came out the next day. He was able to quickly find access to that pipe, and fix it in the most efficient and effective way possible. Roto charges by the hour so he did what he could to keep that to a minimum, and I appreciated that greatly. He also patiently and willingly answered all of my questions and even gave me a few pointers in case I ever dare to try plumbing again. Thanks Seth!

Review 168 (2020-03-29 - Rating: 5)
John was scheduled for an afternoon appointment the day after I clogged my kitchen sink. He had a cancellation early in the day and called me which was fantastic to me. He came within the half hour after he called. He was able to unclog my sink fairy quickly. He was also good with my dog! Thank you

Review 169 (2020-08-10 - Rating: 4)
Great service, quick response (less than 12 hrs) and thorough cleaning of clogged main drain. Technician was courteous and professional, explained what caused the clog and was clean and tidy. A tad pricey in my opinion, but we have only needed this service 3 times in 11 years in the home so not too bad.

Review 170 (2024-01-05 - Rating: 5)
Arrived quickly. Knowledgable. Friendly. Very professional. Cleared kitchen sink clog in less than 30 minutes. Highly recommend.

Review 171 (2019-10-06 - Rating: 5)
We had a problem with an aging garbage disposer and a clogged kitchen drain as a result. Called Roto-Rooter at 6:30 AM on a Sunday and they were at our home by 8:30 AM that day. They cleaned out the drain which was a tough job due to years of accumulated biomass in the line and replaced the garbage disposer on the same trip. Very satisfied with their work, helpful information, efficiency and clean-up. Highly recommend.

Review 172 (2022-04-20 - Rating: 5)
I really appreciated that when I found a whole washer worth of water in my basement today, I called Roto Rooter and within an hour of my call, a nice gentleman was at my door to help. The drain in my basement floor was completely clogged and he fixed the problem quickly. Very professional and I appreciate him so much!

Review 173 (2021-11-06 - Rating: 4)
My tech, Trey, was fantastic! The dispatch crew, not so much. A morning appointment didnt occur until 1:45pm, and the dispatcher whom I called at 11:45am to ask where my tech was could not have been more unhelpful. Roto-rooter was lucky in that a couple of the other plumbing companies I then called had no non-emergency appointments available, and I was lucky in that I got Trey when someone did finally arrive.

Review 174 (2020-05-04 - Rating: 5)
Jamie was a excellent worker. He was very patient and kind and got all my needs met in one day. Keep everything clean and wore protection in my house. He worked with me on everything I needed. Great job Roto Rooter have a great personnel like him.Peggy Fossett

Review 175 (2024-01-12 - Rating: 5)
Shawn of Roto-Rooter arrived promptly and dealt with a main drain line back up efficiently and effectively. No mess left behind and everything is working as it should.

Review 176 (2021-10-16 - Rating: 5)
Chris did an excellent job and I was very pleased with the work performed. He assessed the problem right away and clearly explained what was needed. He was personable and professional and I would definitely use Roto-Rooter again.

Review 177 (2020-03-09 - Rating: 5)
Originally had contacted another company to try to keep it local....but they would not commit to a time for arrival, I had to take the whole day off waiting for a call saying they would be coming. After waiting until 2pm the company finally called saying they had a ton of emergencies come up and would I volunteer to reschedule my appt and receive and discount on service when they come. I said no and canceled all together as I am not able to commit to another full day and not have a guarantee of time for when they are coming. Immediately called Roto Rooter...set up for someone to call me back to schedule, and they actually were able to come 30 minutes later! The Service Tech: Ray Young was amazing, professional, polite, and knew what he was doing to get the job done! Thank you!!

Review 178 (2024-04-13 - Rating: 5)
Great service. Got the job done promptly and knowledgeable about the issue. Extremely friendly service techs. Would use them again.

Review 179 (2020-02-13 - Rating: 5)
Christian Overfield service tech 3774 was our technician and from the very start he was very friendly and professional. We had to work out a few kinks but when we did he done a great job on taking care of us and what we needed. He guaranteed that he would open the line and he did just that. I will defently call on this company again and I would ask for Christian. I want to thank you very much for the kindness and the job you did for us.Thank You,Kim W.

Review 180 (2020-08-18 - Rating: 5)
Christian was amazing. While we had to wait 4 1/2 hours for weekend support, he was able to unclog the backup in a timely manner. He was professional, had a great attitude and was extremely knowledgeable!

Review 181 (2022-04-15 - Rating: 5)
We are so very happy and pleased with the prompt and thorough service and repair of a host of plumbing difficulties our aging house experienced. Roto Rooter personnel performed in an outstanding fashion from the very first emergency telephone call we made to the last activity and clean up. All of Roto Rooter s people were skilled at what they did over a wide range of problems. They delivered timely, and excellent service. Dave dealt with the basement toilet, Chris handled the kitchen sink & new plumbing, Aarion took care of our remediation concerns. Andrew was top notch in his management and coordination of each and every phase of what was for us, the homeowners a very troublesome time. Andrew kept our anxiety to a minimum. THANK you Roto Rooter!

Review 182 (2020-03-02 - Rating: 5)
Job # 21654929Water MitigationI would like to thank Roto-Rooter and especially Josh for their expertise in water mitigation. Josh, was very professional and knowledgeable in helping me with all my water drainage issues. He broke down all of the processes and steps that took place in resolving my issues. He also, worked with my insurance company to make the process smooth in a timely fashion. Josh is very precise and detailed orientated which helped relieved all of my anxiety. Thanks!

Review 183 (2020-03-02 - Rating: 5)
Job # 21654928Zach and NathanI would like to commend Roto-Rooter for their prompt response on my emergency. The crews response was in a timely manner. Their professional skillset resolved my drainage problem by snaking out my line and Zach diagnosed my problem with the use of the camera. The techs with their years of experience and knowledge are very good to work with. I cannot say enough about their great work. Thanks!

Review 184 (2021-11-12 - Rating: 5)
Trey made the best of a bad situation. Half of main stack had to be replaced. Original installation was sketchy at best. He took his time to undo what was previously done and got us back up and running. Pleasant and informative. Would definitely call again and recommend to others.

Review 185 (2020-03-14 - Rating: 5)
We called at about 7:30 p.m., and within an hour Roto-Rooter arrived. Our basement drain backed up and Nathan fixed the issue in no time. Then, Josh arrived within a half hour and set up the clean up process. It was great service by both Nathan and Josh, and while I hope to never have to call again, if I ever do need a plumber, I will definitely call Roto-Rooter!

Review 186 (2020-01-19 - Rating: 5)
Our main sump pump had failed and we was using a back up sump pump and it starting to have issues and the water was coming in pretty quickly into the tank. So I started looking online for a 24/7, since it was a Saturday night after 5:00 pm. I called and the operator said they they would have someone out there within an hour. I dont think it was even an hour. (more like 30 mins). Bobby came in and went to expect the issue and suggested what we needed and I approved the work order and he went to work. Within an hour and half he had everything working properly and I could go to bed knowing that I wouldnt have a flooded basement the next morning. I will recommend Roto Rooter anytime to anyone. The price is about what I thought I would have to pay based on other jobs when we had to replace the pump before. Keep you the great work Rooto Rooter.