American Leak Detection of Huntsville-Birmingham

Located in Cullman, Alabama

Address: 18527 US Hwy 31, Cullman, AL 35058, United States

Phone: +1 256-304-5278

Rating: 4.3

Services

Identifies as women-owned
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Comments

Review 1 (2024-12-26 - Rating: 5)
Very friendly, arrived on time, and fixed my pool liner leak even with water temperature being a bone chilling 38*F and air temps in the 20s!!! I am very happy that I didn’t have to wait all winter to have the leak repaired. I would use American Leak Detection again for my pool or any other leak around my house. I almost forgot….they also showed me where my leak for the pool slide piping is under the concrete deck slab.

Review 2 (2024-11-20 - Rating: 5)
Would highly recommend American Leak Detection. Nick came out when scheduled, explained all of the tests he was conducting and even came back at a later time to check on some water that was detected in my garage. He was very courteous and a pleasure to work with.I would not hesitate to use this company again.

Review 3 (2024-11-21 - Rating: 5)
I have used this company twice. Each time they found the leak quickly. They were very easy to do business with - professional & reliable. I not hoping for any leaks, but if you have them, this outfit will help.

Review 4 (2024-09-05 - Rating: 5)
These guys are amazing!!! We have had a leak the past few month that has caused our water bill to go sky high 4-5X. Our water line runs about 150-200 yards thru the woods from the meter. There were no signs of water on the ground, the plumbers said there were no leaks at the house so we called American Leak Detection. Theo came out and found the leak in about an hour. When I say found the leak I mean this man marked it and after he left I dug about 20 mins and boom there it was! Just awesome!!! Thank you so much. These guys are on point!!!

Review 5 (2024-07-19 - Rating: 5)
I am very satisfied with the outcome and the customer service.Upon advice from the plumber, we reached out to American Leak Detection - had a leak in the main line which is about a 300 ft run.The tech came out, located, and marked the spot. I dug (and dug and dug) locating the pipe but no leak. After consulting the plumber, we reached back to ALD, and they gladly came back out (no questions asked). The marked the spot about 1.5 ft from the original spot. I must admit it was initially frustrating because digging the hole was not easy.After some exploring the leak ended up being about 4 inches from the original spot. So, being completely fair, they were actually pretty darn close from the start.4.8 stars for accuracy5 stars for customer serviceDont get me wrong, I hope to never need them again. If I have a leak, however, they will be my first call.

Review 6 (2024-11-04 - Rating: 5)
American Leak Detection performed an electronic leak detection at my home to find a water leak. The technician was very professional and efficient and found the leak in a very short amount of time. The detection location was exactly where the underground leak was found. I would definitely recommend these guys for finding leaks.

Review 7 (2024-07-04 - Rating: 5)
We had a leak. We knew it was in the lines going to our outbuildings but we could not find it. American Leak Detection was recommended by a plumber who was doing work at our church. They came within a few days and found the leak right away. We never would have found it because the water was somehow flowing underground instead of making a wet area at the surface. Highly recommend.

Review 8 (2024-12-09 - Rating: 5)
Theo is a sniper. He bullseyed (dead center) our leak in less than an hour. I highly recommend American Leak Detection. With that said I hope I never need their services again LOL.

Review 9 (2024-11-01 - Rating: 5)
Chris was very professional and courteous.He located a pin hole plumbing leak in minutes and was very thorough.

Review 10 (2024-11-07 - Rating: 5)
My experience with American Leak Detection was very positive. My service was timely and the serviceman was extremely nice and efficient. I would highly recommend them.

Review 11 (2024-10-03 - Rating: 5)
Very professional and knew exactly was needed and how to find my irrigation leak. Their prices are pretty high but they do give military and senior discounts.

Review 12 (2024-06-15 - Rating: 5)
John and Dennis worked 10 hrs straight to resolve pool leak problem - this included using a jackhammer to get to the broken pipe leak 3-4 feet down below the inches of concrete. They worked hard all day. It gave me hope for the next generations work ethic. Good job American Leak Detection !

Review 13 (2024-12-04 - Rating: 5)
American Leak Detection was on time; the technician explained in detail what he was doing; he determined very quickly where the leak in my main waterline was!

Review 14 (2023-12-04 - Rating: 5)
My plumber has been out to my house twice without finding my very slow leak between the meter and the house. They recommended I call American Leak Detection because they are the experts. Dakota came out this morning and found it in under 10 minutes. Great job! I highly recommend this company.

Review 15 (2024-11-14 - Rating: 5)
Chris was great! He came promptly at the time promised. He explained everything to me.Thanks very much.

Review 16 (2024-03-23 - Rating: 5)
Nick, the service tech, was great in all respects. I couldnt have asked anyone to do a better job.Everyone I dealt with from Meghan that answers the phone & does the scheduling to Nick were very professional & courteous.With no hesitation American Leak Detection gets 5☆+.Thanks,Sherry M. DAVIS

Review 17 (2024-01-06 - Rating: 5)
ALD gave me a work day just 2 days from the time I called. Early that am Nick called me and told me the timeframe he expected to begin work, and he came as promised. He did an excellent job in finding the rupture in our water line, and marked it well for the repair job. I was totally pleased with his service and the overall performance of this company.

Review 18 (2024-03-14 - Rating: 5)
Service tech did a great job. Called to advise his arrival time. Showed up on time. Took his shoes off each time he had to come in the house. Very professional.

Review 19 (2024-03-11 - Rating: 5)
This company was the best. They came out as scheduled and found my issue right away. Thanks to Nick who was very easy to talk to and explained everything where I understood what was going on. Also, customer service was great as well.

Review 20 (2024-12-10 - Rating: 5)
Technician was wonderful. He found the leak quickly. Thanks

Review 21 (2023-11-22 - Rating: 5)
All communications were first class, from original contact to communications with the Technician “Nick”. All expected work schedules were on time with advanced phone calls to verify arrival time. Nick persisted in checking the areas inside and outside several times until he found the leaking area in difficult conditions. This was a very good customer experience. I can highly recommend American Leak Detection.

Review 22 (2023-09-05 - Rating: 5)
I have had a swimming pool leak for over a year and have lost a bunch of water and and high water bills as well. I call American Leak Detection and they came and was on time(actually early)and went about finding the leak. He was very thorough and checked the total pool including plumbing, skimmer underwater light, and liner. He found the leak and fixed it while he was here!!! He even found a leak on my pump that I had no idea that he would even check. Chris was the leak checker and I was very impressed with him and how he went about checking every nook and cranny of the pool! Thank you so much for a job well done and I will highly recommend him and his company for fixing any type of pool leaks!!!

Review 23 (2024-12-10 - Rating: 5)
Quick response and service, treated with patience and kindness from the initial phone call till the job was done

Review 24 (2024-10-01 - Rating: 5)
Absolutely incredible company!!!Found my main Water Line leak, i would not have ever found it without there help.

Review 25 (2024-05-18 - Rating: 5)
Finding an underground water leak in Alabama red clay, is a pain. Double that if youre paying $350/Hour for someone to dig it up. ALD found my leak, and my plumber had me up and running before the end of the day. DONE

Review 26 (2023-11-05 - Rating: 5)
You’re dealing with some sort of leak. You’ve done everything you can to find it yourself, and you need someone with the expertise to pinpoint the source of your problem without destroying your property. You’ve come to the right place. I was reluctant to call them because it feels like an expensive service call. But I wound up wishing I had called them sooner. The guy came out and quickly diagnosed the issues with our pool, provided a temporary fix, and gave his recommendations on what to do next.I could have saved hundreds of dollars on water bills if I had called them first.Thanks, ALD!

Review 27 (2019-01-17 - Rating: 5)
We had a leak in our pool even with a new liner. High water bills for the last 3 months and adding water every three days. We called American Leak Detection. They came out on time. William and Ellie went right to work. Ellie went diving in the pool with 42 degree water and William checked all the other components. Seems on liner installation there was a patch near the steps that pulled loose. Ellie did a fantastic job repairing.Next day no drop in the water level. Yahoo! So glad I made the call.

Review 28 (2020-12-23 - Rating: 5)
Extremely pleased with how professional Arnel & Ellie were and how quickly they found the leak between my house & the meter about 4 feet under the ground. I really appreciated Ellie phoning me 1st thing in the morning to let me know Id have an afternoon visit. I wasnt waiting on a call all day & they both showed up on time. If you have a mystery leak, its worth every penny for the peace of mind their business provides. I will be recommending them every chance I get. Thanks a LOT from the Bennett family.

Review 29 (2019-12-07 - Rating: 5)
Ellie and John showed up on time, explained exactly what they were going to do, identified where the leak in my pool was and fixed it all within a very reasonable amount of time. They did some minor repairs using putty at a very reasonable additional cost. Overall I was very pleased with the service I received and would recommend their services.

Review 30 (2019-06-28 - Rating: 5)
Ellie and Michael have come to visit us twice. The first time was to find the leak that 5 other people told me didnt exist even though I knew it had to be there. Then they came back out today and spent 12 hours busting their butts fixing that leak. They were both super nice, incredibly helpful, and hard working. The ladies I have talked to on the customer service line have also been helpful and patient. My experience with this company and its employees has been a great.

Review 31 (2023-12-22 - Rating: 5)
We wouldnt have found our leak without their services. Nick was very thorough and pinpointed the problem. Very friendly and professional.

Review 32 (2019-05-12 - Rating: 5)
Ellie showed up on time and quickly got to work and found the leak in no time. She also checked all other areas of the pool to make sure there were no leaks. She was very knowledgeable about what she was doing. I will definitely call her next time I need to find/fix a leak.

Review 33 (2024-01-08 - Rating: 5)
Very professional. Took hour & half to find the leak. I was very impressed with the technician. Very helpful, very prepared. I was very pleased.

Review 34 (2019-02-11 - Rating: 5)
Ellie and William came out to find a leak in a pool the week before closing. Within an hour theyd found and uncovered the leak, which was luckily very close to the pool pump but underground. Ellie came back out on Saturday before the closing and fixed not one but 2 leaks in the system. She stayed throughout the day and never waivered when the expected 1-2 hour job became 7 hours due to a completely separate problem.I *Highly* recommend American Leak Detection, and their professional service technicians. Thank you all very much!!!

Review 35 (2018-01-30 - Rating: 5)
Wonderful experience with this company! They were so friendly and responsive to my needs and my concerns. My technician Shane was so communicate with me and it took him less than an hour to find the leak! I will definitely be using them again! (From: Property Manager)

Review 36 (2018-04-05 - Rating: 5)
Wonderful customer service from the call to schedule the appointment, to the technician who found the leak within an hour. I highly recommend this business if you cant find your leak! Call and ask for Ellie and ask her to send Chad Holmes out, and you wont regret it!

Review 37 (2024-11-15 - Rating: 5)
He came. He found the leak in our yard. Dug a bit to be sure. Marked the proper area and left. Overall a very positive experience that enabled us to fix the leak.

Review 38 (2021-01-08 - Rating: 5)
Very happy with the leak repair on my pool. Ellie came out by herself, cut up the concrete and dug a massive hole to find where the return line was leaking. She stayed after dark working with a head lamp to get the new plumbing in because I was concerned about incoming freezing weather and I wanted to be able to run the pump overnight. After running out of time the first day she came back two days later and completed backfill and concrete in no time. Overall, super easy experience and I glad I chose them to do the repair.

Review 39 (2018-01-19 - Rating: 5)
I cannot say enough good about this company and specifically Shane! In a time where the weather would bring substantially more problems than what we had they went way above and beyond to help us solve our problem. What we thought was a break turned out to be a bad clog but Shane didnt stop till he could prove it. He was incredible to work with and so was the front office. This is the ONLY company to call if you have leaks!

Review 40 (2019-05-29 - Rating: 5)
Ellie did a fantastic job of searching for a leak at my pool and, once she determined there was no leak, making recommendations based on what the problem was. She taught me more about how my pool operates than the people who installed it in the first place. Highly recommend.

Review 41 (2021-02-08 - Rating: 5)
They came, 1 got in the pool and one stayed out. Located a leak and fixed it. Later the next week, I detected we were still losing water. I called American leak detection and they were back out the next day. Very impressive company. I would recommend them highly. They were actually recommended to me by three different pool companies.

Review 42 (2024-11-15 - Rating: 5)
Professional. It was a pleasure doing business ALD, from making the appointment to the work itself it was hassle-free.

Review 43 (2020-02-07 - Rating: 5)
Ellie was great to work with and kept us informed and updated during the entire process of fixing a leak in our pool. We are thankful to have this repair finished in a timely manner and to our satisfaction.

Review 44 (2018-03-16 - Rating: 5)
We had an emergency and Jeff came out immediately to locate our issue. He was very thorough and informative while he was here. He was able to locate 2 different leaks for us. We appreciate the promptness and the professionalism he showed.

Review 45 (2018-01-19 - Rating: 4)
Shane was very professional and appeared to be knowledgeable in his duties. It took him a while (relatively speaking) to locate the leak which was between the water shut off and main unit, but He did discover the leak was at the main. We paid the service one time fee which came with a warranty. The plumbers came out and fixed the leak, but also discovered based on the wheel still rotating at a steady pace, there was a secondary leak somewhere along the same line was not detected. Shane will need to come back and find the 2nd leak. Was told buy Pam that the warranty mentioned above did not apply to the 2nd leak that was not detected. I was informed the second trip would be $125/hr. I do think the $125/hr is pricey since the 2nd leak could have been detected the first time around, but also understand that since the 1st leak was massive, the running water from the 2nd leak could have been masked.

Review 46 (2024-12-06 - Rating: 5)
Very professional and found the leak within an hour.

Review 47 (2019-05-07 - Rating: 5)
American Leak Detection came out to determine if we were leaking household water. The water bill went from 5000 gpm to 11000 gpm over a three month span. We had a broken pipe within the walls that was repaired during April. Jeff Metz was our technician and after the grip and grin formalities, Mr. Metz explained some of the techniques used to find leaks including: acoustic listening equipment, pressure test, nitrogen test, how to read the water meter and how to determine a leak by watching a special triangular object on the water meter to observe any fluctuation with the water pressure. Tests that Mr. Metz done are conclusive evidence that we had no leaking pipes in or outside the house. Im not impressed easily, especially with contractors, but Mr. Metz and ALD earned my five stars and more if possible.

Review 48 (2018-01-31 - Rating: 5)
Call American Leak Detection, made an appointment. They call back two times to confirm the appointment. Jeff Matt arrived on time and found my problem. He made it look easy, but experience was his best tool. From the lady on the phone to the service call (Jeff) was a very professional experience.

Review 49 (2018-04-09 - Rating: 5)
Thank you Zach Woods! Very thorough and competent. Found the leak in the liner and completed entire system check to confirm no other problems. Made recommendations for the future. Very reasonable response time. Highly recommend this company.

Review 50 (2020-10-26 - Rating: 4)
They do what they say, just took way to long to get on their books, but once they were here They found the leak quickly, and they are expensive. At $250 per hour, would have been nice to know that upfront, but overall, I am pleased that our leak is fixed with their help!

Review 51 (2024-06-06 - Rating: 5)
Excellent job! Was quick and sufficient. In the event I have another leak I will not waste my time on local people and go straight to the experts.

Review 52 (2024-11-15 - Rating: 5)
Technician was very helpful.All is well

Review 53 (2018-01-17 - Rating: 5)
Great service. Called the office and was scheduled an appointment for later in week due to bad weather but within minutes Jeff was calling and coming sooner to beat the weather. Found the leak quick. Very professional.

Review 54 (2023-03-25 - Rating: 4)
They were able to find the leak. So I didnt have to fig up almost a 1/2 mile of pipe 🥰

Review 55 (2024-06-05 - Rating: 5)
Jeff Matz came out and located the leak. We had the plumber come out and it was right where he located. This leak was under the slab and Jeff showed me his equipment and explained the process. I am grateful to him for being so knowledgeable and nice. I will recommend American Leak Detection to anyone.

Review 56 (2018-05-24 - Rating: 5)
I like to thank Pamela in the office for taking great care of my needs and helping me through my first water leak with my company and Theo was great he called to let me know he was 30min from completing a job and he was a hour away...again thanks for being patient and friendly I appreciate it and will call again when needed

Review 57 (2024-04-02 - Rating: 5)
Tech arrived when scheduled and promptly located the leak under our parking lot

Review 58 (2019-03-21 - Rating: 5)
Very dependable service when looking for a water leak in a concrete floor. Called on a friday & they were able to be out the following Monday morning! Thanks guys!

Review 59 (2024-03-22 - Rating: 5)
Weve had 3 slab leaks in the last 12 months and these guys found the exact location of each leak every time! Knowledgeable and efficient. Clear communication. Very happy.

Review 60 (2024-02-19 - Rating: 5)
Nick was prompt and personable. He found the leak that 2 other companies were unable to find. Very happy with the service, but honestly hope i never have to call again.

Review 61 (2023-09-15 - Rating: 5)
Very good service, professional, came on time, found the problem quick and gave the solution. A little bit expensive

Review 62 (2021-05-27 - Rating: 5)
Wasnt here for more than 30 minutes and had the leak found . You dont pay him for the service you pay him for knowing how to it.

Review 63 (2023-12-06 - Rating: 5)
Found the leak in the water line.We would recommend this company to everyone.

Review 64 (2023-06-30 - Rating: 5)
Dakota Haynes was very professional on time great job answered all questions i would use this company again.....

Review 65 (2023-10-11 - Rating: 5)
Arnel was the agent that came and checked my pool for leaks both times. He’s really knowledgeable and kind! He explained the process to me and answered my questions. Because of him, I will recommend this company for others to use! I’m very impressed! Thank you!

Review 66 (2023-09-29 - Rating: 5)
Dakota done a great job. Very quick

Review 67 (2023-10-27 - Rating: 5)
High praise for this companys service! I had a significant swimming pool leak and there were no obvious signs of where the leak might be. I expected to find water bubbling up or a wet place where a broken pipe could be - but there were no clues about the source of the leak. So, the SONAR technology of American Leak Detection needed to be called. Their very affable technician, Dakota, arrived at the appointed time, looked over the area and spotted the source of the leak after a few minutes of visually inspecting the pool area. The problem was deteriorated grout inside one of the skimmers that allowed pool water to escape behind the gunite pool wall. Dakotas experience was most obvious in finding the leak so quickly. He had the materials to repair the leak and did so on the spot. He also did a thorough inspection of the remainder of my pool system utilizing the SONAR equipment and found no other problems. So, if you have a pool leak, dont delay in seeking the help of American Leak Detection - you might not have a major problem and they will tell you if thats the case. Thanks ALD and Dakota!

Review 68 (2019-11-06 - Rating: 5)
Ellie came out today and found our problem. She did an amazing job thank you

Review 69 (2023-09-03 - Rating: 5)
Superior service. Very Professional. Highly recommend.

Review 70 (2018-01-15 - Rating: 5)
They were on time for their appointment and found the leak in a short time. I would definitely recommend.

Review 71 (2020-01-18 - Rating: 5)
Awesome service man who came outGot the job done and found the leaks within 15min.

Review 72 (2023-04-17 - Rating: 5)
Guys were very professional and quick. Found the leak fast

Review 73 (2024-05-14 - Rating: 5)
Very professional and found problem with in a hr

Review 74 (2018-05-02 - Rating: 5)
Zach was very knowledgeable and professional. I would recommend ALD to anyone.

Review 75 (2018-01-29 - Rating: 5)
Glad I got to blame this leak on my husband. Chad Holmes was great! Fixed the problem quickly.

Review 76 (2022-06-13 - Rating: 5)
The guys were very polite and explained how it worked.

Review 77 (2023-12-26 - Rating: 5)
They always find leaks

Review 78 (2018-02-14 - Rating: 5)
Thank goodness for a courteous, friendly and informative technician. Chad not only did his job, but was also super friendly and playful with my pups. Thank goodness he didn’t seem bothered by nonstop sniffing. Also a thank goodness for the coordinator who got him to my house the same day I called.

Review 79 (2019-08-03 - Rating: 5)
Ellie was very professional, knowledgeable, and friendly. Excellent service

Review 80 (2018-01-26 - Rating: 5)
Sage did a great job! Was easy to work with.

Review 81 (2021-03-19 - Rating: 5)
Great people great service

Review 82 (2022-07-22 - Rating: 4)
My leak was on a 427’ line. The leak was very small and not an emergency. I did have to wait a few day but it was not a problem. I was told by my plumber the reason for the wait was because they are a very good company and are so busy. Three technicians came out and they were very friendly and professional.I gave them 4 out of 5 stars only because of the wait, no one is perfect.

Review 83 (2019-04-10 - Rating: 5)
I can not be any more satisfied with Ellie and the professionalism that she conducted her inspection with. From the moment she introduced herself until she drove away I was extremely impressed. And she found the problem which has taken a big worry off me. Thank you for a job well done Ellie and American Leak Detection!

Review 84 (2020-11-22 - Rating: 5)
I am very pleased with the performance of American leak detection of Huntsville. They arrived an inside of 20 minutes had isolated the leak to within 4 inches of its location. And this was a small leak more than 3 ft below ground under a lot of clay.So glad I had called them.

Review 85 (2018-02-08 - Rating: 5)
Jeff Matz from American Leak Detection came out and found the leak almost immediately! He was so nice and made sure I knew what was going on at every point and even let me even hear the leak myself. Plus, he double-checked everything to make sure he didnt miss anything and even spoke to the plumbers for me! Fantastic work from a fantastic company! Jeff, in particular, was stellar! Thank you so much!

Review 86 (2018-01-15 - Rating: 5)
American leak detection was able to come out the next day to help find our water line. Jeff was professional and prompt when locating the line.Thanks!