Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Bremerton, Washington

Address: 423 Pacific Ave suite 303, Bremerton, WA 98337, United States

Phone: +1 360-373-1122

Rating: 4.8

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-11-03 - Rating: 5)

    Giovanni was great! He got here even earlier than the time listed (we had an emergency overnight). He explained everything very well, was super tidy, and got the clog in our sewer pipe out quickly. He even cleaned the hair out of our bathtub drain even though he cleaned the clog through the toilet. We were very pleased!

  • Review 2 (2024-11-02 - Rating: 5)

    I really appreciated Giovanni and how professional and quick he was in restoring the our plumbing!! We had been flooding over and over for a coupon days prior and exhausted ourselves trying to figure out what was wrong! As soon as he arrived he got right to work making things right! Awesome guy did an awesome job! Highly recommend!

  • Review 3 (2024-11-05 - Rating: 5)

    Great Service! Vladimir was knowledgeable, professional and courteous. Got the job done quickly, and included a 6 month warranty. Highly recommended!

  • Review 4 (2024-07-11 - Rating: 5)

    Pat and I cannot say enough about the great work Roto-Rooter did for us. From the first contact to unblock our sewer line to the video camera that should we needed to address our 45 year old sewer line. Everyone from Dylan who cleared the drain to Clayton and Ron who video taped and dug out the access line to the 4 other individuals whose names escape me were professional, courteous and always informed us what was going on. We could not have been happier.

  • Review 5 (2024-11-03 - Rating: 5)

    Gio with Roto Rooter was top notch! Incredible customer service and prompt, we had a clogged main sewer line and he was out at 5am to jet and clear the line.

  • Review 6 (2024-07-26 - Rating: 4)

    I just wanted to make this review bc yesterday we had a rotorooter plumber named Jesse come out and help us and he was so kind and informative and helpful. We really appreciated his friendliness and how quick he got our toilet fixed. Youre a gem Jesse! Thank you!

  • Review 7 (2024-11-05 - Rating: 5)

    The Roto-Rooter team worked tirelessly to fix multiple issues at one of our critical facilities. Very thorough.

  • Review 8 (2024-10-25 - Rating: 5)

    Would have given theew stars, but the manager (Frank Jones) got involved and made it right. Technician was on time and polite and cleaned up before he left.

  • Review 9 (2024-11-06 - Rating: 5)

    Mostafa is very knowledgeable and communicated effectively. He helped us fix the pipe leakage under 20 minutes.

  • Review 10 (2024-03-18 - Rating: 5)

    We needed to confirm work done by another plumber and make sure a clog did not remain in the system. Roto rooter responded quickly and used a camera to inspect and confirm the sewer line was clear. Giovanni was very knowledgeable and professional, and did the work very efficiently. Definitely was worth having them do this check to give us peace of mind.

  • Review 11 (2024-05-22 - Rating: 5)

    Fantastic! Called with a drain problem at 8:20 and Blake, extremely efficient and courteous tech, had arrived and fixed the problem by 10:30. Did a very nice job of explaining the issue and what he was doing. I didnt even have to wait on the phone for more than a minute when making the appointment. A+ experience. I would definitely recommend both Blake and Roto Rooter.

  • Review 12 (2024-11-06 - Rating: 5)

    Ray was very friendly and great at fixing my plumbing issue. I would hire him again in a heartbeat.

  • Review 13 (2024-04-04 - Rating: 5)

    Dominic was punctual courteous and friendly. Great service, great job, also could speak ENGLISH! That in its self was worth the money. The great service and professional work was a bonus! Would not hesitate to use and or recommend again!

  • Review 14 (2024-08-03 - Rating: 5)

    A representative was scheduled the same day I called. He was efficient and thorough and solved our plumbing problem.

  • Review 15 (2024-02-22 - Rating: 5)

    Service was awesome! The Service technician Adam Van Cleve is a true professional and very knowledgeable. His attention to detail is at a very high standard to take care of any and all plumbing needs. Highly recommend and I would not hesatae to call again if I need anything further done with my houses plumbing.

  • Review 16 (2024-04-04 - Rating: 5)

    First technician arrived within three hours the day I called. Text messages and calls to let me know they were on their way. Drain was cleared. Technician worked until job was finished at 10pm. Camera technician arrived the next day to fully explain aand detail a plan to go forward. I had replaced nearly all pipe the last time tree roots got into the sewer line (with a different company, why they didn’t do the whole line then us a mystery). Martin explained a new way that the existing problem could be rectified without needing to backho and do more concrete work. I am likely to go ahead depending on the bid. Very knowledgeable, and I appreciated the time spent and thoughtfulness for a plan to go forward and which will hopefully save me money in the future. I can still love my tree and not worry about roots backing up that old section of line.

  • Review 17 (2024-01-25 - Rating: 5)

    We had Ben’s services today. He replaced our shower cartridge to prevent the water leak. Ben showed his professionalism, honesty and excellent skill level. He was able to identify the problem and resolved it quickly. We are happy and will remember him on our next need of service.

  • Review 18 (2024-03-25 - Rating: 5)

    Giovanni did a GREAT job. He such a great representative of RR. He explained everything very well. Took the time to show me the problem, explain options to correct and leave contact info for follow up. He is fast, knowledgeable and courteous!

  • Review 19 (2024-02-24 - Rating: 5)

    Had an amazing experience with Justin Stabio. Was really quick and had great clear communication. Fixed the issue and made sure we were happy, and was faster than I thought it would be. Will definitely be calling him back for future repairs.

  • Review 20 (2024-05-16 - Rating: 5)

    Contacted Roto rooter after my home warranty company could not find another plumbing company after the first company they sent could not fix my clogged drain. Blake went above and beyond. He willingly talked with my warranty company after he quoted higher than what they had approved. He thoroughly made sure he had fixed the issue, and even cleaned up the mess that the previous company had left staining the tub. Top notch gentleman who is a master at his profession. Wished my warranty company worked with these guys as I would request evertime and could not recommend more.

  • Review 21 (2024-03-25 - Rating: 5)

    Showed up exactly on time! Giovanni was polite, competent, knowledgeable and informative. He explained our sewer line issues clearly, offered several solutions, and quickly fixed our problem. I was very grateful for his help!

  • Review 22 (2024-02-20 - Rating: 5)

    We had a horrific clog in our kitchen pipes. After we had one plumber come out and not be able to fix it, I was worried Roto Rooter would have the same problem. Adam and Dylan to the rescue!The job was not a easy fix. They were extremely dedicated to get this stubborn job done, and done right. Their pricing was up front and fair for the hard work they completed. And the blockage was cleared!!! Thanks again, Dynamic Duo!

  • Review 23 (2024-02-20 - Rating: 5)

    They were so quick to respond and thank God because I had 2 problems that were just getting worse by the minute. Justin was fantastic and fixed everything up very quickly and efficiently. He was even understanding about all of my crazy dogs barking at him. Lol. Im obviously hoping that I wont have another plumbing issue anytime soon, but if I do they will be my first and only call.

  • Review 24 (2024-03-21 - Rating: 5)

    My neighbor and I had a complicated sewer problem. Martin did an amazing job managing the project. Good communication, clear explanations of the problem and our choices for repair. Very respectful, sensitive handling of a stressful, unexpected event.

  • Review 25 (2024-03-23 - Rating: 5)

    Justin from RotoRooter came to our home to evaluate and repair some issues. He was very professional and friendly, gave us a detailed estimate, and completed the repairs. Very happy with the service and how easy it was to schedule.

  • Review 26 (2024-05-14 - Rating: 5)

    Response was immediate. Everyone that worked at our house treated everything with care and everyone was polite. We had some major issues but they made it a priority to make sure everything was up and going in no time.

  • Review 27 (2024-04-03 - Rating: 5)

    They showed up on time, assessed the problem and had it fixed within 90 minutes. And this was at 9:00 at night! They did an excellent job and we were so appreciative to get help with our emergency, after trying 3 other businesses with no response. Thank you!

  • Review 28 (2024-03-13 - Rating: 5)

    Giovanni (Gio) was the most knowledgeable, polite, and professional team member of your business. His work was accomplished efficiently and thoroughly. Because of his workmanship I would gladly recommend your companys services to anyone who has a plumbing or sewer problem.

  • Review 29 (2024-03-12 - Rating: 5)

    Gio was professional, quick and extremely helpful. He discussed all the options for our problem and helped us resolve it quickly. Another company we had contacted before going with RotoRooter went straight to the most expensive extreme solution. It was a relief to have the second opinion of a knowledgeable technician who’s been doing the work for over 20 years explain that we had other options. Highly recommended. Ask for Gio!!

  • Review 30 (2024-06-26 - Rating: 5)

    Blake handled our drain problem quickly and efficiently. He was very professional and friendly. He took care of our hardwood floors respectively. I would use him again

  • Review 31 (2024-01-12 - Rating: 5)

    Tech Ben communicated arrival and described the process and costs. Leak was fixed within 2 hours and appears to be successful. Downside was cost. On the phone I was told a $99 cost to come out which would be applied to the cost of the service. At arrival I was told it was $499 to diagnose but I pointed out the problem area. I would gave preferred an hourly rate. But all in all I was satisfied with the work.

  • Review 32 (2024-02-17 - Rating: 5)

    Justin was very friendly and helpful. He quickly discovered the problem and was able to fix it just as fast. He shared lots of advice on the issue and helped me to understand, which was much appreciated as I dont know much about the subject.

  • Review 33 (2024-03-02 - Rating: 5)

    My sump pump went out on me last night and I have a flood prone basement. I called at 9:00 PM on a Friday night, and they had a tech out the next afternoon. Justin showed up early, quickly diagnosed the problem, and with some creativity got everything fixed within a half hour. Definitely a satisfied customer.

  • Review 34 (2024-03-14 - Rating: 5)

    I called RR because my sewer was clogged. They sent out Gio. He did a great job cleaning it out with the jet….along with a camera in the line and explaining what I was seeing. Gio is very personable and an excellent representative for your company.

  • Review 35 (2023-12-01 - Rating: 5)

    Have used a couple times to perfoming drain service. Great service! Fast turnaround on scheduling, low pressure consultations, and reasonably priced. Technician is super friendly and he does a good job explaining the problem. Will be using again.

  • Review 36 (2024-01-17 - Rating: 5)

    Had Ben come out to repair a burst pipe. He did an excellent job as well as identifying other issues like a leaky faucet that he offered to replace at the same time. Would highly recommend to anyone.

  • Review 37 (2024-03-02 - Rating: 5)

    Toan from Roto-Rooter Plumbing & Water Cleanup was very fast and professional! He helped us out when our daughter flushed a metal+wooden rod down the toilet and got it out. We will definitely use their services again!

  • Review 38 (2024-03-11 - Rating: 5)

    Justin was able to arrive early and had the issue resolved in minutes. He was friendly, knowledgeable and took time to explain the issue and cleaned up afterward, which is also appreciated.

  • Review 39 (2024-01-13 - Rating: 5)

    The plumber showed up a little before we were told and corrected the clogged drain problem very quickly. He was professional, friendly, considerate and cleaned up completely. Kudos to Eli for a job well done!

  • Review 40 (2024-01-26 - Rating: 5)

    Two hour response time. Techs very professional and got the job done. Great communication from start to finish. For all this great service, you pay a hefty charge. Kind of expensive but what do you do when all the other plumbers are saying it a week out for service.

  • Review 41 (2023-11-29 - Rating: 5)

    I am very unfamiliar with the cost of plumbing so I did get a little sticker shock, but Ben was very good at patiently explaining the issues. He even gave me his cell phone number in case I thought of any other things i wanted to ask about. The job was done quickly and efficiently.

  • Review 42 (2024-11-02 - Rating: 5)

    Town did an excellent job fixing our sink disposal on very short notice.

  • Review 43 (2024-01-25 - Rating: 5)

    Ben showed up right on time. He was friendly, respectful, and efficient. No attempts to up-sell. Scheduling online was simple. Flat rate over hourly is a bonus. Will definitely use Roto-Rooter for future plumbing needs.

  • Review 44 (2024-12-02 - Rating: 5)

    Everything went very well. The plumber was very nice and professional

  • Review 45 (2024-03-26 - Rating: 5)

    The tech, Behnam, fixed the issue and reworked the plumbing under our kitchen sink to address some problems weve had with leaks and drainage. He spent a lot of time making sure everything was done right and was courteous.

  • Review 46 (2024-02-21 - Rating: 5)

    Arrived on time and completed work as agreed. I am extremely happy with this experience. The technicians that came out were very nice and explained exactly what the issue was and what had to be done to resolve.

  • Review 47 (2023-10-30 - Rating: 5)

    Ben and Mustafa from RotoRooter did excellent work on an emergency drain repair. They were professional and friendly, explained the work in terms that were easy to understand, and got a complex job done in just one day. I am a new homeowner and will not hesitate to use RotoRooters services again.

  • Review 48 (2024-03-27 - Rating: 5)

    Stelian G. Was able to come out and fix our blocked drain quickly. He explained each step he was taking and helped me understand what caused the issue in the first place.

  • Review 49 (2024-02-27 - Rating: 5)

    The tech, Justin, was prompt, professional, and friendly. He assessed the issue and was able to fix everything in a timely manner. Great customer service and support!

  • Review 50 (2023-11-17 - Rating: 5)

    We had a clogged drain which created a leak in the laundry room on a Sunday. The tech was very personable and thorough, and resolved the issue. He took the time to explain what happened and how to prevent it from happening again.

  • Review 51 (2024-02-23 - Rating: 5)

    Absolutely fantastic service. The technicians were both professional and courteous, and would recommend them to anyone who experienced the same issues. they took all the stress out of a stressful situation.RegardsRichard Medlen

  • Review 52 (2024-03-28 - Rating: 5)

    Giovanni was excellent. Arrived on time and quickly determined the problem. I would definitely recommend root-rooter to anyone needing prompt and efficient assistance.

  • Review 53 (2024-02-22 - Rating: 5)

    Ben was very efficient and explained all aspects of the work being done. Wish it didn’t cost 500 to apply silicone to a loose faucet, but guess that’s the cost of such labor.

  • Review 54 (2023-10-17 - Rating: 5)

    A friend and I attempted to put in our own dishwasher in my house built in 1920s, needless to say two college students trying their best turned some dinosaur aged spigots and we caused a leak in my basement. Ben came in and explained everything to us, went through the whole house to make sure everything was looking good and even explained to us what to do to stop anymore problems. He helped us with not only the leak in the basement , he also checked our other appliances we were worried about and showed us how to use the water heater and the main water shut off. And he saved my arse from an angry father.

  • Review 55 (2023-08-18 - Rating: 5)

    What I thought was a simple fix for a leaky faucet turned out to be a lesson in 1. Listening when wife says maybe call a professional and 2. I am not a plumber and 3. No, online videos wont make me a plumber. I broke my house. Justin with Roto-Rooter was on the early side of their suggested time frame, did a great job not laughing at my epic fail, and fixed my mistake like a champ. Cool guy and I hope he is recognized for his hard work. Thanks again, Justin, you saved the day.

  • Review 56 (2024-02-17 - Rating: 5)

    This was an extensive project requiring lots of hand digging before restoration work and new lining could be done.. I want to especially commend Ricky and co-worker for the care that they took in limiting damage to my flagstone terrace and garden. Ricky was particularly careful in putting flagstone and rockery wall back in order.

  • Review 57 (2024-03-16 - Rating: 5)

    The technician was extremely professional and helpful. After what has been going on is a long time fiasco, this person was able to help me and my family out quickly and effectively. Big thanks.

  • Review 58 (2024-09-27 - Rating: 5)

    Blake and Austin were quick, friendly, and very competent.

  • Review 59 (2024-01-13 - Rating: 5)

    On time and work completed with no complications. Ben did a great job and worked hard even with the weather being below 20. Left the site clean just like when he arrived.

  • Review 60 (2024-04-01 - Rating: 5)

    Giovani was very attentive and on time . Checked in before the appointment with ETA. Clean work and job done fast and issues resolved

  • Review 61 (2023-09-17 - Rating: 5)

    Can not say enough good things about my experience with roto rooter the last few days. Isaiah Weller came on, on a Sunday, short notice, and was super professional + patient. He went above and beyond to explain the process and the possible solutions to someone who knows nothing about plumbing.

  • Review 62 (2024-02-29 - Rating: 5)

    Very happy with Justin, my Roto-Rooter plumber. Very friendly and super efficient. Price was also less than I expected!

  • Review 63 (2024-01-15 - Rating: 5)

    Benham did a great job with troubleshooting and fixing the water leak. He explained everything and provided great customer service. Id definitely recommend Benham!

  • Review 64 (2023-09-10 - Rating: 5)

    Isaiah Weller was friendly, informative and sympathetic about our situation. He showed us where and what the problem was. He made sure to leave us his contact information if we have more questions.

  • Review 65 (2024-05-31 - Rating: 5)

    Was able to get a tech out in a couple of hours. Blake was professional, friendly and very helpful.

  • Review 66 (2023-08-11 - Rating: 5)

    Blake came out the same day. He was very professional and polite. I explained the history on my slow drain and he took it from there. So far it looks like he cleared the line.

  • Review 67 (2024-03-29 - Rating: 5)

    Gio, our plumber, was excellent and efficient. He solved all our issues, and he was a very good at his craft.

  • Review 68 (2024-11-02 - Rating: 5)

    Joe is very conscientious and does great work!

  • Review 69 (2023-12-22 - Rating: 5)

    Although the verdict was that I needed a new sink and I chose not to go forward my serviceman did a temporary fix until I can afford to replace both sinks. And price was fair and reasonable

  • Review 70 (2023-08-29 - Rating: 5)

    Ben was so kind and caring, while also being very professional. His work was thorough and high quality. I would definitely recommend his services!

  • Review 71 (2024-10-22 - Rating: 5)

    They were great. I called them and they were there to fix it in one hour. Tyson was fantastic. Highly recommend.

  • Review 72 (2023-08-10 - Rating: 5)

    Justin was very professional and super helpful! Came back out at the time he promised and was able to fix out leak without going through the wall! Very friendly

  • Review 73 (2024-03-22 - Rating: 5)

    Giovanni was courteous, professional, and quickly diagnosed and fixed the backup with my bathroom. Would highly recommend.

  • Review 74 (2023-11-28 - Rating: 5)

    I had my sump pump replaced. Ben was extremely knowledgeable and very kind. I was very happy with his work.

  • Review 75 (2023-08-21 - Rating: 5)

    Ben was awesome. He was professional and very informative. He took the time to answer all my questions and explained every step of the repair process.

  • Review 76 (2024-06-28 - Rating: 5)

    Great service, they came out right away, figured out my problem and fixed it quickly.

  • Review 77 (2023-09-16 - Rating: 5)

    Totally satisfied, work was carefully thought out and done as quick as possible - I recommend Eli Pieter for a job well done and the camera man also.

  • Review 78 (2024-03-14 - Rating: 5)

    Ben was very professional and did an excellent job. Also, my dog liked him and my dog doesnt like most people.

  • Review 79 (2024-02-15 - Rating: 5)

    Ben did a great job and we were very happy with his communication and his competence.

  • Review 80 (2024-03-26 - Rating: 5)

    Adam was professional, informative, efficient, friendly, helpful, can’t say enough. Really appreciated for dealing with plumbing issues.

  • Review 81 (2023-08-04 - Rating: 5)

    Justin was both friendly and professional. Able to come the same day and fix the leak. Highly recommend

  • Review 82 (2024-03-22 - Rating: 5)

    Giovanni was efficient and very professional in helping with a sewer line. I would recommend him highly.

  • Review 83 (2024-03-28 - Rating: 5)

    Very quick from call to finish and very friendly as well. Would definitely recommend roto rooter to anyone having plumbing problems

  • Review 84 (2024-08-11 - Rating: 5)

    Price was high but work and service was good.

  • Review 85 (2024-02-18 - Rating: 5)

    Adam and Dylan were professional and courteous. Exceptional customer service. Thank you

  • Review 86 (2024-03-04 - Rating: 5)

    Found a leak under the house in the crawl space and fixed it easily. Sorry, the technician had to climb under the house, though.

  • Review 87 (2023-09-18 - Rating: 5)

    Ben was able to fix the disposal very quickly, was upfront about all options and prices, and was very professional and communicative.

  • Review 88 (2024-02-26 - Rating: 5)

    Justin Stabio did a fantastic job, would specifically ask for his services again.

  • Review 89 (2024-06-26 - Rating: 5)

    Awesome customer service from beginning to end. I would recommend there services. Blake was friendly, explaining everything he was doing, with a smile. Excellent. Thank you.

  • Review 90 (2024-02-23 - Rating: 5)

    Ben our technician was on time and super helpful in explaining what was wrong. Provided a super quick fix

  • Review 91 (2024-10-08 - Rating: 5)

    Prompt service, explained well and professional.

  • Review 92 (2023-08-04 - Rating: 5)

    Excellent customer service and top quality work with Eli and Dominic Fernandez highly recommended. Great job 👏 and much appreciated

  • Review 93 (2023-12-01 - Rating: 5)

    Great service from the friendly and accommodating lady that answered my phone call to Ben, who clearly explained my options and made quick work of my plumbing issue. Thankyou!

  • Review 94 (2023-11-11 - Rating: 5)

    Marcus was professional and polite, kept us informed when he was going to arrive.

  • Review 95 (2024-01-04 - Rating: 5)

    Jesse came out on New Years Day and figured out an unusual drain issue before our party began.

  • Review 96 (2024-03-29 - Rating: 5)

    Dominic was very professional and was able to fix the issue quickly.

  • Review 97 (2023-12-21 - Rating: 5)

    Appreciated the prompt appointment. Ben explained options well and repair was done in minutes

  • Review 98 (2024-06-16 - Rating: 5)

    Came along ways in the middle of the night to clear a clogged toilet in my guest house and was cheerful. Did an excellent job would recommend to anybody needing help with their plumbing.

  • Review 99 (2024-03-31 - Rating: 5)

    Great job, they were friendly and kept working on it until they got the job done.

  • Review 100 (2023-12-16 - Rating: 5)

    Service was quick and effective. The technician was knowledgeable and efficient. Thanks!

  • Review 101 (2024-03-05 - Rating: 5)

    Very respectful and professional. Ben does excellent work!

  • Review 102 (2023-11-22 - Rating: 5)

    The technicians clarified all details and accomplished the task in an effective manner. I appreciate their direct clarity.

  • Review 103 (2023-10-16 - Rating: 5)

    Ben was great. Did not mess around, came in got the job done.

  • Review 104 (2024-03-29 - Rating: 5)

    Dominic was extremely professional and kind - worked with me to get the clog fixed in a timely manner and for a competitive price! Would absolutely use him again!! A+ job and service.

  • Review 105 (2023-11-05 - Rating: 5)

    I value good people delivering good service. Always helpful professional ideas to help.

  • Review 106 (2024-11-03 - Rating: 5)

    Exceptional service from Giovanni!

  • Review 107 (2024-04-05 - Rating: 5)

    Justin showed up on time and was polite and easy to talk to. Work was done and looks really good. He offered to add a part that would help in the future that will be very helpful.

  • Review 108 (2024-05-20 - Rating: 5)

    Had a major clogged toilet at 11pm. ROTO ROOTER got out to us within the hour. Very responsive, kind and progessional. Our Tech, Crescen S, was amazing. Gave us some advice on what we can do to prevent. 5 Stars for this group and tech all the way!! Thank you!!

  • Review 109 (2024-01-18 - Rating: 5)

    Ben professionally and with care, repaired broken pipes and got my water back on!

  • Review 110 (2024-03-27 - Rating: 5)

    Giovanni was incredibly helpful. Came promptly, communicated well and was respectful in helping us find an affordable solution to our drainage issue. Would gladly recommend him again.

  • Review 111 (2024-04-05 - Rating: 5)

    Needed a fast response at 8pm hour when washing machine cycle suddenly flooded an area of the basement; the dispatcher had tech Nathan at our house in one hour and he cleared the problem in just over an hour. Normally a camera tech would have been with him but in this case needed to come the next morning; camera tech Giovanni was also equipped with a water-jet and when it was seen that a mass of roots had caused the issue he was able to clear the roots, again within the hour. Apparently, various material that had gone down the drain over time had built up on the roots and the problem would soon have recurred. This was a day when we were dealing with other appointments so the promptness was vital. The evening when the problem arose, other firms quickly checked online just had the customer fill out a form and maybe wed get called, but Roto-Rooters centralized dispatch answered immediately the local phone number posted on their web site, when we entered our location. Such ease of access to an American call center, not some place in the Phillipines, made all the difference in solving the issue.

  • Review 112 (2024-04-03 - Rating: 5)

    Giovanni was amazing! He quickly diagnosed and fixed a mainline backup to our house. He was friendly, informative, and professional!

  • Review 113 (2024-04-06 - Rating: 5)

    Justin went above and beyond to ensure that we were happy with everything during our estimate. Thank you for having such great customer service.

  • Review 114 (2023-12-08 - Rating: 5)

    It’s speedy, of course. And you wish you never needed it. But this company provides an amazing f service 24 hours a day. They are fast responsive professional and skilled. Our rep Simba, who showed up late evening, was just great. He was quick and thorough. And kind.

  • Review 115 (2024-02-16 - Rating: 5)

    Ben did an awesome job replacing my toilet. He offered sound professional advice and completed the job in a very timely manner. I highly recommend.

  • Review 116 (2023-09-04 - Rating: 5)

    Ben was prompt, efficient, and answered all my questions. Thank you for the quick service

  • Review 117 (2024-03-12 - Rating: 5)

    Justin was friendly and knowledgeable about my issue

  • Review 118 (2024-03-30 - Rating: 5)

    Ben was friendly, professional and knowledgeable.Absolutely Great experience in getting our new hot water heater..Great work!

  • Review 119 (2023-09-23 - Rating: 5)

    Did a great job and love my new hot water heater

  • Review 120 (2024-03-02 - Rating: 5)

    Super professional, fixed my shower with ease. Justin Stabio saved the day. Thanks

  • Review 121 (2024-04-06 - Rating: 5)

    Great service tech. Very knowledgeable.

  • Review 122 (2024-03-13 - Rating: 5)

    We had a leak and Scott C. came out same day and solved all of our problems in a quick timeframe. Highly recommend!

  • Review 123 (2024-03-13 - Rating: 5)

    Worker was really nice explains everything and completed the job without hassle great experience!

  • Review 124 (2023-12-15 - Rating: 5)

    Ben was awesome, installed a new water line for my fridge. Made it easy and cleaned everything up after, will use again for future plumbing needs.

  • Review 125 (2023-11-17 - Rating: 5)

    Ben and Mustafa were courteous and professional. They completed the job as agreed, and got our kitchen and laundry back in business quickly. We are very happy we used them

  • Review 126 (2023-12-16 - Rating: 5)

    Scott was a true professional and knew exactly where the clog was... completed the job with a smile and conviction... Many thanks!

  • Review 127 (2023-10-17 - Rating: 5)

    We really appreciated Ben and the service he provided - he was incredibly patient, knowledgeable, professional, and kind. Not only did he thoroughly go over the cause of the leak, recommended repairs, and costs, but he also ensured that I felt comfortable in my understanding of the purpose of the repairs and what actions we may need to take in the case of any future issues.

  • Review 128 (2024-03-29 - Rating: 5)

    Very professional and efficient - great service!

  • Review 129 (2023-08-10 - Rating: 5)

    The technicians worked very hard to clean out an old corroded kitchen sink drain pipe. They were very professional, competent, and respectful of my property. They took care to assure that everything was cleaned up and fully functioning. I’m very grateful I made my call to Roto-Rooter.

  • Review 130 (2024-01-17 - Rating: 5)

    Ben was very professional and kept me fully informed as he repaired the burst pipe.

  • Review 131 (2023-08-04 - Rating: 5)

    Justin stabio had great customer service very professional

  • Review 132 (2024-03-20 - Rating: 5)

    Ben did a great job resolving our issue

  • Review 133 (2024-03-14 - Rating: 5)

    Ben was great. Professional and knowledgeable.

  • Review 134 (2023-08-13 - Rating: 5)

    After locating the leak (a series of very corroded copper pipes) Victor took the time to find the least disruptive way to fit the new abs pipes into the same space. Excellent work and kept at it until the project was finished. Would absolutely work with him again.

  • Review 135 (2023-08-26 - Rating: 5)

    Hands down the best plumbing service I have ever received!

  • Review 136 (2023-11-09 - Rating: 5)

    They came quickly and were thoroughly professional in diagnosing and fixing the problem.

  • Review 137 (2023-08-09 - Rating: 5)

    Joe and Tyson did excellent and thoughtful work while being mindful of our very social cat and his habit of sneaking out through open doors. We dont hope to experience any more plumbing emergencies any time soon, but if and when we do, Roto Rooter will be our first call.

  • Review 138 (2024-02-27 - Rating: 5)

    Justin did a great job.

  • Review 139 (2023-10-06 - Rating: 5)

    Plumber was very helpful and courteous. Good man.

  • Review 140 (2023-08-23 - Rating: 5)

    They went above and beyond helping fix our sewer issues. Pro customer and very professional.

  • Review 141 (2024-02-22 - Rating: 5)

    Very helpful and informative service provided!

  • Review 142 (2023-08-06 - Rating: 5)

    The technician was very helpful, explained the problem and best solution, and listened carefully to our concerns.

  • Review 143 (2023-08-26 - Rating: 5)

    Justin was awesome and helpful! 👏🏻👏🏻👏🏻

  • Review 144 (2023-08-07 - Rating: 5)

    Gunner explains while doing the treatments

  • Review 145 (2023-11-11 - Rating: 5)

    Work was very well completed

  • Review 146 (2023-09-04 - Rating: 5)

    Your technician was great!

  • Review 147 (2024-03-05 - Rating: 5)

    Friendly, knowledgeable technician.

  • Review 148 (2023-12-20 - Rating: 5)

    Great Service from Ben

  • Review 149 (2023-09-12 - Rating: 5)

    Good customer service!

  • Review 150 (2023-12-07 - Rating: 5)

    Thankyou

  • Review 151 (2023-08-06 - Rating: 5)

    Helpful and knowledgeable Technician

  • Review 152 (2023-12-22 - Rating: 5)

    Very informative.