Rockwater Plumbing Drain Cleaning, Sewer Line Repair, Tankless Water Heater Repair & Installation Burleson, TX
Located in Burleson, Texas
Address: 509 SW Wilshire Blvd Suite G2, Burleson, TX 76028, United States
Phone: +1 817-241-0797
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
Categories
- Plumber
- Bathroom remodeler
- Drainage service
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-20 - Rating: 5)
NO MORE LEAKS!! Thank you Jace, Salvador, and Sam!Projects: Repiping of Sewer and Coldwater LinesMy wife and I have lived in Burleson since 2020 and have always had plumbing issues. Our home was built in 1964, and to no surprise, we had deteriorated cast iron and copper pipes. In total, weve had 6 plumbing companies come to our property to look into our issue, and 5 of those companies either charged an arm and a leg, or simply wanted to Band-Aid the issue.Rockwater Plumbing was the 6th company on our list for quotes. Jace came to our home and was able to diagnose the problem in about 30 minutes. EVERY plumber we contacted determined it was a sewer line issue, which was only partially the accurate. The issue was actually a break in the cold waterline. (picture attached after it was dug up)Since we have a 2 year old daughter in the house, we were desperate to get the issue resolved quick - and with the holidays right around the corner, we already knew finances would be tight. However, to our surprise Rockwaters quote came out 20% lower than all of the other inquires. It was a no brainer. We went with Rockwater plumbing for an complete repiping of our sewer line, going from cast iron to PVC. (Jace kindly repaired the leak at no additional charge since the dirt was already excavated.)The work itself took about a week since we had large roots underneath our slab. Also, being an older Burleson home - there were a few snags during the project, which was really no ones fault. The team was able to resolve the problems creatively, quickly and safely.The sewer line project went so smooth, I went ahead and did the repiping of the cold waterline as well since the hole was already dug up.Overall, I would 100% recommend doing business with this company. The plumbers were incredibly personable, being able to explain issues with tact and discuss things with understanding and empathy. Jace even went out of his way to bring my daughter a lollipop for her birthday. Truly a pleasure doing business with everyone in this company. Even had the opportunity to call the owner and praise his group. If I ever need preventative maintenance on this new plumbing system, Ill definitely be going with Rockwater again.Photos taken during various phases of the projects. -
Review 2 (2024-10-14 - Rating: 5)
We called Rockwater for a water leak into our master bedroom closet. Jace was awesome! He helped my husband locate the source of the leak, which was thankfully an easy fix. The customer service at Rockwater is wonderful! Being small business owners ourselves, we understand and value the importance of professionalism and great service. We will be recommending them to our clients! -
Review 3 (2024-10-03 - Rating: 5)
Sam Hughes is an outstanding representative of this company. In all of our dealings with them, they have been responsive, polite, professional, and fair in price. Sam, in particular, responded on two occasions on two different days. Each time very quickly. He was informative as to what he was addressing. He gave us prices on each alternative, took the time to explain them, and recommended the most cost-effective approach. He is the epitome of a professional. I highly recommend Rockwater Plumbing. For anyone with plumbing issues living or working in their area, they should be your first call. -
Review 4 (2024-12-30 - Rating: 5)
Corey’s customer service was outstanding. He took the time to clearly explain what was needed and completed the job efficiently and professionally. The work was done at a great price. Highly recommend! -
Review 5 (2024-12-06 - Rating: 5)
Jace was able to clear the clog in my toilet caused by my 2 year old flushing a bath toy. He arrived on time for the appointment and provided quick and friendly service. The cost for the service provided was very reasonable. He diagnosed and fixed the problem in the most cost effective manner and never once tried to upsell me with unnecessary, more expensive options. Jace even educated me with helpful homeowner tips for addressing potential plumbing issues. Rockwater Plumbing will be my first call for any future plumbing needs. -
Review 6 (2024-11-12 - Rating: 5)
Our technician Jace did a great job today. We would recommend him to other potential customers. The office notified me of his arrival to the site in a timely manner. -
Review 7 (2024-11-08 - Rating: 5)
Great team! Came out and didn’t give up until they found out what the issue was and fixed it! Kept me informed what was going on, showed me photos, why, all that! Informed, professional and courteous! Even took his boots off before walking into my house! 10/10 -
Review 8 (2024-12-17 - Rating: 5)
Rockwater did a great job at our house. The tech Sam explained everything to me and I watched as he inspected the pipes. Will definitely call them the next time I have an issue. -
Review 9 (2024-12-11 - Rating: 5)
Sam was fantastic, professional and friendly. I highly recommend his services. He deserves a raise! This company is great. Don’t look anywhere else. Thanks again Sam! -
Review 10 (2024-12-27 - Rating: 5)
Jace was awesome and the best Plumber I have ever met. He handled my job quickly and expertly!! Thank You -
Review 11 (2024-10-02 - Rating: 5)
I had an amazing experience with Jace! He was very professional and knowledgeable taking the time to explain everything to me. He was very dedicated and committed to finding the issue and a workable solution. I highly recommend! -
Review 12 (2024-12-24 - Rating: 5)
Jace was amazing! He was very knowledgeable and honest about everything. Price was very fair! Would highly recommend Rockwater! -
Review 13 (2024-10-24 - Rating: 5)
I called a different company initially. Immediately realized I had called the wrong company. Rockwater came in and have done so much 4 toilet tank guts, two faucet installs, retrofitted a new on demand water heater. Then had to help with a leak caused by the tree trimmers.Great communication price wise plumbing is just expensive but Rockwater seems inline with all other companies. -
Review 14 (2024-12-12 - Rating: 5)
Jace knew what he was doing. He was quick, efficient, personable, and funny. Got the job done in no time and made sure the problem was fixed. Excellent service!!!!! -
Review 15 (2024-09-12 - Rating: 5)
Very friendly and thorough service. Also let us know about the annual maintenance plan which we gladly signed up for, as our house is 18 years old. Next day service with our non-emergency issue. Would definitely recommend. -
Review 16 (2023-10-24 - Rating: 5)
Joseph and Salvador were such hard working and friendly plumbers. They also cleaned up their work space so well it’s honestly cleaner than when they arrived! Our job required relocating water and gas lines from the attic to our garage in order for them to install a new tankless water heater. They worked all day and got it all done. Now we won’t have to worry about water heaters leaking in the attic and damaging the interior of our house. Highly recommend this company. This is probably the 4-5 time we’ve used them for various projects around the house. -
Review 17 (2024-10-02 - Rating: 5)
Great job in every aspect. Jace attention to detail is unmatched near here or anywhere in the great state if Texas. Give this man all of Gods love because he deserves it. -
Review 18 (2024-08-02 - Rating: 5)
Jace came out at the end of his 100+ degree day with professionalism and solved our problem and fixed it within 15 min. He not only fixed our problem but went above and beyond and cleaned our bath tub (a result of our backup). Thank you sir for your work and dedication to help. -
Review 19 (2024-12-19 - Rating: 5)
Amazing company! Easy to communicate with! Jace is awesome! He was very kind and respectful. -
Review 20 (2024-10-15 - Rating: 5)
Jace reviewed the condition and explained us not only what he was going to do but also how to prevent this condition. He did an excellent work unclogging a few feet down in the drain pipe!!!Thank you, Jace, for your help. -
Review 21 (2024-09-19 - Rating: 5)
Sam was amazing! He came & fixed my garbage disposal. He was quick too. Will be scheduling again for any further plumbing issues 🙂. -
Review 22 (2024-05-10 - Rating: 5)
Sam came out and absolutely did a professionalJob in assisting with the needs of my water heater repair. His knowledge was extremely helpful and he was able to diagnose the needs for the job. I would highly refer Rockwater plumbing for honest and reliable quotes or services. -
Review 23 (2024-07-24 - Rating: 5)
The plumber who visited us was very kind and professional. He quickly found the issue with our disposal and dishwasher and reset it, along with giving us tips for how to handle this in the future! We look forward to using them again in the future when needed. -
Review 24 (2024-08-27 - Rating: 5)
Jace is a pleasant and kind guy. He was very respectful and transparent about the work he was providing a quote for. I would call them back for future jobs. -
Review 25 (2024-04-10 - Rating: 5)
My experience with Rockwater was professional from start to finish. They answered the phone promptly, answered all of my questions about our failing water heater, and gave me a reasonable appointment date. When Sam arrived, he was courteous and gave me an honest assessment of our options. I then hired Rockwater to replace the water heater and Sam worked with me to find the best time to do that work. In the day of install, Rockwater stayed in communication, Sam was on time, and performed the work expertly. I couldn’t be happier and would recommend Rockwater to anyone. -
Review 26 (2024-07-09 - Rating: 5)
Jace is unmatched— I could not have been assisted by a better plumbing technician. Jace arrived timely, was professional, patient, and extremely knowledgeable. He truly went above and beyond to make sure he could provide me with the best service. If you ever need a plumber, call Rockwater Plumbing and ask for Jace -
Review 27 (2024-06-20 - Rating: 5)
Plumber came out to look at possible leak. No leak was detected of course when he came out but still tightened the the valve underneath the sink just in case. Then took a look at the water meter outside to double check that there was no leak that he or we had missed! Very professional service! -
Review 28 (2024-10-02 - Rating: 5)
Sam was helpful and got our disposal replaced quickly and efficiently. Also helped me put some plumber’s putty on the faucet, which looks way better than when I tried to do it myself. -
Review 29 (2025-01-02 - Rating: 5)
Rockwater Plumbing is the best service I have ever used. I had a drain leak in my wall and called Rockwater. They arranged to come to my house the following morning. Jace showed up and immediately got to work. He was not only professional and personable but very knowledgeable. He identified the problem and had it fixed in a couple of hours. Plumbing issues are very stressful. Rockwater, with a team of experts like Jace, makes those situations much easier to handle. Take my advice and use them if and when you have plumbing issues. Thank you, Jace and Rockwater. -
Review 30 (2024-05-30 - Rating: 5)
This was the best experience we have ever had with a plumber. Jase was prompt, professional, and extremely good natured. He made us feel at ease, and started a professional relationship that is rare to find. The fact that Rockwater hires people like Jase says a lot about your company. -
Review 31 (2024-03-04 - Rating: 5)
Sam with Rockwater Plumbing was honest and professional. They were able to get us scheduled fairly quickly and the overall process was very smooth. Sam was very thorough and took his time explaining the work that needed to be done on our home. I am very happy with our experience with them and I would definitely recommend! -
Review 32 (2024-08-05 - Rating: 5)
Jace was very professional, capable, & friendly. Quick service & reasonable price. I am very satisfied & will use Rockwater in the future for plumbing problems. -
Review 33 (2025-01-01 - Rating: 5)
Awesome awesome awesome !! Corey was really good at his job and professional, highly recommend rock water plumbing! -
Review 34 (2025-01-04 - Rating: 5)
Ive hired Rockwater Plumbing twice now, and Ive been very impressed both times. Jace has been my plumber each time and he is friendly, knowledgeable, and efficient. He always arrives on time and does a great job. I especially appreciate their honesty and fair prices. I highly recommend Rockwater Plumbing! -
Review 35 (2024-01-23 - Rating: 5)
Excellent service! Natalie was able to get us on the schedule quickly for a clogged drain. She kept us up to date as to when the technician would arrive. Sam arrived on time and was very thorough in his investigation of the problem and subsequent remedy. Very knowledgeable and respectful of property. We will definitely use Rockwater in the future for all of our plumbing needs. -
Review 36 (2024-08-12 - Rating: 5)
Technician showed up on time, made clear what was going to be required and what the cost would be. Completed the job with no issues and in a timely fashion. Would use them again. -
Review 37 (2024-12-30 - Rating: 5)
Sam was the bomb.com fast service had our issue fixed in no time -
Review 38 (2024-12-12 - Rating: 5)
Sam came out and fixed my issue in no time. Great service and will call again if needed. -
Review 39 (2024-12-24 - Rating: 5)
Corey was wonderful and such a great people person . He is an asset . Thank you -
Review 40 (2024-10-09 - Rating: 5)
Jace at Rockwater Plumbing was easy to talk to and explained what he was doing when changing things out. I always prefer local so Rockwater Plumbing is the way to go! -
Review 41 (2024-09-16 - Rating: 5)
Called on Saturday after and able to receive service Monday afternoon. Very friendly and accommodating!! -
Review 42 (2024-01-19 - Rating: 5)
Rockwater plumbing has been helping my elderly 92 year old father in law. I highly recommend this company. They have did an amazing job going over and beyond for him clearing his backed up plumbing and replacing the toilet equipment. Nothing short of an amazing company. Thank you for your generosity. -
Review 43 (2023-09-19 - Rating: 5)
Joseph and Salvador were great. Friendly guys got to it, didnt hide anything. Fully explained the issue and went over costing including rough quote on job required. Same day service as well and they let you know when the techs are on route to you which you can also track yourself. Very good company Natalie is also great to deal with. -
Review 44 (2024-12-10 - Rating: 5)
Had an issue with one of my outside water spicket no longer cutting off correctly. After discussing with Rockwater I decided to have both replaced on the house due to the age of the property. This was handled professionally and quickly the next morning (non emergency) and I was not charged extra labor for changing out the front of the house on the same service visit. Both work better than before now. Install was done without any damage to the brick surrounding. -
Review 45 (2024-03-25 - Rating: 5)
Sam was very polite and he explained what needed to be done in easy terms. It didnt take him long, and we appreciate that. He noticed the handle is broken for the shower, and it works great now. Thank you -
Review 46 (2023-12-29 - Rating: 5)
There was a possible leak at the home and Sam was right on it for me! Got a text that they were on the way. He was very communicative with what’s going on and what needed to be done. They’ve answered every call and worked with my schedule. I would recommend to everyone! -
Review 47 (2024-12-12 - Rating: 5)
Woke up to our ceiling with a huge leak. I called Rockwater Plumbing and spoke with Natalie who was so nice and calming. She ensured me someone would be out same day. Jace was able to come to the house within 20 minutes of my initial request to have service. He was so personable and explained everything thoroughly. He took lead in getting a restoration company out here to get the ball rolling with addressing all the damage the leak caused. He took photos and explained everything he needed to do and gave me an estimated cost to approve before starting any repairs. Once I approved, he was able to fix the leak in a short amount of time. After he was finished, he showed after photos and gave extra pointers for some other plumbing related things to avoid any major damage. We will definitely continue to use Rockwater Plumbing for any future plumbing needs! -
Review 48 (2023-11-30 - Rating: 5)
After calling friend and family referrals I Went down the list on Google calling every plumbing service, I came across this one. 1st thing that I liked about the company a human answered the phone ! They sent someone the same day within 1-2hrs, I was assigned Joseph Ewton and Salvador. Joseph’s experience and knowledge and explanations of everything were excellent and exactly what you’re looking for when facing troublesome plumbing problems. He gave me the options straight forward and even his advice based on his personal experience with issues like I was facing. Got a dig team out the next morning 0800 and they got to work in the rain ! Overall extremely satisfied with his professionalism. Due to his actions Rockwater plumbing will be my personal go to and my referral for plumbing services going forward. Thank you. -
Review 49 (2023-08-18 - Rating: 5)
Rockwater Plumbing did a great job repairing a gas leak in our home in a timely manner. They also replaced the broken water heaters in our house. The plumbers were prompt, professional and polite. They solved our problems and followed up the next day to make sure our gas line was reconnected. Rockwater Plumbing technicians worked with our schedule and did an excellent job at reasonable price. I would definitely recommend them to everyone. -
Review 50 (2024-01-23 - Rating: 5)
Great customer service and they were quick to have someone come out and help run leak tests in our home! The technician Salvador was very knowledgeable and answered all my questions. Highly recommend Rockwater! -
Review 51 (2024-06-03 - Rating: 5)
Rockwater plumbing was great. They were able to send someone out the next day after calling and completed the work quick and efficiently. -
Review 52 (2023-05-04 - Rating: 5)
Matt made my experience amazing. Out of everything going on and having to repair floors, cabinets, and breaking the concrete to fix the plumbing Rock Water Plumbing was the most professional. They where the fastest and I never had any issues. Wish I could say that for everyone else. Thank you so much Matt for making this the best experience in not should a good situation. -
Review 53 (2023-02-07 - Rating: 5)
Matthew was my repair technician and he helped me with a drainage issue in guest bathroom. He was friendly and came right away to help. He even went out of his way to take the time to look at a separate issue that my father had with his kitchen sink. He did a great job and was courteous and prompt. Would highly recommend! -
Review 54 (2022-10-19 - Rating: 5)
Well from the on call to the technician the service was what I expected from previous reviews. The communication was excellent and they meet what time is best for you and your needs. Matt the technician was very professional and timely, as was the work he did on my shower and flower garden area. I was looking for a good plumbing office to service our needs, and I think so far I would be calling on Rockwater Plumbing in the future if need be. I would definitely recommend this company. -
Review 55 (2023-11-10 - Rating: 5)
Joseph and Salvador came to our home and helped with a complex plumbing problem. They were so wonderful. Fixed everything and cleaned up as if they had never been there. I cannot thank them enough for all their help. -
Review 56 (2024-08-15 - Rating: 5)
Sam was extremely helpful and figured out what 4 other companies didnt. -
Review 57 (2024-12-19 - Rating: 5)
Corey was great and did what we needed with our tankless -
Review 58 (2022-02-06 - Rating: 5)
Joseph is the best! This is our third time working with him and it is always a pleasure.He has been consistent since the first interaction. He is professional, courtesy, and extremely knowledgeable. He takes his time in performing the work - never rushing or being careless. He explains what he is doing, answers our questions and provides recommendations so that we have options. We have come to trust and value his input and guidance and will not hesitate to reach out and ask for him should we need repairs or have other projects. -
Review 59 (2022-08-19 - Rating: 5)
Sink was stopped up. We contacted Rockwater and they were very prompt and courteous. Appointment tracker is great.Joseph E. Showed up on time and was extremely professional. He did a great job and would gladly use them again!!! -
Review 60 (2024-09-30 - Rating: 5)
Jace was professional and thorough! Really appreciate him. -
Review 61 (2024-01-18 - Rating: 5)
Natalie was awesome and quick to respond. We had an immediate need and she dispatched someone to our home right away. Thank you to rock water for all of your efforts, I will continue to use you in the future. -
Review 62 (2023-03-07 - Rating: 5)
My plumbing began backing up into my house during the last ice storm. Rockwater was able to send Matthew and Mo out the following day. They arrived on time and resolved the problem in a timely and cost efficient manner. I will definitely use Rockwater for any/ all my future plumbing needs. -
Review 63 (2021-12-14 - Rating: 5)
Sean was fast and efficient. He drained the old heater and removed it, turned off the water, and had prepared for new install before Joseph arrived with the new heater. Joseph was professional, explained options, very helpful and ready to do whatever I chose. I would recommend them for your service needs. -
Review 64 (2024-08-27 - Rating: 5)
Great response, same day service, very professional and resolved the issue at a very reasonable price!! -
Review 65 (2022-02-02 - Rating: 5)
Let me tell you Joseph was amazing he found a total of four leaks at a property that I am renting he was very knowledgeable and friendly and always smiling he took his time to find every leak and he worked from in the morning till 7:00pm at night very hard to the point where you knew that he understood the urgency. Joseph even came back the next day and stayed to make sure Atmos came and cut back on the gas. I really appreciate him and thank him so much for the best customer service. -
Review 66 (2023-08-31 - Rating: 5)
Sam was phenomenal. Extremely professional and pleasant. Took the time to explain to me what he needed to do and why. Will definitely be using Rockwater plumbing in the future. -
Review 67 (2024-12-06 - Rating: 5)
Jace was great. I woke up to find standing water on both bathroom floors. Jace was able to fix the issue and went out of his way to make sure it didnt happen again. Hes very personable and kind and clearly cares about helping his customers. -
Review 68 (2021-05-14 - Rating: 5)
Jake was outstanding and very professional. He was honest in his work and his handwork spoke for itself. He made what would have been a daunting situation easy and he was very reliable. We really enjoyed working with Jake and while we hope we don’t have another issue, we know we can trust him to come resolve it if we do! -
Review 69 (2023-01-17 - Rating: 5)
Koby and Brian were great technicians. They arrived on time and gave me a ton of great information. I had several problem areas in my home but specifically the 3 toilets needed repairs. My wife and I are very happy with the service and will definitely use them again. WE THANK YOU ALL! -
Review 70 (2024-11-20 - Rating: 5)
Same day service. Jace was courteous, personable and knowledgeable. He checked to make sure there were not other issues and cleaned up after himself. Will definitely use them again. -
Review 71 (2024-12-17 - Rating: 5)
I cant begin to thank Rockwater Plumbing and Jace specifically enough for the work done to fix the leak in the second floor Jack and Jill restroom. Jace was able to replace the pipe from the leaky sink and went above and beyond to verify that everything else in the house was up to code by checking every other source that could potentially leak. In addition to this wonderful service, the price is absolutely affordable especially for the quality of work. I would highly recommend Rockwater Plumbing and specifically my plumber Jace for any future plumbing jobs. -
Review 72 (2023-12-11 - Rating: 5)
Fast and knowledgable service. Was able to clear our pipes without getting on the roof. Review photos and work done with my wife to make sure we understood what was happening. -
Review 73 (2022-01-18 - Rating: 5)
Joseph was so great and professional. He came when he was scheduled and stayed till the work was done. -
Review 74 (2023-01-06 - Rating: 5)
When I scheduled online there was no availability till three days later. It was nice of them to let me know a slot was open on the same day. They even came early when I told them I might not be home during the rescheduled time. They are quick to respond and very accommodating. I like how they gave me multiple options to my issues. -
Review 75 (2024-12-19 - Rating: 5)
This place was awesome they came and fixed my plumbing no problem and Jace was really nice and understanding the whole time. Ill be telling all my friends about this place dor sure!! -
Review 76 (2023-06-23 - Rating: 5)
Rockwater and Sam Hughes has gone above and beyond for me. What started off as a drain clog that I could not clear myself turned into a serious issue that I did not know about. Sam educated me and showed me the condition of my pipes. Its not just surface issues you need to take care of, the root of the problem could be deep. Our case is not unique, it is a problem across Americas in homes older than 1980s. Please get it taken care of before its too late. Get someone you can trust. -
Review 77 (2023-07-29 - Rating: 5)
Sam quickly identified the location of our slab leak and explained what needed to be done. Work began in a timely fashion, and Sam was available to answer our questions. He was professional, conscientious and demonstrated a great work ethic. -
Review 78 (2023-08-11 - Rating: 5)
Had a minor emergency. Called 4 companies and couldnt get anyone to answer. Rockwater actually called me back within 5 minutes. Had a tech out the very next morning. Had the HVAC lines cleaned out and a clog upstairs fixed in about 10 minutes. Even helped me finagle some discounts. -
Review 79 (2024-10-24 - Rating: 5)
Jace came out and fixed the gas line to my stove that the builder inexplicably left too long which created an inch to two inch gap between the wall and stove where anything could fall. Completed the work in one trip in a couple hours. Job was a little expensive, but it was a gas line so there’s usually a higher cost on those. Appreciated the communication from the office and plumber on when they would arrive. I recommend rockwater plumbing. -
Review 80 (2024-11-24 - Rating: 5)
Jace came out to go my annual water heater draining and interior pipe inspection. Great guy! Arrived on time and was very transparent and knowledgeable about what he was doing. Rockwater has been my goto plumbing company since moving into this house. With folks like Jace, Salvador, and Natalie and dont see any reason to use anyone else. Thank you Rockwater! -
Review 81 (2024-11-06 - Rating: 5)
Jace was on time… he really worked hard to find the leak… honest honest honest the best quality when you are needing work performed. Highly recommend Jace for your plumbing issues!! -
Review 82 (2023-06-12 - Rating: 5)
Years of grease was clogging the kitchen drain. After investigation, they gave us a quote to clear the drain. Then it turned out to be a little more work than expected and the price was very fair for the amount of sludge he had to deal with. Very happy and will hire again. -
Review 83 (2023-08-28 - Rating: 5)
We were scheduled for the next morning but they were able to come out the same day which was great. Sam fixed the issue immediately at our business and was awesome! Thanks! -
Review 84 (2020-06-13 - Rating: 5)
If you’re looking for an honest, upfront, and professional plumbing company...look no further! Rockwater Plumbing saved the day for us! Working with both Kyle and Sarita was extremely pleasant and they’re very responsive. I’ve had terrible experiences with other local and chain plumbing companies, so this experience was such a welcomed relief! I will always call Rockwater for my future plumbing needs! Amazing service and best plumber around! Thank you so much! -
Review 85 (2020-10-10 - Rating: 5)
I was referred from a friend of mine. Outstanding company! They were able to detect the leak and provided the means to fix it. Very knowledgeable and experienced. Professional company with great custom service. I will definitely use this company again. If you need a trustworthy and reliable plumber give this company a call. -
Review 86 (2021-04-28 - Rating: 5)
The drain from my house was clogged causing water from the washer and toilets to leak into my entry way and my tubs. I called and they had a tech at my home within 2 hours and had it unclogged very quickly. The tech was very polite and courteous of my home. I would definitely use again if I have any other plumbing issues. -
Review 87 (2022-03-18 - Rating: 5)
Derrick was professional, friendly and quick. They were able to get me in the same day on a Friday, were affordable as well. Had my problem solved quickly. Highly recommend and if the need arises , I will call again. Thank you ! -
Review 88 (2021-08-10 - Rating: 5)
Joseph, at Rockwater Plumbing was the most professional, knowledgeable and courteous representatives I have dealt with, and I have dealt with many. He showed up on time, performed a thorough investigation of the issues I was having and gave me an estimate while he was still at my home. Although they are a bit more expensive than some of the others, I am confident in their integrity and professionalism. I highly recommend him and Rockwater Plumbing. -
Review 89 (2024-06-17 - Rating: 5)
Our neighbor recommended Kyle on Saturday, didnt think I would be calling so soon, but we had a clogged toilet that a toilet plunger wouldnt fix on Sunday afternoon. So I called Kyle Monday morning and he got here earlier than he had said, unclogged our toilet in no time at all. Price was reasonable, a very professional person and goes the extra mile for you. If you need a plumber dont look any more you wont be disappointed.Greg C. -
Review 90 (2024-09-03 - Rating: 5)
Came out to replace water filters in my water purification system. Didnt have the exact filters but the order was placed and they will be back to install them. Jace was the technician that came and he was super knowledgeable and friendly. Thanks to him Rockwater Plumbing has a new customer for life. -
Review 91 (2024-11-10 - Rating: 5)
I made a call to Rockwater Plumbing on Thursday for replacement of my washer valves for arrival of my new washer on Sat. I was very pleased that Jayce was able to come out Friday and get this job knocked out so that everything would go smooth on Sat. Jayce did an above and beyond job for me in a very timely and professional manner. It is my nature to hover over the tech when I get work done, as it helps me understand and learn for future reference. Jayce answered all my questions and explained what he was doing as he went along and I much appreciate that. It was pleasure to meet and work with this young man. Good JOB JAYCE! I will definitely request you should I have any future plumbing issues. You represented Rockwater Plumbing very well. -
Review 92 (2022-07-23 - Rating: 5)
Our water heater needed to be replaced so our landlord called Rockwater Plumbing to come and check it out. Joseph came out and after a thorough check, he found that the water heater needed to be replaced. He worked in 110 weather and still got the job done. After the water heater was replaced the hot water still did not work but Joseph worked until he found the problem. I would highly recommend Rockwater plumbing, specifically Joseph, to anyone that needs professional, guaranteed work done. -
Review 93 (2021-08-09 - Rating: 5)
Jake came out and to our house on time and fixed our drainage issue quickly. He was very professional and knowledgeable. If you have any issues that calls for a plumber, you can’t go wrong with Jake from Rockwater Plumbing! -
Review 94 (2024-10-02 - Rating: 5)
Rockwater plumbing showed up in a timely manner and evaluated our issues. They didn’t charge us on the first visit because they knew the work would be a more extensive repair. Jace came back next day and had the repair done in a few hours, for way less than he originally thought it would cost. 10/10 recommend, and will use them again if the need arrises! -
Review 95 (2020-02-10 - Rating: 5)
Rockwater is awesome! While installing new siding on our home a nail popped through a gas line hidden in the wall. After a few minutes the smell of gas was strong. I called Rockwater, Kyle the owner instructed me how to turn the gas off, and within an hour was at my house. Thank you Rockwater Plumbing! Best Plumbing experience ever! -
Review 96 (2022-07-11 - Rating: 5)
Joseph was prompt, professional, honest, and most of all kind. He was very knowledgeable and fair. I dont hesitate at all recommending him to family and friends! -
Review 97 (2024-10-06 - Rating: 5)
Sam was very friendly, very efficient and answered a ton of my questions. Very pleased with his work, thank you! -
Review 98 (2021-07-23 - Rating: 5)
When you call Rockwater ask for Jake! Very good guy and hard worker. Very knowledgeable in the trade. He was able to locate the leak under my house and fix it within an hour. I highly recommend this company! -
Review 99 (2022-06-14 - Rating: 5)
Salvador came out and diagnosed my failed water heater. He was able to replace it the same day, which I certainly appreciate. Now we have hot water again, so a happy family again. Thanks! -
Review 100 (2024-09-05 - Rating: 5)
Jace was on time and quick to fix my water line issue! Will definitely use Rockwater Plumbing for any future needs!! Great service -
Review 101 (2024-08-30 - Rating: 5)
I would highly recommend Rockwater Plumbing! Jace did an exceptional job. Very much top notch in knowledge and professionalism. -
Review 102 (2022-08-20 - Rating: 5)
Natalie Wood, Joseph and Wells Fargo, opps, Chase are all excellent to work with. They rerouted around my hot water slab leak and saved me a bundle. I highly recommend them. -
Review 103 (2024-07-29 - Rating: 5)
Jace was amazing, he explained what he was doing in a simplistic way for me to understand. He was respectful of my home and belongings.The professionalism shown was outstanding. I have been using Rockwater plumbing for years now and will continue to use them. -
Review 104 (2022-02-15 - Rating: 5)
I called this company this morning and was pleasantly surprised how quick they were. Derick was an awesome tech. Explained to me what was going on and fixed the problem. He was very professional with the service he rendered!! I will call this company anytime I’m having plumbing problems. Thank you Derick!! -
Review 105 (2021-09-26 - Rating: 5)
I called early in the morning with sewer problems, Joe (i believe) and Lawrence got her before the even scheduled time. (Which i was so thankful for) very professional and stayed till the job was done. Definitely will use these guys for any future projects. -
Review 106 (2021-06-22 - Rating: 5)
Very responsive & very thorough! Quick assessment & repair! Very professional $ friendly! Jake was the plumber who responded to our call & I was extremely satisfied with the work done & his workmanship & attitude; professionalism! Cost was fair & reasonable Highly recommend this company to everyone!! -
Review 107 (2020-02-19 - Rating: 5)
Needed a late night emergency plumber. Called around and rock water was the only one willing to help. Kyle the owner came out that night and help get everything back in order. Could’nt say enough good things about this company. He was polite, quick, and efficient. Will only use him for any plumbing needs. Thank you Rockwater!!!!!!!! -
Review 108 (2021-08-13 - Rating: 5)
Joseph was absolutely amazing, quick, cost efficient, and very timely! He came today to unclog my kitchen sink…he was so professional and informative about the ways to prevent this type of thing from happening! I have worked with several people in my lifetime regarding plumbing issues and this company and Joseph are by far my absolute favorite! Thank you sooo much for your help, hard work, and caring nature toward your customers! -
Review 109 (2024-08-16 - Rating: 5)
Jace did an outstanding job on our annual service for our hot water heaters. He was very helpful explaining current conditions and where future concerns may arise. Thank you!! -
Review 110 (2022-02-23 - Rating: 5)
From the first phone call to Rockwater to the end of the repair to my tub/shower faucet repair by Derick White was very professional & friendly! Dont waste your time googling a plumber. GO STRAIGHT TO ROCKWATER PLUMBING for all your plumbing needs! Thank you so much for getting me back up and running on this cold icy day Rockwater & Derick White! -
Review 111 (2021-08-13 - Rating: 5)
Jake from Rockwater was awesome! He was very kind and courteous of my home. Very cost friendly and explained everything every step of the way, I would 10/10 recommended Jake from Rockwater!!! -
Review 112 (2022-12-23 - Rating: 5)
Rockwater came out to my house and did an amazing job, the 2 techs that came out to my house were very informative and finished the job very efficiently and cleaned up afterwards! Recommend using Rockwater for any plumbing needs! -
Review 113 (2024-10-08 - Rating: 5)
Jace was very professional and honest. Will be contacting Rockwater Plumbing for any plumbing needs in the future. -
Review 114 (2021-10-15 - Rating: 5)
Joseph did a phenomenal job! He was on time, very professional and got the job done quickly and efficiently. Would definitely use this company again. -
Review 115 (2023-10-02 - Rating: 5)
Joseph & Salvador were very competant & friendly. I was given options about services & products. When I noticed something after they left, they came right back to look at it. -
Review 116 (2022-01-13 - Rating: 5)
Joseph with Rockwater Plumbing did a great job in finding and resolving our clogged main line. It was an issue another company couldn’t fix. Highly recommend Rockwater and Joseph! -
Review 117 (2021-06-29 - Rating: 5)
Had issue created by a previous plumber with shower stem. Jake was able to find correct stem and repair issue. Another plumber (giving neighborhood guy a chance/try) had made no effort to get correct one, instead recommending very costly rebuild. Jake/Rockwater also came out fairly quickly to repair broken water pipe after winter storm in Feb. I would / will recommend them to others. -
Review 118 (2021-02-18 - Rating: 5)
I had a frozen water line due to the extreme cold. I called and left a message, I received a return call within 5 minutes. kyle walked me through the steps to get the water flowing again. Very professional and courteous. Thank you so much! -
Review 119 (2022-05-18 - Rating: 5)
Joseph and Derrick showed up early on a last minute call, were very professional, and worked in a timely manor. Would recommend this company to anyone. Don’t hesitate to give them a call! -
Review 120 (2023-09-25 - Rating: 5)
Joseph and Salvador did a great job! Very professional, simple, and quick. Would recommend them to others🤘 -
Review 121 (2024-05-23 - Rating: 5)
Much love to Rockwater Plumbing. These guys are professional and resolved my issue quickly. Thank you! -
Review 122 (2024-05-06 - Rating: 5)
Sam did a great job diagnosed our leak and fixed it with no problem. -
Review 123 (2020-02-11 - Rating: 5)
Our water heater from the 1990s finally started going out in our home and we needed to get a new one coming in. We knew we didnt want a typical WH made for a Builders home. We plan on staying for a long time and want a WH that would last and would keep up with a family of 5. We gave Rockwater a call to start the process. These guys know their WHs. Took their suggestion and ordered a new Rheem. They showed up on time, they were clean, tools and fittings ready to go for my heater and job. Very, very professional quality look and work. We will continue to hire Rockwater Plumbing for all of our future needs!Thankyou Rockwater -
Review 124 (2022-08-01 - Rating: 5)
If you’re looking for good customer service in the city of Dallas give this company a call. Multiple repair options, upfront pricing without the BS. I spoke with Chase and got squared away. -
Review 125 (2023-05-15 - Rating: 5)
Just know they are professional, friendly, and honest. My plumber, Sam H. really went above and beyond!I highly recommend Rockwater Plumbing!-SW -
Review 126 (2023-07-10 - Rating: 5)
Rockwater is our go-to plumber! We have used their services twice and will continue to do so. They are not only polite and professional, their service goes above and beyond the expectations . -
Review 127 (2023-12-26 - Rating: 5)
Wow! Kyle knows his business and to have a great gentleman like Salvador to understand and be loyal and up front is a big help -
Review 128 (2023-11-02 - Rating: 5)
Jospeh and Salvador were amazing they did a great job on our hot water heater and was very informative on what needed to be done -
Review 129 (2021-11-08 - Rating: 5)
The technician, Joseph, was on time, friendly, professional, knowledgeable and did an overall exceptional job. Would definitely use this company again and would recommend them to others without hesitation. -
Review 130 (2023-02-25 - Rating: 5)
My sewer backed up and he came out on a Sunday to fix it enough to use until the permanent repairs could be made. He also came out on a late week night when someone broke the tub faucet. I will never use another plumber! -
Review 131 (2023-11-03 - Rating: 5)
Sam was very professional and helpful. Got the job done in a timely manner. Highly recommend. -
Review 132 (2023-05-10 - Rating: 5)
Matt and Sam were very professional and knowledgeable. Located gas leak and fixed it quickly in a very difficult area to access. -
Review 133 (2024-09-11 - Rating: 5)
Very pleased with Jace. He was professional and personable. -
Review 134 (2022-03-28 - Rating: 5)
Salvadore was very professional and efficient. He worked quickly and completed the job in the time he said he would. He was very pleasant and cleaned.up after himself -
Review 135 (2022-07-14 - Rating: 5)
Salvador was on time and knew the ropes. Was very professional and wasted no time in diagnosing the issue. I had to have some tile removed and he came back the following day and replaced the defective valve. -
Review 136 (2023-01-17 - Rating: 5)
Great meeting with Matt, he walked me through what it would cost for several different options of water heaters. Looking forward to doing business with this company: -
Review 137 (2021-08-10 - Rating: 5)
I would highly recommend Joseph and Robert (aka Roberto) 😀they did a great job. They are efficient, patient, respectful, honest, and really knowledgeable. Thank you for coming out on the same day, and helping with our issue. -
Review 138 (2022-01-08 - Rating: 5)
This is a small company that prides itself in personal service. Derick was my technician and did fabulous work. Would always use this company, and have on multiple occasions. -
Review 139 (2022-10-05 - Rating: 5)
Quick response. Communicated and arrived on-time. Located the leak. Gave estimate and all information up front. Trustworthy. I highly recommend! -
Review 140 (2021-09-10 - Rating: 5)
Extremely happy with the service. Showed up on time as promised. The technician Joseph was very knowledgeable, good at problem solving and answered all my questions. Very happy with the speed of the process from online research to installation just in a few hours, Joseph showed up promptly to troubleshoot resolve an issue with hot water next day after the installation, great customer satisfaction, highly recommended ! -
Review 141 (2020-03-09 - Rating: 5)
I have used Rockwater Plumbing at my home and business, Kyle was very fast, professional, and extremely affordable when it came to parts and labor. I will be using Rockwater Plumbing for all of my Plumbing needs! -
Review 142 (2022-08-02 - Rating: 5)
Chase is very trust worthy. Gave options for repair up front and in writing before starting any work. -
Review 143 (2024-09-23 - Rating: 5)
I’ve used Rockwater Plumbing for several jobs. Sam is great! He recently helped me find the source of a water leak. They have also cleared out a severely clogged drain. I would recommend them and use their services again. -
Review 144 (2023-01-11 - Rating: 5)
Matt Wheeler came out and fixed a water line and highly recommend! And I will definitely be calling this company back. -
Review 145 (2023-05-05 - Rating: 5)
Moe and salvador did a fantastic job was very impressed with their performance highly recommend them for all plumbing work -
Review 146 (2022-08-31 - Rating: 5)
Very professional and they responded quickly! The rates were reasonable and I definitely feel like I got my moneys worth -
Review 147 (2021-11-30 - Rating: 5)
Came quick and repaired quick. Excellent service and will for sure use again. Joseph and Derick knew what they were doing. -
Review 148 (2021-08-09 - Rating: 5)
Joseph and his coworker were very kind, helpful and thorough. They explained everything and were very efficient and personable. -
Review 149 (2023-10-25 - Rating: 5)
Joseph and Salvador were great. Took care of my issue in less than an hour. -
Review 150 (2024-03-29 - Rating: 5)
Kindest service man ever. Went above and beyond to help us , especially when problem could have not been found. -
Review 151 (2022-10-28 - Rating: 5)
Rockwater plumbing is top notch! Definitely knows plumbing and provides great service!! Thank you thank you thank you! Kyle was Life saver. -
Review 152 (2024-05-17 - Rating: 5)
Fair and reasonable cost, punctual, quality job and responsive through the process. Didnt waste my time with delays or nonsense and you Cant ask for much more than that. Great job rock water! will keep you in my phone contacts and recommend to anyone in need of a plumber! -
Review 153 (2024-03-01 - Rating: 5)
Jace was amazing and up front with everything! Great service! -
Review 154 (2022-04-04 - Rating: 5)
The young man Derick was very perfessional and nice did a great job.i will definitely recomed Rockwarter plumbing to all my family and friends.thank you Derick for aa great job -
Review 155 (2024-06-14 - Rating: 5)
Jace went above and beyond for us! He is so kind & caring! So glad we chose Rockwater for our needs & will continue to do so whenever we need plumbing services! Will recommend to others! Thanks Rockwater & Jace! -
Review 156 (2020-02-10 - Rating: 5)
Great customer service ! They came out and took care of a emergency quickly and at a fair price. Have used several times now and can’t recommend them enough ! Thank you! -
Review 157 (2023-04-12 - Rating: 5)
The plumber that came out seemed very knowledgeable and gave me multiple options that they could do to make the repair. -
Review 158 (2024-05-03 - Rating: 5)
I had a leak underneath my kitchen sink and called Rockwater plumbing. They came out the next day and gave me a reasonable quote. When I called they were very friendly and I recommend anybody who has some kind of leak, to call them. The person that came out was also friendly and very respectful. The job was quick and I now have no more leak. Thank you! -
Review 159 (2024-05-21 - Rating: 5)
Rock water plumbing is the best. They have come out and helped us multiple times. We bought a house in April of 2023 and the plumbing was awful. We immediately called this company since my husband had worked with them before at his work. They were kind and did all the work for us. Just recently we started having another issue and they came back out. This time Jace came out and was so kind. He stayed for nearly 3 hours making sure he could do everything that could be done. He was patient and honest and upfront. He was awesome! He was also great with my crazy kiddos who were running around! We will continue to use them anytime we have plumbing issues!! Thank you Jace!! ☺️ -
Review 160 (2024-02-06 - Rating: 5)
Punctual and professional. Arrived right on time and fixed the problem in no time. Highly recommend! -
Review 161 (2023-01-18 - Rating: 5)
Great service! Very friendly and knowledgeable and kept me updated on my service! Matt was great to work with ! -
Review 162 (2024-04-17 - Rating: 5)
Was totally satisfied with the young man who came out on my service call. Performed all the tasks in a uniformly quality conscious frame. Easy to communicate with and factored my senior status into the cost. Plus he is a friend to dogs that need rescuing. -
Review 163 (2023-01-17 - Rating: 5)
These guys always come out on time. Give multiple options for repairs and always have a smile on their face! My favorite plumber! -
Review 164 (2020-02-20 - Rating: 5)
Great customer service, had a late night emergency & rock water was the only one willing to come out same night to fix it. Highly recommend this plumbing company. -
Review 165 (2021-08-13 - Rating: 5)
Joseph was phenomenal!! Omg he was fast. Very knowledgeable. He needs a raise. -
Review 166 (2024-11-19 - Rating: 5)
The technician was very knowledgeable -
Review 167 (2022-08-05 - Rating: 5)
We called these guys late at night after trying to call other companies in the area who would not answer ,these guys did,they showed up,very respectful to our home,well educated and professional. We dont mind paying higher for quality work. -
Review 168 (2024-05-21 - Rating: 5)
Ive been using Rockwater plumbing for any plumbing issues in my home. They always do a great job especially Sam. I appreciate the knowledge and the professionalism. He explained what was causing the issue and he fixed it. -
Review 169 (2021-09-17 - Rating: 5)
Great service from the 1st call to sending the receipt for payment. Will definitely call Rockwater Plumbing for all my plumbing needs! -
Review 170 (2022-06-20 - Rating: 5)
Joseph at Rockwater was fast, honest and trustworthy. I’m grateful for his fast response and help! -
Review 171 (2023-05-12 - Rating: 5)
Mo and his teammate were incredibly thorough and professional. I appreciate their help so much! -
Review 172 (2023-01-20 - Rating: 5)
Great same day service. Issue was diagnosed and repaired quickly and at the price promised. -
Review 173 (2024-06-14 - Rating: 5)
Jace was awesome ....thanks for all your help -
Review 174 (2024-05-14 - Rating: 5)
Rockwater is always prompt, professional and does excellent work for for our rental properties and our own home. Highly recommend them. -
Review 175 (2021-11-09 - Rating: 5)
Joseph was professional and did a great job. I would recommend to anyone needing plumbing services -
Review 176 (2024-01-06 - Rating: 5)
We had hot and cold water leak under slab. Three other plumbers came to survey. We got incomplete quote or grossly priced.I search based on quality and service. So grateful we found Rockwater.Three quotes same day. Salvador was courteous. He measured and discussed with Kyle, owner the entire re-piping of our home. Salvador did the repair in 3 days. Pipes insulated, hung with warranty and fair price. Call them if you need help. -
Review 177 (2024-01-22 - Rating: 5)
Quick, professional, excellent service, and fantastic work on the repair! -
Review 178 (2020-09-12 - Rating: 5)
Emergency after hour call. Kyles fast response and fixing the issue makes me a happy client! :) -
Review 179 (2024-05-07 - Rating: 5)
Completed job in timely manner and gave great recommendations and suggestions. -
Review 180 (2020-02-10 - Rating: 5)
Very professional workers!!! Always gets the job done!!!! I needed several jobs done in my kitchen and bathrooms and they got it done perfectly and efficient!!! Great people great service! -
Review 181 (2022-07-13 - Rating: 5)
Provided quote for water heater replacement. Prompt, professional and responsive to needs. -
Review 182 (2023-10-10 - Rating: 5)
Joseph and Jesus (or Salvador? Sorry!) did an amazing job! -
Review 183 (2023-10-23 - Rating: 5)
Sam was very professional, clean and quick to fix the issue. Thank you 😊 -
Review 184 (2022-10-14 - Rating: 5)
Great company that completed everything I needed at a great price. Will recommend to friends and family. -
Review 185 (2023-12-26 - Rating: 5)
We had an emergency repair needed at our Airbnb in Burleson this afternoon. Rockwater Plumbing answered our call, was friendly and sent someone out promptly. The plumber actually arrived 45 minutes early. They were able to diagnose and fix the issue and our renters were able to move in without delay. We appreciate their prompt and professional service! -
Review 186 (2020-02-18 - Rating: 5)
I’ve always had excellent service with this company and have used them several times. . Highly recommend -
Review 187 (2023-09-29 - Rating: 5)
Had a leak in a pipe for a whole house water filtration system installed a 8 years ago. Joseph Ewton resolved the leak quickly and efficiently and it is clear to me that his repair is much better than the original work. Appreciate Joseph was right on time and clear on the cost before doing the work. Highly recommend Joseph and Rockwater based on this visit and discussion with the helpful person who scheduled the appointment. -
Review 188 (2023-07-21 - Rating: 5)
My mother had the best experience shes ever had Moe after a small fire at our laundry. She forgot his helpers name but the two of them helped get our business up to code with a reasonable price and great urgency. Recommend them for any plumbing work you have. -
Review 189 (2020-07-18 - Rating: 5)
Kyle is awesome! He is quick to respond and super friendly. GREAT SERVICE!! 🙂 -
Review 190 (2023-07-30 - Rating: 5)
Moe and Salvador came out and inspected the problems I have had in my pipes. The following week they repaired and replaced the pipes underground. Both were very knowledgeable, respectful and professional! Great team and company. Been with Rockwater Plumbing for over a year. -
Review 191 (2023-05-04 - Rating: 5)
Sam was very professional, courteous, attentive and informative. He told us things we did not know and explained them thoroughly. He was so nice and he cleaned up behind himself too. That probably came from his mom or wife however it came in handy. We know several other home owners & told them where to go God forbids this happens to them. The company and the customer service was nothing short of pure quality. Thank you. -
Review 192 (2021-11-15 - Rating: 5)
Joseph was great! Helped explain the issue and fixed the problem. -
Review 193 (2023-06-13 - Rating: 5)
A while back our water heater stopped working. Hubby called up Rockwater. Best decision we ever made. This company is trustworthy, dependable, and does quality work! Will be using them for ALL future repairs! -
Review 194 (2023-08-25 - Rating: 5)
It was a pleasure working with Sam at Rockwater Plumbing. He was very professional, started the job quickly and finished right when he said he would. Thanks Sam for a job well done! Will def use you again!! -
Review 195 (2023-01-31 - Rating: 5)
This company was professional right from arranging the appointment to fixing our issue!!