Southeastern Cooling, Inc.
Located in Dothan, Alabama
Address: 3935 Reeves St Suite 4, Dothan, AL 36303, United States
Phone: +1 334-209-3961
Rating: 4.9
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning store
- Electrician
- Furnace repair service
- Furnace store
- Electric generator shop
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-10-24 - Rating: 5)
From the first call to the end of the install the people at Southeastern Cooling was wonderful and very professional! I called Southeastern Cooling around 9:30 a.m. and on the same day around 1:30 p.m. Austin with the Company was at my front door. He helped me get easy financing and best of all it was affordable! Three days later Cameron and his crew did the install and they were awesome. I told my wife these guys are top notch, some of the best in the business! The install was great and went very smoothly, they even cleaned up behind themselves continuously as they were installing, as a homeowner that meant a lot to me and showed me the workmanship of these men. Thanks alot Southeastern Cooling!Kennedy L. Raybon -
Review 2 (2024-11-22 - Rating: 5)
Exceptional Company!Our home, built in 1978, was in dire need of new ductwork. After getting quotes from several companies in the Wiregrass area, we chose Southeastern Cooling because of their fair pricing and professionalism. Unlike many local companies where you have to chase them down for a response, Southeastern Cooling was on top of everything from the start. They scheduled a date and time, and showed up exactly when promised.It wasnt just one or two technicians, but five or more, as our home is quite large and required a sizable team to remove and replace the ductwork. They provided a clear estimate for completion and finished on time. From Avery, the sales estimator, to Team Lead Bo and his excellent crew, we were in great hands. They were thorough in their work and ensured the house was spotless every day they were there.They also installed blown-in insulation, which we desperately needed.I highly recommend Southeastern Cooling. Its rare to find such a professional business these days.Thank you to everyone involved for a job well done! -
Review 3 (2024-07-23 - Rating: 5)
Brandon provide excellent service. Professional and polite very knowledgeable. There was 2nd service man showed up to help. I did not get his name but also professional both men worked very hard to get unit working until replacement happens. It was in bad shape.. -
Review 4 (2024-12-21 - Rating: 5)
Michael did a great job installing our new heat pump. The salesman had estimated that it would take about 6 to 8 hours, but Michael and the other guys got it done in about 4 1/2 hours. They were very polite and professional. Michael and the others were a pleasure to deal with. -
Review 5 (2024-12-17 - Rating: 5)
Awesome service!!!! I recently had the pleasure of working with l Jayshawn AC Gentleman for a new thermostat installation in my home, and I couldnt be more impressed. From start to finish, his service was top-notch. He was punctual, professional, and incredibly knowledgeable. He took the time to explain the entire process and answered all my questions. I highly recommend Jayshawn for anyone looking for reliable, high-quality services! -
Review 6 (2024-09-27 - Rating: 5)
Absolutely amazing people to work with. Definitely will be working with them in the future. He was very professional, kind and explained everything to me. Never have I had such a great experience as a female having work done when her husband wasn’t available. I was able to make the appointment at 1:30am and they responded by 7am the next morning. Jake was definitely the best. -
Review 7 (2024-10-08 - Rating: 5)
Jake O. came by this morning to service our A/C unit. He was very polite and professional. He asked first thing if we had had any more thermostat issues (from a prior service call). We had but were able to reset the thermostat. He double checked everything on that as well as performed the fall maintenance. Jake explained what he did and asked if I had any questions. I did not. He seems very knowledgeable. Thank you Jake for such great care! -
Review 8 (2024-12-24 - Rating: 4)
Brandon was very responsible. Prompt attentive and courteous. Other technicians that service ac at my other offices left all the lights on when done with service. -
Review 9 (2024-08-09 - Rating: 5)
Awesome service. Professional prompt and courteous! Our Tech Brandon was proactive and went above and beyond in repairing our A/C unit. Brandon and Jay came out promptly the next day with our parts and completed the repair quickly and in blistering heat! Thank you gentlemen!I highly recommend SE Cooling.TB 30yr military veteran. -
Review 10 (2024-10-14 - Rating: 5)
Great experience with Mr. Jackson! He was very patient and answered all of my questions. He had a professional demeanor, as well, and I appreciate that! Youre lucky to have him! Ill be sticking with your company for future maintenance! Thank you! -
Review 11 (2024-09-28 - Rating: 5)
Jake arrived the same day and fixed the unit quickly. He was very polite and explained everything that he was doing. The ability to see how far away he was was very helpful too. -
Review 12 (2024-07-23 - Rating: 5)
Fast service. From call time to finish was under 2 hours. Fair price. Tech (DQ) communicated in an intelligent way with honesty, transparency, and that southern friendliness everyone loves. Highly recommend this company. Everyone from the rep to the tech was friendly and helpful. We will definitely be using them again and once you give them a try, were confident you will too. -
Review 13 (2024-08-19 - Rating: 5)
Its never fun having to do maintenance on your home, but Brandon made it a lot more bearable and knew what he was talking about without trying to sell me anything.Update: Got a new HVAC and the crew was done by the time I finished lunch. The new system is silent and my house is cool, cant recommend them enough! -
Review 14 (2024-08-07 - Rating: 5)
DQ Jackson and Jake Ogletree we both professional and knowledgeable. With my particular situation and issues with my unit, they were able to problem solve and remedy the solution in a very timely manner. Very impressed. With service like this I have no problem with trusting them to handle any future issues without hesitation or going forward with the Southeastern Comfort Club the company offers for seasonal/ preventative maintenance. Thank you guys for following through and taking the time to go beyond making sure the job was done right. -
Review 15 (2024-07-31 - Rating: 5)
Jake was definitely knowledgeable in the home air conditioning troubleshooting area. His professional demeanor set me at ease with what I had suspected was the issue. My inside coil (?) was very dirty due to my own negligence in proper service. I was relieved to discover the ice build up was not the result of a leak in the system. I would not have known without Jakes expertise. I recommend 👌 -
Review 16 (2025-01-02 - Rating: 5)
Scott has been the best service technician for many years to us. He is very knowledgeable and explains everything in a way that is understandable. I have complete confidence in his work and recommendations. -
Review 17 (2024-07-22 - Rating: 5)
I can not recommend this company enough. Extremely professional, knowledgeable, polite, and they helped us out when our a/c went out in the middle of summer. Jake Ogletree did a great job explaining our new system and Austin Hill helped in choosing the system. If I ever need work on my cooling system again I will be using them again. -
Review 18 (2024-08-17 - Rating: 5)
Our AC had gone out and I called Southeastern cooling for service. The next morning Jake Ogletree came prepared and knew exactly what was wrong with our AC. Within 30min our AC was back up and running perfectly. Jake’s service was outstanding and professional. I will definitely recommend Southeastern cooling if you are looking for an amazing and quick service. -
Review 19 (2024-08-21 - Rating: 5)
Jake O. came to help me with my non cooling air conditioner today. He took time to listen and explain everything I needed to know about the unit. Very professional and courteous as well. It was a pleasant and quick visit. Thank you, Jake -
Review 20 (2024-08-03 - Rating: 5)
Jake Ogletree serviced and cleaned our HVAC unit before closing on our home. He was polite, professional, and thorough. Highly recommend Southeastern Cooling, specifically this technician, to anyone needing a service or work call. -
Review 21 (2024-07-18 - Rating: 5)
Excellent job of installing and servicing our unit! Jake was so thorough and made sure to check every component to ensure that we would get the most from our unit! Very professional company with 5 star service! -
Review 22 (2024-09-06 - Rating: 5)
Wonderful customer service and leadership from Evan. The team worked effectively and efficiently to install new HVAC system. Evan gave thorough instructions on how to use the new thermostat. I will continue to use Southeastern cooling for my water heater and HVAC services. Thank you! -
Review 23 (2024-07-08 - Rating: 5)
Appreciate prompt service from this company. Jake, our technician was thorough and explained everything he needed to do. Jake even brought a broom/dustpan to clean up after he finished. Would highly recommend Southeastern Cooling. -
Review 24 (2024-08-14 - Rating: 5)
Brandon Armour provided excellent service. He was quick to respond and kept me abreast of everything he was doing and why. I will definitely be using Southeastern for my future heating and cooling system needs. -
Review 25 (2024-07-01 - Rating: 5)
We had a leak in our house and Jake came out to help find the issue. Not only did he find the issue, but he was able to repair it in no time. He also advised us on a service plan and additional options to consider in the future. His professionalism and honesty was greatly appreciated and we look forward to doing more business with him in the future. We highly recommend Southeastern Cooling and Jake Ogletree if you have any A/C repair needs. -
Review 26 (2024-07-06 - Rating: 5)
DQ did an amazing job! Got the air working in no time at all after running through all the diagnostics to ensure my unit did not have any additional issues. He resolved it in less than an hr. Very friendly and professional young man. Timely response to my call. I called them at 8am on a Saturday and my air was up and running before 2PM on the same day! -
Review 27 (2024-08-23 - Rating: 5)
Very professional and hard working. I love my new heating and cooling unit. So glad I chose their company to install my unit. Very competitive pricing and good loan options. -
Review 28 (2024-08-27 - Rating: 5)
I had HVAC issues diagnosed within a few hours of me discovering I had a problem and scheduling an appt online. Our technician Jake and another tech returned the following day and had the part replaced and a/c is back up and running great! Thanks for all the help -
Review 29 (2024-08-16 - Rating: 5)
Very professional and came right over. The service provided by this install team could not have been any better. Clean, professional and very dedicated to thier work. This company is blessed to have such employees. John and Yvonne Lolley -
Review 30 (2024-12-12 - Rating: 5)
Jake was awesome he made sure my husband and I were comfortable with everything before leaving. Nice personality! -
Review 31 (2024-08-19 - Rating: 5)
Great service and professionalism from Austin, Michael and thier team. Very glad we made this choice when our ac had to be replaced. Well done guys! -
Review 32 (2024-08-28 - Rating: 5)
Branden with Southeastern Cooling serviced our a/c unit for clogged drain pipe. Very professional & knowledgeable. We were very pleased with his service & attitude. -
Review 33 (2024-05-23 - Rating: 5)
Excellent service received from Southeastern Cooling and technician DQ Jackson. Scheduling and communication with their office was very streamline. Their technician arrived on-time and was thorough, knowledgeable and so pleasant to work with. He found the issues, had the parts and had us up & cooling within a couple hours! Couldn’t have been more pleased and appreciative of his efforts. -
Review 34 (2024-07-26 - Rating: 5)
Great service prompt and professional. Avery was great explaining the split unit to us. We are scheduled for installation tomorrow. Be back with a review tomorrow about installation. Very satisfied so far. -
Review 35 (2024-08-26 - Rating: 5)
Jayshawn was on time, professional, and courteous to our concerns. Handled the problem like a professional. Will definitely keep his contact info and employ again. Thanks Jayshawn -
Review 36 (2024-08-19 - Rating: 5)
Technician Jack Ogletree came to fix an unknown issue. Was honest about what needed to be done and performed the service correctly and efficiently. Love the service from this company. -
Review 37 (2024-09-25 - Rating: 5)
DQ Jackson and his helper was amazing 👏Definitely recommend them in the future. Very sweet, understood the problem, and explained everything to me and more. -
Review 38 (2024-08-05 - Rating: 5)
DQ Jackson was great, explained what happen, Made sure everything was working correctly before leaving. Very respectful and professional. -
Review 39 (2023-07-14 - Rating: 5)
Great service. Arrived on time, worked hard, delivered an amazing product! Friendly, easy to talk to see. Would absolutely recommend this company to anyone.” I recommend Mr.James to help with any type of services they provide as a business especially with installing smart thermostat. -
Review 40 (2024-07-18 - Rating: 5)
Brandon was a awesome guy. He was very professional, informative, and explained the issue. I highly recommend Southeastern Cooling especially if you are lucky enough to get Brandon as your service technician. -
Review 41 (2024-06-04 - Rating: 5)
Scott Tanner was very thorough and polite. After servicing my system he took time to talk to me about what he did and best practices moving forward. He was very professional and very helpful. I HIGHLY recommend him. -
Review 42 (2024-11-21 - Rating: 5)
We have used this company all over through the years. Always does an excellent job. Today Brian ser -
Review 43 (2024-08-03 - Rating: 5)
Service was excellent. Our technician did a great job. He was careful and double checked everything and then clearly explained the work. -
Review 44 (2024-05-10 - Rating: 5)
Jay came out after hours tonight to work on my AC and he was fantastic. Extremely professional, very polite and engaging. He was able to quickly solve the problem and made certain everything was functioning properly before leaving. I rate Jay’s work with the highest level of satisfaction! -
Review 45 (2024-08-22 - Rating: 5)
The tech was very pleasant and professional. He explained what was wrong with the system, the options to get it cooling again, and the cost for each option. Would use again with no question! -
Review 46 (2024-07-17 - Rating: 5)
Brandon was a great tech! Come out after hours and was not upset like most techs would be. He was a very pleasant guy that did a great job! -
Review 47 (2024-06-22 - Rating: 5)
Jake was so informative about the issues with my AC unit. He was very respectful of me and my home. He fixed my problem and educated me on how to avoid it happening again. I hope that he is the tech that performs all my future service calls. -
Review 48 (2024-05-03 - Rating: 5)
Brandon was very professional and courteous. Didn’t need any work just a yearly check, but he tackled it like a pro. We have a love of dogs in common so we had a nice conversation about our fur babies. Always get great service from Southeastern Cooling. -
Review 49 (2024-08-05 - Rating: 5)
Thank you very kindly Southeastern Cooling for coming out so speedily this evening when our AC went out. Thank you for Jake Ogletree and then later Scott Tanner, came out, they were very knowledgeable and explained in detail the problem and offered solutions.😊We will definitely be doing business with this company in the near future. -
Review 50 (2024-07-23 - Rating: 5)
Evan is a super nice guy. His was very polite and knowledgeable. Knows what he is doing and does it quickly! -
Review 51 (2024-07-05 - Rating: 5)
Jake O. With Southeastern Cooling came by to provide maintenance for our system - he was informative, professional and courteous. I highly recommend Southeastern for all your HVAC needs. -
Review 52 (2024-08-21 - Rating: 5)
DQ from Southeastern Cooling was very professional, knowledgeable, and handled the issues I was experiencing with my hvac. Overall happy with the service I received. -
Review 53 (2024-07-30 - Rating: 5)
DQ Jackson got here promptly and immediately assessed tbe problem with our AC. He had to get extremely dirty, and it was the heat of the day. He found the issue with our motor and let us know costs. He did a great job, very professional, highly recommend him!! -
Review 54 (2024-05-30 - Rating: 5)
Our service technician for Southeastern Cooling did an outstanding job servicing our air conditioning unit. He also gave us information on how to care for the unit to avoid some of the issues we were having. We were very happy with our experience! -
Review 55 (2024-09-16 - Rating: 5)
Im very pleased with the service I received from Scott Tanner (Southern Cooling Technician). He was very professionalHe gave me details of my problem and solved it. -
Review 56 (2024-09-16 - Rating: 5)
Scott Tanner our technician was very professional, arrived in a timely manner and communicated any issues I may have in the near future. I appreciate his service today. I have been using southeastern cooling for years and highly recommend their services. -
Review 57 (2024-08-29 - Rating: 5)
Scott with Southeastern was very courteous, communicated well, and worked efficiently. This is not a cheap company to use but they do show up in a timely manner and fix the problem pronto, which, in my book, is worth the price! -
Review 58 (2024-01-31 - Rating: 5)
Jake with Southeastern Cooling made getting my heater back working extremely simple! Very nice and respectful! He took his time to explain everything he found and made sure he looked at all possibilities instead of just giving me a quick fix.Also, before Jake came out today to fix things Adam in their office took time after hours to talk to me over the phone after being tagged in a Facebook post I posted looking for help! He took almost a hour of his time that he didn’t have to do. -
Review 59 (2024-08-08 - Rating: 5)
Fast friendly service!!! DQ is really a great technician!! He has great customer service!! He lets you know exactly what the problem is and how hes going to fix it. Thanks DQ -
Review 60 (2024-05-21 - Rating: 5)
These guys are great they was able to get my system in the attic in two days. It only took them that long due to we had our 30+ year old system ripped out and duct work as well. They fixed our issues of some rooms not being as cool as the other at the same time. Plus they do more just ACs. They blew in insulation to bring it up to where it needed to be and saved myself a lot of time and headache. If you need AC work definitely use Southeastern Cooling they are very professional and take pride in their work. -
Review 61 (2024-07-04 - Rating: 5)
Jay was an amazing technician. He was very knowledgeable and willing to explain everything to me. He was also very straightforward and honest. I will definitely use Southeastern Cooling inc. again. -
Review 62 (2024-09-19 - Rating: 5)
Jake O. was friendly and knowledgeable. Money well spent to have these folks come out every spring and fall to maintain the unit. Very expensive to have a whole system replacement. If this helps detect a small issue before it becomes a big one, or helps squeeze another year or two out of it, its worth it. -
Review 63 (2024-06-11 - Rating: 5)
This was our first time using Southeastern Cooling and we were highly pleased with them. Brandon was great and not only explained, but showed me what was wrong and what he was going to do to fix the issue. We will definitely give them a call again with any other problems we have! -
Review 64 (2024-08-15 - Rating: 5)
A/C quit working on the weekend and he was out within an hour and A/C was fixed within 30 minutes! I will definitely use them if I need service again -
Review 65 (2024-10-16 - Rating: 5)
Mr.Jackson was great. He had patience with me. He answered all my question. Very nice young main. -
Review 66 (2024-04-16 - Rating: 5)
Just had yearly service on heat pump, Jake O. was Great, he introduced himself, asked us a few questions, and explained what he was going to do, after he was done he answered all our questions. Very polite and customer service was great, he represents Southeastern Cooling well. -
Review 67 (2024-05-30 - Rating: 5)
DQ came out to service my mother in laws HVAC and he was so friendly and professional. He was very efficient with his time and was able to get the AC up and running in just a few minutes. I highly recommend Southeastern cooling and thanks DQ for helping us out! -
Review 68 (2024-06-09 - Rating: 5)
A/C unit went out late Saturday night. Technician DQ arrived early Saturday morning and had it fixed within 5 mins. He was extremely professional & pleasant and explained to me the issue in which I could understand and left me with tips going forward. I was so happy and relieved with this experience as it 90+ degrees outside. -
Review 69 (2024-10-15 - Rating: 5)
Jake Ogletree serviced my mothers unit Rowena Scott and was very professional ,courteous and knowledgeable. -
Review 70 (2024-05-11 - Rating: 5)
Representative was knowledgeable and very good at his job. DQ took very good care of our A/C unit and got us cooled off in no time.Would be happy to recommend Southeastern Cooling to all my neighbors. -
Review 71 (2024-06-16 - Rating: 5)
Technician was friendly, yet professional. He responded quickly to a weekend call and provided service with a smile. I have used this company for years now and I am never disappointed. -
Review 72 (2024-06-25 - Rating: 5)
Brandon our service technician was very professional and courteous. He arrived on time and did a great job servicing our a/c system. -
Review 73 (2023-06-27 - Rating: 5)
James was awesome. He was so knowledgeable and professional. He took the time to explain everything he was doing in easy terms not over your head. He explained about the warranties that could help me for the future. I am hopefully signing up soon. And he did such a awesome job I will call and ask for him personally. Thanks Southeast. -
Review 74 (2024-09-27 - Rating: 5)
Jayshawn Rowls was our technician and he was fantastic. Communicated all of our options and got us fixed up. -
Review 75 (2024-05-30 - Rating: 5)
DQ Jackson was very professional and punctual. He quickly diagnosed my problem and explained it in a very understandable way! I will be definitely using this company going forward! -
Review 76 (2024-07-09 - Rating: 5)
Jake was the serviceman that came to my business and replaced the contact that was burnt up. He was friendly professional and told me everything that he was doing . Completely recommend this company. -
Review 77 (2024-06-23 - Rating: 5)
Jake was professional and mannerly! He came to my rescue and explained the charges before he started the job! My house temperature is much better! Thank you Jake! -
Review 78 (2024-05-29 - Rating: 5)
My tech came out on his day off and did it with a smile! He was very proffessional and effiicient. He got straight to diagnosing the problem and discussing our options. I believe his name was Brandon but not sure. I also dealt with the owner who was very hands on in the way his business was ran very involved he was in another state celebrating his wife’s birthday with his kids and grandkids. Kiddos to this business -
Review 79 (2020-11-09 - Rating: 5)
Excellent!!! Brad was very thorough and efficient at diagnosing the issue and finding a solution. I was expecting an expensive repair but was very pleased that he could find the problem and take care of it so quickly. Great -
Review 80 (2024-08-12 - Rating: 5)
The technician DQ was fast and professional.He knew what to do and got it fixed quickly. Highly recommended. -
Review 81 (2024-06-28 - Rating: 5)
Excellent experience with Mr. Brandon. He explained everything so clearly and was a super knowledgeable person. He was very polite and professional. Thank you -
Review 82 (2024-03-18 - Rating: 5)
The technician came out quickly and was extremely polite and easy to work with. I called and in less than 2 hours Jayshawn was here and working. He fixed our air conditioning issues immediately and reasonably priced! -
Review 83 (2024-10-03 - Rating: 5)
On time, polite and friendly, straight to the point and professional. Thanks for everything, service was absolutely top notch!!! -
Review 84 (2024-09-14 - Rating: 5)
Todd did a great job at troubleshooting. He was thorough to check for any problems. -
Review 85 (2025-01-03 - Rating: 5)
What a great company and awesome people! I called and Jayshawn was hear quickly and the service was impeccable! I’m even going to establish a service contract with them so I won’t have to be concerned about my HVAC again! Hands down a 5 star company with 5 star service. -
Review 86 (2024-10-28 - Rating: 5)
Jayshawn Rowls from Southeastern Cooling, Inc. gets a 10 out 10 from me. He was knowledgeable and professional and above all very thorough. I would hire him as an employee if I had a AC business -
Review 87 (2023-11-28 - Rating: 5)
Hands down best service there is! I was able to make an appointment online, I chose a 3-5 time slot, and they were here at 2:45. Jay, James, and Jake were extremely knowledgeable, very respectful, and explained what was going on with my unit in terms that I could understand. I highly recommend Southeastern Cooling and if you can request Jay, Jake, or James. -
Review 88 (2023-07-19 - Rating: 5)
My experience from the moment I called to the moment James left has been wonderful. I forgot her name but she answered and was quick and professional and had a great attitude. James gave me a courtesy call before he got here, which was greatly appreciated. He answered all my questions and did his job professionally, quickly and was very friendly.10/10 would recommend. -
Review 89 (2024-05-15 - Rating: 5)
Technician showed up before scheduled, made assessment and was helpful speaking to insurance company. Couldnt ask for more. He was friendly, polite and knowledgeable. I am pleased! -
Review 90 (2024-12-17 - Rating: 5)
Scotts efforts were duly acknowledged. Despite being quiet, he efficiently fixed my unit in a short amount of time. He is highly recommended for any cooling repair job. -
Review 91 (2024-06-03 - Rating: 5)
The company showed upon the day scheduled on time and did a very good job. My Son who is a General Contractor checked it and said it was done very well. Thank you Evan and SE Cooling. -
Review 92 (2024-04-23 - Rating: 5)
Very professional and explained everything step by step as he worked on my AC unit. He explained things to me in a way I could understand them. I would definitely recommend Southeastern Cooling to family and friends. Thanks again! -
Review 93 (2024-01-30 - Rating: 5)
Awesome experiences so far with this company and specifically the tech, James! We joined their membership which covers our routine maintenance and discounts on any repairs. Highly recommend! Will update if anything changes. -
Review 94 (2024-07-18 - Rating: 5)
Ive never had a better experience with any air conditioning company these guys are terrific theyre polite efficient and friendly. I will use them for any other air conditioning I ever have. -
Review 95 (2024-07-01 - Rating: 5)
We had a great experience with Brandon at Southeastern Cooling. He communicated well and quickly fixed the issue. -
Review 96 (2023-12-20 - Rating: 5)
Great office staff and wonderful team came to my door to clean out my air ducts.Danny Morris was easy to talk to and very informative. He answered all my questions and even showed me the things I could not understand.Im from Connecticut and there. We have two separate systems, Air conditioning unit and either a furnace or a boiler for heat.So this heat pump/air conditioner was a little hard for me to comprehend.He was very patient and very detailed in his explanation. And for that I will always be grateful and appreciative.These guys Are the absolute best!Lorie J in AL -
Review 97 (2024-10-09 - Rating: 5)
Really happy with the work Southeastern Cooling does. Special thanks to Brandon for doing our maintenance today! -
Review 98 (2024-06-06 - Rating: 5)
Jake came by on a weekend and got our system up and running. Best technician in the circle city. Very professional and polite,10 stars if it were possible. -
Review 99 (2024-10-22 - Rating: 5)
DQ was very nice & very helpful. I’m glad he was my technician today & I highly recommend him. -
Review 100 (2024-05-01 - Rating: 5)
First of all, my unit is almost 8 years old. Dont judge me, I am a nurse machinery, not my thing. So I didnt know maintenance to unit is essential. My mother recommended this company. From receptionist making the appointment to Brain Armour HVAC technician superb experience. Brain was pleasant and professional very detailed on explaining each assessment that was done. And made recommendations to give my unit even more longevity. Highly appreciate 🙏 🙌 Brain! Definitely will be recommending my peers in the medical field , who also might not know AC maintenance is ESSENTIAL! -
Review 101 (2023-07-27 - Rating: 5)
My unit was making a loud noise at start up and I requested service and Nancy got someone out the next day. James was the service technician that came to check my unit out and I was very pleased with his service. He called to let me know he was on the way, was very professional, explained what he was doing as he serviced the unit and covered maintenance suggestions going forward. James definitely knows the value of outstanding customer service. -
Review 102 (2024-07-03 - Rating: 5)
Can not say enough about the experience with Southeastern Cooling. DQ Jackson was our technician. On one of the hottest days of summer he was here and had our unit going within a matter of 30 minutes. Explained to us exactly what was broken on our unit. This is the second time we have had an emergency and their have never failed us. Would recommend southeastern cooling to anyone. -
Review 103 (2023-08-05 - Rating: 5)
Highly recommend this company. Everyone was friendly and professional from the receptionist on the phone to the technician. James Beynon was not only professional but knowledgeable with his craft. He not only repaired everything in a timely manner but was able to educate at the same time. Will definitely request him for any other services when needed. -
Review 104 (2023-06-21 - Rating: 5)
Always a pleasure to see technicians from Southeastern Cooling. Had our twice yearly maintenance scheduled, and James B. was who they sent out. He was very knowledgeable, efficient, and friendly. He got our system running at peak performance, and also explained to me some things about my gold membership that I was confused about. He did an amazing job! -
Review 105 (2024-02-28 - Rating: 5)
Called Southeastern Cooling this morning at 730am. Our ac stopped blowing cold air last night and the weather change was making it too hot inside. James Beynon and his partner Brandon came out in the afternoon and were able to diagnose the problem and fix the issue. I will continue to use this outstanding company! -
Review 106 (2023-12-19 - Rating: 5)
We use Southeastern Cooling for everything we need. We had a gas fireplace installed and they did a wonderful job! We also had a new AC installed a few years back and we never had an issue. I would recommend this company over any others I have used before them! -
Review 107 (2023-05-11 - Rating: 5)
Highly Recommend. A+ service. The technician Chris Law arrived promptly, was very knowledgeable and quick to resolve our Hvac issue. He answered all of our questions, was friendly and great to work with. This was our first time using Southeastern Cooling and we will definitely be using them from now on. I discovered this company through their great marketing on their bright blue truck and appreciate the quick response time. Great experience! -
Review 108 (2023-10-06 - Rating: 5)
Mr. James was very courteous helpful and explained the issues with our cooling system so we understood what is wrong. He also explained the possible problems from a simple fix to a more extensive fix. However the fix was simple and speedy. The cost was explained and reasonable for his service and the part are very fair in cost. Thank you Southeast cooling and Mr. James. An asset to your business. Once again thank you. I will definitely recommend your services to others. -
Review 109 (2024-08-19 - Rating: 5)
Jake was super knowledgeable and helpful while fixing our AC! Would definitely recommend this company! -
Review 110 (2023-06-02 - Rating: 5)
James B gave me a card and mentioned a maintenance “club” so I figured I’d give it a look when my unit (only 5 years old) stopped working. Ryan came out did a thorough diagnostic check and asked if there had been any power surges because he had found a blown fuse. Since there had been recent severe thunderstorms, I figured that was the issue. Ryan replaced the fuse. Got the system going and clearly explained the cooling club levels. I signed up happily and figured it would be months till I would see Ryan or Southeastern again till time for a scheduled inspection that came with enrollment. The unit stopped working that night. I called and Nancy was so pleasant when she said she’d pass it on to Ryan. Ryan called back, said another technician would come out, and that he would also come by to help. Deon came, got to work quickly and was soon joined by Ryan. They found the problem after some time and effort and explained exactly the nature and likely cause of the problem. I prepared myself for a big bill, certain this was not something included in my club benefits. Deon and Ryan seemed genuinely happy to tell me “no charge today, just tell your friends about us!” It was a very wonderful experience doing business with a company that has such competent, concerned, and committed personnel. It was heartwarming that they were all so congenial as well. -
Review 111 (2024-09-03 - Rating: 5)
Jake and his team did a great job in diagnosing and fixing our AC systems. -
Review 112 (2023-08-22 - Rating: 5)
James Beynon came to my house on Monday, 8/21 for a problem with the fan. At that time it was working , so he could not find the problem. He explained everything and said if it happened again to call. It did, today. Again he was very efficient. He has been very friendly and very knowledgeable about his job. I will definitely recommend SE Cooling, and especially James. -
Review 113 (2023-08-09 - Rating: 5)
SEC is the best! We contacted them about our problem and they had James Beynon, one of their techs, come out within a few hours! James was super knowledgeable and fixed our issue quickly and without hassle. He wrapped up the service by giving us some great advice on how to prevent the same issue from happening again. This was a great experience and we recommend SEC to anyone that needs help with their A/C! -
Review 114 (2024-08-22 - Rating: 5)
The service tech DQ was extremely professional and a pleasure to have in my home for my service call. -
Review 115 (2024-07-30 - Rating: 5)
Don was absolutely awesome. Had us up a cooling Pronto. Gave some great advice on future prevention of breakdown. -
Review 116 (2023-09-21 - Rating: 5)
Service technician, James Beynon did an excellent job repairing my father’s central air unit. He was very patient in assuring that we understood the problem with our unit and what needed to be done to correct the issue, as well as the estimate cost for the job. We found James Beynon to be respectful professional and most knowledgeable. We were beyond pleased that he had our air up and running in a very timely manner. Thanks, Mr. Beynon for a job well done! -
Review 117 (2024-08-26 - Rating: 5)
Great service. Came and fixed the ac fast. Very friendly and professional. -
Review 118 (2023-12-23 - Rating: 5)
Billy was fantastic. He checked our gas fireplace, cleaned it and made sure it was safe to use after our new home purchase. He made sure to teach us how to use it safely and what to look for, and was very lind and patient with our toddler who was very interested in helping. -
Review 119 (2024-03-20 - Rating: 5)
I had an amazing experience with Jake O. And will be requesting him for our services in the future, he was very knowledgeable and very helpful. Jake explained everything he was working on and what needed to be replaced and why, it is very easy to be taken advantage of in the HVAC world but glad we came across this company! Thank you for everything! -
Review 120 (2024-06-27 - Rating: 5)
Had my A/C serviced by Brandon. Brandon did an outstanding job. He was very professional and did an outstanding job. I am always pleased with the service I get from Southeastern Cooling. Great company and great customer service. -
Review 121 (2023-11-14 - Rating: 5)
James was more than helpful with figuring out our AC problem!! He was very knowledgeable about everything and made sure to go into detail explaining why the issue was being caused and how it will be fixed!! 10/10 would recommend! -
Review 122 (2023-06-02 - Rating: 5)
I called them when I came home to no air. Avery showed up in a very short time. He was very polite and efficient. He explained the problem to me and put new filters in while he was there. He setup an appointment for a tech to be there first thing the next morning. James was there the next morning right on time. He was also very polite. He quickly got to work and had me up and running in no time. I was pleased with the service and attention I received from both Avery and James. -
Review 123 (2023-08-23 - Rating: 5)
Its hot as Hades down here in the South, and no one has time for AC issues. James was my technician. He was on time, well groomed, professional, very knowledgeable, and relatable. He is clearly empathetic and that helps with his customer service skillset. James is a great representation of the company. We are even signing our home for the yearly membership to ensure our unit is kept safe and clean due to him. Thank you so much for everything today :) -
Review 124 (2023-08-23 - Rating: 5)
Chris was very friendly, and super informative. He made sure to explain the reason he was doing what he was doing and how that would affect the price of the job. He seemed more interested in taking care of the customer in the long run rather than there to make money. I would definitely recommend Southeastern Cooling for your HVAC needs. -
Review 125 (2023-05-16 - Rating: 5)
My AC broke down RIGHT after 6pm, so I had to call around for an after-hours technician. SE Cooling replied promptly and sent James Beynon within the hour. He stayed until after 9pm diagnosing and finally fixing the problem, all the while keeping me in the loop on the repair and steps to take to keep my AC functional going forward. I did have to pay a premium for after-hours work, but when your house is 85 degrees, its money well spent. Outstanding job, James, and thanks again. -
Review 126 (2024-01-17 - Rating: 5)
I woke up this morning with heater problems and called Southeastern Cooling and they said they would have someone out today. James and Brandon have just left my house and everything is working good now! The customer service that they provided was beyond great! I would highly recommend this company!!! -
Review 127 (2024-06-09 - Rating: 5)
DQ Jackson did a fantastic job! He was quick, efficient, and got our unit back running for us! Thank you DQ! -
Review 128 (2024-02-05 - Rating: 5)
James Beynon is the tech to ask for when you are sitting with no heat and no help! Came out on a Sunday night and worked for hours and got us up and running until he could replace parts the next morning first thing. Highly recommend him and he will be who i ask for in the future -
Review 129 (2024-06-21 - Rating: 5)
Jay and DQ were professional and knowledgeable. They did a great job on the maintenance of my heating & cooling system. I have always had good experiences with the technicians that have been sent to my home. I would recommend Southeast Heating & Cooling to anyone!! -
Review 130 (2024-04-19 - Rating: 5)
DQ Jackson arrived early this morning for my appointment. He was very professional and appearance was as well. He was very informative and cleaned up everything like he was never there. -
Review 131 (2024-12-18 - Rating: 5)
Brandon came out to my home today to check on some issues with our unit outside. We were already about fed up with the company we had called before and was told nothing could really be done and it would cost thousands. Brandon was sent out and my mother has done nothing but brag about how sweet and kind he was. She is 75 years old and he explained everything so thoroughly. Thanks to Brandon we are now part of the Southeastern Comfort Club!!! Our problem didn’t cost thousands and now we look forward continuing our service with u for many more years to come!!!! -
Review 132 (2024-06-24 - Rating: 5)
Jay was very nice and explained everything very well. He was timely and kept me in the loop the whole time he was working. -
Review 133 (2024-07-29 - Rating: 5)
Accommodated my schedule. Service tech was very nice & got the job done quickly and efficiently. -
Review 134 (2024-04-17 - Rating: 5)
Had great experience Jay came and did such a great job hes super friendly and was happy to help us Im glad he came out and did the work hes a cool person -
Review 135 (2023-07-07 - Rating: 5)
Jason and his team is are rock stars. I have used their service as a property manager for more then one then of my properties. They are an asset to Dothan and frankly I wont call anyone else. They work fast and I never had a problem. They clean after themselves are professional and respectful. They explain their diagnosis and they are able to explain in regular folks language. I would advise you if you have other repairs to run it by them while they are there as their team is full of talented professional of all types. I will take Jasons team with me on any project from new build to existing. Commerical to Residential they show up on time and get the job done. Accountable and hands down fair prices. You can try other places or you can get the job done right the first time you call this team. -
Review 136 (2023-08-28 - Rating: 5)
Always an excellent experience with this company! James was our technician today and he was so professional and knowledgeable. They are prompt, call when they are on the way, and affordable. We are lucky to have them in our area! -
Review 137 (2023-04-14 - Rating: 5)
We are new to the area and the previous owner used Southeastern to service the air conditioner in both our house and in the cabin. We had them out today for service and I was amazed at the professionalism as well as the attention to detail performed by Scott. I signed up for a yearly service for preventative care on my systems, because they were so pleasant to deal with and so professional. -
Review 138 (2024-05-06 - Rating: 5)
Brandon was great. Professional, courteous, and thorough. He did my and my mom’s place and was even a bit early. Great service. -
Review 139 (2023-09-06 - Rating: 5)
This company works with you. They are efficient yet do not try to completely break the bank. Everyone I’ve dealt with there have been genuine people who want to do what they can to help with HVAC. They get to know you and take care of you. My last repair was completed by James Beynon. He arrived ASAP after receiving the order, kept me in the loop and did a good job. When you call talk to Nancy and she will do her best to take care of you and your family! -
Review 140 (2024-04-26 - Rating: 5)
Great company! Recently had a cooling problem and they sent a tech named Jake. He was professional, courteous and fixed our problem quickly! -
Review 141 (2024-06-04 - Rating: 5)
Couldn’t find any other to come fix my ac same day…but they did! They sent Jake Ogletree and he was so polite and got the job done quickly. Thanks Jake! -
Review 142 (2023-08-02 - Rating: 5)
James came out this morning first thing, allowed me to work while he performed maintenance on my hvac, alerted me of parts issue before replacing. Avery came out and to get pictures and email an estimate for possible replacement in the future. Professional and great service. Highly recommended. -
Review 143 (2024-05-23 - Rating: 5)
Brandon was fantastic! Diagnosed the problem within 2 minutes and had it fixed in another 5. Fair price for the service too. -
Review 144 (2023-05-15 - Rating: 5)
We signed up for a twice a year annual contract. Nancy set us up with a small 3 hour window, and then she called me and kept me updated on the technicians status, even with a text afterwards.James Beynon was our service technician, and he was friendly, and did a good job of keeping us informed throughout the service. He noticed a repair that needed done and informed us of the cost before doing the work. James worked tirelessly through a rain storm! We both really trust that James did take good care of our home and even made plans for things we can have done in the Fall so we can keep our A/C units functioning best for us. We are a new customer and really feel confident about the care we received today with Southeast Air. -
Review 145 (2024-01-09 - Rating: 5)
James the technician got my unit repaired - in the rain! Very pleased with my experience with Southeastern. Explained everything well and got me back with heat as promptly as possible.. -
Review 146 (2023-05-11 - Rating: 5)
James B was professional, knowledgeable and hardworking. His dedication to providing excellent customer service was evident by his performance and communication skills. His recommendations and follow through were honest and complete. Thank you James for your highly commendable work ethic and expertise. -
Review 147 (2023-12-22 - Rating: 5)
Deonard Mitchell was prompt. He was knowledgeable about his job and cared about the needs of the customer. He is skilled in his profession. He immediately knew what caused the problem with the unit and fixed the problem. Excellent work Deonard.Thomas was prompt, knowledgeable, and cared about the customers needs. He made sure the heat and air worked. He made sure he checked the compressor, compensator, and wires. He was also kind and respectful. Excellent work Thomas. -
Review 148 (2024-07-15 - Rating: 5)
Great experience! Installed in less than a day and were very professional and knowledgeable -
Review 149 (2023-06-28 - Rating: 5)
Wow! If youre looking for a professional and honest company then look no further. I wish wish I had found Southeastern years ago. Every technician and representative is extremely knowledgeable and cares about quality. I felt the need to write this review after our service call with HVAC tech Chris Law his work ethic is out of this world. Thank you Chris! -
Review 150 (2023-11-18 - Rating: 5)
Mark and his worker Jake..young guy but very professional. Hands down Mark is one of the most professional contractor, worked with since I built my home. He troubleshoots, presents you his courses of action and gets the job done. I will definitely use them again.Army stong -
Review 151 (2024-10-16 - Rating: 5)
Don was an incredible tech who resolved all the issues we were facing. Not only was the problem-solving process smooth, but Don’s friendly and respectful demeanor made the entire experience pleasant. I highly recommend this company! -
Review 152 (2024-09-04 - Rating: 5)
They sent someone out immediately to help me with my air conditioner and got it going again in no time. Thank you DQ!!! -
Review 153 (2023-05-12 - Rating: 5)
My technician James arrived on time to perform maintenance on our units. After completion of the work, he took time to explain to us the work he had done and made suggestions on unit care between maintenace visits. He offered and explained in detail the membership program that is offered. Amazing customer service! -
Review 154 (2023-10-09 - Rating: 5)
Southeastern Cooling has become my go-to for AC repair. They have a fast response time and do a thorough job in diagnosing problems and making repairs. James was courteous and professional and even worked late until he had ruled out all possible problems with my AC! -
Review 155 (2024-08-16 - Rating: 5)
Fast service. Technician (Todd) was very nice, knowledgeable, and delivered fast service. -
Review 156 (2023-06-26 - Rating: 5)
Unit went down in the middle of the night. Southwestern sent a tech out asap. James went above and beyond to fully explain everything. He took extra care not to damage anything and extremely professional the entire time. Would definitely recommend. -
Review 157 (2023-05-30 - Rating: 5)
Maintenance technician arrived on time as scheduled. Loved the text message alert and distance tracker that informs you who will be providing the service that day as well as when they will arrive. Very nice! James Beynon was my technician for an annual A/C maintenance check to ensure that the system was running efficiently. He was very professional and kind, and provided a timely and thorough check over all of the areas of the equipment. He checked over all of the system inside first to ensure there were no leaks and proper power was getting the to system. Then followed up with checking all of the connections and air pressure on the outside system. He recommended that a contactor be changed out as it was beggining to degrade, and had that swapped out with a new one in no time. He took the time to show me what area of the existing part was degrading, which in itself was very nice and made me feel like he wished to keep his customer informed and not just tell them what needed to be fixed. I would recommend him to anyone! Have had two technicians come out from this company so far, and the customer service has been on par both times. Highly recommend this group of folks for any of your A/C needs! Keep cool! -
Review 158 (2023-06-26 - Rating: 5)
James was professional, courteous and very cost conscious in favor of the customer. Excellent technician, confident and very able. Was a pleasure in doing business with. I would not hesitate to use him again in the need arises again! -
Review 159 (2024-09-20 - Rating: 5)
Fast and courteous service. Scott was very nice, knew what he was doing and had my unit humming along again in no time. I cant even complain about the cost. To be honest, i was shocked at how resonable it was. I will definitely call them again when something else pops up. BTW, my unit is 16 years old. I do hope it will last a while longer but when it passes, they are my first call. Thank you guys so much for all of your help. -
Review 160 (2024-08-05 - Rating: 5)
Everywhere I called it was a 2 week plus wait for new clients, with a ridiculous service fee/hourly fee. We called southeastern cooling and they were at our home and fixed the a.c all within 3 hours! Don was wonderful and very helpful! Explained everything that was happening. He definitely saved us from a potential house fire! Great guy. Great work. Great pricing! Thank you! -
Review 161 (2024-10-23 - Rating: 5)
Jayshawn done A Excellent job ,Will be calling on him again.THANKS SOUTHEASTERN COOLING. -
Review 162 (2024-06-20 - Rating: 5)
Jay was very professional and didnt take long to solve my issue. I would highly recommend southeastern cooling. -
Review 163 (2023-06-07 - Rating: 5)
They were able to come out the very next day. The Technician Thomas Hudspeth was on time and very courteous. Solved my issue in a very timely manner and was more than happy to give an explanation of what the issue was. Would gladly recommend that you use them for any issues you may have with your AC system. -
Review 164 (2023-06-14 - Rating: 5)
6-9-2023Evan and his team came and installed a new air handler, compressor unit and thermostat for us. They arrived on schedule and did a great job. Very happy with the install!6-6-2023James Beynan came out to service a unit at a different house from my 1-10-2022 review He did a great job explaining the problems we were facing with a 25 year old unit, and we decided to replace.1-10-2022Evan, Michael, Dylan and another installer, whose name I didn’t get, did a great job installing a new AC system and adding a couple of ducts at our house! All the work was very well done and I am very happy with the results. Thank you, guys, and Southeastern Cooling! -
Review 165 (2023-08-15 - Rating: 5)
James Beynon was out technician.Super professional and was honest and upfront about what the unit would need or would need in the future. Was looking out for my wallet and that, especially nowadays is super appreciated.Were looking forward to working with this company in the future. -
Review 166 (2024-05-08 - Rating: 5)
Avery did an awesome job accessing the problem and Evan came out and provided the fix. Southeastern is my go-to any time I have an issue -
Review 167 (2024-05-22 - Rating: 5)
A+ service very professional did great job on installing my unit took time to explain all details very satisfied. -
Review 168 (2023-07-11 - Rating: 5)
James and Avery were very professional and made sure I understood exactly what was wrong and what ALL my options are... without treating me like I was dumb or an inconvenience (unlike some other places). They were both very patient with all my questions! -
Review 169 (2023-06-15 - Rating: 5)
This is the second time we have used Southeastern Cooling for their repair services. Both experiences have been top notch jobs with the nicest employees. They are most considerate of making sure you are fully informed about what the problem is and quickly getting it taken care of. -
Review 170 (2023-11-17 - Rating: 5)
Jayshawn and Scott were both excellent technicians! Very professional and they worked quick. They were able to diagnose the specific issue and get my unit running for less than 1/3 the cost quoted by another HVAC business. Highly recommended. -
Review 171 (2023-08-09 - Rating: 5)
Once again we had an issue with our a/c and once again we called Southeastern Cooling to the rescue. Might i say we called at 5 pm too. They scheduled us right away to fit us in and within a couple of hours they were here to diagnose and fix. Thankfully this was something minor and James diagnosed it and took care of us right away. Professional, offered tips to help and offered options we didnt know about. Long story short is the a/c is back working and we will be able to sleep in comfort bc of Southeaster & James. Thanks you once again! -
Review 172 (2023-06-23 - Rating: 5)
Scott showed up early and was so knowledgeable it blew my mind. He’s like a walking Air Conditioning Encyclopedia. Diagnosed the issue within minutes. What impressed me the most is that he knew there was only one of the motors I needed in our city and his sense of urgency to go get the part made me feel like he really cared about getting our AC unit going. He has my business for life. -
Review 173 (2023-06-30 - Rating: 5)
Very please with Thomas from Southeastern Cooling. We called several other placed hoping for a same day response and Southeastern was the only one who said they could do it. The lady originally said they would get someone out here but that it was going to be late due to the number of calls. I called around 1 and the tech was here around 4. He was able to get us fixed up, very appreciative! -
Review 174 (2024-10-28 - Rating: 5)
Wonderful service, Quick and responsive. Fixed the issue in less than a hour. -
Review 175 (2023-08-28 - Rating: 5)
I recipient a text and Mr James Beynon immediately called me to let me know he was enroute and how far he was away. He explained to me what he was going to check and look for first and so on. He also took the time to see if my AC was still under warranty, which it was and it saved me a little cash. Im so appreciative of him. Mr James was very respectful and Ill recommend him to anyone. My suggestion #PromteAbovePeers! -
Review 176 (2023-04-07 - Rating: 5)
Ryan and David were fast, professional and polite. They assessed the problem quickly and had us cooling down in no time! Would highly recommend Southeastern Cooling if you need any AC work done. -
Review 177 (2024-05-24 - Rating: 5)
Evan was very informative and new exactly what we needed to fix our air issue. Very professional and I would highly recommend Southeastern Cooling. -
Review 178 (2023-06-27 - Rating: 5)
James B.was awesome, called before & text to get a rundown of the issues . And when he finished he gave me a very detailed outline of the issue and fixed it , in a very timely frame Would love to have James come back out to service my issues thanks for awesome job!! -
Review 179 (2024-05-10 - Rating: 5)
Mr DQ Jackson came by today to fix my mothers AC unit and he was very efficient and very polite as well as very professional all in all it was a wonderful experience and her AC unit is back up and running wonderfully. -
Review 180 (2023-10-28 - Rating: 5)
After being without air throughout the night I was glad Southeastern Cooling could send someone to fix my air. Chris was very knowledgeable and professional. I would definitely use them in the future. -
Review 181 (2023-10-18 - Rating: 5)
James Beynon showed up on time. He was courteous and professional. He took time to answer all my questions. I would highly recommend him. -
Review 182 (2023-06-17 - Rating: 5)
Absolute wonderful customer service. Quick response with knowledge and ability to solve our problem with the air conditioner. He was able to get the unit up and running quickly on this hot and humid day. We will always request Chris Law for any problem! -
Review 183 (2024-01-31 - Rating: 5)
Thomas was on time, very professional and checked everything PLUS.He diagnosed the problem, ordered the needed part and came back the next day to install the motor. Southeastern has always been reliable and good value all the time we have called them - since 1987! -
Review 184 (2022-07-06 - Rating: 5)
It was a HOT Saturday morning when I realized that my air conditioner wasnt working. I tried to call three different places and did not even get a call back. My friend recommended Chris Law, at Southeastern cooling. I was desperate and I called. It was the best decision I ever made. Chris came out the next morning and looked at my unit for me. He works very hard to see if he could solve the problem. Unfortunately, I needed to have a new unit. Austin, the sales rep came out at a time that was convenient for me and helped me pick a financing company that would finance the job. He explained every single thing to me in detail and if I had a question he was quick to answer as honestly as he could. On the morning of insulation everybody was here on time. Chris Law took the time at the end of his day to come and make sure that everything went smoothly and even helped the other guys finish the job. Chris even help me pick a service plan so that I can keep my new air conditioner in good shape! Although, an air conditioner is very expensive the service that I got and the care and concern that I got from Southeastern Cooling was the best that Ive ever received!!!! -
Review 185 (2024-05-14 - Rating: 5)
Brandon was very knowledgeable and polite. He went above and beyond and was very helpful. Highly recommend this company. -
Review 186 (2024-08-07 - Rating: 5)
Jayshawn was very professional and thorough. Very nice man. -
Review 187 (2024-08-02 - Rating: 5)
Called late in evening. Arrived in less than 30 minutes. Was great. Quickly solved the problem and was helpful and informative about solutions in the future. Great job -
Review 188 (2022-08-10 - Rating: 5)
The team at Southeastern Cooling was very quick to provide me a same day service. Mark was very knowledgeable in his craft. He not only corrected the problem but also gave me great advice on how to better maintain my system. Highly recommend Southeastern Cooling! -
Review 189 (2022-04-07 - Rating: 5)
My 13 year old system quit. SEC explained that my old system needed to be replaced. The salesman come out on Tuesday and give me several options. My new system was installed on Friday. The crew of 5 were very professional and knowledgeable. Arrived at 8 gone by 2. When they completed the job i could not even tell they had been there. Very nice and neat work. I strongly recommend SEC to anyone needing ac service. Great job men!!! -
Review 190 (2023-05-23 - Rating: 5)
Quick to respond and very professional. Chris explained all of his findings and communicated with me throughout the repair so we would know what was found and how it could be fixed. Great service! -
Review 191 (2024-04-23 - Rating: 5)
The HVAC technician, Jay, Was very knowledgeable and explained in detail the problems with the air-conditioning unit. I felt that I received excellent service! -
Review 192 (2023-06-07 - Rating: 5)
James Beynon, Service Tech for Southeastern Cooling, just finished our semi-annual servicing of our two HVAC units. We couldnt be happier with the service. Just like the techs from Southeastern that installed our units, James is a 5 star technician and really great representative for Southeastern Cooling. Service like this has earned our business and loyalty. -
Review 193 (2023-05-07 - Rating: 5)
When we called this company we were in dire straits! It was so hot and my husband is bed ridden so we needed the temperature controlled immediately! Chris, a technician from this company was fast, efficient and kind. We thank you all for helping us keep my husband safe! -
Review 194 (2022-07-22 - Rating: 5)
David Strickland was excellent. He was out the same night to unclog a pipe from our unit and inspect and the very next day replaced the motor. We didn’t have to wait in this heat long at all. Very friendly and professional. -
Review 195 (2021-07-09 - Rating: 5)
Very appreciative of the tech, Mark with southeastern cooling. He came out to help us late last night. Had to replace our motor with a new one, in the rain. He was very polite and efficient and had us back up and running in no time!!! Very pleased with his service!Will only be calling this company for all future AC needs. -
Review 196 (2024-07-10 - Rating: 5)
Very helpful and got the job done quickly! We appreciate a working AC in southwest GA! -
Review 197 (2023-07-07 - Rating: 5)
Great company to deal with. Fast and efficient. My unit went out, they came inspected and replaced in three days. Only reason it took 3 days is because Tuesday was a holiday. I will definitely use them again. -
Review 198 (2021-07-15 - Rating: 5)
Mark was very courteous and professional, arrived within the hour of calling In the issue. Explained what happened and what he did to fix, informed me that I was low on Freon, he topped it off with gas. Great job I have been with SE Cooling for awhile and will continue to use them. Thanks guys