Monkey Wrench Plumbing, Heating, Air & Electric

Located in Covina, California

Address: 599 S Barranca Ave L107, Covina, CA 91723, United States

Phone: +1 626-428-3306

Rating: 4.8

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Comments

Review 1 (2024-10-04 - Rating: 5)
We had a very bad clogged sink - thankfully Carlos Y was able to come through the same day and fix it. Extremely professional, personable, and hard working. Will definitely call Monkey Wrench for all future issues!

Review 2 (2024-10-15 - Rating: 5)
I recently needed to repipe my house and install a new water heater. Rick from Monkey Wrench was the lead Technician. Ricks knowledge of Tankless water heaters is second to none.The Team, led by Rick, was a pleasure to work with. Their professionalism and expertise made it the best encounter I have had with a large company.His Team went above and beyond. Jose Z. was the Technician in charge of performing the repipe. His professionalism and attention to detail were above par. Jose and the Team encountered a few issues during the repipe due to the old pipes. He walked me through the problems and solutions.The Monkey Wrench team was outstanding, with quick responses and communication.I highly recommend Rick, Jose, and the rest of the Team for any plumbing issues. Their expertise and dedication make them the best choice for any plumbing needs.As the old saying goes, You get what you pay for. I definitely got more than I paid for.

Review 3 (2024-07-23 - Rating: 5)
Ruben is an outstanding representative for Monkey Wrench. He has been thorough in his evaluation of work to be done at my house. Then, he used his experience and skills to complete the work. He is professional, kind and caring.

Review 4 (2024-07-09 - Rating: 5)
Monkey Wrench was top notch! I was highly impressed from the moment I called to schedule a service. Gaby was super informative and was able to answer all the questions I had! Chai was super friendly and quick in diagnosing the issue. He completed the job super efficiently and highly recommend!!

Review 5 (2024-05-23 - Rating: 5)
Ive actually never come across a company as organized as Monkey Wrench.Their communication was stellar. They even sent me a video about the plumber who was to come out and do the work so I can get to know him before his arrival. This might seem extraneous or unnecessary (probably is) but it was a nice touch.My installer Enrique was very clear in his communication and solved my problem within the first 30 seconds. I know that may be unique to me, but overall I could tell even if the problem was more complicated, he wouldve been able to solve it without issue.I can whole heartedly recommend them for their communication skills and level of service.

Review 6 (2024-12-13 - Rating: 5)
Bradley was great. He came out to check out my plumbing issue and went through everything so I inderstood

Review 7 (2024-06-11 - Rating: 5)
Daniel did a great job with our electrical issue. He was professional, curteous, and not in a hurry. He made sure the job was done right. I would definitely request Daniel for future work!

Review 8 (2024-03-12 - Rating: 5)
Luis was excellent, knowledgable and courteous and very timely. Completely satisfied. Initial call into the office to schedule an appointment was totally professional. Frequent updates by text or phone on ETA etc. A very positive experience. Highly recommend this company

Review 9 (2024-05-23 - Rating: 5)
Terrific, Professional, Friendly! David G., came out to service the AC, he was very efficient, and professional! This company is FIVE STAR, at what they do, as they originally installed my HVAC system. Put them on your list for your go too servicing needs! 🤩

Review 10 (2024-10-23 - Rating: 5)
Luis came over and looked at the leak. Examined the leak and investigated everything as thoroughly as possible . He knew what he was doing, was respectful, made sure I knew what he was doing before proceeding. Would definitely recommend and will be using this company again.

Review 11 (2023-06-15 - Rating: 5)
Every employee I interacted with was fantastic; on the phone and in person. Everything happened quickly from the time of my first call to service being completed.They kept me informed and explained everything.Both the technician who did the estimate and the one who did the install were knowledge, explained everything to me, and were extremely kind and professional.The company proactively communicates and uses real time technology to keep you informed about next step and exactly when to expect someone to arrive at your house.My home is old and they were able to trouble shoot using my space well, avoiding stumps, and rerunning gas lines through fences.I highly recommend and will use this company again.

Review 12 (2023-07-12 - Rating: 5)
Wow, Monkey Wrench Plumbing is such a professional company! Rick & Mario came to replace our water heaters and did an excellent job. They were polite, did a great job explaining everything, and overall had a great experience. They actually worked into the night just to get the job done. Would recommend and will definitely contact them for any future plumbing needs!

Review 13 (2023-04-12 - Rating: 5)
Highly recommend Monkey Wrench for all plumbing needs. We have worked with other companies before, but Monkey Wrench way surpassed all previous experiences. Ruben was professional, efficient, thorough, clean, high tech and made some great recommendations. They came ASAP to an emergency situation at our business and allowed us to work while they took care of the problem. We will only be using Monkey Wrench from now on.Thank You!!!

Review 14 (2023-07-28 - Rating: 5)
Rick and Mario came by and were just solid nice and professional guys. Very informative regarding the work they were doing and generous with their explanations. The work they did was great! Would definitely use them again.

Review 15 (2024-01-10 - Rating: 5)
Excellent work! Came next day for gas repair after gas company shut me off for multiple leaks. Had me fully repaired in 2 hours at a good price. Highly recommend!

Review 16 (2022-09-15 - Rating: 5)
I was very impressed with Monkey Wrenchs professionalism--great communication, branded truck, technicians uniform, state of the art technology for servicing. We had the pleasure of Luis who came out to do our annual scaling of our tankless water heater. He was very thorough, took pride in his work and was a pleasure to have in our home. We will definitely call Monkey Wrench again and hope to have Luis as our technician next time.

Review 17 (2023-11-27 - Rating: 5)
Jose Zaragoza is an excellent plumbing technician, and a very complimentary representative for MonkeyWrench. Jose was on time, courteous, professional, knowledgeable, and all-around extremely helpful and having me understand my new water heater and its maintenance. I am very very happy with MonkeyWrench and the representatives they have sent to address my issues. One would be very hard-pressed to find a plumbing technician better than Jose. Thank you!

Review 18 (2024-03-11 - Rating: 5)
Just had a service with Ruben at Monkey Wrench and he did an excellent job. My project was complicated and Ruben performed the extra work of engineering a solution and to track down the very scarce parts for the German-made fixtures.

Review 19 (2023-02-15 - Rating: 5)
I work for a water filter manufacturer, LifeSource Water Systems. After an installation for one of our customers there was a concern for water flow in one bathroom. After inspection we determined it necessary to have a Plumbing contractor come on and assess. We called Monkey Wrench and quickly determined, after a conversation with Amber, they were qualified to do the job for us. Henry did initial assessment and determined what needed to be done. Our customer was scheduled a few days later to perform the work needed and Henry came back with Eddie to complete the job. They were quick and efficient and handled themselves in a professional manner while at the customers home. We would like to thank the whole team at Monkey Wrench and will use them again in the future as the need arises. We would recommend to anyone that needs a qualified & competent plumbing company to use Monkey Wrench!-LifeSource Service Manager, Rob

Review 20 (2022-10-07 - Rating: 5)
My tankless heater wasn’t working and they sent a repair technician, Rick Aguirre, within hours of my phone call. He was very polite, kind, professional, and great with my big dog :) Rick diagnosed the problem within minutes upon arrival and fixed it in less than 30seconds. He didn’t charge me for the service. I highly recommend this company and absolutely recommend Rick! I will call and request him if I ever need assistance again!

Review 21 (2023-05-02 - Rating: 5)
I have been using Monkey Wrench for servicing my AC/heating unit. The company took over La Canada Air, who we used for years. Monkey Wrench kept all of the La Canada Air employees on their staff which I greatly appreciate. The guys working for them in this department are great and they are familiar with our house. They give professional, honest service.

Review 22 (2022-08-24 - Rating: 5)
Rick and Alex arrived not only on time, but a bit early. They diagnosed our problem in short order - dead 16-year-old tankless water heater - and provided us with options for replacement. They installed the new unit - a substantial improvement over our old one! - the same afternoon. They were polite and professional, and Rick answered all our questions and explained everything we needed to know. They did a neat, professional job, and left the area in good condition. I highly recommend Monkey Wrench.

Review 23 (2023-01-12 - Rating: 5)
Kai and Octavio are great!! They fixed a complicated problem with my outdoor drain and a sump pump that another plumbing company wouldn’t (or couldn’t) handle. They were on time, professional, and got the job done right. Will definitely use them again!!

Review 24 (2022-11-01 - Rating: 5)
I loved the attention to customer service at Monkey Wrench Plumbing. Every staff member I spoke to down the line was extremely friendly and committed to getting my problem fixed.....from Katie, who scheduled the appointment, to Mauricio and Justin on the service team who got my water heater fixed fast and for a fair price. Monkey Wrench Plumbing employs cool friendly people who offer great customer service and quality work....thank you!! ✌️😎

Review 25 (2022-10-14 - Rating: 5)
Eddie & Alex were fantastic! The communication was on point, very professional, the work they did was efficient & explained exactly what the problem was & how they were fixing it. It was a lot of work. I will use them for my plumbing needs from now on. Excellent company, fair pricing & the job was done right.

Review 26 (2022-08-17 - Rating: 5)
Felix was on time and really great to work with. He solved our initial back-up problem very quickly, then did more diagnostics to make sure we knew our situation and our options . After viewing video of the main line, we agreed with Felix that additional work (hydro jetting) would buy us more peace of mind - he came back for a second day to make sure we were satisfied with the hydro jet and showed us new video of the cleared drain. This mainline has had on-going issues, but Felix has done the best job with it. We finally have a little peace of mind.

Review 27 (2023-02-17 - Rating: 5)
Rick at Monkey Wrench has worked for my wife and me in two locations related to our tankless water heaters...new install, maintenance and consultation. He is extremely knowledgeable, professional, timely and generally great to work with. He and the people and Monkey Wrench come with our highest recommendation! C & E Booth

Review 28 (2024-12-04 - Rating: 5)
Great technician and very helpful. He was actually the guy that installed our new furnace. Thanks to him and the team.

Review 29 (2022-08-30 - Rating: 5)
First, Excellent communication and ability to follow the technicians whereabouts before arriving. Appointment was for water heather maintenance and first time using their services. Rick Aguirre was perfect, he informed me of the process and timing. Very courteous and friendly.

Review 30 (2023-08-23 - Rating: 5)
Monkey Wrench Plumbing always comes through with the most professional service. Eddie was wonderful, courteous and walked me through every step. Thank you.

Review 31 (2024-07-09 - Rating: 5)
Alfredo and his crew were friendly and professional in all the work they did for us.

Review 32 (2024-10-23 - Rating: 5)
Tony was very professional and knowledgeable and what he does.

Review 33 (2022-11-09 - Rating: 5)
I called them to ask for gas line leak location and repair services at home. The technician was prompt, courteous and knowledgeable. He also kept me informed regularly about his findings and recommendations. While further work will be needed I am confident that this will be completed in a timely manner.

Review 34 (2022-09-02 - Rating: 5)
My air conditioning stopped working on one of the hottest days. A Monkey Wrenh technician was able to come in minutes and diagnose the cause. I. Loved that I got a live person on the phone, even after hours. I will definitely use their service again.

Review 35 (2022-05-31 - Rating: 5)
Enrique was courteous, professional and knowledgeable. He explained the problem and offered options on repair for my tankless water heater. He made sure to double-check the connections before leaving. I would use monkey wrench plumbing again.

Review 36 (2022-08-31 - Rating: 5)
Justin Khalifehzadeh did an outstanding job of installing a new toilet and replacing a toilet seat that was not suitable. He went out of his way, gave generously of his time, and was skilled, professional, and responsive. I highly recommend Monkey Wrench Plumbing and will call upon the company and Justin, in particular, for all my future plumbing needs.

Review 37 (2023-04-12 - Rating: 4)
Although I did not receive a call to update the appointment window (as promised) the technician Luis more than made up for it with his professional demeanor, politeness and knowledge. The appt. was over in no time and I am pleased.

Review 38 (2024-11-26 - Rating: 5)
Great Service. Jonathan was knowledgeable and professional.

Review 39 (2022-08-18 - Rating: 5)
Felix and Elias were super helpful, friendly, quick and professional. Felix knew exactly how to fix my issue and provided a couple options. I would trust him to fix any plumbing issue I had in my home, and would definitely hire him again. 10/10

Review 40 (2023-05-03 - Rating: 5)
Outstanding initial encounter to assess my condo renovation projects heating needs! Jeremy inspected the original, ancient wall furnace in my unit and collaborated with Monkey Wrenchs home office to ensure that the scope of my project was understood. I feel confident that this initial visit and the ensuing installation will fully resolve my heating needs, and increase the energy efficiency of my home. Thank you Jeremy and Monkey Wrench!

Review 41 (2022-09-03 - Rating: 5)
True professionals, and honest as the day is long! Luis Muniz is an expert in his field. Monkey wrench is the best plumbing co. Ive ever hired. Would not think of hiring another Plummer! I highly recommend them!

Review 42 (2023-03-07 - Rating: 5)
My Monkey Wrench technician, Josh, did an excellent job performing annual maintenance on my Noritz tankless water heater (which Monkey Wrench installed in 2018 and which has worked flawlessly ever since, providing endless instant hot water). Thanks, Josh!

Review 43 (2023-08-30 - Rating: 5)
From my initial phone call to my interaction with the technician Eddie, the customer service is outstanding. Highly recommended Monkey Wrench Plumbing!

Review 44 (2023-03-07 - Rating: 5)
Overall great service. After having issues with our tankless water heater, Enrique the technician explained everything in detail, and gave us all options we had to take care of the problem. Will recommend to family and friends.

Review 45 (2022-06-02 - Rating: 5)
Rick showed up on time. He was amazing and reassured me that the system wasnt the issue. I totally felt understood and got detailed instructions on how to resolve the problem. Highly recommend him!!

Review 46 (2022-09-01 - Rating: 5)
Formally known as Lacanada heating and air. I have used David in the past and would recommend him highly. He is most professional arrives on time and extremely courteous. He is an asset to the company and I will use him in the future as well.

Review 47 (2022-11-21 - Rating: 5)
Ruben, Jose, and Josh are awesome and we’re willing to work with my situation! All is good and what has been apparently an issue before we bought the house is no resolved. Yay!!!

Review 48 (2023-01-10 - Rating: 5)
Was in need of HVAC inspection and filter changing on property with ADU. Monkey wrench was vey responsive and Kennth Franklin arrived and was very insightful, descriptive, answered every question I had and was patient with me. I am part of the “explain it to me like I am a 2 year old “ clique and am not afraid to learn. Through Ken’s explain actions and knowledge it helped me to be more aware about the upkeep and maintenance of the HVAC systems.

Review 49 (2022-08-31 - Rating: 5)
Luis was awesome! He came and was very professional and personable! He explained the issue and fixed it! I appreciated his expertise! Would highly recommend!

Review 50 (2022-10-19 - Rating: 5)
Profesional service they gave me a time and the the repair men was right on time ,Rick Aguirre explain in details the work it needed and recomended what to expect and to do Rick peformed the work I needed out come was great Rick is the men, and will highly recommend for who need the trust worthy servicerecommend

Review 51 (2024-06-11 - Rating: 5)
Great service. Walked through the options and even helped solve some unrelated dryer problems.

Review 52 (2022-09-01 - Rating: 5)
Pleasant installers to work with. Installation was quick and professional. Great job.

Review 53 (2022-09-02 - Rating: 5)
Mike was prompt, friendly and extremely gracious. He fixed the problem immediately and didnt even charge me since it was so quick. When was the last time a company did THAT? These guys are the best.

Review 54 (2024-08-15 - Rating: 5)
Monkey Wrench was fantastic! Fast and EXPERT!My job was complex, a duel Zoeller sewage pump system that needed repair, so it involved plumbing, electrical hookup, and a solid knowledge of heavy-duty pumping equipment. Michael showed up in the morning, knew Zoeller systems inside and out, knew the best replacement parts and all the recommended procedures, and by the afternoon, it was all working perfectly to factory specs. Mike is Zoeller certified. Also, the company’s customer support was first class. I contacted them with my technical issues through their website and thirty minutes later they emailed me back saying their techs had read over my sewage breakdown description and could fix it no problem.They had an opening the very next morning and I jumped on it and am so glad did. And this may seem minor but just like Uber or Lyft I get a message a half hour before the technician arrived with his smiling photo saying he was on his way. Fair price, not dirt cheap, but pros who know how to get the job done right.

Review 55 (2023-03-01 - Rating: 5)
Top notch service. Ruben was professional and very knowledgeable. They came next day and fit me into their schedule. Would highly recommend

Review 56 (2022-10-26 - Rating: 5)
Eddie was amazing. Showed up on time, diagnosed the problem, walked me through what he was going to do, checked in with me throughout the process, cleaned up everything when he was done...it was GREAT! Thanks Eddie!

Review 57 (2023-05-03 - Rating: 5)
David was on time, very professional and did a fantastic job... I would recommend David service for future work needed to be done Im was very satisfied with his work thank you David...

Review 58 (2023-05-02 - Rating: 5)
Rick who came to give me a quote on a tankless water heater was very professional, knowledgeable, and helpful in giving me all the information I needed to make an informed decision.

Review 59 (2024-01-17 - Rating: 5)
Both Luis Munoz and Alfredo were smart, knowledgeable, friendly, and excellent listeners. They answered all my questions.

Review 60 (2022-08-31 - Rating: 5)
Justin was awesome. Very knowledgeable, and got the job done quickly and efficiently. Will definitely use Monkeywrench again.

Review 61 (2022-12-07 - Rating: 5)
Luis was Excellent. He took all the time I needed to understand while doing a very good job explaining. Thank you Luis and Monkey Wrench

Review 62 (2023-09-19 - Rating: 5)
Men did a fine job. Made me feel I was in good hands, were friendly, and I would use them again for any needed job.

Review 63 (2023-06-15 - Rating: 5)
Luis worked well with the Rinnai techs and solved my complicated commercial tankless problem that’s been plaging me for years.

Review 64 (2022-10-21 - Rating: 5)
Great experience! Eddie did a wonderful job. Would absolutely use them again and recommend them to anyone. Thank you!

Review 65 (2023-07-25 - Rating: 5)
Felix was the Best ! So helpful and explained everything to me always ! He even checked up with all the work !

Review 66 (2022-09-14 - Rating: 5)
Freddie was on time and on point. Diagnosed the problem, did a preliminary cartridge clean up and replacement, and problem solved. Great service and communication.

Review 67 (2023-03-08 - Rating: 5)
Took time to diagnose roof leak. Gave pictures, measurements, estimates. Explained clearly, answered questions. Didnt try to push a product or service.

Review 68 (2022-06-16 - Rating: 5)
Luis was super knowledgeable and friendly. Would recommend you ask for him when making an appointment with Monkey Wrench Plumbing!

Review 69 (2023-05-03 - Rating: 5)
Very professional and took the time to clearly explain what he did and recommendations to our system. Will definitely use them again.

Review 70 (2022-11-01 - Rating: 5)
Rick was extremely helpful and kind. He explained everything very well and answered all the questions that I had

Review 71 (2023-01-20 - Rating: 5)
Enrique was great! He fixed the problem quickly and we are so happy. He went above and beyond!

Review 72 (2024-06-11 - Rating: 5)
Luis was efficient, well mannered and knowledgeable. Thank you!

Review 73 (2024-05-10 - Rating: 5)
We had a great experience with Monkey Wrench. They replaced our shower valve that was damaged by another plumbing company. Their team, Bradley, Alfredo and Jesus assessed the situation and was ready to repair it. Each of them were friendly, professional, experienced, and knowledgeable. They explained everything step by step and kept a clean working space. We highly recommend they services.

Review 74 (2023-03-02 - Rating: 5)
Had our HVAC ducts cleaned and repair. They crew was very friendly, professional and they did great work.

Review 75 (2022-11-09 - Rating: 5)
Rick was awesome very helpful knowledgeable and professional. The work was fast and excellent.

Review 76 (2023-06-14 - Rating: 5)
Rick was knowledgeable and patient. He answered all my questions and got the job done.

Review 77 (2022-09-01 - Rating: 5)
Monkey Wrench came out to flush my tankless hot water heater. Very professional and kept me posted every step of the way.

Review 78 (2022-11-25 - Rating: 5)
Found the problem. Recommended the solution. Since it could not be done at this time since the part was not here, they left and said they would return when the part was on site. No charge for their time and this service

Review 79 (2022-10-05 - Rating: 5)
Friendly and professional. Arrived on time and worked quickly and efficiently. I will definitely use them again.

Review 80 (2022-10-05 - Rating: 5)
Everyone was great at communicating, and I appreciated the multiple options they provided. Ruben did great work!

Review 81 (2024-11-20 - Rating: 5)
Had a leak in my water softener. Ruben was sent to repair the leak. He had it fixed in minutes but stays to make sure it ran through the cycle correctly. Thanks Ruben

Review 82 (2022-06-21 - Rating: 5)
Luis was great - quick response, high quality. Great communication from Monkey Wrench. Thank you

Review 83 (2023-01-28 - Rating: 5)
Excellent service and provided several options to repair or replace outdated equipment. Honest and upfront…. Will use again.

Review 84 (2023-07-25 - Rating: 5)
Good company. Obviously treat their employees well, because they are also good people.

Review 85 (2023-07-26 - Rating: 5)
Alan is a very conscientious worker and no complaints working in the attic with 120 degree temperature!

Review 86 (2024-03-11 - Rating: 5)
Professional, friendly and polite. Great service. Will use again. Great service.

Review 87 (2022-12-12 - Rating: 5)
I called Monkey Wrench for service a few times. They are really great.

Review 88 (2023-03-15 - Rating: 5)
Ruben was knowledgeable and professional .we look forward to a quote.

Review 89 (2023-09-05 - Rating: 5)
Ruben, Kevin and Eliseo worked on the main line at my property. Ruben is superb. He was helpful, hard working, professional, patient and honest. Kevin (Alex) is excellent. He too is very professional, extremely respectful and hard working and Eliseo is exceptional, his work performance outstanding. All three make a good team. I definitely will be working with this company again.

Review 90 (2023-06-27 - Rating: 5)
Manual was amazing and very professional. Give that man a raise

Review 91 (2023-05-01 - Rating: 5)
Kai did a great job repairing my leaky shower valve!

Review 92 (2023-10-24 - Rating: 5)
My experience with Monkeywrench was excellent from start to finish. Henry was courteous, conscientious, professional. He made sure that the repair was done correctly, and went the extra mile to make other components right. I will use this company again! Thank you!

Review 93 (2022-09-15 - Rating: 5)
Very please with the work Luis Munoz had done,He was very profectional.Thank you again Luis

Review 94 (2022-10-13 - Rating: 5)
Enrique and Jose were very friendly, confident and efficient!

Review 95 (2023-11-27 - Rating: 5)
David has been giving service to my HAVC unit for many years now and it is a pleasure having him as our technician. He has knowledge of his trade and makes throughout investigation of the system when he comes. I ask for him every time we do our annual service.

Review 96 (2023-03-25 - Rating: 5)
Great service I am now toasty warm after they fixed my furnance

Review 97 (2022-11-05 - Rating: 5)
Felix Marin is a very nice person and offered me a discount.

Review 98 (2023-03-07 - Rating: 5)
Mr Luis Munos did a fine job as a fine gentleman that he is.

Review 99 (2023-04-28 - Rating: 5)
I cannot recommend Monkey Wrench enough! What started out as a sewer line issue, became an emergency main line issue and Felix and his team were able to proactively, professionally and promptly take care of us. Not only were they able to quickly identify the issue and solve the problem, they provided great recommendations and never felt like they were upselling. Felix and Elias were even able to come back to make sure everything was OK with our irrigation system that was damaged with the main line repair.

Review 100 (2022-11-01 - Rating: 5)
Rick convinced me with his knowledge to have the work done!

Review 101 (2023-08-03 - Rating: 5)
Noe was here on time, worked diligently, and completed the job professionally.

Review 102 (2024-05-11 - Rating: 5)
Monkey Wrench came, they saw, they fixed. Our 64 year old waste line from our kitchen and laundry was nearly closed up and our Tech had it flowing like 1999 in just a few hours! Thank you Monkey Wrench

Review 103 (2023-06-14 - Rating: 5)
Used this company in the past and will keep using them. Technician is knowledgeable and thorough. Great communication and service is fantastic! Highly recommend for plumbing needs.

Review 104 (2023-09-26 - Rating: 5)
Replacing a faulty shower controller. It turned out to be a much more complicated job that it appeared once the wall got opened (crazy stuff with the existing piping), but Kai did a great job of finding a solution and when all was done, it looked and worked great.

Review 105 (2023-07-25 - Rating: 5)
Eddie Melgoza, was knowledgeable fast and friendly. Thanks, Eddie

Review 106 (2024-07-09 - Rating: 5)
Yes excellent service

Review 107 (2022-09-14 - Rating: 5)
Great service. Very responsive and professional. Would recommend

Review 108 (2023-04-04 - Rating: 5)
Re: Tankless MaintenanceJosh Perez was our technician today who completed the tankless maintenance. He was very knowledgeable and patient about the maintenance process, explained things clearly and completed it efficiently. He also provided very useful information about some changes we can make in the future to address the hardness of water clearly explaining each option. We thank him for his work today and highly recommend him!We also thank Mauricio for the earlier coordination over the phone.

Review 109 (2024-04-29 - Rating: 5)
Ozzy was a great technician!

Review 110 (2023-05-15 - Rating: 5)
Rick Aguirre and Mario Ceja performed the project [removed the broken tankless water heater and replaced this with a new system] in a relatively tight closet space and in a time frame shorter than I had anticipated. I was impressed by Mr.Aguirres professionalism and craftsmanship. Thank you for following up with our phone calls, Rick, along with Kevin at the main office.

Review 111 (2022-10-17 - Rating: 5)
We had issues with bathroom sink clogged. Felix came to our rescue. We was professional, quick and got the issue resolved. We also appreciate that the response time to send a technician was under an hour. Overall great service and would definitely use them again and recommend them.

Review 112 (2022-09-14 - Rating: 5)
I called Monkey Wrench and they sent over Ruben & Jesus to fix my A/C leak and they did a great job. They were on time, friendly, professional, patient and explained everything to me in detail. They fix the problem to my satisfaction. Before calling Monkey Wrench I had a home warranty with American Home Shield and they only took my money and they didnt fix anything. The vendor they sent over from a A/C company called Climatech didnt want to do the work and said it was a plumbing issue. Do not use these companies they are the worse! I highly recommend using Monkey Wrench they are great! Ruben & Jesus were awesome! Im happy they are a part of the Monkey Wrench team. Thank you!

Review 113 (2022-06-16 - Rating: 5)
15 year old water heater finally gave out one day. I called several companies and Monkey Wrench was the only one that was able to send a tech within the same day. The technicians original assessment was that some parts need to be replaced, but if that didnt work, then the entire heater would need to be changed out. The original estimate to repair parts was $1700 versus $3000 to replace. The tech came back the following morning and replaced the parts, but the water heater still did not work. But they were able to replace the water heater the same day and only charge me the difference. I will say the company has GREAT customer service. I got several text messages and emails letting me know when someone would show up and even included a picture of the tech. Jonathan Bruce, my tech was great and very professional. He explained everything very clearly. The only thing I CANT comment on is their pricing since I did not have time to shop around to compare.

Review 114 (2023-08-16 - Rating: 5)
Really professional, honest plumbers. Highly recommend!

Review 115 (2022-09-22 - Rating: 5)
Justin was fantastic. Knowledgable, professional and great to work with. He walked us through everything and made fixing our plumbing issue a lot less stressful than wed anticipated. Highly, highly recommend these guys.

Review 116 (2023-03-31 - Rating: 5)
David and Leah are super pleasant and very knowledgable. Great service!

Review 117 (2022-08-17 - Rating: 5)
Luis Castillo arrived on time. He was knowledgeable, professional and clean.He kept all his promises on the work to be done. The tankless water heater works perfectly.The wall patch work by Lupe - flawless!!

Review 118 (2022-12-08 - Rating: 5)
Cant say enough good things about Sean. He is so talented, knowledgeable and does a fantastic job !!! He also goes the extra mile to make sure youre happy .... and I am so happy !!!

Review 119 (2022-09-02 - Rating: 5)
David Castro was professional and efficient. He identified the AC problem and fixed it quickly. Im completely satisfied with his service call.

Review 120 (2023-07-22 - Rating: 5)
On time , also very professional, and the explanations are very clear!

Review 121 (2022-10-12 - Rating: 5)
Luis is very professional. He knows plumbing. He wore foot coverings and cleaned the area before leaving. Highly recommend!

Review 122 (2023-06-14 - Rating: 5)
Enrique arrived before I expected anyone to respond! He replaced the warranty parts, told me what to expect, and was done in an hour. Wow! Thank you, Monkey Wrench!!!