Suburban Plumbing Sewer and Drain Cleaning Experts

Photo of Suburban Plumbing Sewer and Drain Cleaning Experts

Located in Brookfield, Illinois

Address: 9100 Plainfield Rd Suite #9A, Brookfield, IL 60513, United States

Phone: +1 708-634-5835

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service

Photos

Comments

  • Review 1 (2024-10-18 - Rating: 5)

    I recently had the pleasure of working with Mikey to fix my toilet, and I couldnt be more satisfied with the service he provided. From the moment he arrived, he was professional, friendly, and ready to tackle the issue.Mikey quickly assessed the problem and explained what needed to be done in a way that was easy to understand. He worked efficiently and effectively, ensuring that everything was fixed properly. I appreciated his attention to detail and the care he took to leave the area clean and tidy.Not only did he resolve the issue with my toilet, but he also took the time to offer some helpful maintenance tips for the future. It’s clear that he takes pride in his work and genuinely cares about his customers.If you need a reliable and skilled plumber, I highly recommend Mikey. He made a stressful situation much easier, and I will definitely be calling him for any future plumbing needs!

  • Review 2 (2024-12-01 - Rating: 5)

    Absolutely blown away by the responsiveness and attention to detail by this company. We called in need of emergency service as our sink and toilets were bubbling and our bath tub was filling up with smelly water. They answered our call on the first ring, had someone out immediately to assess the situation. Mike and his helper got to work right away. They were super knowledgeable, happy to explain the process of hydro jetting and cleaned up their work area! Will definitely be calling again the next time I need a plumbing job done!

  • Review 3 (2024-09-23 - Rating: 5)

    I was very devistated with a high water bill, nine hundred dollars in one month.I contacted Suburban-Chicago Plumbing Experts and they sent their specialist Donnie B.Donnie was very experienced, knowledgeable and easy to talk with. I live out of town and Donnie sent pics and details.Donnie was God sent.He answered all my concerns and very compassionate.Donnie is an expert and professional in his field.Thank you Donnie B for running water and no leaks !!You are the best.I appreciate you and will definitely recommend your company and specialist Donnie BI am a very happy and satisfied Chicago customer.Audrey ColeSept, 2024

  • Review 4 (2024-10-18 - Rating: 5)

    We ended up working with Suburban Chicago Plumbing Experts. Mike stopped by a week ago and helped me with my issues when other companies failed to resolve my issues. We have an older home and there have been numerous times with plumbing problems. For example; I have had sewer come out of my toilet and back up on my bathtub and sometimes I would wake up with sewer water in my hallways and kitchen. I have asked so many plumbers for years whats the problem and why it keeps doing this, but never got a straight answer, UNTIL MIKE!! I am so grateful I gave another plumbing company a chance and pick them up. My ISSUES were resolved instantly, I had a wonderful quote on prices. This company works with you, not against you!! I would work with them in the future and recommend them to everyone I know!!

  • Review 5 (2024-10-12 - Rating: 5)

    I had a leak in my ceiling, I didn’t know where it was coming from. I called suburban plumbing experts, they sent plumber Mike out same day service. He found the leak, made the repair, had my water back on in no time. Very affordable price! I would recommend suburban plumbing experts!! 5 star to you guys!

  • Review 6 (2024-10-18 - Rating: 5)

    Had an emergency when one of our toilets suddenly started to leak - Michael Koonce arrived very quickly and was very friendly and helpful. The job plus cleanup was done very well. Couldn’t be more happy with the service! Will absolutely use this company again for any of our other plumbing needs.

  • Review 7 (2024-10-09 - Rating: 5)

    Called up this company and based it off the excellent reviews. They definitely exceeded my expectations with being on time, professionalism, and preforming an outstanding service! Thanks to Donnie my bathroom sink and backed up toilet was up and running once again! I highly recommend this company for plumbing needs!

  • Review 8 (2024-10-18 - Rating: 5)

    Mike & Bob did a good job regarding the smell that was coming from my ejector pit. Mike explained everything he was doing and both Mike & Bob was very friendly and I would recommend Suburban Plumbing because of the experience and the professionalism both men showed.Vanessa Redding

  • Review 9 (2024-07-15 - Rating: 5)

    Mike and his team were amazing and showed up so quickly when we had a flooded basement. He even walked into the at least 5 inch deep water in his jeans and shoes to go check our sump pump for us. He was very knowledgeable of what went wrong and knew what to do to fix the problem right away. Highly recommend!!!

  • Review 10 (2024-07-14 - Rating: 5)

    Mike from Suburban Chicago Plumbing Experts provided a very pleasant customer experience. The first repair Mike worked on in my home involved a drain pipe under the basement concrete floor. Mike assessed the cause of the problem in an expert manner. Mike explained the problem, what would be involved in the repairs, how long the job would take and the cost. Mike and his crew were efficient, expert and courteous. I was very, very satisfied with the repairs.I was so satisfied with the initial repair job. I called Mike at Suburban Chicago Plumbing Experts. Mike and his fellow worker changed a drain pipe. The problem was assessed and repaired. The men worked very efficiently and in a very courteous manner. Really good honest, courteous and expert employees. I will use Suburban Chicago Plumbing Experts for my next plumbing problem. I thank Mike and his crew for the good work.

  • Review 11 (2024-07-09 - Rating: 5)

    Mike and Teddy from Suburban Plumbing were very professional and did an excellent job. They were able to quickly and accurately diagnose the issues with our plumbing and efficiently repair what needed to be done to fix the problem. I highly recommend Suburban Plumbing and will definitely be using their services again in the future. Thank you, Mike and Teddy, for a job well done!

  • Review 12 (2024-06-19 - Rating: 5)

    Mike came out Monday to check on a clogged secondary main which with 100 year old pipes ended up needing replaced. He quoted us a very reasonable price on replacing the cast iron pipe and hydro jetting the mains. Mike and Matt returned today and did an amazing job while providing us with top notch customer service. Great guys. We’ll definitely be calling them again. Thanks Mike!

  • Review 13 (2024-08-29 - Rating: 5)

    Donnie helped me repair a leaky faucet that numerous other plumbers told me I had to completely replace, saving me time and only charging a fraction of other multiple other quotes I received. Donnie came across as knowledgeable and very honest. After this experience, he is now my go to plumber. Thank you Donnie!

  • Review 14 (2024-01-05 - Rating: 5)

    I needed to replace my old spigot it was 75 yrs old. Mike came by gave me a good estimate he finished the job in a couple of hours. Very professional and they cleaned up when finished, highly recommend Mike and the company.

  • Review 15 (2024-10-18 - Rating: 5)

    Recently had Mike out again to fix a few small plumbing issues. As usual service was timely, friendly and professional. We will continue to use them in the future

  • Review 16 (2024-10-18 - Rating: 5)

    Mike came out and addressed my issues in a timely manner and gave me a very fair price to do the work that needed to be done.

  • Review 17 (2024-04-03 - Rating: 5)

    I had a clogged bathtub! What a mess to deal with. Mike came out in a timely manner and is an expert at his craft! He is focused on the issue and got the job done. Mike is friendly and professional, I am happy with the service from Suburban Plumbing and Drain Cleaning Experts. Excellent service all around. I highly recommend Mike to solve any plumbing issues.

  • Review 18 (2024-10-12 - Rating: 5)

    Would highly recommend! Very affordable prices and amazing customer service. Mike was honest about the repairs that needed to take place explained everything in detail very friendly. Overall experience was very positive!

  • Review 19 (2024-06-13 - Rating: 5)

    We’ve worked with Suburban Chicago Plumbing Experts a number of times over the past few years after 4 other companies failed to resolve our issues. We have an older building that had numerous plumbing problems. They’ve rebuilt our grease trap, performed waste stack repairs & replaced a junction of our main line.They followed up quickly to resolve a few issues & came back with a full team & multiple trucks to help work out an old clog that was well up into our building’s system. We’ve appreciated their willingness to work with us until our issues were fully resolved.We’ll definitely be using them again to maintain our new system.

  • Review 20 (2024-10-18 - Rating: 5)

    Would recommend! Affordable prices and straight forward customer service. Mike was knowledgeable and honest about what repairs were need. A great experience overall!

  • Review 21 (2024-10-11 - Rating: 5)

    Very professional and honest people. I always get good answers and there’s never pressure to commit to a decision. Mike stopped by today and help me understand my issue and gave me multiple options to fix it!

  • Review 22 (2024-07-24 - Rating: 5)

    We Used Mike and Matt to rod our sewer drain trap. They were Easy to book, provided prompt service, and communicated easily through text!

  • Review 23 (2024-03-17 - Rating: 5)

    Mike was the only person who ever cleared the sewer line from the main line instead of the flood drain and he said that it should be good for several years and I believe him I’ve had several companies come out in the last couple of years and rod the drain from the floor and the problem reoccurs in a year! Mike was pleasant and respectful of me and my house! Thanks for your service and professionalism! I’m going to update the review after the year of service to see if it has made a difference! I’m Happy as of now

  • Review 24 (2023-12-07 - Rating: 5)

    I needed help due to my ejector pump problem, and having it installed by another company that didn’t want to fix their mistake. Mike was so impressive with his integrity, honesty and knowledge about the installation from the other company that made the mistake. He took his time with me explaining the solution and giving me a much better price to fix “their mistake”. He answered all of my questions and even followed up with me to make sure I had solved my dilemma with the other company. Thank you so much I really appreciate talking to someone that I can trust, I will definitely give all my future business to Mike and his company. Thank you so much Mike I really appreciate you.

  • Review 25 (2024-05-31 - Rating: 5)

    Mike provided us with excellent service and was able to get a lift pump installed after years of living with a struggling septic system. So glad we are finally able to count on our drains staying clear

  • Review 26 (2023-07-07 - Rating: 5)

    Mike came out for initial analysis and estimate for flood control ejector issue during this very busy time after record rainfall. Mike and Dan were able to come back the next day and do the replacement installation. They were on time, professional and did a great job. The office person was very nice and worked to get us scheduled quickly since rain was in the forecast. Would recommend this business.

  • Review 27 (2024-03-08 - Rating: 5)

    Great service! I’m a first time owner and Suburban came highly recommended. Mike and his team were early and very professional. He immediately identified my problem, calmed me down and fixed the problem. Feels great knowing I won’t get screwed over!

  • Review 28 (2023-05-05 - Rating: 5)

    Mike the plumber from Suburban Plumbing is amazing! He came out to my house on a Saturday and got to the bottom of my complicated plumbing problem. He was courteous, professional, and very knowledgeable about what he was doing. He worked quickly and efficiently, and my problem was solved in no time at all. I an extremely impressed with his work and would highly recommend him to anyone who needs a good plumber. He is honest about what needs to be done and his prices are more than fair. Thank you so much for your service and dedication! 10/10 stars!

  • Review 29 (2024-02-14 - Rating: 5)

    Absolutely phenomenal team, from the initial call, to the completion of the job. Donnie came in to replace our sump pump and was in-and-out in 20 minutes. He took time to explain everything to me, and was even generous enough to work with me on the price. 5-star service through-and-through, and a they have lifelong customer, for sure.

  • Review 30 (2023-11-28 - Rating: 5)

    Mike K was dispatched for my service request. He called before arriving in time window I was given. He arrived and was curteous and professional. He asked questions to get clear understanding of blockage and also asked additional questions on potential issues I did not identify but that could be caused by blockage. He addressed issue starting with least expensive but still effective remedy and then proceeded to educate me as well. I would highly recommend and I would also not hesitate to call them again or refer others.

  • Review 31 (2024-05-16 - Rating: 5)

    Prompt, knowledgeable. Was able to fix the shower faucet within no time. I will highly recommend Michael before any other plumber. Extremely satisfied customer.

  • Review 32 (2023-11-30 - Rating: 5)

    I definitely plan to use Suburban Plumbing in the future. The plumber that came out, Mike, was the absolute best! We discussed what the issue was, and he also talked about things I can do in the future to prevent additional problems. He was very professional, and very knowledgeable. Will definitely recommend!!!

  • Review 33 (2022-06-29 - Rating: 5)

    I contacted SPE via HomeAdvisor, SPE responded promptly with a phone call and same day service. Mike the plumber technician quickly diagnosed the problem of a bad check valve on my sewer pump. He suggested an upgrade (industrial silencer model) and gave us an affordable price. Thank you Mike and SPE for your excellence. Update: I really didn’t feel confident with the ejector pump I purchased from an unnamed big box store. Donnie B suggested a Zoeller M264 with a 2” ball check valve. Thank you SPE for the upgrade.

  • Review 34 (2024-04-12 - Rating: 5)

    Mike Koonce fixed a collapsed drain about a year and a half ago and unclogged my main sewer line. I had originally called just for the clog, but once the bigger issues were uncovered, he literally came out the very next day to fix everything!Fast forward a year and a half later, I called Mike again and he came over to replace the new sewage cap because it was not agreeing with my old pipes. No questions asked, no charge. (Perma-Seal wanted to charge me $385!) I would definitely recommend Mike Koonce and Suburban Chicago Plumbing!

  • Review 35 (2023-08-09 - Rating: 5)

    We had master bathroom work done previously with Jeremy, who was knowledgeable and professional. Recently had a more detailed and urgent issue and was referred to Donnie. Donnie was thorough in his inspection to find the source of our leak and took time to analyze and provide us with the next steps to start the process of fixing the problem. All of the personnel that have come to our home have been knowledgeable and professional and try their best to give you the most economical fix possible. Highly recommend.

  • Review 36 (2024-01-02 - Rating: 5)

    Great experience. Thorough, responsive and helped me understand what was done. They solved a problem we have had for years that multiple other plumbers could not fix. Mike was our tech and he was fantastic!

  • Review 37 (2024-01-23 - Rating: 5)

    Jeromes assistance was invaluable – he skillfully added putty to the leaking drain, resolving the issue with a simple fix. What sets him apart is his generosity; he didnt charge for this service. Exceptional expertise and a commitment to customer satisfaction make Jerome a standout professional. Highly recommended!

  • Review 38 (2022-11-30 - Rating: 5)

    Our basement has experienced blackwater back ups during heavy rains a several times since moving in a few years ago. After the last one it was time to explore a permanent solution. After reaching out to a lot of plumbing services and receiving a ton of quotes, Suburban Plumbing and Drain Cleaning continued to respond quickly and with great pricing, done deal!The installation of our flood control system was completed by Mike and Dan who did an amazing job. They were prompt, professional and communicated constantly throughout the process. For something I never expected to have to do, they made it easy and as painless as possible.Great team, fair price and outstanding service by Mike and Dan. Would highly recommend.

  • Review 39 (2022-12-22 - Rating: 5)

    Mike, Dan, Mario, and Kevin replaced a clean out in front of our house to resolve issues that we were having with back ups in the backyard. They completed the work in a timely, effective manner. They were also very professional and knowledgeable about what they were doing. These guys went above and beyond before the storm that is supposed to take place this week to ensure the work would be completed. We are very thankful. Definitely recommend suburban plumbing.

  • Review 40 (2023-05-01 - Rating: 5)

    I hired Mike and Don to replace my hot water heater and was very impressed. They were prompt, professional, and provided a fair quote. They worked efficiently and completed the job quickly, ensuring everything was working properly. The price was extremely reasonable and I highly recommend them for any plumbing needs.

  • Review 41 (2023-12-21 - Rating: 5)

    Mike was incredibly knowledgeable. He outlined the issues and provided candid insight on solutions available for my plumbing issue. Before performing any of the work, he provided transparent and accurate quotes which were greatly appreciated.Would recommend 10 out of 10 times

  • Review 42 (2023-07-24 - Rating: 5)

    I was having trouble with my kitchen sink and my laundry tub. I knew that my catch basin hadn’t been cleaned out for years. Mike came out and rodded out the drain from the laundry tub and looked in the catch basin and told me that it should be cleaned out. He mad an appointment to come back. The sink and laundry tub were working slow but better than before. He came back two days later. And started to suck the goop out of the catch basin. He then tried to jet out the pipe back into the house. He discovered that the pipe was filled with roots. He climbed down into the catch basin and pulled out about 3 FEET OF ROOTS! He reached in again and pulled out another 2 FEET OF ROOTS! He was then able to jet the pipe and let run till the water was pretty clear. Mike did a fantastic job and I would want Mike to come out and fix any problems I would have again.

  • Review 43 (2024-01-03 - Rating: 5)

    I live on the first floor of condo unit and my kitchen sink was backing up. Jeremy came out and took a look of my sewer, it looked like it hadnt been cleaned in years. Even after it was cleaned my sink was still backing up. Don came out and discovered that the pipe had burst, he replaced the pipe with the minimum amount of disruption to my home. Thanks for amazing service and amazing people.

  • Review 44 (2024-01-17 - Rating: 5)

    I’ve used Suburban Plumbing three times and will continue to use them as needed. They fix the problem and have great customer service. Mike is very knowledgeable and even provides tips to avoid new damage.

  • Review 45 (2024-03-13 - Rating: 5)

    Arrived early in the given 2 hours appt time. Professional. My issue was a bit more complicated than a simple maintenance but they did a great job explaining the issues and my options. Will definitely use again.

  • Review 46 (2023-03-27 - Rating: 5)

    Mike K. was extremely prompt, and provided speedy service. We were having issues with our kitchen sink plumbing, which was causing leaks whenever we used our appliances (dishwasher, garbage disposal, etc.). Mike quickly identified the problem and replaced the tail pipe that was cracked. We appreciated his friendliness and willingness to thoroughly explain the process.

  • Review 47 (2023-05-25 - Rating: 5)

    We had our catch basin cleaned out for the first time in 20 years. Mike and the team at CPE did a great job of what turned into a two step process. They were incredibly professional, informative and on time. Thank you Mike and Chicago Plumbing Experts for helping our nearly 100 year old plumbing system to see several more years!

  • Review 48 (2022-03-26 - Rating: 5)

    Mike was awesome. We called him on Sunday night as we had an inspection issue with our house where a scope of sewer pipes had to be performed. A “plumbing professional” was there on the buyers behalf and couldn’t even get the cap off to perform the test. Michael agreed to come out on Monday and showed up on time, performed the test and we thankfully had no issue with the pipes which closed the sale of our house. I appreciate Mike’s responsiveness and attention to detail as well as explaining the test he was performing in great detail. Would recommend him highly!!!!!

  • Review 49 (2023-07-15 - Rating: 5)

    Jeremy and his co-worker were absolutely wonderful. He called me right before he came. He was on time and very professional. They did the job quickly and efficiently. I will call them again for any other needs that I may have for plumbing.

  • Review 50 (2023-05-23 - Rating: 5)

    Mike and Roberto were fast, professional, punctual, and did a great job cleaning my grease trap. They went above and beyond by helping me understand how some of these plumbing systems worked. Highly recommend!

  • Review 51 (2023-01-06 - Rating: 5)

    We had some water backing up into our basement and hadn’t heard our sump pump come on in a few days to drain. I called Suburban Plumbing and Drain to see if they could fit us in sometime in the next few days.They answered right away and told me they could be at my house in 15 minutes! Amazing. Kevin came by, took a look at our pumps a d found out the float had gotten stuck. He quickly bypassed the float, got the pumps to drain and gave everything a quick once over. After confirming everything was fine, he let me know there wasn’t really anything to do and gave me some pointers on how to fix it if it happened again.All in all it took 10 minutes, everyone was so friendly and kind and I learned how to fix the issue if it happened again. Will definitely be calling if I need services in the future and recommend this honest and local company to anyone who needs plumbing services or repair!

  • Review 52 (2023-10-13 - Rating: 5)

    They came in on time & explained everything to me thoroughly for me to understand. Diagnosed my issue & quoted me a good price. Honest, friendly, professional, reasonable and reliable service. Would definitely be using them again for future plumbing services.

  • Review 53 (2024-02-23 - Rating: 5)

    Jeremy and his team did a fantastic job for us. We had really bad roots in our sewer line and they gave us a reasonable quote to fix two problem areas. Highly recommended

  • Review 54 (2023-07-17 - Rating: 5)

    They did a really nice job. Mike and Dan really went above and beyond in their work and explained a lot. They were quick, professional, and were in and out. The catch Basin is in way better shape than it ever was since we bought the house 12 years ago. Thanks guys.

  • Review 55 (2023-06-16 - Rating: 5)

    This company is excellent, efficient and friendly. Jeremy and crew came on time, explaining every step of the process, worked efficiently and cleaned up. Great job guys! We will definitely use you for our routine maintenance and any other plumbing issues.

  • Review 56 (2021-08-09 - Rating: 5)

    I am extremely pleased with Suburban Plumbing. Their customer service and response time is great! Mike K. was extremely personable and thorough. He was patient explaining the problem to me and went above and beyond to make sure everything worked perfectly before he left. As a new homeowner I needed a dependable plumbing company. Now I have one.

  • Review 57 (2023-01-09 - Rating: 5)

    Mike provided excellent service. He found the source of the problems, then gave a detailed explanation of what was required to complete the job. Details included approximately how long it would take to complete the job, what time he would arrive at the home to do the job (he was prompt). When the job was completed he cleaned the area and took away the old debris. Mike was respectful and professional.

  • Review 58 (2021-09-17 - Rating: 5)

    Jeremy and his team were outstanding! They were professional and I really felt they cared about the project. They took the time to explain the clean check valve process and answered all my questions and hand walked me through this scary process. I will no doubt use this company again. The whole team was great including Jen the office manager. Thank you so much for all your work and dedication to this project.

  • Review 59 (2022-07-29 - Rating: 5)

    Had an old drum trap that was constantly getting clogged. The previous owner also attempted to fix the bathtub drain leak by using a mix of caulk and putty. Total amateur patch job.I was going to use a different plumber, but scheduling was tough with that company. After getting a quote from the other plumber, I could never seem to get him to come out and do the actual work.I had gotten a quote from Suburban previously to do some catch basin work the week beforehand (the other plumber does not do catch basins) so I figured I might as well try and see if Suburban could take the smaller job first. I was worried they may try to wrap in that catch basin work with this new drain project, but I could not have been more wrong.Suburban was incredibly easy to work with. I called over the weekend to get a quote, they sent someone out Tuesday, and could have completed the job by Wednesday had my schedule accommodated. The entire process was pain free.I will be using Suburban from now on. They are full-service, no nonsense, local, and fair. What else could you ask for?

  • Review 60 (2024-03-08 - Rating: 5)

    Mike the plumber helped unclog my bathroom sink and shower. Excellent service, very polite, super helpful! Will definitely use this company again!

  • Review 61 (2022-07-19 - Rating: 5)

    Ive used Suburban Plumbing Experts three times at this point. This first time, my basement was flooded after my sump pump died overnight, and the technician was there within 20 minutes and had the basement dry within an hour. Donnie has been my technician twice, and both times hes been friendly, informative, and honest in addition to doing quality work. Their dispatchers are communicative and helpful as well. Positive experiences every time.

  • Review 62 (2023-07-12 - Rating: 5)

    I thought because of the pouring rain, my appointment may be postponed but Mike and Robert were here right on time. They did the job, were quick yet thorough, and very courteous. Highly recommend!

  • Review 63 (2022-07-16 - Rating: 5)

    Mike Koonce was sent out to my townhouse to find out why my water bill was sky high. I feared the worst, like a major underground leak. He quickly put me at ease, identifying that the leak was not constant. Experience told him it was probably a leak in one of the toilet tanks. Sure enough it was.What was really stand up about Mike was that he showed me what new part was needed and how to reinstall it. He could have stayed on the clock and charged me hundreds to do the repair as it took myself several phone calls and visiting two different plumbing supply stores to locate the part.He spent almost an hour identifying the leak and educating me and charged me nothing.

  • Review 64 (2023-07-18 - Rating: 5)

    Two of the nicest guys ever, Mike and Dan, from Suburban Plumbing and Drain Cleaning, solved my sewer problem. I called Suburban Plumbing because there was a noxious odor coming from my floor drain. Mike and Dan walked in the garage and immediately told me that the odor was not sewer related. They proceeded to search around and found the source of the smell. Thank you! You were honest, helpful, and extremely accommodating. Suburban Plumbing and Drain Cleaning will be the first one I call for any future plumbing needs.

  • Review 65 (2024-06-12 - Rating: 5)

    Mike and Alex were great. They replaced my toilet and were very professional. Great service!!!

  • Review 66 (2020-11-16 - Rating: 5)

    Mike and his team did a great job. The boring system they used to go under the lawn to the b box to install my new water line worked exceptionally well. All work areas were cleaned up as promised and I am very happy with the services provided and am happy to recommend their services.

  • Review 67 (2021-08-16 - Rating: 5)

    Mike & the guys came out to install a flood prevention system which is a LOT of work & did a great job. Very professional & knowledgeable. They even replaced the sod in my parkway that got damaged by the heavy equipment. Overall a great company & will continue to work with them.

  • Review 68 (2022-10-02 - Rating: 5)

    I called Suburban Plumbing early on a Saturday morning with a clogged sewer drain. Kevin and Daniel came out to my home in less than hour and were able to diagnose and fix the problem immediately. Excellent customer service. I highly recommend this company.

  • Review 69 (2023-03-25 - Rating: 5)

    I needed to repair my main line and soil stack for a rehab property that I own. Their team (Mike, Chris & Ryan) were responsive with getting back to me and they performed the work timely and professionally. Will work with them again.

  • Review 70 (2022-05-11 - Rating: 5)

    I was looking for a plumbing service company to come out to fix our broken plumbing pipe. Amy called the same day I submitted my request form and by a few days William was out at our home doing the work! Fast, reliable, and I loved the customer service. Definitely will use them again for future repairs. Check them out!

  • Review 71 (2020-11-17 - Rating: 5)

    Mike & Mario are very professional and knowledgeable. I highly recommend the service from Suburban-Chicago Plumbing Experts, these guys are good and responsive too. My plumbing issue was a big clog in the building main sewer pipe and these guys went thru the repair process with me so I understood what was going on all the way thru. Very appreciative of their service and good work...

  • Review 72 (2023-10-10 - Rating: 5)

    I had Jeremy out today to replace my ejector pump due to some recent flooding in our basement.He did a fantastic job and arrived ahead of schedule and gave me great information on how to maintain my pump in the future.

  • Review 73 (2022-07-11 - Rating: 5)

    Mike and Ryan did a great job fixing my leaky toilet. Showed me why it was leaking and what options I had to remedy the leak long term. Did a great job. Quick and clean. Will be using them again in the future.

  • Review 74 (2020-10-05 - Rating: 5)

    Alex was amazing! He was super responsive when others couldn’t come. I had sewage in my basement after we thought we had fixed a sewer problem. Alex used a camera to identify further issues which happened to be a collapsed sewer pipe in our street. Our village was able to fix the issue and Alex in the mean time had rodded out our pipes to hold us until the repair could be made. It took us a few years to understand what the problem was! I only wish we would have called them sooner! I felt he was very honest and fair.

  • Review 75 (2022-04-02 - Rating: 5)

    William was my plumber. He was super knowledgeable and explained things thoroughly. I live on the first floor of an apt building so we get all the issues. I also apparently share pipes with my next door neighbor who was also suffering from slow drainage. When William was fixing my pipes, he tried to get as much from hers as possible as well and helped her out immensely too! Would recommend and use again.

  • Review 76 (2023-05-06 - Rating: 5)

    Recently had suburban plumbing out to replace our water heater. Jeremy did a fantastic job and was super quick in doing so. Will use again if the need arises.

  • Review 77 (2020-10-05 - Rating: 5)

    Called this company asking to talk to a technician and got ahold of Mike. Not only did I get a call back within 10 minutes but Mike was very generous with his time and sharing knowledge that was of huge help to me. Im in the process of buying a house and did not have much of a say in who to hire for the emergency plumbing work and that is what I told Mike from the start of our conversation. If it were up to me, I would have zero hesitations hiring this company and deal more with Mike.

  • Review 78 (2023-03-13 - Rating: 5)

    Mike and Gio came by. They are professional! They came earlier than arrival window, so I didnt have entire day held up waiting around. Great service and not out to empty your pockets! Highly recommend!!

  • Review 79 (2022-01-30 - Rating: 5)

    Originally our basement toilet was not flushing but then it got worse to all water sources lead to flooding in our basement. Mike was very helpful getting this issue solved and even took the time to explain what he was doing and outlined possible causes and solutions he would do. 10/10 recommend

  • Review 80 (2024-01-19 - Rating: 5)

    Jeremy looked at the problem and gave me advice on how to safely complete it myself. Honest and helpful. I’ll DEFINITELY call this company with future plumbing needs!

  • Review 81 (2024-07-07 - Rating: 5)

    After getting blown off by another plumber I gave Suburban plumbing a call. They had someone out within a few hours to fix a broken pipe I had in my basement bathroom. I think they were in an out in under 45 minutes and rectified the issue immediately. Great work, couldnt be happier!

  • Review 82 (2022-02-26 - Rating: 5)

    Mike came out very late and unclogged my main drain. Mike was very knowledgeable and nice to talk with, I appreciate his service and professionalism. I highly recommend his company i will use his services again.

  • Review 83 (2024-03-04 - Rating: 5)

    Excellent service by Jeremy. He was very knowledgeable and friendly. I will recommend him to anyone who needs any future work done!

  • Review 84 (2021-03-15 - Rating: 5)

    Fantastic! Mike & Kev came out on Sunday night, after 10 PM, (on the day we lost an hour), far from their homes, (so they had to make a drive), fixed the bathroom leak and valve quickly and affordably. Gave advice on future repairs that may be needed and were super cool and friendly. Cant recommend them enough! Thanks guys!

  • Review 85 (2022-07-11 - Rating: 5)

    We called suburban plumbing experts when our toilet was backed up and they came right away ! Mike the technician Also replaced our faucet and did an amazing job ! Friendly and professional definitely recommend :)

  • Review 86 (2023-05-21 - Rating: 5)

    William did a great job m our sewer line repair. The situation was resolved promptly, and there was minimal damage to my lawn. Highly recommend!

  • Review 87 (2021-02-18 - Rating: 5)

    Mike and his team did a great job. They found whats wrong with the pipeline right away. We contracted Suburban Plumbing when we were living in Norridge and now we contracted them again to work in our new home.

  • Review 88 (2022-02-02 - Rating: 5)

    My house backed up from a full septic and i needed guys to come pump it the same day. They came late at night to make sure i had a working bathroom again. Mike and Kevin were insanely helpful and kind.

  • Review 89 (2022-04-25 - Rating: 5)

    Praise God for Suburban Chicago Plumbing Experts. they are just what their name call them to be. For over three months we have had company after company to examine our problem, and it was no accident when we found Suburban Plumbing Experts Mike and William Koonce they found the problem, solve the problem and blessed us at the right time. This is a professional, Friendly and caring Company.Just call and see for yourself.

  • Review 90 (2020-09-03 - Rating: 5)

    Always calling Suburban Pluming Experts for all my plumbing needs. I had a clogged toliet last weekend and they were able to schedule me in a moments notice and repair my toilet. They even took a look at my septic tank since I was having issues with it. Super professional and great customer service.

  • Review 91 (2023-07-07 - Rating: 5)

    Mike and Roberto did an excellent job today. They answered questions with kindness and offered helpful tips. It was the best-case scenario for a terrible situation.

  • Review 92 (2022-07-20 - Rating: 5)

    The service was amazing and the workers where very attentive on letting you know everything that they where doing. And for them to fit me in their schedule on short notices, I was very thankful. I would use this company service again and I would recommend them to others as well. Thank you Mike and the other guy again for your excellent service.

  • Review 93 (2022-06-28 - Rating: 5)

    Mike responded to my request. He came and evaluated the task and then was very flexible in terms of prices. He was professional, accurate, and didn’t take a long time.I would really recommend this service.

  • Review 94 (2022-01-20 - Rating: 5)

    Called suburban plumbing they came out the same day and rodded the main sewer line to remove tree roots. Michael Koonce was the technician very professional we discussed the situation and he provided information on available services that would clear the sewer line. Very happy with the results. Thank you

  • Review 95 (2023-03-21 - Rating: 5)

    Mike and Ryan were prompt, professional and efficient with cleaning my grease trap and sewer line. Pumped out and unclogged the whole deal in 45min! Awesome!

  • Review 96 (2023-01-30 - Rating: 5)

    My kitchen sink was leaking, and Jeremy O. came out on the same day and fixed it. He was pleasant and professional! I highly recommend him!!

  • Review 97 (2021-10-13 - Rating: 5)

    The team from Suburban Plumbing Experts were efficient, knowledgeable and friendly. They located a sewer smell in my home, using a smoke test, that two previous plumbers could not locate. A good company to do business with.

  • Review 98 (2023-05-19 - Rating: 5)

    Immediate Response and Service was provided for an emergent sewer issue in our office building. Friendly and Knowledgeable! Handled the job from start to finish in a professional manner.

  • Review 99 (2022-03-23 - Rating: 4)

    Our company had called them on short notice for septic sewer cleaning services due to a pipe clog just outside of our property. And they were able to come out the next day in order to address our issue, which we greatly appreciate.

  • Review 100 (2021-05-25 - Rating: 5)

    The Village of Villa Park called me today and asked the height of the sewer clean out to be raised two inches. After calling the Suburban Plumbing Experts, they were able to schedule the work for the next day. I really appreciated there quick response.

  • Review 101 (2023-11-30 - Rating: 5)

    Big thank you goes out to William and Gio for a job well done yesterday in the repair of our sewer line. We had a rather stressful week with our plumbing and thankfully we called the right company to rectify our situation!

  • Review 102 (2023-09-19 - Rating: 5)

    Jeremy explained the process and was able to try the stack vs clean out to get a good camera inspection and likely save us expensive work that would not have been necessary.

  • Review 103 (2024-12-02 - Rating: 5)

    Thank you to our plumber Jeremy who got us out of a jam. We had an emergency sump pump situation with all the rain and he was able to replace the pump and have us back up and running within an hour.

  • Review 104 (2022-12-08 - Rating: 5)

    Excellent service from Mike. He quickly figured out the issue with our sump pump, and gave great recommendations regarding future maintenance of the pump. Thanks Mike!

  • Review 105 (2021-10-29 - Rating: 5)

    Mike and Kevin were great! Gave professional advice and the service was quick and painless. Im very pleased with the quality work. Would use again.

  • Review 106 (2020-08-29 - Rating: 5)

    Excellent plumbing service! Mike is very professional, keep work done nicely! We had a new toilet replaced. Highly recommend their service.

  • Review 107 (2023-07-13 - Rating: 5)

    The team at Suburban Plumbing Experts have always been great to deal with. We have been working with them for over 2.5 years.

  • Review 108 (2021-12-14 - Rating: 4)

    Jeremy was very pleasant to work with. Assessed the situation and determined that we did need a new disposal. Ordered and installed in quickly.

  • Review 109 (2023-03-21 - Rating: 5)

    Got toilet repair service and bathtub unclogging from Mike and Ryan. They did great work! Would use their service again and highly recommend!

  • Review 110 (2023-01-11 - Rating: 5)

    Every homeowner needs a good plumber, Mike is one of the honest ones and won’t upsell you. He tells you directly what’s the issue and works with you to accommodate your needs.

  • Review 111 (2021-02-18 - Rating: 5)

    Mike came on time and ready, available at any time to answer any questions I had. Over all a very professional efficient company. Will be using him as my plumber from here on out.

  • Review 112 (2023-05-25 - Rating: 5)

    They were easily able to figure out why our basement slop sink was backing up and unclog it. They made good suggestions for keeping it from clogging in the future too.

  • Review 113 (2021-09-07 - Rating: 5)

    Very personable and very professional. Great job by Mike and Kevin! Will definitely call Suburban/Chicago Plumbing Experts in the future!

  • Review 114 (2020-12-14 - Rating: 5)

    Arrived within an hour after my call. Fixed the leak (overflow in bath on main floor leaking in basement) next morning. Awesome job, very professional and nice.

  • Review 115 (2022-06-15 - Rating: 5)

    Working with Mike was great! Hes the reason why I would definitely go back and use them again, Thanks Mike,

  • Review 116 (2020-07-30 - Rating: 5)

    I called Suburban Plumbing Experts when my kitchen sink started to leak last week. Not only did they respond to my doorstep right away - they also unclogged the back-up coming from my garbage disposal. They were in and out in less than an hour.

  • Review 117 (2023-06-13 - Rating: 5)

    William was very professional! He explained to why the kitchen sink was clogging all the time! He is now my go to guy for now on!

  • Review 118 (2024-01-19 - Rating: 5)

    Great, prompt service! Responded immediately to our call Friendly, Professional and fair price!

  • Review 119 (2024-03-17 - Rating: 5)

    We have used Suburban Plumbing 3x now and every time they have been a great help. This latest time was urgent with a water heater replacement and Donnie had us back up and running with hot water quickly.

  • Review 120 (2021-12-08 - Rating: 5)

    The guys at suburban plumbing experts provided exceptional service. They were punctual, friendly, and efficient. Thank you!

  • Review 121 (2024-03-29 - Rating: 5)

    Mike and his team were the best!!! They made everything so easy on us. They were here within 24 hours of our issue and had it fixed in one business day. Mike is very kind and helpful - also transparent and great at communicating. Thank you so much!!!

  • Review 122 (2023-12-16 - Rating: 5)

    Jeremy to the rescue today! Thank you guys for quickly fixing our sewer line, you guys are the best! Highly recommend!

  • Review 123 (2022-01-22 - Rating: 5)

    Mike and Jeremy were very professional and knowledgeable as well as being very prompt will definitely use their services again!

  • Review 124 (2020-11-17 - Rating: 5)

    Mike an Mario installed a second gas stove to gas line in laundry room. They were great and performed the install quickly and efficiently!

  • Review 125 (2023-08-28 - Rating: 5)

    Thank you to Michael who did a wonderful job installing new French drain tile in our yard.

  • Review 126 (2022-05-10 - Rating: 5)

    Great customer service and on time. Service technicians were professional and provided great recommendations to avoid any future issues with my catch basin.

  • Review 127 (2024-01-31 - Rating: 5)

    Very good service and customer support! Shout out to Mike for being extremely helpful

  • Review 128 (2022-11-29 - Rating: 5)

    Very good experience. Arrived early and jumped right on to the job. Also, efficient and knowledgeable. Would hire them again. .

  • Review 129 (2021-06-03 - Rating: 5)

    The guys were here on time..made sure I understood what they were gonna do...got it done in no time!! Excellent job...would recommend them to anyone that needs plumbing work.!!!!👍👍👍

  • Review 130 (2021-03-11 - Rating: 5)

    William the technician was professional and informative. I had the basin cleaned and was done perfectly. Would definitely recommend.

  • Review 131 (2023-07-06 - Rating: 5)

    Need an emergency flood control repair and had Mike and Gio out to rectify the situation promptly and save the day! Thank you guys!

  • Review 132 (2020-11-16 - Rating: 5)

    Mike was a pleasure to work with. He worked around our budget and got the job done quickly.

  • Review 133 (2024-05-17 - Rating: 5)

    Mike was knowable and did a great job!

  • Review 134 (2020-09-02 - Rating: 5)

    I am very pleased with my service today from Mike he came out assessed the problem and got right on itWonder guyI will recommend him to others when needThank you MIKE FOR EVERYTHING

  • Review 135 (2024-01-11 - Rating: 5)

    Professional, trustworthy, dependable, and knowledgeable plumber. Ask for Mike. Great work! Had part of the main stack and sewage pump replaced. Everything was done the right way!

  • Review 136 (2023-07-13 - Rating: 5)

    Mike did an excellent job diagnosing the problem and fixed the same day.

  • Review 137 (2024-01-04 - Rating: 5)

    Mike to the rescue once again! This time for a water heater installation. Thank you!

  • Review 138 (2024-03-01 - Rating: 5)

    Quick , professional and effective service . Plus they have reasonable prices

  • Review 139 (2021-08-20 - Rating: 5)

    A bath fixture broke suddenly and they fixed it within an hour of my call. Very responsive and very reasonable.

  • Review 140 (2023-09-25 - Rating: 5)

    From the initial call it has been a pleasure to deal with Suburban Plumbing. They quickly set up an appointment and arrived on time.Mike is knowledgeable and familiar with Village codes and expectations. More when our job is completed

  • Review 141 (2023-10-09 - Rating: 5)

    He was very knowledgeable, we will call again!

  • Review 142 (2024-09-12 - Rating: 5)

    Everything is working great!!

  • Review 143 (2023-12-01 - Rating: 5)

    Mike was very knowledgeable and knew the problem immediately, thanks Mike appreciate honest work!

  • Review 144 (2023-05-07 - Rating: 5)

    Showed up on time and fixed a sewage issue on side of our home. Actual stuff was in the alley between houses. I did not believe that was a possibility. Fixed it and also installed a faucet on my longtime honey do list. Not cheap. Done. Satisfying.

  • Review 145 (2022-02-09 - Rating: 5)

    On time professional quick and clean.Yes I would use your company again.

  • Review 146 (2021-06-01 - Rating: 5)

    Brian and his guy were Great and got the job done Fast.

  • Review 147 (2022-11-29 - Rating: 5)

    Mike and Dan are legends! They cleaned my catch drain and fixed a cracked pipe in no time. I have an older house, and Mike was very helpful in explaining how all the plumbing was put together. Wont hesitate to use Suburban Plumbing in the future.

  • Review 148 (2022-07-01 - Rating: 5)

    Mike helped over the phone with great customer service and came out to fix our sink. He was quick with what the issue was and got straight to it. Also told me some good recommendations and what to purchase for the future so it was well appreciated. We will be requesting him for future issues.

  • Review 149 (2023-08-05 - Rating: 5)

    My plumber was Daniel Schock, he fixed my kitchen sink on 3/5/23 He did an awesome job, he explained everything he was doing, Im very pleased with his work! Thank you Daniel!

  • Review 150 (2022-02-11 - Rating: 5)

    These are excellent human beings with a sympathy for those with a hot water conundrum. God bless them. 👍

  • Review 151 (2023-03-29 - Rating: 5)

    Excellent service today from Mike and Gio. They were able to perform a small sewer repair in our front yard quickly without charging us an arm and a leg.

  • Review 152 (2022-02-10 - Rating: 5)

    Mike and Kevin were professional from the start of the job through completion. Although they they missed the appointment window, they called twice to explain the delay and provided an update as to when they would arrive.The job included the removal and disposal of two (2) old water heaters and the installation of new, which I had provided.After reviewing the location, they explained the amount of time it would take, and met that target.Clean-up of the site was included.I would definitely use Suburban Expert Plumbing again, as well as recommend them with a 5 ⭐️⭐️⭐️⭐️⭐️ Rating.

  • Review 153 (2022-02-07 - Rating: 5)

    I had to have a couple of great plumbers (Mike & Dylan) come out with a vacuum truck to clean out the catch basin for my apartment building after it had not been done in 40+ years. After that, they performed a Hydro Jetting to remove all the roots in the pipes as it was causing draining issues. These guys were really professional and good at explaining the entire process, and even giving some good advice for the future.

  • Review 154 (2023-01-29 - Rating: 5)

    We just had Mike out to repair a pipe that burst in our basement. He was busy but took time out of his schedule to quickly help us out of a jam and prevented us from having a major flooding issue! Thank you!

  • Review 155 (2022-05-14 - Rating: 5)

    I can not begin to say how amazing and professional the entire team at Suburban Plumbing is, from Amy in the office to the Mario and Dan who came out on a Saturday when we had a plumber tell us we dont handle that you need a septic guy on a Saturday. Amazing service, amazing people, Amazing company. We cant praise them enough for saving our sanity and weekend

  • Review 156 (2022-03-23 - Rating: 5)

    We had a major emergency issue with an underground sewer pipe. Jorge, Mike , Kevin and Dylan worked quickly and professionally and with great strength to get the job done.Inspection was completed and we are very happy with their work and the 10 year guarantee.

  • Review 157 (2022-12-06 - Rating: 5)

    Mike and Dan were very professional and friendly. They are extremely knowledgeable and provided great assistance and resolution for our sewage problem. Would definitely recommend Mike, Dan, and Suburban Chicago Plumbing for your plumbing needs!

  • Review 158 (2022-12-30 - Rating: 5)

    Excellent service im very satisfied I highly recomend this company for all your plumbing related needs their prompt and vey caring I give it 10 stars thank you mike

  • Review 159 (2022-07-25 - Rating: 5)

    Ryan and Mike were super professional and helpful. They both did a phenomenal job. On time, and were in and out quickly.

  • Review 160 (2022-07-05 - Rating: 5)

    Did a great job! High quality and professional work

  • Review 161 (2022-02-22 - Rating: 5)

    Mike and Dylan are very professional. They did an awesome job!! Very pleased with the outcome. My family and I will definitely call them again if we have anymore problems!

  • Review 162 (2020-11-18 - Rating: 5)

    I can always count on Mike! On time. Responsive. Fixes whatever it is. And pleasant to work with!! Ask for Mike!! He bought Miguel with him and they worked together to fix my issue.

  • Review 163 (2022-04-04 - Rating: 5)

    I was having problems with my sump pump. Mike and Kevin came right out and replaced it. I was very happy with the whole process!

  • Review 164 (2022-02-01 - Rating: 5)

    Great job. Courteous, explained options, fair price. I would recommend this business.

  • Review 165 (2022-02-01 - Rating: 5)

    Great experience. Mike and Kevin were transparent. Great job and knowledgeable.

  • Review 166 (2023-07-15 - Rating: 5)

    The guys were personable, but professional.

  • Review 167 (2021-06-03 - Rating: 5)

    Mike and Tim came by and quickly identified the reasons for my water pipes being clogged from the house out to the sewer with their equipment. They unclogged the several blockages of roots in the pipe, Im relieved that this wasnt worse than it was and happy I called.

  • Review 168 (2022-02-11 - Rating: 5)

    Very professional and very knowledgeable, extremely satisfied. Thank you

  • Review 169 (2022-01-13 - Rating: 5)

    Great job will continue to use this service for future jobs and references thanks.

  • Review 170 (2020-07-31 - Rating: 5)

    Thank you for responding to our backed up septic emergency within 1 hour.Great communication.

  • Review 171 (2022-01-22 - Rating: 5)

    We had to replace our backwater valve and the repair was with a different plumber. It did not go well and we were left with a patch job and no cover to the access pipe. Kevin from Suburban came to the rescue, went above and beyond and created a cover for us and also update the original repair. He came out to us on a weekend! I would call Kevin again in a heartbeat!

  • Review 172 (2022-03-17 - Rating: 5)

    Jeremy and Daniel did a great job cleaning out my catch basin and rodding it out to clear blockage.

  • Review 173 (2021-06-04 - Rating: 5)

    I highly recommend Suburban Plumbing Experts for your plumbing needs.

  • Review 174 (2022-12-08 - Rating: 5)

    Great work and arrived on time

  • Review 175 (2022-06-30 - Rating: 5)

    Helpful nice knowledgeable

  • Review 176 (2022-09-15 - Rating: 5)

    Very good service

  • Review 177 (2021-05-19 - Rating: 5)

    Very good job

  • Review 178 (2022-08-15 - Rating: 4)

    Good workers