CUSI Electric

Located in Colorado springs, Colorado

Address: 1120 W Moreno Ave, Colorado Springs, CO 80905, United States

Phone: +1 719-428-8245

Rating: 4.9

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Comments

Review 1 (2020-01-07 - Rating: 5)
I have worked with downtown electric twice. The first was a several stage Kitchen remodel project (and also to unscrew the previous electrician’s work) and the second was a random batch of electrical upgrades throughout the house. Both experiences were excellent. They were very punctual, knowledgeable, and friendly. The teams were efficient and seemed to have an excellent supply of equipment with as I believe I am a bit of a pain in “adding” last second “ideas” and they were gracious enough to accommodate where possible and educate throughout so I felt the work was collaborative. They also got me scheduled quickly. During the kitchen remodel, since I had other intervening work/steps between the electrical installations they were excellent with communication and follow up. They were also readily available for questions after the work was over. I would definitely recommend. Also, while competency and quality is excellent, I have also really been impressed with the character of the folks I have worked with. They are all super nice, conscientious people, and Joey is awesome. I have zero qualms about them getting work done when I have to step out or be at work myself. Oh and good prices!

Review 2 (2020-08-07 - Rating: 5)
Downtown Electric & Lighting was outstanding. Nick and Dirk were incredibly kind, considerate, and professional. Their craftsmanship was impressive and the team treated my home and family with respect during the entire process. They insisted on cleaning up after each repair/upgrade and we couldnt be happier with their work. Highly recommend the company, and definitely ask for Nick and Dirk! Well be asking for them again for all of our electrical needs.Thanks, gents!!!!

Review 3 (2021-09-09 - Rating: 5)
Todd came out to my home today to give me a quote on various projects and a few quick fixes. Not only was he great with our dogs and very friendly, but knowledgeable and informative. He took the time to listen to my concerns and gave great advice. He even helped fix my “broken” garbage disposal while at the house. I assumed the switch was broken, but he reset the disposal and problem solved! Very impressed with Todd and expect nothing less from the rest of the team when we get the work done.

Review 4 (2020-05-09 - Rating: 5)
I had a great experience with Downtown today. I had a short in one or my power lines that serviced the garage and outside lighting. The fault would trip the CB and not let it reset. The original company that was assigned to fix this problem told me they couldn’t get someone out to service me until 10 days from now. I then contacted Downtown and they also were swamped but could have someone out as early as Monday. I told them we couldn’t get our cars out of the garage and had no lighting. The dispatcher said she would see what they could do. About 5 minutes later I receive a call telling me someone would be out by noon. Sure enough about 11:55 Glen and Nicholas show up, quickly isolate the fault and resolve the problem efficiently and professionally. Thank you Downtown. I’ll will Highly recommend you and your staff to friends, family and neighbors. Job Well Done

Review 5 (2020-07-22 - Rating: 5)
I contacted this company due to their awesome reviews and customer feedback online! I’ve now spoken to 3 different people with them and they have all been professional and courteous. Todd was the technician that came to my house and gave a BUNCH of his time for a free estimate and talked many options with me. By the time he had left, I felt like I had learned quite a bit and now know I have more options more knowledge in my arsenal for my future plans with the house. They all (especially Todd) definitely went above and beyond to make sure that I had ALL of the appropriate knowledge needed before making any big decision on what to do with my house, electrically and otherwise. I cannot wait to have them back for future work! Downtown Electric and Lighting, you are definitely now my Go-To!

Review 6 (2020-07-20 - Rating: 5)
I called Downtown Electric to resolve an issue with my whole house fan and they scheduled me for an appointment only a couple of days away. The day prior to the appointment, they called to say they could have someone come by early to handle the issue. Their technicians were very professional and respectful, and resolved the issue quickly. Really appreciate the way Downtown Electric responds to calls and goes out of the way to do even better than already great service.

Review 7 (2020-06-24 - Rating: 5)
We had a wonderful experience with Downtown Electric & Lighting! They are very professional from the point of scheduling to the onsite repair. They are helpful in explaining the cause of an electrical problem and providing thorough and timely quotes. We will continue using them for all of our future electrical projects and will definitely recommend this company to our friends. Thanks for the great service!

Review 8 (2022-08-03 - Rating: 5)
Quick and easy process setting up appointment for light installation. Todd was our technician. He was very professional, did quality work, and was fast! Will work with again, and would recommend!

Review 9 (2018-02-22 - Rating: 5)
Downtown Electric and lighting is my go to electrical company. We moved here less than a year ago. They have installed overhead lighting and fans. We are very happy with their work. Joey the owner has been doing this forver and the rest of his electricians I trust completely. They super knowledgeable, friendly and informative. If I have any questions, I know I can call them to answer my questions and as a bonus they will come out to the house just to show me what they were talking about. They are reasonably priced and reliable. Love em.

Review 10 (2019-06-19 - Rating: 5)
We have been very happy with Downtown Electric and use them every time. They are quick! and responsive! Work well with the building inspectors. We have had them install lighting on our porch columns, our backyard soffit and updated lots of outlets in the kitchen, too. Thanks guys!

Review 11 (2021-11-19 - Rating: 5)
Todd and the rest of the team are fantastic! They are always very prompt and informative when coming out to address service calls. They make it a point to go the extra step and make the experience quick and easy. The office staff is very responsive and keeps you updated on scheduled appointments.

Review 12 (2020-07-24 - Rating: 5)
Nick and Dirk were prompt, respectful, knowledgeable and communicated well. They completed our work effectively and are great to do business with. I will definitely use Downtown Electric again and will request these two guys! Thanks!

Review 13 (2021-07-18 - Rating: 5)
Had them wire in our new AC from our back yard to our panel. The work was excellently done and Bryce was incredibly professional and efficient! We called on a Saturday and he was there within an hour! :) thank you so much!

Review 14 (2020-06-11 - Rating: 5)
I definitely would recommend Downtown Electric and Lighting to anyone. Their customer service representative contacted after they had a cancellation to let me know their tech could come out resolve my problem earlier than previously scheduled. Their technicians were very knowledgeable, professional, and educated me on what to check should the problem happened in the future. I would definitely contact them in the future if I have any more electrical issues.

Review 15 (2018-04-27 - Rating: 5)
Joey and his guys helped on my remodel of my commercial office. They were all extremely knowledgeable and professional. They got the job done ahead of schedule and the price was very reasonable. I will use Downtown Electric and Lighting for both my commercial and residential needs!

Review 16 (2019-08-19 - Rating: 5)
We use Downtown Electric for all of our commercial lighting/electrical needs. They have done work for our company at multiple corporate buildings, always doing an outstanding job. Responsive, reliable, and fair pricing is what you are guaranteed to get with Downtown Electric. We are looking forward to continuing work in the future!

Review 17 (2020-02-05 - Rating: 5)
Absolutely best service I have had throughout the entire process of purchasing a house. Justin hay serviced my house and made me look like a fool because my circuit breakers were mislabelled. The electrician was just an all around great individual and I enjoyed working with him.

Review 18 (2019-12-10 - Rating: 5)
Justin and Ryan were great! They explained to me what I needed to be done and how they were going to do it. It gave me confidence. The cost was reasonable and they did it in a very timely manner. I would highly recommend them.

Review 19 (2020-01-15 - Rating: 5)
Randy and Nick are Great! They have so much knowledge and are always on time and deliver great service. We love Downtown Electric in general and we will keep using their services now and in the future!

Review 20 (2018-06-02 - Rating: 5)
Joey and his crew are THE best all-around people I’ve ever had the honor of knowing. They deliver 5-Star customer service, professionalism and price. Joey will never jerk you around on price or timing, as a matter of fact— my company wouldn’t be here if it weren’t for Joey. I will always highly recommend Downtown Electric for ANYTHING.Joey services my dispensary in Colorado Springs.

Review 21 (2021-02-10 - Rating: 5)
I was truly impressed with Downtown Electric & Lighting. From when I made the first call to the estimate to the completion. The electricians were polite, respectful and fast. I would use them again and I will pass their name along to anyone who would ask for a recommendation.

Review 22 (2020-08-13 - Rating: 5)
Downtown Electric scheduled an appointment within the week and Nick came out to take care of everything we requested in a prompt manner and made my tenants feel at ease through the process. As a Realtor, Id recommend Downtown to my clients. Thanks, Nancy M Fuller

Review 23 (2018-04-27 - Rating: 5)
A few months ago our lights kept flickering for reasons we couldnt determine. Luckily we got Downtown Electric to have a look; they found and fixed a potentially hazardous situation in our breaker box. Joey and his team are everything good trade professionals should be: experienced, trustworthy, friendly, and fair. I would recommend them to anyone!

Review 24 (2020-04-17 - Rating: 5)
Todd came out during the pandemic. He was masked and hands and feet covered which I appreciated. He was very professional and walked me through the details of my job. I was also impressed with the follow-up from his office, the fast estimate for the job, the reasonable cost, and the quick timeframe for the job.

Review 25 (2019-06-18 - Rating: 5)
Great experience all around. Came in to diagnose the issue (being faulty circuit breakers) and immediately started working towards a solution. Very friendly and will provide tips to maintain the longevity of your household (electrically). Highly recommended for the service and the pricing.

Review 26 (2021-09-24 - Rating: 5)
Todd is amazing! Always a pleasure to have visit the many sites Ive worked on, and he always completes the job in a very timely manner. I always learn something new when I call DTE and get Todd as my technician. The man is a gentleman and a scholar.

Review 27 (2018-09-11 - Rating: 5)
Wow, we were dealing with an air conditioning failure during a heat spell that the installer (Bull’s Eye) was unable to fix, stating it was an electrical problem. After calling various highly rated electrical companies that would not be able to see us for several weeks my mom mentioned a yellow pages ad for Downtown Electrical & Lighting, and I looked them up and saw that every reviewer was very very satisfied with the service provided, and additionally very happy with the service providers professionalism and felt the cost was very fair.So I called Downtown Electrical & Lighting, explained the situation to Joey, and he said he could be here same day. He came to the house within 2 hours, fixed the problem (which the HVAC company was unable to identify- a blown fuse!!! and charged us $137.75 for a problem their HVAC service provider certification qualified them to identify and fix, but unfortunately didn’t enough experience to do so before giving up and advising us was an electrical problem beyond their scope as a certified HVAC service provider).I can’t express my satisfaction with Downtown Electrical & Lighting highly enough!!! So happy to have found an extremely professional and competent electrician, who has 33 years experience, and charges a very reasonable fee for service. Will use him to replace our electrical panel in the near future.

Review 28 (2020-04-16 - Rating: 5)
Todd was AMAZING! I could not have asked for a better Electrician! Friendly, knowledgeable and fast! Even my antisocial dogs started liking him at the end! I will definitely think of Downtown Electric next time I think of an electrician!

Review 29 (2020-01-16 - Rating: 5)
Justin came to our home within 24 hours of our call. He was very professional and polite. Quality work completed on time! I will call them for future electric work.

Review 30 (2019-12-09 - Rating: 5)
Malachi at Downtown Electric was very professional, explained what he was doing, and completed the project efficiently. I was very impressed with him and with Downtown Electric. Will definitely call them again.

Review 31 (2019-09-10 - Rating: 5)
Malachi and Ryan came out and did a great job. Both were super professional and the quality of work was excellent. I highly recommend this company for any of your electrical needs.

Review 32 (2019-12-19 - Rating: 5)
Justin Hay, one of their technicians, just left my place (his second visit). Polite, efficient, conscientious about work area, good communication. Joey, you’ve got a great guy there. I appreciate the wonderful service you and your team provided. Thank you.

Review 33 (2020-06-26 - Rating: 4)
I was worried that some of the wiring in my new house was bad. Tony came by on short notice and performed an inspection. He did a great job of explaining why it was set up the way it was and why it wasnt dangerous. Id go with this company again.

Review 34 (2020-05-22 - Rating: 5)
Malachi was punctual - showing up with mask on, and thoroughly professional. He explained in detail the required work for my project, and provided some additional safety tips. He was also very polite, and observed COVID-19 precautions throughout his inspection.

Review 35 (2019-08-22 - Rating: 5)
Randy came to our home, he is very professional and friendly. Took care of our electric problem with efficiency, would recommend him and the company to any one, will be using them for all our electrical needs.

Review 36 (2020-05-12 - Rating: 5)
This was our first experience using Downtown Electric. Patrick and Ryan were on time, and did an excellent job for us! We will be using them in the future.

Review 37 (2018-10-03 - Rating: 5)
Absolutely impressed with this company thought I had a open hot on my outdoor plug. They saved me 150 bucks by talking me through the problem because of the year of my house. Very knowledgable about homes and how they are wired thank you so much!

Review 38 (2022-04-06 - Rating: 5)
Dean Kirk rewired my panel with With required regional updates/improvements. He was efficient, professional, friendly and Regional passed inspection due to the quality of work DEAN Kirk provided.

Review 39 (2019-12-18 - Rating: 5)
The service was great! Justin came on time and fixed everything that I asked! He even told me other things that were wrong with my outlets! Would definitely recommend!

Review 40 (2021-10-29 - Rating: 5)
Derek was very professional and finished everything in a timely manor! I will continue to use downtown electric & lighting as well as referring them to my family and friends!

Review 41 (2020-05-29 - Rating: 5)
OUTSTANDING CUSTOMER SERVICE! Todd Thibodeaux gave us OUTSTANDING Customer Service and help in getting our house back in electrical order. In the future we will only deal with Downtown Electric and Lighting for our electrical needs.

Review 42 (2020-04-01 - Rating: 5)
Second time having Todd working on a project in our new home and he did an amazing job once again. Will be sharing a pic after dry walling is done 🤩

Review 43 (2019-10-09 - Rating: 5)
We have used Downtown Electric for exterior lighting, outlet changes and even an urgent need. They are always quick to respond and prices are reasonable. Highly recommended!

Review 44 (2020-05-21 - Rating: 5)
They did my basement wiring and we have had two follow ups. Very professional and reliable. I highly recommend them.

Review 45 (2019-09-27 - Rating: 5)
We have been using Downtown Electric for several years and they do great work for a reasonable price. Always on time and always super work.

Review 46 (2021-07-08 - Rating: 5)
Thomas was on time and professional. He completed the work in a timely manner. He answered all of my questions and he got the job done. I could not ask for more

Review 47 (2018-10-12 - Rating: 5)
Wow!! So pleased with Malachi! 5 Star service. Great guy. Quick diagnosis . Needed to repair a neutral and change out a breaker! No problem with doing business with these folks!

Review 48 (2020-09-09 - Rating: 5)
Awesome service! The work was done quick and right. Downtown Electric has earned all my electrical work going forward.

Review 49 (2020-09-29 - Rating: 5)
Both times downtown electric came to my home they were great. On time, knowledgable and willing to educate, friendly as well.

Review 50 (2020-03-24 - Rating: 5)
Todd, one of the technicians, is very good at listening. That’s all we the “know-nothing-electrical “ needed. Hope to work with the company in the near future

Review 51 (2020-01-15 - Rating: 5)
Highly recommend this company, Randy is a great technician that stayed in contact with me on updates. He was very quick and efficient!

Review 52 (2019-12-30 - Rating: 5)
These guys were great! Knowledgeable, professional, and on time! If you’re having electrical issues call them first!

Review 53 (2019-10-19 - Rating: 5)
Well priced and great customer service. I will continue to use them. They’ve done work on my own home and my rentals.

Review 54 (2019-11-21 - Rating: 5)
Excellent experience. They arrived quickly and were transparent about everything they were doing. Would work with them in a heartbeat!

Review 55 (2017-04-12 - Rating: 5)
Incredible experience!!! Everything was done to perfection, and I couldnt be happier!! I will call them for ALL my electrical needs!!

Review 56 (2021-11-12 - Rating: 5)
Todd is professional, friendly and does quality work. Definitely recommend!!

Review 57 (2015-10-20 - Rating: 5)
Great to work with. Joey and his team are always honest, fair priced and do a great job

Review 58 (2020-09-22 - Rating: 5)
Ive had Downtown do multiple projects for us and they never disappoint

Review 59 (2020-10-30 - Rating: 5)
Todd was on time and professional. I like the text communication and reminders. Their prices are fair.

Review 60 (2022-02-22 - Rating: 5)
Thomas was first rate. Efficient, clean and dedicated! Worked in temps below zero!

Review 61 (2020-01-13 - Rating: 5)
I really appreciate their hard work and dedication. Their pricing is great too.

Review 62 (2019-08-08 - Rating: 5)
Great company to work with. Fast response, knowledgeable and courteous workers, reasonable prices.

Review 63 (2020-01-03 - Rating: 5)
Ryan Woods arrived on time, professional and did a great job!

Review 64 (2019-10-02 - Rating: 5)
They are great and very reasonable price compare to other. Very happy I choose them.

Review 65 (2019-11-11 - Rating: 5)
Quick service and responsive technicians and office staff. I would definitely recommend them.

Review 66 (2020-04-30 - Rating: 5)
I would recommend Downtown Electric and Lighting to anyone. Their customer service is exceptional which is a rare find in 2020. Their technicians are also very knowledgeable, professional, and just over all nice. Ive completed 3 jobs with them so far and they have all been excellent. In addition, I had a fourth job quoted but decided not to pursue it at the time. There was absolutely no pressure to have the work done, which I appreciated. Their prices are reasonable and lower than other electricians that I have worked with in the past. Finally, they are locally owned and operated, which is another benefit.

Review 67 (2020-02-04 - Rating: 5)
Very knowledgeable, professional, great advice and service. We highly recommend.

Review 68 (2019-10-14 - Rating: 5)
Fantastic advice on the right way to wire my do it yourself project with an offer to help where I needed it.

Review 69 (2019-12-10 - Rating: 5)
Amazing work!!! Justin and Ryan were prompt professional and amazing!!!!!

Review 70 (2020-08-28 - Rating: 5)
Downtown Electric worked with me to achieve a hallway for artwork that is gently washed with light, providing unobtrusive low profile fixtures that are quiet and very adjustable. Also, they installed the electrical for the rest of our new construction, including an electric car charger and an outlet for my mangle in a bedroom (I must be the only person anymore who irons).All the work was done neatly and in a personable, professional, efficient manner, including a can-do attitude when I requested special locations for outlets and the installation of smart switches. Their work passed rough and final inspections the first time.This was my second new construction project with Downtown Electric. I highly recommend them.

Review 71 (2021-07-30 - Rating: 5)
We were referred by our real estate agent and they don’t not disappoint. Easy to work with and very responsive with questions and concerns. We always appreciate a company that doesn’t try to overcharge or try to get away anything. We recommend all day.

Review 72 (2021-10-20 - Rating: 5)
Todd is an awesome technician very knowledgeable and professional

Review 73 (2020-05-08 - Rating: 5)
Working with Downtown Electric was a breeze, like the new whole house fan they installed in my home! Between working with Malachi on the bid, having the electricians (Nik) carefully install the whole house fan and clean up the mess, to Julie following up on my experience -- they really are an awesome team. They were able to get our project on the schedule quickly and complete the project within a few hours. Very impressed. Thank you again!

Review 74 (2020-03-13 - Rating: 5)
Fantastic experience! I would give 6 stars if I could. Professional and friendly, answered my questions honestly and willingly. Great attention to detail . Overall just above and beyond. I will absolutely use them in the future for any electrical needs.

Review 75 (2020-05-18 - Rating: 5)
They were fantastic. They spent quite a bit of time locating hidden breaker box to do what otherwise would have been a 5 or 10 minute job. I didnt get charged any extra. And once this was done they even helped me change an odd light bulb that I couldnt figure out how to unscrew.

Review 76 (2022-01-21 - Rating: 5)
Amazing work and amazing service very grateful thank you guys

Review 77 (2020-08-07 - Rating: 5)
I called for an estimate on quite a variety services needed and this company made it out same day, spent enough time to discuss with me our options and what could be done. Both workers friendly and professional. Look forward to having the work done. Will update with the results

Review 78 (2019-08-07 - Rating: 5)
Very polite office office personnel, Shasta was extremely helpful. Randy was our Technician and was very polite, timely and efficient. I would recommend them and use them again. Thank you for your knowledge for our job.

Review 79 (2020-01-10 - Rating: 5)
We worked with Joey and Downtown Electric Team to install electricity to our horse barn and they were very responsive and did a very professional job. Very happy with install and follow-up work! Ryan and Iyan were very helpful and punctual.

Review 80 (2021-04-26 - Rating: 5)
We have used Downtown on 2 or 3 occasions. The work has alway been on time and as requested. Pricing has been in line with other quotes I have received.Will use them again

Review 81 (2020-08-13 - Rating: 5)
Ive never had to use an electrician and was nervous they were fabulous!!!from the front office..to my awesome electrician NICK!! Was fabulous and made this experience so good!!!will never use anyone else!! Cant thank u enough you guys!!

Review 82 (2021-09-02 - Rating: 5)
In the thick of our siding & deck replacement project, Todd (sales) & Derek (electrician) figured out how to add some outdoor light wiring & switches, remove unsightly conduit & hide its wires where new siding will be installed, and remove wiring from two obsolete, unneeded venting fans. As materials come in & siding goes on, we’re looking forward to having Downtown Electric replace outdoor outlets with new ones with gfi’s & less noticeable boxes, which they’ll be able to mount flush wth our walls - a nice improvement over the big boxy things on our walls now. We’re set for Krueger Brothers (also great) to remove those (now unwired) fans & easily install new lights. Derek & our KB crew hit it off & seemed to easily coordinate their projects here, even as we changed our minds on the fly. Last night Todd dropped what he was doing to join me by FaceTime.. He was able to remotely analyze & come up with a solution for a new outlet install conundrum. These guys aren’t just good at what they do… they’re flexible & easy going as well. (Same is true of Krueger Brothers - we’re blessed)

Review 83 (2019-02-18 - Rating: 5)
Quality work at a reasonable price. Reliable and timely.

Review 84 (2017-11-10 - Rating: 5)
I have had several projects done by Downtown Electric. They have always been super friendly, always on time, and have competitive prices without sacrificing quality. They have always done quality work. Thank you guys!!

Review 85 (2019-10-04 - Rating: 5)
Very thorough job. Workers are knowledgeable, professional, and explain the information. I would hire them again.

Review 86 (2019-11-07 - Rating: 5)
Dublin Heights SW of Colorado Springs, COHighly recommends Downtown Electric and Lighting for any and all electrical services. Dublin Heights SW is managed from a Texas location and Downtown Electric and Lighting now has all of our business. Very fast response.

Review 87 (2019-12-12 - Rating: 5)
Explained very well the problems causing our partial electric shutdown and called CSU immediately explaining the problem to them. CSU fixed what was causing the problem to our circuit breaker box. Responsibility was totally on CSU. Thanks to both. Job well done.

Review 88 (2019-01-26 - Rating: 5)
Half of the power in our house went out during a snowstorm. They came out and fixed it all for a reasonable price.

Review 89 (2013-03-10 - Rating: 5)
Downtown Electric has been on our jobs many times and they do an excellent job. I would recommend this company every time.

Review 90 (2016-03-23 - Rating: 5)
Very happy with the service! Our ceiling fan and extra outlet in the garage were installed quickly and the electricians were very friendly and prompt.