North East Air Conditioning Heating & Plumbing Inc.

Photo of North East Air Conditioning Heating & Plumbing Inc.

Located in Converse, Texas

Address: 107 Station St, Converse, TX 78109, United States

Phone: +1 210-658-0111

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • HVAC contractor
  • Air conditioning contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-14 - Rating: 5)

    Bobby arrived Saturday morning as planned after the service call yesterday. After looking at the cut off valve it was evident that he needed to return to the shop and get the appropriate parts that he didnā€™t have at the moment. I appreciate the fact that he knew exactly what he needed and proceeded to do it right. He dug out the area as necessary and answered all of my questions. He quickly repaired the cut off valve, it looked great, and he restored the work area. He has done very good repairs for my elderly mother at her home and we appreciate him. Excellent professional service!

  • Review 2 (2024-11-11 - Rating: 5)

    The technician, Anthony, is my hero. I thought I had a significant issue that was going to be costly, but Anthony did a quick diagnosis and determined the issue was very minor. I was so relieved. I so appreciate his honesty and professionalism, which is why I wonā€™t call anyone else. Thanks North-East and God bless.

  • Review 3 (2024-12-29 - Rating: 5)

    We use Northeast htg ,a/c & plmbg have never let us down. Julian was on time, professional & polite. We appreciate a job well done & thats what they do.

  • Review 4 (2024-09-05 - Rating: 5)

    North East was top-notch service. They were able to fit me in the next day. Ralph, the technician arrived on time and talked me through the entire maintenance performed. He offered suggestions for more efficient operation and was friendly throughout the visit. Highly recommend this company for your HVAC maintenance needs!

  • Review 5 (2024-12-19 - Rating: 5)

    Jason was the best AC Maintenance guy I have ever had. He explained everything at my inherited property. Might have to change my current service to NE Air mostly because of Jasons customer service. Thank You for taking care of my childhood home.

  • Review 6 (2024-11-13 - Rating: 5)

    Paul did an amazing job! He was able to install a new toilet, and fix the other two toilets in my house. He worked quickly and efficiently, and was nice to talk to when answering my questions. I definitely recommend this company to anyone who has plumbing issues.

  • Review 7 (2024-07-02 - Rating: 5)

    We noticed our drain was clogged about 8:30 in the morning so we called North East. They were able to send a technician out within an hour. George did a great job, he argued all the drains and was able to clear the clog in no time at all. I would definitely recommend them. This is a family owned and operated company and the level of service definitely shows.

  • Review 8 (2024-10-24 - Rating: 5)

    Always excellent! My mom has been using these guys since I was a kid. Honest, sympathetic and sincere. I recommend them for all AC, heating and plumbing needs!!

  • Review 9 (2024-10-18 - Rating: 5)

    We own an airbnb and the AC went out on Monday Afternoon. We called NorthEast AC and Charles came out that same afternoon. Recognized that the problem was the blower motor. Ordered one and they put it in the next day. Fast and Fantastic service as usual.Guest came in 2 hours after they finished and never knew the difference.Would highly recommend for your AC Service.

  • Review 10 (2024-08-23 - Rating: 5)

    Charles Curtis cheerfully & efficiently installed my new coil today! So far everyone at North East AC & plumbing has pleased me with great service. They have all been well informed & patient with my many questions!

  • Review 11 (2024-09-03 - Rating: 5)

    They showed up at the exact time that was expected. Paul was very knowledgeable of the problems I needed corrected. The work was completed quickly. Thank you. Will definitely use this company for any future plumbing concerns

  • Review 12 (2024-07-09 - Rating: 5)

    Charles Curtis and Ralph Flores were both very courteous and professional, they were able to get our AC up and running better than ever and were both extremely prompt and/or early (with notice!). We are extremely happy with the work they did and would recommend and use their service again. Special shout-out to Ralph, he was great and really put in some good work.

  • Review 13 (2024-08-20 - Rating: 5)

    Work done was the water system backflow examine and test.Was performed professionally, promptly. and courteously. Have used NE Services for many years and for all our A/C, heating and plumbing needs highly recommend them.

  • Review 14 (2024-12-09 - Rating: 5)

    North East A/C Heating & Plumbing sent tech Bobby V. He went straight to the problem we were having with drain pipe line and fixed the problem. He was professional and cleaned up and provided additional information to finish the job. We have used them on several projects and are completely satisfied. Thank you Bobby V.

  • Review 15 (2024-09-01 - Rating: 5)

    Iā€™ve had 2 different technicians from this company come out for work and maintenance past couple years. Both did excellent jobs and service was great! Highly recommend!

  • Review 16 (2024-11-24 - Rating: 5)

    They were fast, professional and fair with the price. My third time calling them up over the years. They never disappoint.

  • Review 17 (2024-09-13 - Rating: 5)

    Jason was very courteous, educational, on time, showed true interest in our concerns and promptly corrected the problem. He shared the oncall number for the weekend as our lack of cooling issue was discovered on Friday at 3 in the afternoon. He was at our door by 4:45pm. AC working again to help us servive this Tx summer heat!I recommend this company wholeheartedly!!!

  • Review 18 (2024-08-28 - Rating: 5)

    Monday pm...no AC..spoke to Gay from Best AC...and was referred to Susan at North East AC ( Gay explained they were on a big installation job and it would take all day)..Contacted Susan, and Rick arrived shortly thereafter. Everything was taken care of and Rick made it happen. Thankyou Susan and Rick, from North East AC company in Converse. Rick was very polite and helpful and finished the job in a timely mannerThankyouGieselaMcdonald

  • Review 19 (2024-06-24 - Rating: 5)

    Anthony was phenomenal! I will definitely be reaching out to Northeast A/C & Heating for any future HVAC needs. I highly recommend anyone to do the same that is looking for a true and honest company. They donā€™t try and upsell you. They donā€™t charge insane prices. They are the only company I ever dealt with that came in, addressed the issue at hand and solved the problem at a very fair price. Anthony the technician that came out was very professional and respectful. Iā€™m blown away because good service like this is hard to find these days! Also, we called at 8:15am with our AC issue and he was here by 11:45am!

  • Review 20 (2024-07-10 - Rating: 5)

    I called with an A/C fan problem, and was given an appointment right away. Anthony showed up right on time, was very polite and knowledgable. He inspected the unit, asked questions about it, and found the solution in no time, explaining things as he worked. I couldnt have asked for a more pleasant experience, when I had been dreading the outcome. Northeast Plumbing had been recommended to me by a coworker who praised them for their honesty. I would not go anywhere else!

  • Review 21 (2024-07-14 - Rating: 5)

    Hands down the best service Iā€™ve ever had. I called on a Sunday morning and they were here by noon. They fixed everything with an hour and charge a very reasonable amount. I couldnā€™t be more pleased and I will never use anyone else!

  • Review 22 (2024-08-03 - Rating: 5)

    Charles is totally amazing! Great personality. Great attitude. Knows exactly what hes doing. Showed up early and fixed the issue.I HIGHLY RECOMMEND CHARLES!

  • Review 23 (2024-08-26 - Rating: 5)

    Quoted $10,600 by one company. North East Air second opinion and repair cost me $1700. Great service and fast. HIGHLY Recommended!

  • Review 24 (2024-10-29 - Rating: 5)

    Excellent service. Friendly customer service. I have been with NE for years because I feel confident I can trust them to do what needs to be done.

  • Review 25 (2024-12-11 - Rating: 5)

    Been with them for over 30 years.; none better. Techs are knowledgeable, honest, friendly, and do NOT try to upsell. Good people doing good work. Hope they NEVER go out of business! Rick was very efficient, courteous, thorough, and knowledgeable. He is welcome here! Thanks! NOTE: This is for annual tuneup service to our central furnace system in NE San Antonio on 11 December 2024. After 1 Jan 2025, I will be contacting them for additional, non related services.

  • Review 26 (2024-08-21 - Rating: 5)

    They did a wonderful job! Efficient, friendly, and able to deal with a couple of difficult sink installation problems. I give Northeast Plumbing 6 stars!

  • Review 27 (2024-11-15 - Rating: 5)

    Anthony Trevino was a God-send. Thank you North East AC for providing such a respectful, hard-working young man.

  • Review 28 (2024-06-20 - Rating: 5)

    Iā€™ve used NorthEast for over 10 years now to take care of my AC and Heating. I find them to be reliable, professional, and reasonable. I wouldnā€™t trust anyone else with my AC and Heating needs. Jason is an awesome technician along with the rest of the crew!

  • Review 29 (2024-10-08 - Rating: 5)

    Love Mr. Ralph, thank you for your excellent customer service. Hes a gem and takes time to explain to his customers.

  • Review 30 (2024-05-28 - Rating: 5)

    North East A/C came to my home today and we were serviced by Anthony Trevino. He was excellent, timely, professional and answered all my questions. He explained what services, he provided. He was very intentional about my needs. I will ask for him when i call in for Fall check up.. Thank you North East A/C.Signed, Carolyn S. Gilbert.

  • Review 31 (2024-11-25 - Rating: 5)

    Always excellent service and great people work for them. Very knowledgeable and thorough. The best!!!

  • Review 32 (2024-06-27 - Rating: 5)

    Everyone has the ā€œAC went out at the worst timeā€ story and mine is no different. Then one phone call and a couple hours later, North East Air Conditioning came to the rescue. The tech, Anthony was pleasant, polite, educating, and of course he identified and fixed the issue in less than 10min. Contrary to others companies I had called, at no point was there pressure to replace the whole unit or system but I now am certain that this will be where we get our new AC system next year. I only wish companies were more like North East Air Conditioning; fair, fast, and fantastic.

  • Review 33 (2024-11-21 - Rating: 5)

    Rick was back out today as promised to fix the small leak that he detected last week. He promptly corrected the problem and the system is working great. Rick is always friendly and professional, and does great work.

  • Review 34 (2024-12-04 - Rating: 5)

    The service done today was excellent!! Your technician found the problem to be outside, and had to physically dig to find and repair the problem. He went above and beyond in my opinion!!

  • Review 35 (2024-11-06 - Rating: 5)

    Always excellent service! Rick Martinez serviced my heating system this morning. Always on time, efficient, and a pleasure to deal with.

  • Review 36 (2024-10-04 - Rating: 5)

    Ralph came out to service our homes ac/heater. Customer service 10/10. Will definitely use this company again.

  • Review 37 (2023-10-31 - Rating: 5)

    Gabriel was very professional and honest. Well spoken and very knowledgeable! He explained everything he did on the AC tune up and then explained the issue why my AC unit was not working. He had it fixed after agreeing with the cost. He even let me know about about the service plan offered and I definitely signed up for it. I have a great feeling with this company for the long term.

  • Review 38 (2024-04-11 - Rating: 5)

    We have been customers of Northeast Air since the mid 1980ā€™s and have always experienced superior service and quality. Rick, the technician, was super efficient and was even able to schedule us earlier in the day than expected. My only suggestion is for him to leave the house in the same way before the service. Our attic light was left on and the staircase was left down and more importantly our outside gate was left open. We were unaware of the gate and our dog escaped the yard. Luckily a passing motorist called our number from the dogā€™s collar and we got her back.

  • Review 39 (2024-10-17 - Rating: 5)

    Could not get my usual a/c guys on a weekend so called NE and they were out in 30 minutes. Identified the problem ( a short in old wiring) and got us back up in 2 hours. The tech was professional, informative and a nice guy. They have done work for my 97 year old mother in law for both plumbing and a/c and are always prompt and competent.

  • Review 40 (2024-11-01 - Rating: 5)

    Julian did a very thorough job of checking many things on our heater. He answered many questions and verified what I am doing to take care of it. He also cleaned out the drain. I hope we could have him come every time. Very helpful . Thank you!

  • Review 41 (2024-08-16 - Rating: 5)

    NE AC & HEATING is the one to call. They are a fine reputable company. You can trust them to be honest, extremely skilled and efficient..

  • Review 42 (2024-09-18 - Rating: 5)

    Thank you Jason. Great service as always. Good service starting with the their customer service. They installed my unit back in 2011 and still maintain it to this day. Update 9/18/24 Great service as always. Responsive and professional. Also thanks to Chris, Hector and Nate. They came out to replace the duct for my AC air intake.

  • Review 43 (2024-05-21 - Rating: 5)

    Have been with Northeast Plumbing for many, many years and have always been happy with their service. They are hones,t and their technicians are fully trained and competent. Did have a problem with a recent price increase and gave them a low rating, but I have since reconciled that issue - sort of lost control for the moment. Need a new a/c and asking Northeast to install a new one.

  • Review 44 (2024-11-27 - Rating: 5)

    David was knowledgeable, friendly and efficient. My experience was great and my issue solved.

  • Review 45 (2024-09-28 - Rating: 5)

    9/28/24: Fixed my momā€™s shower leak, replaced garbage disposal and a few other things. Great job and friendly staff. Most importantly makes it easy for payment online and remotely, since I manage this for mom.Again NE has done a great job for us! Highly recommend! Great company! Have been using for many years.

  • Review 46 (2024-05-31 - Rating: 5)

    Bobby came out today, he replaced my old water softener and fixed the leaks in both of my showers. Great work! Thanks NE and thank you Bobby for all work! Outstanding job!

  • Review 47 (2024-10-26 - Rating: 5)

    Very good and very professional and also very reasonably priced. He was friendly and nice. Francis and Patricia Wood NE keeps us going all year - thank you - and for a reasonable price. He could not be more helpful or friendly or knowledgeable.

  • Review 48 (2024-11-01 - Rating: 5)

    Thank You Jason! Appreciate the effective efficient service and, Thank You Norma for scheduling! I recommend to customers to purchase the annual home HVAC unit(s) contract. Please renew mine at your earliest convenience!

  • Review 49 (2024-07-26 - Rating: 5)

    We have used this company twice now and each time theyve been able to come out basically immediately and each time the tech has been knowledgable and very helpful. Thank you!

  • Review 50 (2024-06-06 - Rating: 5)

    North East Air Conditioning Heating & Plumbing has been the company I have turned to for my AC/Heating needs for the last 10 years. They have always provided excellent service at reasonable prices. Thank you!

  • Review 51 (2024-11-25 - Rating: 5)

    Itā€™s was quick response from the team Mr Curtis was professional and fast will be using Northeast Air in the future

  • Review 52 (2024-08-02 - Rating: 5)

    Great company with great technicians!!!Never been disappointed or dissatisfied with their work. Highly recommend!!

  • Review 53 (2024-12-13 - Rating: 5)

    G good service. Nice to have annual check performed by three neighbors on same day.

  • Review 54 (2024-02-01 - Rating: 5)

    Talk about professional!!!This is the team,Bobby V - Lady Bug explained everything step by step as they did the work and in terms I could understand. Very upfront about cost. I was shocked when I got the final bill. Must less plus I got a new disposal installed.Shout out to Kyle pre inspector. Spot on with the estimate VS actual outcome. Knows what hes doingIHighly recommend if you want professional, quality and affordable!

  • Review 55 (2024-07-05 - Rating: 5)

    Paul did a great job! Neat, clean, and fairly quick install. And he showed up early! Thank you. -Keith

  • Review 56 (2024-03-07 - Rating: 5)

    I had an emergency plumbing situation at my home. Northeast scheduled a service call within 3 hours of my call and resolved the issue promptly and professionally. Iā€™ve done business with Northeast for twenty years and highly recommend.

  • Review 57 (2024-07-03 - Rating: 5)

    Punctual, professional, and very reasonable! My technician, Ralph was an awesome professionalā€¦explained everything in detail. Will use them again

  • Review 58 (2024-06-11 - Rating: 5)

    Excellent work. Thanks for your courteous and excellent work. Thank you, for a job well done. Thank you, Northeast air-conditioning heating and plumbing. Itā€™s very refreshing to find a company that you could rely on.

  • Review 59 (2024-05-14 - Rating: 5)

    They came out quickly and were much more knowledgeable and affordable then the first company that came out. Bobby diagnosed the problem quickly and had it repaired within 15 minutes saving me hundreds of dollars compared to the other company!

  • Review 60 (2023-12-20 - Rating: 5)

    George was great! He explained everything clearly and was professional, respectful of my home and polite. I have peace of mind knowing your company always does a great job and can absolutely trust the service and the work.

  • Review 61 (2023-12-18 - Rating: 5)

    Tech Jason was recommended to me by my parents. He is very knowledgeable & personable.He answered all of my questions and seems to enjoy helping people. Will definitely use your company from now on and recommend to others.

  • Review 62 (2023-03-30 - Rating: 5)

    Always great service. Never want to use anyone else. Everyone thatā€™s been to our house is professional and friendly. I had David and George both come out to work on a major plumbing issue. They went above and beyond to do everything they could to fix the issue, professional, respectful and friendly. Weā€™ve been using Northeast for 17yrs and will never use anyone else. Give them a call for all your plumbing and AC needs. Theyā€™ve replaced my AC as well, same great service. Office staff is just as good.

  • Review 63 (2024-05-29 - Rating: 5)

    North East Air Conditioning, & Plumbing Services, Inc.. Completed 3 services for my residence. Installed the kitchen faucet, and a new garbage disposal. Also, new water supply line and stops. Replaced both upper, and bottom bathrooms faucets. In both instances, the plumber Plumber Bobby Vidalwas professional, experienced, excellent work skills and completed the work flawlessly.

  • Review 64 (2024-10-04 - Rating: 5)

    Came on the communicated time and kept me updated on what he was doing. Will be using North East from now on.

  • Review 65 (2024-07-09 - Rating: 5)

    Rick,Did an excellent job on our annual maintenance program visit!Very happy with North East a/c heating and plumbing!

  • Review 66 (2024-12-26 - Rating: 5)

    Bobby was great. He was working and teaching simultaneously. Iā€™ve used NE Plumbing previously and would use them again.

  • Review 67 (2024-08-03 - Rating: 5)

    Excellent, prompt service. My technician was Charles and I highly reconnect him.

  • Review 68 (2023-11-05 - Rating: 5)

    I always look forward to having North East Air Conditioning come out to service my furnace. I know they will check it for safe operation and will never try to sell me something I dont need. I truly appreciate the fact that their service technicians are NOT on commission. They are honest and awesome!

  • Review 69 (2024-06-07 - Rating: 5)

    After receiving a $13k estimate for a new HVAC system, we called North East for a second opinion. NEs Ralph arrived and assured us that he is a trained technician and not a salesman. After thoroughly checking our system we learned our compressor is still under warranty and there is no urgent need to replace anything.From now on, we WILL ONLY TRUST North East ACH&P for ALL of our needs. Thank you for being locally owned and loyal to your customers.Update June 2024 - we needed a valve replaced for our AC. NE was timely and efficient. They consistently impress us.

  • Review 70 (2024-06-22 - Rating: 5)

    George from North East was prompt, quick and professional. We were very satisfied with the plumbing service he provided.

  • Review 71 (2024-11-08 - Rating: 5)

    Ralph came and checked out my heater. He had already come in april and did a marvelous job with my AC. I really trust northeast. They installed both units a couple of years ago. Very professional

  • Review 72 (2023-08-13 - Rating: 5)

    I received help immediately, excellent service by a knowledgeable technician, He took the time to show me the problem, obtain the repair part and also educated us on maintenance issues. This is a very ethical company- they fix the problem and donā€™t push for an unnecessary purchase of a new system. The scheduling was VERY. Efficient- they saw that a repairman was in my neighborhood and scheduled me after that appointment.

  • Review 73 (2024-12-23 - Rating: 4)

    Julian did a great job, very efficient and friendly.

  • Review 74 (2024-11-20 - Rating: 5)

    Jason is very helpful and knowledgeable informative . He is the best person serving our AC unit in many years. I recommend him to all my family members as well. Thank you .

  • Review 75 (2024-11-19 - Rating: 5)

    Bobby was great and very good at getting the softener installed.

  • Review 76 (2023-10-30 - Rating: 5)

    I called them Monday morning around 10:30am, they came out Monday afternoon around 1:15pm, assessed the issue, went to buy parts, came back and fixed it all in the same day by 3:30pm. David was great! Very knowledgeable, quick and friendly.

  • Review 77 (2024-02-03 - Rating: 5)

    I trust NE Air Heating and plumbing with all our needs. They are the first ones we call and have been for over 22 years. Excellent customer service, friendly techs and have solved all of our issues professionally. We trust no one else.

  • Review 78 (2024-07-02 - Rating: 5)

    Your service was great. Addressed the issue and resolved the problem. David was thorough in explaining various problems. Thank you.

  • Review 79 (2024-11-05 - Rating: 5)

    North East Air Conditioning service is awesome. Thank you for your concern and services.

  • Review 80 (2024-11-06 - Rating: 5)

    I had a Noise problem with a bathroom faucet. Northeast diagnosed the problem and did not charge for the estimate. These people are honest and thatā€™s difficult to find these days.

  • Review 81 (2024-02-28 - Rating: 5)

    They discovered that my heat pump drain line was clogged and went above and beyond to unstop it. They called in additional employees to help. After many hours of work, they finally got it unstopped. They were determined to unstop the pipe and they didnt stop working until they did so. I was very impressed with their work ethic.

  • Review 82 (2023-09-08 - Rating: 5)

    I needed repairs on both of my toilets. From my initial phone call to the speedy service I received just a few hours later, everyone I interacted with was friendly and professional. I have an A/C maintenance check-up scheduled with them next month as well. I highly recommend Northeast!Update to original review: After a couple years now of scheduling seasonal A/C checkups with Northeast, I wanted to give a shout-out to all their friendly staff and especially our A/C technician, Mr. Ralph Flores. He is a consummate professionalā€”courteous, efficient, and exceedingly knowledgeable in his craft. Northeast offers superior and reliable service with transparent, consistent pricing. Give them a try!

  • Review 83 (2024-08-09 - Rating: 5)

    Paul did an excellent job repairing the w/h and explained things clearly.

  • Review 84 (2024-11-20 - Rating: 5)

    Ralph is a true professional and a consummate gentleman. His work ethic reflects highly upon North East Air Conditioning. Thank you N.E. And thank you Ralph for a great job today. Happy Thanksgiving!

  • Review 85 (2024-11-09 - Rating: 5)

    My mother has been using your company for years. And I am happy to continue.The technicians are professional and knowledgeable. And the lady that answers the phone is polite.

  • Review 86 (2024-05-23 - Rating: 5)

    Best service that I have ever experienced from an air conditioning service co !Anthony Trevino was knowledgeable and professional and diagnosed the problem in record time.It feels so good to be able to trust a company these days!!! Extremely happy!!!

  • Review 87 (2024-06-27 - Rating: 5)

    The technician was great, he knew what to do. I had him on the last job he did for my aunt in Garden Ridge.

  • Review 88 (2024-09-06 - Rating: 5)

    I have used them for years and highly recommend them for all HVAC and plumbing jobs: friendly, great customer service, and every job theyā€™ve done was excellent quality and completed the first visit. Thanks

  • Review 89 (2023-08-21 - Rating: 5)

    North East Air Conditioning and Ralph are amazing! They really saved the day from this scorching heat. My quoted time was at 3pm but they let me know they can get here at 10:30am awesome! Ralph was super transparent about the prices of the services provide which are all at really good prices. I will only go to one HVAC place from now on out!

  • Review 90 (2024-08-05 - Rating: 5)

    Service was great and done quick. We loved the same day service.

  • Review 91 (2024-04-03 - Rating: 5)

    The issues to service my water heater were explained clearly. I appreciate that Kyle will submit an invoice today!Thank you for todays appointment

  • Review 92 (2024-07-03 - Rating: 5)

    Professional, honest, on time and fast! Definitely recommend! Thank you so much Rick!!!

  • Review 93 (2023-10-20 - Rating: 5)

    Paul DeLaRosa repaired a plumbing leak near my water meter. The job was messy, muddy and frustrating because it was hard to pinpoint the leak. But Paul did a superior job, fixed the problem efficiently even while dealing with an overly friendly dog, a hot day and an ongoing foundation repair. I appreciate the quick response and highly recommend the company and Paul.

  • Review 94 (2024-04-30 - Rating: 5)

    Quick, efficient and informative. Our technician was very friendly and knowledgeable. Definitely the right choice for household repairs and services.

  • Review 95 (2023-09-06 - Rating: 5)

    I have used this company since 2000. They have always provided excellent service and today was no different. Julian offered valuable insight and expertise about the AC at a property I am considering. Iā€™m greatly relieved to have the information he shared.

  • Review 96 (2022-12-11 - Rating: 5)

    Office staff was friendly. Had a problem with an A/C part, discovered during my Spring/Summer check up. The part was ordered and replaced in a timely manner. Jason, the repair technician was on time & performed the replacement. He was professional and polite. Really appreciate their prompt service in this heat. The A/c was still working, but could have gone out if the part was not replaced. I would highly recommend North East Air Conditioning to my family & friends.

  • Review 97 (2024-11-18 - Rating: 5)

    NE has always been great. The company is always responsive and knowledgeable. George and Charles were so professional!

  • Review 98 (2023-08-27 - Rating: 5)

    Ralph was professional and courteous. He fixed our issue and explained everything along the way, we completely trust and appreciate the service we received. Ralph did a fantastic job.

  • Review 99 (2024-10-23 - Rating: 5)

    Anthony Trevino came out today to do my Annual heater check up. He was on time, very professional and pleasant.

  • Review 100 (2024-06-19 - Rating: 5)

    Great customer service, professional, quickly address all issues and concerns. Will call again for any future services. Thank You!

  • Review 101 (2023-01-11 - Rating: 5)

    Called into North East and they were able to get a technician to change out two rusted valves the next day. David was amazing, very knowledgeable and able to fix the issue within minutes. Canā€™t recommend him and the company enough. Will be using them again in the near future

  • Review 102 (2024-12-03 - Rating: 4)

    Everything seems to be good. My only complaint is that the person who did the job wanted to put me off to the end of the day?? I waited nearly a week to get someone to correct the problem and was told I would have someone FIRST THING Monday morning. They did stay and do the work. I dont know what changed his mind, maybe a call back to the office?

  • Review 103 (2023-10-19 - Rating: 5)

    Northeast A/C has always provided excellent service and quality care. Todayā€™s visit for maintenance of a heating unit was no different. Our service technician, Ralph, was incredibly professional, helpful and knowledgeable. Thank you

  • Review 104 (2024-11-04 - Rating: 5)

    Great service, quick response, a little pricey

  • Review 105 (2024-01-23 - Rating: 5)

    Charlie and a new trainee came with the replacement part - installed it to check each program functioned and then cleaned up afterwards. Good service - highly recommend Northeast A/C.

  • Review 106 (2023-10-26 - Rating: 5)

    I can sum it up in two words Honest and dependable since 1988. I always call upon northeast for my service. I have full confidence in the company. In fact,they replaced my entire Hvac unit on 9/20/16.

  • Review 107 (2022-03-15 - Rating: 5)

    Charles was outstanding. But before I talk about him I have to say when I called and talked to Susan she was courteous, thoughtful and polite. She scheduled my appointment and gave me all the information I needed. Super Susan! Now Charles arrived his uniform was perfect, he was polite and started working on my unit immediately. Fixed my unit quickly cleaned up and was on his way. Outstanding. This company is absolutely amazing. All the people are professional and they fix what is broke fair and square! I will tell all my friends how wonderful this company is. Thanks again!

  • Review 108 (2024-06-06 - Rating: 5)

    I have been with NE Plumbing for years. I canā€™t remember how long but I know many of the staff by name. When I find someone I like, I willing use them without chasing the cheapest deal .I am always pleased with the level of honesty. I have never felt that it was about the money.

  • Review 109 (2020-08-07 - Rating: 5)

    I had my entire system replaced and would recommend North East to anyone. They provided me different price point options but never tried pressuring me into a more pricier system. On install day, Gabe and his crew showed up on time, finished when they said they would, kept me informed on what they were doing, and were very respectful of my home during the job and cleaned up every bit after they were finished. My system in working great and Iā€™m super happy with my product and customer service.

  • Review 110 (2024-12-30 - Rating: 5)

    Always Great job and service. Quick to respond! Highly recommended company. Thanks

  • Review 111 (2023-04-20 - Rating: 5)

    Rick was over today for our biannual seasonal service. He has serviced our unit since installation. The whole team at North East is very professional and goes the extra mile. I highly recommend their services.

  • Review 112 (2021-06-08 - Rating: 5)

    This company is awesome! My AC was on its last legs, so I contacted them to come out and take a look. They came that same day and it was determined that I needed a new unit ( Not a surprise to me :) ) That was on a Thursday. By Friday they had found a new unit (which are in short supply all over the country due to Covid) and scheduled the install for Monday. The crew came earlier than expected, and finished earlier than predicted. Every single person I dealt with was professional, knowledgeable, friendly, and efficient. I also like that its family owned - you can really tell with the way they treat their customers that they love what they do. I highly recommend this company!

  • Review 113 (2024-07-25 - Rating: 5)

    North East Air Conditioning and Heating services my Momā€™s house and our house with precision, always reply to my calls, they are on time, very professional, and share their knowledge with me. They will provide you with the same level Excellent Customer Service and care they give me!

  • Review 114 (2023-03-30 - Rating: 5)

    I had a water leak in my front yard by my garage, i sent an email to NE ac/heating/plumbing. They were very prompt in getting here, David came out and located the leak in one of my pipes, and fixed it perfectly. Very professional and curtious. I would highly recommend them for any type of work. They also came out and installed a PRV and a new shut off valve. Awesome work and very professional.

  • Review 115 (2024-11-03 - Rating: 5)

    Technician was very polite, professional, super prompt and great service. Explained all work and I was able to look on and understand!

  • Review 116 (2023-02-09 - Rating: 5)

    Bobby was great! He got the job done quickly and was very courteous all around. He informed me a few good preventative tips also! Very happy customer!

  • Review 117 (2023-09-20 - Rating: 5)

    Couldnt get a same day appt because they were to busy but got an appt set up the next day. They were able to show up earlier than my appt time. Issue was fixed promptly and fit my budget.

  • Review 118 (2022-02-01 - Rating: 5)

    George Vidal our plumber did an awesome job. He had everything he needed in his truck including materials. Our customer was only had his water off for a very short period of time. Great Service, good quality and will call back again.

  • Review 119 (2021-02-25 - Rating: 5)

    We were very happy with the professionalism, and knowledge (can not remember his name, heā€™s helper was Hector). They took the time to check on our warranty and explained everything about the process. As a customer we were very satisfied and would use them again. Thank you for the excellent service and professionalism.

  • Review 120 (2024-11-22 - Rating: 5)

    David was very knowledgeable and professional. He Took the time to explain my plumbing issue and gave various options for resolution.

  • Review 121 (2024-03-27 - Rating: 5)

    Great service , knowledgeable and punctual. Used this company twice and had great experiences both times. Highly recommend

  • Review 122 (2024-11-13 - Rating: 5)

    George did great work and very professional

  • Review 123 (2024-09-30 - Rating: 5)

    They were very thoughtful and explained what we needed to know

  • Review 124 (2022-03-04 - Rating: 5)

    The faucets for my washer were stuck/frozen and would not turn off. Iā€™m sure it was due to non use over the years. NE Plumbing was able to schedule us quickly, came out on time and took care of this for a reasonable fee. The technician was friendly and knowledgeable. This is our second experience with them and both times we have been so pleased.

  • Review 125 (2022-03-15 - Rating: 5)

    The two technicians that came out to repair my central heat were extremely polite and kind. They did a great job of repairing a gas valve replacement and did the work quickly. Would highly recommend to others who need great service!

  • Review 126 (2022-06-11 - Rating: 5)

    Charles Curtis was very personable, on time, knowledgeable and represented North East Air Conditioning, Heating & Plumbing Services very well. He took the time to not only address the problem, but explain the probable cause (hungry raccoons). He pointed out some future problems to expect but did not pressure me into immediate purchases. I chose this company based on a number of recommendations of my neighbors on the Nextdoor app. I highly recommend them.

  • Review 127 (2022-09-14 - Rating: 5)

    We had a leaky hot water valve, I was able to call around 9am and get someone out the same day by 1pm. Our issue was corrected by 1:30pm! Our technician was very nice and told us exactly what happened. Would definitely recommend.

  • Review 128 (2024-11-07 - Rating: 5)

    Ralph serviced my ac and did an Awesome Job. Would like for him to service my ac next year as well. Mrs. MinoršŸ˜Š

  • Review 129 (2024-08-05 - Rating: 5)

    Above and beyond work to figure out an issue I was having during a service call. Identified and resolved these quickly, including some deeper diving that identified and resolved my issues without needing to look at a potentially costly replacement.Supremely professional, knowledgeable, and all around great folks. Will be continuing to utilize their service for my homes needs.

  • Review 130 (2024-04-23 - Rating: 5)

    Technician was very thorough and clearly explained any issues found. Did not jut try to tell us to get new system like other companies.

  • Review 131 (2022-11-10 - Rating: 5)

    Fantastic service. We had Julian come out and it was the easiest visit. He was professional, efficient and honest. We were impressed with the service and will continue to be customers. Thanks so much!

  • Review 132 (2024-05-20 - Rating: 5)

    David was both polite and professional. He also was observant and knowledgeable about potential future issues.

  • Review 133 (2017-11-05 - Rating: 5)

    Called to have a leaking shower head repaired. I told them I would only be available during a certain 2 hour window of time and they were very accommodating. The technician was nice, arrived on time and repaired the issue. That was about 2 weeks ago and we have not had any problems since then. The price was reasonable.

  • Review 134 (2022-06-24 - Rating: 5)

    David was fantastic. I only have one day off per week during residency and he completed my water softener installation in a great time frame and walked me through every step! Highly recommend.

  • Review 135 (2022-06-25 - Rating: 5)

    I called North East when my AC went out on one of our 100 degree days. I recently purchased this house and the prior owners had used North East. Rick came out the next morning and quickly and professionally diagnosed and fixed the problem. He was familiar with the house and systems from past work. Very nice guy. I definitely recommend North East AC

  • Review 136 (2024-10-27 - Rating: 5)

    Our thanks to all the folks at Northeast AC & Plumbing for on time, on budget work and for providing the excellent service that we have come to expect.

  • Review 137 (2022-12-23 - Rating: 5)

    Kyle the plumber disconnected and then reconnected the gas line over 2 days during a foundation repair. When reconnecting he tested the system, made sure my stove and water heater were relit and good to go. All very quick and professional.

  • Review 138 (2024-07-15 - Rating: 5)

    Julian was awesome! He has a great personality, very knowledgeable and was on time.

  • Review 139 (2024-05-30 - Rating: 5)

    The AC person came out when expected and he finished closeto end of the repair time of 3 p.m.. This was good. The ACappears to be cooling.

  • Review 140 (2021-08-09 - Rating: 5)

    So relieved to finally find an honest company for our AC needs and issues. They came quickly and fixed the problem and thoroughly explained what was going on to not only me but to my dad in Spanish. Iā€™m extremely appreciative of the technician that came, Rafael Flores. Iā€™m grateful for their honesty and outstanding customer service.

  • Review 141 (2022-04-05 - Rating: 5)

    My AC went down on the hottest day of the year (so far) and Northeast was able to get it fixed same day. The rep that came to the house, Jason G, was great! He showed up within the time window, got the AC unit up and running and had me go up into the attic so he could show me exactly what had caused the issue to begin with. He was patient and answered all of the questions that I had regarding my system and the repair. I strongly recommend Northeast AC/Jason G.

  • Review 142 (2024-05-20 - Rating: 5)

    I am very pleased with your service and help!! The plumber was very helpful. He went above and beyond what I expected!!

  • Review 143 (2022-02-01 - Rating: 5)

    I called to schedule maintenance for my tankless water heater, and was set up the same week and for the time slot I needed because of our work schedules. Kyle showed up on time, and was very professional and answered all of our questions about the service, since it was the 1st time weā€™ve had to have it done on our home. Definitely worth it, and will use NE in the future for our needs! Bonus: paid the price on the flyer, and no added frills! Straight to the point!

  • Review 144 (2024-06-30 - Rating: 5)

    The customer service was pleasant, I was offered prompt service, Ralph arrived on time, efficiently took care of problem, was courteous and pleasant, and offered extra service and explanations. I am completely satisfied with the service and repair.

  • Review 145 (2020-09-29 - Rating: 5)

    I called North East Air Conditioning for the first time because my heater had a faint natural gas smell. They scheduled me for same day service and they were at my home within a couple of hours. They cleaned the furnace for winter and replaced a capacitor that was going bad, but they could not locate the gas leak (at that point, neither could I.)Within minutes, the gas smell came back. I called their office and instead of getting the usual run around of making another appointment, they dispatched the techs to come back to my home.They were back within 5 minutes. They were able to detect the gas this time, they replaced the flex line and brought the hard lines up to code and the gas smell is gone.Rick and Greg were great, they were very friendly and made me feel like a priority rather than just another job. They werent trying to upsell me and the fact that they came back meant the world to me. Not only that, but the price was reasonable for all of the work they did.You guys have earned a loyal customer. Thank you!

  • Review 146 (2024-10-10 - Rating: 5)

    Jason was my tech and he was very thorough and acknowledge and very polite gave me a great lesson about my AC unit and how to keep it flowing and clean great customer service I would recommend this company and Jason 100%

  • Review 147 (2024-07-20 - Rating: 5)

    Northeast Air Conditioning and Plumbing repair men and inspectors have always been polite, efficient done good jobs & explained what & why they were doing it. Recently, when a neighbors tree fell on the power line causing a large flash of light with a lot of sparks, the surge of current went through my copper water pipes that went from the ground up through the wall into the water heater burning both ends off of the water pipes leading to the heater causing water to flood all over the sun porch. A fireman managed who was putting out a fire at the neighbors house managed to get my water turned off before the repairman arrived. As soon as he arrived he knew what had happened & had already brought new pipes which he installed right away & everything has been working fine. SAWS came & turned the water back on. No more leaks.

  • Review 148 (2024-12-02 - Rating: 5)

    Very helpful and thorough. I was very comfortable with the serviceman. I called at 8 and it was fixed by 8:45!

  • Review 149 (2024-01-18 - Rating: 5)

    He was very friendly and helpful and answered any questions I had , also helped with reset my controls . Thank you so much and will always call North East with any problems that mite come up.

  • Review 150 (2022-04-28 - Rating: 5)

    Paul DeLaRosa with North East Air Conditioning Heating & Plumbing was prompt, professional, and performed the exact service we requested. He even offered up advice and tips on keeping our new garbage disposal up and running. It truly was a great experience and we are thankful for their work.

  • Review 151 (2024-10-10 - Rating: 5)

    Very friendly service man who was extremely knowledgeable

  • Review 152 (2024-08-12 - Rating: 5)

    Northeastā€™s service was fantastic. Our tenantā€™s AC went out in the midst of the summer and their staff had a diagnosis and new HVAC system to replace the old system so quickly! We appreciate their attention to detail and friendliness!

  • Review 153 (2023-09-08 - Rating: 5)

    Mr Flores from NE AC and Plumbing arrived ahead of the scheduled time and identified the problem immediately. I highly recommend this company for any issues you may have in the future.

  • Review 154 (2024-09-30 - Rating: 5)

    Great services by a great company. Technicians are very friendly, helpful, and knowledgeable of your system.

  • Review 155 (2022-09-07 - Rating: 5)

    Greg came out to take measurements and run us a quote for a 5 ton AC for our new home. He showed up on time as scheduled. He was very professional and provided great input. Hopefully price will be on point so we can get a new AC. We shall see. Thank you!

  • Review 156 (2022-05-05 - Rating: 5)

    Posting this for my 83 year old mother. Tech came out. ( Ric M. ). She asked what was being done. He explained all that he was going to be doing. Did everything , checked freon, cleaned coils, flushed drain line. Explained to her the unit was old, but was in good working condition. She was happy and very relieved. She had another company come out ( pink vehicles), they showed her pics of a bunch of problems. Freon leaking, broken parts, corrosion, among other things. She was told she needed new system. We were so glad he had a reputable company come out and give 2nd opinion. We also will be using North East for our home and spread the word. Thanks Ric for taking care of my mom.

  • Review 157 (2021-10-11 - Rating: 4)

    The price of the cleaning went up. need to let customers know since I made the appointment back in early September. will not be using them for anything else. will go with 1st call pluming. at least there honest about their prices. sometimes they come across arrogant. never got an apology for them putting a hole in my ceiling last year.

  • Review 158 (2019-10-22 - Rating: 5)

    They have been servicing our a/c for 25 years. Honest, knowledgeable, reasonably priced. They always fix my ac not try to sell me new one.Just recently used them for plumbing also. Very nice and did several the jobs right. Ladies in the office also helpful and friendly.

  • Review 159 (2023-10-26 - Rating: 5)

    Excellent service. Did a thorough check of the furnace. Found one issue and immediately fixed it. He showed me things about the furnace that I did not know about.

  • Review 160 (2024-08-30 - Rating: 5)

    The plumber was very professional with the work he performed!

  • Review 161 (2024-05-09 - Rating: 5)

    Have relied on North East for many years. They provide good, prompt service. Technicians are professional and polite. Especially appreciate the text messages letting me know arrival time

  • Review 162 (2024-01-26 - Rating: 5)

    Bobby Vidal was very friendly and professional very detailed and explained everything perfectly. I didnt feel like I was being overcharged for something .Northeast Air-conditioning is always my go 2! Thank you šŸ˜Š

  • Review 163 (2022-06-01 - Rating: 5)

    I have been using NE Air for years now at all of my properties. I have always been happy with their professionalism, knowledge-base, pricing and courtesy. Their technicians are always competent and aware of customer needs to get the work completed. If you are looking for a dependable and honest company to take care of your HVAC needs, utilize North East Air.

  • Review 164 (2023-08-24 - Rating: 5)

    Great experience. Ralph performed maintenance on our two A/C units. Ralph was so professional and courteous. Very happy to be a customer. Appreciate your team!

  • Review 165 (2024-02-17 - Rating: 5)

    George Vidal was great! He was able to diagnose the issue and resolve it quickly at a reasonable cost.

  • Review 166 (2024-01-03 - Rating: 5)

    Mr Ralph has been serving my a/c unit for over 10 years, hes always had the same professional manner and very respectful to my home.

  • Review 167 (2024-12-05 - Rating: 5)

    Again, Very happy with North East AC.We have used them four times and they are quick and effective.Great for rental properties or home repairs.Thank You

  • Review 168 (2024-08-26 - Rating: 5)

    Julian was on time and did his job professionally,explained everything in detail and serviced our 22 year old and still working fine AC system.Will have them out again this winter.

  • Review 169 (2022-08-19 - Rating: 5)

    Charles came over and told us why our AC unit was leaking. Not only did he take care of it in short time, he also provided us with some useful information on what to do in case it happens again. Great service and very friendly.

  • Review 170 (2020-08-29 - Rating: 5)

    Ive been using North East Plumbing for at least 10 years. Theyve helped repair the pipes in our bathroom, install a water line for our refrigerator and about 4 years ago, they replaced our AC/heating unit.Being that we are in South Texas, we absolutely need our AC. On two occasions, North East Plumbing sent to my home fantastic and helpful techs. They are helpful, honest and answer any questions that I may have. They go the extra mile to make sure all my needs are met!I will continue to not only use their services but also recommend them to everyone I know thats in my area!!

  • Review 171 (2023-10-30 - Rating: 5)

    Yā€™all have always been good with husbandRobert Kennedy. No different showed me the unit . What he was doing . Very nice Iā€™ll call you back for Summer .

  • Review 172 (2023-02-13 - Rating: 5)

    This is the second unit they have installed for me. They are the best Years ago I thought my central unit was broken and call NORTH EAST they came right over and turns out batteries were dead in thermostat. But because of my warranty they came out right away. I trust them in my home and they stand behind their work. My new unit was installed about a month ago and they were here on time as promised and cleaned up after themselves. I am so very happy a friend referred them to me. If you need to replace your central unit please call NORTH EAST

  • Review 173 (2024-08-11 - Rating: 5)

    Maintenance technician very amicable, courteous, understanding and polite.

  • Review 174 (2023-01-31 - Rating: 5)

    Thank you for proving there are great professionals that really care about the services they provide. We are a property management company which chose this company a few months ago. They are awesome with their A+ detailed service, honesty & fair pricing. Thank you for taking care of our clients!

  • Review 175 (2024-01-10 - Rating: 5)

    Unbelievable service, fast, thorough and professional! Julian was extremely knowledgeable and went over and above!

  • Review 176 (2020-04-29 - Rating: 5)

    You just earned a permanent customer. These guys, or i should say the one guy I dealt w/ Ralph was AWESOME. First, my dude Ralph gives me some things to try so that he would have to make a service call and charge me! Huh? Well I ended up calling him anyway. And says look, itā€™s this...I can do it it will cost you $(X)...or you can do it yourself and save some money. Who does that? But itā€™s awesome. Because they have earned my trust. I will BE SURE to call when some šŸ’©hits the fan. Thanks so much Ralph.

  • Review 177 (2023-04-07 - Rating: 5)

    Iā€™m pleased with the service, always fixes the issues without breaking the bank. Professional, honest. Integrity and knowledge is so important today and I can say honestly they have both.

  • Review 178 (2024-11-15 - Rating: 5)

    Excellent! On time and fast work! Thank you.

  • Review 179 (2024-11-19 - Rating: 5)

    Preventive maintenance to prepare for summer. As always, North East work was professional, courteous, and knowledgeable! Ready to go for any weather problems. Know that Northeast Air will take care of any malfunctions if they should occur!! Thanks for the help!! We sincerely appreciate your service!! Bodie

  • Review 180 (2022-06-02 - Rating: 5)

    Representative Greg was great, efficient, knowledgeable and a gentleman. Could have run the competition down but took the high road and said anyone could have missed it. They will be my go to for now on.

  • Review 181 (2024-01-18 - Rating: 5)

    Rick was awesome. He was patient and thorough. Thanks for sending him to rescue us.

  • Review 182 (2023-11-03 - Rating: 5)

    On a one day notice they turned up on time,Jason was very professional and very informative, he was able to get my unit up and running in no time, good service.

  • Review 183 (2024-05-23 - Rating: 5)

    Very informativeVery thoroughGREAT Attitude. Will definitely be using them again

  • Review 184 (2024-07-02 - Rating: 5)

    Mr Flores / technician was highly thorough, communicated all information & experienced

  • Review 185 (2022-05-24 - Rating: 5)

    Paul was ahead of time and ready to work. He quickly identified our problem and prepared a plan work plan. He applied measures that would prevent this probllem from happening again. I will continue to use North East for Air Conditioning and plumbing needs for my home and place of business.

  • Review 186 (2024-07-17 - Rating: 5)

    Excellent customer service! They were able to schedule us for the same morning I called. The tech was able to diagnose & fix the problem. Thank you so much!

  • Review 187 (2022-05-24 - Rating: 5)

    Our 3yr old Trane Heat Pump stopped working. NorthEast AC sent David to diagnose the problem. David found the problem and ordered the parts. He returned 2 days later, installed and rechecked the unit. He is both courteous and knowledgeable. I would highly recommend Northeast AC and David. My only grumble is with Trane, warranty was 10yr parts but only 1 year labor, you would think labor would be covered by warranty for more than a year. johnh.

  • Review 188 (2023-03-10 - Rating: 5)

    They scheduled us very promptly; supplied requested information; and three days after the water heater died, we had a new one (up to code!) in place.

  • Review 189 (2024-10-13 - Rating: 5)

    Anthony was great with giving the option we had in reference to dealing with our water heater. Thank you

  • Review 190 (2022-07-21 - Rating: 5)

    Superbly professional team, working in excruciating heat (104 degrees!), completed the job in one day. They had to work around problems with a 70-year old house, old wiring, and apparently sub-standard original installation issues. The city inspector said it was impeccably done.

  • Review 191 (2022-06-16 - Rating: 5)

    Charles is a great person and excellent technician. I highly recommend this company since their techs do not get a commision for selling you anything. I will continue with them. Frank Pigeon sr

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