Steve Basso Plumbing Heating & AC

Located in Bridgeport, Connecticut

Address: 83 Brookfield Ave, Bridgeport, CT 06610, United States

Phone: +1 203-335-0224

Rating: 4.4

Services

On-site services
Language assistance
Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-22 - Rating: 5)
We have an older home and have had to call on Steve Basso multiple times. Lauren is great at ensuring someone can come as soon as we need help. Jason, Jamie & the whole team are very professional, knowledgeable and great at their jobs. They tell you what you need and what you don’t. Highly responsive & competent - these are the guys you call.

Review 2 (2024-09-27 - Rating: 5)
Ive had Steve Basso Plumbing Heating & AC work on several projects in the past year. This includes an entire first floor kitchen remodel, propane gas install and a remodel of a bathroom shower. The work is always exceptional and very reliable. Highly recommend Basso. If I want my plumbing projects done right and done the first time - I call Steve Bassos team. Thanks to Master Plumbing Expert Jayson and Lauren for their help over the years.

Review 3 (2023-11-14 - Rating: 5)
We had to say goodbye to our 50+ year old boiler and replace it with a new HE Gas unit. We collected quotes from several plumbers and decided on Steve Basso for two reasons:Recommended by friendsPrior work satisfactionThe results have been outstanding. Replaced a rats nest of pipes ins old switches with an organized small footprint Utica HE unit. The Basso workers were clean, efficient and a pleasure to work with! Very happy customers🤗

Review 4 (2024-07-03 - Rating: 5)
I was very happy with Steve Basso Plumbing Heating, and A/C. Their representative, Jason, arrived on time and offered to remove his shoes before entry. Jason explained what he could do to help us and what it would cost. He was very personable, articulate, and honest. I found Jason to be an excellent representative of Steve Basso Plumbing. If we experience any more plumbing issues, I will definitely call Steve Basso Plumbing again, based on our experience with Jason.

Review 5 (2022-09-13 - Rating: 5)
Their plumber Jamie did an amazing job repairing my mothers kitchen sink faucet and also the supply line. In addition he also cleared the blockage within the bath tub drain line. He went above and beyond to make sure everything was fixed and all set. I also love the fact that hes very flexible with the pricing. Overall, me and mom (especially) is very satisfied. Worth every penny. Highly recommend this company. Most of all, I highly recommend Jamie the plumber.

Review 6 (2024-07-03 - Rating: 5)
Basso plumbing is always my first choice! I have been using them for y,ears. They have also installed an oil burner. All their work is amazing and they leave everything so clean before they leave. Jason is an excellent, more than competent, pleasant plumber.

Review 7 (2024-07-30 - Rating: 5)
Steve Basso is by far the most honest and dependable person I have ever worked with. His crew is amazing - responsive, knowledgeable, and respectful, I would use Steve Basso for all things HVAC!

Review 8 (2024-12-19 - Rating: 5)
Called Steve for estimate on replacing gas boiler, came out the next day for estimate. Responded quickly with price and date to service. His three workers were professional and polite from start to finish. I would highly recommend his company for plumbing and heating.

Review 9 (2024-04-22 - Rating: 5)
We had an unidentified leak in a pipe outside the house that was causing excessive water bills. Jamie and the team from Steve Basso were extremely responsive to help identify the leak and service the problem in a very timely fashion. We have always found them to be very timely and professional in all of our dealings with them.

Review 10 (2024-05-13 - Rating: 5)
We had our 26 year old Burnham oil fired steam boiler replaced with a NG Burnham model. Steve was very knowledgeable about steam and his team installed the new one, and reconfigured some of the radiators promptly and efficiently. I cant speak highly enough of Steve and his team. We will definitely be using them again (in 26 years time!)

Review 11 (2023-12-31 - Rating: 5)
Used this firm for a few plumbing issues I had with kitchen sink, slop sink in laundry room and service valve at meter. The serviceman, Jaime: was super professional, works clean- youd never know he was there when he left and best of all he addressed all the issues and Im super happy with how things turned out. The appointments were on time, always got a text from Lauren in advance of service and Ill be sure to call them in future if any other needs arise. Very happy with the work they did for me.12/30/23. So — had a pipe burst in laundry room tonight.Thank goodness for Steve Basso Plumbing Heating & A/C LLC. They came through in a clutch and their service guy Jamie is super top drawer. They/he has done work here before but I’m always impressed with the service and workmanship.If you need them, call them. You won’t regret it.

Review 12 (2023-01-03 - Rating: 5)
I’ve used Basso Plumbing & Heating for over 10 years for maintenance and plumbing. I was always impressed with how kind everyone was to us from the front office to everyone that visited the house. I recently took their recommendation to replace my water heater and boiler to a single efficient system. They showed up at 7:30 am and stayed past 9 pm to knock the cover off the ball. They completed a multiple system renovation in one day. We gained much more space and a system that is near silent but most importantly, we cut our costs from $250 to $35 a month. I truly thank them all for making a stressful situation easy and painless!

Review 13 (2019-03-23 - Rating: 5)
Our sink faucet stopped working even though the sprayer worked. We called Steve Basso and he had someone out quickly. He diagnosed the problem as being within the faucet itself and required replacement. I paid the service fee and they gave me a quote to install a new one. I bought a new faucet and they scheduled the service for the next day. The technician did an excellent job (proficient, neat, extra polishing) and he waived the service fee for this visit. Great service at a great price.

Review 14 (2020-09-29 - Rating: 5)
We had Steve Bassos tech out to replace the faucet and piping in my daughters bathroom sink. There was not a lot of room to work in the small bath but they did a great job and charged the exact amount of the estimate. My second experience with the company and I have been pleased on both occurrences. Hate to have to call a plumber but making this call is easier as I know the service and pricing will be great. Thanks!

Review 15 (2017-04-27 - Rating: 5)
The most professional and knowledgeable crew i have ever seen in action. From the first appointment with Steve Basso who came and measured everything and explained to me the whole job to the last day when they started my new Central A/C these guys were on point. They made sure everything was perfect when they left the job each day. They were all very nice to my children and they even let my son pretend like he was running the job. Be sure to Call Steve Basso for your Heating, Plumbing or A/C needs.

Review 16 (2016-10-07 - Rating: 5)
Steve Basso provided excellent service when our HVAC died this summer. His Gold Medal installation team was professional, trustworthy and efficient. On installation day they worked diligently to get our system up and running so we could receive relief from the high temperatures and humidity.This is our second major project, as our water heater died during the winter and they were professional and swift in getting us the hot water needed within 24 hours.I highly recommend Steve Basso.

Review 17 (2024-01-29 - Rating: 5)
Steve Bassos men came and cleared a clogged drain. Very nice and polite. We have used them before and will use them again should the need arise.

Review 18 (2022-06-04 - Rating: 5)
Found Steve Bassos services on the back of a previous positive Google review, so thought right to add one in (1st review Ive done). Initially engaged Basso do do annual AC and Heating service, given poor service received (i.e. responsive and uninformed) from a large local provider (I live in Greenwich, CT) inherited from house purchase in 2020. Found Basso team to be informed, polite, clean, responsive and puncital. Then engaged them in 2022 to quote for replacing 30 year HVAC and boiler unit. Found quote to be competitive and what we asked for - options A, B and C. Only one of 4 quotes we did not have to chase down, and structured as asked. Removal and install took 2 weeks. Team delivered on time and on budget. Clean and respectful also. Would recommend Steve Basso and his team in a heartbeat. Gio

Review 19 (2019-04-27 - Rating: 5)
We had a gas leak that needed to be fixed. Steve Basso’s company came out to our house right away, was very professional, quick and competent. Have used them in past for general heat maintenance and believe their prices are fair. Highly recommend.

Review 20 (2020-06-25 - Rating: 5)
I really like Steve Basso and his company. We have had Sean service our geothermal system several times. Both Steve, Sean and office (Kevin) are responsive, professional and get the job done. Great at what they do!

Review 21 (2019-01-25 - Rating: 5)
I moved two years ago and started using Steve Basso. They were just here and I have to say they were once again awesome. Professional. Friendly. Knowledgeable and thorough! They went above and beyond what I’m used to seeing to make sure everything was perfectly maintained. I already signed up to have them service my a/c in the spring!

Review 22 (2024-08-07 - Rating: 5)
This company is wonderful! I have used him many times and when they come to fix or install something, they do it right the first time!! They have never had to come back to re-do anything. Steve Basso is a very professional and conscientious owner. His employees are very knowledgable, professional and courteous. I highly recommend Steve Basso Plumbing and Heating for all your heating and air conditioning needs!!

Review 23 (2021-05-12 - Rating: 5)
My husband called Steve Basso Plumbing for a minor repair but was unable to schedule something that worked with his schedule. My husband said the woman who answers the phone is so pleasant that she deserves a raise! In this day of answering machines and mediocre customer service she made quite an impression on him - and hes a tough critic! We will be calling for any future needs. Thank you.

Review 24 (2017-09-21 - Rating: 5)
I called for service on one of my A/C units in the morning and they came out that afternoon. Our technicians, Ricky and Sean were professional and personable. They gave us an accurate estimate and did a thorough job. I highly recommend Basso to do any plumbing, heating, or A/C jobs you need done.

Review 25 (2021-03-04 - Rating: 5)
Excellent in every way! Jayson, the technician, can perform magic! He is the very best at what he does including going the extra mile without you having to ask as well as being a complete gentleman toward you and your family. Hes a keeper. So is Nina! Nina, the receptionist and appt scheculing associate, is so sweet and accommodating, that you can hear her smile over the phone. What a nice entry into your first experience with this great company! She had a technician at my door the following day at about 8:00am...and, he actually showed up!!!! The owner Steve, so polite and professional. I will always use their service in the future, and so will you if you want things done the right way! Thank you Steve Basso Plumbing!

Review 26 (2024-08-08 - Rating: 5)
Excellent and friendly service...all work was completed without issue. I plan to always use them.

Review 27 (2017-12-07 - Rating: 5)
I cant say anything better than the past several years with them. This company and Steve have been fantastic to work with. Im honestly quite surprised of the negative feedback, as I have worked with this company for over 4+ years if not longer and they have been always responsive, timely, and get my customers taken care of on the rental homes. AA+++++ all the way and overall!

Review 28 (2018-12-22 - Rating: 5)
Spent 10 hours installing a new furnace. Workmen were extremely pleasant. This is by far the best company to call when you need service. Interviewed six companies and chose Basso. Best decision I ever made!!

Review 29 (2021-03-16 - Rating: 5)
Been using this service for a few years!! Prompt and professional for sure!! Steve and Quinton did an amazing job figuring out why my heat wasnt working!! Would highly recommend this company for heating or plumbing!! Definitely the best in town for those purposes!!

Review 30 (2023-10-11 - Rating: 5)
Ive use Basso HVAC and plumbing a lot in my property management company for over 10 years, always very responsive and gets the job done right the first time.

Review 31 (2019-10-19 - Rating: 5)
Had a leak from a defective drain pan on a 4 year old furnace. Kevin, Dave and Victor did a great job in scheduling, identifying the problem and replacing the defective pat within a day at no cost!

Review 32 (2018-04-27 - Rating: 5)
THE BEST HVAC crews in the area , responsive, smart, honest !! thanks Victor, George, and of course the leader, Steve. THE BEST!!thank you ....from David Scott Parker Architects in Southport CT

Review 33 (2024-02-21 - Rating: 5)
I have used Steve Basso Plumbing & Heating several times since I moved to Stratford two years ago, and I highly recommend this company. They are responsive, friendly, timely and extremely knowledgeable and professional.

Review 34 (2023-02-07 - Rating: 5)
They are dependable, professional, do excellent work and stand by their work. I have recommended them friends and family.

Review 35 (2022-10-08 - Rating: 5)
Impressed with everyone at this company, from the Tech, Jamie to the owner Steve. Had to have our main sewer line replaced from the house to the sidewalk. Walked us through everything from start to finish. Steve stopped by at every step to make sure everything was going as planned and it went as smoothly as possible. Do not hesitate to contact Steve Basso Plumbing Heating & AC if you ever need any of the services they provide. So happy this company was recommended to us. They all go out of their way to make your experience as easy as possible. Thanks to all of you for your help, concern and good quality of work.

Review 36 (2022-12-20 - Rating: 5)
Steve. You guys rock! Just wanted to send a quick note to say Thank you for treating us like one a long standing relationship. Really appreciate you coming thru for us. Lauren is one of the best I’ve seen at customer service and your guy Quintin is a total professional! Thank you for fixing our furnace and getting it done sooner than promised.Look forward to working with you over the years to come!Joe & Jen

Review 37 (2022-12-30 - Rating: 5)
Second time this year (2022) using plumbing service. 1st install outdoor water faucet. 2nd checking gas stove for leaks. Today was Joe D. and both service men were excellent. They will explain everything they are doing and why. They also give options for your issue. Very polite and friendly. Will be using them again.

Review 38 (2017-06-02 - Rating: 5)
Excellent service, quick and friendly. Will recommend Basso plumbing to all my friends.

Review 39 (2019-11-01 - Rating: 5)
Multiple plumbing companies could not solve my issue until Steve Bassos team came in and solved the issue.

Review 40 (2021-03-03 - Rating: 5)
This company was amazing. I called them a day before and had a technician at my home the next day. Where as other places I contact denied me service or were to busy. The technician Jamie arrived on time pleasant,helpful,knowledgeable. Very hard worker. He knew exactly how to do his job. I’m very happy with him and his job performance was great. I will recommend this company to others. Over all if I need them in the future they are the ones I will call. Nina was great! My husband and I are very happy and satisfied with Steve Basso Company thank you so much!

Review 41 (2019-10-17 - Rating: 5)
We live in a house with an older gas boiler, we were referred to Steve Basso for service. Our technician, Sean, was courteous, professional,and fixed our problem rather quickly. He made recommendations to keep it running at its best until its time to replace it. Im very thankful to have found them. Im a very happy customer, thank you for the great work!

Review 42 (2019-06-07 - Rating: 5)
We had a great experience with Basso Plumbing. We had them install a new furnace and AC unit. Price was very competitive and work was completed quickly. Victor and his crew spent a lot of time with our system. He explained everything they were doing in terms that I could understand. They went above and beyond not only installing the new units but correcting mistakes made during previous installations. I can’t tell you how happy we are that we chose to have work done by Basso Plumbing and HVAC.

Review 43 (2017-05-20 - Rating: 5)
Phenomenal service! Ricky and Victor not only handled my service call quickly and efficiently, but with professionalism and an immense amount of knowledge. I couldnt be happier. These guys deserve more than 5 stars. Thanks again!

Review 44 (2017-07-19 - Rating: 5)
Excellent service. Steve Basso, the owner called me back within 30 minutes. Ricky, the technician, was at my house by 9:30am to fix the Air Conditioning. He got it up and running in less than 30 minutes with on surprises on the final cost. Also, Ricky was very respectful of my home--didnt track unnecessarily through it. Will always use Steve Basso.

Review 45 (2019-01-22 - Rating: 4)
I was having trouble with my furnace, I gave Steve Basso Plumbing Heating & A/C a call. They came serviced my furnace, diagnosed the problem, and repaired it. They were polite, completed the job, and charged me a price i was very pleased with. I will definately call them in the future for any of my HVAC needs. Ryan in Fairfield

Review 46 (2016-03-07 - Rating: 5)
Couldnt be happier. They came and went out of their way to fix our problem. Nice, efficient and friendly. I highly recommend them!