Goettls High Desert Mechanical-HVAC & Plumbing Specialists

Photo of Goettls High Desert Mechanical-HVAC & Plumbing Specialists

Located in Camp verde, Arizona

Address: 4650 Old Hwy 279, Camp Verde, AZ 86322, United States

Phone: +1 928-800-0997

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-03 - Rating: 5)

    Called company this morning because my heater wasnā€™t working. They were kind enough to squeeze me into their schedule. Adrian arrived. Very professional, knowledgeable and courteous. He immediately got to work to fix the problem. We are still continuing to resolve the mechanical issue, but they have my full confidence in getting the job done. Excellent company and individual to work with.

  • Review 2 (2024-12-27 - Rating: 5)

    We had an emergency plumbing situation occur late last night and Roman showed up right after we made the call and Casey was a pleasure to speak with on the phone and made the process hassle free. Roman did an amazing job and diagnosed the issue, explained the process and informed us on our system. Not to mention the fast and friendly service that he provided.Iā€™m highly recommending the service and Roman! Thank you Goettls šŸ™šŸ½

  • Review 3 (2024-12-16 - Rating: 5)

    We are highly impressed with the professionalism of Max DeAngelis. We decided to order our mini-split system from Goettls because of our very positive interaction with Max. We had 2 other quotes and Goettls is considerably more expensive than the others, but Max earned our trust and confidence and thus our business. He communicates clearly and appropriately, explained all our options and the benefits and limitations of each and helped us decide what best fits our home. We felt he took our job seriously and was knowledgeable about various options and brand names. I could not ask for a more professional and courteous person to address our air conditioning needs.

  • Review 4 (2024-12-27 - Rating: 5)

    Raphael did an AMAZING job today servicing my 3 air conditioning units! He was very informative and brought me up to speed as to their conditions. His gentle and quiet spirit made him a pleasure to be around. Thank you, Rafael.šŸ™ŒšŸ¼

  • Review 5 (2024-10-04 - Rating: 4)

    I just saw Fernando, who did a great job of carefully reviewing my whole system; he was efficient, thorough and professional. At the end of the service call, as I usually find true, he courteously and professionally explained an optional improvement that we could purchase and explained its benefits well. Unlike my experience with other technicians, he did not put a high-pressure spin on this option.I give this a 4 star because I have sometimes experienced internal confusions on scheduling and obtaining parts and getting a call scheduled properly and not all my technicians have been as good as Fernando. This call was flawless.

  • Review 6 (2025-01-06 - Rating: 5)

    While I havenā€™t had to use this company professionally, my family was blessed with a Xmas Christmas sponsorship. If it wasnā€™t for the help of this company and their generosity, my kids wouldnā€™t have had gifts to open. I appreciate everything they did and if I ever need anything worked on (we rent) I will highly recommend them to the owner.

  • Review 7 (2024-12-19 - Rating: 5)

    Zach was very helpful and also very nice. Thank goodness for Goettl Plumbing. They are always available when I need help.Update: Had another plumbing issue, and Dave came same day and fixed it. He was very knowledgeable, competent and pleasant to work with.

  • Review 8 (2024-12-30 - Rating: 5)

    We just had Brandon give our house plumbing a once over. He is very professional and very informative with everything. I highly recommend this company and ask for Brandon as a Service Tech. Thank you, Brandon, for the great service..

  • Review 9 (2024-09-11 - Rating: 5)

    What a great experience with Zach, very professional. Would definitely recommend Goettls High Desert Mechanical.Our water heater was going out he tried to get it back working ... But it was very old. Had to purchase a new one.Chris came out to install it. Great job! We are very happy with the service they provided.

  • Review 10 (2024-12-12 - Rating: 5)

    Goettls is great! When lightning knocked out an electrical component, their staff quickly completed the repair. Later, I had a warranty issue, and they went above and beyond to get it fixed. Roger, their technician, was knowledgeable and courteous.

  • Review 11 (2024-12-18 - Rating: 5)

    Rafael deserves a raise! He was at my momā€™s house last night fixing her furnace and he did an excellent job while explaining everything to me every step of the way. Goettlā€™s installed a new system in my home in May and I had such a good experience that I recommend them to my mom and once again they did a great job. Request Rafael to come to your home and you wonā€™t be disappointed.

  • Review 12 (2024-11-02 - Rating: 5)

    Goettls did an inspection for me for a seller as a second opinion. They scheduled within a day and the technician was awesome. He spent time explaining to me ,why invaluable information to go back to me seller to help her make a decision. Plus he was very polite and courteous and knowledgeable. I would definitely use them again šŸ˜

  • Review 13 (2024-11-06 - Rating: 5)

    Fernando came to my home and quickly diagnosed the problem. He solved the issue promptly. He was very professional and polite. Thanks Goettls for fitting me for a prompt appointment.Zack came to my home and my motherā€˜s home for our yearly plumbing inspections. He performed a complete inspection of all plumbing elements of the home and diagnosed any issues and problems. He made recommendations for improvement to each of our plumbing systems in our homes. Zack was professional, efficient, and very courteous while presenting his findings. He offered different options. We did not feel pressured to purchase extra items but offered explanations of things that would be beneficial to our systems. Thanks, Zack and Goettls for our yearly plumbing inspections.

  • Review 14 (2024-12-23 - Rating: 5)

    Brandon is an asset. He informed us when he would arrive. He was also quite professional, polite, and timely. When he was done, he showed us his work, and the fact that there were no leaks. we are quite pleased with the company as a whole and appreciate all they have done for us.

  • Review 15 (2024-12-16 - Rating: 5)

    John was on time, thorough on the job, took lots of photos, explained everything, and cleaned up after himself. John was also friendly and respectful. Goettls has consistently provided great service with knowledgeable and helpful technicians and staff. Thank you.

  • Review 16 (2025-01-06 - Rating: 5)

    We received a bid from Zack. Super nice guy, professional, and informative. We are currently researching the various options he laid out. Should we choose Goettls Zack will have been a major reason.

  • Review 17 (2025-01-02 - Rating: 5)

    Billie Lipps and his assistant were outstanding, enthusiastic, helpful, professional, and skilled. They communicated well and made sure we understood the repair process and the goal they were aiming to accomplish. Gratefully and very happily, they achieved our goal. We appreciate having Goettlā€™s in our area and feel confident in recommending them for Heating and Plumbing!

  • Review 18 (2024-12-12 - Rating: 5)

    Roger and crew were a pleasure to have doing the job. The process was efficient. My home will be much better for it. I am very glad I choose Goettls to clean and repair the air ducts in my home. šŸ˜

  • Review 19 (2024-10-23 - Rating: 5)

    Good evening..Rafael and his Goettl Partner were absolutely amazing and superb in every aspect.They were completely thorough, kind, and very respectful of our home and the cooling/heating units.They went above and beyond in so many ways. They took their time to explain the function of the cooling system and the heater and what was to be expected.We never have had this superior service/inspection before today. Quite frankly it was beyond horrible before!! These guys are wonderful and we absolutely wish for them to be placed on our file from here on for any type of service in the future.Bravo!!! Thank you!!!Rick and Kay Crisp.6825 Claret Dr.Prescott AZ 86305

  • Review 20 (2024-10-29 - Rating: 5)

    Great experience with Brandon getting me a quote on new hot water heater. Very pleasant and got the install guy going and new water heater installed and running by 3 pm same day. What more could you ask!

  • Review 21 (2024-12-20 - Rating: 5)

    Roman from Goettls was such a great technician. He tracked down the problem, discussed the options with me and helped me make the best and most cost effective choice for my situation. 5 Stars for Roman and Goettls! Thank you, you saved the day!

  • Review 22 (2024-11-19 - Rating: 5)

    We were without heat for a few days (thinking it would just fix itself) and came across Goettls High Desert Mechanical hvac/plumbing specialists. they have a great following and highly recommended. Fernando was our technician that arrived on time, actually he was early, and got to work right away..he explained in laymans terms, what the problems were, and the approx cost to repair. I would definitely recommend this company for any heating/AC issues you may have..BIG or small..

  • Review 23 (2024-10-30 - Rating: 5)

    We appreciate Goettls and their care and maintenance of our new HVAC unit. We also like that they send a text to let you know when the technician will arrive and who the person is. Fernando did great in explaining his tests and checks and was polite and helpful. Thank you!

  • Review 24 (2024-09-26 - Rating: 5)

    Adrian was very knowledgeable and arrived right on time. He did a thorough inspection and performed the required maintenance after which he provided us with options on how we can make enhancements to improve our overall system efficiency. He was also very respectful of our home and property! Highly recommend Adrian and the Goettlā€™s crew!

  • Review 25 (2024-11-07 - Rating: 5)

    Jacob did a thorough annual maintenance check today on our heat/AC. After inspecting, he sat down with us to show findings with photos and measurements to indicate how well parts of our system were working (or not so well, our system is 20 years old).We were provided with 5 repair plans to choose from, which prompted us to request an estimate for a replacement system.We will make an informed decision, moving forward. I appreciate the thoroughness and clarity of the maintenance check and estimates.We consider this a major appliance purchase, and extend our appreciation to Jacob and Goettls for their courtesy and professionalism ā€” we appreciate it a great deal.(Review by patti blair)

  • Review 26 (2024-12-23 - Rating: 5)

    Roger was very professional and did a through job. He not only found my HVAC problem. But he also found some other issues. He will have to reschedule to complete the repairs. Iā€™m looking forward to having him complete the task.Thank youGoettlā€™s and Roger for your help.Merry Christmas šŸŽ„ and Happy New Year

  • Review 27 (2024-11-12 - Rating: 5)

    Fernando did a great job during our annual HVAC service. He was very thorough and answered our questions. He was courteous and left our home clean and with the air environment in optimal condition.

  • Review 28 (2024-12-06 - Rating: 5)

    Rafael from Goettlā€™s was very proficient at his job. Our furnace was inconsistently blowing warm air. He went up into our attic and identified the problem quickly. He came back with pictures to show to us and explained what he did. He also show us pictures of possible future things we might want to address as our system is 20 years old. We were very satisfied with Rafaelā€™s professional and friendly demeanor.

  • Review 29 (2024-09-05 - Rating: 5)

    My wife and I are extremely happy with Roger. Hes very thorough and friendly. He explained everything and answered all our questions, to where we could understand. Rogers a good guy and wed definitely love to have him come out again.

  • Review 30 (2024-12-24 - Rating: 5)

    Roger was great and very friendly. Diagnosed the problem with my system and presented a reasonable solution. Very happy with this service call from Goettls!

  • Review 31 (2024-11-22 - Rating: 5)

    Billie was friendly, efficient, and explained everything to me. He also gave me advice to prevent the issue from recurring (pack steel wool in the opening to the outside HVAC unit!). The app was also nice letting me know his arrival time. No complaints at all.

  • Review 32 (2024-09-12 - Rating: 5)

    Brandon showed up for an emergency call on a Saturday in 20 minutes. He is very professional, helpful and friendly. Today he was back at assigned time. He went above and beyond to take care of my needs. Answered all questions I had. Because of Brandon and everyone involved I will be using Goettls for my needs. Thank you Brandon!

  • Review 33 (2024-09-12 - Rating: 5)

    Kelly was wonderful. Diagnosis and repair were all done in a very profession manner. Would highly recommend his services. He was able to explain the problem to me and assure that my AC system was up and running.

  • Review 34 (2024-11-21 - Rating: 5)

    Max was great with both me and my wife. He is very knowledgeable about what he does and shares. We had all our questions answered, and he answered some we had not thought of. We had other companies come to us, but in the long run Goettls won us over.

  • Review 35 (2024-09-27 - Rating: 5)

    Max was very knowledgeable and expressed himself very well. He explained the many aspects of HVAC systems and different options that were available to us. He listened to our concerns about our current system and gave us options. If I was a Goettls owner I would be very happy to have him represent my company.

  • Review 36 (2024-09-24 - Rating: 5)

    Great experience, Brandon was incredibly knowledgeable, friendly, and just an amazing human. He came to check my plumbing system and left me and my wife feeling better informed and left us with some great plans for making my home a better environment for family and friends. Cant say enough good things about Goettls and the people that they hire. They are an amazing local resource and hire the most people centered employees I have ever met!Thank you,

  • Review 37 (2025-01-03 - Rating: 5)

    Fernando is truly amazing. He worked so hard to get our heat working. He is clearly a professional who takes pride in his work. Thank you so much.

  • Review 38 (2024-11-19 - Rating: 5)

    Trevor was great did a wonderful job was very courteous and explained everything perfectly and best of all he came very quick which I appreciated greatly since I was really freezing without heat!!! So so happyHe solved the problem and pretty quick tooThank youRoger was awesome and you were so quick to respond and that in the weekendFantastic service I recommend you to all who want to know

  • Review 39 (2024-11-23 - Rating: 5)

    Adrian led the team that came to clean our ducts as well as our furnaces. They did a wonderful job and gave us some advice on fixing some hot areas in the house.Would definitely have them come for the next cleaning.

  • Review 40 (2024-08-23 - Rating: 5)

    Eric was very thorough and informed about everything he was doing. He checked the ductwork under the house, no one has done that before even though we have Goettls to service the unit for the previous 4 years. Eric was very professional and what a great personality. I would like him to be our service man.

  • Review 41 (2024-11-15 - Rating: 5)

    Fernando, our service tech, is always very professional and thorough. Great knowledge of HVAC systems. Goettl is a great company. Effective communication, pleasant customer service. I highly recommend them.

  • Review 42 (2024-12-05 - Rating: 5)

    Raphael was knowlegeable, professional, courteous, punctual and friendly. Its greatly refreshing to work with a contractor that really cares about quality and getting the job done right. With employees like Raphael, Ill call on Goettles again if needed in the future.

  • Review 43 (2024-12-18 - Rating: 5)

    Fernando helped us when our thermostat had to be rewired due to faulty installation. Amazing and quick service. He was friendly and professional. Highly reccomend.

  • Review 44 (2024-10-25 - Rating: 5)

    Brandon arrived promptly, diagnosed my problem, presented me with three options and recommended the mid-priced one. Upon my acceptance, he left to get equipment, returned and fixed it. A detailed receipt arrived instantly. I dont know how you improve on that. Thanks, Goettls!

  • Review 45 (2024-11-23 - Rating: 5)

    Customer service experts! Staff on the phone were thorough and service tech was very knowledgeable, polite and respectful of my home. Great experience, I trust Goettls with all my HVAC needs.

  • Review 46 (2024-10-31 - Rating: 5)

    Excellent service! Braulio was very knowledgeable and attentive. He took the time to explain what was wrong and walked me through my heating and cooling system.

  • Review 47 (2024-10-28 - Rating: 5)

    Zach did a terrific assessment of plumbing issues and had complete resolutions in short order. He was compassionate and thorough and able to address why two faucets leaked, which two previous plumbers could not.

  • Review 48 (2024-10-15 - Rating: 5)

    Roman was fantastic and enabled us to keep our original fixtures in our shower with only having to replace the valves. The sewer repair was done well I am sure and he caught the root growing in our line that the home inspection missed. Thank you

  • Review 49 (2024-09-12 - Rating: 5)

    Max arrived at my home yesterday. His presentation was precise, engaging my interest. You sent excellent representation for your company. Max is not only knowledgeable and well trained, hes a kind gentleman. Thank you for sending him!

  • Review 50 (2024-11-12 - Rating: 5)

    Adrian, Troy and Roman did an outstanding job!! Adrian was here all afternoon and evening, worked steadily, no complaints and very professional while working. He is the BEST!!! Id love to have Adrian for any task that he can accomplish. BRAVO!!!

  • Review 51 (2024-09-30 - Rating: 5)

    We want to express how happy we are with Tyler and his crew for the amazing job they did installing our new furnace and air conditioner! They did exceptional work and we will recommend Goettlā€™s to all of our friends, because of our wonderful experience.

  • Review 52 (2024-11-04 - Rating: 5)

    With decades of construction experience behind me I can safely say Boyds HVAC inspection was one of the most professional and thorough I have ever seen. His amiable and pleasant personality, a sheer unexpected bonus! Guess Im a Goettls customer now.

  • Review 53 (2024-10-03 - Rating: 5)

    Clint from Goettls High Desert Mechanical came to my home and performed a complete assessment of my AC system. He not only was very thorough with his work, he also took the time to answer all my questions and explain the system operation in easily understandable detail. I will be having this inspection done on an annual basis moving forward as it is clearly in my best interest to avoid unnecessary costs later.

  • Review 54 (2024-06-07 - Rating: 5)

    This is a top-notch company with everything from Customer Service to our inspector, Greg! They are accommodating getting you scheduled and do their very best to work with you. Greg was professional and detailed in his inspection. He gave me lots of great information to keep everything working at optimal levels. He was timely and emailed all the information on the results. He took the time to answer all my questions. Great job on all of those involved!

  • Review 55 (2025-01-02 - Rating: 5)

    We received very good customer service from Fernando. He really knows his stuff. Thanks Goettls!

  • Review 56 (2024-12-24 - Rating: 5)

    Professional, polite and knowledgeable about his job. felt very comfortable leaving the tech in charge. and his efforts helping our daughter understand the situation.Trevor welcome as a tech on home the next time w e need his services

  • Review 57 (2024-10-16 - Rating: 5)

    Rafael was extremely informative and professional. He is hard-working and knowledgeable. He has Ninja-like focus and was very courteous and thorough. Although I asked many questions during his visit, he stayed on task, performed a thorough assessment of my A/C system, and provided a detailed & comprehensive estimate of his recommendations. Thank you Rafael! Ironically, my water system showed evidence of a leak a few days after the AC repair, so I called Goettl for their plumbing service. Brandon from Goettl examined all aspects of the water sources in my house and yard, described his findings and recommendations in detail, and was very thorough. Like ALL my experiences with Goettl, (including speaking with Bridgette in the front office) , my questions were answered and I was treated with respect. Great service, thanks Goettl!!! Your staff and technicians are fabulous!

  • Review 58 (2024-10-28 - Rating: 5)

    Rafael was very helpful, explaining the tablet type thermostat in detail so I understood it very well. Thank you very much, he was patient with me. I really appreciate his help. Jack Castimore

  • Review 59 (2024-11-26 - Rating: 5)

    Max was very professional and knowledgeable about purchasing a new unit for our home! Canā€™t wait to get it installed! I would highly recommend Goettls to anyone looking for any new A/C unit!

  • Review 60 (2024-11-14 - Rating: 5)

    Everyone at Goettls High Desert Mechanical did an excellent job.We began with a stop by the Costco/Lennox kiosk and were introduced to Goettls HDM and the savings/benefits of working with them thru Costco.A Goettls Project Manager came out to our property, presented a brief history of the company, their capabilities and their breadth of experience. Goettls helped us understand several options/solutions along with the specific differences to each choice regardingā€¢comfortā€¢efficiencyā€¢longevity andā€¢economyThey inspected both of our 20+ yr old attic mounted systems and left us with a proposal/3 alternatives to review and consider. This easy, but complete andconvenient process was a huge help in our deciding to get this work done with Goettls.All are professional, prompt and quick to return calls which confirmed that we had made the absolute best choice. During install we were impressed by their coordination of duties, keeping us informed of their progress and the surprisingly rapid completion and cleanup.So glad for the Costco/Goettls association and we look forward to Goettls assistance with maintaining and servicing our new hvac system.

  • Review 61 (2024-10-17 - Rating: 5)

    Zach was very thorough and explained our options well. He has arranged for future follow-up and has made himself available for contact with the expert leak locator. Zach is personable, and we look forward to working with him in the future.

  • Review 62 (2024-09-23 - Rating: 5)

    Goettls has been our chosen provider for several years now. Today we had Zach come out to the house to evaluate our plumbing, hardness of the water and to advise us on a water softener. He did a great job! Educated us on many aspects of plumbing, water softeners etc. Zach was professional and personable And we appreciate his time and expertisešŸ‘

  • Review 63 (2024-12-12 - Rating: 5)

    Brandon was on time and solved my broken waterline. This was an emergency as water was flowing out of the pvc pipe and valve. He answered every question I asked. Very knowledgeable and helpful. Goettls is my new go to plumbing company! I would give them a ten but ran out of stars.

  • Review 64 (2024-11-02 - Rating: 5)

    Brandon was amazing. Kind, patient, friendly and knowledgeable. He is a definite asset to Goettls. If we need a plumber again, we will call Goettles High Desert Mechanical nd request Brandon.

  • Review 65 (2024-11-20 - Rating: 5)

    Fernando excels at customer service. He took ample time to explain the problems he found and what would be required to repair them. He was extremely courteous, professional and just a very nice young man. I will always ask for Fernando for all future services. Nice job Fernando and thank you.

  • Review 66 (2024-08-27 - Rating: 5)

    Our technician Roman was great. Very professional and explained all the work he did. We will definitely request him for the next visit. We have always trusted Goettls for our air conditioning needs.

  • Review 67 (2024-08-09 - Rating: 5)

    Awesome job! Awesome service!Called and asked for an expedited air duct cleaning due to a renter who smoked in our non-smoking unit. They came the next day! They were able to remove all traces of cigarette smoke. We are sooo relieved. We didnā€™t have to repaint!! Whew

  • Review 68 (2024-11-19 - Rating: 5)

    Trevor was very efficient at showing us through many photos to explain what he was doing with regards to the inspection of our HVAC system and what he found. We talked through our options and he took care of them promptly.

  • Review 69 (2024-12-10 - Rating: 5)

    Fernando was very pleasant and professional. Knew exactly what the issue was ans fixed it quickly. Will definitely work with Goettles again.

  • Review 70 (2024-12-18 - Rating: 5)

    Brandon is a really great guy. His demeanor and attitude were great, and he was professional and proficient. Highly recommended!

  • Review 71 (2024-10-29 - Rating: 5)

    Adrian was lovely! He and Goettl communicated timing and what they were doing/needed to be done, and listed to concerns and explained everything. Id use Goettl again and hope wed have Adrian.Disappointed tho that Goettl replied with a canned response asking if I wanted to call out anyone specialā€¦.obviously didnā€™t care I already didšŸ˜„

  • Review 72 (2024-10-02 - Rating: 5)

    Max DeAngelis performed a thorough examination of our existing 15-year-old HVAC setup and proposed a replacement system that seems reasonable to us. We enjoyed his professional, personable, and informative attitude during this time.

  • Review 73 (2024-12-24 - Rating: 5)

    Rafael was courteous, mindful and thorough with everything!!! He explained everything that he did, which I appreciated. Goettls is blessed to have him.

  • Review 74 (2024-08-29 - Rating: 5)

    All of the people I have dealt with over the last 2 weeks have been extremely helpful, professional, and courteous. John, Ella, James, Chris, Rafael, Julie, Jackie. If I missed anyone, I apologize now Thank you all for your service that goes the extra mile.

  • Review 75 (2024-12-13 - Rating: 5)

    Braulio did a great job. Lots of pictures. Very informative. Thanks for the timely service. Couldnt ask for better. Merry Christmas šŸŽ„ to all.

  • Review 76 (2024-12-10 - Rating: 5)

    Trevor is a great representative for Goettlā€™s High Desert Mechanical. He arrived on time and was very personal and professional.

  • Review 77 (2024-12-12 - Rating: 5)

    Fernando did an awesome job! He was very professional and knowledgeable. Hes definitely an asset to Goettles!

  • Review 78 (2024-10-04 - Rating: 5)

    Roger was on time and knowledgeable. He gave explanations with a smile when asked. Thorough and tidy too. Very happy with his service.

  • Review 79 (2024-09-24 - Rating: 5)

    Had A/C work done by Adrian Islava from High Desert Goettls. He is great! Very efficient, took time to explain what he was doing and why. Gave us options and suggestions. Definitely recommend Adrian for any and all A/C projects.

  • Review 80 (2024-12-14 - Rating: 5)

    Billie was very courteous, friendly and informative. He answered my questions and was sociable. I was comfortable having him in my home.

  • Review 81 (2024-08-24 - Rating: 5)

    Adrian I. our HVAC technician was outstanding!! He came to our home quickly, was prepared and got our AC running in about 30 minutes! We are beyond thankful for him and his kindness!! THANKS AGAIN ADRIAN!!!!!

  • Review 82 (2024-12-10 - Rating: 5)

    Fernando F. did a great job!Very polite and helpful.He was very patient in helping us program the t-stat.Thanks Fernando!!

  • Review 83 (2024-08-03 - Rating: 5)

    Adrian and Roman performed our HVAC and furnace maintenance flawlessly! Our units are performing great now! They did a filter change for us too - we bought the filters and we were going to change the old ones out for the new ones and they offered to change them out for us!!! Goettlā€™s is a wonderful company (very customer focused)!

  • Review 84 (2024-08-23 - Rating: 5)

    Goettls provided a Lennox Elite Series VSD for my new home through my builder, they were very responsive to my adjustment request, their service technician was very qualified and helpful with my questions. So I chose them to add a Lennox min-split for my garage and am happy I did. Staying cool during the summer thanks to Goettls.

  • Review 85 (2024-10-25 - Rating: 5)

    Excellent customer service and informative inspection on the house plumbing. Received quote for recommended repairs. Answered questions and did not rush. I was very impressed by this technician.

  • Review 86 (2024-08-19 - Rating: 5)

    Adrain did great. Very knowledgeable fella and was very professional. Did a great job of fixing my issues and left me with great tips on how to utilize my A/C unit more efficiently.

  • Review 87 (2024-06-19 - Rating: 5)

    Very pleased with Gregā€™s thoroughness and courtesy. He took the time to explain his inspection results. We really appreciated that. We were also pleased with the quality work he did. We would give Greg an A+ rating.

  • Review 88 (2024-11-18 - Rating: 5)

    Fernando is great - very thorough, personable. He went over the service & findings very well. I felt well taken care of.

  • Review 89 (2024-11-13 - Rating: 5)

    Our tech from GOETTLS Greg Schmid was very friendly and knowledgeable and a pleasure to work with I would definitely recommend them to anyone needing plumbing and hvac issues my issue was low water pressure caused by a bad prv valve found out it was doney waterā€™s responsibility to replace saving a ton of money a big thanks to Greg Schmid it was a pleasure meeting you

  • Review 90 (2024-12-14 - Rating: 5)

    Love calling Goettle. Zach was very honest and direct about our next steps. Made the whole process easy and quick

  • Review 91 (2024-11-01 - Rating: 5)

    Trevor Lay was awesome!!! He knew what he was doing, fixed the problem quickly, and was so polite and professional. Goettls is the very best. The very Best!!!!

  • Review 92 (2024-08-29 - Rating: 5)

    The attending technicians name is Roman to perform yearly membership diagnostics. Roman provided excellent service, thoroughness, and professionalism. Roman took time to go over the diagnostic results, make recommendations, and provided requested maintenance on the spot. I am in the process of reviewing addition preventive services one of which I feel has value for our unit.

  • Review 93 (2024-09-25 - Rating: 5)

    I have a 20 yr old carrier furnace which stopped functioning 3/20/24. Our property manager for our Sedona home called 2 providers, each submitted conflicting assessments to the problem3 rd try I called Goettls. Their technician was licensed, professional and fixed the problem.However, the technician also suggested to replace the old furnace and provided 3 different quotes.Thank you Ari and Justin from Goettls, who negotiated a contract at a discount price. We were satisfied with quality service. The office managers return calls within 24 hrs, and ready to help you with peace of mind. Avoid any ma and pop shops with plumbers. Go with Goettls, who have to follow strict industry standardsFV

  • Review 94 (2024-11-15 - Rating: 5)

    Max was prompt, courteous and professional. He explained the systems, financing, installation and warranties to our satisfaction in moving forward on the purchase of a new HVAC system.

  • Review 95 (2024-11-13 - Rating: 5)

    Adrian did a super job today getting my Humidifier which was inoperable functioning again. Although when he left it wasnā€™t working yet because it needed another new filter for the water to pass through correctly as the one exudes full of Carolinaā€™s deposits etc. Since he didnā€™t have the proper one on his truck heā€™d planned to get one this week and come back to install it. However he contacted another HVAC service tech in the area and asked if he had the item which he did. So Adrian called back and said heā€™d located one and quickly ininstaked it and got humidifier properly working again. He was very knowledgeable. Professional, efficient and capable. Iā€™d recommend him for all HVAC work here. He is a true ideal representative representing Goettlā€™s. Thanks for sending hometown resolve my problem today!

  • Review 96 (2024-10-04 - Rating: 5)

    Beaulio did a great job of assessing the problem with my A/C, changed out the air filters and explained well my service options. He was very professional, sent pictures. I only wish it had happened in the original window time, as I had to cancel other arrangements.

  • Review 97 (2024-09-23 - Rating: 5)

    Peter Magoon solved my noise problem. He found the noise coming from my expansion tank. He ended up saving me money, as I thought it was the hot water heater.. . Very nice guy!! Great service

  • Review 98 (2024-07-08 - Rating: 5)

    Brandon came out to do a plumbing inspection for us. He had a new hire in training with him. Even with the extra work of training the new hire, Brandon was knowledgeable, thorough, patient, efficient and incredibly personable. He answered all of our questions and gave us multiple estimates for our issues. Its nice to see that in an era of declining quality of service (very, very apparent in Sedona), there are people that take pride in their work. So long as that continues, I dont see any reason to call any other plumbing company here.

  • Review 99 (2024-09-12 - Rating: 5)

    Peter was very nice during the time he was at my home. He did a thorough job replacing my water softener and garbage disposal. He answered all my questions clearly and fully.

  • Review 100 (2024-08-01 - Rating: 5)

    This was our first time using Goettlā€™s and we were very pleased with the service. Our tech Zach was very patient, took the time to explain everything and answered all our questions. Thanks for being awesome Zach.

  • Review 101 (2024-08-26 - Rating: 5)

    Clint was very respectful, professional, and answered all my questions. Cleaned up after he was done. Felt bad that he had to be in the attic during the heat of the day. He still did what he had to do. Thank you Clint.

  • Review 102 (2024-08-28 - Rating: 5)

    Troy was very thorough and professional. He took his time to check all that could be wrong and explained in detail what is needed. Top quality service!

  • Review 103 (2024-10-29 - Rating: 5)

    Our experience was fantastic. By the time the service call was over, I feel like I made a new friend. Job well done. thanks Goettls.

  • Review 104 (2024-06-19 - Rating: 5)

    Pete was awesome very knowledgeable considering my home was built in 1968. He was quick and got the job done. He did a valve replacement in our shower . Totally would use them again and highly recommend to others.

  • Review 105 (2024-08-12 - Rating: 5)

    The service was wonderful. My tech explained everything to me and was wonderfully thorough. I would definitely recommend Goettls and their wonderful service people. Definitely 5 stars

  • Review 106 (2024-09-12 - Rating: 5)

    Fernando was very professional. I found him to be knowledgeable and didnā€™t try to pressure me into buying anything. I appreciated his honesty.

  • Review 107 (2024-08-07 - Rating: 5)

    Braulio did a fantastic job and was very thorough!! His explanations were great and easy to understand. He also triple checked everything before he left.

  • Review 108 (2024-11-26 - Rating: 5)

    Prompt service. Always super helpful and friendly. Great technicians who knows their stuff. I highly recommend Goettls for anything HVAC related.

  • Review 109 (2024-05-16 - Rating: 5)

    Billie was awesome! He diagnosed the issue quite quickly and got my AC running in no time šŸ˜Š He thoroughly explained everything to me so I was aware of the issue and the best way to fix it. The office staff that helped make the appointment were wonderful to deal with! Definitely will be using them again

  • Review 110 (2024-09-06 - Rating: 5)

    Adrian arrived on time and quickly completed his work, he took the time to answer my questions. Very professional and polite. Great experience.

  • Review 111 (2024-09-16 - Rating: 5)

    James Chapman efficiently fixed a leaky outdoor faucet today after troubleshooting the problem last week. He is well-trained and very personable, an asset to the Goettles Team.

  • Review 112 (2024-12-04 - Rating: 5)

    This is a fantastic company to work with. Roger Martinez was prompt and responds quickly with arranging site visits. Would highly recommend them!

  • Review 113 (2024-11-05 - Rating: 5)

    Jacob is an amazing Tech, as well as incredible fella. Knowledgeable, courteous, proficient.I love Goettles company ~ The Professionals

  • Review 114 (2024-11-06 - Rating: 5)

    Roger Martinez was AWESOME!!! He was professional, knowledgeable, super friendly, and took the time to explain what he did during his inspection of our heating and cooling systems.Thanks Roger!!!

  • Review 115 (2024-09-06 - Rating: 5)

    Brandon was very thorough, explained the quote for a water softener/purifier in detail so I could make an informed decision, and was friendly and professional.

  • Review 116 (2024-11-12 - Rating: 4)

    Zach was courteous and helpful, but unfortunately couldnā€™t help the situation trying to install a gas line for a dryer because the cost to install the line was prohibitively expensive.

  • Review 117 (2024-09-02 - Rating: 4)

    The plumber that did the work replacing my water heater was quick and thorough. Overall, I felt the cost was a bit high, but it was a holiday weekend.

  • Review 118 (2024-07-31 - Rating: 5)

    Had my air conditioner repaired . Raf was very knowledgeable and polite. I couldnt have asked for a better tec. He had it up and running in no time.M Helie

  • Review 119 (2024-09-17 - Rating: 5)

    Fernando and Glenn were very professional, knowledgeable and friendly. Fernando helped me with the thermostat and the door that I had problems getting on. I would recommend Fernando to help any customer.

  • Review 120 (2024-12-17 - Rating: 5)

    Fernando was out here again helping us with more things. Thank you so much! Were going to you for all our needs.

  • Review 121 (2024-12-05 - Rating: 5)

    Roger did an awesome job making clear what was wrong with my system and showing me the best option to move forward!

  • Review 122 (2024-09-17 - Rating: 5)

    Goettls did a great job of replacing our difficult-to-repair Grohe shower system. Chris was friendly, and cleaned up nicely afterwards.

  • Review 123 (2024-09-24 - Rating: 5)

    Boyd was here for a few hours. He did a thorough inspection of our a/c and heating system. He explained the results and gave us suggestions to make our system work more efficiently. He emailed quotes to my husband and so we will discuss them. Thank you, Boyd!

  • Review 124 (2021-06-30 - Rating: 5)

    Very impressed with Derick. Very knowledgeable and professional. I havent finished getting other estimates for the work I want done, but am probably going to have them do the work. Everyone else wants to charge $65 for an estimate... Goettls didnt charge for their estimate.Update: Derick finished installing my whole house water filter and brought my tankless heater installation up to code & mfg warranty requirements.Overall very happy.

  • Review 125 (2024-08-28 - Rating: 5)

    Roman was very knowledgeable and professional, explained everything to the tee. Great experience, Goettle is our go to place for our AC needs.

  • Review 126 (2024-06-08 - Rating: 5)

    What a great company!! They are so honest and our technician Rafael Castro not only communicated with me, but also sent photos. He assisted in making sure I knew how to work my AC unit and was so very pleasant. Thank you Rafael, I will keep your number.

  • Review 127 (2024-11-07 - Rating: 5)

    Needed an adjustment to a recently installed toilet and Ramon was able to get it taken care of and explained the process. Great customer service.

  • Review 128 (2024-06-19 - Rating: 5)

    Highly recommend. From requesting an estimate to the final quality control inspection, top notch service. Would like to give a shout out to Max, Hank, Tyler, JJ, Greg and Roger. And to all of the ladys in the office. The service you provide is rare now a days. Was a great experience.

  • Review 129 (2024-10-23 - Rating: 5)

    Zach was very professional and friendly. He did a great job explaining what he was doing. Very happy

  • Review 130 (2024-09-12 - Rating: 5)

    Zach was extremely professional, informed us every step of the way and very pleasant to work with. I would want him to service my plumbing every time!!

  • Review 131 (2024-12-30 - Rating: 5)

    Goetlls tech were great the cost was astounding though. I would recommend this company.

  • Review 132 (2024-06-25 - Rating: 5)

    Hi requested the $99 annual check up for our HVAC system while at Costco with the very friendly & kind lady (Carol?). She had good information. Within less than an hour of giving her my info I had text & call setting up the service. It ALSO includes a plumbing check out!The day of the appointment I got further confirmation from text that Fernando was on his way as agreed upon. He was polite, on time, careful to wear shoe protectors in the house. He checked all our systems & provided a thourogh review. He would have changed our filters (we needed to provide them) but we had recently done that. Fernando went over 4 options for upgrades to the system but it was not a high pressure job at all. All in all an excellent experience & I feel better knowing the status of our HVAC equipment & with a plan in place in case any problems arise. I would recommend them. And if you are a CostCo Member, consider using the offer there for equipment replacement/upgrade to take advantage of refunds& significant other perks.

  • Review 133 (2024-06-06 - Rating: 5)

    Zachā€™s work was fantastic. He made it possible to service the tankless water heater the correct way.

  • Review 134 (2024-09-24 - Rating: 5)

    Brandon was very professional and did a thorough review of the situation and recommendations. Would totally recommend him for any service he could provide.

  • Review 135 (2024-10-29 - Rating: 5)

    Jacob and Roy were on time and worked quietly and I could go on with my normal chores. The were knowledgeable, pleasant and polite. They represent your company well.

  • Review 136 (2024-05-24 - Rating: 5)

    Roger and the team at Goettls High Desert were great. My warranty ended 5 days ago and of course my AC stopped working, the thermostat was blank, unfortunately for me, this happened at the end of the day but Goettls was able to schedule me the next day. They even showed up earlier than scheduled and they honored the expired warranty so I did not have any expense in resolving the issue.

  • Review 137 (2024-08-30 - Rating: 5)

    Raphael did a superb job. He arrived on time and worked professionally and skillfully to repair our A/C

  • Review 138 (2024-12-20 - Rating: 5)

    Billie was very thorough and competent. We would like to have him service our system in the future.

  • Review 139 (2024-09-03 - Rating: 5)

    Roger is a fantastic individual. Took care of the problem and explained everything in laymans terms and photos. Great job Goettls High Desert....

  • Review 140 (2024-08-29 - Rating: 5)

    Greg was prompt. He explained everything that he did. Very thorough. Greg went above and beyond what was expected. We highly recommend this company

  • Review 141 (2024-08-22 - Rating: 5)

    Eric dad are awesome. Job was very. knowledgeable with the system was very nice and easy to talk to would recommend him to anybody thanks

  • Review 142 (2024-09-30 - Rating: 5)

    Max was very thorough explaining the various grades of units and various financial options. He was very polite and helpful A rating. For Max.

  • Review 143 (2024-11-09 - Rating: 5)

    Very conscientious and courteous. The first garbage disposal made loud noise so he got another one which works fine.

  • Review 144 (2024-05-16 - Rating: 5)

    Roger is an awesome technician! He went above and beyond during our appointment. He is extremely knowledgeable and very patient. And didnā€™t mind taking the time to stop and explain things to me. Goettls is the only air-conditioning company I will ever use for my multiple properties here in the valley.

  • Review 145 (2024-01-15 - Rating: 5)

    Zach, with Goettls, did an amazing job. He was professional, personable, and very efficient. He was able to get our clogged sewer pipe cleaned up in under 30 minutes! We were very pleased with the quality of his work and his level of care of our property. He was very clean and maintained a tidy work area. We would definitely recommend Goettls to friends and family.

  • Review 146 (2024-04-24 - Rating: 5)

    My service experience today was stellar. The technician, Rafael, was beyond polite, professional and more than happy to take time to answer any questions and explain what he was doing and why. He cleaned up well when he was done working. We are highly satisfied with the work he completed today and will not hesitate to use this company again. Highly recommend.

  • Review 147 (2024-09-25 - Rating: 5)

    Wonderful experience. Adrian was efficient and knowledgeable. Fixed our problem in 10 minutes. So happy it was fixable!

  • Review 148 (2024-11-27 - Rating: 5)

    Roy was very helpful, explained the service, as well as the quote for additional work to be considered. Would recommend, thanksšŸ‘

  • Review 149 (2024-11-20 - Rating: 5)

    Troy was great. Long day for him but did a good job with a smile.

  • Review 150 (2024-11-20 - Rating: 5)

    He was very helpful and understanding, a great guy. You are lucky to have a person like him working for you

  • Review 151 (2024-10-25 - Rating: 5)

    Roger & Fernando both did a great job on tracing the leak. Its all sealed up. Thanks again

  • Review 152 (2024-08-12 - Rating: 5)

    The tech Greg was incredible and honest. He helped me get my system back up and running, and gave some great recommendations for the future!!Thank you!!

  • Review 153 (2024-08-20 - Rating: 5)

    Eric was super thorough and so pleasant to work with. He was patient and helpful with our many questions, it was a great experience!

  • Review 154 (2024-11-19 - Rating: 5)

    Fernando was very nice, efficient and on time, we just had him out again and he was great! Thank you! Ben was our service rep during another visit and was also wonderful.Most recently we had Zach do plumbing service on our water heater. Also a fabulous experience and I appreciated him taking the time to explain everything to me.

  • Review 155 (2024-06-25 - Rating: 5)

    Called with an urgent issue and the company had a technician at our door within an hour. John the technician was extremely courteous, friendly, experienced and professional, whereby he fixed our problem quickly. Highly recommend both Geotti Desert Mechanical and John!šŸŒŸšŸ†šŸ‘šŸ¼

  • Review 156 (2024-09-24 - Rating: 5)

    Fernando was friendly, knowledgeable, professional, and complete. If I need future assistance I would like to have Fernando as assigned. Great job.

  • Review 157 (2024-06-12 - Rating: 5)

    I had an AC problem Goettles showed up right away. Rafael was knowledgeable, informative and the kind of guy ya want to do business with again. I hope I never need service in the future, but if I do, itll be with this company. I was very impressed.

  • Review 158 (2024-11-02 - Rating: 5)

    I am very happy with the services received today by Roger Martinez and also grateful for the prompt response to my need for heat!

  • Review 159 (2024-05-07 - Rating: 4)

    Our experience with the tech from Goeettls was very good. He was very thorough and took time to explaine everything to us and give us the options for the repairs so we could make a decision. Then he promptly proceded to do the work, even though it was after 7:00pm when he finished. We are very pleased with his work.

  • Review 160 (2024-04-27 - Rating: 5)

    Adrian was prompt, and did a thorough inspection of our system, he was polite, well mannered, honest and upfront with us. He explained everything to us well, so we would have all the information we needed to make a decision. I would highly recommend his service.

  • Review 161 (2024-06-04 - Rating: 5)

    Rafael and Chase were perfect gentleman and very professional. They were great with my dog and took detailed notes and performed expert maintenance on my air-conditioning and minisplit units. I have been using Goettles for two years and they are the best!

  • Review 162 (2024-09-20 - Rating: 5)

    All of the guys were great Billy Jacob and Adrian there was a couple of hiccups but they took care of me great a great experience Id recommend it to anybody

  • Review 163 (2024-12-30 - Rating: 5)

    Prompt (arrived as scheduled), courteous & efficient. Just a six-month review & all went well. Very pleased with this company plus their outstanding Customer Service! I highly recommend this team for all my heating & cooling needs.

  • Review 164 (2024-07-31 - Rating: 4)

    Arrived on time, thoroughly checked all systems. Reset and reprogrammed the thermostat which was the original reason for calling. Not aggressively upselling, made helpful suggestions for maintaining the system properly.

  • Review 165 (2024-09-27 - Rating: 5)

    Zach was very knowledgeable and explained all items completely. It was a pleasure having him in our home.

  • Review 166 (2024-11-07 - Rating: 5)

    Responded by very quickly to call when I said we had no heat. They were very respectful, efficient and professional! Thank you.

  • Review 167 (2024-05-25 - Rating: 5)

    We are very please with the service the Tech provided. He installed a new thermostat and took the time to go over all the features and even helped show how to download the app and link the thermostat to my phone. Would recommend them.

  • Review 168 (2024-06-22 - Rating: 5)

    Easy to schedule. Kept us updated on arrival. Zach evaluated solutions. Tried least expense fix and it worked!!! Very pleasant plumber & experience.

  • Review 169 (2025-01-02 - Rating: 5)

    Fernando spent the time to try to identify my problem. He was very professional and friendly.

  • Review 170 (2025-01-06 - Rating: 5)

    Jacob did a great job ~ he explained all that he was going to do and he did them all. Hes professional, thorough and friendly. Extremely pleased and hes a great representative for Goettls

  • Review 171 (2024-05-29 - Rating: 5)

    We had two different compressors go out on our property and our Goettlā€™s technician, Braulio Lazalde, did a great job of assessing the problem, making a recommendation, getting measurements done and (with his team) installing both units in a timely and efficient manner. They came out on Saturday, knowing we are a business that needed the matter fixed quickly. Iā€™ve used Goettlā€™s several times on many properties and always been pleased with their service and professionalism.

  • Review 172 (2024-10-02 - Rating: 5)

    Adrian was courteous and professional. He provided clear information and answered all of my questions. Itā€™s clear that he cares about his customers.

  • Review 173 (2024-10-18 - Rating: 5)

    Roman was very good. He was efficient and honest. Didnā€™t try to upsell and we really appreciate that.

  • Review 174 (2024-09-03 - Rating: 5)

    Justin is a very nice person helped me out alot ,with the information I needed to replace my AC,and answered all my questions I had asked Id him.

  • Review 175 (2023-12-28 - Rating: 5)

    My gas furnace stopped working so I called Goettls for the repair. The customer service rep on the phone was very nice and helpful. Adrian Islava was the technician that arrived to fix the furnace. He was very nice, and efficient at the job. It didnt take more than 15 minutes before he identified the problem and got the part on order. When he came back a week later (it was during Christmas so there was a bit of a delay) with the valve it took maybe 10 minutes to replace and finish up. He also advised me on the filters I was using and how they may burn out the blower motor and replaced some wire nuts that werent correct for free.I would highly recommend calling Goettls for all your heating repair needs. I appreciate the great work they did!

  • Review 176 (2024-08-22 - Rating: 5)

    Adrian was great, very knowledgeable and made sure he could determine what the cause of the issues with our AC were

  • Review 177 (2024-12-31 - Rating: 5)

    Had a sound coming from our heating unit. Adrian came to check it out. He was very nice, explained well what he found and answered questions thoroughly. I am very happy with the diagnostic and will use Goettlā€™s for the repairs.There was a second person with Adrian, didnā€™t get her name, who was also very nice and helpful too!

  • Review 178 (2024-10-31 - Rating: 5)

    Fernando did an excellent job with explaining the issues and I never felt pressured to buy up.

  • Review 179 (2024-09-25 - Rating: 5)

    Troy was very professional, on time and answered all of my questions regarding the service and installation of upgrades to the equipment. Thanks again!! Vince

  • Review 180 (2024-11-05 - Rating: 4)

    Keenan did a great job checking my HVAC. He says a new filter isnt needed at thus time.

  • Review 181 (2024-12-13 - Rating: 5)

    Trevor was great and finished the inspection a replaced the filter in record time. A real professional.

  • Review 182 (2024-08-21 - Rating: 5)

    Justin was very helpful with getting us through the financial particulars and explaining the difference between units and getting us where we needed to be for size of house. šŸ‘šŸ¼šŸ‘šŸ¼

  • Review 183 (2024-06-14 - Rating: 5)

    Technician was on time, courteous and very professional. Did a very thorough inspection of both our heating and cooling units. Gave a very thorough rundown of areas of concerns. Cleaned up when he was finished.

  • Review 184 (2024-01-14 - Rating: 5)

    From my first phone call I have been thrilled with the customer service I have received!!! Our technician, Braulio was great!! Explained everything in detail to make sure I understood what he was doing. Long story short I am having to replace both of my units. I also spoke with Justin in regards to our plans moving forward. Both of these gentlemen listened to me and answered all of my questions.I highly recommend them!

  • Review 185 (2024-10-08 - Rating: 5)

    Such a Gentleman. I enjoyed our conversation. He was very professional and explained his water testing in detail.

  • Review 186 (2024-05-30 - Rating: 5)

    I was very pleased with Rafael he was very informative about what he doing in order to get the air conditioning fixed and explained in detail what needs to be done. I really appreciate that Rafael took his time and tried to figure out the problem of the unit. I would like it that you schedule Rafael to come back in two weeks since heā€™s already been working on the issue and knows what heā€™s doing and looking for. Thank you for the service you did today Rafael. Yesterday May 28th Rafael came back to follow up on the work he had started couple weeks ago and he found the problem. Now he had to speak with his field supervisor Moe. So Rafael gave me the quote on the cost of repairs. Wow to my surprise it was very expensive but I needed it to be fixed. But I was a little concerned since the system was Only a year old. So I agreed to make the payment ā€œfully paidā€ So Rafael talked with ā€œsupervisor Moeā€ and is able to come back the next Morning. Yay I was surprised that I didnā€™t have to wait. So Today May 29th Rafael came back and brought Eric another technician it was a pleasure meeting him. So the day started early and Rafael mentioned it was going to take several hours. Which is fine long as the job gets done and correct. So mean while Me & my husband Bob still were not happy with the price of the job. So I called the office Goettel and spoke with Sarah and asked if she can have Moe call me because we had questions regarding the warranty on the Air Conditioner since it ONLY a year old. So we received a call from ā€œMoeā€and he talked with my husband Bob and was explaining his thoughts and Moe was very understanding , took into consideration the situation of our concerns. So Moe said he would look into this matter and would get back to us. WOW to our Surprise ā€œMoeā€ called us back within a hour and said we Would be fully be reimbursed back all our Money. I canā€™t say enough how I felt appreciated by the Customer Service and Support by Moe to go over and beyond to take care of our issues. Moe Wanted to make it right since it was a new unit.. Thank you so very much MOE. I really like Rafael as a Technician he has a great personality and good character. Heā€™s a very good asset to your company. You need more Rafaelā€™s. I know he would be a great candidate to Train anyone coming into your company..

  • Review 187 (2024-08-10 - Rating: 5)

    Greg and the other guys at Goettls are really great and supportive. I am very happy with the results.

  • Review 188 (2024-08-24 - Rating: 5)

    Fantastic service, from estimate to installation! Very professional, quality work, We own a duplex and replaced the furnaces and added central air - we are extremely pleased with Goettls. We highly recommend them and will use them again for any services on hvac we need in the future. We also did the duct sealing - very pleased with the results. Thank you to Luke and the team at Goettls!!! Update 3-14-19: Weve also signed up for the maintenance service - one of the best decisions weve made to maintain our homes hvac system. We are very pleased with their service! Update 10-29-19: Justin was right on time - actually a little early for our appointment - Hes polite, did a very thorough job and we are extremely happy with the service. Thank you!6-9-23 service with Daniel who is fantastic, thorough, professional. I highly recommend Daniel!8-19-24, another thorough visit by Goettls technicians.

  • Review 189 (2024-05-22 - Rating: 5)

    We met with considerate and knowledgeable individuals. They simply shared the facts and offered us options. The next day we realized we wanted a larger unit. Our representative was accommodating and patient with us as we worked out financing.

  • Review 190 (2024-09-25 - Rating: 5)

    PETER is a knowledgeable, excellent plumber. He has worked with us several times and answers all questions we ask.

  • Review 191 (2024-06-27 - Rating: 5)

    Derek is so hard-working and very caring. We feel very grateful that heā€™s the one that comes once a year to service our tankless water heater.It was such a pleasure to have Troy at our home today to service our heating and cooling. He explained everything that he was doing and was open to any questions I asked him I sincerely hope that when Iā€™m having our next service or whatever else we are considering doing that Troy will be the one that you sent.

  • Review 192 (2024-01-12 - Rating: 5)

    We had technician, Braulio, and he was wonderful. He was very knowledgeable and able to fix our heat issue easily. He was easy to understand and explained the issues before proceeding with repairs. The office staff is very friendly and helpful. We were able to get an appointment quickly, which was great. We will definitely be using Goettlā€™s from now and referring them to others!

  • Review 193 (2024-09-13 - Rating: 5)

    Had my water tested to find out what may be needed. Answered all my questions. Michael was extremely professional being part of the ghetto family is worth it

  • Review 194 (2024-12-20 - Rating: 5)

    Arrived on time analyze the problem fixed it in a short period of time was very friendly and helpful. Would recommend this company to anyone.

  • Review 195 (2024-09-11 - Rating: 5)

    Our service tech Clint was top-notch, very knowledgeable and explained everything to us. First class operation.

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