Rescue Service Rooter

Photo of Rescue Service Rooter

Located in Covina, California

Address: 706 Arrow Grand Cir, Covina, CA 91722, United States

Phone: +1 626-225-0451

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-22 - Rating: 5)

    My connection with Rescue Rooter was through a water heater purchase from Lowe’s, but I’m pretty sure I used them before many years ago.Within a minute after indicating on Lowe’s website I wanted information about installation, I got a text saying someone would reach out to me and they did within another 5 minutes or so. Within an hour someone was in my home providing an estimate, and within two hours of that someone came with the water heater, replaced all of the needed connections, competed the install, tested it, and just left.Both the estimator Ronnie and installation technician Devon were very courteous and professional, making the whole experience seamless and easy.

  • Review 2 (2024-12-12 - Rating: 5)

    Very friendly and communicative. We had an inspection for a new heater. They came out and were able to replace it within the hour. The work was done really quickly and the team explained the whole process thoroughly.

  • Review 3 (2024-12-01 - Rating: 5)

    I had concerns that my Master Bathroom washers needed immediate replacement! Joshua Lopez assured me that the valves and washers were working fine, and took the time to explain and show me why. I appreciate the patience and professionalism that Joshua displayed in the performance of his job! I will continue to use and recommend Rescue Rooter for all your plumbing needs!

  • Review 4 (2024-11-22 - Rating: 4)

    The service person was great and did an awesome job. Room for improvement on your pricing , originally quoted $400+ which was crazy for a basic drain unclog, all your competitors are around $80. - $90. Supervisor approved $90. High. Price made me lose trust/ faith in your service. Felt like you were trying to take advantage of your customers, bad start.

  • Review 5 (2024-12-05 - Rating: 5)

    I cannot thank Benito Moreno from Rescue Rooter LA East enough for his incredible service on Thanksgiving Day! Despite the holiday, Benito showed up promptly and tackled my plumbing issue with professionalism and expertise. He was courteous, efficient, and went above and beyond to ensure everything was fixed perfectly.Having a plumbing emergency on a holiday could have been a nightmare, but Benito made it a stress-free experience. His dedication and customer-focused approach are truly commendable. If youre looking for a reliable and skilled plumber, Benito is your guy! Thank you again, Benito, for saving the day!

  • Review 6 (2024-09-02 - Rating: 5)

    I’m very satisfied with the installer Jesus Puga, who works for ARS Rescue Rooter, Lowe’s plumbing contractor. He explained all my options, is very knowledgeable with plumbing codes and his quality of workmanship is superb. I will definitely recommend Lowes and ARS for heater replacement work.

  • Review 7 (2024-12-08 - Rating: 5)

    We had a main line drain clog under the house. Russell was our technician and approached the problem from outside the house, working retrograde from a trap in the front yard. I was skeptical but it worked when my efforts with a cable inside the house had failed. He was very professional and pleasant to deal with. We asked him to install a cleanoutl closer to the house for future use and we were very satisfied with the work.

  • Review 8 (2024-08-23 - Rating: 5)

    I appreciate all the hard work Russell, Felipe and the leak detection specialist did. They were knowledgeable and very professional. They fixed a slab leak which took up to four days to complete. I also appreciate Vince Ortiz for his knowledge and honesty. I highly recommend Rescue Rooter for your plumbing needs.

  • Review 9 (2024-10-27 - Rating: 5)

    Great service! Had someone come to my home on a Sunday within an hour after I called them. I’m very happy with their service and will definitely use them again.

  • Review 10 (2024-08-29 - Rating: 5)

    Very professional, Eric explained the prosess very clearly. Rescue Rooter start to finish, on time. Now back to a warm shower!..Thank you!

  • Review 11 (2024-08-14 - Rating: 5)

    I had an issue with my plumbing and Russell gave me a honest quote and quickly resolved my problem. He also answered each of my questions and explained them better than any plumber I’ve ever had. I will definitely call again for any future plumbing issues thank you!

  • Review 12 (2024-04-08 - Rating: 5)

    My experience was excellent. Everyone I talked to from start to finish with very helpful. They were able to assess the work. Give me a honest quote and do the same day install.

  • Review 13 (2024-08-22 - Rating: 5)

    Ruben arrived promptly and was able to clear the drain line for me. He was very friendly and answered all my questions. He had me run my laundry to make sure the line was clear. Very happy with my service.

  • Review 14 (2024-08-05 - Rating: 5)

    He was very polite and professional and neat. He told me what was wrong and he went and fix it right away. I would recommend them to anyone that needs plumbing done.

  • Review 15 (2024-12-14 - Rating: 5)

    Russell was fast and efficient. He explained everything as he was doing it, cleaned up and was even great with my dog. Thanks!!!

  • Review 16 (2024-09-26 - Rating: 5)

    These guys are great always get the job done fast and if they can save you money they will. Tyler is fantastic and efficient got the job done quick and through.

  • Review 17 (2024-11-30 - Rating: 5)

    The repairman was friendly and efficient/after being without hot water for THREE DAYS I was elated to have a hot bubble bath as soon as he left

  • Review 18 (2024-05-25 - Rating: 5)

    Had a pipe leak that needed to be fixed. Called in the AM, I was provided a few time slots for the repair, technician arrived promptly, analyzed the issue, gave me a cost estimate and then got it repaired quickly. Margarito, the technician, did a great job communicating and provided great work. I will certainly use Rescue Rooter again!

  • Review 19 (2024-06-06 - Rating: 5)

    Excellent service. Both technicians Anthony and Jesus were professional and knowledgeable. They explained everything and answered questions. My water heater and bathroom faucets were installed same day. Thank you.

  • Review 20 (2024-12-04 - Rating: 5)

    The technician was on time, very polite and he took care of my problem in a timely manner. I was very pleased with the service.

  • Review 21 (2024-05-31 - Rating: 5)

    Really job well done! I got a few bids and they were the best at assessing my plumbing problem, analysis of what the cost would be. They completed a 30-foot plumbing job a day earlier than they said. Excellent and very professional individuals.

  • Review 22 (2024-09-23 - Rating: 5)

    I have never had a bad experience with Rescue Rooter. Everybody’s always been very nice and very professional today. I had a gentleman Margarito which I usually have a Russell comes anyways very nice and did a great job and very helpful and very knowledgeable and very professional

  • Review 23 (2024-05-07 - Rating: 5)

    After 14 years of loyal service, two years past its warranty, our water heater sprung a leak. Luckily, we had a leak detection device sitting right next to it, so the beeping notified us quickly.Thanks to Lowe’s and their recommended installer Rescue Rooter, we were able to shop for a replacement and get it installed in about 5 hours.Hugh, back at the office, Ronny, the consultant that came out initially, and Ariel, the installer, worked together to ensure we were without hot water for the minimal amount of time. My husband and I were very impressed. They were friendly, professional and did exactly what they committed to do.Ariel deserves a special shout-out for being a consummate professional and demonstrating an abundance of product knowledge. Such traits are much too rare these days. So kudos to him, his team and his management.If you are in need of a new water heater, I highly recommend Lowe’s and Rescue Rooter. And maybe you’ll be smarter than I was and get it proactively replaced BEFORE it’s an emergency situation.

  • Review 24 (2024-07-26 - Rating: 5)

    7/25/2024 Rescue Rooter came for rooter drain service. The technician was very courteous, explained the problem and I only hope many more plumber technicians can follow his perfection. Thank you, Mary Detz

  • Review 25 (2024-07-23 - Rating: 5)

    Called @ 3:30 pm and came out about 6 to unclog bath drain. Elijah was professional and speedy. Excellent service.

  • Review 26 (2024-10-23 - Rating: 5)

    Had a leak in our bathroom faucet and tech Joshua came to the rescue. A very pleasant man and did a job well done 👍

  • Review 27 (2023-01-09 - Rating: 5)

    I used ARS Rescue through Home Depot installation service. Anthony came to install our new water heater and he did such an amazing job. We are super pleased with our new heater! I highly recommend them.

  • Review 28 (2024-09-15 - Rating: 5)

    I called them on a Sunday and they were at my home resolving my issue within an hour of. Calling them great service and very reasonable price

  • Review 29 (2024-08-29 - Rating: 5)

    Ruben was great! They changed my hot water heater the same day! Very professional.

  • Review 30 (2024-08-26 - Rating: 5)

    Jesus is so kind, knowledgeable and professional. The end result is an excellent working water heater that is in compliance.

  • Review 31 (2023-12-03 - Rating: 5)

    Joshua Lopez provided the best experience ever! Quick and efficient, but without rushing the job. He’s been in the game a long time and you can tell with his expertise and professionalism. Super happy/lucky he was the one that serviced our need. He totally made up for the lack of efficiency by the appointment setting team. Unfortunately, they seem to not have it together. I booked a same day appointment TWICE, and when I kept calling back, they kept hanging up on me. Fortunately, Joshua did such an amazing job, that I was happy with the service.

  • Review 32 (2024-02-08 - Rating: 5)

    Love this company, they were super responsive. It just took them a little while to diagnose the problem and started work fight away to get it fixed. I will definitely use them again. Employees Benito and Carlos were knowledgeable and friendly.

  • Review 33 (2024-06-17 - Rating: 5)

    Had a great experience with servicing our tankless water heater. Quick, professional, and competitive pricing. Would definitely call again!

  • Review 34 (2023-10-10 - Rating: 5)

    Ariel Navarro is knowledgeable, friendly and is an expert in his field. He inspected the property thoroughly with an utmost positive attitude. Highly recommend ARS to others as they also diagnose the issue free of charge which is another positive. Their staff on call also follows up to finalize a decision if youre unable to decide which route to move forward on. Overall an amazing company and for their service~

  • Review 35 (2024-05-17 - Rating: 5)

    Devon was professional and did a great job. Also, the sink was completed so fast. I am very happy with Rescue Rooter and their service representative!

  • Review 36 (2024-11-03 - Rating: 5)

    Very professional service and work meticulously, careful and clean. I will be referring them to friends and acquaintance that need the type of services they perform.

  • Review 37 (2024-10-24 - Rating: 5)

    Joe was really nice and knowledgeable. Very professional. Pleased with our service.

  • Review 38 (2024-02-18 - Rating: 5)

    I am grateful to have had such great workers come quickly to remove and install a brand new water heater. They were very professional and provided exemplary service. I highly recommend their service.

  • Review 39 (2024-10-06 - Rating: 5)

    Everyone was wonderful & I will recommend this company to everyone if they need plumbing work done!

  • Review 40 (2024-07-16 - Rating: 5)

    The plumber installed our water heater thoroughly and satisfactory.We were happy with the end result.

  • Review 41 (2024-03-21 - Rating: 5)

    Ariel was great, friendly and very professional. He fixed the leaking toilet, unclogged my shower and the two bathroom sinks quick and efficiently. He was careful and clean the areas when he was done.

  • Review 42 (2024-01-12 - Rating: 5)

    OVERTIME I NEEDED, PROMPT, FAIR PRICING AND QUALIFIED SRVICE...I call ARS. Their 24 service is spot on- even allowing next day appointments so you can plan your day. The technicians are professional, fair and go above and Beyond to provide service. They feel like friends . They offer peace of mind warranties and are the only plumbers I refer. My Technician,. Devon Burch was personable, professional, very cordial in aspect and personality. Knowledgeable, and exacting in his work. When he left, everything was as if he wasn’t even there. Except all was brand new. He impressed me as a quite leader and hope that his leadership qualities are noted as he moves up the company heiarchy. Thank you ARS for your commitment to an excellent follow through and Best Practices. In the process of arrival. May you be around for a long time. A very Satisfied Customer. K Williams

  • Review 43 (2024-07-06 - Rating: 5)

    Elijah is a terrific plumber and more important a better person. He is a great representation of your company.

  • Review 44 (2024-02-14 - Rating: 5)

    Thank You for Taking Very Good Care of Me! Especially for Being Thuro! Like Everything is 100% Perfect with an Extra Inspection! Elijah Explained All the Details, Pointing Things Out. This is Way I Prefer A Company to Install A Water Heater. So Much More to It Then Having just Anyone Install. See You in The Future for Other Needs!✨️

  • Review 45 (2024-01-02 - Rating: 5)

    Well, after discovering kitchen sink continued to slowly drain I called company to complain. The same service man returned next morning; however, refused to re-snake & re-hydropower cleaning our drainage line; although yesterday we paid $850.00! Needless to say, we are NOT happy with this company’s service. So disappointed that we didn’t get service paid for.This company has redeemed itself. Company diligently followed up and we are now very pleased with the work. Thank you so much for making us feel we matter and not stopping until we were satisfied. That makes for a great business company to hirer. Happy New Year and continued success to your company - - great job! Mr & Mrs Blake

  • Review 46 (2024-04-01 - Rating: 5)

    Elijah came very quickly and identified the problem. He unclogged the main pipe. He was very efficient and quickly made repairs so we could get back to our Easter holiday festivities. I would use your services again

  • Review 47 (2023-01-25 - Rating: 5)

    Mr. Joaquin and Mr. Jesus (who installed our water heater) were very professional and courteous. Jesus did a very good job in the installation. 👍🏽

  • Review 48 (2024-07-27 - Rating: 5)

    Thank you for an exceptional job!! Your service is the gold standard!! I appreciate the job being done so quickly!!

  • Review 49 (2024-01-09 - Rating: 5)

    Russell came out timely and as stated. Provided a price to change the main water line and gave all the details behind it. He seemed to hit all the right areas. Got the job done. Passed City inspection. Very pleased with the work and professionalism. I also learned a few things which will help in diagnosing my water pressure as well as other general information. Thank you Russell & ARS making my experience pleasant.

  • Review 50 (2024-03-26 - Rating: 5)

    Tyler is the best! He came to our house, knew exactly what the problem was and explained it to us without the typical guess work. Id recommend him any time you need a good plumber.

  • Review 51 (2024-01-10 - Rating: 5)

    Tyler was very kind, on time and most importantly, knowledgeable! Took care of a main sewer line in quickly and I have such relief.... I will definitely use this service again and hopefully, can request him specifically.

  • Review 52 (2024-04-30 - Rating: 5)

    Tyler came out to my house and unclogged the bath tub drain in less than 10 minutes. He was very efficient and knowledgeable. Would recommend

  • Review 53 (2024-12-13 - Rating: 5)

    Ariel was amazing! Super friendly and an outstanding job!

  • Review 54 (2024-02-22 - Rating: 5)

    Just wanted to say that Uron of Rescue Rooter was a really great person to have deal with this issue. Highly recommend him if we ever need help in the future. Very professional, knowledgeable, and efficient getting the job done.

  • Review 55 (2024-06-28 - Rating: 5)

    I would recommend them anytime.. they do such a good and make life easy and very professional.. I will have them fix any problems in my house

  • Review 56 (2022-12-12 - Rating: 5)

    Jesus and Eric were awesome. They arrived on time were knowledgeable, kind and courteous of my home and things. They gave me detailed information about options and of installation process as well as new safety code updates. They protected the floors and removed any art and breakables that were in the way of their work path.. They finished the installation in about 2 hours and replaced all items back in their place. The installation is neat and tidy and all permit paperwork is being done through them as well. The company was able to get them out to me within two hours of initial call to get life back on track quickly. I definitely recommend them.

  • Review 57 (2024-10-17 - Rating: 5)

    Russell did an amazing job! I will call them again!

  • Review 58 (2024-05-04 - Rating: 5)

    Devon, the installer, was very helpful in explaining how the water heater worked and who to call if there were any problems. The installation looked great with no mess.

  • Review 59 (2023-12-27 - Rating: 5)

    Had technician plumber Myles, simply outstanding, came on time and was very clear with what was needed. Performed work and cleaned up, including putting everything back in its place. I highly recommend.

  • Review 60 (2023-09-27 - Rating: 5)

    The service arrived on time and finished the job faster than the time period given. Jesus was very friendly and up front about what was being done and gave some great tips to keep the new water heater working for years to come.

  • Review 61 (2023-07-02 - Rating: 5)

    The great service started with Nick answering my call. And then continued to communicate with me throughout the night until he could get someone available to come to our property. Right on time, Devon Burch arrived and continued the excellent customer service. Devon was patient, excellent at his job and overall a great human being! I’m a realtor and will only be using them going forward. And all I did was a Google search! Thank you ARS/Rescue Rooter for amazing employees and service!

  • Review 62 (2024-07-12 - Rating: 5)

    Devin did a wonderful job of installing.Thank you to Kevin for the recommendation!

  • Review 63 (2024-11-14 - Rating: 5)

    Thank you for your service! It’s really hard to find a good company that provides excellent customer service and workmanship. Both Kevin and Jesus were professional and highly experienced! Thank you once again! Hope you get a bonus ! Yay we have hot water again!The Rodriguez Family!

  • Review 64 (2024-01-15 - Rating: 5)

    ARS/Rescue Rooter we had excellent experience with the plumbing service. The team was prompt, professional, and efficiently resolved the issue. Highly recommended to anyone in need.

  • Review 65 (2024-07-27 - Rating: 5)

    The person was excellent. Did his job graat… Very friendly and very organized.

  • Review 66 (2023-12-01 - Rating: 5)

    Words cannot express how Iyon and Myles friendliness and professionalism set me at ease. The fact that I knew exactly what to expect and no hidden charges or fees was awesome. I will gladly recommend this company to my friends and family. Excellent job guys.

  • Review 67 (2024-11-05 - Rating: 5)

    Jesus was very professional and rain didnt stop him from finishing the installation. Upon finishing the install he explained to me about the flushing of the water heater and went on his way. Great experience.

  • Review 68 (2024-04-09 - Rating: 5)

    Technician was knowledgeable and very efficient And friendly. He did a very good job Replacing my water heater.

  • Review 69 (2024-09-28 - Rating: 5)

    Lopesz was friendly and works very hard to solve my problem. Excellent service.

  • Review 70 (2024-01-13 - Rating: 5)

    Devon was punctual, informative, and very nice. I also appreciated that the company scheduled a technician within 12 hours of calling so we weren’t without hot water for a long time.

  • Review 71 (2023-10-07 - Rating: 5)

    Jesus was such a Godsend. After speaking with numerous plumbers that didn’t seem very well versed in installing my water heater, Jesus went above and beyond with a detailed explanation of what was to be done, how’s and why. The word he did was impeccable and it all worked out in a timely manner.

  • Review 72 (2023-08-26 - Rating: 5)

    Joshua Gonzalez was wonderful, friendly and professional! He explained that the garbage disposal was the problem and he replaced the old one with a new one. He was great and if I ever have another plumbing problem again I will surely ask for him!

  • Review 73 (2023-10-04 - Rating: 5)

    Good Morning,We were a little concerned this morning after our water heater install yesterday. The water pressure from the shower was very lowand Mr. Kincy came back out and checked things out. Lo and behold it was just the main water valve outside that hadnt beenturned on all the way. We all laughed and were obviously relieved. The point of this letter is just to let ARS know what a professionalMr. Kincy is. He knows his trade and installed our unit extremely well. He pointed out to Janet some of the things he was doing and why. And the clean up ?? In 38 years with several contractors at our home, never has a job been done so meticulously. Kudos to him.Thanks againKevin and Janet Ulland

  • Review 74 (2023-09-24 - Rating: 5)

    Tyler and Rescue Rooter were on time, resolved our issue (mainline issue), within :20 minutes and we’re enroute to our house within :20 of our call, on a Sunday. Tyler was knowledgeable, honest and did not try to “upsell” us. I will never use another company for this or any other similar problem

  • Review 75 (2023-04-30 - Rating: 5)

    Both Joaquín (with associate Woody), the technician who assessed the job and created the work order, then Jesús the installer, were knowledgeable, professional, friendly, and patiently answered all my questions.I appreciated the extra steps taken to complete the installation, and I can see Jesús meticulously takes pride in his good work. I especially noticed how clean he prepared the area, then left it very clean upon completion.I highly recommend them and appreciate all the extra care to make sure our needs were met for years to come. I hope they will return when we have future plumbing needs! THANK YOU AGAIN!

  • Review 76 (2023-06-07 - Rating: 4)

    We had AO Smith water heater installed and it was little expensive. They did do a good job with the installment. We had one problem, the water heater was bigger then the container. They did work on a modification to the container make sure water heater is concealed. The technician was professional and we were please with the outcome.

  • Review 77 (2023-07-04 - Rating: 5)

    Jesus was the correct guy to come fix my water heater. Professional and clear for me to understand the why behind each decision made when it came to the correct water heater. I would recommend his service and the service of ARS to anyone looking for a professional plumbing service.

  • Review 78 (2023-09-03 - Rating: 5)

    Russell honest plumber with ARS Rooter was on time on a busy Saturday 3 day weekend. He was very communicated through the process and reassure not to worry, he took the time need to make my main line wasn’t stopped anymore, I didn’t feel rushed at any point. He didn’t hesitate to answer any questions and provided very helpful tips. Thank you very much ARS ROOTER AND Shout out to Russell the honest Plummer.

  • Review 79 (2023-07-02 - Rating: 5)

    The plumber was very knowledgeable of what had happen and was great at communicating this to us. However we have not received a bill or the reason why the value was broken by the installer of our washer/dryer by Costco. A reply would be very much appreciated. Thank You.

  • Review 80 (2022-07-09 - Rating: 5)

    Everyone we worked with were very friendly and professional, from the appointment scheduling to the installation. Jesus and Anthony did the install on a water heater that was on the third story of a townhouse. The old one was cracked, leaking, not up to code and likely never been serviced. They removed and disposed of the old and secured the new one and explained all the workings of what was installed and why the old one was so dangerous. They were done within the estimated time of completion and left everything nice and cleaned up. They even brought extra disposable booties and put down a lot of protective tarps so that our newly installed carpet stayed clean. I was also impressed with how fast we got an appointment. We called Wednesday night, got an appointment for a quote on Thursday, and the install was on Friday. Such a relief to have that safely and efficiently taken care of. Thank you!

  • Review 81 (2021-08-27 - Rating: 5)

    Thank you Anthony and Jesus for the great service. They came to my house and changed my water heater that was leaking. I had few quotes from other places but choose this company because of their customer service, and how prompt they were. They did a great job installing the new heater and left my garage spotless. I highly recommend them and their company. Thank you so much and I will definitely be in touch for future work that we may need.

  • Review 82 (2024-04-16 - Rating: 5)

    I called for a leaking water heater. They were at my house within 1 hour. They fixed the leak. Work was fast and done well.

  • Review 83 (2022-09-15 - Rating: 5)

    Jesus and Brandon were very friendly and thorough in explaining all the installation steps and requirements to meet the current codes. I definitely recommend their service and professionalism. If you want the job done right and not have to have repeat visits, these are your guys.

  • Review 84 (2022-11-04 - Rating: 5)

    Margarito was very thorough, gave several options, was upfront, extremely professional and friendly. He was on time and did a great job on the sinks and repairs. He was very patient with us and worked extremely hard. He is a positive plus for your company and do appreciate all he did.

  • Review 85 (2024-03-18 - Rating: 5)

    Robert was quick, knowledgeable and resourceful and fixed the leaking pipe on the spot. He did a thorough clean up after. I would use him again.

  • Review 86 (2023-02-23 - Rating: 5)

    The guy Jose came out and was very sweet. I did his best to snake both toilets. But unfortunately its still flushing very slow. I guess we need to put a catch outside and cant afford it. They do some awesome financing 0 interest for a year. But I lost my job recently so the repair at this time isnt feasible for me.

  • Review 87 (2019-08-09 - Rating: 5)

    Great team! Started with Maggie scheduling o e of their plumbers for me. She was so nice and had a plumber out in 2 hours! Jose came out and gave me confidence right away that he would and could fix my sink. Price was great too!Jose was personable and professional and he did a d clean and thorough! I would definitely call them again and also request Jose!

  • Review 88 (2023-06-24 - Rating: 5)

    ARS/Rescue Rooter was recommended by Lowes Home Improvement as a third party installer. Someone came to do an estimate for my water heater installation and it was very affordably priced. We set up an installation date and two gentleman came to install within the time frame as directed. They performed a swift and clean job, explained all they did to switch out the old water heater and customized a new box for the new one. Great job!

  • Review 89 (2023-07-14 - Rating: 5)

    Had an issue with water heater. A dangerous build up of natural gas. This company was very responsive they sent Jesús Puga to help us out and install our new water heater. Jesús was punctual, friendly, knowledgeable and professional. I would highly recommend this company for any of your plumbing needs.

  • Review 90 (2023-02-17 - Rating: 5)

    Dario showed up in a clean uniform. He was cordial and knowledgeable about what needed to be done to clear our shower drain. He completed the repair most efficiently. I HIGHLY recommend requesting Dario through Rescue Rooter if you ever need a drain unclogged.

  • Review 91 (2024-08-22 - Rating: 5)

    Great as always. Using them from many years.Russel was pleasant and extremely responsible and respectful. He was very efficient and finished the job fast.

  • Review 92 (2024-11-28 - Rating: 5)

    Fast and excellent customer service. Really appreciate the help on the Thanksgiving Holiday. Did not up charge.

  • Review 93 (2024-11-29 - Rating: 5)

    Uron A Kincy is very professional and thorough with everythingTook time to explain and honest suggestions and opinionsHe went above and beyond to make sure there’s no issues left unseenExtremely happy with his thorough service

  • Review 94 (2023-05-07 - Rating: 5)

    I highly recommend ARS/Rescue Rooter Plumbing. They went out to my moms house 2 days before Thanksgiving to clear a clogged sewer line. I called them in the afternoon and they sent out a Plumber within a few hours just as promised. Their technician, Ariel Navarro, was courteous and professional. He confirmed the work and the price before he started, and had the line cleared soon after. Id also like to point out that this company honored their advertised coupon price! God bless them for that! Finally, an honest plumbing company! Because Ive come across too many dishonest plumbers. Thank you ARS/Rescue Rooter! I will definitely be a repeat customer.

  • Review 95 (2021-07-03 - Rating: 5)

    Our hot water heater finally died. I needed to get someone over to replace it asap. I called ARS first thing. in the morning. They had a wonderful field estimator (Robby? maybe was his name?)come by exactly in the window they gave me. Two hours later we had an installer at our home. Jesus did a fantastic job and is an excellent representative of his company. He did great work and was also kind and friendly. I would use this company again for sure. Highly recommended.

  • Review 96 (2022-11-09 - Rating: 5)

    The whole experience was great, from the first representative that we called, to the sales person, Joaquin, that provided the quote and to Jesus P, the installer’s knowledge and expertise was just amazing. I will definitely use this company again as i truly had a positive customer experience.

  • Review 97 (2023-07-03 - Rating: 5)

    This company is the best! They are on time , professional and offer you more than one solution to your plumbing problem. They helped me with everything from a blocked drain to sewer repair. They are the only ones I call because I trust them to have your best interests in mind . I even ask for Russ Johnson by name and the work on Saturday with no extra charge

  • Review 98 (2023-10-09 - Rating: 5)

    Call center was so polite and scheduled me in for the same day only 2 hours out. When Robert W arrived he was early and got to work immediately. He was in and out of here in no time, I know I can always count on ARS!

  • Review 99 (2023-10-05 - Rating: 5)

    Thanks you so much for coming to the rescue. We had problems with our water heater and called late last night. They had someone out here first thing the next morning. You guys are amazing!

  • Review 100 (2022-05-25 - Rating: 5)

    Great crew, great work! Had an old leaky water heater replace with a newer and larger unit. Jesus and two other gentlemen expedited the install on the same day I called in. They were super friendly and did a clean install. Thanks guys!

  • Review 101 (2021-07-08 - Rating: 5)

    I used Home Depot’s Home Service and was contacted by ARS the next day. The service consultant came out the same day to inspect the water heater and provided a detailed estimate. An appointment was made for the next day for the service technician to acquire the necessary equipment and parts to install the new water heater. He explained everything prior, during and after the job was done. Very thorough and professional service. I would definitely recommend using Home Depot’s Home Service or ARS for their service.

  • Review 102 (2019-10-01 - Rating: 5)

    Outstanding customer service! The phone operator was available at 2am & made the appointment so easy. Ruben, plumbing service repairman from ARS, is one of the best ever, repaired the problem so quickly & was incredibly helpful w/ so many suggestions. Their reference, Josh from Emergency Service Restoration, is fantastic as he spent so much time explaining the process of the demo & put back. I highly recommend ARS. Would use them for all plumbing issues!

  • Review 103 (2023-05-28 - Rating: 5)

    Griffith arrived on time. He was very knowledgeable, quick and efficient.Well-mannered and very cool. I have been using ARS for several years now. They are easy to contact, they respond quickly, they are reasonably priced and they guarantee their work. I have never had a problem with them. Whenever I have plumbing needs... I will call ARS everytime.

  • Review 104 (2022-09-22 - Rating: 5)

    Jesus did an excellent job installing a new water heater. All materials used are great, and the work was done according to code. He is very helpful, courteous, and friendly (in fact, everyone from ARS that I talked to were courteous and friendly, Hugh and Ronald).I would definitely call on Jesus again next time.

  • Review 105 (2022-10-15 - Rating: 4)

    We had hydro-blast, epoxy coating, and sewage liner done a few years ago with twenty years warranty. Recently, shower and kitchen experienced slow drain. We performed draining with Drano but wanted to have pros come in to check if there is issue with main drain pipes. Rescue Rooter guy came to inspect a few places but could not duplicate slow draining we experienced. He explained the warranty is on the main sewage pipes and they can offer snake service. Although we did not have any pluming job done today, but we are pleased to have a courteous and well trained plumber going over our options and what we can do routinely to maintain our pipe to prevent over flow. Great service and knowledgeable staff.

  • Review 106 (2022-09-17 - Rating: 4)

    Jesus and Brandon were very professional and listened to our concerns. When our water heater closet took a few days to rebuild, Jon called to get an update & Jesus came back to see that everything was progressing. They did their best to accommodate my schedule, showed up on time. and did good work.

  • Review 107 (2023-07-21 - Rating: 5)

    Margaurito was a pleasure to work with. He was on time friendly, and knowledgeable. He did the repair quick and left everything clean. I would happily call him again for future service.

  • Review 108 (2023-02-28 - Rating: 5)

    We had an emergency need. They went out of their way to get to us quickly and installed new water heater down steep basement stairs . Eli was very personable and explained our options well. Will definitely use them in the future.

  • Review 109 (2020-02-04 - Rating: 5)

    The representative was very professional, courteous and thorough with his explanation. He worked at a steady pace and kept us updated on the progress as he moved along. He was very efficient, knowledgeable and represented the company extremely well.Due to the fine service, we may utilize the company in the very near future for some other pending home projects. When the appropriate moment arises we will request specifically the company representative Jesus to come out and service our home plumbing needs.

  • Review 110 (2023-11-19 - Rating: 5)

    Uron the installer was very efficient and polite. Handled are issues with great expertise. Thank you so much for sending him to my home.

  • Review 111 (2023-07-18 - Rating: 5)

    The tech that came to make assessment was friendly and knowledgeable he gave me 3 options to choose from. The plumber was friendly and quick. Would definitely recommend this service!

  • Review 112 (2022-12-12 - Rating: 5)

    I called at 1 pm desperately needing a plumber today, they were here within an hour. And Robert the tech was awesome. Explained to me what he was doing and had it fixed within about 30 minutes. Great service.

  • Review 113 (2019-04-10 - Rating: 5)

    Awesome service! We had the worse case scenario happen, a water problem late on a Sunday night (10:30!) and I found ARS has 24/7 service. I called them and they came out and helped to stop the water problem we were having. They came back and repaired the problem at the source, the following morning. Not only did I find a reputable and reasonably priced service but also people who know what they are doing and truly care about what you are going through. I wholeheartedly recommend them to anyone in need of any plumbing, draining, and related. services. Ask for either Christian or Jeremy. They are outstanding. They went above and beyond for us. Its a welcome thing to find people who genuinely care about their work and are service oriented. Thanks ARS!!

  • Review 114 (2023-04-08 - Rating: 5)

    Ramon is a STAR!!! He is professional, patient, and thorough with fantastic client communication as a bonus! By far, one of the best service provider experiences I have ever had. Ramon is an incredible asset for this company. Thank you so much Ramon!

  • Review 115 (2024-11-28 - Rating: 5)

    Jesus was right on time Thanksgiving morning!! Excellent work, friendly & explained all aspects of the gas water heater after the job was complete.

  • Review 116 (2021-12-10 - Rating: 5)

    Jesus from Rescue Rooter is an all star, professional plumber with exceptional customer service and attention to detail! Our house is very old and our hot water heater had not been updated since 1998. The old unit finally gave out a few days ago and Jesus installed a new unit today. It was cold and raining today, but he came prepared with a pop up tent and just kept going until the job was done. His workmanship is outstanding and I could not be more pleased; he went above and beyond what I expected and I feel like our house is a lot safer than it was before since I know the work was done right! He crafted a custom solution for our unique older house and did all of this in a days work! Thank you, Jesus!

  • Review 117 (2022-04-30 - Rating: 5)

    ARS Rescue Rooter is class A+! I have used them 3 times now, twice for clogged drains, and most recently for a water heater replacement. On all three occasions the workers were very professional, courteous, clean, very friendly and very knowledgeable in their trade. Everything was explained in explicit detail during the estimate phase, and they answered all of my questions and I was very assured before they even did the work! Jesus Puga, the water heater technician, was exceptionally friendly, gracious and most knowledgeable, and did not leave me with one question unanswered. He and his helper did a fantastic job with the installation of my new water heater and I couldnt be more pleased. I highly recommend ARS Rescue Rooter for all of your plumbing needs. Great job guys!!👍👏

  • Review 118 (2022-03-31 - Rating: 5)

    Jesus did a great job installing our water heater. He was very professional and kind. The company is responsive. When I called with questions, they were happy to help and if it was specific, they had Jesus call back. They are fast to respond and reliable.

  • Review 119 (2016-06-05 - Rating: 5)

    Ivan V our service pro was outstanding, he was sympathetic, kind, friendly amd professional....will definitely be recommending him and the company to our friends and family.....we love our new sink fixture, thanks Ivan for saving the day and for doing such a great job so quickly! Also, we had a very considerate dispatcher name Abraham, and he was super friendly and would call and give us updates accordingly in terms of arrival time, being as we called on the weekend and received same day service they were very busy but still squeezed us in! Thanks guys!

  • Review 120 (2024-09-25 - Rating: 5)

    Tech showed up on time, did a good job,price was fair

  • Review 121 (2019-08-07 - Rating: 4)

    Jeremy was super helpful and friendly. He effectively did the job, and we were satisfied with the work they did for our kitchen sink. Its apparent he really knows what hes doing.The company was quick and efficient with getting back to us.Even if Jeremy did 5 star work, I do have to give the company 4 stars for the steep prices.Its a little on the pricey side, but that comes with hiring a big company. At least it comes with warranty and you can be sure of the quality.

  • Review 122 (2020-09-18 - Rating: 5)

    Jesus did an excellent job of installing our new water heater and fixing a long-standing slow-drainage problem with the kitchen sink. The old water heater had been installed in 2008 by somebody from Craigslist who did not put the gas shutoff valve in an accessible place and did not bother to put any piping on the temperature and pressure relief valve. Thanks to Jesus our new water heater is a thing of beauty: I am confident that his work will pass the citys building permit inspection with flying colors. This experience with the water heater shows how you dont know what you dont know, and that that is why it pays to hire a pro. Jesus explained everything clearly. He even had more than a basic knowledge of how to finance the work at 0% for two years and get a higher credit limit on my relatively new Home Depot credit card. This helped a lot. And so did the great price for this very necessary job. There were no unexpected financial surprises, only that everything was included right from the very beginning. Jesus was upfront with everything that needed to be done. The only surprise was that ANY WATER AT ALL had been able to drain through two very old, corroded and TOTALLY PLUGGED UP galvanized pipes under the kitchen sink. And that he had actually poked a hole through the side of one of them with his bare hands! The heater and the sink were two accidents waiting to happen. We got lucky that the heater quit when it did and that the sink stopped draining at the same time and that we had a great plumber and honest companies to fix our problems promptly and properly. Jesus even laughed at my jokes even while he was serious about doing professional work. It has been a great day!

  • Review 123 (2020-01-01 - Rating: 5)

    Tyler was very professional was nice and clean! He did an excellent job and was very friendly. Asked him about plumbing work that needs to be done. Gave me an entire breakdown of what he does and why it cost so much. Will definitely ask for him again. Also friendly with all the animals we have. Wish all professionals were like him!

  • Review 124 (2024-05-22 - Rating: 5)

    Very knowledgeable, clean and professional. Works perfect.

  • Review 125 (2021-03-17 - Rating: 5)

    Jesus was great! Very professional and let us know exactly what steps he was taking as he was doing the install of the toilet. Great personality and answered all of our questions. We would recommend this company and Jesus for any services needed. We need some other things and now we know who to call and refer to other people we know!

  • Review 126 (2021-06-07 - Rating: 5)

    Recently, I had a Lowe’s Water Heater installed by ARS Rescue Rooter. I was totally impressed with the excellent quality of service I received from Ronnie, the Sale Representative and David, the installation Technician, who both presented a high level of professionalism, were clear and honest in their explanation of everything to me, and then, showed great respect and courtesy to me their customer. David exhibited exceptional skill and thoroughness as he worked hard to install my water heater. Overall, I had an exceptional and positive experience with ARS Rescue Rooter and will recommend them to anyone.

  • Review 127 (2023-01-26 - Rating: 5)

    Made an appointment and it was so easy and fast. They had someone on their way within the hour, but I ended up canceling because it ended up being an HOA issue. Would definitely reach out again if any future problems

  • Review 128 (2018-10-31 - Rating: 5)

    Not an emergency, but it was time to replace an ancient water heater in the downstairs basement of my home. Not a complicated install, but not an easy install either. Quite frankly, I was a little overwhelmed by the number of professionals who offered to handle this project for me, so I resorted to the Home Depot Installation process. I will admit to being wary about retaining Rescue Rooter for the Project because, while I had seen their trucks in the neighborhood on occasion, I had not heard of this company and didn’t know anyone who had any experience with them. Also, this was not a local, local outfit, and what I needed was to have my water heater tank installed, not my Rooter rescued! But I proceeded nonetheless. Boy, was I pleasantly surprised. My in-home consultant (“Jack” or Joaquin) assessed the work-space and was very thorough and accommodating about explaining my available options and related cost estimates. Sensing a concern I had about some of the product issues I had read about in reviews, Joaquin put me in touch with his installer Jesus Puga, who promptly called me to answer all of my questions in a candid, comprehensive, and assuredly knowledgeable manner based on his own lengthy field experience and research, which allowed me to choose my options with confidence. The actual installation by Jesus started promptly as scheduled and was completed in a competent, friendly and professional manner. Not an overly complicated job, but one which did require some creativity, focus and hard work. And Jesus did not disappoint. My engagement of these pros was thoroughly satisfying, and I would do it again in a heart beat. Most importantly, I feel these guys were honest with me, and treated me fairly. Long story short, I was originally hesitant about all of this, but these guys have “rescued” my faith in this profession. I now know about this Company and will not hesitate to recommend this service to my friends and family in the future. Thank you, Joaquin, Jesus, and Rescue Rooter!

  • Review 129 (2022-05-04 - Rating: 5)

    Had an emergency with our water heater, right after a phone call – ARS was out quickly to rescue. Jesus and Euron did a job well done replacing our water heater. Both were very professional and knowledgeable. Excellent service, highly recommend!

  • Review 130 (2018-11-21 - Rating: 5)

    Jesus and his team performed outstanding work today. I was so eager to leave feedback because my experience was so much better than I had anticipated. Originally I was expecting to spend over $2000 to replace my entire water heater but after Jesus and his team performed a thorough test on my unit they found that they could replace some items and get it back to working normal for a fraction of the cost of a new unit. I’m grateful for him and his team and would highly recommend them to anyone.

  • Review 131 (2024-11-23 - Rating: 5)

    He is very good. He is very friendly and kind.Good service too.

  • Review 132 (2020-09-16 - Rating: 5)

    This company is the best! Needed a water heater installation they came in, changed it out, took the old water heater, and didnt take too long. The Two guys Jesus and Anthony were quick, efficient, and respectable. Definitely an A+ service.

  • Review 133 (2019-08-15 - Rating: 5)

    Choosing Rescue Rooter is the best decision i’ve made in choosing to work on my kitchen drainage problem. Office staff are helpful but inconsistent with their appt time. Jeremy the plumber sent to do the work to fix my problem was the best. He was knowledgeable, patient, kind, respectful, honest and considerate in assessing my needs. He quoted me an estimate and it is out of my budget but He help me by calling it in and see what they can do for my budget he was able to give me a good discount that i can live with and am happy to pay. I find their Company policy of sending someone with ‘No Service charge’ awesome just an estimate and if you like to get it done then work is done if not then You get a work estimate for your decision.Overall rating a 5 plus. They are very good Company and plumbers are honest not just looking for a fast buck to make a living... If you are in need of plumbing company good place to call for i find Everyone carries an happy to serve attitude. Kudos good job done Jeremy! I will make you my plumber and my plumbing company. Thank you

  • Review 134 (2024-09-09 - Rating: 5)

    Vince Ortiz and his team at rescue rooter are the best!

  • Review 135 (2019-02-19 - Rating: 4)

    I’m very satisfied with the service received by Jesus and Anthony. They arrived prior to the time indicated and worked diligently to install the water heater. I was provided options and details on the work to be done. They were both very friendly and courteous. I would definitely recommend them. Thank you both.

  • Review 136 (2020-07-30 - Rating: 5)

    Installation looked good when completed. Did not try to get additional quotes, so not sure if price was competitive, so it was more than I had hoped, but a lot less than I had feared. Installer was warm and friendly, and explained everything very well. From time of initial online contact to making payment was about 13 hours, and considering the online contact was around 5 am. I was not unhappy. Installer arrived within time frame given to me.

  • Review 137 (2021-09-03 - Rating: 5)

    From the beginning, Joaquin who provided the estimate was knowledgeable and professional. This was ultimately why I chose them despite the cost being slightly higher than a few other estimates. They showed up early and did a quality job installing the water heater and changing out the old main shut-off valve to a quarter turn. Jesus and Anthony did an outstanding job with quality workmanship. I would call them again for future plumbing needs.

  • Review 138 (2019-12-02 - Rating: 5)

    They missed their time window by a few hours, but I am still impressed with their ability to get a plumber to my home on such short notice. Tyler was polite and up front and straightforward with explaining the problem and solution and any possible snags. He finished the job quickly and cleaned up after himself. I would recommend this service.

  • Review 139 (2023-01-01 - Rating: 5)

    Unclogged drain pipe under front porch. He came quickly, and was willing to try my late fathers backwards 30 year old clean out. He was only here for like 10 minutes for only 88 dollars. Im so happy.

  • Review 140 (2024-10-10 - Rating: 5)

    Rescue Rooter came within the hour as promised when I phoned the office. Jose Puga came to the house ever polite and respectful. Jose did an outstanding job repairing a broken hot water pipe that went to the hot water heater. Thank you!

  • Review 141 (2024-07-30 - Rating: 5)

    On time and professional. Neat and clean. Would definitely use them sgain.

  • Review 142 (2023-11-18 - Rating: 5)

    Bo was a very efficient person. He detected the problem quickly and with the assistance of his team the tankless water heater was back on line and working well. Thanks again Bo

  • Review 143 (2023-05-27 - Rating: 5)

    Jose was amazing. Very knowledgeable and patient. He finished our issues and even helped with clean up when the pipe busted. Great service!

  • Review 144 (2018-11-09 - Rating: 5)

    Alex was the technician that came to my house and fixed my overflowing toilet problem. I tried to plunge it myself but it was completely stuck. I called a bit late and so he was at my house until after 8pm. He was able to get everything working for the night, but he’s going to come back the next morning to see what is causing the problem with a camera. It turned out to be a much bigger job, there were roots that damaged the pipes and many more roots that are going into the pipes. They gave me a few different options and different prices, to see what it best for me at the moment. He was very communicative and helpful with helping me decide what I should do. Overall experience I am very pleased with his service and his knowledge of the problem. He also helped me with my clogged shower. Thank you so much for everything, I really appreciate it.

  • Review 145 (2022-11-08 - Rating: 5)

    Context:i hired ARS to repair a leaky pressure regulator for my house. They insisted on replacing the whole thing, and while they claimed it would take 1 day, it took 5 separate visits (each with water shutoff) to actually install it. Less than 1 year later, the same regulator was leaking again. Thankfully, they have a 2 year warranty on parts and labor and repaired it for free.Positives:- 2 year warranty on Parts and Labor and COMPLETELY painless to use it- Uron (one of their plumbers) is FANTASTIC. Fast, professional, funny, and MUCH better skilled that some of the other plumbers theyve sent.- On time when they scheduleNegatives.- Which plumber you get on a job can be a coin-toss. Some of them Ive had were not equipped to fix the regulator or do the install (which is why it took 5 visits the first time to get it right).- The dispatch scheduling can be difficult about getting you an appointment. They seem to not appreciate that some of us have to take off work in order to schedule a visit.- The plumbers arent given a lot of info about the job, so often have to leave halfway through to go buy parts and materials. In some cases, there are special tools they need (e.g. pro-press) and have to go back to the shop to get. This can drag out the processOn the whole, I was pretty frustrated with the experience, UNTIL Uron (the plumber that came by today) visited. He was prompt, professional, saw the problem immediately, made a plan of what he needed to pick up and fix, and went to it. His work looks fantastic and Im optimistic the work is done well.Hats off to Uron!

  • Review 146 (2022-08-04 - Rating: 5)

    Kitchen sink was completely backed up with a horrible smell. Jose was on time, super nice and very polite. He even took the time to show us what was wrong. Within two hour it was cleared. We would definitely recommend Rescue Rooter to others :)

  • Review 147 (2022-10-23 - Rating: 5)

    The level of quality service was excellent. ARS rescue rooter send the tech out so quickly on a sat evening for leak in my water heter.He was very professional and explained everything clearly to me it was quick fixthank you for all your help

  • Review 148 (2019-07-24 - Rating: 5)

    We recently needed some work done on our plumbing. It started out as a rooter job, but after the supervisor, Carlos, came with his camera, it was definite we had other issues that needed attending to. He let us watch the camera screen. So our technition, Jeremy, got started right away digging up an area in the front. Jeremy is very knowledgeable and very personable. He respected us and our property and answered all of my questions. I will highly recommend him to my friends if they ever need such services. He fixed the problems and filled in the hole, making it look as good as new.

  • Review 149 (2019-07-22 - Rating: 5)

    Tyler, Carlos and their crew were very hardworking and contentious. They worked hard to resolve our plumbing problems over several days until we were satisfied with the results. Even though the cost of the work was more than we were hoping to pay, they always tried to be straightforward and honest with us about how best to resolve the problems long term.

  • Review 150 (2023-01-31 - Rating: 5)

    Showed up same day and quick repair. Other plumbers were a little more affordable but ARS showed up when I needed them.90 Day Warranty and Complimentary Camera Inspection of our sewer line.

  • Review 151 (2020-11-25 - Rating: 5)

    Jesus was excellent. The installation went smoothly and expertly done despite the small space he has to work in. He was very mindful of the small space and installed with that in mind. After install he went over the work and explained how the new water heater works. Very impressed and satisfied with the quality of work and professionalism.

  • Review 152 (2018-08-04 - Rating: 5)

    Today 8/3/18 I went to Home Depot to purchase a moem kitchen faucet.I also scheduled installation. I was able to get a same day installation appointment. Mr. Jesus P. arrived, very professional and knowledgeable about his work. He thoroughly explained what he was doing. My faucet had broken off inside, making it difficult to remove, but Jesus handled it with no problem He was able to replace the faucet, while giving recommendations for the future,He went above and beyond, and cleaned up what little mess there was. Your company is blessed to have such an awesome calm professionalperson such as Jesus. I did not feel ripped off...Thank you, thank you, thank you!! A completely satisfied customer who will rely on your company again.

  • Review 153 (2024-05-20 - Rating: 5)

    Elijah was great, professional, friendly, efficient, timely and polite they did a first rate job. I highly recommend ARS Rescue Rooter and Elijah.

  • Review 154 (2022-02-06 - Rating: 5)

    Jesus was very professional and thorough. Nothing would stump him. Whenever there was something unusual, he always assured me that he could take care of it and he did. Left everything clean and removed old water heater. I would definitely recommend this company.

  • Review 155 (2022-01-21 - Rating: 4)

    The price seemed a bit high and standard without regard to actual work or parts required, senior or military discounts.The man who did the service was EXCELLENT and explained everything very well. The end result was a truly professional install job. Before leaving he went over all aspects of maintenance and what to do if there was a problem later on.

  • Review 156 (2019-02-12 - Rating: 5)

    Jeremy came out at 645pm and tried to fix our clog for awhile. He wasnt able to so he came back at 845am the next day. He worked for a few hours to fix it. He and Carlos used the camera to check our lines. They were both very polite and professional. They were able to explain everything in a simple way I could understand. I was very pleased and will definitely recommend them!!

  • Review 157 (2019-01-18 - Rating: 5)

    Jeremy Martinez is a fantastic technician. He was professional, fast, and courteous in dealing with an emergency call we had. He showed up late that same evening to clear a main line after another well known company said they couldn’t get anyone out same day. He then returned to install a clean out and stayed onsite until the job was done. Could not recommend Jeremy more and he’d be the first we call if we ever have another issue.

  • Review 158 (2020-01-28 - Rating: 5)

    The Guy they sent to us was Fantastic! I’m sorry I forgot his name already. He was polite, clean and patient. I would definitely call them back. He took very good care of us and fixed our plumbing backup.

  • Review 159 (2020-03-30 - Rating: 5)

    I wanted my plumbing problem to be handled promptly with no haggling. So I called ARS/Rescue Rooter because of my past experiences with the company. The technician arrived within an hour. He was personable, polite, professional, and above all my invoice was the same price that was quoted to me on the phone. So my day was not ruined by having to call a plumber but turned out to be quite pleasant instead!

  • Review 160 (2024-07-03 - Rating: 5)

    Great professional technicians, communication and service call were made easy.

  • Review 161 (2023-10-07 - Rating: 5)

    I have used this company a few times and they have always been amazing, friendly, professional and hard working. They helped me every step of the way. Highly recommend them.

  • Review 162 (2022-07-30 - Rating: 5)

    We had the good fortune of Home Depot aligning our hot water heater replacement with ARS/Rescue Rooter LA East. Jesus Puga and his associate, Brandon, were the best plumbers we experienced in 38 years in this house! Jesus took the time to address all questions, respond politely in understandable detail, and was on time, considerate, and a true professional. Brandon was a model assistant and it was enjoyable to see how well they clicked together. They installed an electric hot water heater along with thoughtful installation/configuration of new copper and electrical, so that it was hidden and out of the way. They recommended/installed a ScaleRX water heater descaler as well as the Xylem instant hot water recirculating system, both of which we knew nothing about but now are very pleased to have, thanks to their recommendation. Their service set a new standard.

  • Review 163 (2017-08-12 - Rating: 5)

    Steve M did a great job. He worked quickly to clear my clogged sink and was very careful about keeping our home clean while working. He put covers on his shoes as well as the wheels of the rooter machine. When he left, there was hardly any mess.On the other hand, I was given a 7AM - 8AM appointment slot and Steve did not arrive until 9AM. I understand that service times vary for different jobs, but I was told that I had the first appointment slot for the day and that the tech would arrive on time.Overall five stars for Steves quick, clean, and professional work.

  • Review 164 (2021-07-04 - Rating: 5)

    Tyler and Vince were amazing. I felt they listened to my issues, gave multiple options for solutions and helped me find the most affordable solution. I absolutely felt they were looking out for my best interest. I’m a young, naive woman when it comes to plumbing and an easy target to take advantage of. They worked well together, were professional and very pleasant! I got to watch their assessment process and I learned a lot about plumbing, today! I actually enjoyed their visit haha.

  • Review 165 (2019-05-09 - Rating: 5)

    Your technician Jeremy was awesome. Very friendly and informative. He did a great job and left my bathroom clean as if no one had been working in it. Will definitely use Rescue Router again.

  • Review 166 (2024-12-11 - Rating: 5)

    THE TECHNICIAN WAS PROFESSIONAL, EFFECT AND CURTIOUS.

  • Review 167 (2018-11-25 - Rating: 5)

    The quality of work and professionalism was A1. Paid close attention to detail. Kept me informed on status of work performed. Offered suggestions and solutions to my plumbing problems. Ruben A. and Caesar were polite, professional, organized and neat. A truly wonderful experience to have 5 repairs all done perfectly the first time. Except for the repairs like a new faucet, you couldnt tell anyone was here. EXCELLENT ! ! !

  • Review 168 (2022-03-02 - Rating: 5)

    Jesus was my installer, and I cant say enough positives about his work. He is meticulous and tidy, and very good at his job. He went the extra mile to plumb everything in as compact an area in my basement as possible to avoid losing any space due to all the code updates that had to be done. He was also extremely careful when removing the old unit and transporting the new heater down to the basement. Again, I cant say enough good things about his work. Very glad Jesus was assigned to my job.

  • Review 169 (2019-07-08 - Rating: 5)

    Tyler came out to give me a quote for the repairs needed. He priced it out and even he though he offered a lesser price, with company approval, it was still more than we could pay. He did everything by the book and was polite. Although we didn’t go with the company Tyler did offer some very good tips and advice. I do recommend this company and if you do call them ask for Tyler!!

  • Review 170 (2023-03-05 - Rating: 5)

    They aren’t cheap, but they got a new hot water heater installed same day. The technician Elijah was great to work with, good communication, fast worker, did the job right, I would recommend him.

  • Review 171 (2017-08-15 - Rating: 5)

    Rich G and supervisor Francisco were utmost professional. Very impressed how knowledgeable they were, and kind, not pushy. They offered multiple solutions to our plumbing problems, starting from least expensive to very expensive, but from temporary fix to a permanent solution. I love that I can call them on a Sunday afternoon and they sent someone within an hour! And dont forget to look for coupons which are readily available online. Thanks for a job well done!

  • Review 172 (2024-10-18 - Rating: 5)

    Great friendly service and handled all my sink issues. Thank you! I would absolutely use you all again!

  • Review 173 (2019-05-07 - Rating: 5)

    I have used ARS Rescue Rooter for a couple of years now, and each time I am struck by how friendly and honest their plumbers are! Jeremy Martinez worked with me today, and he did an outstanding job replacing our old toilet and cleaning out the shower faucet. He was so personable, and explained all of my options clearly and concisely. I HIGHLY recommend ARS Rescue Rooter for all of your plumbing needs!

  • Review 174 (2023-02-10 - Rating: 5)

    First time I call ARS, I’m completely satisfied with the service. Margarito was so professional to explain me everything!!! Thank you so much, and of course , if in the future, I have any plumbing problem , ARS will be the place to call. Highly recommend!!

  • Review 175 (2024-04-25 - Rating: 5)

    Great job tech knew what he was doing they were able to schedule a same day appointment which I truly appreciate.

  • Review 176 (2023-03-11 - Rating: 5)

    Oh my god , where do I do i start and explain how thankful my family and myself are to this company and the great technician by the name of Jose for coming out and fixing my clogged toilet that was preventing us for using our toilet. After having two other local companies in rancho cucamonag come and unable to fix the problem and asking us to sign a contract for main server cleaning. Jose came to took the time to take off the toilet and fixed the problem correctly. Kids toy was stuck and he fixed it. HEROS do come in uniform. Thanks RESCUE ROOTER !!!

  • Review 177 (2019-07-31 - Rating: 5)

    We were having trouble with our water heater (no hot water, pilot would not light). It was a 10 year old water heater and it was time for a new one anyway. I called home depot who contracts with ARS and they were able to send out a plumber, Tyler, the next day. Tyler explained our options in detail, including a possible repair rather than replace. He also went over the different options we had to replace the water heater. After he answered all my questions, we decided on a new water heater. Tyler was able to start the replacement right away (which was great because we had no hot water) and he completed the job within a few hours. After the job was complete, he explained how to both operate and maintain the water heater. We are very satisfied with the work Tyler provided and we are enjoying having our hot water back again!

  • Review 178 (2022-08-31 - Rating: 5)

    Professional, courteous and completed the work as promised with no surprises...Margarito couldnt have been nicer and Rose was just as nice on the phone....Thank you. I will use your services again! Very happy!!!

  • Review 179 (2023-01-19 - Rating: 4)

    Russel was very courteous person.The price of the service was tremendous high. I am looking for a plumber to use all the time but your service charges are way to high

  • Review 180 (2019-08-14 - Rating: 5)

    Vince and the ARS team were absolutely exceptional in installing our water heater. They had the lowest price of all the plumbers I had called, but that did not mean they had the lowest service. Vince worked around my schedule and my location, finding solutions to our scheduling idiosynchresis. All in all, I’d trust ARS with just about anything, because they will always maintain that high, high level of commitment and service.

  • Review 181 (2019-05-07 - Rating: 5)

    They were very quick to respond. They came within an hour of calling. $59 for running the snake through the drain. Cleaned quickly. They gave me a free camera run for me to see the problem in the drain pipes. Didnt force me to buy more services.I am happy. If I need to, I will call them again.

  • Review 182 (2019-08-18 - Rating: 5)

    Jeremy was very professional getting my toilet leaking problems solved in an efficient way. This is my 3rd time using them in 2 years. Also originally the after hours dispatch accidentally made an appointment with the Torrance office and the lady Lee (Lea?) did a great job to make a last minute change to get me accommodated. Will definitely use them again.

  • Review 183 (2022-06-21 - Rating: 5)

    Jesus and Uron did a fantastic job installing my water heater. They were great at explaining all my choices and I got an education about my plumbing as well. I would definitely have them back to do more plumbing work in the future.

  • Review 184 (2020-01-15 - Rating: 5)

    We needed our water heater replaced. Jesus came out and took care of it. He was very nice and very professional. We will be requesting him should other plumbing issues arise, and will definitely recommend him to our friends and family.

  • Review 185 (2019-04-18 - Rating: 5)

    The gentleman who came to my home was very polite and explained everything to me before doing any work. He kept my bathroom clean and was respectful of my home. He fixed what he came to fix and told me ways to prevent future expenses or repairs. Very satisfied with his work.

  • Review 186 (2019-06-01 - Rating: 5)

    Rescue Rooter was available to solve my plumbing problem within an hour. They accommodated my schedule. Both men were professional, offered me several options for care of my pipes. They were quick and thorough. I would definitely recommend this company. Gina Shaw

  • Review 187 (2021-03-08 - Rating: 5)

    Tyler came on time, was very personable and explained why,what and how he was going to do my job. He was very informative. He asked if we were seniors, AAA members etc and wrote up a quote which we thought was fair and accepted so he could proceed with the job. The job took 15 minutes. Neat and clean

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