Genesis Electrical Service Crown Point

Located in Crown point, Indiana

Address: 10056 Randolph St, Crown Point, IN 46307, United States

Phone: +1 219-240-0284

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-07 - Rating: 4)
So back in 2013 both of my attic fans burnt out on me and I called Genesis Electrical Service to replace them and I was happy with the service. 11 years later in August 2024 my attic fan above mine and my Mom’s room burnt out on us and I called them again to come out and replace the attic fan alongside the thermostat. Cory Humphrey was the electrician and he went out of his way to help me out. He also fixed an open spice on the cord by running an Mc protected cable from thermostat to inside junction box and ran a longer whip in Mc cable to fab so the thermostat iscloser to access hatch for easy access. Now the reason I’m not giving a five star rating is I got charged an extra $80 diagnostic fee for a $600 job just to rewire the open splice into the junction box. If you ask me agreeing to get the work done that diagnostic fee should’ve been waived and the owner gave me a $42 credit towards the repair but he could have done me a solid by waiving the $79.99 for the already $599 repair. I will give the electrician five or five stars but it’s crazy that I got charged an extra $80 when the open spice was connected altogether with the fan and thermostat. I’d also like to know how come the previous electrician left it like that. I do appreciate the work that was done but after the warranty expires, and if my attic fan goes out again after the warranty period or my second one goes out on me I will seek another company to fix the problem. You can thank Corey for the extra star because otherwise I would’ve left a three star rating.

Review 2 (2024-08-23 - Rating: 5)
If I could give more than 5 stars I would. My contractor, Corey Humphrey, was awesome! He did a fantastic job at my house installing new light fixtures in my living room and kitchen. He was polite, knowledgeable, helpful, answered all questions in detail, and kept me updated every step of the way. He was everything youd expect from a professional and more. I highly recommend Genesis electric, and definitely ask for Corey. He does his job the right way!

Review 3 (2024-09-03 - Rating: 5)
I had a great experience with Genesis and their technician Corey. He was very helpful and professional. As a tradesman myself, I am almost always put out to have anybody here doing work, but Corey put me at ease right away. They were affordable as well. I highly reccommend Genesis!!

Review 4 (2024-11-09 - Rating: 5)
I had some basic wiring problems though out a few rooms in my house. I just couldn’t figure it out. I called Genesis Electrical Service and they sent MIKE out!!! He was extremely friendly, fast, accurate and did a really great job! I never leave reviews but he really did come in, get the job done and when he left l, I was happy. Soooo I highly recommend if you want it done right!

Review 5 (2023-08-02 - Rating: 5)
My experience with Genesis electric has been nothing short of phenomenal. Mark and his associate Corey showed up for the initial estimate very promptly. They were just confident in every job I wanted to get done. I needed a new light fixture in a high foyer, 6 recessed lights in kitchen. The price was super reasonable. They got me on the schedule less than a week later. I wanted a new outlet and light switches replaced on the same day and they accommodated me without hesitation. I can’t stress it enough how amazing this place is, 5 stars!!!!!

Review 6 (2024-04-01 - Rating: 5)
I am extremely satisfied with the service I received. This past Friday Corey came out and did an estimate and an evaluation. Corey then came today Monday and completed the work needed expeditiously. He was very knowledgable about the work I needed done and I am very thankful for it. Don’t think twice about using Genesis for your electrical needs.

Review 7 (2024-04-17 - Rating: 5)
Caleb is an outstanding young man. He did a great job. He was friendly, polite, and professional.We only use Genesis for our electrical needs. Caleb is a prime example of why.

Review 8 (2024-04-27 - Rating: 5)
Mike Bauer is very professional , courteous and knowledgeable . His evaluation and estimate is reasonable . Never pushy .i will always get genesis for any electrical job at my place

Review 9 (2024-04-18 - Rating: 5)
Cody was super helpful. He tries to price things fairly and is able to handle everything I’ve thrown his way. Will use Genesis again!

Review 10 (2024-03-11 - Rating: 5)
Corey is fantastic! He quickly diagnosed the problem and fixed it. Genesis Electric will now be in my phone contact list and I will call them for all of my electrical needs.

Review 11 (2022-09-19 - Rating: 5)
I called three electric companies to get price for work i needed done. One failed to return call, one stated job was too small but Genesis Electrical answer promptly and came out to give free estimate. I have to say Mike, Mark and Corey who came out were professional,knowledgeable and helpful in explanations what needed to be done as well as friendly and personable. I can’t say enough about this crew and what a wonderful job they did to make me feel i made the right decision with this company. Don’t waste your time calling around; they do it right!Sue Langbartels

Review 12 (2023-02-16 - Rating: 5)
I’m very pleased with the outdoor light in installation. Exactly as I asked for. Black fixtures mounted on black painted 4x4 posts buried below the frost line. 16-18” above ground level so as to not damage them with a mower deck or weed eater, but not so high as to look gaudy. Should look nice at night. Well done!

Review 13 (2024-03-27 - Rating: 5)
Genesis has done multiple jobs for me. Their work is excellent and their employees are pleasant and professional.

Review 14 (2024-05-01 - Rating: 5)
The tech was so nice and knowledgeable . If I could make him EMPLOYEE OF THE MONTH , I would. Would recommend this company very highly.

Review 15 (2018-10-26 - Rating: 5)
Mike did a wonderful job. He was so informative every step of the way. Also the responsiveness and his system that updated me every step of the process was excellent. I will be using him again and referring my own clients to him.

Review 16 (2019-02-04 - Rating: 5)
The service providers were on time,they LISTENED as I described in detail my problem, they assessed the problem, explained to me (and drew pictures) of how to and why ,to fix the problem. They were upfront about the pricing,they were clean,and any small mess they made was cleaned before they left.They fixed part of the problem ,and explained my next steps as a homeowner to get to the point where they could come back again and finish my problem. MARK AND SHAWN were very informative and friendly, and I highly recommend Genesis Electric!.

Review 17 (2018-02-25 - Rating: 5)
Id like to commend everyone at Genesis Electric. In preparing to open a new business, it was a relief to have a company do what they said they were going to do...and at a fair price.Dean, the owner, was one of only 2 electricians that returned my numerous calls in search of someone to complete a smaller retail job . He came to survey the job himself and worked directly with us to see the job was completed properly.Elijah, the installing electrician, was courteous, personable and knows his job well. Thank you to Genesis Electric.

Review 18 (2024-04-19 - Rating: 5)
Mike was awesome. Very easy to talk to and he explained everything in detail.

Review 19 (2015-05-05 - Rating: 5)
Excellent company. Have down a large variety of work in two houses for me now. Also have done after hours emergency service. Work they have done include whole house rewire on a tough older home, attic fan, whole house fan, light fixture/ceiling fan install, outlets, switches, new rough installs, and more. Cant recommend them enough. On time, excellent communication, work clean in your home, pricing is very competitive, and provide honest feedback.

Review 20 (2018-05-17 - Rating: 5)
We had a really good experience with your technician Elijah. He was mannerly and professional, but most importantly, he did quality installations and cleaned up after himself. He installed a floor outlet, a new ceiling fan, some track lights and a photo electric cell. All were done extremely well.

Review 21 (2019-03-26 - Rating: 5)
The guys at Genesis are wonderful. They are pleasant, efficiant, knowledgable and respectful. They take the time to explain what they are doing and I appreciate that. I have had occasion to deal with Dean, Mike, Mark, and Steve. I will call them for any future electrical work I need done. Thank you for being a company that is trustworthy and competant.

Review 22 (2018-11-03 - Rating: 5)
I’ve used genesis electric twice and it was a good experience both times. First was a new installation that looks awesome and works perfectly. Second was a repair call that turned out to have an easy fix and Mike was kind enough to walk me through everything.

Review 23 (2017-09-18 - Rating: 5)
Dean and Elijah of Genesis are real professionals at what they do. Their knowledge and experience results in them taking a collaborative and comprehensive look at the required work to be completed and offering the best options for the homeowner. The work they do is impeccable. I would strongly recommend Genesis for any electrical work you are considering.

Review 24 (2017-09-11 - Rating: 5)
Genesis Electrical Service provided professional and exemplary service in my condo. They upgraded most of the outdated lighting fixtures in my home with LED lights. I purchased the lights and they installed them with perfection. I highly recommend Genesis Electrical Service to family, friends, neighbors and colleagues because I am very thankful and grateful to them for their service in my home.Ms. Charlotte R. Emery

Review 25 (2017-09-30 - Rating: 4)
The guys were courteous and professional. However there was one thing we didnt like. They had to cut some wires In our panels and after they did they did not pick up the cut off pieces and were left on the floor. One wire was about 6 in length and was left on the floor. We didnt appreciate that. The work was done in a timely manner and they took care of the list of things we needed taken care of so overall it was a decent experience. If Genesis is reading this, in the future, have your guys pick up any wires or garbage they cause instead of leaving it up to the homeowner. Thanks

Review 26 (2018-12-18 - Rating: 5)
Thank you for the excellent electrical work you did on our handicap lift project. You found a solution with each difficulty that came up. We appreciate your prompt, knowledgeable, honest and friendly service. We will gladly recommend your company. Thanks again, Pastor and Shirley Martin and Evergreen Memorial Baptist Church

Review 27 (2018-07-06 - Rating: 5)
We had a few areas where lights weren’t working, and we couldn’t figure out why. Elijah came and was very professional and knowledgeable. He found the sources of both of our issues quickly and took care of them easily. First time calling Genesis, but it won’t be the last!!

Review 28 (2019-07-30 - Rating: 5)
I’ve used Genesis twice over the past year and they’re the best at what they do. They’re knowledgeable and they’re not out to squeeze you dry. This is the way to do business- by investing in long-term relationships with your clients. I will keep coming back to Genesis!

Review 29 (2024-04-26 - Rating: 5)
Great work and very transparent. Explained the process in a way the common person can understand. Great service

Review 30 (2024-04-24 - Rating: 5)
Corey was the best!! So thankful for him :) Great company!

Review 31 (2018-10-28 - Rating: 5)
Eli and Dean came out to help complete the service. They were professional, courteous, efficient, and did great work! I will definitely be hiring them again. Thank you!

Review 32 (2024-04-20 - Rating: 5)
Mike was a very knowledgeable and was very good at explaining work options in layman’s terms

Review 33 (2018-08-09 - Rating: 5)
Genesis Electrical did an amazing job! They were very easy to work with, showed up on time, did great work and were very friendly. I would definitely use them again the future!

Review 34 (2017-10-30 - Rating: 5)
Very polite, and knowledgeable about their work. They did a very good job and the cost was fair. I would definitely call them again for any electrical work that I need taken care of.

Review 35 (2017-11-23 - Rating: 5)
Genesis Electrical was exactly what I needed. They provided prompt and professional service, fixed the problem, and I loved the online invoicing and email/text notifications. Will definitely use them again.

Review 36 (2019-03-29 - Rating: 5)
From initial call to Doreen to Mark and apprentice they were all very professional and personable. And even though it was a small project, a good job was done.

Review 37 (2018-08-02 - Rating: 5)
The electricians were courteous, knowledgeable and worked diligently to meet our short deadline. I would recommend them to anyone! Thank you for doing such an amazing job!!!

Review 38 (2024-02-16 - Rating: 5)
COREY HUMPHREYS IS VERY EFFICIENT AND I WOULD WANT HIM AGAIN FOR ANY WORK I NEEDED DONE. HE IS VERY EFFICIENT AND KNOWLEGEABLE. VERY PISITIVE EXPERIENCE.

Review 39 (2018-07-28 - Rating: 5)
Great service. They were onetime and kept me advised when they would be there. They did a very professional job and the bill was LESS then the estimate. I would use them for any electrical services I need.

Review 40 (2024-04-01 - Rating: 5)
Cody is a great technician, does a great job and is very polite.

Review 41 (2024-02-27 - Rating: 5)
Caleb was court, professional, and very knowledgable. Much Appreciate!

Review 42 (2023-02-09 - Rating: 5)
Both techs were awesome and explained things very well will use again soon to do proactive stuff.

Review 43 (2024-01-17 - Rating: 5)
I’m very satisfied with GES . Cody Harrison is an excellent electrician

Review 44 (2024-10-25 - Rating: 5)
I would hire this company in a heartbeat.

Review 45 (2018-07-11 - Rating: 5)
Awesome job - started out with them notifying me that they would be able to come early which worked out great. Explained everything as they went along. Super job.

Review 46 (2024-03-11 - Rating: 5)
The technician was friendly and professional. Gave me options on how the job would be completed.

Review 47 (2018-08-02 - Rating: 5)
Called and got service the same day, very reasonable. Techs were friendly and professional. Would use them again and refer them to anyone who needs an electrician.

Review 48 (2018-08-31 - Rating: 5)
Such a great company. Everyone that has come out to our facility has been super friendly, polite, and does an excellent job.

Review 49 (2023-02-17 - Rating: 5)
Professional, reliable, clean and courteous team that can think outside the box using their skills to get want you need done

Review 50 (2024-04-03 - Rating: 5)
Fast thorough and professional. Great estimate experience.

Review 51 (2017-11-23 - Rating: 5)
The electricians who came to do the work were terrific; friendly, helpful and professional...and really quick. Very pleased with everything.

Review 52 (2019-01-21 - Rating: 5)
Genesis was awesome. Great price, great work, great quality. Highly recommend and will use again.

Review 53 (2018-12-01 - Rating: 5)
Great work! Came on time, courteous, professional, gave me choices, I will definitely be calling them again.

Review 54 (2019-02-21 - Rating: 5)
Mark & Steve did an excellent job! They are both very professional, efficient, & courteous!

Review 55 (2017-12-14 - Rating: 5)
They did excellent work, on the items we needed done. This the second time we have used them, and will in thee,future.

Review 56 (2015-08-11 - Rating: 5)
Great experience. Technician knew his job and explained things as he worked. Price was good.

Review 57 (2023-05-04 - Rating: 5)
Great service and great people affordable prices. Mike was great very professional.

Review 58 (2018-03-04 - Rating: 5)
Dean is amazing. When nobody else would help, he was on it and he was more than accommodating. Thank you!!!

Review 59 (2018-08-26 - Rating: 5)
The technicians are friendly, courteous, and quick to assess and get to the job. Will always be my go to electricians. Thanks.

Review 60 (2024-01-16 - Rating: 5)
Did a great job. I rarely say that from what I’m told. Thanks again

Review 61 (2017-12-11 - Rating: 5)
Have helped me twice now and have gone above and beyond both times. Prices are pretty fair and they know what they are doing.

Review 62 (2019-12-02 - Rating: 5)
Really great crew. Can depend on them to get the job done right.

Review 63 (2023-09-11 - Rating: 5)
Mike is phenomenal! He is patient, professional, friendly & explained things well. We love this co., have used them several times before & will continue to.

Review 64 (2019-02-21 - Rating: 5)
Very friendly and professionL Work completes in a timely manner Prices competitive Would rehire

Review 65 (2019-02-03 - Rating: 5)
Great work. Excellent communication from the main office and the field technician. Thanks!!

Review 66 (2022-11-03 - Rating: 5)
Came out today promptly. Mark is very a pleasant man, as well as his apprentice.I felt comfortable with him doing the job. He listened and explained things well. I booked another job next week while hes available lol! Also, he mentioned things that others had overlooked in the past, which is refreshing.

Review 67 (2023-05-16 - Rating: 5)
UPDATE MAY 2023. Mark and helper came out in a timely fashion to do some simple repairs. Fair priced and honest work. Will continue to use for my electric projects as needed.Professional and job well done. Great communication from initial bid in mid June thru job completion 7/3/18. Would recommend and would use again for electrical services work.

Review 68 (2024-03-12 - Rating: 5)
Corey was competent and professional

Review 69 (2021-02-08 - Rating: 5)
We just had our first experience with Genesis and would highly recommend.With the Sub zero February temperatures, we had condensation form inside on the main feed, which caused water to drip on the panel and create issues with our top breaker / electricity in one room. I had to call early on a Sunday morning as my husband was working a 14 hour shift.Mike was awesome on the phone. He took his time to talk me through the steps to see if we needed a Sunday call out, or if we could safely wait until regular business hours on Monday to avoid the Sunday surcharge. We decided it could wait until Monday, but he assured me I could contact him later in the day if things changed. He explained to me what to watch for.We scheduled a repair for first thing Monday morning. Mark came for the repair. He was very polite and incredibly thorough. He explained what was happening, what the repair process would entail, how long it would take, and how much it would cost.We received excellent customer service and quality work at a fair price and in a great timeframe. It was reassuring to know I could handle this by myself as my husband was unavailable. I appreciate their patience and thoroughness. I would definitely recommend and will use in the future.

Review 70 (2018-08-07 - Rating: 5)
The electricians at Genesis are outstanding! Genesis has completed at least 5 jobs at our home on separate occasions. Mark, Colin and Mike are great! They are professional,personable, hard working and extremely knowledgeable. They carefully explain all components of the job and review the work which has been completed. They always clean up the job site .Genesis Electric provides excellent services at reasonable rates.They are the best!!!

Review 71 (2018-05-26 - Rating: 5)
Thanks for your prompt ontime service. Your professionalism and courtesy was greatly appreciated.

Review 72 (2018-08-07 - Rating: 4)
Fixed the problem quickly and gave advice on other issues he couldnt actually fix.

Review 73 (2017-12-10 - Rating: 5)
Genesis Electrical was great to work with. They were prompt and kept me up to date on the scheduling with email and text messages. The electrician was thorough and polite. He identified areas of concern to be addressed at a future time and didnt pressure me to do it all at once. He carefully explained the ramifications and issues. I had a great experience and will use them in the future and recommend them highly.

Review 74 (2017-09-10 - Rating: 5)
I the is a great company!! I would definitely recommend them!!!

Review 75 (2018-06-26 - Rating: 5)
We had an emergent service and they were prompt and very professional.

Review 76 (2017-11-09 - Rating: 5)
Genesis Electric was extremely professional and courteous, they were very accommodating working with my schedule. Ran into 1 small issue and Mike had come to my house later that evening after work to rectify the situation. Highly recommended their services.

Review 77 (2018-11-24 - Rating: 5)
They have done work for me in the past, most recent was to wire an appliance. Mike has always been patient and curious when answering questions for me or explaining work. Great company.

Review 78 (2018-08-22 - Rating: 5)
Had an electrical emergency this a.m. and Genesis went above and beyond to make a same day visit for repairs. Their kindness, integrity and quality of work is top rate. Will definitely contact for future electrical work.

Review 79 (2018-12-20 - Rating: 5)
Showed up on time and did a great job!

Review 80 (2018-11-11 - Rating: 5)
Very attentive to details, did a great job!

Review 81 (2018-08-13 - Rating: 5)
Great team of people. One of the few contractors/repair people I actually enjoy working with. Used them for a work project.

Review 82 (2017-11-04 - Rating: 5)
Did exactly what they said they were going to do and did it when promised

Review 83 (2023-04-27 - Rating: 5)
Top notch service and professionalism!

Review 84 (2015-04-15 - Rating: 5)
Excellent work, done in a timely manner! Would definitely have Genesis Electrical back again.

Review 85 (2019-12-20 - Rating: 5)
Great response to get an estimate....very punctual and informative to things I didnt even know werent to code...personable, great work, and definitely dog friendly people