Roto-Rooter Plumbing & Water Cleanup

Located in Douglasville, Georgia

Address: 3780 W County Line Rd # G, Douglasville, GA 30135, United States

Phone: +1 770-529-7565

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-22 - Rating: 5)
Saw & Rafael were informative, professional, & courteous when they came to my home. I was extremely stressed & overwhelmed because I had been dealing with a clog in the main line of my house causing me to not be able to use 2/3 of my bathrooms for about a week. Although I have a home warranty through a third party, I was unsuccessful going this route because the two companies they dispatched my issue to never called me to even try & make an appt. I then took matters in my own hands & decided to look into Roto Rooter. I went online & requested a same-day estimate/diagnosis, & they were at my home a few hours later. When they arrived they quickly diagnosed the problem, provided me with a solution, & even educated me on their finance options. The clog was resolved in less than 2 hours. 5 stars to Saw, Rafael, & Roto Rooter.

Review 2 (2024-11-20 - Rating: 5)
I couldn’t be happier with the service I received! From start to finish, they were professional, knowledgeable, and efficient. They quickly diagnosed the problem, explained the solution clearly, and completed the repair with precision.Not only did they resolve the issue, but they also went above and beyond by offering helpful maintenance tips to prevent future problems.

Review 3 (2025-01-03 - Rating: 5)
The two men were not only very mannerly, but they came to my home quickly, told me what needed to be done and the price.. then they completed the job.. excellent service!

Review 4 (2024-09-01 - Rating: 5)
I recently had the pleasure of working with Cameron and Richie for a plumbing issue, and I couldnt be more satisfied with their service. They were incredibly knowledgeable and quickly diagnosed and fixed the problem with ease. Their professionalism and attention to detail were evident from the start. Richie not only provided excellent service but also took the time to explain everything clearly, ensuring I understood the work being done. I highly recommend them for any plumbing needs—top-notch service from start to finish!

Review 5 (2024-10-03 - Rating: 5)
I had an amazing experience. Every person that entered my house was professional and answered all of my questions. My techs Saw and Jeremiah got my clog fixed super fast and cleaned up was great. 10 out of 10 would use again and recommend

Review 6 (2024-11-22 - Rating: 5)
Thang did an amazing job today. He is a hard worker and very great to details with explaining, fixing and solving the issues at hand. Will recommend your Company and his service to others thank you again.

Review 7 (2024-12-06 - Rating: 5)
Came home to a quiet hissing sound on my first floor. After tracing it to my coat closet I could hear the sound of water. I immediately called them and they had someone to my home in under an hour. The pinhole leak was right there when he cut away the dry wall spewing a tiny stream of water at us. The repair required welding because the pipe was up against my shower title...a little too tight for his tools, so he called in a coworker that could do it. To my surprise he came right over and together they had the pipes switched out in an hour. Saw and Cin were very professional and quick. Im sure I paid a little more for the job because it was an emergency on a cold.day in December, but I guess it was fair and thankfully I could afford it. Unfortunately, it was less than my deductible so I wont be using insurance. Anyway, Im just thankful that I could afford the repair.

Review 8 (2024-12-19 - Rating: 5)
Ivan was absolutely amazing! He was the tech assigned to my issue. He was punctual, professional and explained everything thoroughly. My issue needed more information so Ivan reached out to a colleague Dyshun for assistance. Dyshun came in 20 minutes and both Ivan and Dyshun worked together until they found the problem. I was given next steps suggestions and they cleaned up after thenselves before leaving. Ivan and Dyshun were great to work with and I highly recommend both of them if you have an issue.

Review 9 (2024-12-22 - Rating: 5)
I normally don’t post reviews but I would be remiss if I didn’t share my experience with Roto-Rooter’s service today, particularly the EXCEPTIONAL service I received from the technician, Khup Pau.My day started off horribly with my master toilet clogging up and sewage backing up into my bathtub and shower. I was in tears! Four days before Christmas, on a Saturday, mid afternoon. Where was I going to find help to fix this problem TODAY?! I called everywhere and was finally able to get scheduled with Roto-Rooter. It took a while for a technician to show up since they were super busy, but then Khup Pau showed up and made my day!From the initial introduction at my front door he was polite and friendly. He took his time to fully assess the situation, explained everything to me including the cost, then proceeded to spend the next several hours taking care of every detail. We identified additional problems with the plumbing in other bathrooms in the house and he patiently and meticulously took care of each issue, keeping me informed along the way.I will have NO other person come work on any future plumbing needs I may have in my house except for Khup. Period! His skill and work ethics are commendable and he should be duly rewarded for being great!

Review 10 (2024-09-27 - Rating: 5)
Saw, Jeremiah, and Jonathan were true professionals. They couldn’t have been nicer. They came in, figured it out, took care of it. They’ve given us numerous options about how to have less issues in the future. We’ve already received quotes and are looking to stay with them. Expert professionals, great humor, willing to explain and provide advice. Well done gentleman, well done. Promote all of them and have them train others.

Review 11 (2024-11-28 - Rating: 5)
Kuhp was great! Very respectful, knowledgeable, and kept us up to date throughout the process. We appreciate him coming out at night and in the rain. Great customer service!

Review 12 (2024-08-07 - Rating: 5)
Cam (8416) arrived in a timely fashion for my after-hours emergency. He was extremely professional, knowledgeable and patient. He not only fixed the problem but provided education about the fix and for the longevity of our system. Amazing customer service!

Review 13 (2024-04-14 - Rating: 5)
Great service, the technician arrived within 30 minutes and was very friendly and knowledgeable, he gave me options for my repair and was very accommodating. I would recommend AL to anybody with a plumbing issue. His apprentice today was great also, they made a good team.

Review 14 (2024-07-30 - Rating: 5)
I highly recommend Roto-Rooter for their exceptional service. Al and Chris responded promptly to my emergency plumbing issue early on a Sunday morning. They were friendly, courteous, and thorough in diagnosing and explaining the problems. They efficiently fixed multiple issues, keeping me informed throughout the process and ensuring everything worked perfectly before they left. I appreciate their professionalism and care. I will definitely use Roto-Rooter for future plumbing needs.

Review 15 (2024-08-03 - Rating: 5)
Russell was great to work with. He did a great job quickly and thoroughly, and offered very helpful explanations for what he was doing and what the issues were that we’re dealing with. Strongly recommend, will be a repeat customer!

Review 16 (2024-10-17 - Rating: 5)
We called Roto Rooter around 10pm to help with a sewage pipe backup. They responded immediately and Khup came in to address the issue. He was very knowledgeable and made sure the issue was addressed fully. This was a great experience.Thank you!

Review 17 (2024-10-16 - Rating: 5)
Saw was amazing!! He came and immediately, took care of my emergency… He also gave me tips on what to do next time I Had a water trouble. I was extremely pleased with his service. 5+

Review 18 (2024-11-19 - Rating: 5)
Awesome explanation of all steps. Pleasant customer service. Timely and respectful of home. Extremely knowledgeable and completed the work on time as he said.

Review 19 (2024-12-04 - Rating: 4)
Thang was AH-mazing! He was so fast and efficient! Showed me what was need to prevent future clogs and answered all of my questions! Also had a wonderful attitude and energy! Thank you so much!!

Review 20 (2024-10-15 - Rating: 5)
ThangWas very informative and answered all my questions and concerns. He took ownership and was detailed with the repairs. He also recommended services to assist me with getting better quality in my home. Would recommend Thang

Review 21 (2024-08-12 - Rating: 5)
I really goofed and threw some stuff down the kitchen drain that I shouldnt have. After my home remedies didnt work, I called first thing this morning and they had somebody out within an hour. Vince was great. He explained everything that he was doing and what I needed to do to prevent the problem recurring.

Review 22 (2024-10-17 - Rating: 5)
Thang was our technician this afternoon and he was more than knowledgeable in regards to our home issue. He was also helpful when explaining what was needed in order to fix the problem. Thanks Thang for your assistance!

Review 23 (2024-08-19 - Rating: 5)
Hesitant to reveal my technician’s name because I don’t want everyone to request him and then he’d be too busy to help us. But I won’t be selfish. Russell was the best! So patient, great calming, demeanor, and provided such good plumbing education to someone who knows nothing. He’s gained my trust and I will only ever request him for my family’s plumbing needs.

Review 24 (2025-01-09 - Rating: 5)
Khup is excellent with plumbing services. I called Roto-Rooter before closing on a property. Roto-Rooter sent Khup to the rescue!

Review 25 (2024-10-11 - Rating: 5)
Khup came out to repair a pipe at dinner-time hours and was a pleasure to have help with the issue. From ensuring no dirt gets on the floors in the house, to introducing himself to my girlfriend, to his workmanship, it all went swiftly. He identified the section of the pipe that had burst, and repaired it. Thank you and the team for being responsive and professional the entire way through!

Review 26 (2024-08-14 - Rating: 5)
Superb service and response time to my 2 am water heater crisis! Cam 8416 arrived quickly and gave me a very detailed assessment of my issue. In pitch darkness, Cam walked through my yard to find my shut off valve. He also took the time to show me how to shut it off myself if something like this ever happened again. He worked very quickly and gave me pointers on maintaining my water heater going forward. Thanks Cam @RotoRooter!

Review 27 (2024-08-05 - Rating: 5)
My tech Cam8416 was very energetic, informative and great to work with. He resolved our issue and addressed all our concerns in no time and we were very appreciative. Thanks Cam and you are appreciated!

Review 28 (2024-08-12 - Rating: 5)
Awesome and fast service for our business, Milan Eye Center. Cam (8416) did an exceptional job. Explained everything clearly and stayed late to make sure the job was done correctly. Thank you!

Review 29 (2024-11-01 - Rating: 5)
Khop was great. He was quick and easy in and out. Checked a few things and didn’t try to upsell work that I didn’t need. Will use again!

Review 30 (2024-06-06 - Rating: 5)
Al & Brett were incredible - such great service, advice and support to replace our hot water tank. They came out quickly, diagnosed the issues, and within a few areas, the had all the parts w/ assembly wrapped up! They were transparent of pricing, too. Overall, the technicians were polite & knowledgeable - highly recommend.

Review 31 (2025-01-03 - Rating: 5)
Thang was an exceptional technician. He was knowledgeable and did an excellent job. Very grateful.

Review 32 (2024-12-13 - Rating: 5)
Saw was very kind, helpful and informative. He handled my situation as best as he could and I’m thankful for all he did!

Review 33 (2024-12-26 - Rating: 4)
The service was good, although I found my toilet paper holder had been broken on the wall, leaving a crack in the sheet rock. It would have been nice to know that it happened and not just left like that. Although khup did a great job.

Review 34 (2025-01-03 - Rating: 5)
I received a quick professional service on unclogging my kitchen sink drain. Mr. Khup was easy to work with.

Review 35 (2024-07-11 - Rating: 5)
Good experience using this company. Stephan is as quick and efficient. Gave us good pointers.They are on the expensive side of things but they operated a lot quicker than other companies I had also called.

Review 36 (2024-12-07 - Rating: 5)
Saw with Roto-Rooter came to my house and fixed my toilet efficiently and in a timely manner. He was really professional and helpful.

Review 37 (2024-08-15 - Rating: 5)
Technicians Al and Chris did a fast and efficient job repairing the leak in our hot water return line! Really appreciated the time they took to explain the process and answer all my questions!

Review 38 (2024-09-01 - Rating: 5)
We had some bad smell coming from the master bedroom shower. Cameron (8416) came to see what was going on. He different things to find out the source of the smell, and eventually found it, and let us know what needs to be done to fix it. He was very professional and explained things clearly snd in-depth. I’d recommend him for anyone having plumbing issues.

Review 39 (2024-10-05 - Rating: 5)
Saw was a wonderful technician that took the time to work on my clogged drain. I thank Roto Rooter for having such a skilled technician on staff. I will surely use the company in the future.

Review 40 (2024-08-23 - Rating: 5)
They were able to get a technician out to me within an hour of me calling.My technician, Russell, was very informative and explained everything very clearly. He was very courteous and respectful.

Review 41 (2024-10-26 - Rating: 5)
The man came in, took a quick look and summed up the problem. He took care of the problem in less than an hour. Thank you, Sir, for a job well done.

Review 42 (2024-07-21 - Rating: 5)
We had an issue with one of the sewer pipes. Roto-Rooter cake and did a great job. Al, the technician, was very knowledgeable and very efficient on finding the root cause and fixing it.

Review 43 (2024-12-19 - Rating: 5)
I was lucky to have been helped by Roto-Rooter same day.Khup was great and he did an amazing job.

Review 44 (2024-08-30 - Rating: 5)
Our service expert, Cam was professional, courteous and explained everything in detail. (Cam 8146). We will definitely use them again in the future.

Review 45 (2024-12-13 - Rating: 5)
Saw communicated and reviewed his actions before hand. He was professional. He left the area near and clean. He was polite.

Review 46 (2024-12-27 - Rating: 5)
Thang was awesome, excellent service he explain every detail from start to finish.

Review 47 (2024-08-28 - Rating: 5)
Cam 8416 rescued my household with such courteous, knowledgeable and informative services.... Roto-Rooter, you definitely have a winner in this employee and thanks for his professional attention to detail....

Review 48 (2024-08-29 - Rating: 5)
Good People, if you are dealing with a major clog, call Roto Rooter and they will repair the problem. I must give a thunderous shout-out to Cam (8416) who worked hard to get to the root of the issue. I had a special situation and Cam didnt give up. We are GRATEFUL for him and Roto-Rooter that our water is now draining properly! Get the professionals to help you! While your local handyman might be a good guy, ask yourself does he have the same equipment as Roto-Rooter! He probably doesnt, so save yourself time and money by contacting the licensed professionals, Roto-Rooter! Ask for Cam (8416) who gave us the BEST service possible!

Review 49 (2024-06-27 - Rating: 5)
Al and Brett were awesome! Had a flood problem due to my water heater bursting, and these guys got here quickly. They were very professional, friendly, and explained everything to me before and after the work was done. Highly recommend!

Review 50 (2024-09-02 - Rating: 5)
Vince was great and had the problem resolved quickly. We were able to use a senior discount which helped with the cost.

Review 51 (2024-12-11 - Rating: 5)
The plumber that came out to help us, Saw, was AWESOME! Super friendly guy that was very quick and efficient!

Review 52 (2024-07-06 - Rating: 5)
Lyn Pau did an excellent job. He was able to diagnose the issue, explained everything in detail and proceeded to fix the issue. He was professional and patient with my questions.

Review 53 (2024-12-19 - Rating: 5)
Khup did a wonderful job! I would definitely recommend him.Thank you!

Review 54 (2024-11-19 - Rating: 5)
Khup was extremely quick and thorough, also super friendly!! Highly recommend him as a technician.

Review 55 (2024-12-19 - Rating: 5)
Ivan showed up very knowledgeable and very helpful in working with me. I appreciate his service and Roto Rooter !

Review 56 (2024-04-14 - Rating: 5)
Technician arrived and promptly diagnosed the problem. He thoroughly discussed my options and associated costs. Once we made a decision, he was able to complete the service request and when he was all done, the problem was resolved. He was also able to reuse my extended flange on my farm style sink, which saved me about $80. Overall, very satisfied with my experience and if I ever need a plumber again, ROTOR ROOTER will be my first call.

Review 57 (2024-08-16 - Rating: 5)
They came over for an emergency service so quickly and were so wonderful. Cam #8416 was so thorough and professional and knew his stuff. Thank you so much!!

Review 58 (2024-08-19 - Rating: 5)
Cam 8416 was great. Super helpful- explained the problem and fixed it. Give my guy a raise and stop making him work late shift.

Review 59 (2024-08-18 - Rating: 5)
Russell was very communicative and professional. Diagnosed the issue and was transparent with pricing. Highly reccomend

Review 60 (2024-06-18 - Rating: 5)
Great customer service! Technician Lun located the problem right away. He explained in detail what the problem was and immediately started the task to correct the issue. He also sent me pictures of the issue upon request so that I can explain the cause of the leak. Job well done!Thanks to Technician Lun and the Technician who assisted.

Review 61 (2024-09-04 - Rating: 5)
Great experience! Needed on a holiday, no extra charge and came out super fast and fixed problem. Still working with them getting the water damage taken care of.

Review 62 (2024-12-08 - Rating: 5)
Excellent service!! Fixed all issues timely. Great guy, would definitely reccomend. Thanks Khup!

Review 63 (2024-10-04 - Rating: 5)
Saw is an absolute professional and knowledgeable. He did a great job and he did everything in a timely manner.

Review 64 (2024-08-26 - Rating: 5)
Al explained us throughly what and where the problem is and gave multiple fix options so we are very happy with his service. Thank you.. Highly recommend him 👍

Review 65 (2024-09-28 - Rating: 5)
Khup was very polite. He showed concern for my problem and he solved it! He’s definitely an asset to your company.

Review 66 (2024-08-28 - Rating: 5)
Al and Chris were prompt and professional and took care of my emergency situation. I could not have asked for a better experience with this incredible team.

Review 67 (2024-12-24 - Rating: 5)
Ivan was very prompt and answered all my questions. Highly recommend.

Review 68 (2024-08-11 - Rating: 5)
Al was fast, informative and got us back with water quickly, explaining in detail what was wrong and what was done to correct the issue. Very nice and professional.

Review 69 (2024-11-16 - Rating: 5)
The plumber was friendly and communicated well with me so that I could explain the issues he was to address!

Review 70 (2024-06-14 - Rating: 5)
Had a break in our main waterline and Roto-Rooter came out first thing the next morning. Stefan did a great job and was very helpful getting our water back on. They truly saved the day!

Review 71 (2024-09-23 - Rating: 5)
Al took great care of us and did quality work. Super friendly guy. Thanks Al!

Review 72 (2024-10-29 - Rating: 5)
Was very satisfied and happy with thang helping me. He was very nice. Thank you

Review 73 (2024-05-02 - Rating: 5)
Al and Heather were amazing! Very professional and kind, as well as knowledgeable. Al saved us from having to replace our entire water heater by finding a hidden issue with the drain. Very thankful for their expertise!

Review 74 (2024-07-12 - Rating: 5)
The toilet angle stop was leaking and I called emergency plumber. Stefan came very fast and fixed everything very quickly. Thank you!

Review 75 (2024-06-18 - Rating: 5)
Great service. I discovered the leak and got a response immediately. I’m impressed with how quickly Stefan discovered the source. Stefan did a quick and thorough job.

Review 76 (2024-06-26 - Rating: 5)
My family and I have been Using the service of this company for a few years!! They are the best, very punctual, very Professional and Always providing Clean environment during their service . I would recommend them for all your plumbing needs, and you will not be disappointed!

Review 77 (2024-02-19 - Rating: 5)
Al was great! He came within 2 hours of us calling and displayed extensive knowledge and professionalism while maintaining a friendly demeanor. Our plumbing issues were fixed quickly and I will certainly contact Al for any future plumbing issues. Thanks again! Ben

Review 78 (2024-06-02 - Rating: 4)
Al was great to work with and he fixed our disposal with ease! Prices are high but Roto is always available and can come out quick.

Review 79 (2024-06-08 - Rating: 5)
Lun was super cool and great. He was able to help my mom with her water heater. I definitely recommend him for anyone else wanting to get theirs fixed. 10/10

Review 80 (2024-05-23 - Rating: 5)
Al and Kamal fixed our problem immediately. Water was pouring out of our meter box. They quickly located the problem and fixed it, also adding a better shut off valve. Offered helpful advice. Friendly, professional, showed me each step. Really offered so much help and relief.

Review 81 (2024-08-10 - Rating: 5)
The experience was very good. Vince solved the immediate problem and arranged for the complete repairs. I highly recommend them.

Review 82 (2024-04-17 - Rating: 5)
Al and Heather did a fantastic job replacing a broken copper pipe and two broken outdoor spigots! They came out shortly after I contacted Roto-Rooter and were able to complete the job in just a few hours. They both offered thorough explanations of what they were doing and offered fair pricing for all the work. I would highly recommend Heather and Al and Ill definitely be contacting them again the next time I need plumbing work!

Review 83 (2024-12-30 - Rating: 5)
Ivan came out and successfully unclogged our main line within mins after another plumber wasnt able to do so the day before. He was very professional, knowledgeable and explained his steps and educated us along the way. Thank you so very much!!

Review 84 (2024-06-28 - Rating: 5)
Wonderful service from Lun Pau! He has my highest recommendation. He replaced my old water heater with a new one and it works great.

Review 85 (2024-02-25 - Rating: 5)
Al was great! He took care of us very well, made sure we were aware of all our risks and options. He made sure that everything was installed correctly and went over all the information we needed to know. Ask for Al when you schedule your appointment.

Review 86 (2024-04-28 - Rating: 5)
I have to say, I was skeptical about calling a larger, more established company - but I was extremely impressed by their professionalism, customer service, and personalized nature. They really seemed to care and wanted to do the best job they could the way you would expect from your local independent plumber. I will definitely be calling them from now on.

Review 87 (2024-05-01 - Rating: 5)
Al & Heather were both extremely professional & friendly! I was able to get a same day appointment and the work was done within a couple of hours. I highly recommend!

Review 88 (2024-12-18 - Rating: 5)
Ivan was helpful and effective at solving a drainage issue. Very good service.

Review 89 (2024-02-07 - Rating: 5)
Our kitchen faucet was leaking since last night so we needed the same day plumbing service. Luckily, Roto-Rooter was able to come on the same day (only took 30min to come) and fixed it right away. The Plumber Al was so helpful and he explained everything. I’’m very satisfied with Al!

Review 90 (2023-12-08 - Rating: 5)
I cannot express my gratitude enough to Al for his exceptional service. His expertise, willingness to educate, and commitment to customer satisfaction were truly commendable. Thanks to him, not only was the plumbing issue resolved efficiently, but I also gained valuable knowledge that I can utilize moving forward. Al is undoubtedly a remarkable asset to the Roto-Rooter team, and I highly recommend his services to anyone in need of plumbing assistance.Thank you, Al, for your exceptional work and for going above and beyond to ensure my satisfaction.

Review 91 (2024-11-09 - Rating: 5)
Khup did a fantastic job. He was very knowledgeable and professional.

Review 92 (2024-12-21 - Rating: 5)
Saw was experienced and pleasant to work with. Also knowledgeable as well thank you Saw!!!

Review 93 (2023-10-25 - Rating: 5)
The technician (Al) arrived right on time, and very quickly after I placed the first call. He was extremely courteous and helpful. He explained what was going on and gave me multiple options for a resolution based on my personal preference and price. He was very upfront and did the job well and double checked everything before leaving. I would absolutely call Roto rooter again.

Review 94 (2024-03-06 - Rating: 5)
Al was amazing. Roto-Rooter dispatched him to my home within 2 hours of my request for help. My basement had several inches of water in it. Al identified the problem, installed a new sump pump system to code, and was gracious and professional throughout the 3 hour installation. When he left the basement was free of water and I had a new sump.

Review 95 (2024-11-26 - Rating: 5)
Saw was Absolutely professional with outstanding customer service!! Highly recommended

Review 96 (2024-10-31 - Rating: 5)
Khup was great! Got the job done and made sure I understood everything

Review 97 (2024-06-28 - Rating: 5)
Lun did a great job, he was quick and easy affordable and great customer service and cleanliness. Will most definitely use this business again

Review 98 (2025-01-04 - Rating: 5)
Saw did a great job of taking care of us today. Prompt, courteous and cleaned up as well

Review 99 (2024-07-11 - Rating: 5)
Fast, incredible reliable and professional service. Love Roto Rooter and our reps! Especially Kwame and Mike!

Review 100 (2024-07-11 - Rating: 5)
Diagnosis of the problem and remediation was quick and easy! They were able to get out quickly which was a big help. Highly recommended!

Review 101 (2024-08-08 - Rating: 5)
Al was absolutely wonderful! Easy to schedule, clear coat and efficient work

Review 102 (2024-01-26 - Rating: 5)
We contacted Roto-Rooters for a slow leak issue we were having in bathroom. They came out the same day along with a Field supervisor. Are plumber Cameron and field manage Micheal were so efficient and took the time to properly diagnose the issue in which we were able to realize the previous company failed to do which could have resolved the leak in are bathroom. Since then the issue has been resolved and we’re so thankful to have reached out and finally got the situation resolved! Thank you SO much Cameron and Micheal for your expertise !!

Review 103 (2024-06-08 - Rating: 5)
Lun is very professional, does a thorough job, kept me well Informed of the process. I will request him again as plumbing needs come up when your home is 40 years old.

Review 104 (2024-07-10 - Rating: 5)
Stefan is professional and Knowledgeable. I recommend Stefan / Roto- Rooter and will use their service on future projects.

Review 105 (2024-12-12 - Rating: 5)
Great fast service. Khup was knowledgeable and had great customer service

Review 106 (2024-06-15 - Rating: 5)
Lun was fantastic. He showed up the same day and quickly installed our new faucets. It could not have been easier.

Review 107 (2024-08-20 - Rating: 5)
Russell did an amazing job in going over the house and finding all the problem areas.

Review 108 (2024-12-20 - Rating: 5)
Ivan 6487 did a perfect job! Definitely recommend!

Review 109 (2024-08-04 - Rating: 5)
Cam was once again very knowledgeable and took pictures and videos and throughly explained the problem and offered many options for solutions.

Review 110 (2024-03-08 - Rating: 5)
Al was very helpful! He worked within our budget, and got the job done same day. Very impressed, and would certainly use them again.

Review 111 (2024-08-25 - Rating: 5)
Cam8416 did an amazing job. His customer service was impeccable.

Review 112 (2024-10-03 - Rating: 5)
One of the best pluming repairman~ It was quick service done on time . Otherwise water damage will be devastated.

Review 113 (2024-05-09 - Rating: 5)
Cameron Warnock was kind, considerate, and professional. He quickly investigated and solved my plumbing problem. I highly recommend him for any of your plumbing needs.

Review 114 (2024-01-19 - Rating: 5)
The technician and his trainer were awesome! They came in assessed the job and quickly resolved the issue. I am truly happy to have the technicians Wayne and Albin. AWESOME!!

Review 115 (2025-01-05 - Rating: 5)
This is Robert Scott - .Mr. Saw diagnosed the problem and provided a solution to the problem. The issue was resolved the same day, which allowed my family to continue with their day routines.

Review 116 (2024-09-18 - Rating: 5)
Excellent customer service with the call center and technicians. Highly recommend.

Review 117 (2023-05-17 - Rating: 5)
Emanuel provided excellent service and was very informative, providing tips on maintaining your system to extend the life. On top of his superior customer service, he was efficient and had vast knowledge and skill.. I would definitely call on him again!

Review 118 (2023-03-16 - Rating: 5)
Our shower started to leak from the second floor when we had family staying with us. My husband was able to make an appointment easily and Mike arrived in the expected time frame. He was extremely professional, friendly, knowledgeable, and was very efficient. I would recommend Mike and Roto- Rooter to anyone needing plumbing help. I’m so thankful for their dependable service!

Review 119 (2024-01-20 - Rating: 5)
Russell was the best most professional plumber we’ve ever had. Roto Rooter is our new place for all of our plumbing needs. He gave an accurate and detailed quote and fixed our clogged tub drain. He explained the problem and Provided a swift solution. I’d give them six stars if I could! 🌟 ⭐️ ⭐️ 💫 HIGHLY RECOMMENDED 😎😇🌟🌟🌟🌟🌟🌟

Review 120 (2023-09-18 - Rating: 5)
We had an emergency situation where one of our bathtub faucets wouldnt shut off, so water was continuously running (until I shut off the water entirely).I called Roto Rooter to handle the situation and my assigned technician was Al.Al was extremely knowledgeable and resolved my issue quickly with great professionalism. He also found a leak that was increasing my water bill due to where the pressure release valve was setup. That issue was also taken care of quickly, and Im looking forward to a lower water bill from this point!Thanks Roto Rooter and thanks Al! If I have any future issues, I intend to request him specifically. 10/10, 5 stars, A++

Review 121 (2024-03-11 - Rating: 5)
Al Mamun is very knowledgeable and extremely professional. The service was first class all the way. I would highly recommend and use Al Mun in the future.

Review 122 (2024-02-20 - Rating: 5)
Roto-rooter is ready to do business with. The plumbers are courteous and process seem to be reasonable. I have used them 3 times for various issues and very pleased by their service.

Review 123 (2024-06-13 - Rating: 5)
I think the Technician that came was very professional. He done a great job despite the adversity that happened. Keep up the good work.

Review 124 (2023-04-17 - Rating: 5)
I appreciated the professional and courteous demeanor of Bei. He was great and took care of my toilet handle issues quickly and with care. Roto-Rooter is great. They kept me updated on the timing of when the repair tech would be at my house to complete the repair. I think I received 3 status calls, they are great!

Review 125 (2024-09-01 - Rating: 5)
Did a great job very professional would love to use them again

Review 126 (2024-06-07 - Rating: 5)
The technician, Stefan was professional, efficient, courteous and knowledgeable. He did an excellent job with great enthusiasm.

Review 127 (2024-07-03 - Rating: 5)
Fast professional Stephen did a great job and was able to replace our water heater neat and clean job

Review 128 (2023-08-28 - Rating: 5)
Asm was wonderful! I was in tears over running up and down frantic from my basement to the upstairs trying to shut off any valves I could to stop the water that had overflowed from the upstairs bathroom into our basement. He immediately came in, extremely professional and calming, knowing exactly what to do. He fixed the situation right away that was causing the problem. Our family is very grateful for his services!

Review 129 (2023-04-20 - Rating: 5)
Emanuel was such a great help! Definitely request him!We called in and they had him come over to us within a couple hours. He walked us through the steps of the repair just so we understood what was going on and was very patient with us. 10 out of 10 will use again for any future repairs!

Review 130 (2024-07-30 - Rating: 5)
Quick and efficient! They were out within 30 minutes and were able to resolve the problem.

Review 131 (2024-07-11 - Rating: 5)
Stefan was knowledgeable, thorough, and had great customer service! Gave us peace of mind!

Review 132 (2024-06-14 - Rating: 5)
The companys response was awesome.Stefan did an excellent job. I couldnt ask for more.

Review 133 (2024-09-28 - Rating: 5)
Saw did an awesome job. He was sent fast and he did the job.

Review 134 (2024-05-17 - Rating: 5)
Steve and April are hard workers they were honest explaining every step. They didnt stop until then job was finished!!! I highly recommend this team.

Review 135 (2024-07-11 - Rating: 5)
Came out did an excellent job I highly recommend Lun for to come out and get the job done 🔥🔥

Review 136 (2023-02-09 - Rating: 5)
I was told they would come Monday morning and ended up coming on Tuesday morning. They were willing to come out Monday evening though but I was busy. They had to snake a drain, install a cleanout behind my washer, and diagnose the problem. The techs were polite and the customer service was really responsive. I was able to resolve some issues with the company timely and smoothly. Given the friendly and quick response from the techs, customer service, and management, I’ll probably hire them again in the future.

Review 137 (2023-10-10 - Rating: 5)
I had a plumbing emergency and Russell came to the rescue. He was extremely thorough, and went above and beyond to make sure my issue was resolved as quickly as possible. He also explained everything to me so that I would know what to do if this issue ever happens again. Thank you Russell!

Review 138 (2023-12-08 - Rating: 5)
I had a plumbing emergency and called Roto-rooter for help. Tyrone Parks came to the rescue. He had a water mitigation team to me within hours. Excellent service! I will not hesitate to call Roto-rooter for all my plumbing needs.

Review 139 (2024-11-02 - Rating: 5)
Did great work, arrived on time and had great suggestions for improving the system

Review 140 (2024-01-04 - Rating: 5)
The man that came out was excellent he explained everything, he was very professional and friendly. We will call you again if we have a problem again .Someone was supposed to come out and run a camera in the line . No one has called as of yet. Thanks again.

Review 141 (2023-06-12 - Rating: 5)
Needed to get our main waste drain cleared out to address a blockage and roto rooter responded quickly, got a technician out to our house the same day, and resolved the issue quickly. Mike was awesome and explained everything he was doing very clearly. Overall a very good experience!

Review 142 (2024-06-20 - Rating: 5)
Lun and khup fixed our issues no problem. They’re great quick! Great service!

Review 143 (2023-07-05 - Rating: 5)
I had my septic back up on a holiday evening. Bei came out within the hour and was very professional and got it fixed asap! He was great, and will definitely be using Roto rooter again if their technicians are all as professional as Bei. Thanks again!

Review 144 (2024-12-09 - Rating: 5)
Thank You you guys for great on time service every time we have a problem. The team is always professional and friendly. Great job

Review 145 (2024-07-03 - Rating: 5)
Stefan did a great job! He quickly diagnosed the problem and fixed it in no time.

Review 146 (2023-10-29 - Rating: 5)
Al was knowledgeable, professional and easy to work with. He took great care of us when replacing our water heater.

Review 147 (2024-06-19 - Rating: 5)
Highly satisfied with my experience with Roto-Rooter. The guys were respectful, honest, and fair.

Review 148 (2024-06-20 - Rating: 5)
Great service! Al was a pleasure to work with.I would definitely recommend Roto-Rooter Plumbing.

Review 149 (2024-03-10 - Rating: 5)
Al was awesome! He came in and found the issue right away and explained everything to our understanding. He is a true professional! Thanks Al!

Review 150 (2024-06-01 - Rating: 5)
Al did an awesome job of helping us with garbage disposal not working. Explained the issue, resolution and precautions that need to be taken.

Review 151 (2024-11-21 - Rating: 4)
Plumber was very professional, polite and knowledgeable Faye Farmer

Review 152 (2023-09-09 - Rating: 5)
Main line clogged and sewage backed up through the master shower covering the master bathroom floor and into master bedroom. Technician, Mr. Narciss, arrived within the hour and unclogged the main line restoring service. Mr. Einar of the Mitgation Team arrived while plumber was still working and assesed the situation. He worked with our insurance company and helped with filing the claim. Mr. Howard of the Restoration Team arrived 2 hours later to clean up and restore our home. And all this on a Saturday morning, wow!! We are extremely impressed with the speed, service, and professionalism of this incredible team! Thank you Roto-Rooter!! ❤️

Review 153 (2023-03-24 - Rating: 5)
Mike came out well before the 2 hour window. He was very knowledgeable and professional. He was very friendly and respectful. He did a great job cleaning up after himself. Great employee!!

Review 154 (2024-09-10 - Rating: 5)
What an amazing experiencing with Al and Chris- they were so patient, thorough, and even checked some of my concerns that weren’t inquired upon for the initial visit. They went above and beyond and came out so quickly, which I appreciated, with a time sensitive request. If you’re looking for plumbers, look no further, they arrive promptly and truly care about their customers.

Review 155 (2020-09-06 - Rating: 5)
I ran into Christian at Home Depot and from the beginning he was super knowledgeable about what the issue could be an was honest about the range of cost we might incur. I reached out to his local office and easily made an appointment. Christian arrived promptly and was able to do a inspection that was quick and made easy to understand. He was able to give us a price in our range and I couldnt be more appreciative of that. His partner Emir came shortly after to help dig the trench and replace our pipe. They worked surprisingly fast and even provided an additional piece to bring us all the way to code. The work the did was seamless. Both of them are so funny and we couldnt be more satisfied with the work they did. Thank you Christian and Emir.

Review 156 (2023-04-10 - Rating: 5)
My tech Bradley was amazing; he was very professional and informative. He took care of the issue I was having with my kitchen sink and cleaned his working area up once he was done. I would definitely use him again.

Review 157 (2023-08-15 - Rating: 5)
Saw has done an excellent job and more to replace my shower valve. He’s very thorough and has integrity with his job. I’m very happy with the result. Thank you!

Review 158 (2023-05-04 - Rating: 5)
Emanuel was extremely Proffessional and considerate of our property. His workflow was excellent and he got to the root of what was causing our toilet to malfunction. Would recommend him to anyone. Will definitely request him if we have any other problems or plumbing work.

Review 159 (2023-06-06 - Rating: 5)
My plumber, Bei, just left and am so impressed! He was so professional and timely and easy to work with! This was a “call back” for a problem that wasn’t fixed initially but they handled it in no time. Would recommend Roto Rooter (and Bei) to anyone with a plumbing need.

Review 160 (2024-08-21 - Rating: 5)
Cam is wonderful!! 5-star experience with him and Roto Rooter!!

Review 161 (2024-08-14 - Rating: 5)
Same day service, quick and on time, Vince was awesome.

Review 162 (2024-10-16 - Rating: 5)
Saw was perfect! Quick and efficient. Even gave me recommendations for future use. I would definitely recommend him!

Review 163 (2023-09-03 - Rating: 5)
My experience was with Roto-Rooter was a pleasant one. It was easy ti set up an appointment my plumber came in ,made the necessary repairs and explained everything that was going to be done.

Review 164 (2023-09-08 - Rating: 5)
Antonio found the problem and went right to work to correct it. He was Extremely professional and explained every procedure in full detail. He is definitely an asset to your company in my opinion!

Review 165 (2023-03-16 - Rating: 5)
I’ve used Roto-Rooter on a couple issues at a few of my properties and they have been great to work with! Also the tech, Michael, is extremely knowledgeable and provides a thorough assessment of each situation to ensure the issue is fully resolved.

Review 166 (2024-12-15 - Rating: 5)
Such a good experience, Khup was very professional and excellent to work with! Highly recommend

Review 167 (2023-04-04 - Rating: 5)
Emanuel was AMAZING. He finally resolved my clog drain issue that 2 other plumbers and 1 contractor were not able to resolve! I’m ecstatic! Roto rooter will definitely be my go-to now because of him.

Review 168 (2024-07-26 - Rating: 5)
Derek was very professional and extremely knowledgeable about his work.

Review 169 (2023-05-25 - Rating: 5)
I appreciated the same day service, within 30 I received a call back. The technician Bei was very professional and knowledgeable about the task at hand. He made sure I was aware of what he was doing.Thank you!

Review 170 (2022-10-26 - Rating: 5)
Great service! Nathan was very knowledgeable and proactive on his approach. He made well thought recommendations and completed the work flawlessly. We had everything done within a few hours. We’re very happy with the service. 100% recommended!

Review 171 (2023-12-05 - Rating: 5)
I was completely impressed with Mr. AL from Roto Rooter. His profesionalism and customer service was exceptional. He educated me on the does and donts and i appreciate that. Thank you so much.

Review 172 (2024-11-28 - Rating: 5)
Khup from roto-rooter was amazing! We had our double kitchen sink backed up to the point that even running the dishwasher was backing up into the sinks. Khup was very professional and did a great job of ensuring the clog got resolved even to the point of running the snake all 75ft since the first run didn’t fully clear the line. He did all of this the night before Thanksgiving. We are so grateful! Now our family doesn’t have to worry about how to get the dishes clean after an amazing meal! Thank you Khup! 🙏🙏

Review 173 (2024-06-11 - Rating: 5)
I couldnt find a leak under our kitchen sink and Stephan diagnosed the problem and from there it was easy to fix on my own .

Review 174 (2024-07-09 - Rating: 5)
Great service! Was able to fix the issue and tell me how to prevent this from happening in the future

Review 175 (2024-11-14 - Rating: 5)
Khup was such a great plumber! He responded quickly and thoroughly explained what I needed for my leak. He came late and stayed until I was sorted. Fantastic experience!! Thank you, Khup!

Review 176 (2025-01-04 - Rating: 5)
Great and fast service. Very professional individual.

Review 177 (2023-10-09 - Rating: 5)
My technician was amazing. Worked promptly to identify the problem and to install a new hot water heater.Very professional, knowledgeable, and efficient.

Review 178 (2024-02-25 - Rating: 5)
We were able to get the help we needed quickly. The technician was great and resolved our problem. We would recommend this company.

Review 179 (2021-05-05 - Rating: 5)
They clean up crew came in quickly, and ready. They were nice and answered all of my questions, checked on my home and the equipment to dry out my house frequently. They literally handled all the notifications for my insurance claim. And I have a contractor headed to my home next week. All I had to do was pick up the phone and they came in and handled everything as a new and first time home owner it was a blessing. Thank you so much for everything you did and are doing!

Review 180 (2020-11-02 - Rating: 5)
Customer service was 👍 from call to work getting done. Plumber was running behind but company managed expectations, which I highly appreciate! Brian showed up, was very professional and got the job done well, quickly and neatly. He had good advice and didnt try to sell me on services I didnt ask for or need! Would definitely recommend 👌.

Review 181 (2023-05-28 - Rating: 5)
My water heater quit working over a holiday weekend and Roto-Rooter was at my door in about an hour. It turns out it was defective and under recall, and the problem I was having was related to the recall. Emanuel, the plumber who was sent out on the call, gave me all the information I needed to follow up with Rheem. He was professional and extremely knowledgeable. The charge for this call was lower than I expected. I will be sure to call Roto-Rooter the next time I have a plumbing issue!

Review 182 (2024-08-09 - Rating: 5)
Al and crew were fantastic. Highly recommend. Professionalism, knowledge, expertise were fantastic. Was great at explaining everything and coached and mentored through the whole thing. Quick and precise work that will improve our life in light of poor situation.

Review 183 (2024-12-06 - Rating: 5)
Thang was great had everything done fast

Review 184 (2022-11-03 - Rating: 5)
Narcis was our technician, within 1 hour of calling Roto-Rooter he arrived. He was very professional and courteous, did an excellent job! We had a major clog in the pipes and he was able to clear it and clean up within 2 hours. The service was $$$ but worthwhile.

Review 185 (2023-10-18 - Rating: 5)
Al came out and found several leaks and was swift to identify them and resolve them. Very professional, easy to understand his explanations and he did great work!

Review 186 (2024-07-04 - Rating: 5)
Great service (especially on the Fourth of July). Calling you next time, thanks guys!

Review 187 (2024-12-13 - Rating: 5)
Kuhp and Co. were very efficient, professional, and did a very good job with the repairs to plumbing.

Review 188 (2024-04-15 - Rating: 5)
Al took Care the problem.. Excellent job.. thanks so much for handling this so quickly Reliable trust Your Company and employees

Review 189 (2024-06-15 - Rating: 5)
The technician was knowledgeable about my problems, and was able to explain my situation , then fixed the issues and cleaned up.

Review 190 (2023-03-20 - Rating: 5)
Although Mark couldn’t fix my problem because it’s a septic issue he worked very hard! He was there for hours trying to figure out the issue and fix it. I’m so grateful for his excellent service!!